435 jobs found

Cyber Security Operations Manager Liverpool (Hybrid) 70,000 - 75,000 Looking to take the next step in your cyber security career? We're looking for a Cyber Security Operations Manager to join a growing technology team and play a key role in strengthening and evolving the organisation's security capability. Whether you're already leading a Security Operations function or you're a Senior Security Engineer or Team Lead looking for more ownership, this is an opportunity to make a real impact within a business that is investing heavily in cyber security and resilience. The Opportunity You'll be responsible for helping shape the future of cyber security operations across the business, working closely with infrastructure, cloud and technology teams to improve security posture, strengthen detection and response capabilities, and ensure the organisation remains protected against emerging threats. This role offers a blend of leadership, technical oversight and strategic influence. What You'll Be Doing Leading and developing the Security Operations capability Managing cyber security incidents and coordinating effective responses Driving improvements across monitoring, threat detection and vulnerability management Working closely with technology teams to improve security across cloud, infrastructure and end-user environments Helping optimise security tools, processes and automation Supporting security audits, compliance initiatives and governance requirements Providing regular updates and insight to senior stakeholders on security risks and performance Contributing to the wider cyber security strategy and roadmap What We're Looking For We're interested in speaking with candidates from backgrounds such as: Security Operations Manager Lead Security Engineer Senior Security Engineer Senior SOC Analyst Detection & Response Lead Cyber Security Team Lead You'll ideally bring experience across some of the following: Security Operations and Incident Response SIEM, EDR/XDR and security monitoring tools Vulnerability Management Threat Detection and Threat Hunting Cloud Security (Azure, AWS or GCP) Security Frameworks such as ISO 27001, NIST or CIS Controls Most importantly, we're looking for someone who enjoys solving security challenges, improving processes and helping build a mature and effective cyber security function. Why Join? Opportunity to shape and influence the cyber security function High-profile role with strong visibility across the business Significant investment in cyber security and resilience Blend of leadership, technical oversight and strategic influence Supportive team environment with genuine opportunities for growth If you're looking for a role where you can take ownership, influence security strategy and make a real impact, we'd love to hear from you. Apply today or get in touch for a confidential conversation. BH36094

AI Project Manager AI Project Manager - AI Rollout (Claude) Role Overview We are seeking an experienced AI Project Manager to lead the end-to-end rollout of Claude AI solutions across a major client organisation. This role will act as the central delivery lead across strategy, implementation, governance, stakeholder engagement, vendor management, and adoption. The successful candidate will oversee the full lifecycle of the AI deployment, from discovery and use-case definition through implementation, training, rollout, optimisation, and operational governance. The role requires strong programme management capabilities combined with excellent communication and writing skills, as the individual will be responsible for producing executive-level documentation, rollout communications, policies, training materials, and client-facing deliverables. This is a highly cross-functional role working across client stakeholders, internal delivery teams, AI vendors, security, legal, operations, and change management functions. Key Responsibilities AI Rollout & Programme Delivery Lead the end-to-end deployment of Claude AI across the client organisation Define and manage project scope, timelines, deliverables, budgets, and risks Coordinate cross-functional teams including technical, operational, legal, compliance, and business stakeholders Develop phased rollout strategies and adoption plans Manage pilot programmes, feedback loops, and scaling initiatives Track delivery progress and provide regular reporting to leadership teams Vendor & Partner Management Act as the primary point of contact for AI vendors and implementation partners Manage vendor relationships, contracts, deliverables, SLAs, and escalation processes Coordinate with platform providers and third-party integrators to ensure successful deployment and support Evaluate vendor performance and identify optimisation opportunities Stakeholder Engagement & Communication Build strong relationships with executive sponsors and business stakeholders Facilitate workshops, steering committees, and governance meetings Translate technical AI concepts into clear business language Drive alignment between business goals and AI implementation strategies Writing & Documentation Produce high-quality project documentation, business cases, rollout plans, governance frameworks, and executive presentations Develop AI usage policies, operating procedures, and risk management documentation Create user guides, training content, FAQs, communications, and adoption materials Draft client-ready reports and implementation updates Governance, Risk & Compliance Ensure AI deployment aligns with organisational governance, security, and compliance requirements Support responsible AI practices, data privacy standards, and risk mitigation activities Coordinate approvals across legal, procurement, cybersecurity, and compliance functions Adoption & Change Management Drive user adoption initiatives and change management activities Support training programmes and enablement sessions for end users and leadership teams Gather user feedback and identify continuous improvement opportunities Measure adoption, engagement, and operational impact Required Skills & Experience Proven experience managing enterprise technology or AI transformation programmes Experience delivering end-to-end software or SaaS implementations Strong vendor and stakeholder management experience Excellent written communication and documentation skills Ability to manage multiple workstreams in complex client environments Strong organisational and problem-solving skills Experience working with executive stakeholders and cross-functional teams Familiarity with AI tools, large language models, or generative AI platforms such as Claude, ChatGPT, or Microsoft Copilot Preferred Experience Experience with enterprise AI governance or responsible AI frameworks Background in consulting, digital transformation, or technology delivery Experience within regulated industries or large enterprise environments Understanding of change management and user adoption strategies Knowledge of Agile, Scrum, or hybrid project delivery methodologies Success Measures Successful rollout and adoption of Claude AI across the client organisation Delivery against project timelines, budgets, and quality expectations Positive stakeholder engagement and user adoption metrics Effective governance and operational management of AI capabilities High-quality written deliverables and executive communications

Location : Contracted to our Peterborough office with the flexibility for hybrid working Salary £40,000 - £45,000 depending on experience Full time: 37.5 hours per week Benefits : They want all employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring employees are paid fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal. Closing date: Tuesday 16 June 2026. They may extend the closing date, however, please apply as soon as possible. Telephone interviews will be held week commencing 22 June and face to face interviews will be held in the Peterborough office week commencing 29 June 2026. No agencies please Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Their vision is the day when everyone lives free from kidney disease. The IT operations manager will lead the day-to-day delivery of IT services, ensuring a reliable, secure and well-governed IT environment that enables colleagues to deliver the organisation s mission. The role will own operational service delivery, supplier and contract performance, infrastructure coordination, and operational cyber security controls. This is both a hands-on and leadership role, where you will work both independently and manage internal and external resources and partners to help support an ambitious long-term strategy. The successful candidate will have demonstrable experience of managing IT operations, service delivery and cyber security in a small-to-medium organisation. With a strong and practical understanding of Microsoft infrastructures, you will also have experience of managing outsourced service desk and technology partners. With excellent planning, prioritisation and communication skills, you will be able to translate technical issues and concepts into clear updates for non-technical colleagues and senior stakeholders. In addition, you will have strong incident management and problem-solving skills, including root-cause analysis. If you are interested in the position, please complete the online application form and submit together with your CV. They are committed to providing equal opportunities for everyone and encourage applications from all sections of the community. About the organisation: The organisation is a leading UK charity focused on funding research into the prevention, treatment and management of kidney disease. Their vision is the day when everyone lives free from kidney disease and for more than 60 years the research they fund has been making an impact. However, kidney disease is increasing, as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making their work more essential than ever. They work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. They collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments. Over the last ten years, they have invested more than £71 million into research. They lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority. Most importantly, they also work closely with patients, ensuring their voice is heard and is at the centre of everything they do, from deciding which research to invest in to how they plan their priorities and their work across the organisation. Those patient contributions are vital, always helping them and their partners to understand what life is like with kidney disease, always ensuring they see the patient behind the treatment and always reminding them that behind every statistic and every number is a person the patients and the carers who inspire their mission and push them forward to make a difference and change the future of kidney disease. You may have experience in the following: IT Operations Manager, IT Service Delivery Manager, Infrastructure Manager, IT Manager, Head of IT Operations, IT Service Manager, Technical Operations Manager, IT Infrastructure Lead, IT Support Manager, Cyber Security Manager, IT Programme Manager, Service Desk Manager, Network and Infrastructure Manager, IT Delivery Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc. REF-

Purpose of the Role: The M365/Entra Security & Governance Specialist owns the security posture, data governance, and compliance alignment of the customer's Microsoft estate. The role designs and operates Zero Trust controls, threat protection, information protection, insider risk management, and the audit/evidence machinery required to demonstrate alignment with ISO 27001, GDPR, NIST CSF and Microsoft's Secure Score baselines. The customer processes personal and special-category data on behalf of public-sector programmes. The role therefore carries direct accountability for protecting beneficiary data, ensuring lawful processing within the EEA, and providing evidence of control effectiveness to the customer's Cyber Security team and external auditors. This is a senior, hands-on technical role - not a paper-only governance position. Requirements Key Technical Responsibilities: Threat Protection - Microsoft Defender XDR Operate Microsoft Defender XDR across Defender for Endpoint, Defender for Office 365 (Plan 2), Defender for Identity, Defender for Cloud Apps, and Defender Vulnerability Management. Manage Defender for Endpoint deployment, onboarding (via Intune/GPO/script), attack surface reduction (ASR) rules, EDR in block mode, automated investigation and response (AIR), tamper protection, and live response. Tune Defender for Office 365 anti-phishing, Safe Links, Safe Attachments, anti-spoofing, impersonation protection, attack simulation training, and Threat Explorer queries. Operate Defender for Identity sensors on domain controllers and ADFS Servers; investigate identity-based attack paths (DCSync, Golden Ticket, Pass-the-Hash) and remediate exposures. Operate Defender for Cloud Apps for SaaS discovery, OAuth app governance, conditional access app control (reverse Proxy), session policies, and shadow IT reporting. Investigate alerts and incidents in the Defender XDR portal using KQL advanced hunting; build custom detections, suppression rules, and automated playbooks. SIEM and SOAR - Microsoft Sentinel Operate Microsoft Sentinel for the estate: data connectors (M365, Entra, Defender XDR, Azure Activity, Office 365, Threat Intelligence, Syslog/CEF), workspace architecture, retention, and cost optimisation. Author analytics rules (scheduled, NRT, Fusion, Microsoft Security), build watchlists, threat intelligence integrations (TAXII/MISP), and User Entity Behaviour Analytics (UEBA). Develop KQL detection content aligned to MITRE ATT&CK; operate hunting queries, bookmarks, and incident investigation graphs. Build SOAR automation using Azure Logic Apps playbooks for incident enrichment, containment (eg, disable user, force password reset, isolate device), and notification. Operate the 24/7 Sentinel-based monitoring stack in collaboration with the NOC analyst function. Information Protection and Data Governance - Microsoft Purview Design and operate Microsoft Purview Information Protection: sensitivity labels, label policies, auto-labelling (client and service-side), encryption with rights management, and co-authoring on encrypted documents. Build and tune Data Loss Prevention (DLP) policies for Exchange, SharePoint, OneDrive, Teams chat, Endpoint DLP and Power Platform; manage policy tips, overrides, and incident review. Operate Insider Risk Management policies, content Explorer, activity Explorer, and communication compliance where in scope. Design retention policies, retention labels, and records management aligned to the customer's records retention schedules and applicable public-sector records management frameworks. Operate eDiscovery (Standard and Premium): cases, holds, collections, reviews, custodian management, and chain-of-custody documentation. Operate Microsoft Purview Data Map, Data Catalog, and Data Estate Insights for the Microsoft Fabric/Power BI estate, including lineage, classification scans, and Data Loss Prevention for Fabric. Maintain audit and reporting using Purview Audit (Standard/Premium), Compliance Manager templates (ISO 27001, GDPR, NIS2), and customer-managed Compliance Manager assessments. Identity Security and Zero Trust Define and maintain the Conditional Access policy baseline using a documented policy framework (Persona-based or Microsoft Zero Trust deployment guidance), including emergency/break-glass access, named locations, and report-only validation. Operate Entra ID Protection - sign-in risk, user risk, risk policies, and risk investigation - including alignment with Defender XDR for unified incident view. Govern privileged access via PIM, role-assignable groups, access reviews, and Just-In-Time elevation; co-own break-glass account procedures with the AD/Entra Specialist. Operate Entra Permissions Management (CIEM) where licensed, providing visibility of multi-cloud permission risk. Compliance and Audit Maintain ISO 27001 control evidence and align with the customer's certification and surveillance audits; act as the technical lead for any audit observation related to the Microsoft estate. Maintain GDPR records of processing, support Data Protection Impact Assessments for new applications, and operate technical and organisational measures (TOMs). Map controls to NIST CSF, NIS2 (where applicable as an essential/important entity), and Microsoft Secure Score/Identity Secure Score; maintain a target posture and quarterly improvement plan. Produce monthly security KPIs for the SLA report - Secure Score trend, MFA coverage, DLP incidents, phishing simulation results, vulnerability remediation, patch compliance - and quarterly executive risk reports. Microsoft Copilot and AI Governance Operate the security envelope for Microsoft 365 Copilot and Copilot Studio including SharePoint sharing hygiene ("oversharing"), sensitivity-label-aware grounding, restricted SearchableContent, and Copilot interaction audit log review. Define and enforce a Responsible AI policy aligned with Microsoft's Responsible AI Standard - fairness, reliability, safety, privacy, security, inclusiveness, transparency, and accountability. Mandatory Technical Skills Microsoft Defender XDR (full stack) and Microsoft Sentinel - analytics, hunting (KQL), incident management, and SOAR playbook authoring. Microsoft Purview - Information Protection, DLP, Insider Risk, Records Management, eDiscovery, Audit, and Compliance Manager. Entra ID security: Conditional Access, MFA, PIM, Identity Protection, External Identities, and Permissions Management. Zero Trust architecture knowledge per Microsoft Zero Trust deployment guidance; ability to lead a Zero Trust roadmap discussion with senior stakeholders. ISO 27001:2022 control set; GDPR Articles 5, 6, 9, 25, 28, 30, 32-34; awareness of NIS2 and applicable national cyber-security guidance. KQL (Kusto Query Language) - fluent across Defender Advanced Hunting, Sentinel, and Log Analytics. PowerShell automation across Microsoft Graph Security, ExchangeOnlineManagement, and Compliance modules. Desirable Technical Skills Threat hunting using Sigma rules, MITRE ATT&CK navigator, and STIX/TAXII Intel feeds. SOC operations experience - shift handover, evidence preservation, incident life cycle (NIST SP 800-61). Familiarity with on-premises PAM (CyberArk, BeyondTrust) and hybrid SOC tooling beyond Microsoft. Microsoft Fabric/Purview Data Loss Prevention (Fabric DLP) and AI hub for Purview. Familiarity with Cyber Essentials Plus, NCSC Cyber Assessment Framework (CAF), and ENISA guidance. Required Certifications Microsoft Certified: Security Operations Analyst Associate (SC-200) - mandatory. Microsoft Certified: Information Protection and Compliance Administrator Associate (SC-400) - mandatory. Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - preferred. ISO/IEC 27001 Lead Implementer or Lead Auditor - preferred. CISSP, CISM, or equivalent - desirable.

Purpose of the Role The Active Directory/Entra Specialist is the technical authority for the customer's hybrid identity platform. The role owns the design, operation, security, and continuous improvement of on-premises Active Directory Domain Services, Group Policy, ADFS, Entra ID (P2), Azure AD Connect, B2B and B2C flows, Conditional Access, MFA, Intune, and identity life cycle automation across all in-scope business programmes. Identity is the foundation of every other workload in the estate. This role therefore underwrites the availability, security and compliance of M365, SharePoint, Power Platform, Dynamics 365, Fabric and Azure services. The post-holder is on the front line for any P1 authentication outage, Conditional Access misconfiguration, or directory replication failure. Requirements 2.3 Key Technical Responsibilities Hybrid Active Directory Operations Administer multi-forest on-premises Active Directory Domain Services (modern schema, WS2016+ functional level), including domain controllers, FSMO roles, sites and services, replication topology, DNS, DHCP, time service (NT5DS), and trust relationships. Maintain and harden Group Policy Objects across the estate, including baseline security GPOs, audit policies, AppLocker/WDAC, BitLocker, Windows Update for Business, and computer/user configuration drift detection. Operate and patch ADFS on Legacy Windows Server (where present), administer claims rules, relying party trusts, certificate rotation, and plan migration of relying parties to Entra ID where commercially appropriate. Manage Azure AD Connect (auto-updating) including sync rules, source anchor, password hash sync/pass-through authentication, seamless SSO, staging mode validation, and re-permission/re-baseline activities. Diagnose and remediate replication failures, lingering objects, USN rollback, tombstone issues, NTLM/Kerberos auth failures, SPN duplication, and time-skew problems using repadmin, dcdiag, klist, KDCDiag, ADReplStatus and Microsoft 365 Connectivity Analyzer. Entra ID and Identity Lifecycle Administer Entra ID P2 tenants including users, groups, dynamic groups, administrative units, application registrations, enterprise applications, service principals, managed identities, and consent workflows. Configure and operate Conditional Access (sign-in risk, user risk, named locations, device compliance, session controls), Multi-Factor Authentication, passwordless sign-in (Windows Hello for Business, FIDO2, Authenticator), and Temporary Access Pass for onboarding. Operate Privileged Identity Management (PIM) for just-in-time role activation, approval workflows, access reviews and break-glass account governance; work with the on-premises PAM solution for tier-0 administration. Manage Entra ID B2B (guest collaboration) and B2C (custom policies, user flows, identity providers, custom branding, application integrations) for both internal and external-facing tenants. Implement Identity Governance: Entitlement Management, Access Packages, Access Reviews, Lifecycle Workflows, and HR-driven inbound provisioning where in scope. Endpoint Management with Intune Administer Microsoft Intune including device enrolment (Autopilot, Apple ABM, Android Enterprise), configuration profiles, compliance policies, app protection policies (MAM), Conditional Access integration, and Endpoint Privilege Management. Define and maintain Windows update rings, feature update profiles, driver update profiles, and Defender for Endpoint baselines via Intune Security Baselines. Operate Win32/LOB/Microsoft Store app deployment, package authoring (intunewin), update rings, and supersedence chains. Co-manage devices with Configuration Manager where present, troubleshoot enrolment failures using IME logs, MDM Diagnostics Tool, and the Intune Troubleshooting portal. Identity Automation and Tooling Author and maintain PowerShell automation using Microsoft Graph PowerShell SDK, Az PowerShell, ExchangeOnlineManagement, MSOnline (Legacy), AzureAD (Legacy), and ActiveDirectory modules - including JML (Joiner-Mover-Leaver) workflows, group membership reconciliation, stale object cleanup, and licence assignment. Build and operate identity-related runbooks in Azure Automation, Logic Apps, or Power Automate where appropriate. Use Microsoft Graph (REST + SDK) for advanced reporting, bulk operations, and integration with HR/ITSM platforms. Service Operations Own L2/L3 incident, problem and change resolution for identity-related tickets, achieving the contractual SLAs: P1 1-hour response/4-hour resolution, P2 4-hour response/1 working day resolution, P3 1 working day response/3 working days resolution. Lead root cause analysis (RCA) for P1 identity incidents and produce post-incident review reports within five working days. Contribute to monthly service reports with identity KPIs (sign-in success rate, MFA coverage, Conditional Access policy hits, privileged role activations, sync health, AAD Connect latency, certificate expiry watchlist). Participate in CAB review, change scheduling, and change risk assessment for identity changes; produce rollback plans and pre/post implementation checks. Mandatory Technical Skills Active Directory Domain Services on Windows Server 2016+ including schema management, sites and services, GPO design, ADFS, AD CS, AD Recycle Bin, and DR/recovery procedures (authoritative restore). Entra ID P2 deep configuration: Conditional Access, MFA, PIM, Identity Protection (sign-in risk, user risk, risky users), Identity Governance, Application Proxy, External Identities (B2B, B2C custom policies), and Hybrid Identity (AAD Connect). Microsoft Intune end-to-end device and application management, including Autopilot pre-provisioning, compliance, configuration, and Endpoint Security baselines. PowerShell Scripting (intermediate-to-advanced) using Microsoft Graph SDK, Az, and ActiveDirectory modules; ability to read/debug/extend existing scripts under change control. Working knowledge of Microsoft Defender for Identity (formerly Azure ATP) signals and integration with Defender XDR. Networking fundamentals: DNS, Kerberos, NTLM, OAuth 2.0, OpenID Connect, SAML 2.0, WS-Federation, certificate-based authentication, TLS/SSL troubleshooting, and modern auth flows. Working knowledge of ITIL v4 incident, problem, change and configuration management, and ITSM ticketing (eg, ServiceNow, Jira Service Management). Desirable Technical Skills Entra Permissions Management (CIEM). Microsoft Entra ID Verified ID (decentralised identity) familiarity. Group Policy Analytics in Intune for cloud migration. Experience operating tier-0 PAM solutions (CyberArk, BeyondTrust, Delinea) on-premises. Familiarity with FIDO2 hardware tokens, Windows LAPS (cloud), and Authentication Methods migration. Exposure to Azure VPN Gateway, ExpressRoute, and hybrid connectivity for identity authentication paths. Required Certifications Microsoft Certified: Identity and Access Administrator Associate (SC-300) - mandatory. Microsoft Certified: Endpoint Administrator Associate (MD-102) - mandatory. Microsoft 365 Certified: Administrator Expert (MS-102) - preferred. Microsoft Certified: Cybersecurity Architect Expert (SC-100) - desirable. ITIL 4 Foundation - preferred.

Job Title Security Classification: Public Job Title IT Programme Manager - Risk & Compliance Programme Reports To Senior Programme Manager (IT Portfolio Manager) Grade Technical Tier 2 Security Classification: Public Purpose To manage and deliver a critical, multi-year program of technology, change projects and cyber security projects. You should ideally have previous experience of delivering IT solutions in or for utilities clients. You should be adept at managing a portfolio of projects and/or programme of works in a largely outsourced environment. You will need to work at all levels of the organisation, experienced with handling multiple requirements and stakeholders concurrently, all whilst successfully influencing key decision making to ensure the IT Security Programme of works is initiated and delivered within the required timelines. You will report directly to the Senior Programme Manager and will work closely with Project Managers, IT PMO, IT Business Analysts and key business sponsors and stakeholders to support project definition, to initiate, plan and deliver projects, demonstrating strong governance and reporting progress tracking to plan. Key Accountabilities • Take ownership of the WWU IT Security Programme of project work and ensure delivery to time, budget, and quality measures • Planning and scheduling tasks and activities in across multiple projects • Tracking progress, and maintaining an accurate view of real time delivery against targets • Identifying issues and risks and capturing these accurately, whilst working to address and mitigate where required • Maintaining MS Project Plans and various work breakdown structures • Coordinate activity between multiple internal and external groups • Dynamically engage with all stakeholders daily, pushing forward critical work to ensure we deliver on time and to budget • Liaise with service transition teams to ensure there are well documented plans to take new services into live operational support • Taking accountability for the benefits realisation process • Work closely with the Cyber Security Info-Sec Team to plan, deliver and support new technologies and solutions • Coach and mentor project managers on best practice • The role holder should be comfortable managing a team of Technology Project Managers. Security Classification: Public Technical Know- How & Skills • Strong Project and Programme Management skills and experience • Excellent MS Project and Planner skills • Strong experience and skills in leading tools such as MS DevOps, JIRA, Trello etc • Ability to track and monitor progress and report progress at different levels (e.g. strategically - high level, operationally across the portfolio, and tactically within a given project) • Equally comfortable and skilled working in a blended waterfall and agile environment • Strong Project budget management skills, with the ability to accurately maintain project spend and forecasts, of both Capex and Opex • Commercial and contractual awareness and understanding • Project governance best practice, and able to engage and deliver clear messaging to Project Boards and Executive Leadership Qualifications • Degree level education or equivalent - mandatory • Prince 2 Practitioner or equivalent Project management qualification - mandatory • Managing Successful Programmes (MSP) or equivalent highly desirable • ITIL experience / qualification desirable (helpful for interaction with IT Operations and Acceptance into Service) Job Dimensions The role will be responsible for the operational management of a multi- million pound, multi-year budget. Reporting to the Senior Programme Manager. Managing x3 WWU IT Project Managers with additional supplier and contingent resources as needed. Based in Wales & West House, Newport, subject to Hybrid Working

Mission To become a trusted partner in your nominated target accounts developing, managing and implementing a commercial strategy to ensure the sustainable and profitable sales growth of Schneider Electric's products, solutions & services. As the client manager you will be accountable for maintaining a strong working relationship with the account and our business performance within it. Responsibilities Develop, manage and implement the commercial strategy for your nominated target accounts ensuring you drive cross business collaboration to meet the customers, and Schneider Electric's need. Work with your target accounts to identify, understand, and define their requirements, proposing and specifying Schneider Electric solutions that bring innovation and improvement to the accounts' operations. Develop a strong services relationship with your target accounts. Map their installed base. Drive proactive and digital service plans in line with our EcoStruxure philosophy. Identify, influence, and convince key stakeholders in the decision-making process within your target accounts. Ensure you have strong working relationships at all levels and functions within your customer network strengthening Schneider Electrics position and the acceptance of our proposed solutions. Identify, facilitate, and drive growth opportunities within the targeted accounts ensuring that we work throughout the project supply chain (direct or indirect) to deliver the maximum cross business opportunity available to Schneider Electric. Work with internal colleagues across all Lines of Business, Sales, Marketing Technical and Techno-commercial teams, countries and centrally led account teams to ensure effective regional, national and international collaboration. Act as single point of contact for all of target accounts. Take responsibility to ensure that customer issues are owned and resolved (by the most appropriate owners within the business units) to a satisfactory level. Using our CRM tool ensure that all activity and opportunities within your target accounts are detailed. Using the CRM fully track the opportunities from concept to delivery ensuring we are correctly resourced to support the account and supply chain partners are engaged. Develop your business understanding to ensure you are fully versed in our strategic initiatives and can articulate and sell our EcoStruxure story and the value it brings to the customers operations. Skills & Experience Strong and demonstrable sales success at executive level; strong relationship management skills; proven ability to follow sales processes and work to demanding timescales. Defined experience in sales & solution selling. We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability. What we offer you Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more. Apply now Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue % organic growth + employees in 100+ countries on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and inclusion is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Role Transition Manager - SC Cleared (Contract Outside IR35) Engagement UK Public Sector - Oracle ERP Managed Service Duration Focused on 3-4 month Transition period; rolls to BAU advisory or off-engagement thereafter Location UK only. Hybrid working with on-site attendance at client locations across the UK as required Security clearance SC clearance and UK Nationality essential. Pre-cleared candidates strongly preferred Reports to Account / Engagement Director 1. Role purpose The Transition Manager is accountable for the safe, lawful and on-time transition of an outsourced Oracle ERP managed service from the incumbent supplier and client-managed contractor pool. The role delivers Transition end-to-end: from contract award through to the Services Commencement Date and Early Life Support, ensuring continuity of service to a UK Government client and its downstream partner organisations. The post-holder owns the Transition Plan, the Transition RAID log, the joint Transition workshop outputs with the client, and the milestone-payment acceptance criteria. They are the single point of accountability to the client during Transition and the principal escalation point for issues that risk the time, scope, quality or cost of the Transition. 2. Context The service is a highly configured Oracle ERP estate - HCM, ERP, EPM, Oracle Cloud Infrastructure (OCI) IaaS/PaaS, and Oracle Visual Builder (VBCS) bespoke applications - providing HR, Finance and Project systems to a large UK Government client and its downstream partner bodies. The client has indicated the Transition will run for approximately three to four months. TUPE applies to approximately 20 in-scope permanent staff transferring from the incumbent. A formal joint Transition workshop will be held with the client immediately after contract award to baseline the Transition Plan. 3. Key accountabilities 3.1 Transition planning and governance • Own the Draft Transition (Implementation) Plan structured into meaningful stages, covering People, Processes, Technology, and Information & Data. • Lead the joint Transition workshop with the client immediately following contract award; baseline the Transition Plan, dependencies on third parties, milestone acceptance criteria, and Transition-complete criteria. • Chair the weekly Transition checkpoint meeting and contribute to the monthly Transition Project Board; agree terms of reference for both with the client at the start of Transition. • Maintain and publish progress and exception reporting weekly, escalating any risk to time, scope or quality immediately, and obtaining written client approval for material plan changes. • Own the Transition RAID log; identify, categorise, mitigate and report Risks, Assumptions, Issues and Dependencies throughout the engagement. • Manage Transition milestone payments and evidence achievement of acceptance criteria in line with the Pricing Schedule. 3.2 People and TUPE • Lead the lawful TUPE transfer of in-scope incumbent staff, working with internal HR, employment counsel and the outgoing supplier to complete measurements, due diligence, ELI exchange and the statutory consultation. • Plan and run induction, training and integration of transferring staff - including clearance sponsorship pathways, equipment, payroll, benefits harmonisation messaging, and client systems access. • Co-ordinate the parallel mobilisation of specialist hires (Security Lead, Incident Manager, Oracle SaaS/PaaS specialists, Delivery Managers, Business Analysts, Test Lead) so that capacity and capability are in place by Services Commencement Date. • Manage the continuity of mobilisation team resources into ongoing operational support, avoiding hand-off cliff-edges. 3.3 Knowledge capture and service take-on • Identify and prioritise the Knowledge Capital required to manage the service - process descriptions, work instructions, operations manuals, service definitions, configurations of systems and support tools, data models, system architecture diagrams, software licensing details, monitoring and reporting data. • Plan and resource shadowing, knowledge transfer, and reverse-shadowing arrangements with the incumbent and the client-managed contractor pool, particularly for Oracle SaaS HCM/ERP/EPM (including Groovy scripting), OCI PaaS/IaaS, VBCS custom applications, RBAC, automated regression test scripts, configuration snapshot tooling and Terraform code. • Where Knowledge Capital is missing or insufficient, lead remediation with prioritisation on items critical to service continuity. 3.4 Technology, integrations and security • Plan and oversee the establishment of interfaces between our service and the client's SIAM tooling, third-party software vendors, the client Security Operations Centre, and other Third-Party Suppliers. • Ensure that immediate must-have obligations - particularly security controls and clearance - are demonstrably met from Day 1 of live service. • Co-ordinate with the Supplier Security Lead on clearance sponsorship, environment access, joiner/mover/leaver processes, and PenTest and DR exercise scheduling. 3.5 Continuity and Early Life Support • Plan Early Life Support so that those who develop the change/project work alongside the day-to-day team to manage the expected uplift in call volumes and complete knowledge transfer. • Define and agree the criteria for declaring Transition complete with the client. • Ensure a clean hand-over of Transition outputs into BAU governance (Service Delivery Manager, Service Owner, monthly service review). 4. Essential experience and skills • Demonstrable end-to-end Transition Management of at least two UK Central Government or comparable regulated managed-service engagements, ideally on Oracle ERP / Cloud platforms. • Direct hands-on experience of leading a TUPE transfer of 20+ employees, including measurements, ELI, consultation, harmonisation planning, and integration. • Working knowledge of ITIL service management and SIAM operating models; familiarity with ServiceNow as a SIAM tool is highly desirable. • Proven ability to operate to UK Government Digital and Data standards and Crown Commercial Service contracting frameworks; familiarity with Technology Services 3 / 4 frameworks an advantage. • Strong understanding of Oracle Cloud (SaaS HCM/ERP/EPM, OCI PaaS/IaaS) sufficient to challenge and direct technical workstream leads; deep Oracle technical skills not required. • Excellent stakeholder management at senior Civil Service grade (SCS), with credibility in front of Service Owners, Platform Owners, Security Leads and Commercial Leads. • Mastery of structured Transition tooling: detailed plans, RAID logs, dependency maps, milestone acceptance evidence, exception reporting. • Experience standing up Agile delivery alongside Waterfall transition activity; able to lead the modernisation of a Waterfall lifecycle toward sprints. 5. Essential clearance and eligibility • SC clearance at minimum, and UK Nationality. Pre-cleared candidates are strongly preferred to be effective from Week 1. • Eligible to apply for higher clearance through client sponsorship if the role scope expands to cover Service Delivery Manager duties on a transitional basis. • Willing and able to work exclusively from within the UK; no work on the client system may be conducted from outside the UK. • Willing to attend client locations across the UK as required, with regular hybrid working. 6. Desirable • Prior experience of a UK Central Government Oracle / ERP engagement at OFFICIAL-SENSITIVE classification. • Recognised certifications: PRINCE2 Practitioner, MSP, ITIL 4 Managing Professional, Agile PM or SAFe. • Experience with automated regression testing tools, Oracle configuration snapshot tooling, Terraform-based IaaS, or Oracle VBCS development environments. • Exposure to public-sector Cyber Assessment Framework (CAF), NCSC HMG IAS5, and UK Government Cyber Security Incident Response practices. 7. Personal attributes • Calm under pressure, with the judgement to know when to escalate and when to absorb. • Detail-oriented on plan, acceptance criteria and milestone evidence; strategic on stakeholder narrative. • Resilient negotiator able to hold the line with the client and the incumbent supplier on commercial and operational matters. • Visibly empathetic with TUPE-transferring staff; aware of the cultural and contractual sensitivities of long-service incumbent employees joining a new employer. 8. Key performance indicators (first 6 months) • Transition Plan baselined and approved by the client within four weeks of contract award. • Lawful TUPE transfer completed with zero successful employee claims. • All Transition milestones met within agreed acceptance criteria; milestone payments triggered on schedule. • Service Commencement achieved on the contractual date with SLAs and KPIs in effect. • Zero P1 incidents attributable to Transition handover gaps in the 30 days following Service Commencement. • All Knowledge Capital gaps identified at the start of Transition closed by the end of Early Life Support.

Role Supplier Security Lead - DV Cleared Engagement UK Public Sector - Oracle ERP Managed Service Duration Length of the managed service contract Location UK only. Hybrid with attendance at client locations across the UK. Some client secure area work required. Security clearance DV (Developed Vetting) and UK Nationality - MANDATORY. Pre cleared candidates strongly preferred. Reports to Account / Engagement Director Key interfaces Client security lead, client Information & Security function, client Security Operations Centre, internal Service Delivery Manager, Incident Manager, third party software vendor Role purpose The Supplier Security Lead is the accountable security owner for the managed service. The role leads and has day to day operational responsibility for service security - working in collaboration with the client's Information & Security function, the client Security Operations Centre (SOC), the internal delivery team, and the third party software vendor. This is a contractually named DV cleared key role and is a PASS/FAIL requirement under the Conditions of Participation. Context The service processes HR, Finance and Project data including OFFICIAL SENSITIVE personal and financial data of UK civil servants and locally engaged staff across a large international footprint. The contractual security regime spans UK Government security policy, NCSC HMG IAS5, GDPR/DPA 2018, PCI DSS where applicable, and the client's Cyber Security Incident Response Plan. The SOC is operated 24 7 by the client and the Supplier is required to integrate, report into and support it. Key accountabilities Lead and own day to day operational responsibility for service security across OPERATE and DEVELOP. Advise the client on security status and matters; identify and address risks; continuously maintain and improve the security posture. Act as the authoritative security voice in the client's Design Authority and Enterprise Architecture forums for security impacting changes. Own the clearance pipeline: ensure all Supplier staff who hold, process or discuss client data are SC cleared UK Nationals as a minimum, and that the named DV roles plus all 'full administrator' staff are DV cleared UK Nationals. Manage client sponsored SC and DV applications from the start of Transition, conducting reasonable diligence checks in advance. Oversee joiner/mover/leaver, privileged access management (PAM), role based access control (RBAC), and the monthly audit report on RBAC and environment access. Provide the required reports to the client SOC in agreed format and frequency. Support the SOC in resolving security incidents; document security use cases with the SOC; implement, maintain and support those SOC infrastructure components hosted within the cloud infrastructure. Co ordinate response to security incidents with the client's Cyber Security Incident Response Plan and ensure the Incident Manager and Service Delivery Manager are informed and aligned. Treat information security issues, weaknesses or deficiencies identified by the client as Security Incidents under the client's Cyber Security Incident Response Plan. Provide client auditors with access to security documentation, configurations of security enforcing technologies, standards and procedures. Collaborate with the client to plan and conduct annual PenTest and regular Disaster Recovery exercises. Ensure GDPR/DPA 2018 obligations are met; oversee data retention, secure disposal, lawful processing, and Data Protection Impact Assessments where required. Define, document, agree and maintain Standard Operating Procedures for system administration and maintenance, with procedural controls per user role. Ensure authorisation controls prevent extraction of information assets without legitimate need. Ensure only client issued devices are used to connect to the service in delivery. Maintain a data back up policy aligned to Business Impact Assessment and the client's retention policy. Enforce removable media scanning, network segregation, least privilege access, location based access controls, and unique user IDs. Ensure all Supplier work on the service is conducted exclusively from within the UK from client approved secure areas. Maintain regular communication with the client throughout the contract. Promptly notify the client of any changes to directors, key security personnel, business ownership (including acquisitions) or physical operating locations. Report any major security breaches within the Supplier's own ICT estate to the client. Essential experience and skills Substantial experience as an accountable security owner on a UK Central Government managed service contract handling OFFICIAL SENSITIVE data. Deep working knowledge of NCSC HMG IAS5, NCSC Cyber Assessment Framework (CAF), Cyber Essentials Plus, ISO/IEC 27001, GDPR and DPA 2018. Hands on experience integrating with a UK Government SOC, including SIEM reporting, security use case design and incident response co ordination. Practical experience of Oracle Cloud security - OCI IAM, vault, network security, audit, PAM - and Oracle SaaS application security (HCM/ERP/EPM RBAC, segregation of duties, data masking). Experience commissioning and overseeing PenTesting, vulnerability management, and Disaster Recovery exercises in a UK Government context. Proven experience leading UK Government clearance pipelines: SC and DV sponsorship, due diligence, joiner/mover/leaver workflows. Strong written communication for government grade audit, assurance and governance reporting. Comfortable as a named security accountable individual in formal governance and contractual reporting. Essential clearance and eligibility DV clearance and UK Nationality - contractually mandatory (PASS/FAIL). Pre cleared candidates strongly preferred. Candidates without current DV may be considered only if SC cleared with a credible DV application route through client sponsorship at the start of Transition. Willing and able to work exclusively from within the UK. Willing to attend client secure areas across the UK as required. Desirable CISSP, CISM, CCP (CESG Certified Professional) IA Architect / IA Auditor / SIRA, or equivalent senior security certifications. Oracle Cloud Security certifications (OCI Security Professional, Oracle Cloud Identity & Security Architect). Prior experience of an Oracle ERP on OCI security model at scale (HCM, ERP, EPM, VBCS, BI/Analytics). Familiarity with UK Government security operating context, including overseas network considerations, locally engaged staff data, and HMG personnel security policy. Experience supporting PCI DSS compliance where payment card data is in scope. Personal attributes Authoritative without being abrasive - able to say 'no' to delivery pressure and explain why in business terms. Detail oriented on policy, controls and evidence; pragmatic on operational trade offs. Comfortable owning a named, individually accountable role under public sector contractual scrutiny. Visible collaborator with client security counterparts, third party vendors, and internal service leadership. Key performance indicators 100% of in scope staff hold valid SC or DV clearance, with no operational delivery delayed by clearance gaps. SOC reporting delivered in agreed format and frequency, with zero material reporting failures. Annual PenTest and DR exercises completed on plan, with remediation tracked to closure. Zero Category 1 information security breaches attributable to Supplier controls. Monthly RBAC and environment access audit reports delivered on time, with audit findings closed within agreed SLAs. Clean external audit outcomes (internal audit, GIAA, or comparable).