About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
SAP Functional Lead - Supply Chain Transformation Location: London or Manchester Salary: £70-80,000 depending on experience + car allowance + bonus Work Style: Hybrid, travel to client site Brief We are seeking an experienced SAP Manager to lead transformative Supply Chain programmes for a major consultancy client. This role involves managing end-to-end SAP S/4HANA delivery across complex supply chain workstreams including Production Planning, Logistics, Asset Management, and Transport Management. Key Responsibilities Lead design and delivery of SAP Supply Chain workstreams on large-scale S/4HANA projects Drive pre-sales activities and engage with senior stakeholders Manage project delivery, including timelines, team supervision, and functional output Mentor and coach junior team members, enhancing capability across the practice Support business development initiatives, proposals, and client presentations Required Skills SAP S/4HANA Supply Chain expertise: Production Planning & Execution, Plant to Fulfil, Order Management & Fulfilment, Enterprise Asset Management, Product Lifecycle Management, Transport Management 2+ full lifecycle SAP implementations Strong functional knowledge and ability to integrate SAP processes across business functions Proven team leadership experience (on/offshore) Strong analytical, communication, and stakeholder management skills Additional Information Experience within a Big 4 or mid-tier consulting environment Comfortable presenting to C-suite stakeholders and supporting business development This is a unique opportunity to play a leading role in high-profile SAP transformations across multiple industries. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
15/10/2025
Full time
SAP Functional Lead - Supply Chain Transformation Location: London or Manchester Salary: £70-80,000 depending on experience + car allowance + bonus Work Style: Hybrid, travel to client site Brief We are seeking an experienced SAP Manager to lead transformative Supply Chain programmes for a major consultancy client. This role involves managing end-to-end SAP S/4HANA delivery across complex supply chain workstreams including Production Planning, Logistics, Asset Management, and Transport Management. Key Responsibilities Lead design and delivery of SAP Supply Chain workstreams on large-scale S/4HANA projects Drive pre-sales activities and engage with senior stakeholders Manage project delivery, including timelines, team supervision, and functional output Mentor and coach junior team members, enhancing capability across the practice Support business development initiatives, proposals, and client presentations Required Skills SAP S/4HANA Supply Chain expertise: Production Planning & Execution, Plant to Fulfil, Order Management & Fulfilment, Enterprise Asset Management, Product Lifecycle Management, Transport Management 2+ full lifecycle SAP implementations Strong functional knowledge and ability to integrate SAP processes across business functions Proven team leadership experience (on/offshore) Strong analytical, communication, and stakeholder management skills Additional Information Experience within a Big 4 or mid-tier consulting environment Comfortable presenting to C-suite stakeholders and supporting business development This is a unique opportunity to play a leading role in high-profile SAP transformations across multiple industries. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Data Specialist Ecosurety is seeking a Senior Data Specialist to play a pivotal role in delivering our Extended Producer Responsibility (EPR) submissions. This role requires exceptional organisational, analytical and communication skills to provide high-level data services to our clients. Working closely with our Client Services team, you will be responsible for delivering high-value data projects and embedding strategic relationships with key clients, including senior stakeholders. As part of our data submissions team, you will collect, process and analyse data relating to packaging and other EPR schemes, using a range of IT platforms such as Excel, Power BI, SQL, Alteryx, and our own internally developed tools. Beyond client-facing work, you will also support the development of efficient and scalable data handling methodologies. Collaboration with client account managers will be central to your success. You will work together to understand client requirements and deliver compliant, accurate, and insightful data outputs. The role demands strong problem-solving abilities and a meticulous approach to ensure compliance with EPR and wider industry regulations. We are an industry leading company of 90+ people, based in the heart of Bristol's vibrant city centre, with a mission to accelerate change towards an environmentally sustainable world. Our clients are many of the UK big brands and retailers, often facing big challenges over their use of packaging. We are a Certified B Corp, committed to balancing profit with our social and environmental impact. Job Description The role has several core aspects that include: Strategic Thinking: Take a proactive role in developing and strengthening long-term strategic relationships with key clients. Through in-depth analysis of their data, identify opportunities to offer services that help clients achieve their sustainability goals. Collaborate with clients to explore innovative solutions, positioning Ecosurety as a trusted partner in driving environmental compliance and enhancing our reputation in the industry. Client Data Services: Collaborate with clients and account managers to collect, cleanse and analyse EPR-related data, ensuring timely and accurate submissions. Utilise tools including Excel, SQL, and Alteryx to automate and streamline data workflows for regulatory compliance and stakeholder reporting. Client and Stakeholder Engagement: Engage with clients directly, as well as through account managers, maintaining regular contact including onsite meetings across the UK as needed. Collaborate with internal and external stakeholders to ensure the effective delivery of data management services, particularly in a time sensitive regulatory environment. Reporting: Use business intelligence tools such as Power BI and data transformation platforms like Alteryx to create clear, insightful reports and dashboards. Present complex data, validation processes and methodologies in a way that enables clients to fully understand their performance against sustainability and compliance objectives. Compliance Monitoring : Specialise in packaging EPR and support the assessment of client compliance with relevant EPR regulations, advising on best practices and recommending corrective actions where needed. Business Development Support: Assist business development teams by scoping data projects, offering insights into data collection and reporting requirements tailored to client needs. Person Specification Proven experience working in a data role, ideally within an environmental or compliance-driven setting. Advanced proficiency in Microsoft Excel, including automation tools such as formulas and Power Query. Strong experience using Power BI for data visualisation, SQL for managing large datasets, and Alteryx for data processing, transformation, and automation. Knowledge and understanding of CRM systems, preferably Workbooks, for managing client data and workflows. Demonstrated ability to collaborate across teams, including account managers, to deliver projects that meet client specifications and regulatory requirements. Effective communication and presentation skills, capable of explaining complex data findings and methodologies to clients and stakeholders. Demonstrates confidence in expressing viewpoints and effectively stands their ground when working with direct clients, while remaining open to constructive dialogue and collaboration. Strong analytical, organisational, and problem-solving abilities with excellent attention to detail and a focus on compliance. Ability to work both independently and as part of a team, managing tasks efficiently while supporting and supervising junior colleagues. Proactive learner, capable of adapting to new technologies, data platforms, and evolving regulatory frameworks. The successful candidate must be well aligned with the Ecosurety Values Framework. Specifically, we will be looking for examples of: Responsibility; Accountability; Proactivity. Package £42 - 45k per year Permanent contract, full time, 8-hour day with flexibility 28 days holiday plus 8 bank holidays 5 x salary life insurance, 7% employer pension contribution, up to 10% bonus, employee health cash plan, paid sick leave, critical illness cover, 2 weeks workcation, options to buy additional holiday or unpaid leave, 3 days volunteer leave, happy to talk flexible working, remote working, wellbeing support, great office location, £250 home working set up payment. Hybrid working: Employees are expected to work with colleagues (primarily at the office) at least 50% of the month Closing date: 9am, Monday 27th October Start Date: asap REF-
15/10/2025
Full time
Senior Data Specialist Ecosurety is seeking a Senior Data Specialist to play a pivotal role in delivering our Extended Producer Responsibility (EPR) submissions. This role requires exceptional organisational, analytical and communication skills to provide high-level data services to our clients. Working closely with our Client Services team, you will be responsible for delivering high-value data projects and embedding strategic relationships with key clients, including senior stakeholders. As part of our data submissions team, you will collect, process and analyse data relating to packaging and other EPR schemes, using a range of IT platforms such as Excel, Power BI, SQL, Alteryx, and our own internally developed tools. Beyond client-facing work, you will also support the development of efficient and scalable data handling methodologies. Collaboration with client account managers will be central to your success. You will work together to understand client requirements and deliver compliant, accurate, and insightful data outputs. The role demands strong problem-solving abilities and a meticulous approach to ensure compliance with EPR and wider industry regulations. We are an industry leading company of 90+ people, based in the heart of Bristol's vibrant city centre, with a mission to accelerate change towards an environmentally sustainable world. Our clients are many of the UK big brands and retailers, often facing big challenges over their use of packaging. We are a Certified B Corp, committed to balancing profit with our social and environmental impact. Job Description The role has several core aspects that include: Strategic Thinking: Take a proactive role in developing and strengthening long-term strategic relationships with key clients. Through in-depth analysis of their data, identify opportunities to offer services that help clients achieve their sustainability goals. Collaborate with clients to explore innovative solutions, positioning Ecosurety as a trusted partner in driving environmental compliance and enhancing our reputation in the industry. Client Data Services: Collaborate with clients and account managers to collect, cleanse and analyse EPR-related data, ensuring timely and accurate submissions. Utilise tools including Excel, SQL, and Alteryx to automate and streamline data workflows for regulatory compliance and stakeholder reporting. Client and Stakeholder Engagement: Engage with clients directly, as well as through account managers, maintaining regular contact including onsite meetings across the UK as needed. Collaborate with internal and external stakeholders to ensure the effective delivery of data management services, particularly in a time sensitive regulatory environment. Reporting: Use business intelligence tools such as Power BI and data transformation platforms like Alteryx to create clear, insightful reports and dashboards. Present complex data, validation processes and methodologies in a way that enables clients to fully understand their performance against sustainability and compliance objectives. Compliance Monitoring : Specialise in packaging EPR and support the assessment of client compliance with relevant EPR regulations, advising on best practices and recommending corrective actions where needed. Business Development Support: Assist business development teams by scoping data projects, offering insights into data collection and reporting requirements tailored to client needs. Person Specification Proven experience working in a data role, ideally within an environmental or compliance-driven setting. Advanced proficiency in Microsoft Excel, including automation tools such as formulas and Power Query. Strong experience using Power BI for data visualisation, SQL for managing large datasets, and Alteryx for data processing, transformation, and automation. Knowledge and understanding of CRM systems, preferably Workbooks, for managing client data and workflows. Demonstrated ability to collaborate across teams, including account managers, to deliver projects that meet client specifications and regulatory requirements. Effective communication and presentation skills, capable of explaining complex data findings and methodologies to clients and stakeholders. Demonstrates confidence in expressing viewpoints and effectively stands their ground when working with direct clients, while remaining open to constructive dialogue and collaboration. Strong analytical, organisational, and problem-solving abilities with excellent attention to detail and a focus on compliance. Ability to work both independently and as part of a team, managing tasks efficiently while supporting and supervising junior colleagues. Proactive learner, capable of adapting to new technologies, data platforms, and evolving regulatory frameworks. The successful candidate must be well aligned with the Ecosurety Values Framework. Specifically, we will be looking for examples of: Responsibility; Accountability; Proactivity. Package £42 - 45k per year Permanent contract, full time, 8-hour day with flexibility 28 days holiday plus 8 bank holidays 5 x salary life insurance, 7% employer pension contribution, up to 10% bonus, employee health cash plan, paid sick leave, critical illness cover, 2 weeks workcation, options to buy additional holiday or unpaid leave, 3 days volunteer leave, happy to talk flexible working, remote working, wellbeing support, great office location, £250 home working set up payment. Hybrid working: Employees are expected to work with colleagues (primarily at the office) at least 50% of the month Closing date: 9am, Monday 27th October Start Date: asap REF-
MIS & Data Manager Profectus Recruitment is delighted to be representing a prestigious independent school in Berkshire that is looking to appoint an experienced MIS & Data Manager. This successful candidate will take ownership of the school's information systems and ensure the smooth management, reporting and integration of data across all departments. The position will suit a technically capable professional who enjoys improving processes, driving system performance and delivering data that informs decision-making. Working as part of a close-knit IT team, you'll be instrumental in developing and maintaining the school's management information systems while supporting strategic projects and long-term digital initiatives. Role Overview: As MIS & Data Manager, you will act as the key point of expertise for the school's Management Information System (iSAMS) and related data platforms. You'll oversee the collection, quality and reporting of academic and operational data, streamline how systems communicate with one another and identify opportunities to enhance efficiency and performance through better use of technology. Main Duties and Responsibilities: Lead the administration and development of the school's MIS (iSAMS) and associated systems. Maintain accurate, secure and consistent data across all electronic platforms. Design and manage data reporting cycles, dashboards and analytics tools. Review existing processes, identify gaps and implement improvements through automation and system integration. Work with suppliers and partners to ensure technology and services remain effective and good value. Support GDPR compliance and promote best practice in data management. Produce clear and comprehensive documentation and user guidance. Contribute to disaster recovery and business continuity planning. Deliver user training and act as a technical mentor to junior IT staff. Provide strategic advice to the Bursar and Senior Leadership Team on systems development and investment. About You: Strong understanding of data analysis, business process analysis and systems management. Previous experience managing a MIS or similar platform within a complex organisation (iSAMS experience advantageous but not expected). Confident producing reports and dashboards using SQL Server Reporting Services (SSRS) and Visual Studio. What's on Offer: Complimentary meals during working hours Free use of the school's sports facilities, including gym and swimming pool Free parking on site Employee Assistance Programme and Cycle to Work scheme 30 days of paid annual leave Pension and car schemes Professional development and ongoing training support Discounts on school fees and various retail and travel brands If the above sounds applicable do please apply with your latest CV for an immediate response.
15/10/2025
Full time
MIS & Data Manager Profectus Recruitment is delighted to be representing a prestigious independent school in Berkshire that is looking to appoint an experienced MIS & Data Manager. This successful candidate will take ownership of the school's information systems and ensure the smooth management, reporting and integration of data across all departments. The position will suit a technically capable professional who enjoys improving processes, driving system performance and delivering data that informs decision-making. Working as part of a close-knit IT team, you'll be instrumental in developing and maintaining the school's management information systems while supporting strategic projects and long-term digital initiatives. Role Overview: As MIS & Data Manager, you will act as the key point of expertise for the school's Management Information System (iSAMS) and related data platforms. You'll oversee the collection, quality and reporting of academic and operational data, streamline how systems communicate with one another and identify opportunities to enhance efficiency and performance through better use of technology. Main Duties and Responsibilities: Lead the administration and development of the school's MIS (iSAMS) and associated systems. Maintain accurate, secure and consistent data across all electronic platforms. Design and manage data reporting cycles, dashboards and analytics tools. Review existing processes, identify gaps and implement improvements through automation and system integration. Work with suppliers and partners to ensure technology and services remain effective and good value. Support GDPR compliance and promote best practice in data management. Produce clear and comprehensive documentation and user guidance. Contribute to disaster recovery and business continuity planning. Deliver user training and act as a technical mentor to junior IT staff. Provide strategic advice to the Bursar and Senior Leadership Team on systems development and investment. About You: Strong understanding of data analysis, business process analysis and systems management. Previous experience managing a MIS or similar platform within a complex organisation (iSAMS experience advantageous but not expected). Confident producing reports and dashboards using SQL Server Reporting Services (SSRS) and Visual Studio. What's on Offer: Complimentary meals during working hours Free use of the school's sports facilities, including gym and swimming pool Free parking on site Employee Assistance Programme and Cycle to Work scheme 30 days of paid annual leave Pension and car schemes Professional development and ongoing training support Discounts on school fees and various retail and travel brands If the above sounds applicable do please apply with your latest CV for an immediate response.
IT Service Delivery Manager Central London £70,000 - £80,000 PA A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years. This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change. Key Responsibilities Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management Oversee third-party service providers, ensuring contractual and performance standards are met Identify and address process gaps, implement corrective actions and champion continuous improvement Produce and present detailed monthly service reports and performance reviews for key stakeholders Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels Identify risks to service continuity and implement mitigation strategies to maintain operational stability Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT) Proven success in managing IT support operations and delivering high-quality IT services Strong technical background with hands-on IT support experience Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) Experienced ServiceNow Administrator or Product Owner Inspirational people leader with a proven ability to motivate, develop and manage teams Excellent communication and stakeholder management skills Strong analytical and organisational abilities, with a proactive approach to problem-solving
15/10/2025
Full time
IT Service Delivery Manager Central London £70,000 - £80,000 PA A leading construction engineering organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT Service Delivery Manager. This is a highly acquisitive business with ambitious growth plans over the coming years. This is a pivotal role within a high-performing IT team, ideal for a proactive leader with a strong technical background and a passion for delivering outstanding service. You'll oversee 1st and 2nd line support teams, take ownership of the ServiceNow platform and play a key role in driving operational maturity, continuous improvement and service optimisation. You'll also contribute to wider business initiatives, including M&A integration projects, ensuring smooth transitions and consistent service delivery throughout periods of change. Key Responsibilities Lead, coach and develop IT support teams through regular reviews, mentoring and structured development plans Own and optimise the ServiceNow platform, driving adoption and alignment with organisational goals Manage daily operations, allocate resources effectively and monitor incident and request trends to ensure SLA compliance Embed ITIL best practices across all service management disciplines, including Incident, Problem, Change, Release and Major Incident Management Oversee third-party service providers, ensuring contractual and performance standards are met Identify and address process gaps, implement corrective actions and champion continuous improvement Produce and present detailed monthly service reports and performance reviews for key stakeholders Handle escalations with professionalism, ensuring timely resolution and high satisfaction levels Identify risks to service continuity and implement mitigation strategies to maintain operational stability Maintain accurate configuration records (CMDB), service catalogues and internal knowledge bases Support IT service integration during mergers and acquisitions, ensuring alignment with business objectives and minimal disruption Requirements: Experience working in IT service delivery within complex or infrastructure-heavy environments (e.g. construction, utilities, transport, or enterprise IT) Proven success in managing IT support operations and delivering high-quality IT services Strong technical background with hands-on IT support experience Deep understanding of ITIL frameworks (Intermediate certification or higher preferred) Experienced ServiceNow Administrator or Product Owner Inspirational people leader with a proven ability to motivate, develop and manage teams Excellent communication and stakeholder management skills Strong analytical and organisational abilities, with a proactive approach to problem-solving
We're Atom The bank that's leading the fintech charge! We're not like the rest. We're true innovators, and we're redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler. Could you be the next innovator to join us? Want to join us? Atom's Tech Delivery teams create new features that our customers love. We automate our internal processes, so our colleagues don't have to do things manually. Our Tech Delivery teams are responsible for managing and delivering all change in Atom, technical & non-technical. We achieve this by bringing people with different skills together into cross-functional & highly performant teams, to guide us on our mission of making banking better for everyone! We've aligned our Tech Delivery teams to business value streams covering Mortgages, Business Lending, Savings, Enterprise & Platform. These value streams are divided into sub-streams, such as Origination and Servicing within Mortgages. As an Atom Delivery Lead, you'll lead the Technology activity for a value sub-stream. You'll collaborate with your value stream & sub-stream commercial teams & product managers, understanding & contributing to the build of the business roadmap & product strategy, whilst also creating this for your sub-stream. A focus on delivering early value to customers frequently & predictably is key, whilst executing on the change programme. We are committed to applying DevOps principles & practices on our journey to become an elite delivery organisation, as part of this you'll need to nurture and inspire your sub-stream team to take accountability for their delivery process and the great outcomes they deliver. We do whatever it takes to get the job done, here at Atom, so this role will involve at points rolling up your sleeves and diving into UX design reviews, testing software, architecture & code reviews, writing user stories and editing technical documents. What will you be doing? You will also: Champion good practice within their teams to support their ongoing improvement. Work with their architecture team members to create a technology strategy. Help the team measure and understand their performance using relevant metrics (DORA and other metrics such as throughput, cycle time, happiness), using them as a basis for improvement. Utilise feedback for continuous learning and improvement in efficient and incremental value delivery to accelerate speed to market. Identify and implement improvements in People/Team Topologies, Process, Technology and Culture. Manage of the Run/Opex and Change/Capex budgets for their sub-stream, working with Finance on forecasts and actuals. What do we need from you? Be delivery focussed - You deliver to commitments whilst ensuring quality. Be customer focussed - You create products that our colleagues or customers love. Proven experience of successful Agile delivery Knowledge and understanding of frameworks such as Scrum, Kanban, & Lean whilst working in Agile environments Knowledge and experience of other techniques that complement agility, such as Dev(Sec)Ops, Lean, Systems Thinking, Queuing Theory, Theory of Constraints Experience in leading delivery teams, and helping them become mature, high-performing, and autonomous. Understanding of modern technology, e.g. Cloud Computing, CI/CD, IaC, Microservices Possess a deep understanding of software delivery lifecycle. Experience managing products and backlogs in Jira and Confluence What's in it for you? Flexible Hybrid 4-day work week Annual Share Option - performance-related Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Enhanced Parental Leave Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom bank are unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
15/10/2025
Full time
We're Atom The bank that's leading the fintech charge! We're not like the rest. We're true innovators, and we're redefining what a bank should be. Ours is a bank for today and the future, a mobile-first bank. Forget the stuffy branches, with Atom you can bank whenever, wherever, faster, and simpler. Could you be the next innovator to join us? Want to join us? Atom's Tech Delivery teams create new features that our customers love. We automate our internal processes, so our colleagues don't have to do things manually. Our Tech Delivery teams are responsible for managing and delivering all change in Atom, technical & non-technical. We achieve this by bringing people with different skills together into cross-functional & highly performant teams, to guide us on our mission of making banking better for everyone! We've aligned our Tech Delivery teams to business value streams covering Mortgages, Business Lending, Savings, Enterprise & Platform. These value streams are divided into sub-streams, such as Origination and Servicing within Mortgages. As an Atom Delivery Lead, you'll lead the Technology activity for a value sub-stream. You'll collaborate with your value stream & sub-stream commercial teams & product managers, understanding & contributing to the build of the business roadmap & product strategy, whilst also creating this for your sub-stream. A focus on delivering early value to customers frequently & predictably is key, whilst executing on the change programme. We are committed to applying DevOps principles & practices on our journey to become an elite delivery organisation, as part of this you'll need to nurture and inspire your sub-stream team to take accountability for their delivery process and the great outcomes they deliver. We do whatever it takes to get the job done, here at Atom, so this role will involve at points rolling up your sleeves and diving into UX design reviews, testing software, architecture & code reviews, writing user stories and editing technical documents. What will you be doing? You will also: Champion good practice within their teams to support their ongoing improvement. Work with their architecture team members to create a technology strategy. Help the team measure and understand their performance using relevant metrics (DORA and other metrics such as throughput, cycle time, happiness), using them as a basis for improvement. Utilise feedback for continuous learning and improvement in efficient and incremental value delivery to accelerate speed to market. Identify and implement improvements in People/Team Topologies, Process, Technology and Culture. Manage of the Run/Opex and Change/Capex budgets for their sub-stream, working with Finance on forecasts and actuals. What do we need from you? Be delivery focussed - You deliver to commitments whilst ensuring quality. Be customer focussed - You create products that our colleagues or customers love. Proven experience of successful Agile delivery Knowledge and understanding of frameworks such as Scrum, Kanban, & Lean whilst working in Agile environments Knowledge and experience of other techniques that complement agility, such as Dev(Sec)Ops, Lean, Systems Thinking, Queuing Theory, Theory of Constraints Experience in leading delivery teams, and helping them become mature, high-performing, and autonomous. Understanding of modern technology, e.g. Cloud Computing, CI/CD, IaC, Microservices Possess a deep understanding of software delivery lifecycle. Experience managing products and backlogs in Jira and Confluence What's in it for you? Flexible Hybrid 4-day work week Annual Share Option - performance-related Incredibly generous company pension scheme (maximum of 13% of Atom input - you can put in more) 'All About Me' fund: £200 per year to spend on personal development. 22.5 days annual leave plus public holidays Private Medical Insurance, Health Cash Plan & Life Insurance Enhanced Parental Leave Electric Vehicle Scheme PLEASE NOTE: You must have the legal right to work in the UK to apply for this role as Atom bank are unable to support Visa Applications/Sponsorship. Atom is an equal opportunities employer. We value you as an individual and therefore disregard race, religion/belief, gender, sexual orientation, maternity/pregnancy, age, gender reassignment, marriage/civil partnership and disability in any hiring decisions we make. Atom will always adhere to the Equality Act 2010. All roles within Atom must adhere to the Conduct Rules as set out by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). As part of Atom bank's commitment to the FCA's Consumer Duty, Atom will, take all reasonable steps to avoid causing foreseeable harm to customers, take all reasonable steps to enable customers to pursue their financial objectives and act in good faith.
Tools, Automation, Middleware & Patching Operations Manager Hybrid working £550-£850 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor to Team lead/manage a team specialising in Automation, Middleware & Patching. Firstly, as the operations Leader, you will be responsible for managing enterprise IT operations tooling, middleware platforms, automation solutions and patching compliance. Secondly, from a future development perspective, you will also have the technical foresight to design reliable and robust systems ensuring future stability. You will lead a team of specialists to ensure operational tools and automation frameworks are effectively deployed, maintained and optimised, while driving efficiencies and ensuring secure, compliant infrastructure. This role requires a background and strong expertise in enterprise toolsets, automation technologies and patch management processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve service delivery efficiency. Collaborate with database and storage teams to integrate tools and automation into core operations. Develop and maintain standard operating procedures for tooling, middleware and patching. Ensure consistent monitoring, reporting and compliance dashboards are in up to date and in-place for patching and tooling. Work with security and governance teams to align patching schedules with vulnerability management requirements. Provide operational reporting for Stakeholders, including compliance metrics. Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling, middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patch management, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
15/10/2025
Full time
Tools, Automation, Middleware & Patching Operations Manager Hybrid working £550-£850 per day (umbrella engagement) Our client, an industry leading national business, is looking to hire a contractor to Team lead/manage a team specialising in Automation, Middleware & Patching. Firstly, as the operations Leader, you will be responsible for managing enterprise IT operations tooling, middleware platforms, automation solutions and patching compliance. Secondly, from a future development perspective, you will also have the technical foresight to design reliable and robust systems ensuring future stability. You will lead a team of specialists to ensure operational tools and automation frameworks are effectively deployed, maintained and optimised, while driving efficiencies and ensuring secure, compliant infrastructure. This role requires a background and strong expertise in enterprise toolsets, automation technologies and patch management processes. Engagement via Umbrella Company Only; all taxes & NI deducted at source. General responsibilities Lead operations of enterprise tooling platforms including SCCM, Scorch, BMC, Ansible and MuleSoft. Define and deliver patching strategies ensuring maximum infrastructure security and compliance with regulatory requirements. Oversee middleware operations. Drive automation initiatives thus reducing manual effort to improve service delivery efficiency. Collaborate with database and storage teams to integrate tools and automation into core operations. Develop and maintain standard operating procedures for tooling, middleware and patching. Ensure consistent monitoring, reporting and compliance dashboards are in up to date and in-place for patching and tooling. Work with security and governance teams to align patching schedules with vulnerability management requirements. Provide operational reporting for Stakeholders, including compliance metrics. Manage vendor relationships and licensing agreements for tooling and middleware platforms. Required Skills & Experience Proven experience managing enterprise operations tooling, middleware and patch management. Strong expertise with SCCM, Scorch, BMC, Ansible and MuleSoft platforms. Demonstrated experience in patch management, vulnerability remediation and compliance reporting. Hands-on knowledge of automation frameworks and orchestration platforms. ITIL Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IT Manager - Divisional Technology Lead Location: Redditch or Rotherham (occasional travel to other sites) Salary: £70,000-£75,000 + Excellent Benefits including car allowance, 10% bonus, 25 days holiday. We're looking for a hands-on IT Manager to lead technology delivery across a fast-paced, divisional business. You'll work independently, managing outsourced suppliers and internal stakeholders, while driving transformation, cloud adoption, and compliance initiatives. The Role: This is a delivery-focused, hands-on role. You'll lead IT projects, manage 3rd party vendors, and shape the division's technology roadmap. Key priorities include Office 365 tenant migrations, cloud adoption, data migration and integration, HR and business platform rollouts, portal and API development, and cybersecurity uplift. You'll also consolidate suppliers, implement governance frameworks, and provide actionable insights and reporting to senior leadership. Key Responsibilities: Lead technology projects from concept to delivery, including Office 365 migration, cloud and server-to-cloud transitions, HR systems, and other business platforms. Manage outsourced suppliers, vendor agreements, and service performance, ensuring resilience, scalability, and cost efficiency. Implement IT policies, governance, and compliance frameworks to support business and regulatory requirements. Guide stakeholders, build relationships across teams, and translate divisional needs into practical technical solutions. Provide senior leadership with reporting on projects, IT performance, and strategic recommendations. Identify opportunities to leverage automation, AI, and other innovations to improve efficiency and business outcomes. About You: Experienced in large, complex, or PE-backed environments, ideally with exposure to M&A activity. Hands-on and self-motivated; comfortable working alone and leading through influence. Strong knowledge of Office 365, cloud migrations, enterprise platforms, cybersecurity, and data management. Skilled in supplier management, service consolidation, and contract negotiation. Able to engage teams, influence stakeholders, and communicate technical concepts clearly. Flexible, mobile, and willing to travel occasionally to regional sites. If you thrive in a fast-moving environment and want to take ownership of a divisional technology transformation, this role offers the chance to make a real impact. Interested? Send your CV now!
15/10/2025
Full time
IT Manager - Divisional Technology Lead Location: Redditch or Rotherham (occasional travel to other sites) Salary: £70,000-£75,000 + Excellent Benefits including car allowance, 10% bonus, 25 days holiday. We're looking for a hands-on IT Manager to lead technology delivery across a fast-paced, divisional business. You'll work independently, managing outsourced suppliers and internal stakeholders, while driving transformation, cloud adoption, and compliance initiatives. The Role: This is a delivery-focused, hands-on role. You'll lead IT projects, manage 3rd party vendors, and shape the division's technology roadmap. Key priorities include Office 365 tenant migrations, cloud adoption, data migration and integration, HR and business platform rollouts, portal and API development, and cybersecurity uplift. You'll also consolidate suppliers, implement governance frameworks, and provide actionable insights and reporting to senior leadership. Key Responsibilities: Lead technology projects from concept to delivery, including Office 365 migration, cloud and server-to-cloud transitions, HR systems, and other business platforms. Manage outsourced suppliers, vendor agreements, and service performance, ensuring resilience, scalability, and cost efficiency. Implement IT policies, governance, and compliance frameworks to support business and regulatory requirements. Guide stakeholders, build relationships across teams, and translate divisional needs into practical technical solutions. Provide senior leadership with reporting on projects, IT performance, and strategic recommendations. Identify opportunities to leverage automation, AI, and other innovations to improve efficiency and business outcomes. About You: Experienced in large, complex, or PE-backed environments, ideally with exposure to M&A activity. Hands-on and self-motivated; comfortable working alone and leading through influence. Strong knowledge of Office 365, cloud migrations, enterprise platforms, cybersecurity, and data management. Skilled in supplier management, service consolidation, and contract negotiation. Able to engage teams, influence stakeholders, and communicate technical concepts clearly. Flexible, mobile, and willing to travel occasionally to regional sites. If you thrive in a fast-moving environment and want to take ownership of a divisional technology transformation, this role offers the chance to make a real impact. Interested? Send your CV now!
Do you love new challenges? Are you excited about new technology experimentation? Are you looking for a new challenge that stretches your talents? Then this could be the role for you. We are looking for a Data Engineer that likes solving complex problems across a full spectrum of technologies. You will help ensure our technological infrastructure operates seamlessly in support of our business objectives. You will help us to create and develop data as we move forward into our new Snowflake environment to ensure we deliver accurate and timely information to the rest of the business. Duties Include: Develop and implement data pipelines that extract, transform and load data using into our Snowflake environment for use with reporting tools such as Power BI and SSRS.Work on ingesting, storing, processing and analysing large data setsAssist in the creation and maintenance of a scalable and high-performance data warehouse.Translate complex technical and functional requirements into detailed designsInvestigate and analyse alternative solutions to data storing, processing etc. to ensure the most streamlined approaches are implemented. Responsibilities Include: Develop and maintain data pipelines implementing ETL/ELT processes using Take responsibility for data set development and implementation Work closely with the wider data and BI team's in implementing data analytic pipelines Help define data governance policies and support data versioning processes Maintain security and data privacy Define, build and maintain the data pipelines that will enable faster, better, data-informed decision-making within the business. An expert in SQL development, designing and developing scalable ETL packages from the business source systems Analyse complex data elements and systems, data flow, dependencies, and relationships to contribute to conceptual physical and logical data models. Responsible for designing, architecting and developing the data environment. Supporting and influencing the implementation of the data strategy. Work collaboratively with the entire Data & Analytics teams, providing support to the entire department for its data centric needs. Keep up with industry trends and best practices, advising senior management on new and improved data engineering strategies that will drive departmental performance, promoting informed decision-making, and ultimately improving overall business performance. Performs similar duties as delegated by the Data manager, Senior Data & Analytics manager and Chief Information Officer. Convey technical messages to collaborative non-technical departments and colleagues Documentation of Data architecture, policies, and procedures Essential Criteria: Must have at least 3 years experience as a Data Engineer Must have Snowflake experience Must have Azure experience Why Cygnet? We'll offer you: An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP. 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Ready to make a positive change? Please click on the 'apply now' link below Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
15/10/2025
Full time
Do you love new challenges? Are you excited about new technology experimentation? Are you looking for a new challenge that stretches your talents? Then this could be the role for you. We are looking for a Data Engineer that likes solving complex problems across a full spectrum of technologies. You will help ensure our technological infrastructure operates seamlessly in support of our business objectives. You will help us to create and develop data as we move forward into our new Snowflake environment to ensure we deliver accurate and timely information to the rest of the business. Duties Include: Develop and implement data pipelines that extract, transform and load data using into our Snowflake environment for use with reporting tools such as Power BI and SSRS.Work on ingesting, storing, processing and analysing large data setsAssist in the creation and maintenance of a scalable and high-performance data warehouse.Translate complex technical and functional requirements into detailed designsInvestigate and analyse alternative solutions to data storing, processing etc. to ensure the most streamlined approaches are implemented. Responsibilities Include: Develop and maintain data pipelines implementing ETL/ELT processes using Take responsibility for data set development and implementation Work closely with the wider data and BI team's in implementing data analytic pipelines Help define data governance policies and support data versioning processes Maintain security and data privacy Define, build and maintain the data pipelines that will enable faster, better, data-informed decision-making within the business. An expert in SQL development, designing and developing scalable ETL packages from the business source systems Analyse complex data elements and systems, data flow, dependencies, and relationships to contribute to conceptual physical and logical data models. Responsible for designing, architecting and developing the data environment. Supporting and influencing the implementation of the data strategy. Work collaboratively with the entire Data & Analytics teams, providing support to the entire department for its data centric needs. Keep up with industry trends and best practices, advising senior management on new and improved data engineering strategies that will drive departmental performance, promoting informed decision-making, and ultimately improving overall business performance. Performs similar duties as delegated by the Data manager, Senior Data & Analytics manager and Chief Information Officer. Convey technical messages to collaborative non-technical departments and colleagues Documentation of Data architecture, policies, and procedures Essential Criteria: Must have at least 3 years experience as a Data Engineer Must have Snowflake experience Must have Azure experience Why Cygnet? We'll offer you: An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP. 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Ready to make a positive change? Please click on the 'apply now' link below Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
15/10/2025
Full time
About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Do you love new challenges? Are you excited about new technology experimentation? Are you looking for a new challenge that stretches your talents? Then this could be the role for you. We are looking for a Data Engineer that likes solving complex problems across a full spectrum of technologies. You will help ensure our technological infrastructure operates seamlessly in support of our business objectives. You will help us to create and develop data as we move forward into our new Snowflake environment to ensure we deliver accurate and timely information to the rest of the business. Duties Include: Develop and implement data pipelines that extract, transform and load data using into our Snowflake environment for use with reporting tools such as Power BI and SSRS.Work on ingesting, storing, processing and analysing large data setsAssist in the creation and maintenance of a scalable and high-performance data warehouse.Translate complex technical and functional requirements into detailed designsInvestigate and analyse alternative solutions to data storing, processing etc. to ensure the most streamlined approaches are implemented. Responsibilities Include: Develop and maintain data pipelines implementing ETL/ELT processes using Take responsibility for data set development and implementation Work closely with the wider data and BI team's in implementing data analytic pipelines Help define data governance policies and support data versioning processes Maintain security and data privacy Define, build and maintain the data pipelines that will enable faster, better, data-informed decision-making within the business. An expert in SQL development, designing and developing scalable ETL packages from the business source systems Analyse complex data elements and systems, data flow, dependencies, and relationships to contribute to conceptual physical and logical data models. Responsible for designing, architecting and developing the data environment. Supporting and influencing the implementation of the data strategy. Work collaboratively with the entire Data & Analytics teams, providing support to the entire department for its data centric needs. Keep up with industry trends and best practices, advising senior management on new and improved data engineering strategies that will drive departmental performance, promoting informed decision-making, and ultimately improving overall business performance. Performs similar duties as delegated by the Data manager, Senior Data & Analytics manager and Chief Information Officer. Convey technical messages to collaborative non-technical departments and colleagues Documentation of Data architecture, policies, and procedures Essential Criteria: Must have at least 3 years experience as a Data Engineer Must have Snowflake experience Must have Azure experience Why Cygnet? We'll offer you: An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP. 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Ready to make a positive change? Please click on the 'apply now' link below Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
15/10/2025
Full time
Do you love new challenges? Are you excited about new technology experimentation? Are you looking for a new challenge that stretches your talents? Then this could be the role for you. We are looking for a Data Engineer that likes solving complex problems across a full spectrum of technologies. You will help ensure our technological infrastructure operates seamlessly in support of our business objectives. You will help us to create and develop data as we move forward into our new Snowflake environment to ensure we deliver accurate and timely information to the rest of the business. Duties Include: Develop and implement data pipelines that extract, transform and load data using into our Snowflake environment for use with reporting tools such as Power BI and SSRS.Work on ingesting, storing, processing and analysing large data setsAssist in the creation and maintenance of a scalable and high-performance data warehouse.Translate complex technical and functional requirements into detailed designsInvestigate and analyse alternative solutions to data storing, processing etc. to ensure the most streamlined approaches are implemented. Responsibilities Include: Develop and maintain data pipelines implementing ETL/ELT processes using Take responsibility for data set development and implementation Work closely with the wider data and BI team's in implementing data analytic pipelines Help define data governance policies and support data versioning processes Maintain security and data privacy Define, build and maintain the data pipelines that will enable faster, better, data-informed decision-making within the business. An expert in SQL development, designing and developing scalable ETL packages from the business source systems Analyse complex data elements and systems, data flow, dependencies, and relationships to contribute to conceptual physical and logical data models. Responsible for designing, architecting and developing the data environment. Supporting and influencing the implementation of the data strategy. Work collaboratively with the entire Data & Analytics teams, providing support to the entire department for its data centric needs. Keep up with industry trends and best practices, advising senior management on new and improved data engineering strategies that will drive departmental performance, promoting informed decision-making, and ultimately improving overall business performance. Performs similar duties as delegated by the Data manager, Senior Data & Analytics manager and Chief Information Officer. Convey technical messages to collaborative non-technical departments and colleagues Documentation of Data architecture, policies, and procedures Essential Criteria: Must have at least 3 years experience as a Data Engineer Must have Snowflake experience Must have Azure experience Why Cygnet? We'll offer you: An opening to undertake further learning with our excellent apprenticeship scheme Expert supervision & support Free Health Cash plan Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP. 24 hours free GP support line Free life assurance cover Free eye tests Car lease discounts Discounted gym membership Free mortgage broker and Insurance cover Pension scheme Employee NHS - discount savings & "Cycle to Work" scheme Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks Ready to make a positive change? Please click on the 'apply now' link below Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Primary Details Time Type: Full time Worker Type: Employee SOC Principal Analyst Permanent London/ Hybrid At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Europe is currently recruiting a SOC Principal Analyst to join our cyber security team in our London Office. Reporting to regional team leads, the SOC Principal Analyst will be a key member of our rapidly growing Global Security Operations team. Your new role This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events. The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques. Main responsibilities: Act as point of escalation and mentor to junior SOC analysts. Translates business objectives into security objectives by providing support in design/architecture for new security applications to improve the current security posture globally for QBE. Recommends and implements initiatives, develops IR processes and procedures. Contribute to the ongoing development of security operations "best practice" and support continuous improvement. Provide guidance regarding security technical support, and influence peers in following best practice. Review new security products and ascertain their suitability for the QBE environment. Execute threat hunting activities using various proprietary and open source tools to identify current and emerging threats that pose a risk to QBE. Build strong relationships with internal and external stakeholders to maintain and improve QBE security and enhance knowledge and information sharing. Actively communicate with staff and third parties to correctly identify and resolve problems and manage their expectations. Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved. Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures. Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs Actively manage and apply the phases of Incident Response (preparation, identification, containment, eradication, recovery and lessons learned) Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team. About you Advanced technical expertise of security solutions and technologies, including: Windows, Linux, Networking, Security Architecture experience and knowledge of packet flow/TCP/UDP traffic, Firewall and proxy technologies, cloud solutions, anti-virus, static and dynamic malware analysis techniques Expert in performing analytics with different types of logs, i.e. network, active directory, database, DNS, firewall, proxies, host-based security, cloud and applications logs etc. Working experience in leading security incidents at all levels related to incident response Working experience in managing 2nd/3rd level security events Ability to manage strong relationships with global security operations colleagues and other departments, including network teams and incident managers. Demonstrated ability to make decisions on remediation and counter measures Be able to communicate effectively and update senior stakeholders globally Why QBE? At My Best? ?At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best".It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
15/10/2025
Full time
Primary Details Time Type: Full time Worker Type: Employee SOC Principal Analyst Permanent London/ Hybrid At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Europe is currently recruiting a SOC Principal Analyst to join our cyber security team in our London Office. Reporting to regional team leads, the SOC Principal Analyst will be a key member of our rapidly growing Global Security Operations team. Your new role This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events. The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques. Main responsibilities: Act as point of escalation and mentor to junior SOC analysts. Translates business objectives into security objectives by providing support in design/architecture for new security applications to improve the current security posture globally for QBE. Recommends and implements initiatives, develops IR processes and procedures. Contribute to the ongoing development of security operations "best practice" and support continuous improvement. Provide guidance regarding security technical support, and influence peers in following best practice. Review new security products and ascertain their suitability for the QBE environment. Execute threat hunting activities using various proprietary and open source tools to identify current and emerging threats that pose a risk to QBE. Build strong relationships with internal and external stakeholders to maintain and improve QBE security and enhance knowledge and information sharing. Actively communicate with staff and third parties to correctly identify and resolve problems and manage their expectations. Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved. Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures. Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs Actively manage and apply the phases of Incident Response (preparation, identification, containment, eradication, recovery and lessons learned) Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team. About you Advanced technical expertise of security solutions and technologies, including: Windows, Linux, Networking, Security Architecture experience and knowledge of packet flow/TCP/UDP traffic, Firewall and proxy technologies, cloud solutions, anti-virus, static and dynamic malware analysis techniques Expert in performing analytics with different types of logs, i.e. network, active directory, database, DNS, firewall, proxies, host-based security, cloud and applications logs etc. Working experience in leading security incidents at all levels related to incident response Working experience in managing 2nd/3rd level security events Ability to manage strong relationships with global security operations colleagues and other departments, including network teams and incident managers. Demonstrated ability to make decisions on remediation and counter measures Be able to communicate effectively and update senior stakeholders globally Why QBE? At My Best? ?At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best".It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
15/10/2025
Full time
Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
Engineering Manager (Salesforce / Vlocity) Permanent - Leeds Hybrid (circa 3 days a week in the office) FPSG seek an experienced hands on Salesforce Engineering Manager, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the wider Microsoft estate. The Engineering Manager's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in a microsoft technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as the engineering Manager, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity and its wider Ecosystem, Integration services, bespoke build and applications architecture. Highly desireable to have exerience in .Net Services, Azure Cloud etc Exposure to influencing a wider SDLC and development environment, pipelines, integrations and build. A proven ability to lead a diverse team that design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Leeds, office locations including, Middlesbrough, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating wider SDLC functions is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, plus Bonus options, Enhanced pension and Extensive employee benefits programme. Key skills terminology Salesforce Engineering Manager, Lead Salesforce Engineer, Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, Salesforce Industries, Vlocity, CPQ, OpniScript, DataRaptor, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
15/10/2025
Full time
Engineering Manager (Salesforce / Vlocity) Permanent - Leeds Hybrid (circa 3 days a week in the office) FPSG seek an experienced hands on Salesforce Engineering Manager, who can bring both 'Team' and 'Technical' leadership to assist the creation of a new Single Source Digital Platform. You will be central to building the new Salesforce Industries / Vlocity platform, maximising the wider Microsoft estate. The Engineering Manager's responsibilities will include: Leading the engineering team from the front, setting & managing expectations. Championing excellence across design, coding and implementation. Contribute to setting, executing and delivering the engineering strategy. Bringing a hands on approach to code review, best practice and troubleshooting, for both team members and third-party engineers. Coordinating representation of your team with Product Owners, Scrum Masters, SME's and Business sponsors. Championing an Agile and DevOps orientated operating model, improving core DORA metrics. Brining industry experience and understanding to the forefront of Salesforce development in a microsoft technical estate. Bring inspiration and ingenuity to deliver scalable, best of breed solutions. Acting as a line manager and mentor to development team colleagues. To be the successful as the engineering Manager, you will need experience of: A track record leading high performing engineering teams It is ESSENTIAL to have a demonstrable and up-to-date track record in Salesforce / Salesforce Industries / Vlocity and its wider Ecosystem, Integration services, bespoke build and applications architecture. Highly desireable to have exerience in .Net Services, Azure Cloud etc Exposure to influencing a wider SDLC and development environment, pipelines, integrations and build. A proven ability to lead a diverse team that design and deliver complex high volume solutions, ideally in a financial services environment An understanding of current and emerging technologies and their potential to deliver business benefits A product-centric approach to Agile development. Please note: This role requires you to be onsite 3 days a week therefore a reasonable commutable domicile is expected. In addition to Leeds, office locations including, Middlesbrough, Bristol, Tunbridge Wells or Bournemouth can be considered If Salesforce Industries / Vlocity development experience encorporating wider SDLC functions is not cleary highlighted on your CV your application cannot be progressed. Reward This client has an enviable reputation of offering candidates a diverse range of enterprise project opportunities, where complexity and collaboration will ensure continual personal and technical development. In return, the successful Engineer will receive: a salary and package commensurate with experience and in the upper quartile for the market, plus Bonus options, Enhanced pension and Extensive employee benefits programme. Key skills terminology Salesforce Engineering Manager, Lead Salesforce Engineer, Salesforce Engineer, Principal Salesforce Engineer, Salesforce Technical Lead, Salesforce, Salesforce Industries, Vlocity, CPQ, OpniScript, DataRaptor, .Net, Azure, RDBMS, SQL, CI, CD, DevOps, Agile, SCRUM, DORA. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
La Fosse Associates Limited
Solihull, West Midlands
Role : Senior Solutions Architect Location - Solihull, Hook, or London (hybrid) Salary - up to £90K base + benefits Industry : Business Process Outsourcing/Public services industry Purpose: The Senior Solution Architect plays a key role in delivering IT projects and bids by collaborating with business and IT stakeholders to understand requirements, identify gaps in existing capabilities, define solutions to address those gaps, and ensure solutions align with the company's architectural principles and IT strategy while maintaining project scope. They work closely with clients and business representatives to design effective IT solutions that meet project or bid requirements and assess the impact of proposed solutions on business profitability. Senior Solution Architects are expected to specialize in at least one (typically two) IT domains while maintaining broad knowledge of current and emerging technologies. They may also manage and mentor Solution Architects, providing leadership and guidance to ensure consistent quality and alignment with the company's architectural standards. Responsibilities: - Collaborate with Business and IT Project Managers to understand business needs and deliver appropriate solution designs for each project. - Work with business development and bid teams to define suitable solutions and cost models for bids. - Participate in solution reviews and governance boards to ensure designs comply with the company's architectural standards. - Present and take ownership of solution designs and cost models within the bid governance framework. - Collaborate with IT professionals (eg, Enterprise Architects, Technical Leads) to design solutions for business operations and bids. - Ensure project and bid implementations adhere to approved architectural designs. - Provide architectural guidance and leadership to delivery teams to ensure alignment with solution designs. - Support project delivery and the change control process throughout implementation. - Communicate complex technical concepts and solution strategies clearly to non-technical stakeholders and IT peers. - Work with IT Project Managers and BU DP to ensure solution design milestones are achieved according to project plans. - Develop solution and service designs that align with business needs, Enterprise Architecture roadmaps, and IT strategies. - Evaluate supplier proposals to ensure deliverability, quality, and alignment with Enterprise Architecture and standard services. - Document solution and service designs in sufficient detail for clear understanding and execution by business users. - Define solution structures for business problems that may span multiple applications and technologies. Required Experience: - The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. - Proven experience in government outsourcing projects, with the ability to interpret business requirements while staying current with emerging IT technologies. - A degree in an IT-related discipline (or equivalent experience) is required, along with strong knowledge of modern IT infrastructure, applications, and cloud platforms (eg, SaaS, Azure). - Ability to design clear, effective solutions to business challenges, supported by strong analytical and logical thinking skills. - Excellent communication skills, with the ability to explain complex technical details in clear, simple terms to clients and stakeholders. - Exposure to the latest and emerging technologies. - Strong problem-solving skills, capable of identifying technical issues, designing solutions, and integrating information effectively. - Exceptional time management skills with the ability to prioritize tasks and adapt to changing demands. - Resilient under pressure, with the ability to meet deadlines consistently. - Proactive mindset with the ability to anticipate potential problems and devise solutions in advance. - Strong relationship-building skills with both business and IT stakeholders. - Solid understanding of security standards, legislation, and best practices. - Takes ownership of and accountability for ongoing professional development. Additional information: Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment. An industry recognised qualification in an Architectural Framework (eg TOGAF) is desirable (not essential).
15/10/2025
Full time
Role : Senior Solutions Architect Location - Solihull, Hook, or London (hybrid) Salary - up to £90K base + benefits Industry : Business Process Outsourcing/Public services industry Purpose: The Senior Solution Architect plays a key role in delivering IT projects and bids by collaborating with business and IT stakeholders to understand requirements, identify gaps in existing capabilities, define solutions to address those gaps, and ensure solutions align with the company's architectural principles and IT strategy while maintaining project scope. They work closely with clients and business representatives to design effective IT solutions that meet project or bid requirements and assess the impact of proposed solutions on business profitability. Senior Solution Architects are expected to specialize in at least one (typically two) IT domains while maintaining broad knowledge of current and emerging technologies. They may also manage and mentor Solution Architects, providing leadership and guidance to ensure consistent quality and alignment with the company's architectural standards. Responsibilities: - Collaborate with Business and IT Project Managers to understand business needs and deliver appropriate solution designs for each project. - Work with business development and bid teams to define suitable solutions and cost models for bids. - Participate in solution reviews and governance boards to ensure designs comply with the company's architectural standards. - Present and take ownership of solution designs and cost models within the bid governance framework. - Collaborate with IT professionals (eg, Enterprise Architects, Technical Leads) to design solutions for business operations and bids. - Ensure project and bid implementations adhere to approved architectural designs. - Provide architectural guidance and leadership to delivery teams to ensure alignment with solution designs. - Support project delivery and the change control process throughout implementation. - Communicate complex technical concepts and solution strategies clearly to non-technical stakeholders and IT peers. - Work with IT Project Managers and BU DP to ensure solution design milestones are achieved according to project plans. - Develop solution and service designs that align with business needs, Enterprise Architecture roadmaps, and IT strategies. - Evaluate supplier proposals to ensure deliverability, quality, and alignment with Enterprise Architecture and standard services. - Document solution and service designs in sufficient detail for clear understanding and execution by business users. - Define solution structures for business problems that may span multiple applications and technologies. Required Experience: - The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. - Proven experience in government outsourcing projects, with the ability to interpret business requirements while staying current with emerging IT technologies. - A degree in an IT-related discipline (or equivalent experience) is required, along with strong knowledge of modern IT infrastructure, applications, and cloud platforms (eg, SaaS, Azure). - Ability to design clear, effective solutions to business challenges, supported by strong analytical and logical thinking skills. - Excellent communication skills, with the ability to explain complex technical details in clear, simple terms to clients and stakeholders. - Exposure to the latest and emerging technologies. - Strong problem-solving skills, capable of identifying technical issues, designing solutions, and integrating information effectively. - Exceptional time management skills with the ability to prioritize tasks and adapt to changing demands. - Resilient under pressure, with the ability to meet deadlines consistently. - Proactive mindset with the ability to anticipate potential problems and devise solutions in advance. - Strong relationship-building skills with both business and IT stakeholders. - Solid understanding of security standards, legislation, and best practices. - Takes ownership of and accountability for ongoing professional development. Additional information: Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment. An industry recognised qualification in an Architectural Framework (eg TOGAF) is desirable (not essential).
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