Transactional Services Manager / Associate Director Department: Advisory Employment Type: Permanent - Full Time Location: London Description We are currently seeking a Transaction Services Manager/Associate Director to join our London office on a full-time permanent basis. Kreston Reeves Corporate Finance specialises in providing transaction and lead advisory services to privately owned, owner managed and small/mid market cap listed companies. Transaction values are typically in the £1 million to £50 million range and include both domestic and cross border projects. The Transaction Services team acts for businesses across all sectors, assisting on a range of transactions including buy side advisory, financial due diligence on pre acquisition / vendor / pre lend / private equity transactions, completion reviews and undertakes reporting accountant roles on listings. About the role Support the delivery of Corporate Finance assignments, working under supervision and ensuring appropriate Director/Partner involvement and sign off Review and maintain core financial datapacks, reports and other client facing documentation Monitor project progress, manage junior team members, and maintain clear communication with clients and internal stakeholders Ensure client work is delivered within budget and in line with agreed service line standards Act as a point of contact on assigned workstreams and attend internal and external business development events What we're looking for The ideal candidate will be ACA qualified or equivalent Several years experience within Transactional Services Experience of managing a team on ongoing multiple projects Analytical skills and attention to detail Good commercial and well organised approach Financial Modelling - clear understanding of financial models and their context and impact What we can offer Financial wellbeing - competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards. Leave - 25.5 (manager) or 27.5 (associate director) days plus bank holidays, holiday buying Mental wellbeing - hybrid working (3 days in the office / 2 from home) and flexible working policies, Employee Assistance Programme and counselling Physical wellbeing - Private Medical Insurance, Critical Illness Insurance and an annual flu jab. Recognition - monthly nominations for financial awards based on culture and values Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses Diversity, inclusion and belonging - we operate several family friendly policies and take proactive steps to create an inclusive environment ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes Travel - other optional benefits include: cycle to work scheme, interest free season ticket loan (London only), interest free car/motorbike loan At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing . Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.
27/07/2026
Full time
Transactional Services Manager / Associate Director Department: Advisory Employment Type: Permanent - Full Time Location: London Description We are currently seeking a Transaction Services Manager/Associate Director to join our London office on a full-time permanent basis. Kreston Reeves Corporate Finance specialises in providing transaction and lead advisory services to privately owned, owner managed and small/mid market cap listed companies. Transaction values are typically in the £1 million to £50 million range and include both domestic and cross border projects. The Transaction Services team acts for businesses across all sectors, assisting on a range of transactions including buy side advisory, financial due diligence on pre acquisition / vendor / pre lend / private equity transactions, completion reviews and undertakes reporting accountant roles on listings. About the role Support the delivery of Corporate Finance assignments, working under supervision and ensuring appropriate Director/Partner involvement and sign off Review and maintain core financial datapacks, reports and other client facing documentation Monitor project progress, manage junior team members, and maintain clear communication with clients and internal stakeholders Ensure client work is delivered within budget and in line with agreed service line standards Act as a point of contact on assigned workstreams and attend internal and external business development events What we're looking for The ideal candidate will be ACA qualified or equivalent Several years experience within Transactional Services Experience of managing a team on ongoing multiple projects Analytical skills and attention to detail Good commercial and well organised approach Financial Modelling - clear understanding of financial models and their context and impact What we can offer Financial wellbeing - competitive salary, contributory pension scheme, Life Assurance, Health Cash Plan, Income Protection Scheme and Perks at Work discounts and rewards. Leave - 25.5 (manager) or 27.5 (associate director) days plus bank holidays, holiday buying Mental wellbeing - hybrid working (3 days in the office / 2 from home) and flexible working policies, Employee Assistance Programme and counselling Physical wellbeing - Private Medical Insurance, Critical Illness Insurance and an annual flu jab. Recognition - monthly nominations for financial awards based on culture and values Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses Diversity, inclusion and belonging - we operate several family friendly policies and take proactive steps to create an inclusive environment ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes Travel - other optional benefits include: cycle to work scheme, interest free season ticket loan (London only), interest free car/motorbike loan At Kreston Reeves, we are committed to creating an inclusive and accessible workplace for all. We understand that everyone has unique needs, and we strive to accommodate them through reasonable adjustments. Whether it's adapting work environments, providing assistive technologies, or modifying processes, we are dedicated to supporting our employees in realising their full potential. If you require any reasonable adjustments to participate in our recruitment process or thrive in your role, please don't hesitate to reach out by emailing . Your success is important to us, and we're here to ensure a supportive and inclusive experience for all.
The national salary range is £32,483 - £37,265, London salary range is £34,281 - £41,836. Your salary will be dependent on your base location Working Pattern Full Time, Flexible Working Vacancy Approach External Location London, National Region London, National Closing Date 09-Aug-2026 Post Type Fixed Term HEO Number of jobs available 1 Reserve List 12 Months Job ID 20391 Descriptions & requirements Strategy Advisor About the Parole Board The Parole Board is a court-like body that determines if someone is safe to release from prison. We do that with great care and public safety is our number one priority. All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release, although not all decisions members take are popular and they try to do this as fairly and objectively as they can. The Parole Board is made up of approximately 230 members of staff based in our London Head Office and approximately 300 nationally based Parole Board Members, who make decisions on risk by assessing cases at the point of referral from the Secretary of State and attending hearings at prisons across the country. The Parole Board offers an excellent flexible working policy which allows employees to have an effective work, home life balance. We are committed to the development of employees and how to support their learning. We therefore promote staff participating in apprenticeships and wider learning. The Parole Board currently exceeds the government target of employees on apprenticeships. About the role The post holder will support the Strategy Hub by helping to develop evidence-based strategy, coordinate defined strategic workstreams, gather insight from internal and external sources, support stakeholder engagement and produce clear analysis and briefing to inform senior decision-making. The role is aligned to the Civil Service Policy Profession standards and will particularly require the ability to see the bigger picture, work together across boundaries and deliver at pace. Supporting the development of the Parole Board's corporate strategy, business planning cycle and strategic forward look. Engaging across the organisation and with external partners to gather evidence, understand impacts, test proposals and support delivery of strategic priorities. Supporting and coordinating defined strategic workstreams, including court ambition, digital strategy and transparency, under the direction of the Strategic Change Manager. Maintaining the strategic forward look, action logs and supporting products so that priorities, risks, dependencies and decision points are visible. Person specification The post holder will be part of the Strategy Hub and report to the Strategic Change Manager. They will bring curiosity, sound judgement and enthusiasm, helping the organisation understand strategic choices, explore new ideas and develop evidence-based solutions to complex organisational challenges. They will be expected to see the bigger picture, work collaboratively, communicate clearly and deliver high-quality work at pace. Main Duties Your role will be to support the Strategy Hub to strengthen the Parole Board's strategic capability. You will help the organisation understand the wider policy and justice context, build evidence, engage stakeholders and develop clear options and advice to support senior decision-making. The role is suitable for an HEO developing as a policy and strategy professional, with support and direction from the Strategic Change Manager. Support the development and delivery of the Parole Board's corporate strategy, business planning cycle and strategic forward look, ensuring work is aligned to the organisation's purpose, statutory responsibilities and wider justice system priorities. Support and coordinate defined strategic workstreams, including court ambition, digital strategy and transparency, helping to clarify objectives, develop plans, identify dependencies and track progress. Help develop clear problem statements, objectives, options and success measures for strategic projects, ensuring proposals are proportionate, evidence-based and focused on the outcomes the organisation is seeking to achieve. Stakeholder Engagement Build effective working relationships with colleagues across the Parole Board, including operational, legal, policy, digital, communications, governance, member-facing and corporate services teams. Support engagement with external stakeholders, including Ministry of Justice policy, sponsorship, digital, commercial and reform colleagues, to ensure strategic work is informed by wider government priorities and justice system developments. Plan and support workshops, meetings and engagement sessions to gather views, test proposals, understand operational impacts and support collaborative strategy development. Horizon Scanning and Insight Monitor relevant political, legislative, policy, operational and digital developments across the justice system and wider public sector, identifying issues that may create risks, opportunities or choices for the Parole Board. Draw together information from internal data, project updates, stakeholder feedback, external publications and policy developments to build a rounded evidence base for strategic decision-making. Evidence, Options, Analysis and Advice Develop and maintain evidence bases for key strategic priorities, ensuring proposals are supported by clear analysis, relevant data and an understanding of benefits, risks, costs and delivery implications. Support options analysis for strategic decisions by identifying viable choices, assessing trade-offs, clarifying assumptions and presenting balanced recommendations for senior consideration. Draft clear briefings, submissions, discussion papers and presentations that explain complex issues in a concise and accessible way. Planning, Governance and Delivery Support Maintain and update relevant strategy plans, action logs, forward looks, project trackers and other working documents to ensure progress is visible and well managed. Resources and evaluation Support the Strategic Change Manager to assess delivery progress, capture learning, evaluate outcomes and provide information for effective decision-making. •Other ad hoc tasks appropriate to the role and grade as assigned from time to time by the Strategic Change Manager, Director of Strategy and Corporate Services or Chief Executive. •To undertake these responsibilities in line with current legislation, Parole Board policies, and the key documents listed below. Learning and development opportunities will be given to the successful candidate. Skills and experience required for the post •Ability to see the bigger picture by understanding how the Parole Board's work fits within wider justice system priorities and the public interest. •An awareness of the standards of the Civil Service Policy Profession and an interest in developing as a policy and strategy professional. • Ability to gather, assess and present evidence from a range of sources to support options analysis, recommendations and senior decision-making. •Ability to work together with operational, policy, legal, digital, finance, governance and corporate services colleagues to understand issues and develop practical solutions. •Strong written and verbal communication skills, including the ability to produce clear briefings, notes and presentations. •Strong organisational skills, with the ability to manage competing priorities and maintain clear records of actions, risks and decisions. •Able to deliver at pace in a fast-moving environment, managing competing priorities and producing high-quality work under pressure. •Able to work independently within clear parameters, escalating risks, issues and decisions appropriately. •Experience of supporting projects, policy work or strategy development with multi-disciplinary teams to deliver results within fixed timeframes and limited resource. •Experience of establishing simple processes, maintaining trackers or action logs and working to deadlines. •Policy, strategy, project management or continuous improvement training. •Experience of using collaborative working tools to support planning, workshops or project delivery. •Experience in facilitating project meetings, workshops or engagement sessions •Experience of drafting briefings, discussion papers, options analysis or senior-level presentations. Assessment Applicants will be assessed against the following behaviours during the selection process: Seeing the Bigger Picture Working Together Delivering at Pace Communicating and Influencing Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Strengths. At the sift stage you will be assessed against Behaviours and Experience. Should a large number of applications be received, the initial sift may be conducted using a lead behaviour. This will be the behaviour which is listed first in the job advert. . click apply for full job details
27/07/2026
Full time
The national salary range is £32,483 - £37,265, London salary range is £34,281 - £41,836. Your salary will be dependent on your base location Working Pattern Full Time, Flexible Working Vacancy Approach External Location London, National Region London, National Closing Date 09-Aug-2026 Post Type Fixed Term HEO Number of jobs available 1 Reserve List 12 Months Job ID 20391 Descriptions & requirements Strategy Advisor About the Parole Board The Parole Board is a court-like body that determines if someone is safe to release from prison. We do that with great care and public safety is our number one priority. All Parole Board decisions are solely focused on whether a prisoner would represent a significant risk to the public after release, although not all decisions members take are popular and they try to do this as fairly and objectively as they can. The Parole Board is made up of approximately 230 members of staff based in our London Head Office and approximately 300 nationally based Parole Board Members, who make decisions on risk by assessing cases at the point of referral from the Secretary of State and attending hearings at prisons across the country. The Parole Board offers an excellent flexible working policy which allows employees to have an effective work, home life balance. We are committed to the development of employees and how to support their learning. We therefore promote staff participating in apprenticeships and wider learning. The Parole Board currently exceeds the government target of employees on apprenticeships. About the role The post holder will support the Strategy Hub by helping to develop evidence-based strategy, coordinate defined strategic workstreams, gather insight from internal and external sources, support stakeholder engagement and produce clear analysis and briefing to inform senior decision-making. The role is aligned to the Civil Service Policy Profession standards and will particularly require the ability to see the bigger picture, work together across boundaries and deliver at pace. Supporting the development of the Parole Board's corporate strategy, business planning cycle and strategic forward look. Engaging across the organisation and with external partners to gather evidence, understand impacts, test proposals and support delivery of strategic priorities. Supporting and coordinating defined strategic workstreams, including court ambition, digital strategy and transparency, under the direction of the Strategic Change Manager. Maintaining the strategic forward look, action logs and supporting products so that priorities, risks, dependencies and decision points are visible. Person specification The post holder will be part of the Strategy Hub and report to the Strategic Change Manager. They will bring curiosity, sound judgement and enthusiasm, helping the organisation understand strategic choices, explore new ideas and develop evidence-based solutions to complex organisational challenges. They will be expected to see the bigger picture, work collaboratively, communicate clearly and deliver high-quality work at pace. Main Duties Your role will be to support the Strategy Hub to strengthen the Parole Board's strategic capability. You will help the organisation understand the wider policy and justice context, build evidence, engage stakeholders and develop clear options and advice to support senior decision-making. The role is suitable for an HEO developing as a policy and strategy professional, with support and direction from the Strategic Change Manager. Support the development and delivery of the Parole Board's corporate strategy, business planning cycle and strategic forward look, ensuring work is aligned to the organisation's purpose, statutory responsibilities and wider justice system priorities. Support and coordinate defined strategic workstreams, including court ambition, digital strategy and transparency, helping to clarify objectives, develop plans, identify dependencies and track progress. Help develop clear problem statements, objectives, options and success measures for strategic projects, ensuring proposals are proportionate, evidence-based and focused on the outcomes the organisation is seeking to achieve. Stakeholder Engagement Build effective working relationships with colleagues across the Parole Board, including operational, legal, policy, digital, communications, governance, member-facing and corporate services teams. Support engagement with external stakeholders, including Ministry of Justice policy, sponsorship, digital, commercial and reform colleagues, to ensure strategic work is informed by wider government priorities and justice system developments. Plan and support workshops, meetings and engagement sessions to gather views, test proposals, understand operational impacts and support collaborative strategy development. Horizon Scanning and Insight Monitor relevant political, legislative, policy, operational and digital developments across the justice system and wider public sector, identifying issues that may create risks, opportunities or choices for the Parole Board. Draw together information from internal data, project updates, stakeholder feedback, external publications and policy developments to build a rounded evidence base for strategic decision-making. Evidence, Options, Analysis and Advice Develop and maintain evidence bases for key strategic priorities, ensuring proposals are supported by clear analysis, relevant data and an understanding of benefits, risks, costs and delivery implications. Support options analysis for strategic decisions by identifying viable choices, assessing trade-offs, clarifying assumptions and presenting balanced recommendations for senior consideration. Draft clear briefings, submissions, discussion papers and presentations that explain complex issues in a concise and accessible way. Planning, Governance and Delivery Support Maintain and update relevant strategy plans, action logs, forward looks, project trackers and other working documents to ensure progress is visible and well managed. Resources and evaluation Support the Strategic Change Manager to assess delivery progress, capture learning, evaluate outcomes and provide information for effective decision-making. •Other ad hoc tasks appropriate to the role and grade as assigned from time to time by the Strategic Change Manager, Director of Strategy and Corporate Services or Chief Executive. •To undertake these responsibilities in line with current legislation, Parole Board policies, and the key documents listed below. Learning and development opportunities will be given to the successful candidate. Skills and experience required for the post •Ability to see the bigger picture by understanding how the Parole Board's work fits within wider justice system priorities and the public interest. •An awareness of the standards of the Civil Service Policy Profession and an interest in developing as a policy and strategy professional. • Ability to gather, assess and present evidence from a range of sources to support options analysis, recommendations and senior decision-making. •Ability to work together with operational, policy, legal, digital, finance, governance and corporate services colleagues to understand issues and develop practical solutions. •Strong written and verbal communication skills, including the ability to produce clear briefings, notes and presentations. •Strong organisational skills, with the ability to manage competing priorities and maintain clear records of actions, risks and decisions. •Able to deliver at pace in a fast-moving environment, managing competing priorities and producing high-quality work under pressure. •Able to work independently within clear parameters, escalating risks, issues and decisions appropriately. •Experience of supporting projects, policy work or strategy development with multi-disciplinary teams to deliver results within fixed timeframes and limited resource. •Experience of establishing simple processes, maintaining trackers or action logs and working to deadlines. •Policy, strategy, project management or continuous improvement training. •Experience of using collaborative working tools to support planning, workshops or project delivery. •Experience in facilitating project meetings, workshops or engagement sessions •Experience of drafting briefings, discussion papers, options analysis or senior-level presentations. Assessment Applicants will be assessed against the following behaviours during the selection process: Seeing the Bigger Picture Working Together Delivering at Pace Communicating and Influencing Security Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Check. This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Strengths. At the sift stage you will be assessed against Behaviours and Experience. Should a large number of applications be received, the initial sift may be conducted using a lead behaviour. This will be the behaviour which is listed first in the job advert. . click apply for full job details
Service Delivery ManagerApplylocations: GB - Bristol - Coldharbour Lane: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary £50k - £60kLeonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equityAre you ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. You'll work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities.Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services.What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture.What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability.Core areas (must have): Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery.Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure).This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: LocationThis role can be based at one of our UK sites, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!
27/07/2026
Full time
Service Delivery ManagerApplylocations: GB - Bristol - Coldharbour Lane: GB - Yeovil - Lysander Rdtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: Salary £50k - £60kLeonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equityAre you ready to take ownership of essential business services that support national security and public sector operations? Your Impact At Leonardo UK, our Service Delivery Managers play a key role in ensuring services are delivered effectively, meet operational and compliance standards, and evolve to support changing business needs. You'll work across teams to coordinate service delivery, resolve issues, and contribute to service improvement initiatives - helping ensure our services remain resilient, customer-focused, and aligned with business priorities.Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers.Leonardo UK is seeking a Service Delivery Manager to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services.What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture.What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability.Core areas (must have): Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery.Desirable: Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure).This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: LocationThis role can be based at one of our UK sites, with hybrid/custom working options where appropriate. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options.For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team-they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now!
Go back Tees Esk and Wear Valleys NHS Foundation Trust Digital Project Lead The closing date is 10 August 2026 Digital and Data Services have recently refreshed the TEWV Digital Strategy for the next two years and we currently have an opportunity for a fixed term (12 months) Digital Project Lead to join the Digital Projects Team and work on delivering keys elements of our digital programme. The post-holder will play a key role in the successful delivery of the Digital Delivery roadmap. The successful candidate will manage workstreams within a larger scale project. Always ensuring their work is in-line with best practice and project methodologies. The Digital Projects Team is part of the Digital Delivery Section of the Digital & Data Department. The team delivers projects working towards the Trusts Digital Delivery Roadmap and Digital Strategy. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job The ideal candidate will have experience in working within a digital projects team previously. They should be proactive and flexible with their approach to all tasks, and understand the organisation and coordination needed to lead project workstreams and contribute to the production of project documentation. If you are an enthusiastic team player who relishes working in a challenging, exciting environment and one who is willing to engage and contribute fully to the success of the digital roadmap, then this role is for you. About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life. Job responsibilities The successful postholder will project manage one specific IT project or IT work streams which is part of a programme, helping to develop the project/work stream business case and/or scoping and requirements and ensuring that the outputs specified in the scoping are delivered on time and to specification. You will keep the relevant Programme or Project Board aware of progress and risks (escalating as appropriate). The postholder will ensure the Trusts project management framework is fully utilised and that the planning, monitoring and governance of the project are carried out in line with relevant Trust policies and procedures, raising any concerns to the programme manager in a timely manner. In addition to this the postholder will establish and sustain effective arrangements to plan, manage and monitor the outputs of any work streams that underpin the project, ensuring that they deliver the required outputs to the agreed specification and deadlines. Person Specification Qualifications Educated to postgraduate diploma level in a relevant subject or equivalent experiential learning Evidence of training in programme or project management principles and techniques (or willingness to achieve within agreed timescale) The Trust's QIS (Quality Improvement System) for Leaders Certificate (or willing to achieve within agreed timescale) Quality improvement qualification, or evidence of training in quality improvement principles and techniques Experience Experience in supporting change initiatives Proven experience in engaging successfully with a range of stakeholders Experience of producing written reports and relating to complex information and data Developing and monitoring project plans or change implementation plans Experience of using influencing and negotiation techniques Experience of producing written reports and relating to complex information and data Experience of presenting complex issues to management in order to trigger a decision Able to make reasoned judgements even when key information is missing or uncertain Use of appropriate communications and coaching techniques to motivate and inspire others to act Experience of participation in a project or working group governing a change initiative Line management, motivation and development of staff Experience of developing project scopes, initiation documents and business cases Experience as a formal project manager Experience of using a quality improvement system Experience of leading a change initiative which had to be re-planned after it had started Knowledge Has an awareness of nationally recognised project management systems Specific knowledge required to have credibility with the stakeholders for the project (or an indication from past experience that this can be gained quickly) Understanding of the issues and context underlying the specific programme/projects to be managed (within agreed timescale) Good understanding of the Trust's Programme/Project Management framework (within agreed timescale) Good understanding of the Trust's Quality Improvement System (QIS) (within agreed timescale) Awareness of the political and managerial context of the NHS and drivers of reform and change within the NHS Understands coaching tools and how to manage and influence both directly managed staff, peers and more senior staff Understands own strengths and weaknesses and able to seek advice/support accordingly Understanding of mental health and/or learning disability issues and service Specialist knowledge and understanding of the subject matter of the project(s) to be managed Skills Excellent facilitation, influencing and negotiating skills Able to analyse and understand complex information and uncertainties about future risk Able to identify interdependencies and the potential impact of these Workshop design and facilitation skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust
27/07/2026
Full time
Go back Tees Esk and Wear Valleys NHS Foundation Trust Digital Project Lead The closing date is 10 August 2026 Digital and Data Services have recently refreshed the TEWV Digital Strategy for the next two years and we currently have an opportunity for a fixed term (12 months) Digital Project Lead to join the Digital Projects Team and work on delivering keys elements of our digital programme. The post-holder will play a key role in the successful delivery of the Digital Delivery roadmap. The successful candidate will manage workstreams within a larger scale project. Always ensuring their work is in-line with best practice and project methodologies. The Digital Projects Team is part of the Digital Delivery Section of the Digital & Data Department. The team delivers projects working towards the Trusts Digital Delivery Roadmap and Digital Strategy. You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role. Main duties of the job The ideal candidate will have experience in working within a digital projects team previously. They should be proactive and flexible with their approach to all tasks, and understand the organisation and coordination needed to lead project workstreams and contribute to the production of project documentation. If you are an enthusiastic team player who relishes working in a challenging, exciting environment and one who is willing to engage and contribute fully to the success of the digital roadmap, then this role is for you. About us We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life. Job responsibilities The successful postholder will project manage one specific IT project or IT work streams which is part of a programme, helping to develop the project/work stream business case and/or scoping and requirements and ensuring that the outputs specified in the scoping are delivered on time and to specification. You will keep the relevant Programme or Project Board aware of progress and risks (escalating as appropriate). The postholder will ensure the Trusts project management framework is fully utilised and that the planning, monitoring and governance of the project are carried out in line with relevant Trust policies and procedures, raising any concerns to the programme manager in a timely manner. In addition to this the postholder will establish and sustain effective arrangements to plan, manage and monitor the outputs of any work streams that underpin the project, ensuring that they deliver the required outputs to the agreed specification and deadlines. Person Specification Qualifications Educated to postgraduate diploma level in a relevant subject or equivalent experiential learning Evidence of training in programme or project management principles and techniques (or willingness to achieve within agreed timescale) The Trust's QIS (Quality Improvement System) for Leaders Certificate (or willing to achieve within agreed timescale) Quality improvement qualification, or evidence of training in quality improvement principles and techniques Experience Experience in supporting change initiatives Proven experience in engaging successfully with a range of stakeholders Experience of producing written reports and relating to complex information and data Developing and monitoring project plans or change implementation plans Experience of using influencing and negotiation techniques Experience of producing written reports and relating to complex information and data Experience of presenting complex issues to management in order to trigger a decision Able to make reasoned judgements even when key information is missing or uncertain Use of appropriate communications and coaching techniques to motivate and inspire others to act Experience of participation in a project or working group governing a change initiative Line management, motivation and development of staff Experience of developing project scopes, initiation documents and business cases Experience as a formal project manager Experience of using a quality improvement system Experience of leading a change initiative which had to be re-planned after it had started Knowledge Has an awareness of nationally recognised project management systems Specific knowledge required to have credibility with the stakeholders for the project (or an indication from past experience that this can be gained quickly) Understanding of the issues and context underlying the specific programme/projects to be managed (within agreed timescale) Good understanding of the Trust's Programme/Project Management framework (within agreed timescale) Good understanding of the Trust's Quality Improvement System (QIS) (within agreed timescale) Awareness of the political and managerial context of the NHS and drivers of reform and change within the NHS Understands coaching tools and how to manage and influence both directly managed staff, peers and more senior staff Understands own strengths and weaknesses and able to seek advice/support accordingly Understanding of mental health and/or learning disability issues and service Specialist knowledge and understanding of the subject matter of the project(s) to be managed Skills Excellent facilitation, influencing and negotiating skills Able to analyse and understand complex information and uncertainties about future risk Able to identify interdependencies and the potential impact of these Workshop design and facilitation skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Tees Esk and Wear Valleys NHS Foundation Trust
Senior Business AnalystApplylocations: Fenchurch Avenue: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 3, 2026 (9 days left to apply)job requisition id: R18285At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The RoleWe're building something bigger, and better, that makes delivering change across our organisation easier, smarter, and genuinely enjoyable for colleagues.We need a Senior Business Analyst with the curiosity, courage and craft to help shape it from day one.You'll sit at the heart of how we shape and deliver change, taking ownership of analysis activities across multiple projects and workstreams providing assurance across a wider portfolio. This is a role requires a Senior Business Analyst who can self-manage, prioritise effectively, lead others and proactively drive activity forward without needing close direction. You'll define the analytical approach, lead and coach other Business Analysts, set clear expectations, manage task progress and provide assurance across a wider portfolio of change. You'll be expected to identify risks, issues, dependencies and gaps early, ensuring these are clearly communicated, owned and resolved. Working closely with the business and our strategic partners, you'll uncover problems worth solving, clarify desired outcomes and translate strategy into robust, well-governed solution designs. Key Responsibilities for this Role Shape the right way forward by identifying and comparing the most effective processes and delivery methods, measuring outcomes and using evidence to help the team agree the best approach Deeply analyse existing products, services and processes, uncovering optimisation opportunities and leading the definition of requirements using proven techniques such as gap analysis Turn insight into impact by using both quantitative and qualitative data to clearly define outcomes and inform solution design Get to the heart of complex challenges, investigating problems and evaluating options across new and existing products and services Drive confident decision making by presenting clear options and well reasoned recommendations, working closely with stakeholders to clarify objectives, unlock opportunities and articulate potential benefits Take ownership of analysis activity across multiple projects, initiatives or workstreams, ensuring priorities are clear and delivery remains on track. Proactively manage competing demands, making informed decisions on sequencing, resource focus and where escalation is required. Lead other Business Analysts by setting clear tasks, expected outputs, quality standards and target dates. Track delivery progress across BA activities, ensuring actions, risks, issues, dependencies and decisions are actively managed. Provide constructive challenge to stakeholders, delivery teams and partners where requirements, outcomes, scope or solution options are unclear. Identify blockers early and escalate with clear recommendations, options and proposed next steps. Assure the quality of BA deliverables across the team, including problem statements, requirements, user stories, process maps, impact assessments and solution design artefacts. Support the development of BA capability by coaching colleagues, sharing good practice and helping raise standards across the BA team. Key Knowledge, Skills & ExperienceOur ideal candidate is a strong collaborator and communicator, confident engaging sponsors and stakeholders at all levels and using a range of tools and techniques to achieve the right outcomes. You're able to interpret data from multiple sources, including user research and performance metrics, and turn insight into clear user flows, wireframes and process maps that describe both current and future states. With an innovative mindset, you bring creativity to problem solving, spotting opportunities to improve how change is delivered. Extensive experience as a Business Analyst within a Life & Pensions organisation or Life & Pensions products You have proven experience of self-managing complex analysis activity across multiple projects, priorities or workstreams, with the judgement to balance delivery pace, quality and stakeholder expectations. You are proactive and forward-looking, able to identify risks, issues, dependencies, gaps and blockers before they impact delivery. You are confident escalating concerns early, with clear evidence, options and recommendations. You have strong task and delivery management discipline, with the ability to maintain control across several parallel activities while keeping stakeholders informed and engaged. An International diploma in Business Analysis (or equivalent qualification) would be extremely beneficial in this role You can operate confidently across Agile, Waterfall and hybrid environments, and understand the importance of working within established change governance standards You can lead other Business Analysts effectively, setting direction, agreeing tasks, monitoring progress and ensuring outputs are delivered to the required standard. You can operate with ambiguity, structure complex problems and bring clarity to stakeholders, delivery teams and third-party partners.We'd love to hear from you if you're someone who's genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what's really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.If this sounds like you, we want you to apply! Location : Various - Reading, London Job Level : Manager/Expert Reports to : Lucy Chothia / Justin Mead What we offer: We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life , and financially plan for the future. Our UK benefits include : A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at:
27/07/2026
Full time
Senior Business AnalystApplylocations: Fenchurch Avenue: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 3, 2026 (9 days left to apply)job requisition id: R18285At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions. Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role. The RoleWe're building something bigger, and better, that makes delivering change across our organisation easier, smarter, and genuinely enjoyable for colleagues.We need a Senior Business Analyst with the curiosity, courage and craft to help shape it from day one.You'll sit at the heart of how we shape and deliver change, taking ownership of analysis activities across multiple projects and workstreams providing assurance across a wider portfolio. This is a role requires a Senior Business Analyst who can self-manage, prioritise effectively, lead others and proactively drive activity forward without needing close direction. You'll define the analytical approach, lead and coach other Business Analysts, set clear expectations, manage task progress and provide assurance across a wider portfolio of change. You'll be expected to identify risks, issues, dependencies and gaps early, ensuring these are clearly communicated, owned and resolved. Working closely with the business and our strategic partners, you'll uncover problems worth solving, clarify desired outcomes and translate strategy into robust, well-governed solution designs. Key Responsibilities for this Role Shape the right way forward by identifying and comparing the most effective processes and delivery methods, measuring outcomes and using evidence to help the team agree the best approach Deeply analyse existing products, services and processes, uncovering optimisation opportunities and leading the definition of requirements using proven techniques such as gap analysis Turn insight into impact by using both quantitative and qualitative data to clearly define outcomes and inform solution design Get to the heart of complex challenges, investigating problems and evaluating options across new and existing products and services Drive confident decision making by presenting clear options and well reasoned recommendations, working closely with stakeholders to clarify objectives, unlock opportunities and articulate potential benefits Take ownership of analysis activity across multiple projects, initiatives or workstreams, ensuring priorities are clear and delivery remains on track. Proactively manage competing demands, making informed decisions on sequencing, resource focus and where escalation is required. Lead other Business Analysts by setting clear tasks, expected outputs, quality standards and target dates. Track delivery progress across BA activities, ensuring actions, risks, issues, dependencies and decisions are actively managed. Provide constructive challenge to stakeholders, delivery teams and partners where requirements, outcomes, scope or solution options are unclear. Identify blockers early and escalate with clear recommendations, options and proposed next steps. Assure the quality of BA deliverables across the team, including problem statements, requirements, user stories, process maps, impact assessments and solution design artefacts. Support the development of BA capability by coaching colleagues, sharing good practice and helping raise standards across the BA team. Key Knowledge, Skills & ExperienceOur ideal candidate is a strong collaborator and communicator, confident engaging sponsors and stakeholders at all levels and using a range of tools and techniques to achieve the right outcomes. You're able to interpret data from multiple sources, including user research and performance metrics, and turn insight into clear user flows, wireframes and process maps that describe both current and future states. With an innovative mindset, you bring creativity to problem solving, spotting opportunities to improve how change is delivered. Extensive experience as a Business Analyst within a Life & Pensions organisation or Life & Pensions products You have proven experience of self-managing complex analysis activity across multiple projects, priorities or workstreams, with the judgement to balance delivery pace, quality and stakeholder expectations. You are proactive and forward-looking, able to identify risks, issues, dependencies, gaps and blockers before they impact delivery. You are confident escalating concerns early, with clear evidence, options and recommendations. You have strong task and delivery management discipline, with the ability to maintain control across several parallel activities while keeping stakeholders informed and engaged. An International diploma in Business Analysis (or equivalent qualification) would be extremely beneficial in this role You can operate confidently across Agile, Waterfall and hybrid environments, and understand the importance of working within established change governance standards You can lead other Business Analysts effectively, setting direction, agreeing tasks, monitoring progress and ensuring outputs are delivered to the required standard. You can operate with ambiguity, structure complex problems and bring clarity to stakeholders, delivery teams and third-party partners.We'd love to hear from you if you're someone who's genuinely curious - the kind of person who asks thoughtful questions and digs a little deeper to understand what's really going on. You enjoy working with others and naturally bring people together, even when things feel a bit unclear. You think ahead, notice patterns early and stay focused on creating real value for the people around you.Most of all, you care about making things better - for colleagues, for customers, and for the workplace as a whole.If this sounds like you, we want you to apply! Location : Various - Reading, London Job Level : Manager/Expert Reports to : Lucy Chothia / Justin Mead What we offer: We're dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life , and financially plan for the future. Our UK benefits include : A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions). Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work. Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments. Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture. Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind. To explore more about life at M&G and our full benefits offering, visit Life at M&G At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds - across gender, ethnicity, age, disability, sexual orientation and more - including neurodivergent individuals, career returners and those with military service experience. M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application. We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at:
Job Overview PJT Partners is seeking an experienced IT Service Manager to lead day to day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands on, technical lead role reports to the Global Support Head in New York and the Head of International Technology. The position combines operational support leadership and ITSM governance oversight. Responsibilities Operational Support & Escalation (50%) Lead the international support function, serving as the primary escalation point for complex or high priority incidents across all international locations. Own day to day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices, driving rapid resolution and coordinating with technology teams including infrastructure, network, and vendors as required. Maintain oversight of the managed service partner's performance in region, holding regular service reviews and addressing delivery gaps promptly. Manage and develop local support staff, conducting regular outcome based 1:1s, setting clear expectations, and supporting performance and development. Ensure weekend, out of hours and follow the sun coverage operates effectively, with clear escalation paths in place. Triage and manage escalations from senior stakeholders and Partners across international offices, providing timely and professional communication throughout. Produce and present regional operational reporting - ticket volumes, resolution times, trends, and escalation data - for the Global Support Head and local technology leadership. Maintain close working relationships with office managers and local business contacts to stay ahead of operational and logistical requirements. Build relationships with business partners and leadership. Participate in projects, lead new initiatives, and take initiative to further develop existing processes. Provide technical support for senior leaders in the organization, if called upon. ITSM Governance Oversight (50%) Own and evolve the ITSM governance framework across the international organisation, ensuring processes are consistently applied, documented, and improved in line with the Global support team. Maintain and mature Incident, Problem, Change, and Asset Management processes in line with PJT's ITIL aligned framework and audit controls. Maintain oversight of the Production Change process focusing on international environments and large scale initiatives; actively participate in CAB meetings to assess risk, coordinate scheduling, and lead end user communications to ensure stakeholders are informed ahead of impactful changes. Administer and continuously improve ServiceNow workflows to support international operations, including automation, routing rules, and reporting configuration. Maintain oversight of asset management across international offices, ensuring configuration items and inventory records are accurate, complete, and reflect current state. Monitor and report on Problem Management activity, ensuring root cause analysis is completed and recurring issues are driven to resolution. Support the transition of new systems and services into production for international offices, acting as the operational acceptance owner and coordinating with project and infrastructure teams. Drive continuous improvement across regional ITSM processes, identifying gaps through trend data, post incident reviews, and stakeholder feedback. Contribute to the development and maintenance of IT policies and procedures relevant to international support operations. Define and govern the Knowledge Management framework for international support, including article creation, approval, maintenance, and retirement cycles. Qualifications 7+ years in IT support operations, including at least 3 years with demonstrated leadership of international or multi site support teams. Strong practical knowledge of ITIL practices across Incident, Problem, Change, Configuration, and Knowledge Management; ITILv4 certification preferred. Hands on ServiceNow experience including workflow configuration, automation, and reporting; familiarity with additional ITSM toolsets advantageous. Proven track record managing high priority incidents and stakeholder escalations in a fast paced, senior stakeholder environment. Demonstrated ability to manage, develop, and hold accountable both direct reports and third party service partners. Confident communicator, comfortable engaging with Partners, senior leadership, and cross regional teams; clear and professional under pressure. Experience building operational dashboards and performance reports; PowerBI or equivalent proficiency desirable. Familiarity with regulated technology environments and the governance, audit, and controls obligations that accompany them. Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. Financial or professional services background preferred. ServiceNow administration or configuration experience. Zoom Contact Centre or equivalent telephony/hotline platform experience advantageous. Software Asset Management (SAM) programme experience desirable. Equal Opportunity Employment PJT Partners is an equal opportunity employer. We do not discriminate on the basis of race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offence or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants.
27/07/2026
Full time
Job Overview PJT Partners is seeking an experienced IT Service Manager to lead day to day IT support operations across our international offices, including London, continental Europe, the Middle East, and APAC. This hands on, technical lead role reports to the Global Support Head in New York and the Head of International Technology. The position combines operational support leadership and ITSM governance oversight. Responsibilities Operational Support & Escalation (50%) Lead the international support function, serving as the primary escalation point for complex or high priority incidents across all international locations. Own day to day performance of the international support team, ensuring SLAs are met and service quality is consistently maintained across London, Europe, Middle East, and APAC. Act as the escalation point for P1/P2 incidents impacting international offices, driving rapid resolution and coordinating with technology teams including infrastructure, network, and vendors as required. Maintain oversight of the managed service partner's performance in region, holding regular service reviews and addressing delivery gaps promptly. Manage and develop local support staff, conducting regular outcome based 1:1s, setting clear expectations, and supporting performance and development. Ensure weekend, out of hours and follow the sun coverage operates effectively, with clear escalation paths in place. Triage and manage escalations from senior stakeholders and Partners across international offices, providing timely and professional communication throughout. Produce and present regional operational reporting - ticket volumes, resolution times, trends, and escalation data - for the Global Support Head and local technology leadership. Maintain close working relationships with office managers and local business contacts to stay ahead of operational and logistical requirements. Build relationships with business partners and leadership. Participate in projects, lead new initiatives, and take initiative to further develop existing processes. Provide technical support for senior leaders in the organization, if called upon. ITSM Governance Oversight (50%) Own and evolve the ITSM governance framework across the international organisation, ensuring processes are consistently applied, documented, and improved in line with the Global support team. Maintain and mature Incident, Problem, Change, and Asset Management processes in line with PJT's ITIL aligned framework and audit controls. Maintain oversight of the Production Change process focusing on international environments and large scale initiatives; actively participate in CAB meetings to assess risk, coordinate scheduling, and lead end user communications to ensure stakeholders are informed ahead of impactful changes. Administer and continuously improve ServiceNow workflows to support international operations, including automation, routing rules, and reporting configuration. Maintain oversight of asset management across international offices, ensuring configuration items and inventory records are accurate, complete, and reflect current state. Monitor and report on Problem Management activity, ensuring root cause analysis is completed and recurring issues are driven to resolution. Support the transition of new systems and services into production for international offices, acting as the operational acceptance owner and coordinating with project and infrastructure teams. Drive continuous improvement across regional ITSM processes, identifying gaps through trend data, post incident reviews, and stakeholder feedback. Contribute to the development and maintenance of IT policies and procedures relevant to international support operations. Define and govern the Knowledge Management framework for international support, including article creation, approval, maintenance, and retirement cycles. Qualifications 7+ years in IT support operations, including at least 3 years with demonstrated leadership of international or multi site support teams. Strong practical knowledge of ITIL practices across Incident, Problem, Change, Configuration, and Knowledge Management; ITILv4 certification preferred. Hands on ServiceNow experience including workflow configuration, automation, and reporting; familiarity with additional ITSM toolsets advantageous. Proven track record managing high priority incidents and stakeholder escalations in a fast paced, senior stakeholder environment. Demonstrated ability to manage, develop, and hold accountable both direct reports and third party service partners. Confident communicator, comfortable engaging with Partners, senior leadership, and cross regional teams; clear and professional under pressure. Experience building operational dashboards and performance reports; PowerBI or equivalent proficiency desirable. Familiarity with regulated technology environments and the governance, audit, and controls obligations that accompany them. Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience. Financial or professional services background preferred. ServiceNow administration or configuration experience. Zoom Contact Centre or equivalent telephony/hotline platform experience advantageous. Software Asset Management (SAM) programme experience desirable. Equal Opportunity Employment PJT Partners is an equal opportunity employer. We do not discriminate on the basis of race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offence or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants.
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Overview: In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripple's global office networks. You will enable world class, 99.9% uptime network and internet access, and support Ripple's accelerated growth through new office network design and commissioning. We want a high-impact individual contributor who defines Ripple's standard for global connectivity, and approaches networking from a lens of continuous improvement and an end user experience first mentality. This position blends high level planning with practical senior engineering to support a workforce spread around the world. Key Responsibilities Architectural Leadership: Define and maintain Ripple Office networking standards, in a way that promotes continuous improvement, agile scalability, and a world class end user experience. Act as the final technical point of contact for resolving any critical issues in the global network infrastructure. NetDevOps and Automation: Grow the next generation of network operations at Ripple, by developing best practice utilization of automation, version control, and continuous integration/continuous deployment (CI/CD). Replace manual "copy paste" configurations with cloud managed deployment, reconciliation, and validation tooling. Security and Zero Trust: Collaborate with the Information Security and other cross functional teams to drive the next generation of network security at Ripple, implementing Zero Trust Network Access (ZTNA). Develop a security and compliance posture that is world class, but carefully balances user experience. Infrastructure Life Cycle: Manage multi million dollar global hardware through a full lifecycle of design, deployment, maintenance, and upgrades. Reliability Engineering: Ownership of Ripple's 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and develop advanced observability to accurately measure adherence. Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross functional projects to meet international deliverables. Required Technical Expertise Expert level understanding of Arista EOS (CloudVision) and Aruba Central. Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent experience) Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass. Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability. Senior level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density. Proficiency in NetDevOps tooling such as Python, Ansible. Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high availability, multi site environment. Proficiency with SNMP based alerting and logging platforms (Auvix, Logicmonitor, etc) Expert knowledge of core protocols and standards such as BGP, BFD, STP, and 802.11ax/be wireless standards. Experience with network modernization practices like SD WAN and ZTNA Experience with new office network design and installation WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Equal Opportunity Employer Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
27/07/2026
Full time
At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Overview: In the role of Staff Network Engineer, you will serve as a technical architect and senior project lead for Ripple's global office networks. You will enable world class, 99.9% uptime network and internet access, and support Ripple's accelerated growth through new office network design and commissioning. We want a high-impact individual contributor who defines Ripple's standard for global connectivity, and approaches networking from a lens of continuous improvement and an end user experience first mentality. This position blends high level planning with practical senior engineering to support a workforce spread around the world. Key Responsibilities Architectural Leadership: Define and maintain Ripple Office networking standards, in a way that promotes continuous improvement, agile scalability, and a world class end user experience. Act as the final technical point of contact for resolving any critical issues in the global network infrastructure. NetDevOps and Automation: Grow the next generation of network operations at Ripple, by developing best practice utilization of automation, version control, and continuous integration/continuous deployment (CI/CD). Replace manual "copy paste" configurations with cloud managed deployment, reconciliation, and validation tooling. Security and Zero Trust: Collaborate with the Information Security and other cross functional teams to drive the next generation of network security at Ripple, implementing Zero Trust Network Access (ZTNA). Develop a security and compliance posture that is world class, but carefully balances user experience. Infrastructure Life Cycle: Manage multi million dollar global hardware through a full lifecycle of design, deployment, maintenance, and upgrades. Reliability Engineering: Ownership of Ripple's 99.9% Network availability SLA. Develop changes to architecture needed to robustly meet this SLA, and develop advanced observability to accurately measure adherence. Vendor and Project Management: Manage relationships with ISPs, hardware vendors, and professional services providers. Lead cross functional projects to meet international deliverables. Required Technical Expertise Expert level understanding of Arista EOS (CloudVision) and Aruba Central. Deep experience with Palo Alto Networks (Panorama, GlobalProtect, and Prisma or equivalent experience) Great understanding of cloud based Radius/TACACS+ authentication and certificate management platforms such as Arista AGNI, Foxpass, and ClearPass. Expertise in Arista (EOS/CloudVision) and Juniper (JunOS) switching/routing stacks. Experience with MLAG and LACP switch stacking for high availability. Senior level experience with Aruba wireless solutions, particularly Aruba Central in extensive global deployments with high user density. Proficiency in NetDevOps tooling such as Python, Ansible. Advanced administration of tools like Infoblox (DNS/DHCP/IPAM) in a high availability, multi site environment. Proficiency with SNMP based alerting and logging platforms (Auvix, Logicmonitor, etc) Expert knowledge of core protocols and standards such as BGP, BFD, STP, and 802.11ax/be wireless standards. Experience with network modernization practices like SD WAN and ZTNA Experience with new office network design and installation WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Mobile phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Equal Opportunity Employer Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.
What You'll Do At Elekta The Manager, UX Development role leads Elekta's UX Development team globally and oversees front end development activities for Elekta's software products, ensuring they are effective, efficient, satisfying and safe to use. This encompasses building and supporting the Elekta Design System via the UI Monorepo and the Elekta Component Library (ECL), along with support of other product technologies, to ensure products are consistent and joined up. Responsibilities Line-manage a team of individual UX Developers, responsible for hiring, performance management, career development, and motivating the team towards excellent performance Understand Elekta's Products and their contexts, to be able to prioritise the resourcing of their team to the most important products/ projects, creating the greatest possible UX/ product quality, development efficiency and measurable business impact Develop and maintain a network of Elekta stakeholders; in particular, leaders in the Product and Engineering divisions. Understand the needs of these stakeholders, agree with them the scope of work, and ensure they are kept up to date with progress Support the Head of UX&D in evangelising the benefits of User Centred Design across the Elekta business, including collating and communicating a set of compelling case studies where UCD has made a measurable business impact Collaborate closely with the rest of the UX&D MT, ensuring that the UX&D team speaks and acts as one team, shares resources, and seeks to improve ways of working Accountable for the quality of work coming from their team, ensuring it is excellent, consistent and delivered on time and to promises Maintain a good understanding of the other UX&D domains (UX Research, Industrial Design, UX Strategy & Design), to be able to 'sell' the wider team's skills and contributions Mentor and coach colleagues, within and outside the UX&D team, on best practice in UX/UI/Front end Development Oversee front end development and support activities on the most important software Products/Product Lines Lead the development of, and act as owner/authority for, Elekta's Design System and the Elekta Component Library (ECL). Evangelise the benefits of the Design System/ Component Library across Elekta and ensure its widest possible adoption. Work closely with members of the UX Strategy & Design team to maintain the Design System. Oversee the development and adoption of the UI Monorepo and its tools, to ensure for fast product development and delivery (including Continuous Integration/ Continuous Delivery (CI/CD), pipelines, testing, Internationalisation, Accessibility, etc.) Measure the impact of the Design System, Component Library and UI Monorepo on the Elekta Engineering organisation - e.g. in making development of new products faster/ more efficient/ better quality Lead a process of collecting and integrating user feedback on the Design System, Component Library and UI Monorepo to ensure continued improvements for its users, the product developers Evangelise UX/ User Centred Design to the Elekta Engineering organisation. Define and support relevant awareness and training activities Mature the front end engineering teams at Elekta through best UX/ UI design practice Define best practice for the development, testing, security, and delivery of front end software Keep up with the state of the art in the regulated medical devices and front end technologies and experiences. What You'll Bring Master's degree in computer science, software engineering, human computer interaction, or a similar relevant field Comprehensive knowledge base acquired from 8+ years' experience as a (Senior/ Lead) UX Developer in a domain of complex products and services 2+ years' experience in managing a UX/ Front end Development team, including all people management responsibilities Significant experience in the development of front end software and/or business web applications or mobile applications. Significant experience in developing and managing a component library or design system for an organization. An understanding and experience of working within regulatory constraints, ideally in the field of medical devices A track record of taking responsibility for the delivery of large, complex projects, end to end A track record of case studies (personal or from a managed team) where user centred design and development has had a significant and measurable business impact Good understanding of Agile principles and Agile product development practices (Scrum, Kanban, etc.) A track record of influential leadership, management of senior stakeholders and driving cross functional agreement on user centred design. Benefits In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH) Up to 25 paid vacation days (plus bank holidays) Holiday Purchase Scheme Private Medical Insurance Attractive Employer Pension Contribution Package Cycle to work scheme Life Assurance Onsite subsidised restaurant, offering budget friendly dining Love electric (Electric vehicle salary sacrifice scheme) Equal Opportunity Employer We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
27/07/2026
Full time
What You'll Do At Elekta The Manager, UX Development role leads Elekta's UX Development team globally and oversees front end development activities for Elekta's software products, ensuring they are effective, efficient, satisfying and safe to use. This encompasses building and supporting the Elekta Design System via the UI Monorepo and the Elekta Component Library (ECL), along with support of other product technologies, to ensure products are consistent and joined up. Responsibilities Line-manage a team of individual UX Developers, responsible for hiring, performance management, career development, and motivating the team towards excellent performance Understand Elekta's Products and their contexts, to be able to prioritise the resourcing of their team to the most important products/ projects, creating the greatest possible UX/ product quality, development efficiency and measurable business impact Develop and maintain a network of Elekta stakeholders; in particular, leaders in the Product and Engineering divisions. Understand the needs of these stakeholders, agree with them the scope of work, and ensure they are kept up to date with progress Support the Head of UX&D in evangelising the benefits of User Centred Design across the Elekta business, including collating and communicating a set of compelling case studies where UCD has made a measurable business impact Collaborate closely with the rest of the UX&D MT, ensuring that the UX&D team speaks and acts as one team, shares resources, and seeks to improve ways of working Accountable for the quality of work coming from their team, ensuring it is excellent, consistent and delivered on time and to promises Maintain a good understanding of the other UX&D domains (UX Research, Industrial Design, UX Strategy & Design), to be able to 'sell' the wider team's skills and contributions Mentor and coach colleagues, within and outside the UX&D team, on best practice in UX/UI/Front end Development Oversee front end development and support activities on the most important software Products/Product Lines Lead the development of, and act as owner/authority for, Elekta's Design System and the Elekta Component Library (ECL). Evangelise the benefits of the Design System/ Component Library across Elekta and ensure its widest possible adoption. Work closely with members of the UX Strategy & Design team to maintain the Design System. Oversee the development and adoption of the UI Monorepo and its tools, to ensure for fast product development and delivery (including Continuous Integration/ Continuous Delivery (CI/CD), pipelines, testing, Internationalisation, Accessibility, etc.) Measure the impact of the Design System, Component Library and UI Monorepo on the Elekta Engineering organisation - e.g. in making development of new products faster/ more efficient/ better quality Lead a process of collecting and integrating user feedback on the Design System, Component Library and UI Monorepo to ensure continued improvements for its users, the product developers Evangelise UX/ User Centred Design to the Elekta Engineering organisation. Define and support relevant awareness and training activities Mature the front end engineering teams at Elekta through best UX/ UI design practice Define best practice for the development, testing, security, and delivery of front end software Keep up with the state of the art in the regulated medical devices and front end technologies and experiences. What You'll Bring Master's degree in computer science, software engineering, human computer interaction, or a similar relevant field Comprehensive knowledge base acquired from 8+ years' experience as a (Senior/ Lead) UX Developer in a domain of complex products and services 2+ years' experience in managing a UX/ Front end Development team, including all people management responsibilities Significant experience in the development of front end software and/or business web applications or mobile applications. Significant experience in developing and managing a component library or design system for an organization. An understanding and experience of working within regulatory constraints, ideally in the field of medical devices A track record of taking responsibility for the delivery of large, complex projects, end to end A track record of case studies (personal or from a managed team) where user centred design and development has had a significant and measurable business impact Good understanding of Agile principles and Agile product development practices (Scrum, Kanban, etc.) A track record of influential leadership, management of senior stakeholders and driving cross functional agreement on user centred design. Benefits In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH) Up to 25 paid vacation days (plus bank holidays) Holiday Purchase Scheme Private Medical Insurance Attractive Employer Pension Contribution Package Cycle to work scheme Life Assurance Onsite subsidised restaurant, offering budget friendly dining Love electric (Electric vehicle salary sacrifice scheme) Equal Opportunity Employer We are an equal opportunity employer. We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
27/07/2026
Full time
Join OneAdvanced We're looking for an experienced NetSuite Product Owner to take end-to-end ownership of our NetSuite platform. You will ensure the platform operates reliably day to day while continuing to evolve in line with the changing needs of the business. Leading our NetSuite support and change function, you will manage a team of administrators and analysts and act as the single point of accountability for the platform roadmap, including our ZoneBilling (ZAB) billing operations. This is a broad and influential role combining hands-on platform ownership, people leadership, stakeholder management and strategic planning. You will work closely with Finance and the wider business to ensure NetSuite delivers a reliable service, supports critical business processes and provides measurable value. What You Will Do Own the NetSuite platform and roadmap Act as the Product Owner for NetSuite, defining and maintaining the platform roadmap and ensuring it aligns with business priorities. You will manage and prioritise the backlog of enhancements, fixes and projects based on business value, operational risk and stakeholder needs, communicating priorities clearly across the business. Lead support operations Take ownership of the NetSuite support function, ensuring incidents and service requests are effectively triaged and resolved within agreed service levels. You will establish and report against support KPIs, identify recurring issues and address root causes to continuously improve the quality and reliability of the service. Manage change and releases Oversee the full NetSuite change lifecycle, from gathering requirements and assessing impact through to build, testing, user acceptance testing and release. You will ensure changes are appropriately governed, documented and deployed safely, including managing NetSuite version upgrades and platform releases. Lead and develop the team Lead, coach and develop a team of NetSuite administrators and analysts. You will set clear objectives, manage performance and workload, support career development and build a high-performing, collaborative and customer-focused team. Own ZoneBilling operations Take ownership of the ZoneBilling configuration and billing operations within NetSuite, ensuring subscription, usage and recurring billing processes run accurately and on time. You will optimise billing workflows, support month-end and revenue processes, and lead the resolution of complex billing and system issues. Partner with stakeholders Work closely with Finance, Billing, Revenue and other business functions to understand their requirements and translate business needs into clear user stories and functional specifications. You will confidently manage expectations, communicate progress and help stakeholders understand platform capabilities, priorities and constraints. Maintain governance, security and compliance Maintain effective controls across NetSuite roles, permissions, data and system processes. You will support audit requirements, SOX-style controls and wider regulatory and compliance obligations, ensuring the platform remains secure and appropriately governed. Manage vendors and partners Manage relationships with NetSuite, Zone & Co and third-party delivery partners and contractors. You will ensure external partners provide high-quality delivery, clear accountability and value for money. What You Will Have You will have significant experience working with NetSuite across platform administration, support, change or product ownership, including responsibility for a live production environment within a complex organisation. You will also bring: In-depth knowledge of the NetSuite platform, including SuiteFlow, SuiteAnalytics, saved searches, roles and permissions, and integration patterns. Hands-on experience configuring and supporting ZoneBilling (Zab), with a strong understanding of subscription, usage and recurring billing processes. Experience leading and developing a technical or systems team. The ability to balance day-to-day support requirements with longer-term change, improvement and project delivery. A product ownership mindset, including backlog management, prioritisation by business value and effective roadmap planning. Experience working within an agile or structured change environment, supported by strong governance and documentation. Strong analytical and problem-solving skills, with the ability to identify and resolve complex system and business-process issues. Excellent communication and stakeholder-management skills, including the ability to explain technical concepts clearly to non-technical audiences. The confidence to work with senior stakeholders, challenge constructively and build effective relationships across multiple business functions. What We Do For You Wellbeing that means something 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt!Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heavendonate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. Join us and become part of a team that's powering the world of work and making a real difference. Learn more at
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Job Description Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. What you'll be doing: In this role you will lead and embed a pragmatic data governance and data protection operating model across Cover-More Europe, ensuring that data is managed securely, compliantly, and effectively to support business growth and resilience. Define and implement a robust data governance framework covering data protection, records management, and lifecycle management Establish clear data ownership, accountability, and governance structures across the organisation Develop and maintain policies, standards, and procedures aligned to regulatory and business needs Lead data protection operations including ROPA, DPIA/DTIA governance, and privacy risk management Act as the key operational interface with the external Data Protection Officer (DPO) Embed data retention, deletion, and anonymisation practices across systems and processes Provide data governance leadership to business change, integration, and transformation initiatives Oversee data risk across third party and outsourced providers, ensuring compliance and transparency Identify, assess, and manage data-related risks, supporting audit and regulatory requirements Deliver clear reporting and assurance to senior stakeholders on governance and data protection matters Lead and develop data governance capability across the organisation, including line management of a Data Officer Promote a culture of accountability, continuous improvement, and strong data practices What skills and experience you'll bring on this journey: Strong experience designing and operating data governance frameworks within a regulated environment In-depth knowledge of GDPR/UK GDPR and its practical application in business operations Hands on experience with ROPA, DPIAs/DTIAs, data sharing, and privacy risk management Expertise in records management, data retention, deletion, and lifecycle management Experience working with Data Protection Officers and regulatory stakeholders Proven ability to manage data risk and deliver audit and compliance outcomes Experience supporting transformation, integration, or change initiatives Strong understanding of third party data governance and outsourcing oversight Excellent stakeholder engagement, influencing, and communication skills Experience leading or developing teams and building organisational capability Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. The compensation shown reflects a national market range and the proposed salary for this position is £90,000 with short-term incentive bonus eligibility of STIP10%.
27/07/2026
Full time
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Job Description Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. What you'll be doing: In this role you will lead and embed a pragmatic data governance and data protection operating model across Cover-More Europe, ensuring that data is managed securely, compliantly, and effectively to support business growth and resilience. Define and implement a robust data governance framework covering data protection, records management, and lifecycle management Establish clear data ownership, accountability, and governance structures across the organisation Develop and maintain policies, standards, and procedures aligned to regulatory and business needs Lead data protection operations including ROPA, DPIA/DTIA governance, and privacy risk management Act as the key operational interface with the external Data Protection Officer (DPO) Embed data retention, deletion, and anonymisation practices across systems and processes Provide data governance leadership to business change, integration, and transformation initiatives Oversee data risk across third party and outsourced providers, ensuring compliance and transparency Identify, assess, and manage data-related risks, supporting audit and regulatory requirements Deliver clear reporting and assurance to senior stakeholders on governance and data protection matters Lead and develop data governance capability across the organisation, including line management of a Data Officer Promote a culture of accountability, continuous improvement, and strong data practices What skills and experience you'll bring on this journey: Strong experience designing and operating data governance frameworks within a regulated environment In-depth knowledge of GDPR/UK GDPR and its practical application in business operations Hands on experience with ROPA, DPIAs/DTIAs, data sharing, and privacy risk management Expertise in records management, data retention, deletion, and lifecycle management Experience working with Data Protection Officers and regulatory stakeholders Proven ability to manage data risk and deliver audit and compliance outcomes Experience supporting transformation, integration, or change initiatives Strong understanding of third party data governance and outsourcing oversight Excellent stakeholder engagement, influencing, and communication skills Experience leading or developing teams and building organisational capability Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. The compensation shown reflects a national market range and the proposed salary for this position is £90,000 with short-term incentive bonus eligibility of STIP10%.
About us Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities. We are seeking a strategic and technically fluent Project Manager to lead complex Web and CMS digital transformation initiatives. In this role, you will oversee the full project lifecycle-from discovery and solution design to development, launch, and post-launch optimization. You will manage cross-functional teams including strategists, UX designers, architects, developers, and QA specialists while serving as the primary point of contact for enterprise clients. This is an exciting opportunity for a delivery leader who thrives in fast-paced digital environments, understands modern web architecture and CMS ecosystems, and can balance technical complexity with commercial accountability. You will report to the Delivery Director and play a key role in driving successful, scalable digital platform implementations. Key Responsibilities Lead end-to-end delivery of enterprise-scale Web and CMS projects (replatforming, multi-site, headless implementations) Manage project scope, budgets (£1M+), schedules, and profitability Facilitate discovery workshops and translate business requirements into actionable delivery plans Develop detailed project plans, timelines, RAID logs, and status reporting Oversee resource planning, forecasting, and estimate-to-completion tracking Identify and mitigate risks related to integrations, content migration, and technical architecture Participate in pre-sales activities including RFP responses, scoping, and SOW development Build strong client relationships and identify opportunities for growth and expansion Drive continuous improvement of project governance and delivery processes What We Are Looking For Must-Have 4+ years of Project Management experience in a digital agency or consulting environment Proven experience delivering enterprise Web and CMS implementations (e.g., Drupal, AEM, Sitecore, headless CMS) Strong understanding of modern web architecture and multi-platform integrations Experience managing large client-facing teams and complex project logistics Demonstrated financial management experience including revenue forecasting and margin tracking Expertise in Agile and hybrid Agile/Waterfall delivery models Excellent written and verbal communication skills with both business and technical stakeholders Nice-to-Have Business analysis or requirements management experience PMP, PMI-ACP, or Scrum Master certification Experience working with global distributed teams Familiarity with marketing technology ecosystems and digital governance Who You Are Commercially minded with a strong understanding of the financial drivers of digital delivery Technically credible and comfortable engaging with architects and developers Able to bring structure and clarity to complex, multi-workstream programs Proactive in identifying risks and solving problems before they escalate Skilled at building trusted, long-term client relationships Continuously looking for opportunities to improve processes and delivery excellence What Appnovation Offers Challenging and rewarding work with real impact Direct access to cutting-edge AI platforms Diverse and inclusive culture Growth opportunities for personal and professional development A collaborative and innovative work environment where your ideas are valued Exposure to exciting projects and high-profile clients Supportive work environment with access to company leaders Equal Opportunity At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Accommodations are available upon request throughout the recruitment process. Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.
27/07/2026
Full time
About us Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth. Bold ambition. Practical action. Endless possibilities. We are seeking a strategic and technically fluent Project Manager to lead complex Web and CMS digital transformation initiatives. In this role, you will oversee the full project lifecycle-from discovery and solution design to development, launch, and post-launch optimization. You will manage cross-functional teams including strategists, UX designers, architects, developers, and QA specialists while serving as the primary point of contact for enterprise clients. This is an exciting opportunity for a delivery leader who thrives in fast-paced digital environments, understands modern web architecture and CMS ecosystems, and can balance technical complexity with commercial accountability. You will report to the Delivery Director and play a key role in driving successful, scalable digital platform implementations. Key Responsibilities Lead end-to-end delivery of enterprise-scale Web and CMS projects (replatforming, multi-site, headless implementations) Manage project scope, budgets (£1M+), schedules, and profitability Facilitate discovery workshops and translate business requirements into actionable delivery plans Develop detailed project plans, timelines, RAID logs, and status reporting Oversee resource planning, forecasting, and estimate-to-completion tracking Identify and mitigate risks related to integrations, content migration, and technical architecture Participate in pre-sales activities including RFP responses, scoping, and SOW development Build strong client relationships and identify opportunities for growth and expansion Drive continuous improvement of project governance and delivery processes What We Are Looking For Must-Have 4+ years of Project Management experience in a digital agency or consulting environment Proven experience delivering enterprise Web and CMS implementations (e.g., Drupal, AEM, Sitecore, headless CMS) Strong understanding of modern web architecture and multi-platform integrations Experience managing large client-facing teams and complex project logistics Demonstrated financial management experience including revenue forecasting and margin tracking Expertise in Agile and hybrid Agile/Waterfall delivery models Excellent written and verbal communication skills with both business and technical stakeholders Nice-to-Have Business analysis or requirements management experience PMP, PMI-ACP, or Scrum Master certification Experience working with global distributed teams Familiarity with marketing technology ecosystems and digital governance Who You Are Commercially minded with a strong understanding of the financial drivers of digital delivery Technically credible and comfortable engaging with architects and developers Able to bring structure and clarity to complex, multi-workstream programs Proactive in identifying risks and solving problems before they escalate Skilled at building trusted, long-term client relationships Continuously looking for opportunities to improve processes and delivery excellence What Appnovation Offers Challenging and rewarding work with real impact Direct access to cutting-edge AI platforms Diverse and inclusive culture Growth opportunities for personal and professional development A collaborative and innovative work environment where your ideas are valued Exposure to exciting projects and high-profile clients Supportive work environment with access to company leaders Equal Opportunity At Appnovation, we recognize that diverse teams are the strongest teams. Diversity, Equity & Inclusion is not only something that we embrace - we celebrate it! We are proud to be an Equal Opportunity Employer and we encourage applicants from all backgrounds, lived experiences and industries to apply. Accommodations are available upon request throughout the recruitment process. Thank you for your interest in a career with Appnovation Technologies! Please note that only those selected for an interview will be contacted.
The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 48 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.Role Overview:The Procurement function is responsible for the provision of leading edge procurement services aligned to business strategy and requirements, aiming to enhance value and productivity across the supplier value-chain through effective, efficient and agile processes delivered by a strategic, commercial and risk focussed function.The function plays a crucial role in ensuring that the organisation achieves value (i.e. performance, financial, enhanced risk, etc.) from its global supplier landscape. As such Procurement is accountable for the implementation and management of strategic procurement driving value through effective supplier relationship management, demand & consumption management, MI & BI analytics, third party risk management and the like.Please note, this role is a 12-month Fixed Term Contract. The successful candidate will provide specialist Technology Procurement expertise to support strategic sourcing initiatives, commercial optimisation activities, supplier governance and procurement transformation programmes across the Group during this period.Role Responsibilities:Support the Head of Procurement - Technology with development and implementation of 3 year rolling Technology Category Sourcing Strategy, including supplier segmentation, supplier consolidation strategy, PSL category definition and strategic procurement levers implementationDefine and agree category plans that deliver ongoing commercial value in terms of cost, performance and risk in accordance with the overall procurement strategy aligned to the business objectives and strategiesBuild strong relationships with technology and business stakeholders, business management and finance as well ask third party suppliersProvide market insights to the broader procurement team including key stakeholders, senior management and the procurement sourcing officeDeliver sourcing process including pipeline management, competitive tenders and benchmarking to identify best supplier option is identified and commercial, contractual, performance and service delivery stipulations are embedded and aligned to business requirements.Ensure and complete all relevant Third Party Risk Management activities on a timely basis through liaison with the Procurement Efficiency OfficeEnsure that all technology software contracts have been abstracted and added to the contract repository and contract meta data is kept up-to-date throughout the contract lifecycle.Actively participate in the Procurement strategic initiatives including transformation, continuous improvement and innovation programmesManage and lead complex and high value contract negotiations with suppliersParticipate and manage appropriate Governance forums and develop supporting metrics & reporting in conjunction with the Procurement Efficiency Office.Collaborate and support the commercial contract management team with the management of the category Panels and Preferred Supplier Lists, performance and commercial issues during the post-deal contract period.Provide support to the Procurement Efficiency Office with supplier onboarding queries and process issues, as well as offboarding of suppliers upon contract termination.Experience / CompetencesEssentialProven experience operating within a strategic procurement, category management or sourcing function.Demonstrable experience managing Technology spend categories, including one or more of the following: Software, SaaS, Infrastructure, Cloud Services, Telecommunications, Managed Services or IT Professional Services.Experience leading end-to-end sourcing activities, including supplier selection, competitive tendering, negotiations and contract award.Proven commercial negotiation and contract management skills, with the ability to deliver measurable value through cost optimisation, risk reduction and service improvements.Experience developing and executing category plans or procurement strategies aligned to business objectives.Demonstrated stakeholder management and relationship-building skills, with the ability to influence stakeholders across Technology, Finance and Business functions.Experience managing supplier relationships and evaluating supplier performance, capability and commercial value.Solid analytical skills with the ability to interpret spend data, market intelligence and supplier insights to support decision making.Excellent verbal and written communication skills, including the ability to present recommendations and commercial outcomes to senior stakeholders.Proven ability to manage multiple priorities and deliver outcomes within a fast-paced and evolving environment.DesiredExperience managing Software Licensing, SaaS, Cloud Infrastructure or IT Outsourcing categories in a complex enterprise environment.Experience within Financial Services, Capital Markets, Professional Services or another regulated industry.Knowledge of cloud commercial models, FinOps principles and cloud cost optimisation initiatives.Experience with Third-Party Risk Management, supplier governance and regulatory requirements relating to external suppliers.Familiarity with technology-related contracts, including software licensing, SaaS agreements, managed services and professional services contracts.Experience supporting procurement transformation, process improvement or operating model enhancement initiatives.Professional procurement qualification (MCIPS or equivalent).Experience working within a global procurement function supporting international stakeholders and suppliers.Experience using procurement, contract lifecycle management and supplier management platforms.Band / LevelManager / 7 The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London
27/07/2026
Full time
The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 48 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.Role Overview:The Procurement function is responsible for the provision of leading edge procurement services aligned to business strategy and requirements, aiming to enhance value and productivity across the supplier value-chain through effective, efficient and agile processes delivered by a strategic, commercial and risk focussed function.The function plays a crucial role in ensuring that the organisation achieves value (i.e. performance, financial, enhanced risk, etc.) from its global supplier landscape. As such Procurement is accountable for the implementation and management of strategic procurement driving value through effective supplier relationship management, demand & consumption management, MI & BI analytics, third party risk management and the like.Please note, this role is a 12-month Fixed Term Contract. The successful candidate will provide specialist Technology Procurement expertise to support strategic sourcing initiatives, commercial optimisation activities, supplier governance and procurement transformation programmes across the Group during this period.Role Responsibilities:Support the Head of Procurement - Technology with development and implementation of 3 year rolling Technology Category Sourcing Strategy, including supplier segmentation, supplier consolidation strategy, PSL category definition and strategic procurement levers implementationDefine and agree category plans that deliver ongoing commercial value in terms of cost, performance and risk in accordance with the overall procurement strategy aligned to the business objectives and strategiesBuild strong relationships with technology and business stakeholders, business management and finance as well ask third party suppliersProvide market insights to the broader procurement team including key stakeholders, senior management and the procurement sourcing officeDeliver sourcing process including pipeline management, competitive tenders and benchmarking to identify best supplier option is identified and commercial, contractual, performance and service delivery stipulations are embedded and aligned to business requirements.Ensure and complete all relevant Third Party Risk Management activities on a timely basis through liaison with the Procurement Efficiency OfficeEnsure that all technology software contracts have been abstracted and added to the contract repository and contract meta data is kept up-to-date throughout the contract lifecycle.Actively participate in the Procurement strategic initiatives including transformation, continuous improvement and innovation programmesManage and lead complex and high value contract negotiations with suppliersParticipate and manage appropriate Governance forums and develop supporting metrics & reporting in conjunction with the Procurement Efficiency Office.Collaborate and support the commercial contract management team with the management of the category Panels and Preferred Supplier Lists, performance and commercial issues during the post-deal contract period.Provide support to the Procurement Efficiency Office with supplier onboarding queries and process issues, as well as offboarding of suppliers upon contract termination.Experience / CompetencesEssentialProven experience operating within a strategic procurement, category management or sourcing function.Demonstrable experience managing Technology spend categories, including one or more of the following: Software, SaaS, Infrastructure, Cloud Services, Telecommunications, Managed Services or IT Professional Services.Experience leading end-to-end sourcing activities, including supplier selection, competitive tendering, negotiations and contract award.Proven commercial negotiation and contract management skills, with the ability to deliver measurable value through cost optimisation, risk reduction and service improvements.Experience developing and executing category plans or procurement strategies aligned to business objectives.Demonstrated stakeholder management and relationship-building skills, with the ability to influence stakeholders across Technology, Finance and Business functions.Experience managing supplier relationships and evaluating supplier performance, capability and commercial value.Solid analytical skills with the ability to interpret spend data, market intelligence and supplier insights to support decision making.Excellent verbal and written communication skills, including the ability to present recommendations and commercial outcomes to senior stakeholders.Proven ability to manage multiple priorities and deliver outcomes within a fast-paced and evolving environment.DesiredExperience managing Software Licensing, SaaS, Cloud Infrastructure or IT Outsourcing categories in a complex enterprise environment.Experience within Financial Services, Capital Markets, Professional Services or another regulated industry.Knowledge of cloud commercial models, FinOps principles and cloud cost optimisation initiatives.Experience with Third-Party Risk Management, supplier governance and regulatory requirements relating to external suppliers.Familiarity with technology-related contracts, including software licensing, SaaS agreements, managed services and professional services contracts.Experience supporting procurement transformation, process improvement or operating model enhancement initiatives.Professional procurement qualification (MCIPS or equivalent).Experience working within a global procurement function supporting international stakeholders and suppliers.Experience using procurement, contract lifecycle management and supplier management platforms.Band / LevelManager / 7 The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.LocationUK - 135 Bishopsgate - London
Dowds is a long established, multidisciplinary engineering and construction Building Services Engineering company headquartered in Ballymena, Northern Ireland. Founded in 1978, ourexpertise spans the full lifecycle of complex-built environments from initial design and systems integration through to installation, commissioning, and handover. Across specific sectors: life science, commercial, education and healthcare. Operating at a gold standard for best managed company and investors in people, our vision is to set the standard for excellence, driving progress, responsibility, and lasting impact. While keeping our clients and our people at the heart of what we do. We are seeking Dowds is seeking an experienced and driven Quality Manager to lead and oversee quality assurance across our projects and business operations. This is a key role responsible for ensuring that all works are delivered to the highest standards, in line with regulatory requirements, client expectations, and internal processes. Working closely with operational teams, you will embed a culture of continuous improvement, ensuring quality standards are maintained across our Mechanical, Electrical, and Construction activities. What you'll be responsible for Lead the development, implementation, and maintenance of the Quality Management System (QMS) in line with ISO 9001 Ensure compliance with all regulatory, contractual, and internal quality standards Conduct internal audits, site inspections, and supplier evaluations Support project teams in developing Inspection & Test Plans (ITPs) and quality documentation Identify non-conformances and lead root cause analysis and corrective actions Drive a culture of continuous improvement across all business units Act as the main point of contact for external audits and client quality requirements Collaborate with SHEQ and operational teams to ensure integrated compliance Provide training and guidance to staff on quality standards and procedures Monitor and report on quality performance metrics to senior leadership What we are looking for Proven experience in a Quality Manager or Senior Quality Engineer role within construction, M&E, or engineering sectors Strong knowledge of ISO 9001 Quality Management Systems Experience conducting audits and managing quality documentation Ability to interpret technical drawings, specifications, and standards Strong stakeholder management and communication skills Experience managing non-conformances and driving improvement initiatives Full UK driving license Experience within MEP / building services / construction projects Knowledge of wider ISO standards (e.g., ISO 14001, ISO 45001) Familiarity with digital quality management systems Experience working across multiple sites or large-scale projects Why Join Dowds 41 Days Holiday Early Finish Fridays Private Medical Bonus Pension Work from home Plus, many more All CV's will be reviewed after 10th August Dowds is an Equal Opportunities Employer
27/07/2026
Full time
Dowds is a long established, multidisciplinary engineering and construction Building Services Engineering company headquartered in Ballymena, Northern Ireland. Founded in 1978, ourexpertise spans the full lifecycle of complex-built environments from initial design and systems integration through to installation, commissioning, and handover. Across specific sectors: life science, commercial, education and healthcare. Operating at a gold standard for best managed company and investors in people, our vision is to set the standard for excellence, driving progress, responsibility, and lasting impact. While keeping our clients and our people at the heart of what we do. We are seeking Dowds is seeking an experienced and driven Quality Manager to lead and oversee quality assurance across our projects and business operations. This is a key role responsible for ensuring that all works are delivered to the highest standards, in line with regulatory requirements, client expectations, and internal processes. Working closely with operational teams, you will embed a culture of continuous improvement, ensuring quality standards are maintained across our Mechanical, Electrical, and Construction activities. What you'll be responsible for Lead the development, implementation, and maintenance of the Quality Management System (QMS) in line with ISO 9001 Ensure compliance with all regulatory, contractual, and internal quality standards Conduct internal audits, site inspections, and supplier evaluations Support project teams in developing Inspection & Test Plans (ITPs) and quality documentation Identify non-conformances and lead root cause analysis and corrective actions Drive a culture of continuous improvement across all business units Act as the main point of contact for external audits and client quality requirements Collaborate with SHEQ and operational teams to ensure integrated compliance Provide training and guidance to staff on quality standards and procedures Monitor and report on quality performance metrics to senior leadership What we are looking for Proven experience in a Quality Manager or Senior Quality Engineer role within construction, M&E, or engineering sectors Strong knowledge of ISO 9001 Quality Management Systems Experience conducting audits and managing quality documentation Ability to interpret technical drawings, specifications, and standards Strong stakeholder management and communication skills Experience managing non-conformances and driving improvement initiatives Full UK driving license Experience within MEP / building services / construction projects Knowledge of wider ISO standards (e.g., ISO 14001, ISO 45001) Familiarity with digital quality management systems Experience working across multiple sites or large-scale projects Why Join Dowds 41 Days Holiday Early Finish Fridays Private Medical Bonus Pension Work from home Plus, many more All CV's will be reviewed after 10th August Dowds is an Equal Opportunities Employer
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Job Description Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. What you'll be doing: In this role you will lead and embed a pragmatic data governance and data protection operating model across Cover-More Europe, ensuring that data is managed securely, compliantly, and effectively to support business growth and resilience. Define and implement a robust data governance framework covering data protection, records management, and lifecycle management Establish clear data ownership, accountability, and governance structures across the organisation Develop and maintain policies, standards, and procedures aligned to regulatory and business needs Lead data protection operations including ROPA, DPIA/DTIA governance, and privacy risk management Act as the key operational interface with the external Data Protection Officer (DPO) Embed data retention, deletion, and anonymisation practices across systems and processes Provide data governance leadership to business change, integration, and transformation initiatives Oversee data risk across third party and outsourced providers, ensuring compliance and transparency Identify, assess, and manage data-related risks, supporting audit and regulatory requirements Deliver clear reporting and assurance to senior stakeholders on governance and data protection matters Lead and develop data governance capability across the organisation, including line management of a Data Officer Promote a culture of accountability, continuous improvement, and strong data practices What skills and experience you'll bring on this journey: Strong experience designing and operating data governance frameworks within a regulated environment In-depth knowledge of GDPR/UK GDPR and its practical application in business operations Hands on experience with ROPA, DPIAs/DTIAs, data sharing, and privacy risk management Expertise in records management, data retention, deletion, and lifecycle management Experience working with Data Protection Officers and regulatory stakeholders Proven ability to manage data risk and deliver audit and compliance outcomes Experience supporting transformation, integration, or change initiatives Strong understanding of third party data governance and outsourcing oversight Excellent stakeholder engagement, influencing, and communication skills Experience leading or developing teams and building organisational capability Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. The compensation shown reflects a national market range and the proposed salary for this position is £90,000 with short-term incentive bonus eligibility of STIP10%.
27/07/2026
Full time
Location: Uxbridge, Middlesex, United Kingdom Job Category: Other Job Description Where will your career take you next? Let's find out together. At Zurich Cover-More, we're proud to be one of the world's leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we're there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world's best-known brands - think major airlines, travel giants, top banks, credit card providers, and large retailers - to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world's leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we're redefining what it means to travel safely and with confidence. Whether it's a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. What you'll be doing: In this role you will lead and embed a pragmatic data governance and data protection operating model across Cover-More Europe, ensuring that data is managed securely, compliantly, and effectively to support business growth and resilience. Define and implement a robust data governance framework covering data protection, records management, and lifecycle management Establish clear data ownership, accountability, and governance structures across the organisation Develop and maintain policies, standards, and procedures aligned to regulatory and business needs Lead data protection operations including ROPA, DPIA/DTIA governance, and privacy risk management Act as the key operational interface with the external Data Protection Officer (DPO) Embed data retention, deletion, and anonymisation practices across systems and processes Provide data governance leadership to business change, integration, and transformation initiatives Oversee data risk across third party and outsourced providers, ensuring compliance and transparency Identify, assess, and manage data-related risks, supporting audit and regulatory requirements Deliver clear reporting and assurance to senior stakeholders on governance and data protection matters Lead and develop data governance capability across the organisation, including line management of a Data Officer Promote a culture of accountability, continuous improvement, and strong data practices What skills and experience you'll bring on this journey: Strong experience designing and operating data governance frameworks within a regulated environment In-depth knowledge of GDPR/UK GDPR and its practical application in business operations Hands on experience with ROPA, DPIAs/DTIAs, data sharing, and privacy risk management Expertise in records management, data retention, deletion, and lifecycle management Experience working with Data Protection Officers and regulatory stakeholders Proven ability to manage data risk and deliver audit and compliance outcomes Experience supporting transformation, integration, or change initiatives Strong understanding of third party data governance and outsourcing oversight Excellent stakeholder engagement, influencing, and communication skills Experience leading or developing teams and building organisational capability Why you'll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home after an initial training period. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We're committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places - literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions - helping you build a secure and healthy future. Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you - because that's exactly who we're looking for. The compensation shown reflects a national market range and the proposed salary for this position is £90,000 with short-term incentive bonus eligibility of STIP10%.
About us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role We are looking for an experienced Cyber Risk Manager to join our growing cyber practice on a permanent basis, supporting major public sector clients, with a particular focus on Local Government. You will work closely with client stakeholders to identify, assess, manage, and communicate cyber risks across a variety of programmes and operational environments. Acting as a trusted advisor, you will help organisations establish effective cyber risk management practices, improve governance processes, and implement proportionate controls aligned to their risk appetite. You will play a key role in supporting the continued evolution of our Local Digital Cyber Risk capability, helping to mature reporting processes, strengthen risk insights, and enhance the use of the NCSC Cyber Assessment Framework (CAF) to support informed decision-making across the sector. You will be a fundamental member of the team, responsible for leading cyber risk activities, supporting and developing colleagues, fostering best practice, and ensuring our clients remain resilient against an evolving threat landscape. Leading and facilitating cyber risk assessments across programmes, projects, and operational environments. Supporting and maintaining the Cyber Risk reporting process for the Local Government sector, ensuring timely and accurate reporting of cyber risks and emerging trends. Supporting the continued development and maturity of the Local Digital Cyber Risk function through the enhancement of metrics, reporting frameworks, and governance structures. Analysing NCSC Cyber Assessment Framework (CAF) returns to identify themes, trends, and actionable risk insights that inform decision-making and prioritisation. Planning and executing assessments to determine the cyber risk levels associated with strategic departmental goals, programmes, and initiatives. Providing a cyber risk perspective on the development, refinement, and implementation of the CAF process to ensure it remains effective and aligned to organisational objectives. Directly engaging with councils, when required, to validate risk profiles, understand local challenges, and provide pragmatic risk-based guidance. Developing and maintaining cyber risk registers, ensuring risks are appropriately documented, prioritised, assigned, and managed through to resolution. Assessing the effectiveness of security controls and recommending proportionate improvements to reduce risk exposure. Producing high-quality risk reports, dashboards, and presentations for senior stakeholders and governance forums. Providing risk-based guidance to technical and business teams throughout project lifecycles. Conducting third-party and supplier cyber risk assessments where appropriate. Supporting internal and external audits, assurance reviews, and regulatory activities. Monitoring emerging threats and vulnerabilities to assess potential impacts to client environments. Promoting cyber risk awareness and embedding a positive security culture across client organisations. Key Skills and Experience Demonstrable experience working in cyber security, technology risk, information security, or enterprise risk management roles. Strong understanding of cyber risk management principles and methodologies. Experience working with recognised frameworks and standards, including: NIST Cybersecurity Framework (CSF) NCSC Cyber Assessment Framework (CAF) ISO/IEC 27001 and ISO/IEC 27005 CIS Critical Security Controls COBIT Experience analysing risk data and translating findings into meaningful recommendations and reporting outputs. Experience maintaining risk registers and tracking remediation activities. Strong stakeholder management skills, with experience engaging senior leaders, executive audiences, and external organisations. Ability to communicate technical risks effectively to both technical and non-technical stakeholders. Experience facilitating workshops and conducting interviews to gather evidence and validate risk assessments. Experience operating within Agile and multidisciplinary delivery environments. Knowledge of cloud security risks and controls across platforms such as Azure, AWS, or Google Cloud is beneficial. Experience within Local Government, the wider public sector, or regulated environments would be highly advantageous. Experience using data and reporting tools to develop metrics and management information would be beneficial. Desirable Certifications CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) CISA (Certified Information Systems Auditor) ISO 27001 Lead Implementer or Lead Auditor NCSC or other recognised cyber security and risk management certifications. Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle Schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence, and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities, and promoting open dialogue. This commitment is reflected in initiatives that support diversity, mental health, wellbeing, and professional development. Whatever stage you are at in your career, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
27/07/2026
Full time
About us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership, innovate, and develop their expertise. As an equal opportunities employer, we are committed to encouraging equality, diversity, and social mobility, while creating opportunities for our teams to work on meaningful projects that deliver lasting impact About You: You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role We are looking for an experienced Cyber Risk Manager to join our growing cyber practice on a permanent basis, supporting major public sector clients, with a particular focus on Local Government. You will work closely with client stakeholders to identify, assess, manage, and communicate cyber risks across a variety of programmes and operational environments. Acting as a trusted advisor, you will help organisations establish effective cyber risk management practices, improve governance processes, and implement proportionate controls aligned to their risk appetite. You will play a key role in supporting the continued evolution of our Local Digital Cyber Risk capability, helping to mature reporting processes, strengthen risk insights, and enhance the use of the NCSC Cyber Assessment Framework (CAF) to support informed decision-making across the sector. You will be a fundamental member of the team, responsible for leading cyber risk activities, supporting and developing colleagues, fostering best practice, and ensuring our clients remain resilient against an evolving threat landscape. Leading and facilitating cyber risk assessments across programmes, projects, and operational environments. Supporting and maintaining the Cyber Risk reporting process for the Local Government sector, ensuring timely and accurate reporting of cyber risks and emerging trends. Supporting the continued development and maturity of the Local Digital Cyber Risk function through the enhancement of metrics, reporting frameworks, and governance structures. Analysing NCSC Cyber Assessment Framework (CAF) returns to identify themes, trends, and actionable risk insights that inform decision-making and prioritisation. Planning and executing assessments to determine the cyber risk levels associated with strategic departmental goals, programmes, and initiatives. Providing a cyber risk perspective on the development, refinement, and implementation of the CAF process to ensure it remains effective and aligned to organisational objectives. Directly engaging with councils, when required, to validate risk profiles, understand local challenges, and provide pragmatic risk-based guidance. Developing and maintaining cyber risk registers, ensuring risks are appropriately documented, prioritised, assigned, and managed through to resolution. Assessing the effectiveness of security controls and recommending proportionate improvements to reduce risk exposure. Producing high-quality risk reports, dashboards, and presentations for senior stakeholders and governance forums. Providing risk-based guidance to technical and business teams throughout project lifecycles. Conducting third-party and supplier cyber risk assessments where appropriate. Supporting internal and external audits, assurance reviews, and regulatory activities. Monitoring emerging threats and vulnerabilities to assess potential impacts to client environments. Promoting cyber risk awareness and embedding a positive security culture across client organisations. Key Skills and Experience Demonstrable experience working in cyber security, technology risk, information security, or enterprise risk management roles. Strong understanding of cyber risk management principles and methodologies. Experience working with recognised frameworks and standards, including: NIST Cybersecurity Framework (CSF) NCSC Cyber Assessment Framework (CAF) ISO/IEC 27001 and ISO/IEC 27005 CIS Critical Security Controls COBIT Experience analysing risk data and translating findings into meaningful recommendations and reporting outputs. Experience maintaining risk registers and tracking remediation activities. Strong stakeholder management skills, with experience engaging senior leaders, executive audiences, and external organisations. Ability to communicate technical risks effectively to both technical and non-technical stakeholders. Experience facilitating workshops and conducting interviews to gather evidence and validate risk assessments. Experience operating within Agile and multidisciplinary delivery environments. Knowledge of cloud security risks and controls across platforms such as Azure, AWS, or Google Cloud is beneficial. Experience within Local Government, the wider public sector, or regulated environments would be highly advantageous. Experience using data and reporting tools to develop metrics and management information would be beneficial. Desirable Certifications CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) CRISC (Certified in Risk and Information Systems Control) CISA (Certified Information Systems Auditor) ISO 27001 Lead Implementer or Lead Auditor NCSC or other recognised cyber security and risk management certifications. Competitive Salary Bonus Scheme Private Healthcare Insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Enhanced Parental Leave Paid Fertility Leave (5 Days) Statutory & Contributory Pension EAP with Gym Membership Benefits Cycle to Work and Electric Vehicle Schemes Flexible Working Annual Away Days/Company Socials Diversity and Inclusion As an equal opportunities employer, we are committed to creating a work environment that supports, celebrates, encourages and respects all individuals, where all processes are based on merit, competence, and business needs. Encouraging high social mobility is really important to us. We foster an inclusive culture by welcoming different perspectives, enabling equitable opportunities, and promoting open dialogue. This commitment is reflected in initiatives that support diversity, mental health, wellbeing, and professional development. Whatever stage you are at in your career, you will find an environment where you can thrive. Should you require further assistance or require any reasonable adjustments to be put in place to better support your application process, please do not hesitate to raise this with us. As a Disability Confident employer, we are committed to ensuring our recruitment process is accessible and inclusive, enabling all candidates to demonstrate their skills, experience and potential.
Role: Solution ArchitectLocation: Guildford Business Park Guildford Surrey GU2 8XGJob Type: FTE(4 days Remote,1 day onsite)ResponsibilitiesProduce proposals and justify the value of technology strategies to senior business audiences.Drive alignment of the client landscape with the enterprise target picture, including system retirement.Ensure that architecture, divergences, and risks are clearly communicated and agreed by all stakeholders.Convey architecture decisions through a variety of communication techniques to both technical and non-technical stakeholders.Lead architectural design authorities for projects, and work within enterprise architectural governance and enterprise portfolio management frameworks.Translate business requirements into technology, service, and security deliverables, identifying risks and proposing appropriate mitigations.Identify all areas of architectural, technical, and security risk, and ensure these are managed with the cooperation of appropriate stakeholders.Produce (or ensure production of) all architectural deliverables under the development methodology, including solution designs, architecture patterns, technical infrastructure designs and supporting documentation.Provide design assurance for solution architecture to ensure solutions are implemented as designed, to the correct standards and quality.Provide technical leadership and mentorship to other solution architects within the team.Self-manage day-to-day architecture priorities and delivery workload.Skills and ExperienceStrong interpersonal and stakeholder management skills, including the ability to interact at all business levels from the CEO and C-suite through to technical SMEs, developers, testers, and project managers.Excellent verbal and written communication skills, including the ability to assess the audience and pitch / influence appropriately.Working across enterprise technologies, including prior SME roles across infrastructure, cloud, and application domains.Defining, documenting, and architecting solutions across hybrid, on-premise, and public cloud estates, potentially requiring integration with legacy technologies for large projects and programmes.Supporting and designing mission-critical infrastructure solutions across a wide variety of technologies.IT security and risk management within an architecture role.Experience working within architectural design authorities and governance forums.Technical selection and RFI/RFP processes, including supplier assurance of third-party products and contractual due diligence including drafting statements of requirements for third parties or commenting on vendor statements of work (SoW).Working in a highly regulated environment (e.g. financial services).Agile methodologies (Scrum, Kanban) and waterfall methodologies along with associated toolsets (such as Jira).Use of documentation tools such as Atlassian Confluence along with diagramming or architectural modelling tools and languages (draw.io, Sparx, ADOIT, ArchiMate, Mermaid, C4).Broad knowledge of IT technologies and architectural styles and patterns (e.g. event-driven, serverless, microservices, SOA, layered architectures).Supporting implementation and solution design for large public cloud implementations, preferably both AWS and Azure.Supporting implementation and technical design across core technologies (Windows, Linux, VMware, Hyper-V, web, database, security gateways, LAN/WAN networking).Designing solutions involving middleware and integration including JBoss / WebLogic, enterprise service bus / message queueing / integration platforms (iPaaS) such as RabbitMQ, MuleSoft,Boomi, Kafka.Designing (including requirements traceability) secure, high performing, and highly available technology solutions.Knowledge of continuous integration and deployment processes, methods, and tools.Providing architectural support and assurance to DevOps teams, with application of agile practices.Ability to work with cutting-edge AI LLM technologies, producing work in conjunction with models such as Anthropic Claude, whilst experimenting and exploring different methods of co working with AI.Your education and qualifications should include:Degree or HND in information technology, or equivalent experience.Relevant technical and business qualifications (e.g. Microsoft or AWS certifications, TOGAF, ITIL).Evidence of your commitment to continuous learning.
27/07/2026
Full time
Role: Solution ArchitectLocation: Guildford Business Park Guildford Surrey GU2 8XGJob Type: FTE(4 days Remote,1 day onsite)ResponsibilitiesProduce proposals and justify the value of technology strategies to senior business audiences.Drive alignment of the client landscape with the enterprise target picture, including system retirement.Ensure that architecture, divergences, and risks are clearly communicated and agreed by all stakeholders.Convey architecture decisions through a variety of communication techniques to both technical and non-technical stakeholders.Lead architectural design authorities for projects, and work within enterprise architectural governance and enterprise portfolio management frameworks.Translate business requirements into technology, service, and security deliverables, identifying risks and proposing appropriate mitigations.Identify all areas of architectural, technical, and security risk, and ensure these are managed with the cooperation of appropriate stakeholders.Produce (or ensure production of) all architectural deliverables under the development methodology, including solution designs, architecture patterns, technical infrastructure designs and supporting documentation.Provide design assurance for solution architecture to ensure solutions are implemented as designed, to the correct standards and quality.Provide technical leadership and mentorship to other solution architects within the team.Self-manage day-to-day architecture priorities and delivery workload.Skills and ExperienceStrong interpersonal and stakeholder management skills, including the ability to interact at all business levels from the CEO and C-suite through to technical SMEs, developers, testers, and project managers.Excellent verbal and written communication skills, including the ability to assess the audience and pitch / influence appropriately.Working across enterprise technologies, including prior SME roles across infrastructure, cloud, and application domains.Defining, documenting, and architecting solutions across hybrid, on-premise, and public cloud estates, potentially requiring integration with legacy technologies for large projects and programmes.Supporting and designing mission-critical infrastructure solutions across a wide variety of technologies.IT security and risk management within an architecture role.Experience working within architectural design authorities and governance forums.Technical selection and RFI/RFP processes, including supplier assurance of third-party products and contractual due diligence including drafting statements of requirements for third parties or commenting on vendor statements of work (SoW).Working in a highly regulated environment (e.g. financial services).Agile methodologies (Scrum, Kanban) and waterfall methodologies along with associated toolsets (such as Jira).Use of documentation tools such as Atlassian Confluence along with diagramming or architectural modelling tools and languages (draw.io, Sparx, ADOIT, ArchiMate, Mermaid, C4).Broad knowledge of IT technologies and architectural styles and patterns (e.g. event-driven, serverless, microservices, SOA, layered architectures).Supporting implementation and solution design for large public cloud implementations, preferably both AWS and Azure.Supporting implementation and technical design across core technologies (Windows, Linux, VMware, Hyper-V, web, database, security gateways, LAN/WAN networking).Designing solutions involving middleware and integration including JBoss / WebLogic, enterprise service bus / message queueing / integration platforms (iPaaS) such as RabbitMQ, MuleSoft,Boomi, Kafka.Designing (including requirements traceability) secure, high performing, and highly available technology solutions.Knowledge of continuous integration and deployment processes, methods, and tools.Providing architectural support and assurance to DevOps teams, with application of agile practices.Ability to work with cutting-edge AI LLM technologies, producing work in conjunction with models such as Anthropic Claude, whilst experimenting and exploring different methods of co working with AI.Your education and qualifications should include:Degree or HND in information technology, or equivalent experience.Relevant technical and business qualifications (e.g. Microsoft or AWS certifications, TOGAF, ITIL).Evidence of your commitment to continuous learning.
SDLC & Release Automation Java/Kotlin EngineerApplyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: We're looking for an enthusiastic & talented server side engineer, to join our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, productivity and automation of our strategic developer tools internal tools used across the bank.We embody modern best delivery best practices, experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. We are here to be opinionated and challenge processes and procedures making software delivery easier, more enjoyable and safer. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savingsWe believe happy engineers make the best engineers and are a technology managed department. Opportunity There are many exciting automation and simplification opportunities across the suite of strategic CTO owned tools related to developer release practices and SDLC alignment. Two closely related key strategic projects will require your expertise driving solutions are as follows: Release on Demand (RoD) is our strategic release management platform that makes it trivial to generate production run books & ServiceNow Changes with the click of a button. Built internally approximately three years ago the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approx. 65% of them. The tool is expanding at a rapid pace across the enterprise and is expected to double its release volumes for the third year running.RoD enables cultural change within development teams enabling them to move quickly but whilst maintaining codified quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld, whilst driving industry best practices (DORA) SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi, taking ideas like grading engineering teams and rewarding those who follow best practices, perhaps moving them from manual approval process to an automatic one. The use of Artificial Intelligence is planned to further automate and remove manual human led processes that add toil to the SDLC process Why you'll love working here: You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Write code and deliver. You are a delivery focussed engineer for our back end services.That means contributing high-quality code regularly, not just reviewing other people's. You set the bar through your own work. Shape how we build. You'll have a real voice in our architecture and technical roadmap. Your opinion matters Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns, that's exactly the kind of thinking we want in the room. Be a team player. Thoughtful code reviews. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it.What We're Looking For. What you should have A selection of the tools and capabilities required across our platforms. We value muti-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven experience delivering within technical projects Deep, hands-on experience building and running production-grade services. You're still writing code regularly. You're good at it Strong server-side engineering skills: Kotlin or Java (we're using Java 21), building and consuming RESTful APIs. Proficiency with relational and/or NoSQL databases: Couchbase, PostgreSQL or MongoDB. Highly Desirable skills Experience with event-driven architecture. Experience with microservice architecture Contract first Apis, such as swagger. Experience with message queuing systems: Apache Kafka. SRE/DevOps - Experience with scalability & Observability Understanding of containerization (Docker) and orchestration (Kubernetes). Familiarity with CI/CD tools and automated deployments. Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust backend solutions. AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server : Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness, Mac or PC - It's up to you. Access to time-saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friendsVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
27/07/2026
Full time
SDLC & Release Automation Java/Kotlin EngineerApplyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: We're looking for an enthusiastic & talented server side engineer, to join our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, productivity and automation of our strategic developer tools internal tools used across the bank.We embody modern best delivery best practices, experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. We are here to be opinionated and challenge processes and procedures making software delivery easier, more enjoyable and safer. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savingsWe believe happy engineers make the best engineers and are a technology managed department. Opportunity There are many exciting automation and simplification opportunities across the suite of strategic CTO owned tools related to developer release practices and SDLC alignment. Two closely related key strategic projects will require your expertise driving solutions are as follows: Release on Demand (RoD) is our strategic release management platform that makes it trivial to generate production run books & ServiceNow Changes with the click of a button. Built internally approximately three years ago the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approx. 65% of them. The tool is expanding at a rapid pace across the enterprise and is expected to double its release volumes for the third year running.RoD enables cultural change within development teams enabling them to move quickly but whilst maintaining codified quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld, whilst driving industry best practices (DORA) SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi, taking ideas like grading engineering teams and rewarding those who follow best practices, perhaps moving them from manual approval process to an automatic one. The use of Artificial Intelligence is planned to further automate and remove manual human led processes that add toil to the SDLC process Why you'll love working here: You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Write code and deliver. You are a delivery focussed engineer for our back end services.That means contributing high-quality code regularly, not just reviewing other people's. You set the bar through your own work. Shape how we build. You'll have a real voice in our architecture and technical roadmap. Your opinion matters Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns, that's exactly the kind of thinking we want in the room. Be a team player. Thoughtful code reviews. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it.What We're Looking For. What you should have A selection of the tools and capabilities required across our platforms. We value muti-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven experience delivering within technical projects Deep, hands-on experience building and running production-grade services. You're still writing code regularly. You're good at it Strong server-side engineering skills: Kotlin or Java (we're using Java 21), building and consuming RESTful APIs. Proficiency with relational and/or NoSQL databases: Couchbase, PostgreSQL or MongoDB. Highly Desirable skills Experience with event-driven architecture. Experience with microservice architecture Contract first Apis, such as swagger. Experience with message queuing systems: Apache Kafka. SRE/DevOps - Experience with scalability & Observability Understanding of containerization (Docker) and orchestration (Kubernetes). Familiarity with CI/CD tools and automated deployments. Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust backend solutions. AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server : Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness, Mac or PC - It's up to you. Access to time-saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friendsVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
Senior Manager Cyber RiskApplylocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Cyber Risk Senior Manager LSEG is investing heavily in technology innovation including Cloud and AI. We need a Senior Manager, Group Cyber Risk who will be responsible for providing independent second-line oversight, review and challenge of the Group's cyber risk profile and cyber control environment. The role supports effective cyber risk management across the organisation, ensuring risks are understood, managed and appropriately reported to senior management and governance forums.This role provides an opportunity to influence Cyber Security at one of the world's leading financial market infrastructure providers. The successful candidate will gain exposure to complex global technology environments including Cloud, Artificial Intelligence, critical market infrastructure, operational resilience, cybersecurity and technology transformation programmes. The role offers engagement with senior leadership, risk committees, and regulatory forums, providing a platform to shape strategic decisions and drive meaningful risk outcomes across the Group and Sector.As cyber threats, regulation, and technology continue to evolve, the role provides significant opportunities for professional growth, thought leadership and industry engagement. The successful candidate will be engaged in key cyber risk topics including AI governance, cloud risk management, cyber resilience, supply chain security and evolving regulatory expectations.Group Cyber Risk is the independent second line of defence function responsible for oversight, review and challenge of cyber risk management across LSEG. The role operates in a lean team that works closely with Cyber Security, Technology, Operational Resilience, Risk and Audit teams, providing expert cyber risk guidance, challenge and thought leadership on emerging threats and industry developments. Key elements of the role include: Cyber Risk Oversight : Provide independent oversight, review and challenge of the cyber risk profile and cyber control environment. Oversight of LSEG cyber risk management practices, governance, and risk reporting. Provide oversight during cyber incidents, ensuring timely action, effective risk management and appropriate governance. The team ensures accurate articulation of inherent and residual risks and assessment of controls. Oversight of the group cybersecurity program, Issue management, Key Risk Indicators (KRIs) and compliance to Policy. Review of KRIs and other risk telemetry to identify thematic cyber risks and control deficiencies. Risk Reviews, Briefings and Position Papers : Thematic reviews and assessments on controls, risks and emerging risks. Briefings on material external market events / incidents, 'could this happen here?'. Analysis of new cyber risk management practices and approaches. Stakeholder Management : Build positive relationships with security, technology, risk, audit, and business partners. Influence decision-making through effective communication of cyber risk issues. Provide subject matter expertise on cyber risk and industry developments and act as a trusted advisor to senior stakeholders on cyber risk matters. Preferred Qualifications & Experience: A deep technical understanding of cybersecurity Experience and qualifications related to Information Security and Cyber Risk e.g. CISSP, CISA, CISM, CRISC. Experience in the financial services or consultancy sectors will be useful. Experience of Cyber risk frameworks, regulations and an understanding of good practice. Understanding of the core controls and metrics used to manage cyber risks. Knowledge and experience of Cloud Services and AI is useful, particularly the security risks and how to mitigate them Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY?If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us.
27/07/2026
Full time
Senior Manager Cyber RiskApplylocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R Cyber Risk Senior Manager LSEG is investing heavily in technology innovation including Cloud and AI. We need a Senior Manager, Group Cyber Risk who will be responsible for providing independent second-line oversight, review and challenge of the Group's cyber risk profile and cyber control environment. The role supports effective cyber risk management across the organisation, ensuring risks are understood, managed and appropriately reported to senior management and governance forums.This role provides an opportunity to influence Cyber Security at one of the world's leading financial market infrastructure providers. The successful candidate will gain exposure to complex global technology environments including Cloud, Artificial Intelligence, critical market infrastructure, operational resilience, cybersecurity and technology transformation programmes. The role offers engagement with senior leadership, risk committees, and regulatory forums, providing a platform to shape strategic decisions and drive meaningful risk outcomes across the Group and Sector.As cyber threats, regulation, and technology continue to evolve, the role provides significant opportunities for professional growth, thought leadership and industry engagement. The successful candidate will be engaged in key cyber risk topics including AI governance, cloud risk management, cyber resilience, supply chain security and evolving regulatory expectations.Group Cyber Risk is the independent second line of defence function responsible for oversight, review and challenge of cyber risk management across LSEG. The role operates in a lean team that works closely with Cyber Security, Technology, Operational Resilience, Risk and Audit teams, providing expert cyber risk guidance, challenge and thought leadership on emerging threats and industry developments. Key elements of the role include: Cyber Risk Oversight : Provide independent oversight, review and challenge of the cyber risk profile and cyber control environment. Oversight of LSEG cyber risk management practices, governance, and risk reporting. Provide oversight during cyber incidents, ensuring timely action, effective risk management and appropriate governance. The team ensures accurate articulation of inherent and residual risks and assessment of controls. Oversight of the group cybersecurity program, Issue management, Key Risk Indicators (KRIs) and compliance to Policy. Review of KRIs and other risk telemetry to identify thematic cyber risks and control deficiencies. Risk Reviews, Briefings and Position Papers : Thematic reviews and assessments on controls, risks and emerging risks. Briefings on material external market events / incidents, 'could this happen here?'. Analysis of new cyber risk management practices and approaches. Stakeholder Management : Build positive relationships with security, technology, risk, audit, and business partners. Influence decision-making through effective communication of cyber risk issues. Provide subject matter expertise on cyber risk and industry developments and act as a trusted advisor to senior stakeholders on cyber risk matters. Preferred Qualifications & Experience: A deep technical understanding of cybersecurity Experience and qualifications related to Information Security and Cyber Risk e.g. CISSP, CISA, CISM, CRISC. Experience in the financial services or consultancy sectors will be useful. Experience of Cyber risk frameworks, regulations and an understanding of good practice. Understanding of the core controls and metrics used to manage cyber risks. Knowledge and experience of Cloud Services and AI is useful, particularly the security risks and how to mitigate them Career Stage: Manager London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY?If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us.
Career Opportunities: Enterprise Architect Manager (11246) Requisition ID11246-Posted - Years of Experience (2) -Consulting- Where (1) Affinity Reply is a leading UK technology architecture advisory consultancy specialising in helping financial services organisations reimagine how they work, compete, and grow - combining deep advisory expertise with hands on delivery to turn ambition into meaningful outcomes. As we continue to scale our Digital, Technology & Architecture (DTA) business unit, we are seeking an exceptional Enterprise Architect Manager to help expand our market presence, grow our propositions, and deliver high impact advisory services for our clients. Role Overview As an Enterprise Architect Manager, you will play a pivotal role in shaping and owning our enterprise architecture propositions and managed services. You will be responsible for leading and overseeing complex EA engagements, advising senior and C suite clients, and helping to define the future of our EA capability. This is a manager level consulting role requiring deep experience across enterprise architecture, strong commercial acumen, proven leadership and the ability to influence and guide clients through strategy, change and transformation. This is a hybrid role either based in London or Manchester. Responsibilities Own and oversee multiple Enterprise Architecture engagements, ensuring delivery excellence, quality, commercial performance, and client satisfaction Act as a trusted advisor to C suite and senior stakeholders, providing strategic EA leadership across business, application, technology, and data domains Lead the development and delivery of key EA artefacts, including target architectures, roadmaps, capability models, technology portfolios, and governance frameworks Define, build, and evolve Enterprise Architecture propositions, aligning with client needs and emerging industry trends Act as a thought leader within the business unit, contributing insights on tooling, innovation, and market developments Identify and shape new opportunities to develop long term, profitable services, propositions, and products Own revenue targets and drive business development through pipeline shaping, opportunity identification, and CXO level bids and tenders Build and maintain long term client and partner relationships, driving value delivery and commercial growth Provide line management, coaching, and development for EA consultants, fostering a high performance and collaborative culture Support wider business initiatives, including recruitment, training, network building, and acting as deputy to the Business Unit Manager when required About the Candidate Bachelor's degree in a relevant IT, Business, or related field, with recognised enterprise architecture certification (e.g. TOGAF) and knowledge of frameworks such as BIAN, ArchiMate, and Zachman Significant experience in enterprise architecture, strategy, and transformation advisory within consultancy or financial services environments Strong consulting presence with the ability to influence C suite stakeholders and shape strategic architecture decisions Balanced enterprise architecture expertise across business, application, technology, and data domains Deep understanding of cloud, integration, platforms, and modern digital architectures, with awareness of financial services and industry trends Forward thinking mindset with the ability to bring innovative ideas and insights to clients and the business Excellent communication, facilitation, and presentation skills, translating complex concepts into executive level narratives Proven commercial acumen with experience in building pipeline, winning work and growing client accounts Experience designing and implementing EA operating models, governance frameworks, and architecture standards Collaborative leadership style with the ability to inspire teams and develop future leaders, alongside experience with EA tools (e.g. LeanIX, Ardoq, Orbus) and strong consulting maturity Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
27/07/2026
Full time
Career Opportunities: Enterprise Architect Manager (11246) Requisition ID11246-Posted - Years of Experience (2) -Consulting- Where (1) Affinity Reply is a leading UK technology architecture advisory consultancy specialising in helping financial services organisations reimagine how they work, compete, and grow - combining deep advisory expertise with hands on delivery to turn ambition into meaningful outcomes. As we continue to scale our Digital, Technology & Architecture (DTA) business unit, we are seeking an exceptional Enterprise Architect Manager to help expand our market presence, grow our propositions, and deliver high impact advisory services for our clients. Role Overview As an Enterprise Architect Manager, you will play a pivotal role in shaping and owning our enterprise architecture propositions and managed services. You will be responsible for leading and overseeing complex EA engagements, advising senior and C suite clients, and helping to define the future of our EA capability. This is a manager level consulting role requiring deep experience across enterprise architecture, strong commercial acumen, proven leadership and the ability to influence and guide clients through strategy, change and transformation. This is a hybrid role either based in London or Manchester. Responsibilities Own and oversee multiple Enterprise Architecture engagements, ensuring delivery excellence, quality, commercial performance, and client satisfaction Act as a trusted advisor to C suite and senior stakeholders, providing strategic EA leadership across business, application, technology, and data domains Lead the development and delivery of key EA artefacts, including target architectures, roadmaps, capability models, technology portfolios, and governance frameworks Define, build, and evolve Enterprise Architecture propositions, aligning with client needs and emerging industry trends Act as a thought leader within the business unit, contributing insights on tooling, innovation, and market developments Identify and shape new opportunities to develop long term, profitable services, propositions, and products Own revenue targets and drive business development through pipeline shaping, opportunity identification, and CXO level bids and tenders Build and maintain long term client and partner relationships, driving value delivery and commercial growth Provide line management, coaching, and development for EA consultants, fostering a high performance and collaborative culture Support wider business initiatives, including recruitment, training, network building, and acting as deputy to the Business Unit Manager when required About the Candidate Bachelor's degree in a relevant IT, Business, or related field, with recognised enterprise architecture certification (e.g. TOGAF) and knowledge of frameworks such as BIAN, ArchiMate, and Zachman Significant experience in enterprise architecture, strategy, and transformation advisory within consultancy or financial services environments Strong consulting presence with the ability to influence C suite stakeholders and shape strategic architecture decisions Balanced enterprise architecture expertise across business, application, technology, and data domains Deep understanding of cloud, integration, platforms, and modern digital architectures, with awareness of financial services and industry trends Forward thinking mindset with the ability to bring innovative ideas and insights to clients and the business Excellent communication, facilitation, and presentation skills, translating complex concepts into executive level narratives Proven commercial acumen with experience in building pipeline, winning work and growing client accounts Experience designing and implementing EA operating models, governance frameworks, and architecture standards Collaborative leadership style with the ability to inspire teams and develop future leaders, alongside experience with EA tools (e.g. LeanIX, Ardoq, Orbus) and strong consulting maturity Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
Business Development Manager Application Deadline: 13 August 2026 Department: Sales and Commercial Employment Type: Permanent - Full Time Location: Norwich Reporting To: Nicholas Brown Compensation: £36,000 - £38,000 / year Description At LOCALiQ, part of Newsquest Media Group, we're passionate about helping local businesses grow through powerful, data driven marketing solutions. As one of the UK's leading digital marketing and media organisations, we combine trusted local news brands with cutting edge digital technology to deliver measurable results for our clients. We are looking for a Business Development Manager to join our ambitious and growing sales team. This is an exciting opportunity for a motivated, commercially minded individual who thrives on building relationships, uncovering opportunities and helping businesses achieve their goals through effective marketing strategies. In this role, you'll be responsible for developing and managing a designated territory, identifying new business opportunities and building long term partnerships with SMEs. You'll take a consultative approach, understanding each client's objectives and recommending tailored solutions from our award winning digital advertising portfolio. We're looking for someone with energy, drive and a genuine passion for sales. You'll be confident meeting clients face to face, developing new business opportunities and managing the full sales cycle from prospecting through to closing deals. In return, we offer a competitive salary, uncapped earning potential, industry leading training and the opportunity to work for one of the UK's most recognised media and digital marketing organisations. Key Responsibilities Drive revenue growth across your assigned territory through proactive business development activities. Generate new business opportunities through self generated leads, referrals, networking and prospecting. Re engage and develop lapsed customers using customer reports and market insights. Build and maintain a strong pipeline of opportunities to achieve and exceed sales targets. Maximise customer spend by identifying opportunities to cross sell and upsell LOCALiQ's full suite of products and services. Manage the complete sales cycle from prospecting and discovery through to proposal, negotiation and close. Build strong, trusted relationships with local businesses and key decision makers. Deliver exceptional customer service and become a valued marketing partner to your clients. Develop long term client relationships that drive repeat business and sustainable revenue growth. Work closely with Sales Managers and Directors to support wider commercial objectives and territory strategies. Monitor local market trends, customer activity and competitor movements to identify new opportunities. Conduct in depth client research to understand business objectives, challenges and growth ambitions. Create and deliver compelling sales presentations and proposals tailored to individual customer needs. Position LOCALiQ as a strategic marketing partner by delivering innovative, results driven solutions. Build expert knowledge of LOCALiQ's extensive digital marketing portfolio and media products. Recommend effective multi channel marketing campaigns backed by customer data and insight. Ensure all opportunities are professionally managed and accurately recorded within CRM systems. Achieve and exceed monthly revenue targets and KPI expectations. Maintain a highly motivated and results focused approach. Ensure every customer interaction delivers value and maximises sales opportunities. Consistently demonstrate a proactive, solutions led mindset. Skills, Knowledge and Expertise Essential Skills & Experience Proven success in a B2B sales environment, ideally within digital marketing, media, advertising or solution based sales. Strong business development skills with the ability to identify, develop and close new business opportunities. Excellent territory management and account development capabilities. Strong communication, presentation and relationship building skills. Commercially astute with the ability to understand client challenges and recommend appropriate solutions. Confident negotiating and influencing stakeholders at all levels. Full UK driving licence and access to a vehicle. Highly motivated, ambitious and eager to succeed. A natural relationship builder who enjoys meeting people and developing long term partnerships. Proactive and self driven, with the ability to manage your own diary and workload effectively. Resilient and tenacious, with a determination to overcome challenges and exceed targets. Positive, energetic and enthusiastic with a genuine passion for sales and customer success. Curious and consultative, with strong questioning and listening skills. Comfortable working in a fast paced, target driven environment. Benefits and D&I Statement Competitive salary + uncapped commission 25 days holiday + bank holidays + your birthday off Holiday buy scheme for extra flexibility Structured career progression & ongoing training Pension plan Employee Helpline counselling and advice Perks & discounts including: Gym membership Cycle to Work scheme Eye care Retail discounts Team building days & annual volunteer charity day Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.
26/07/2026
Full time
Business Development Manager Application Deadline: 13 August 2026 Department: Sales and Commercial Employment Type: Permanent - Full Time Location: Norwich Reporting To: Nicholas Brown Compensation: £36,000 - £38,000 / year Description At LOCALiQ, part of Newsquest Media Group, we're passionate about helping local businesses grow through powerful, data driven marketing solutions. As one of the UK's leading digital marketing and media organisations, we combine trusted local news brands with cutting edge digital technology to deliver measurable results for our clients. We are looking for a Business Development Manager to join our ambitious and growing sales team. This is an exciting opportunity for a motivated, commercially minded individual who thrives on building relationships, uncovering opportunities and helping businesses achieve their goals through effective marketing strategies. In this role, you'll be responsible for developing and managing a designated territory, identifying new business opportunities and building long term partnerships with SMEs. You'll take a consultative approach, understanding each client's objectives and recommending tailored solutions from our award winning digital advertising portfolio. We're looking for someone with energy, drive and a genuine passion for sales. You'll be confident meeting clients face to face, developing new business opportunities and managing the full sales cycle from prospecting through to closing deals. In return, we offer a competitive salary, uncapped earning potential, industry leading training and the opportunity to work for one of the UK's most recognised media and digital marketing organisations. Key Responsibilities Drive revenue growth across your assigned territory through proactive business development activities. Generate new business opportunities through self generated leads, referrals, networking and prospecting. Re engage and develop lapsed customers using customer reports and market insights. Build and maintain a strong pipeline of opportunities to achieve and exceed sales targets. Maximise customer spend by identifying opportunities to cross sell and upsell LOCALiQ's full suite of products and services. Manage the complete sales cycle from prospecting and discovery through to proposal, negotiation and close. Build strong, trusted relationships with local businesses and key decision makers. Deliver exceptional customer service and become a valued marketing partner to your clients. Develop long term client relationships that drive repeat business and sustainable revenue growth. Work closely with Sales Managers and Directors to support wider commercial objectives and territory strategies. Monitor local market trends, customer activity and competitor movements to identify new opportunities. Conduct in depth client research to understand business objectives, challenges and growth ambitions. Create and deliver compelling sales presentations and proposals tailored to individual customer needs. Position LOCALiQ as a strategic marketing partner by delivering innovative, results driven solutions. Build expert knowledge of LOCALiQ's extensive digital marketing portfolio and media products. Recommend effective multi channel marketing campaigns backed by customer data and insight. Ensure all opportunities are professionally managed and accurately recorded within CRM systems. Achieve and exceed monthly revenue targets and KPI expectations. Maintain a highly motivated and results focused approach. Ensure every customer interaction delivers value and maximises sales opportunities. Consistently demonstrate a proactive, solutions led mindset. Skills, Knowledge and Expertise Essential Skills & Experience Proven success in a B2B sales environment, ideally within digital marketing, media, advertising or solution based sales. Strong business development skills with the ability to identify, develop and close new business opportunities. Excellent territory management and account development capabilities. Strong communication, presentation and relationship building skills. Commercially astute with the ability to understand client challenges and recommend appropriate solutions. Confident negotiating and influencing stakeholders at all levels. Full UK driving licence and access to a vehicle. Highly motivated, ambitious and eager to succeed. A natural relationship builder who enjoys meeting people and developing long term partnerships. Proactive and self driven, with the ability to manage your own diary and workload effectively. Resilient and tenacious, with a determination to overcome challenges and exceed targets. Positive, energetic and enthusiastic with a genuine passion for sales and customer success. Curious and consultative, with strong questioning and listening skills. Comfortable working in a fast paced, target driven environment. Benefits and D&I Statement Competitive salary + uncapped commission 25 days holiday + bank holidays + your birthday off Holiday buy scheme for extra flexibility Structured career progression & ongoing training Pension plan Employee Helpline counselling and advice Perks & discounts including: Gym membership Cycle to Work scheme Eye care Retail discounts Team building days & annual volunteer charity day Newsquest Media Group is an equal opportunities employer and welcomes applications from all community sections regardless of age, disability, gender reassignment, marriage/civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment process will consist of various stages and activities. As part of our commitment to fairness to all applicants, we will take into account any adjustments that could help you.
