Senior Backend Engineer (PHP) - OOP, PHP, MySQL, TDD - Fareham, Hampshire. This is an in office role. - Salary circa 60,000 plus benefits An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to (url removed) or call (phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
26/02/2026
Full time
Senior Backend Engineer (PHP) - OOP, PHP, MySQL, TDD - Fareham, Hampshire. This is an in office role. - Salary circa 60,000 plus benefits An exciting new opportunity for a Senior Backend Engineer to join an entrepreneurial business based in Fareham. Working within a dedicated LAMP environment and reporting to the project manager, you will be helping to plan and develop the product and its internal driven websites, data migration and help with support and maintenance of security and storage services. This innovative technology company have several brands specialising in a variety of high tech solutions including security, data backup and cloud storage platforms. You will be using latest release PHP and web technology including XHTML, CSS, jQuery and Agile/Scum methodology. The work is aimed at more back end development with an emphasis on Agile processes, systems optimisation, TDD and embracing modern development practices. The company also uses PHPUnit / Selenium to ensure high standards of development. Desired skill set that includes: OOP PHP5+ MySQL Git Beneficial Skills: Kubernetes Google Cloud / AWS Docker Load Balancing TDD Code Review The company offer an unrivalled volume of new projects, Greenfield development and the opportunity to work with and learn from some of the sharpest developers in the area. On top of a competitive salary the company offer some fantastic financial and lifestyle benefits including; free access to local gym and health spa, onsite chef (free cooked breakfast & lunch!), childcare vouchers, cycle to work scheme, pension, BUPA healthcare. To be considered for this position please send your CV to (url removed) or call (phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We re seeking a UK-based Senior Full Stack Engineer to take technical ownership across our sustainability and digital learning platforms. You ll be a hands-on technical leader who takes pride in architecting scalable, high-quality solutions, enjoys mentoring and raising engineering standards, and is motivated by owning platforms that deliver real impact at scale. The Role at a Glance: Senior Full Stack Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up - We really value a short intro covering note :-) Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change in sustainability through innovative technology, expert advisory, and award-winning learning solutions. They partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. As the delivery team behind the Supply Chain Sustainability School, we lead global collaboration to accelerate sustainability. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for their commitment to an outstanding workplace. We prioritise regular wellbeing check-ins, ensure employees are heard, and offer mental health support. Our competency framework enables employees to shape their career paths with clear development goals, while managers receive coaching, mentoring, and peer-sharing opportunities to enhance their leadership skills. This comprehensive approach supports an environment where personal and professional growth thrive. About the Role: This is a hands-on role combining high-quality delivery with technical leadership designing scalable solutions, improving developer practices, and raising engineering standards while enhancing the learning experience for thousands of users. We make extensive use of AI-assisted development tools and want to expand this further - so you ll help define best practice for AI-enabled engineering across the team. Key Responsibilities: • Lead the design, build and maintenance of custom Moodle plugins, themes and core feature enhancements • Write high-quality, secure, reusable PHP and deliver robust front-end experiences • Architect and implement RESTful APIs, integrations, and reliable data flows between systems • Own and drive code review quality, engineering standards, and best practices • Mentor and support other developers (pairing, coaching, unblocking, raising capability) • Take accountability for software quality: testing strategy, maintainability, performance, and scalability • Write and maintain unit tests and Behat tests, and ensure coverage is meaningful System Management & Support: • Diagnose complex issues across application + infrastructure layers and drive resolution • Lead performance optimisation and scalability improvements • Ensure compliance with accessibility standards, GDPR, and data protection by design • Strengthen QA processes and data integrity (including release readiness) Collaboration & Stakeholder Management: • Work closely with product and design to shape solutions (not just implement tickets) • Translate stakeholder needs (Learning Technologists, Sustainability Consultants, Designers) into technical plans • Communicate trade-offs clearly and proactively manage technical risk • Participate in (and help improve) agile delivery cycles: estimation, planning, retros, continuous improvement Continuous Improvement: • Stay current with Moodle ecosystem changes and recommend upgrades/approaches • Drive improvements to developer experience (tooling, CI/CD, environments, documentation) • Help define responsible, effective use of AI coding tools across the team Essential Requirements: • English proficiency and UK work authorisation • 5+ years commercial full stack experience with strong PHP background Strong Experience In: • PHP (architecture-level proficiency) • Modern JavaScript + front-end patterns • PostgreSQL/MySQL and relational data modelling • API design, integrations, web services • Git workflows and code review leadership • Testing practices (unit/integration; Behat strongly preferred) Desirable: • Strong Moodle experience (plugins/themes, upgrade paths, performance considerations) • Docker + Linux in production-like environments • CI/CD pipelines and release management • Authentication protocols (OAuth2/SAML/SSO etc.) • WordPress familiarity (useful, not core) What s on Offer: • A competitive market salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • If we exceed targets, the full team gets rewarded through our profit share scheme • Discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office featuring a lounge, café bar, gym, and rooftop terrace • Leverage professional memberships and development programmes tailored to your career aspirations. Apply today and join a team that s driving change, inspiring action, and leading the way in sustainable supply chains. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
16/02/2026
Full time
We re seeking a UK-based Senior Full Stack Engineer to take technical ownership across our sustainability and digital learning platforms. You ll be a hands-on technical leader who takes pride in architecting scalable, high-quality solutions, enjoys mentoring and raising engineering standards, and is motivated by owning platforms that deliver real impact at scale. The Role at a Glance: Senior Full Stack Engineer Old Street, London / Hybrid Working / 1 day a week in the office £70,000 - £80,000 Plus fantastic benefits: 8% employer pension contribution, mental health support, fitness allowance, enhanced maternity/paternity pay, volunteer days, and more Permanent - Full Time Product / Service: Sustainability Consultancy; Training & Events Culture: Close knit, small and agile company, flat hierarchy, direct communication with director and hiring managers alike Heads-Up - We really value a short intro covering note :-) Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 60+ full and part-time employees and associates. Many of our clients are sector leaders on sustainability and supply chain issues, and we are proud of our reputation for leading the thinking in this area. Action Sustainability drives lasting change in sustainability through innovative technology, expert advisory, and award-winning learning solutions. They partner with leading organisations, including the NHS and Houses of Parliament, to create measurable impact across industries. As the delivery team behind the Supply Chain Sustainability School, we lead global collaboration to accelerate sustainability. An accredited Living Wage employer, we ve been recognised by Best Companies with a 'One to Watch' status for their commitment to an outstanding workplace. We prioritise regular wellbeing check-ins, ensure employees are heard, and offer mental health support. Our competency framework enables employees to shape their career paths with clear development goals, while managers receive coaching, mentoring, and peer-sharing opportunities to enhance their leadership skills. This comprehensive approach supports an environment where personal and professional growth thrive. About the Role: This is a hands-on role combining high-quality delivery with technical leadership designing scalable solutions, improving developer practices, and raising engineering standards while enhancing the learning experience for thousands of users. We make extensive use of AI-assisted development tools and want to expand this further - so you ll help define best practice for AI-enabled engineering across the team. Key Responsibilities: • Lead the design, build and maintenance of custom Moodle plugins, themes and core feature enhancements • Write high-quality, secure, reusable PHP and deliver robust front-end experiences • Architect and implement RESTful APIs, integrations, and reliable data flows between systems • Own and drive code review quality, engineering standards, and best practices • Mentor and support other developers (pairing, coaching, unblocking, raising capability) • Take accountability for software quality: testing strategy, maintainability, performance, and scalability • Write and maintain unit tests and Behat tests, and ensure coverage is meaningful System Management & Support: • Diagnose complex issues across application + infrastructure layers and drive resolution • Lead performance optimisation and scalability improvements • Ensure compliance with accessibility standards, GDPR, and data protection by design • Strengthen QA processes and data integrity (including release readiness) Collaboration & Stakeholder Management: • Work closely with product and design to shape solutions (not just implement tickets) • Translate stakeholder needs (Learning Technologists, Sustainability Consultants, Designers) into technical plans • Communicate trade-offs clearly and proactively manage technical risk • Participate in (and help improve) agile delivery cycles: estimation, planning, retros, continuous improvement Continuous Improvement: • Stay current with Moodle ecosystem changes and recommend upgrades/approaches • Drive improvements to developer experience (tooling, CI/CD, environments, documentation) • Help define responsible, effective use of AI coding tools across the team Essential Requirements: • English proficiency and UK work authorisation • 5+ years commercial full stack experience with strong PHP background Strong Experience In: • PHP (architecture-level proficiency) • Modern JavaScript + front-end patterns • PostgreSQL/MySQL and relational data modelling • API design, integrations, web services • Git workflows and code review leadership • Testing practices (unit/integration; Behat strongly preferred) Desirable: • Strong Moodle experience (plugins/themes, upgrade paths, performance considerations) • Docker + Linux in production-like environments • CI/CD pipelines and release management • Authentication protocols (OAuth2/SAML/SSO etc.) • WordPress familiarity (useful, not core) What s on Offer: • A competitive market salary of £70,000 - £80,000 • 25 days + 8 statutory holidays, plus an extra day for your birthday • Hybrid working • 8% employer pension contribution • If we exceed targets, the full team gets rewarded through our profit share scheme • Discretionary bonus • Fitness allowance • Enhanced maternity/paternity pay and childcare schemes • Volunteer days • Access to our vibrant Old Street office featuring a lounge, café bar, gym, and rooftop terrace • Leverage professional memberships and development programmes tailored to your career aspirations. Apply today and join a team that s driving change, inspiring action, and leading the way in sustainable supply chains. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Business Development Manager required for a multi national's Foodservice brand Business Development Manager MUST have a proven track record in Field Sales and be a fantastic relationship builder ! The role is Regional and covers South Somerset. Foodservice or Hospitality industry sales experience is ESSENTIAL The Package: Up to 60K - Total including - Performance Bonus uncapped excellent multi bonus structure ! Mix of New Business & Account Management - with a new business focus You earn from both ! 25 days holiday, Health Care, Childcare Vouchers Personal Accident, Life Assurance, Car Allowance ( 7,000), employee Discount, The Role: "Business Development Manager is responsible for the development of the general foodservice category and achievement of targets. The role involves development of new and existing customers, particularly hunting new business with the ambition to become the face of the region ! The Company: This brand are a successful, awarding winning foodservice brand that employ 4500 people across 20+ UK sites On offer is a genuine career platform with a company who care about their employees and have great culture. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
11/02/2026
Full time
Business Development Manager required for a multi national's Foodservice brand Business Development Manager MUST have a proven track record in Field Sales and be a fantastic relationship builder ! The role is Regional and covers South Somerset. Foodservice or Hospitality industry sales experience is ESSENTIAL The Package: Up to 60K - Total including - Performance Bonus uncapped excellent multi bonus structure ! Mix of New Business & Account Management - with a new business focus You earn from both ! 25 days holiday, Health Care, Childcare Vouchers Personal Accident, Life Assurance, Car Allowance ( 7,000), employee Discount, The Role: "Business Development Manager is responsible for the development of the general foodservice category and achievement of targets. The role involves development of new and existing customers, particularly hunting new business with the ambition to become the face of the region ! The Company: This brand are a successful, awarding winning foodservice brand that employ 4500 people across 20+ UK sites On offer is a genuine career platform with a company who care about their employees and have great culture. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
Business Development Manager required for a multi national's Foodservice brand Business Development Manager MUST have a proven track record in Field Sales and be a fantastic relationship builder ! The role is Regional and covers Wiltshire. Foodservice or Hospitality industry sales experience is ESSENTIAL The Package: 50,000 + Total including - Performance Bonus uncapped excellent multi bonus structure ! Mix of New Business & Account Management - with a new business focus You earn from both ! 25 days holiday, Health Care, Childcare Vouchers Personal Accident, Life Assurance, Car Allowance ( 7,000), employee Discount, The Role: "Business Development Manager is responsible for the development of the general foodservice category and achievement of targets. The role involves development of new and existing customers, particularly hunting new business with the ambition to become the face of the region ! The Company: This brand are a successful, awarding winning foodservice brand that employ 4500 people across 20+ UK sites On offer is a genuine career platform with a company who care about their employees and have great culture. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
10/02/2026
Full time
Business Development Manager required for a multi national's Foodservice brand Business Development Manager MUST have a proven track record in Field Sales and be a fantastic relationship builder ! The role is Regional and covers Wiltshire. Foodservice or Hospitality industry sales experience is ESSENTIAL The Package: 50,000 + Total including - Performance Bonus uncapped excellent multi bonus structure ! Mix of New Business & Account Management - with a new business focus You earn from both ! 25 days holiday, Health Care, Childcare Vouchers Personal Accident, Life Assurance, Car Allowance ( 7,000), employee Discount, The Role: "Business Development Manager is responsible for the development of the general foodservice category and achievement of targets. The role involves development of new and existing customers, particularly hunting new business with the ambition to become the face of the region ! The Company: This brand are a successful, awarding winning foodservice brand that employ 4500 people across 20+ UK sites On offer is a genuine career platform with a company who care about their employees and have great culture. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Overall Objectives : The End User Support Lead is part of the IT Operations department, overseeing the Service Desk and Desktop Support teams.These teams provide front-line support to all end users, operating from the trading floors in London and Paris. The environment is dynamic, fast-paced, and requires a disciplined yet customer-focused approach.The End User Support Lead is responsible for managing and guiding a team of engineers delivering high-quality technical support across all areas of end user computing. This includes close collaboration with front, middle, and back office teams, traders, executives, and business-critical staff. Key Accountabilities The teams key responsibilities include: This list is not exhaustive and may include other tasks assigned by the manager. Lead, mentor, and develop a team of desktop support engineers, fostering a collaborative and high-performance culture. Oversee the delivery of first and second-line support for all IT solutions, ensuring incidents and service requests are managed effectively and within defined service levels. Act as an escalation point for complex technical issues, providing guidance and hands-on support as needed. Champion a user-focused support experience, adapting communication and problem-solving to meet the needs of diverse users, including VIPs and executives. Manage ticket queues, perform impact assessments, assign tasks, and ensure timely resolution of incidents and major issues. Coordinate with internal support groups and third-party vendors to resolve system and service issues. Ensure deployments are implemented in accordance with release and deployment procedures. Maintain and update the knowledge base, documenting new processes and sharing expertise across support levels. Oversee key processes such as new joiner inductions, hardware builds, build room organisation, and AV/printer support. Ensure compliance with IT security and regulatory requirements, maintaining device and data integrity. Contribute to the development of future-facing support initiatives, such as Tech Bar planning and walk-up support experiences. Provide data and reporting for regulatory and internal purposes as required. Experience Required To be successful in this role, you should have: Proven experience in a technical support or desktop support role, ideally within a fast-paced or trading floor environment. Demonstrated ability to lead and inspire a team, delivering results to strict deadlines. Experience supporting high-pressure environments and business-critical users. Graduate level in a technology-based discipline is desirable. Strong organisational skills and attention to detail. Technical requirements To be successful in this role, you should have: Expertise in desktop operating systems (Windows 10/11), hardware configuration, multi-monitor setups, and bespoke workstations. Familiarity with business applications (Microsoft Office, Exchange, Office 365). Experience with network troubleshooting, VPN configuration, and connectivity issues. Exposure to trading-specific software (Bloomberg Terminal, Reuters Trading for Exchanges) is desirable. Knowledge of remote desktop solutions, Citrix environments, and mobile device management platforms. Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Certifications such as CompTIA A+, ITIL Foundation are desirable. Person specification Highly motivated to deliver results and meet deadlines. Excellent verbal and written communication skills, able to convey complex problems to non-technical audiences. Strong analytical and troubleshooting skills, with a proactive approach to problem-solving. Ability to prioritise tasks, manage time efficiently, and adapt to shifting demands. Customer-focused, ensuring users feel supported, valued, and understood. Professional and calm under pressure, able to handle urgent requests and high-pressure situations. Self-starter, willing to take responsibility and drive improvements in support workflows. Adaptable and flexible, comfortable working in a dynamic environment with shifting priorities. Hours of Work The Desktop Support team provides cover between 06:00 and 18:30 on a rotating shift basis, with occasional cover for the Paris office.We are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
03/02/2026
Full time
When you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Overall Objectives : The End User Support Lead is part of the IT Operations department, overseeing the Service Desk and Desktop Support teams.These teams provide front-line support to all end users, operating from the trading floors in London and Paris. The environment is dynamic, fast-paced, and requires a disciplined yet customer-focused approach.The End User Support Lead is responsible for managing and guiding a team of engineers delivering high-quality technical support across all areas of end user computing. This includes close collaboration with front, middle, and back office teams, traders, executives, and business-critical staff. Key Accountabilities The teams key responsibilities include: This list is not exhaustive and may include other tasks assigned by the manager. Lead, mentor, and develop a team of desktop support engineers, fostering a collaborative and high-performance culture. Oversee the delivery of first and second-line support for all IT solutions, ensuring incidents and service requests are managed effectively and within defined service levels. Act as an escalation point for complex technical issues, providing guidance and hands-on support as needed. Champion a user-focused support experience, adapting communication and problem-solving to meet the needs of diverse users, including VIPs and executives. Manage ticket queues, perform impact assessments, assign tasks, and ensure timely resolution of incidents and major issues. Coordinate with internal support groups and third-party vendors to resolve system and service issues. Ensure deployments are implemented in accordance with release and deployment procedures. Maintain and update the knowledge base, documenting new processes and sharing expertise across support levels. Oversee key processes such as new joiner inductions, hardware builds, build room organisation, and AV/printer support. Ensure compliance with IT security and regulatory requirements, maintaining device and data integrity. Contribute to the development of future-facing support initiatives, such as Tech Bar planning and walk-up support experiences. Provide data and reporting for regulatory and internal purposes as required. Experience Required To be successful in this role, you should have: Proven experience in a technical support or desktop support role, ideally within a fast-paced or trading floor environment. Demonstrated ability to lead and inspire a team, delivering results to strict deadlines. Experience supporting high-pressure environments and business-critical users. Graduate level in a technology-based discipline is desirable. Strong organisational skills and attention to detail. Technical requirements To be successful in this role, you should have: Expertise in desktop operating systems (Windows 10/11), hardware configuration, multi-monitor setups, and bespoke workstations. Familiarity with business applications (Microsoft Office, Exchange, Office 365). Experience with network troubleshooting, VPN configuration, and connectivity issues. Exposure to trading-specific software (Bloomberg Terminal, Reuters Trading for Exchanges) is desirable. Knowledge of remote desktop solutions, Citrix environments, and mobile device management platforms. Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Certifications such as CompTIA A+, ITIL Foundation are desirable. Person specification Highly motivated to deliver results and meet deadlines. Excellent verbal and written communication skills, able to convey complex problems to non-technical audiences. Strong analytical and troubleshooting skills, with a proactive approach to problem-solving. Ability to prioritise tasks, manage time efficiently, and adapt to shifting demands. Customer-focused, ensuring users feel supported, valued, and understood. Professional and calm under pressure, able to handle urgent requests and high-pressure situations. Self-starter, willing to take responsibility and drive improvements in support workflows. Adaptable and flexible, comfortable working in a dynamic environment with shifting priorities. Hours of Work The Desktop Support team provides cover between 06:00 and 18:30 on a rotating shift basis, with occasional cover for the Paris office.We are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
IT Service Delivery Manager page is loaded IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JRWhen you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The IT Operations department is a skilled and versatile group of professionals. They excel in providing front-line support, possess complementary expertise, and combine agility with discipline to ensure smooth IT operations for users across global locations. Position purpose The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. This role oversees the Desktop Support Lead, Deployment Operations Lead, Support Function Application Support Manager, and Front Office Support Manager ensuring seamless, high-quality support for all end users and business functions. The manager will drive service excellence. The IT Service Delivery Manager's key responsibilities include: Lead, mentor, and develop a team of IT managers and leads, fostering a collaborative and high-performance culture. Oversee the delivery of first, second, and third-line support for all IT solutions, ensuring incidents and service requests are managed effectively and within defined service levels. Act as an escalation point for complex technical and operational issues, providing strategic guidance and hands-on support as needed. Champion a user-focused support experience, adapting communication and problem-solving to meet the needs of diverse users, including VIPs, executives, traders, and business-critical staff. Build and maintain strong relationships with stakeholders across the business, understanding their needs and ensuring high levels of service. Manage ticket queues, perform impact assessments, assign tasks, and ensure timely resolution of incidents and major issues across all teams. Coordinate with internal support groups and third-party vendors to resolve system and service issues, ensuring vendor relationships meet agreed SLAs. Ensure deployments are implemented in accordance with release and deployment procedures, and oversee change management processes. Drive continuous improvement initiatives, identifying opportunities to enhance system stability, user experience, and operational efficiency. Provide regular reporting on service performance, incident trends, and improvement actions to senior management. Manage operational budgets, resource planning, and team development. Contribute to the development of future-facing support initiatives, such as Tech Bar planning and walk-up support experiences. Maintain documentation, and process guides, ensuring effective knowledge sharing across support levels. Ensure compliance with IT security, audit, and regulatory requirements, maintaining device and data integrity. Experience required Essential Significant experience in IT service delivery, application support, desktop support, or IT operations management, ideally in a fast-paced, technically complex environment. Proven leadership and team management skills, with experience overseeing multiple support functions and teams. Strong incident, problem, and change management experience, ideally in an energy, commodity, or financial services environment. Experience managing vendor relationships and third-party support contracts. Excellent communication and stakeholder management skills, with the ability to interact effectively with business users, IT teams, and senior management. Experience with ITSM tools and processes, and a track record of driving service improvement initiatives. Desirable Project management experience. Experience in a trading-based service delivery environment. Exposure to trading and risk management systems for commodities covering front to back office. Technical requirements Strong skills in application and infrastructure in Windows Server and Windows 10/11 environments. Familiarity with ITIL processes; ITIL Foundation certification preferred Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Person specification Customer-focused and goal-oriented, with keen attention to detail. Able to work effectively with challenging users in a fast-paced environment. Excellent communication and interpersonal skills, able to communicate technical information clearly to non-technical stakeholders. Structured, systematic, and analytical approach with strong problem-solving skills. Willingness to learn new technologies and maintain industry knowledge. Strong time management and organisational skills. Proactive, positive, and adaptable to change. Highly motivated to deliver results and meet deadlines. Professional and calm under pressure, able to handle urgent requests and high-pressure situations. Self-starter, willing to take responsibility and drive improvements. Adaptable and flexible, comfortable working in a dynamic environment with shifting priorities.We are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
03/02/2026
Full time
IT Service Delivery Manager page is loaded IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JRWhen you join EDF Trading, you'll become part of a diverse international team of experts who challenge conventional ideas, test new approaches, and think outside the box.Energy markets evolve rapidly, so our team needs to remain agile, flexible, and ready to spot opportunities across all the markets we trade in power, gas, LNG, LPG, oil, and environmental products.EDF Group and our customers all over the world trust that their assets are managed by us in the most effective and efficient manner and are protected through expert risk management. Trading for over 20 years, it's experience that makes us leaders in the field. Energy is what we do.Become part of the team and you will be offered a great range of benefits, which include (location dependent) hybrid working, a personal pension plan, private medical and dental insurance, bi-annual health assessments, corporate gym memberships, an electric car lease programme, childcare vouchers, a cycle-to-work scheme, season ticket loans, volunteering opportunities, and much more.Gender balance and inclusion are very high on the agenda at EDF Trading, so you will become part of an ever-diversifying family of around 750 colleagues based in London, Paris, Singapore, and Houston. Regular social and networking events, both physical and virtual, will ensure that you always feel connected to your colleagues and the business.Join us, make a difference, and help shape the future of energy.Job Description: Department The IT Operations department is a skilled and versatile group of professionals. They excel in providing front-line support, possess complementary expertise, and combine agility with discipline to ensure smooth IT operations for users across global locations. Position purpose The IT Service Delivery Manager is responsible for the strategic leadership, operational management, and continuous improvement of IT service delivery across the organisation. This role oversees the Desktop Support Lead, Deployment Operations Lead, Support Function Application Support Manager, and Front Office Support Manager ensuring seamless, high-quality support for all end users and business functions. The manager will drive service excellence. The IT Service Delivery Manager's key responsibilities include: Lead, mentor, and develop a team of IT managers and leads, fostering a collaborative and high-performance culture. Oversee the delivery of first, second, and third-line support for all IT solutions, ensuring incidents and service requests are managed effectively and within defined service levels. Act as an escalation point for complex technical and operational issues, providing strategic guidance and hands-on support as needed. Champion a user-focused support experience, adapting communication and problem-solving to meet the needs of diverse users, including VIPs, executives, traders, and business-critical staff. Build and maintain strong relationships with stakeholders across the business, understanding their needs and ensuring high levels of service. Manage ticket queues, perform impact assessments, assign tasks, and ensure timely resolution of incidents and major issues across all teams. Coordinate with internal support groups and third-party vendors to resolve system and service issues, ensuring vendor relationships meet agreed SLAs. Ensure deployments are implemented in accordance with release and deployment procedures, and oversee change management processes. Drive continuous improvement initiatives, identifying opportunities to enhance system stability, user experience, and operational efficiency. Provide regular reporting on service performance, incident trends, and improvement actions to senior management. Manage operational budgets, resource planning, and team development. Contribute to the development of future-facing support initiatives, such as Tech Bar planning and walk-up support experiences. Maintain documentation, and process guides, ensuring effective knowledge sharing across support levels. Ensure compliance with IT security, audit, and regulatory requirements, maintaining device and data integrity. Experience required Essential Significant experience in IT service delivery, application support, desktop support, or IT operations management, ideally in a fast-paced, technically complex environment. Proven leadership and team management skills, with experience overseeing multiple support functions and teams. Strong incident, problem, and change management experience, ideally in an energy, commodity, or financial services environment. Experience managing vendor relationships and third-party support contracts. Excellent communication and stakeholder management skills, with the ability to interact effectively with business users, IT teams, and senior management. Experience with ITSM tools and processes, and a track record of driving service improvement initiatives. Desirable Project management experience. Experience in a trading-based service delivery environment. Exposure to trading and risk management systems for commodities covering front to back office. Technical requirements Strong skills in application and infrastructure in Windows Server and Windows 10/11 environments. Familiarity with ITIL processes; ITIL Foundation certification preferred Proficiency with ITSM tools (ServiceNow, Ivanti) and understanding of ITIL processes (Incident, Problem, Change, Asset Management). Person specification Customer-focused and goal-oriented, with keen attention to detail. Able to work effectively with challenging users in a fast-paced environment. Excellent communication and interpersonal skills, able to communicate technical information clearly to non-technical stakeholders. Structured, systematic, and analytical approach with strong problem-solving skills. Willingness to learn new technologies and maintain industry knowledge. Strong time management and organisational skills. Proactive, positive, and adaptable to change. Highly motivated to deliver results and meet deadlines. Professional and calm under pressure, able to handle urgent requests and high-pressure situations. Self-starter, willing to take responsibility and drive improvements. Adaptable and flexible, comfortable working in a dynamic environment with shifting priorities.We are committed to equipping our employees with the tools that will enable them to fulfil their job to the highest standard. To that end we offer a wide range of technical and personal development courses both in-house and through third-party providers."It is a fast-paced and dynamic working environment where each day is interesting and challenging. There's also an incredible pool of talent and skills within EDFT. I'm continuously learning from my colleagues. There is no 'typical' day. I work on a wide range of compensation, benefit and mobility projects throughout the year. One thing's for sure though, I'll have my head in a spreadsheet at some point."
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. You will get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This is an exciting opportunity for a Senior Developer to lead the development of integrated digital services, which are crucial to realising our overall departmental aim of supporting and developing UK trade. As a Senior Software Developer in the Department for International Trade, you will be working with modern technologies in a cloud-based environment and developing software and services to meet user needs, collaborating with colleagues in a multidisciplinary and agile product team. We code in the open, using Python (Django) and React - see our code here: . Responsibilities Your day-to-day role will involve: Being involved with every part of the life cycle of a service, from user research to deploying code, to production. Writing secure and reusable code, following a test-driven approach (TDD). Providing technical expertise and leadership in the development of strategic IT services and systems, typically through being the senior technical lead in a delivery team. Identifying and fixing issues with production services, finding ways to improve system robustness, resilience, and stability. Coaching and mentoring developers in the department. Being an active member of the departmental developers' community, sharing good practice. Creating a culture of continuous improvement in the design and delivery of applications and integrations, taking responsibility for a programme of peer led support and professional development. Researching, evaluating, and recommending new tools and techniques that will contribute to increased quality and productivity for our development teams. Defining, agreeing, and implementing appropriate tools and processes for the effective development and maintenance of services. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Modern web application and software development practices and architectures (microservices vs monoliths etc.). Software development with Python, JavaScript (Node.js, REACT) or similar (all backgrounds considered). An awareness of working practices such as test-driven development (focusing on automation), continuous integration and continuous delivery. Involvement in complex digital projects from initiation to live, demonstrating technical leadership, innovation, and problem resolution. Understanding of common web security risks (e.g., OWASP Top 10). Knowledge of agile frameworks and how to support teams in their adoption. Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable experience of: Cloud-based development and writing infrastructure as code to integrate them, such as AWS serverless. SQL and the design of relational and NoSQL databases. Introducing new development practices into teams (e.g., continuous integration, serverless). Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a longlist of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Modern standards approach Systems integration Systems design Information security Development process optimisation Programming and build (software engineering) You will also be assessed against the Behaviour of: Leadership Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. ..... click apply for full job details
24/09/2022
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. You will get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This is an exciting opportunity for a Senior Developer to lead the development of integrated digital services, which are crucial to realising our overall departmental aim of supporting and developing UK trade. As a Senior Software Developer in the Department for International Trade, you will be working with modern technologies in a cloud-based environment and developing software and services to meet user needs, collaborating with colleagues in a multidisciplinary and agile product team. We code in the open, using Python (Django) and React - see our code here: . Responsibilities Your day-to-day role will involve: Being involved with every part of the life cycle of a service, from user research to deploying code, to production. Writing secure and reusable code, following a test-driven approach (TDD). Providing technical expertise and leadership in the development of strategic IT services and systems, typically through being the senior technical lead in a delivery team. Identifying and fixing issues with production services, finding ways to improve system robustness, resilience, and stability. Coaching and mentoring developers in the department. Being an active member of the departmental developers' community, sharing good practice. Creating a culture of continuous improvement in the design and delivery of applications and integrations, taking responsibility for a programme of peer led support and professional development. Researching, evaluating, and recommending new tools and techniques that will contribute to increased quality and productivity for our development teams. Defining, agreeing, and implementing appropriate tools and processes for the effective development and maintenance of services. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Modern web application and software development practices and architectures (microservices vs monoliths etc.). Software development with Python, JavaScript (Node.js, REACT) or similar (all backgrounds considered). An awareness of working practices such as test-driven development (focusing on automation), continuous integration and continuous delivery. Involvement in complex digital projects from initiation to live, demonstrating technical leadership, innovation, and problem resolution. Understanding of common web security risks (e.g., OWASP Top 10). Knowledge of agile frameworks and how to support teams in their adoption. Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable experience of: Cloud-based development and writing infrastructure as code to integrate them, such as AWS serverless. SQL and the design of relational and NoSQL databases. Introducing new development practices into teams (e.g., continuous integration, serverless). Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a longlist of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Modern standards approach Systems integration Systems design Information security Development process optimisation Programming and build (software engineering) You will also be assessed against the Behaviour of: Leadership Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. ..... click apply for full job details
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description Can we rely on you to make us more reliable? The Department for International Trade (DIT) helps businesses export and invest, and we need Site Reliability Engineers (SRE) to make sure our internet services work as users expect . Responsibilities As SRE you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CD/CI pipelines. Youll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. Youll help build and scale our global product platform. Our tech stack includes: Amazon Web Services Azure Jenkins Terraform Kubernetes Elasticsearch Python PostgreSQL Sentry Redis Jenkins Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Demonstrable experience and fluency in one or more programming languages, writing clean and effective code. Ability to build code defined, reliable and well tested infrastructure on top of cloud computing systems. Experience in designing, analysing, and troubleshooting distributed systems. Knowledge of Unix fundamentals and TCP/IP networking. Ability to see user impact in the infrastructure changes. Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable skills and experience of: PaaS,Kubernetes,Django,oauth2/saml2 integrations in Python. Cloud experience with either Google Cloud, Amazon Web Services or Azure. Experience coding infrastructure (i.e., Terraform). Experience in defining and measuring Service Level Objectives. Experience in observability driven development. Experience in prototyping through reuseof existingOpen Sourcecomponents. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a longlist of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against capabilities which are outlined under DevOps engineer within the DDaT framework which can be found here: . These Technical Skills include: Availability and capacity management Development process optimisations Information security Modern standards approach Programming and build (software engineering) Prototyping Service support Systems design Systems integration User focus You will also be assessed against the Behaviours of: Making Effective Decisions Communicating and influencing Developing Self and Others Changing and Improving Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here to visit Civil Service Commission. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For further information and to apply please click the link to direct you to the advertisers website. Further Information This role requires SC clearance, a condition of which is to have been present in the UK for 3 out of the past 5 years. For more information on security clearance, the Civil Service Code, our recruitment principles, and our complaints procedure, click here. Feedback will only be provided if you attend an interview or assessment. Nationality requirements This job is broadly open to the following groups: ..... click apply for full job details
24/09/2022
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description Can we rely on you to make us more reliable? The Department for International Trade (DIT) helps businesses export and invest, and we need Site Reliability Engineers (SRE) to make sure our internet services work as users expect . Responsibilities As SRE you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CD/CI pipelines. Youll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. Youll help build and scale our global product platform. Our tech stack includes: Amazon Web Services Azure Jenkins Terraform Kubernetes Elasticsearch Python PostgreSQL Sentry Redis Jenkins Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Demonstrable experience and fluency in one or more programming languages, writing clean and effective code. Ability to build code defined, reliable and well tested infrastructure on top of cloud computing systems. Experience in designing, analysing, and troubleshooting distributed systems. Knowledge of Unix fundamentals and TCP/IP networking. Ability to see user impact in the infrastructure changes. Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable skills and experience of: PaaS,Kubernetes,Django,oauth2/saml2 integrations in Python. Cloud experience with either Google Cloud, Amazon Web Services or Azure. Experience coding infrastructure (i.e., Terraform). Experience in defining and measuring Service Level Objectives. Experience in observability driven development. Experience in prototyping through reuseof existingOpen Sourcecomponents. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a longlist of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against capabilities which are outlined under DevOps engineer within the DDaT framework which can be found here: . These Technical Skills include: Availability and capacity management Development process optimisations Information security Modern standards approach Programming and build (software engineering) Prototyping Service support Systems design Systems integration User focus You will also be assessed against the Behaviours of: Making Effective Decisions Communicating and influencing Developing Self and Others Changing and Improving Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Click here to visit Civil Service Commission. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For further information and to apply please click the link to direct you to the advertisers website. Further Information This role requires SC clearance, a condition of which is to have been present in the UK for 3 out of the past 5 years. For more information on security clearance, the Civil Service Code, our recruitment principles, and our complaints procedure, click here. Feedback will only be provided if you attend an interview or assessment. Nationality requirements This job is broadly open to the following groups: ..... click apply for full job details
Job Introduction Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. As a 2nd Line Service Analyst, you will provide technical resolution and management of customer incidents and requests regarding infrastructure, IT devices and applications. Provide input into documented improvements in knowledge and support processes for all areas of the Service Operation You'll build strong working relationships and rapport with members of their team and our customers. You're a clear and concise communicator with the ability to tailor your communication depending on the issue and level of stakeholder. You're empathetic of business needs understanding that needs can differ between our customers and understand the impact that your work has on the organisation. You'll work well on your own and as part of a valued team. Our 2nd Line Service analysts have a drive and ambition to succeed within the role for themselves and the greater good of the team. Challenging current ways of working and continuously looking for ways to improve services, processes and show openness and positivity towards changes. You'll share ideas, knowledge, experiences, and successes with others to help resolve incident quickly. You're keen to develop in the role, learning from your colleagues and line managers to understand and appreciate different ideas and approaches. You'll recognise when they need further support and take responsibility and ownership of their workload, action and be accountable for their own safety and well-being as well as that of others. Our team are: punctual can manage their time efficiently can prioritise tasks and follow processes open to new ideas and diverse ways of thinking If this sounds like you apply today to join our team! Main Responsibilities What will you be doing? Provide first and second level support/ management for IT related queries, adhering to agreed business service levels. Recognise and escalate incident trends to enable prompt action from Incident & Problem Management as appropriate. Achieve high levels of accuracy in capturing incident details on Service Management tools in accordance with team processes and procedures. Manage 2nd line support queue and ensure ticket allocation, vetting and resolution is carried out in accordance with documented guidelines. Pro-actively document and fill gaps in processes, knowledge and tools, and Make recommendations for improvement. Implement where possible. Provide technical guidance and input to all teams within Service Operations and act as project resource when requested Assist with other areas of Service Operations support workload as instructed by Service Operations KPI's. Manage, maintain and improve Service Operations associated services. The Ideal Candidate Do you have the following skills and experience? Essential Comprehensive knowledge of Windows desktop and server operating systems, MS Exchange Online and Office productivity suite of applications / Office 365 applications. Good working knowledge of mobile handheld technologies; specifically, Apple iOS devices Understanding of printing devices and services such as HP, Canon, SafeCom Pull Print Excellent technical skills gained with relevant experience in a service support function, including supporting bespoke software applications. Self-starter requiring little supervision to achieve productivity and service targets. Highly effective communicator with outstanding customer service skills and the ability to influence outside own team. Outstanding problem-solving skills. Highly collaborative, pro-actively taking the initiative to support colleagues and fill knowledge and process gaps. Committed to personal development and self-improvement. Role model exceptional customer service to both internal and external customers. Desirable ITIL Foundation Microsoft/Oracle accredited in relevant disciplines Good working knowledge of networking and protocols Understanding of other Service Management disciplines (e.g., configuration, change, problem, operations, capacity, availability, performance etc.) Understanding of Voice over IP telephony and contact centre systems. Experience of developing tools and utilities using MS PowerShell Good network and infrastructure knowledge Ability to adapt readily to changing work and responsibilities We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions. At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on D&I at Network Rail, please follow this link About The Company We're an organisation where people matter. We matter to millions. Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country's economic prosperity. Safety is our number one priority. We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK's leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information Package Description Vacancy type: Fixed Term Contract, 12 months Location: Manchester Square One, we are flexible on location, and we would be open to discuss agile working. Closing date: 5th October 2022 Band & Salary: Band 5 - £24,000 About us We're an organisation where people matter. We matter to millions. Our role is to run a safe, reliable, and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country's economic prosperity. Safety is our number one priority. IT Services, part of Route Services - which supplies critical services and equipment to Network Rail's routes - designs, maintains and supports a vast array of programmes, applications and safety critical technology that keeps the railway moving. We offer excellent benefits, including: Flexible working patterns such as working from home and working compressed hours A range of pension schemes Childcare voucher scheme Rail and underground season ticket subsidies up to 75% 28 days annual leave, plus bank holidays and volunteering days (5 days) 2 weeks paid reserve leave for our Armed Forces community Cycle to Work Scheme GymPass - Access to gym's across the UK Access to 'My Benefits' portal which include discounts in food, technology and experience days In 2021, we were voted as one of the Best Places to work in the UK. If you would like to speak the Resourcing Team, please contact
24/09/2022
Full time
Job Introduction Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. As a 2nd Line Service Analyst, you will provide technical resolution and management of customer incidents and requests regarding infrastructure, IT devices and applications. Provide input into documented improvements in knowledge and support processes for all areas of the Service Operation You'll build strong working relationships and rapport with members of their team and our customers. You're a clear and concise communicator with the ability to tailor your communication depending on the issue and level of stakeholder. You're empathetic of business needs understanding that needs can differ between our customers and understand the impact that your work has on the organisation. You'll work well on your own and as part of a valued team. Our 2nd Line Service analysts have a drive and ambition to succeed within the role for themselves and the greater good of the team. Challenging current ways of working and continuously looking for ways to improve services, processes and show openness and positivity towards changes. You'll share ideas, knowledge, experiences, and successes with others to help resolve incident quickly. You're keen to develop in the role, learning from your colleagues and line managers to understand and appreciate different ideas and approaches. You'll recognise when they need further support and take responsibility and ownership of their workload, action and be accountable for their own safety and well-being as well as that of others. Our team are: punctual can manage their time efficiently can prioritise tasks and follow processes open to new ideas and diverse ways of thinking If this sounds like you apply today to join our team! Main Responsibilities What will you be doing? Provide first and second level support/ management for IT related queries, adhering to agreed business service levels. Recognise and escalate incident trends to enable prompt action from Incident & Problem Management as appropriate. Achieve high levels of accuracy in capturing incident details on Service Management tools in accordance with team processes and procedures. Manage 2nd line support queue and ensure ticket allocation, vetting and resolution is carried out in accordance with documented guidelines. Pro-actively document and fill gaps in processes, knowledge and tools, and Make recommendations for improvement. Implement where possible. Provide technical guidance and input to all teams within Service Operations and act as project resource when requested Assist with other areas of Service Operations support workload as instructed by Service Operations KPI's. Manage, maintain and improve Service Operations associated services. The Ideal Candidate Do you have the following skills and experience? Essential Comprehensive knowledge of Windows desktop and server operating systems, MS Exchange Online and Office productivity suite of applications / Office 365 applications. Good working knowledge of mobile handheld technologies; specifically, Apple iOS devices Understanding of printing devices and services such as HP, Canon, SafeCom Pull Print Excellent technical skills gained with relevant experience in a service support function, including supporting bespoke software applications. Self-starter requiring little supervision to achieve productivity and service targets. Highly effective communicator with outstanding customer service skills and the ability to influence outside own team. Outstanding problem-solving skills. Highly collaborative, pro-actively taking the initiative to support colleagues and fill knowledge and process gaps. Committed to personal development and self-improvement. Role model exceptional customer service to both internal and external customers. Desirable ITIL Foundation Microsoft/Oracle accredited in relevant disciplines Good working knowledge of networking and protocols Understanding of other Service Management disciplines (e.g., configuration, change, problem, operations, capacity, availability, performance etc.) Understanding of Voice over IP telephony and contact centre systems. Experience of developing tools and utilities using MS PowerShell Good network and infrastructure knowledge Ability to adapt readily to changing work and responsibilities We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions. At Network Rail, we have several employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. In IT Services, we have a group of Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment. For more information on D&I at Network Rail, please follow this link About The Company We're an organisation where people matter. We matter to millions. Our role is to run a safe, reliable and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country's economic prosperity. Safety is our number one priority. We're undertaking an ambitious change. Our vision is Putting Passengers First - becoming a company that is on the side of passengers and freight users. As one of the UK's leading equal opportunities employers, our values and the way we behave is important to us and we have created an environment where we value and respect every individual's unique contribution. We have seven employee networks that provide fantastic support, opportunities and development for applicants from all backgrounds. Click here for more information Package Description Vacancy type: Fixed Term Contract, 12 months Location: Manchester Square One, we are flexible on location, and we would be open to discuss agile working. Closing date: 5th October 2022 Band & Salary: Band 5 - £24,000 About us We're an organisation where people matter. We matter to millions. Our role is to run a safe, reliable, and efficient railway, serving customers and communities. We exist to get people and goods where they need to be and to support our country's economic prosperity. Safety is our number one priority. IT Services, part of Route Services - which supplies critical services and equipment to Network Rail's routes - designs, maintains and supports a vast array of programmes, applications and safety critical technology that keeps the railway moving. We offer excellent benefits, including: Flexible working patterns such as working from home and working compressed hours A range of pension schemes Childcare voucher scheme Rail and underground season ticket subsidies up to 75% 28 days annual leave, plus bank holidays and volunteering days (5 days) 2 weeks paid reserve leave for our Armed Forces community Cycle to Work Scheme GymPass - Access to gym's across the UK Access to 'My Benefits' portal which include discounts in food, technology and experience days In 2021, we were voted as one of the Best Places to work in the UK. If you would like to speak the Resourcing Team, please contact
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description As our Lead Site Reliability Engineer, you will lead a team of site reliability engineers who are committed to delivering excellent services and continual improvement. You will drive adaption of best practices and be responsible for managingour platform hosting. You will influence our future hosting strategy, helping to develop the team's roadmap of work and lead the support of several services offerings including CI/CD, Account Management, Containerisation, Network Connectivity, Cloud Cost Optimisation, Service Performance and Availability. Working with development teams to create reusable components, enabling service delivery at pace, you will automate the oversight of systems at scale, covering a hybrid cloud environment, including but not limited to AWS, GovUK PaaS, & Azure. Responsibilities In your day-to-day role, you will: Set the SRE teams technical direction, working with the technology leadership team. Provide technical leadership & guidance to the SRE team through coaching and mentoring. Lead the sharing of knowledge and good practice to develop the teams capability. Identify and lead on modernization initiatives through continuous improvement. Give development teams the tools for their job, including infrastructure, APM, exception, log aggregation, dashboards, and declarative CD/CI pipelines. Collaboratively develop the future hosting strategy. Actively lead the support of service offerings (Account Management, Security, CI/CD, Automation, Containerization, Service Performance & cloud Infrastructure). Ensure security, stability, and capacity are embedded in services deployments. Champion the adoption of emerging technology to automate tasks & deployments. Solve complex issues using root cause analysis, progressing opportunities to improve reliability, security, capability of infrastructure, application, and site services. Essential Skills and Experience Youll have demonstrable skills and experience of: Team leadership: managing workload, coaching, and mentoring technical staff. Setting the direction for technical teams, and liaising with colleagues to establish requirements and identify, propose, initiate work. Identifying good practices, sharing experiences, and championing your team's agenda, acting as the voice of the team. Working with cloud technology and the use of orchestration tools, developing infrastructure as code on top of cloud computing services. Deploying & managing CI/CD pipelines. Identification of process optimization opportunities and leading teams to deliver service improvements. Experience of information security, designing, quality-reviewing and quality-assurance solutions with security controls embedded. Designing and reviewing systems, selecting appropriate design standards, methods and tools and ensure they are applied effectively. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a long list of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Availability and capacity management Information security Modern standards approach Programming and build (software engineering) Prototyping Service support Systems design Systems integration User focus You will also be assessed against the Behaviours of: Communicating and Influencing Developing Self and Others Changing and Improving Making Effective Decisions Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. ..... click apply for full job details
23/09/2022
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. Youll get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description As our Lead Site Reliability Engineer, you will lead a team of site reliability engineers who are committed to delivering excellent services and continual improvement. You will drive adaption of best practices and be responsible for managingour platform hosting. You will influence our future hosting strategy, helping to develop the team's roadmap of work and lead the support of several services offerings including CI/CD, Account Management, Containerisation, Network Connectivity, Cloud Cost Optimisation, Service Performance and Availability. Working with development teams to create reusable components, enabling service delivery at pace, you will automate the oversight of systems at scale, covering a hybrid cloud environment, including but not limited to AWS, GovUK PaaS, & Azure. Responsibilities In your day-to-day role, you will: Set the SRE teams technical direction, working with the technology leadership team. Provide technical leadership & guidance to the SRE team through coaching and mentoring. Lead the sharing of knowledge and good practice to develop the teams capability. Identify and lead on modernization initiatives through continuous improvement. Give development teams the tools for their job, including infrastructure, APM, exception, log aggregation, dashboards, and declarative CD/CI pipelines. Collaboratively develop the future hosting strategy. Actively lead the support of service offerings (Account Management, Security, CI/CD, Automation, Containerization, Service Performance & cloud Infrastructure). Ensure security, stability, and capacity are embedded in services deployments. Champion the adoption of emerging technology to automate tasks & deployments. Solve complex issues using root cause analysis, progressing opportunities to improve reliability, security, capability of infrastructure, application, and site services. Essential Skills and Experience Youll have demonstrable skills and experience of: Team leadership: managing workload, coaching, and mentoring technical staff. Setting the direction for technical teams, and liaising with colleagues to establish requirements and identify, propose, initiate work. Identifying good practices, sharing experiences, and championing your team's agenda, acting as the voice of the team. Working with cloud technology and the use of orchestration tools, developing infrastructure as code on top of cloud computing services. Deploying & managing CI/CD pipelines. Identification of process optimization opportunities and leading teams to deliver service improvements. Experience of information security, designing, quality-reviewing and quality-assurance solutions with security controls embedded. Designing and reviewing systems, selecting appropriate design standards, methods and tools and ensure they are applied effectively. Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a long list of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Availability and capacity management Information security Modern standards approach Programming and build (software engineering) Prototyping Service support Systems design Systems integration User focus You will also be assessed against the Behaviours of: Communicating and Influencing Developing Self and Others Changing and Improving Making Effective Decisions Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. ..... click apply for full job details
Peninsula Business Services is the leading UK's Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client's daily business operations An exciting opportunity has arisen to join the growing ICT Department and become a member of the InfoSec team working in a dynamic and fast-paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the business and wider IT team (Infrastructure, Network, Development, DevOps and Service Desk) to provide governance and security for existing and new services A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do Demonstrate strong organisational skills and be accountable for your daily workload Demonstrate a systematic, disciplined and analytical approach Be customer focussed and ardent in ensuring that colleagues receive a high quality of service The purpose of this role is to provide technical leadership to the Information Cyber Security Team and to support the InfoSec Manager to ensure that the business is protected against cyber security threats and that data is kept secure at all times. This will mean proactive planning, rapid responses to all security threats and incidents and serving as an escalation point for the other members of the team. The team currently has responsibility for all sites in the UK and Ireland with advisory responsibility for international sites in Canada, Australia and New Zealand The key objectives of your role are: To ensure that the InfoSec Manager and Group Head of IT Service Delivery UKI are kept informed of progress and in particular are told of major problems and / or issues in a timely manner You will be analysing security events, identifying issues, and recommending solutions Keeping up-to-date with current threats, technologies and solutions You will also be working with our Infrastructure, Network, Service Desk and Development teams to provide leadership and expertise in the field of information and cyber security best practices. You will understand the concept of layered security and bring experience in regard to vulnerability scanning and threat hunting. You will have proven experience with security investigations, including responding to incidents involving malware, data loss, or network intrusion. Work closely with the information security manager and wider business to develop and improve the current security strategies and processes Provide technical leadership for all security systems and tools, especially SIEM, DLP and Endpoint Protection technologies Lead security investigations and improve monitoring/reporting processes and security incident alerting Research security solutions and develop new and existing SOC processes for this rapidly changing landscape Assist with projects involving penetration testing and vulnerability assessments Develop and maintain our security procedures and update standards and documentation Assist the InfoSec manager to ensure adherence to ISO27001 and Cyber Essentials Plus accreditation. Lead Security investigations, including responding to incidents involving malware, data loss, or network intrusion Have a thorough knowledge of all key infrastructure including ADS, DNS, email security, endpoint security and virtualization technologies. Innovation and Continual Service Improvements. Identify opportunities for automation and on-going improvements to existing services. Work collaboratively with team members and support functions to resolve issues in a timely manner Proactively monitor IT services Take ownership, investigate and resolve escalated tickets The successful Senior Cyber Security Analyst should have solid experience in most of the following: SIEM solutions such as LogRhythm Endpoint Protection services such as SentinelOne Mimecast and Office 365 Data Loss Prevention tools such as Digital Guardian CASB Nessus Have a strong knowledge in public and private cloud environments such as AWS and Microsoft Azure. Understanding of GDPR, data protection and information governance. Currently be working with one of the following standards: ISO27001 or PCI-DSS Have earned a degree in a computer related subject or equivalent experience in Cyber Security ITIL experience. Third Line Support experience. What you bring to the Team Driven and results orientated Positive outlook and a focus on high quality delivery Strong communicator Must have the ability to communicate complex concepts and ideas easily to the team Must be reliable Able to work under pressure in all situations The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner. Be passionate about data and cyber security What's on offer? Generous basic salary up to £40k DOE The role is a permanent position with a 6-month probationary period. The working week is based on 37.5 hours 25 Days Holiday + Bank Holidays Profit Share Scheme Breakfast provided each Monday morning & monthly drinks Contributory company pension scheme Childcare voucher scheme Access to the Employee Assistance Programme (EAP) Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional? INDPENO/ P967124LCR
04/11/2021
Full time
Peninsula Business Services is the leading UK's Employment Law and Health & Safety Specialists, providing an integral service to our 28,000 Client's daily business operations An exciting opportunity has arisen to join the growing ICT Department and become a member of the InfoSec team working in a dynamic and fast-paced environment with new challenges every day. Based in our Manchester Head Office. It is an exciting time to join the business as we rationalise our current infrastructure and embark on our journey to Cloud based services. You will work collaboratively with the business and wider IT team (Infrastructure, Network, Development, DevOps and Service Desk) to provide governance and security for existing and new services A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management. You will be forward thinking, customer focussed and self-motivated with the drive to improve all IT services and the user experience Must aspire to a culture of service excellence, always putting the customer, our people and our business at the centre of everything you do Demonstrate strong organisational skills and be accountable for your daily workload Demonstrate a systematic, disciplined and analytical approach Be customer focussed and ardent in ensuring that colleagues receive a high quality of service The purpose of this role is to provide technical leadership to the Information Cyber Security Team and to support the InfoSec Manager to ensure that the business is protected against cyber security threats and that data is kept secure at all times. This will mean proactive planning, rapid responses to all security threats and incidents and serving as an escalation point for the other members of the team. The team currently has responsibility for all sites in the UK and Ireland with advisory responsibility for international sites in Canada, Australia and New Zealand The key objectives of your role are: To ensure that the InfoSec Manager and Group Head of IT Service Delivery UKI are kept informed of progress and in particular are told of major problems and / or issues in a timely manner You will be analysing security events, identifying issues, and recommending solutions Keeping up-to-date with current threats, technologies and solutions You will also be working with our Infrastructure, Network, Service Desk and Development teams to provide leadership and expertise in the field of information and cyber security best practices. You will understand the concept of layered security and bring experience in regard to vulnerability scanning and threat hunting. You will have proven experience with security investigations, including responding to incidents involving malware, data loss, or network intrusion. Work closely with the information security manager and wider business to develop and improve the current security strategies and processes Provide technical leadership for all security systems and tools, especially SIEM, DLP and Endpoint Protection technologies Lead security investigations and improve monitoring/reporting processes and security incident alerting Research security solutions and develop new and existing SOC processes for this rapidly changing landscape Assist with projects involving penetration testing and vulnerability assessments Develop and maintain our security procedures and update standards and documentation Assist the InfoSec manager to ensure adherence to ISO27001 and Cyber Essentials Plus accreditation. Lead Security investigations, including responding to incidents involving malware, data loss, or network intrusion Have a thorough knowledge of all key infrastructure including ADS, DNS, email security, endpoint security and virtualization technologies. Innovation and Continual Service Improvements. Identify opportunities for automation and on-going improvements to existing services. Work collaboratively with team members and support functions to resolve issues in a timely manner Proactively monitor IT services Take ownership, investigate and resolve escalated tickets The successful Senior Cyber Security Analyst should have solid experience in most of the following: SIEM solutions such as LogRhythm Endpoint Protection services such as SentinelOne Mimecast and Office 365 Data Loss Prevention tools such as Digital Guardian CASB Nessus Have a strong knowledge in public and private cloud environments such as AWS and Microsoft Azure. Understanding of GDPR, data protection and information governance. Currently be working with one of the following standards: ISO27001 or PCI-DSS Have earned a degree in a computer related subject or equivalent experience in Cyber Security ITIL experience. Third Line Support experience. What you bring to the Team Driven and results orientated Positive outlook and a focus on high quality delivery Strong communicator Must have the ability to communicate complex concepts and ideas easily to the team Must be reliable Able to work under pressure in all situations The ideal candidate will ensure that correct decisions are made and issues acted on in a timely manner. Be passionate about data and cyber security What's on offer? Generous basic salary up to £40k DOE The role is a permanent position with a 6-month probationary period. The working week is based on 37.5 hours 25 Days Holiday + Bank Holidays Profit Share Scheme Breakfast provided each Monday morning & monthly drinks Contributory company pension scheme Childcare voucher scheme Access to the Employee Assistance Programme (EAP) Utilising cutting edge software along with the latest technologies backed by huge investment and infrastructure, where else would you want to develop your career as an IT professional? INDPENO/ P967124LCR
Front End Web Developer Junior/Mid - Leicester Salary - £21k - £24k + Hybrid Working The Client: The client specialises in online marketing from website design, Search Engine Optimisation, and PPC through to email marketing, online advertising, and social media management. Customers range from blue-chip national companies and brands to smaller specialist businesses, covering many market sectors. The Role: They are currently seeking a Frontend Developer to join the digital department to work on a diverse range of online projects for clients. This is a great opportunity to join a long-established and highly successful agency set up in the heart of Leicester. Role Responsibilities: You'll be working in the Digital department alongside Developers, SEO & PPC specialists and Project Managers in a fast paced, bustling and highly rewarding Agency environment. You will work across a variety of business sectors including Property, Automotive, Technology, Manufacturing and Education to name just a handful. Essential Skills and Experience: WordPress knowledge and prior experience (theme creation from PSD's). Email build (HTML) experience. Mobile responsive CSS experience. An ability to work both efficiently and with high levels of accuracy. Web server administration experience. A demonstrable portfolio of relevant projects and works. An understanding of development SEO best practices Desired Skills: Any experience or an interest in php development would be advantageous. Magento/eCommerce experience desirable but not essential. Agency experience desirable but not essential. Web server administration experience. Git experience. Benefits: Competitive salary Great progression opportunity 30 days paid holiday (including Bank Holidays) An additional day off for your birthday Additional holiday for long servers Pension contribution Cycle to work scheme Childcare vouchers Monthly company lunches and drinks A modern, central office location Hours: Monday to Friday, 9 am - 5:30 pm with 1-hour lunch from 1 pm - 2 pm 2 days in Leicester office per week 3 days from home per week. Days in are Monday & Wednesday Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
02/10/2021
Full time
Front End Web Developer Junior/Mid - Leicester Salary - £21k - £24k + Hybrid Working The Client: The client specialises in online marketing from website design, Search Engine Optimisation, and PPC through to email marketing, online advertising, and social media management. Customers range from blue-chip national companies and brands to smaller specialist businesses, covering many market sectors. The Role: They are currently seeking a Frontend Developer to join the digital department to work on a diverse range of online projects for clients. This is a great opportunity to join a long-established and highly successful agency set up in the heart of Leicester. Role Responsibilities: You'll be working in the Digital department alongside Developers, SEO & PPC specialists and Project Managers in a fast paced, bustling and highly rewarding Agency environment. You will work across a variety of business sectors including Property, Automotive, Technology, Manufacturing and Education to name just a handful. Essential Skills and Experience: WordPress knowledge and prior experience (theme creation from PSD's). Email build (HTML) experience. Mobile responsive CSS experience. An ability to work both efficiently and with high levels of accuracy. Web server administration experience. A demonstrable portfolio of relevant projects and works. An understanding of development SEO best practices Desired Skills: Any experience or an interest in php development would be advantageous. Magento/eCommerce experience desirable but not essential. Agency experience desirable but not essential. Web server administration experience. Git experience. Benefits: Competitive salary Great progression opportunity 30 days paid holiday (including Bank Holidays) An additional day off for your birthday Additional holiday for long servers Pension contribution Cycle to work scheme Childcare vouchers Monthly company lunches and drinks A modern, central office location Hours: Monday to Friday, 9 am - 5:30 pm with 1-hour lunch from 1 pm - 2 pm 2 days in Leicester office per week 3 days from home per week. Days in are Monday & Wednesday Important Information: We endeavor to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Company Description Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements. We are recruiting for; Front of House Receptionist - Full time, 40 hours Monday - Thursday, 07:30 to 16:30 Friday 07:30 to 12:00 Annual Salary £20,000 Values: Delivering the exceptional, every day • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day. • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture - our core values and how we behave: 1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right. Job Description Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Account Manager. To deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities ensuring that all activity delivered is of the highest standard. Service excellence: · Responsible for understanding, following and driving company standards (i.e. Standard operating procedures) · Responsible for challenging when service excellence delivery falls below SLA / SOP / KPI · Informed knowledge of the contractual KPIs & SLAs Engagement, culture & communication: · Responsible for acting and behaving in line with One Code · Responsible for attending / participating in monthly team meetings, briefings & internal communications · Informed knowledge of all company engagement and communications initiatives Client relationships: · Accountable for positive client perception · Informed knowledge of key stakeholders on the account · Informed knowledge of the client values and objectives · Informed knowledge of contribution towards client retention Finance & Commercial Awareness: · Responsible for completing monthly timesheet or equivalent and following expenses procedures · Responsible for caring for any company property provided · Informed knowledge of the impact of behaviour on the finances of the contract · Informed knowledge of company USP People & productivity: · Responsible for following time off work, grievance, whistle blowing & disciplinary procedures · Responsible for owning own development, and ensuring all learning is put into practise · Responsible for personal performance including delivery of agreed personal objectives · Informed knowledge of HR procedures and expectations outlined in employee handbook Business development: · Informed knowledge of how to raise ideas to grow the contract/expand or enhance service; Informed knowledge of all service offerings; · Informed knowledge of Link scheme including how to identify business development opportunities · Informed knowledge of all Signature service offerings and other outsourced service lines on site QHSE and wellbeing: · Accountable for reporting any near misses, dangerous occurrences or incidents immediately · Responsible for working in a safe manner at all times and in line with any SOP's and QHSE folder · Responsible for challenging any behaviours that fall short of expectations and as outlined in the Mitie QHSE policy · Informed knowledge of the Mitie Health & Safety values, detailed in the your well-being handbook Strategy: innovation, change & project management: · Informed knowledge of contract innovations and overall contract and business strategy · Informed knowledge of upcoming projects and relevant changes to their role Main duties · To focus your attention on the whole guest experience coupling a 5 star service ethic with knowledge of the client business, structure, vision and principles, professionally operating the front desk reception and switchboard, delivering exceptional guest relations and customer services standards. · To ensure you meet all business needs and that both Mitie's and the Client's reputations are enhanced through your delivery of professional standards and great service. Build rapport with varied service streams to gain One Team attitude. · To build professional relationships with key clients and guests to develop knowledge of personal requirements · To support the Service Level Agreement by ensuring that all reception activities are carried out effectively · To ensure you are immaculately dressed in uniform and adhere to strict appearance and grooming standards. · To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language · To ensure telephone and email etiquette is professional and adhered to at all times, including the answering of calls and emails using the appropriate greeting and sign off. · To contribute to great team work at all times both within and outside of the department, always demonstrating the "exceptional and memorable experiences, one guest at a time" ethos · To be articulate and pre-empt the needs of clients and visitors. · To effectively deliver to all guests, Health, Safety, Security and building information as necessary including evacuation procedure upon arrival · Must be able to work to a flexible rota in order to meet both business and client needs, including late requests for services · To communicate professionally as a representative of Mitie with residents of the building and the client, providing a 5* level of service at all times · To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation · To maintain and actively utilise a portfolio of information to assist with client queries for example, transport, car parking, local amenities, restaurants, hotels etc · To embrace the vision of our Company and work "outside the box", assisting colleagues as required to ensure a superior level of service at all times · To actively complete checklists ensuring quality of service and standards pertaining to the presentation and maintenance of the reception area · Provide cover and support for the floor hosts · To process meeting room requests · To assist in any other reasonable duties as required by your colleagues, managers or clients Person Specification An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers. Computer literate (Word, Excel, Outlook E-mail). To be able to move heavy / bulky items. A clear understanding of Health & Safety practices. Customer focused with the ability to build positive relationships. Enthusiastic and conscientious approach to all Site Support related tasks. Clear, strong and confident communication skills. It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
02/10/2021
Full time
Company Description Signature is the premium front of house provider within Mitie, we pride ourselves on our authentic, signature approach to our customer service and relationships with our clients, offering bespoke, tailored and fluid services that fit the clients needs and requirements. We are recruiting for; Front of House Receptionist - Full time, 40 hours Monday - Thursday, 07:30 to 16:30 Friday 07:30 to 12:00 Annual Salary £20,000 Values: Delivering the exceptional, every day • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. • Our promise to our people: a place to work where you can thrive and be your best every day. • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. • Our culture - our core values and how we behave: 1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. 2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. 3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. 4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. 5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right. Job Description Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Account Manager. To deliver an exceptional customer experience for all internal and external customers visiting the corporate facilities ensuring that all activity delivered is of the highest standard. Service excellence: · Responsible for understanding, following and driving company standards (i.e. Standard operating procedures) · Responsible for challenging when service excellence delivery falls below SLA / SOP / KPI · Informed knowledge of the contractual KPIs & SLAs Engagement, culture & communication: · Responsible for acting and behaving in line with One Code · Responsible for attending / participating in monthly team meetings, briefings & internal communications · Informed knowledge of all company engagement and communications initiatives Client relationships: · Accountable for positive client perception · Informed knowledge of key stakeholders on the account · Informed knowledge of the client values and objectives · Informed knowledge of contribution towards client retention Finance & Commercial Awareness: · Responsible for completing monthly timesheet or equivalent and following expenses procedures · Responsible for caring for any company property provided · Informed knowledge of the impact of behaviour on the finances of the contract · Informed knowledge of company USP People & productivity: · Responsible for following time off work, grievance, whistle blowing & disciplinary procedures · Responsible for owning own development, and ensuring all learning is put into practise · Responsible for personal performance including delivery of agreed personal objectives · Informed knowledge of HR procedures and expectations outlined in employee handbook Business development: · Informed knowledge of how to raise ideas to grow the contract/expand or enhance service; Informed knowledge of all service offerings; · Informed knowledge of Link scheme including how to identify business development opportunities · Informed knowledge of all Signature service offerings and other outsourced service lines on site QHSE and wellbeing: · Accountable for reporting any near misses, dangerous occurrences or incidents immediately · Responsible for working in a safe manner at all times and in line with any SOP's and QHSE folder · Responsible for challenging any behaviours that fall short of expectations and as outlined in the Mitie QHSE policy · Informed knowledge of the Mitie Health & Safety values, detailed in the your well-being handbook Strategy: innovation, change & project management: · Informed knowledge of contract innovations and overall contract and business strategy · Informed knowledge of upcoming projects and relevant changes to their role Main duties · To focus your attention on the whole guest experience coupling a 5 star service ethic with knowledge of the client business, structure, vision and principles, professionally operating the front desk reception and switchboard, delivering exceptional guest relations and customer services standards. · To ensure you meet all business needs and that both Mitie's and the Client's reputations are enhanced through your delivery of professional standards and great service. Build rapport with varied service streams to gain One Team attitude. · To build professional relationships with key clients and guests to develop knowledge of personal requirements · To support the Service Level Agreement by ensuring that all reception activities are carried out effectively · To ensure you are immaculately dressed in uniform and adhere to strict appearance and grooming standards. · To portray a friendly, professional and courteous demeanour at all times, using open and appropriate body language · To ensure telephone and email etiquette is professional and adhered to at all times, including the answering of calls and emails using the appropriate greeting and sign off. · To contribute to great team work at all times both within and outside of the department, always demonstrating the "exceptional and memorable experiences, one guest at a time" ethos · To be articulate and pre-empt the needs of clients and visitors. · To effectively deliver to all guests, Health, Safety, Security and building information as necessary including evacuation procedure upon arrival · Must be able to work to a flexible rota in order to meet both business and client needs, including late requests for services · To communicate professionally as a representative of Mitie with residents of the building and the client, providing a 5* level of service at all times · To be responsible for the upkeep and cleanliness of your allocated area including any filing and next shift preparation · To maintain and actively utilise a portfolio of information to assist with client queries for example, transport, car parking, local amenities, restaurants, hotels etc · To embrace the vision of our Company and work "outside the box", assisting colleagues as required to ensure a superior level of service at all times · To actively complete checklists ensuring quality of service and standards pertaining to the presentation and maintenance of the reception area · Provide cover and support for the floor hosts · To process meeting room requests · To assist in any other reasonable duties as required by your colleagues, managers or clients Person Specification An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers. Computer literate (Word, Excel, Outlook E-mail). To be able to move heavy / bulky items. A clear understanding of Health & Safety practices. Customer focused with the ability to build positive relationships. Enthusiastic and conscientious approach to all Site Support related tasks. Clear, strong and confident communication skills. It's the little things that count - On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. Note: This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Overview Babcock International have partnered with Veredus to support their exciting PMO transformation agenda across its Devonport Royal Dockyard Ltd (DRDL) operations. Babcock is a leading provider of critical, complex engineering services which support national defence, emergency services and civil nuclear sectors. Devonport (Plymouth) is the unique maintenance base of the UK's submarine fleet. Several new engineering challenges are ahead as Babcock prepares for the next 30 years of deep maintenance programmes. To support the increasing project workload Devonport PMO & Controls team are looking for several experienced project professionals who will act as role models and leaders for the wider PMO team to take responsibility and ownership of their domains. This is a great time to be joining a PMO team that is creating and enabling a leading projects delivery organisation, to be best of the best. Integrating its people, their ways of working with cutting edge technology to deliver successful and predictable outcomes. Primary Purpose Devonport Infrastructure is entering a period of major investment with several high-profile projects pending and many more being considered. To support the increasing workload Babcock, require experienced Senior Programme Managers to join their Devonport team. Senior Programme Managers will be managing complex projects and operating at an advanced level. Leading a significant project within the organisation and possibly Project Managers with less complex sub projects. Project size and complexity cover the full scale from £k to £Bn in value. Accountabilities Support to Business Winning Delivering excellent HSSE standards, in terms of project team culture and reporting statistics Responsible for forming and managing effective relationships with project stakeholders. Leading the project to deliver world class performance by means of employee engagement, team development and continuous learning Commitment to and the ongoing monitoring of programme baseline (cost / schedule / risk) Responsible for coordinating activities and dependencies within the project and identifying external dependencies on other projects, resource or environments Effectively managing the resources, influencing and supporting the development of individuals in their continued professional development Planning and controlling finances as a means of driving performance Provide a point of escalation for project team members Responsible for managing third party suppliers to achieve the desired programme outcomes Attending and contributing the business to communities of practise or forums Principal Tasks and Responsibilities are: Lead on Health, Safety, Security, Environment and Quality within the project. Delivery of project to the baseline schedule/cost and performance in line with project and business success criteria Establishing and maintaining governance arrangements for the delivery of the project, defining clear roles, responsibilities and accountabilities that align with the company Business Management System; Accountable for planning and monitoring the programme (profit & loss); agree plans with the Sponsor and submit/present regular Monthly Review Reports indicating any deviations and corrective action taken Managing the Customer Interface and associated management of the project including identification and monitoring of project risks (threats and opportunities), planning and implementing response to these and responding to other issues that affect the project Qualifications and Experience Requirements Ideally: Bachelor's degree in engineering / project / construction management or a related field APM or Chartered Professional (ChPP) - attained or willing to attain with support Significant proven track record of success in a Lead Project Management position Extensive recent and relevant experience in a similar major project delivery environment / business in a value of excess of £15m+ Full successful project lifecycle experience from bid phase through to close out. Successful track record of site management in a senior leadership role within a complex regulated and/or safety-critical environment. Significant experience of leading and motivating large direct and indirect teams to establish improved productivity and positive morale. Proven project management and control skills to deliver either a major project of high complexity and risk or a programme of projects of medium risk and complexity. Proven track record of managing a demanding customer interface Proven ability to analyse, interpret and report financial information and the ability to recognise and understand the project controls deliverables. Successful track record of managing Integrated Project Team Proven experience working within various contracting methodologies and frameworks (e.g., FIDIC/NEC3/JCT etc…) Security & Diversity The successful candidate must be able to achieve the appropriate security clearance level for this role. Babcock are committed to building an inclusive culture and strives to attract talent who thrive in an inclusive and flexible working environment. What can you expect in return? Base Salary - in the range of £85k and £115k Bonus up to 30% Car allowance of £8k BUPA health care Relocation assistance if necessary Holiday entitlement: 25 days, plus bank holidays Pension scheme with employee pension contributions matched up to 8% of salary, with life assurance Babcock Rewards Platform allows you to choose from a range of benefits that best meet your needs, including: critical illness insurance, travel insurance, healthcare cash plan, dental insurance, childcare vouchers, bike scheme, shopping offers and discounts Employee Share Plan Free, independent employee assistance programme, offering confidential information, support and counselling, 24 hours a day, 7 days a week, 365 days a year Professional memberships, personal development training and opportunities If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments Application Guidance Veredus is the executive search & selection and interim management provider of choice for both Public & Private sectors with a strong track record of filling niche, hard to fill roles. Apply All applications must be made on-line via the Veredus Website. A detailed candidate pack is available to review for this role on our website as below. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and we will respond in a way that best fits your specific needs. Applications close 5pm BST on 14 th September 2021
15/09/2021
Full time
Overview Babcock International have partnered with Veredus to support their exciting PMO transformation agenda across its Devonport Royal Dockyard Ltd (DRDL) operations. Babcock is a leading provider of critical, complex engineering services which support national defence, emergency services and civil nuclear sectors. Devonport (Plymouth) is the unique maintenance base of the UK's submarine fleet. Several new engineering challenges are ahead as Babcock prepares for the next 30 years of deep maintenance programmes. To support the increasing project workload Devonport PMO & Controls team are looking for several experienced project professionals who will act as role models and leaders for the wider PMO team to take responsibility and ownership of their domains. This is a great time to be joining a PMO team that is creating and enabling a leading projects delivery organisation, to be best of the best. Integrating its people, their ways of working with cutting edge technology to deliver successful and predictable outcomes. Primary Purpose Devonport Infrastructure is entering a period of major investment with several high-profile projects pending and many more being considered. To support the increasing workload Babcock, require experienced Senior Programme Managers to join their Devonport team. Senior Programme Managers will be managing complex projects and operating at an advanced level. Leading a significant project within the organisation and possibly Project Managers with less complex sub projects. Project size and complexity cover the full scale from £k to £Bn in value. Accountabilities Support to Business Winning Delivering excellent HSSE standards, in terms of project team culture and reporting statistics Responsible for forming and managing effective relationships with project stakeholders. Leading the project to deliver world class performance by means of employee engagement, team development and continuous learning Commitment to and the ongoing monitoring of programme baseline (cost / schedule / risk) Responsible for coordinating activities and dependencies within the project and identifying external dependencies on other projects, resource or environments Effectively managing the resources, influencing and supporting the development of individuals in their continued professional development Planning and controlling finances as a means of driving performance Provide a point of escalation for project team members Responsible for managing third party suppliers to achieve the desired programme outcomes Attending and contributing the business to communities of practise or forums Principal Tasks and Responsibilities are: Lead on Health, Safety, Security, Environment and Quality within the project. Delivery of project to the baseline schedule/cost and performance in line with project and business success criteria Establishing and maintaining governance arrangements for the delivery of the project, defining clear roles, responsibilities and accountabilities that align with the company Business Management System; Accountable for planning and monitoring the programme (profit & loss); agree plans with the Sponsor and submit/present regular Monthly Review Reports indicating any deviations and corrective action taken Managing the Customer Interface and associated management of the project including identification and monitoring of project risks (threats and opportunities), planning and implementing response to these and responding to other issues that affect the project Qualifications and Experience Requirements Ideally: Bachelor's degree in engineering / project / construction management or a related field APM or Chartered Professional (ChPP) - attained or willing to attain with support Significant proven track record of success in a Lead Project Management position Extensive recent and relevant experience in a similar major project delivery environment / business in a value of excess of £15m+ Full successful project lifecycle experience from bid phase through to close out. Successful track record of site management in a senior leadership role within a complex regulated and/or safety-critical environment. Significant experience of leading and motivating large direct and indirect teams to establish improved productivity and positive morale. Proven project management and control skills to deliver either a major project of high complexity and risk or a programme of projects of medium risk and complexity. Proven track record of managing a demanding customer interface Proven ability to analyse, interpret and report financial information and the ability to recognise and understand the project controls deliverables. Successful track record of managing Integrated Project Team Proven experience working within various contracting methodologies and frameworks (e.g., FIDIC/NEC3/JCT etc…) Security & Diversity The successful candidate must be able to achieve the appropriate security clearance level for this role. Babcock are committed to building an inclusive culture and strives to attract talent who thrive in an inclusive and flexible working environment. What can you expect in return? Base Salary - in the range of £85k and £115k Bonus up to 30% Car allowance of £8k BUPA health care Relocation assistance if necessary Holiday entitlement: 25 days, plus bank holidays Pension scheme with employee pension contributions matched up to 8% of salary, with life assurance Babcock Rewards Platform allows you to choose from a range of benefits that best meet your needs, including: critical illness insurance, travel insurance, healthcare cash plan, dental insurance, childcare vouchers, bike scheme, shopping offers and discounts Employee Share Plan Free, independent employee assistance programme, offering confidential information, support and counselling, 24 hours a day, 7 days a week, 365 days a year Professional memberships, personal development training and opportunities If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments Application Guidance Veredus is the executive search & selection and interim management provider of choice for both Public & Private sectors with a strong track record of filling niche, hard to fill roles. Apply All applications must be made on-line via the Veredus Website. A detailed candidate pack is available to review for this role on our website as below. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and we will respond in a way that best fits your specific needs. Applications close 5pm BST on 14 th September 2021
Customer / Software Support Analyst (SQL)- FinTech Software SaaS
Wetherby LS22
Negotiable Salary (DOE) + Discretionary Bonus, Health Scheme, Medical Scheme, Life Assurance, Company Childcare Voucher Scheme, Pension.
About the company:
We are a global financial software solutions provider helping organisations better control expenditure on all goods and services.
The Software Support Analyst Role:
We are currently hiring a Customer / Software Support Analyst within our helpdesk function. The roleholder will manage & solve technical issues ensuring that the highest level of customer service and customer satisfaction is attained within associated SLAs.
About You:
+ You should have a high level of technical capability including database interrogation, complex SQL scripting, software fault-finding, interface/integration issue
investigation and finding alternative solutions to technical software problems
+ You should have a good understanding of financial and procurement processes and procedures used within Small, Medium and Large Enterprises
+ You should be able to demonstrate initiative and have excellent lateral-thinking and problem solving skills
+ You should be a team player who integrates easily and communicates positively
+ You should be able to identify where support is required and proactively provide it
+ You should be committed to providing outstanding customer service (internally & externally)
+ You will need to be energetic and self-motivated - thriving in a hands-on environment and require minimum management supervision
+ You need to be flexible and adaptable - excited by new ideas and/or technology and, willing to pick up and work with new initiatives no matter how unfamiliar
+ The role requires people who are ambitious, seek to improve their performance, are interested in training and generally in personal development
+ You should be highly organised - managing workload and delivering effectively and efficiently
Desirable Qualifications, Skills and Experience:
+ Background in helpdesk/customer care essential, specifically within a technology environment - must have experience of a small to medium fast growth business
+ Demonstrable experience in supporting and troubleshooting application software support, .NET websites, MS Windows based Operating Systems and MS SQL Language
+ Previously worked within VB and .Net software support with a high level of skills in:
++ MS SQL (preferably SQL 2008 R2 or higher)
++ IIS
++ MS Operating Systems
+ Some .NET development capabilities
+ Commercial approach, appreciates the importance of customer retention and ROI
+ Will have worked in a customer focused B2B (Business to Business) environment with good understanding of customer requirements/market
+ Must demonstrate a hands-on approach and consistent delivery
You may have worked in the following capacities:
.Net Software Support, SQL Database Support, Web Application Technical Support, SaaS Support Analyst, Technical Support Analyst, SQL Support Analyst.
Interested? Apply here for a fast-track path to the hiring manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
29/10/2018
Customer / Software Support Analyst (SQL)- FinTech Software SaaS
Wetherby LS22
Negotiable Salary (DOE) + Discretionary Bonus, Health Scheme, Medical Scheme, Life Assurance, Company Childcare Voucher Scheme, Pension.
About the company:
We are a global financial software solutions provider helping organisations better control expenditure on all goods and services.
The Software Support Analyst Role:
We are currently hiring a Customer / Software Support Analyst within our helpdesk function. The roleholder will manage & solve technical issues ensuring that the highest level of customer service and customer satisfaction is attained within associated SLAs.
About You:
+ You should have a high level of technical capability including database interrogation, complex SQL scripting, software fault-finding, interface/integration issue
investigation and finding alternative solutions to technical software problems
+ You should have a good understanding of financial and procurement processes and procedures used within Small, Medium and Large Enterprises
+ You should be able to demonstrate initiative and have excellent lateral-thinking and problem solving skills
+ You should be a team player who integrates easily and communicates positively
+ You should be able to identify where support is required and proactively provide it
+ You should be committed to providing outstanding customer service (internally & externally)
+ You will need to be energetic and self-motivated - thriving in a hands-on environment and require minimum management supervision
+ You need to be flexible and adaptable - excited by new ideas and/or technology and, willing to pick up and work with new initiatives no matter how unfamiliar
+ The role requires people who are ambitious, seek to improve their performance, are interested in training and generally in personal development
+ You should be highly organised - managing workload and delivering effectively and efficiently
Desirable Qualifications, Skills and Experience:
+ Background in helpdesk/customer care essential, specifically within a technology environment - must have experience of a small to medium fast growth business
+ Demonstrable experience in supporting and troubleshooting application software support, .NET websites, MS Windows based Operating Systems and MS SQL Language
+ Previously worked within VB and .Net software support with a high level of skills in:
++ MS SQL (preferably SQL 2008 R2 or higher)
++ IIS
++ MS Operating Systems
+ Some .NET development capabilities
+ Commercial approach, appreciates the importance of customer retention and ROI
+ Will have worked in a customer focused B2B (Business to Business) environment with good understanding of customer requirements/market
+ Must demonstrate a hands-on approach and consistent delivery
You may have worked in the following capacities:
.Net Software Support, SQL Database Support, Web Application Technical Support, SaaS Support Analyst, Technical Support Analyst, SQL Support Analyst.
Interested? Apply here for a fast-track path to the hiring manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
We are recruiting for a Technical Delivery Manager for our client, one of the UK’s most successful independent, IT, Cloud & Managed Services Providers. The business split across four main focus areas of: Technology Solutions, Cyber Security, Cloud Solutions, and Communications.
Technical Delivery Manager (ICT Support) - Role & Responsibilities:
• This role operates from an external client base in the Leeds area
• To be responsible for effective Project delivery
• The ability to communicate technical issues to a non-technical audience
• Keeping project plans / documentation up to date
• To meet with and provide key stakeholders with effective communication regarding new / in life projects
• End to end ownership of all Projects and Internal developments through to closure
• Build strong relationships through effective methods of communication
• Identify and work towards service improvements
• Assess, prioritise and manage workload ensuring team goals are achieved
Skills, Knowledge & Experience
• Experience of Unix based systems
• ITIL framework
• VoIP Telephony systems
• Line of Business application support / project experience
• Staff mentoring & development
• 5 Years working in IT Support or Project team with demonstrable experience at a 3rd line level and / or a Managerial position.
• Strong understanding of Microsoft Server & Desktop technologies and their associated suite of packages
• Experience of Server / Workstation hardware (Upgrade / Migration / Rollout)
• Mobile technologies - Android / iOS
• Ability to lead and operate within a team
• Working within a financial services company
Benefits
• Up to £45,000 basic salary
• Pension Scheme
• Up to 10 days training per annum
• Perkbox
• Free financial wellbeing advice
• Childcare voucher scheme
• Birthdays off as a paid holiday
• An extra week holiday the year you get married
• Referral scheme
Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd
29/10/2018
We are recruiting for a Technical Delivery Manager for our client, one of the UK’s most successful independent, IT, Cloud & Managed Services Providers. The business split across four main focus areas of: Technology Solutions, Cyber Security, Cloud Solutions, and Communications.
Technical Delivery Manager (ICT Support) - Role & Responsibilities:
• This role operates from an external client base in the Leeds area
• To be responsible for effective Project delivery
• The ability to communicate technical issues to a non-technical audience
• Keeping project plans / documentation up to date
• To meet with and provide key stakeholders with effective communication regarding new / in life projects
• End to end ownership of all Projects and Internal developments through to closure
• Build strong relationships through effective methods of communication
• Identify and work towards service improvements
• Assess, prioritise and manage workload ensuring team goals are achieved
Skills, Knowledge & Experience
• Experience of Unix based systems
• ITIL framework
• VoIP Telephony systems
• Line of Business application support / project experience
• Staff mentoring & development
• 5 Years working in IT Support or Project team with demonstrable experience at a 3rd line level and / or a Managerial position.
• Strong understanding of Microsoft Server & Desktop technologies and their associated suite of packages
• Experience of Server / Workstation hardware (Upgrade / Migration / Rollout)
• Mobile technologies - Android / iOS
• Ability to lead and operate within a team
• Working within a financial services company
Benefits
• Up to £45,000 basic salary
• Pension Scheme
• Up to 10 days training per annum
• Perkbox
• Free financial wellbeing advice
• Childcare voucher scheme
• Birthdays off as a paid holiday
• An extra week holiday the year you get married
• Referral scheme
Due to the amount of applications we receive, unfortunately we are not able to give feedback to all candidates, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. We will hold your details on our database and consider you for future opportunities, unless you instruct us otherwise. Good luck with your job search. Many thanks - Pyramid8 Ltd
Software Developer - Graduate / Trainee - Cutting Edge Software Training
Portsmouth
£20,000 - £22,000 + Awesome Perks & Benefits
We are currently seeking a Graduate Software Developer to join our Technology team who are based in our Portsmouth office. This is a great opportunity for a graduate looking to step into a fully supportive role with genuine career prospects.
The World’s Student Marketing Group:
We are the world leading collection of advertising and technology businesses, helping brands and organisations attract and convert the global student audience. We have 150 specialists working across 6 different offices in 4 continents.
The Software Developer Role:
As a Graduate Software Developer, your main role is helping with the production, modification and continuing enhancement of our latest web based SaaS product along with other projects the team are working on. This involves working closely with our product and development teams to turn their vision into elegant code and a rich user experience.
It’s a great opportunity to learn about cutting edge technologies and software development in a friendly team atmosphere.
Software Developer Main Duties:
+ Development using JavaScript
+ Working with other developers to troubleshoot bugs and implement new features
+ Designing and discussing smart solutions to development problems
+ Ensuring well commented and documented code
+ Articulating technical issues and solutions with other non technical members of the company
Software Developer Requirements:
+ A degree in Computer Science, Software Engineering or Web Development or similar subject or the equivalent experience
+ Good problem-solving and analytical skills
+ Perform well as part of a team and in collaborative projects
+ Capable of working independently and off own initiative
+ Quick to learn and adapt to new technologies
+ Experience of version control systems such as Git
+ Linux/Unix command line experience
+ JavaScript
+ Mongo DB or any other database experience
+ JavaScript frameworks such as AngularJS and Node.js
+ Test driven development experience
+ Knowledge of agile development methodologies
+ Passion for technology and software development
+ An interest in emerging web technologies
+ Desire to learn
And what’s in it for you?
As well as a unique working and reward environment, with 20% of all profits shared bi-annually, we also treat our staff to; 25 days’ holiday, cycle to work scheme, flexi-time, pension scheme, gym or travel subsidiary, childcare vouchers, birthdays off and fresh fruit and fantastic local cakes! And finally, we take care of your career, personal development is at our core and everyone has a tailored progression path designed to suit you.
Interested? Apply here for a fast-track path to the hiring manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
29/10/2018
Software Developer - Graduate / Trainee - Cutting Edge Software Training
Portsmouth
£20,000 - £22,000 + Awesome Perks & Benefits
We are currently seeking a Graduate Software Developer to join our Technology team who are based in our Portsmouth office. This is a great opportunity for a graduate looking to step into a fully supportive role with genuine career prospects.
The World’s Student Marketing Group:
We are the world leading collection of advertising and technology businesses, helping brands and organisations attract and convert the global student audience. We have 150 specialists working across 6 different offices in 4 continents.
The Software Developer Role:
As a Graduate Software Developer, your main role is helping with the production, modification and continuing enhancement of our latest web based SaaS product along with other projects the team are working on. This involves working closely with our product and development teams to turn their vision into elegant code and a rich user experience.
It’s a great opportunity to learn about cutting edge technologies and software development in a friendly team atmosphere.
Software Developer Main Duties:
+ Development using JavaScript
+ Working with other developers to troubleshoot bugs and implement new features
+ Designing and discussing smart solutions to development problems
+ Ensuring well commented and documented code
+ Articulating technical issues and solutions with other non technical members of the company
Software Developer Requirements:
+ A degree in Computer Science, Software Engineering or Web Development or similar subject or the equivalent experience
+ Good problem-solving and analytical skills
+ Perform well as part of a team and in collaborative projects
+ Capable of working independently and off own initiative
+ Quick to learn and adapt to new technologies
+ Experience of version control systems such as Git
+ Linux/Unix command line experience
+ JavaScript
+ Mongo DB or any other database experience
+ JavaScript frameworks such as AngularJS and Node.js
+ Test driven development experience
+ Knowledge of agile development methodologies
+ Passion for technology and software development
+ An interest in emerging web technologies
+ Desire to learn
And what’s in it for you?
As well as a unique working and reward environment, with 20% of all profits shared bi-annually, we also treat our staff to; 25 days’ holiday, cycle to work scheme, flexi-time, pension scheme, gym or travel subsidiary, childcare vouchers, birthdays off and fresh fruit and fantastic local cakes! And finally, we take care of your career, personal development is at our core and everyone has a tailored progression path designed to suit you.
Interested? Apply here for a fast-track path to the hiring manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
SAP Payroll Reporting Analyst
Reporting to - Payroll Manager
Location - Crawley
Department - HR & COMMS
Reference Number - 43464
Employment Period - Permanent
Contract Type - Personal Contract
CiP / bonus - 5%
Salary Range - Dependent on skills and experience
Closing Date - 08/11/2018
We also offer :
Annual leave 25 days
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme, childcare vouchers
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailers products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.
Job Purpose:
To run and develop reports from SAP to meet auditing requirements in a timely and accurate manner, whilst complying with the Company’s policies and all statutory requirements.
Dimensions:
* Main working relationships
* Internal - local HR, audit, finance, legal, managers and employees
* External - HMRC, governmental and non-governmental organisations
* Decision making responsibility within the framework of UK Power Networks payroll procedures and payroll best practice
* Able to develop payroll policies and procedures to ensure best practices are maintained
Principal Accountabilities:
* Run and develop reports from SAP to meet auditing requirements
* Maintain SAP tables
* Ensure new SAP configuration and system upgrades are tested thoroughly to ensure no issues occur in the live system
Provide support to the rest of the team and the Payroll Supervisor to ensure that all payroll activities, including transactional processes, compliance activity and reporting processes are completed in a timely and efficient manner, including but not limited to:
Process the staff and pensioner payrolls which generate the payroll, costing and BACS files in line with the payroll timetable
Process statutory deductions including PAYE, National Insurance and Court Orders
Review payroll error log, exceptions and audit reports to ensure a compliant and accurate payroll
Reconcile monthly journals , third party payments and reconcile P35, P14’s to PAYE for HMRC year end
Answer enquiries via telephone and written correspondence in a timely professional manner
E-filing incoming / outgoing and end of year transactions to be run in line with statutory timescales
Prioritise your daily workload, so that the most business and employee critical activities are addressed
Contribute to the development of payroll systems and procedures
Train to an appropriate calibre to meet the needs of the role.
Be a trusted contact within the payroll team, delivering and advising on payroll issues and communicating effectively with employees, other team members and managers in order to ensure that service expectations are met
Contribute to service development and process improvement and participate in projects where required
Actively seek to protect the company from fraud and reckless overpayment
Manage payroll information in a manner which protects the employee’s data inline with Data Protection best practices
Note: this is not an exhaustive list of the responsibilities and activities that the job holder may be required to undertake.
Knowledge, Skills, Qualifications and Experience
* Extensive knowledge of SAP Reporting
* Knowledge of Query Manager 4
* Knowledge and experience of operating SAP payroll procedures and best practice including, but not limited to, PAYE, GAYE, SSP, SMP, SPP, SAP, NI, court orders, student loans, CSA orders and occupational sick and maternity pay
* Knowledge of payroll and company procedures and agreements
* Flexible approach, acting honestly and with integrity, maintaining confidentiality
* Ability to use MS Excel and MS Word to intermediate level
* Ability to work under pressure and meet deadlines
* Ability to exercise good judgment in recognising scope of authority
* Ability to work collaboratively in a team and on own initiative
* Ability to work to deadlines
* Quality focus / attention to detail
* Knowledge of SAP system including HR and payroll where appropriate (advantageous)
* Experience of working as part of a successful team
* Relationship management skills with the ability to communicate with tact and diplomacy
* Ability to communicate complex payroll matters clearly - both verbally and in writing with employees, team members and managers in order to ensure that service expectations are met
Key competencies and personal attributes:
Essential:
* Customer service focus
* Ability to maintain confidentiality
* Integrity
* Honesty
* Flexibility
Desirable:
* Organisational awareness
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied.
If in doubt ask
29/10/2018
SAP Payroll Reporting Analyst
Reporting to - Payroll Manager
Location - Crawley
Department - HR & COMMS
Reference Number - 43464
Employment Period - Permanent
Contract Type - Personal Contract
CiP / bonus - 5%
Salary Range - Dependent on skills and experience
Closing Date - 08/11/2018
We also offer :
Annual leave 25 days
Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
Tenancy Loan Deposit scheme
Tax efficient benefits: cycle to work scheme, childcare vouchers
Season ticket loan
Occupational Health support
Switched On – scheme providing discount on hundreds of retailers products.
Supplier discounts, such as O2, EE, Vauxhall cars, Universal tyres
Discounted access to sports and social clubs
Employee Assistance Programme.
Job Purpose:
To run and develop reports from SAP to meet auditing requirements in a timely and accurate manner, whilst complying with the Company’s policies and all statutory requirements.
Dimensions:
* Main working relationships
* Internal - local HR, audit, finance, legal, managers and employees
* External - HMRC, governmental and non-governmental organisations
* Decision making responsibility within the framework of UK Power Networks payroll procedures and payroll best practice
* Able to develop payroll policies and procedures to ensure best practices are maintained
Principal Accountabilities:
* Run and develop reports from SAP to meet auditing requirements
* Maintain SAP tables
* Ensure new SAP configuration and system upgrades are tested thoroughly to ensure no issues occur in the live system
Provide support to the rest of the team and the Payroll Supervisor to ensure that all payroll activities, including transactional processes, compliance activity and reporting processes are completed in a timely and efficient manner, including but not limited to:
Process the staff and pensioner payrolls which generate the payroll, costing and BACS files in line with the payroll timetable
Process statutory deductions including PAYE, National Insurance and Court Orders
Review payroll error log, exceptions and audit reports to ensure a compliant and accurate payroll
Reconcile monthly journals , third party payments and reconcile P35, P14’s to PAYE for HMRC year end
Answer enquiries via telephone and written correspondence in a timely professional manner
E-filing incoming / outgoing and end of year transactions to be run in line with statutory timescales
Prioritise your daily workload, so that the most business and employee critical activities are addressed
Contribute to the development of payroll systems and procedures
Train to an appropriate calibre to meet the needs of the role.
Be a trusted contact within the payroll team, delivering and advising on payroll issues and communicating effectively with employees, other team members and managers in order to ensure that service expectations are met
Contribute to service development and process improvement and participate in projects where required
Actively seek to protect the company from fraud and reckless overpayment
Manage payroll information in a manner which protects the employee’s data inline with Data Protection best practices
Note: this is not an exhaustive list of the responsibilities and activities that the job holder may be required to undertake.
Knowledge, Skills, Qualifications and Experience
* Extensive knowledge of SAP Reporting
* Knowledge of Query Manager 4
* Knowledge and experience of operating SAP payroll procedures and best practice including, but not limited to, PAYE, GAYE, SSP, SMP, SPP, SAP, NI, court orders, student loans, CSA orders and occupational sick and maternity pay
* Knowledge of payroll and company procedures and agreements
* Flexible approach, acting honestly and with integrity, maintaining confidentiality
* Ability to use MS Excel and MS Word to intermediate level
* Ability to work under pressure and meet deadlines
* Ability to exercise good judgment in recognising scope of authority
* Ability to work collaboratively in a team and on own initiative
* Ability to work to deadlines
* Quality focus / attention to detail
* Knowledge of SAP system including HR and payroll where appropriate (advantageous)
* Experience of working as part of a successful team
* Relationship management skills with the ability to communicate with tact and diplomacy
* Ability to communicate complex payroll matters clearly - both verbally and in writing with employees, team members and managers in order to ensure that service expectations are met
Key competencies and personal attributes:
Essential:
* Customer service focus
* Ability to maintain confidentiality
* Integrity
* Honesty
* Flexibility
Desirable:
* Organisational awareness
Health & Safety Responsibilities
Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.
Employees are responsible for ensuring they fully understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and particularly where there are legal requirements, employees are responsible for understanding those impacts and the controls they must ensure are applied.
If in doubt ask
Boxtree recruitment are currently recruiting for an experienced Product Analyst to support this established internet marketing organisation.
The Product Analyst will report to the Head of Product, and will be responsible for providing a clear understanding of the customer’s requirements ensuring decisions that the business makes are well informed and the impact of changes are clearly quantified, helping to improve the user experience and product performance generally.
Responsibilities
* Create and monitor product usage and engagement dashboards to identify opportunities for improving the experience and changing customer behaviour
* Assess the available data across the business to help drive our decision-making process,
* Support the Product Managers in setting up a measurement framework and defining success criteria for Product Pillars and/or new initiative
* Work closely with UX Researchers to provide a clear, holistic view of our customers and their behaviour
* Perform ad-hoc analysis of the performance of the product and new features, generating insights to help prioritise future development work
* Help analytics users or consumers of reporting understand how to interpret what the data is saying
Requirements
* Experience as a Product Analyst in a digital product company, ideally in a B2B or B2B2C environment, and ideally as part of a larger Analytics/Business Intelligence team
* Demonstrable experience in analytics/reporting/query tooling – MixPanel, Google Analytics, Microsoft PowerBi, CRM and Google Data Studio.
* Understanding of product performance and KPI management and creation.
* Experience of analysing user behavior across multiple user journeys and digital channels
* Google Analytics including the use of filters, goals, dashboards and custom report
* Knowledge of SQL and Google Big Query an advantage
* Knowledge of HTML/CSS, JavaScript and the DOM an advantage
* Agility to keep pace with a dynamic, constantly evolving product road.
Benefits
* Private Healthcare
* Healthcare cash plan
* Childcare vouchers
* 25 days holiday
* Death in service
* Free refreshments
* Eyecare vouchers
* Pension scheme
Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.
Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Molly Polkinghorn (please see email via our website)
29/10/2018
Boxtree recruitment are currently recruiting for an experienced Product Analyst to support this established internet marketing organisation.
The Product Analyst will report to the Head of Product, and will be responsible for providing a clear understanding of the customer’s requirements ensuring decisions that the business makes are well informed and the impact of changes are clearly quantified, helping to improve the user experience and product performance generally.
Responsibilities
* Create and monitor product usage and engagement dashboards to identify opportunities for improving the experience and changing customer behaviour
* Assess the available data across the business to help drive our decision-making process,
* Support the Product Managers in setting up a measurement framework and defining success criteria for Product Pillars and/or new initiative
* Work closely with UX Researchers to provide a clear, holistic view of our customers and their behaviour
* Perform ad-hoc analysis of the performance of the product and new features, generating insights to help prioritise future development work
* Help analytics users or consumers of reporting understand how to interpret what the data is saying
Requirements
* Experience as a Product Analyst in a digital product company, ideally in a B2B or B2B2C environment, and ideally as part of a larger Analytics/Business Intelligence team
* Demonstrable experience in analytics/reporting/query tooling – MixPanel, Google Analytics, Microsoft PowerBi, CRM and Google Data Studio.
* Understanding of product performance and KPI management and creation.
* Experience of analysing user behavior across multiple user journeys and digital channels
* Google Analytics including the use of filters, goals, dashboards and custom report
* Knowledge of SQL and Google Big Query an advantage
* Knowledge of HTML/CSS, JavaScript and the DOM an advantage
* Agility to keep pace with a dynamic, constantly evolving product road.
Benefits
* Private Healthcare
* Healthcare cash plan
* Childcare vouchers
* 25 days holiday
* Death in service
* Free refreshments
* Eyecare vouchers
* Pension scheme
Please note that we expect a high response to this position if you have not had a response within the next 3 days please assume that on this occasion you have been unsuccessful.
Boxtree are very serious about how we regulate and control personal data of our candidates. Please note that by applying for this vacancy you provide Boxtree with your explicit consent to process your personal information which we will re-qualify by contacting you. A copy of our privacy policy outlining how we use and store your personal data is available to view on our website. You can request to be ‘forgotten’ by emailing Molly Polkinghorn (please see email via our website)
DevOPS Engineers and Developers
Southampton
Up to £70,000 – depending on experience
Excellent new opportunities for both experienced and aspiring DevOps Engineers/developers has recently arisen with our client based near Southampton.
Our client offers a number of different bespoke software solutions always requiring the most innovative developer and technologies. Our client is happy to speak with exceptional developers (various backgrounds) with a keen interest in moving into more of Devops position or an experienced Devops engineer with good background and knowledge in a similar position.
You will become heavily involved in a number of key/leading projects, always working with the latest technologies and opportunity to cross skill into other areas of development.
The projects you will be working in will span a number of key areas including, Cyber, AI, Industry 4.0, Data Analytics and Communications, if you have any relevant/previous experience in these areas this would be beneficial.
The environment will be highly collaborative, working directly with colleagues and customers, getting involved and talking with different parts of the business.
In return our client is able to offer a competitive salary and benefits package, including relocation allowance (where applicable) bonus scheme, private medical insurance employee assistance program and pension, along with a whole host of flexible benefits to include childcare vouchers, travel insurance and dental care.
Skills/Technologies required.
• Familiarity with several of the following (or similar technologies): Docker, Kubernetes, AWS, Ansible, Vagrant, GitLab CI, Jenkins, vSphere, Virtualbox.
• Familiarity with software engineering best practice including behaviour and test-driven development, continuous delivery and other Agile practices
• Familiarity with Linux, including bash scripting
• Working knowledge of network protocols and configuration, including TCP/IP, VLANs and routing
Additional skills that would be useful:
• alternatives such as Puppet, Salt and Chef.
• Ability to understand, adapt and architect complex software systems
• Knowledge of additional frameworks and languages
• C++, Python, Javascript, Go, Neo4J, Node, Ruby, Vue, React, Angular, SQL, MongoDB
• Familiarity with open source software
• Some familiarity with Windows, including Powershell and package managers
Due to the nature of this position, you will either hold or be eligible to achieve SC or DV clearance. As a result, you should be a British Citizen and have resided in the UK for the last 10 years.
If this role is of interest and you would like to discuss further please call (Apply online only) or send your latest CV for immediate review.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas
29/10/2018
DevOPS Engineers and Developers
Southampton
Up to £70,000 – depending on experience
Excellent new opportunities for both experienced and aspiring DevOps Engineers/developers has recently arisen with our client based near Southampton.
Our client offers a number of different bespoke software solutions always requiring the most innovative developer and technologies. Our client is happy to speak with exceptional developers (various backgrounds) with a keen interest in moving into more of Devops position or an experienced Devops engineer with good background and knowledge in a similar position.
You will become heavily involved in a number of key/leading projects, always working with the latest technologies and opportunity to cross skill into other areas of development.
The projects you will be working in will span a number of key areas including, Cyber, AI, Industry 4.0, Data Analytics and Communications, if you have any relevant/previous experience in these areas this would be beneficial.
The environment will be highly collaborative, working directly with colleagues and customers, getting involved and talking with different parts of the business.
In return our client is able to offer a competitive salary and benefits package, including relocation allowance (where applicable) bonus scheme, private medical insurance employee assistance program and pension, along with a whole host of flexible benefits to include childcare vouchers, travel insurance and dental care.
Skills/Technologies required.
• Familiarity with several of the following (or similar technologies): Docker, Kubernetes, AWS, Ansible, Vagrant, GitLab CI, Jenkins, vSphere, Virtualbox.
• Familiarity with software engineering best practice including behaviour and test-driven development, continuous delivery and other Agile practices
• Familiarity with Linux, including bash scripting
• Working knowledge of network protocols and configuration, including TCP/IP, VLANs and routing
Additional skills that would be useful:
• alternatives such as Puppet, Salt and Chef.
• Ability to understand, adapt and architect complex software systems
• Knowledge of additional frameworks and languages
• C++, Python, Javascript, Go, Neo4J, Node, Ruby, Vue, React, Angular, SQL, MongoDB
• Familiarity with open source software
• Some familiarity with Windows, including Powershell and package managers
Due to the nature of this position, you will either hold or be eligible to achieve SC or DV clearance. As a result, you should be a British Citizen and have resided in the UK for the last 10 years.
If this role is of interest and you would like to discuss further please call (Apply online only) or send your latest CV for immediate review.
People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.
People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas