748 jobs found

Connect to your Industry Cyber Risk & Security. Everybody's talking about it. Every major corporation is concerned by it. The Government is investing £1.9 billion in tackling it. We're shaping strategies and transforming technology to minimise it and we need you to join us. You'll build strong relationships within a Cyber practice with over 200 extremely talented individuals. Our team brings together people who graduated in everything from Philosophy to Law, Maths and Computer Science. Join them and you will operate at the cutting edge, enjoying the kind of professional development that will set your potential free. At Deloitte, the Cyber Identity team help our clients assess, design, and implement Identity solutions to support digital change and reduce the risk of high impact cyber-attacks. Quite simply, the Identity team help ensure our client's business can expand and adapt to the changing digital and regulatory needs in a secure and complaint manner. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity You will have a passion and curiosity, for cyber and technology, comfortable with operating in a fastpaced environment where you will define and lead the implementation of various identity solutions that enable our clients explore new business opportunities, while reducing the risk of these changes. As an IAM technical specialist/lead, you will be responsible for: Engagement Delivery: Leading large and complex IAM engagements, you will be well versed in the Identity lifecycle and concepts as well as alignment of requirements to security frameworks like NIST. Supporting clients to define and develop their identity projects and programmes, from current state review through to CIAM strategies, roadmap development, and execution of activities to mobilise projects and programmes. Project and programme delivery, covering solution requirements definition, solution architecture, high and low-level design development, solution build / configuration / deployment / integration, supported by testing and hand-over to business as usual operational teams. Form part of digital transformation and enterprise recovery engagements delivering IAM solutions and remediation activity. Deliver broader cyber engagements where needed (across related disciplines like architecture, data security and application security) Market Development: Distilling complex technical matters into simple narratives to drive and lead conversations with senior client stakeholders. Ongoing client engagement / relationship management - building and maintaining client relationships in support of account targeting. Opportunity pursuit - engaging with clients to capture problem statements / solution requirements, developing client propositions / solutions, defining detailed delivery timelines, resource requirements and cost estimates, and supporting client pitch activity. Working with FS sector leadership to shape and refine both existing and new IAM market propositions / offerings. Connect to your skills and professional experience Whilst a bachelor's degree (or equivalent) in Computer Science or Engineering is desirable, we are more interested in your real-world professional experience and your ability to turn this into impactful client outcomes. Technical Skills: The skills we want you to ultimately have will cover: Broad enterprise identity experience across Enterprise and Customer Authentication, with demonstrable ability to build identity strategies which integrate into client enterprise architectures and beyond. Experience working in a digital transformation environment supporting the definition of Identity architecture leveraging cloud native and/or other IAM solutions. Advanced, practical experience of a variety of CIAM solutions such as ForgeRock, Ping, Microsoft Azure B2C, Okta, and Auth0 or equivalent. Advanced, practical experience of cloud hosting services including, Amazon Web Services, Microsoft Azure, Google Cloud Platform. Hands-on experience of Microsoft Active Directory/Azure AD Domain Services, Federation Services, Certificate Services, DNS and DHCP or equivalent. Hands-on experience of implementation of OAuth, OIDC and JWTs. Understanding of decentralised identity, verifiable credentials, microservices and Trust over IP architecture stack. Detail oriented and strong problem-solving skills. Excellent oral and written communication skills including concisely communicating status and creating customer reports and presentations. Consulting Skills: Project management - Experience with waterfall and agile type methodologies, often working within client specified frameworks. Delivery team management: Managing teams across a mix of locations, cultures, and experience levels. Client stakeholder management - Strong communication and relationship skills to manage a variety of client stakeholders from CISO to Developer. In addition to the above the following are desirable: Consulting or equivalent background. Understanding of malware and the modern threat landscape. Relevant certifications (e.g. CISSP, certifications from Microsoft, ISC2, ISACA, SANS, GIAC, ECCouncil etc. or equivalent). Exposure to/Understanding of DevOps tools and repositories (e.g. Git, Azure Dev Ops, Kubernetes, Docker, Jenkins, Ansible etc.). Role based access control (RBAC) design. Practical experience with Linux operating systems. Experience with Modern Authentication concepts e.g. Self-Service Identity, Bring your own Identity, SCIM, SAML, WS-Federation, OAuth, Open ID Connect or equivalent. Ability to hold Security Clearance. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Cyber The modern world is more complex than ever before, and we are navigating an ever-changing landscape. We help clients to operate with resilience and grow with confidence to secure success and minimise risk. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Join Deloitte and you'll be guiding major clients to their best technology and process decisions. You'll work at the cutting edge, with some of the finest minds in this field, and be able to take your career in any direction." - Deloitte employee "At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients." - Deloitte employee Our hybrid working policy You'll be based in London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Connect to your return to work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills . click apply for full job details

The Bukola Group is an executive search and talent advisory consultancy partnering with forward thinking organisations across the UK. As a trusted search partner, we support clients navigating complex, fast moving environments by securing exceptional senior talent. We focus on leadership appointments that shape culture, sharpen strategy, and elevate operational performance. Our work is guided by discretion, insight, and a commitment to delivering standout leadership talent. Business Development Director Department: Business Development Reporting to: Head of Sales Location: Remote, with periodic travel to Head Office, UK Employment Type: Full Time A market leading organisation within the Soft FM sector is seeking an accomplished Business Development Director to play a pivotal role in shaping and delivering its national growth strategy. Operating at pace and scale, the business is recognised for challenging traditional FM delivery models and introducing innovative, technology enabled service solutions to a diverse client base. This senior leadership position is critical to the organisation's expansion plans. You will be responsible for originating, developing, and converting major new business opportunities, while representing the company at executive level across industry, client, and partner networks. You will act as a strategic adviser to both the internal leadership team and external stakeholders, bringing commercial insight, market intelligence, and a strong command of complex solution selling. The ideal candidate will demonstrate exceptional gravitas, commercial acumen, and the ability to influence and build credibility with senior decision makers across the UK. Key Responsibilities Drive the growth agenda by securing high value, strategically aligned contracts through a sophisticated consultative sales approach. Build and maintain an influential network within priority sectors, representing the organisation with authority and professionalism. Lead the identification, shaping, and pursuit of national opportunities, developing propositions that are commercially robust and aligned with client needs. Own and direct the full sales cycle, from market engagement and bid strategy through to negotiation and successful close. Serve as a senior brand ambassador, raising the organisation's profile and positioning it as a leading FM partner of choice. Work closely with bid, estimating, and operations leaders to develop compelling, innovative solutions and ensure excellence in tender submissions and client presentations. Oversee the strategic handover of secured contracts into Operations to ensure a seamless mobilisation and strong client experience. Uphold high standards of data integrity and pipeline discipline within the CRM system. Skills & Experience Extensive experience in senior business development roles, ideally within FM or outsourced services. Demonstrated success in securing major, multi site or national contracts through complex solution selling. Strong commercial insight and the confidence to challenge, influence, and advise at Executive and C suite level. Proven track record of leading tender strategies, negotiations, and high stakes client engagements. Deep understanding of market dynamics, competitive positioning, and strategic account development. Exceptional networking skills with the ability to build relationships at senior levels across targeted sectors. Ambitious, self driven, and able to operate with autonomy while contributing to wider business strategy.

At Complii, we are on the lookout for an M&A Business Development Executive to play a key role in supporting our ambitious acquisition strategy. This role focuses on proactively identifying and engaging with business owners, generating high-quality acquisition opportunities, and nurturing relationships that feed directly into our growing M&A pipeline. If you enjoy speaking with business owners, uncovering opportunities, and working in a fast-paced, commercially focused environment, this is a role where your energy and resilience will make a real impact. Previous M&A experience is not essential, and the role could be well suited to individuals from a business development, sales, or lead generation background who have strong transferable skills and enjoy building relationships with senior decision-makers. You will be responsible for building and managing a large pipeline of potential acquisition targets, conducting consistent outreach, and ensuring high-quality engagement with prospective sellers. From day one, the priority is generating qualified opportunities, building trust with business owners, and contributing directly to Complii s continued growth through acquisitions. As the business continues to expand, there are clear and realistic progression opportunities for individuals who perform well and want to grow their career within the M&A and investment space. What you receive for joining us We believe in rewarding performance and commitment, which is why we offer a salary of £40,000 per year, alongside a quarterly performance bonus linked to qualified opportunities progressing to Heads of Terms. This also includes 25 days holiday plus bank holidays, an additional day off for your birthday, a company pension, comprehensive professional development and flexible working to support work-life balance. Here is a look at some of the things you will be doing • Conducting high-volume outbound outreach to business owners through calls, emails, LinkedIn, and targeted campaigns to generate acquisition opportunities • Researching and identifying potential acquisition targets, gathering key business information, and assessing initial strategic fit • Building rapport with business owners and qualifying opportunities before arranging introductory meetings with the Investment Director • Maintaining accurate CRM records and managing a disciplined follow-up process to progress opportunities through the M&A pipeline Can you show experience in some of these areas • Experience in outbound sales, lead generation, or business development, ideally involving high levels of proactive outreach • Confidence making high-volume outbound calls and building rapport quickly with senior decision-makers or business owners • Strong organisational skills with the ability to manage a large pipeline of opportunities while maintaining accurate CRM data • A resilient, target-driven mindset with excellent communication skills and the ability to handle objections professionally If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to contribute directly to the company s growth strategy by helping identify and engage the businesses that will become part of our future.

At Complii, we are on the lookout for an M&A Business Development Executive to play a key role in supporting our ambitious acquisition strategy. This role focuses on proactively identifying and engaging with business owners, generating high-quality acquisition opportunities, and nurturing relationships that feed directly into our growing M&A pipeline. If you enjoy speaking with business owners, uncovering opportunities, and working in a fast-paced, commercially focused environment, this is a role where your energy and resilience will make a real impact. Previous M&A experience is not essential, and the role could be well suited to individuals from a business development, sales, or lead generation background who have strong transferable skills and enjoy building relationships with senior decision-makers. You will be responsible for building and managing a large pipeline of potential acquisition targets, conducting consistent outreach, and ensuring high-quality engagement with prospective sellers. From day one, the priority is generating qualified opportunities, building trust with business owners, and contributing directly to Complii s continued growth through acquisitions. As the business continues to expand, there are clear and realistic progression opportunities for individuals who perform well and want to grow their career within the M&A and investment space. What you receive for joining us We believe in rewarding performance and commitment, which is why we offer a salary of £40,000 per year, alongside a quarterly performance bonus linked to qualified opportunities progressing to Heads of Terms. This also includes 25 days holiday plus bank holidays, an additional day off for your birthday, a company pension, comprehensive professional development and flexible working to support work-life balance. Here is a look at some of the things you will be doing • Conducting high-volume outbound outreach to business owners through calls, emails, LinkedIn, and targeted campaigns to generate acquisition opportunities • Researching and identifying potential acquisition targets, gathering key business information, and assessing initial strategic fit • Building rapport with business owners and qualifying opportunities before arranging introductory meetings with the Investment Director • Maintaining accurate CRM records and managing a disciplined follow-up process to progress opportunities through the M&A pipeline Can you show experience in some of these areas • Experience in outbound sales, lead generation, or business development, ideally involving high levels of proactive outreach • Confidence making high-volume outbound calls and building rapport quickly with senior decision-makers or business owners • Strong organisational skills with the ability to manage a large pipeline of opportunities while maintaining accurate CRM data • A resilient, target-driven mindset with excellent communication skills and the ability to handle objections professionally If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to contribute directly to the company s growth strategy by helping identify and engage the businesses that will become part of our future.

At Complii, we are on the lookout for an M&A Business Development Executive to play a key role in supporting our ambitious acquisition strategy. This role focuses on proactively identifying and engaging with business owners, generating high-quality acquisition opportunities, and nurturing relationships that feed directly into our growing M&A pipeline. If you enjoy speaking with business owners, uncovering opportunities, and working in a fast-paced, commercially focused environment, this is a role where your energy and resilience will make a real impact. Previous M&A experience is not essential, and the role could be well suited to individuals from a business development, sales, or lead generation background who have strong transferable skills and enjoy building relationships with senior decision-makers. You will be responsible for building and managing a large pipeline of potential acquisition targets, conducting consistent outreach, and ensuring high-quality engagement with prospective sellers. From day one, the priority is generating qualified opportunities, building trust with business owners, and contributing directly to Complii s continued growth through acquisitions. As the business continues to expand, there are clear and realistic progression opportunities for individuals who perform well and want to grow their career within the M&A and investment space. What you receive for joining us We believe in rewarding performance and commitment, which is why we offer a salary of £40,000 per year, alongside a quarterly performance bonus linked to qualified opportunities progressing to Heads of Terms. This also includes 25 days holiday plus bank holidays, an additional day off for your birthday, a company pension, comprehensive professional development and flexible working to support work-life balance. Here is a look at some of the things you will be doing • Conducting high-volume outbound outreach to business owners through calls, emails, LinkedIn, and targeted campaigns to generate acquisition opportunities • Researching and identifying potential acquisition targets, gathering key business information, and assessing initial strategic fit • Building rapport with business owners and qualifying opportunities before arranging introductory meetings with the Investment Director • Maintaining accurate CRM records and managing a disciplined follow-up process to progress opportunities through the M&A pipeline Can you show experience in some of these areas • Experience in outbound sales, lead generation, or business development, ideally involving high levels of proactive outreach • Confidence making high-volume outbound calls and building rapport quickly with senior decision-makers or business owners • Strong organisational skills with the ability to manage a large pipeline of opportunities while maintaining accurate CRM data • A resilient, target-driven mindset with excellent communication skills and the ability to handle objections professionally If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to contribute directly to the company s growth strategy by helping identify and engage the businesses that will become part of our future.

At Complii, we are on the lookout for an M&A Business Development Executive to play a key role in supporting our ambitious acquisition strategy. This role focuses on proactively identifying and engaging with business owners, generating high-quality acquisition opportunities, and nurturing relationships that feed directly into our growing M&A pipeline. If you enjoy speaking with business owners, uncovering opportunities, and working in a fast-paced, commercially focused environment, this is a role where your energy and resilience will make a real impact. Previous M&A experience is not essential, and the role could be well suited to individuals from a business development, sales, or lead generation background who have strong transferable skills and enjoy building relationships with senior decision-makers. You will be responsible for building and managing a large pipeline of potential acquisition targets, conducting consistent outreach, and ensuring high-quality engagement with prospective sellers. From day one, the priority is generating qualified opportunities, building trust with business owners, and contributing directly to Complii s continued growth through acquisitions. As the business continues to expand, there are clear and realistic progression opportunities for individuals who perform well and want to grow their career within the M&A and investment space. What you receive for joining us We believe in rewarding performance and commitment, which is why we offer a salary of £40,000 per year, alongside a quarterly performance bonus linked to qualified opportunities progressing to Heads of Terms. This also includes 25 days holiday plus bank holidays, an additional day off for your birthday, a company pension, comprehensive professional development and flexible working to support work-life balance. Here is a look at some of the things you will be doing • Conducting high-volume outbound outreach to business owners through calls, emails, LinkedIn, and targeted campaigns to generate acquisition opportunities • Researching and identifying potential acquisition targets, gathering key business information, and assessing initial strategic fit • Building rapport with business owners and qualifying opportunities before arranging introductory meetings with the Investment Director • Maintaining accurate CRM records and managing a disciplined follow-up process to progress opportunities through the M&A pipeline Can you show experience in some of these areas • Experience in outbound sales, lead generation, or business development, ideally involving high levels of proactive outreach • Confidence making high-volume outbound calls and building rapport quickly with senior decision-makers or business owners • Strong organisational skills with the ability to manage a large pipeline of opportunities while maintaining accurate CRM data • A resilient, target-driven mindset with excellent communication skills and the ability to handle objections professionally If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to contribute directly to the company s growth strategy by helping identify and engage the businesses that will become part of our future.

At Complii, we are on the lookout for an M&A Business Development Executive to play a key role in supporting our ambitious acquisition strategy. This role focuses on proactively identifying and engaging with business owners, generating high-quality acquisition opportunities, and nurturing relationships that feed directly into our growing M&A pipeline. If you enjoy speaking with business owners, uncovering opportunities, and working in a fast-paced, commercially focused environment, this is a role where your energy and resilience will make a real impact. Previous M&A experience is not essential, and the role could be well suited to individuals from a business development, sales, or lead generation background who have strong transferable skills and enjoy building relationships with senior decision-makers. You will be responsible for building and managing a large pipeline of potential acquisition targets, conducting consistent outreach, and ensuring high-quality engagement with prospective sellers. From day one, the priority is generating qualified opportunities, building trust with business owners, and contributing directly to Complii s continued growth through acquisitions. As the business continues to expand, there are clear and realistic progression opportunities for individuals who perform well and want to grow their career within the M&A and investment space. What you receive for joining us We believe in rewarding performance and commitment, which is why we offer a salary of £40,000 per year, alongside a quarterly performance bonus linked to qualified opportunities progressing to Heads of Terms. This also includes 25 days holiday plus bank holidays, an additional day off for your birthday, a company pension, comprehensive professional development and flexible working to support work-life balance. Here is a look at some of the things you will be doing • Conducting high-volume outbound outreach to business owners through calls, emails, LinkedIn, and targeted campaigns to generate acquisition opportunities • Researching and identifying potential acquisition targets, gathering key business information, and assessing initial strategic fit • Building rapport with business owners and qualifying opportunities before arranging introductory meetings with the Investment Director • Maintaining accurate CRM records and managing a disciplined follow-up process to progress opportunities through the M&A pipeline Can you show experience in some of these areas • Experience in outbound sales, lead generation, or business development, ideally involving high levels of proactive outreach • Confidence making high-volume outbound calls and building rapport quickly with senior decision-makers or business owners • Strong organisational skills with the ability to manage a large pipeline of opportunities while maintaining accurate CRM data • A resilient, target-driven mindset with excellent communication skills and the ability to handle objections professionally If you feel you have the skills and drive to make an impact, even if you don t meet every requirement above, we d still love to hear from you. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to contribute directly to the company s growth strategy by helping identify and engage the businesses that will become part of our future.

We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including routers, switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware lifecycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP / telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in e-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

About Us Codan Limited is an Australian company listed on the Australian Securities Exchange (ASX) (Codan) with global operations capturing several locations across EMEA. Codan is a global group of innovative, technology companies, focused on transforming lives through critical technologies. We deliver solutions across communication, detection and connection. Our global footprint has offices in Australia, Brazil, Canada, Denmark, UAE, Ireland, Mexico, Singapore, the UK, and the USA. We sell our products in over 150 countries to customers such as global governments, businesses, NGOs, aid and humanitarian organisations, security and military groups, public safety, emergency response, broadcast, and consumer markets. We deliver innovation, wherever you are. Role Purpose To effectively and efficiently ensure that the EMEA Region wide IT infrastructure is operational and to propose improvements, modifications to all technology that will improve operating effectiveness and efficiency in line with the EMEA IT change management strategy. To ensure customer satisfaction of all EMEA IT services provided. Ensure all Endpoints meet the established group security baseline. Provide technical subject matter expertise on Linux Key Responsibilities Support the IT Lead in the delivery of IT services Act as an interface between the wider Regional and Corporate IT teams to ensure system integration and consistent technical approaches Ensure compliance with configuration management and change control processes within the IT services architecture Diagnose and resolve infrastructure issues to maintain high availability and service continuity Assist the IT team with the deployment, evaluation, and optimisation of new technologies and enhancements to existing systems Ensure EMEA systems are appropriately backed up and that disaster recovery procedures are established, maintained, and regularly reviewed Maintain accurate and up-to-date documentation for all IT infrastructure in line with current standard Key Skills & Experience Ability to translate requirements, plans and proposals into documents supporting business cases and other strategic requirements reviewed by IT & Business Leadership Demonstrable IT service delivery experience Experience with projects and challenging technical requirements Proven experience and results influencing internal and external stakeholders Linux (Ubuntu) System Administration Windows 11+ / 2019+ Virtual Infrastructure Technologies (Nutanix / VMWare) Active Directory, Azure AD, Exchange O365 Support End User Device, Servers Support (Dell & HP Hardware) Endpoint Security and Patch Management Monitoring toolsets (SNMP, PRTG) Programming (Powershell, Bash, Python (bonus ITIL Certified is an advantage, but not required Experience in a service delivery best practice environment preferred Benefits and Culture Our culture is supportive and collaborative. You will be part of a multidisciplinary team where we share our ideas and innovation is strongly encouraged. We are looking for someone with genuine passion for the job and a can-do attitude. Our staff receive 25 days annual leave plus Bank holidays A generous pension plan Employee Assistance Program Income protection Flexible core working hours Onsite subsidised cafe A personal approach to training and development Enjoy working as part of a global organisation with teams in Whiteley, Hampshire; USA; Denmark, Singapore; Dubai and Australia. DTC is committed to promoting a culture that supports personal development and embraces a diverse mix of employees throughout all levels of the organisation. Interested in a career with us? Simply click on APPLY and we'll be in contact shortly

We are looking for an established IT Manager for an established and rapidly growing digital business. You will be responsible for the stability, security and performance of its core IT infrastructure. Reporting to the Technology Director, this role will lead the management and continuous improvement of the organisation's office IT environment, including Servers, networks, infrastructure and end-user systems. This is a hands-on leadership role in a security-conscious, high-value operational environment where reliability, operational discipline and strong technical governance are essential. You will also manage a Systems Administrator, providing technical oversight, guidance and professional development while ensuring the smooth operation of day-to-day IT services. Key Responsibilities Own and manage the company's IT infrastructure, including Servers, networks, office systems and end-user technology Ensure the availability, performance and reliability of all core systems and services Provide line management and technical leadership to the Systems Administrator Manage and maintain office infrastructure, including Routers, Switches, Wi-Fi, CCTV and VoIP systems Oversee monitoring, backup, disaster recovery and business continuity processes Manage the end-user hardware life cycle, including laptop procurement, MDM provisioning and secure on boarding/off boarding Support business-critical systems in collaboration with Technology, Finance and Operations teams Deliver infrastructure upgrades, system improvements and technology projects Maintain accurate documentation for architecture, processes and infrastructure controls Manage patching, updates and system maintenance across infrastructure platforms Oversee relationships with external IT suppliers, hosting providers and technology partners Support the business in maintaining security compliance and best practice frameworks Identify risks, vulnerabilities and opportunities for operational improvement across infrastructure and security controls Skills & Experience Strong experience managing IT infrastructure in complex business environments Experience supporting Windows environments and device management using Intune Microsoft 365 administration including Entra ID Hands-on experience managing VoIP/telephony systems Experience supporting corporate Wi-Fi and local network environments Solid understanding of networking fundamentals including Firewalls, VPNs, DNS and routing Experience implementing role-based access controls and security best practices Experience managing backup, disaster recovery and monitoring solutions Strong troubleshooting and problem-solving across infrastructure and systems Ability to maintain clear technical documentation and operational processes High levels of integrity, accountability and attention to detail Desirable Experience in E-commerce or high-value transactional environments Cyber security or infrastructure certifications (Microsoft, Cisco, CompTIA, CISSP etc.) Experience supporting Cyber Essentials, ISO 27001 or similar frameworks Linux server administration experience Benefits Bonus scheme up to 30% 25 days holiday + 8 bank holidays (option to buy an additional 5 days) On-site gym Health & well-being programme Employee discount scheme Why Apply? High ownership role with direct responsibility for critical infrastructure and security Opportunity to lead and develop a technical team Exposure to a fast-growing digital business environment Ability to influence systems, processes and operational resilience Work within a culture that values integrity, accountability and operational excellence At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

EMEA Oracle ERP Service Owner - Director - Investment Banking Direct reports - 10-15 Purpose of the Role This is a Director role to lead IT teams to deliver and support all Oracle ERP applications (On Prem and On Cloud) for EMEA Finance, Operations and other business and supporting functions The role is responsible for the strategic direction, implementation, and operational maintenance of the Bank's Oracle applications ecosystem (ERP and EPM). Reporting to the CFO IT Platform Lead, this role is key to delivering strategic IT solutions for Finance functions across all EMEA entities and implementing Oracle solutions across the region, including the UK, France, Germany, Belgium, France, Italy, Netherlands, Ireland, and Dubai. This role ensures that financial technology solutions are optimized for efficiency, data integrity, compliance, and user satisfaction across the EMEA. The role includes line management of a multi-disciplinary delivery team, ensuring effective leadership, capability development, and performance management. The role also plays a pivotal role in managing senior business stakeholders, building strong relationships across Finance, Operation, IT, and regional leadership teams to ensure Oracle solutions align with strategic and regulatory business needs. Background and Organizational Context The role falls under CFO IT EMEA which operates within the ITSD - Cross Products Platforms Department, providing technology solutions and services that support all EMEA legal entities and branches. The function delivers, maintains, and enhances the Oracle Financials platform alongside key in-house finance systems to meet operational, regulatory, and strategic business needs across the region. The team manages a diverse Book of Work, spanning strategic platform architecture, regulatory programmes, and continuous improvement initiatives aligned to Finance and Technology roadmaps. The role involves extensive cross-functional collaboration across Finance, Risk, Compliance, Operations, and Technology, ensuring integrated delivery and alignment with enterprise priorities. The role requires Strong cross-regional coordination, partnering with global IT teams and stakeholders in other regions to ensure consistency, leverage global capabilities, and drive standardisation where possible Scale & Scope Lead Oracle Financials services across 20+ EMEA legal entities, covering General Ledger, Operations, Asset accounting, Tax, and Management and Statutory Reporting. Oversee delivery of major regulatory and transformation programmes, including ECB-related initiatives. Manage an annual operational and change budget of $5M+ with full financial governance. Direct a 15+ person multi-disciplinary team alongside third-party vendors and system integrators. Own a multi-year strategic roadmap, ensuring platform stability, scalability, and compliance. Engage senior stakeholders across Finance, Risk, Compliance, Operations, and Technology throughout EMEA Key Accountabilities & Responsibilities Strategic Leadership & Governance : Establish and drive the long-term roadmap for Oracle Cloud Applications (ERP/EPM) to support financial transformation Product Ownership & Delivery : Serve as the owner of the Oracle ERP/EPM product portfolio, leading module delivery and ensuring alignment with the Finance Technology Book of Work. Oversee ongoing and future EMEA strategic projects, ensuring governance, quality, and timely execution, while providing SME guidance throughout project life cycles. Centre of Excellence (COE) Management : Contribute to managing a COE, setting standards for configuration, business rules, and technical development Stakeholder & Vendor Management : Collaborate with senior stakeholders (CFO, Finance Managers) to translate business requirements into technical specifications. Manage relationships with third-party implementation partners and system integrators. Operational Excellence & Compliance : Ensure high availability and performance of applications. Maintain robust internal controls (SOX), data integrity, and compliance with regulatory requirements (banking standards). Innovation & Improvement : Identify opportunities to replace manual workarounds (spreadsheets) with automated Oracle functionalities. Leverage AI and advanced analytics to enhance financial reporting. Team & Vendor Management : Creating a Centre of Excellence (CoE) with a high performance team (mix of employees, vendors and temps) to support end-to-end Oracle financial services. Budgeting & Financial Oversight : Own the service budget including licensing, cloud utilisation, professional services, and operational costs. Drive cost optimisation initiatives and manage annual Oracle renewal cycles Knowledge, Skills & Experience Experience: 20+ years of experience in leadership, specializing in Oracle Cloud ERP/EPM design, configuration and implementation in an international investment bank. Education: Degree in Finance, Accounting and Information Systems (Master's preferred). System Knowledge: Deep, hands-on experience with Oracle ERP/EPM applications modules, financial data integration, and reporting tools. Familiarity with API-based integrations, data platforms, and ETL technologies. Data lakes, data sourcing, accounting rules engines, reference data. Industry Context: Previous experience in the banking or financial services industry and GAAP standards (IFRS/JGAAP/German/French/US). Leadership : Proven experience leading large-scale, complex transformation programs. Strategic Thinking: Ability to balance immediate operational needs with long-term technology roadmaps. Communication: Exceptional ability to communicate complex technical concepts to non-technical stakeholders. Influence: Credibility at the C-suite and senior management level. Business Process : Strong understanding of finance processes and associated data sets/taxonomies. Understanding of accounting is desirable. Investment and Corporate Banking products and process knowledge  Challenges Managing a complex multi-country Oracle Financials architecture across diverse EMEA regulatory and operational environments. Balancing conflicting stakeholder requirements while driving standardisation and a consistent strategic direction. Independently prioritising a broad portfolio of work within budget, resource constraints, and value-delivery expectations. Overseeing resourcing and vendor management to ensure the right capabilities and capacity across BAU and change initiatives. Making decisions in high-ambiguity situations , particularly during fast-moving regulatory and transformation programmes

We are an award-winning international architecture, interior design, and project management practice based in Central London, blending innovative design, heritage architecture, and client strategy for a global clientele. Our portfolio spans prestigious commercial workplaces (Rolls Royce, Lufthansa Lounge Heathrow), cultural and civic heritage refurbishments (German Ambassador's Residence, London), high-end residential and cultural environments (Film School, Berlin), and bespoke event environments and interiors across Europe and beyond. We collaborate with blue-chip corporate clients, property developers, investment firms, family offices, private clients, and institutions that value design excellence, rigorous project delivery, and strategic client advice. This is an exciting growth phase for the firm as we strengthen our commercial development efforts and expand across the UK and international markets, including Singapore. As Business Development Manager, you will be responsible for driving revenue growth, securing new commissions, and owning strategic client engagement across our core market segments. You will work directly with the Directors, leading the commercial development of the practice's services. You will be instrumental in: Identifying, engaging and converting high-value prospects Building long-term relationships across corporate, commercial, property, and high-net-worth private sectors Developing targeted proposals and pitches Aligning the company's creative capability with client's strategic needs Key Responsibilities Strategic Growth & Market Leadership Build and execute a structured business development strategy aligned with the firm's long-term goals. Prioritise high-impact sectors: corporate HQs, workplace design, flagship retail and hospitality projects, heritage and cultural institutions, schools and private residential developments. Client Acquisition & Relationship Management Target and secure new clients including international corporations, developers, private equity investors, luxury retail brands, property owners, and cultural institutions. Act as a trusted advisor through the full sales cycle: lead generation qualification proposal negotiation close. Proposals, Pitches & Commercial Intelligence Lead proposal development, pitch decks, fee proposals and commercial terms. Develop market insights, competitor analysis, and pipeline forecasts. Collaborate with design leadership to tailor offers that resonate with client priorities. CRM & Pipeline Management Maintain and report on sales pipeline activity using CRM systems. Provide regular forecasting and performance reporting to senior leadership. Candidate Requirements Essential Proven track record in business development / sales in architecture, design, workplace, property or the built-environment sector, with experience selling to corporate clients, developers, investors, or high-net-worth private clients. Experience managing high-value project sales cycles (£500K+ fees). Established network and ability to influence senior decision-makers. Strong commercial acumen, negotiation skills, and understanding of project economics. Excellent communication, presentation and relationship-building skills. Desirable Experience in architecture, interior design, workplace consultancy, luxury retail environments or property development. Understanding of creative services contracts and fee structures. CRM and pipeline management proficiency. Why This Role is Attractive Prestigious Client Base & Projects - You will represent a brand delivering high-profile landmark projects - from international headquarters (JAB Holding Company) to flagship venues (Heathrow Business Lounge, Embassies, heritage refurbishments). Strong Growth Trajectory - The practice is expanding domestically and internationally, offering genuine scope for commercial impact and progression. Collaborative Creative Environment - Work closely with directors and design leaders, shaping how design ambition translates into commercial success. Rewarding Package - Competitive base salary with performance-linked earnings (OTE £100K) aligned to revenue achievement. To apply please attach your CV to the link provided.

Job Title: DevOps Engineer Location: Remote, UK Salary: Circa £47,000 per annum, depending on skills and experience Job Type: Full Time, Permanent Working Hours: 37.5 hours per week to cover core business hours (9-5, Mon-Fri) Working for Affinity: We understand the importance of flexibility, wellness, performance and satisfaction - indeed it is part of our culture We offer opportunities to take unpaid leave and will give you one extra day's holiday for every year you've worked with us, for up to 8 years We know working from home introduces opportunities for you to do more domestic chores during the day, e.g. picking up the children from school, taking pets to the vet, etc. We don't mind this at all, as long as we are aware of what you are doing and the work gets done! About the Role: We are looking for someone who is passionate about technology and who is always looking for opportunities to improve the services we provide for clients, in areas such as efficiency, cost effectiveness, security and reliability. You'll be pivotal in knowledge sharing internally within the business, assisting others in their assigned projects and, where necessary, supporting more junior members of Affinity to help them learn and improve. The right DevOps engineer will have the opportunity to help grow and shape this emerging function within the team, creating a long-term career path for themselves within Affinity, with an opportunity to progress upwards. What will your typical day look like? You will be working on projects, such as the Cabinet Office WordPress support contract, to keep our clients' systems up-to-date, available, resilient, secure, performing well and cost effective. Working to improve the efficiency of our infrastructure related processes At times you'll need to work together with clients' own internal teams and with any external infrastructure teams that Affinity may partner with. Putting together infrastructure design documents at the start of projects, with a view to getting these signed off by the client and then acting as the basis for infrastructure build. Building infrastructure on new projects through the use of Terraform, AWS CloudFormation, etc. This will also include continuous integration processes, server provisioning, etc. Imparting knowledge and experience to other Affinity team members, both verbally and also captured in tools such as Jira Confluence, where we would like to build up a repository of DevOps how-tos, best practices, etc. Opportunity to work as a team lead where other Affinity team members are involved in DevOps. Providing AWS and Azure thought leadership and mentoring in both advisory and delivery contexts. Supporting out-of-hours rotas to provide support coverage for contracts in place with Affinity. About you: General requirements: Willingness to provide on-call rota coverage of emergency support (24/7/365) Ability to work flexible hours from time to time, for specific projects or tasks UK based and resident in UK for last 3 years (given some client-driven security clearance requirements) The role is fully remote, though visits to clients and to our office in Cornwall will occasionally be required Technical must-haves: Commercial experience of AWS, including services such as Amazon VPC, Amazon RDS, Amazon ElastiCache, Amazon EC2, Amazon ECS/EKS, Amazon EFS, AWS IAM, Amazon CloudFront, Amazon S3, AWS CodePipeline, Amazon GuardDuty, AWS Security Hub, AWS Cost Explorer, etc. Commercial experience of Azure, including services such as Azure Networking, Azure Cache (Redis and Memcached), App Services (running WordPress and .NET applications), Front Doors (CDN), API Services, storage services (blob storage, file storage, etc.), Azure Database services, Azure Cost Management, etc. Terraform and/or CloudFormation scripting Linux, Apache/Nginx Continuous integration/deployment (CI/CD) experience including GitHub Actions Familiarity with the AWS/Azure Well-Architected Framework and NCSC Cloud Security Principles Security experience, including the resolution of issues found during penetration testing Docker experience Technical nice-to-haves: System/server admin experience Drupal, WordPress or Magento experience PHP and Composer Microsoft technologies, including .NET, Windows Server, IIS, Active Directory, MSSQL, etc. AWS certifications (AWS Certified Solutions Architect - Professional, DevOps Engineer - Professional, speciality certifications, e.g., Database, Security, etc.) Microsoft certifications, including Azure Fundamentals, Azure Administrator Associate, Azure DevOps Engineer Expert, Azure Security Engineer Associate, etc. Load testing experience, including jMeter, Gatling, K6, etc. Other HashiCorp tools, e.g., Packer, Vault, Vagrant, Consul, etc. Provisioning tools, e.g., Puppet, Ansible, Chef, etc. AWS Control Tower and/or Landing Zone Experience with Google Cloud Platform Experience with Azure Resource Manager (ARM) Templates Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Software Developer, Software Engineer, Infrastructure Engineer, AWS, Infrastructure Engineer, AWS Systems Developer, Azure Software Development may also be considered for this role.

Your new company A multi-academy trust in Yorkshire has approached Hays with an exciting opportunity for an IT technician to provide support to a high school based in Sheffied. This is a permanent, Full time role offering variety, responsibility, and the opportunity to work across multiple educational settings. This role will be based onsite 5 days a week. Your new role As an IT Technician, you'll play a key role in ensuring the smooth running of ICT systems across multiple school sites. Reporting to the IT Network Manager and working within a supportive team, you will: Maintain and support the ICT network, hardware and software. Assist staff and students with day-to-day technical issues, ensuring efficient and customer-focused service. Contribute to ICT development projects, helping to optimise system performance and introduce new technologies. Manage and update inventories, helpdesk tickets, and documentation. Install, configure and maintain ICT equipment, following best practice and regulatory standards. Support training, integration of systems and ongoing digital development across the organisation. What you'll need to succeed To excel in this role, you will need: Experience supporting IT networks in a busy, multi-user environment. Strong working knowledge of Windows 11, Microsoft 365 and a range of hardware devices (PCs, laptops, tablets). Understanding of networking fundamentals such as DNS, DHCP, Active Directory and Group Policy. Experience using a helpdesk system and providing high-quality technical support. Excellent communication skills and the ability to work effectively as part of a team. A proactive, customer-focused approach with the ability to problem-solve and learn new skills. A commitment to safeguarding and supporting young people. What you'll get in return In return, you'll be part of a supportive and friendly team that values professional growth and collaboration. Benefits include: Opportunities for training, development and career progression within a growing organisation. A positive working environment that promotes innovation and teamwork. Competitive salary £26400- £28598 per annum and pension scheme. Free car parking Supportive and friendly staff and leadership team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Our client is a rapidly expanding, award-winning IT company based in Northampton. They partner with small to medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving day-to-day IT issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure, and well-supported. Job Summary The Line 2 Service Desk Engineer provides second-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving escalated technical issues, supporting complex infrastructure troubleshooting, and assisting with the maintenance and improvement of customer IT environments. You will work closely with Line 1 engineers, senior engineers, and customers to diagnose and resolve technical problems, implement changes, and ensure systems remain reliable, secure, and well-supported. The role also involves mentoring Line 1 engineers and contributing to the ongoing development of service desk processes and documentation. Key Responsibilities Service Desk Support Provide first-line technical support via phone, email, and ticketing systems Troubleshoot and resolve common IT issues including: Microsoft 365 user support (Outlook, Teams, SharePoint) Password resets and account management Basic Active Directory administration Endpoint and device support (Windows PCs, laptops, printers) Network connectivity issues (Wi-Fi, VPN/Internet access) Log, update, and manage tickets in the PSA system Escalate complex technical issues to senior engineers where appropriate Work within agreed service levels and ticket priority targets Customer Support Deliver professional and friendly support to end users Communicate clearly with both technical and non-technical users Keep customers informed of progress on incidents and service requests Maintain strong customer service standards and response times. System Administration & Monitoring Perform routine administrative tasks such as user onboarding/offboarding Monitor alerts generated from RMM systems Assist with patching and routine maintenance tasks under the guidance of senior engineers Support endpoint management and security tools Documentation & Process Maintain accurate ticket notes and documentation Follow internal processes including change management and security procedures Contribute to knowledge base documentation where applicable Required Skills & Experience Technical Skills Basic experience working in an IT support or helpdesk environment Familiarity with Microsoft technologies including: Windows 10/11 Microsoft 365 (Exchange, Teams, SharePoint) Active Directory / Entra ID Understanding of networking basics (IP addressing, DNS, Wi-Fi, VPN) Experience using service desk tools or ticketing systems Basic troubleshooting skills for hardware and software issues Desirable Experience Experience working in a Managed Services Provider (MSP) Exposure to RMM and PSA platforms (e.g., Datto RMM, Autotask) Knowledge of endpoint security or backup tools Basic scripting or PowerShell knowledge Working Location, Travel & Hours This role may involve a combination of office, remote, and occasional customer site work depending on operational requirements. Occasional site visits may be required and will initially be supported by a senior engineer. Work may be performed from the office, remotely, or occasionally at customer premises Occasional travel may be required Some out-of-hours work may occur during maintenance or change windows. This will be agreed beforehand. Flexibility in working hours may be required in line with business needs Personal Attributes Strong customer service and communication skills Good problem-solving and troubleshooting ability Willingness to learn and develop technical skills Ability to work in a fast-paced support environment Organised and detail-oriented Team-focused with a proactive attitude

2nd Line Support Engineer Salary: Up to £37,000 + exceptional benefits package including over 20% employer pension contrubutions Location: Stockport Type: Full-time, office-based Are you an experienced 2nd Line Support Engineer looking for a technically varied role where your expertise genuinely makes a difference Our client is an award-winning healthcare provider delivering critical NHS services across Greater Manchester. As an employee-owned organisation with a strong social purpose, they combine innovative digital technology with outstanding clinical care to improve outcomes for patients and communities. With a highly capable Digital Technology Services team already in place, they are now looking to strengthen the team further with the addition of a skilled IT Support Engineer. This role will see you supporting and developing a modern IT environment that underpins essential healthcare services. You ll provide high-quality 1st and 2nd line support across infrastructure, systems and end-user technology, ensuring systems remain secure, reliable and efficient. Alongside troubleshooting and service delivery, you ll also play an active role in improving infrastructure, identifying opportunities for automation and supporting the organisation s ongoing digital transformation. Job Description Provide high-quality 1st and 2nd line technical support to internal users, ensuring a professional and responsive service Manage incidents and service requests through the ITSM ticketing system Diagnose and resolve hardware and software issues across servers, desktops, mobile devices and peripherals Support and maintain core IT infrastructure including servers, cloud platforms and networking components Assist with the management of Microsoft 365, Active Directory and Group Policy environments Support virtualised infrastructure and cloud services including Azure or AWS Maintain accurate documentation of systems, procedures and incident resolutions Contribute to security best practice and compliance with standards such as GDPR and ISO 27001 Participate in an out-of-hours on-call rota to ensure service continuity Person Specification Minimum of 3 years experience in a 2nd line IT support or systems support role Degree in Computer Science / IT-related discipline or equivalent commercial experience Strong knowledge of Windows client and server operating systems Experience supporting Microsoft 365, Active Directory and Group Policy Objects Understanding of networking fundamentals including VLANs, switching and routing Experience with firewalls (ideally Fortinet) Familiarity with virtualisation technologies such as Hyper-V Exposure to cloud platforms including Azure and/or AWS Working knowledge of automation tools such as PowerShell Strong communication skills with the ability to explain technical concepts to non-technical users Full UK driving licence Relevant certifications such as CompTIA A+ or Microsoft Azure Administrator are advantageous Why Apply This is an opportunity to join a highly respected, employee-owned organisation that invests heavily in both its people and its technology. You ll work within a collaborative digital team supporting critical healthcare services while developing your own technical capabilities through continuous professional development and certification opportunities. In return, our client offers a salary of up to £37,000, an exceptional benefits package, and the chance to work in an organisation where culture, values and employee engagement genuinely matter. To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this vacancy, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability.

Looking for a Role That Helps You Build a Career in IT? This is an opportunity to join a growing IT support team where you will gain practical experience across a wide range of technologies while supporting users across multiple locations. Rather than being limited to repetitive tasks, you ll be exposed to different systems, applications, and infrastructure while working alongside experienced engineers who can help you develop your skills. Over time, this role can open the door to broader technical responsibilities and progression within IT support. The organisation operates across multiple business units and continues to grow, creating a dynamic IT environment where new systems, users, and challenges regularly emerge. As part of the IT support team, you will play an important role in maintaining reliable services and helping teams across the business stay connected and productive. The Role As a 1st Line IT Support Technician, you will act as the first point of contact for IT support requests, assisting internal users and ensuring technical issues are resolved efficiently. Working within a collaborative support team, you will handle incoming support tickets, troubleshoot technical problems, prepare equipment for new employees, and escalate more complex issues to second or third line engineers when necessary. The team supports users across several UK and Ireland locations, providing both remote and on-site assistance where required. Location: West Midlands Salary: £25,000 - £29,000 Working Pattern: 5 days onsite Key Responsibilities Act as the first point of contact for IT incidents and service requests via the ticketing system, phone, email, and walk-ins Log, prioritise, and resolve support tickets in line with service level agreements Troubleshoot issues relating to Windows 11, Microsoft 365, and standard business applications Provide support for laptops, desktops, printers, and mobile devices Manage user accounts and permissions in Active Directory and Microsoft Entra ID Escalate complex issues to 2nd or 3rd line support teams Support users across multiple UK and Ireland locations Dedicated support to Executives and Directors Assist with new starter setup, including laptop builds, software installation, and access configuration Provide IT induction support for new employees joining the business Maintain accurate documentation of issues, resolutions, and user interactions Coordinate equipment orders through approved IT suppliers You will have : Experience in a 1st line IT support or service desk role Knowledge of Microsoft technologies (Windows, Microsoft 365, Teams, SharePoint) Experience with Active Directory or user account management Familiarity with ticketing systems such as ServiceNow or similar platforms Strong troubleshooting and communication skills Full UK Driving License What You ll Gain Exposure to a wide range of IT systems and technologies Experience supporting a multi-site organisation Opportunities to gain experience beyond traditional first line support Development opportunities to progress into 2nd Line IT Support Annual salary reviews and ongoing development opportunities