The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
02/04/2026
Full time
The Infrastructure team resides within the innovative and progressive Digital and Technology Directorate and is embedded in a major and exciting three year legacy displacement programme. The directorate is a welcoming group of over 100 multidisciplinary professionals, all focused on building, delivering and supporting secure, modern and efficient digital and technology services. This role leads the infrastructure team with responsibility for the design, implementation, administration and support of infrastructure and digital solutions and services and the effective deployment of resources. About the Role We are looking for an accomplished Digital and Technology Infrastructure Services Manager to join us and lead a team of engineers and their workload. You'll mentor, coach and help develop the team as well as work-load manage business as usual with projects. This is a great opportunity for you to apply your broad skills across a range of systems and services and to provide technical leadership, working collaboratively with key stakeholders and external parties in supporting and working closely with Digital and Technology teams, security advisors and senior management to provide solutions design, expertise and assurance to projects and programmes. You will help develop and maintain Digital and Technology infrastructure and platform policies and procedures, and work with senior management to develop the cyber security strategy. SC-level Security Clearance or willingness to obtain SC clearance is mandatory for this role and requires that you have lived in the UK for the last 3 years. The length of required residency may depend on individual circumstances. About You We are looking for a self-motivated and enthusiastic senior manager who will play a major role in the delivery of Digital and Technology services, from legacy system improvements / replacements through to digital and IT transformation. You will work closely with the various Digital teams and the Cyber Security team to design, create and improve new and existing products and services and you will work with business users, delivery teams and suppliers to identify and resolve issues and user needs. You must have very good, broad experience and knowledge of working in a Digital and Technology support environment using a variety of tools to support the management and delivery of production services. You should have experience across all IT service delivery activities including service management, incident management, change management, release management, configuration management, continual service improvement and customer satisfaction as well as playing a role in ensuring the highest levels of operational service delivery. A key part of this role is core infrastructure lifecycle management, ensuring clear and effective roadmaps and taking responsibility for their upgrades or replacements as required. Aligned with this is working with partners to help deliver the service and contract management of these third parties, including support and maintenance contract renewals. The role incorporates budget responsibility for the infrastructure and associated services, working alongside Finance and Procurement colleagues on renewals and supplier performance management. In addition to the activities outlined above, you must have people management experience to lead a team of infrastructure engineers, delivering a range of IT services. Benefits • You will be based in a beautiful setting by the River Thames in Kew with staff parking and good transport links. • An opportunity to work a hybrid working pattern • A comprehensive benefits scheme including a generous Civil Service pension, a subsidised on-site coffee shop and restaurant, season ticket loans, on-site gym and clubs. • 25 days leave rising incrementally to 30 days after six years (plus 10.5 days public and privilege holidays each year) • Excellent training and development opportunities tailored to your role and an agreed development plan. • Influencing the strategic objectives and the opportunity to define, design and implement improvements. • An opportunity to use or learn a wide range of skills. This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. Application Process: Interviews: Interviews will be held onsite, no earlier than week commencing 4th May Applications: You will be asked to provide answers to 5 questions relating to the key requirements for the role, and to provide your work history. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Sponsorship: We are unable to offer sponsorship for this role.
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
01/04/2026
Full time
*This position is a hybrid position that requires a minimum of three working days per week in the UK. Please do not apply if you cannot meet this requirement.
Role Overview
We are seeking a capable Data Analyst to support the Commercial, Sustainability and Finance teams by transforming data into reliable insight. This role will build and automate key reports, establish consistent data definitions, and produce actionable analytics that drive improvements in performance, forecasting and decision-making. The position is well-suited to a commercially minded analyst with strong analytical skills and a desire to grow into broader responsibilities over time.
Key Responsibilities
1. Reporting & Automation
Deliver accurate and timely automated reporting for Commercial, Sustainability and Finance teams.
Develop and maintain dashboards covering key metrics such as revenue, margin, costs and performance trends.
Reduce reliance on manual spreadsheets by strengthening data pipelines.
2. Data Quality & Definitions
Support the standardisation of data definitions and KPI calculations across functions.
Assist with reconciling data discrepancies and improving data accuracy. • Document reporting processes and logic.
Evaluate applicable third-party sustainability systems (traceability) with an eye toward tool optimisation for Falcon’s needs.
3. Business Analysis
Work with Sales, Sustainability and Finance to understand data needs and translate them into reports or models.
Provide analysis on margin trends, pricing performance, and forecast variance.
Support forecasting and budgeting cycles with reliable datasets and insights.
4. Collaboration
Partner with teams to understand reporting requirements.
Provide clear written and verbal explanations of insights to non-technical stakeholders.
Contribute to continuous improvement of data processes.
Skills & Experience
Essential
2–4 years’ experience in data analysis, business intelligence or commercial analytics.
Strong Excel skills with advanced formula knowledge.
Proficient in SQL for querying relational databases.
Experience using BI tools such as Power BI, Tableau, Qlik or similar.
Ability to translate business questions into analytical outputs.
Strong attention to detail and ability to manage data accuracy.
Desirable
Experience with Python (for data manipulation and automation) and/or R.
Prior exposure to ERP or CRM systems (e.g. NetSuite, Salesforce).
Experience of financial reporting processes.
Basic understanding of data modelling concepts.
Personal Attributes
Analytical thinker with curiosity and problem-solving orientation.
Clear communicator, able to present insights to non-technical stakeholders.
Organised and disciplined in documentation and version control.
Comfortable in a fast-paced environment with evolving priorities.
We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. We are an equal opportunity employer and do not discriminate on any protected basis. We value diversity and inclusion in our workforce. About The Economist Enterprise The Economist Enterprise is the B2B arm of The Economist Group, leveraging our award winning journalism, the bedrock of our global brand, to drive commercial success. We empower governments and multinational corporations to confidently connect the dots between geopolitics, economics and business. As the gold standard for high quality, thought provoking and actionable intelligence, The Economist assesses issues that impact organisations in over 200 countries. We provide the intelligence that enables public and private sector leaders to act with confidence when making strategic decisions. The Opportunity We are seeking an ambitious, results driven sales professional to significantly grow our footprint and client base across the Americas. The Business Development Manager will take a consultative, solution oriented approach to selling our portfolio of high value digital solutions to enterprise clients. Key Responsibilities Own the full 360 degree sales cycle, from high level prospecting and interest generation to successfully closing complex, enterprise wide agreements. Proactively hunt and close net new logos within the assigned sales territory. Demonstrate strong sales and market acumen to develop and execute effective go to market strategies. Build, manage, and accurately forecast a robust pipeline of both self sourced opportunities and inbound marketing leads. Prepare detailed sales forecasts, spearhead new growth initiatives and develop contingency plans to ensure success. Consistently meet activity KPIs and exceed demanding sales targets. Maintain accuracy and hygiene of all client and opportunity data within the internal CRM system. Key Skills and Competencies 6+ years of proven new logo hunting sales experience in an enterprise B2B environment. A track record of excellence in successfully winning new business contracts and driving revenue through a full sales cycle. Demonstrated history of consistently exceeding sales quotas. Exhibit a growth mindset, taking full ownership for continuous professional development and self improvement. Exceptional communication, presentation, negotiation and active listening skills. Must embody accountability, positivity and integrity in all aspects of the role. Strong stakeholder management skills to maximise the effectiveness of internal resources and maintain professional communication at all times. A dynamic self starter who is highly creative, solution focused and can quickly adapt to changing market conditions. Ability to identify complex client challenges and collaboratively develop creative, actionable solutions. Skilled in simplifying and presenting complex ideas and products to senior executive audiences. Highly organised, setting clear priorities, and remaining flexible in a fast paced, dynamic environment. Experience with Salesforce and SalesLoft is highly beneficial. Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere programme, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
25/05/2026
Full time
We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. We are an equal opportunity employer and do not discriminate on any protected basis. We value diversity and inclusion in our workforce. About The Economist Enterprise The Economist Enterprise is the B2B arm of The Economist Group, leveraging our award winning journalism, the bedrock of our global brand, to drive commercial success. We empower governments and multinational corporations to confidently connect the dots between geopolitics, economics and business. As the gold standard for high quality, thought provoking and actionable intelligence, The Economist assesses issues that impact organisations in over 200 countries. We provide the intelligence that enables public and private sector leaders to act with confidence when making strategic decisions. The Opportunity We are seeking an ambitious, results driven sales professional to significantly grow our footprint and client base across the Americas. The Business Development Manager will take a consultative, solution oriented approach to selling our portfolio of high value digital solutions to enterprise clients. Key Responsibilities Own the full 360 degree sales cycle, from high level prospecting and interest generation to successfully closing complex, enterprise wide agreements. Proactively hunt and close net new logos within the assigned sales territory. Demonstrate strong sales and market acumen to develop and execute effective go to market strategies. Build, manage, and accurately forecast a robust pipeline of both self sourced opportunities and inbound marketing leads. Prepare detailed sales forecasts, spearhead new growth initiatives and develop contingency plans to ensure success. Consistently meet activity KPIs and exceed demanding sales targets. Maintain accuracy and hygiene of all client and opportunity data within the internal CRM system. Key Skills and Competencies 6+ years of proven new logo hunting sales experience in an enterprise B2B environment. A track record of excellence in successfully winning new business contracts and driving revenue through a full sales cycle. Demonstrated history of consistently exceeding sales quotas. Exhibit a growth mindset, taking full ownership for continuous professional development and self improvement. Exceptional communication, presentation, negotiation and active listening skills. Must embody accountability, positivity and integrity in all aspects of the role. Strong stakeholder management skills to maximise the effectiveness of internal resources and maintain professional communication at all times. A dynamic self starter who is highly creative, solution focused and can quickly adapt to changing market conditions. Ability to identify complex client challenges and collaboratively develop creative, actionable solutions. Skilled in simplifying and presenting complex ideas and products to senior executive audiences. Highly organised, setting clear priorities, and remaining flexible in a fast paced, dynamic environment. Experience with Salesforce and SalesLoft is highly beneficial. Working Arrangements The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required. AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth, and work life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere programme, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.
As Business Intelligence Lead, you'll play a crucial role in bringing business insight to real life. Role Purpose We're looking for a talented and driven Business Intelligence (BI) Lead to shape and elevate our reporting and insights capability. This is a pivotal role where you'll enable data-driven decision making across the organisation by ensuring high-quality, actionable insights are delivered to stakeholders. You will act as the key link between business stakeholders and our Reporting and Data Engineering teams, translating business requirements into clear, prioritised deliverables that align with strategic objectives. Key Responsibilities Lead the delivery of high-quality reporting and insight across the business Translate stakeholder needs into clearly defined briefs and actionable workstreams Act as the bridge between business teams and technical teams (Reporting & Data Engineering) Prioritise workloads to ensure alignment with business strategy and impact Manage stakeholder expectations around feasibility, timelines, and delivery Support and guide analysts to produce decision ready outputs Drive continuous improvement in reporting processes, tools, and data quality Behaviours, Skills and Experience Proven experience in a BI, analytics, or data leadership role Strong stakeholder management and communication skills Ability to translate complex business needs into technical requirements Experience working with reporting tools (e.g. Power BI, Tableau, Looker) Strong understanding of data modelling and data pipelines Excellent organisational skills with the ability to prioritise effectively A proactive mindset with a focus on delivering business value Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
25/05/2026
Full time
As Business Intelligence Lead, you'll play a crucial role in bringing business insight to real life. Role Purpose We're looking for a talented and driven Business Intelligence (BI) Lead to shape and elevate our reporting and insights capability. This is a pivotal role where you'll enable data-driven decision making across the organisation by ensuring high-quality, actionable insights are delivered to stakeholders. You will act as the key link between business stakeholders and our Reporting and Data Engineering teams, translating business requirements into clear, prioritised deliverables that align with strategic objectives. Key Responsibilities Lead the delivery of high-quality reporting and insight across the business Translate stakeholder needs into clearly defined briefs and actionable workstreams Act as the bridge between business teams and technical teams (Reporting & Data Engineering) Prioritise workloads to ensure alignment with business strategy and impact Manage stakeholder expectations around feasibility, timelines, and delivery Support and guide analysts to produce decision ready outputs Drive continuous improvement in reporting processes, tools, and data quality Behaviours, Skills and Experience Proven experience in a BI, analytics, or data leadership role Strong stakeholder management and communication skills Ability to translate complex business needs into technical requirements Experience working with reporting tools (e.g. Power BI, Tableau, Looker) Strong understanding of data modelling and data pipelines Excellent organisational skills with the ability to prioritise effectively A proactive mindset with a focus on delivering business value Inclusion Statement Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part time or a job share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Please note: Unsolicited CV's from agencies will not be considered.
Business Development Director - Digital Transformation Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose driven, working across multiple sectors, tackling social and environmental challenges, improving and simplifying the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role Our team brings a wealth of diverse knowledge and experience that strengthens our ability to meet our customers' needs. We include experts in fields such as data science, artificial intelligence, project management and many others, all dedicated to delivering innovative and effective solutions. Reporting to the Group Director of Business Development, the BD Director - Digital Transformation is a strategic partner for our clients. This is a senior commercial role responsible for driving large scale, strategic digital transformation deals across Talan's priority sectors in the UK and Ireland. The role focuses on securing high value, multi year consulting and technology engagements, expanding strategic accounts, and positioning Talan as a trusted transformation partner at C suite level. This role goes beyond transactional sales and requires strong consultative selling capability, sector insight, and the ability to shape complex, outcome focused propositions across Talan's full service portfolio. Responsibilities Own and deliver an annual revenue and margin target aligned to Talan's growth strategy. Lead pursuit and closure of large, complex digital transformation deals (£1m-£10m+), including multi year programmes and framework based engagements. Assess existing global capability and use your experience to build out resources to enable strategic growth in sales and operational delivery. Define and execute go to market strategies across Talan's core offers working with delivery teams to align operational readiness to sales strategy Digital & Data Transformation Experience in selling digital sales propositions including (but not limited to) Application and legacy modernisation Agile, digital factory, and product centric delivery models AI, analytics, and data driven operating models Change Management Cloud and data platform modernisation Cyber Security & Data Privacy ERP transformation (Microsoft Dynamics preferred) Client & Account Growth Build and maintain trusted advisor relationships with C suite, CIO, CTO, CDO, transformation directors, and programme sponsors. Position Talan as a long term strategic partner rather than a point solution provider. Expand key accounts through cross sell and up sell across consulting, delivery, and managed services. Shape multi year transformation roadmaps aligned to client business strategy, regulatory drivers, and operating models. Solution Shaping & Deal Governance Lead multidisciplinary pursuit teams across consulting, architecture, delivery, nearshore/offshore, and partner ecosystems. Shape differentiated, outcome led propositions that showcase Talan methodologies, accelerators, and delivery models. Development of business cases, transformation blueprints, value frameworks, and ROI narratives. Work with BD colleagues to complete and submit bid documentation including planning, writing and review. Sector, Market & Partner Leadership Maintain deep understanding of sector specific drivers, particularly in regulated and complex environments (energy & utilities or financial services). Monitor competitor activity and actively contribute to the evolution of Talan's offerings and market positioning. Act as a Talan ambassador through senior client engagements, industry events, and thought leadership. Competitive salary plus bonus and excellent benefits package Qualifications Requirements Minimum of 15 years of relevant experience in external sales of professional services with proven track record in selling large scale consulting and digital transformation services. Demonstrable experience of initiating and closing complex, multi stakeholder deals typically £1m-£10m+ in value. Strong understanding and demonstrable evidence of solution sales in digital transformation domains which could include: Application and legacy modernisation Agile, digital factory, and product centric delivery models AI, analytics, and data driven operating models Change Management Cloud and data platform modernisation Cyber Security & Data Privacy ERP transformation (Microsoft Dynamics preferred) Ability to conduct business discussions (industry trends, client activities, challenges, etc.) with C level executives as well as other influential individuals and stakeholders within the company. Familiarity with public sector procurement frameworks (e.g. G Cloud, DOS). Strong analytical, problem solving, and organizational skills. Knowledge of best practices with proven leadership skills, including the ability to identify, lead, and implement process efficiencies and value added solutions. Ability to set and meet deadlines for multiple deliverables/prioritise effectively. Customer oriented with strong relationship building skills, and the ability to collaborate effectively at all levels of the organisation. Demonstrated leadership, interpersonal, conflict resolution, and negotiation skills. Demonstrated planning and organisational skills, autonomy with the ability to achieve results in a demanding, changing, and deadline driven environment. Strong drive to succeed with proven experience in selling complex solutions in a highly technical and relational environment. Willingness and availability to travel are required. Business degree or equivalent. Communication: good oral and written communication skills, French desirable but not essential. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information Diversity, Equity, and Inclusion commitments Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives. For the past three years, through our 360 approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner. Disability Inclusion We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues. What We Offer 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare (subsidised) Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
25/05/2026
Full time
Business Development Director - Digital Transformation Talan (part of the Talan Group) is an expert provider of professional services. Our vision and mission is to take positive action in a complex world for the future good of people and the environment and to enlighten and enable our clients' transformation in an increasingly complex world. We are purpose driven, working across multiple sectors, tackling social and environmental challenges, improving and simplifying the way markets work, harnessing the power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award winning capabilities across cyber security, data privacy and digital transformation. We are Great Place to Work accredited. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. No two days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role Our team brings a wealth of diverse knowledge and experience that strengthens our ability to meet our customers' needs. We include experts in fields such as data science, artificial intelligence, project management and many others, all dedicated to delivering innovative and effective solutions. Reporting to the Group Director of Business Development, the BD Director - Digital Transformation is a strategic partner for our clients. This is a senior commercial role responsible for driving large scale, strategic digital transformation deals across Talan's priority sectors in the UK and Ireland. The role focuses on securing high value, multi year consulting and technology engagements, expanding strategic accounts, and positioning Talan as a trusted transformation partner at C suite level. This role goes beyond transactional sales and requires strong consultative selling capability, sector insight, and the ability to shape complex, outcome focused propositions across Talan's full service portfolio. Responsibilities Own and deliver an annual revenue and margin target aligned to Talan's growth strategy. Lead pursuit and closure of large, complex digital transformation deals (£1m-£10m+), including multi year programmes and framework based engagements. Assess existing global capability and use your experience to build out resources to enable strategic growth in sales and operational delivery. Define and execute go to market strategies across Talan's core offers working with delivery teams to align operational readiness to sales strategy Digital & Data Transformation Experience in selling digital sales propositions including (but not limited to) Application and legacy modernisation Agile, digital factory, and product centric delivery models AI, analytics, and data driven operating models Change Management Cloud and data platform modernisation Cyber Security & Data Privacy ERP transformation (Microsoft Dynamics preferred) Client & Account Growth Build and maintain trusted advisor relationships with C suite, CIO, CTO, CDO, transformation directors, and programme sponsors. Position Talan as a long term strategic partner rather than a point solution provider. Expand key accounts through cross sell and up sell across consulting, delivery, and managed services. Shape multi year transformation roadmaps aligned to client business strategy, regulatory drivers, and operating models. Solution Shaping & Deal Governance Lead multidisciplinary pursuit teams across consulting, architecture, delivery, nearshore/offshore, and partner ecosystems. Shape differentiated, outcome led propositions that showcase Talan methodologies, accelerators, and delivery models. Development of business cases, transformation blueprints, value frameworks, and ROI narratives. Work with BD colleagues to complete and submit bid documentation including planning, writing and review. Sector, Market & Partner Leadership Maintain deep understanding of sector specific drivers, particularly in regulated and complex environments (energy & utilities or financial services). Monitor competitor activity and actively contribute to the evolution of Talan's offerings and market positioning. Act as a Talan ambassador through senior client engagements, industry events, and thought leadership. Competitive salary plus bonus and excellent benefits package Qualifications Requirements Minimum of 15 years of relevant experience in external sales of professional services with proven track record in selling large scale consulting and digital transformation services. Demonstrable experience of initiating and closing complex, multi stakeholder deals typically £1m-£10m+ in value. Strong understanding and demonstrable evidence of solution sales in digital transformation domains which could include: Application and legacy modernisation Agile, digital factory, and product centric delivery models AI, analytics, and data driven operating models Change Management Cloud and data platform modernisation Cyber Security & Data Privacy ERP transformation (Microsoft Dynamics preferred) Ability to conduct business discussions (industry trends, client activities, challenges, etc.) with C level executives as well as other influential individuals and stakeholders within the company. Familiarity with public sector procurement frameworks (e.g. G Cloud, DOS). Strong analytical, problem solving, and organizational skills. Knowledge of best practices with proven leadership skills, including the ability to identify, lead, and implement process efficiencies and value added solutions. Ability to set and meet deadlines for multiple deliverables/prioritise effectively. Customer oriented with strong relationship building skills, and the ability to collaborate effectively at all levels of the organisation. Demonstrated leadership, interpersonal, conflict resolution, and negotiation skills. Demonstrated planning and organisational skills, autonomy with the ability to achieve results in a demanding, changing, and deadline driven environment. Strong drive to succeed with proven experience in selling complex solutions in a highly technical and relational environment. Willingness and availability to travel are required. Business degree or equivalent. Communication: good oral and written communication skills, French desirable but not essential. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental and Energy Management Systems. Additional Information Diversity, Equity, and Inclusion commitments Our commitment to sustainable and inclusive growth. As a socially responsible leader, Talan continually invests in sustainable growth, addressing both social and environmental challenges. We achieve this while preserving our core values and ensuring operational excellence for our clients. This commitment to excellence extends across all aspects of our Corporate Social Responsibility (CSR) initiatives. For the past three years, through our 360 approach to social and environmental responsibility, we have been driving significant change and strengthening these principles within our corporate DNA. The solid foundations we've been building since 2021 are enabling our organisation to transform in a sustainable and positive manner. Disability Inclusion We recognise that the diversity of legislative and cultural frameworks for supporting individuals with disabilities requires the implementation of specific policies and a unique approach in each country where the Group operates. Talan is committed to strengthening its involvement in promoting the inclusion of people with disabilities by implementing dedicated support systems and raising awareness among our teams on these issues. What We Offer 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare (subsidised) Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly
Jones Lang LaSalle Incorporated
Bristol, Gloucestershire
Software Engineer / Bristol based page is loaded Software Engineer / Bristol basedremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ502547 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Software Engineer / Bristol Role summary: As a Software Engineer for JLL Asset Beacon, you will be an important technical contributor supporting the development of innovative solutions for commercial real estate asset management. Working within a collaborative engineering team, you will contribute to solving technical challenges across the development lifecycle, implementing effective and reliable solutions that help translate business requirements into actionable insights and improved experiences for real estate professionals.You will work alongside the engineering and data team, product managers, and global distributed teams to build and enhance both frontend and backend components. A significant focus involves exploring and implementing AI-driven capabilities, identifying opportunities to integrate artificial intelligence for enhanced automation, predictive analytics, and intelligent decision-making tools. Your full-stack development skills will be essential in advancing the platform's technical capabilities while contributing to a culture of innovation and continuous improvement.This role offers the opportunity to make a direct impact on the real estate industry through cutting-edge technology, working with modern development practices and contributing to solutions that help optimize asset performance and drive business value for commercial real estate professionals worldwide. Responsibilities: General responsibilities: Plan, execute and deliver full-stack features Conduct regular code reviews and provide technical guidance to other team members Foster a collaborative, innovative culture across teams Stakeholder Management Communicate technical constraints, opportunities, and progress to non-technical stakeholders Product Collaboration Coordinate closely with the product team to understand requirements and deliver solutions Our Technologies: Frontend : VueJS, SASS/CSS Backend : Python, Django, FastAPI Database : SQL with ORM integration DevOps : Docker, Kubernetes, Helm, GitHub Actions AI Tools : Cursor, OpenAI Agents SDK, LLM's The Ideal Candidate: Educational Background: A STEM degree, preferably in Computer Science or Computing Professional Experience: At least 3 years of experience in software engineering Strong full-stack experience including SQL Experience with at least one major frontend framework (Vue, React, Angular, etc.) Soft skills: Strong communication skills and the ability to present work to technical and non-technical audiences Future proof: A vision for how AI can transform software capabilities and user experiences Understanding of AI development practices and limitations An interest in the future of software development Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
25/05/2026
Full time
Software Engineer / Bristol based page is loaded Software Engineer / Bristol basedremote type: On-sitelocations: Bristol, GBRtime type: Full timeposted on: Posted Todayjob requisition id: REQ502547 JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.# Software Engineer / Bristol Role summary: As a Software Engineer for JLL Asset Beacon, you will be an important technical contributor supporting the development of innovative solutions for commercial real estate asset management. Working within a collaborative engineering team, you will contribute to solving technical challenges across the development lifecycle, implementing effective and reliable solutions that help translate business requirements into actionable insights and improved experiences for real estate professionals.You will work alongside the engineering and data team, product managers, and global distributed teams to build and enhance both frontend and backend components. A significant focus involves exploring and implementing AI-driven capabilities, identifying opportunities to integrate artificial intelligence for enhanced automation, predictive analytics, and intelligent decision-making tools. Your full-stack development skills will be essential in advancing the platform's technical capabilities while contributing to a culture of innovation and continuous improvement.This role offers the opportunity to make a direct impact on the real estate industry through cutting-edge technology, working with modern development practices and contributing to solutions that help optimize asset performance and drive business value for commercial real estate professionals worldwide. Responsibilities: General responsibilities: Plan, execute and deliver full-stack features Conduct regular code reviews and provide technical guidance to other team members Foster a collaborative, innovative culture across teams Stakeholder Management Communicate technical constraints, opportunities, and progress to non-technical stakeholders Product Collaboration Coordinate closely with the product team to understand requirements and deliver solutions Our Technologies: Frontend : VueJS, SASS/CSS Backend : Python, Django, FastAPI Database : SQL with ORM integration DevOps : Docker, Kubernetes, Helm, GitHub Actions AI Tools : Cursor, OpenAI Agents SDK, LLM's The Ideal Candidate: Educational Background: A STEM degree, preferably in Computer Science or Computing Professional Experience: At least 3 years of experience in software engineering Strong full-stack experience including SQL Experience with at least one major frontend framework (Vue, React, Angular, etc.) Soft skills: Strong communication skills and the ability to present work to technical and non-technical audiences Future proof: A vision for how AI can transform software capabilities and user experiences Understanding of AI development practices and limitations An interest in the future of software development Location: On-site -Bristol, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500(R) company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
About us The HDI Data Analytics & AI team is a new team within the branch, pulling expertise from data roles across the company. This team is designed to be the heart of the business' data use, with business partners and stakeholders across all aspects of the branch. We will work closely with these stakeholders to enable the company with good data practice, assist with reporting, and developing use cases for Data & AI enhancements. The role The Claims Data Analyst is responsible for collecting, analysing, and interpreting data from TPAs handling delegated claims across all lines of business to ensure data-driven insights support fair treatment of customers throughout the claims lifecycle, aligning outcomes with company standards and regulatory expectations. This will be across data analytics and building artificial intelligence use cases. The claims data analyst will support the delivery of advanced analytics and artificial intelligence solutions that provide proactive data analysis and reporting to support the Claims Team. Collaborate with TPAs and internal stakeholders by delivering clear and accurate reporting that enhances the claims experience for customers, clients, and brokers. Reporting to the Data Analytics & AI Team Lead, this role translates complex business challenges into actionable analytical and AI use cases, ensuring timely and high-quality execution. The data analyst will foster technical excellence and continuous learning in AI, machine learning, and advanced analytics. They will ensure adherence to governance standards, ethical AI practices, and robust model monitoring to maintain accuracy, fairness, and compliance. Working closely with cross-functional stakeholders and Subject Matter Experts (SME's) from the business, the data analyst will identify opportunities for predictive analytics, automation, and AI-driven insights, embedding these solutions into business processes. Through effective communication and collaboration, the role ensures insights are actionable and deliver tangible value. Ultimately, this role combines hands on business and technical expertise to build and deliver scalable analytics and AI capabilities that support HDI's strategic objectives. Key accountabilities Lead the delivery of advanced analytics and AI solutions that drive measurable business impact across key functions. Translate business problems into analytical and AI use cases; design and implement models, dashboards, and decision-support tools. Deliver ad hoc data analysis and reporting tasks as required, ensuring outputs are accurate, timely and aligned with business needs. Understand and support data quality, lineage and governance. Where required work to gather, clean, and analyse large data sets across multiple sources. Develop and maintain standards for data analysis, AI model development and experimentation, aligned with enterprise governance and guardrails. Collaborate with cross-functional teams / SME's / TPAs to identify opportunities for predictive analytics, automation, and AI driven insights. Ensure ethical and responsible use of AI, including bias monitoring and compliance with data governance policies. Foster continuous learning and experimenting in AI, machine learning, and advanced analytics techniques. Monitor performance of AI models and analytics solutions; identify trends, anomalies, and implement improvements to ensure scalability. Communicate insights and recommendations effectively to stakeholders, ensuring integration into business processes. Be seen as a go to support for the business and ensure effective communication into HDI's Global Data Analytics & AI Home Office teams. Support change management initiatives and contribute to building a culture of data driven decision making. Skills & experience SQL, Snowflake, use of databases, ability to code (python) Knowledge of data management tools and able to handle large datasets. Power BI or other visualisation tools. Analytical skills and the ability to interpret business information sensibly to ensure accurate, consistent information is always provided. Be able to influence opinion to achieve desired outcomes. The ability to make sound judgments under pressure. Ability to manage change and apply change management principles. Strong planning, organisation, and ability to manage workload under pressure and meet deadlines. Solid understanding of insurance terminology across all lines of business. Strong risk management capabilities, including monitoring of operational controls. Highly numerate with accuracy and attention to detail. Good report writing skills and interpersonal skills. CII Qualification or willingness to study CII or appropriate professional qualification (desirable). Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
25/05/2026
Full time
About us The HDI Data Analytics & AI team is a new team within the branch, pulling expertise from data roles across the company. This team is designed to be the heart of the business' data use, with business partners and stakeholders across all aspects of the branch. We will work closely with these stakeholders to enable the company with good data practice, assist with reporting, and developing use cases for Data & AI enhancements. The role The Claims Data Analyst is responsible for collecting, analysing, and interpreting data from TPAs handling delegated claims across all lines of business to ensure data-driven insights support fair treatment of customers throughout the claims lifecycle, aligning outcomes with company standards and regulatory expectations. This will be across data analytics and building artificial intelligence use cases. The claims data analyst will support the delivery of advanced analytics and artificial intelligence solutions that provide proactive data analysis and reporting to support the Claims Team. Collaborate with TPAs and internal stakeholders by delivering clear and accurate reporting that enhances the claims experience for customers, clients, and brokers. Reporting to the Data Analytics & AI Team Lead, this role translates complex business challenges into actionable analytical and AI use cases, ensuring timely and high-quality execution. The data analyst will foster technical excellence and continuous learning in AI, machine learning, and advanced analytics. They will ensure adherence to governance standards, ethical AI practices, and robust model monitoring to maintain accuracy, fairness, and compliance. Working closely with cross-functional stakeholders and Subject Matter Experts (SME's) from the business, the data analyst will identify opportunities for predictive analytics, automation, and AI-driven insights, embedding these solutions into business processes. Through effective communication and collaboration, the role ensures insights are actionable and deliver tangible value. Ultimately, this role combines hands on business and technical expertise to build and deliver scalable analytics and AI capabilities that support HDI's strategic objectives. Key accountabilities Lead the delivery of advanced analytics and AI solutions that drive measurable business impact across key functions. Translate business problems into analytical and AI use cases; design and implement models, dashboards, and decision-support tools. Deliver ad hoc data analysis and reporting tasks as required, ensuring outputs are accurate, timely and aligned with business needs. Understand and support data quality, lineage and governance. Where required work to gather, clean, and analyse large data sets across multiple sources. Develop and maintain standards for data analysis, AI model development and experimentation, aligned with enterprise governance and guardrails. Collaborate with cross-functional teams / SME's / TPAs to identify opportunities for predictive analytics, automation, and AI driven insights. Ensure ethical and responsible use of AI, including bias monitoring and compliance with data governance policies. Foster continuous learning and experimenting in AI, machine learning, and advanced analytics techniques. Monitor performance of AI models and analytics solutions; identify trends, anomalies, and implement improvements to ensure scalability. Communicate insights and recommendations effectively to stakeholders, ensuring integration into business processes. Be seen as a go to support for the business and ensure effective communication into HDI's Global Data Analytics & AI Home Office teams. Support change management initiatives and contribute to building a culture of data driven decision making. Skills & experience SQL, Snowflake, use of databases, ability to code (python) Knowledge of data management tools and able to handle large datasets. Power BI or other visualisation tools. Analytical skills and the ability to interpret business information sensibly to ensure accurate, consistent information is always provided. Be able to influence opinion to achieve desired outcomes. The ability to make sound judgments under pressure. Ability to manage change and apply change management principles. Strong planning, organisation, and ability to manage workload under pressure and meet deadlines. Solid understanding of insurance terminology across all lines of business. Strong risk management capabilities, including monitoring of operational controls. Highly numerate with accuracy and attention to detail. Good report writing skills and interpersonal skills. CII Qualification or willingness to study CII or appropriate professional qualification (desirable). Other As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
Bloomreach is building the world's premieragentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Purpose of the Role Enterprise Discovery customers increasingly require hands-on customisation beyond standard product configuration. The Forward Deployed Engineer (FDE) is a dedicated, customer-embedded engineering role designed to own the full spectrum of technical customisation for our top-tier accounts. You will bridge the gap between post-sales support and core product engineering, serving as a technical "special forces" operative who translates complex business requirements into tangible code and system optimisations. The Customisation Spectrum The FDE is purpose-built to own Levels 1-5 of the customisation spectrum, ensuring that core R&D remains focused on next-generation platform development: Education: Platform training, feature evangelism, and root-cause explanation. Configuration: Dashboard, integration, and algorithm configuration changes. Surgical Tweaks: Customer-specific process changes and deep data analysis. Custom Code: Conversational agents, platform extensions, and feature customization. Escalation: Identifying major product changes for Core Engineering cycles. Key Responsibilities Account Ownership: Maintain ongoing technical ownership of 2-3 high-value enterprise accounts; this is not a rotational assignment. Technical Implementation: Build and deploy conversational agents, custom extensions, and algorithmic tweaks to solve specific business problems. Data-Driven Validation: Use A/B testing and deep data analysis to validate the impact of technical changes on customer KPIs. On-Site Collaboration: Travel to customer sites (EMEA/AMER) to lead technical workshops and deeply understand their architectural constraints. Feedback Loop: Act as a critical bridge to R&D, identifying recurring customization needs that should be productized in the core platform. Candidate Profile We are looking for a unique blend of high-level engineering talent and strategic business acumen: The Mix: 50% Programmer 30% Product Acumen 20% Soft Skills & Problem Solving. Search Specialist: Deep knowledge of search internals, including ranking models, catalog configuration, relevance, recall, and personalization. Technical Generalist: Fluent enough in code to make minor to moderate changes to support testing and custom extensions. Consultative Mindset: Ability to translate nebulous business goals into specific technical solutions and communicate those to stakeholders. Requirements Experience: Proven track record in Search Engineering, Machine Learning Engineering, or high-end Technical Delivery. Product Knowledge: Deep understanding of Discovery platforms and how ranking/algorithms impact e-commerce performance. Soft Skills: Exceptional communication skills with the ability to navigate complex enterprise environments. Mobility: Willingness to travel internationally to engage with customers in their own environments. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! Excited? Join us and transform the future of commerce experiences!
25/05/2026
Full time
Bloomreach is building the world's premieragentic platform for personalization.We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentirecustomer journey. We're takingautonomous searchmainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're makingconversational shoppinga reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey. We're designing the future ofautonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine -Loomi AI- so that personalization isn't only autonomous it's also consistent. From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. Purpose of the Role Enterprise Discovery customers increasingly require hands-on customisation beyond standard product configuration. The Forward Deployed Engineer (FDE) is a dedicated, customer-embedded engineering role designed to own the full spectrum of technical customisation for our top-tier accounts. You will bridge the gap between post-sales support and core product engineering, serving as a technical "special forces" operative who translates complex business requirements into tangible code and system optimisations. The Customisation Spectrum The FDE is purpose-built to own Levels 1-5 of the customisation spectrum, ensuring that core R&D remains focused on next-generation platform development: Education: Platform training, feature evangelism, and root-cause explanation. Configuration: Dashboard, integration, and algorithm configuration changes. Surgical Tweaks: Customer-specific process changes and deep data analysis. Custom Code: Conversational agents, platform extensions, and feature customization. Escalation: Identifying major product changes for Core Engineering cycles. Key Responsibilities Account Ownership: Maintain ongoing technical ownership of 2-3 high-value enterprise accounts; this is not a rotational assignment. Technical Implementation: Build and deploy conversational agents, custom extensions, and algorithmic tweaks to solve specific business problems. Data-Driven Validation: Use A/B testing and deep data analysis to validate the impact of technical changes on customer KPIs. On-Site Collaboration: Travel to customer sites (EMEA/AMER) to lead technical workshops and deeply understand their architectural constraints. Feedback Loop: Act as a critical bridge to R&D, identifying recurring customization needs that should be productized in the core platform. Candidate Profile We are looking for a unique blend of high-level engineering talent and strategic business acumen: The Mix: 50% Programmer 30% Product Acumen 20% Soft Skills & Problem Solving. Search Specialist: Deep knowledge of search internals, including ranking models, catalog configuration, relevance, recall, and personalization. Technical Generalist: Fluent enough in code to make minor to moderate changes to support testing and custom extensions. Consultative Mindset: Ability to translate nebulous business goals into specific technical solutions and communicate those to stakeholders. Requirements Experience: Proven track record in Search Engineering, Machine Learning Engineering, or high-end Technical Delivery. Product Knowledge: Deep understanding of Discovery platforms and how ranking/algorithms impact e-commerce performance. Soft Skills: Exceptional communication skills with the ability to navigate complex enterprise environments. Mobility: Willingness to travel internationally to engage with customers in their own environments. More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) The Employee Assistance Program with counselors is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries Bloomversaries! Excited? Join us and transform the future of commerce experiences!
Job Title: Service Delivery Manager Location: London Company: BritBox International Reporting to: SVP, Technology & Content Delivery Contract Type: 12 Month Fixed-term contract About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose We are looking for a Service Manager to own end-to-end service management across BritBox International's technology platform. You will be responsible for both ITSM processes (incident, problem, and change management) and service delivery (vendor relationships, SLA performance, and operational quality), managing a small team of 2-5 people and reporting to the SVP of Technology and Operations. This is not a traditional service management role. We are seeking someone who will own the AI strategy for service operations and be hands on in implementing it. Experience with agentic AI frameworks, LLM powered automation, and tools like Claude Code is a core requirement - not a nice to have. You will deploy AI agents for automated incident triage, build agentic workflows that transform how we detect, resolve, and prevent issues, and bring predictive intelligence into a platform that serves millions of viewers across seven markets. Responsibilities Service Management & Operations Own and continuously improve ITSM processes across incident, problem, change, and release management, ensuring alignment with ITIL best practices. Lead major incident management - coordinating cross functional response, driving resolution, and delivering root cause analysis and post incident reviews. Maintain and evolve the service catalogue, ensuring all technology services are clearly defined, documented, and understood across the organisation. Monitor platform health, availability, and performance across all BritBox markets, proactively identifying risks before they impact viewers. Coordinate with engineering, product, infrastructure, and content teams to ensure service continuity during releases, migrations, and scaling events. Service Delivery & Vendor Management Manage relationships with third party vendors and technology partners (CDN providers, cloud infrastructure, platform partners), holding them accountable to contracted SLAs. Define, track, and report on service KPIs including platform uptime, Mean Time to Resolve (MTTR), Mean Time to Identify (MTTI), and customer satisfaction metrics. Produce regular service performance reporting for senior leadership, translating operational data into actionable insights. Drive service improvement plans based on trend analysis, incident patterns, and feedback from internal stakeholders and viewers. Negotiate and manage vendor contracts, ensuring BritBox receives optimal value and service quality. AI-Driven Service Automation Design and implement an AI first service operations strategy using agentic frameworks and LLM powered tools such as Claude Code, autonomous service agents, and AI assisted runbooks. Deploy AI agents for automated incident triage, classification, and first line resolution - reducing mean time to resolve and freeing the team to focus on complex, high impact issues. Build agentic workflows that autonomously execute operational runbooks, elevate intelligently, and learn from historical incident data to improve over time. Implement predictive analytics and anomaly detection to identify potential service degradations before they impact viewers. Design and deploy self service automation for internal teams, enabling engineers and product staff to resolve common requests without manual service desk intervention. Establish robust governance around AI agent behaviour, including escalation policies, human in the loop controls, audit trails, and output validation. Process & Governance Develop and maintain ITIL aligned process documentation, including service management policies, operational procedures, and escalation matrices. Establish governance frameworks for AI tooling in service operations, including prompt engineering standards, agent guardrails, and responsible AI practices. Drive continual service improvement through retrospectives, data driven insights, and industry benchmarking. Own stakeholder communication during major incidents and significant changes, ensuring timely, clear, and accurate updates to technical and non technical audiences. Knowledge and Experience Essential experience Experience in IT service management or service delivery, with leadership or management role. Proven hands on experience with AI driven service management tools and agentic frameworks - including but not limited to Claude Code, LLM powered automation, AI service agents, or equivalent AI native operations tooling. This is a core requirement. Strong understanding of agentic AI architectures and how to apply them in a service operations context (autonomous triage, predictive analytics, self healing workflows, intelligent escalation). Solid ITSM foundation with practical experience applying ITIL v3/v4 principles in a technology organisation. Experience with ITSM and observability platforms such as ServiceNow, Jira Service Management, PagerDuty, Opsgenie, or similar. Demonstrated vendor and partner management experience, including SLA negotiation and performance management. Experience managing service teams in a multi region or 24/7 operational environment. Familiarity with observability and monitoring tooling (Datadog, Grafana, New Relic, CloudWatch). Knowledge of prompt engineering and AI agent orchestration patterns. Strong technical understanding of cloud infrastructure (AWS, GCP), streaming/OTT platforms, and content delivery networks. Excellent communication skills - able to lead incident bridges, produce executive level reporting, and translate technical issues for non technical stakeholders. Desired experience but not essential ITIL 4 Foundation or Expert certification. Experience in the media, entertainment, or streaming/OTT industry. Experience with automation scripting (Python, Bash, or similar) for operational tooling. Experience implementing or managing AI powered chatbots or virtual service agents. Core skills A calm, authoritative presence during high pressure incidents who instils confidence across technical and non technical teams. A forward thinking leader who sees AI not as a buzzword but as a practical, transformative tool for service operations. Someone who thrives in a fast paced, evolving environment and is comfortable with ambiguity. A strong communicator who can navigate vendor relationships, lead incident responses, and report to senior leadership with equal confidence. A team builder who invests in growing people and fostering a collaborative, psychologically safe team culture. Genuine curiosity and a continuous learning mindset - particularly around emerging AI and automation technologies. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
25/05/2026
Full time
Job Title: Service Delivery Manager Location: London Company: BritBox International Reporting to: SVP, Technology & Content Delivery Contract Type: 12 Month Fixed-term contract About Us Welcome to BritBox, the ultimate streaming destination for British TV. We bring you an unparalleled collection of thoughtfully curated entertainment, cleverly crafted and brimming with the kind of charm, wit and heart only the Brits could deliver. Born from the BBC, we're on a mission to share authentically British stories with audiences across the world. Since our launch in 2017, we've quickly expanded to seven markets including North America, Australia, and the Nordics. We are a small but mighty streamer that punches above our weight, available on every major platform and even shining among the bright lights of Times Square-and we're just getting started! Now, here's where you come in: if you're passionate about entertainment, thrive in a fast-paced environment, and want to play a meaningful role in our remarkable growth story, this is your chance. Join our team and help us bring the best of British TV to fans everywhere. Job Purpose We are looking for a Service Manager to own end-to-end service management across BritBox International's technology platform. You will be responsible for both ITSM processes (incident, problem, and change management) and service delivery (vendor relationships, SLA performance, and operational quality), managing a small team of 2-5 people and reporting to the SVP of Technology and Operations. This is not a traditional service management role. We are seeking someone who will own the AI strategy for service operations and be hands on in implementing it. Experience with agentic AI frameworks, LLM powered automation, and tools like Claude Code is a core requirement - not a nice to have. You will deploy AI agents for automated incident triage, build agentic workflows that transform how we detect, resolve, and prevent issues, and bring predictive intelligence into a platform that serves millions of viewers across seven markets. Responsibilities Service Management & Operations Own and continuously improve ITSM processes across incident, problem, change, and release management, ensuring alignment with ITIL best practices. Lead major incident management - coordinating cross functional response, driving resolution, and delivering root cause analysis and post incident reviews. Maintain and evolve the service catalogue, ensuring all technology services are clearly defined, documented, and understood across the organisation. Monitor platform health, availability, and performance across all BritBox markets, proactively identifying risks before they impact viewers. Coordinate with engineering, product, infrastructure, and content teams to ensure service continuity during releases, migrations, and scaling events. Service Delivery & Vendor Management Manage relationships with third party vendors and technology partners (CDN providers, cloud infrastructure, platform partners), holding them accountable to contracted SLAs. Define, track, and report on service KPIs including platform uptime, Mean Time to Resolve (MTTR), Mean Time to Identify (MTTI), and customer satisfaction metrics. Produce regular service performance reporting for senior leadership, translating operational data into actionable insights. Drive service improvement plans based on trend analysis, incident patterns, and feedback from internal stakeholders and viewers. Negotiate and manage vendor contracts, ensuring BritBox receives optimal value and service quality. AI-Driven Service Automation Design and implement an AI first service operations strategy using agentic frameworks and LLM powered tools such as Claude Code, autonomous service agents, and AI assisted runbooks. Deploy AI agents for automated incident triage, classification, and first line resolution - reducing mean time to resolve and freeing the team to focus on complex, high impact issues. Build agentic workflows that autonomously execute operational runbooks, elevate intelligently, and learn from historical incident data to improve over time. Implement predictive analytics and anomaly detection to identify potential service degradations before they impact viewers. Design and deploy self service automation for internal teams, enabling engineers and product staff to resolve common requests without manual service desk intervention. Establish robust governance around AI agent behaviour, including escalation policies, human in the loop controls, audit trails, and output validation. Process & Governance Develop and maintain ITIL aligned process documentation, including service management policies, operational procedures, and escalation matrices. Establish governance frameworks for AI tooling in service operations, including prompt engineering standards, agent guardrails, and responsible AI practices. Drive continual service improvement through retrospectives, data driven insights, and industry benchmarking. Own stakeholder communication during major incidents and significant changes, ensuring timely, clear, and accurate updates to technical and non technical audiences. Knowledge and Experience Essential experience Experience in IT service management or service delivery, with leadership or management role. Proven hands on experience with AI driven service management tools and agentic frameworks - including but not limited to Claude Code, LLM powered automation, AI service agents, or equivalent AI native operations tooling. This is a core requirement. Strong understanding of agentic AI architectures and how to apply them in a service operations context (autonomous triage, predictive analytics, self healing workflows, intelligent escalation). Solid ITSM foundation with practical experience applying ITIL v3/v4 principles in a technology organisation. Experience with ITSM and observability platforms such as ServiceNow, Jira Service Management, PagerDuty, Opsgenie, or similar. Demonstrated vendor and partner management experience, including SLA negotiation and performance management. Experience managing service teams in a multi region or 24/7 operational environment. Familiarity with observability and monitoring tooling (Datadog, Grafana, New Relic, CloudWatch). Knowledge of prompt engineering and AI agent orchestration patterns. Strong technical understanding of cloud infrastructure (AWS, GCP), streaming/OTT platforms, and content delivery networks. Excellent communication skills - able to lead incident bridges, produce executive level reporting, and translate technical issues for non technical stakeholders. Desired experience but not essential ITIL 4 Foundation or Expert certification. Experience in the media, entertainment, or streaming/OTT industry. Experience with automation scripting (Python, Bash, or similar) for operational tooling. Experience implementing or managing AI powered chatbots or virtual service agents. Core skills A calm, authoritative presence during high pressure incidents who instils confidence across technical and non technical teams. A forward thinking leader who sees AI not as a buzzword but as a practical, transformative tool for service operations. Someone who thrives in a fast paced, evolving environment and is comfortable with ambiguity. A strong communicator who can navigate vendor relationships, lead incident responses, and report to senior leadership with equal confidence. A team builder who invests in growing people and fostering a collaborative, psychologically safe team culture. Genuine curiosity and a continuous learning mindset - particularly around emerging AI and automation technologies. Our Values Our BritBox Global Values not only represent our culture but also ensure that we have principles that shape everything we do. Defined by our employees, they are not just words on a page, but the foundation of how we work together, every day. Our values have been cascaded into specific behaviours, which are embedded into all of our people processes, including hiring, onboarding, performance evaluation and feedback. We are proud of our values and seek to hire people who resonate with them. This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
Job purpose: We are seeking a Senior Business Analyst to join our product development team and play a key role in shaping enterprise level Unclassified (OSINT) data products. This role requires strong expertise in business and data analysis, stakeholder engagement, and Agile delivery, with the ability to bridge complex business needs with technical execution. You will work as part of a multi functional team based in Croydon, reporting to the Demand Management Director, shaping our demands and deliverables within our Single Intelligence Environment. You should be self motivated, a natural problem solver, and used to operating at a high performance level, acting as a main driver feeding the teams with quality specifications. How you will contribute at Janes: Partner with colleagues in Product, RD&A and Development functions to capture and refine business and functional requirements. Deliver high quality product specifications for data products, ensuring alignment with Janes and overall technology strategy. Perform in depth analysis of Product requirements, data flows, and system integrations to inform product design. Break down epics, features, and user stories with clear acceptance criteria and definitions of "done." Collaborate with product and technical stakeholders to inform the mapping of the requirements, technical features and user stories with clear implementation agreement. Challenge and refine requirements to uncover real business problems and drive impactful solutions. Collaborate with QA to define test strategies and support test case development. Continuously review development progress, providing feedback to ensure product delivery meets specifications. Support backlog structuring, impact analysis, gap analysis, and data driven decision making. Lead backlog refinement and participate in stand ups, sprint planning, and retrospectives. The ideal skills and experience for this role are: 8+ years of experience as a Business Analyst, ideally in data product environments. Strong experience in business and data analysis, stakeholder engagement, and Agile delivery. Deep understanding of enterprise web applications, APIs, and DevOps practices. Experience working in data modelling with data architects and data quality analysis. Hands on experience working with APIs, relational / non relational databases using scripting languages and/or other tools to draw insights/analysis. Working knowledge of data platforms involving ETLs (e.g., medallion architecture). Working knowledge of AWS Cloud platforms and services. Passion for data and highly data literate. Excellent networking skills with a desire to work collaboratively to achieve goals; experience working in multidisciplinary agile teams. Excellent negotiation skills with commitment and ability to bring together people and processes to drive forward improvements/changes. Excellent written and verbal communication skills with the ability to communicate effectively and confidently with technical and non technical colleagues across departments. Some of the desirable skills for this role: Familiarity with OSINT workflows, data analysis, or intelligence platforms is highly desirable. Graph data modelling - understanding nodes, relationships, and properties. Understanding of semantic data / ontologies. 27 days of annual leave. Healthy half (0.5 day leave every 6 months for wellbeing). Private medical insurance - BUPA. Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay). Paternity (100% of basic salary for 6 weeks). Life cover. Access to LinkedIn Learning. Access to an on site gym. Equal Opportunities and EEO Statement: Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy / maternity, or gender. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.
25/05/2026
Full time
Job purpose: We are seeking a Senior Business Analyst to join our product development team and play a key role in shaping enterprise level Unclassified (OSINT) data products. This role requires strong expertise in business and data analysis, stakeholder engagement, and Agile delivery, with the ability to bridge complex business needs with technical execution. You will work as part of a multi functional team based in Croydon, reporting to the Demand Management Director, shaping our demands and deliverables within our Single Intelligence Environment. You should be self motivated, a natural problem solver, and used to operating at a high performance level, acting as a main driver feeding the teams with quality specifications. How you will contribute at Janes: Partner with colleagues in Product, RD&A and Development functions to capture and refine business and functional requirements. Deliver high quality product specifications for data products, ensuring alignment with Janes and overall technology strategy. Perform in depth analysis of Product requirements, data flows, and system integrations to inform product design. Break down epics, features, and user stories with clear acceptance criteria and definitions of "done." Collaborate with product and technical stakeholders to inform the mapping of the requirements, technical features and user stories with clear implementation agreement. Challenge and refine requirements to uncover real business problems and drive impactful solutions. Collaborate with QA to define test strategies and support test case development. Continuously review development progress, providing feedback to ensure product delivery meets specifications. Support backlog structuring, impact analysis, gap analysis, and data driven decision making. Lead backlog refinement and participate in stand ups, sprint planning, and retrospectives. The ideal skills and experience for this role are: 8+ years of experience as a Business Analyst, ideally in data product environments. Strong experience in business and data analysis, stakeholder engagement, and Agile delivery. Deep understanding of enterprise web applications, APIs, and DevOps practices. Experience working in data modelling with data architects and data quality analysis. Hands on experience working with APIs, relational / non relational databases using scripting languages and/or other tools to draw insights/analysis. Working knowledge of data platforms involving ETLs (e.g., medallion architecture). Working knowledge of AWS Cloud platforms and services. Passion for data and highly data literate. Excellent networking skills with a desire to work collaboratively to achieve goals; experience working in multidisciplinary agile teams. Excellent negotiation skills with commitment and ability to bring together people and processes to drive forward improvements/changes. Excellent written and verbal communication skills with the ability to communicate effectively and confidently with technical and non technical colleagues across departments. Some of the desirable skills for this role: Familiarity with OSINT workflows, data analysis, or intelligence platforms is highly desirable. Graph data modelling - understanding nodes, relationships, and properties. Understanding of semantic data / ontologies. 27 days of annual leave. Healthy half (0.5 day leave every 6 months for wellbeing). Private medical insurance - BUPA. Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay). Paternity (100% of basic salary for 6 weeks). Life cover. Access to LinkedIn Learning. Access to an on site gym. Equal Opportunities and EEO Statement: Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy / maternity, or gender. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.
We are seeking a visionary and hands on AI Product Engineer to join our Banking Technology group. This is a senior-level, strategic role designed for a leader who thrives at the intersection of product management, artificial intelligence, and software engineering. You will be responsible for shaping the future of our financial products by identifying high-impact opportunities for AI and leading the end-to-end lifecycle from concept to scaled production. This is not a traditional development role. We are looking for a product minded technologist who can bridge the gap between complex business challenges and cutting edge AI solutions. You will be heavier on the "product" side - defining the vision, strategy, and roadmap while maintaining the deep technical expertise to guide a cross functional team in building and shipping world class, AI powered applications. Responsibilities Define the Vision: Own the product strategy for AI initiatives within Banking Technology. Analyze market trends, internal business processes, and user pain points to identify and champion new opportunities for AI driven innovation. Drive the Roadmap: Translate the product vision into a clear, actionable roadmap. Develop and prioritize features, epics, and user stories to guide the engineering team. Lead from the Front: Act as the key technical and product leader for a dedicated team of engineers. Mentor team members, establish modern engineering best practices and foster a culture of excellence and rapid iteration. Bridge Business and Tech: Serve as the primary liaison between business stakeholders, end users, and the development team. Articulate complex technical concepts to non technical audiences and translate business requirements into robust technical designs. Hands On Prototyping and Architecture: Be prepared to get hands on with building proofs of concept and initial prototypes to validate ideas quickly. Champion and Influence: Influence and negotiate with senior leadership to secure buy in and resources for your product vision. Communicate progress, challenges, and outcomes effectively across all levels of the organization. Manage Risk and Compliance: Uphold the firm's commitment to risk management and compliance. Ensure that all product decisions and technical implementations adhere to the highest standards of security, ethics, and regulatory requirements, safeguarding the firm and its clients. Education Experience: Significant experience in technology, with a proven track record of shipping products from concept to launch in a product centric or entrepreneurial role. Product & Engineering Hybrid: Demonstrated experience in a role that blends product management (defining the "what" and "why") with software engineering (defining the "how"). AI/ML Expertise: Deep subject matter expertise in applying modern AI/ML techniques to solve real world business problems. Experience with NLP, predictive modeling, or generative AI is highly desirable. Domain Knowledge: A strong understanding of core banking and financial technology domains (e.g., commercial banking, risk, transaction services, capital markets). Leadership: Proven ability to lead, mentor, and inspire cross functional teams in a fast paced, agile environment. Experience with project management and influencing without direct authority. Stakeholder Management: Exceptional communication and relationship building skills, with the ability to build consensus and drive decisions among senior leaders and diverse stakeholders. Technical Acumen: While this is a product heavy role, you should have a strong foundation in software engineering principles and be comfortable discussing architecture and code with your team. This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What we will provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
25/05/2026
Full time
We are seeking a visionary and hands on AI Product Engineer to join our Banking Technology group. This is a senior-level, strategic role designed for a leader who thrives at the intersection of product management, artificial intelligence, and software engineering. You will be responsible for shaping the future of our financial products by identifying high-impact opportunities for AI and leading the end-to-end lifecycle from concept to scaled production. This is not a traditional development role. We are looking for a product minded technologist who can bridge the gap between complex business challenges and cutting edge AI solutions. You will be heavier on the "product" side - defining the vision, strategy, and roadmap while maintaining the deep technical expertise to guide a cross functional team in building and shipping world class, AI powered applications. Responsibilities Define the Vision: Own the product strategy for AI initiatives within Banking Technology. Analyze market trends, internal business processes, and user pain points to identify and champion new opportunities for AI driven innovation. Drive the Roadmap: Translate the product vision into a clear, actionable roadmap. Develop and prioritize features, epics, and user stories to guide the engineering team. Lead from the Front: Act as the key technical and product leader for a dedicated team of engineers. Mentor team members, establish modern engineering best practices and foster a culture of excellence and rapid iteration. Bridge Business and Tech: Serve as the primary liaison between business stakeholders, end users, and the development team. Articulate complex technical concepts to non technical audiences and translate business requirements into robust technical designs. Hands On Prototyping and Architecture: Be prepared to get hands on with building proofs of concept and initial prototypes to validate ideas quickly. Champion and Influence: Influence and negotiate with senior leadership to secure buy in and resources for your product vision. Communicate progress, challenges, and outcomes effectively across all levels of the organization. Manage Risk and Compliance: Uphold the firm's commitment to risk management and compliance. Ensure that all product decisions and technical implementations adhere to the highest standards of security, ethics, and regulatory requirements, safeguarding the firm and its clients. Education Experience: Significant experience in technology, with a proven track record of shipping products from concept to launch in a product centric or entrepreneurial role. Product & Engineering Hybrid: Demonstrated experience in a role that blends product management (defining the "what" and "why") with software engineering (defining the "how"). AI/ML Expertise: Deep subject matter expertise in applying modern AI/ML techniques to solve real world business problems. Experience with NLP, predictive modeling, or generative AI is highly desirable. Domain Knowledge: A strong understanding of core banking and financial technology domains (e.g., commercial banking, risk, transaction services, capital markets). Leadership: Proven ability to lead, mentor, and inspire cross functional teams in a fast paced, agile environment. Experience with project management and influencing without direct authority. Stakeholder Management: Exceptional communication and relationship building skills, with the ability to build consensus and drive decisions among senior leaders and diverse stakeholders. Technical Acumen: While this is a product heavy role, you should have a strong foundation in software engineering principles and be comfortable discussing architecture and code with your team. This job description provides a high level review of the types of work performed. Other job related duties may be assigned as required. What we will provide you By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretionary annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Visit our Global Benefits page to learn more. Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Position Overview Goldman Sachs Engineers are innovators and problem-solvers, building solutions in Artificial Intelligence, risk management, big data, mobile, and more. This team focuses on creating tools and platform services that enhance the developer experience for all GS engineers. The primary focus is building services and tools to help developers write better and more secure code by implementing best practices, automated code reviews, and security checks. These tools will leverage AI to provide real-time feedback and suggestions, ensuring that code quality and security standards are consistently met. The role includes creating comprehensive documentation and training materials as well as simplifying the developer experience through agentic workflows that streamline processes, reduce manual tasks, and provide intelligent recommendations based on historical data and best practices. Key Responsibilities Design, develop, and maintain tools and platform services that enhance the developer experience. Implement AI-driven solutions to assist with coding and improve developer productivity. Collaborate with cross-functional teams to integrate internal knowledge and best practices into development tools. Continuously evaluate and improve existing tools and platforms to ensure they meet the evolving needs of GS engineers. Be part of our continual drive to innovate and uplift our platforms to take advantage of new technologies such as machine learning and cloud platforms. Provide technical guidance and support to other team members and stakeholders. Stay up to date with the latest industry trends and technologies to ensure our tools and platforms remain cutting-edge. Champion AI tools and solutions through AI governance committees for approval, demonstrating compliance with security standards, model validation requirements, and regulatory guidelines to ensure safe release into production. Monitor and maintain compliance of deployed AI tools through regular security audits, vulnerability assessments, and updates to meet evolving regulatory requirements and internal policy changes. Basic Qualifications Bachelor's or master's degree in computer science, engineering, or a related field. Minimum 6 years of relevant industry experience. Proficiency in programming languages such as Python, Java, or GoLang. Experience with AI and machine learning technologies, particularly in the context of coding assistants. Strong problem-solving skills and the ability to think critically and creatively. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Experience with RESTful web services. Experience or interest in building mission-critical and highly available systems. Experience in end-to-end design and implementation of software products. Team player, eager to work in a regional agile/scrum pod within a global organization. Analytical mindset, creativity, and commercial focus to deliver optimal solutions for the business. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans' status, disability, or any other characteristic protected by applicable law.
25/05/2026
Full time
Position Overview Goldman Sachs Engineers are innovators and problem-solvers, building solutions in Artificial Intelligence, risk management, big data, mobile, and more. This team focuses on creating tools and platform services that enhance the developer experience for all GS engineers. The primary focus is building services and tools to help developers write better and more secure code by implementing best practices, automated code reviews, and security checks. These tools will leverage AI to provide real-time feedback and suggestions, ensuring that code quality and security standards are consistently met. The role includes creating comprehensive documentation and training materials as well as simplifying the developer experience through agentic workflows that streamline processes, reduce manual tasks, and provide intelligent recommendations based on historical data and best practices. Key Responsibilities Design, develop, and maintain tools and platform services that enhance the developer experience. Implement AI-driven solutions to assist with coding and improve developer productivity. Collaborate with cross-functional teams to integrate internal knowledge and best practices into development tools. Continuously evaluate and improve existing tools and platforms to ensure they meet the evolving needs of GS engineers. Be part of our continual drive to innovate and uplift our platforms to take advantage of new technologies such as machine learning and cloud platforms. Provide technical guidance and support to other team members and stakeholders. Stay up to date with the latest industry trends and technologies to ensure our tools and platforms remain cutting-edge. Champion AI tools and solutions through AI governance committees for approval, demonstrating compliance with security standards, model validation requirements, and regulatory guidelines to ensure safe release into production. Monitor and maintain compliance of deployed AI tools through regular security audits, vulnerability assessments, and updates to meet evolving regulatory requirements and internal policy changes. Basic Qualifications Bachelor's or master's degree in computer science, engineering, or a related field. Minimum 6 years of relevant industry experience. Proficiency in programming languages such as Python, Java, or GoLang. Experience with AI and machine learning technologies, particularly in the context of coding assistants. Strong problem-solving skills and the ability to think critically and creatively. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Experience with RESTful web services. Experience or interest in building mission-critical and highly available systems. Experience in end-to-end design and implementation of software products. Team player, eager to work in a regional agile/scrum pod within a global organization. Analytical mindset, creativity, and commercial focus to deliver optimal solutions for the business. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: Goldman Sachs is an equal-opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans' status, disability, or any other characteristic protected by applicable law.
This is a 3-month initial contract for a Junior Software Developer to join a fast-paced team building a cutting-edge AI analytics platform. You'll work across the full stack, contributing to live product features while learning rapidly in a high-impact startup environment. Client Details Our client is an early-stage, venture-backed technology company operating at the intersection of data and artificial intelligence. They're building a platform that allows businesses to interact with data through natural language, combining modern data infrastructure with advanced AI capabilities. Based in central London, the team works closely together in-person, creating a collaborative and high-energy environment where passionate technologists can thrive and grow quickly. Description Build and maintain full-stack features across backend, APIs, and frontend Develop data ingestion pipelines and design scalable database schemas Integrate AI capabilities into the product using modern AI APIs Contribute to frontend development in React, focusing on user experience Collaborate closely with engineers and founders to ship quickly and iterate Support testing, debugging, and documentation to ensure high code quality Profile Experience or solid knowledge of .NET / ASP.NET Core and React Strong understanding of SQL and relational database design Comfortable working with REST APIs and system architecture concepts A genuine passion for software development, AI, and emerging technologies Someone who builds in their own time, experiments, and is naturally curious Proactive, resilient, and thrives in a fast-moving startup environment Strong attention to detail and a collaborative mindset Bonus: exposure to AI APIs (OpenAI, Anthropic, etc.) or AWS Active GitHub or portfolio demonstrating hands-on coding Job Offer Initial 3-month contract with strong potential extension Opportunity to work on cutting-edge AI technology in a real-world product Direct access to founders and ability to shape what gets built Rapid learning in a zero-to-one startup environment A team of passionate builders who care deeply about technology and product
25/05/2026
Seasonal
This is a 3-month initial contract for a Junior Software Developer to join a fast-paced team building a cutting-edge AI analytics platform. You'll work across the full stack, contributing to live product features while learning rapidly in a high-impact startup environment. Client Details Our client is an early-stage, venture-backed technology company operating at the intersection of data and artificial intelligence. They're building a platform that allows businesses to interact with data through natural language, combining modern data infrastructure with advanced AI capabilities. Based in central London, the team works closely together in-person, creating a collaborative and high-energy environment where passionate technologists can thrive and grow quickly. Description Build and maintain full-stack features across backend, APIs, and frontend Develop data ingestion pipelines and design scalable database schemas Integrate AI capabilities into the product using modern AI APIs Contribute to frontend development in React, focusing on user experience Collaborate closely with engineers and founders to ship quickly and iterate Support testing, debugging, and documentation to ensure high code quality Profile Experience or solid knowledge of .NET / ASP.NET Core and React Strong understanding of SQL and relational database design Comfortable working with REST APIs and system architecture concepts A genuine passion for software development, AI, and emerging technologies Someone who builds in their own time, experiments, and is naturally curious Proactive, resilient, and thrives in a fast-moving startup environment Strong attention to detail and a collaborative mindset Bonus: exposure to AI APIs (OpenAI, Anthropic, etc.) or AWS Active GitHub or portfolio demonstrating hands-on coding Job Offer Initial 3-month contract with strong potential extension Opportunity to work on cutting-edge AI technology in a real-world product Direct access to founders and ability to shape what gets built Rapid learning in a zero-to-one startup environment A team of passionate builders who care deeply about technology and product
About Octopus Electroverse We're making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future. In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But it's just the start: we're busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. This Role We are seeking a passionate data professional to drive the electrification of transport by transforming complex information into strategic assets. You will work with a rich variety of datasets, including charge point telemetry, user behaviour, marketing campaigns, sales figures, and operational metrics. Your mission will be to present data with the aim of uncovering actionable insights that enhance efficiency and guide decision making across the entire business. This role offers end to end ownership of the data pipeline. As a key member of a small, high growth team, you will do more than just manage data; you will be instrumental in building our data function. This includes establishing best practices, creating automated pipelines, and shaping the foundational framework for how we leverage data to succeed. What you'll do You'll create SQL data models with dbt to power dashboards and applications You'll develop and maintain data pipelines and automated processes in Airflow and Python You'll integrate third party APIs and databases into our data flows You'll perform in-depth analysis and data transformations with SQL, Python, and Jupyter Notebooks You'll prototype internal data applications and tools (Streamlit, Lightdash, Jupyter) You'll ensure data quality and reliability throughout the lifecycle You'll collaborate with product, technology, commercial and strategy teams to deliver high impact insights and tools What you'll have Data Modelling Experience: Proficiency in using dbt (ideally) for data modelling Dashboard and Data Product Development: Experience in creating data dashboards and developing data products. Collaborative Projects: Experience working on collaborative projects with business teams and familiarity with agile or similar methodologies. Autonomous Problem Solving: Ability to work independently, scope problems, and deliver pragmatic solutions. Data Lifecycle Expertise: Versatility in handling the entire data lifecycle, from ingestion to visualisation and presentation. Tool Building: Passion for creating robust and usable tools to enhance team efficiency. Data Analysis Skills: Proficiency in SQL, python, pandas/numpy, Databricks/Jupyter Notebooks, and experience with large datasets in production environments. GenAI: Experience implementing agentic workflows (nice to have) Curiosity and Drive: Self motivated with a strong desire to learn and improve without lots of help and support. Growth mindset: Learns fast and is enthusiastic about learning new technologies Time Management: Ability to manage multiple projects simultaneously in a fast paced environment. Passion for Net Zero: You don't need to be deeply familiar with the EV market and products (we can teach that), but a passion for the transition to net zero is an excellent start What we work with dbt for data modelling Lightdash and Databricks AI/BI Dashboards as business intelligence tools Databricks Delta Lake for data lake and warehouse storage and querying python as our main programming language Jupyter and Jupyter Hub for notebook analytics and collaboration Circle CI for continuous deployment AWS cloud infrastructure Kubernetes for data services and task orchestration Airflow for job scheduling and tracking Parquet and Delta file formats on S3 for data lake storage Streamlit for data applications The projects will be varied and we're looking for someone who can work autonomously and proactively to scope problems and solve and deliver pragmatic solutions Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership. Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
24/05/2026
Full time
About Octopus Electroverse We're making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future. In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But it's just the start: we're busy expanding internationally, working with more automotive and tech partners, building exciting new features at scale, and creating the integrated charging experiences of the future - all in the name of making public EV charging super simple for customers. Electroverse is a multifunctional team made up of product, development, commercial, operations, marketing, partnerships and more - all focused together on making Octopus the go-to name in EV charging. This Role We are seeking a passionate data professional to drive the electrification of transport by transforming complex information into strategic assets. You will work with a rich variety of datasets, including charge point telemetry, user behaviour, marketing campaigns, sales figures, and operational metrics. Your mission will be to present data with the aim of uncovering actionable insights that enhance efficiency and guide decision making across the entire business. This role offers end to end ownership of the data pipeline. As a key member of a small, high growth team, you will do more than just manage data; you will be instrumental in building our data function. This includes establishing best practices, creating automated pipelines, and shaping the foundational framework for how we leverage data to succeed. What you'll do You'll create SQL data models with dbt to power dashboards and applications You'll develop and maintain data pipelines and automated processes in Airflow and Python You'll integrate third party APIs and databases into our data flows You'll perform in-depth analysis and data transformations with SQL, Python, and Jupyter Notebooks You'll prototype internal data applications and tools (Streamlit, Lightdash, Jupyter) You'll ensure data quality and reliability throughout the lifecycle You'll collaborate with product, technology, commercial and strategy teams to deliver high impact insights and tools What you'll have Data Modelling Experience: Proficiency in using dbt (ideally) for data modelling Dashboard and Data Product Development: Experience in creating data dashboards and developing data products. Collaborative Projects: Experience working on collaborative projects with business teams and familiarity with agile or similar methodologies. Autonomous Problem Solving: Ability to work independently, scope problems, and deliver pragmatic solutions. Data Lifecycle Expertise: Versatility in handling the entire data lifecycle, from ingestion to visualisation and presentation. Tool Building: Passion for creating robust and usable tools to enhance team efficiency. Data Analysis Skills: Proficiency in SQL, python, pandas/numpy, Databricks/Jupyter Notebooks, and experience with large datasets in production environments. GenAI: Experience implementing agentic workflows (nice to have) Curiosity and Drive: Self motivated with a strong desire to learn and improve without lots of help and support. Growth mindset: Learns fast and is enthusiastic about learning new technologies Time Management: Ability to manage multiple projects simultaneously in a fast paced environment. Passion for Net Zero: You don't need to be deeply familiar with the EV market and products (we can teach that), but a passion for the transition to net zero is an excellent start What we work with dbt for data modelling Lightdash and Databricks AI/BI Dashboards as business intelligence tools Databricks Delta Lake for data lake and warehouse storage and querying python as our main programming language Jupyter and Jupyter Hub for notebook analytics and collaboration Circle CI for continuous deployment AWS cloud infrastructure Kubernetes for data services and task orchestration Airflow for job scheduling and tracking Parquet and Delta file formats on S3 for data lake storage Streamlit for data applications The projects will be varied and we're looking for someone who can work autonomously and proactively to scope problems and solve and deliver pragmatic solutions Why else you'll love it here Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit! Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership. Visit our UK perks hub - Octopus Employee Benefits If this sounds like you then we'd love to hear from you. P.S. Our process usually takes up to 4 weeks, but we'll always do our best to flex around what works for you. Along the way, you'll chat with our recruitment team and your recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at and we'd love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. About the role As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies. This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI. This is a hybrid role based out of our London hub. ️ What you'll do Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape Collaborate relentlessly with internal product and engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment ️ What you need Over 5 years of hands on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast paced, high growth B2B SaaS environment Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C suite leadership A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts Benefits & perks (UK full time employees) Generous PTO, plus company holidays Comprehensive medical and dental insurance Paid parental leave for all parents (12 weeks) Fertility and family planning support Early detection cancer testing through Galleri Competitive pension scheme and company contribution Annual work life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company wide off sites and team off sites Competitive compensation and company stock options
24/05/2026
Full time
About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible - through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. About the role As a deployment engineer at WRITER, you'll be at the forefront of expanding human capacity through superintelligence. This isn't just a technical role; it's a deeply influential one where you'll partner directly with our leading enterprise customers. Your expertise will be crucial in uncovering their unique business challenges and architecting AI-powered solutions that leverage our powerful platform and enterprise-grade LLMs. You'll transform complex needs into tangible, high-impact applications, creating champions and driving tangible business results. Your builder's mentality and passion for bringing cutting-edge AI into the hands of real users will directly shape the future of work for some of the world's largest companies. This is a critical role that directly impacts our customers' success and product evolution. You'll contribute significantly to WRITER's mission, working with a dynamic team to push the boundaries of what's possible with generative AI. This is a hybrid role based out of our London hub. ️ What you'll do Partner deeply with enterprise customers to identify strategic AI use cases, validating technical feasibility and owning the end-to-end implementation of tailored solutions Architect and deliver custom applications, templates, and integrations leveraging WRITER's platform, APIs, and Knowledge Graph capabilities to solve complex business challenges Translate intricate technical concepts and platform capabilities into clear, prescriptive solution recommendations, guiding customers through the generative AI landscape Collaborate relentlessly with internal product and engineering teams, providing crucial customer feedback that directly influences our product roadmap and drives continuous innovation Drive down customer time-to-value by developing scalable processes, robust documentation, and efficient workflows for technical integrations Champion the successful adoption and expansion of WRITER's AI solutions within customer accounts, ensuring maximum impact and return on investment ️ What you need Over 5 years of hands on experience in technical SaaS roles, with at least 3 years specifically in solutions architecture, technical consulting, or technical account management Deep technical fluency in Python and extensive experience leveraging APIs, especially in designing sophisticated prompts and understanding linguistic principles for AI applications Proven track record of architecting and delivering complex technical solutions for Fortune 500 enterprises in a fast paced, high growth B2B SaaS environment Exceptional communication and executive presence, capable of simplifying complex AI concepts for diverse audiences, from technical teams to C suite leadership A true builder's mindset with a passion for emerging technologies, always eager to experiment, learn, and iterate in the rapidly evolving world of generative AI A relentless drive to Connect with customers and internal teams, Challenge the status status quo with innovative solutions, and Own the successful outcomes for our most strategic accounts Benefits & perks (UK full time employees) Generous PTO, plus company holidays Comprehensive medical and dental insurance Paid parental leave for all parents (12 weeks) Fertility and family planning support Early detection cancer testing through Galleri Competitive pension scheme and company contribution Annual work life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc. Learning and development stipend Company wide off sites and team off sites Competitive compensation and company stock options
Trainee Developer / Developer - C# Azure .NET AI Trainee Developer / Developer - C# Azure .NET AI Job Description While you'll have heard our name, there's a lot you probably don't know about NEXT. Like how we facilitate eCommerce for numerous other brands that don't have the scale and know-how we do. And that after over 40 years, we're growing faster than ever. The Role In Product Systems, we don't just build tools, we build the intelligent engines that power NEXT's journey from concept to customer. We work hand-in-hand with our Designers, Buyers, and Merchandisers, leveraging AI-driven insights and automation to transform raw ideas into the products our customers love - faster and smarter than ever before. We never stand still. Our mission is to evolve our ecosystem by integrating Generative AI, machine learning, and predictive analytics into our everyday services. We are a collective of tech enthusiasts who thrive on pushing boundaries and answering the 'what-ifs'. Working with us means deep immersion in cutting-edge tech while tackling the ultimate puzzle: modernising legacy systems with future-proof intelligence. We see older code not as a burden, but as a foundation waiting for a modern upgrade. If you enjoy the challenge of refactoring the past to make way for a smarter future, you'll fit right in. We promise an environment that is never dull, backed by the freedom to experiment. Want to pilot a new LLM-based assistant for our Technologists? Or suggest a neural network to optimize our supply chain processes? Go for it. We provide the support and the sandbox-you provide the initiative. What You'll Take On: Technology drives what we do. Plain and simple. As we undergo a massive digital transformation, we need a solid team committed to driving our tech forward. We are currently recruiting at both Trainee and Developer levels to help us lead this charge Your focus will be on the end-to-end journey, translating business requirements into clean code, developing new concepts, testing, deploying, and supporting the applications that keep NEXT moving. You'll provide essential programming and analytical skills across a range of platforms, ensuring our systems are robust and scalable. Working closely with other tech teams, you'll help improve cross-team resolution of issues and provide support for high-impact project work and key business events. You'll be encouraged to proactively improve your existing skills, mastering new technical tools (including AI and automation) as they emerge, while continuously expanding your business knowledge. You'll be doing all this from our Leicestershire Head Office, a fast-paced, encouraging, and supportive environment in which everyone brings an energy and a commitment to delivering for our customers and their own careers. Bring your energy. Play to your strengths. Make things bigger and better than before. Let's Take It On. What You'll Bring: You're self-motivated and eager to learn, with a self-motivated attitude to handle any new challenge. Your ambition is clear through your passion for analytical and programming skills and commitment to building a great career. Your problem solving skills to translate a business requirement into a deliverable software Exposure in C# and experience in using Visual Studio Familiarity with Azure Environment Exposure in Python and libraries such as scikit-learn, PyTorch, TensorFlow Understanding of Software Delivery life cycle and Agile Methodology A strong interest in AI, Machine learning and Data analytics Experience in personal projects, placements or internships involving data or machine learning. We're looking for someone who has the attitude, aptitude and ambition to thrive. If you are curious, flexible and can work with initiative to build strong working relationships, this is the place for you and your career! About Us You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! About some of our Benefits 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) Company performance based bonus On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP and other free health and wellbeing services Free on-site parking Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Grow and develop on the job whilst gaining a qualification Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail. Job Title: Trainee Developer / Developer - C# Azure .NET AI England, United Kingdom of Great Britain and Northern Ireland
24/05/2026
Full time
Trainee Developer / Developer - C# Azure .NET AI Trainee Developer / Developer - C# Azure .NET AI Job Description While you'll have heard our name, there's a lot you probably don't know about NEXT. Like how we facilitate eCommerce for numerous other brands that don't have the scale and know-how we do. And that after over 40 years, we're growing faster than ever. The Role In Product Systems, we don't just build tools, we build the intelligent engines that power NEXT's journey from concept to customer. We work hand-in-hand with our Designers, Buyers, and Merchandisers, leveraging AI-driven insights and automation to transform raw ideas into the products our customers love - faster and smarter than ever before. We never stand still. Our mission is to evolve our ecosystem by integrating Generative AI, machine learning, and predictive analytics into our everyday services. We are a collective of tech enthusiasts who thrive on pushing boundaries and answering the 'what-ifs'. Working with us means deep immersion in cutting-edge tech while tackling the ultimate puzzle: modernising legacy systems with future-proof intelligence. We see older code not as a burden, but as a foundation waiting for a modern upgrade. If you enjoy the challenge of refactoring the past to make way for a smarter future, you'll fit right in. We promise an environment that is never dull, backed by the freedom to experiment. Want to pilot a new LLM-based assistant for our Technologists? Or suggest a neural network to optimize our supply chain processes? Go for it. We provide the support and the sandbox-you provide the initiative. What You'll Take On: Technology drives what we do. Plain and simple. As we undergo a massive digital transformation, we need a solid team committed to driving our tech forward. We are currently recruiting at both Trainee and Developer levels to help us lead this charge Your focus will be on the end-to-end journey, translating business requirements into clean code, developing new concepts, testing, deploying, and supporting the applications that keep NEXT moving. You'll provide essential programming and analytical skills across a range of platforms, ensuring our systems are robust and scalable. Working closely with other tech teams, you'll help improve cross-team resolution of issues and provide support for high-impact project work and key business events. You'll be encouraged to proactively improve your existing skills, mastering new technical tools (including AI and automation) as they emerge, while continuously expanding your business knowledge. You'll be doing all this from our Leicestershire Head Office, a fast-paced, encouraging, and supportive environment in which everyone brings an energy and a commitment to delivering for our customers and their own careers. Bring your energy. Play to your strengths. Make things bigger and better than before. Let's Take It On. What You'll Bring: You're self-motivated and eager to learn, with a self-motivated attitude to handle any new challenge. Your ambition is clear through your passion for analytical and programming skills and commitment to building a great career. Your problem solving skills to translate a business requirement into a deliverable software Exposure in C# and experience in using Visual Studio Familiarity with Azure Environment Exposure in Python and libraries such as scikit-learn, PyTorch, TensorFlow Understanding of Software Delivery life cycle and Agile Methodology A strong interest in AI, Machine learning and Data analytics Experience in personal projects, placements or internships involving data or machine learning. We're looking for someone who has the attitude, aptitude and ambition to thrive. If you are curious, flexible and can work with initiative to build strong working relationships, this is the place for you and your career! About Us You know Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer and for Kidswear we're the market leader. At the last count we have over 500 stores, plus the Next Online and it's now possible to buy on-line from over 70 countries around the world! So we've gone global! About some of our Benefits 25% off most NEXT, MADE , Lipsy , Gap and Victoria's Secret products ( when purchased through NEXT) Company performance based bonus On-site Nursery available; OFSTED outstanding in all areas 10% off most partner brands & up to 15% off Branded Beauty Early VIP access to sale stock Access to fantastic discounts at our Staff Shops Restaurants with great food at amazing prices Access a digital GP and other free health and wellbeing services Free on-site parking Financial Wellbeing - Save, track and enhance your financial wellbeing Apprenticeship - Grow and develop on the job whilst gaining a qualification Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store Support Networks - Access to Network Groups to empower and celebrate each other Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email (please include 'Workplace Adjustments' in the subject line), or call us on and leave a voicemail. Job Title: Trainee Developer / Developer - C# Azure .NET AI England, United Kingdom of Great Britain and Northern Ireland
Product & Technology - London, Full-Time Description As a Principal Product Manager for Analytics at Siteimprove, you will own the strategy and execution for our Analytics pillar as part of Siteimprove s strategic shift toward an agentic content intelligence platform. You will define how we deliver trustworthy, democratized, actionable insights across web analytics, digital experience analytics, marketing analytics, and app (product) analytics and how those insights become the connective tissue that makes our Search and Accessibility pillars more intelligent, proactive, and outcome-oriented. This is a high-impact role in a crowded, fast-evolving market. You will be responsible for clarifying Siteimprove s differentiated position, shaping an integration strategy across ecosystem tools and partners, and building a unified experience that turns fragmented data into proactive insights, recommendations, and agent-guided workflows. You will partner across Product, Engineering, Data Science, Design, and GTM to build capabilities that customers trust for decision-making and that directly improve content performance, conversion, and compliance at enterprise scale. Here is a taste of the questions you, as a leader, will be asking yourself almost every day: What is our differentiated point of view in a world dominated by GA4, Adobe, and a growing set of specialized DXA and product analytics tools? How do we build a unified, simple UX that consolidates insight across web, marketing, experience, and app analytics without overwhelming users? What is the right integration strategy so customers can connect Siteimprove to their ecosystem (CDPs, ad platforms, BI tools, experimentation, tag managers) with minimal friction? How do we move from reactive dashboards to proactive insight and agent-guided recommendations that teams act on? How do we instrument trust: data quality, governance, privacy, and explainability especially as AI becomes part of the analytics workflow? How do we ensure analytics doesn t live in a silo, but actively powers smarter prioritization in Search and Accessibility? What you will be doing If you re excited about building analytics products that are both technically rigorous and decisively useful and thrive in ambiguous, high-visibility problem spaces this role is for you. In this role, you will be responsible for scoping and delivering large initiatives across Siteimprove s Analytics pillar. Responsibilities include partnering with customers and internal stakeholders to define business and system requirements, writing clear product specifications with success criteria, driving schedules from design to release, and managing production launches and adoption. You will lead and coordinate efforts across Engineering, Design, Data Science, Product Marketing, Sales, and Customer Success to develop an analytics platform that is enterprise-ready, differentiated, and deeply integrated across Siteimprove s broader platform. You will have end-to-end ownership from strategy to delivery to measurement and will provide regular visibility to senior leadership on pillar performance, priorities, and risks. Own the Analytics pillar strategy and roadmap spanning web analytics, digital experience analytics, marketing analytics, and app (product) analytics within Siteimprove s agentic content intelligence platform. Define Siteimprove s differentiated analytics position: who we serve best, what jobs we do better than incumbents, and how we win in a crowded market. Drive a unified, simple UX that consolidates insights across analytics disciplines, with consistent entities, navigation, and workflows that reduce fragmentation and improve adoption. Establish an ecosystem integration strategy across key partner categories (tag management, BI, CDP/CRM, ad platforms, experimentation, consent/privacy, data warehouses) including build vs buy vs partner recommendations. Build proactive insight systems: anomaly detection, opportunity surfacing, segmentation, attribution-informed signals, and next best actions that guide teams to outcomes. Ensure Analytics actively powers other pillars by providing actionable signals and segmentation that improve Search and Accessibility prioritization, measurement, and executive reporting. Partner with Engineering and Data Science to define data pipelines, identity/consent approaches (as applicable), event and content schemas, governance controls, and reliability SLAs. Define and operate a metrics and quality program: instrumentation, adoption funnels, data completeness, latency, accuracy, and customer outcome measurement. Lead cross-functional execution from discovery through launch, ensuring high-quality delivery, clear stakeholder alignment, and pragmatic tradeoffs for time-to-market. Represent the Analytics pillar internally and externally through customer briefings, roadmap narratives, executive updates, and enablement for Sales and Customer Success. What we will require of you Bachelor s degree in Computer Science, Engineering, Information Systems, Data Science, Business Analytics, or equivalent experience. 8+ years of product management experience, including ownership of strategy and roadmap for complex B2B SaaS products. Experience building analytics products or data platforms (web/app analytics, marketing analytics, DXA, BI, data pipelines) with a Strong grasp of measurement concepts. Demonstrated ability to drive simplified, unified experiences across complex product surfaces and cross-functional data domains. Strong technical fluency: ability to engage on event models, tagging/collection approaches, data pipelines, privacy/consent considerations, and scalable architecture tradeoffs.Proven ability to lead cross-functional teams and influence without authority across Product, Engineering, Design, Data Science, and GTM. Excellent communicator and writer, able to align stakeholders and make crisp tradeoffs. High ownership: you drive clarity, momentum, and outcomes. Remote or Hybrid EU, UK, Canada, or United States What we will love about you Experience in analytics products: digital analytics, marketing analytics, BI, experimentation, monitoring/observability, or data platforms. Familiarity with event instrumentation, identity/resolution, schema/taxonomy design, and data governance. Experience with AI-powered analytics: natural language querying, summarization, recommendations, or agentic workflows, with strong trust/guardrail instincts. Integrations/platform experience (APIs, webhooks, warehouse/BI connectors, workflow tools like Jira/Asana/ServiceNow). Experience with regulated enterprise customers and privacy/security constraints. In addition, we hope you will appreciate: Rest and relaxation: 25 days of annual leave plus 10 paid public holidays, giving you time to recharge, focus on your wellbeing, and take meaningful time away when you need it. Comprehensive benefits: Private Medical Insurance, enhanced family leave and Step Back-In programme, wellbeing support through Canada Life (including 24/7 GP access, mental health services, fitness and wellbeing programmes), life assurance, and travel-to-work reimbursement supporting you and your family at every stage. Prepare for the future: Aviva workplace pension with employer contributions, helping you plan confidently for your long-term financial wellbeing. Siteimprove is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at .
24/05/2026
Full time
Product & Technology - London, Full-Time Description As a Principal Product Manager for Analytics at Siteimprove, you will own the strategy and execution for our Analytics pillar as part of Siteimprove s strategic shift toward an agentic content intelligence platform. You will define how we deliver trustworthy, democratized, actionable insights across web analytics, digital experience analytics, marketing analytics, and app (product) analytics and how those insights become the connective tissue that makes our Search and Accessibility pillars more intelligent, proactive, and outcome-oriented. This is a high-impact role in a crowded, fast-evolving market. You will be responsible for clarifying Siteimprove s differentiated position, shaping an integration strategy across ecosystem tools and partners, and building a unified experience that turns fragmented data into proactive insights, recommendations, and agent-guided workflows. You will partner across Product, Engineering, Data Science, Design, and GTM to build capabilities that customers trust for decision-making and that directly improve content performance, conversion, and compliance at enterprise scale. Here is a taste of the questions you, as a leader, will be asking yourself almost every day: What is our differentiated point of view in a world dominated by GA4, Adobe, and a growing set of specialized DXA and product analytics tools? How do we build a unified, simple UX that consolidates insight across web, marketing, experience, and app analytics without overwhelming users? What is the right integration strategy so customers can connect Siteimprove to their ecosystem (CDPs, ad platforms, BI tools, experimentation, tag managers) with minimal friction? How do we move from reactive dashboards to proactive insight and agent-guided recommendations that teams act on? How do we instrument trust: data quality, governance, privacy, and explainability especially as AI becomes part of the analytics workflow? How do we ensure analytics doesn t live in a silo, but actively powers smarter prioritization in Search and Accessibility? What you will be doing If you re excited about building analytics products that are both technically rigorous and decisively useful and thrive in ambiguous, high-visibility problem spaces this role is for you. In this role, you will be responsible for scoping and delivering large initiatives across Siteimprove s Analytics pillar. Responsibilities include partnering with customers and internal stakeholders to define business and system requirements, writing clear product specifications with success criteria, driving schedules from design to release, and managing production launches and adoption. You will lead and coordinate efforts across Engineering, Design, Data Science, Product Marketing, Sales, and Customer Success to develop an analytics platform that is enterprise-ready, differentiated, and deeply integrated across Siteimprove s broader platform. You will have end-to-end ownership from strategy to delivery to measurement and will provide regular visibility to senior leadership on pillar performance, priorities, and risks. Own the Analytics pillar strategy and roadmap spanning web analytics, digital experience analytics, marketing analytics, and app (product) analytics within Siteimprove s agentic content intelligence platform. Define Siteimprove s differentiated analytics position: who we serve best, what jobs we do better than incumbents, and how we win in a crowded market. Drive a unified, simple UX that consolidates insights across analytics disciplines, with consistent entities, navigation, and workflows that reduce fragmentation and improve adoption. Establish an ecosystem integration strategy across key partner categories (tag management, BI, CDP/CRM, ad platforms, experimentation, consent/privacy, data warehouses) including build vs buy vs partner recommendations. Build proactive insight systems: anomaly detection, opportunity surfacing, segmentation, attribution-informed signals, and next best actions that guide teams to outcomes. Ensure Analytics actively powers other pillars by providing actionable signals and segmentation that improve Search and Accessibility prioritization, measurement, and executive reporting. Partner with Engineering and Data Science to define data pipelines, identity/consent approaches (as applicable), event and content schemas, governance controls, and reliability SLAs. Define and operate a metrics and quality program: instrumentation, adoption funnels, data completeness, latency, accuracy, and customer outcome measurement. Lead cross-functional execution from discovery through launch, ensuring high-quality delivery, clear stakeholder alignment, and pragmatic tradeoffs for time-to-market. Represent the Analytics pillar internally and externally through customer briefings, roadmap narratives, executive updates, and enablement for Sales and Customer Success. What we will require of you Bachelor s degree in Computer Science, Engineering, Information Systems, Data Science, Business Analytics, or equivalent experience. 8+ years of product management experience, including ownership of strategy and roadmap for complex B2B SaaS products. Experience building analytics products or data platforms (web/app analytics, marketing analytics, DXA, BI, data pipelines) with a Strong grasp of measurement concepts. Demonstrated ability to drive simplified, unified experiences across complex product surfaces and cross-functional data domains. Strong technical fluency: ability to engage on event models, tagging/collection approaches, data pipelines, privacy/consent considerations, and scalable architecture tradeoffs.Proven ability to lead cross-functional teams and influence without authority across Product, Engineering, Design, Data Science, and GTM. Excellent communicator and writer, able to align stakeholders and make crisp tradeoffs. High ownership: you drive clarity, momentum, and outcomes. Remote or Hybrid EU, UK, Canada, or United States What we will love about you Experience in analytics products: digital analytics, marketing analytics, BI, experimentation, monitoring/observability, or data platforms. Familiarity with event instrumentation, identity/resolution, schema/taxonomy design, and data governance. Experience with AI-powered analytics: natural language querying, summarization, recommendations, or agentic workflows, with strong trust/guardrail instincts. Integrations/platform experience (APIs, webhooks, warehouse/BI connectors, workflow tools like Jira/Asana/ServiceNow). Experience with regulated enterprise customers and privacy/security constraints. In addition, we hope you will appreciate: Rest and relaxation: 25 days of annual leave plus 10 paid public holidays, giving you time to recharge, focus on your wellbeing, and take meaningful time away when you need it. Comprehensive benefits: Private Medical Insurance, enhanced family leave and Step Back-In programme, wellbeing support through Canada Life (including 24/7 GP access, mental health services, fitness and wellbeing programmes), life assurance, and travel-to-work reimbursement supporting you and your family at every stage. Prepare for the future: Aviva workplace pension with employer contributions, helping you plan confidently for your long-term financial wellbeing. Siteimprove is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Siteimprove is a global corporation that has developed data practices to ensure your personally identifiable information is appropriately protected. Please note that personal information may be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in accordance with our Privacy Policy at .
Location London, UK Employment Type Full time Location Type Hybrid Department Model Deployment for Business About the team OpenAI's Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM). About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI's APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You'll thrive in this role if you: 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable Former founder, or early engineer at a startup who has built a product from scratch is a plus Experience with relational databases like Postgres/MySQL Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative Action and Equal Employment Opportunity Policy Statement Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
24/05/2026
Full time
Location London, UK Employment Type Full time Location Type Hybrid Department Model Deployment for Business About the team OpenAI's Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM). About the Role We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI's APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements. You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback. This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role, you will: Embed deeply with strategic customers to understand their business challenges and technical requirements in detail. Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach. Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments. Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure. Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function. You'll thrive in this role if you: 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable Former founder, or early engineer at a startup who has built a product from scratch is a plus Experience with relational databases like Postgres/MySQL Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. OpenAI's affirmative Action and Equal Employment Opportunity Policy Statement Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation About the role Relay's network runs on forecasts. Every shift released in sortation, every middle-mile van dispatched, every last-mile route planned, every expansion decision made - all downstream of models that predict how parcels move through our system. When those models are right, the network runs efficiently and cost per parcel drops. When they drift, the cost compounds across every stage of the operation. The Network squad builds and maintains the forecasting engine that powers all of it. As a Senior Data Scientist in the Network squad, you will lead a core domain within that engine, working alongside other Data Scientists and Analysts who each bring different expertise. The scope spans demand forecasting, expansion modelling, parcel intelligence, and sortation predictions - and the specific domain you take on will depend on your strengths and what the squad needs most. What's common across all of it: you will build and maintain models that directly drive operational decisions for multiple teams across Relay, every day. This means different things depending on the domain. It might mean building the expansion models that determine where Relay grows next: which outcodes to enter, how volumes ramp in new areas, and how the pitstop network should evolve. It might mean working on the dimensions model that predicts parcel weights and sizes before they arrive, feeding route planning and vehicle loading decisions. It might mean extending the demand forecast horizon from 7 days toward 30, giving downstream teams more lead time to plan. Or it might mean improving the predictions that determine what volume is available to sort on a given night, and how that volume should be allocated across sort centres. Relay operates a centralised data team of around 30 Data Engineers, Analysts, and Data Scientists, with specialists embedded into squads across the business. You will sit in the Network squad alongside other Data Scientists and Analysts, reporting into the centralised data team. The squad is growing, and you will have significant influence over its technical direction and the modelling approaches it adopts. You will be supported by Analysts who build the monitoring and reporting layer, and a squad lead who sets strategic direction. What You'll Do Build and maintain forecasting models within your domain - from initial exploration through to validation and production deployment Learn the operational processes your models serve, supported by the squad and the teams who use the forecasts, and identify where the current approach falls short Monitor how your models perform in production, investigate when accuracy drops, and work with the squad to improve them Contribute to methodology decisions and validation approaches, working with other Data Scientists in the squad to improve the forecasting engine over time Translate problems from consuming squads into data science problems - Sortation, Middle Mile, Last Mile, Routing, and Commercial each depend on Network's forecasts Work with Finance, who extend the operational forecasts into longer-range financial projections, to ensure the handoff between operational and financial models is reliable Quantify the impact of model errors on cost per parcel, helping the squad and stakeholders prioritise where to invest effort Influence the squad's technical direction and modelling approaches as the team grows Who Will Thrive in This Role? Experience thinking about interconnected systems - understanding that a demand forecast isn't just a number, but flows through shift release, van dispatch, route planning, and courier allocation. You're interested in how your models connect to the models around them. A track record of building and delivering models. You've worked from ambiguous starting points before - understanding the problem, building something useful, validating it against real operations, and iterating. You evaluate models beyond standard offline metrics - connecting outputs to downstream applications and business KPIs, and measuring how improvements translate into operational impact. The squad works collaboratively to define priorities and scope, and you'll have support from the squad lead and your peers as you ramp up Strong Python and SQL, and comfort working across the modelling lifecycle - from data extraction and feature engineering through to model training, validation, and production deployment. You've worked with time-series forecasting methods - whether classical statistical approaches, gradient boosting, deep learning, or a combination - and you understand the trade-offs between them. Experience with data engineering is useful, and you'll be supported by a dedicated engineer in the squad. You have at least 5 years of experience in a data science or quantitative modelling role, with examples of models you built that informed operational or commercial decisions. You've taken models from notebook to production - writing maintainable code, building pipelines that run reliably, and debugging when they don't. You've contributed to methodology decisions and understand that a model isn't done when it trains well; it's done when it's running, monitored, and trusted. You have experience communicating with non-technical stakeholders. The squads that consume the forecasts need to trust them, and that trust comes from explaining what the models do, where they're reliable, and where they're not. You're comfortable using AI tools - LLMs, code assistants, and similar - to accelerate your workflow, from exploratory analysis to code generation, and you're curious about where these tools can augment the modelling process itself. This role suits someone who wants to see whether their models made a real difference to how the network operates - there is a direct feedback loop between your work and operational outcomes. Logistics or delivery network experience is a plus, but what matters more is the ability to learn a complex operational domain quickly and model it well. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
24/05/2026
Full time
Relay is fundamentally reshaping how goods move in an online era. Backed by Europe's largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seen Relay's Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone. THE TEAM 110 people, more than half in engineering, product and data 45+ advanced degrees across computer science, mathematics and operations research Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle An intellectually vibrant culture of first principles thinking, tight feedback loops and relentless experimentation About the role Relay's network runs on forecasts. Every shift released in sortation, every middle-mile van dispatched, every last-mile route planned, every expansion decision made - all downstream of models that predict how parcels move through our system. When those models are right, the network runs efficiently and cost per parcel drops. When they drift, the cost compounds across every stage of the operation. The Network squad builds and maintains the forecasting engine that powers all of it. As a Senior Data Scientist in the Network squad, you will lead a core domain within that engine, working alongside other Data Scientists and Analysts who each bring different expertise. The scope spans demand forecasting, expansion modelling, parcel intelligence, and sortation predictions - and the specific domain you take on will depend on your strengths and what the squad needs most. What's common across all of it: you will build and maintain models that directly drive operational decisions for multiple teams across Relay, every day. This means different things depending on the domain. It might mean building the expansion models that determine where Relay grows next: which outcodes to enter, how volumes ramp in new areas, and how the pitstop network should evolve. It might mean working on the dimensions model that predicts parcel weights and sizes before they arrive, feeding route planning and vehicle loading decisions. It might mean extending the demand forecast horizon from 7 days toward 30, giving downstream teams more lead time to plan. Or it might mean improving the predictions that determine what volume is available to sort on a given night, and how that volume should be allocated across sort centres. Relay operates a centralised data team of around 30 Data Engineers, Analysts, and Data Scientists, with specialists embedded into squads across the business. You will sit in the Network squad alongside other Data Scientists and Analysts, reporting into the centralised data team. The squad is growing, and you will have significant influence over its technical direction and the modelling approaches it adopts. You will be supported by Analysts who build the monitoring and reporting layer, and a squad lead who sets strategic direction. What You'll Do Build and maintain forecasting models within your domain - from initial exploration through to validation and production deployment Learn the operational processes your models serve, supported by the squad and the teams who use the forecasts, and identify where the current approach falls short Monitor how your models perform in production, investigate when accuracy drops, and work with the squad to improve them Contribute to methodology decisions and validation approaches, working with other Data Scientists in the squad to improve the forecasting engine over time Translate problems from consuming squads into data science problems - Sortation, Middle Mile, Last Mile, Routing, and Commercial each depend on Network's forecasts Work with Finance, who extend the operational forecasts into longer-range financial projections, to ensure the handoff between operational and financial models is reliable Quantify the impact of model errors on cost per parcel, helping the squad and stakeholders prioritise where to invest effort Influence the squad's technical direction and modelling approaches as the team grows Who Will Thrive in This Role? Experience thinking about interconnected systems - understanding that a demand forecast isn't just a number, but flows through shift release, van dispatch, route planning, and courier allocation. You're interested in how your models connect to the models around them. A track record of building and delivering models. You've worked from ambiguous starting points before - understanding the problem, building something useful, validating it against real operations, and iterating. You evaluate models beyond standard offline metrics - connecting outputs to downstream applications and business KPIs, and measuring how improvements translate into operational impact. The squad works collaboratively to define priorities and scope, and you'll have support from the squad lead and your peers as you ramp up Strong Python and SQL, and comfort working across the modelling lifecycle - from data extraction and feature engineering through to model training, validation, and production deployment. You've worked with time-series forecasting methods - whether classical statistical approaches, gradient boosting, deep learning, or a combination - and you understand the trade-offs between them. Experience with data engineering is useful, and you'll be supported by a dedicated engineer in the squad. You have at least 5 years of experience in a data science or quantitative modelling role, with examples of models you built that informed operational or commercial decisions. You've taken models from notebook to production - writing maintainable code, building pipelines that run reliably, and debugging when they don't. You've contributed to methodology decisions and understand that a model isn't done when it trains well; it's done when it's running, monitored, and trusted. You have experience communicating with non-technical stakeholders. The squads that consume the forecasts need to trust them, and that trust comes from explaining what the models do, where they're reliable, and where they're not. You're comfortable using AI tools - LLMs, code assistants, and similar - to accelerate your workflow, from exploratory analysis to code generation, and you're curious about where these tools can augment the modelling process itself. This role suits someone who wants to see whether their models made a real difference to how the network operates - there is a direct feedback loop between your work and operational outcomes. Logistics or delivery network experience is a plus, but what matters more is the ability to learn a complex operational domain quickly and model it well. Compensation, Benefits & Workplace Generous equity, richer than 99% of European startups, with annual top-ups to share Relay's success. Private health & dental coverage, so comprehensive you'd need to be a partner at a Magic Circle law firm to match it. 25 days of holidays Enhanced parental leave. Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote. Hardware of your choice. Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more). Who Thrives at Relay? Aim with Precision: You define problems clearly and measure your impact meticulously. Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction. 1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience. All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts. People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success. Grow the Whole Pie: You seek out win win solutions for merchants, couriers, and our customers, because when they thrive, so do we. If these resonate, and you combine strong technical fundamentals with entrepreneurial drive, let's connect. Relay is an equal-opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.
2026 Graduate Software Engineer - DevOps Bristol, UK About us Graphcore is one of the world's leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems. The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Supporting the delivery and ongoing maintenance of tools and services to support the software build and release process Deploy and maintain services with Kubernetes and Docker Supporting the ongoing management of our Cloud Infrastructure using tools such as Terraform Working closely with development teams working on the ML Software Stack (SDK) Candidate Profile Bachelor or Master's Degree in Computer Science, Maths, Machine Learning, Data Science, or related field Knowledge of Python/Go/Java/C++ (or similar language) Experience managing or developing in Linux environments Understanding of CI/CD principles Experience using Kubernetes (k8s) or OpenStack Experience with Infrastructure as Code (IaC) tools (e.g. Terraform/OpenTofu) Experience with GitHub Actions Experience with build tools (e.g. CMake) Experience with Grafana Familiarity with cloud services (e.g. AWS) In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
24/05/2026
Full time
2026 Graduate Software Engineer - DevOps Bristol, UK About us Graphcore is one of the world's leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world's most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore's teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Join our dynamic Software Infrastructure team and take a pivotal role in scaling and managing our infrastructure. You will develop essential tools and services that empower our broader software team. Your contributions will enhance the build, test, deployment, and productisation processes of our Machine Learning Software components. Work with our High-Performance Computing (HPC) AI platforms and gain invaluable experience in distributed systems. The Team The Software Infrastructure team provides critical platforms and services for software development teams across the business. Our responsibilities include managing the CI platform and services, build engineering, component integration, and packaging and release systems. We operate in squads, fostering a culture of service ownership and empowerment for our engineers. We focus on long-term engineering solutions and strive to eliminate toil wherever possible. Responsibilities and Duties Supporting the delivery and ongoing maintenance of tools and services to support the software build and release process Deploy and maintain services with Kubernetes and Docker Supporting the ongoing management of our Cloud Infrastructure using tools such as Terraform Working closely with development teams working on the ML Software Stack (SDK) Candidate Profile Bachelor or Master's Degree in Computer Science, Maths, Machine Learning, Data Science, or related field Knowledge of Python/Go/Java/C++ (or similar language) Experience managing or developing in Linux environments Understanding of CI/CD principles Experience using Kubernetes (k8s) or OpenStack Experience with Infrastructure as Code (IaC) tools (e.g. Terraform/OpenTofu) Experience with GitHub Actions Experience with build tools (e.g. CMake) Experience with Grafana Familiarity with cloud services (e.g. AWS) In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
