268 jobs found

HYBRID ROLE - 3 Days onsite German + English Speaker - Must JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives

HYBRID ROLE - 3 Days onsite German + English Speaker - Must JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives

HYBRID ROLE - 3 Days onsite Spanish + Portuguese Speaker - Must JD for the role: Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required Technical Service Desk background Familiarity with ServiceNow Multi-Lingual effective and fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese Excellent Customer service skills. Demonstrate ability to troubleshoot and research application issues. Ability to explain technical information to End Users with effective verbal and written communication. Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly. Adhere to Service Desk processes and procedures. Present a positive, effective, and flexible contribution to achieving team targets and objectives. Highly effective Team player: Openly and willingly shares ideas, knowledge, and expertise. Communicates constructively. Willingness to learn new skills and be open to consider different ideas and alternatives

We're recruiting a Service Desk Technician for an immediate start contract based in the Bangor / Newtownards area. This is a great opportunity for someone with solid 1st line support experience who's comfortable working in a fast paced environment. The role: Providing 2nd line IT support for incidents and service requests Troubleshooting and resolving more complex issues across Windows OS, Microsoft 365, Active Directory, hardware, and applications Supporting and mentoring 1st line colleagues where required Managing tickets through to resolution within agreed SLAs Working closely with infrastructure and third party teams on escalations What we're looking for: Proven experience in a 2nd Line Service Desk / IT Support role Strong hands on knowledge of Microsoft 365, Windows, Active Directory, and desktop support Confident troubleshooting and problem solving skills Strong communication skills with a customer focused approach Available to start immediately What's on offer: Contract day rate between £150-£200 (depending on experience) On site role in the Bangor / Newtownards area Well structured environment with an established IT team Immediate start Apply now or get in touch for a confidential chat to discuss the role. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Automation Tester - Data Start date, 1st June - 6 months, scope to extend Inside IR35, 425 P/D Location: 2 days on site per month in Telford (Kit collection in London, Manchester or Bristol) Eligible for SC Automation Test Engineer focused on validating data pipelines and ensuring integrity of data across ETL processes. Key Responsibilities Design and execute automated tests across data pipelines Validate data transformations between source and target systems Build and maintain test frameworks for ETL validation Work closely with data engineers to ensure quality is embedded Support defect identification, root cause analysis, and resolution Experience Required Strong experience in test automation within data / ETL environments Experience validating data pipelines and transformations SQL proficiency for data validation Familiarity with modern test tooling (e.g. Playwright or equivalent) Nice to Have Experience testing Talend-based solutions Exposure to CI/CD pipelines Experience in large-scale or government programmes

Do you have experience providing high quality support for an IT Service Desk? Are you passionate about helping people with their IT issues and keen to work for an Organisation with People at the heart of everything they do? Samaritans is one of the UK and Ireland s best known and respected charities. In these challenging times of rising cost of living, and more people struggling with their mental health, Samaritans is needed more than ever before. If you are a technological whizz and want to make a real difference to people s lives this is the role for you! We are looking for a Service Desk Analyst to join our friendly Service Desk as part of the fantastic IT team. In this crucial role you ll help respond to our staff and volunteers to resolve various 1st and 2nd line IT issues. We are a fun, friendly and supportive team whose focus is on delivering excellence to our callers and volunteers. If you are looking for a new opportunity or a chance to learn new skills, please consider applying. As this is a fixed term role, we are looking for candidates who are immediately available. Contract terms: £27,000 - £28,500 per annum, plus benefits 5-month fixed term contract Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences Linked to our Ewell (Surrey) office In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days per month. What you'll do: Provide 1st and 2nd line support to staff and volunteers Respond to support requests via our service desk, as well as face to face, over email and by telephone Manage incidents and requests through to resolution Escalate issues to third parties where required Provide support for a range of software platforms and equipment Assist with new starter account creation Participate in the out of hours on call rota What you ll bring: Demonstrable experience of 1st and 2nd line IT support in a service desk environment Experience providing support for both applications and hardware Experiencing owning and managing support requests through to resolution Great customer service skills Experience working within SLAs Experience supporting volunteers is desirable For full Job Description and Person Specification click here Why Samaritans? At Samaritans, you ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. Apply now If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV. Applications close: Sunday 17th May 2026 At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Your new company You'll be joining a busy and supportive secondary school environment that relies on technology to deliver high-quality teaching and learning. The school has a well-established IT setup and a collaborative culture where IT plays a vital role in day-to-day operations.This is an interim opportunity, ideal for someone who enjoys working hands-on in an educational setting and wants to make an immediate impact. Your new role As an Interim IT Support Engineer (1st Line), you will be the first point of contact for IT support across the school. Starting ASAP, you'll provide reliable, face-to-face and remote support to staff and students. Working hours: part time - 16 hours a week between Monday - Wednesdays Key responsibilities include: Providing 1st line IT support to teaching and support staff Logging, managing and resolving incidents and service requests via the helpdesk Troubleshooting hardware, software, and basic network issues Setting up and supporting classroom technology (laptops, projectors, interactive whiteboards, AV equipment) Assisting with user accounts, password resets, and access issues Maintaining IT equipment and peripherals, including basic installs and replacements Escalating more complex issues to senior IT colleagues where required Supporting a safe and secure IT environment in line with safeguarding and data protection requirements What you'll need to succeed To be successful in this role, you'll need: Previous experience in a 1st line IT support or helpdesk role Good working knowledge of Windows devices, Microsoft 365, and common school or office IT systems Strong troubleshooting and customer service skills A proactive, organised approach and the ability to work independently Experience in an education or similar public sector environment Willingness to undergo relevant safeguarding checks and DBS checks What you'll get in return A short-term interim role with an immediate start Consistent hours: 16 hours a week - part time between Monday - Wednesdays The opportunity to build experience within a school IT environment A supportive working atmosphere and the chance to make a real difference day to day Competitive daily rate, dependent on experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

British Antarctic Survey Contract type -Open-ended appointment Location -Cambridge and Antarctica Salary -£46,444-£51,088 (UKRI Band D S1) Closing date -10 May Background The British Antarctic Survey (BAS) are looking for an IT and Data Manager to join their IT and Data Management teams. This is a dual role, split across the two teams. Though based in Cambridge, this role will involve regular duty in the polar regions, principally at the Halley VI Research Station. The core tasks of this role are to: Develop and maintain scientific and operational IT systems at Cambridge and then deploy and maintain such systems in the polar regions. Develop and maintain data systems for a suite of scientific instruments at Halley VI Research Station studying the atmosphere and geo space. You will also be responsible for producing maintenance plans for these systems and identifying future improvements. We are looking for someone with a BTEC or National Diploma in Computing, or equivalent working experience. You will need to have experience with a variety of operating systems, programming languages, and experience with virtualisation. This role will involve regular periods of time in the polar regions so the successful candidate will need to be comfortable with remote working and have excellent team working skills for living and working in this unique environment. Purpose To develop and maintain scientific and operational IT and data systems. To deploy and maintain such systems in Polar Regions. Duties To implement, maintain and enhance IT and data services in Cambridge and those deployed in Polar Regions. To provide day-to-day end user IT support while at Halley. To develop systems/solutions for Cambridge and deployment in Polar Regions. To monitor deployed systems in order to produce plans for maintenance and future improvement. To fully contribute to the work of IT/DM and BAS as appropriate. To carry out all work in a safe and professional manner. To become a member of the Halley response team and participate in training to include but not limited to: Advanced 1st aid, Search and rescue, Aircraft fire fighting, Breathing apparatus and Major incident response. To undertake other duties as required by the director. Skills, Qualifications and Experience Experience with a variety of operating systems including Linux (RedHat and Debian family) and Windows (Server and Desktop) Experience of systems programming languages (eg. Python, C or Shell scripting) Experience with virtualisation (preferably VMWare) Experience with networking both at a physical and protocol/application level BTEC/National Diploma or equivalent in computing or equivalent working experience Able to work safely, effectively and without direct oversight in a remote location. Ability to organise own time and prioritise effectively Clear, concise communication on technical issues in both written and oral form Ability to problem solve on a wide range of systems, reach conclusions on appropriate courses of action. Capable of being flexible to changing priorities Demonstrable teamwork experience. You will need to pass a medical to demonstrate that you are medically fit to work in Antarctic conditions. Electronic hardware and microcontrollers DevOps esque concerns: configuration management, monitoring, analytics and continuous integration Scientific programming environments (eg. MATLAB, R, Octave, IDL) Project planning or SDLC methodologies Awareness of Cyber security standards (e.g CyberEssentials) Use of Helpdesk ticket management systems Polar or similar experience. The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re run security clearance as required during the course of employment. About Us UKRI - UK Research and Innovation UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world leading position in research and innovation. Supporting some of the world's most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world class research, skills and business led innovation. More information can be found at . Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme. For more details, visit benefits of working for UKRI. How we support EDI in the workforce At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit 'How we support EDI in the workforce'. Disability Confident Employer As users of the disability confident scheme, any candidate who opts into the scheme and best meets the essential criteria, will be shortlisted for interview. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. How to apply Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered. Assessment will only be based upon the content of your submitted covering letter and CV and not the 'experience' section of the application. UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion - a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us. As part of the pre employment checks there is a requirement to undergo Baseline Personnel Security Screening. BPSS is a pre condition of employment and failure to achieve it may mean that the employment offer is rescinded. UKRI reserves the right to run, or re run, security clearance as required during the course of employment. About the Team British Antarctic Survey (BAS) delivers and enables world leading interdisciplinary research in the Polar Regions. Our skilled science and support staff based in Cambridge, Antarctica and the Arctic, work together to deliver research that uses the Polar Regions to advance our understanding of Earth as a sustainable planet. Through our extensive logistic capability and know how BAS facilitates access for the British and international science community to the UK polar research operation. Numerous national and international collaborations, combined with an excellent infrastructure help sustain a world leading position for the UK in Antarctic affairs. British Antarctic Survey is a component of the Natural Environment Research Council (NERC). NERC is part of UK Research and Innovation . We employ experts from many different professions to carry out our Science as well as keep the lights on, feed the research and support teams and keep everyone safe! If you are looking for an opportunity to work with amazing people in one of the most unique places in the world, then British Antarctic Survey could be for you. We aim to attract the best people for those jobs.

Our OEM Client based in Gaydon, is searching for a Systems Engineer to join their team, Inside IR35. This is a contract position with a proposed end date of 31st March 2027. Umbrella Pay Rate: £33.64 per hour. Talented individuals with experience of real-world system engineering experience (such as in the automotive, aerospace, defence or rail industry) that would like to shape the way we engineer our products and services in the future. Key Accountabilities and Responsibilities: Develop and maintain systems engineering competence in the squad. Ensure the requirements authored are robust and meet quality standards by developing the process and methods. Gather end-user (system engineer) needs, wants and concerns. Maintain understanding of system engineering process, regulatory and legislative landscape. Work with business analysts and process experts to develop compliant and efficient processes. Identify key performance indicators and measures for system engineering processes. Work with domain product owners to identify inputs to product roadmaps for delivery of process, methods, tools, training, etc Guide domain product development (process, methods, tools, training, etc.) by supporting factory product owners and developers to understand system engineering principles and practices. Skills Required: Previous experience as a System Engineering practitioner across the whole System Engineering lifecycle (in a complex electrical/electronic, software or mechatronic environment). Previous experience in application of System Engineering tools and techniques in the real world (preferably in the defence, aerospace, rail or automotive industry). Previous experience of influencing business mindset and complex process change. Significant experience of SE toolset for example, IBM DOORS, Rhapsody, Catia Magic, etc Extensive experience of requirements management practices in line with Systems Engineering processes. Real world experience of system engineering process and method development. Knowledge of system modelling, FMA, Cyber security, Functional safety practices. Education Required: Engineering Degree preferably.

Out of Hours 2nd Line IT Support Engineer Location : Borehamwood, WD6 1JD Salary : £35K £45K per annum, DOE + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota basis and will include weekends. Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years service, Private Health Insurance after 2 years service At Chalkline, we re more than just a Microsoft Solutions Partner we re a people-first business! We specialise in Modern Work and Azure Infrastructure, and hold an Advanced Specialisation in Azure Virtual Desktop, we re proud to deliver technical excellence and outstanding service to every client. Our commitment doesn t stop at our customers. We re just as focused on our team! If you re passionate about tech, eager to develop your skills, and thrive in a collaborative environment, Chalkline is the place to grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. You ll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. You ll play a key role in solving technical challenges, mentoring 1st line engineers, and contributing to ongoing product development and innovation. In addition to this, as our 2nd Line IT Support Engineer you will be responsible for: Providing excellent 2nd line technical support to our clients Acting as an escalation point for the 1st line support team Troubleshooting issues across a wide range of systems and technologies Working on projects involving Microsoft 365, Azure, Intune and more Assisting with research and development of new services and solutions Your Experience & Skills We re looking for someone with at least 3 5 years of experience in an IT support or systems role and strong working knowledge of: Microsoft 365 Microsoft Azure Microsoft Entra Intune Windows Server (2016 / 2019 / 2022) Active Directory Windows networking Basic routing, switching, and firewall rules Printer support and troubleshooting You ll also need: Excellent written and verbal communication skills A strong customer-focused attitude A proactive, can-do approach to problem-solving Why Join Chalkline Work with the latest Microsoft technologies Gain industry-recognised certifications Be part of a friendly, supportive team that values quality and professionalism Receive continuous learning and development opportunities Make a real impact in a growing business Plus free parking, training programmes and much more! If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please.

1st Line IT Service Desk Engineer - Gloucester- £25,000 I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The right IT Service Desk Engineer will possess excellent people skills and will have worked in 1st line role previously. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st line service desk queries. This is a great opportunity for the right person to take a step up into a Service Desk role in a busy MSP environment. Responsibilities & Skills O365 support and administration Skills in Sharepoint, Azure queries, Teams, basic InTune support knowledge and experience Outlook and email support Responding to requests for support by logging and categorising incidents Troubleshooting and resolving issues Ensuring users are kept up to date and that SLAs are met Building, installing and configuring hardware and software Working on an IT Service Desk as well as working on live infrastructure projects Benefits Holiday allowance Company pension Profit share scheme Microsoft training courses and certifications Fantastic opportunities for career progression This represents a fantastic opportunity for a first line engineer to really progress their career in a forward-thinking company who provide excellent opportunities for career progression. There are countless examples of people who have progressed from the 1st line service desk through to the infrastructure team and beyond, and excellent training is on offer for the successful candidate. This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

A leading support services company is seeking an IT Support Engineer in Greater London on an initial 3-month contract. The role involves providing 1st and 2nd line support, offering technical assistance for internal infrastructure across multiple sites. Key requirements include knowledge of Google Workspace, experience with AV systems, and excellent communication skills. This position offers £250 per day and a flexible work schedule of 3-4 days per week.

IT Support Engineer £250 Per/Day (Outside IR35) 3/4 Days per Week Here at Burns Sheehan we are working exclusively with the highest rated specialised Private Offices / Shared Workspace company in the industry for the hire of a new IT Support Engineer. Currently holding around 12 sites across Europe they are looking to triple in size over the next few years and are looking for an IT Support Engineer to join the team in London on an initial 3 Month Contract to help coordinate projects and offer Technical Support when necessary. Responsibilities Coordinate projects and provide 1st and 2ndроид line support for internal infrastructure, ensuring smooth operation across all sites. Requirements 1st and 2nd Line Support for internal Infrastructure Google Workspace knowledge as well as experience with Slack & Zoom (preferGrounds) Experience working with Communication, AV Systems, Printing Services, Networking Coordinating with third party vendors Excellent communication skills and service skills Sound like the role for you? If you're interested feel free to let me know and I will be sure to get back to you Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.