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Job Description As a Systems Project Manager, you will become an integral part of a fast paced and collaborative IT team. The primary focus of the role is the delivery of MLL's CRM and ITSM platforms, including associated system migrations, while also overseeing a range of smaller internal initiatives. Responsibilities include managing project budgets and timelines, producing accurate project and operational reporting, and coordinating with external vendors and internal stakeholders. You will ensure a consistent, structured approach to project delivery by applying agreed standards and best practices, while acting as a key conduit for information flow between the IT function and other departments across the business. Job Requirements Skills and Competencies- Exceptional stakeholder management and influencing skills Excellent communication (written and verbal) skills and ability to present at both technical and executive level Ability to translate technical detail into business-friendly language MS Office skills, including MS Project, MS Visio and MS PowerPoint Solid understanding of software architectures, applications and data migration concepts Strong analytical approach to identifying issues and driving solutions Highly motivated and driven individual to deliver against Project strict deadlines Calm, organised and decisive under pressure Qualifications and Experience- Proven experience as a Project Manager delivering software or systems migrations PRINCE2, AgilePM or equivalent project management certifications (desirable) Experience working with third-party vendors and system integrators Understanding of ITIL V3/V4 and supporting qualification in support of process / system alignment Knowledge of telecoms sales, delivery and support to underpin project deliverables Job Responsibilities Deliver a migration from and to a new internal CRM/CMDB/ITSM platform Support cost saving initiative Projects (where required) Project management approach delivering Projects to time, cost, scope and quality through rigorous Project controls Strict change and exception management controls Working with vendors and the internal stakeholders to define scope, objectives, success criteria and deliverables Coordinate data migration, cleansing, system integration, testing and cutover activities Ensure a smooth transition to operational support teams including the coordination of training and regular business communication Deliver the project ensuring it is aligned with the MLL compliance requirements Job Benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday Buy Scheme Social Activities At MLL Telecom Ltd, we are proud to stand alongside the Armed Forces community. As a committed supporter of the Armed Forces Covenant and a holder of the Silver Award from the Employer Recognition Scheme, we actively foster a workplace culture that values the unique skills, dedication, and experience of Serving Personnel, Reservists, Veterans, and military families. MLL offers a flexible and supportive environment that honours their service, promotes inclusivity, and encourages career development within our organisation.

SAP Fioneer is building the next generation of banking platforms - at the intersection of financial services expertise and SAP technology. To further expand our business in the EMEA region, we are looking for an experienced leader who will take entrepreneurial ownership of a portfolio of strategic banking clients, from business development through to successful delivery. This role is neither a traditional delivery lead nor a pure sales account manager. You will take end to end responsibility for selected key clients with a clear focus on driving growth and enabling successful transformation. Your Responsibility End-to-End Ownership of Strategic Clients You take full entrepreneurial responsibility for a portfolio of strategic banking clients You act as the central point of contact at executive level You build strong, long term client relationships that go beyond individual projects Steering Transformation You define the strategic direction of solutions together with Solutioning and Product You ensure that commercial commitments are delivered successfully in practice You act as Executive Sponsor for critical programs within your client portfolio Market presence EMEA-Region You work closely with Sales and Go to Market to scale growth effectively You actively position SAP Fioneer within the banking ecosystem You leverage your network and market access to open doors and create opportunities What Makes This Role Unique You take real ownership for outcomes You operate across the entire value chain: from business development to delivery You collaborate with strong internal teams - while steering the overall direction You have direct impact on growth, client relationships, and market positioning Qualifications Several years of experience in a senior role within the financial services sector, with a focus on banking Deep understanding of transformation initiatives in transaction banking, payments, or core banking Proven experience in building and developing client relationships at senior and executive level Track record in identifying, structuring, and executing complex business and transformation initiatives Ability to connect commercial considerations with delivery requirements Experience in steering large scale programs or initiatives in a complex environment Entrepreneurial mindset, strong sense of ownership, and a high level of execution capability We offer a comprehensive benefits package that includes occupational pension provisions, support for health and wellbeing, various mobility options like bike leasing and transportation allowances, as well as additional perks such as celebration rewards, meal programs, jubilee recognition, and relocation reimbursement.

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. What will you be doing? We have been licensing Kraken for over 4 years now, transforming businesses by not only moving their customer base to our Kraken platform but also changing their operating model & ways of working. Throughout this time our team has been at the forefront of industry leading migrations whilst setting a new standard for what business transformation can look like. This role will lead the technical orchestration of a major client program, partnering with an international energy retailer in their operational transformation. You will oversee the migration's technical pillar and manager the ongoing technical relationship, supporting the client's adoption of our Kraken platform as part of their broader business transformation. We work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to get to the nitty gritty of a problem. You must be committed to the Kraken way of delivering tech based on simplicity, client benefit and efficiency while bringing senior stakeholders through a journey of change. You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client. We are building a Kraken for everyone, a universal platform where there is greater benefit in sharing development to enable the green energy transition. Pioneers in this space, we are excited about how Kraken can change the lives of our customers and convinced that Kraken is the best answer, not only for efficiency but as a tool to tackle the climate crisis. If you believe this too then Kraken Tech is the right place for you. Key responsibilities in this role will include: Building trusted relationships with client executives and technology stakeholders, including partnering with our product and engineering teams to align on priorities. Serving as the escalation point for client concerns and ensuring both technical challenges and product requirements are effectively managed Defining success criteria and governance for delivering the technical pillar of the program. Owning the Kraken platform localisation plan to meet client expectations while matching Kraken roadmap Summarising and articulating client needs, considerations, timelines, etc internally as structured input for the successful and timely execution of any required technology platform localisation and development. Directing internal Kraken software developers contributing to the client program, as well as potential external Partners, on tech platform deliverables to ensure an overall successful and timely technology migration. Supporting the client meets their business needs via the delivery of tech. Understanding the Kraken infrastructure, aligning client direction with the overall goal for the Kraken platform & business. Setting up training programs to upskill the technical arm of the client. Being an advocate for the Kraken way of delivering tech and supporting the client in shifting their mindset around tech delivery. Key skills that are needed: Communication: You need to be confident in calling out approaches that aren't best for the client and always striving for simplicity. You need to be able to communicate the context behind decisions relating to the platform & client priorities. You must be able to build strong relationships and credibility amongst senior stakeholders, balancing the needs of the client with Kraken's business needs and platform potential and constraints. Program management: Confident in managing a long term, fast paced program. Can be both high level and dive into detail when required. Ability to directly manage a team and manage processes that can drive the right outcomes for clients. Strong technical aptitude: We are looking for a logical thinker who has strong problem solving skills within an agile working framework. Must quickly be able to grasp the technical capabilities and constraints of the Kraken platform. Is an advocate for the continuous deployment approach we take at Kraken and champions building tech iteratively. Business acumen: Able to understand business goals of both client and Kraken, putting all technology decisions into context to ensure measurable success can be achieved and celebrated. Experience / Qualifications needed: Technical mindset, experience in engineering-led industries Sector-relevant experience in managing complex technology implementation or migration programs Proven experience in software adaptation, deployment and integration Exceptional interpersonal skills Why you'll love it here: Great medical, dental, and vision insurance options including FSAs. Paid time off - we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need. 401(k) plan with employer match. Parental leave. Biological, adoptive and foster parents are all eligible. Pre-tax commuter benefits. Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance. Equity Options: every Kraken employee owns part of the business. We're a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such. Modern office or co-working spaces depending on location. The salary range for this role ranges on average from $180,000-$220,000 depending on relevant experience, role alignment, and technical/client management expertise demonstrated throughout the interview process. While the broad salary range is listed, not all candidates will be placed at the top of the range-this will be determined by the overall fit for the position. If you have questions about this, just ask! Our recruiters are happy to provide more context. Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and USA. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5, and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, Website Privacy Notice and Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms.

Head of Product Evaro is building the digital infrastructure for the future of accessible healthcare. At the centre of that is the Patient eXperience Engine (PxE) - the product platform that takes a patient from first click through to ongoing care, seamlessly and safely. Today, PxE exists as a collection of applications and services that work but lack coherence. The vision is clear. What we need is a Head of Product who can turn that vision into reality - defining the experience architecture, evolving the platform, and building the product function that delivers it. We're hiring a Head of Product to own the realisation of PxE, lead conversion performance across the patient funnel, and build a high performing product team that sets the standard for how Evaro operates. About the Role This is a hands on product leadership role with three core accountabilities: Patient Experience Engine (PxE): You'll define the experience architecture and product model for PxE - how a collection of disparate systems consolidates into a coherent, scalable platform. You'll own end to end patient journey design from landing to consultation, prescription to fulfilment, and ongoing care. You'll figure out what stays, what gets rebuilt, what plugs in natively, and what gets strangled out. The goal: new treatment categories launch through configuration, not custom builds. Conversion performance: You'll lead conversion optimisation across the patient funnel as a shared discipline with Marketing and Category Management. That means using data to diagnose where patients struggle, running structured experiments to validate hypotheses, and driving measurable improvement - always framed as removing friction, never at the expense of patient trust or safety. Product team culture: You'll transform the product function from its current state - immature, reactive, escalation heavy - into a team defined by accountability, autonomy, and proactive communication. You'll have around five to six direct reports: product managers and UX/UI designers. You'll shift PMs from task focused delivery coordination toward genuine outcome ownership, and embed design as an integrated capability within Product. Strategy is set at Executive level by the CPxO. Your role is to design and evolve the PxE to deliver that strategy through scalable digital journeys. You'll have significant agency in how that happens - our P&E Operating System is deliberately designed to be co developed by the Head of Product and Head of Engineering as they take ownership. At Evaro, Product Managers operate as Product Builders, not backlog managers or coordinators. They own problems end to end, make trade offs with incomplete information, partner deeply with engineering and clinical teams, and take accountability for outcomes after release. You'll set what "good" looks like and hold the team to it. You will act as a decision facilitator and escalation partner - bringing clarity without unnecessary hierarchy, and enabling teams to deliver meaningful patient impact with confidence and pace. What You'll Do PxE and experience architecture: Define the experience architecture and product model for PxE. Own patient journey design and optimisation across the full funnel. Translate category, commercial, and clinical requirements into product solutions that balance immediate needs with platform scalability. Establish UX architecture and interaction patterns that scale as new categories launch. Address significant UX and product debt inherited from current state. Prioritisation and platform evolution: Prioritise patient facing product work within the strategic framework set by the CPxO and Senior Leadership Team. Drive the evolution of PxE toward a platform model where cross functional teams deliver independently. Partner with the Head of Engineering on capacity allocation between product features and technical priorities. Maintain a 6 12 month product roadmap and communicate proactively when priorities shift. Conversion and performance: Lead conversion performance across the patient funnel in partnership with Marketing and Category Management. Use available data and analysis to understand where patients struggle and why. Run structured experiments to validate hypotheses and measure impact. Set and monitor product KPIs. Team leadership and culture: Build and lead a high performing product team spanning PM and UX/UI design. Set clear expectations for ownership, quality, and proactive communication. Manage performance, development, and progression. Shift the team culture from reactive and escalation heavy to one that earns the trust of stakeholders across the business. UX and design leadership: Lead the UX design capability within Product. Set standards for UX architecture, interaction patterns, and design system usage. Ensure designers are embedded in delivery, not operating as a separate service function. Stakeholder communication: Act as the primary product interface with clinical, commercial, and operational stakeholders. Translate category needs into product solutions while managing expectations on feasibility and timing. Partner with Marketing on conversion strategy and campaign alignment. Embed a discipline of proactive communication within the Product function. Decision Rights To give you a clear picture of where this role sits: You own (decide independently): UX/UI design decisions, user flows, and interaction patterns within PxE. Prioritisation of patient facing product work within the strategic framework. Trade off decisions between speed, quality, and scope. Team structure, ways of working, and operating model within Product. Experimentation priorities. You recommend (propose, CPxO or joint approval): Product roadmap priorities (CPxO has final approval). Capacity allocation between product and technical priorities (joint with Head of Engineering). Significant changes to team size or composition. You escape: Prioritisation conflicts with Engineering that can't be resolved at peer level. Product risks relating to patient safety, regulatory compliance, or significant commercial impact. Requirements Essential: Proven experience leading product teams delivering consumer facing digital products, including direct management of product managers and designers. Strong understanding of UX design, service design, and digital product experience architecture. Demonstrated ability to translate ambiguous or conflicting business requirements into clear product priorities. Experience owning conversion performance and using data to diagnose friction and drive improvements. Track record of building team culture: shifting ways of working, embedding accountability, improving cross functional collaboration. Ability to work effectively with engineering leadership - credible on technical feasibility, able to navigate prioritisation trade offs. Strong stakeholder management across commercial, clinical, and operational partners. Comfort operating with limited primary research infrastructure - able to make decisions based on available data, commercial direction, and judgment. Preferred: Experience in healthcare, telehealth, pharmacy, or regulated digital services. Experience working in organisations with significant UX or technical debt - has led product improvement in constrained environments. Experience with platform or system design: building scalable, configurable products that serve diverse use cases. Background in high growth, fast paced environments where product must be shipped quickly without sacrificing quality. Familiarity with accessibility standards (WCAG) and regulatory requirements relevant to healthcare. Experience shaping PM roles and operating models - has opinions on modern product management practice. Location This is a full time permanent role. Office based in Norwich, five days a week initially. We believe this role benefits from regular in person collaboration with Engineering and Clinical teams. There is some flexibility for the right candidate, but you should expect to spend meaningful time working alongside teams in our Norwich office.