Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
20/07/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
20/07/2026
Full time
The Business Systems Architect serves as the strategic technical lead for the business's core systems and digital transformation.
The core purpose of this role is to design, implement, and optimise enterprise-wide technology solutions that actively drive business change.
Enhancing critical platforms such as IFS Cloud, EDI, and modern API integration, as well as pioneering new capabilities like AI and advanced barcoding / QR integration, the Business Systems Architect ensures our technology infrastructure robustly supports operational efficiency, supply chain visibility, and Rodda's future growth.
This role acts as the bridge between complex technical requirements and tangible business outcomes. What are we looking for?
System Architecture and Integration
Lead the architectural design, administration, and continuous improvement of IFS Cloud .
Lead the Systems and Process team with collaborative inter-departmental working.
Architect, develop, and maintain secure API integrations between internal systems, legacy applications, and third-party platforms.
Enhancement of existing platforms into standardised mandatory business processes.
Oversee existing and potentially new EDI solutions to ensure seamless, automated data flow with our supply key customers whilst planning for enhanced connectivity in both forecasting and supply chain.
Maintain a holistic view of the company's technical architecture, ensuring all systems communicate effectively and securely.
Innovation and Business Change
Act as a primary driver for technology-driven business change, partnering with department heads to translate complex business challenges into clear technical requirements.
Drive the exploration, evaluation, and implementation of AI integrations both Generative and Agentic to optimise manufacturing, supply chain, and administrative processes. Develop where necessary but lead towards success.
Lead barcoding integration initiatives to enhance traceability, inventory management, and factory-floor efficiency with future work on the Hyper-traceability initiative and QR code replacement
Champion new technologies and agile methodologies to keep the business at the forefront of industry.
Project Leadership and Support
Design future operating models for new technology deployments, ensuring successful end-to-end delivery.
Compile comprehensive architectural documentation, system workflows, and integration maps.
Provide high-level (3rd line) escalation support and technical mentorship to the wider IT Helpdesk and System & Process teams.
Be part of the on-call rota supporting the business and employees.
Ensure all architectural designs comply with internal data security, GDPR DPO, and disaster recovery standards.
Work closely with Suppliers to deliver solutions to projects whilst maintaining a high-level of technical documentation.
Cadent Gas is seeking a Planning and Reporting Analyst to support the delivery of the Network Asset Management Plan and related Business Plans. You will transform data into insight through high-quality analysis, performance monitoring and reporting to enable effective decision-making and regulatory compliance. The role collaborates across Network teams and external stakeholders to drive delivery, improve data quality and provide timely MI-from dashboards to governance packs.
04/08/2026
Full time
Cadent Gas is seeking a Planning and Reporting Analyst to support the delivery of the Network Asset Management Plan and related Business Plans. You will transform data into insight through high-quality analysis, performance monitoring and reporting to enable effective decision-making and regulatory compliance. The role collaborates across Network teams and external stakeholders to drive delivery, improve data quality and provide timely MI-from dashboards to governance packs.
Boots is seeking a Data Analyst for Warehouse Planning in Nottingham. This 12-month FTC role is onsite, reporting to the Warehouse Planning Manager. You will turn operational data into insights to help the warehouse run smoothly and safely. You will build Power BI dashboards, analyse performance data, and support system implementations. The role suits someone with logistics data experience, strong Excel and Power BI skills, and the ability to translate data into business actions.
04/08/2026
Full time
Boots is seeking a Data Analyst for Warehouse Planning in Nottingham. This 12-month FTC role is onsite, reporting to the Warehouse Planning Manager. You will turn operational data into insights to help the warehouse run smoothly and safely. You will build Power BI dashboards, analyse performance data, and support system implementations. The role suits someone with logistics data experience, strong Excel and Power BI skills, and the ability to translate data into business actions.
Leapfrog Recruitment Consultants
Daliburgh, Isle Of South Uist
This is a brilliant opportunity for an organised and customer-focused IT professional to join a busy support team on a 6-month fixed-term contract. You'll gain exposure to a wide range of technologies while working closely with colleagues across the business to deliver effective technical solutions. Strong communication skills and a willingness to learn will be key. Location Duties for this role include, but are not limited to: Provide first-line IT and application support to colleagues across the business. Log, prioritise and resolve IT incidents and service requests. Support Windows devices, mobile devices and business applications. Assist with system administration, software updates and equipment deployment. Prepare meeting rooms, user workstations and IT equipment. Support application testing and product releases. Create and maintain technical documentation and user records. Monitor systems, identify issues and assist with incident resolution. Support IT projects, disaster recovery testing and business improvement initiatives. Deliver excellent customer service and technical support to users at all levels. Skills / Qualifications The ideal candidate will be someone with previous experience in a service desk or helpdesk environment and a good working knowledge of Windows operating systems, Microsoft Office and desktop and mobile technologies. You'll be a confident communicator with excellent customer service skills, strong organisational ability and a proactive approach to problem solving. A willingness to learn new systems, support business projects and deliver a consistently high standard of service will be essential to success in role.
04/08/2026
Full time
This is a brilliant opportunity for an organised and customer-focused IT professional to join a busy support team on a 6-month fixed-term contract. You'll gain exposure to a wide range of technologies while working closely with colleagues across the business to deliver effective technical solutions. Strong communication skills and a willingness to learn will be key. Location Duties for this role include, but are not limited to: Provide first-line IT and application support to colleagues across the business. Log, prioritise and resolve IT incidents and service requests. Support Windows devices, mobile devices and business applications. Assist with system administration, software updates and equipment deployment. Prepare meeting rooms, user workstations and IT equipment. Support application testing and product releases. Create and maintain technical documentation and user records. Monitor systems, identify issues and assist with incident resolution. Support IT projects, disaster recovery testing and business improvement initiatives. Deliver excellent customer service and technical support to users at all levels. Skills / Qualifications The ideal candidate will be someone with previous experience in a service desk or helpdesk environment and a good working knowledge of Windows operating systems, Microsoft Office and desktop and mobile technologies. You'll be a confident communicator with excellent customer service skills, strong organisational ability and a proactive approach to problem solving. A willingness to learn new systems, support business projects and deliver a consistently high standard of service will be essential to success in role.
Office Angels in Edenbridge is offering a Graduate Data Management / Junior Cost Manager position with full training. Salary £25,000 - £26,000 per annum. The role emphasizes data handling, cost tracking, and tender preparation, with a clear path to develop expertise in project costing. The ideal candidate will have strong Excel skills and a degree in Analytics/Finance/Business/Data Management, plus an interest in construction cost management and career development opportunities.
04/08/2026
Full time
Office Angels in Edenbridge is offering a Graduate Data Management / Junior Cost Manager position with full training. Salary £25,000 - £26,000 per annum. The role emphasizes data handling, cost tracking, and tender preparation, with a clear path to develop expertise in project costing. The ideal candidate will have strong Excel skills and a degree in Analytics/Finance/Business/Data Management, plus an interest in construction cost management and career development opportunities.
Clever CV in Old Sunniside is seeking a Systems Analyst for their Finance Team on a full-time permanent basis. The role involves system support, management of support requests, and collaboration with business process owners to enhance core systems. Ideal candidates should have extensive experience in system support, especially with ERP systems like Dynamics 365 or Netsuite. The position offers a competitive salary, 25 days of annual leave, and opportunities for training and professional qualifications.
04/08/2026
Full time
Clever CV in Old Sunniside is seeking a Systems Analyst for their Finance Team on a full-time permanent basis. The role involves system support, management of support requests, and collaboration with business process owners to enhance core systems. Ideal candidates should have extensive experience in system support, especially with ERP systems like Dynamics 365 or Netsuite. The position offers a competitive salary, 25 days of annual leave, and opportunities for training and professional qualifications.
Huws Gray Group is seeking an IT Support Analyst to join our Llangefni team. You will provide frontline IT support to end-users, resolve incidents, and contribute to service delivery across the business. The role requires a formal IT qualification or 2+ years in a similar role, solid knowledge of Windows OS, Office365, networking, and the Microsoft suite, plus a full UK driving licence for site installations.
04/08/2026
Full time
Huws Gray Group is seeking an IT Support Analyst to join our Llangefni team. You will provide frontline IT support to end-users, resolve incidents, and contribute to service delivery across the business. The role requires a formal IT qualification or 2+ years in a similar role, solid knowledge of Windows OS, Office365, networking, and the Microsoft suite, plus a full UK driving licence for site installations.
About Us On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page. Job Purpose We have a fantastic opportunity for an enthusiastic and innovative individual to kick start their IT career in a fast-paced environment within the insurance industry. The role is based in our London office on a permanent basis. The role will involve providing first-line technical support to employees and other authorised users globally. Additional responsibilities include receiving and recording support requests, resolving routine technical problems, keeping users informed and escalating issues that require greater technical knowledge or authority. The successful candidate will have the opportunity to complete an IT apprenticeship which encompasses a blended learning experience, including the opportunity to gain a variety of on-the-job training, whilst also working towards an industry recognised professional qualification. The successful candidate will have excellent attention to detail, be able to build productive working relationships and be keen to develop their skillset. Key Accountabilities 1. Provide Effective First-Line Support Act as the first point of contact for IT incidents and service requests received by telephone, email, support portal, remote session or in person. Establish the nature and impact of the issue. Provide clear and practical assistance. Resolve routine hardware, software, account and connectivity problems. Confirm that the user can continue working before closing the request. Seek guidance where the issue is outside their knowledge or authority. 2. Maintain Ownership of Support Requests Manage assigned tickets from initial report through to resolution, escalation or formal handover. Record accurate details of the issue. Apply the correct ticket category and priority. Document checks, actions and outcomes. Keep users informed of progress and delays. Follow up outstanding actions. Ensure every ticket has a clear owner and next step. 3. Diagnose and Resolve Routine Incidents Use approved procedures, support tools and knowledge resources to investigate technical problems. Password resets and locked accounts. Email and Microsoft 365 issues. Printer and peripheral faults. Desktop and laptop problems. Wi-Fi and basic network connectivity. Software installation and updates. Remote-working and VPN access. Mobile device setup. Antivirus notifications. Common business application issues. 4. Administer User Accounts and Access Complete authorised account and access-management tasks in accordance with company procedures. Create, amend and disable user accounts. Reset passwords and unlock accounts. Verify identity before making security-sensitive changes. Apply permissions subject to receipt of authorisation. Report unusual or inappropriate access requests. Protect confidential account information. 5. Prepare and Maintain IT Equipment Support the setup, allocation, return and maintenance of workplace technology. Configure laptops, desktops, monitors, telephones and peripherals. Install approved software. Apply standard settings and updates. Carry out basic checks and maintenance. Record asset numbers, assigned users and equipment locations. Report missing, damaged or insecure equipment. Support secure disposal or reuse. 6. Protect Information and Systems Follow all information-security, data-protection and acceptable-use requirements. Protect passwords, administrator credentials and support tools. Confirm identity before changing access or account details. Recognise and report suspected phishing, malware or unauthorised activity. Escalate possible personal-data breaches immediately. Avoid unnecessary access to user files, messages or confidential information. Keep devices and work areas secure. 7. Maintain Useful Documentation Create and maintain clear records of incidents, solutions and procedures. Write accurate ticket notes. Update support guides. Record repeatable solutions in the knowledge base. Maintain configuration and setup information. Highlight recurring issues. Share useful technical information with colleagues. 8. Deliver Professional Customer Service Demonstrate professionalism and patience when supporting users, treating them with respect. Listen carefully to the user's concerns. Explain technical matters in understandable language. Manage expectations honestly. Remain calm when dealing with urgent or frustrated users. Consider the operational effect of each incident. 9. Contribute to the IT Team Work constructively with colleagues, suppliers and other departments. Share relevant information. Participate in team meetings. Provide clear handovers documenting required next steps. Assist with planned maintenance, equipment rollouts and improvement projects. Raise concerns early when workload, knowledge or circumstances may affect delivery. Support colleagues where reasonably able. Skills & Knowledge Required Genuine interest in computers and technology. Willingness to learn. Clear written and verbal communication. Self-motivated, conscientious, methodical, and organised. Ability to follow instructions and procedures. Methodical approach to problem-solving. Ability to maintain accurate records. Awareness of confidentiality and security. Willingness to take ownership of assigned work. Ability to recognise when help is required. Desirable Basic knowledge of Microsoft Windows. Familiarity with Microsoft 365. Experience setting up computers, software or mobile devices. Basic understanding of networks, Wi-Fi and internet connectivity. Experience helping others with technical problems. Relevant school, college or personal IT projects. Our goal Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice. Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
04/08/2026
Full time
About Us On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page. Job Purpose We have a fantastic opportunity for an enthusiastic and innovative individual to kick start their IT career in a fast-paced environment within the insurance industry. The role is based in our London office on a permanent basis. The role will involve providing first-line technical support to employees and other authorised users globally. Additional responsibilities include receiving and recording support requests, resolving routine technical problems, keeping users informed and escalating issues that require greater technical knowledge or authority. The successful candidate will have the opportunity to complete an IT apprenticeship which encompasses a blended learning experience, including the opportunity to gain a variety of on-the-job training, whilst also working towards an industry recognised professional qualification. The successful candidate will have excellent attention to detail, be able to build productive working relationships and be keen to develop their skillset. Key Accountabilities 1. Provide Effective First-Line Support Act as the first point of contact for IT incidents and service requests received by telephone, email, support portal, remote session or in person. Establish the nature and impact of the issue. Provide clear and practical assistance. Resolve routine hardware, software, account and connectivity problems. Confirm that the user can continue working before closing the request. Seek guidance where the issue is outside their knowledge or authority. 2. Maintain Ownership of Support Requests Manage assigned tickets from initial report through to resolution, escalation or formal handover. Record accurate details of the issue. Apply the correct ticket category and priority. Document checks, actions and outcomes. Keep users informed of progress and delays. Follow up outstanding actions. Ensure every ticket has a clear owner and next step. 3. Diagnose and Resolve Routine Incidents Use approved procedures, support tools and knowledge resources to investigate technical problems. Password resets and locked accounts. Email and Microsoft 365 issues. Printer and peripheral faults. Desktop and laptop problems. Wi-Fi and basic network connectivity. Software installation and updates. Remote-working and VPN access. Mobile device setup. Antivirus notifications. Common business application issues. 4. Administer User Accounts and Access Complete authorised account and access-management tasks in accordance with company procedures. Create, amend and disable user accounts. Reset passwords and unlock accounts. Verify identity before making security-sensitive changes. Apply permissions subject to receipt of authorisation. Report unusual or inappropriate access requests. Protect confidential account information. 5. Prepare and Maintain IT Equipment Support the setup, allocation, return and maintenance of workplace technology. Configure laptops, desktops, monitors, telephones and peripherals. Install approved software. Apply standard settings and updates. Carry out basic checks and maintenance. Record asset numbers, assigned users and equipment locations. Report missing, damaged or insecure equipment. Support secure disposal or reuse. 6. Protect Information and Systems Follow all information-security, data-protection and acceptable-use requirements. Protect passwords, administrator credentials and support tools. Confirm identity before changing access or account details. Recognise and report suspected phishing, malware or unauthorised activity. Escalate possible personal-data breaches immediately. Avoid unnecessary access to user files, messages or confidential information. Keep devices and work areas secure. 7. Maintain Useful Documentation Create and maintain clear records of incidents, solutions and procedures. Write accurate ticket notes. Update support guides. Record repeatable solutions in the knowledge base. Maintain configuration and setup information. Highlight recurring issues. Share useful technical information with colleagues. 8. Deliver Professional Customer Service Demonstrate professionalism and patience when supporting users, treating them with respect. Listen carefully to the user's concerns. Explain technical matters in understandable language. Manage expectations honestly. Remain calm when dealing with urgent or frustrated users. Consider the operational effect of each incident. 9. Contribute to the IT Team Work constructively with colleagues, suppliers and other departments. Share relevant information. Participate in team meetings. Provide clear handovers documenting required next steps. Assist with planned maintenance, equipment rollouts and improvement projects. Raise concerns early when workload, knowledge or circumstances may affect delivery. Support colleagues where reasonably able. Skills & Knowledge Required Genuine interest in computers and technology. Willingness to learn. Clear written and verbal communication. Self-motivated, conscientious, methodical, and organised. Ability to follow instructions and procedures. Methodical approach to problem-solving. Ability to maintain accurate records. Awareness of confidentiality and security. Willingness to take ownership of assigned work. Ability to recognise when help is required. Desirable Basic knowledge of Microsoft Windows. Familiarity with Microsoft 365. Experience setting up computers, software or mobile devices. Basic understanding of networks, Wi-Fi and internet connectivity. Experience helping others with technical problems. Relevant school, college or personal IT projects. Our goal Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice. Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
Serco Norwich is seeking a Business Systems Support Officer to help deliver essential estates and facilities management services. You will manage CAFM systems, handle compliance reporting, and maintain asset information to ensure safe, efficient hospital infrastructure for patients and staff. You will work with operational teams to develop impactful solutions, improve processes and provide business intelligence that supports decision-making.
04/08/2026
Full time
Serco Norwich is seeking a Business Systems Support Officer to help deliver essential estates and facilities management services. You will manage CAFM systems, handle compliance reporting, and maintain asset information to ensure safe, efficient hospital infrastructure for patients and staff. You will work with operational teams to develop impactful solutions, improve processes and provide business intelligence that supports decision-making.
We are looking for a IT Support Analyst to join us at Huws Gray Llangefni! If you're in the trade or have ever tackled a home improvement project, you've probably heard of us. We're the Huws Gray Group and we're made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn't do this without the right people, so why not join us? We rely on our IT Support Analysts to work alongside the wider IT Support team to provide fantastic customer service to our stakeholders throughout the business by meeting our service level agreements. Working in one of our Central Support Functions you'll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done. Here's a quick overview of some of the things you can expect to do as a IT Support Analyst with Huws Gray: Providing general IT Support to end-users (Windows OS, Office365, Various Hardware & Software Packages) Respond to and manage support calls on the helpdesk, liaising with third party suppliers where required. Installing & upgrading computer hardware/software. Assisting in new site installations & maintenance. Logging calls on the internal helpdesk system and escalating calls where necessary. Ensuring calls are prioritised and responded to within the agreed SLA. Monitoring network performance & security, ensuring minimum downtime. Investigating, diagnosing and solving network, software and hardware faults. Taking ownership of the issue and undertake fixes as required. Supporting the roll-out of new applications and hardware across the business. We know that you are more than just a CV and embracing everyone's individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you'll need to succeed as a IT Support Analyst, however we would be looking for you to have a formal IT qualification or 2+ years experience in a similar role. You will be working in a fast-paced environment and the position is suited to someone keen to work in a dynamic & vibrant business.You'll need to have a good understanding of technology, IT Networking and the Microsoft suite. This role is suitable for individuals who are able to communicate to stakeholders within the business, who can work well under pressure, and have experience with multi-tasking. A full UK Drivers licence will be needed as you may be expected to travel across the UK completing site installations. We know you're thinking 'this sounds great, but what's in it for me?' Let us tell you: A strong annual leave allowance, alongside your bank holidays 24 days annual leave in addition to recognised public and bank holidays Company attendance and performance bonuses Company pension scheme - in line with auto enrolment Death In Service Career progression and personal development opportunities Being part of a "team" as opposed to just being a number Staff discounts on items purchased from any of our nationwide branches
04/08/2026
Full time
We are looking for a IT Support Analyst to join us at Huws Gray Llangefni! If you're in the trade or have ever tackled a home improvement project, you've probably heard of us. We're the Huws Gray Group and we're made up of a number of brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn't do this without the right people, so why not join us? We rely on our IT Support Analysts to work alongside the wider IT Support team to provide fantastic customer service to our stakeholders throughout the business by meeting our service level agreements. Working in one of our Central Support Functions you'll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done. Here's a quick overview of some of the things you can expect to do as a IT Support Analyst with Huws Gray: Providing general IT Support to end-users (Windows OS, Office365, Various Hardware & Software Packages) Respond to and manage support calls on the helpdesk, liaising with third party suppliers where required. Installing & upgrading computer hardware/software. Assisting in new site installations & maintenance. Logging calls on the internal helpdesk system and escalating calls where necessary. Ensuring calls are prioritised and responded to within the agreed SLA. Monitoring network performance & security, ensuring minimum downtime. Investigating, diagnosing and solving network, software and hardware faults. Taking ownership of the issue and undertake fixes as required. Supporting the roll-out of new applications and hardware across the business. We know that you are more than just a CV and embracing everyone's individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you'll need to succeed as a IT Support Analyst, however we would be looking for you to have a formal IT qualification or 2+ years experience in a similar role. You will be working in a fast-paced environment and the position is suited to someone keen to work in a dynamic & vibrant business.You'll need to have a good understanding of technology, IT Networking and the Microsoft suite. This role is suitable for individuals who are able to communicate to stakeholders within the business, who can work well under pressure, and have experience with multi-tasking. A full UK Drivers licence will be needed as you may be expected to travel across the UK completing site installations. We know you're thinking 'this sounds great, but what's in it for me?' Let us tell you: A strong annual leave allowance, alongside your bank holidays 24 days annual leave in addition to recognised public and bank holidays Company attendance and performance bonuses Company pension scheme - in line with auto enrolment Death In Service Career progression and personal development opportunities Being part of a "team" as opposed to just being a number Staff discounts on items purchased from any of our nationwide branches
Belfast, Northern Ireland, United Kingdom Join TRG Screen: Building World-Class Teams. One Expert at a Time. Are you ready to be part of a dynamic team at the forefront of subscription spend management innovation? At TRG Screen, we're not just redefining how organizations manage their subscription expenses - we're shaping the future of the industry. With cutting-edge solutions and a commitment to excellence, we empower businesses around the globe to optimize their subscription investments and drive sustainable growth. Join us in our mission to revolutionize subscription management and make a meaningful impact on the way businesses access and utilize critical information. At TRG Screen, your talent and ambition will find a home, where opportunities for growth and advancement abound. About TRG Screen TRG Screen is the leading provider of market data and subscription management technology and automation solutions, tailored to the unique needs of financial institutions and legal firms. Our integrated suite of solutions includes market data and subscription spend management, usage management, compliance reporting, and comprehensive managed services, which hundreds of clients worldwide use to remove cumbersome and inaccurate manual processes and gain control over market data and subscription costs at scale. For more than 25 years, TRG Screen has enabled businesses who rely on market data to monitor and strategically manage spending and usage of data and information services, including market data, research, software licenses, consulting and other necessary corporate expenses. TRG Screen solutions give decisionmakers full transparency into subscription spend and usage, enabling them to proactively manage subscription costs at scale, conduct more informed vendor negotiations, improve governance, and avoid unnecessary spending on these mission-critical business services. TRG Screen is headquartered in New York City, with offices in Europe and Asia, as well as a 24x7 client support center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the world's largest and most respected private equity firms. The Role We are looking for an enthusiastic and detail-oriented Market Data Analyst to join our growing team. This is a fantastic opportunity for a graduate, or someone early in their career, to develop hands on experience working with real world financial data across a diverse range of financial institutions, including: banks, asset managers, hedge funds, insurance firms, and pension funds. You will be supported by experienced colleagues while working with industry leading proprietary software and exciting AI technologies to help deliver meaningful market insights. Responsibilities Assist in gathering, cleaning, and maintaining market datasets from internal and external sources Support the analysis of client data under the guidance of senior analysts Learn and utilise industry leading proprietary software platforms to process and visualise market data Assist in leveraging AI and machine learning tools to help automate data processing and surface actionable insights Help build and maintain dashboards and reports using tools like Tableau, Power BI, or similar Support senior team members in preparing materials for financial institution clients, ensuring data is accurate and delivered on time Monitor data quality and flag discrepancies across various datasets Present findings clearly to team members and contribute to broader stakeholder reporting Collaborate with colleagues across various functional teams to support data projects Skills and Qualifications Bachelor's degree in Finance, Economics, Statistics, Mathematics, or a related field Some exposure to data analysis, whether through internships, placements, or academic projects Basic proficiency in Excel and an eagerness to develop skills in SQL and Python A genuine interest in financial markets and how data drives decision making Curiosity about AI and its applications in financial services Strong attention to detail and willingness to learn Good communication skills and a collaborative attitude Join TRG Screen and unlock your potential in an environment where innovation thrives, opportunities abound, and your contributions make a difference. We are an equal opportunities employer. We recognise and value the power of diversity in our workplace and are committed to being an employer of choice for everyone. We welcome and encourage applicants from all backgrounds. All applications for employment are considered strictly on the basis of merit. At TRG Screen, we understand that diverse and inclusive teams are not just beneficial, they are essential to our success. We recognize that embracing diverse perspectives, backgrounds, and experiences fosters innovation, enhances problem solving capabilities, and drives better business outcomes. By cultivating a culture of inclusion where every voice is heard and valued, we empower our world class teams to thrive, excel, and drive positive change. We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Privacy Notice for Applicants TRG Screen is committed to protecting your privacy and handling your personal information responsibly. Information you provide during the recruitment process will be collected, processed, and stored in accordance with our Privacy Policy. We encourage all applicants to review our Privacy Policy to understand how we collect, use, and protect your personal data throughout the recruitment process. Our Privacy Policy is available at: . By submitting an application, you acknowledge that you have read and understood our Privacy Policy.
04/08/2026
Full time
Belfast, Northern Ireland, United Kingdom Join TRG Screen: Building World-Class Teams. One Expert at a Time. Are you ready to be part of a dynamic team at the forefront of subscription spend management innovation? At TRG Screen, we're not just redefining how organizations manage their subscription expenses - we're shaping the future of the industry. With cutting-edge solutions and a commitment to excellence, we empower businesses around the globe to optimize their subscription investments and drive sustainable growth. Join us in our mission to revolutionize subscription management and make a meaningful impact on the way businesses access and utilize critical information. At TRG Screen, your talent and ambition will find a home, where opportunities for growth and advancement abound. About TRG Screen TRG Screen is the leading provider of market data and subscription management technology and automation solutions, tailored to the unique needs of financial institutions and legal firms. Our integrated suite of solutions includes market data and subscription spend management, usage management, compliance reporting, and comprehensive managed services, which hundreds of clients worldwide use to remove cumbersome and inaccurate manual processes and gain control over market data and subscription costs at scale. For more than 25 years, TRG Screen has enabled businesses who rely on market data to monitor and strategically manage spending and usage of data and information services, including market data, research, software licenses, consulting and other necessary corporate expenses. TRG Screen solutions give decisionmakers full transparency into subscription spend and usage, enabling them to proactively manage subscription costs at scale, conduct more informed vendor negotiations, improve governance, and avoid unnecessary spending on these mission-critical business services. TRG Screen is headquartered in New York City, with offices in Europe and Asia, as well as a 24x7 client support center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the world's largest and most respected private equity firms. The Role We are looking for an enthusiastic and detail-oriented Market Data Analyst to join our growing team. This is a fantastic opportunity for a graduate, or someone early in their career, to develop hands on experience working with real world financial data across a diverse range of financial institutions, including: banks, asset managers, hedge funds, insurance firms, and pension funds. You will be supported by experienced colleagues while working with industry leading proprietary software and exciting AI technologies to help deliver meaningful market insights. Responsibilities Assist in gathering, cleaning, and maintaining market datasets from internal and external sources Support the analysis of client data under the guidance of senior analysts Learn and utilise industry leading proprietary software platforms to process and visualise market data Assist in leveraging AI and machine learning tools to help automate data processing and surface actionable insights Help build and maintain dashboards and reports using tools like Tableau, Power BI, or similar Support senior team members in preparing materials for financial institution clients, ensuring data is accurate and delivered on time Monitor data quality and flag discrepancies across various datasets Present findings clearly to team members and contribute to broader stakeholder reporting Collaborate with colleagues across various functional teams to support data projects Skills and Qualifications Bachelor's degree in Finance, Economics, Statistics, Mathematics, or a related field Some exposure to data analysis, whether through internships, placements, or academic projects Basic proficiency in Excel and an eagerness to develop skills in SQL and Python A genuine interest in financial markets and how data drives decision making Curiosity about AI and its applications in financial services Strong attention to detail and willingness to learn Good communication skills and a collaborative attitude Join TRG Screen and unlock your potential in an environment where innovation thrives, opportunities abound, and your contributions make a difference. We are an equal opportunities employer. We recognise and value the power of diversity in our workplace and are committed to being an employer of choice for everyone. We welcome and encourage applicants from all backgrounds. All applications for employment are considered strictly on the basis of merit. At TRG Screen, we understand that diverse and inclusive teams are not just beneficial, they are essential to our success. We recognize that embracing diverse perspectives, backgrounds, and experiences fosters innovation, enhances problem solving capabilities, and drives better business outcomes. By cultivating a culture of inclusion where every voice is heard and valued, we empower our world class teams to thrive, excel, and drive positive change. We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Privacy Notice for Applicants TRG Screen is committed to protecting your privacy and handling your personal information responsibly. Information you provide during the recruitment process will be collected, processed, and stored in accordance with our Privacy Policy. We encourage all applicants to review our Privacy Policy to understand how we collect, use, and protect your personal data throughout the recruitment process. Our Privacy Policy is available at: . By submitting an application, you acknowledge that you have read and understood our Privacy Policy.
Data Analyst - Warehouse Planning 12 month FTC Nottingham - Full time - Onsite What you'll be doing You'll join our Warehouse Planning team as the dedicated Data Analyst, working at the heart of our retail supply chain. You will turn operational data into insight that helps the warehouse run smoothly and safely. You'll report to the Warehouse Planning Manager and work with the Warehouse Operations, Retail Supply, Retail Analytics and Planning teams. You will have no direct reports but will be the data expert for the warehouse. Key responsibilities Develop Power BI dashboards that support daily decision making across the warehouse. Analyse operational performance data and metric to identify trends and improve. Help implement new replenishment systems, ensuring data accuracy, testing logic and supporting rollout. Provide data insight for major warehouse projects, including range and space expansion, layout changes and operational downtime planning. Monitor daily KPIs and highlight issues early to minimise disruption to service levels. Work with operational teams to understand challenges and translate them into data driven solutions. Improve data quality by identifying gaps, inconsistencies and process issues which should reduce manual tasks. What you'll need to have (our must-haves) Analytical skills with experience working with logistics and supply chain data. Confident using Power BI to build dashboards, reports and data models. Good Excel skills and the ability to work with large datasets. Ability to interpret data and communicate findings to the wider business. It would be great if you also have Advanced Power BI experience, including DAX, data modelling or automation. Experience in retail, logistics, supply chain or warehouse operations. Knowledge of SQL or other data querying tools. Experience supporting system implementations or process automation. Understanding of replenishment logic, inventory management or warehouse management systems. Exposure to continuous improvement methodologies (Lean, Six Sigma). Where your brilliance can take you You will give you hands on experience with the data that inspires a modern retail supply chain. From here, you could progress into: Data Analyst roles across the wider retail business (Operations, Supply Chain or Commercial) Retail Supply Chain & Planning roles Continuous Improvement or Operational Excellence roles You'll work on projects that directly shape how the warehouse operates, giving you a platform for both data focused and operational career paths. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive. We're committed to creating a brilliant Boots for our people, so they can make a difference for our customers and colleagues every time. What's next Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis. We hope to hear from you soon. Be brilliant with Boots.
04/08/2026
Full time
Data Analyst - Warehouse Planning 12 month FTC Nottingham - Full time - Onsite What you'll be doing You'll join our Warehouse Planning team as the dedicated Data Analyst, working at the heart of our retail supply chain. You will turn operational data into insight that helps the warehouse run smoothly and safely. You'll report to the Warehouse Planning Manager and work with the Warehouse Operations, Retail Supply, Retail Analytics and Planning teams. You will have no direct reports but will be the data expert for the warehouse. Key responsibilities Develop Power BI dashboards that support daily decision making across the warehouse. Analyse operational performance data and metric to identify trends and improve. Help implement new replenishment systems, ensuring data accuracy, testing logic and supporting rollout. Provide data insight for major warehouse projects, including range and space expansion, layout changes and operational downtime planning. Monitor daily KPIs and highlight issues early to minimise disruption to service levels. Work with operational teams to understand challenges and translate them into data driven solutions. Improve data quality by identifying gaps, inconsistencies and process issues which should reduce manual tasks. What you'll need to have (our must-haves) Analytical skills with experience working with logistics and supply chain data. Confident using Power BI to build dashboards, reports and data models. Good Excel skills and the ability to work with large datasets. Ability to interpret data and communicate findings to the wider business. It would be great if you also have Advanced Power BI experience, including DAX, data modelling or automation. Experience in retail, logistics, supply chain or warehouse operations. Knowledge of SQL or other data querying tools. Experience supporting system implementations or process automation. Understanding of replenishment logic, inventory management or warehouse management systems. Exposure to continuous improvement methodologies (Lean, Six Sigma). Where your brilliance can take you You will give you hands on experience with the data that inspires a modern retail supply chain. From here, you could progress into: Data Analyst roles across the wider retail business (Operations, Supply Chain or Commercial) Retail Supply Chain & Planning roles Continuous Improvement or Operational Excellence roles You'll work on projects that directly shape how the warehouse operates, giving you a platform for both data focused and operational career paths. Rewards designed for you Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third party sites are not endorsed by Boots and may not be accurate. A bit about us At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive. We're committed to creating a brilliant Boots for our people, so they can make a difference for our customers and colleagues every time. What's next Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis. We hope to hear from you soon. Be brilliant with Boots.
Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, 08:00 - 17:00, scheduled shifts. Role Overview: The Service Desk Analyst (1st Line Support) is responsible for delivering high-quality technical support as the first point of contact for IT-related incidents and service requests. The role requires strong customer service focus, effective troubleshooting capability, and adherence to service management processes to ensure timely resolution or escalation of issues. This position supports both standard corporate and military specification systems, ensuring operational effectiveness across all supported platforms. Main Duties and Responsibilities: Provide first line customer support in response to incidents and service requests, including technical assistance across computer systems, software, and hardware within company supported and military specification environments. Accurately log, update, and maintain ticket progress within the internal service desk system. Respond to user interactions via multiple channels: face to face, telephone, email, and ticketing systems. Diagnose and resolve technical issues through effective fault finding and troubleshooting within agreed timeframes. When issues fall outside first line support remit, correctly categorise, prioritise, and route tickets to the appropriate second line resolver group or third party provider. Maintain a high level of customer satisfaction by responding to all enquiries and escalations professionally, promoting strong working relationships with stakeholders and service providers. Effectively manage workload, prioritising tasks in a dynamic environment with minimal supervision. Proactively monitor support workload to ensure applications and hosted environments are supported in line with business priorities and service level expectations. Produce and maintain end user documentation, including training materials, user guides and FAQ resources to support knowledge sharing and self service. Skills Required: Customer Focus Problem Solving & Troubleshooting Communication & Collaboration Time Management & Organisation Accountability & Ownership Adaptability in Operational Environments Desirable Skills and Experience: Strong customer service skills with the ability to deliver high standards of user support Ability to manage and prioritise workload effectively in a fast paced environment Demonstrated accountability and ownership of tasks through to completion Good written and verbal communication skills Solid IT literacy, including knowledge of Microsoft applications Ability to work under pressure in a busy operational environment Previous experience within a Service Desk or IT support environment is advantageous, though not essential (full training provided) Familiarity with ServiceNow and/or JIRA Service Management tools is desirable ITIL Foundation certification (or working towards) is preferred Clearance Requirements: BPSS pre screening required to start SC required for the role Must hold or be eligible to apply for SC clearance Benefits: Contributory pension scheme Private medical insurance 33 days annual leave (including public and privileged holidays) Access to flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays, cycle to work scheme) Flexible working scheme Pay Range: £24,900.00 - £29,300.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
04/08/2026
Full time
Service Desk Analyst Programme Name: LCST Primary location: On-site at Emersons Green, Bristol, with occasional remote working opportunities. Working hours: Monday to Friday, 08:00 - 17:00, scheduled shifts. Role Overview: The Service Desk Analyst (1st Line Support) is responsible for delivering high-quality technical support as the first point of contact for IT-related incidents and service requests. The role requires strong customer service focus, effective troubleshooting capability, and adherence to service management processes to ensure timely resolution or escalation of issues. This position supports both standard corporate and military specification systems, ensuring operational effectiveness across all supported platforms. Main Duties and Responsibilities: Provide first line customer support in response to incidents and service requests, including technical assistance across computer systems, software, and hardware within company supported and military specification environments. Accurately log, update, and maintain ticket progress within the internal service desk system. Respond to user interactions via multiple channels: face to face, telephone, email, and ticketing systems. Diagnose and resolve technical issues through effective fault finding and troubleshooting within agreed timeframes. When issues fall outside first line support remit, correctly categorise, prioritise, and route tickets to the appropriate second line resolver group or third party provider. Maintain a high level of customer satisfaction by responding to all enquiries and escalations professionally, promoting strong working relationships with stakeholders and service providers. Effectively manage workload, prioritising tasks in a dynamic environment with minimal supervision. Proactively monitor support workload to ensure applications and hosted environments are supported in line with business priorities and service level expectations. Produce and maintain end user documentation, including training materials, user guides and FAQ resources to support knowledge sharing and self service. Skills Required: Customer Focus Problem Solving & Troubleshooting Communication & Collaboration Time Management & Organisation Accountability & Ownership Adaptability in Operational Environments Desirable Skills and Experience: Strong customer service skills with the ability to deliver high standards of user support Ability to manage and prioritise workload effectively in a fast paced environment Demonstrated accountability and ownership of tasks through to completion Good written and verbal communication skills Solid IT literacy, including knowledge of Microsoft applications Ability to work under pressure in a busy operational environment Previous experience within a Service Desk or IT support environment is advantageous, though not essential (full training provided) Familiarity with ServiceNow and/or JIRA Service Management tools is desirable ITIL Foundation certification (or working towards) is preferred Clearance Requirements: BPSS pre screening required to start SC required for the role Must hold or be eligible to apply for SC clearance Benefits: Contributory pension scheme Private medical insurance 33 days annual leave (including public and privileged holidays) Access to flexible benefits (life assurance, health schemes, gym memberships, annual buy and sell holidays, cycle to work scheme) Flexible working scheme Pay Range: £24,900.00 - £29,300.00 Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
Gloucestershire Hospitals NHS Foundation Trust
Cheltenham, Gloucestershire
Current jobs at Gloucestershire Hospitals Information Analyst - Coding programme, Band 5 Band 5 Main area Information Analyst - Coding programme Grade Band 5 Contract 12 months (Fixed Term Contract- 12 months) Hours 37.5 hours per week Job ref 318-26-T0506 Full time Flexible working Site Riverside House Town Cheltenham Salary £32,073 - £39,043 (pa, pro rata if part-time) Salary period Yearly Closing 16/08/:59 At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county's largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital. With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you're beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We're investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals. We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career. We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives. Be part of Gloucestershire Hospitals, explore your future with us today. Job overview This role will be providing analytical support for the Coding programme. Clinical coding is paramount for services to be appropriately reimbursed for the activity they do, along with the complexity this entails. The thoroughness of patient information is not only extremely important for income, but also for patient safety and experience, as well as for submission and benchmarking purposes. This post will be to support this programme and helping shape where opportunities exist as well as ongoing monitoring of the programme, creating reports and responding quickly to adhoc requests. This post will be as a junior analyst working alongside a senior analyst. Main duties of the job This role is based within the Business Intelligence Unit at Gloucestershire Hospitals Foundation Trust. The ideal candidate will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The candidate will need to be able to work under pressure and be able to prioritise their own workload when there are conflicting deadlines. We are therefore looking for an analyst who has drive and passion for delivering an exemplar BI service. An individual who is both forward thinking and solutions orientated. Working for our organisation Business intelligence is a process, driven by technology, that analyses business data to provide information that can be actioned so that, as a Trust, we can make better-informed business decisions. The Business Intelligence team plays a vital role in supporting the clinical divisions within the Trust by delivering comprehensive analysis and expert insights. Through operational intelligence, benchmarking activities, and strategic support for the Trust's savings plans, the team ensures data-driven decision-making that enhances efficiency and effectiveness across the organisation. As part of the Digital, Technology & Insights Directorate within the Corporate Division, Business Intelligence is central to shaping the Trust's operational and clinical strategies. We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. As a Trust with over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South-West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. Detailed job description and main responsibilities i. Take responsibility for delegated information streams within the department, to implement and adjust activity forecasting models, making use of Business Intelligence software, SQL and other information analysis/collection tools in order to ensure that information produced is of the required accuracy and is available easily to users, adhering to deadlines. ii. To interrogate large volumes of highly complex data, using a variety of robust statistical and analytical methods, ensuring that the analysis derived from such information incorporates specified benchmarking information which can be used to inform the management decision making process, by monitoring key targets and informing the relevant managers of any anomalies, exceptions etc and instigating remedial corrective action when appropriate. iii. To update and adapt systems, within the remit of this post, to ensure the accuracy and validity of information produced at all times, ensuring that the information provided is able to express complex datasets in the most efficient and effective manner. iv. To report to the Divisional Information Manager on current operational issues and the achievement of agreed targets, for specifically delegated information streams, and assisting other members of the team with the production of their reports when required. v. To work independently using initiative with regard to workload, ensuing all statutory deadlines are met and prioritising responses to information requests in an efficient and effective manner, complying with Trust and NHS protocols and guidelines at all times and referring issues to line manager for advice when appropriate. vi. To proactively review and analyse data and to interpret information produced within the department, highlighting deviations from targets and trends and bringing key issues to the attention of relevant managers with recommendations for possible action, ensuring the local divisional management team receives professional support and advice on performance information. vii. To provide information requested by directors/ senior managers on a regular and ad hoc basis in relation to Service delivery and target performance, ensuring the accuracy of such data by applying robust and consistent validation processes. viii. To report any identified errors or poor-quality data to the Divisional Information Manager where there is a potential that the information may impact on the accuracy of the information reporting of the department. ix. To contribute to the maintenance of good corporate and clinical governance arrangements, including risk management, by informing the Divisional Information Manager of any potential risk or breach of compliance. x. Negotiating and influencing skills. Ability to engage with senior staff at a professional level to identify management information needs. xi. To maintain confidentiality at all times and to ensure compliance with the Data Protection Act, reporting any problems etc. in the appropriate manner. xii. Present verbal and written reports xiii. Ability to embrace new skills, ways of working and positively influence junior team members. Flexibility is key. xiv. Good communication skills to facilitate: a. working in partnership with other teams and with external organisations, b. sharing of knowledge with other Business Intelligence team members, and training of more junior members of the team. xv. Commitment to continued professional, personal development and undertake some weekend work. 1. Communications and Working Relationships i. Senior Information Analyst, Divisional Information Team Manager, Divisional Information Managers, Data Team Manager, Service Level Agreement Team Manager, Clinical Coding Manager, Clinical Systems Manager, IHCS Manager and their teams. ii. Clinical Directors, consultants, and other medical grades iii. Trust Assistant Directors, General Managers iv. Senior Nurses, Allied Health Professionals and their staff v. County and local NCRS teams vi. Clinical Audit staff vii. Local Trusts and ICBs viii. Patients and members of the public Person specification Qualifications, Knowledge and Experience Bachelor's degree or equivalent educational level Intermediate knowledge and highly skilled in the use of MS Excel Good understanding of the importance of data quality . click apply for full job details
04/08/2026
Full time
Current jobs at Gloucestershire Hospitals Information Analyst - Coding programme, Band 5 Band 5 Main area Information Analyst - Coding programme Grade Band 5 Contract 12 months (Fixed Term Contract- 12 months) Hours 37.5 hours per week Job ref 318-26-T0506 Full time Flexible working Site Riverside House Town Cheltenham Salary £32,073 - £39,043 (pa, pro rata if part-time) Salary period Yearly Closing 16/08/:59 At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county's largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital. With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you're beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We're investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals. We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career. We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives. Be part of Gloucestershire Hospitals, explore your future with us today. Job overview This role will be providing analytical support for the Coding programme. Clinical coding is paramount for services to be appropriately reimbursed for the activity they do, along with the complexity this entails. The thoroughness of patient information is not only extremely important for income, but also for patient safety and experience, as well as for submission and benchmarking purposes. This post will be to support this programme and helping shape where opportunities exist as well as ongoing monitoring of the programme, creating reports and responding quickly to adhoc requests. This post will be as a junior analyst working alongside a senior analyst. Main duties of the job This role is based within the Business Intelligence Unit at Gloucestershire Hospitals Foundation Trust. The ideal candidate will have strong analytical capabilities, along with the ability to effectively communicate and present complex information to a range of different stakeholders. The candidate will need to be able to work under pressure and be able to prioritise their own workload when there are conflicting deadlines. We are therefore looking for an analyst who has drive and passion for delivering an exemplar BI service. An individual who is both forward thinking and solutions orientated. Working for our organisation Business intelligence is a process, driven by technology, that analyses business data to provide information that can be actioned so that, as a Trust, we can make better-informed business decisions. The Business Intelligence team plays a vital role in supporting the clinical divisions within the Trust by delivering comprehensive analysis and expert insights. Through operational intelligence, benchmarking activities, and strategic support for the Trust's savings plans, the team ensures data-driven decision-making that enhances efficiency and effectiveness across the organisation. As part of the Digital, Technology & Insights Directorate within the Corporate Division, Business Intelligence is central to shaping the Trust's operational and clinical strategies. We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. As a Trust with over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South-West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. Detailed job description and main responsibilities i. Take responsibility for delegated information streams within the department, to implement and adjust activity forecasting models, making use of Business Intelligence software, SQL and other information analysis/collection tools in order to ensure that information produced is of the required accuracy and is available easily to users, adhering to deadlines. ii. To interrogate large volumes of highly complex data, using a variety of robust statistical and analytical methods, ensuring that the analysis derived from such information incorporates specified benchmarking information which can be used to inform the management decision making process, by monitoring key targets and informing the relevant managers of any anomalies, exceptions etc and instigating remedial corrective action when appropriate. iii. To update and adapt systems, within the remit of this post, to ensure the accuracy and validity of information produced at all times, ensuring that the information provided is able to express complex datasets in the most efficient and effective manner. iv. To report to the Divisional Information Manager on current operational issues and the achievement of agreed targets, for specifically delegated information streams, and assisting other members of the team with the production of their reports when required. v. To work independently using initiative with regard to workload, ensuing all statutory deadlines are met and prioritising responses to information requests in an efficient and effective manner, complying with Trust and NHS protocols and guidelines at all times and referring issues to line manager for advice when appropriate. vi. To proactively review and analyse data and to interpret information produced within the department, highlighting deviations from targets and trends and bringing key issues to the attention of relevant managers with recommendations for possible action, ensuring the local divisional management team receives professional support and advice on performance information. vii. To provide information requested by directors/ senior managers on a regular and ad hoc basis in relation to Service delivery and target performance, ensuring the accuracy of such data by applying robust and consistent validation processes. viii. To report any identified errors or poor-quality data to the Divisional Information Manager where there is a potential that the information may impact on the accuracy of the information reporting of the department. ix. To contribute to the maintenance of good corporate and clinical governance arrangements, including risk management, by informing the Divisional Information Manager of any potential risk or breach of compliance. x. Negotiating and influencing skills. Ability to engage with senior staff at a professional level to identify management information needs. xi. To maintain confidentiality at all times and to ensure compliance with the Data Protection Act, reporting any problems etc. in the appropriate manner. xii. Present verbal and written reports xiii. Ability to embrace new skills, ways of working and positively influence junior team members. Flexibility is key. xiv. Good communication skills to facilitate: a. working in partnership with other teams and with external organisations, b. sharing of knowledge with other Business Intelligence team members, and training of more junior members of the team. xv. Commitment to continued professional, personal development and undertake some weekend work. 1. Communications and Working Relationships i. Senior Information Analyst, Divisional Information Team Manager, Divisional Information Managers, Data Team Manager, Service Level Agreement Team Manager, Clinical Coding Manager, Clinical Systems Manager, IHCS Manager and their teams. ii. Clinical Directors, consultants, and other medical grades iii. Trust Assistant Directors, General Managers iv. Senior Nurses, Allied Health Professionals and their staff v. County and local NCRS teams vi. Clinical Audit staff vii. Local Trusts and ICBs viii. Patients and members of the public Person specification Qualifications, Knowledge and Experience Bachelor's degree or equivalent educational level Intermediate knowledge and highly skilled in the use of MS Excel Good understanding of the importance of data quality . click apply for full job details
Northstone Materials Ltd invites applications for the Graduate Business Analyst role in Craigantlet. The company is a leading NI building materials supplier and offers a structured two-year graduate development programme with mentorship and real-world challenges. Participants will gain hands-on experience, undertake a Professional Diploma in Leadership and Competence with the IBEC Academy, and benefit from one-on-one mentorship with senior leaders to accelerate growth.
04/08/2026
Full time
Northstone Materials Ltd invites applications for the Graduate Business Analyst role in Craigantlet. The company is a leading NI building materials supplier and offers a structured two-year graduate development programme with mentorship and real-world challenges. Participants will gain hands-on experience, undertake a Professional Diploma in Leadership and Competence with the IBEC Academy, and benefit from one-on-one mentorship with senior leaders to accelerate growth.
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world's largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we're focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours. Herbert Smith Freehills Kramer: Your goals. Our ambition Key responsibilities: Provide prompt and positive hardware and software support both remotely and onsite. First point of contact for all IT incidents/requests/questions via ServiceNow, phone, email, the IT portal and onsite. Professionally handle all tickets offered from the Belfast office with the objective of gaining an understanding of the customers incident/request and offering the appropriate support in a timely manner. Ensure all incoming and outgoing tickets offered are recorded correctly into tickets in ServiceNow at the time of receiving the information. Perform troubleshooting through diagnostic techniques and relevant questioning and steadfastly document all the investigative actions and the outcome within the ticket prior to resolving or re-assigning. Determine the best solution to resolve or progress the ticket based on the issue and details provided by the customer in accordance with the ServiceNow knowledge articles guidance and workflows. Keep updated on new and ongoing problems and the workarounds associated with each Carry out IT specific daily operational actions as and when assigned. Monitor ServiceNow ticket queue constantly to pick up new tickets or updates and react to them proactively and appropriately. Provide customers with updates at least every 24 hours to ensure they are kept fully up-to-date of the status and progression of their issues. Understand and comply to all documented processes & procedures and ensure full awareness and adherence to all IT knowledge articles, to HSF Kramer Company Policies and IT Security requirements. Develop and maintain good communication with all colleagues and all applicable IT contacts throughout HSF Kramer ensuring sharing of current IT situations, knowledge, procedures, and processes. Proactively maintain access to all the applications and services to undertake the role successfully. Assist with any ad-hoc IT support or project work when assigned Aim to continually improve levels of IT skills and knowledge by readily sharing knowledge and ideas to help each other achieve a high standard of output and increased awareness Liaise with vendors and suppliers when required Key Performance Indicators Monthly Incident Resolution Times - resolving at least 80% of tickets handled First Time Fix Rate - at least 85% Quality Assurance - Managing more than 95% tickets to good standard or above Qualifications, Skills and Experience Must be a current student with the University of Ulster studying an IT related degree. Good educational background. Working toward a BSC in an IT related field. Have knowledge of hardware, software, servers, networking, infrastructure, firewall configuration and administrative technical and troubleshooting skill Knowledge of or experience of working with Azure / Hybrid environments. Knowledge of or experience of WIN 10 & 11, Surface pro, screens, monitors, printers and their functions as well as experience on BOYD support Proficiency in Microsoft Office Application support with strong skills needed on Outlook and Windows 10& 11. Experience with Office 365 , OneDrive, SharePoint & MS Teams. Technical understanding of communication tools (iPhone, MS Teams, email) and systems issues. ITIL Foundation Certified an advantage but should be able to explain ITIL best practices and reflect the ability to follow ITIL processes and procedures. Confident in undertaking in person and remote support investigations and implementing known solutions. An innovative mindset, curious about AI and emerging technologies. Please Note: Applications will close at 12pm on Friday 14 August 2026. Team Information Technology Working Pattern: Full time Location: Belfast Contract type Fixed Term Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding. At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm's growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We're recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We're immersed in the many challenges facing our clients. We're invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You'll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you'll discover they are our lived experience. And by being ambitious for your growth and ours, we'll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.
04/08/2026
Full time
Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals. Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years. As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world's largest markets, key financial centres and major growth hubs. At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas. We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we're focused on areas of growth that affect every business across the world. All of this is achieved by supporting the growth of our people, who help us deliver on our ambition - which is to help you achieve yours. Herbert Smith Freehills Kramer: Your goals. Our ambition Key responsibilities: Provide prompt and positive hardware and software support both remotely and onsite. First point of contact for all IT incidents/requests/questions via ServiceNow, phone, email, the IT portal and onsite. Professionally handle all tickets offered from the Belfast office with the objective of gaining an understanding of the customers incident/request and offering the appropriate support in a timely manner. Ensure all incoming and outgoing tickets offered are recorded correctly into tickets in ServiceNow at the time of receiving the information. Perform troubleshooting through diagnostic techniques and relevant questioning and steadfastly document all the investigative actions and the outcome within the ticket prior to resolving or re-assigning. Determine the best solution to resolve or progress the ticket based on the issue and details provided by the customer in accordance with the ServiceNow knowledge articles guidance and workflows. Keep updated on new and ongoing problems and the workarounds associated with each Carry out IT specific daily operational actions as and when assigned. Monitor ServiceNow ticket queue constantly to pick up new tickets or updates and react to them proactively and appropriately. Provide customers with updates at least every 24 hours to ensure they are kept fully up-to-date of the status and progression of their issues. Understand and comply to all documented processes & procedures and ensure full awareness and adherence to all IT knowledge articles, to HSF Kramer Company Policies and IT Security requirements. Develop and maintain good communication with all colleagues and all applicable IT contacts throughout HSF Kramer ensuring sharing of current IT situations, knowledge, procedures, and processes. Proactively maintain access to all the applications and services to undertake the role successfully. Assist with any ad-hoc IT support or project work when assigned Aim to continually improve levels of IT skills and knowledge by readily sharing knowledge and ideas to help each other achieve a high standard of output and increased awareness Liaise with vendors and suppliers when required Key Performance Indicators Monthly Incident Resolution Times - resolving at least 80% of tickets handled First Time Fix Rate - at least 85% Quality Assurance - Managing more than 95% tickets to good standard or above Qualifications, Skills and Experience Must be a current student with the University of Ulster studying an IT related degree. Good educational background. Working toward a BSC in an IT related field. Have knowledge of hardware, software, servers, networking, infrastructure, firewall configuration and administrative technical and troubleshooting skill Knowledge of or experience of working with Azure / Hybrid environments. Knowledge of or experience of WIN 10 & 11, Surface pro, screens, monitors, printers and their functions as well as experience on BOYD support Proficiency in Microsoft Office Application support with strong skills needed on Outlook and Windows 10& 11. Experience with Office 365 , OneDrive, SharePoint & MS Teams. Technical understanding of communication tools (iPhone, MS Teams, email) and systems issues. ITIL Foundation Certified an advantage but should be able to explain ITIL best practices and reflect the ability to follow ITIL processes and procedures. Confident in undertaking in person and remote support investigations and implementing known solutions. An innovative mindset, curious about AI and emerging technologies. Please Note: Applications will close at 12pm on Friday 14 August 2026. Team Information Technology Working Pattern: Full time Location: Belfast Contract type Fixed Term Contract Diversity & Inclusion We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values-Human, Bold, and Outstanding. At Herbert Smith Freehills Kramer, we align your growth and ambition with ours. We invest in your personal and professional growth and support you to achieve your ambitions. And you share responsibility for playing a part in delivering the firm's growth and ambition too. A leading global law firm, with over 6,000 people, we are in the world's largest markets, key financial centres and major growth hubs. We're recognised leaders in demanding contentious matters, exacting regulatory work and complex public and private transactions. We're immersed in the many challenges facing our clients. We're invested and resourceful. We understand the part technology and digitalisation play in the delivery of legal services. We want to make a positive impact wherever in the world we operate. You'll have the opportunity to engage with this with an open mind and curiosity. We are known for our diverse perspectives and renowned for our culture. Being human, bold and outstanding are more than our values: you'll discover they are our lived experience. And by being ambitious for your growth and ours, we'll achieve our goals together. Herbert Smith Freehills Kramer: Your growth. Our ambition.
6 month FTC Central London - 2 days per week onsite Up to £80,000 (pro rata) Security Engineer Job Type: Fixed-Term Contract (6 months) Working Arrangement: Hybrid - 2 days in the office per week Office Location: City of London Full Job Description This is an exciting opportunity to play a pivotal role in delivering and advancing security engineering initiatives within a globally recognised law firm. You will join a fast-paced and dynamic environment where you'll contribute to a variety of security projects, helping to strengthen the firms security capabilities while supporting key business objectives. This is not a traditional SOC role. Whilst SIEM engineering and integration experience remain essential, the focus is firmly on security engineering, project delivery, platform improvements, and business engagement. We re looking for someone who can successfully balance multiple priorities, adapt quickly to changing requirements, and drive security initiatives forward with minimal supervision. The Role As a Security Engineer, you will: Lead and contribute to a range of security engineering and improvemeant projects across the business. Enhance, optimise, and integrate security technologies, with a particular focus on SIEM platforms and associated tooling. Identify, onboard, and integrate new log sources across cloud, on-premise, network, endpoint, and identity environments. Design, build, and implement security solutions that improve the organisations detection, monitoring, and response capabilities. Develop and refine detection use cases, dashboards, workflows, and automation initiatives. Support the design and execution of security-related change and build activities. Work closely with technical teams, security stakeholders, and business users to deliver successful outcomes. Provide subject matter expertise and technical guidance across security platforms and projects. Produce and maintain high-quality technical and operational documentation. What We re Looking For Essential Experience Proven experience working in a Security Engineering role rather than a purely SOC or analyst-focused position. Strong hands-on SIEM engineering and integration experience with platforms such as Microsoft Sentinel, Splunk, Exabeam, QRadar, or Elastic. Experience delivering security-related projects, change initiatives, and platform enhancements. Strong understanding of log ingestion technologies and formats including JSON, Syslog, CEF, and XML. Experience building and tuning detections, correlation rules, dashboards, and security workflows. Scripting and automation experience using tools such as Python, PowerShell, or similar technologies. Ability to manage multiple projects and competing priorities within a fast-paced environment. Excellent communication and stakeholder management skills, with the confidence to engage directly with both technical and non-technical audiences. Strong business English, both written and verbal. Highly Desirable Previous experience working within a law firm, professional services organisation, or consultancy environment. Experience working in client-facing or business-facing security roles. Knowledge of MITRE ATT&CK, threat detection, security operations, and security architecture principles. Familiarity with SOAR platforms and security automation. Relevant certifications such as CISSP, SSCP, Microsoft SC-200/SC-100, or GIAC certifications. A Level 4 qualification or higher in a computing-related discipline, or equivalent commercial experience. Who Will Succeed in This Role? We re looking for a high-energy, proactive individual who thrives in a fast-moving environment. you'll be comfortable operating autonomously, driving initiatives forward, and adapting to changing business priorities. This role will suit someone who enjoys building relationships across the organisation, can communicate effectively with a wide range of stakeholders, and has a track record of delivering successful security engineering outcomes. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates. We use experienced and dedicated recruiters who focus on matching the best people with the right opportunities.
04/08/2026
6 month FTC Central London - 2 days per week onsite Up to £80,000 (pro rata) Security Engineer Job Type: Fixed-Term Contract (6 months) Working Arrangement: Hybrid - 2 days in the office per week Office Location: City of London Full Job Description This is an exciting opportunity to play a pivotal role in delivering and advancing security engineering initiatives within a globally recognised law firm. You will join a fast-paced and dynamic environment where you'll contribute to a variety of security projects, helping to strengthen the firms security capabilities while supporting key business objectives. This is not a traditional SOC role. Whilst SIEM engineering and integration experience remain essential, the focus is firmly on security engineering, project delivery, platform improvements, and business engagement. We re looking for someone who can successfully balance multiple priorities, adapt quickly to changing requirements, and drive security initiatives forward with minimal supervision. The Role As a Security Engineer, you will: Lead and contribute to a range of security engineering and improvemeant projects across the business. Enhance, optimise, and integrate security technologies, with a particular focus on SIEM platforms and associated tooling. Identify, onboard, and integrate new log sources across cloud, on-premise, network, endpoint, and identity environments. Design, build, and implement security solutions that improve the organisations detection, monitoring, and response capabilities. Develop and refine detection use cases, dashboards, workflows, and automation initiatives. Support the design and execution of security-related change and build activities. Work closely with technical teams, security stakeholders, and business users to deliver successful outcomes. Provide subject matter expertise and technical guidance across security platforms and projects. Produce and maintain high-quality technical and operational documentation. What We re Looking For Essential Experience Proven experience working in a Security Engineering role rather than a purely SOC or analyst-focused position. Strong hands-on SIEM engineering and integration experience with platforms such as Microsoft Sentinel, Splunk, Exabeam, QRadar, or Elastic. Experience delivering security-related projects, change initiatives, and platform enhancements. Strong understanding of log ingestion technologies and formats including JSON, Syslog, CEF, and XML. Experience building and tuning detections, correlation rules, dashboards, and security workflows. Scripting and automation experience using tools such as Python, PowerShell, or similar technologies. Ability to manage multiple projects and competing priorities within a fast-paced environment. Excellent communication and stakeholder management skills, with the confidence to engage directly with both technical and non-technical audiences. Strong business English, both written and verbal. Highly Desirable Previous experience working within a law firm, professional services organisation, or consultancy environment. Experience working in client-facing or business-facing security roles. Knowledge of MITRE ATT&CK, threat detection, security operations, and security architecture principles. Familiarity with SOAR platforms and security automation. Relevant certifications such as CISSP, SSCP, Microsoft SC-200/SC-100, or GIAC certifications. A Level 4 qualification or higher in a computing-related discipline, or equivalent commercial experience. Who Will Succeed in This Role? We re looking for a high-energy, proactive individual who thrives in a fast-moving environment. you'll be comfortable operating autonomously, driving initiatives forward, and adapting to changing business priorities. This role will suit someone who enjoys building relationships across the organisation, can communicate effectively with a wide range of stakeholders, and has a track record of delivering successful security engineering outcomes. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy. Computappoint do not use AI to filter or assess candidates. We use experienced and dedicated recruiters who focus on matching the best people with the right opportunities.
Leapfrog Recruitment Consultants
Daliburgh, Isle Of South Uist
Leapfrog Recruitment Consultants is seeking an organized, customer-focused IT professional to join a busy support team on a 6-month fixed-term contract. Provide first-line IT and application support to colleagues across the business, assisting with incidents, system updates and user training. You will work with Windows devices, mobile devices and business applications, document processes and contribute to project testing and deployments while delivering excellent service to users at all levels.
04/08/2026
Full time
Leapfrog Recruitment Consultants is seeking an organized, customer-focused IT professional to join a busy support team on a 6-month fixed-term contract. Provide first-line IT and application support to colleagues across the business, assisting with incidents, system updates and user training. You will work with Windows devices, mobile devices and business applications, document processes and contribute to project testing and deployments while delivering excellent service to users at all levels.
IT Junior Technical Analyst Department: IT Employment Type: Permanent - Full Time Location: Cambridge Description Job Role We are looking for a customer-focused Junior IT Service Desk Analyst to join our IT team in Cambridge. This is a first-line support role for someone who enjoys solving problems, helping people use technology effectively, and developing their technical skills in a modern Microsoft 365 environment. The successful candidate will provide responsive support for users, devices, collaboration tools and core business systems, while following good service management, documentation and security practices. Key Responsibilities Act as a first point of contact for IT incidents and service requests, providing professional support by phone, email, chat, remote tools and in person. Troubleshoot and resolve common issues across Windows 11 devices, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, printers, peripherals, Wi-Fi, VPN and basic network connectivity. Support user onboarding, movers and leavers, including account setup, access requests, password resets and group membership changes in line with agreed processes. Build, configure, deploy and maintain laptops, desktops, mobile devices and standard applications using approved tools and procedures. Record, priorities and update tickets accurately, ensuring users are kept informed and issues are escalated with clear troubleshooting notes when required. Apply good cyber security practice when handling access, identity, data, endpoint protection and suspicious activity, escalating concerns promptly. Maintain accurate asset records, knowledge articles, user guidance and support documentation. Assist with routine maintenance, software updates, hardware refreshes, meeting room technology and small IT improvement projects. Work collaboratively with other IT colleagues, third-party suppliers and business teams to restore service and improve the user experience. Contribute to continuous improvement by identifying recurring issues, suggesting process improvements and keeping up to date with relevant technologies. Work independently where appropriate, while knowing when to ask for guidance or elevate. Skills, Knowledge and Expertise The ideal candidate will have some previous experience in IT support or a strong foundation in the following areas: Windows 11 support and troubleshooting Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel and PowerPoint Basic administration of Microsoft 365, Entra ID/Azure AD or Active Directory Endpoint support, device build, software installation and peripheral troubleshooting Basic networking concepts, including DNS, DHCP, IP addressing, Wi-Fi and VPN troubleshooting Remote support tools and supporting users across multiple sites IT service management or ticketing systems, with an understanding of incident, request and escalation processes Awareness of cyber security basics, including MFA, phishing, endpoint protection and safe handling of access requests Clear written and verbal communication with technical and non-technical users A proactive, organised and customer-focused approach, with a willingness to learn Benefits We offer a competitive salary and benefits package, alongside a supportive team environment and opportunities to develop technical skills and progress within IT. Career Development We are committed to supporting career development through structured learning, mentoring and exposure to a broad range of technologies. The role offers the opportunity to build practical experience across service desk support, endpoint management, Microsoft 365 administration, networking and cyber security fundamentals.
04/08/2026
Full time
IT Junior Technical Analyst Department: IT Employment Type: Permanent - Full Time Location: Cambridge Description Job Role We are looking for a customer-focused Junior IT Service Desk Analyst to join our IT team in Cambridge. This is a first-line support role for someone who enjoys solving problems, helping people use technology effectively, and developing their technical skills in a modern Microsoft 365 environment. The successful candidate will provide responsive support for users, devices, collaboration tools and core business systems, while following good service management, documentation and security practices. Key Responsibilities Act as a first point of contact for IT incidents and service requests, providing professional support by phone, email, chat, remote tools and in person. Troubleshoot and resolve common issues across Windows 11 devices, Microsoft 365, Teams, Outlook, OneDrive, SharePoint, printers, peripherals, Wi-Fi, VPN and basic network connectivity. Support user onboarding, movers and leavers, including account setup, access requests, password resets and group membership changes in line with agreed processes. Build, configure, deploy and maintain laptops, desktops, mobile devices and standard applications using approved tools and procedures. Record, priorities and update tickets accurately, ensuring users are kept informed and issues are escalated with clear troubleshooting notes when required. Apply good cyber security practice when handling access, identity, data, endpoint protection and suspicious activity, escalating concerns promptly. Maintain accurate asset records, knowledge articles, user guidance and support documentation. Assist with routine maintenance, software updates, hardware refreshes, meeting room technology and small IT improvement projects. Work collaboratively with other IT colleagues, third-party suppliers and business teams to restore service and improve the user experience. Contribute to continuous improvement by identifying recurring issues, suggesting process improvements and keeping up to date with relevant technologies. Work independently where appropriate, while knowing when to ask for guidance or elevate. Skills, Knowledge and Expertise The ideal candidate will have some previous experience in IT support or a strong foundation in the following areas: Windows 11 support and troubleshooting Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, Word, Excel and PowerPoint Basic administration of Microsoft 365, Entra ID/Azure AD or Active Directory Endpoint support, device build, software installation and peripheral troubleshooting Basic networking concepts, including DNS, DHCP, IP addressing, Wi-Fi and VPN troubleshooting Remote support tools and supporting users across multiple sites IT service management or ticketing systems, with an understanding of incident, request and escalation processes Awareness of cyber security basics, including MFA, phishing, endpoint protection and safe handling of access requests Clear written and verbal communication with technical and non-technical users A proactive, organised and customer-focused approach, with a willingness to learn Benefits We offer a competitive salary and benefits package, alongside a supportive team environment and opportunities to develop technical skills and progress within IT. Career Development We are committed to supporting career development through structured learning, mentoring and exposure to a broad range of technologies. The role offers the opportunity to build practical experience across service desk support, endpoint management, Microsoft 365 administration, networking and cyber security fundamentals.
