Service Designer 3 Month contract - Inside IR35 - up to £580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-eg stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX/UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
27/07/2026
Contractor
Service Designer 3 Month contract - Inside IR35 - up to £580 per day London based - hybrid working - 2-3 days onsite Government sector - must have current and active SC Clearance to be considered Key Responsibilities: Plan, lead, and deliver service design for public service in Discovery, Apply a range of methods-eg stakeholder interviews, contextual inquiry Synthesise findings into clear, actionable outputs such as problem statements, user journeys, blueprints and flows Translate insights into strategic priorities and design recommendations that inform product strategy and roadmap decisions Collaborate with cross functional teams - User Researchers, Interaction Designers (UX/UI), Business Analysts and Technical leads to ensure materials are insight driven. Communicate findings to varied audiences-through visual artefacts, presentations, and stakeholder playbacks Facilitate workshops, playback sessions and show-and-tells to drive cross-functional understanding and alignment To map the whole problem and think beyond the confides of the brief yet be cognisant of the challenge at hand Skills & Experience Excellent experience advocating for and working within GDS service standards. Create engaging narratives and stories based on research findings to communicate insights effectively. Strong portfolio or case studies showing research that informed successful service or product outcomes Incredible and demonstrable experience creating user journey maps or E2E diagrams. Strong storytelling skills with an ability to present complex information clearly. Excellent communication and collaboration skills. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Application Support Analyst - SQL - Banking Excellent opportunity opens to join a leading international bank as their new Application Support Analyst. This is a hands-on 2nd line application support role, working as part of a small specialist team responsible for supporting business-critical banking applications. The role will involve investigating and resolving application incidents, managing service requests, responding to system alerts, supporting production changes and working closely with internal teams, business users and third-party suppliers. The successful candidate will need strong SQL skills, experience supporting applications in a Windows Server environment, and the ability to troubleshoot complex application issues while communicating clearly with both technical and non-technical stakeholders. Key Responsibilities Respond to and resolve application-related incidents, alerts and service requests within agreed SLAs. Investigate application issues across bespoke and custom-built systems, databases and platform environments. Use SQL to query databases, investigate issues and support resolution of application problems. Support applications hosted on Microsoft Windows Server environments. Escalate complex issues to 3rd line teams, suppliers and internal IT teams while maintaining ownership through to resolution. Coordinate incident management activity, ensuring clear communication with resolver groups, business users and stakeholders. Act as first responder to system alerts, investigating and mitigating potential service impacts. Support change and deployment activity into production environments, including validation and post-release support. Create and maintain runbooks, knowledge articles and troubleshooting documentation. Identify opportunities to improve applications, automate support tasks and streamline operational processes. Escalate tickets at risk of SLA breach or with potential business impact. Support the assessment and resolution of security vulnerabilities and observations. Follow internal procedures for incident management, change control, risk management and service improvement. Participate in an on-call support rota. Required Experience Previous experience in an application support, production support or technical application support role. Strong SQL skills and experience working with relational databases. Experience supporting bespoke or custom-built applications. Experience working with Microsoft Windows Server application environments. PowerShell experience. SFTP and WinSCP experience. Experience with monitoring, alerting or APM tools, ideally Datadog. Understanding of security protocols, ideally including Entra ID. Experience using version control tools such as Git. Strong troubleshooting, analytical and problem-solving skills. Ability to explain technical issues clearly to business users and non-technical stakeholders. Strong written and verbal communication skills. Desirable Experience Previous experience in banking, financial services or another regulated environment. Microsoft SQL Server experience. ITIL knowledge. Exposure to payment systems, core banking platforms or ESB/integration environments. Experience working with third-party suppliers and offshore/internal IT teams. Interested? Please Apply! Application Support SQL Entra ID Windows Server Desktop Application Support Second Line 2nd Line
27/07/2026
Full time
Application Support Analyst - SQL - Banking Excellent opportunity opens to join a leading international bank as their new Application Support Analyst. This is a hands-on 2nd line application support role, working as part of a small specialist team responsible for supporting business-critical banking applications. The role will involve investigating and resolving application incidents, managing service requests, responding to system alerts, supporting production changes and working closely with internal teams, business users and third-party suppliers. The successful candidate will need strong SQL skills, experience supporting applications in a Windows Server environment, and the ability to troubleshoot complex application issues while communicating clearly with both technical and non-technical stakeholders. Key Responsibilities Respond to and resolve application-related incidents, alerts and service requests within agreed SLAs. Investigate application issues across bespoke and custom-built systems, databases and platform environments. Use SQL to query databases, investigate issues and support resolution of application problems. Support applications hosted on Microsoft Windows Server environments. Escalate complex issues to 3rd line teams, suppliers and internal IT teams while maintaining ownership through to resolution. Coordinate incident management activity, ensuring clear communication with resolver groups, business users and stakeholders. Act as first responder to system alerts, investigating and mitigating potential service impacts. Support change and deployment activity into production environments, including validation and post-release support. Create and maintain runbooks, knowledge articles and troubleshooting documentation. Identify opportunities to improve applications, automate support tasks and streamline operational processes. Escalate tickets at risk of SLA breach or with potential business impact. Support the assessment and resolution of security vulnerabilities and observations. Follow internal procedures for incident management, change control, risk management and service improvement. Participate in an on-call support rota. Required Experience Previous experience in an application support, production support or technical application support role. Strong SQL skills and experience working with relational databases. Experience supporting bespoke or custom-built applications. Experience working with Microsoft Windows Server application environments. PowerShell experience. SFTP and WinSCP experience. Experience with monitoring, alerting or APM tools, ideally Datadog. Understanding of security protocols, ideally including Entra ID. Experience using version control tools such as Git. Strong troubleshooting, analytical and problem-solving skills. Ability to explain technical issues clearly to business users and non-technical stakeholders. Strong written and verbal communication skills. Desirable Experience Previous experience in banking, financial services or another regulated environment. Microsoft SQL Server experience. ITIL knowledge. Exposure to payment systems, core banking platforms or ESB/integration environments. Experience working with third-party suppliers and offshore/internal IT teams. Interested? Please Apply! Application Support SQL Entra ID Windows Server Desktop Application Support Second Line 2nd Line
Data Centre Strategy & Offering Manager - Remote Working You will work across business, technology, sales, delivery, and partner organisations to create compelling offerings that align with market demand and long-term business growth. The position is ideal for an experienced technology strategist with a strong background in Data Centre solutions, portfolio management, and go-to-market strategy. Data Centre Strategy & Offering Manager Responsibilities Define and deliver the UK Data Centre strategy, vision, and roadmap. Develop compelling Data Centre value propositions and service offerings. Manage the full life cycle of Data Centre offerings from concept through to retirement. Develop go-to-market strategies that drive customer demand and business growth. Work closely with internal technology teams, partners, and global stakeholders to align portfolio strategy. Lead portfolio transformation initiatives to support future business objectives. Enable sales and delivery teams with the knowledge, tools, and collateral required to position offerings successfully. Promote Data Centre capabilities through engagement with customers, partners, vendors, and industry analysts. Monitor market trends and emerging technologies to ensure the portfolio remains competitive and relevant. Data Centre Strategy & Offering Manager Skills and Experience Extensive experience developing Data Centre strategy and technology offerings. Must have Go-To-Market experience within the development of Data Centre Offerings. Extensive expertise in attraction to sell the development offerings. Proven experience within a global systems integrator or Data Centre specialist organisation. Strong portfolio management and product life cycle. Deep understanding of Data Centre technologies, including AI, High Performance Computing (HPC), Quantum, and cloud infrastructure. Strong commercial awareness with the ability to translate strategy into business outcomes. Excellent stakeholder management skills across senior business, technology, partner, and vendor communities. Experience leading cross-functional initiatives within large enterprise environments. Strong analytical, strategic thinking, and problem-solving skills. Experience working within multinational or global organisations. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
27/07/2026
Contractor
Data Centre Strategy & Offering Manager - Remote Working You will work across business, technology, sales, delivery, and partner organisations to create compelling offerings that align with market demand and long-term business growth. The position is ideal for an experienced technology strategist with a strong background in Data Centre solutions, portfolio management, and go-to-market strategy. Data Centre Strategy & Offering Manager Responsibilities Define and deliver the UK Data Centre strategy, vision, and roadmap. Develop compelling Data Centre value propositions and service offerings. Manage the full life cycle of Data Centre offerings from concept through to retirement. Develop go-to-market strategies that drive customer demand and business growth. Work closely with internal technology teams, partners, and global stakeholders to align portfolio strategy. Lead portfolio transformation initiatives to support future business objectives. Enable sales and delivery teams with the knowledge, tools, and collateral required to position offerings successfully. Promote Data Centre capabilities through engagement with customers, partners, vendors, and industry analysts. Monitor market trends and emerging technologies to ensure the portfolio remains competitive and relevant. Data Centre Strategy & Offering Manager Skills and Experience Extensive experience developing Data Centre strategy and technology offerings. Must have Go-To-Market experience within the development of Data Centre Offerings. Extensive expertise in attraction to sell the development offerings. Proven experience within a global systems integrator or Data Centre specialist organisation. Strong portfolio management and product life cycle. Deep understanding of Data Centre technologies, including AI, High Performance Computing (HPC), Quantum, and cloud infrastructure. Strong commercial awareness with the ability to translate strategy into business outcomes. Excellent stakeholder management skills across senior business, technology, partner, and vendor communities. Experience leading cross-functional initiatives within large enterprise environments. Strong analytical, strategic thinking, and problem-solving skills. Experience working within multinational or global organisations. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
JOB DESCRIPTION The Low-latency technology group is looking for an experienced Software Engineer and Integration specialist with experience in equities markets, connectivity, systems integration and automation to join our JISU COB team in London. The JISU COB Team is responsible for project delivery, including business analysis, project management, client onboarding, release management and plant management. In addition, the role will focus on streamlining end to end deliveries through automation of manual tasks and process improvement. Responsibilities Participate in cross functional requirements and implementation discussions to review the impact of application changes. Work with business and product teams to prioritize and communicate status and progress toward daily and weekly deliverables. Participate in estimating the effort and timelines for delivery. Develop functionality. Implement end to end setup for clients in the low latency setup including rollout to production, and post release checks. Ensure comprehensive integration testing coverage exists by understanding the test scope and approach. Spear head automation and streamlining of deliveries working with Application Development and Business Analyst teams. Partner with Application Development and Business Analyst teams to participate in solution design and ensure testability of functions and application. Present and/or escalates project and technical needs. Excellent knowledge of S/W and H/W Client onboarding on Linux servers. Ensure quality delivery and stability. Required Qualifications, Capabilities, and Skills Self motivated, self directed, and thrive in a fast paced and high visibility work environment. Experience in equities, trading technologies, Financial Information eXchange (FIX). Experience in Linux, Networks, FPGAs, Python, Shell scripting and other programming languages. Equal Opportunity Employer We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
27/07/2026
Full time
JOB DESCRIPTION The Low-latency technology group is looking for an experienced Software Engineer and Integration specialist with experience in equities markets, connectivity, systems integration and automation to join our JISU COB team in London. The JISU COB Team is responsible for project delivery, including business analysis, project management, client onboarding, release management and plant management. In addition, the role will focus on streamlining end to end deliveries through automation of manual tasks and process improvement. Responsibilities Participate in cross functional requirements and implementation discussions to review the impact of application changes. Work with business and product teams to prioritize and communicate status and progress toward daily and weekly deliverables. Participate in estimating the effort and timelines for delivery. Develop functionality. Implement end to end setup for clients in the low latency setup including rollout to production, and post release checks. Ensure comprehensive integration testing coverage exists by understanding the test scope and approach. Spear head automation and streamlining of deliveries working with Application Development and Business Analyst teams. Partner with Application Development and Business Analyst teams to participate in solution design and ensure testability of functions and application. Present and/or escalates project and technical needs. Excellent knowledge of S/W and H/W Client onboarding on Linux servers. Ensure quality delivery and stability. Required Qualifications, Capabilities, and Skills Self motivated, self directed, and thrive in a fast paced and high visibility work environment. Experience in equities, trading technologies, Financial Information eXchange (FIX). Experience in Linux, Networks, FPGAs, Python, Shell scripting and other programming languages. Equal Opportunity Employer We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
27/07/2026
Full time
Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
We are the Information Intelligence Group (IIG) of CACI UK, a specialist software/technical consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are looking to recruit a Junior Business Analyst Account Manager to join the Law Enforcement team. The Opportunity: As a junior Business Analyst within CACI IIG, you will work closely with Senior Analyst's and other subject matter professionals in gathering, validating, and documenting various system information and needs. Working in a hybrid way with regular trips to meet customers in London, you will be required to carry out an in-depth evaluation and verification of the capabilities of systems, serving as a point of contact between the end-users and software developers, to ensure that product information is properly disseminated. Typical responsibilities will include: Working with business areas to define business benefits, creating benefits maps and introducing measures to baseline, track and report progress against targets Liaising with consultants and managers to document business processes effectively Acquiring in-depth knowledge of existing business processes and systems, documenting process models and task analysis, to identify areas for potential process improvement Creating and developing requirements of systems to improve quality, performances, external interfaces, and constraints Outline requirement specifications with the use of standard templates for both use cases Supervise requirements traceability information and record requirements statusin the course ofthe project Contributing to the development of test plans, test scripts, training documents and videos Initial triage of new tickets prior to team allocation The Fit: This is an excellent opportunity for someone at the start of their career who has gained some initial experience within a Business Analysis role, looking to take the next step in their career. You will have a positive, can-do attitude, be eager to learn and happy to be hands on with day to day activities. Strong communication skills are essential, along with the confidence to engage with our customers. Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive. We value every member of our business, and strive to be a place you're excited to work. Our market-leading package of benefits reflects this. WELLBEING - Free 24/7 counselling helpline and employee assistance programme WORK YOUR BEST - City-centre offices across the UK, combined with flexitime and at home working LEARN & GROW - Assigned Career Coach to holistically guide development SOCIAL - Get-togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays ONSITE ALLOWANCES - expenses for lunch and drinks CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
27/07/2026
Full time
We are the Information Intelligence Group (IIG) of CACI UK, a specialist software/technical consultancy providing new bespoke solutions to solve our customers complex operational problems. As our business continues to grow, we are looking to recruit a Junior Business Analyst Account Manager to join the Law Enforcement team. The Opportunity: As a junior Business Analyst within CACI IIG, you will work closely with Senior Analyst's and other subject matter professionals in gathering, validating, and documenting various system information and needs. Working in a hybrid way with regular trips to meet customers in London, you will be required to carry out an in-depth evaluation and verification of the capabilities of systems, serving as a point of contact between the end-users and software developers, to ensure that product information is properly disseminated. Typical responsibilities will include: Working with business areas to define business benefits, creating benefits maps and introducing measures to baseline, track and report progress against targets Liaising with consultants and managers to document business processes effectively Acquiring in-depth knowledge of existing business processes and systems, documenting process models and task analysis, to identify areas for potential process improvement Creating and developing requirements of systems to improve quality, performances, external interfaces, and constraints Outline requirement specifications with the use of standard templates for both use cases Supervise requirements traceability information and record requirements statusin the course ofthe project Contributing to the development of test plans, test scripts, training documents and videos Initial triage of new tickets prior to team allocation The Fit: This is an excellent opportunity for someone at the start of their career who has gained some initial experience within a Business Analysis role, looking to take the next step in their career. You will have a positive, can-do attitude, be eager to learn and happy to be hands on with day to day activities. Strong communication skills are essential, along with the confidence to engage with our customers. Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive. We value every member of our business, and strive to be a place you're excited to work. Our market-leading package of benefits reflects this. WELLBEING - Free 24/7 counselling helpline and employee assistance programme WORK YOUR BEST - City-centre offices across the UK, combined with flexitime and at home working LEARN & GROW - Assigned Career Coach to holistically guide development SOCIAL - Get-togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays ONSITE ALLOWANCES - expenses for lunch and drinks CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.
In everything we do, our people make the difference. Contract type: Permanent Location: London Working style: Hybrid 50% home/office based We're looking for an experienced Business Analyst to join Royal London Asset Management and play a key role in delivering client focused change. Working within business facing agile scrum teams, you'll lead business and data analysis across Client Group initiatives, with a strong focus on our CRM landscape. With a focus on improving CRM and client service processes, you'll identify opportunities for optimisation, automation and better use of data. You'll work closely with Product Owners, senior stakeholders and technical teams to shape practical solutions, translating business needs into clear user stories, acceptance criteria and process documentation. This is a hands on delivery role, ideal for someone who enjoys working close to the detail, thrives in agile environments, and brings strong knowledge of the Asset Management operating model. About the role Lead business and data analysis for Client Group initiatives and complex change. Analyse and document CRM business processes, identifying opportunities for optimisation and automation. Evaluate CRM centric solutions, considering feasibility, risks, costs and benefits, and recommend practical enhancements. Define and implement improvements to processes, systems and data across CRM and Client Services ensuring alignment with business goals. Apply and embed agreed business analysis methods, tools and standards within the scrum framework and across the wider organisation. Translate business requirements into clear, actionable user stories, acceptance criteria and process documentation. Identify barriers to transformation, supporting the prioritisation and scoping of complex backlog items. Coach and guide less experienced team members and actively contribute to the business analysis community. Collaborate with technical teams to design and deliver solutions, ensuring data integrity, scalability, and secure integration with other platforms. About you Experienced Business Analyst with experience ideally within Asset Management. Strong SQL skills, with the ability to interrogate data, support reporting requirements and ensure data quality. Experience working with Microsoft Dynamics 365 (or similar enterprise CRM platforms). Proven track record in business and data modelling, process design and solution concepts. Able to communicate complex CRM concepts clearly, and articulate the principles and drivers for change to both technical and non-technical audiences. Demonstrates specialist knowledge across CRM and client related business areas. Maintains a commercial and customer-centric approach when delivering solutions. Builds and nurtures relationships with business stakeholders, ensuring effective collaboration in a scrum environment. Proficient in agile and scrum methodologies, with experience working in cross-functional teams. Skilled in technical delivery for CRM and Client Service solutions. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. Inclusion, diversity and belonging We're an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
27/07/2026
Full time
In everything we do, our people make the difference. Contract type: Permanent Location: London Working style: Hybrid 50% home/office based We're looking for an experienced Business Analyst to join Royal London Asset Management and play a key role in delivering client focused change. Working within business facing agile scrum teams, you'll lead business and data analysis across Client Group initiatives, with a strong focus on our CRM landscape. With a focus on improving CRM and client service processes, you'll identify opportunities for optimisation, automation and better use of data. You'll work closely with Product Owners, senior stakeholders and technical teams to shape practical solutions, translating business needs into clear user stories, acceptance criteria and process documentation. This is a hands on delivery role, ideal for someone who enjoys working close to the detail, thrives in agile environments, and brings strong knowledge of the Asset Management operating model. About the role Lead business and data analysis for Client Group initiatives and complex change. Analyse and document CRM business processes, identifying opportunities for optimisation and automation. Evaluate CRM centric solutions, considering feasibility, risks, costs and benefits, and recommend practical enhancements. Define and implement improvements to processes, systems and data across CRM and Client Services ensuring alignment with business goals. Apply and embed agreed business analysis methods, tools and standards within the scrum framework and across the wider organisation. Translate business requirements into clear, actionable user stories, acceptance criteria and process documentation. Identify barriers to transformation, supporting the prioritisation and scoping of complex backlog items. Coach and guide less experienced team members and actively contribute to the business analysis community. Collaborate with technical teams to design and deliver solutions, ensuring data integrity, scalability, and secure integration with other platforms. About you Experienced Business Analyst with experience ideally within Asset Management. Strong SQL skills, with the ability to interrogate data, support reporting requirements and ensure data quality. Experience working with Microsoft Dynamics 365 (or similar enterprise CRM platforms). Proven track record in business and data modelling, process design and solution concepts. Able to communicate complex CRM concepts clearly, and articulate the principles and drivers for change to both technical and non-technical audiences. Demonstrates specialist knowledge across CRM and client related business areas. Maintains a commercial and customer-centric approach when delivering solutions. Builds and nurtures relationships with business stakeholders, ensuring effective collaboration in a scrum environment. Proficient in agile and scrum methodologies, with experience working in cross-functional teams. Skilled in technical delivery for CRM and Client Service solutions. About Royal London Asset Management Royal London Asset Management (RLAM), part of the Royal London Group, is one of the UK's leading fund management companies working with a wide range of clients across the globe to achieve their investment goals. Our long-term, client-driven focus means that we have a long-standing commitment to responsible investment. We act as responsible stewards of our clients' capital, exercising their rights and influencing positive change. Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve. We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. Inclusion, diversity and belonging We're an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.
About us: Headquartered in London, we operate internationally and at Lloyd's. With a global team of over 1000 people and 10 international offices, we're able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we've been industry leaders in a variety of specialist areas. Working here: A career with us means the freedom to flourish. Whether you're beginning your journey or ready to make your next move you'll find a team of talented, inspirational people who care about their work and each other. What really sets us apart is our people. We're a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone. What you'll do: We have an excellent broking opportunity for an Insurance Specialist Business Analyst to join. You will be joining a small supportive and friendly team, delivering a programme of work to deliver data solutions to the business, focussing on business value and purpose. This role includes engaging and interacting with stakeholders across the business, developers and architects and you will be involved at all stages of the product life cycle. Role Responsibilities Operate as business engagement lead, conduct research & analysis in order to elicit shared understanding between the business and your team on deadlines, requirements and outcomes. Document business needs and agree target analytics to support the deliver of business insight Work collaboratively with the Head of Data to understand data strategy and refine the data roadmap. Ensure that each requirement is able to be linked to the wider Miller strategy and supporting Objectives and Key Results (OKRs) Aid in building commercial acumen in the team so they understand the "why" of each initiative, focusing on solving our user's problems while always seeing the bigger picture Build and maintain development team backlogs, and take an active role in meetings and the delivery lifecycle Coordinate and take an active role in testing new and existing solutions to ensure they deliver on agreed user value. Work closely with the software developers and testers throughout the entire development process to ensure they are staying on the right track and getting the support they need to deliver business priorities in the right order Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd's byelaws and FCA rules Promote Miller brand and values to enhance Miller's reputation in the market On top of a competitive salary we offer a fantastic benefits package including: 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%. Private Medical Insurance Minimum of 25 days annual leave (with flexibility to buy more) Life Assurance Income Protection Critical Illness cover Enhanced Maternity, Paternity Adoption and Shared Parental Leave At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don't hesitate to let us know. Business Analyst Ready to take the next step in your career? Join Miller and be part of a team where your expertise drives success.
27/07/2026
Full time
About us: Headquartered in London, we operate internationally and at Lloyd's. With a global team of over 1000 people and 10 international offices, we're able to advise from Brussels to Bermuda. As an independent (re)insurance broking firm we work with intermediaries, direct insureds and reinsurers. For over 120 years we've been industry leaders in a variety of specialist areas. Working here: A career with us means the freedom to flourish. Whether you're beginning your journey or ready to make your next move you'll find a team of talented, inspirational people who care about their work and each other. What really sets us apart is our people. We're a diverse range of passionate advocates for doing things differently. We work together as one team, and our aim is always the outcome that will benefit everyone. What you'll do: We have an excellent broking opportunity for an Insurance Specialist Business Analyst to join. You will be joining a small supportive and friendly team, delivering a programme of work to deliver data solutions to the business, focussing on business value and purpose. This role includes engaging and interacting with stakeholders across the business, developers and architects and you will be involved at all stages of the product life cycle. Role Responsibilities Operate as business engagement lead, conduct research & analysis in order to elicit shared understanding between the business and your team on deadlines, requirements and outcomes. Document business needs and agree target analytics to support the deliver of business insight Work collaboratively with the Head of Data to understand data strategy and refine the data roadmap. Ensure that each requirement is able to be linked to the wider Miller strategy and supporting Objectives and Key Results (OKRs) Aid in building commercial acumen in the team so they understand the "why" of each initiative, focusing on solving our user's problems while always seeing the bigger picture Build and maintain development team backlogs, and take an active role in meetings and the delivery lifecycle Coordinate and take an active role in testing new and existing solutions to ensure they deliver on agreed user value. Work closely with the software developers and testers throughout the entire development process to ensure they are staying on the right track and getting the support they need to deliver business priorities in the right order Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd's byelaws and FCA rules Promote Miller brand and values to enhance Miller's reputation in the market On top of a competitive salary we offer a fantastic benefits package including: 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%. Private Medical Insurance Minimum of 25 days annual leave (with flexibility to buy more) Life Assurance Income Protection Critical Illness cover Enhanced Maternity, Paternity Adoption and Shared Parental Leave At Miller, we are committed to creating an inclusive and supportive environment for all candidates. If you require any adjustments or accommodations to support you during the application process, please don't hesitate to let us know. Business Analyst Ready to take the next step in your career? Join Miller and be part of a team where your expertise drives success.
Role: Product Manager Location: London/Hybrid Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real-world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors, such as the Ministry of Justice, Department for Education, FCDO, UEFA, International Olympic Committee, and Mercedes-Benz, with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are enthusiastic, motivated, and passionate about delivering digital products that create meaningful value for users and clients. You are a proactive and experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business objectives, and data-driven insights. You are an excellent communicator with strong leadership skills and enjoy solving complex problems while balancing business priorities with technical considerations. The Role: We are looking for a Product Manager with proven industry experience in digital product delivery. You will be responsible for defining product vision, developing product strategy, and working closely with clients and delivery teams to deliver high-quality digital products. You will work collaboratively with Business Analysts, User Researchers, Designers, Developers, Delivery Managers, and client stakeholders to ensure products deliver measurable value for both users and the business. You will be responsible for managing roadmaps, product backlogs, prioritising features and ensuring delivery aligns with strategic objectives throughout the product lifecycle. Key Responsibilities: Defining and communicating a clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers, UX/UI Designers, Developers, Quality Assurance Engineers, and Delivery Managers throughout the product lifecycle. Collaborating with clients and stakeholders to understand business goals, user needs and opportunities for product improvement. Making evidence-based product decisions using customer feedback, analytics and user research. Defining product objectives, success measures and key performance indicators (KPIs). Leading backlog refinement, sprint planning and product prioritisation activities within Agile delivery teams. Managing stakeholder expectations by communicating priorities, trade-offs and delivery plans effectively. Supporting product discovery activities, validating ideas and ensuring solutions solve genuine user problems. Driving continuous product improvement through iterative delivery, experimentation and ongoing customer feedback. Key Skills & Experience: Proven experience working as a Product Manager, Product Owner or within a similar digital product role. Experience defining product vision, strategy and roadmaps for digital products or services. Strong understanding of Agile delivery methodologies and experience working within Scrum or Kanban teams. Experience managing and prioritising product backlogs to maximise customer and business value. Experience working with multidisciplinary teams including engineering, UX, Business Analysis and Delivery Management. Strong stakeholder management skills with the ability to influence and build relationships at all levels. Experience using customer insight, analytics and user research to inform product decisions. Excellent communication, presentation and facilitation skills. Strong analytical and problem-solving abilities with a pragmatic approach to product delivery. Commercial awareness with the ability to balance customer needs, business objectives and technical constraints. An interest in technology and an understanding of its practical application. Experience delivering digital transformation projects within the public sector or consultancy environments would be advantageous. What We Offer: Competitive salary Private healthcare insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Bonus Scheme Statutory & Contributory pension Gym Membership Benefits Flexible Working Annual Away Days Monthly Company Socials Equality & Diversity: Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Package and Benefits: Competitive salary, dependent on experience Flexible working / Work from home Generous annual discretionary bonus 25 days annual leave + bank holidays 10 days allocated for development training per year Contributory pension Private Healthcare Gym membership Annual away days and social events
27/07/2026
Full time
Role: Product Manager Location: London/Hybrid Contract/Perm: Perm Start Date: ASAP Clearances: Internal Background Check (DBS) / Eligible for Security Clearance About Us: Solirius Reply, part of the Reply Group, delivers technical consultancy and application delivery to our clients in order to solve real-world problems and allow our clients to respond to an ever-changing technical landscape. We partner closely with our clients, embedding our consultants into their businesses in order to provide a bespoke service, allowing us to truly understand our clients' needs. It is this close collaboration with our clients that has enabled us to grow rapidly in recent years and will drive our ambitious future growth plans. We currently have over 300 consultants working with a variety of key clients from both the public and private sectors, such as the Ministry of Justice, Department for Education, FCDO, UEFA, International Olympic Committee, and Mercedes-Benz, with plans to increase our client base further in the near future. We operate as a flat organisation and believe in trusting and supporting our team to operate independently. We pride ourselves on being specialists at what we do, making the most of our consultants' expertise in their fields in order to provide a best-in-class service to our clients. All our consultants have the opportunity to work on a range of different projects, providing a broad range of knowledge on which to develop their careers and progress in the direction they choose. About You: You are enthusiastic, motivated, and passionate about delivering digital products that create meaningful value for users and clients. You are a proactive and experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business objectives, and data-driven insights. You are an excellent communicator with strong leadership skills and enjoy solving complex problems while balancing business priorities with technical considerations. The Role: We are looking for a Product Manager with proven industry experience in digital product delivery. You will be responsible for defining product vision, developing product strategy, and working closely with clients and delivery teams to deliver high-quality digital products. You will work collaboratively with Business Analysts, User Researchers, Designers, Developers, Delivery Managers, and client stakeholders to ensure products deliver measurable value for both users and the business. You will be responsible for managing roadmaps, product backlogs, prioritising features and ensuring delivery aligns with strategic objectives throughout the product lifecycle. Key Responsibilities: Defining and communicating a clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers, UX/UI Designers, Developers, Quality Assurance Engineers, and Delivery Managers throughout the product lifecycle. Collaborating with clients and stakeholders to understand business goals, user needs and opportunities for product improvement. Making evidence-based product decisions using customer feedback, analytics and user research. Defining product objectives, success measures and key performance indicators (KPIs). Leading backlog refinement, sprint planning and product prioritisation activities within Agile delivery teams. Managing stakeholder expectations by communicating priorities, trade-offs and delivery plans effectively. Supporting product discovery activities, validating ideas and ensuring solutions solve genuine user problems. Driving continuous product improvement through iterative delivery, experimentation and ongoing customer feedback. Key Skills & Experience: Proven experience working as a Product Manager, Product Owner or within a similar digital product role. Experience defining product vision, strategy and roadmaps for digital products or services. Strong understanding of Agile delivery methodologies and experience working within Scrum or Kanban teams. Experience managing and prioritising product backlogs to maximise customer and business value. Experience working with multidisciplinary teams including engineering, UX, Business Analysis and Delivery Management. Strong stakeholder management skills with the ability to influence and build relationships at all levels. Experience using customer insight, analytics and user research to inform product decisions. Excellent communication, presentation and facilitation skills. Strong analytical and problem-solving abilities with a pragmatic approach to product delivery. Commercial awareness with the ability to balance customer needs, business objectives and technical constraints. An interest in technology and an understanding of its practical application. Experience delivering digital transformation projects within the public sector or consultancy environments would be advantageous. What We Offer: Competitive salary Private healthcare insurance 25 Days Annual Leave + Bank Holidays Up to 10 days allocated for development training per year Bonus Scheme Statutory & Contributory pension Gym Membership Benefits Flexible Working Annual Away Days Monthly Company Socials Equality & Diversity: Solirius Reply is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics. Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us. Package and Benefits: Competitive salary, dependent on experience Flexible working / Work from home Generous annual discretionary bonus 25 days annual leave + bank holidays 10 days allocated for development training per year Contributory pension Private Healthcare Gym membership Annual away days and social events
Who we are We're IAG Loyalty - one organisation with two ambitious, growing divisions across Loyalty and Holidays. Each has its own goals, strategy and team, but together we're united by a shared vision to create a more rewarding world of travel and experiences. Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services. Our Holidays division, including British Airways Holidays and Iberia Vacaciones, connects customers to thousands of destinations worldwide through seamless travel experiences. We're on an exciting journey of growth and transformation - and we'd love you to be part of it. The opportunity We're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition. Supporting categories across the Avios Retail Domain, you'll use customer, behavioural and commercial data to influence trading, marketing and CRM strategy, ensuring we're delivering the right products, to the right customers, at the right time. Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities. This is a specialist role for someone who enjoys turning complex customer data into clear commercial actions and wants to influence the future direction of our retail business. What you'll be doing Owning the analytical foundations that underpin our CRM and customer engagement strategy. Developing customer segmentation and audience strategies to improve acquisition, conversion, retention and customer lifetime value. Working proactively with Trading and Marketing teams to identify opportunities through customer insight and behavioural data. Partnering with Product, Engineering and Data teams to ensure the right customer data is captured and activated across our digital platforms. Analysing campaign performance across Email, SMS and Push, identifying opportunities to improve targeting, personalisation and lifecycle marketing. Designing and evaluating A/B tests to optimise customer experiences and commercial performance. Acting as the subject matter expert for CRM and customer analytics platforms, including tools such as Klaviyo, Contentful (or similar CRM platforms), Snowflake, GA4, Contentsquare and other modern analytics technologies. Translating complex data into clear, actionable recommendations that influence Product, Marketing, Ecommerce and Trading decisions. Building trusted reporting frameworks that help the business make smarter, data-driven decisions. What we need from you Experience in Customer Analytics, CRM Analytics, Ecommerce Analytics or Digital Trading Analytics. Hands-on experience working with modern CRM platforms such as Klaviyo, Contentful or similar customer engagement platforms. Strong understanding of customer segmentation, lifecycle marketing and CRM strategy. Experience using customer and behavioural data to influence commercial, trading or marketing decisions. Strong SQL and analytical skills, with experience interpreting data and communicating actionable insights. Experience working with digital analytics platforms such as GA4, Snowflake, Contentsquare or similar technologies. Commercial understanding of ecommerce and digital customer journeys. Excellent stakeholder management skills, with the confidence to influence Product, Marketing, Trading and senior business stakeholders. Naturally curious, commercially minded and motivated by becoming a recognised expert within your discipline. We might not be right for you if You're looking for a role focused purely on reporting rather than influencing business decisions. You prefer working independently rather than partnering across Product, Data, Marketing and Trading. You're looking for a people management role rather than becoming a recognised specialist in your field. The Blend This role is part of our Loyalty Division and is based in our London office. We call our approach to hybrid working The Blend-giving you the flexibility to do your best work while staying connected with your team and the wider business. You'll typically spend at least two days a week in the office, with the flexibility to work remotely for the rest of the week. Diversity and Inclusion Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership. We are committed to building a workplace where people feel they belong and are valued for their perspective. Inclusion drives better decisions, stronger performance and more innovative outcomes. We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive and accessible. At IAG Loyalty we boast two ambitious and growing divisions in Loyalty and Holidays, and together we create a more rewarding world of travel and experiences. Through Avios, our global loyalty currency, we help millions of members turn everyday spend into travel, retail and financial service rewards. And through our Holidays division, including British Airways Holidays and Iberia Vacaciones, we connect customers to thousands of destinations worldwide with seamless, end-to-end travel experiences. It's all made possible by our teams, bringing together data, expertise and innovation to power unforgettable journeys and experiences. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our team! Together we're creating a more rewarding world of travel and experiences This is our vision, it gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
27/07/2026
Full time
Who we are We're IAG Loyalty - one organisation with two ambitious, growing divisions across Loyalty and Holidays. Each has its own goals, strategy and team, but together we're united by a shared vision to create a more rewarding world of travel and experiences. Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services. Our Holidays division, including British Airways Holidays and Iberia Vacaciones, connects customers to thousands of destinations worldwide through seamless travel experiences. We're on an exciting journey of growth and transformation - and we'd love you to be part of it. The opportunity We're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition. Supporting categories across the Avios Retail Domain, you'll use customer, behavioural and commercial data to influence trading, marketing and CRM strategy, ensuring we're delivering the right products, to the right customers, at the right time. Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities. This is a specialist role for someone who enjoys turning complex customer data into clear commercial actions and wants to influence the future direction of our retail business. What you'll be doing Owning the analytical foundations that underpin our CRM and customer engagement strategy. Developing customer segmentation and audience strategies to improve acquisition, conversion, retention and customer lifetime value. Working proactively with Trading and Marketing teams to identify opportunities through customer insight and behavioural data. Partnering with Product, Engineering and Data teams to ensure the right customer data is captured and activated across our digital platforms. Analysing campaign performance across Email, SMS and Push, identifying opportunities to improve targeting, personalisation and lifecycle marketing. Designing and evaluating A/B tests to optimise customer experiences and commercial performance. Acting as the subject matter expert for CRM and customer analytics platforms, including tools such as Klaviyo, Contentful (or similar CRM platforms), Snowflake, GA4, Contentsquare and other modern analytics technologies. Translating complex data into clear, actionable recommendations that influence Product, Marketing, Ecommerce and Trading decisions. Building trusted reporting frameworks that help the business make smarter, data-driven decisions. What we need from you Experience in Customer Analytics, CRM Analytics, Ecommerce Analytics or Digital Trading Analytics. Hands-on experience working with modern CRM platforms such as Klaviyo, Contentful or similar customer engagement platforms. Strong understanding of customer segmentation, lifecycle marketing and CRM strategy. Experience using customer and behavioural data to influence commercial, trading or marketing decisions. Strong SQL and analytical skills, with experience interpreting data and communicating actionable insights. Experience working with digital analytics platforms such as GA4, Snowflake, Contentsquare or similar technologies. Commercial understanding of ecommerce and digital customer journeys. Excellent stakeholder management skills, with the confidence to influence Product, Marketing, Trading and senior business stakeholders. Naturally curious, commercially minded and motivated by becoming a recognised expert within your discipline. We might not be right for you if You're looking for a role focused purely on reporting rather than influencing business decisions. You prefer working independently rather than partnering across Product, Data, Marketing and Trading. You're looking for a people management role rather than becoming a recognised specialist in your field. The Blend This role is part of our Loyalty Division and is based in our London office. We call our approach to hybrid working The Blend-giving you the flexibility to do your best work while staying connected with your team and the wider business. You'll typically spend at least two days a week in the office, with the flexibility to work remotely for the rest of the week. Diversity and Inclusion Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership. We are committed to building a workplace where people feel they belong and are valued for their perspective. Inclusion drives better decisions, stronger performance and more innovative outcomes. We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive and accessible. At IAG Loyalty we boast two ambitious and growing divisions in Loyalty and Holidays, and together we create a more rewarding world of travel and experiences. Through Avios, our global loyalty currency, we help millions of members turn everyday spend into travel, retail and financial service rewards. And through our Holidays division, including British Airways Holidays and Iberia Vacaciones, we connect customers to thousands of destinations worldwide with seamless, end-to-end travel experiences. It's all made possible by our teams, bringing together data, expertise and innovation to power unforgettable journeys and experiences. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our team! Together we're creating a more rewarding world of travel and experiences This is our vision, it gives us direction in where we're heading and our values show us how we'll get there. Our values outline how we show up when we're firing on all cylinders. From our Contact Centre to Madrid and Head Office colleagues, they outline the expectations we have for each other and what it means to work in our Club.
Customer & CRM Data AnalystApplylocations: London, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 21, 2026 (27 days left to apply)job requisition id: JR100543 Who we are We're IAG Loyalty - one organisation with two ambitious, growing divisions across Loyalty and Holidays. Each has its own goals, strategy and team, but together we're united by a shared vision to create a more rewarding world of travel and experiences.Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services.Our Holidays division, including British Airways Holidays and Iberia Vacaciones, connects customers to thousands of destinations worldwide through seamless travel experiences.We're on an exciting journey of growth and transformation - and we'd love you to be part of it. The opportunity We're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition. Supporting categories across the Avios Retail Domain, you'll use customer, behavioural and commercial data to influence trading, marketing and CRM strategy, ensuring we're delivering the right products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities.This is a specialist role for someone who enjoys turning complex customer data into clear commercial actions and wants to influence the future direction of our retail business" What you'll be doing Owning the analytical foundations that underpin our CRM and customer engagement strategy. Developing customer segmentation and audience strategies to improve acquisition, conversion, retention and customer lifetime value. Working proactively with Trading and Marketing teams to identify opportunities through customer insight and behavioural data. Partnering with Product, Engineering and Data teams to ensure the right customer data is captured and activated across our digital platforms. Analysing campaign performance across Email, SMS and Push, identifying opportunities to improve targeting, personalisation and lifecycle marketing. Designing and evaluating A/B tests to optimise customer experiences and commercial performance. Acting as the subject matter expert for CRM and customer analytics platforms, including tools such as Klaviyo, Contentful (or similar CRM platforms), Snowflake, GA4, Contentsquare and other modern analytics technologies. Translating complex data into clear, actionable recommendations that influence Product, Marketing, Ecommerce and Trading decisions. Building trusted reporting frameworks that help the business make smarter, data-driven decisions. What we need from you Experience in Customer Analytics, CRM Analytics, Ecommerce Analytics or Digital Trading Analytics. Hands-on experience working with modern CRM platforms such as Klaviyo, Contentful or similar customer engagement platforms. Strong understanding of customer segmentation, lifecycle marketing and CRM strategy. Experience using customer and behavioural data to influence commercial, trading or marketing decisions. Strong SQL and analytical skills, with experience interpreting data and communicating actionable insights. Experience working with digital analytics platforms such as GA4, Snowflake, Contentsquare or similar technologies. Commercial understanding of ecommerce and digital customer journeys. Excellent stakeholder management skills, with the confidence to influence Product, Marketing, Trading and senior business stakeholders. Naturally curious, commercially minded and motivated by becoming a recognised expert within your discipline. We might not be right for you if You're looking for a role focused purely on reporting rather than influencing business decisions. You prefer working independently rather than partnering across Product, Data, Marketing and Trading. You're looking for a people management role rather than becoming a recognised specialist in your field.If you think you have what it takes but don't meet every single requirement, we'd still love to hear from you. The Blend This role is part of our Loyalty Division and is based in our London office. We call our approach to hybrid working The Blend-giving you the flexibility to do your best work while staying connected with your team and the wider business.You'll typically spend at least two days a week in the office, with the flexibility to work remotely for the rest of the week. Diversity and Inclusion Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership. We are committed to building a workplace where people feel they belong and are valued for their perspective. Inclusion drives better decisions, stronger performance and more innovative outcomes. We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive and accessible. About IAG LoyaltyAt IAG Loyalty we boast two ambitious and growing divisions in Loyalty and Holidays , and together we create a more rewarding world of travel and experiences.Through Avios, our global loyalty currency, we help millions of members turn everyday spend into travel, retail and financial service rewards.And through our Holidays division, including British Airways Holidays and Iberia Vacaciones, we connect customers to thousands of destinations worldwide with seamless, end-to-end travel experiences.It's all made possible by our teams, bringing together data, expertise and innovation to power unforgettable journeys and experiences. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our team!
27/07/2026
Full time
Customer & CRM Data AnalystApplylocations: London, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 21, 2026 (27 days left to apply)job requisition id: JR100543 Who we are We're IAG Loyalty - one organisation with two ambitious, growing divisions across Loyalty and Holidays. Each has its own goals, strategy and team, but together we're united by a shared vision to create a more rewarding world of travel and experiences.Our Loyalty division is home to Avios, the global loyalty currency, enabling millions of members to collect and spend rewards across travel, retail and financial services.Our Holidays division, including British Airways Holidays and Iberia Vacaciones, connects customers to thousands of destinations worldwide through seamless travel experiences.We're on an exciting journey of growth and transformation - and we'd love you to be part of it. The opportunity We're looking for a Customer Analytics & CRM Specialist, helping to shape the performance and growth of our B2C retail proposition. Supporting categories across the Avios Retail Domain, you'll use customer, behavioural and commercial data to influence trading, marketing and CRM strategy, ensuring we're delivering the right products, to the right customers, at the right time.Working closely with our Retail Marketing & CRM Lead, you'll become the go-to expert for customer insight within Retail, partnering with Trading, Product, Engineering and Data teams to optimise customer journeys, improve personalisation and identify new commercial opportunities.This is a specialist role for someone who enjoys turning complex customer data into clear commercial actions and wants to influence the future direction of our retail business" What you'll be doing Owning the analytical foundations that underpin our CRM and customer engagement strategy. Developing customer segmentation and audience strategies to improve acquisition, conversion, retention and customer lifetime value. Working proactively with Trading and Marketing teams to identify opportunities through customer insight and behavioural data. Partnering with Product, Engineering and Data teams to ensure the right customer data is captured and activated across our digital platforms. Analysing campaign performance across Email, SMS and Push, identifying opportunities to improve targeting, personalisation and lifecycle marketing. Designing and evaluating A/B tests to optimise customer experiences and commercial performance. Acting as the subject matter expert for CRM and customer analytics platforms, including tools such as Klaviyo, Contentful (or similar CRM platforms), Snowflake, GA4, Contentsquare and other modern analytics technologies. Translating complex data into clear, actionable recommendations that influence Product, Marketing, Ecommerce and Trading decisions. Building trusted reporting frameworks that help the business make smarter, data-driven decisions. What we need from you Experience in Customer Analytics, CRM Analytics, Ecommerce Analytics or Digital Trading Analytics. Hands-on experience working with modern CRM platforms such as Klaviyo, Contentful or similar customer engagement platforms. Strong understanding of customer segmentation, lifecycle marketing and CRM strategy. Experience using customer and behavioural data to influence commercial, trading or marketing decisions. Strong SQL and analytical skills, with experience interpreting data and communicating actionable insights. Experience working with digital analytics platforms such as GA4, Snowflake, Contentsquare or similar technologies. Commercial understanding of ecommerce and digital customer journeys. Excellent stakeholder management skills, with the confidence to influence Product, Marketing, Trading and senior business stakeholders. Naturally curious, commercially minded and motivated by becoming a recognised expert within your discipline. We might not be right for you if You're looking for a role focused purely on reporting rather than influencing business decisions. You prefer working independently rather than partnering across Product, Data, Marketing and Trading. You're looking for a people management role rather than becoming a recognised specialist in your field.If you think you have what it takes but don't meet every single requirement, we'd still love to hear from you. The Blend This role is part of our Loyalty Division and is based in our London office. We call our approach to hybrid working The Blend-giving you the flexibility to do your best work while staying connected with your team and the wider business.You'll typically spend at least two days a week in the office, with the flexibility to work remotely for the rest of the week. Diversity and Inclusion Our vision is to create a more rewarding world of travel and experiences. Delivering that requires diverse thinking and inclusive leadership. We are committed to building a workplace where people feel they belong and are valued for their perspective. Inclusion drives better decisions, stronger performance and more innovative outcomes. We actively encourage applications from people with different experiences and backgrounds, and are committed to ensuring our recruitment process is fair, inclusive and accessible. About IAG LoyaltyAt IAG Loyalty we boast two ambitious and growing divisions in Loyalty and Holidays , and together we create a more rewarding world of travel and experiences.Through Avios, our global loyalty currency, we help millions of members turn everyday spend into travel, retail and financial service rewards.And through our Holidays division, including British Airways Holidays and Iberia Vacaciones, we connect customers to thousands of destinations worldwide with seamless, end-to-end travel experiences.It's all made possible by our teams, bringing together data, expertise and innovation to power unforgettable journeys and experiences. And in return? A one-of-a-kind culture where a love of travel connects us all. A business that's going places, and careers that are, too. If that sounds like the kind of place you'd like to be, find out more and join our team!
Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical product expertise, supporting client adoption, and driving revenue growth across the Energy and Commodities markets. This role plays a key part in supporting and expanding the ICE Connect product suite, acting as a technical subject-matter expert who helps clients and prospects understand how ICE technology enhances trading workflows across front, middle, and back-office functions. The ICE Connect suite includes ICE Chat, QuoteBoard, ICE Options Analytics, WebICE, ICE Mobile, and the ICE Connect Desktop. The successful candidate will be a self-motivated, client-facing professional with strong technical aptitude, a solid understanding of market data and trading environments, and a desire to develop deep product and market expertise. You will thrive in a dynamic, fast-paced environment that blends technical problem-solving with client engagement, and you will contribute both individually and as part of a collaborative team. Responsibilities Develop deep product, technical, and market expertise across commodities and energy markets to effectively demonstrate, configure, and position ICE Desktop & Web Platforms to clients Provide technical subject-matter expertise to clients and internal stakeholders, including platform configuration, workflow design, troubleshooting, and integration support Support the growth and adoption of the ICE Desktop & Web Platforms suite (including ICE Chat, ICE Connect Desktop, QuoteBoard, WebICE, ICE Options Analytics, and ICE Mobile) across an assigned territory and/or client base Design and demonstrate technical workflows and integrations across the desktop product suite - leveraging APIs, data integrations, and client systems - to deliver measurable value within trading, analytics, and risk environments Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products. Investigate and resolve client-facing technical issues across the desktop platforms, partnering closely with Sales, Product, and cross-functional teams across the enterprise to drive timely root-cause resolution Collaborate closely with Sales teams on pre- and post-sales activities to support revenue generation and client retention Identify and generate new business opportunities through proactive client engagement and daily activity Lead and support client onboarding, deployments, and user setup processes Act as a liaison between clients, Sales, and Product Management, sharing market feedback, competitive insights, and product enhancement requests Build bespoke client solutions and workflow enhancements using Excel, Python, APIs, and emerging AI-enabled tooling to streamline trader and analyst workflows Continuously build expertise in the commodities and energy markets - including the products traded on ICE and underlying market structure - to position ICE solutions credibly within client workflows Knowledge & Experience Bachelor's degree or equivalent professional experience Strong communication and interpersonal skills, with the ability to engage effectively across technical and commercial audiences Good understanding of trading environments, market data, and associated technologies, with an interest in commodities and energy markets Proficiency in Microsoft Office, including Outlook and Excel Familiarity with Salesforce, instant messaging platforms, and desktop trading / market data systems Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Strong technical aptitude and intellectual curiosity, with the ability to learn complex products, workflows, and APIs quickly and translate them into client value Demonstrated ability to learn new markets - particularly commodities and energy - and translate market context into meaningful client conversations Preferred Knowledge & Experience Knowledge of capital markets, with emphasis on commodities, energy, and exchange-traded and/or OTC derivatives Exposure to the trade lifecycle across front-to-back office processes Strong Excel capability, including advanced functions, VBA, or automation Experience with Python and/or API integrations for workflow automation, data analysis, and client solution-building Familiarity with AI and machine-learning concepts and their application to trading workflows, market data analysis, and productivity tooling Familiarity with cloud-delivered platforms and modern web-based trading and data applications Working understanding of enterprise connectivity concepts relevant to desktop and market-data deployments (e.g., firewalls, proxies, latency, and entitlements) Candidate Profile Self-driven, results-oriented, and motivated by achieving targets and delivering technical excellence to clients Comfortable operating in a client-facing, commercially focused role Able to balance technical detail with clear, value-driven communication Team-oriented, with a collaborative mindset and willingness to contribute to broader success
27/07/2026
Full time
Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical product expertise, supporting client adoption, and driving revenue growth across the Energy and Commodities markets. This role plays a key part in supporting and expanding the ICE Connect product suite, acting as a technical subject-matter expert who helps clients and prospects understand how ICE technology enhances trading workflows across front, middle, and back-office functions. The ICE Connect suite includes ICE Chat, QuoteBoard, ICE Options Analytics, WebICE, ICE Mobile, and the ICE Connect Desktop. The successful candidate will be a self-motivated, client-facing professional with strong technical aptitude, a solid understanding of market data and trading environments, and a desire to develop deep product and market expertise. You will thrive in a dynamic, fast-paced environment that blends technical problem-solving with client engagement, and you will contribute both individually and as part of a collaborative team. Responsibilities Develop deep product, technical, and market expertise across commodities and energy markets to effectively demonstrate, configure, and position ICE Desktop & Web Platforms to clients Provide technical subject-matter expertise to clients and internal stakeholders, including platform configuration, workflow design, troubleshooting, and integration support Support the growth and adoption of the ICE Desktop & Web Platforms suite (including ICE Chat, ICE Connect Desktop, QuoteBoard, WebICE, ICE Options Analytics, and ICE Mobile) across an assigned territory and/or client base Design and demonstrate technical workflows and integrations across the desktop product suite - leveraging APIs, data integrations, and client systems - to deliver measurable value within trading, analytics, and risk environments Build and maintain strong client relationships through regular engagement, including training sessions, on-site floor walks, and virtual meetings Support the development and rollout of new product initiatives, acting as a subject matter expert and key point of contact for priority markets and products. Investigate and resolve client-facing technical issues across the desktop platforms, partnering closely with Sales, Product, and cross-functional teams across the enterprise to drive timely root-cause resolution Collaborate closely with Sales teams on pre- and post-sales activities to support revenue generation and client retention Identify and generate new business opportunities through proactive client engagement and daily activity Lead and support client onboarding, deployments, and user setup processes Act as a liaison between clients, Sales, and Product Management, sharing market feedback, competitive insights, and product enhancement requests Build bespoke client solutions and workflow enhancements using Excel, Python, APIs, and emerging AI-enabled tooling to streamline trader and analyst workflows Continuously build expertise in the commodities and energy markets - including the products traded on ICE and underlying market structure - to position ICE solutions credibly within client workflows Knowledge & Experience Bachelor's degree or equivalent professional experience Strong communication and interpersonal skills, with the ability to engage effectively across technical and commercial audiences Good understanding of trading environments, market data, and associated technologies, with an interest in commodities and energy markets Proficiency in Microsoft Office, including Outlook and Excel Familiarity with Salesforce, instant messaging platforms, and desktop trading / market data systems Highly organised, proactive, and able to manage multiple priorities in a fast-paced environment Strong technical aptitude and intellectual curiosity, with the ability to learn complex products, workflows, and APIs quickly and translate them into client value Demonstrated ability to learn new markets - particularly commodities and energy - and translate market context into meaningful client conversations Preferred Knowledge & Experience Knowledge of capital markets, with emphasis on commodities, energy, and exchange-traded and/or OTC derivatives Exposure to the trade lifecycle across front-to-back office processes Strong Excel capability, including advanced functions, VBA, or automation Experience with Python and/or API integrations for workflow automation, data analysis, and client solution-building Familiarity with AI and machine-learning concepts and their application to trading workflows, market data analysis, and productivity tooling Familiarity with cloud-delivered platforms and modern web-based trading and data applications Working understanding of enterprise connectivity concepts relevant to desktop and market-data deployments (e.g., firewalls, proxies, latency, and entitlements) Candidate Profile Self-driven, results-oriented, and motivated by achieving targets and delivering technical excellence to clients Comfortable operating in a client-facing, commercially focused role Able to balance technical detail with clear, value-driven communication Team-oriented, with a collaborative mindset and willingness to contribute to broader success
IT Business Solutions Manager - EMEA & Wellness Hybrid - at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme. The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation teams. The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations, and driving digital and technology enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. The EMEA & Wellness business portfolio spans multiple markets, brands and business models, with varying levels of technology maturity, operational complexity and demand. This creates a significant opportunity to improve alignment, consistency and value delivery through stronger integration of business and IT. This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape, prioritise and deliver technology solutions that support both day to day operations and longer term strategic outcomes. Working closely with Regional IT and Enterprise teams, the BSM will operate within a highly collaborative, matrixed environment to drive aligned, scalable and effective delivery across the region. Role Purpose The Business Solutions Manager, EMEA & Wellness, is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses, including France, the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape, this role ensures that business priorities are clearly understood, translated into actionable technology roadmaps, and delivered through to measurable outcomes. This role plays a critical part in strengthening regional integration-bringing consistency, visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business, the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalates and resolves high impact or recurring operational issues. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills & Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, including across multiple markets, business units or functions with differing levels of maturity. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working across geographically distributed or multi market business environments, with an understanding of varying business models, regulatory considerations and operational complexity, is advantageous. Benefits We empower each associate to become more at Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Equal Opportunity Employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process . click apply for full job details
27/07/2026
Full time
IT Business Solutions Manager - EMEA & Wellness Hybrid - at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme. The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation teams. The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations, and driving digital and technology enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. The EMEA & Wellness business portfolio spans multiple markets, brands and business models, with varying levels of technology maturity, operational complexity and demand. This creates a significant opportunity to improve alignment, consistency and value delivery through stronger integration of business and IT. This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape, prioritise and deliver technology solutions that support both day to day operations and longer term strategic outcomes. Working closely with Regional IT and Enterprise teams, the BSM will operate within a highly collaborative, matrixed environment to drive aligned, scalable and effective delivery across the region. Role Purpose The Business Solutions Manager, EMEA & Wellness, is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses, including France, the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape, this role ensures that business priorities are clearly understood, translated into actionable technology roadmaps, and delivered through to measurable outcomes. This role plays a critical part in strengthening regional integration-bringing consistency, visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business, the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalates and resolves high impact or recurring operational issues. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills & Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, including across multiple markets, business units or functions with differing levels of maturity. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working across geographically distributed or multi market business environments, with an understanding of varying business models, regulatory considerations and operational complexity, is advantageous. Benefits We empower each associate to become more at Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Equal Opportunity Employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process . click apply for full job details
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking a DevOps Specialist, based in London. You will be responsible for supporting Fixed Income Cash trading businesses' use of Bloomberg and associated trading workflows within the FICC space in MSS IT. The successful candidate will be a senior individual contributor and will act as a hands on DevOps and application Subject Matter Expert (SME) for Order Management and Primary Trading Systems, specifically Bloomberg TOMS. A core expectation of this role is to leverage modern engineering practices and AI tooling (including GitHub Copilot and approved/available GenAI tooling) to materially improve productivity and accelerate delivery of enhancements and internal process improvements (automation, diagnostics, documentation, testing and operational readiness), in line with applicable security and data handling requirements. Responsibilities Act as the application SME for Order Management and Primary Trading Systems, specifically Bloomberg TOMS, providing functional and technical support to Front Office users and partner teams Provide L2/L3 supports, development, maintenance and production stability of Front Office trading applications and workflows, including Bloomberg TOMS Provide SME support across the trade lifecycle for Fixed Income products, particularly cash bonds, futures and IRS, including investigation of processing and data issues Own and continuously improve CI/CD, DevOps practices and tooling to increase delivery throughput and operational resilience Participate in platform improvement initiatives (e.g., performance, monitoring/alerting, production stability, automation and operational readiness) Contribute to requirements gathering and delivery planning to meet business needs with high quality and on time delivery Consult closely with business stakeholders to understand objectives and requirements, developing user stories in association with Product Owners, Business Analysts and technical leads Leverage GitHub Copilot and approved GenAI tooling to accelerate engineering and support outcomes (e.g., automation, code quality improvements, test generation, incident analysis, runbook and knowledge-base creation), ensuring appropriate controls for confidentiality and data usage Qualifications Experience in banking/financial services technology, with a strong focus on Front Office trading systems and platforms Must have knowledge of Trade Life Cycle, in particular for Fixed Income Products. Specifically in-depth understanding of price contributions, Profit & Loss attributes and Profit & Loss calculations for intra day and end of day valuations IT experience working with Primary Trading applications, specifically Bloomberg TOMS Highly experienced working within Agile projects and DevOps methodologies Practical experience using AI assisted engineering tools (including GitHub Copilot and approved/available GenAI tooling) to improve productivity and delivery outcomes Opening up a world of opportunity.
27/07/2026
Full time
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We're currently seeking a DevOps Specialist, based in London. You will be responsible for supporting Fixed Income Cash trading businesses' use of Bloomberg and associated trading workflows within the FICC space in MSS IT. The successful candidate will be a senior individual contributor and will act as a hands on DevOps and application Subject Matter Expert (SME) for Order Management and Primary Trading Systems, specifically Bloomberg TOMS. A core expectation of this role is to leverage modern engineering practices and AI tooling (including GitHub Copilot and approved/available GenAI tooling) to materially improve productivity and accelerate delivery of enhancements and internal process improvements (automation, diagnostics, documentation, testing and operational readiness), in line with applicable security and data handling requirements. Responsibilities Act as the application SME for Order Management and Primary Trading Systems, specifically Bloomberg TOMS, providing functional and technical support to Front Office users and partner teams Provide L2/L3 supports, development, maintenance and production stability of Front Office trading applications and workflows, including Bloomberg TOMS Provide SME support across the trade lifecycle for Fixed Income products, particularly cash bonds, futures and IRS, including investigation of processing and data issues Own and continuously improve CI/CD, DevOps practices and tooling to increase delivery throughput and operational resilience Participate in platform improvement initiatives (e.g., performance, monitoring/alerting, production stability, automation and operational readiness) Contribute to requirements gathering and delivery planning to meet business needs with high quality and on time delivery Consult closely with business stakeholders to understand objectives and requirements, developing user stories in association with Product Owners, Business Analysts and technical leads Leverage GitHub Copilot and approved GenAI tooling to accelerate engineering and support outcomes (e.g., automation, code quality improvements, test generation, incident analysis, runbook and knowledge-base creation), ensuring appropriate controls for confidentiality and data usage Qualifications Experience in banking/financial services technology, with a strong focus on Front Office trading systems and platforms Must have knowledge of Trade Life Cycle, in particular for Fixed Income Products. Specifically in-depth understanding of price contributions, Profit & Loss attributes and Profit & Loss calculations for intra day and end of day valuations IT experience working with Primary Trading applications, specifically Bloomberg TOMS Highly experienced working within Agile projects and DevOps methodologies Practical experience using AI assisted engineering tools (including GitHub Copilot and approved/available GenAI tooling) to improve productivity and delivery outcomes Opening up a world of opportunity.
IT Business Solutions Manager - Global Product Innovation Hybrid-with at least 3 days out of 5 per week onsite at our Quedgeley offices Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation (GPI) teams. The EMEA IT team is responsible for delivering business-facing technology solutions, supporting day-to-day operations, and driving digital and technology-enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. Global Product Innovation (GPI) represents a critical and high-impact area for Kohler, focused on product development, innovation and delivering differentiated customer value. The nature of demand within GPI often spans early stage ideation through to scaled delivery, requiring close alignment between business ambition and technology capability. This BSM role is responsible for partnering directly with GPI stakeholders to shape, prioritise and deliver technology enabled innovation. Working across Enterprise IT teams and the broader EMEA IT function, the BSM will operate in a highly collaborative, matrixed environment to ensure that innovation initiatives are effectively translated into scalable, integrated and value driven solutions. Role Purpose The Business Solutions Manager, Global Product Innovation (GPI), is a senior IT leadership role responsible for partnering with the GPI organisation to ensure technology is effectively embedded within product innovation and development initiatives to deliver measurable business outcomes. Working closely with business, product and delivery teams, this role provides end to end accountability for aligning innovation priorities with technology strategy, architecture and execution. Focused on high value and strategically important initiatives, the role ensures that opportunities are clearly defined, prioritised and delivered with strong alignment to enterprise standards and capabilities. The BSM acts as the primary IT point of accountability for GPI, working across Regional IT and Enterprise teams to translate innovation ambition into scalable, integrated and value driven technology solutions. Core Accountabilities 1. Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. 2. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. 3. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. 4. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. 5. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. 6. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high impact or recurring operational issues. 7. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. 8. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills/Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, where priorities may not always be fully defined and require active shaping and alignment. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working in product oriented, innovation or R&D led environments, with an understanding of how technology supports product development, innovation pipelines or experimentation, is advantageous. We can offer you a lot in return! We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at Kohler is an equal opportunity employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire . click apply for full job details
27/07/2026
Full time
IT Business Solutions Manager - Global Product Innovation Hybrid-with at least 3 days out of 5 per week onsite at our Quedgeley offices Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation (GPI) teams. The EMEA IT team is responsible for delivering business-facing technology solutions, supporting day-to-day operations, and driving digital and technology-enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. Global Product Innovation (GPI) represents a critical and high-impact area for Kohler, focused on product development, innovation and delivering differentiated customer value. The nature of demand within GPI often spans early stage ideation through to scaled delivery, requiring close alignment between business ambition and technology capability. This BSM role is responsible for partnering directly with GPI stakeholders to shape, prioritise and deliver technology enabled innovation. Working across Enterprise IT teams and the broader EMEA IT function, the BSM will operate in a highly collaborative, matrixed environment to ensure that innovation initiatives are effectively translated into scalable, integrated and value driven solutions. Role Purpose The Business Solutions Manager, Global Product Innovation (GPI), is a senior IT leadership role responsible for partnering with the GPI organisation to ensure technology is effectively embedded within product innovation and development initiatives to deliver measurable business outcomes. Working closely with business, product and delivery teams, this role provides end to end accountability for aligning innovation priorities with technology strategy, architecture and execution. Focused on high value and strategically important initiatives, the role ensures that opportunities are clearly defined, prioritised and delivered with strong alignment to enterprise standards and capabilities. The BSM acts as the primary IT point of accountability for GPI, working across Regional IT and Enterprise teams to translate innovation ambition into scalable, integrated and value driven technology solutions. Core Accountabilities 1. Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. 2. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. 3. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. 4. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. 5. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. 6. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high impact or recurring operational issues. 7. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. 8. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills/Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, where priorities may not always be fully defined and require active shaping and alignment. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working in product oriented, innovation or R&D led environments, with an understanding of how technology supports product development, innovation pipelines or experimentation, is advantageous. We can offer you a lot in return! We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at Kohler is an equal opportunity employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire . click apply for full job details
IT Business Solutions Manager - EMEA & Wellness Hybrid - at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme. The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation teams. The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations, and driving digital and technology enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. The EMEA & Wellness business portfolio spans multiple markets, brands and business models, with varying levels of technology maturity, operational complexity and demand. This creates a significant opportunity to improve alignment, consistency and value delivery through stronger integration of business and IT. This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape, prioritise and deliver technology solutions that support both day to day operations and longer term strategic outcomes. Working closely with Regional IT and Enterprise teams, the BSM will operate within a highly collaborative, matrixed environment to drive aligned, scalable and effective delivery across the region. Role Purpose The Business Solutions Manager, EMEA & Wellness, is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses, including France, the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape, this role ensures that business priorities are clearly understood, translated into actionable technology roadmaps, and delivered through to measurable outcomes. This role plays a critical part in strengthening regional integration-bringing consistency, visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business, the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalates and resolves high impact or recurring operational issues. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills & Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, including across multiple markets, business units or functions with differing levels of maturity. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working across geographically distributed or multi market business environments, with an understanding of varying business models, regulatory considerations and operational complexity, is advantageous. Benefits We empower each associate to become more at Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Equal Opportunity Employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process . click apply for full job details
27/07/2026
Full time
IT Business Solutions Manager - EMEA & Wellness Hybrid - at least 3 days out of 5 per week onsite at our Quedgeley offices. Salary to be discussed on application + excellent benefits including car cash allowance, company bonus, private health care and generous pension scheme. The Kohler EMEA IT function partners with a diverse portfolio of businesses across the UK, Europe, the Middle East and Africa, as well as Kohler's Global Product Innovation teams. The EMEA IT team is responsible for delivering business facing technology solutions, supporting day to day operations, and driving digital and technology enabled transformation across a complex and varied landscape of markets, functions, and brands. Within EMEA IT, Business Solutions Managers (BSMs) act as the primary interface between the business and IT, working closely with stakeholders to shape demand, prioritise initiatives, and deliver value through technology. The EMEA & Wellness business portfolio spans multiple markets, brands and business models, with varying levels of technology maturity, operational complexity and demand. This creates a significant opportunity to improve alignment, consistency and value delivery through stronger integration of business and IT. This BSM role is responsible for partnering directly with business stakeholders across this portfolio to shape, prioritise and deliver technology solutions that support both day to day operations and longer term strategic outcomes. Working closely with Regional IT and Enterprise teams, the BSM will operate within a highly collaborative, matrixed environment to drive aligned, scalable and effective delivery across the region. Role Purpose The Business Solutions Manager, EMEA & Wellness, is a senior IT leadership role responsible for leading the business IT relationship across a diverse portfolio of regional businesses, including France, the Middle East and Kohler Wellness. Operating within a highly distributed and evolving landscape, this role ensures that business priorities are clearly understood, translated into actionable technology roadmaps, and delivered through to measurable outcomes. This role plays a critical part in strengthening regional integration-bringing consistency, visibility and prioritisation across markets with differing levels of maturity. Acting as the primary IT point of accountability for the business, the BSM works in close partnership with Regional IT and Enterprise teams to ensure solutions are aligned, scalable and effectively delivered. The role partners closely with business leadership to align local needs with enterprise strategy, improve service performance and ensure that technology investment delivers meaningful business value. Core Accountabilities Business Partnership & Relationship Ownership Acts as the primary IT point of accountability for assigned business areas, owning the overall health and effectiveness of the business IT relationship. Embeds with senior business leadership as a trusted advisor, contributing to business strategy discussions and representing IT perspectives. Technology Strategy & Roadmap Ownership Accountable for creation, maintenance and communication of a clear, prioritised multi year technology roadmap aligned to business strategy, enterprise architecture standards and delivery capacity. Translates business strategy into coherent capability roadmaps spanning digital, ERP, data, AI, commercial and operational platforms. Demand Shaping & Prioritisation Leads the shaping, constructive challenge and prioritisation of new business demand, ensuring focus on initiatives that deliver the greatest business value. Partners with business leaders, Enterprise Architecture and PMO to sequence demand based on value, dependencies, risk and capacity. End to End Ownership of Business Outcomes Accountable for ensuring that approved technology initiatives deliver their intended business outcomes and benefits. Works across business, delivery and operational teams to proactively identify risks, remove blockers and address issues that threaten value realisation. Portfolio Oversight, Risk & Issue Escalation Provides end to end oversight of the business technology portfolio. Owns escalation and resolution of portfolio level risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade offs and decisions required. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalates and resolves high impact or recurring operational issues. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives to ensure value commitments are met. Vendor & Partner Management Manages key technology and service partner relationships relevant to the portfolio. Ensures vendors deliver against contractual, value and roadmap expectations and contribute to innovation and 'art of the possible' discussions. Leadership & People Responsibilities Acts as a senior leader within a matrixed delivery model, working closely with Business Analysts, Architects, Project Managers and other IT specialists across Business Partnering, delivery and platform teams. Sets clear direction aligned to the technology roadmap and agreed business outcomes, influencing and aligning cross functional teams. Leads through influence and collaboration, providing coaching and informal feedback to matrix team members and partnering with functional line managers to support effective delivery and development. Skills & Requirements Proven experience (typically 8-12+ years) in IT, Digital or Technology roles, with a strong track record of delivering business facing technology solutions in close partnership with business stakeholders. Demonstrated ability to operate as a trusted business partner, building credibility and working closely with stakeholders to understand priorities, shape demand and deliver meaningful outcomes. Experience developing and maintaining technology strategies and roadmaps, translating business direction into clear, prioritised and actionable technology capabilities. Strong experience owning or contributing to end to end delivery of initiatives, ensuring alignment across business, architecture, delivery and operational teams, and driving through to realised business value. Commercially minded, with the ability to evaluate and articulate business value, supporting prioritisation and ensuring outcomes are aligned to business objectives. Proven ability to operate effectively in complex, evolving environments, including across multiple markets, business units or functions with differing levels of maturity. Ability to build strong relationships and influence stakeholders across business, IT and external partners, driving alignment and progress within a matrixed organisation. Experience providing oversight of technology portfolios, including identifying and managing risks, issues and dependencies, and ensuring transparency and timely escalation where required. Strong understanding of IT service and delivery models, with the ability to engage effectively across both change and operational contexts, including supporting the business during high impact incidents and service issues. Experience working with external vendors and partners, ensuring delivery quality and alignment to expected outcomes. Experience working across geographically distributed or multi market business environments, with an understanding of varying business models, regulatory considerations and operational complexity, is advantageous. Benefits We empower each associate to become more at Kohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us At our EMEA Corporate Services we support Kohler businesses in our region, we have an excellent team of dedicated associates focused on delivering exceptional customer service and ensuring every interaction is a genuine, positive and rewarding experience for both our internal and external customers. We represent the Corporate Functions found in Kohler, Wisconsin here in the EMEA region - Finance, Tax, IT, Internal Audit, Procurement, Regional Operations for Global Shared Services, Environment Health & Safety, Legal, & HR. We all pride ourselves on adding value to the Kohler businesses we support in the region and work closely with our Kohler Corporate colleagues in Wisconsin on global initiatives and projects. Equal Opportunity Employer Kohler is an equal opportunity employer. It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to gender, age, disability, religion, belief, sexual orientation, marital status or race. If, as an individual with a disability, you require any adjustments during the recruitment process . click apply for full job details
At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a fast-moving technology organisation delivering innovative voice, data, and mobile solutions across Europe. Our product and service portfolio is at the heart of what we do - powering reliable, scalable communications for thousands of businesses. Behind the scenes, our engineering teams design, build, and maintain the software systems that generate real business impact. We combine the agility of a start-up mindset with the stability of a leading European business. Collaboration, ownership, and continuous improvement define how we work - and we're always looking for people who want to build meaningful technology at scale. Who are we looking for? Design, build, and own end-to-end, Snowflake-based machine learning and advanced analytics solutions that transform telecommunications data into trusted models, insights, and predictions driving customer retention, growth, and commercial decision making across the business. What will you be doing day-to-day? Own the end-to-end machine learning lifecycle, from problem definition and exploratory analysis through model development, deployment, monitoring, and iteration, delivering production-grade ML solutions with measurable business impact. Define, design, and continually improve business-critical "gold" analytics data models on Snowflake, ensuring they represent consistent, trusted views of customers, products, revenue, and usage, and serve as the single analytical truth across reporting, analytics, and ML use cases. Develop, evaluate, and deploy machine learning models relevant to a telecommunications environment, including customer churn prediction, early-warning indicators, lifetime value forecasting, segmentation, and recommendation or next-best-action systems. Ensure analytical datasets, gold data models, and ML outputs are secure, reliable, and performant, applying Snowflake best practices such as RBAC, query optimisation, cost-efficient compute usage, and appropriate materialisation strategies. Work closely with product, engineering, marketing, finance, and commercial stakeholders to align on definitions, metrics, and analytical priorities, translating ambiguous business problems into well-scoped analytics and ML solutions. Mentor and uplift the existing data squad responsible for ingestion and transformation, setting standards for analytical data modelling, data quality, and ML aware design, and acting as a senior technical authority across the data organisation. What you'll need Strong experience in data science and applied machine learning, with proven delivery of models into production environments. Strong background in machine learning, statistics, and data modelling, with hands-on experience using Python and advanced SQL. Demonstrated experience working with modern cloud data warehouses, with Snowflake as a primary platform strongly preferred. Experience in telecommunications or subscription based businesses, particularly working with customer usage, billing, or CRM data, is highly desirable. Track record of mentoring engineers or analysts and leading technical standards within a data team. Kaggle profile or public GitHub projects demonstrating applied ML or analytics work are a strong plus. What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day, allowing you to support a cause that matters to you. Family is important to us. With enhanced maternity and paternity pay, we support you at every stage of life. Our contributory pension scheme helps you plan for the future, with Gamma increasing contributions in line with yours. Your wellbeing comes first. We offer group income protection, life assurance (four times your salary), and private medical insurance through Vitality, which extends to your immediate family. We want you to share in our success, which is why we offer tax-efficient share save and share incentive plans. We're also committed to sustainability, offering an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making greener travel easier. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid, with office and home working flexibility.If you feel you could be a great fit for Gamma but don't meet every requirement, we still encourage you to apply - you might be exactly who we're looking for. Gamma is an equal opportunity employer. We are committed to building inclusive, diverse teams where everyone can be their authentic selves. We welcome applications from all backgrounds and do not discriminate based on any protected characteristics.
27/07/2026
Full time
At Gamma, we're more than just a leader in Unified Communications as a Service (UCaaS). We're a fast-moving technology organisation delivering innovative voice, data, and mobile solutions across Europe. Our product and service portfolio is at the heart of what we do - powering reliable, scalable communications for thousands of businesses. Behind the scenes, our engineering teams design, build, and maintain the software systems that generate real business impact. We combine the agility of a start-up mindset with the stability of a leading European business. Collaboration, ownership, and continuous improvement define how we work - and we're always looking for people who want to build meaningful technology at scale. Who are we looking for? Design, build, and own end-to-end, Snowflake-based machine learning and advanced analytics solutions that transform telecommunications data into trusted models, insights, and predictions driving customer retention, growth, and commercial decision making across the business. What will you be doing day-to-day? Own the end-to-end machine learning lifecycle, from problem definition and exploratory analysis through model development, deployment, monitoring, and iteration, delivering production-grade ML solutions with measurable business impact. Define, design, and continually improve business-critical "gold" analytics data models on Snowflake, ensuring they represent consistent, trusted views of customers, products, revenue, and usage, and serve as the single analytical truth across reporting, analytics, and ML use cases. Develop, evaluate, and deploy machine learning models relevant to a telecommunications environment, including customer churn prediction, early-warning indicators, lifetime value forecasting, segmentation, and recommendation or next-best-action systems. Ensure analytical datasets, gold data models, and ML outputs are secure, reliable, and performant, applying Snowflake best practices such as RBAC, query optimisation, cost-efficient compute usage, and appropriate materialisation strategies. Work closely with product, engineering, marketing, finance, and commercial stakeholders to align on definitions, metrics, and analytical priorities, translating ambiguous business problems into well-scoped analytics and ML solutions. Mentor and uplift the existing data squad responsible for ingestion and transformation, setting standards for analytical data modelling, data quality, and ML aware design, and acting as a senior technical authority across the data organisation. What you'll need Strong experience in data science and applied machine learning, with proven delivery of models into production environments. Strong background in machine learning, statistics, and data modelling, with hands-on experience using Python and advanced SQL. Demonstrated experience working with modern cloud data warehouses, with Snowflake as a primary platform strongly preferred. Experience in telecommunications or subscription based businesses, particularly working with customer usage, billing, or CRM data, is highly desirable. Track record of mentoring engineers or analysts and leading technical standards within a data team. Kaggle profile or public GitHub projects demonstrating applied ML or analytics work are a strong plus. What do we offer you? At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. We also provide a volunteer day, allowing you to support a cause that matters to you. Family is important to us. With enhanced maternity and paternity pay, we support you at every stage of life. Our contributory pension scheme helps you plan for the future, with Gamma increasing contributions in line with yours. Your wellbeing comes first. We offer group income protection, life assurance (four times your salary), and private medical insurance through Vitality, which extends to your immediate family. We want you to share in our success, which is why we offer tax-efficient share save and share incentive plans. We're also committed to sustainability, offering an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making greener travel easier. A few things to note Unfortunately, we can't offer visa sponsorship or relocation support for this role. This role is hybrid, with office and home working flexibility.If you feel you could be a great fit for Gamma but don't meet every requirement, we still encourage you to apply - you might be exactly who we're looking for. Gamma is an equal opportunity employer. We are committed to building inclusive, diverse teams where everyone can be their authentic selves. We welcome applications from all backgrounds and do not discriminate based on any protected characteristics.
Workday HRIS Lead Specialist - Hybrid or Remote within the UK ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. Job Advert Posting As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience. What You Will Do: You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes. Workday HRIS Operations & Governance Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations Oversee HRIS backlog prioritisation and recurring refinement forums Ensure documentation and governance controls are in place Functional Team Leadership & Configuration Direction Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction Support the team in assessing requirements, options and impacts before configuration changes are made Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production) Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment Supplier, Contract & SOW Management Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign Liaise with Procurement and Legal to ensure commercial and contractual compliance Maintain oversight of active AMS and project SOWs Release Management release impact assessment change gating/evidence deployment coordination post-release stabilization Annual Process Governance & Traceability Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events) Workday security/data reviews & access governance Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied. Facilitating weekly team and quarterly SLT governance forums. Your Profile: You will have solid human resources experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience. Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. Strong strategic thinking skills with a proven ability to align technology with business goals. Excellent communication and leadership abilities, with experience managing teams and cross-functional projects. A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology. Willingness to travel as required (approximately 5%) What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
27/07/2026
Full time
Workday HRIS Lead Specialist - Hybrid or Remote within the UK ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. Job Advert Posting As a HR Technology Lead at ICON, you will oversee the strategy, implementation, and optimization of HR technology solutions to support our organizational goals and enhance the employee experience. What You Will Do: You will manage day-to-day human resources activities, supporting your team to deliver quality outcomes. Workday HRIS Operations & Governance Act as escalation point for complex Workday L2/L3 cases across HCM, Recruiting, Compensation, Absence and Integrations Manage direct escalations from Tier 1 analysts and HR/TA stakeholders on urgent or sensitive cases Provide decisioning and risk management for high-impact issues affecting hiring, pay or executive populations Oversee HRIS backlog prioritisation and recurring refinement forums Ensure documentation and governance controls are in place Functional Team Leadership & Configuration Direction Provide day-to-day leadership and support to the functional HRIS team across HCM, Recruiting, Compensation and Absence Act as first point of contact for complex functional or technical queries where analysts require confirmation or direction Support the team in assessing requirements, options and impacts before configuration changes are made Guide next steps on configuration for Change Requests (CRs) and project work, including tenant strategy (sandbox vs preview vs production) Help shape and validate configuration approaches to ensure they align to global design, governance standards and downstream impacts Remove blockers by advising on sequencing, dependencies, testing approach and stakeholder alignment Supplier, Contract & SOW Management Coordinate SOW preparation, internal approvals and VP signature routing via DocuSign Liaise with Procurement and Legal to ensure commercial and contractual compliance Maintain oversight of active AMS and project SOWs Release Management release impact assessment change gating/evidence deployment coordination post-release stabilization Annual Process Governance & Traceability Responsible for BAU delivery (e.g. performance review, compensation cycles and benefit enrollment events) Workday security/data reviews & access governance Working with cross functional teams to ensure all security related requirements are fully analysed and appropriate checks and balances applied. Facilitating weekly team and quarterly SLT governance forums. Your Profile: You will have solid human resources experience, with the ability to manage competing priorities and develop your team. Required qualifications and experience: Bachelor's degree in information systems, human resources, business administration, or a related field, or equivalent experience. Extensive experience in HR technology management, including implementation and oversight of major HR platforms e.g., Workday, SAP, Oracle. Strong strategic thinking skills with a proven ability to align technology with business goals. Excellent communication and leadership abilities, with experience managing teams and cross-functional projects. A commitment to continuous improvement, innovation, and delivering a high-quality employee experience through technology. Willingness to travel as required (approximately 5%) What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Department Strategy and Business Intelligence As Media Measurement Lead, you will be Sky's senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you'll do Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital. Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results. Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision ready. Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes. Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework. Build and develop market leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo testing or matched market experiments. Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting. Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources. Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs. Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate. Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence based decision making. Desirable skills and experience Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks. Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation. Experience assessing and challenging third party measurement methodologies, including agency, platform or measurement partner approaches. Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Share save and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. To be eligible for this role you are required to have the appropriate right to work in the UK. We're an equal opportunity employer. All applicants will receive a fair and consistent application process.
27/07/2026
Full time
Department Strategy and Business Intelligence As Media Measurement Lead, you will be Sky's senior technical owner for media measurement standards, responsible for building and embedding a unified measurement framework across ATL, digital, testing, econometrics and campaign reporting. You will define the KPIs, methodology principles, evidential standards and confidence thresholds that determine how media performance is assessed, ensuring different evidence sources are interpreted consistently and used for the right decisions. A core part of the role is designing and delivering robust strategic geo-tests and other incrementality experiments that provide credible evidence on what drives growth. You will lead the technical design of these tests end-to-end, from feasibility, market selection, power and KPI definition through to evaluation, interpretation and recommendation. Reporting into the Head of Media Effectiveness, you will work closely with Econometrics, Digital Marketing, Media Planning, Media Strategy, Test & Learn and Publicis to connect measurement approaches into one practical framework for investment decision-making. This is a highly technical leadership role: the successful candidate will combine advanced statistical thinking, hands on data capability and strong commercial judgement to protect the integrity of evidence while enabling confident media investment decisions. What you'll do Own Sky's end-to-end media measurement framework, defining KPI standards, methodological principles, evidential standards and the measurement approaches used to evaluate media investment across ATL and digital. Act as Sky's senior technical measurement authority, providing expert guidance on measurement design, KPI selection, campaign evaluation and interpretation of results. Lead the design and delivery of robust incrementality testing programmes, including strategic geo-tests and matched market experiments, ensuring outputs are statistically sound, commercially relevant and decision ready. Support the evolution of Sky's digital measurement approach, working with Digital Marketing teams to ensure platform, attribution and incrementality signals are used appropriately and consistently to optimise campaigns and evaluate outcomes. Create a unified approach to interpreting evidence, integrating econometrics, testing, digital measurement, platform lift studies and campaign reporting into a coherent measurement framework. Build and develop market leading measurement capability, leading a team of technical specialists and embedding measurement best practice across Media, Digital, Econometrics and agency partners. Deep expertise in experimental design, causal measurement and statistical analysis, with experience designing and evaluating large scale media tests (including feasibility, power analysis, KPI definition and confidence assessment), ideally including geo testing or matched market experiments. Strong understanding of media measurement across ATL and digital, including the strengths, limitations and appropriate application of econometrics, testing, attribution, platform measurement and campaign reporting. Proven experience developing measurement frameworks, standards or methodologies, with the ability to define consistent approaches to evaluating media effectiveness across multiple channels and evidence sources. Strong technical capability, including managing complex SQL queries across multiple data sources and using Python (or equivalent) to analyse, automate and interpret measurement outputs. Proven ability to translate complex measurement, testing and modelling outputs into clear, commercially actionable recommendations, with confidence influencing senior stakeholders and challenging interpretation where appropriate. Experience leading and developing analysts or technical specialists, building capability in measurement, statistical thinking and evidence based decision making. Desirable skills and experience Experience working with econometric modelling / MMM outputs and integrating experimental findings into broader effectiveness frameworks. Experience designing measurement approaches for digital marketing, including attribution, platform measurement, incrementality and campaign optimisation. Experience assessing and challenging third party measurement methodologies, including agency, platform or measurement partner approaches. Experience applying advanced measurement techniques to strategic business questions, such as channel effectiveness, budget allocation, audience strategy or creative effectiveness. Benefits and perks Free Sky TV including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Share save and Tech schemes A range of Sky VIP rewards and experiences How you'll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Who we are We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates.We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. To be eligible for this role you are required to have the appropriate right to work in the UK. We're an equal opportunity employer. All applicants will receive a fair and consistent application process.
Web Designer - HTML5 & CSS3 Location: East Midlands Industry: IT Salary: £30000 - £40000 per annum + Benefits & Training Posted: 02/03/2020 Description Web Designer, App Designer, User Interface Designer, UI Design, Digital Design, HTML5, CSS3, UX, User Experience, Adobe, Axure, Mobile / WEB Applications, Agile - up to £40k (minimum 4 years) ROLE Joining a small team of designers & developers (this will be growing) you will work alongside testers, business analysts & product managers, your focus will be predominantly design for web and mobile applications. You will get the opportunity to have a big impact on how the product range is designed from a User Centric prospective - exciting stuff. We are looking for you to bring to the table: Ability to design outstanding web apps and mobile applications Ability to design and present solutions from early sketches and wireframes to working prototypes and hi definition mock ups An expert understanding of UI and UX techniques and tools Coding skill in HTML5 & CSS3 (any JS knowledge a bonus) 4+ years' commercial design experience Excellent communication skills COMPANY Our East Midlands based client is a leading specialist software house who invests heavily every year in Research & Development ensuring their products remain at the forefront of technology. They have an exciting programme of work planned as they update and move their product line forward. Design and development is key for this success. They are commutable from the wider Derby area as well as Loughborough, Nottingham and Mansfield to name a few. Accessible by public transport. Salary is up to 40K + an impressive benefit's package. Other Information If this is the new role you are looking for and you think you are a suitable candidate, please submit your CV for review or contact Bryn Evans on: . Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency in respect of this vacancy. Recruiter Bryn Evans Phone: Email:
26/07/2026
Full time
Web Designer - HTML5 & CSS3 Location: East Midlands Industry: IT Salary: £30000 - £40000 per annum + Benefits & Training Posted: 02/03/2020 Description Web Designer, App Designer, User Interface Designer, UI Design, Digital Design, HTML5, CSS3, UX, User Experience, Adobe, Axure, Mobile / WEB Applications, Agile - up to £40k (minimum 4 years) ROLE Joining a small team of designers & developers (this will be growing) you will work alongside testers, business analysts & product managers, your focus will be predominantly design for web and mobile applications. You will get the opportunity to have a big impact on how the product range is designed from a User Centric prospective - exciting stuff. We are looking for you to bring to the table: Ability to design outstanding web apps and mobile applications Ability to design and present solutions from early sketches and wireframes to working prototypes and hi definition mock ups An expert understanding of UI and UX techniques and tools Coding skill in HTML5 & CSS3 (any JS knowledge a bonus) 4+ years' commercial design experience Excellent communication skills COMPANY Our East Midlands based client is a leading specialist software house who invests heavily every year in Research & Development ensuring their products remain at the forefront of technology. They have an exciting programme of work planned as they update and move their product line forward. Design and development is key for this success. They are commutable from the wider Derby area as well as Loughborough, Nottingham and Mansfield to name a few. Accessible by public transport. Salary is up to 40K + an impressive benefit's package. Other Information If this is the new role you are looking for and you think you are a suitable candidate, please submit your CV for review or contact Bryn Evans on: . Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency in respect of this vacancy. Recruiter Bryn Evans Phone: Email:
