Job ID: 36123 Job location: London, GB IT Manager, enterprise infrastructure services & cloud Why we need this role The Manager IT Infrastructure (M365, Azure, GCP, Windows & VDI) is responsible for the end-to-end delivery, operation, and performance of critical enterprise platforms, including Microsoft 365, Azure, GCP, Windows Server, VDI, and Citrix services. The role leads a team of approximately 15 engineers, ensuring the secure, stable, and efficient operation of business-critical services, while delivering roadmap initiatives, platform improvements, and automation outcomes aligned to architecture and strategy. Working closely with Architecture, Security, Development, and wider Operations teams, the role ensures solutions are delivered, integrated, and operated at scale, with a strong focus on service reliability, security, cost efficiency, and user experience. The role embeds operational excellence, resilience, automation, and governance, driving standardisation and continuous improvement across cloud, workplace, and identity platforms. Through strong leadership and execution, it reduces risk, complexity, and operational overhead, while improving service performance, stability, and cost control. What you will do Microsoft 365 Platforms: Ownership of collaboration and productivity services (Teams, Exchange, SharePoint, OneDrive, Intune), including service performance, governance, security, lifecycle, and user experience. Azure & GCP Cloud: Operational management of cloud platforms including landing zones, subscriptions/projects, connectivity, platform services, and governance controls. Windows & End User Platforms: Management of Windows Server and end-user compute platforms, including build, patching, configuration, and lifecycle. VDI & Citrix: Delivery and operation of virtual desktop environments, ensuring performance, availability, and user experience. Identity & Access: Operational ownership of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, and directory services. Cloud Security & Compliance: Enforcement of secure configurations, monitoring, logging, and policy controls across all platforms. Standardisation, Automation & Tooling: Leads delivery of standardisation, automation, tooling, and operational consistency across cloud and workplace platforms. Key Accountabilities Service Delivery, Engineering & Operations Lead the build, delivery, and operation of critical infrastructure services across M365, cloud, Windows, and VDI. Ensure platforms meet availability, performance, and service level expectations. Act as senior escalation point for major incidents and service issues. Security, Resilience & Service Stability Ensure secure-by-design and operational security controls are implemented and maintained. Own resilience, recoverability, monitoring, and service continuity across platforms. Roadmap Delivery & Continuous Improvement Deliver platform roadmaps and improvement initiatives in line with architectural direction. Drive continuous improvement in automation, efficiency, and service quality. Team Leadership & Capability Development Lead and develop a high-performing engineering team (FTE & contingent). Build capability across cloud, workplace, and identity domains. Ensure effective workload management, prioritisation, and delivery. Cross-Domain Collaboration & Integration Work with Architecture, Security, Development, and Operations teams to deliver integrated services. Ensure solutions are fully transitioned, supported, and operationally sustainable. Vendor & Service Management Ensure service performance, delivery quality, and issue resolution. Operational Governance, Cost & Optimisation Ensure services are aligned to standards and governed through full lifecycle. Manage operational cost, capacity, and efficiency. Drive automation, standardisation, and reduction of technical debt and complexity. Additional Focus Areas Ownership & Accountability: Owns service outcomes across availability, security, and cost. Leadership & Team Development: Builds, leads, and develops high-performing teams. Execution & Delivery: Drives consistent, high-quality service and platform delivery. Collaboration & Influence: Works effectively across domains and stakeholders. Adaptability & Improvement: Responds to operational challenges while driving automation and optimisation. What we're looking for Extensive experience leading infrastructure engineering and operations teams in enterprise environments. Strong expertise across Microsoft 365 and workplace services, Azure and GCP cloud operations, Windows Server, VDI/Citrix, and identity (Active Directory, Entra), with robust knowledge of security, resilience, operational controls, and automation tooling. Proven ability to manage business-critical services at scale. Strong stakeholder, vendor, and team leadership capability. Excellent operational, analytical, and decision-making skills. Ownership & Accountability: Takes responsibility for delivering outcomes and driving technical excellence. Leadership & Influence: Ability to inspire, motivate, and guide team members toward achieving goals. Communication: Clear and concise verbal and written communication skills for technical and non-technical audiences. Problem Solving: Strong analytical skills to troubleshoot complex issues and implement effective solutions. Collaboration: Skilled at building relationships and working effectively across teams and stakeholders. Adaptability: Comfortable managing priorities in a fast-paced, evolving environment. Continuous Improvement Mindset: Proactive in identifying opportunities for process and technology enhancements. Qualifications Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Citrix Certified Expert, VMware VCP, Google Cloud Professional Architect) preferred. Diversity and Inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture. We welcome people with diverse backgrounds and experiences, regardless of gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Recent Initiatives Signed the UN Women Empowerment Principles which guide our Gender Action Plan. Trained 60+ employees to be Mental Health First Aiders. Provide adjustments to our recruitment process to support candidates as required. Benefits Flexible working hours and the option to work from home. Extensive induction programme with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Programme. Internal inclusion & diversity employee networks.
26/07/2026
Full time
Job ID: 36123 Job location: London, GB IT Manager, enterprise infrastructure services & cloud Why we need this role The Manager IT Infrastructure (M365, Azure, GCP, Windows & VDI) is responsible for the end-to-end delivery, operation, and performance of critical enterprise platforms, including Microsoft 365, Azure, GCP, Windows Server, VDI, and Citrix services. The role leads a team of approximately 15 engineers, ensuring the secure, stable, and efficient operation of business-critical services, while delivering roadmap initiatives, platform improvements, and automation outcomes aligned to architecture and strategy. Working closely with Architecture, Security, Development, and wider Operations teams, the role ensures solutions are delivered, integrated, and operated at scale, with a strong focus on service reliability, security, cost efficiency, and user experience. The role embeds operational excellence, resilience, automation, and governance, driving standardisation and continuous improvement across cloud, workplace, and identity platforms. Through strong leadership and execution, it reduces risk, complexity, and operational overhead, while improving service performance, stability, and cost control. What you will do Microsoft 365 Platforms: Ownership of collaboration and productivity services (Teams, Exchange, SharePoint, OneDrive, Intune), including service performance, governance, security, lifecycle, and user experience. Azure & GCP Cloud: Operational management of cloud platforms including landing zones, subscriptions/projects, connectivity, platform services, and governance controls. Windows & End User Platforms: Management of Windows Server and end-user compute platforms, including build, patching, configuration, and lifecycle. VDI & Citrix: Delivery and operation of virtual desktop environments, ensuring performance, availability, and user experience. Identity & Access: Operational ownership of Active Directory and Entra ID, including authentication, Conditional Access, privileged access, and directory services. Cloud Security & Compliance: Enforcement of secure configurations, monitoring, logging, and policy controls across all platforms. Standardisation, Automation & Tooling: Leads delivery of standardisation, automation, tooling, and operational consistency across cloud and workplace platforms. Key Accountabilities Service Delivery, Engineering & Operations Lead the build, delivery, and operation of critical infrastructure services across M365, cloud, Windows, and VDI. Ensure platforms meet availability, performance, and service level expectations. Act as senior escalation point for major incidents and service issues. Security, Resilience & Service Stability Ensure secure-by-design and operational security controls are implemented and maintained. Own resilience, recoverability, monitoring, and service continuity across platforms. Roadmap Delivery & Continuous Improvement Deliver platform roadmaps and improvement initiatives in line with architectural direction. Drive continuous improvement in automation, efficiency, and service quality. Team Leadership & Capability Development Lead and develop a high-performing engineering team (FTE & contingent). Build capability across cloud, workplace, and identity domains. Ensure effective workload management, prioritisation, and delivery. Cross-Domain Collaboration & Integration Work with Architecture, Security, Development, and Operations teams to deliver integrated services. Ensure solutions are fully transitioned, supported, and operationally sustainable. Vendor & Service Management Ensure service performance, delivery quality, and issue resolution. Operational Governance, Cost & Optimisation Ensure services are aligned to standards and governed through full lifecycle. Manage operational cost, capacity, and efficiency. Drive automation, standardisation, and reduction of technical debt and complexity. Additional Focus Areas Ownership & Accountability: Owns service outcomes across availability, security, and cost. Leadership & Team Development: Builds, leads, and develops high-performing teams. Execution & Delivery: Drives consistent, high-quality service and platform delivery. Collaboration & Influence: Works effectively across domains and stakeholders. Adaptability & Improvement: Responds to operational challenges while driving automation and optimisation. What we're looking for Extensive experience leading infrastructure engineering and operations teams in enterprise environments. Strong expertise across Microsoft 365 and workplace services, Azure and GCP cloud operations, Windows Server, VDI/Citrix, and identity (Active Directory, Entra), with robust knowledge of security, resilience, operational controls, and automation tooling. Proven ability to manage business-critical services at scale. Strong stakeholder, vendor, and team leadership capability. Excellent operational, analytical, and decision-making skills. Ownership & Accountability: Takes responsibility for delivering outcomes and driving technical excellence. Leadership & Influence: Ability to inspire, motivate, and guide team members toward achieving goals. Communication: Clear and concise verbal and written communication skills for technical and non-technical audiences. Problem Solving: Strong analytical skills to troubleshoot complex issues and implement effective solutions. Collaboration: Skilled at building relationships and working effectively across teams and stakeholders. Adaptability: Comfortable managing priorities in a fast-paced, evolving environment. Continuous Improvement Mindset: Proactive in identifying opportunities for process and technology enhancements. Qualifications Bachelor's degree in Computer Science, Information Technology, or equivalent experience. Relevant certifications (e.g., Microsoft Certified: Azure Solutions Architect, Citrix Certified Expert, VMware VCP, Google Cloud Professional Architect) preferred. Diversity and Inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture. We welcome people with diverse backgrounds and experiences, regardless of gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Recent Initiatives Signed the UN Women Empowerment Principles which guide our Gender Action Plan. Trained 60+ employees to be Mental Health First Aiders. Provide adjustments to our recruitment process to support candidates as required. Benefits Flexible working hours and the option to work from home. Extensive induction programme with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Programme. Internal inclusion & diversity employee networks.
Gloucestershire Hospitals NHS Foundation Trust Head of Digital Programmes, Band 8c The closing date is 29 July 2026 The successful candidate will be highly organised, able to manage competing priorities within a fast paced environment. They will have experience leading complex change programmes, using strong partnership working to deliver improved outcomes for the people of Gloucestershire. They will be data driven and focused on delivering measurable benefits, with a track record of developing high performing teams. This includes supporting programme and project managers, managing escalations, and removing delivery barriers. The post holder will communicate complex issues clearly to engage stakeholders and encourage collaboration. They will build strong system wide relationships and oversee digital improvement programmes, maintaining a clear focus on governance, assurance, and benefits realisation. With extensive programme and project management experience, they will directly manage the Digital Programme Delivery Team and ensure delivery of the Digital portfolio against standardised processes. Key workstreams include EPR, Cyber, Infrastructure, Clinical Systems Optimisation, Applications, and Business Intelligence. Responsibilities include managing Programme Leads, overseeing reporting, ensuring high quality programme information, and leading delivery across assigned workstreams. Main duties of the job Run the Digital Project Management Office (PMO) including oversight of all programmes & line management of staff Oversee the workload of Programme Managers within the Digital PMO Report progress monthly to Digital Senior Leads, and to executive forums, at the discretion of the CDIO Lead the continued development of the Digital programme management tool, championing its adoption across Digital and the wider Trust Responsible for effective project and programme governance and assurance using PRINCE2 methodology, supplemented with Agile where appropriate The post holder is expected to be a subject matter expert in best practice delivery Provide compassionate leadership, development and support for the whole PMO Direct effective costing of projects to ensure effective use of resources for the NHS Alongside the "Transformation pillar", support benefits baselining, analysis and delivery for digitally enabled projects Provide advice, guidance and service improvement methodology expertise to support the development of schemes Ensure the clinical engagement and technical requirements are met in all project governance Set up processes to measure the quality and financial benefit of schemes Ensure that sufficient and realistic schemes have been identified with clear and deliverable action plans About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals. As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities General Duties Conduct appraisals and one to one interviews with direct reports, clearly agreeing and documenting personal development plans Lead effective team working by transferring skills and knowledge to appropriate staff and ensuring that working procedures are properly documented and maintained. Mentor and coach junior staff Maintain knowledge of the latest thinking and best practice application of technical solutions and other related fields elsewhere in the UK Manage Programme Leads to manage project risks, and support risk clarification and mitigation processes Ensure all projects are in line with and contribute to the Trust's wider priorities and strategy Promote compliance with agreed principles and processes, including periodic review Provide escalation, reporting, governance, oversight and support frameworks throughout project delivery to ensure projects are able to remain on track and deliver the maximum value Ensure effective communication with stakeholders Leadership Deputise for Senior Leads and/or CDIO as required Promote a collaborative approach to engage clinicians and other staff in delivery of digital change programmes Manage, motivate, inspire and develop staff within the team, creating a healthy culture that reflects the Trusts inclusive approach to leadership and team development Stakeholder Engagement Demonstrate excellent interpersonal and communication skills to allow effective working with colleagues, partners and external stakeholders Achieve mutual commitment and consensus on tasks, deliverables, roles and responsibilities Liaise with local ICSt partners to develop local digital strategy Planning and Organisation Identify interdependencies, manage risks, model the potential impacts on the wider organisation, determine resource requirements and build in contingency where required Lead an overall programme structure for delivery that ensures coordination across different activities, defines programme milestones and reports on the delivery of objectives Lead the strategic programme planning process, delivery of priorities and management of consequential adjustments to activities Chair or attend as appropriate, meetings with varied internal and external key stakeholders to facilitate the delivery of the Programme objectives Lead the development of a business case for digital interventions that need investment Manage the planning and organisation of own workload, providing direction to project and direct team members Programme Delivery and Management Manage the overall scope, objectives and priorities for the Programme and ensure delivery structures are in place to drive progress and deliver all identified objectives Supervise day to day management of the Digital Programmes Overall responsibility for development of all materials for regular reporting leadership forums as required Ensure the development of effective project plans to deliver the required changes in processes, technology, behaviours, etc. Negotiate and agree with others how to put in place sufficient support to ensure that programmes and projects are delivered successfully Alongside the Transformation pillar, initialise projects including participation in writing of business cases and other project documentation including standard project documentation templates. The post holder will ensure effective engagement from Digital and Finance colleagues to ensure system benefits and savings are quantified and evidenced Communication and Relationships Use well developed skills to build positive and collaborative relationships within Digital, and with partners in the ICSt. Build and maintain an effective annual communication plan, in conjunction with Digital and Trust communications teams, to ensure that all stakeholders are fully informed and engaged in any relevant and significant changes the programmes deliver Financial and Physical Resources Ensure resources are allocated to projects so there are sufficient to deliver each programme efficiently and effectively Negotiate and secure appropriate resources (people and funding) to ensure successful outcomes from work stream projects Ensure that value for money is integral to the work being undertaken Organise and manage resources to ensure projects are delivered on time Ensure that necessary physical resources committed to the projects are made available to the project as agreed Establish and implement a performance management process for all programme staff Manage programme staff by providing direction, input and feedback Freedom to Act Work autonomously within delegated levels of authority Maintain high professional standards and explore opportunities to develop practice Work within Trust policies and procedures Use managerial and judgemental skills to analyse highly complex situations and formulate appropriate solutions/responses Be responsible for organising own, and that of the team, workload, prioritising to meet the needs of the Trust Ensuring financial controls are in place for multiple delegated digital budgets and expenditure in compliance with the Trusts financial best practice Benchmark services to ensure lean, efficient and cost effective services which are value for money Manage and monitor programme budget allocations and oversee multiple project budgets Act as Budget Holder for the relevant revenue budgets, authorising spend within delegated limits . click apply for full job details
26/07/2026
Full time
Gloucestershire Hospitals NHS Foundation Trust Head of Digital Programmes, Band 8c The closing date is 29 July 2026 The successful candidate will be highly organised, able to manage competing priorities within a fast paced environment. They will have experience leading complex change programmes, using strong partnership working to deliver improved outcomes for the people of Gloucestershire. They will be data driven and focused on delivering measurable benefits, with a track record of developing high performing teams. This includes supporting programme and project managers, managing escalations, and removing delivery barriers. The post holder will communicate complex issues clearly to engage stakeholders and encourage collaboration. They will build strong system wide relationships and oversee digital improvement programmes, maintaining a clear focus on governance, assurance, and benefits realisation. With extensive programme and project management experience, they will directly manage the Digital Programme Delivery Team and ensure delivery of the Digital portfolio against standardised processes. Key workstreams include EPR, Cyber, Infrastructure, Clinical Systems Optimisation, Applications, and Business Intelligence. Responsibilities include managing Programme Leads, overseeing reporting, ensuring high quality programme information, and leading delivery across assigned workstreams. Main duties of the job Run the Digital Project Management Office (PMO) including oversight of all programmes & line management of staff Oversee the workload of Programme Managers within the Digital PMO Report progress monthly to Digital Senior Leads, and to executive forums, at the discretion of the CDIO Lead the continued development of the Digital programme management tool, championing its adoption across Digital and the wider Trust Responsible for effective project and programme governance and assurance using PRINCE2 methodology, supplemented with Agile where appropriate The post holder is expected to be a subject matter expert in best practice delivery Provide compassionate leadership, development and support for the whole PMO Direct effective costing of projects to ensure effective use of resources for the NHS Alongside the "Transformation pillar", support benefits baselining, analysis and delivery for digitally enabled projects Provide advice, guidance and service improvement methodology expertise to support the development of schemes Ensure the clinical engagement and technical requirements are met in all project governance Set up processes to measure the quality and financial benefit of schemes Ensure that sufficient and realistic schemes have been identified with clear and deliverable action plans About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals. As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you. Job responsibilities General Duties Conduct appraisals and one to one interviews with direct reports, clearly agreeing and documenting personal development plans Lead effective team working by transferring skills and knowledge to appropriate staff and ensuring that working procedures are properly documented and maintained. Mentor and coach junior staff Maintain knowledge of the latest thinking and best practice application of technical solutions and other related fields elsewhere in the UK Manage Programme Leads to manage project risks, and support risk clarification and mitigation processes Ensure all projects are in line with and contribute to the Trust's wider priorities and strategy Promote compliance with agreed principles and processes, including periodic review Provide escalation, reporting, governance, oversight and support frameworks throughout project delivery to ensure projects are able to remain on track and deliver the maximum value Ensure effective communication with stakeholders Leadership Deputise for Senior Leads and/or CDIO as required Promote a collaborative approach to engage clinicians and other staff in delivery of digital change programmes Manage, motivate, inspire and develop staff within the team, creating a healthy culture that reflects the Trusts inclusive approach to leadership and team development Stakeholder Engagement Demonstrate excellent interpersonal and communication skills to allow effective working with colleagues, partners and external stakeholders Achieve mutual commitment and consensus on tasks, deliverables, roles and responsibilities Liaise with local ICSt partners to develop local digital strategy Planning and Organisation Identify interdependencies, manage risks, model the potential impacts on the wider organisation, determine resource requirements and build in contingency where required Lead an overall programme structure for delivery that ensures coordination across different activities, defines programme milestones and reports on the delivery of objectives Lead the strategic programme planning process, delivery of priorities and management of consequential adjustments to activities Chair or attend as appropriate, meetings with varied internal and external key stakeholders to facilitate the delivery of the Programme objectives Lead the development of a business case for digital interventions that need investment Manage the planning and organisation of own workload, providing direction to project and direct team members Programme Delivery and Management Manage the overall scope, objectives and priorities for the Programme and ensure delivery structures are in place to drive progress and deliver all identified objectives Supervise day to day management of the Digital Programmes Overall responsibility for development of all materials for regular reporting leadership forums as required Ensure the development of effective project plans to deliver the required changes in processes, technology, behaviours, etc. Negotiate and agree with others how to put in place sufficient support to ensure that programmes and projects are delivered successfully Alongside the Transformation pillar, initialise projects including participation in writing of business cases and other project documentation including standard project documentation templates. The post holder will ensure effective engagement from Digital and Finance colleagues to ensure system benefits and savings are quantified and evidenced Communication and Relationships Use well developed skills to build positive and collaborative relationships within Digital, and with partners in the ICSt. Build and maintain an effective annual communication plan, in conjunction with Digital and Trust communications teams, to ensure that all stakeholders are fully informed and engaged in any relevant and significant changes the programmes deliver Financial and Physical Resources Ensure resources are allocated to projects so there are sufficient to deliver each programme efficiently and effectively Negotiate and secure appropriate resources (people and funding) to ensure successful outcomes from work stream projects Ensure that value for money is integral to the work being undertaken Organise and manage resources to ensure projects are delivered on time Ensure that necessary physical resources committed to the projects are made available to the project as agreed Establish and implement a performance management process for all programme staff Manage programme staff by providing direction, input and feedback Freedom to Act Work autonomously within delegated levels of authority Maintain high professional standards and explore opportunities to develop practice Work within Trust policies and procedures Use managerial and judgemental skills to analyse highly complex situations and formulate appropriate solutions/responses Be responsible for organising own, and that of the team, workload, prioritising to meet the needs of the Trust Ensuring financial controls are in place for multiple delegated digital budgets and expenditure in compliance with the Trusts financial best practice Benchmark services to ensure lean, efficient and cost effective services which are value for money Manage and monitor programme budget allocations and oversee multiple project budgets Act as Budget Holder for the relevant revenue budgets, authorising spend within delegated limits . click apply for full job details
Job Description Role: OT Cyber Security Senior Manager Level: Senior Manager Location: UK Salary: Competitive salary & package (dependent on experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. About the Role Accenture's Operational Technology Security practice protects critical infrastructure and industrial environments from cyber threats across diverse sectors: Energy, Utilities, Chemicals, Natural Resources, Manufacturing, Aerospace, and Defence. We are looking for an experienced OT Cyber Security Senior Manager to take ownership of complex security programmes, lead client engagements, and build our team's technical capability. You'll work with both Critical National Infrastructure clients and industrial organisations solving sophisticated OT security challenges. Reporting to the Head of OT Cyber Security, you'll operate UK-wide with hybrid arrangements (typically 2-3 days per month in our London office, with additional client site visits as needed). What You'll Do Client Delivery & Leadership Lead end-to-end delivery of OT security projects in regulated environments, managing timelines, budgets, and security standards. Act as primary point of contact for client stakeholders, building trust-based relationships and ensuring seamless execution. Conduct cybersecurity strategy assessments, readiness evaluations, and discovery workshops using industry frameworks and compliance mandates. Identify and articulate risks at project, business, and technical levels, delivering proportionate, cost-effective mitigation strategies. Technical Expertise Perform detailed analysis of Industrial Control Systems (SCADA, DCS, IIoT) architecture, identifying vulnerabilities and recommending improvements. Design and implement robust cybersecurity solutions tailored to IC environments. Develop IC security control frameworks incorporating industry best practices and international standards (NIST, ISO 27001, IEC 62443). Create key deliverables including threat and risk assessments, security policies, procedures, assurance management plans, and compliance evidence. Team Development & Growth Mentor Accenture team members through both line and matrix management, providing guidance, knowledge sharing, and skill building opportunities. Drive business development by identifying opportunities within existing accounts and building new client relationships. Contribute to Accenture's thought leadership in OT security through publications, presentations, and client engagements. What You'll Need Essential 10+ years of experience in OT/ICS cybersecurity or critical infrastructure security. Proven track record leading complex security programmes in regulated industrial environments. Deep understanding of Industrial Control Systems (SCADA, DCS, PLC, IIoT) and their unique security challenges. Strong familiarity with OT security regulations and frameworks (NIS, NIS2, CAF, CRA). Experience working with both technical teams (engineers, IT) and executive stakeholders. Excellent communication skills with ability to translate complex technical risks into business impact. Willingness to travel across the UK as projects require. Highly Valued Professional certifications: GICSP, IEC 62443, CISSP, GRID. Experience across multiple sectors: Energy, Utilities, Manufacturing, Aerospace, Defence, or Critical National Infrastructure. Knowledge of security standards including NERC CIP, IEC 62443, ISA/IEC 62443. Background in both advisory and hands on technical implementation. What We Offer Work on prestigious projects spanning critical national infrastructure, advanced manufacturing, and defence clients. Access to Accenture's global network of security experts and continuous learning opportunities. Hybrid working with flexibility around client and project needs. Career progression within a rapidly growing OT cyber security practice. Inclusive culture that values diverse thinking and boundaryless collaboration. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications: 30/04/2026 Locations London Birmingham Edinburgh Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
26/07/2026
Full time
Job Description Role: OT Cyber Security Senior Manager Level: Senior Manager Location: UK Salary: Competitive salary & package (dependent on experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement. About the Role Accenture's Operational Technology Security practice protects critical infrastructure and industrial environments from cyber threats across diverse sectors: Energy, Utilities, Chemicals, Natural Resources, Manufacturing, Aerospace, and Defence. We are looking for an experienced OT Cyber Security Senior Manager to take ownership of complex security programmes, lead client engagements, and build our team's technical capability. You'll work with both Critical National Infrastructure clients and industrial organisations solving sophisticated OT security challenges. Reporting to the Head of OT Cyber Security, you'll operate UK-wide with hybrid arrangements (typically 2-3 days per month in our London office, with additional client site visits as needed). What You'll Do Client Delivery & Leadership Lead end-to-end delivery of OT security projects in regulated environments, managing timelines, budgets, and security standards. Act as primary point of contact for client stakeholders, building trust-based relationships and ensuring seamless execution. Conduct cybersecurity strategy assessments, readiness evaluations, and discovery workshops using industry frameworks and compliance mandates. Identify and articulate risks at project, business, and technical levels, delivering proportionate, cost-effective mitigation strategies. Technical Expertise Perform detailed analysis of Industrial Control Systems (SCADA, DCS, IIoT) architecture, identifying vulnerabilities and recommending improvements. Design and implement robust cybersecurity solutions tailored to IC environments. Develop IC security control frameworks incorporating industry best practices and international standards (NIST, ISO 27001, IEC 62443). Create key deliverables including threat and risk assessments, security policies, procedures, assurance management plans, and compliance evidence. Team Development & Growth Mentor Accenture team members through both line and matrix management, providing guidance, knowledge sharing, and skill building opportunities. Drive business development by identifying opportunities within existing accounts and building new client relationships. Contribute to Accenture's thought leadership in OT security through publications, presentations, and client engagements. What You'll Need Essential 10+ years of experience in OT/ICS cybersecurity or critical infrastructure security. Proven track record leading complex security programmes in regulated industrial environments. Deep understanding of Industrial Control Systems (SCADA, DCS, PLC, IIoT) and their unique security challenges. Strong familiarity with OT security regulations and frameworks (NIS, NIS2, CAF, CRA). Experience working with both technical teams (engineers, IT) and executive stakeholders. Excellent communication skills with ability to translate complex technical risks into business impact. Willingness to travel across the UK as projects require. Highly Valued Professional certifications: GICSP, IEC 62443, CISSP, GRID. Experience across multiple sectors: Energy, Utilities, Manufacturing, Aerospace, Defence, or Critical National Infrastructure. Knowledge of security standards including NERC CIP, IEC 62443, ISA/IEC 62443. Background in both advisory and hands on technical implementation. What We Offer Work on prestigious projects spanning critical national infrastructure, advanced manufacturing, and defence clients. Access to Accenture's global network of security experts and continuous learning opportunities. Hybrid working with flexibility around client and project needs. Career progression within a rapidly growing OT cyber security practice. Inclusive culture that values diverse thinking and boundaryless collaboration. What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications: 30/04/2026 Locations London Birmingham Edinburgh Manchester Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Huawei Technologies Research and Development (UK) Ltd
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. Core Values staying customer-centric, inspiring dedication, persevering, growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary Huawei London Research Centre is looking at for a Native Intelligent System Architecture Expert with experience in native intelligence construction of the HarmonyOS system. We are seeking to hire expert who focus on technologies related to terminal intelligence, including but not limited to the integration of LLM with OS, Agent architecture, user profiling, edge cloud collaboration, foundational models for general artificial intelligence, multimodal large models, as well as model compression and optimization. Keep a close eye on industry trends and key technologies in the field of terminal intelligence, and incubate trends and technology roadmaps for software and hard intelligence transformation over 2 3 years. Key Responsibilities Participate in the native intelligence construction of the HarmonyOS system, lead the architecture and development of terminal operating system components that can flexibly support AI capabilities, better serve AI capabilities, improve the efficiency of AI model operation, and build the architectural competitiveness of HarmonyOS in the field of AI. Use machine learning capabilities to optimize underlying system performance, resource management, and power consumption to achieve optimal global efficiency and enhance the performance of HarmonyOS devices. Participate in the construction of intelligent features of HarmonyOS applications, design flexible and scalable application frameworks that can better adapt to leading AI technology empowerment. Introduce new technologies to the team, verify key technical points, grasp new technical directions in the industry, ensure that the architecture has good technical compatibility. Create detailed architectural documents, design specifications, and AI integration technical guidelines. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Person Specification Required: Familiar with operating system architecture, have a clear understanding and knowledge of the underlying system architecture, and have experience in applying intelligent technology at the system level. Deeply observe and analyse the intelligent direction of industry leading products and formulate years AI native OS plan to promote the landing of AI native OS. Have in-depth academic research capabilities and achievements in the field of artificial intelligence (including natural language processing, computer vision, and decision making reasoning). Familiar with Huawei's business, have rich experience in technological innovation and technical research projects, deeply observe and analyze the technical competitiveness and solutions of industry leading AI products. Have a certain influence in the field of AI research, be able to quickly obtain industry technical resources, and transform them into internal competitiveness. Understand the commercial value behind the mainstream technology routes in the industry and their impact on the company's AI research strategy. Identify the company's technological innovation opportunities and challenges. Desired: PhDin computer science, software engineering, communication, electronics, etc., have an in depth understanding of the AI field, large models, etc. Candidates with AI field related TOP conference papers are preferred. AI product landing experience. Familiar with one of the mainstream mobile systems, understand the architecture and software framework of device system software, and understand AI hardware acceleration. What we offer 33 days annual leave entitlement per year (including UK public holidays) Group Personal Pension Life insurance Private medical insurance Medical expense claim scheme Employee Assistance Program Cycle to work scheme Company sports club and social events Additional time off for learning and development
26/07/2026
Full time
About Huawei Research and Development UK Limited Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have 207,000 employees and operate in over 170 countries and regions, serving more than three billion people around the world. Our vision and mission is to bring digital to every person, home and organization for a fully connected, intelligent world. To this end, we will drive ubiquitous connectivity and promote equal access to networks; bring cloud and artificial intelligence to all four corners of the earth to provide superior computing power where you need it, when you need it; build digital platforms to help all industries and organizations become more agile, efficient, and dynamic; redefine user experience with AI, making it more personalized for people in all aspects of their life, whether they're at home, in the office, or on the go. This spirit of innovation has led Huawei to work in close partnership with leading academic institutions in the UK to develop and refine the latest technologies. With a shared commitment to innovation and progress, both parties have worked together to achieve common goals and establish a strong partnership. The partnership between UK and Huawei help to develop the technologies of the future that will transform the way we all communicate, work and live. For the past 30 years we have maintained an unwavering focus, rejecting shortcuts and easy opportunities that don't align with our core business. With a practical approach to everything we do, we concentrate our efforts and invest patiently to drive technological breakthroughs. Core Values staying customer-centric, inspiring dedication, persevering, growing by reflection Huawei Research and Development UK Limited Overview Huawei's vision is a fully connected, intelligent world. To achieve this, we work to inspire passion for basic research around the world. Our combined passion drives development across the global innovation value chain. Huawei has the largest Research and Development organization in the world with 96,000+ employees in research centers around the globe. In the UK, we already have design centers in Cambridge, London, Edinburgh and Ipswich. We continue to explore and define new research directions and new services. We have expanded our collaborations with academic researchers; researched new network architectures, integration of communications and key enabling technologies; and developed the fundamental theories of these technologies. We invite you to join us on this exciting journey and drive your career forward. Job Summary Huawei London Research Centre is looking at for a Native Intelligent System Architecture Expert with experience in native intelligence construction of the HarmonyOS system. We are seeking to hire expert who focus on technologies related to terminal intelligence, including but not limited to the integration of LLM with OS, Agent architecture, user profiling, edge cloud collaboration, foundational models for general artificial intelligence, multimodal large models, as well as model compression and optimization. Keep a close eye on industry trends and key technologies in the field of terminal intelligence, and incubate trends and technology roadmaps for software and hard intelligence transformation over 2 3 years. Key Responsibilities Participate in the native intelligence construction of the HarmonyOS system, lead the architecture and development of terminal operating system components that can flexibly support AI capabilities, better serve AI capabilities, improve the efficiency of AI model operation, and build the architectural competitiveness of HarmonyOS in the field of AI. Use machine learning capabilities to optimize underlying system performance, resource management, and power consumption to achieve optimal global efficiency and enhance the performance of HarmonyOS devices. Participate in the construction of intelligent features of HarmonyOS applications, design flexible and scalable application frameworks that can better adapt to leading AI technology empowerment. Introduce new technologies to the team, verify key technical points, grasp new technical directions in the industry, ensure that the architecture has good technical compatibility. Create detailed architectural documents, design specifications, and AI integration technical guidelines. This job description is only an outline of the tasks, responsibilities and outcomes required of the role. The jobholder will carry out any other duties as may be reasonably required by his/her line manager. The job description and personal specification may be reviewed on an ongoing basis in accordance with the changing needs of Huawei Research and Development UK Limited. Person Specification Required: Familiar with operating system architecture, have a clear understanding and knowledge of the underlying system architecture, and have experience in applying intelligent technology at the system level. Deeply observe and analyse the intelligent direction of industry leading products and formulate years AI native OS plan to promote the landing of AI native OS. Have in-depth academic research capabilities and achievements in the field of artificial intelligence (including natural language processing, computer vision, and decision making reasoning). Familiar with Huawei's business, have rich experience in technological innovation and technical research projects, deeply observe and analyze the technical competitiveness and solutions of industry leading AI products. Have a certain influence in the field of AI research, be able to quickly obtain industry technical resources, and transform them into internal competitiveness. Understand the commercial value behind the mainstream technology routes in the industry and their impact on the company's AI research strategy. Identify the company's technological innovation opportunities and challenges. Desired: PhDin computer science, software engineering, communication, electronics, etc., have an in depth understanding of the AI field, large models, etc. Candidates with AI field related TOP conference papers are preferred. AI product landing experience. Familiar with one of the mainstream mobile systems, understand the architecture and software framework of device system software, and understand AI hardware acceleration. What we offer 33 days annual leave entitlement per year (including UK public holidays) Group Personal Pension Life insurance Private medical insurance Medical expense claim scheme Employee Assistance Program Cycle to work scheme Company sports club and social events Additional time off for learning and development
Senior Product Manager - Engagement Products - Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, online trading, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Overview: We are seeking a Senior Product Manager to lead the development of engagement-driven products that power connected, multi-participant commerce environments. This role will focus on creating seamless, high-frequency experiences that connect consumers, merchants, and partners through a unified platform. You will play a critical role in driving user adoption, retention, and transaction growth by building and scaling capabilities across wallets, acquiring, loyalty, offers, and partner integrations. These solutions will enable dynamic, real-world and digital experiences where users can discover, transact, and engage within a single ecosystem. Responsibilities: Define and execute product strategy for engagement products that drive user adoption, retention, and transaction frequency Design and scale consumer engagement experiences, including wallet interactions, in-app journeys, and contextual commerce Build and optimize loyalty, rewards, offers, and gamification capabilities to increase repeat usage and share of wallet Develop merchant and partner engagement models, enabling participation through promotions, advertising, and value-added services Identify and deliver opportunities to connect physical and digital experiences (e.g., in-location ordering, partner integrations, event-based engagement) Own the end-to-end product lifecycle from concept through launch and continuous optimization Partner with Engineering, Design, and Partnerships to deliver scalable, high-impact solutions Leverage data and experimentation to improve engagement metrics, conversion, and monetization Support monetization strategies tied to engagement, including affiliate models, sponsored offers, and partner-driven revenue streams Ensure compliance with regulatory, privacy, and data usage requirements across markets Qualifications 5-8+ years of product management experience, with a focus on consumer engagement, merchant engagement, growth, or digital platforms Experience building or managing wallets, loyalty programs, marketplaces, or ecosystem-based products Strong understanding of behavioral design, incentives, and engagement mechanics Experience with data-driven product development, including experimentation and performance optimization Familiarity with multi-sided platforms and integrating third-party partners Ability to translate complex ecosystems into simple, intuitive user experiences Strong cross-functional leadership and stakeholder management skills Experience in fintech, payments, or commerce platforms is a plus We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
26/07/2026
Full time
Senior Product Manager - Engagement Products - Paysafe is a global payments platform powering the experience economy,witha strong focus on the iGaming, video gaming,e-commerce, online trading, retail,traveland hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across12countriesand annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Overview: We are seeking a Senior Product Manager to lead the development of engagement-driven products that power connected, multi-participant commerce environments. This role will focus on creating seamless, high-frequency experiences that connect consumers, merchants, and partners through a unified platform. You will play a critical role in driving user adoption, retention, and transaction growth by building and scaling capabilities across wallets, acquiring, loyalty, offers, and partner integrations. These solutions will enable dynamic, real-world and digital experiences where users can discover, transact, and engage within a single ecosystem. Responsibilities: Define and execute product strategy for engagement products that drive user adoption, retention, and transaction frequency Design and scale consumer engagement experiences, including wallet interactions, in-app journeys, and contextual commerce Build and optimize loyalty, rewards, offers, and gamification capabilities to increase repeat usage and share of wallet Develop merchant and partner engagement models, enabling participation through promotions, advertising, and value-added services Identify and deliver opportunities to connect physical and digital experiences (e.g., in-location ordering, partner integrations, event-based engagement) Own the end-to-end product lifecycle from concept through launch and continuous optimization Partner with Engineering, Design, and Partnerships to deliver scalable, high-impact solutions Leverage data and experimentation to improve engagement metrics, conversion, and monetization Support monetization strategies tied to engagement, including affiliate models, sponsored offers, and partner-driven revenue streams Ensure compliance with regulatory, privacy, and data usage requirements across markets Qualifications 5-8+ years of product management experience, with a focus on consumer engagement, merchant engagement, growth, or digital platforms Experience building or managing wallets, loyalty programs, marketplaces, or ecosystem-based products Strong understanding of behavioral design, incentives, and engagement mechanics Experience with data-driven product development, including experimentation and performance optimization Familiarity with multi-sided platforms and integrating third-party partners Ability to translate complex ecosystems into simple, intuitive user experiences Strong cross-functional leadership and stakeholder management skills Experience in fintech, payments, or commerce platforms is a plus We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a £7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-pound decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Platform team Platform at hx builds the foundation that enables engineering teams to ship secure, scalable applications at velocity. We're evolving towards an AI-first platform where self-service infrastructure, intelligent automation, and reusable components compound developer productivity and operational excellence. This isn't about maintaining the status quo; we're reimagining how modern software delivery works. As the Staff Platform Engineer, you will own the technical direction of this evolution. You will define the architecture and engineering standards that others build to, drive coherence across teams, and ensure the platform strategy is aligned to long-term business outcomes. You will shape how AI-first, self-service infrastructure is done at scale, not just by delivering capabilities yourself, but by creating the conditions for engineering teams across the organisation to move faster, more safely, and more autonomously. Check out our Engineering Candidate Hub for a behind the scenes look at the team you would be joining! What you'll be doing Establish a coherent 12-18 month technical direction for the platform, with clearly articulated trade offs, milestones, and alignment across engineering leadership. The roadmap is understood, trusted, and actively referenced by stakeholders. Platform capabilities are adopted broadly across engineering, not because teams are told to use them, but because they are well designed, well documented, and genuinely reduce friction. Measurable reduction in Platform as a bottleneck for common provisioning and deployment tasks. Define the architectural patterns and standards that enable autonomous and AI augmented workflows across the organisation. Other engineers can build AI native capabilities without requiring Platform's direct involvement in every initiative. Platform defined standards for security, reliability, and operational excellence are embedded into how all teams build not enforced through gatekeeping, but adopted because they are the path of least resistance. Measurable reduction in misconfiguration, security exceptions, and operational incidents across the estate. Senior engineers are visibly stronger for having worked alongside you. The team develops better instincts for architecture, trade offs, and platform thinking. You are sought out as a technical authority. What you'll need to have done Defined the architecture, standards, and patterns for the platform domain over a multi quarter horizon. Makes high judgement calls on foundational trade offs such as build vs buy, depth vs breadth, short term pragmatism vs long term coherence and brings the organisation along on those decisions. Navigating disagreement across senior engineers, architects, and stakeholders to reach durable technical decisions. Comfortable holding a position under pressure, updating it when presented with better evidence, and ensuring decisions stick once made. Accountability for outcomes that span multiple teams and that they do not personally deliver. Designs systems, standards, and enablement approaches that multiply the effectiveness of the engineers around them, rather than being the primary hands on contributor to every initiative. Defined how AI and automation are embedded into the platform at an architectural level not just experimenting with tools, but establishing patterns that make AI augmented workflows the default for engineering teams across the organisation. Understanding of the adoption dynamics, internal customer needs, and the systemic barriers to self service. Shapes the platform roadmap based on feedback, usage data, and a clear eyed view of where friction exists and ensures the platform earns its adoption rather than mandating it. Identified architectural, security, and operational risks before they become incidents. Influences how the broader engineering organisation thinks about reliability, security posture, and cost efficiency not just within Platform's direct remit. Connecting platform decisions to business outcomes clearly and credibly. Can represent the platform strategy to senior leadership, translate engineering constraints into business language, and use commercial context to sharpen technical priorities. Actively developing senior engineers through technical challenge, honest feedback, and deliberate exposure to harder problems. Recognised as someone who raises the capability of the team, not just the quality of the code. Models the engineering culture the organisation is trying to build. You're unlikely to thrive here if You prefer executing predefined tasks over taking ownership of ambiguous problems that require exploration, experimentation, and iteration to solve. You view platform engineering as building infrastructure in isolation rather than treating it as a product with internal customers whose adoption and satisfaction drive success. You're uncomfortable with rapid change and continuous improvement, preferring stability and established patterns over evolving practices based on data and feedback. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Initial call with our Talent team (30 minutes). Manager Interview (60 minutes). Technical Assessment (system design whiteboard) (120 minutes). Values Interview with Tech Leadership (60 minutes). We offer! Our commitment to Diversity hxers are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. . click apply for full job details
25/07/2026
Full time
About hyperexponential (hx) At hyperexponential, we're building the AI-powered platform that enables the world's most critical decisions in a £7 trillion industry, which risks to take, and how to price them. These are the decisions that shape real-world outcomes: whether rockets successfully launch into space, autonomous vehicles make it to market, or communities recover after major storms. Until now, insurance has been making billion-pound decisions using outdated tools. We're changing that. Our platform brings together data, AI, and human expertise to give insurers the fastest path from submission to decision - helping them move faster, act smarter, and take on more risk with confidence. Backed by a16z, Highland Europe, and Battery Ventures, we're scaling globally - already trusted by nearly 50 of the world's largest insurers, with zero churn and billions in premiums flowing through hx. What began as a single product in one market has rapidly evolved into a multi-product, multi-territory platform powering every stage of pricing and underwriting. AI is at the core of what we do - from building the world's first domain-specific AI peer programmer for insurance (think GitHub Copilot with a PhD in actuarial science) to shaping agentic workflows that reinvent how this industry operates. What makes hx different is the people who build it. Here, impact isn't tied to title or tenure; it's defined by the challenges you take on and the discipline you bring. Surrounded by peers who stretch you, you'll do the best, hardest work of your life in a company engineered to endure. If that sounds like you, join us in building what comes next. About the Platform team Platform at hx builds the foundation that enables engineering teams to ship secure, scalable applications at velocity. We're evolving towards an AI-first platform where self-service infrastructure, intelligent automation, and reusable components compound developer productivity and operational excellence. This isn't about maintaining the status quo; we're reimagining how modern software delivery works. As the Staff Platform Engineer, you will own the technical direction of this evolution. You will define the architecture and engineering standards that others build to, drive coherence across teams, and ensure the platform strategy is aligned to long-term business outcomes. You will shape how AI-first, self-service infrastructure is done at scale, not just by delivering capabilities yourself, but by creating the conditions for engineering teams across the organisation to move faster, more safely, and more autonomously. Check out our Engineering Candidate Hub for a behind the scenes look at the team you would be joining! What you'll be doing Establish a coherent 12-18 month technical direction for the platform, with clearly articulated trade offs, milestones, and alignment across engineering leadership. The roadmap is understood, trusted, and actively referenced by stakeholders. Platform capabilities are adopted broadly across engineering, not because teams are told to use them, but because they are well designed, well documented, and genuinely reduce friction. Measurable reduction in Platform as a bottleneck for common provisioning and deployment tasks. Define the architectural patterns and standards that enable autonomous and AI augmented workflows across the organisation. Other engineers can build AI native capabilities without requiring Platform's direct involvement in every initiative. Platform defined standards for security, reliability, and operational excellence are embedded into how all teams build not enforced through gatekeeping, but adopted because they are the path of least resistance. Measurable reduction in misconfiguration, security exceptions, and operational incidents across the estate. Senior engineers are visibly stronger for having worked alongside you. The team develops better instincts for architecture, trade offs, and platform thinking. You are sought out as a technical authority. What you'll need to have done Defined the architecture, standards, and patterns for the platform domain over a multi quarter horizon. Makes high judgement calls on foundational trade offs such as build vs buy, depth vs breadth, short term pragmatism vs long term coherence and brings the organisation along on those decisions. Navigating disagreement across senior engineers, architects, and stakeholders to reach durable technical decisions. Comfortable holding a position under pressure, updating it when presented with better evidence, and ensuring decisions stick once made. Accountability for outcomes that span multiple teams and that they do not personally deliver. Designs systems, standards, and enablement approaches that multiply the effectiveness of the engineers around them, rather than being the primary hands on contributor to every initiative. Defined how AI and automation are embedded into the platform at an architectural level not just experimenting with tools, but establishing patterns that make AI augmented workflows the default for engineering teams across the organisation. Understanding of the adoption dynamics, internal customer needs, and the systemic barriers to self service. Shapes the platform roadmap based on feedback, usage data, and a clear eyed view of where friction exists and ensures the platform earns its adoption rather than mandating it. Identified architectural, security, and operational risks before they become incidents. Influences how the broader engineering organisation thinks about reliability, security posture, and cost efficiency not just within Platform's direct remit. Connecting platform decisions to business outcomes clearly and credibly. Can represent the platform strategy to senior leadership, translate engineering constraints into business language, and use commercial context to sharpen technical priorities. Actively developing senior engineers through technical challenge, honest feedback, and deliberate exposure to harder problems. Recognised as someone who raises the capability of the team, not just the quality of the code. Models the engineering culture the organisation is trying to build. You're unlikely to thrive here if You prefer executing predefined tasks over taking ownership of ambiguous problems that require exploration, experimentation, and iteration to solve. You view platform engineering as building infrastructure in isolation rather than treating it as a product with internal customers whose adoption and satisfaction drive success. You're uncomfortable with rapid change and continuous improvement, preferring stability and established patterns over evolving practices based on data and feedback. If reading our Culture Document leaves you feeling neutral rather than energised, hx may not be the place where you'll do your best work. We're building something that asks for commitment and conviction, and we want you to feel excited by the opportunity to grow with us. Compensation At hx, we're committed to salary transparency. You'll always have clarity on pay early in the process - our Talent Partner will share details with you during initial conversations - and we're working towards publishing salary information for all roles globally. Because we're building at the intersection of technology/SaaS and insurance, our roles don't always map neatly onto traditional benchmarks. Our approach is to design compensation that's competitive in the market, fair across teams, and aligned with the impact our people make. Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your Talent Partner will be able to share more details about this. Benefits £5,000 training and conference budget for individual and group development. 25 days of holiday plus 8 bank holidays (33 days total). Company pension scheme via Penfold. Mental health support and therapy via Spectrum.life. Individual wellbeing allowance via Juno. Private healthcare insurance through AXA. Income protection and Life Insurance. Cycle to Work Scheme. Additional perks Top-spec equipment (laptop, screens, adjustable desks, etc.). Regular remote and in person hackathons, lunch and learns, socials, and game nights. Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry. Exceptional opportunities for personal development and growth as we build something remarkable together. Interview process Initial call with our Talent team (30 minutes). Manager Interview (60 minutes). Technical Assessment (system design whiteboard) (120 minutes). Values Interview with Tech Leadership (60 minutes). We offer! Our commitment to Diversity hxers are at the centre of everything we build. We know that progress depends on diverse perspectives, and we are committed to creating an environment where everyone can thrive, grow, and make an impact. We recognise there is always more to do, and we take responsibility for shaping a workplace that is not only diverse but genuinely inclusive. Diversity is not just the right thing to do, it is key to solving the complex challenges we choose to take on. By welcoming people from all backgrounds and experiences, we strengthen our ability to question assumptions, push boundaries, and design solutions that endure. If you're energised by complexity and motivated to grow, we encourage you to apply and join our global team. . click apply for full job details
Senior Business Development Manager - Busuu Busuu is one of the top EdTech companies in the world, recognised for its innovation and impact in language learning. Busuu's vision is to empower people through languages, and it is the world's largest online community for language learning with over 120 million registered users. It combines AI powered courses with community feedback and real life lesson content. Responsibilities Deliver on business goals. Accurately forecast deals while managing the pipeline. Build strong insights into target customers' needs and work with the product team to adapt the value offering. Identify emerging trends in the local corporate language market and build awareness of the competitive environment. Represent the firm at local trade fairs, conferences and events. Essential Skills & Experience Fluency in Spanish and English. Extensive experience in B2B SaaS sales with a proven track record of closing deals with contract values over €200k. Excellent presentation skills. Proven ability to build a pipeline and create qualified opportunities through various channels by engaging decision makers. Knowledge of the corporate L&D landscape in Spain. Bonus Skills & Experience Additional European language experience in Ed tech or selling to L&D/Training/HR professionals. Proficiency with MEDDPICC methodology. HubSpot experience. Benefits Free breakfast, snacks, and fresh fruit at a centrally located office. Two free lunches per week chosen from a wide selection of nearby restaurants. Private health insurance scheme. Personal training budget for continuous development. Flexible working hours and a hybrid working model. Enhanced maternity and paternity leave. Social activities such as team lunches, Thursday socials, quarterly team events, and company events.
25/07/2026
Full time
Senior Business Development Manager - Busuu Busuu is one of the top EdTech companies in the world, recognised for its innovation and impact in language learning. Busuu's vision is to empower people through languages, and it is the world's largest online community for language learning with over 120 million registered users. It combines AI powered courses with community feedback and real life lesson content. Responsibilities Deliver on business goals. Accurately forecast deals while managing the pipeline. Build strong insights into target customers' needs and work with the product team to adapt the value offering. Identify emerging trends in the local corporate language market and build awareness of the competitive environment. Represent the firm at local trade fairs, conferences and events. Essential Skills & Experience Fluency in Spanish and English. Extensive experience in B2B SaaS sales with a proven track record of closing deals with contract values over €200k. Excellent presentation skills. Proven ability to build a pipeline and create qualified opportunities through various channels by engaging decision makers. Knowledge of the corporate L&D landscape in Spain. Bonus Skills & Experience Additional European language experience in Ed tech or selling to L&D/Training/HR professionals. Proficiency with MEDDPICC methodology. HubSpot experience. Benefits Free breakfast, snacks, and fresh fruit at a centrally located office. Two free lunches per week chosen from a wide selection of nearby restaurants. Private health insurance scheme. Personal training budget for continuous development. Flexible working hours and a hybrid working model. Enhanced maternity and paternity leave. Social activities such as team lunches, Thursday socials, quarterly team events, and company events.
Senior ML / MLOps Engineer A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting customers in arranging their 'me time' moments, we're in the business of helping people thrive. Working in a fast-moving scale-up where the ML platform is still being built, not inherited, is not for everyone. If you prefer a mature toolchain handed to you on day one, a narrow brief, and limited ownership, this likely isn't your place. But if you want to set the standards, own the path to production, and build something that stays healthy at real scale - you'll feel right at home. As a Senior ML / MLOps Engineer, you'll be a foundational hire in our new Data Science & Applied AI function - working in close partnership with our Data Scientists to take intelligent systems from prototype to production, and keep them performing once they're live. You'll own the productionisation of our machine learning work end to end: real-time serving against SLAs, a standardised CI/CD path to production, GenAI and RAG system deployment, and the monitoring infrastructure that catches drift and quality degradation before business KPIs move. You'll work on a GCP-native stack - Vertex AI, BigQuery, dbt, Airflow, and Terraform - on problems that matter from day one, with the autonomy to shape how the function scales and who joins it next. You'll collaborate closely with Data Scientists, Platform, and Engineering, acting as both a technical owner and an advocate for Data Science needs across the organisation. Essentially, to ensure you succeed in this role you're going to need A track record of putting models into production alongside Data Scientists - classic ML, LLM/GenAI, or both Deep understanding of the ML lifecycle from prototype to production, including real-time serving, feature stores, autoscaling, and blue/green deployments Strong Python and SQL skills Hands-on GCP experience, especially Vertex AI, Kubeflow pipelines, and BigQuery - or strong fluency on an equivalent cloud with a clear ability to get to Vertex fast Solid CI/CD and production-monitoring experience, including model registries, versioning, drift detection, and automated retraining At a minimum we require conversational-level English language skills. English is our company language and is used for business-wide communication. It will also help you to have Experience with LLM evaluation, observability tooling, or RAG systems in production Experience defining MLOps standards across multiple teams Exposure to cost and latency management for GenAI systems Benefits This is a fully remote position across the UK, Spain, and Poland. We take pride in being a globally distributed team. Competitive salary plus bonus. Private health cover, life insurance, pension, and enhanced parental leave - with specifics tailored to your location. A generous holiday allowance plus public holidays. Access to a global learning and development programme, wellbeing support, and discounts across partner platforms. How AI Helps Us Find Great People Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
25/07/2026
Full time
Senior ML / MLOps Engineer A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting customers in arranging their 'me time' moments, we're in the business of helping people thrive. Working in a fast-moving scale-up where the ML platform is still being built, not inherited, is not for everyone. If you prefer a mature toolchain handed to you on day one, a narrow brief, and limited ownership, this likely isn't your place. But if you want to set the standards, own the path to production, and build something that stays healthy at real scale - you'll feel right at home. As a Senior ML / MLOps Engineer, you'll be a foundational hire in our new Data Science & Applied AI function - working in close partnership with our Data Scientists to take intelligent systems from prototype to production, and keep them performing once they're live. You'll own the productionisation of our machine learning work end to end: real-time serving against SLAs, a standardised CI/CD path to production, GenAI and RAG system deployment, and the monitoring infrastructure that catches drift and quality degradation before business KPIs move. You'll work on a GCP-native stack - Vertex AI, BigQuery, dbt, Airflow, and Terraform - on problems that matter from day one, with the autonomy to shape how the function scales and who joins it next. You'll collaborate closely with Data Scientists, Platform, and Engineering, acting as both a technical owner and an advocate for Data Science needs across the organisation. Essentially, to ensure you succeed in this role you're going to need A track record of putting models into production alongside Data Scientists - classic ML, LLM/GenAI, or both Deep understanding of the ML lifecycle from prototype to production, including real-time serving, feature stores, autoscaling, and blue/green deployments Strong Python and SQL skills Hands-on GCP experience, especially Vertex AI, Kubeflow pipelines, and BigQuery - or strong fluency on an equivalent cloud with a clear ability to get to Vertex fast Solid CI/CD and production-monitoring experience, including model registries, versioning, drift detection, and automated retraining At a minimum we require conversational-level English language skills. English is our company language and is used for business-wide communication. It will also help you to have Experience with LLM evaluation, observability tooling, or RAG systems in production Experience defining MLOps standards across multiple teams Exposure to cost and latency management for GenAI systems Benefits This is a fully remote position across the UK, Spain, and Poland. We take pride in being a globally distributed team. Competitive salary plus bonus. Private health cover, life insurance, pension, and enhanced parental leave - with specifics tailored to your location. A generous holiday allowance plus public holidays. Access to a global learning and development programme, wellbeing support, and discounts across partner platforms. How AI Helps Us Find Great People Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more. Our Diversity and Inclusion Commitment We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at so we can best support you. Kindly submit your application and CV in English to ensure it is successfully reviewed.
Role: Technology, Strategy & Advisory, Enterprise Architect Manager & Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager Responsibilities Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large-scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C-suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co-create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end-to-end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as-is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target-state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best-fit enterprise architecture Apply industry-standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target-state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision-making Define enterprise data platforms, integration, and automation strategies, including AI-enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high-quality delivery, capability development, and alignment with enterprise standards Qualifications Have experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large-scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud-native architectures, digital decoupling, and platform-based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart Demonstration of in depth technology insight in particular Telco functional domain e.g. Sales, CRM, Order Management, Product management, Billing and OSS Experience working as a enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework Benefits At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.
25/07/2026
Full time
Role: Technology, Strategy & Advisory, Enterprise Architect Manager & Senior Manager - CMT Location: London, Manchester, Edinburgh Industry: Comms, Media & Telco Mobility: Up to 100% Career Level: Manager Responsibilities Assess the impact of business strategy on enterprise architecture across organisation, applications, data, infrastructure, and operations Stay abreast of Comms & Media industry trends and translate them into enterprise architecture implications and transformation opportunities Lead large-scale IT and digital transformation programs for Comms and media clients, advising on impacts across people, process, technology, data, and AI Drive BSS/OSS transformation initiatives, leveraging deep understanding of telecom ecosystems and aligning architecture with Accenture offerings Engage with C-suite stakeholders, leading strategic conversations and influencing key architectural and investment decisions Co-create client Enterprise Architecture vision, strategy, and roadmaps aligned to business objectives and market dynamics Lead the creation of end-to-end architecture blueprints, covering applications, integrations, data, and technology landscapes Conduct as-is architecture assessments across business capabilities, applications, data, and technology, identifying gaps, maturity levels, and pain points Define target-state architecture, including application rationalisation and modernisation strategies Bring strong awareness of COTS platforms (e.g., Salesforce, Amdocs, Oracle, ServiceNow, MS Dynamics) and define best-fit enterprise architecture Apply industry-standard frameworks such as TOGAF and TM Forum (eTOM, SID, ODA), leveraging 7R modernisation strategies to define and drive architecture transformation Work with business, technology & 3rd party stakeholders to effectivity formulate communicate and conclude key architectural decisions Drive enterprise architecture governance to ensure alignment with principles, standards, and target-state architectures, maintaining architectural consistency and control Lead proposal development and deal shaping, translating client pain points into differentiated offerings and POVs Drive innovation through creation of reusable assets and PoCs, demonstrating business value and accelerating client decision-making Define enterprise data platforms, integration, and automation strategies, including AI-enabled architectures and agentic frameworks Identify opportunities to integrate AI and automation into BSS/OSS operations for improved efficiency and productivity Lead and mentor architecture teams, ensuring high-quality delivery, capability development, and alignment with enterprise standards Qualifications Have experience in the Communications, Media & Technology (CMT) industry, with strong global telecom exposure Possess deep knowledge of Telco BSS/OSS domains, including CRM, CPQ, Order Management, Product Management, Billing, and OSS Have experience delivering complex digital transformation programs across large-scale telecom environments Bring a strong blend of consulting, enterprise architecture, and telecom domain expertise Have strong knowledge of cloud-native architectures, digital decoupling, and platform-based transformation strategies Demonstrate strong stakeholder management and executive communication skills, with the ability to influence senior leaders Have experience with AI, data platforms, and emerging technologies, including Agentic AI and intelligent automation Deep expertise in CPQ (B2B Telco), billing architectures (mobile/converged), and revenue management Experience across OSS domain, including service fulfilment, provisioning, and assurance (e.g. ServiceNow, Remedy, AIOps, NetOps, and CMDB Strong understanding of telecom products and lifecycle management across Mobile, Fixed, IoT, Digital, and Cloud services TOGAF certified enterprise architecture practitioner Proven hands on experience leveraging enterprise architecture tools (e.g., LeanIX, Orbus) to support architecture governance and modelling Set yourself apart Demonstration of in depth technology insight in particular Telco functional domain e.g. Sales, CRM, Order Management, Product management, Billing and OSS Experience working as a enterprise architect Experience in business capability and process taxonomies, maturity assessments and alignment of gaps to enabling technology solutions Experience with Enterprise / platform / application / data architecture Knowledge of architecture tools such as LeanIX, Ardoq, iServer, etc. Previous experience in Comms and Media Experience in major enterprise architecture engagements e.g. application optimisation/rationalisation, re platforming, modernization of enterprise architecture Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework Benefits At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for.
We are looking for a creative, commercially focused and highly motivated individual to help drive our business development strategy. The Business Development Manager for the Blockchain and DeFi ecosystem is a high impact role that sits at the forefront of innovation in the digital asset market. You will focus primarily on decentralized finance (DeFi) use cases, globally. You'll work with the most talented people at Fireblocks across the product, legal, finance, marketing and sales functions, and engage directly with the most innovative customers and partners across the Fireblocks Network. You'll gain a deep understanding of how Fireblocks clients interact with blockchains, protocols and applications, enabling you to identify new opportunities and develop solutions to unlock new areas of growth for the business. What You'll Do Bring your commercial and innovative mindset to identify and grow new revenue streams. Identify and prioritise new blockchains, protocols and applications that will support the 2400 customers in the Fireblocks network. Create solutions that build on the core Fireblocks offering and our partner ecosystem to deliver a differentiated offering for our clients. Work with product teams to develop the solution and sales teams to test market demand. Identify, structure and implement new partnerships to provide a complete solution for our clients. Work with the legal, finance, and operations functions to build out a robust solution. Work with marketing and sales teams globally to devise and deliver the GTM strategy. Be responsible for setting, tracking and meeting a revenue target. Additionally, Focus primarily on DeFi use cases globally. Represent Fireblocks externally as a subject matter expert at events/webinars. Develop and maintain a strong network across the industry to help identify new opportunities. Support corporate development themes with market insights. What You'll Bring 5+ years of experience in crypto or venture capital, with a focus on DeFi. Deep enthusiasm for blockchain, DeFi and advancing the digital asset industry forward. Strong network in the crypto industry and track record of building and leveraging relationships to drive revenue opportunities. Strong financial background and proven commercial experience, including building a compelling business case with revenue/profit models. History of influencing and communicating effectively with senior executives, internally and externally, as well as working collaboratively with stakeholders across the organisation. Creative approach to problem solving and an entrepreneurial approach to identifying business opportunities. Ability to learn quickly and work in fast paced, high ambiguity environments, demonstrating initiative and adaptability with limited guidance. Collaborative, strategic, and low ego mindset, driven by intellectual curiosity and a desire to challenge the status quo. This is a hybrid role, in-office 2 3 days a week.
25/07/2026
Full time
We are looking for a creative, commercially focused and highly motivated individual to help drive our business development strategy. The Business Development Manager for the Blockchain and DeFi ecosystem is a high impact role that sits at the forefront of innovation in the digital asset market. You will focus primarily on decentralized finance (DeFi) use cases, globally. You'll work with the most talented people at Fireblocks across the product, legal, finance, marketing and sales functions, and engage directly with the most innovative customers and partners across the Fireblocks Network. You'll gain a deep understanding of how Fireblocks clients interact with blockchains, protocols and applications, enabling you to identify new opportunities and develop solutions to unlock new areas of growth for the business. What You'll Do Bring your commercial and innovative mindset to identify and grow new revenue streams. Identify and prioritise new blockchains, protocols and applications that will support the 2400 customers in the Fireblocks network. Create solutions that build on the core Fireblocks offering and our partner ecosystem to deliver a differentiated offering for our clients. Work with product teams to develop the solution and sales teams to test market demand. Identify, structure and implement new partnerships to provide a complete solution for our clients. Work with the legal, finance, and operations functions to build out a robust solution. Work with marketing and sales teams globally to devise and deliver the GTM strategy. Be responsible for setting, tracking and meeting a revenue target. Additionally, Focus primarily on DeFi use cases globally. Represent Fireblocks externally as a subject matter expert at events/webinars. Develop and maintain a strong network across the industry to help identify new opportunities. Support corporate development themes with market insights. What You'll Bring 5+ years of experience in crypto or venture capital, with a focus on DeFi. Deep enthusiasm for blockchain, DeFi and advancing the digital asset industry forward. Strong network in the crypto industry and track record of building and leveraging relationships to drive revenue opportunities. Strong financial background and proven commercial experience, including building a compelling business case with revenue/profit models. History of influencing and communicating effectively with senior executives, internally and externally, as well as working collaboratively with stakeholders across the organisation. Creative approach to problem solving and an entrepreneurial approach to identifying business opportunities. Ability to learn quickly and work in fast paced, high ambiguity environments, demonstrating initiative and adaptability with limited guidance. Collaborative, strategic, and low ego mindset, driven by intellectual curiosity and a desire to challenge the status quo. This is a hybrid role, in-office 2 3 days a week.
We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank. As an AI Product Manager at the AI for Operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows. The AI for Operations team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs.This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows. Job Responsibilities Define and measure baseline business metrics for AI products and validate that production performance meets established goals and success criteria. Build demos and prototypes using code agents and work with cross functional teams of engineers, designers, analysts, and front office business leads to define product requirements that drive impact on our top level product strategy. Translate user and business needs into strategy and actionable requirements. Write and own user stories and Product Requirements Documents (PRDs). Contribute to our team wide and firm wide AI presentations. Required Qualifications, Capabilities, and Skills Bachelor's degree or equivalent practical experience. 2+ years of experience in product management or related technical role. 1+ years of experience in a company with strong product management culture. Experience in learning new businesses and mapping out pain points and opportunities. Experience driving full or parts of the product lifecycle for products, writing product documents, and leading tech teams from idea to alignment and through execution and launch. Familiarity with AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine tuning, RAG, MCPs, and agentic frameworks. Great communication skills. Preferred Qualifications Advanced degree in Computer Science, engineering, or related field. Proven track record of delivering and launching successful products at scale. Experience driving tech transformation for large digital operations. Experience in presenting strategy and progress to senior leads.
25/07/2026
Full time
We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world's largest bank. As an AI Product Manager at the AI for Operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows. The AI for Operations team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs.This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows. Job Responsibilities Define and measure baseline business metrics for AI products and validate that production performance meets established goals and success criteria. Build demos and prototypes using code agents and work with cross functional teams of engineers, designers, analysts, and front office business leads to define product requirements that drive impact on our top level product strategy. Translate user and business needs into strategy and actionable requirements. Write and own user stories and Product Requirements Documents (PRDs). Contribute to our team wide and firm wide AI presentations. Required Qualifications, Capabilities, and Skills Bachelor's degree or equivalent practical experience. 2+ years of experience in product management or related technical role. 1+ years of experience in a company with strong product management culture. Experience in learning new businesses and mapping out pain points and opportunities. Experience driving full or parts of the product lifecycle for products, writing product documents, and leading tech teams from idea to alignment and through execution and launch. Familiarity with AI model architectures, such as Large Language Models, and methods such as prompting, context engineering, fine tuning, RAG, MCPs, and agentic frameworks. Great communication skills. Preferred Qualifications Advanced degree in Computer Science, engineering, or related field. Proven track record of delivering and launching successful products at scale. Experience driving tech transformation for large digital operations. Experience in presenting strategy and progress to senior leads.
Job Description The job at a glance Join our team and you'll be responsible for providing technical leadership for our Data Platform team, defining technical direction and driving architectural decisions across data, platform and infrastructure domains. Working in the Data Platform department you will build scalable, reliable and well governed data platform capabilities that support analytics, AI and business critical products, while collaborating closely with Engineering Managers, Product Managers and Enterprise Architects. This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody. Your responsibilities Define and evolve the technical vision, roadmap and architecture of the Data Platform, driving decisions across data, platform and infrastructure domains Establish engineering standards, best practices and reusable patterns while partnering with Enterprise Architecture and influencing technical direction Drive engineering excellence by improving code quality, testing, observability, reliability and operational practices Support end to end delivery by guiding teams through complex technical challenges, improving decision making, and contributing to planning and risk management Mentor engineers, grow senior technical capabilities and champion AI assisted development and engineering automation Qualifications Proven experience as a Staff Engineer, Principal Engineer or in an equivalent senior individual contributor leadership role Strong background in data platforms, distributed systems and cloud native architectures, with experience shaping technical direction across teams and stakeholders Solid expertise in relevant technologies such as AWS, Terraform, Kafka/MSK, Airflow, Glue or Spark, and building scalable data solutions Experience with modern data ecosystems including data lakes/lakehouse architectures, Iceberg or similar table formats, as well as batch and streaming processing Knowledge of data quality, governance, cataloguing and observability tools (e.g. Datadog), with DBT or AI assisted engineering practices as a plus Your benefits 29 days holiday allowance + bank holidays Private medical and dental healthcare Pension contribution up to 10% 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model Volunteering days and you can bring your dog to the office! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
25/07/2026
Full time
Job Description The job at a glance Join our team and you'll be responsible for providing technical leadership for our Data Platform team, defining technical direction and driving architectural decisions across data, platform and infrastructure domains. Working in the Data Platform department you will build scalable, reliable and well governed data platform capabilities that support analytics, AI and business critical products, while collaborating closely with Engineering Managers, Product Managers and Enterprise Architects. This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody. Your responsibilities Define and evolve the technical vision, roadmap and architecture of the Data Platform, driving decisions across data, platform and infrastructure domains Establish engineering standards, best practices and reusable patterns while partnering with Enterprise Architecture and influencing technical direction Drive engineering excellence by improving code quality, testing, observability, reliability and operational practices Support end to end delivery by guiding teams through complex technical challenges, improving decision making, and contributing to planning and risk management Mentor engineers, grow senior technical capabilities and champion AI assisted development and engineering automation Qualifications Proven experience as a Staff Engineer, Principal Engineer or in an equivalent senior individual contributor leadership role Strong background in data platforms, distributed systems and cloud native architectures, with experience shaping technical direction across teams and stakeholders Solid expertise in relevant technologies such as AWS, Terraform, Kafka/MSK, Airflow, Glue or Spark, and building scalable data solutions Experience with modern data ecosystems including data lakes/lakehouse architectures, Iceberg or similar table formats, as well as batch and streaming processing Knowledge of data quality, governance, cataloguing and observability tools (e.g. Datadog), with DBT or AI assisted engineering practices as a plus Your benefits 29 days holiday allowance + bank holidays Private medical and dental healthcare Pension contribution up to 10% 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model Volunteering days and you can bring your dog to the office! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Please note this is for London, UK. You only need to apply to one location if there are multiple listed for the job. At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK We're looking for a Staff Data Scientist to be the technical lead across Ripple's diverse product and business portfolio. You'll define the analytics vision, build the scientific frameworks the org uses to evaluate product and business performance, and use AI tooling to accelerate the speed and reach of analytics across the company. In this role, you'll partner with product and business leads to frame the most important questions, set the analytical bar, and ensure decisions across surfaces rest on a consistent, thorough foundation. You'll operate as a force multiplier-solving the hardest problems, building the frameworks others reuse, and levelling up data scientists across teams. WHAT YOU'LL DO Be the DS tech lead across multiple product and business teams: setting methodological standards and unblocking the hardest analytical problems across areas including Treasury, Markets, Custody, and XRPL. Partner with product and business leads to define analytics strategy: shaping which initiatives to invest in, what success looks like, and how we'll know. Build the scientific frameworks Ripple reuses at scale: product and network health metrics, causal inference playbooks, liquidity and adoption models, and forecasting approaches that work across institutional and developer surfaces. Pioneer AI-accelerated analytics: applying LLMs and agentic workflows to scale insight generation, automate routine analysis, and enable self-serve exploration for non-DS partners. Drive evidence-based evaluation of growth across customers, corridors, and on chain activity, surfacing the causal drivers behind adoption and volume. Define and communicate the metrics leadership runs on: translating complex results into clear narratives for Ripple executives and external stakeholders. Raise the bar for the DS function through thought leadership and mentorship across embedded teams. WHAT YOU'LL BRING 8+ years in data science or quantitative analysis, with a track record of senior level impact across multiple teams. Technical leadership across cross-functional teams, influencing roadmaps and strategy at both executive and execution levels. Proven experience designing reusable analytics and measurement frameworks that scale across products. Hands on experience applying AI to accelerate analytics workflows (agentic analysis, AI assisted insight generation, natural language data interfaces). Deep expertise in experimentation, causal inference, forecasting, and statistical modeling in a product environment. Expertise in Python or R, fluency in SQL, and experience with large scale data tech (Databricks, Airflow, dBT a plus). Experience with FinTech, payments, crypto, or blockchain data is a strong plus. Advanced degree (MS, PhD) in a quantitative field preferred. Exceptional communication skills - able to turn technical depth into executive ready narratives. WHO WE ARE Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders. A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team. We come together for moments that matter which include team off sites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity. Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support. Employee giving match. Take Care of Yourself R&R days so you can rest and recharge. Generous wellness reimbursement and weekly onsite & virtual programming. Generous vacation policy - work with your manager to take time off when you need it. Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events. Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
25/07/2026
Full time
Please note this is for London, UK. You only need to apply to one location if there are multiple listed for the job. At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK We're looking for a Staff Data Scientist to be the technical lead across Ripple's diverse product and business portfolio. You'll define the analytics vision, build the scientific frameworks the org uses to evaluate product and business performance, and use AI tooling to accelerate the speed and reach of analytics across the company. In this role, you'll partner with product and business leads to frame the most important questions, set the analytical bar, and ensure decisions across surfaces rest on a consistent, thorough foundation. You'll operate as a force multiplier-solving the hardest problems, building the frameworks others reuse, and levelling up data scientists across teams. WHAT YOU'LL DO Be the DS tech lead across multiple product and business teams: setting methodological standards and unblocking the hardest analytical problems across areas including Treasury, Markets, Custody, and XRPL. Partner with product and business leads to define analytics strategy: shaping which initiatives to invest in, what success looks like, and how we'll know. Build the scientific frameworks Ripple reuses at scale: product and network health metrics, causal inference playbooks, liquidity and adoption models, and forecasting approaches that work across institutional and developer surfaces. Pioneer AI-accelerated analytics: applying LLMs and agentic workflows to scale insight generation, automate routine analysis, and enable self-serve exploration for non-DS partners. Drive evidence-based evaluation of growth across customers, corridors, and on chain activity, surfacing the causal drivers behind adoption and volume. Define and communicate the metrics leadership runs on: translating complex results into clear narratives for Ripple executives and external stakeholders. Raise the bar for the DS function through thought leadership and mentorship across embedded teams. WHAT YOU'LL BRING 8+ years in data science or quantitative analysis, with a track record of senior level impact across multiple teams. Technical leadership across cross-functional teams, influencing roadmaps and strategy at both executive and execution levels. Proven experience designing reusable analytics and measurement frameworks that scale across products. Hands on experience applying AI to accelerate analytics workflows (agentic analysis, AI assisted insight generation, natural language data interfaces). Deep expertise in experimentation, causal inference, forecasting, and statistical modeling in a product environment. Expertise in Python or R, fluency in SQL, and experience with large scale data tech (Databricks, Airflow, dBT a plus). Experience with FinTech, payments, crypto, or blockchain data is a strong plus. Advanced degree (MS, PhD) in a quantitative field preferred. Exceptional communication skills - able to turn technical depth into executive ready narratives. WHO WE ARE Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders. A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team. We come together for moments that matter which include team off sites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity. Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support. Employee giving match. Take Care of Yourself R&R days so you can rest and recharge. Generous wellness reimbursement and weekly onsite & virtual programming. Generous vacation policy - work with your manager to take time off when you need it. Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events. Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Technical Program Manager, Longhaul Planning London, UK; Dublin, Ireland Apply X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Dublin, Ireland. Qualifications Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. Experience in network infrastructure and architecture. Preferred qualifications Experience in navigating ambiguity and identifying opportunities for optimization. Experience with program management in networking, delivering infrastructure assets and vendor management. Knowledge of fiber optic systems/submarine cable ecosystem with an understanding of EMEA and global carrier networks. Ability to exercise business and technical understanding to drive the long-term objectives of the organization. Ability to adopt a data driven, investigative approach towards solving challenges with excellent problem solving and financial skills. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As a Technical Program Manager, you will own and drive projects for the EMEA Network Acquisitions (GNA) Planning team. This position is highly investigative, involving data driven analysis to develop overall Network Topology plans, compiling technical requirements for network assets such as fibre and leased wavelengths in order to meet forecast demand, while complying with Network Architecture guidelines. In this role, you will be expected to optimize Google's Production Network for scalability, reliability, and cost efficiency while maintaining the ability to meet new product rollout in a timely manner. You will accomplish this through close cross functional collaboration and teamwork with Strategic Negotiators, varying Technical Program Managers and Network Engineers across multiple teams. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. Individual pay is determined by factors including job related skills, experience, and relevant education or training. Responsibilities Drive EMEA network planning activities for asset/infrastructure planning to support product area demand forecasts over time. Project manage end to end repeatable, transparent and complex repeatable planning pipelines. Ingest, analyse, understand and rationalize demand forecasts for all EMEA related flows. Translate these demand forecasts into regional capacity plans over time, taking into account market trends and technology changes to ensure the most optimised and cost effective network solution, translating this to asset/infrastructure requirements. Own and deliver in-depth technical risk assessments based on various what if analysis to ensure the best technical solution is planned for across the network. Partner with internal business owners, technical teams, and strategic negotiators to define requirements, conduct feasibility studies, and optimise business processes for the timely, cost effective delivery and automation of EMEA network infrastructure. Ireland: €118000 - €121000 (EUR) + 15% bonus target + equity + benefits. Learn more about benefits at Google. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
25/07/2026
Full time
Technical Program Manager, Longhaul Planning London, UK; Dublin, Ireland Apply X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: London, UK; Dublin, Ireland. Qualifications Bachelor's degree in a technical field, or equivalent practical experience. 5 years of experience in program management. Experience in network infrastructure and architecture. Preferred qualifications Experience in navigating ambiguity and identifying opportunities for optimization. Experience with program management in networking, delivering infrastructure assets and vendor management. Knowledge of fiber optic systems/submarine cable ecosystem with an understanding of EMEA and global carrier networks. Ability to exercise business and technical understanding to drive the long-term objectives of the organization. Ability to adopt a data driven, investigative approach towards solving challenges with excellent problem solving and financial skills. About the job A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you'll use your technical expertise to lead complex, multi disciplinary projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. As a Technical Program Manager, you will own and drive projects for the EMEA Network Acquisitions (GNA) Planning team. This position is highly investigative, involving data driven analysis to develop overall Network Topology plans, compiling technical requirements for network assets such as fibre and leased wavelengths in order to meet forecast demand, while complying with Network Architecture guidelines. In this role, you will be expected to optimize Google's Production Network for scalability, reliability, and cost efficiency while maintaining the ability to meet new product rollout in a timely manner. You will accomplish this through close cross functional collaboration and teamwork with Strategic Negotiators, varying Technical Program Managers and Network Engineers across multiple teams. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. Individual pay is determined by factors including job related skills, experience, and relevant education or training. Responsibilities Drive EMEA network planning activities for asset/infrastructure planning to support product area demand forecasts over time. Project manage end to end repeatable, transparent and complex repeatable planning pipelines. Ingest, analyse, understand and rationalize demand forecasts for all EMEA related flows. Translate these demand forecasts into regional capacity plans over time, taking into account market trends and technology changes to ensure the most optimised and cost effective network solution, translating this to asset/infrastructure requirements. Own and deliver in-depth technical risk assessments based on various what if analysis to ensure the best technical solution is planned for across the network. Partner with internal business owners, technical teams, and strategic negotiators to define requirements, conduct feasibility studies, and optimise business processes for the timely, cost effective delivery and automation of EMEA network infrastructure. Ireland: €118000 - €121000 (EUR) + 15% bonus target + equity + benefits. Learn more about benefits at Google. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Partner Principal Architect, GSI CTO, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10 years of experience as an enterprise architect or equivalent experience in a customer-facing role. Experience in cloud market insights and cloud computing across applications, infrastructure, storage, platforms, or data. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Experience with modern artificial intelligence (AI) paradigms, generative AI, and data technologies, including experience reviewing technical solutions. Preferred qualifications: Experience with structured enterprise architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps. Verticalized knowledge of technology solutions and ability to learn and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space. Ability to deliver results and work cross-functionally to position and orchestrate a solution consisting of multiple products. Ability to drive and influence audiences and identify expansion engagements within accounts. Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led delivery mega-agreements. About the job The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. The Google Cloud Partner Principal Architect role is a hybrid technical and business advisor role. In this role, you will act as a Google Cloud Chief Technology Officer (CTO) for one or more priority Global Systems Integrators (GSIs), embody executive-level qualities, lead the conversation, and direct the execution of the joint business plan by combining both technical goal and business insight. You are the ecosystem peer to Google Cloud's Lead Platform CEs and Principal Architects (PAs). You will own the technical capability, overarching enterprise architecture, and multi-year bets of the GSI tasked with delivering those solutions. Partner Principal Architects partner heavily with the EMEA Partner Development Manager responsible for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across EMEA sub-regions and countries. Operating at the Principal level, you will report directly to the Head of Partner Architecture GSIs and Strategic Partnerships EMEA. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build a trusted advisory relationship with priority GSIs in EMEA and engage with their EMEA CTOs, lead architects and practice leads to secure multi-year technology bets with Google Cloud. Provide domain expertise around public cloud and enterprise technology, and effectively promote Google Cloud with partners, at conferences, and online. Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution for complex GSI mega-agreements. Manage the holistic enterprise architecture relationship with GSI partners by collaborating with Google Cloud Platform CEs, PAs, product management, and technical teams to co-author massive, enterprise-grade replicable assets. Serve as the technical gatekeeper for the most strategic Gemini Enterprise AI funding. Travel to customer sites, conferences, and other related events as needed (can vary, on average 50%). Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
25/07/2026
Full time
Partner Principal Architect, GSI CTO, Google Cloud corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 10 years of experience as an enterprise architect or equivalent experience in a customer-facing role. Experience in cloud market insights and cloud computing across applications, infrastructure, storage, platforms, or data. Experience engaging with, and presenting to, technical stakeholders and executive leaders. Experience with modern artificial intelligence (AI) paradigms, generative AI, and data technologies, including experience reviewing technical solutions. Preferred qualifications: Experience with structured enterprise architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps. Verticalized knowledge of technology solutions and ability to learn and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space. Ability to deliver results and work cross-functionally to position and orchestrate a solution consisting of multiple products. Ability to drive and influence audiences and identify expansion engagements within accounts. Ability to drive and influence GSI audiences, identify expansion engagements within partner accounts, and ensure accelerated agreement velocity with zero partner-delivery escalations on GSI-led delivery mega-agreements. About the job The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. The Google Cloud Partner Principal Architect role is a hybrid technical and business advisor role. In this role, you will act as a Google Cloud Chief Technology Officer (CTO) for one or more priority Global Systems Integrators (GSIs), embody executive-level qualities, lead the conversation, and direct the execution of the joint business plan by combining both technical goal and business insight. You are the ecosystem peer to Google Cloud's Lead Platform CEs and Principal Architects (PAs). You will own the technical capability, overarching enterprise architecture, and multi-year bets of the GSI tasked with delivering those solutions. Partner Principal Architects partner heavily with the EMEA Partner Development Manager responsible for these GSIs to articulate the true total value of each technical solution and execute impactful engagements across EMEA sub-regions and countries. Operating at the Principal level, you will report directly to the Head of Partner Architecture GSIs and Strategic Partnerships EMEA. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Build a trusted advisory relationship with priority GSIs in EMEA and engage with their EMEA CTOs, lead architects and practice leads to secure multi-year technology bets with Google Cloud. Provide domain expertise around public cloud and enterprise technology, and effectively promote Google Cloud with partners, at conferences, and online. Make recommendations on integration strategies, partner-side enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution for complex GSI mega-agreements. Manage the holistic enterprise architecture relationship with GSI partners by collaborating with Google Cloud Platform CEs, PAs, product management, and technical teams to co-author massive, enterprise-grade replicable assets. Serve as the technical gatekeeper for the most strategic Gemini Enterprise AI funding. Travel to customer sites, conferences, and other related events as needed (can vary, on average 50%). Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Strategic Partner Development Manager, AI Pureplay London, UK About the job As a Strategic Partner Development Manager, AI Pureplay, you will drive the recruitment strategy of new partners into the portfolio and accelerate their adoption of Google Cloud services. You will work across Google Cloud's product management, engineering, marketing, and customer-facing organizations to foster strong executive alignment with these partners, develop a co-innovation plan for new solutions and orchestrate the co-sell motion between Google Cloud and the partners sales organizations. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Job requirements Bachelor's degree or equivalent practical experience. 15 years of experience in partner management, business development, sales, or channel development in the technology industry. Experience participating in or coordinating AI/ML technical transformations, utilizing FDE or embedded delivery model. Preferred qualifications Experience launching partner products and solutions, including complex channel go-to-market motions such as multi-partner solutions, procurement through cloud marketplaces, and consumption-based solutions. Experience managing and growing technology partnership relationships with cross-functional teams internally and externally. Experience planning and managing at strategic and operational levels. Experience interfacing with, and being a trusted partner for, C-level executives in partner companies. Proficiency with Google Cloud AI offerings (Vertex AI, Gemini, ADK) and familiarity with modern multi-agent systems (e.g., LangGraph, CrewAI), coding agents, and open-source developer tool harnesses. Responsibilities Coordinate day-to-day operations of capacity planning models to match scarce, high-value partner Forward Deployed Engineer (FDE) resources with high-stakes customer accounts, track engagement pipelines, manage staffing models, and monitor delivery milestones to safeguard co-sell and delivery excellence. Support partner teams as they embed directly within enterprise accounts, helping them navigate complex customer environments and successfully bridge multi-agent orchestration with legacy corporate databases and hybrid architectures. Drive the ground-level execution of commercial structures that accelerate time-to-value and Return on Investment (ROI) for the customer, scale business for the partner, and maximize platform consumption for Google Cloud. Act as a critical touchpoint between partner engineers, Google Cloud Sales teams, and technology Leadership, gathering real-world field insights and technical bottlenecks directly from partner deployments, helping synthesizing feedback back to internal cloud AI product and Engineering teams. Equal Employment Opportunity Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
25/07/2026
Full time
Strategic Partner Development Manager, AI Pureplay London, UK About the job As a Strategic Partner Development Manager, AI Pureplay, you will drive the recruitment strategy of new partners into the portfolio and accelerate their adoption of Google Cloud services. You will work across Google Cloud's product management, engineering, marketing, and customer-facing organizations to foster strong executive alignment with these partners, develop a co-innovation plan for new solutions and orchestrate the co-sell motion between Google Cloud and the partners sales organizations. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Job requirements Bachelor's degree or equivalent practical experience. 15 years of experience in partner management, business development, sales, or channel development in the technology industry. Experience participating in or coordinating AI/ML technical transformations, utilizing FDE or embedded delivery model. Preferred qualifications Experience launching partner products and solutions, including complex channel go-to-market motions such as multi-partner solutions, procurement through cloud marketplaces, and consumption-based solutions. Experience managing and growing technology partnership relationships with cross-functional teams internally and externally. Experience planning and managing at strategic and operational levels. Experience interfacing with, and being a trusted partner for, C-level executives in partner companies. Proficiency with Google Cloud AI offerings (Vertex AI, Gemini, ADK) and familiarity with modern multi-agent systems (e.g., LangGraph, CrewAI), coding agents, and open-source developer tool harnesses. Responsibilities Coordinate day-to-day operations of capacity planning models to match scarce, high-value partner Forward Deployed Engineer (FDE) resources with high-stakes customer accounts, track engagement pipelines, manage staffing models, and monitor delivery milestones to safeguard co-sell and delivery excellence. Support partner teams as they embed directly within enterprise accounts, helping them navigate complex customer environments and successfully bridge multi-agent orchestration with legacy corporate databases and hybrid architectures. Drive the ground-level execution of commercial structures that accelerate time-to-value and Return on Investment (ROI) for the customer, scale business for the partner, and maximize platform consumption for Google Cloud. Act as a critical touchpoint between partner engineers, Google Cloud Sales teams, and technology Leadership, gathering real-world field insights and technical bottlenecks directly from partner deployments, helping synthesizing feedback back to internal cloud AI product and Engineering teams. Equal Employment Opportunity Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
AI Solution Architect Senior ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111476 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Senior Manager, AI Solution Architecture leads a team of AI Architects responsible for designing, governing, and enabling innovative AI-powered customer experience solutions across the Genesys ecosystem. This role combines deep expertise in artificial intelligence, conversational AI, customer experience technologies, cloud architecture, and people leadership to drive the successful adoption of AI solutions that deliver measurable business outcomes.The ideal candidate is a strategic technology leader who can bridge business objectives, AI innovation, and technical execution while developing a high-performing team of architects. This role partners closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and executive stakeholders to accelerate AI transformation initiatives for customers and the organization. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of AI Solution Architects, fostering a culture of innovation, collaboration, and technical excellence. Establish performance goals, development plans, and career progression paths for team members. Drive the adoption of AI architecture standards, best practices, and governance frameworks. Support hiring, onboarding, and retention of top AI and cloud architecture talent. Promote continuous learning in emerging AI technologies, large language models (LLMs), generative AI, agentic AI, machine learning, and automation.AI Architecture Strategy Define and execute the AI architecture vision aligned with Genesys' AI strategy and customer experience transformation goals. Oversee the design and validation of complex AI solutions leveraging Genesys Cloud AI capabilities, conversational AI platforms, generative AI technologies, and third-party AI ecosystems. Establish architectural standards for AI solution scalability, security, observability, reliability, compliance, and responsible AI practices. Lead architectural reviews and provide guidance on AI deployment models, integration patterns, data architecture, and operationalization strategies. Serve as the escalation point for complex AI solution challenges and architectural decisions.Customer & Business Engagement Act as a trusted advisor to customers and executive stakeholders on AI transformation initiatives. Lead strategic AI discovery sessions, architecture workshops, executive briefings, and innovation engagements. Translate business objectives into AI-driven customer experience solutions that deliver measurable value. Support strategic sales opportunities through AI vision, solution design, technical leadership, and executive engagement. Help customers define AI adoption roadmaps, governance models, and business value frameworks.Cross-Functional Collaboration Partner with Product Management, Engineering, Data Science, Professional Services, Customer Success, and Sales organizations. Influence AI product direction by providing feedback from customer engagements and market trends. Collaborate with internal stakeholders to define reusable AI frameworks, accelerators, and reference architectures. Support go-to-market initiatives and thought leadership around AI-driven customer experience innovation.Operational Excellence Define and monitor KPIs related to AI architecture effectiveness, adoption, customer outcomes, and team performance. Ensure consistency and quality across AI solution designs and customer engagements. Drive operational processes for AI governance, risk management, model lifecycle management, and architecture reviews. Promote responsible AI practices, including transparency, security, privacy, compliance, and ethical AI principles. Required Qualifications Bachelor's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or related field. 10+ years of experience in enterprise architecture, solution architecture, AI, cloud technologies, or customer experience platforms. 5+ years of leadership experience managing architects, engineers, or technical consulting teams. Strong understanding of AI and machine learning concepts, including: Generative AI Large Language Models (LLMs) Conversational AI Agentic AI Systems Retrieval-Augmented Generation (RAG) Prompt Engineering AI Governance and Responsible AI Experience designing enterprise-scale AI solutions and cloud-native architectures. Knowledge of Genesys Cloud AI capabilities, customer engagement technologies, and contact center transformation initiatives. Strong executive communication, stakeholder management, and presentation skills. Preferred Qualifications Experience with AI platforms such as OpenAI, Google Vertex AI, Amazon Bedrock, Microsoft Azure AI, Anthropic, or similar ecosystems. Familiarity with vector databases, knowledge management systems, AI orchestration frameworks, and MLOps practices. Experience with data architecture, analytics, and enterprise integration patterns. Cloud certifications (AWS, Azure, GCP) and AI-related certifications. Experience leading AI transformation initiatives in large enterprise environments. Leadership Competencies AI Innovation Leadership: Drives adoption of emerging AI technologies and identifies opportunities to create business value. Strategic Thinking: Aligns AI initiatives with business strategy, customer outcomes, and organizational objectives. Customer-Centric Mindset: Focuses on delivering measurable improvements in customer and employee experiences through AI. Technical Excellence: Demonstrates deep expertise in AI architectures, cloud platforms, and enterprise solution design. Talent Development: Builds and develops high-performing AI architecture teams. Influence & Collaboration: Effectively partners across technical, business, and executive stakeholders. Responsible AI Stewardship: Champions ethical, secure, transparent, and compliant AI solutions. Success Metrics AI revenue influence and strategic opportunity support. Customer adoption of AI solutions and measurable business outcomes. Quality, scalability, and governance of AI architectures. Team engagement, capability growth, and retention. Reusable AI assets, reference architectures, and best practices created. Executive stakeholder satisfaction and trusted advisor status. Contribution to Genesys' AI leadership and innovation objectives. Strategic Mission Lead the evolution of AI-powered customer experience architecture by enabling organizations to leverage conversational AI, generative AI, agentic automation, and intelligent orchestration to transform how customers and employees interact with brands, while ensuring scalability, governance, and business value at enterprise scale. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces . click apply for full job details
25/07/2026
Full time
AI Solution Architect Senior ManagerApplylocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR111476 Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to production in real-world enterprise environments every day. The Senior Manager, AI Solution Architecture leads a team of AI Architects responsible for designing, governing, and enabling innovative AI-powered customer experience solutions across the Genesys ecosystem. This role combines deep expertise in artificial intelligence, conversational AI, customer experience technologies, cloud architecture, and people leadership to drive the successful adoption of AI solutions that deliver measurable business outcomes.The ideal candidate is a strategic technology leader who can bridge business objectives, AI innovation, and technical execution while developing a high-performing team of architects. This role partners closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and executive stakeholders to accelerate AI transformation initiatives for customers and the organization. Key Responsibilities Leadership & Team Development Lead, mentor, and develop a team of AI Solution Architects, fostering a culture of innovation, collaboration, and technical excellence. Establish performance goals, development plans, and career progression paths for team members. Drive the adoption of AI architecture standards, best practices, and governance frameworks. Support hiring, onboarding, and retention of top AI and cloud architecture talent. Promote continuous learning in emerging AI technologies, large language models (LLMs), generative AI, agentic AI, machine learning, and automation.AI Architecture Strategy Define and execute the AI architecture vision aligned with Genesys' AI strategy and customer experience transformation goals. Oversee the design and validation of complex AI solutions leveraging Genesys Cloud AI capabilities, conversational AI platforms, generative AI technologies, and third-party AI ecosystems. Establish architectural standards for AI solution scalability, security, observability, reliability, compliance, and responsible AI practices. Lead architectural reviews and provide guidance on AI deployment models, integration patterns, data architecture, and operationalization strategies. Serve as the escalation point for complex AI solution challenges and architectural decisions.Customer & Business Engagement Act as a trusted advisor to customers and executive stakeholders on AI transformation initiatives. Lead strategic AI discovery sessions, architecture workshops, executive briefings, and innovation engagements. Translate business objectives into AI-driven customer experience solutions that deliver measurable value. Support strategic sales opportunities through AI vision, solution design, technical leadership, and executive engagement. Help customers define AI adoption roadmaps, governance models, and business value frameworks.Cross-Functional Collaboration Partner with Product Management, Engineering, Data Science, Professional Services, Customer Success, and Sales organizations. Influence AI product direction by providing feedback from customer engagements and market trends. Collaborate with internal stakeholders to define reusable AI frameworks, accelerators, and reference architectures. Support go-to-market initiatives and thought leadership around AI-driven customer experience innovation.Operational Excellence Define and monitor KPIs related to AI architecture effectiveness, adoption, customer outcomes, and team performance. Ensure consistency and quality across AI solution designs and customer engagements. Drive operational processes for AI governance, risk management, model lifecycle management, and architecture reviews. Promote responsible AI practices, including transparency, security, privacy, compliance, and ethical AI principles. Required Qualifications Bachelor's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, or related field. 10+ years of experience in enterprise architecture, solution architecture, AI, cloud technologies, or customer experience platforms. 5+ years of leadership experience managing architects, engineers, or technical consulting teams. Strong understanding of AI and machine learning concepts, including: Generative AI Large Language Models (LLMs) Conversational AI Agentic AI Systems Retrieval-Augmented Generation (RAG) Prompt Engineering AI Governance and Responsible AI Experience designing enterprise-scale AI solutions and cloud-native architectures. Knowledge of Genesys Cloud AI capabilities, customer engagement technologies, and contact center transformation initiatives. Strong executive communication, stakeholder management, and presentation skills. Preferred Qualifications Experience with AI platforms such as OpenAI, Google Vertex AI, Amazon Bedrock, Microsoft Azure AI, Anthropic, or similar ecosystems. Familiarity with vector databases, knowledge management systems, AI orchestration frameworks, and MLOps practices. Experience with data architecture, analytics, and enterprise integration patterns. Cloud certifications (AWS, Azure, GCP) and AI-related certifications. Experience leading AI transformation initiatives in large enterprise environments. Leadership Competencies AI Innovation Leadership: Drives adoption of emerging AI technologies and identifies opportunities to create business value. Strategic Thinking: Aligns AI initiatives with business strategy, customer outcomes, and organizational objectives. Customer-Centric Mindset: Focuses on delivering measurable improvements in customer and employee experiences through AI. Technical Excellence: Demonstrates deep expertise in AI architectures, cloud platforms, and enterprise solution design. Talent Development: Builds and develops high-performing AI architecture teams. Influence & Collaboration: Effectively partners across technical, business, and executive stakeholders. Responsible AI Stewardship: Champions ethical, secure, transparent, and compliant AI solutions. Success Metrics AI revenue influence and strategic opportunity support. Customer adoption of AI solutions and measurable business outcomes. Quality, scalability, and governance of AI architectures. Team engagement, capability growth, and retention. Reusable AI assets, reference architectures, and best practices created. Executive stakeholder satisfaction and trusted advisor status. Contribution to Genesys' AI leadership and innovation objectives. Strategic Mission Lead the evolution of AI-powered customer experience architecture by enabling organizations to leverage conversational AI, generative AI, agentic automation, and intelligent orchestration to transform how customers and employees interact with brands, while ensuring scalability, governance, and business value at enterprise scale. Working at Genesys AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally - Genesys is Great Place to Work certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview. Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases. After interviews are complete, our team will follow up with the final steps.Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process. Stay Connected Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.Get notified about relevant opportunities. # Be the one building what's next - where AI, experience and impact come together. Employee Referral If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral. About Genesys: Genesys empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys CloudTM is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces . click apply for full job details
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role ExistsThe Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI augmented threats, sprawling collaboration surfaces, multi cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI First Ways of Working Mimecast is an AI first engineering organisation and this is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data contract stability, and evaluation coverage for AI driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. ECS Domain Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution SpaceThe role engages at the problem framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product ArtefactsThe durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural ContextEngineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without BlockingGovernance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit EconomicsInfrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every AltitudeA one page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs to be done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self Direction and Strategic Initiative A proactive self starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud native security SaaS What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers: a small, high trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Equal Opportunity Employer Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
25/07/2026
Full time
Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role ExistsThe Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI augmented threats, sprawling collaboration surfaces, multi cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait. This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job. The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI First Ways of Working Mimecast is an AI first engineering organisation and this is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis. This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data contract stability, and evaluation coverage for AI driven features. Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. ECS Domain Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution SpaceThe role engages at the problem framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product ArtefactsThe durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural ContextEngineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without BlockingGovernance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit EconomicsInfrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every AltitudeA one page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs to be done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self Direction and Strategic Initiative A proactive self starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud native security SaaS What We Offer Impact: architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice: a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers: a small, high trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Equal Opportunity Employer Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won't affect your application. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Senior Architect - Email & Collaboration SecurityApplylocations: Great Britain - Londontime type: Full timeposted on: Posted Todayjob requisition id: R6496 Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring Breadth Over Depth - and Knowing the Difference 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product-shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS What We Offer Impact : architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice : a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers : a small, high-trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product-shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
25/07/2026
Full time
Senior Architect - Email & Collaboration SecurityApplylocations: Great Britain - Londontime type: Full timeposted on: Posted Todayjob requisition id: R6496 Senior Solutions Architect - Email & Collaboration Security - London UK Why This Role Exists The Email & Collaboration Security (ECS) product line sits at the intersection of some of the most consequential challenges in enterprise security today: AI-augmented threats, sprawling collaboration surfaces, multi-cloud delivery complexity, and the expectation that detection and response capabilities keep pace with a threat landscape that does not wait.This architecture is not greenfield. It carries two decades of accumulated product decisions, integration contracts, and operational constraints. The right candidate understands why that history matters before proposing how to move beyond it. Reasoning about legacy shape and evolutionary trajectory simultaneously is not optional; it is the job.The successful candidate will serve as connective tissue across product management, engineering, and the broader Architecture Leadership Team - turning customer and business problems into coherent, deliverable technical direction, and owning the decisions that give ECS engineering teams a stable foundation to move fast with quality. AI-First Ways of Working Mimecast is an AI-first engineering organisation. This is not a cultural aspiration - it is an operating expectation. The person in this role is expected to use AI tools as a genuine, daily part of how they work: for design exploration and iteration, documentation, analysis, prototyping, and research synthesis.This means having a real, practised opinion on where AI tooling accelerates quality decisions and where it introduces risk. It also means designing systems that incorporate AI components thoughtfully: understanding the implications of LLM integration, agent boundaries, prompt and data-contract stability, and evaluation coverage for AI-driven features.Candidates who treat AI tooling as optional or experimental are not the right fit for this role. The expectation is fluency and daily practice, not passing familiarity. The ECS Domain ECS covers the following product and capability areas: Email threat detection and prevention Email security efficacy Collaboration security DMARC analyzer Data platform and observability Analysis and Response End user application integration Internal operations enablement What You Will Do Lead from Problem Space, Not Solution Space The role engages at the problem-framing stage, not after requirements have already hardened into tickets. This means facilitating workshops with PMs, UX, and engineers to surface real customer constraints and articulate what good looks like in business and user terms before any technical shape is proposed. Own Integration Contracts as Product Artefacts The durable interfaces - APIs, event contracts, data schemas - that connect ECS capabilities to the broader Mimecast platform are first-class artefacts owned by this role. They outlast individual features, and the coordination work that makes integrations actually land across teams and time is part of the remit. Build the Architectural Context Engineering Teams Operate Inside ADRs, service interaction patterns, NFR targets, and data contracts are not documentation - they are the substrate that lets engineering teams and AI-assisted development workflows make consistent decisions at scale. The artefacts produced in this role are clear, reasoned, and durable. Govern Without Blocking Governance is a mechanism for alignment and acceleration, not gatekeeping. Structure and discipline are introduced where they reduce risk or improve quality - and removed where ceremony adds cost without value. The role engages the Chief Architect early, pushes back constructively when platform standards do not fit the ECS context, and helps teams close decisions with conviction rather than endless review. Reason About Cost and Unit Economics Infrastructure choices are sized, cost trajectories modelled for new architecture work, and unexpected spend is flagged with a proposed remediation. The frame is cost per outcome - per protected mailbox, per remediated incident - not just monthly AWS spend. Communicate at Every Altitude A one-page decision record that lands with engineers, a solution brief that holds up under senior architecture review, a strategy narrative that resonates with product and commercial leadership - this role operates across all of those registers. Whiteboard sessions produce actual decisions, not just richer ambiguity. What You Will Bring Breadth Over Depth - and Knowing the Difference 10+ years building and operating production SaaS systems, with at least 3 years in a Solutions Architect, Principal Engineer, or equivalent role carrying product-shaping responsibility A genuinely broad architectural lens - thinking about system shape, data flows, and organisational constraints rather than reaching for the nearest deep technical rabbit hole Comfort operating across cloud-native patterns (AWS, Kafka, managed services, distributed event architectures) at high throughput - able to reason about trade-offs with confidence, without needing to be the most technically specialist person in the room Product Understanding - Not Just Technical Understanding Prior close collaboration with Product Managers and UX designers, with an understanding of jobs-to-be-done framing and a real opinion on what makes a product bet good - not just a technical bet Genuine customer orientation: asking what problem the customer has before asking how to build the feature Understanding of SaaS unit economics, the commercial implications of architectural choices, and how to reason about scale from a product perspective as well as a systems one The Right Mindset for Complex, Inherited Systems An understanding of what twenty years of software history means in a production system - no assumption of greenfield, and no treatment of legacy as only debt; it is accumulated context Structure and discipline as cognitive defaults, not imposed processes - thorough, well-reasoned artefacts, and a habit of leaving things clearer than they were found An ability to connect dots across a large picture with many moving parts, make a call, and communicate it clearly - rather than waiting for certainty that will not arrive Self-Direction and Strategic Initiative A proactive self-starter who identifies the right problems to work on without being told, and drives them to resolution Comfortable acting independently within a set of principles, while keeping the right stakeholders informed and in sync - not seeking permission, but maintaining alignment Thrives with ambiguity and treats it as a problem to be structured, not a reason to pause Learning Orientation - Not Encyclopaedic Knowledge Able to reach a solution even without all the knowledge in front of them - a problem-solver who knows how to navigate to an answer, not a mnemonic database AI tooling treated as a core capability multiplier, with a real daily practice in design work, documentation, research synthesis, and prototyping Stays ahead of where the market and the technology are going, and brings that signal back into product and architecture decisions Bonus Points Background in email security, threat detection, DLP, identity, or data platforms Familiarity with agentic AI, MCP (Model Context Protocol), or LLM application architecture Experience with eval design for AI features, product discovery practices, or data contract / data mesh approaches Exposure to M365 or GWS integration patterns, SMTP relay architecture, or cloud-native security SaaS What We Offer Impact : architecture decisions that protect millions of mailboxes and shape the technical direction of one of Mimecast's core product pillars Voice : a direct working relationship with the Chief Architect and a genuine say in technology direction - not an advisory lane Senior peers : a small, high-trust Architecture Leadership Team where everyone operates at a high level Qualifications Bachelor's degree in Computer Science, Software Engineering, or a related field - or equivalent demonstrable experience 10+ years of professional software engineering and architecture experience, with at least 3 years in a senior architecture or principal engineering role A track record of product-shaping responsibility, not just technical delivery Active, daily use of AI development tools in a professional setting - not experimentation, practice Mimecast is an equal opportunity employer committed to an inclusive and diverse workplace. The base salary range for this position is £124,000 - £186,000 base + benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering Provide technical thought leadership for the business, internally among staff and externally across partners and vendors Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans Audit The Company's technology usage and ensure technologies are used efficiently and securely Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications Proven experience as a Director of Engineering or similar leadership role Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team Excellent project management and organizational skills Effective communication and interpersonal skills Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.
25/07/2026
Full time
Director of IT Engineering Role Expectations The Director of Engineering (DOE) possesses a range of management, technology, and engineering experiences serving as the leader of our engineering department. The DOE is responsible for developing the technological vision for the Company in partnership with other executives; establishing the executive direction related to the technological interests of the Company, how technology is utilized in support of our staff, partners, and customers to help improve and increase business; as well as oversee the effective deployment, implementation, and management of internal engineering operations. The DOE will develop a roadmap and budget to help support technology investments that enable the Company to meet its vision. The DOE is both a strategist and a technologist able to provide high-level strategy guidance to staff, partners, and vendors as well as provide mentorship and instruction to our delivery teams in all aspects of technology implementation. Responsibilities Executive Leadership Strategize with CIO and major stakeholders to align the goals of the engineering team with the goals of the Company. Provide sound technical leadership in all aspects of the Company business operations Advocate and communicate technology and engineering capabilities internally and externally and actively support the company's business and growth efforts by being the technical subject matter expert Establish and nurture relationships with The Company staff, partners, and vendors to demonstrate the Company's engineering capabilities and help them be more effective and efficient through leveraging technology and engineering Provide technical thought leadership for the business, internally among staff and externally across partners and vendors Develop the company's strategy for how technology and engineering will be used and ensure that the technological resources meet the company's short and long-term vision Technical Leadership and Team Management Lead and empower The Company's engineering team to develop strategies for the execution of our work and oversee that those strategies are thoughtfully executed and aligned with The Company's long-term business strategy and vision Serve the go-to person for the escalation of issues affecting engineering and technology teams (and help them navigate solutions) Continuously evaluate and improve engineering processes, tools, and methodologies to enhance efficiency and productivity Maintain relevance and up-to-date knowledge on modern technologies and practices to effectively deliver digital services in the art / gallery / museum / auction space Triage and problem-solve engineering and technology issues and assist teams in resolution and successfully lead teams to develop risk mitigation and incident management plans Audit The Company's technology usage and ensure technologies are used efficiently and securely Develop and implement strategies to mitigate the impact of engineering talent turnover on business continuity and maintain engineering capability resiliency Identify, attract, recruit, hire, and on-board experienced and value-aligned engineering personnel Mentor, coach, and support teams in the delivery of digital products and services Product Planning and Development Work with business and product management to develop and maintain a roadmap and budget for the execution of investments in the technology space in support of The Company's vision and mission Develop and maintain a standardized and efficient SDLC process, including methodologies, best practices, and tools, to ensure consistency and quality throughout the development process In collaboration with business and product management, oversee prioritization, project planning, execution, and delivery, ensuring that projects are completed on time, within scope, and within budget Collaborate with other stakeholders, including vendors, partners, designers, engineers, contractors, testers, and product managers, to ensure seamless project execution Qualifications Proven experience as a Director of Engineering or similar leadership role Experience in leading and overseeing development in all aspects of the SDLC using Agile/RAD methodologies Experience in designing and scaling out in-house customer relationship management, asset management, and business intelligence (and tangential ERP processes) software(s) Strong technical expertise in leading web applications projects built with Python (Django) and Javascript (React), deployed to cloud infrastructure (AWS) Exceptional leadership and team-building skills, particularly hiring/managing a remote, cross-functional (including UX designers, product managers, testers), global team Excellent project management and organizational skills Effective communication and interpersonal skills Strong problem-solving and decision-making abilities You will have at least 10 to 20 years expertise at this level. The position will be based in Central New York. The salary will be circa $200K - $250K. Do send your CV to us for this exciting new position and include your salary in USD along with your notice period and residential status.