College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Associate Director - Cyber Security City of London - Hybrid Working The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You: Protiviti UK's Cyber Security practice is a part of our overall Technology Consulting Division. The Cyber Security practice includes coverage of focused domains such as Technical Security Assessments, Assessment against cyber security frameworks, PCI DSS assessments, Cloud Security Reviews, Cyber Security Audits, Cyber Security Strategy and Advisory work. Cyber Security is a high-growth area for Protiviti globally. You will be part of the Technology Consulting solution that provides innovative solutions to complex technology challenges. You will work closely with clients to understand their business needs, design and implement technology strategies, and ensure successful project delivery. Your role will involve collaborating with cross-functional teams, utilising cutting-edge technologies, and contributing to the growth of the Technology Consulting practice. What You Can Expect: The Associate Director role plays a key role in the continual development of our existing relationships with clients and in developing new accounts to expand the cyber security practice. Associate Directors are expected to demonstrate a strong understanding of the cyber security domains and maintain and develop business relationships to expand the client portfolio. Associate Directors are responsible for the success of all client-related work within their portfolio and manage the success of these engagements. Key Responsibilities Responsible for identifying growth opportunities and driving business growth for engagements across the focus areas in cyber security. Leading business development activities such as identifying, building and actively managing business relationships. Working closely with our business development team in a technical capacity to develop proposals and respond to client requirements. Assume the lead role in the execution of cyber security engagements. Managing individuals within the delivery team - both Protiviti and client resources - to ensure the successful delivery of our engagements. Working closely with the client teams to ensure that their needs are understood, and their stated requirements are met through the delivery of the engagement. Contributing to the internal fabric of Protiviti by ensuring that thought leadership, best practices and other security materials are developed; understanding global/regional initiatives being driven by other Protiviti offices; and developing relevant use cases and sales propositions that can be used to help other clients. Do Your Talents Include the Following? In-depth knowledge and understanding of industry cyber security frameworks such as ISO 27001, NIST CSF, NIS 2 and/or PCI DSS. Hands-on experience in implementing or assessing against these frameworks is a must-have requirement. Demonstrated ability to lead, manage and develop teams and deliver cybersecurity engagements to a range of clients across various sectors. Demonstrated ability of business development and managing a portfolio of clients. Ability to play a lead role in developing content to support the business development efforts across the focus areas in cyber security. Experience in creation and contribution towards proposals and bid materials to win new work. Experience in delivering talks, presentations and industry briefings Excellent persuasion, presentation and report-writing skills Your Educational and Professional Qualifications: Relevant experience, preferably in consulting and/or professional services. Demonstrable track record of continual growth across various roles. Relevant industry certifications such as CISSP, CISM, CISA, ISO 27001 LA, PCI DSS QSA are strongly preferred Offices - The Shard, London - Hybrid/ Remote Working £100k-126k, Annual performance bonus & benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
21/10/2025
Full time
Associate Director - Cyber Security City of London - Hybrid Working The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You: Protiviti UK's Cyber Security practice is a part of our overall Technology Consulting Division. The Cyber Security practice includes coverage of focused domains such as Technical Security Assessments, Assessment against cyber security frameworks, PCI DSS assessments, Cloud Security Reviews, Cyber Security Audits, Cyber Security Strategy and Advisory work. Cyber Security is a high-growth area for Protiviti globally. You will be part of the Technology Consulting solution that provides innovative solutions to complex technology challenges. You will work closely with clients to understand their business needs, design and implement technology strategies, and ensure successful project delivery. Your role will involve collaborating with cross-functional teams, utilising cutting-edge technologies, and contributing to the growth of the Technology Consulting practice. What You Can Expect: The Associate Director role plays a key role in the continual development of our existing relationships with clients and in developing new accounts to expand the cyber security practice. Associate Directors are expected to demonstrate a strong understanding of the cyber security domains and maintain and develop business relationships to expand the client portfolio. Associate Directors are responsible for the success of all client-related work within their portfolio and manage the success of these engagements. Key Responsibilities Responsible for identifying growth opportunities and driving business growth for engagements across the focus areas in cyber security. Leading business development activities such as identifying, building and actively managing business relationships. Working closely with our business development team in a technical capacity to develop proposals and respond to client requirements. Assume the lead role in the execution of cyber security engagements. Managing individuals within the delivery team - both Protiviti and client resources - to ensure the successful delivery of our engagements. Working closely with the client teams to ensure that their needs are understood, and their stated requirements are met through the delivery of the engagement. Contributing to the internal fabric of Protiviti by ensuring that thought leadership, best practices and other security materials are developed; understanding global/regional initiatives being driven by other Protiviti offices; and developing relevant use cases and sales propositions that can be used to help other clients. Do Your Talents Include the Following? In-depth knowledge and understanding of industry cyber security frameworks such as ISO 27001, NIST CSF, NIS 2 and/or PCI DSS. Hands-on experience in implementing or assessing against these frameworks is a must-have requirement. Demonstrated ability to lead, manage and develop teams and deliver cybersecurity engagements to a range of clients across various sectors. Demonstrated ability of business development and managing a portfolio of clients. Ability to play a lead role in developing content to support the business development efforts across the focus areas in cyber security. Experience in creation and contribution towards proposals and bid materials to win new work. Experience in delivering talks, presentations and industry briefings Excellent persuasion, presentation and report-writing skills Your Educational and Professional Qualifications: Relevant experience, preferably in consulting and/or professional services. Demonstrable track record of continual growth across various roles. Relevant industry certifications such as CISSP, CISM, CISA, ISO 27001 LA, PCI DSS QSA are strongly preferred Offices - The Shard, London - Hybrid/ Remote Working £100k-126k, Annual performance bonus & benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Associate Director of IT & Systems £90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of business but to the communities that surround it too. The Vertas Group are incredibly proud of the work they do and how they can support their client's needs through the provision of multiple services under one roof. The role The role will report into the Chief Finance Officer for the Group and support the strategic development and transformation of IT and Systems across Vertas Group and all subsidiaries, which includes Concertus, Concertus Derbyshire, Opus, Opus Teach, Vertas, Oak Park, Verse, Vertas Derbyshire & Vertas Nottinghamshire. This role sits at Associate Director level within our Group and will support the Board of Directors with the achievement of the strategic business plan by creating and implementing an IT transition and growth strategy. The ideal candidate will be dynamic, a strong communicator, solution and action focussed with strong commercial acumen. Key requirements Plan, develop and execute the corporate IT & Systems Strategy and roadmap to support the strategic plans of the Group. The goals here are to enhance client services, improve user effectiveness and encourage innovation. Review and adapt IT processes, policies and ways of working that support the longer-term strategic vision of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations matters. You are supported by the Groups People team. Maintain operational IT plans and lead the team to deliver these and ensure the on-going delivery of IT & Systems support across the Group including outsourcing / insourcing of activities. Ensure that wider Group maintains and/or achieves, the appropriate accreditations (cyber essentials Plus, ISO etc) in accordance with the IT & Systems Strategy. Maintain high performing service support functions including service desk, onsite support, outsourced support, IT Infrastructure and architecture, and IT training. Accountable for the Groups IT & Systems budget, report on expenditure and variances to budget. Regularly assess the level of customer IT service satisfaction and lead the team to remedy any areas of concerning, ensuring that the internal users are given a strong customer focus, and satisfaction levels increase. Review the IT training needs requirements across the Group at all levels, creating a flexible training delivery solution that is robust, flexible, and future proof to increase IT capability in our workforce. Supported by the Organisational Development Team. Accountable for the implementation and maintenance of IT & Systems policies, processes, and technologies. Plan, manage and oversee all IT communications to the Group, such as service notifications ensuring the message is simple and easy to understand. Supported by the Communications team. Lead the team to ensure they are managing IT suppliers and outsourced services in accordance with agreed service levels, being the final point of escalation for service level issues and holding the provider to account when required. Accountable for ensuring a comprehensive purchase review is carried out by the team to ensure cost-effective and value add purchase on technological equipment, software, contracts and systems. Maintain the IT Risk Register, reporting to the Board any internal information security issues and incidents providing solutions and recommendations to resolution. Support the Board in the management of Group Risk on all IT related matters and report on risk levels and mitigation monthly. Skills & experience Extensive experience in IT, ideally have experience of operating at strategic level and reporting up to Board level Worked in a complex IT environment which is solution focussed Experience of leading large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and dynamic environments Excellent verbal and written communication skills including the ability to explain technical concepts and technologies to senior leaders including non-technical members of staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a member of the team will reach out to you to discuss the role in detail and next steps.
20/10/2025
Full time
Associate Director of IT & Systems £90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of business but to the communities that surround it too. The Vertas Group are incredibly proud of the work they do and how they can support their client's needs through the provision of multiple services under one roof. The role The role will report into the Chief Finance Officer for the Group and support the strategic development and transformation of IT and Systems across Vertas Group and all subsidiaries, which includes Concertus, Concertus Derbyshire, Opus, Opus Teach, Vertas, Oak Park, Verse, Vertas Derbyshire & Vertas Nottinghamshire. This role sits at Associate Director level within our Group and will support the Board of Directors with the achievement of the strategic business plan by creating and implementing an IT transition and growth strategy. The ideal candidate will be dynamic, a strong communicator, solution and action focussed with strong commercial acumen. Key requirements Plan, develop and execute the corporate IT & Systems Strategy and roadmap to support the strategic plans of the Group. The goals here are to enhance client services, improve user effectiveness and encourage innovation. Review and adapt IT processes, policies and ways of working that support the longer-term strategic vision of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations matters. You are supported by the Groups People team. Maintain operational IT plans and lead the team to deliver these and ensure the on-going delivery of IT & Systems support across the Group including outsourcing / insourcing of activities. Ensure that wider Group maintains and/or achieves, the appropriate accreditations (cyber essentials Plus, ISO etc) in accordance with the IT & Systems Strategy. Maintain high performing service support functions including service desk, onsite support, outsourced support, IT Infrastructure and architecture, and IT training. Accountable for the Groups IT & Systems budget, report on expenditure and variances to budget. Regularly assess the level of customer IT service satisfaction and lead the team to remedy any areas of concerning, ensuring that the internal users are given a strong customer focus, and satisfaction levels increase. Review the IT training needs requirements across the Group at all levels, creating a flexible training delivery solution that is robust, flexible, and future proof to increase IT capability in our workforce. Supported by the Organisational Development Team. Accountable for the implementation and maintenance of IT & Systems policies, processes, and technologies. Plan, manage and oversee all IT communications to the Group, such as service notifications ensuring the message is simple and easy to understand. Supported by the Communications team. Lead the team to ensure they are managing IT suppliers and outsourced services in accordance with agreed service levels, being the final point of escalation for service level issues and holding the provider to account when required. Accountable for ensuring a comprehensive purchase review is carried out by the team to ensure cost-effective and value add purchase on technological equipment, software, contracts and systems. Maintain the IT Risk Register, reporting to the Board any internal information security issues and incidents providing solutions and recommendations to resolution. Support the Board in the management of Group Risk on all IT related matters and report on risk levels and mitigation monthly. Skills & experience Extensive experience in IT, ideally have experience of operating at strategic level and reporting up to Board level Worked in a complex IT environment which is solution focussed Experience of leading large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and dynamic environments Excellent verbal and written communication skills including the ability to explain technical concepts and technologies to senior leaders including non-technical members of staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a member of the team will reach out to you to discuss the role in detail and next steps.
Morgan Law are delighted to be supporting The Royal Parks with the recruitment of their new Head of IT on a fixed term contract for 12 months. Salary £80,000 to £85,000 plus an 8.5% allowance in lieu of overtime/on-call requirements (non-pensionable) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.We are now looking for a Interim Head of IT to join us on a fixed term basis, full-time for 12 months. The Role As our Head of IT, reporting into the Director of Corporate Services, you will: Lead on our digital strategy, defining a programme of work in support of digitalisation. Secure investment and cooperation for activity and define a coherent and workable roadmap to make necessary progress. You will be the strategic subject expert / professional in Information Technology and formulate the organisation's strategy with regards to effective utilisation of ICT. You will do this alongside being highly involved in day-to-day IT activities, such as infrastructure administration, monitoring, and modernisation. As such, when required, you will act as a final point of escalation for all internal IT issues. Build Knowledge: Develop and deliver engaging information governance training to staff across all levels. Additionally, you will: Mentor, inspire and educate the colleagues at all levels regarding the role digitalisation can play in enabling and supporting strong business performance Have hands-on experience implementing networking (LAN/WAN/Wireless), virtualisation and cloud technologies, and will possess current industry certifications in these areas. You will have a solid background in cybersecurity, and demonstratable skills in the domains of security operations, data loss and fraud prevention, security architecture, identity and access management. About You To be considered as our Head of IT, you will need: Azure Solutions Architect Expert. CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Personnel) certifications, as Cisco network devices are used throughout The Royal Parks. Extensive experience of developing strong working relationships with a range of external partners to deliver best value from investment The Benefits Salary of £80,000 to £85,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.So, if you are interested in this unique opportunity please get in touch with Daniel Richards who is managing this vacancy.
20/10/2025
Full time
Morgan Law are delighted to be supporting The Royal Parks with the recruitment of their new Head of IT on a fixed term contract for 12 months. Salary £80,000 to £85,000 plus an 8.5% allowance in lieu of overtime/on-call requirements (non-pensionable) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year.We are now looking for a Interim Head of IT to join us on a fixed term basis, full-time for 12 months. The Role As our Head of IT, reporting into the Director of Corporate Services, you will: Lead on our digital strategy, defining a programme of work in support of digitalisation. Secure investment and cooperation for activity and define a coherent and workable roadmap to make necessary progress. You will be the strategic subject expert / professional in Information Technology and formulate the organisation's strategy with regards to effective utilisation of ICT. You will do this alongside being highly involved in day-to-day IT activities, such as infrastructure administration, monitoring, and modernisation. As such, when required, you will act as a final point of escalation for all internal IT issues. Build Knowledge: Develop and deliver engaging information governance training to staff across all levels. Additionally, you will: Mentor, inspire and educate the colleagues at all levels regarding the role digitalisation can play in enabling and supporting strong business performance Have hands-on experience implementing networking (LAN/WAN/Wireless), virtualisation and cloud technologies, and will possess current industry certifications in these areas. You will have a solid background in cybersecurity, and demonstratable skills in the domains of security operations, data loss and fraud prevention, security architecture, identity and access management. About You To be considered as our Head of IT, you will need: Azure Solutions Architect Expert. CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Personnel) certifications, as Cisco network devices are used throughout The Royal Parks. Extensive experience of developing strong working relationships with a range of external partners to deliver best value from investment The Benefits Salary of £80,000 to £85,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.So, if you are interested in this unique opportunity please get in touch with Daniel Richards who is managing this vacancy.
Morgan Law are delighted to be supporting The Royal Parks with the recruitment of their new Head of IT on a fixed term contract for 12 months. Salary 80,000 to 85,000 plus an 8.5% allowance in lieu of overtime/on-call requirements (non-pensionable) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Interim Head of IT to join us on a fixed term basis, full-time for 12 months. The Role As our Head of IT, reporting into the Director of Corporate Services, you will: Lead on our digital strategy, defining a programme of work in support of digitalisation. Secure investment and cooperation for activity and define a coherent and workable roadmap to make necessary progress. You will be the strategic subject expert / professional in Information Technology and formulate the organisation's strategy with regards to effective utilisation of ICT. You will do this alongside being highly involved in day-to-day IT activities, such as infrastructure administration, monitoring, and modernisation. As such, when required, you will act as a final point of escalation for all internal IT issues. Build Knowledge: Develop and deliver engaging information governance training to staff across all levels. Additionally, you will: Mentor, inspire and educate the colleagues at all levels regarding the role digitalisation can play in enabling and supporting strong business performance Have hands-on experience implementing networking (LAN/WAN/Wireless), virtualisation and cloud technologies, and will possess current industry certifications in these areas. You will have a solid background in cybersecurity, and demonstratable skills in the domains of security operations, data loss and fraud prevention, security architecture, identity and access management. About You To be considered as our Head of IT, you will need: Azure Solutions Architect Expert. CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Personnel) certifications, as Cisco network devices are used throughout The Royal Parks. Extensive experience of developing strong working relationships with a range of external partners to deliver best value from investment The Benefits Salary of 80,000 to 85,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity please get in touch with Daniel Richards (url removed) who is managing this vacancy.
20/10/2025
Contractor
Morgan Law are delighted to be supporting The Royal Parks with the recruitment of their new Head of IT on a fixed term contract for 12 months. Salary 80,000 to 85,000 plus an 8.5% allowance in lieu of overtime/on-call requirements (non-pensionable) The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Interim Head of IT to join us on a fixed term basis, full-time for 12 months. The Role As our Head of IT, reporting into the Director of Corporate Services, you will: Lead on our digital strategy, defining a programme of work in support of digitalisation. Secure investment and cooperation for activity and define a coherent and workable roadmap to make necessary progress. You will be the strategic subject expert / professional in Information Technology and formulate the organisation's strategy with regards to effective utilisation of ICT. You will do this alongside being highly involved in day-to-day IT activities, such as infrastructure administration, monitoring, and modernisation. As such, when required, you will act as a final point of escalation for all internal IT issues. Build Knowledge: Develop and deliver engaging information governance training to staff across all levels. Additionally, you will: Mentor, inspire and educate the colleagues at all levels regarding the role digitalisation can play in enabling and supporting strong business performance Have hands-on experience implementing networking (LAN/WAN/Wireless), virtualisation and cloud technologies, and will possess current industry certifications in these areas. You will have a solid background in cybersecurity, and demonstratable skills in the domains of security operations, data loss and fraud prevention, security architecture, identity and access management. About You To be considered as our Head of IT, you will need: Azure Solutions Architect Expert. CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Personnel) certifications, as Cisco network devices are used throughout The Royal Parks. Extensive experience of developing strong working relationships with a range of external partners to deliver best value from investment The Benefits Salary of 80,000 to 85,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service Pension scheme (3% employee contribution; up to 10% employer contribution) Hybrid/agile working options Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity please get in touch with Daniel Richards (url removed) who is managing this vacancy.
Associate Director of IT & Systems 90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of business but to the communities that surround it too. The Vertas Group are incredibly proud of the work they do and how they can support their client's needs through the provision of multiple services under one roof. The role The role will report into the Chief Finance Officer for the Group and support the strategic development and transformation of IT and Systems across Vertas Group and all subsidiaries, which includes Concertus, Concertus Derbyshire, Opus, Opus Teach, Vertas, Oak Park, Verse, Vertas Derbyshire & Vertas Nottinghamshire. This role sits at Associate Director level within our Group and will support the Board of Directors with the achievement of the strategic business plan by creating and implementing an IT transition and growth strategy. The ideal candidate will be dynamic, a strong communicator, solution and action focussed with strong commercial acumen. Key requirements Plan, develop and execute the corporate IT & Systems Strategy and roadmap to support the strategic plans of the Group. The goals here are to enhance client services, improve user effectiveness and encourage innovation. Review and adapt IT processes, policies and ways of working that support the longer-term strategic vision of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations matters. You are supported by the Groups People team. Maintain operational IT plans and lead the team to deliver these and ensure the on-going delivery of IT & Systems support across the Group including outsourcing / insourcing of activities. Ensure that wider Group maintains and/or achieves, the appropriate accreditations (cyber essentials Plus, ISO etc) in accordance with the IT & Systems Strategy. Maintain high performing service support functions including service desk, onsite support, outsourced support, IT Infrastructure and architecture, and IT training. Accountable for the Groups IT & Systems budget, report on expenditure and variances to budget. Regularly assess the level of customer IT service satisfaction and lead the team to remedy any areas of concerning, ensuring that the internal users are given a strong customer focus, and satisfaction levels increase. Review the IT training needs requirements across the Group at all levels, creating a flexible training delivery solution that is robust, flexible, and future proof to increase IT capability in our workforce. Supported by the Organisational Development Team. Accountable for the implementation and maintenance of IT & Systems policies, processes, and technologies. Plan, manage and oversee all IT communications to the Group, such as service notifications ensuring the message is simple and easy to understand. Supported by the Communications team. Lead the team to ensure they are managing IT suppliers and outsourced services in accordance with agreed service levels, being the final point of escalation for service level issues and holding the provider to account when required. Accountable for ensuring a comprehensive purchase review is carried out by the team to ensure cost-effective and value add purchase on technological equipment, software, contracts and systems. Maintain the IT Risk Register, reporting to the Board any internal information security issues and incidents providing solutions and recommendations to resolution. Support the Board in the management of Group Risk on all IT related matters and report on risk levels and mitigation monthly. Skills & experience Extensive experience in IT, ideally have experience of operating at strategic level and reporting up to Board level Worked in a complex IT environment which is solution focussed Experience of leading large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and dynamic environments Excellent verbal and written communication skills including the ability to explain technical concepts and technologies to senior leaders including non-technical members of staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a member of the team will reach out to you to discuss the role in detail and next steps.
18/10/2025
Full time
Associate Director of IT & Systems 90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of business but to the communities that surround it too. The Vertas Group are incredibly proud of the work they do and how they can support their client's needs through the provision of multiple services under one roof. The role The role will report into the Chief Finance Officer for the Group and support the strategic development and transformation of IT and Systems across Vertas Group and all subsidiaries, which includes Concertus, Concertus Derbyshire, Opus, Opus Teach, Vertas, Oak Park, Verse, Vertas Derbyshire & Vertas Nottinghamshire. This role sits at Associate Director level within our Group and will support the Board of Directors with the achievement of the strategic business plan by creating and implementing an IT transition and growth strategy. The ideal candidate will be dynamic, a strong communicator, solution and action focussed with strong commercial acumen. Key requirements Plan, develop and execute the corporate IT & Systems Strategy and roadmap to support the strategic plans of the Group. The goals here are to enhance client services, improve user effectiveness and encourage innovation. Review and adapt IT processes, policies and ways of working that support the longer-term strategic vision of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations matters. You are supported by the Groups People team. Maintain operational IT plans and lead the team to deliver these and ensure the on-going delivery of IT & Systems support across the Group including outsourcing / insourcing of activities. Ensure that wider Group maintains and/or achieves, the appropriate accreditations (cyber essentials Plus, ISO etc) in accordance with the IT & Systems Strategy. Maintain high performing service support functions including service desk, onsite support, outsourced support, IT Infrastructure and architecture, and IT training. Accountable for the Groups IT & Systems budget, report on expenditure and variances to budget. Regularly assess the level of customer IT service satisfaction and lead the team to remedy any areas of concerning, ensuring that the internal users are given a strong customer focus, and satisfaction levels increase. Review the IT training needs requirements across the Group at all levels, creating a flexible training delivery solution that is robust, flexible, and future proof to increase IT capability in our workforce. Supported by the Organisational Development Team. Accountable for the implementation and maintenance of IT & Systems policies, processes, and technologies. Plan, manage and oversee all IT communications to the Group, such as service notifications ensuring the message is simple and easy to understand. Supported by the Communications team. Lead the team to ensure they are managing IT suppliers and outsourced services in accordance with agreed service levels, being the final point of escalation for service level issues and holding the provider to account when required. Accountable for ensuring a comprehensive purchase review is carried out by the team to ensure cost-effective and value add purchase on technological equipment, software, contracts and systems. Maintain the IT Risk Register, reporting to the Board any internal information security issues and incidents providing solutions and recommendations to resolution. Support the Board in the management of Group Risk on all IT related matters and report on risk levels and mitigation monthly. Skills & experience Extensive experience in IT, ideally have experience of operating at strategic level and reporting up to Board level Worked in a complex IT environment which is solution focussed Experience of leading large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and dynamic environments Excellent verbal and written communication skills including the ability to explain technical concepts and technologies to senior leaders including non-technical members of staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a member of the team will reach out to you to discuss the role in detail and next steps.
One of our clients within the financial sector is looking to us to provide a dedicated resource to contribute to their mission of innovating their business and creating a superior customer experience. We are therfore actively seeking a talented Identity and Access Management (IAM) Operations Engineer who will be responsible for the delivery of the core IAM products and services required to support the enterprise infrastructure and business line applications of our client. In this role you will work as part of a global team that manages and supports the IAM services including Privileged Access Management, Single Sign-on / Multi-Factor Authentication, and Directory Services. You will collaborate and coordinate with other IT leaders, technologists and support staff to provide a secure, resilient, and quality experience to the global user community. Contract Term Twelve Months FTC Responsibilities and Duties Serve as a multifaceted Operations Engineer for the global IAM department Provide implementation and ongoing support of net-new or enhancements to existing IAM platforms and services Manage daily IAM fulfillment requests and provide consulting services to project initiatives on IAM best practices, processes, and support Participate in the global support of the enterprise IAM services ensuring the required resiliency and service level agreements are met Drive IAM compliance by conducting certifications, audits, and on-going review of operational reporting Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery Contribute to the development and maintenance of IAM strategy and associated roadmaps Qualifications/Experience Required 5+ years Information Security experience, with hands on experiences in enterprise IAM platforms (e.g. CyberArk, Delinea, Okta, MS Entra SSO/MFA, MS Active Directory, MS Entra ID) Access Management: Single Sign-On, Multi-Factor Authentication, Federation (SAML, OIDC, OAuth) Privileged Access Management: Managing privileged accounts, session management, vaulting Directory Services: User / Group Management, Sites & Services, Access Control Lists Security Concepts: Least Privileged, Zero Trust, Phishing Resistant Authentication ITSM: Incident Management, Change Management, Problem Management Scripting and automation leveraging tools such as PowerShell or Python Ability to manage priorities and report progress on required basis
17/10/2025
Contractor
One of our clients within the financial sector is looking to us to provide a dedicated resource to contribute to their mission of innovating their business and creating a superior customer experience. We are therfore actively seeking a talented Identity and Access Management (IAM) Operations Engineer who will be responsible for the delivery of the core IAM products and services required to support the enterprise infrastructure and business line applications of our client. In this role you will work as part of a global team that manages and supports the IAM services including Privileged Access Management, Single Sign-on / Multi-Factor Authentication, and Directory Services. You will collaborate and coordinate with other IT leaders, technologists and support staff to provide a secure, resilient, and quality experience to the global user community. Contract Term Twelve Months FTC Responsibilities and Duties Serve as a multifaceted Operations Engineer for the global IAM department Provide implementation and ongoing support of net-new or enhancements to existing IAM platforms and services Manage daily IAM fulfillment requests and provide consulting services to project initiatives on IAM best practices, processes, and support Participate in the global support of the enterprise IAM services ensuring the required resiliency and service level agreements are met Drive IAM compliance by conducting certifications, audits, and on-going review of operational reporting Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery Contribute to the development and maintenance of IAM strategy and associated roadmaps Qualifications/Experience Required 5+ years Information Security experience, with hands on experiences in enterprise IAM platforms (e.g. CyberArk, Delinea, Okta, MS Entra SSO/MFA, MS Active Directory, MS Entra ID) Access Management: Single Sign-On, Multi-Factor Authentication, Federation (SAML, OIDC, OAuth) Privileged Access Management: Managing privileged accounts, session management, vaulting Directory Services: User / Group Management, Sites & Services, Access Control Lists Security Concepts: Least Privileged, Zero Trust, Phishing Resistant Authentication ITSM: Incident Management, Change Management, Problem Management Scripting and automation leveraging tools such as PowerShell or Python Ability to manage priorities and report progress on required basis
Who are Accent?
We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.
We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – our customers always come first.
Accent residents, customers, and colleagues come from a diverse range of backgrounds, which we embrace and celebrate.
About the Role and Person
35 hours per week
Permanent
At Accent, we believe that everyone should have access to an affordable, sustainable, and safe home, and our work across the country aims to do just that. We are on an exciting journey to transform our customer offer to ensure that at every opportunity, our customers receive first-class service from us. But not just that, we want our services to be customer led. We want our customers to play a meaningful role in designing services and holding us to account to make sure that we deliver what they need and what we say we will deliver!
Role Summary:
As a Director of Technology, your core role and focus is all about providing strategic direction and management of the technology function and associated team ensuring outstanding delivery across all aspects.
You'll deliver positive outcomes and be responsible for aligning the technology strategies with business objectives ensuring a strong focus on the customer and colleague experience. You'll play a key part in fulfilling Accent’s organisational ambition of improved digital adoption and substantial behaviour change in an evolving and demanding operating environment.
As a member of the Senior Leadership Team, you'll provide leadership across the organisation in line with our values and behaviours. You'll provide strategic thought-leadership, expertise, and guidance in all areas of Technology, building strong internal and external relationships and ensuring the technology function is well integrated across the organisation.
What you'll bring:
Previous experience managing a technology function at Director level.
Experience leading relevant technology processes including cyber-security, service, architecture, infrastructure and strategy.
Diplomatic with the ability to interact successfully at all levels.
Good listener with the ability to effectively apply the knowledge gained.
Strong belief in customer satisfaction and business benefit driven solutions.
Educated to degree level or qualified by equivalent experience.
ITIL or CoBIT certified or equivalent.
Salary
The spot salary for this post is £90,000 per annum for applicants who fully meet the requirements of the post.
This post will also receive a car allowance.
Location
The successful candidate will be required to travel to all our sites around the country.
Important Dates:
Stage 1 Interview Virtual 11 April 2024
Stage 2 Interview Face-to-Face 15 April 2024
What will you get from us?
In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution. Both pension schemes provide Life Insurance Cover.
Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion.
Employee Assistance Programme
"Hapi" Benefits App with multiple discounts.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
18/03/2024
Full time
Who are Accent?
We own almost 20,400 houses across the North, East and South of the country and they are homes to over 41,000 of our customers.
We exist to improve lives, providing people with high quality homes, affordably. Whatever their housing need, whether family, single, older, or more vulnerable – our customers always come first.
Accent residents, customers, and colleagues come from a diverse range of backgrounds, which we embrace and celebrate.
About the Role and Person
35 hours per week
Permanent
At Accent, we believe that everyone should have access to an affordable, sustainable, and safe home, and our work across the country aims to do just that. We are on an exciting journey to transform our customer offer to ensure that at every opportunity, our customers receive first-class service from us. But not just that, we want our services to be customer led. We want our customers to play a meaningful role in designing services and holding us to account to make sure that we deliver what they need and what we say we will deliver!
Role Summary:
As a Director of Technology, your core role and focus is all about providing strategic direction and management of the technology function and associated team ensuring outstanding delivery across all aspects.
You'll deliver positive outcomes and be responsible for aligning the technology strategies with business objectives ensuring a strong focus on the customer and colleague experience. You'll play a key part in fulfilling Accent’s organisational ambition of improved digital adoption and substantial behaviour change in an evolving and demanding operating environment.
As a member of the Senior Leadership Team, you'll provide leadership across the organisation in line with our values and behaviours. You'll provide strategic thought-leadership, expertise, and guidance in all areas of Technology, building strong internal and external relationships and ensuring the technology function is well integrated across the organisation.
What you'll bring:
Previous experience managing a technology function at Director level.
Experience leading relevant technology processes including cyber-security, service, architecture, infrastructure and strategy.
Diplomatic with the ability to interact successfully at all levels.
Good listener with the ability to effectively apply the knowledge gained.
Strong belief in customer satisfaction and business benefit driven solutions.
Educated to degree level or qualified by equivalent experience.
ITIL or CoBIT certified or equivalent.
Salary
The spot salary for this post is £90,000 per annum for applicants who fully meet the requirements of the post.
This post will also receive a car allowance.
Location
The successful candidate will be required to travel to all our sites around the country.
Important Dates:
Stage 1 Interview Virtual 11 April 2024
Stage 2 Interview Face-to-Face 15 April 2024
What will you get from us?
In addition to a competitive salary and agile working, we also have a focus on employees’ development. We support both professional and personal development, ensuring everyone has a development plan and provide access to a wide range of internal and external learning resources.
You’ll also receive:
28 days paid holiday (pro-rata excluding bank holidays) per year rising by 1 day per year up to a maximum of one working week.
A choice of Pension Schemes including a Defined Benefit Scheme with a 7.5% member contribution or a Defined Contribution Scheme with a 4% member contribution. Both pension schemes provide Life Insurance Cover.
Option to purchase additional holiday of up to 2 of your working weeks (at managers discretion.
Employee Assistance Programme
"Hapi" Benefits App with multiple discounts.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please note candidates must have current eligibility to live and work in the UK, this position is not eligible for visa sponsorship.
The Business Analyst... leads the requirements and scope definition for Information Security programme initiatives. Working collaboratively with stakeholders and technical SME's to explore strategic themes. Shaping early propositions into a set business requirements and scope that align to the target roadmap, will meet the strategic intent and value drivers owns the creation and articulation of business requirements feeding into and supporting the subsequent design for programme delivery team(s). Ensuring standards are met which clearly describe the scope of the proposition, supports the transition from business requirements to solution design and shows a 'clear line of sight' from strategy to execution and business benefits realisation (through mapping to OKR's & KPI's) is responsible for defining, preparing, and modelling the current and future state ('as is' and 'to be') business process flows that can be used to clearly identify gaps, required change, associated impact and help define priority. Support the principles, direction, and standards as it relates to the existing business process framework works with the Security and Enterprise Architect(s), to assist with developing a structured strategy and business design relating to the platforms and technology based on business needs and strategic direction, to ensure integrity to programme/portfolio design supports the Programme Director with the development of business cases and associated investment based on evidence validated with stakeholders across the organisation. Incorporation of an outline of the anticipated benefits, design choices, costs, risks and issues, whilst considering and aligning to appropriate governance supports a broad, enterprise-wide view of the D&G business and varying degrees of appreciation for strategy, processes, and various platform capabilities, enabling technologies, and governance leads interviews and facilitate meetings with key stakeholders (as appropriate) to derive and validate business requirements, process models and recommend operational efficiencies controls and quality facilitates in the identification and development of recommendations for business process or workflow issues within the organisation Key Relationships: Technology and Engineering Leadership Team Delivery and Change Leadership Team Business Design and Analysis Team Programme Director(s) Level 2 leaders across business Enterprise Architecture Team & Portfolio / Solution Architects Key Responsibility: Support the development of the business strategy through programmes of work As part of the wider BA community support organizational strategic reviews and framework alignment Determine and own business requirements and scope for assigned projects Determine and own business requirements and scope for the programme Engage and work with the wider D&G architecture team, programme directors and 3rd party consultancies as required Key participant within Agile teams and Waterfall delivery teams System Knowledge: AS400 IBM Datastage data platform architecture and solutions Genio or call centre agent front end General understanding of Security Systems / measures Cloud solution understanding (Azure/AWS) Skills: Highly capable self-starter who will need to hit the ground running, with the ability to think strategically and work at pace with a high degree of autonomy. Define and deliver clear business benefits and anchor the design for the programme or project as it progresses through an agile or waterfall lifecycle Enthusiastic team player with strong leadership skills will be required. Someone who can build consensus across a large and often diverse group of stakeholders. Ensure stakeholder interests are identified and addressed. Able to demonstrate a high level of political and business awareness Ensure a clear, confident, and collaborative manner when articulating concepts, challenges, complexities to drive standards and best practices Well-developed analytical thinking & problem-solving skills, with the ability to learn new concepts and integrate varying inputs, comprehend intent of business needs, and help shape the solution Traceability modelling and consideration in all work completed Proactively identify opportunities & synergies between change initiatives to ensure a co-ordinated approach to business design and provide independent design challenge where appropriate and manage expectations. Articulate, and literate - able to express complex concepts both verbally and in written form Passionate about protecting Domestic and General, our staff, customers and clients from cyber threat exposure Detailed understanding of wider industry developments and the ability to respond effectively to changes in needs, regulatory stipulations and updated cyber threat assessments Ability to remain confident and assured in difficult circumstances, proven resilience, and stamina to sustain performance when under continuous pressure Enterprise architecture contribution/understanding Knowledge: A broad working knowledge across a range of domains will be required Target Operating Models Business Strategy, Design & Roadmaps Change Management Business case support/development Benefits realisation against OKR's KPI Frameworks Agile - Scrum and Kanban Regulatory landscape Experience: Experience working with senior directors / leadership team members & business strategists Process design and mapping Requirement's definition & management Understanding and experience of business architecture best practices and goals Maturing business architecture functions Producing scope documents for Design Authorities Large programme delivery involvement End to end project delivery experience Vendor engagement and relationship management Business architecture awareness and understanding Development of business architecture artefacts. Core Competency: Leadership: Energy and perseverance: Apply your drive and ambition, always learning and adapting, yet remaining calm and persistent in the face of challenge Ownership and accountability: Take personal responsibility for broader business performance, striving to do the right thing Makes it happen: Focus on execution and driving results, making sound decisions that create real value Customer focused: Passionate about customers and clients - look for ways to improve customer or client services to create a positive and legacy Collaboration: You encourage an open exchange of information, seeking new working relationships to help break down barriers Developer: Support and empower colleagues to achieve a high standard of performance Technical: Business and technical process design and delivery Formalised requirements gathering, documentation and ownership Traceability matrix creation and ownership Risk and Issue management Business change facilitation and delivery Support of cost forecast and business benefit formulation Qualification: Degree or equivalent Ideally - Industry recognised qualifications for: Business Analysis (ISEB) Business Architecture (CBA, TOGAF, Six Sigma). Agile (Product Owner, Scrum Master)
24/09/2022
Full time
The Business Analyst... leads the requirements and scope definition for Information Security programme initiatives. Working collaboratively with stakeholders and technical SME's to explore strategic themes. Shaping early propositions into a set business requirements and scope that align to the target roadmap, will meet the strategic intent and value drivers owns the creation and articulation of business requirements feeding into and supporting the subsequent design for programme delivery team(s). Ensuring standards are met which clearly describe the scope of the proposition, supports the transition from business requirements to solution design and shows a 'clear line of sight' from strategy to execution and business benefits realisation (through mapping to OKR's & KPI's) is responsible for defining, preparing, and modelling the current and future state ('as is' and 'to be') business process flows that can be used to clearly identify gaps, required change, associated impact and help define priority. Support the principles, direction, and standards as it relates to the existing business process framework works with the Security and Enterprise Architect(s), to assist with developing a structured strategy and business design relating to the platforms and technology based on business needs and strategic direction, to ensure integrity to programme/portfolio design supports the Programme Director with the development of business cases and associated investment based on evidence validated with stakeholders across the organisation. Incorporation of an outline of the anticipated benefits, design choices, costs, risks and issues, whilst considering and aligning to appropriate governance supports a broad, enterprise-wide view of the D&G business and varying degrees of appreciation for strategy, processes, and various platform capabilities, enabling technologies, and governance leads interviews and facilitate meetings with key stakeholders (as appropriate) to derive and validate business requirements, process models and recommend operational efficiencies controls and quality facilitates in the identification and development of recommendations for business process or workflow issues within the organisation Key Relationships: Technology and Engineering Leadership Team Delivery and Change Leadership Team Business Design and Analysis Team Programme Director(s) Level 2 leaders across business Enterprise Architecture Team & Portfolio / Solution Architects Key Responsibility: Support the development of the business strategy through programmes of work As part of the wider BA community support organizational strategic reviews and framework alignment Determine and own business requirements and scope for assigned projects Determine and own business requirements and scope for the programme Engage and work with the wider D&G architecture team, programme directors and 3rd party consultancies as required Key participant within Agile teams and Waterfall delivery teams System Knowledge: AS400 IBM Datastage data platform architecture and solutions Genio or call centre agent front end General understanding of Security Systems / measures Cloud solution understanding (Azure/AWS) Skills: Highly capable self-starter who will need to hit the ground running, with the ability to think strategically and work at pace with a high degree of autonomy. Define and deliver clear business benefits and anchor the design for the programme or project as it progresses through an agile or waterfall lifecycle Enthusiastic team player with strong leadership skills will be required. Someone who can build consensus across a large and often diverse group of stakeholders. Ensure stakeholder interests are identified and addressed. Able to demonstrate a high level of political and business awareness Ensure a clear, confident, and collaborative manner when articulating concepts, challenges, complexities to drive standards and best practices Well-developed analytical thinking & problem-solving skills, with the ability to learn new concepts and integrate varying inputs, comprehend intent of business needs, and help shape the solution Traceability modelling and consideration in all work completed Proactively identify opportunities & synergies between change initiatives to ensure a co-ordinated approach to business design and provide independent design challenge where appropriate and manage expectations. Articulate, and literate - able to express complex concepts both verbally and in written form Passionate about protecting Domestic and General, our staff, customers and clients from cyber threat exposure Detailed understanding of wider industry developments and the ability to respond effectively to changes in needs, regulatory stipulations and updated cyber threat assessments Ability to remain confident and assured in difficult circumstances, proven resilience, and stamina to sustain performance when under continuous pressure Enterprise architecture contribution/understanding Knowledge: A broad working knowledge across a range of domains will be required Target Operating Models Business Strategy, Design & Roadmaps Change Management Business case support/development Benefits realisation against OKR's KPI Frameworks Agile - Scrum and Kanban Regulatory landscape Experience: Experience working with senior directors / leadership team members & business strategists Process design and mapping Requirement's definition & management Understanding and experience of business architecture best practices and goals Maturing business architecture functions Producing scope documents for Design Authorities Large programme delivery involvement End to end project delivery experience Vendor engagement and relationship management Business architecture awareness and understanding Development of business architecture artefacts. Core Competency: Leadership: Energy and perseverance: Apply your drive and ambition, always learning and adapting, yet remaining calm and persistent in the face of challenge Ownership and accountability: Take personal responsibility for broader business performance, striving to do the right thing Makes it happen: Focus on execution and driving results, making sound decisions that create real value Customer focused: Passionate about customers and clients - look for ways to improve customer or client services to create a positive and legacy Collaboration: You encourage an open exchange of information, seeking new working relationships to help break down barriers Developer: Support and empower colleagues to achieve a high standard of performance Technical: Business and technical process design and delivery Formalised requirements gathering, documentation and ownership Traceability matrix creation and ownership Risk and Issue management Business change facilitation and delivery Support of cost forecast and business benefit formulation Qualification: Degree or equivalent Ideally - Industry recognised qualifications for: Business Analysis (ISEB) Business Architecture (CBA, TOGAF, Six Sigma). Agile (Product Owner, Scrum Master)
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow, and succeed - today and into tomorrow. Our Energy, Security & Technology business - are invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It is our challenge as human beings, too. That is why we bring a thoughtful and collaborative approach to every one of our partnerships. It is our promise to challenge the status quo as we redefine how to solve the world's greatest challenges and transform big ideas into intelligent solutions for a more connected, sustainable world. Work life balance and flexibility is a key business strategy focus for Jacobs therefore we are considering flexible working hours, patterns, and locations to suit you and our business requirements. Key Responsibilities include : Performs the assessment and design and monitors ongoing process of a project, including the coordination of the project with project delivery team. Leading/working with a team of C&I engineers/designers in developing engineering deliverables throughout various stages of the project. Gathering information and developing survey scopes. Preparing RAMS, carrying out visual and intrusive inspections analysing data and reporting. Prepare plans, functional and technical specifications, contract documents, estimates and commissioning plans Develop P&IDs and I/O schedules Interfaces and co-ordinates with Safety Case and System Requirements teams. Performs calculations and evaluations in the design of equipment and systems for industrial and commercial applications. Participates in planning, cost development and management, and scheduling for assigned projects. Maintains effective communication with project team members and with the project delivery team and customer. Directs activities to ensure that construction, installation, and operational testing conform to functional specifications, recognized codes and standards, and customer requirements. Performs other duties assigned by Technical Director/Project Team. Works with minimal supervision and delivers to deadlines Responsible for the authors check on technical documentation Here's What You'll Need: Ideally Possess in depth knowledge of the C&I discipline. Experience in C&I schemes including DCS, PLC, SCADA. Functional Safety experience. Experience of control & protection systems Knowledge of electrical distribution systems Design Experience of sensors, relays, MCCs, circuit breakers and general control panel architecture Experience of working on Nuclear Significant System Experience of working to Safety Case Requirements Demonstrated record of maintaining own skills and knowledge at the forefront of the field. Commercial awareness. Experience in a contracting environment, relevant site experience. Possess suitable security clearance or capable of obtaining relevant NSV clearance under. Must be a sole UK national. Willing to work in Glasgow/West Scotland location. Desirable Professionally qualified (e.g. Incorporated/Chartered) Engineer with a degree (preferred but not necessary) in the relevant discipline. Experience in control and protection systems associated with synchrolifts / lifting platforms. Background in project design/engineering work in specialist area preferred (Nuclear and Defence Sector). Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture At Jacobs we see safety differently - we strive to go 'BeyondZero' by putting the health, safety and well-being of our employees first in everything we do. We are committed to equality across our business and we work with external organisations such as STEM, WISE (Women in Science & Engineering) and Stonewall. We are also Disability Confident Committed; therefore, we guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy. When you join Jacobs you will have access to a wide range of Global Networks, centred on inclusion and diversity which is the foundation of our business and at the centre of our values. To find out more about our networks, please visit our website;
01/02/2022
Full time
Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow, and succeed - today and into tomorrow. Our Energy, Security & Technology business - are invested in you and your success. Everything we do - whether Aerospace, Defence, Intelligence, Information Technology, Cybersecurity, Nuclear, Automotive, or Telecommunications - is more than just a project. It is our challenge as human beings, too. That is why we bring a thoughtful and collaborative approach to every one of our partnerships. It is our promise to challenge the status quo as we redefine how to solve the world's greatest challenges and transform big ideas into intelligent solutions for a more connected, sustainable world. Work life balance and flexibility is a key business strategy focus for Jacobs therefore we are considering flexible working hours, patterns, and locations to suit you and our business requirements. Key Responsibilities include : Performs the assessment and design and monitors ongoing process of a project, including the coordination of the project with project delivery team. Leading/working with a team of C&I engineers/designers in developing engineering deliverables throughout various stages of the project. Gathering information and developing survey scopes. Preparing RAMS, carrying out visual and intrusive inspections analysing data and reporting. Prepare plans, functional and technical specifications, contract documents, estimates and commissioning plans Develop P&IDs and I/O schedules Interfaces and co-ordinates with Safety Case and System Requirements teams. Performs calculations and evaluations in the design of equipment and systems for industrial and commercial applications. Participates in planning, cost development and management, and scheduling for assigned projects. Maintains effective communication with project team members and with the project delivery team and customer. Directs activities to ensure that construction, installation, and operational testing conform to functional specifications, recognized codes and standards, and customer requirements. Performs other duties assigned by Technical Director/Project Team. Works with minimal supervision and delivers to deadlines Responsible for the authors check on technical documentation Here's What You'll Need: Ideally Possess in depth knowledge of the C&I discipline. Experience in C&I schemes including DCS, PLC, SCADA. Functional Safety experience. Experience of control & protection systems Knowledge of electrical distribution systems Design Experience of sensors, relays, MCCs, circuit breakers and general control panel architecture Experience of working on Nuclear Significant System Experience of working to Safety Case Requirements Demonstrated record of maintaining own skills and knowledge at the forefront of the field. Commercial awareness. Experience in a contracting environment, relevant site experience. Possess suitable security clearance or capable of obtaining relevant NSV clearance under. Must be a sole UK national. Willing to work in Glasgow/West Scotland location. Desirable Professionally qualified (e.g. Incorporated/Chartered) Engineer with a degree (preferred but not necessary) in the relevant discipline. Experience in control and protection systems associated with synchrolifts / lifting platforms. Background in project design/engineering work in specialist area preferred (Nuclear and Defence Sector). Why Jacobs? We clear the way for inventive thinking so you have the support, means and space to deliver the boldest solutions for the extraordinary and every day. Jacobs. A world where you can. Our Culture At Jacobs we see safety differently - we strive to go 'BeyondZero' by putting the health, safety and well-being of our employees first in everything we do. We are committed to equality across our business and we work with external organisations such as STEM, WISE (Women in Science & Engineering) and Stonewall. We are also Disability Confident Committed; therefore, we guarantee to interview all disabled applicants who meet the minimum criteria for a vacancy. When you join Jacobs you will have access to a wide range of Global Networks, centred on inclusion and diversity which is the foundation of our business and at the centre of our values. To find out more about our networks, please visit our website;
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Job Purpose / Overview The SZC Chief Information Security Officer (CISO) is responsible for establishing the right security and governance practices and enabling a framework for risk-free and scalable business operations in the Nuclear New Build (NNB) SZC construction and nuclear security business landscape. This is a leadership position and is focused on understanding the security challenges in the current and future state of business operations, mapping learning from NNB Hinkley Point C (HPC) Project and the Technical Services Organisation (TSO) and preparing the SZC Project organisation with the right tools, skills, resources, relationships and capabilities against growing cyber and information security risks. Contextual Information Operating Environment SZC project will be the largest infrastructure project in Europe following HPC. It relies on both Information Technology (IT) and Operational Technology (OT) systems and the information processed by them for safety, security and business continuity. Loss or compromise of Sensitive Nuclear Information (SNI), information subject to Export Control, sensitive commercial information (SCI) or personal information through Computer Network Exploitation (CNE), or compromise of either IT or OT systems through Computer Network Attack present serious and enduring risks to the Project, Delivery partners and Supply Chain. Understanding and mitigating Cyber Security and Information Assurance (CS&IA) risks in the context of a constantly evolving threat landscape is thus fundamental to the success of Construction, design, manufacture and commissioning in addition to business operations, which collectively support the delivery of NNB (SZC) Project. SZC is an 'nth' of a kind replication of HPC Project and the role must support intelligent replication of the security case from HPC, achieved by utilising suitably qualified and experienced personnel (SQEP) resource within the TSO. Framework & Boundaries Maintains key relationships and works closely with the Technical Services Organisation to drive SZC Project Information Security Assurance and provide direction to cyber and information security Delivery Maintains key relationships with SZC IT delivery - IT & IM Digital Services and SZC Digital Systems and Solutions (Civils Works Programme) SZC nuclear baseline role holder Travel to TSO (Barnwood, Gloucester), SZC Project Site Offices (Suffolk) and SZC Project Offices (London) is expected as part of the role. Principal Accountabilities End to End Security Operations - Develop and design a comprehensive Cyber Security and Information Assurance Strategy and Information Security Management System (ISMS) Engage with overall organisational data strategy and advise on the best data management approach, aligning data privacy with business objectives ensuring information security safeguards are effective. Evaluate the Information Technology Threat landscape, devise policies and controls to reduce risk and lead auditing and compliance initiatives. Act as the Intelligent Customer (IC) for End 2 End cyber and information security requirements within all Project contracts Work with the SZC Security Manager to ensure SZC Project overall security arrangements meet the required legislation, standards etc. Manage interface with TSO to develop the Operational Technology (OT) Security Plan, establish policy and define IT requirements including Instrumentation and Control (I&C) as part of the wider CS&IA strategy Manage interface with TSO to procure services of Contract Security Officers to conduct supply chain assurance. Compliance - ensure that security arrangements meet legal obligations; including GDPR, Export Control and Nuclear Industries Security Regulations (NISR) 2003. Human Resources - ensure the appropriate verification checks, security education and training programs and policies for identity and access management are in place. Disaster Recovery and Business Continuity - Ensure compliance with ISO 27001 and develop a robust crisis communication channel, disaster recovery and risk management system in line with ONR (CNSS) Security Functional Security Principles (FSyP) 1, 2, 3, 5 and 7. Documentation - Contribute to a variety of security policy domains associated with compliance, Governance, risk management, incident management and HR management IT and Cyber Security Requirements - Evaluate business opportunities, regulatory requirements and business risks associated with SZC cloud network and all Information Security Projects, defining the optimal trade-off, reporting directly to the board and specifying cyber security, information security and data management requirements internally and through supply chain. Responsible for ensuring that Supply Chain Cyber Security puts in place appropriate Cyber Security and Information Security risk management and assurance that meet the required standards. Manage and hold the interfaces with ONR Civil Nuclear Safeguard and Security (CNSS) for Information Security. Establish priority for the Construction site based Cyber Security and Information Assurance Lead (CS&IA) in risk assessment and assurance of SZC/Delivery Partner and Contractor Information and Operational Technology systems (ICS/SCADA/IoT) on the NNB Gen Co (SZC) Construction site. Support both CS&IA and (CIO) IT & IM Digital Services Cyber Security Leads with specialist Forensic investigation as a result of incident response. Dimensions Reports to Director Safety, Security and Assurance (later this reporting line will switch to the SZC Head of Security) Dotted line reporting to TSO CISO Needs to form a strong relationship with TSO CISO lead spending time at Barnwood (Gloucester) and 90 Whitfield Street (London) to understand Project needs. Leads dotted line report; to the Cyber Security and Information Assurance Lead (Construction Site) and the IT & IM Digital Services Cyber Security Lead (SZC Common Data Environment) - works within .Knowledge, Skills, Qualifications & Experience Essential Knowledge of Civil Nuclear Cyber Security Strategy. Established cyber security credentials. Good working knowledge of applicable international standards and information security frameworks (ISO27001, ISO27017, GDPR, Cyber Essentials Plus). Aware of risk assessment methodologies including ISO27005 and NIST. Educated to degree level (or equivalent) or have a comparable level of practical experience Knowledge and experience of NIS Regulations and Cyber Assessment Framework (CAF). Knowledge of CPNI and NCSC material including assurance of supply chain activities. Knowledge of HMG Security Policy Framework. Confident in own abilities and be able to deliver in a dynamic environment. Proven people and team leadership skills Proven stakeholder management Excellent presentation and communication skills - both written and verbal. The post holder must currently hold or be able to achieve NSV SC. Desirable Experience working in the UK nuclear or regulated industry is highly desirable. Experience in a complex project environment including change control processes. A recognised security certification is desirable e.g. CISMP, Security , CEH. Experienced in specifying, designing and producing technical documentation to exacting standards. Excellent written English, including the preparation of suites of technical documents. Track record of providing innovative solutions within a technically complex environment - ideally within the nuclear sector Technical knowledge of physical, personnel and cyber security management systems and solutions. Experience of National Cyber Security Centre (NCSC) and Centre for the Protection of National Infrastructure (CPNI) methodologies, highly desirable. Experience working in a Project Organisation and/or with a Design Authority Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace..... click apply for full job details
01/02/2022
Full time
At Jacobs, we'll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. With more than 55,000 people in 40 countries, working at Jacobs offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities. People are Jacobs' greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you'd expect, UK employees also receive free single medical cover and digital GP service, family friendly benefits such as enhanced parental leave pay, free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations. Job Purpose / Overview The SZC Chief Information Security Officer (CISO) is responsible for establishing the right security and governance practices and enabling a framework for risk-free and scalable business operations in the Nuclear New Build (NNB) SZC construction and nuclear security business landscape. This is a leadership position and is focused on understanding the security challenges in the current and future state of business operations, mapping learning from NNB Hinkley Point C (HPC) Project and the Technical Services Organisation (TSO) and preparing the SZC Project organisation with the right tools, skills, resources, relationships and capabilities against growing cyber and information security risks. Contextual Information Operating Environment SZC project will be the largest infrastructure project in Europe following HPC. It relies on both Information Technology (IT) and Operational Technology (OT) systems and the information processed by them for safety, security and business continuity. Loss or compromise of Sensitive Nuclear Information (SNI), information subject to Export Control, sensitive commercial information (SCI) or personal information through Computer Network Exploitation (CNE), or compromise of either IT or OT systems through Computer Network Attack present serious and enduring risks to the Project, Delivery partners and Supply Chain. Understanding and mitigating Cyber Security and Information Assurance (CS&IA) risks in the context of a constantly evolving threat landscape is thus fundamental to the success of Construction, design, manufacture and commissioning in addition to business operations, which collectively support the delivery of NNB (SZC) Project. SZC is an 'nth' of a kind replication of HPC Project and the role must support intelligent replication of the security case from HPC, achieved by utilising suitably qualified and experienced personnel (SQEP) resource within the TSO. Framework & Boundaries Maintains key relationships and works closely with the Technical Services Organisation to drive SZC Project Information Security Assurance and provide direction to cyber and information security Delivery Maintains key relationships with SZC IT delivery - IT & IM Digital Services and SZC Digital Systems and Solutions (Civils Works Programme) SZC nuclear baseline role holder Travel to TSO (Barnwood, Gloucester), SZC Project Site Offices (Suffolk) and SZC Project Offices (London) is expected as part of the role. Principal Accountabilities End to End Security Operations - Develop and design a comprehensive Cyber Security and Information Assurance Strategy and Information Security Management System (ISMS) Engage with overall organisational data strategy and advise on the best data management approach, aligning data privacy with business objectives ensuring information security safeguards are effective. Evaluate the Information Technology Threat landscape, devise policies and controls to reduce risk and lead auditing and compliance initiatives. Act as the Intelligent Customer (IC) for End 2 End cyber and information security requirements within all Project contracts Work with the SZC Security Manager to ensure SZC Project overall security arrangements meet the required legislation, standards etc. Manage interface with TSO to develop the Operational Technology (OT) Security Plan, establish policy and define IT requirements including Instrumentation and Control (I&C) as part of the wider CS&IA strategy Manage interface with TSO to procure services of Contract Security Officers to conduct supply chain assurance. Compliance - ensure that security arrangements meet legal obligations; including GDPR, Export Control and Nuclear Industries Security Regulations (NISR) 2003. Human Resources - ensure the appropriate verification checks, security education and training programs and policies for identity and access management are in place. Disaster Recovery and Business Continuity - Ensure compliance with ISO 27001 and develop a robust crisis communication channel, disaster recovery and risk management system in line with ONR (CNSS) Security Functional Security Principles (FSyP) 1, 2, 3, 5 and 7. Documentation - Contribute to a variety of security policy domains associated with compliance, Governance, risk management, incident management and HR management IT and Cyber Security Requirements - Evaluate business opportunities, regulatory requirements and business risks associated with SZC cloud network and all Information Security Projects, defining the optimal trade-off, reporting directly to the board and specifying cyber security, information security and data management requirements internally and through supply chain. Responsible for ensuring that Supply Chain Cyber Security puts in place appropriate Cyber Security and Information Security risk management and assurance that meet the required standards. Manage and hold the interfaces with ONR Civil Nuclear Safeguard and Security (CNSS) for Information Security. Establish priority for the Construction site based Cyber Security and Information Assurance Lead (CS&IA) in risk assessment and assurance of SZC/Delivery Partner and Contractor Information and Operational Technology systems (ICS/SCADA/IoT) on the NNB Gen Co (SZC) Construction site. Support both CS&IA and (CIO) IT & IM Digital Services Cyber Security Leads with specialist Forensic investigation as a result of incident response. Dimensions Reports to Director Safety, Security and Assurance (later this reporting line will switch to the SZC Head of Security) Dotted line reporting to TSO CISO Needs to form a strong relationship with TSO CISO lead spending time at Barnwood (Gloucester) and 90 Whitfield Street (London) to understand Project needs. Leads dotted line report; to the Cyber Security and Information Assurance Lead (Construction Site) and the IT & IM Digital Services Cyber Security Lead (SZC Common Data Environment) - works within .Knowledge, Skills, Qualifications & Experience Essential Knowledge of Civil Nuclear Cyber Security Strategy. Established cyber security credentials. Good working knowledge of applicable international standards and information security frameworks (ISO27001, ISO27017, GDPR, Cyber Essentials Plus). Aware of risk assessment methodologies including ISO27005 and NIST. Educated to degree level (or equivalent) or have a comparable level of practical experience Knowledge and experience of NIS Regulations and Cyber Assessment Framework (CAF). Knowledge of CPNI and NCSC material including assurance of supply chain activities. Knowledge of HMG Security Policy Framework. Confident in own abilities and be able to deliver in a dynamic environment. Proven people and team leadership skills Proven stakeholder management Excellent presentation and communication skills - both written and verbal. The post holder must currently hold or be able to achieve NSV SC. Desirable Experience working in the UK nuclear or regulated industry is highly desirable. Experience in a complex project environment including change control processes. A recognised security certification is desirable e.g. CISMP, Security , CEH. Experienced in specifying, designing and producing technical documentation to exacting standards. Excellent written English, including the preparation of suites of technical documents. Track record of providing innovative solutions within a technically complex environment - ideally within the nuclear sector Technical knowledge of physical, personnel and cyber security management systems and solutions. Experience of National Cyber Security Centre (NCSC) and Centre for the Protection of National Infrastructure (CPNI) methodologies, highly desirable. Experience working in a Project Organisation and/or with a Design Authority Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more about life at Jacobs. We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we're more connected, and if we are diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centred on inclusion and diversity - ACE, Careers, Enlace..... click apply for full job details
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