75 jobs found

Junior Launch Delivery Manager (8-Month FTC) Witham & Hemel Hempstead Hybrid Working SGX, part of the Propelis Group, brings together more than 150 years of combined experience from SGS&Co and SGK, forming a powerhouse in packaging graphics, prepress, and print production. We offer a full suite of solutions, including artwork and file preparation, plate and cylinder production, and metal deco services, supported by advanced technology and a global footprint. Looking to build a career in project management with one of the UK's most exciting FMCG accounts? This is an outstanding opportunity to join the team supporting our global FCMG client, working on packaging and artwork projects across some of the UK's best-known drinks brands. You'll work alongside experienced Launch Delivery Managers, gaining hands on experience in project management, client services, artwork delivery, print production, and packaging operations. If you're highly organised, thrive in a fast paced environment, and enjoy building relationships, this role offers exceptional exposure, development, and career progression. Work on a major strategic partnership with our client. Be part of a client relationship that operates as a true partnership rather than a traditional agency model. Receive structured training, coaching, and ongoing development from an experienced and supportive leadership team. Gain exposure to packaging, artwork, print production, design agencies, and printers. Work on large scale, high profile projects, including regulatory packaging changes affecting hundreds of products. Join a genuinely collaborative team that supports one another and enjoys working together. Mileage fully covered for client visits, plus additional travel allowances. Strong potential for longer term opportunities following the initial FTC. What you'll be doing Support Launch Delivery Managers in delivering packaging and artwork projects from brief through to market launch. Coordinate project plans, timelines, approvals, and stakeholder communications. Work closely with production, artwork, and adaptive design teams to keep projects moving efficiently. Monitor project progress and proactively identify risks, issues, and opportunities. Manage approval workflows and ensure projects stay on track. Attend regular client meetings and site visits in Hemel Hempstead and Witham. Support print trials and production activities. Maintain accurate project, workload, and financial information. Contribute to forecasting, resource planning, and ongoing process improvements. What we're looking for Previous project coordination, project management, or administration experience. Strong organisational skills and the ability to manage multiple priorities. Excellent communication skills and confidence working with stakeholders. A proactive, solutions focused mindset. Strong attention to detail and a commitment to delivering high quality work. Proficiency in Microsoft Office. We'd particularly love to hear from people who are Ambitious and motivated to develop a career in project management. Eager to learn and take on responsibility. Positive, resilient, and adaptable. Team oriented. FMCG, packaging, artwork, print, or agency experience is beneficial but not essential. We're open to candidates from a variety of industries who have strong coordination, administrative, or project support experience and a desire to learn.

WhereWarwickWhatAdministrationTypePermanentSalary35000 AnnualJob Title: SeniorIFA AdministratorIndustry: Financial Planning / Financial ServicesLocations: Warwick, EdgbastonSalary: Up to £35,000 (dependent on experience)Job ref: 10083Job Description:Recruit UK are working on an exciting opportunity for an experienced Senior IFA Administrator to join a well-established Independent Financial Advice firm operating across the West Midlands.The purpose of this role is to provide high-quality administrative and client support to Office Managers and Financial Planners, ensuring an efficient, compliant, and professional service is delivered at all times. You will play a key role in maintaining excellent client experience by supporting advisers with reviews, new business processing, valuations, and ongoing client servicing.This position requires strong attention to detail, excellent organisational skills, and a good understanding of financial services processes, particularly within investments, pensions, and protection.Key Responsibilities:Prepare valuation and performance reports for client review meetingsProcessing New BusinessCompile review checklists and supporting documentation for adviser appointmentsObtaining provider information (LOA) and collating these together with relevantclient specific illustrations Maintain accurate client records by updating back-office systemsLiaise with clients and assist with queriesGeneral office administration including filing, scanning, post handling, and answering callsWhat's in it for you?Salary up to £35,000 depending on experienceAuto enrolment pension23 days annual leave plus bank holidaysGroup Life coverIncome protectionCompany sick payEmployee Assistance ProgrammeFinancial wellbeing supportHybrid working post probationSkills and Experience Required:Minimum of 4 years' experience (or equivalent) as an Administrator within an Independent Financial Advice practiceProven experience within Financial Services and working with complex clientsStrong organisational skills with the ability to plan and prioritise effectivelyAbout Recruit UK:As specialists in financial services recruitment, Recruit UK bring unique expertise, insight, and connections across the financial planning market. With a network of over 100,000 financial services professionals, we help candidates and firms find the right long-term fit.Right now, Recruit UK is pleased to be working with an Independent Financial Advice firm based in the West Midlands on an Senior IFA Administrator role.Our commitment to you:Start every journey with an in-depth conversationProvide honest feedback on your position in the job marketUse our extensive network to match you to the right opportunityTake a holistic approach - career happiness is about more than salaryUK-wide coverage with a strong local presenceNever pester you

This role is expected to evolve as the digital out of home advances. You will be expected to adopt a change mind-set that leads, encourages and supports this business growth and evolution You will be encouraged and expected to partner with different agencies and specialist we work with as our business grows, to allow for greater agility in the way we are set up to work and to broaden development opportunities for continued career progression, building your career at JCDecaux. What you'll be doing PurposeAs an Account Manager you are responsible for building and maintaining professional and profitable relationships with specific Media Specialist partners, identifying new business opportunities with new and existing advertisers. Developing creative opportunities, establishing and managing sales deal generating maximum revenue for the Company.You are an ambassador for JCDecaux and as such, you are recognised for and expected to demonstrate behaviour which expresses our Company values and celebrate others who do the same.ImpactCommercial Contribute to and implement strategies agreed and achieve pre-determined revenue and KPI targets. Own relationships with specific Specialist accounts to influence activity towards OOH market and to JCD specifically, and to ensure proactive pitching to Specialist is effective. Deliver proactive solution driven sales by extractive briefs from key clients Support the diversification of the customer base across multiple Specialists and organisationsTeam Contributor Build strong relationships with colleagues to ensure smooth campaign delivery Ensure CRM is used daily to manage appointments and communications Work to ensure that JCDecaux is perceived as a brand leader Use standard consumer behaviour research tools (Route, Touchpoint) to inform Specialist strategy Adhere to and advocate wider adoption of the established business and commercial policies, and enabling processes and governance, in place to achieve our business strategySales Generation Focus efforts and time on the development and performance of the Specialist business. May be required to spend a minority of time with other organisations (e.g. Agency) to support and enable Specialist performance. Be aware of strengths and weaknesses of other media channels Understand Media Agency client business, marketing strategies, media objectives Gain a sound understanding of the JCDecaux portfolio to influence planning decisions Act as the two-way conduit for marketplace insight between agencies and specialist teams A little bit about you CapabilitiesCommunication and interpersonal skills Confident communication and presentation skills when speaking with all levels Excellent communication skills both written and verbal Strong ability to coherently explain processes and expectationsMotivation Has a rapidly maturing understanding of business, financials, products/services, the market or the needs/challenges of assigned accounts A self-starter with the ability to prioritise in order to achieve deadlines and maintain client's expectations Adaptable to work alone and be part of a team to support colleagues, share information and improve on best practices The ability to use your initiative and a confident approach to decision makingAdministrative skills Strong numeracy skills with exceptional attention to detail Fully conversant with all aspects of Microsoft packages with an intermediate skill set in Excel Ability to interpret data at a detailed levelQualifications and Experience Proven sales generation, negotiation and account management skills and experiences, preferably within the digital and OOH media marketplace Previous experience working in a similar campaign or deadline driven environment would be an advantage Demonstrable capability/experience:o Developing colleagues' and customers' understanding of the process and outcomeso Managing the delivery of customer campaigns from objective translation into booking and through to implementationo Success working with sales or account management processes. Educated to degree level or equivalent We believe in building a diverse and inclusive culture and positive employee experience. We are One Team, more than just ourselves. We are customer first, we understand, and help solve our customers' problems. We Test & Learn, we are empowered to learn and grow, unafraid of change. We choose to care, we are committed to doing the right thing, the right way. It's really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.We believe that diversity of thought, experience and background provides the platform for great creativity,We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. About our recruitment process 1. You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.2. You send in your application to let us know you're interested.3. We see your application, get excited, and give you a call.4. You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.5. You'll begin your journey with us, we're excited to support and develop you throughout your career.

You will be the front of the company and will have the dedication to create and apply an effective sales strategy. Your responsibilities will include the development of a business strategy focused on financial gain, arranging business development meetings with prospective clients and expanding our clientele.Ambitious for the future as the company develops through a period of rapid growth, you want to be part of that success utilising your skills and experience to drive sustainable financial growth through boosting sales and forging strong relationships with clients.You are a clear communicator and have great inter-personal skills. No two days will be the same, so you will need to be adaptable and positive in your approach to tasks.HDM Solar is a rapidly growing wholesale company in the renewable energy sector and we require a business development manager to continue to support the growth of our sales. Reporting into the sales and marketing director, this role will suit an experienced, ambitious and energetic BDM looking for a dynamic company on an upwards trajectory. Key Responsibilities Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company's products/services addressing or predicting clients' objectives Prepare sales orders ensuring adherence to law-established rules and guidelines Provide trustworthy feedback and aftersales support Build long-term relationships with new and existing customers Requirements & Skills Proven working experience as a business development manager, sales executive or a relevant role Experience in customer support is a plus Proficiency in MS Office and CRM software (eg Zoho) Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills BSc/BA in business administration, sales or relevant field (not essential) What's on Offer Competitive salary, depending on experience Company pension scheme Electric company car 23 days holiday + bank holidays and extra leave for Christmas Company laptop Company mobile phone Free on-site parking Job Type Full-time

Senior eDiscovery Project Manager, Client ServicesApplyremote type: Remote: Work from Home Full-Timelocations: GBR - UK Remote Officetime type: Full timeposted on: Posted Yesterdayjob requisition id: RAt Epiq , your work contributes to complex, global legal outcomes. You'll join a values driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. Job Description: The Senior Project Manager of Client Services will serve as a leader in successfully managing assigned client relationships through effective project management coordination and execution. Successful candidates must have a professional background in the electronic discovery industry and the aspiration to successfully manage multiple projects and client relationships in a fast-paced environment. Essential Job Responsibilities Serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship; Drives overall client satisfaction through effective coordination and communication of client deliverables; Works with clients to establish best practices which meet their needs and addresses any prioritization issues that may arise; Effectively executes project forecasts and work schedules implemented by the Sr. Project Manager or Client Services Director; Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both the client and internal partners; Consistently delivers proactive communication with clients and when client issues arises addresses those issues or expeditiously escalates to the Client Services Director; Ensures that an up to date record is maintained with regard to the status of all projects being worked on; Demonstrates leadership to both the client and internal partners, delivering project objectives professionally and with high quality; Provides substantive oversight to client-specific projects on a day-to-day basis; Serves as team leader by assessing and developing employees through continuous training and mentoring; Instills confidence with the client and serves as a primary public face of Epiq's high-quality service delivery offering; Identifies areas for improvement in process on internal workflow and projects in a solution-oriented fashion. Leadership Competencies Integrity Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what she/he commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.Client Focus - Takes action with the clients, both internal and external and sees their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback.Results Driven - Sets stretch goals for personal and team accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; identifies what needs to be done and takes action before being asked; does more than what is normally required in a situation; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.Entrepreneurial Orientation - Proposes innovative business opportunities/ideas to customers and business partners; encourages and supports entrepreneurial behavior in others; demonstrates willingness to take calculated risks to achieve business goals.Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to make tough decisions.Communicating with Impact - Expresses thoughts, ideas and information in a clear and compelling manner; organizes thoughts logically and highlights the critical points; adjusts messaging appropriately to suit the audience; ensures understanding through active listening and seeking input from the audience; addresses and interprets questions and points from others with appropriate responses.Planning and Organizing - Develops plans and goals that align with and support business strategies; translates objectives into action plans; identifies tasks critical to business success and allocates resources accordingly; effectively manages time to achieve success; handles multiple demands and competing priorities successfully; delegates appropriately.Problem Solving - Identifies problems by detecting patterns or connections; researches and analyzes problems; determines alternative solutions and creates action steps to solve the problem; thinks and acts quickly and effectively in a variety of situations; solves the problem while maintaining a balance between the time invested, the amount of information needed and the magnitude of the problem; evaluates both the short- and long- term consequences of decisions.Influencing Others - Uses appropriate interpersonal styles to persuade others to accept a position or initiative that results in action positively impact business results; assesses the current situation and adapts interpersonal style to suit the target audience; makes recommendations based on the desire to achieve a specific impact or effect or a course of action adopted by others; seeks mutually beneficial solutions; obtains cooperation from others, including those who are not direct reports.Delegating - Clearly delegates both ordinary and critical tasks and decisions; shares responsibilities and decisions effectively; demonstrates trust in others to perform work assignments; allows others to complete tasks and decisions; establishes follow-up mechanisms to ensure delegated tasks are completely timely and effectively. Required Qualifications & Characteristics A solid understanding of eDiscovery and the litigation support industry, which is typically a result of at least 4 years of experience in project management positions with law firms, corporate legal departments or eDiscovery service providers. Must be proficient in Relativity and possess a Relativity Certified Administrator (RCA) certification. Additional Relativity Certifications are an added bonus. A legal and technical background is expected. The ideal candidate will have both legal qualifications and technical training. Demonstrated success in the management of multiple simultaneous projects. Oral and written communication skills, which provide a strong and confident leadership presence. Excellent client relationship skills, including the ability to proactively manage client expectations, recognize client needs and adapt company capabilities to consistently meet client requirements. A solid understanding of database design and management, data processing activities and legal document review requirements. Demonstrated ability in each of the following areas: ensure effective control of all aspects of a project from initial planning through final production; development of project plans; balance overall client requirements; development of relationships; and review financial and billing information in a timely manner to ensure deadlines are consistently met.We are seeking a superior candidate for this unique role. As a result, we require the following background in candidates selected for this opportunity: A bachelor's degree. A graduate degree such as a Juris Doctorate (JD) degree or Masters of Business Administration (MBA) a plus; A minimum of 4 years consulting, litigation support, paralegal or attorney experience in a law firm, corporate legal department or eDiscovery service provider.About Epiq:Epiq solves problems faced by the legal profession in managing high volume, complex electronic data. We serve corporations and law firms around the world in practice areas spanning bankruptcy, litigation, class action, mass tort, antitrust, investigations and regulatory compliance.Epiq combines proprietary software, deep subject matter expertise and a global infrastructure to assist clients with the technology requirements for their most important and complex matters. Our clients include top worldwide law firms, corporate legal departments, government agencies and trustees. specific salary will be determined based on several factors: Location-based market rate for the role Your abilities in relation to the job specification Performance during screening and interview Pay parity with the wider team in the considered locationFurther details about the package will be provided during the initial screening call with the Talent Acquisition Team.Click here to learn about Epiq's Benefits. Epiq Leadership Compass Fosters Relationships & Collaboration Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success. Build trust-based partnerships Nurture long-term relationships Remove collaboration barriers Celebrate cross-team success Engages & Influences Inspires action and alignment through clear communication, purposeful influence, and a compelling vision. Use storytelling to build buy-in Align communication with organizational goals Guild alignment through strong engagement Maximizes Performance Sets and reinforces performance standards that drive results, ensure accountability . click apply for full job details

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role M&G Life serves over 5 million customers and manages an impressive £300 billion across a diverse range of products and wrappers. With an ambitious growth agenda for 2025 and beyond, we're transforming how we engage, advise, and deliver value. At the heart of this transformation is our Individual and Lifetime Pensions Portfolio - driving growth in our flagship product PruFund through expansion onto new platforms and product enhancements, retention of existing customers and enhancing the customer/advisor experience. We have an exciting opportunity for a Corporate Business Analyst to join our Business Analysis team within the M&G Life Transformation function. In this pivotal role, you'll Lead end-to-end Analysis & Design activities across a portfolio of projects and programmes, manage and mentor a team of Business Analysts, fostering collaboration and professional growth and work closely with talented professionals across disciplines, engaging with stakeholders at every level to define innovative solutions that deliver outstanding outcomes for our customers, advisers and our business. Key Responsibilities for this Role Leading business analysis across complex, large-scale programmes and portfolios, shaping solutions that align with strategic objectives, target operating models and business priorities Bringing clarity to complex business problems, opportunities and desired outcomes, ensuring solutions are focused on delivering measurable value Working proactively with senior stakeholders to identify, analyse and prioritise requirements based on business objectives and organisational goals Challenging thinking, exploring alternative options and driving evidence-based decisions to deliver the best possible business outcomes Providing strategic leadership and direction for the Business Analysis team, setting standards, guiding delivery approaches and assuring the quality of analysis outputs Acting as a trusted partner to senior leaders, project teams and strategic suppliers to ensure analysis and design activities are aligned, effective and deliver lasting change Building and developing Business Analysis capability, championing best practice, mentoring others and continually improving tools, methods and ways of working Creating innovative approaches, frameworks and solutions that help solve complex business challenges and enable successful delivery across the change portfolio Maintaining oversight of Business Analysis resources and capability, supporting workforce planning, recruitment, development and performance management of the team Driving continuous improvement through the adoption of industry best practice, innovation and professional development, ensuring the function remains fit for the future We'd love to hear from you if you're someone who's genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what's really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you. Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole. Location: Various - Reading, London, Kildean Job Level: Manager / Expert Reports to: Vincent Howard-White What we offer: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G. At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms and end-to-end services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next-era digital standard, and leads the multi-year programmes that move the dial on customer, adviser and commercial KPIs. Role Summary The Head of Digital Growth owns the multi-year digital modernisation of the Digital operating model, platforms and services that underpin M&G's adviser and customer services across the open and closed book. The role co-defines the growth thesis and digital standards, the leading indicators, and orchestrates squads across Product, Experience, Design, Technology, Marketing, Distribution and Operations to deliver outcomes - not outputs. It is a senior, externally-credible leader who balances commercial rigour (business case, payback, unit economics) with Consumer Duty, accessibility and operational efficiency, and who can shape both the long-arc strategy and the next sprint's experiments. Key Responsibilities Lead the multi year Digital modernisation programmes that move today's experiences, platforms and services to that future state, from discovery through to benefit realisation. Own the commercial case for modernisation - sizing, sequencing, investment trade offs, payback and benefit realisation across the programme portfolio and steward governance approval. Define and embed a test-and-learn operating model (discovery alpha beta live), running enduring cross-functional squads that ship continuously and learn from data. Co-shape the next era digital operating model for AX, CX & Digital - service architecture, sourcing model, ways of working, tooling and data - jointly with the Lead Product Owners, Experience Design and Technology leads. Partner with the Product Owners so that new propositions adopt the modernised operating model, and the existing Digital estate is fit for purpose - preserving each LPO's ownership of their roadmaps, backlogs and outcomes. Represent the pillar in senior IL&P governance, planning and ExCo facing forums; act as a credible voice for the future state operating model and the case for change. Lead, coach and develop multi-disciplinary teams; build capability in experimentation, conversion optimisation and digital analytics. Core Competencies & Attributes Commercially astute Digital leader - connects experience decisions to flows, retention and lifetime value, with strong unit-economics and business-case discipline. Influential collaborator and communicator - aligns disparate stakeholders across Propositions, Distribution, Marketing, Technology, Change and Operations behind a single, shared vision. Data-driven and experimentation-led; fluent in funnels, cohorts, attribution, A/B testing and behavioural analytics; sets metrics and closes the loop. Strategic and systems-thinker who can hold the long-arc view while making sharp, near-term prioritisation calls. Regulatory fluency, especially Consumer Duty and GDPR; translates obligations into practical product and growth choices without compromising experience. People leader - builds high-performing, empowered, cross-functional teams; coaches; sets standards and a culture of excellence and accountability. Comfortable with ambiguity and pace; brings a first-principles, outcome-orientated mindset to complex, regulated environments. Experience & Qualifications Essential Extensive senior leadership experience in Digital growth, proposition or product roles within financial services or another regulated, customer- and intermediary-led market. Proven track record of delivering measurable commercial growth (acquisition, conversion, retention, LTV) through digital channels at scale. Deep experience leading omni-channel adviser and/or customer journeys in a B2B2C model. Demonstrable success operating within a regulated environment with Consumer Duty (or equivalent) embedded across decision-making. Strong commercial and analytical skills - fluent with business case shaping, KPI definition, digital analytics and experimentation frameworks. Agile delivery expertise; experience running enduring cross-functional squads end-to-end (discovery to live). Excellent stakeholder management and senior communication skills - credible at ExCo / SLT level and engaging across Distribution, Technology, Marketing and Operations. Proven people leadership - building, coaching and scaling multi-disciplinary teams. Desirable In-depth knowledge of the UK life & pensions market (open and closed book), adviser ecosystems, platforms and third-party servicing models. Exposure to large-scale digital transformation, target operating model design or modernization of platforms. Familiarity with modern growth, martech and personalisation tooling, and with AI-enabled experience and advice models. Department and team Adviser Experience, Customer Experience & Digital - Digital Growth Job level: Manager/ Expert Role reports to: Director, AX, CX & Digital Proposition Direct Reports A team of up to 6 but predominantly coordination of large-scale transformation projects. Location Ideally based in one of our UK offices (Stirling, Edinburgh, London, Reading - Hybrid). We may consider home working UK for the right candidate. What we offer: A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. Equality, diversity and inclusion We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: M&G is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2024, we had £345.9 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Rayleigh £30,000 to £35,000 Monday to Friday 9am to 5pm My client, a growing independent financial planning firm based in Rayleigh, is looking to recruit a Paraplanner Administrator to join their friendly and supportive paraplanning team. To Be Considered - You must have previous experience in mortgage case management, financial planning/wealth management administration, and enjoy working in a structured, regulated environment where accuracy and attention to detail are essential. You'll be working closely with both advisers and paraplanners, providing vital administrative support to ensure the smooth running of the business and an exceptional client experience. For candidates looking to develop their career further, my client offers a clear pathway into paraplanning, with fully funded professional exams, study support and mentoring from an experienced team. The Role As a Paraplanner Administrator, you'll play an integral part in supporting advisers and paraplanners, ensuring client cases are progressed efficiently and accurately from start to finish. This is a role where attention to detail is absolutely essential. My client is looking for someone who takes pride in producing accurate work, enjoys being organised and understands the importance of compliance within a regulated environment. Key Responsibilities Supporting advisers and paraplanners with the delivery of financial planning services Issuing, chasing and summarising Letters of Authority (LOAs) Liaising with providers regarding LOAs and new business submissions Processing new business accurately and efficiently across several platforms, including placing trades, running reports and producing illustrations Maintaining accurate client records and updating back-office systemsMonitoring cases to ensure timely progression and clear communication with providers and clients Providing administrative support across the wider team Contributing ideas to improve processes and workflows Essential Requirements Previous experience (ideally 2+ years) as a Financial Services Administrator within mortgage case management, financial planning, wealth management or independent financial advice Exceptional attention to detail and a high level of accuracy Strong organisational and time management skills A proactive, dependable approach with the ability to take ownership of your workload Excellent verbal and written communication skills An ambition to progress into paraplanning in the future An interest in developing a long term career within financial services Desirable Experience using systems such as 2plan Back Office, Fintegrate, Mabel, Selectapension, Voyant or The Exchange Familiarity with providers including Aviva, 7IM, Quilter, Royal London or Prudential What's on Offer Salary of £30,000 to £35,000, depending on experience Fully funded professional paraplanning exams, including study support and exam fees Parking season ticket fully funded A supportive and collaborative working environment Genuine career progression opportunities within financial planning The opportunity to work alongside experienced advisers and paraplanners while developing your own knowledge and skills If you're an experienced Financial Services Administrator looking for your next opportunity with a company that genuinely invests in its people, please forward your CV to .

Company Description We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description We are currently recruiting for a Workflow Client Specialist for the day shift (08:00-16:00) Monday to Friday, please only apply if you can work this shift. This is a full time position 5 days per week, not freelance. Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require. The role The purpose of this role is to take responsibility for the co-ordination & supervision of workflow for GBS DP teams in London, Delhi, Hyderabad and Newcastle for the provision of a 24-7 Global service. Responsibilities include leading and delivering on ensuring workflow is efficient and accurate, championing quality and consistency. Provide first level support where hours permit. Accurate input and administration of the workflow tool, ServiceNow. Ensuring all relevant information is accurately logged and maintained. Estimations, deadline management and document security. Provide the first level support for all client and team queries during this time in relation to all work and workflow related issues, escalating to the GBS Management team as required. Key responsibilities Workflow & Administration Role to be performed in conjunction with Workflow Specialists in all GBS locations. Operational co-ordination and supervision of Workflow and utilising Workflow Application (ServiceNow). Working seamlessly with the Firm's document management system, iManage, for document retrieval and return to system. Leading with the management of estimating, deadlines, capacity planning and allocating to Document Production Specialists. Ensure "best practice" guidelines are followed at all times. Liaise with all relevant departments: London Newcastle Delhi Hyderabad Paris Virtual Assistant Teams (inc. EA's TA's both in London and India) Agree deadlines and lead on communications direct with clients, together with updating workflow application with all relevant information to each request. Manage and lead on communications via Outlook email inboxes and folder structures. Actively support DPS team by contributing to the completion of tasks/jobs where required. Applying software knowledge to all tasks and troubleshooting across GBS. Ensure any relevant GBS trackers, feedback logs and shift handovers are detailed and accurate including all WIP information. Client Services Deliver exceptional customer service Leading as first point of contact on client communications (queries, logging jobs and projects/work, monitoring progress of projects/work). Understanding of work and projects to ensure accurate prioritisation and judgement, where applicable. Ensuring all communications are efficient, timely and accurate across GBS. Actively collaborate and maintain working relationships with other service centres (e.g., Design, VAs and Print Services) Capture of critical management information relating to all work which passes through GBS, using ServiceNow. Co-ordination of GLB Exceptional Access/SPM requests. Leading with on effective and regular co-ordination, to ensure workflow and prioritisation is accurate, including QC'ing across all GBS Hubs. Efficiently capture information within ServiceNow, GBS Tracker and any other ad hoc spreadsheets/databases. Teamwork Establish and maintain effective communication with all colleagues across GBS. Undertake ad hoc duties as requested by the GBS Managers. Applying relevant software knowledge to all tasks. Qualifications Your experience High level customer focus. Ability to prioritise under pressure and manage deadlines. Ability to work as part of a team but also in a silo capacity. Excellent communication and interpersonal skills. Proven experience in a Workflow role, preferably a DP environment. Possess a critical eye in terms of accuracy. Up-to-date experience of Microsoft Suite, eg: Word, PowerPoint, and Excel to MS Office 365 Associate level. A degree of flexibility is required. Excellent written English and proofing skills. Firm's competencies are as follows Analytical Thought and Problem Solving The ability to gather and analyse information, utilising the results of that analysis to make effective decisions and find innovative solutions. Communicating and Influencing The ability to communicate clearly, persuasively and with sensitivity, both orally and in writing. Commitment and Self-motivation Commitment to both Clifford Chance and its clients, demonstrated in the drive to improve both quality of delivery and personal performance. Leading and Developing Others The ability to lead and manage others, both by contributing to the vision of the organisation and by enabling others to develop themselves. Organising and Managing Resources The ability to plan and organise self and others effectively in order to meet business priorities. Working Relationships The ability to form working relationships with others, both internally and externally of Clifford Chance, and to use those relationships to benefit both individuals and the Business. Organisational/Strategic Thinking The ability to see the role in the broader context of the Business as a whole and its clients, and to use that knowledge to drive action. Additional Information Client Focus At Clifford Chance, we believe in bringing the client - both internal and external - to the centre of everything we do. To do this we need to understand, anticipate and fulfil the unique needs and expectations of each client. We call this "Client Focus" and to help deliver this core part of our business strategy, we want to recruit people who not only excel in their field but who are also client focused. We are looking for people who: can demonstrate a keen interest and enthusiasm to understand clients priorities; are self-starters but also team players ready to help others and contribute to the success of GBS; listen, question and deliver; and be reliable and responsive and can put the needs of the client first. In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients. Hybrid Working Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the office only as business needs require. What we offer including our broad range of benefits and working environment When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle, and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. Equal opportunities At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here. Videos To Watch

Company Description Who we are We are one of the largest international law firms in the world. With over 30 offices across the globe, we strive to exceed the expectations of our clients, providing them with the highest-quality advice and legal insight, which combines the firm's global standards with in-depth local expertise. Our firm, work and people span jurisdictions, cultures, and languages. We offer our clients a truly international perspective. We believe every career should be rewarding and stimulating - full of opportunities to learn, thrive, and grow. That's why we're so proud of our inclusive, friendly, and team-based approach to work. Our one firm global strategy is focused on targeted growth led by the needs of our core clients, those who we can best support with the breadth and depth of Clifford Chance expertise, across the sectors and geographies, which matter most to them. You'll find our clients in commercial and industrial sectors, the financial investor community, governments, regulators, trade bodies, and not-for-profit organisations. But no matter who they are or why they've reached out to us, we provide a world-class service every step of the way. And that's possible thanks to the entrepreneurial spirit and conscientious approach to work that you'll find across all of our teams. Whichever area of the business you join, you'll become an integral part an innovative, diverse and ambitious team of people. Clifford Chance is a place where the brightest minds and the best of colleagues meet. Job Description We are currently recruiting for a Workflow Client Specialist for the evening shift 16.00-00.00 Monday to Friday, This is a full time position 5 days per week, not freelance. Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require. The role The purpose of this role is to take responsibility for the co-ordination & supervision of workflow for Global Business Support 'GBS' Document Production 'DP' teams in London, Delhi, Hyderabad and Newcastle for the provision of a 24x7 Global service. Responsibilities include leading and delivering on ensuring workflow is efficient and accurate, championing quality and consistency. Provide first level support where hours permit. Accurate input and administration of the workflow tool, ServiceNow. Ensuring all relevant information is accurately logged and maintained. Estimations, deadline management and document security. Provide the first level support for all client and team queries during this time in relation to all work and workflow related issues, escalating to the GBS Management team as required. Workflow & Administration Role to be performed in conjunction with Workflow Client Specialists in all GBS locations. Operational co-ordination and supervision of Workflow and utilising Workflow Application (ServiceNow). Working seamlessly with the Firm's document management system, iManage, for document retrieval and return to system. Leading with the management of estimating, deadlines, capacity planning and allocating to Document Production Specialists. Ensure "best practice" guidelines are followed at all times. Liaise with all relevant offices/ colleagues: London Newcastle Delhi Hyderabad Paris Virtual Assistant Teams (inc. EA's TA's both in London and India) Agree deadlines and lead on communications direct with clients, together with updating workflow application with all relevant information to each request. Manage and lead on communications via Outlook email inboxes and folder structures. Actively support DPS team by contributing to the completion of tasks/jobs where required. Applying software knowledge to all tasks and troubleshooting across GBS. Ensure any relevant GBS work trackers, feedback logs, and shift handovers are detailed and accurate including all WIP information. Client Services Deliver exceptional customer service. Leading as first point of contact on client communications (queries, logging jobs and projects/work, monitoring progress of projects/work). Understanding of work and projects to ensure accurate prioritisation and judgement, where applicable. Ensuring all communications are efficient, timely and accurate across GBS. Actively collaborate and maintain working relationships with other service centres (e.g., Design, VAs and Print Services). Capture of critical management information relating to all work which passes through GBS, using the Workflow Application. Co-ordination of GLB Exceptional Access/SPM requests. Leading with on effective and regular co-ordination, to ensure workflow and prioritisation is accurate, including quality control across all GBS Hubs. Efficiently capture information within ServiceNow, GBS trackers and any other ad hoc spreadsheets/databases. Teamwork Establish and maintain effective communication with all colleagues across GBS. Undertake ad hoc duties as requested by the GBS Managers. Applying relevant software knowledge to all tasks. Your experience High level customer focus. Ability to prioritise under pressure and manage deadlines. Ability to work as part of a team but also in a silo capacity. Excellent communication and interpersonal skills. Proven experience in a Workflow role, preferably a DP environment. Possess a critical eye in terms of accuracy. Up-to-date experience of Microsoft Suite, eg: Word, PowerPoint, and Excel to MS Office 365 Associate level. A degree of flexibility is required. Excellent written English and proofing skills. Additional Information Hybrid working Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the office only as business needs require. How we will support you From your first day with us, you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training, informal coaching and mentoring through to skills-based and technical training and on the job learning. What we offer including our broad range of benefits and working environment When you join Clifford Chance, you will have access to a broad range of benefits to support you across many aspects of your personal and professional life including financial, wellbeing, lifestyle and family friendly benefits. For more information on what we offer specifically in the UK, please visit our What We Offer page on our career site. Equal opportunities At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society. We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment. We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement. Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. Find out more about our inclusive culture here. Videos To Watch

Treasury & Reporting AnalystApplylocations: Bristol CECtime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR\_ At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.Treasury & Reporting within Ayvens UK is responsible for managing funding and interest rate risks, banking and cashflows. Whilst also providing MI across the business and into Ayvens group . We're currently seeking a Treasury & Reporting Analyst to support the team, based within our Bristol based finance team reporting to the Treasury & Reporting Manager Key Purpose Monitor Cash Position and use this to help manage monthly funding streams Oversee production of MI for internal and external stakeholders and assist in monthly processes for the various funding sources Use funding and markets insight to help set and maintain interest rates at the appropriate levels Key Accountabilities Cashflow Upkeep of the daily cashflow spreadsheet Monitor cashflow levels and correct as appropriate Funding Assist in the management and administration of all funding schemes Enter new loans on to the relevant reporting tools and ensure cashflows are posted correctly in Finance systems Produce monthly and quarterly reports on the Funding schemes Interest Rates Ensure Interest rates are set and maintained at appropriate levels Assist with the management of the Interest Ratecharts and COBF tables Projects Provide expert support to various Finance functions through development and upkeep of existing reports and spreadsheets using SAS, VBA and SQL Ad hoc modelling and analysis of large data sets to inform ALD strategy Development of reports and processes to improve and ensure data integrity within the various Finance Assist with the development and upkeep of the Finance sharepoint site Reporting Assist in the creation and improvement of the monthly Fleet and Orderbank Reporting to UK and International stakeholders Assist in the production of the Treasury Committee Pack Banking Administration of current bank accounts and finance payment and DD solutions Assist in the development of banking systems/processes Skills, Experience & Background Proficient in Microsoft Office i.e. Excel to advanced level with experience of working with large datasets Experience in SAS / Visual Basic / VBA / SQL preferred Self starter with the ability to take the initiative and work pro-actively ideally with experience of process improvement Experience of Financial Reporting and and/or experience working in a finance department preferred Strong numeric and analytical skills with the ability to interpret complex financial data and trends. Proactive attitude with proven ability in taking ownership for resolving problems and queries Excellent communication and interpersonal skills, with the ability to effectively communicate financial concepts to non-finance stakeholders. Proven ability to work collaboratively in a fast-paced environment and effectively manage multiple priorities. Planning, prioritising and meeting deadlines in a fast paced and complex environment What we offer Rewards & Financial Benefits Competitive remuneration package inc. contributory pension scheme, Annual salary review and bonus scheme, Give As You Earn (GAYE) scheme, Employee referral scheme (£1,000) Retail discounts programme, GymFlex membership options, Cycle to Work scheme Health & Wellbeing Life Assurance, Health assessment options, Travel insurance, Dental insurance, Critical illness cover, Personal accident insurance. Time Off & Work-Life Balance 25 days' annual leave + an additional Celebration Day, 37.5 hour week, Monday to Friday, no weekends, Holiday buy & sell scheme, Volunteer days , Time allocated for personal development, Study support (where applicable). Workplace & On Site Facilities Free parking, EV charging points, Bike storage & shower facilities, Complimentary breakfast, Staff and social events Studies have shown that women and people of colour are less likely to apply for an opportunity unless they exactly meet the criteria specified. At Ayvens we are committed to building a diverse, inclusive, enjoyable and authentic workplace so if you are excited by this, or any role at Ayvens but your experience doesn't exactly align, we would encourage you to apply regardless! What's the worst that can happen?! Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

About The Role FDM is a global business and technology consultancy seeking a Site Reliability Engineer to work for our client within the Finance sector. This is initially a 6 month contract with very good prospects to extend and will be a hybrid role that will be based in London. Our client is seeking an experienced Site Reliability Engineer (SRE) with a strong focus on Observability and Monitoring Platforms. The successful candidate will play a key role in enhancing the organisation's monitoring, alerting, and operational visibility capabilities across critical engineering systems.This role requires hands-on expertise in the deployment, administration, and optimisation of OpenSearch, alongside experience with Grafana, Geneos, and automation/scripting technologies. Particular emphasis will be placed on the candidate's ability to design, deploy, and support enterprise-grade OpenSearch environments. Responsibilities Lead the design, deployment, configuration, and ongoing management of OpenSearch clusters and associated observability tooling. Develop and maintain scalable monitoring, logging, and alerting solutions for business-critical applications and infrastructure. Build and enhance observability dashboards using Grafana. Support and optimise existing Geneos monitoring implementations. Create and maintain automation scripts to streamline operational processes and improve reliability. Collaborate with engineering, infrastructure, and support teams to improve system resilience and operational performance. Define and implement SRE best practices, including monitoring standards, alert management, incident response, and operational readiness. Perform troubleshooting and root cause analysis of platform and application issues. Support capacity planning, performance tuning, and platform optimisation initiatives. Contribute to documentation, operational procedures, and knowledge sharing within the engineering team. About You OpenSearch (Critical Requirement) Extensive hands-on experience deploying and managing OpenSearch in production environments. Deep understanding of OpenSearch architecture, cluster design, indexing strategies, shard management, and performance tuning. Experience implementing log aggregation, search, analytics, and observability use cases using OpenSearch. Knowledge of OpenSearch security, access controls, backups, upgrades, and operational best practices. Monitoring & Observability Strong experience with Grafana, including dashboard development, alerting, and data source integration. Experience with enterprise monitoring platforms, specifically Geneos. Understanding of modern observability principles, including metrics, logs, traces, alerting, and service health monitoring. Scripting & Automation Strong scripting skills in one or more of: Python Shell/Bash PowerShell Experience automating operational tasks and monitoring workflows. SRE / Platform Engineering Proven experience in an SRE, Platform Engineering, DevOps, or Infrastructure Engineering role. Strong troubleshooting and problem-solving capabilities. Experience supporting highly available and business-critical systems. Understanding of incident management, resilience engineering, and operational excellence practices. Desirable Skills Experience with cloud platforms (Azure, AWS, or GCP). Knowledge of containerisation technologies (Docker, Kubernetes). Experience with CI/CD pipelines and Infrastructure as Code. Experience working within financial services or regulated environments. Familiarity with Elasticsearch ecosystems and migration strategies to OpenSearch. Candidate Profile The ideal candidate will be a hands-on engineer who combines deep technical expertise with a pragmatic operational mindset. They will be comfortable working independently, driving observability improvements, and collaborating across engineering teams to deliver reliable and scalable monitoring solutions. Key attributes Strong ownership mentality. Excellent analytical and troubleshooting skills. Effective stakeholder communication. Ability to operate in fast-paced production environments. Focus on reliability, automation, and continuous improvements About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion the company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension

Summary As a Senior Cloud Architect on our Cloud Engineering team, you will lead the design and implementation of complex cloud solutions for our clients across multiple cloud platforms. You will serve as a technical leader and subject matter expert, providing strategic guidance on cloud architecture, security, cost optimization, and the secure adoption of enterprise AI capabilities. You will mentor junior team members while driving innovation and best practices across the organization. The Senior Cloud Architect designs complex, enterprise-grade cloud solutions that address sophisticated business requirements across multi-cloud and hybrid environments. Through expert-level understanding of cloud architecture and emerging technologies, you will lead architectural reviews, optimize cloud costs, and ensure solutions meet the highest standards of security, scalability, and reliability. This role requires deep expertise in multiple major cloud platforms and the ability to align technical solutions with business strategy, including the secure and well-governed integration of enterprise AI services into client environments. Responsibilities (including, but not limited to the following) Lead the design and implementation of complex cloud solutions for clients with sophisticated requirements Provide expert-level strategy and technical guidance on cloud architecture across multiple platforms Design and architect complex cloud solutions that span multi-cloud and hybrid environments Lead architectural reviews and provide authoritative guidance on design decisions Implement and optimize complex cloud security controls and compliance frameworks Conduct cloud cost optimization assessments and provide strategic recommendations to maximize ROI Mentor and provide technical leadership to junior cloud engineers and architects Lead client engagements as the primary technical authority on cloud solutions Drive the adoption of cloud best practices and emerging technologies across the organization Guide clients on the secure adoption and integration of enterprise AI platforms (such as Microsoft 365 Copilot, Copilot Studio, Claude Enterprise, or ChatGPT Enterprise), including governance and data handling considerations Advise on data readiness for AI, including sensitivity labeling, permissions hygiene, and oversharing remediation in Microsoft 365 and related platforms Architect multi-region solutions with sophisticated disaster recovery and business continuity planning Develop and maintain cloud architecture standards, patterns, and governance frameworks Translate complex business objectives into comprehensive technical architectures Evaluate and recommend new cloud services and technologies to solve advanced business challenges Lead proof-of-concept initiatives for emerging cloud technologies Provide thought leadership on cloud strategy and roadmap development Skills Must be able to articulate complex technical architectures to executive leadership and diverse stakeholders Ability to deliver innovative, enterprise-grade technology solutions for clients Ability to lead projects under pressure and with competing priorities Highly analytical thinker with advanced troubleshooting and problem-solving skills Must have availability to occasionally work nights and some weekends Expert knowledge of multiple major public cloud platforms (Azure, AWS, and/or Google Cloud) including advanced networking, compute, security, IAM, and cost optimization Expert technical skills with Windows Server Technologies, including Active Directory and hybrid identity solutions Proficiency with git and version control in conjunction with Azure DevOps repositories Deep familiarity with containerization, Kubernetes, and cloud-native application architectures Expert understanding of Windows and Linux environments at the enterprise scale Expert understanding of deploying to Azure using Terraform and other Infrastructure as Code tools Advanced understanding of deploying to Azure using CI/CD processes with complex pipelines Advanced experience with administering Microsoft Fabric Ability to align cloud solutions to complex business needs and strategic objectives Solid proficiency in PowerShell and/or Python with working familiarity in Bash and other scripting languages Ability to read, understand, and optimize complex code and infrastructure configurations Deep understanding of cloud economics and ability to optimize costs at enterprise scale Expert knowledge of security frameworks, compliance requirements, and risk management Fundamental understanding of how generative AI and large language models work, including their limitations (hallucination, prompt injection, non-determinism) and practical mitigations for production use Working knowledge of enterprise AI platforms such as Microsoft 365 Copilot, Copilot Studio, Claude Enterprise, and ChatGPT Enterprise, including their security, governance, and data handling considerations Understanding of AI skills and agentic behavior, including tool use, orchestration patterns, and failure modes Working knowledge of Microsoft Purview, particularly Data Loss Prevention (DLP), Information Protection, and Insider Risk Management, and how these underpin safe enterprise AI adoption Familiarity with Azure AI Foundry, Amazon Bedrock, or Amazon SageMaker; Google Vertex AI experience a bonus Understanding of data readiness principles for AI, including permissions hygiene, oversharing remediation, and sensitivity labeling Awareness of AI regulatory considerations in the US or UK, particularly data residency and auditability (helpful, not required) Qualifications 5+ years of experience in cloud engineering and architecture Proven track record designing and implementing complex, enterprise-scale cloud solutions Senior-level certifications in multiple cloud platforms (e.g., AWS Solutions Architect Professional, GCP Professional Cloud Architect, AZ-305) Demonstrated experience leading cloud architecture for organisations or major clients Expert understanding of multi-cloud and hybrid cloud architectures Proven experience with cloud migration strategies and execution at scale Knowledge of industry standard security frameworks and compliance requirements (e.g., SOC 2, ISO 27001, NIST, HIPAA, PCI-DSS) Expert problem-solving, troubleshooting, and analytical skills Demonstrated leadership abilities including mentoring junior team members Advanced automation capabilities with Infrastructure as Code and CI/CD pipelines Expert understanding of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and serverless architectures Understanding of enterprise AI deployments (e.g., Microsoft 365 Copilot rollouts, Copilot Studio agents, Azure AI Foundry, Amazon Bedrock, Amazon Q Business, Google Vertex AI, or Gemini for Google Workspace) Strong project management and stakeholder communication skills Experience architecting solutions in highly regulated industries (financial services, healthcare) strongly preferred Experience in the financial sector a plus Experience working at an MSP a plus The Benefits of Working for the company: Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply) Gym discount Life insurance Comprehensive travel insurance for you and your family in line with scheme rules Confidential well-being and counselling support Competitive Compensation Robust benefits package: medical, dental, vision, disability, life insurance Contributory pension scheme Company events Private Medical and Dental Insurance

Product Support Manager Location: London or Edinburgh Salary: £31,000 - £34,000 (+ £3,300 London Weighting) We are recruiting a Product Support Manager to join a globally recognised education and cultural organisation with a significant international presence. The role sits within a specialist digital learning and assessment product area, supporting global English and Exams products used by learners, test takers, partners and internal teams across multiple international markets. This is an excellent opportunity to support the development, testing and delivery of high-quality global digital products across international English and Exams markets. Key Responsibilities Product, programme and service development Lead on the development of specific areas of the digital learning and assessment portfolio Ensure digital products are fit for purpose and support both income generation and impact objectives Work closely with the Product Owner to contribute to future digital learning and assessment concepts, products and content Contribute to the development of a learner and test-taker offer that aligns with the wider Global English and Exams strategy Ensure products and services meet market needs Manage end-user testing of digital assessment and learning products Collate feedback from users and stakeholders to inform product decisions Manage day-to-day liaison with developers and designers Ensure product requirements are understood, delivered on time, within budget and in line with quality standards Potentially own the product roadmap for existing products Manage the backlog for new product development where required Sector and subject expertise Build and develop knowledge of the latest developments in digital assessment and learning technologies Use research, academic papers and industry knowledge to inform product decisions Share knowledge and insight through conferences, publications and internal channels Keep up to date with emerging trends across digital learning, digital assessment and educational technology Consultancy and support Work across the global product development team to support a collaborative approach across the digital portfolio Provide advice and support to global teams on the use of digital learning and assessment platforms Support teams in using digital platforms to facilitate partnerships and content delivery Oversee monitoring and evaluation across the project portfolio Help ensure digital products are effectively embedded and used across global teams Commercial and resource management Use agreed corporate systems and processes to plan and manage budgets for small to medium-sized projects Conduct monthly and year-end reporting on expenditure, profitability and risk Maintain and develop procedures and systems that support corporate compliance in financial planning and management Support effective financial management across product and project activity Negotiate and manage contracts for the Product team with external contractors and consultants Manage and develop relationships with allocated partners, content providers, developers, mobile manufacturers, mobile network operators, consultants and other stakeholders Ensure external relationships support successful project delivery Leadership and management Plan and prioritise own work activities and those of wider project teams Coordinate input from internal teams, external freelancers, developers and other contributors Ensure effective delivery of diverse responsibilities and deliverables Follow corporate best practice for data protection and child protection Ensure activity remains compliant with relevant policy and legal requirements Share intelligence and ideas to support senior managers in identifying opportunities for digital learning Help identify ways digital learning can support cultural relations and commercial strategies Certification and professional qualifications Agile project management qualification preferred Minimum requirements Experience administering large-scale technical platform project operations Experience creating and maintaining process documentation Experience rolling out changes to business processes across multiple locations and/or time zones Experience supporting participants with a variety of roles across complex operating environments Ability to design and deliver consistently high-quality training collateral to short deadlines Experience creating e-learning modules, guides, videos, FAQ documents or similar user support materials Ability to handle large data sets from different data systems Ability to analyse data and feedback, identify opportunities and respond to changes Advanced Excel skills Experience using Power BI and/or other data processing software Experience working with digital learning or assessment platforms to meet user and customer needs Ability to troubleshoot, report and provide solutions or workarounds to technical problems Experience supporting large-scale learning or assessment platforms Desirable experience Familiarity with English and Exams digital products and platforms Experience in platform development Knowledge of global organisational structures and internal systems Knowledge and understanding of core English and Exams online operations Experience working across B2C and B2G contexts Experience running testing and UAT on technical platforms Important information Applicants must be a UK resident. No visa sponsorship is available for this role. This role is hybrid with no fully remote option. A physical presence in the office is required for the success of this role. Contact: Robert Sprigens, Rates depend on experience and client requirements.

Salary: £56,000 Are you an experienced banking PA, used to providing the highest level of administrative support in a high-performing environment? Do you have proven experience working in a global organisation where you have repeatedly used strong judgement to anticipate needs and manage competing priorities? Can you adapt to changing demands and work with a high degree of accuracy? If so, we'd love to hear from you. Our client is looking for a professional PA to support 2 MDs on a 10-month maternity cover contract. You'll need to hit the ground running to ensure seamless day to day operations, enabling leadership to focus on strategic objectives. What you'll be doing day to day: Extensive and complex diary management Confident gatekeeping, screening calls and managing emails Extensive multi-party meeting organisation Frequently handling last-minute changes and schedule conflicts Global travel arrangements: preparing detailed itineraries Preparation and circulation of complex documents Processing expenses Action tracking, forward planning at all times! The skills you need to bring: Solid PA experience at Director level, ideally gained from a Banking or Financial Services firm Excellent interpersonal skills, ability to communicate clearly and effectively at all levels Outstanding organisational skills with exceptional attention to detail Ability to stay calm under pressure Ability to quickly build trust and good working relationships Experience working in a multicultural, international organisation High level of confidentiality Resilience and a sense of humour

Company Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We're fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description This is an exciting role with significant growth potential to help lead all NAVLIN Market Access & Pricing Systems Implementation Services practice in an integrated delivery model to meet strategic customer needs. The person in this role is proficient working across pricing software, price and access data & analytics, and systems implementation consulting services to lead creation and delivery of innovative offerings that meet complex and varied customer needs. The person can engage with customers at all levels, build & drive teams to deliver world class technology enabled solutions that address customer issues from early stage asset valuation and business development to launch, in line and end of life pricing and access challenges. The person will support senior management in building best in class strategic vision and drive internal teams - both direct reports and across a matrix of capabilities - to achieve stellar results. The ideal person is seeking a practice leadership role where they can work over a growing customer base to help define the future of global, integrated price and access solutions, and help integrate that into EVERSANA's larger commercialization platform of services including HEOR, RWE, and Commercial Analytics. The person is willing to take the successful existing team and set of offerings and create and drive packaged consulting services and grow a large and market leading team to deliver this globally. The person will be part of a team of 200+ professionals serving 100+ customers collaboratively on global pricing, market access and real world evidence challenges in countries around the world. ESSENTIAL DUTIES AND RESPONSIBILITIES: Collaborate with customers in defining and understanding price and access challenges and solutions, needs, and outcomes, and then working to achieve the desired results Work with the price and access solution software and data product teams in adapting their products to new and emerging needs coming from customers and the consulting leader and dramatically improve the quality and reduce the cost of generating price and access insights Lead solution and consulting projects to assist clients in optimizing their price and access decisions and insights and tracking the price and access landscape Engage with and lead global teams and resources across Europe, US, India and Asia to develop their knowledge of the price and access market and the solutions it needs Plan & deliver on profit/loss, revenue and practice growth targets for the NALVIN Price & Access Systems Implementation practice Be able to assist in selling, planning, organizes and lead various projects, programs and services both internally and externally related to pricing and market access Collaborate with other senior management to develop an innovative view of where price and access system implementation is going and how to work changes in regulatory landscape, new technologies like artificial intelligence, machine learning, predictive pricing and access, and other factors to create new models for market engagement and delivery Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias All other duties as assigned PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: Responsible for and oversee their respective department. Develop and build a vision, operational details and knowledge around the price and access system implementation marketplace that helps unify it into unique and differentiated high value offering Help set and achieve the goals for EVERSANA's global price and access systems implementation initiatives Drive scalability through the organization by determining delivery objectives, creating innovative work delivery methods and best practices that create consistency and efficiency in delivery, and driving performance standards Create high performing team by reviewing performance relative to departmental objectives, discuss appraisals with employees and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions EXPECTIONS OF THE JOB: Travel could be expected 1-2 days per week on average within Europe, but could be more during busy periods, with occasional USA or Asian trips Hours (Hours per week, days of the week) Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: Education Bachelor's degree is required Experience and/or Training Significant (5-10+) years of experience in price and access with a major systems implementation consulting firm like Accenture, PWC, etc. Licenses/Certificates None Technology/Equipment Skilled at Excel, PowerPoint & Word. Experience leading implementing life Sciences price & access software like NAVLIN Software, ModelN, Access Infinity, Pricia, Inpharmation, etc. PREFERRED QUALIFICATIONS: Education An MBA or Advanced Degree in Economics, Health Policy or other relevant area of study could be a significant plus Experience and/or Training Significant experience both with a major systems integration consulting firm AND a Life Sciences manufacturer in price and access is a significant plus Licenses/Certificates Certification in certain data analytic skills could be a significant plus Technology/Equipment Experience leading teams to deliver advanced business intelligence visualizations, business planning/forecasting and/or financial systems integration Additional Information Patient MindedI act with the patient's best interest in mind. Client DelightI own every client experience and its impact on results. Take ActionI am empowered and hold myself accountable. Embrace DiversityI create an environment of awareness and respect. Grow TalentI own my development and invest in the development of others. Win TogetherI passionately connect with anyone, anywhere, anytime to achieve results. Communication MattersI speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.