About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
ROLE PURPOSE: We are seeking a skilled and results-oriented Digital Marketing Manager to join our higher education company. As a Digital Marketing Manager, you will play a critical role in developing and executing strategic paid campaigns to promote our educational programs, drive student enrolment, and enhance our brand visibility. Your expertise in Google/Meta advertising and data analysis will contribute to the success of our digital marketing initiatives. This is an exciting opportunity to make a significant impact on our student recruitment efforts and overall business growth. ROLE AND RESPONSIBILITIES: Develop and implement PPC strategies for student recruitment : Create and execute comprehensive PPC campaigns that effectively target prospective students, promote our programs, and drive quality leads. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and refine targeting strategies. Manage PPC campaigns and budgets : Set up, monitor, and optimize PPC campaigns across various advertising platforms, including Google Ads, Bing Ads, and social media channels. Monitor budget allocations, bid strategies, and ad performance to maximize return on investment (ROI) and achieve enrolment targets. Conduct keyword research and ad copywriting : Perform in-depth keyword research to identify relevant and high-converting keywords for our target audience. Develop compelling ad copy that aligns with our brand voice, highlights our unique value proposition, and encourages user engagement and conversions. Monitor and analyse campaign performance : Regularly monitor campaign metrics, including click-through rates (CTR), conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Utilize analytics tools to gather insights and make data-driven decisions to optimize campaigns, improve performance, and increase student enrolment. Implement landing page optimization strategies : Collaborate with the marketing and web development teams to create and enhance landing pages that align with PPC campaigns. Implement best practices for landing page design, user experience, and conversion rate optimization to improve lead quality and conversion rates. Stay updated on industry trends and best practices : Continuously stay abreast of industry trends, emerging technologies, and best practices in PPC advertising, digital marketing, and higher education marketing. Leverage this knowledge to propose innovative strategies and drive ongoing improvements to our PPC campaigns. Create and manage campaigns across Facebook and Instagram, with a strong focus on audience segmentation, lookalike modeling, retargeting, creative testing, and conversion tracking. Audience Targeting : Build and manage advanced targeting strategies including custom audiences, lookalike audiences, interest-based targeting, and behavioural segmentation. Ad Creative Management : Collaborate with design/content teams to develop compelling ad creatives (images, videos, carousels, reels) and test variations for performance. Optimization & Scaling : Continuously monitor performance, adjust bids, budgets, and placements, and scale winning campaigns to maximize ROI. Retargeting & Funnels : Create retargeting strategies to nurture leads through the funnel-from awareness to conversion. Analytics & Reporting : Track KPIs including CTR, CPC, CPA, ROAS, and LTV. Provide weekly and monthly performance reports with actionable insights. Compliance & Best Practices : Ensure all campaigns follow Meta's advertising policies and stay updated with platform algorithm changes and emerging ad formats. ESSENTIAL SKILLS AND EXPERIENCE: Excellent written and spoken communication skills. Bachelor's degree in marketing, advertising, or a related field (preferred) Proven experience as paid marketing manager or in a similar role, preferably in the higher education industry Proficiency in Google Ads, Meta Ads, TikTok and LinkedIn ads Strong analytical skills with the ability to interpret data and make informed decisions. Excellent understanding of keyword research, ad copywriting, and campaign optimization techniques Familiarity with analytics tools such as Google Analytics and conversion tracking Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and collaboration skills, with the ability to work cross-functionally with marketing and web development teams.
03/11/2025
Full time
ROLE PURPOSE: We are seeking a skilled and results-oriented Digital Marketing Manager to join our higher education company. As a Digital Marketing Manager, you will play a critical role in developing and executing strategic paid campaigns to promote our educational programs, drive student enrolment, and enhance our brand visibility. Your expertise in Google/Meta advertising and data analysis will contribute to the success of our digital marketing initiatives. This is an exciting opportunity to make a significant impact on our student recruitment efforts and overall business growth. ROLE AND RESPONSIBILITIES: Develop and implement PPC strategies for student recruitment : Create and execute comprehensive PPC campaigns that effectively target prospective students, promote our programs, and drive quality leads. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and refine targeting strategies. Manage PPC campaigns and budgets : Set up, monitor, and optimize PPC campaigns across various advertising platforms, including Google Ads, Bing Ads, and social media channels. Monitor budget allocations, bid strategies, and ad performance to maximize return on investment (ROI) and achieve enrolment targets. Conduct keyword research and ad copywriting : Perform in-depth keyword research to identify relevant and high-converting keywords for our target audience. Develop compelling ad copy that aligns with our brand voice, highlights our unique value proposition, and encourages user engagement and conversions. Monitor and analyse campaign performance : Regularly monitor campaign metrics, including click-through rates (CTR), conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Utilize analytics tools to gather insights and make data-driven decisions to optimize campaigns, improve performance, and increase student enrolment. Implement landing page optimization strategies : Collaborate with the marketing and web development teams to create and enhance landing pages that align with PPC campaigns. Implement best practices for landing page design, user experience, and conversion rate optimization to improve lead quality and conversion rates. Stay updated on industry trends and best practices : Continuously stay abreast of industry trends, emerging technologies, and best practices in PPC advertising, digital marketing, and higher education marketing. Leverage this knowledge to propose innovative strategies and drive ongoing improvements to our PPC campaigns. Create and manage campaigns across Facebook and Instagram, with a strong focus on audience segmentation, lookalike modeling, retargeting, creative testing, and conversion tracking. Audience Targeting : Build and manage advanced targeting strategies including custom audiences, lookalike audiences, interest-based targeting, and behavioural segmentation. Ad Creative Management : Collaborate with design/content teams to develop compelling ad creatives (images, videos, carousels, reels) and test variations for performance. Optimization & Scaling : Continuously monitor performance, adjust bids, budgets, and placements, and scale winning campaigns to maximize ROI. Retargeting & Funnels : Create retargeting strategies to nurture leads through the funnel-from awareness to conversion. Analytics & Reporting : Track KPIs including CTR, CPC, CPA, ROAS, and LTV. Provide weekly and monthly performance reports with actionable insights. Compliance & Best Practices : Ensure all campaigns follow Meta's advertising policies and stay updated with platform algorithm changes and emerging ad formats. ESSENTIAL SKILLS AND EXPERIENCE: Excellent written and spoken communication skills. Bachelor's degree in marketing, advertising, or a related field (preferred) Proven experience as paid marketing manager or in a similar role, preferably in the higher education industry Proficiency in Google Ads, Meta Ads, TikTok and LinkedIn ads Strong analytical skills with the ability to interpret data and make informed decisions. Excellent understanding of keyword research, ad copywriting, and campaign optimization techniques Familiarity with analytics tools such as Google Analytics and conversion tracking Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and collaboration skills, with the ability to work cross-functionally with marketing and web development teams.
ROLE PURPOSE: We are seeking a skilled and results-oriented Digital Marketing Manager to join our higher education company. As a Digital Marketing Manager, you will play a critical role in developing and executing strategic paid campaigns to promote our educational programs, drive student enrolment, and enhance our brand visibility. Your expertise in Google/Meta advertising and data analysis will contribute to the success of our digital marketing initiatives. This is an exciting opportunity to make a significant impact on our student recruitment efforts and overall business growth. ROLE AND RESPONSIBILITIES: Develop and implement PPC strategies for student recruitment : Create and execute comprehensive PPC campaigns that effectively target prospective students, promote our programs, and drive quality leads. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and refine targeting strategies. Manage PPC campaigns and budgets : Set up, monitor, and optimize PPC campaigns across various advertising platforms, including Google Ads, Bing Ads, and social media channels. Monitor budget allocations, bid strategies, and ad performance to maximize return on investment (ROI) and achieve enrolment targets. Conduct keyword research and ad copywriting : Perform in-depth keyword research to identify relevant and high-converting keywords for our target audience. Develop compelling ad copy that aligns with our brand voice, highlights our unique value proposition, and encourages user engagement and conversions. Monitor and analyse campaign performance : Regularly monitor campaign metrics, including click-through rates (CTR), conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Utilize analytics tools to gather insights and make data-driven decisions to optimize campaigns, improve performance, and increase student enrolment. Implement landing page optimization strategies : Collaborate with the marketing and web development teams to create and enhance landing pages that align with PPC campaigns. Implement best practices for landing page design, user experience, and conversion rate optimization to improve lead quality and conversion rates. Stay updated on industry trends and best practices : Continuously stay abreast of industry trends, emerging technologies, and best practices in PPC advertising, digital marketing, and higher education marketing. Leverage this knowledge to propose innovative strategies and drive ongoing improvements to our PPC campaigns. Create and manage campaigns across Facebook and Instagram, with a strong focus on audience segmentation, lookalike modeling, retargeting, creative testing, and conversion tracking. Audience Targeting : Build and manage advanced targeting strategies including custom audiences, lookalike audiences, interest-based targeting, and behavioural segmentation. Ad Creative Management : Collaborate with design/content teams to develop compelling ad creatives (images, videos, carousels, reels) and test variations for performance. Optimization & Scaling : Continuously monitor performance, adjust bids, budgets, and placements, and scale winning campaigns to maximize ROI. Retargeting & Funnels : Create retargeting strategies to nurture leads through the funnel-from awareness to conversion. Analytics & Reporting : Track KPIs including CTR, CPC, CPA, ROAS, and LTV. Provide weekly and monthly performance reports with actionable insights. Compliance & Best Practices : Ensure all campaigns follow Meta's advertising policies and stay updated with platform algorithm changes and emerging ad formats. ESSENTIAL SKILLS AND EXPERIENCE: Excellent written and spoken communication skills. Bachelor's degree in marketing, advertising, or a related field (preferred) Proven experience as paid marketing manager or in a similar role, preferably in the higher education industry Proficiency in Google Ads, Meta Ads, TikTok and LinkedIn ads Strong analytical skills with the ability to interpret data and make informed decisions. Excellent understanding of keyword research, ad copywriting, and campaign optimization techniques Familiarity with analytics tools such as Google Analytics and conversion tracking Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and collaboration skills, with the ability to work cross-functionally with marketing and web development teams.
03/11/2025
Full time
ROLE PURPOSE: We are seeking a skilled and results-oriented Digital Marketing Manager to join our higher education company. As a Digital Marketing Manager, you will play a critical role in developing and executing strategic paid campaigns to promote our educational programs, drive student enrolment, and enhance our brand visibility. Your expertise in Google/Meta advertising and data analysis will contribute to the success of our digital marketing initiatives. This is an exciting opportunity to make a significant impact on our student recruitment efforts and overall business growth. ROLE AND RESPONSIBILITIES: Develop and implement PPC strategies for student recruitment : Create and execute comprehensive PPC campaigns that effectively target prospective students, promote our programs, and drive quality leads. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and refine targeting strategies. Manage PPC campaigns and budgets : Set up, monitor, and optimize PPC campaigns across various advertising platforms, including Google Ads, Bing Ads, and social media channels. Monitor budget allocations, bid strategies, and ad performance to maximize return on investment (ROI) and achieve enrolment targets. Conduct keyword research and ad copywriting : Perform in-depth keyword research to identify relevant and high-converting keywords for our target audience. Develop compelling ad copy that aligns with our brand voice, highlights our unique value proposition, and encourages user engagement and conversions. Monitor and analyse campaign performance : Regularly monitor campaign metrics, including click-through rates (CTR), conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Utilize analytics tools to gather insights and make data-driven decisions to optimize campaigns, improve performance, and increase student enrolment. Implement landing page optimization strategies : Collaborate with the marketing and web development teams to create and enhance landing pages that align with PPC campaigns. Implement best practices for landing page design, user experience, and conversion rate optimization to improve lead quality and conversion rates. Stay updated on industry trends and best practices : Continuously stay abreast of industry trends, emerging technologies, and best practices in PPC advertising, digital marketing, and higher education marketing. Leverage this knowledge to propose innovative strategies and drive ongoing improvements to our PPC campaigns. Create and manage campaigns across Facebook and Instagram, with a strong focus on audience segmentation, lookalike modeling, retargeting, creative testing, and conversion tracking. Audience Targeting : Build and manage advanced targeting strategies including custom audiences, lookalike audiences, interest-based targeting, and behavioural segmentation. Ad Creative Management : Collaborate with design/content teams to develop compelling ad creatives (images, videos, carousels, reels) and test variations for performance. Optimization & Scaling : Continuously monitor performance, adjust bids, budgets, and placements, and scale winning campaigns to maximize ROI. Retargeting & Funnels : Create retargeting strategies to nurture leads through the funnel-from awareness to conversion. Analytics & Reporting : Track KPIs including CTR, CPC, CPA, ROAS, and LTV. Provide weekly and monthly performance reports with actionable insights. Compliance & Best Practices : Ensure all campaigns follow Meta's advertising policies and stay updated with platform algorithm changes and emerging ad formats. ESSENTIAL SKILLS AND EXPERIENCE: Excellent written and spoken communication skills. Bachelor's degree in marketing, advertising, or a related field (preferred) Proven experience as paid marketing manager or in a similar role, preferably in the higher education industry Proficiency in Google Ads, Meta Ads, TikTok and LinkedIn ads Strong analytical skills with the ability to interpret data and make informed decisions. Excellent understanding of keyword research, ad copywriting, and campaign optimization techniques Familiarity with analytics tools such as Google Analytics and conversion tracking Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and collaboration skills, with the ability to work cross-functionally with marketing and web development teams.
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
03/11/2025
Full time
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
ROLE PURPOSE: We are seeking a skilled and results-oriented Digital Marketing Manager to join our higher education company. As a Digital Marketing Manager, you will play a critical role in developing and executing strategic paid campaigns to promote our educational programs, drive student enrolment, and enhance our brand visibility. Your expertise in Google/Meta advertising and data analysis will contribute to the success of our digital marketing initiatives. This is an exciting opportunity to make a significant impact on our student recruitment efforts and overall business growth. ROLE AND RESPONSIBILITIES: Develop and implement PPC strategies for student recruitment : Create and execute comprehensive PPC campaigns that effectively target prospective students, promote our programs, and drive quality leads. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and refine targeting strategies. Manage PPC campaigns and budgets : Set up, monitor, and optimize PPC campaigns across various advertising platforms, including Google Ads, Bing Ads, and social media channels. Monitor budget allocations, bid strategies, and ad performance to maximize return on investment (ROI) and achieve enrolment targets. Conduct keyword research and ad copywriting : Perform in-depth keyword research to identify relevant and high-converting keywords for our target audience. Develop compelling ad copy that aligns with our brand voice, highlights our unique value proposition, and encourages user engagement and conversions. Monitor and analyse campaign performance : Regularly monitor campaign metrics, including click-through rates (CTR), conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Utilize analytics tools to gather insights and make data-driven decisions to optimize campaigns, improve performance, and increase student enrolment. Implement landing page optimization strategies : Collaborate with the marketing and web development teams to create and enhance landing pages that align with PPC campaigns. Implement best practices for landing page design, user experience, and conversion rate optimization to improve lead quality and conversion rates. Stay updated on industry trends and best practices : Continuously stay abreast of industry trends, emerging technologies, and best practices in PPC advertising, digital marketing, and higher education marketing. Leverage this knowledge to propose innovative strategies and drive ongoing improvements to our PPC campaigns. Create and manage campaigns across Facebook and Instagram, with a strong focus on audience segmentation, lookalike modeling, retargeting, creative testing, and conversion tracking. Audience Targeting : Build and manage advanced targeting strategies including custom audiences, lookalike audiences, interest-based targeting, and behavioural segmentation. Ad Creative Management : Collaborate with design/content teams to develop compelling ad creatives (images, videos, carousels, reels) and test variations for performance. Optimization & Scaling : Continuously monitor performance, adjust bids, budgets, and placements, and scale winning campaigns to maximize ROI. Retargeting & Funnels : Create retargeting strategies to nurture leads through the funnel-from awareness to conversion. Analytics & Reporting : Track KPIs including CTR, CPC, CPA, ROAS, and LTV. Provide weekly and monthly performance reports with actionable insights. Compliance & Best Practices : Ensure all campaigns follow Meta's advertising policies and stay updated with platform algorithm changes and emerging ad formats. ESSENTIAL SKILLS AND EXPERIENCE: Excellent written and spoken communication skills. Bachelor's degree in marketing, advertising, or a related field (preferred) Proven experience as paid marketing manager or in a similar role, preferably in the higher education industry Proficiency in Google Ads, Meta Ads, TikTok and LinkedIn ads Strong analytical skills with the ability to interpret data and make informed decisions. Excellent understanding of keyword research, ad copywriting, and campaign optimization techniques Familiarity with analytics tools such as Google Analytics and conversion tracking Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and collaboration skills, with the ability to work cross-functionally with marketing and web development teams.
03/11/2025
Full time
ROLE PURPOSE: We are seeking a skilled and results-oriented Digital Marketing Manager to join our higher education company. As a Digital Marketing Manager, you will play a critical role in developing and executing strategic paid campaigns to promote our educational programs, drive student enrolment, and enhance our brand visibility. Your expertise in Google/Meta advertising and data analysis will contribute to the success of our digital marketing initiatives. This is an exciting opportunity to make a significant impact on our student recruitment efforts and overall business growth. ROLE AND RESPONSIBILITIES: Develop and implement PPC strategies for student recruitment : Create and execute comprehensive PPC campaigns that effectively target prospective students, promote our programs, and drive quality leads. Conduct market research, competitor analysis, and audience segmentation to identify opportunities and refine targeting strategies. Manage PPC campaigns and budgets : Set up, monitor, and optimize PPC campaigns across various advertising platforms, including Google Ads, Bing Ads, and social media channels. Monitor budget allocations, bid strategies, and ad performance to maximize return on investment (ROI) and achieve enrolment targets. Conduct keyword research and ad copywriting : Perform in-depth keyword research to identify relevant and high-converting keywords for our target audience. Develop compelling ad copy that aligns with our brand voice, highlights our unique value proposition, and encourages user engagement and conversions. Monitor and analyse campaign performance : Regularly monitor campaign metrics, including click-through rates (CTR), conversion rates, cost per acquisition (CPA), and return on ad spend (ROAS). Utilize analytics tools to gather insights and make data-driven decisions to optimize campaigns, improve performance, and increase student enrolment. Implement landing page optimization strategies : Collaborate with the marketing and web development teams to create and enhance landing pages that align with PPC campaigns. Implement best practices for landing page design, user experience, and conversion rate optimization to improve lead quality and conversion rates. Stay updated on industry trends and best practices : Continuously stay abreast of industry trends, emerging technologies, and best practices in PPC advertising, digital marketing, and higher education marketing. Leverage this knowledge to propose innovative strategies and drive ongoing improvements to our PPC campaigns. Create and manage campaigns across Facebook and Instagram, with a strong focus on audience segmentation, lookalike modeling, retargeting, creative testing, and conversion tracking. Audience Targeting : Build and manage advanced targeting strategies including custom audiences, lookalike audiences, interest-based targeting, and behavioural segmentation. Ad Creative Management : Collaborate with design/content teams to develop compelling ad creatives (images, videos, carousels, reels) and test variations for performance. Optimization & Scaling : Continuously monitor performance, adjust bids, budgets, and placements, and scale winning campaigns to maximize ROI. Retargeting & Funnels : Create retargeting strategies to nurture leads through the funnel-from awareness to conversion. Analytics & Reporting : Track KPIs including CTR, CPC, CPA, ROAS, and LTV. Provide weekly and monthly performance reports with actionable insights. Compliance & Best Practices : Ensure all campaigns follow Meta's advertising policies and stay updated with platform algorithm changes and emerging ad formats. ESSENTIAL SKILLS AND EXPERIENCE: Excellent written and spoken communication skills. Bachelor's degree in marketing, advertising, or a related field (preferred) Proven experience as paid marketing manager or in a similar role, preferably in the higher education industry Proficiency in Google Ads, Meta Ads, TikTok and LinkedIn ads Strong analytical skills with the ability to interpret data and make informed decisions. Excellent understanding of keyword research, ad copywriting, and campaign optimization techniques Familiarity with analytics tools such as Google Analytics and conversion tracking Ability to work effectively in a fast-paced, deadline-driven environment. Strong communication and collaboration skills, with the ability to work cross-functionally with marketing and web development teams.
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
03/11/2025
Full time
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
03/11/2025
Full time
Department : Information Technology Location : London, Greenford ( on-site working ) About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds, and Manchester. Working in partnership with several of the UK's leading higher education providers, we deliver vocational, undergraduate, and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. Our Vision: Changing lives through education. Empower Technology. Protect Data. Shape the Future. Join our dynamic IT Security Team where innovation meets impact. We keep the campus connected, secure, and running smoothly, enabling world-class teaching and learning. As an Information Security Technical Analyst , you'll be at the forefront of protecting critical systems, ensuring compliance, and defending institutional data integrity across GBS. What the role involves: Oversees the monitoring, investigating, and reporting of security related events, to include ensuring appropriate closure and mitigation of risks. Engage in planning, initial setup and full-scale rollout of SOC involving multi tenants. Track security alerts in Defender and respond with suitable remediation measures to mitigate risks. Ensure correct deployment and application of governance policies in Microsoft Purview. Creates updates and oversees execution of security assessments and analysis of systems (infrastructure and applications) as needed or in accordance with the security strategic plan. Ensures successful compliance of data protection and security requirements within applicable legislation (e.g., GDPR, UK Data Protection Act etc.). Conducts assessment on the security of new applications and programs prior to installation or upgrade and within the Software Development Lifecycle. Participates in ensuring that Information Security risks are identified, and the risk register is continually maintained and reviewed. Provides monthly risk reporting to the Information Security Manager. Responsible for ensuring that all servers and other IT related equipment is hardened against industry security best practices and standards. Performs audits of firewall(s), log management, intrusion detection systems, and content filtering controls (email, DLP and other technical controls). Conducts internal security audits and reviews as needed, together with appropriate recommendations and conclusions. Identifies and addresses computer vulnerabilities in internal servers, external servers, and applications (cloud or on-premises) and collaborates with stakeholders to ensure associated risks are mitigated and closed. Follows the Security Incident Management Response Policy in responding to security incidents and guides the Incident Response Team in handling information security incidents, to include advising and participating in remediation, closure and lessons learned. Understands and monitors vulnerabilities, to ensure appropriate classification in line with policy, satisfactory closure, and mitigation. What Experience/Skills are required: Bachelor's degree in computer science or information sciences, or in a similar field. Possess certifications from accredited bodies, including Microsoft SC-200, Certified SOC Analyst (CSA), CompTIA CySA+, GIAC Security Operations Certified (GSOC), GIAC Continuous Monitoring Certification (GMON), GIAC Certified Incident Handler (GCIH), CCNA Cyber Ops, or other specialized security certification that assesses the candidates' security analysis, SOC operations, and incident handling skills. Substantial experience in information security across different industries, platforms, and applications. Experience conducting IT compliance assessments (IT General Controls and Audits, PCI, NIST CSF etc.) Experience working on implementation in a SOC environment. Experience working in Microsoft Defender, Microsoft Purview and Microsoft Sentinel is essential. Experience in or understanding of penetration testing and hacking techniques. Experience across applying NIST CSF, ITIL, ISO 27001, ISO and other best practice standards Desirable Experience/Skills: In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g., ArcSight, Splunk, Nitro/McAfee Enterprise Security Manager, QRadar, LogLogic). Understanding of event and incident investigations and incident response in a 24/7 SOC environment. Proficiency in configuring and managing security technologies such as firewalls, IDS/IPS, SIEM, DLP, and Endpoint protection solutions. Good understanding and knowledge of security concepts, protocols, processes, architectures, and platforms (authentication and access control technologies, intrusion detection, network traffic analysis, Web Application Firewalls, Encryption and Key Management, SIEM technology, incident handling, media/malware analysis, etc.) Good knowledge of cloud technologies, architecture, and security controls. Ability to define problems, collect data, establish facts, and draw valid conclusions (problem solving and analytics). Why Join Us: At GBS, you'll play a key role in shaping secure digital experiences for thousands of students and staff. We offer : A forward-thinking, collaborative environment Opportunities for professional development and tuition reimbursement for career development Competitive salary and benefits package The chance to make a real difference in higher education security Discretionary annual performance bonus 25 days annual leave, plus 8 public holidays with 1 day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme, discounts platform and much more £500 award employee referral scheme Employee Testimonial: The trust placed in me by the company has been like nothing I've ever experienced. This confidence has empowered me to take on new challenges and grow professionally. The support throughout my employment has been very focused and nurturing, providing me with the resources and guidance needed to excel. Regular feedback and opportunities for professional development have been instrumental in honing my skills and advancing my career. The company's commitment to my growth has not only enhanced my capabilities but also fostered a deep sense of loyalty and motivation to contribute to our collective success. - Ahad Shaikh (Professional Services Employee) GBS is committed to equality, diversity, and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
.NET Developer - Lancaster (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, SQL Azure and MongoDB. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Lancaster, Lancashire, UK / Remote Working Salary: £35,000 - £50,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
03/11/2025
Full time
.NET Developer - Lancaster (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, SQL Azure and MongoDB. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Lancaster, Lancashire, UK / Remote Working Salary: £35,000 - £50,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
.NET Developer - Maidstone, Kent (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD and MongoDB. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Maidstone, Kent, UK / Remote Working Salary: £40,000 - £55,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
03/11/2025
Full time
.NET Developer - Maidstone, Kent (Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD and MongoDB. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Maidstone, Kent, UK / Remote Working Salary: £40,000 - £55,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Performance & Reliability Director - Software House - Peterborough / Hybrid (Key skills: Performance Engineering, Reliability Engineering, SRE, Load Testing, Observability, Chaos Testing, Cloud Platforms, Microservices, Leadership, CI/CD, APM Tools) Are you a technology leader passionate about driving performance, scalability, and reliability across complex software platforms? Do you thrive in high-growth environments where innovation, engineering excellence, and resilience are core values? If so, this is a rare opportunity to define the performance strategy for a fast-moving, product-focused software house. Our client, a leading Software House based in Peterborough, is seeking a Performance & Reliability Director to lead its global performance and reliability initiatives. This role offers the chance to shape the technical vision for scalable, high-performing systems that underpin enterprise-grade software solutions used by clients worldwide. As Performance & Reliability Director, you'll lead cross-functional teams across development, DevOps, and infrastructure, embedding performance and resilience best practices throughout the software lifecycle. You'll oversee system profiling, capacity planning, and test strategies - ensuring every release meets the highest standards for speed, scalability, and reliability. You'll drive the adoption of observability and monitoring frameworks, leveraging platforms like Datadog and Dynatrace to build a proactive performance culture. You'll champion continuous improvement, implement chaos testing programmes, and ensure teams deliver fault-tolerant, data-driven solutions that perform predictably at scale. This is an outstanding opportunity to make a strategic impact within a forward-thinking software business that values autonomy, innovation, and technical mastery. Your leadership will directly influence how world-class software is built, tested, and delivered. Location: Peterborough, UK / Hybrid working Salary: £80,000 - £95,000 + Bonus + Benefits Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC
03/11/2025
Full time
Performance & Reliability Director - Software House - Peterborough / Hybrid (Key skills: Performance Engineering, Reliability Engineering, SRE, Load Testing, Observability, Chaos Testing, Cloud Platforms, Microservices, Leadership, CI/CD, APM Tools) Are you a technology leader passionate about driving performance, scalability, and reliability across complex software platforms? Do you thrive in high-growth environments where innovation, engineering excellence, and resilience are core values? If so, this is a rare opportunity to define the performance strategy for a fast-moving, product-focused software house. Our client, a leading Software House based in Peterborough, is seeking a Performance & Reliability Director to lead its global performance and reliability initiatives. This role offers the chance to shape the technical vision for scalable, high-performing systems that underpin enterprise-grade software solutions used by clients worldwide. As Performance & Reliability Director, you'll lead cross-functional teams across development, DevOps, and infrastructure, embedding performance and resilience best practices throughout the software lifecycle. You'll oversee system profiling, capacity planning, and test strategies - ensuring every release meets the highest standards for speed, scalability, and reliability. You'll drive the adoption of observability and monitoring frameworks, leveraging platforms like Datadog and Dynatrace to build a proactive performance culture. You'll champion continuous improvement, implement chaos testing programmes, and ensure teams deliver fault-tolerant, data-driven solutions that perform predictably at scale. This is an outstanding opportunity to make a strategic impact within a forward-thinking software business that values autonomy, innovation, and technical mastery. Your leadership will directly influence how world-class software is built, tested, and delivered. Location: Peterborough, UK / Hybrid working Salary: £80,000 - £95,000 + Bonus + Benefits Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC
.NET Developer - Eastbourne (Tech stack: .NET Developer, .NET 9, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Eastbourne, East Sussex, UK / Remote Working Salary: £35,000 - £50,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
03/11/2025
Full time
.NET Developer - Eastbourne (Tech stack: .NET Developer, .NET 9, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Established in 1962 our client is a leading global media company; its commercial arm comprises of some of the largest television channels across the Globe and market leading cinema screen advertising businesses. We are seeking several .NET Developer to work alongside Microsoft's very own consultants on the launch of a brand new online application that will allow its viewers to screen and download its hugely popular TV shows. .NET Developer applicants should be experienced in: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. You should have a strong grasp of object orientated (OO) development principles. Our client can provide you with industry recognized training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, Azure SQL and SQL Server 2022. You will follow a structured a career development programme with the view to being promoted to the position of Team Leader / Development Manager of your own department within 12 months. This is an exciting opportunity to work on a ground breaking Greenfield project that has attracted much attention in the trade press. Location: Eastbourne, East Sussex, UK / Remote Working Salary: £35,000 - £50,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!
Software Development Manager - Enterprise Software - Peterborough / Hybrid (Key skills: Software Development Manager, Agile, Software Engineering Leadership, Product Delivery, Application Security, Identity & Access Management, .NET 4.8 & 8, SQL Server, Microservices, Cloud (AWS/Azure), DevOps, CI/CD, Jenkins, Ansible, Stakeholder Engagement, Resilience Engineering, Full Stack Development) Are you an experienced and inspiring software leader who thrives on solving complex challenges, building high-performing teams, and delivering enterprise-scale applications? If you're looking for a role where your technical expertise and leadership will drive tangible impact, this could be your next great opportunity. Our client, a global enterprise software provider, is seeking a Software Development Manager to lead agile development teams focused on delivering secure, resilient, and scalable products used by millions of users. This is a critical role that spans hands-on leadership, technical strategy, and cross-functional collaboration. You will manage agile teams working on a mix of internal and client-facing applications, with a strong focus on application security, identity and access management, and platform resiliency. Working closely with architecture, design, infrastructure, and product teams, you will ensure the successful delivery of new and enhanced software solutions across a complex technology landscape. To succeed, you will bring strong experience in leading development teams (7+ years) within agile environments, ideally across large, distributed systems. You will have a deep technical foundation in the Microsoft stack, including the .NET framework (versions 4.8 and 8), SQL Server, and service-oriented architectures. Familiarity with microservices, REST APIs, Docker, Redis, and cloud platforms (such as AWS or Azure) is essential. You'll also be comfortable working in a DevOps-driven culture, using CI/CD tools like Jenkins or Ansible to support fast, secure deployments. This role is ideal for someone who enjoys balancing strategy with delivery. You'll actively mentor engineers, build inclusive and collaborative teams, and help define the next generation of enterprise software tools. You'll be empowered to challenge conventions, drive improvements, and shape solutions that directly enhance user experience and operational resilience. Our client fosters a dynamic and supportive environment, with a culture built on ownership, transparency, and continuous learning. You'll be surrounded by curious minds, passionate technologists, and a leadership team that values innovation and long-term thinking. If you're excited to lead the design and delivery of modern enterprise applications while growing and developing exceptional teams, this is an opportunity not to be missed. Location: Peterborough, UK / Hybrid working Salary: £75,000 - £85,000 + Bonus + Benefits Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC
03/11/2025
Full time
Software Development Manager - Enterprise Software - Peterborough / Hybrid (Key skills: Software Development Manager, Agile, Software Engineering Leadership, Product Delivery, Application Security, Identity & Access Management, .NET 4.8 & 8, SQL Server, Microservices, Cloud (AWS/Azure), DevOps, CI/CD, Jenkins, Ansible, Stakeholder Engagement, Resilience Engineering, Full Stack Development) Are you an experienced and inspiring software leader who thrives on solving complex challenges, building high-performing teams, and delivering enterprise-scale applications? If you're looking for a role where your technical expertise and leadership will drive tangible impact, this could be your next great opportunity. Our client, a global enterprise software provider, is seeking a Software Development Manager to lead agile development teams focused on delivering secure, resilient, and scalable products used by millions of users. This is a critical role that spans hands-on leadership, technical strategy, and cross-functional collaboration. You will manage agile teams working on a mix of internal and client-facing applications, with a strong focus on application security, identity and access management, and platform resiliency. Working closely with architecture, design, infrastructure, and product teams, you will ensure the successful delivery of new and enhanced software solutions across a complex technology landscape. To succeed, you will bring strong experience in leading development teams (7+ years) within agile environments, ideally across large, distributed systems. You will have a deep technical foundation in the Microsoft stack, including the .NET framework (versions 4.8 and 8), SQL Server, and service-oriented architectures. Familiarity with microservices, REST APIs, Docker, Redis, and cloud platforms (such as AWS or Azure) is essential. You'll also be comfortable working in a DevOps-driven culture, using CI/CD tools like Jenkins or Ansible to support fast, secure deployments. This role is ideal for someone who enjoys balancing strategy with delivery. You'll actively mentor engineers, build inclusive and collaborative teams, and help define the next generation of enterprise software tools. You'll be empowered to challenge conventions, drive improvements, and shape solutions that directly enhance user experience and operational resilience. Our client fosters a dynamic and supportive environment, with a culture built on ownership, transparency, and continuous learning. You'll be surrounded by curious minds, passionate technologists, and a leadership team that values innovation and long-term thinking. If you're excited to lead the design and delivery of modern enterprise applications while growing and developing exceptional teams, this is an opportunity not to be missed. Location: Peterborough, UK / Hybrid working Salary: £75,000 - £85,000 + Bonus + Benefits Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC
Technical Project Manager - Financial Technology - Peterborough / Hybrid (Key skills: Technical Project Manager, Agile, Scrum, Kanban, SDLC, Jira, Stakeholder Engagement, Risk Management, Change Management, Project Governance, Microsoft Project, PMP, CSM, Distributed Teams, Software Delivery, Resource Management) Are you a driven and methodical Technical Project Manager who thrives on leading complex initiatives across dynamic, cross-functional teams? Do you want to deliver technology that powers critical platforms in the financial sector, while maintaining strong process discipline and stakeholder transparency? If so, this could be the opportunity you've been waiting for. Our client, a leading financial-adjacent technology provider, is seeking a Technical Project Manager to join its growing programme delivery function in Peterborough. With an exciting roadmap of digital products and system upgrades ahead, they are looking for an experienced project leader who can bring structure, clarity and execution focus to high-priority technology projects. In this role, you will take end-to-end ownership of project execution - from planning and milestone tracking to delivery and post-launch governance. You'll work closely with stakeholders across product management, development, QA, and IT operations to ensure that project objectives are met on time, within budget, and in accordance with quality standards. You'll manage SDLC activities using both Scrum and Kanban, facilitate Agile ceremonies, administer collaboration tools like Jira and SharePoint, and coach newly formed teams on Agile best practices. Your day-to-day will include maintaining detailed project plans, leading scope discussions, running stand-ups and steering meetings, managing team capacity and dependencies, and serving as a key escalation point for project risks and blockers. You will also coordinate with offshore teams, support backlog prioritisation, and present regular status updates to senior stakeholders and portfolio leads. On occasion, you will co-manage personnel in distributed environments where direct reporting lines are limited. To be successful in this role, you'll need over five years of experience managing multiple concurrent IT projects within Agile environments. You'll have strong communication and leadership skills, be highly competent with Jira, MS Project, and PowerPoint, and have a track record of successfully delivering in fast-paced, matrixed organisations. A PMP certification is essential, and Scrum Master certification is highly desirable. Familiarity with change management processes, especially within a software or product-focused business, will be a major advantage. This is a fantastic opportunity for a capable and confident Project Manager to take a leading role in delivering high-impact technology solutions at the core of a respected financial tech business. Location: Peterborough, UK / Hybrid working Salary: £70,000 - £80,000 + Bonus + Benefits Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC
03/11/2025
Full time
Technical Project Manager - Financial Technology - Peterborough / Hybrid (Key skills: Technical Project Manager, Agile, Scrum, Kanban, SDLC, Jira, Stakeholder Engagement, Risk Management, Change Management, Project Governance, Microsoft Project, PMP, CSM, Distributed Teams, Software Delivery, Resource Management) Are you a driven and methodical Technical Project Manager who thrives on leading complex initiatives across dynamic, cross-functional teams? Do you want to deliver technology that powers critical platforms in the financial sector, while maintaining strong process discipline and stakeholder transparency? If so, this could be the opportunity you've been waiting for. Our client, a leading financial-adjacent technology provider, is seeking a Technical Project Manager to join its growing programme delivery function in Peterborough. With an exciting roadmap of digital products and system upgrades ahead, they are looking for an experienced project leader who can bring structure, clarity and execution focus to high-priority technology projects. In this role, you will take end-to-end ownership of project execution - from planning and milestone tracking to delivery and post-launch governance. You'll work closely with stakeholders across product management, development, QA, and IT operations to ensure that project objectives are met on time, within budget, and in accordance with quality standards. You'll manage SDLC activities using both Scrum and Kanban, facilitate Agile ceremonies, administer collaboration tools like Jira and SharePoint, and coach newly formed teams on Agile best practices. Your day-to-day will include maintaining detailed project plans, leading scope discussions, running stand-ups and steering meetings, managing team capacity and dependencies, and serving as a key escalation point for project risks and blockers. You will also coordinate with offshore teams, support backlog prioritisation, and present regular status updates to senior stakeholders and portfolio leads. On occasion, you will co-manage personnel in distributed environments where direct reporting lines are limited. To be successful in this role, you'll need over five years of experience managing multiple concurrent IT projects within Agile environments. You'll have strong communication and leadership skills, be highly competent with Jira, MS Project, and PowerPoint, and have a track record of successfully delivering in fast-paced, matrixed organisations. A PMP certification is essential, and Scrum Master certification is highly desirable. Familiarity with change management processes, especially within a software or product-focused business, will be a major advantage. This is a fantastic opportunity for a capable and confident Project Manager to take a leading role in delivering high-impact technology solutions at the core of a respected financial tech business. Location: Peterborough, UK / Hybrid working Salary: £70,000 - £80,000 + Bonus + Benefits Applicants must have the right to work in the UK. NOIRUKTECHREC NOIRUKREC
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Engineer Are you a software engineer looking for an opportunity to be a part of a team where your work will directly impact thousands of people every day? Do you have solid knowledge of the software development lifecycle in Node/Javascript or Go? Are you eager to set best practice within an engineering team and lead by example? If yes, we are looking for you! We're seeking a Senior Software Engineer to join one of our engineering teams based out of Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home, you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. The UK Connect team supports Capital One's UK Contact Centre operation run using Amazon Connect on Amazon Web Services (AWS). This team sits at a fantastic intersection between enabling a busy and thriving contact centre across voice and chat channels, while delivering on its own platform roadmap, and ensuring we maintain a secure and stable service. The team currently consists of engineers, a Product Manager, a Software Engineering Manager and Application Architect. This team sits within the wider Business Platforms department that looks after other mission critical business applications. There will be excellent opportunities for you to work across teams to ensure we stay aligned and deliver great outcomes for our customers. You will have the opportunity to influence and shape the standards that the wider team operates to, whilst also mentoring other engineers on the team as they broaden their skillset into AWS and software development. What you'll do Be part of an engineering team responsible for building, running and owning the AWS estate that powers the UK Contact Centre platform. This mainly consists of Lambda, API Gateway, DynamoDB, S3 and our own front end portal that sits on top of Amazon Connect. Build, test and own your software engineering development deployments from start to finish. Innovate within your team and contribute to your technical domain. Deliver key outcomes for the business from inception through to design and hands-on delivery, in collaboration with your team and wider engineering stakeholders. Estimate, scope and plan your work within an agile environment. Work closely with your AWS account team to ensure our solutions match target architecture patterns, are scalable to meet our demands and are cost effective. Be on hand to activity manage and participate in proactive incident management from an engineering perspective. There is also a chance to join the 24/7 on-call rota, which includes extra pay. What we're looking for We know that this list may look comprehensive, but please consider an application even if you don't meet all of these requirements. Production grade experience of software engineering and knowledge of the software development lifecycle. Ideally, this will be in Node/Javascript or Go. Development experience within an AWS cloud environment. In particular any knowledge of running in a serverless ecosystem with AWS Lambda, API Gateway and DynamoDB. Familiar and comfortable working in an environment of test driven development and baking quality into the fabric of everything you do. A willingness to learn more about Contact Centre operations and what a good digital self service platform looks like. Experience of using monitoring & logging tools to troubleshoot problems in a distributed network of systems. Excellent understanding of infrastructure as code and CI/CD pipeline management via Jenkins. Strong experience in back-end architectural and design patterns. Effective communication and partnering across engineering teams to share solutions and reduce waste. Extensive knowledge to successfully identify, troubleshoot and pre-empt operational issues. Proactive approach to problem determination, identifying areas for improvement and system bottlenecks. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
03/11/2025
Full time
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Engineer Are you a software engineer looking for an opportunity to be a part of a team where your work will directly impact thousands of people every day? Do you have solid knowledge of the software development lifecycle in Node/Javascript or Go? Are you eager to set best practice within an engineering team and lead by example? If yes, we are looking for you! We're seeking a Senior Software Engineer to join one of our engineering teams based out of Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home, you'll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. The UK Connect team supports Capital One's UK Contact Centre operation run using Amazon Connect on Amazon Web Services (AWS). This team sits at a fantastic intersection between enabling a busy and thriving contact centre across voice and chat channels, while delivering on its own platform roadmap, and ensuring we maintain a secure and stable service. The team currently consists of engineers, a Product Manager, a Software Engineering Manager and Application Architect. This team sits within the wider Business Platforms department that looks after other mission critical business applications. There will be excellent opportunities for you to work across teams to ensure we stay aligned and deliver great outcomes for our customers. You will have the opportunity to influence and shape the standards that the wider team operates to, whilst also mentoring other engineers on the team as they broaden their skillset into AWS and software development. What you'll do Be part of an engineering team responsible for building, running and owning the AWS estate that powers the UK Contact Centre platform. This mainly consists of Lambda, API Gateway, DynamoDB, S3 and our own front end portal that sits on top of Amazon Connect. Build, test and own your software engineering development deployments from start to finish. Innovate within your team and contribute to your technical domain. Deliver key outcomes for the business from inception through to design and hands-on delivery, in collaboration with your team and wider engineering stakeholders. Estimate, scope and plan your work within an agile environment. Work closely with your AWS account team to ensure our solutions match target architecture patterns, are scalable to meet our demands and are cost effective. Be on hand to activity manage and participate in proactive incident management from an engineering perspective. There is also a chance to join the 24/7 on-call rota, which includes extra pay. What we're looking for We know that this list may look comprehensive, but please consider an application even if you don't meet all of these requirements. Production grade experience of software engineering and knowledge of the software development lifecycle. Ideally, this will be in Node/Javascript or Go. Development experience within an AWS cloud environment. In particular any knowledge of running in a serverless ecosystem with AWS Lambda, API Gateway and DynamoDB. Familiar and comfortable working in an environment of test driven development and baking quality into the fabric of everything you do. A willingness to learn more about Contact Centre operations and what a good digital self service platform looks like. Experience of using monitoring & logging tools to troubleshoot problems in a distributed network of systems. Excellent understanding of infrastructure as code and CI/CD pipeline management via Jenkins. Strong experience in back-end architectural and design patterns. Effective communication and partnering across engineering teams to share solutions and reduce waste. Extensive knowledge to successfully identify, troubleshoot and pre-empt operational issues. Proactive approach to problem determination, identifying areas for improvement and system bottlenecks. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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