29 jobs found

Mid-Level .NET Software Engineer - Hybrid (2 Days On-Site - Near Taunton) £40,000 + Excellent Benefits Permanent Modern Tech Engineering Sector An exciting opportunity has arisen for a passionate Software Engineer to join a world-leading engineering business. Backed by a FTSE 100 parent group and operating as an independent specialist team, this company combines the best of technical innovation, product focus, and career progression. The Role As a Software Engineer, you'll contribute to both greenfield microservices architecture projects and the enhancement of existing WPF-based applications. You'll work closely with electrical and systems engineers, integrating software with specialist hardware used worldwide. This is a collaborative, engineering-led environment where code quality, SOLID principles, and architectural thinking are highly valued. You'll join a team with a strong reputation for developing robust, real-world solutions, and you'll have a real voice in technical direction. Tech Snapshot C#, .NET (modern and legacy) WPF (desktop) Vue.js (or similar modern front-end) Microservices Azure (migration in progress) What They're Looking For 2+ years of commercial software development experience Strong understanding of clean architecture and SOLID design Comfortable working in an engineering or product-focused environment Hardware integration experience a bonus, but not essential Perks & Benefits £40,000 Enhanced pension (up to 8% matching) Holiday trading (buy/sell up to 5 days) Flexible working policy (3 days from home) 2 paid days for volunteering Technology vouchers, EAP, cycle-to-work & much more If this position is of interest, please apply for immediate consideration.

Solutions Architect - Azure & Hybrid Cloud Location: Chippenham, Wiltshire Salary: £80,000-£85,000 Type: Permanent, Full-time Hybrid Working Available About the Role An award-winning, fast-growing IT services organisation is seeking an experienced Solutions Architect with deep expertise in Microsoft Azure, Microsoft 365, and hybrid IT infrastructures. This role offers the opportunity to work on innovative cloud-first solutions, design end-to-end technical architectures, and guide customers through digital transformation projects. The successful candidate will have a solid foundation in traditional on-premises environments and a proven track record of evolving into cloud-first, Azure-led solutions. Travel to client sites may be required. Key Responsibilities Design and implement modern IT infrastructure solutions with a focus on Azure , hybrid cloud, and Microsoft 365 ecosystems. Lead technical projects from planning to delivery, ensuring high-quality outcomes and customer satisfaction. Produce detailed technical documentation, diagrams, and project plans. Collaborate with clients to define IT roadmaps , provide expert guidance, and recommend future-state solutions. Conduct infrastructure and cyber risk assessments; support Microsoft 365 adoption projects. Act as a senior escalation point for technical teams. Partner with Project Management and Service Delivery teams to ensure seamless delivery. Support pre-sales initiatives, including technical design, proposals, and solution validation. Drive innovation within the organisation's Azure product portfolio and cloud services. Essential Skills & Experience 15+ years' experience progressing through technical roles to Solutions Architect level. Strong expertise in: Microsoft Azure (migration, deployment, management) Microsoft 365, Modern Endpoint Management, and Security Hyper-V / VMware (on-premises and hybrid) Networking fundamentals (TCP/IP, VLANs, routing, firewalls, NAT, etc.) Proven ability to design and deliver end-to-end technical roadmaps. Excellent communication skills with both technical teams and senior stakeholders. Desirable Skills 3CX VoIP solutions Email security and filtering (Mimecast, Barracuda) SonicWALL appliances Azure Site Recovery SQL Server, Power BI, and Data Visualisation Penetration testing or vulnerability scanning experience Project management appreciation Qualifications Required: Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Azure Solutions Architect Expert (AZ-305) Preferred: Azure Network Engineer Associate Azure Security Engineer Associate Azure Virtual Desktop Specialty Windows Server Hybrid Administrator Associate DevOps Engineer Expert Benefits Competitive salary: £80,000-£85,000 Unlimited holiday entitlement Private healthcare Pension (Auto Enrolment) Structured training & development programme (including study time within working hours) Access to extensive online learning resources Referral incentives for staff and clients Friendly, inclusive culture with social events and team activities Modern workspace with lounge area, on-site bar, fresh fruit, and snacks About You You are a proactive, customer-focused technical professional , passionate about cloud technologies and digital transformation. You enjoy solving complex problems, mentoring colleagues, and delivering solutions that add real business value. This role requires occasional travel to client sites and some flexibility for out-of-hours work. Solutions Architect, Azure Solutions Architect, Microsoft Azure, Microsoft 365, Hybrid Cloud, Cloud Solutions, IT Architecture, Hyper-V, VMware, Networking, Cloud Adoption, IT Roadmap, Digital Transformation.

Senior Infrastructure Engineer Greater Manchester £50,000 - £60,000 Hybrid Public Sector Castlefield are currently supporting a Growing public Sector organisation in their search for a senior infrastructure analyst on a full-time permanent basis. Key Responsibilities Maintain core data centre systems and reporting, ensuring uptime SLAs are met. Carry out complex implementation and point design activities to support internal teams and external clients. Lead project delivery activities, utilising specialist skills for both internal and external implementations. Contribute to the development of technology strategy, roadmaps, and future-state architectures. Build strong relationships with internal and external stakeholders, acting as a trusted advisor. Provide direction and guidance on all technical aspects of IT infrastructure, ensuring adherence to policies and standards. Maintain awareness of IT security strategies Produce and maintain build documentation as recognised deliverables. Stay up to date with IT industry developments and identify applicable technologies. Manage external suppliers and internal resources from a technical perspective to deliver complex projects. Essential Skills and Qualifications At least one enterprise-level storage certification (HP MASE, NetApp NCIE, etc.). At least one enterprise-level server certification (HP ASE, Cisco UCDS, etc.). VMware Certified Professional - Desktop & Mobility or Data Centre Virtualisation. Networking certification such as Cisco CCNA, HP AIS Networking, Brocade BCNP, or Juniper JNCIS-ENT. Minimum 5 years' experience in a similar technical role. In-depth technical knowledge in a specialist field with a broad understanding of all infrastructure technologies. Strong project leadership skills, including managing virtual teams and complex workstreams. Ability to present and advise at all levels, including Director level. Desirable Skills Microsoft MCSE, MCSA, MCITP. HP AIS/ASE Blade Systems. Microsoft Exchange Microsoft System Centre (CM, VMM, OM, DPM). Microsoft SQL (2012/2014/2016).

Here at Stonewater, we are seeking an IT Service Desk Manager to be responsible for managing and supporting the frontline IT service team. Managing both the IT Service Desk and Field Engineers to deliver a first-class service experience across the organisation, you'll make sure customer incidents and requests are resolved efficiently, new colleagues are onboarded smoothly, and IT assets are tracked and managed effectively. Your focus will be on creating a high-performing, customer-focused service that reflects our values and delivers on our customer promise. You'll ensure that strategic projects and initiatives are effectively onboarded into IT operations and continually review the processes used to deliver services to ensure that they are fit for purpose and are aligned with our strategic vision of service delivery, using customer insight and feedback to shape future services. Working closely with business stakeholders and IT teams, you'll champion Continual Service Improvement (CSI), managing the incident and request process, and ensuring performance remains consistently high. You'll also play a key role in asset management, desktop incident prevention, and maintaining robust replacement cycles for hardware. As part of your responsibilities, you'll coordinate our response to cyber incidents, oversee remediation and documentation, and deputise for the Service Delivery Manager on change management and escalation processes. You'll also ensure that emerging risks identified through the service team are communicated effectively to our Security and Governance team. You'll bring operational, hands-on experience of managing and improving IT service portfolios, alongside strong technical knowledge of Windows Active Directory and Group Policy, Endpoint and Email Protection, Vulnerability Management, and Device Management using MS Intune and PatchMyPC. You'll also have a proven track record in developing and managing SLAs, KPIs, and SAPs. Our ideal candidate will Have experience in a customer facing IT Service role. Hold a recognised IT or IT Service certification such as ITIL, SDI, or equivalent. Have management experience of leading IT Service Desk and IT Field Engineering teams covering a national user base. Have excellent communication, influencing and persuading skills. Have proven technical experience in IT operations & IT Service Management. Have broad based technical knowledge to facilitate triaging of incidents and requests. Have strong analytical and problem-solving skills, able to systematically break down complex issues and tasks into manageable pieces. Be skilled in root cause analysis and able to pull together disparate technical specialists to get solutions to problems impacting IT Service Operations. Have excellent documentation skills, capable of creating user documentation and standard operating procedures where required. Be able to always present ideas in business-friendly and user-friendly language. Have experience of managing and developing teams including recruitment and performance Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to ?

Service Desk Team Lead / Technical Support Manager Ready to lead a high-performing team on the front lines of cutting-edge technology? We're seeking a dynamic Service Desk Team Lead / Technical Support Manager with a passion for driving results and inspiring others where you'll mentor and develop a team of technical experts, empowering them to deliver exceptional service to the company's prestigious clients. If you thrive in a fast-paced environment, possess exceptional organisational and time-management skills, and have a proven track record of leading successful IT Helpdesk Teams, this is your chance to shine. Join an award-winning, entrepreneurial, independent IT firm in the heart of the City of London, a Microsoft Gold Cloud Partner, a Direct Microsoft Cloud Provider (CSP), and ISO27001 accredited, and help the company deliver secure and fully managed IT services to their impressive portfolio of clients. SALARY: up to £45,000 per annum (depending on experience) with up to £10,000 Bonus + Benefits (see below) LOCATION: London (E1) / Hybrid (some office work will be necessary) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you'll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead / Technical Support Manager with a company that design, deliver and manage solutions to meet their clients' strategic and IT needs across Cloud (mostly Azure), Infrastructure, Connectivity and End-User services. They have also developed a range of innovative systems covering areas from automation to governance and security, all helping themselves differentiate their services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk Team Lead / Technical Support Manager is responsible for delivering excellent support experience to clients while maintaining efficiency, this includes leading, coaching and development of the 1st Line Helpdesk Team. DUTIES Your duties as the Service Desk Team Lead / Technical Support Manager include: Lead from the front - bring clear direction for the Helpdesk setting and measuring appropriate KPIs and OLAs to drive the right outcomes for customers Be a role model - demonstrate what good looks like; instil and promote the right behaviours Be a dynamic, positive and enthusiastic leader, whilst maintaining focus and structure around your work Promote a customer-centric focus, coach your team on the best customer support practices Inspire your team - building morale, promote the Company's culture and core values Build trust and promote an inclusive and fair working environment Instil accountability - ensure urgency and accuracy as well as appropriate focus and engagement Be a visible leader - represent and promote your team at the company stand ups Line manage a team of 1st line Service Desk Engineers Ensure your team provides a responsive service Provide support to your team in resolving infrastructure and desktop technical issues, escalating to the relevant team where appropriate Define KPIs and objectives Work with the Head of Support Services to continually assess any skills gaps across operations Effectively plan and perform regular 121s Invest in your team's development - plan training and promote continuous personal development Create and develop a virtual workplace community through regular team check-ins Ensure your team's well-being; promote healthy work behaviours Plan and maintain the Service Desk rota Produce internal performance reports Be part of the OOH Management Team (be the escalation point to the OOH support engineers) Deputise for the Head of Support Services during their absence Be responsible for resolving client complaints and escalations; ensure consistent communication with the client and/or Account Managers throughout BENEFITS Annual Salary up to £45,000 per annum with a bonus up to £10,000 Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Personal development time (with the use of Pluralsight training platform) Wide range of company benefits 23 days holiday when you start, plus bank holidays, then earn additional days with years of service Day off on your birthday And more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13929 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. Reporting into our ICT Infrastructure Manager, you'll maintain and support our UK infrastructure, aiding in the transition to cloud services. A collaborative, proactive attitude is essential, as you will work closely with the business to ensure new technologies align with our strategic goals and ICT governance framework. Our role Designing, deploying, and managing secure, scalable, and robust cloud environments. Implementing and optimising cloud infrastructure for best cost, performance, and security. Developing scripts for automating cloud/server functions. Developing & Maintaining integrations with our Azure environment. Collaborating with IT security to monitor the company's cloud privacy. Maintain and support the infrastructure technology stack to ensure optimal availability. Configuration, administration, installation, and maintenance of server hardware and software. Collaboration across the ICT department Key stakeholder in creation and delivery of technology roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM / Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast-paced, project-driven environment. Desirable: Network+ CCNA/CCNP Fortinet products Rubrik would be desirable. About you Technical qualification (example Degree in civil engineering or HND) Proven technical organisational skills Knowledge of the requirements and implementation of Ability to produce Work Package Plans, Task Briefing Sheets, and safe systems of work Knowledge of Safety, Quality and Environmental issues Experience in civil engineering If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. This role is permanent, full time and based at our Hoddesdon head office. Please note that there will be on call expectations with this role. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Job Title : Desktop Software Engineer Location : Bristol (On-Site 3 Days Per Week) Salary : Up to £65,000 (Depending on Experience) Overview of the Role: On behalf of a key client in Bristol, we are looking for a Software Developer to design and develops high-performance communication software capable of interfacing with various systems, leveraging functional specifications and appropriate engineering tools. A suitable candidate will be able to translates high-level specifications into detailed development roadmaps and collaborate with the design team to ensure timely completion of milestones. Whist implementing robust and reliable software solutions, you will be contributing to reliability analysis by performing risk assessments and FMEAs through data analysis, and defining system-level testing requirements. Required Technical Skills & Experience: Proficient in software development utilizing C#, the .NET Framework, and .NET technologies. Skilled in developing WPF applications. Experienced in designing applications that are multi-threaded and/or multi-process. Understanding of synchronization challenges in multi-threaded environments. Familiar with Visual Studio Competent in using Microsoft Windows operating systems and Office applications at a user level. Job Responsibilities: Develop and design software solutions to implement product changes and enable new product offerings. Create and implement software for interface and communication systems. Design, develop, and execute unit tests to ensure software quality and reliability. Maintain and enhance existing software written in C#. Identify, analyse, and resolve software defects. Utilize Git for source code management and collaborative development. Employ task tracking systems like Trello to manage issues and coordinate development efforts. Analyse and resolve design challenges, proposing effective solutions. Install and configure development tools, including IDEs and source code control systems. Create comprehensive documentation for both new and existing code, as well as interfaces. Education : - Degree in a relevant area such as Software or Electronic Engineering Benefits : Flexible Working Hours Hybrid Working Early Finish on Fridays Enhanced Employer Pension Contribution Private Healthcare (including additional family members) Life Assurance Discretionary Performance Related Bonus

QA Engineer QA Engineer - Global Foreign Exchange Company - Coventry- Hybrid (Tech stack: QA Engineer, Automation, C#, Finance, Fintech, Banking, API Testing, Automated, Azure, Exploratory, API, Selenium Web driver, ISEB, ISTQB, QA Analyst, Tester, Quality Assurance, Test Engineer, Test Analyst, QA Engineer) Our client has been dominating the foreign exchange market since 1984, they have been helping businesses and individuals across the globe to get their money where it needs to be. My client has various methods of payments needs such as business payment solutions, personal payments abroad (for example buying a property), travel money at airports, and supporting the global supply chain of wholesale banknotes. My client is looking for an experienced QA Engineer to help support QA Team within IT Development by undertaking functional and non-functional testing activities. The role will involve Quality Assurance and Testing on a range of software delivery streams, including web, desktop and mobile applications over cross-browser/devices, Azure cloud platforms, and back-end functionality, including API, which entails technical problem-solving. The QA Engineer will play a vital role in the analysis, planning, execution, and reporting of progress of their activities to their workstream Leads, including QA peers. Communication, diligence, test methodology know-how, and attention to detail are essential attributes and the QA influence within the Scrum team. As a QA Engineer you'll be within a new development team that is focused on delivering world-class technical solutions. The ideal candidate will be an experienced tester looking for a new challenge and who is enthusiastic about using technology to accelerate change within the industry. The successful candidate should also have a level of coding that will enable them to execute repeatable tests in an efficient and automated way. QA Engineer applicants should be experienced in some or all of the following (full training will be provided to fill any gaps in your skill set): Automation, C#, Finance, Fintech, Banking, Cypress, Selenium Web driver, Azure, SQL, Visual Studio IDE, source control tools, TFS, Git, HTML, CSS, DOM, DevOps, Agile, Scrum and Kanban. Their benefits include the following: Bupa medial healthcare (family plan included). Bonus Unlimited holiday allowance. Company pension Training allowance Staff Outings Snack filled Kitchen Awesome work environment at a company with a huge vision. Killer modern office and games room! Gym membership Location: Coventry / Hybrid Working Salary: £45,000 - £60,000 + Bonus + Pension + Benefits NOIRUKTECHREC NOIRUKREC

Job description: WHAT TO EXPECT There now exists an exciting opportunity for a dynamic and enthusiastic Research Engineer, specifically in the area of Electrical Architectures / Networks, to develop, guide and deliver projects to support the "Digitalisation and Connectivity" theme. This will involve development of enabling technologies to deliver a truly flexible and efficient electrical platform on which the amazing capabilities and features on our cars can be built. A key focus for the team currently is in investigating opportunities where wireless technologies could be applied on the vehicle with a view simplify harness on the car and allowing greater flexibility to configure/layout Electronics Control Units/Compute modules on the car. The successful senior engineer will need to bring strong technical abilities to the team and work as part of an agile squad focussed on releasing the most value to the business/customer in an iterative manner. The outputs of the projects could range from desktop analysis, bench top demonstrations, full proof of concepts within a vehicle as appropriate and showcasing these to the stakeholders at all levels the company as required. An extremely high level of engineering capability will be required to ensure the concepts are well defined and realisable when taken forward to production. This role will involve collaborative research both internally within the team, with our stakeholders across the business as well as with key leading UK universities and external partners. WHAT YOU'LL BE RESPONSIBLE FOR Delivery of relevant research into Electrical Architectures/Networks, Wireless communication related technologies with a robust research approach with adherence to research processes As part of a agile squad, develop implementation/activity plans to support the sprint/quarterly goals of the specific Electrical Architectures/Network project being tackled by the team Resolve of key technical and strategic challenges by applying technical know-how to solve the goals of the project Development of Proof-of-Concepts in house or with support from key suppliers/partners as appropriate Ensuring robust, data led recording of findings, as well as adherence to relevant procedures Support project roadmaps for the business kept updated with latest insights, ideas, technologies Ensuring new and innovative ideas are captured as patents to maximise value to JLR Support knowledge transfer on projects when handing over to mainstream engineering WHAT YOU'LL NEED Essential: Strong Technical knowledge of 2 or more of:Automotive Electrical Architecture design and enablers e.g. Service Oriented Architecture design Automotive communication protocols RF System Engineering, testing and validation RF Communication technologies, Modulation techniques, Encoding schemes and relative advantages/disadvantages Data over Power / Power over Data communications Ability to find resolutions to key technical issues within a team environment Ability to write reports and communicate to technical and non-technical audience. "Hacking" skills (finding software and hardware solutions for new problems) Relevant degree (or equivalent experience) - E.g. Physics, Electronic, Electrical, Computing, Maths or similar Highly Desirable: Ability to form relevant and strong research questions and then breakdown into a set of logical tasks that will allow team to find and understand the answers as quickly as possible. Ability to understand and filter relevant, applicable, future technologies and topics Experience working with Software Defined Radio (SDR). Experience with RF Simulation Tools. Experience working with lab equipment such as RF Signal Generators, Spectrum Analysers, VNAs etc.. Electronic Hardware Design for automotive A working knowledge of automotive electrical systems and development processes, such as those used at Jaguar Land Rover Telecommunications / Connectivity / Telematics / Cloud / Edge capabilities and understanding Design for Functional Safety and Cyber Security Previous experience in a Research role in engineering or automotive environment Experience of Agile or equivalent research delivery process Experience in automotive software development and good understanding of principals of software design A working knowledge of automotive electrical systems and development processes, such as those used at Jaguar Land Rover Previous experience of working with Universities, Start-ups and Research partners Personal Profile Essential: An individual with a customer first mind-set who is easy to do business with and makes people feel special A curious and inquisitive attitude to solving Research challenges in novel ways. Ability to work independently but always with a view to supporting the team and project goals Proactive individual who can demonstrating tenacity, drive and perseverance with the ability to find solutions in a complex, and rapidly changing environment. Excellent collaboration and interpersonal skills to achieve great outcomes for team and project. Honest and open - always challenging self and proactive in continuous personal development A resilient and enthusiastic who responds constructively to new ideas and inputs Desirable: A good communicator with the ability to convey complex ideas to a wide variety of stakeholders across the business

2nd Line Support Analyst - Reading ESP Global Services are currently recruiting a 2nd line support analyst to join our Reading headquarters. We are a managed service provider for IT support and infrastructure solutions where we support clients worldwide 24/7. Working as part of the Global Service Desk team you will provide fault diagnosis, call vetting and advanced technical support, to successfully resolve escalated incidents and requests from 1st Line Support Analysts and work alongside resolver groups to resolve complex technical issues. A snapshot of what you will be doing: * Receive and resolve incidents and tickets which have been escalated from the 1st Line Support team * Receive, scope, log and process each customer ticket, carrying out fault diagnosis, call vetting and advanced technical support to provide ticket resolution. * Own all assigned customer tickets and ensure the customer/ user is kept fully updated throughout its lifecycle * Where a ticket cannot be resolved at 2nd line, ensure it is assigned to the correct resolution group, with clear, concise and detailed information recorded on the ticket. * Proactively carry out call management in a priority order with the goal of reducing tickets that are in jeopardy of breaching SLAs as well as managing customer expectations to reduce escalations * Train, develop and provide on the job coaching to all members of ESP's Service desks What are we looking for? * 2-3 years' experience in a technical resolving role, preferably as a Technical Service Desk Analyst/ Desktop/ 2nd Line Engineer * O365 Admin experience * Azure AD experience * CompTIA A+ and/ or MCP accreditation * Microsoft Office Specialist Certification * Advanced knowledge of remote support toolsets * Expert knowledge of call management systems, preferably ServiceNow * Self-motivated with a willingness to learn and adapt to any new change or situation * Very good verbal and written communication skills * Excellent inter-personal skills; ability to communicate with customers at all levels. ESP offers a basic salary ranging from £26,000 - £30,000 pension, life assurance and access to ongoing training and career development. This role is working Monday - Friday 9am - 5.30pm Please apply now to be considered. We will endeavour to get back to all applicants by phone/email.

Network Administrator - (Field based) - to £30,000 plus vehicle - West Yorkshire (Bradford/Halifax) Leading service / support provider has a great opportunity for a Network Administrator with some experience of Networks and with a full, clean driving license to operate as a Field based Network Admin / Support Engineer at 2nd line level to provide assistance for the provision of support services, infrastructure and administration across all aspects of the business. The position involves primarily working in IT field servicing and infrastructure set up and support at sites across the UK (2-3 days week / as an when required, the remainder will be working from my clients offices. From a technical perspective as a Network Administrator, the role will be responsible for configuring, installing, supporting and maintaining, hardware and infrastructure therefore, excellent technical skills are required around supporting others with desktop support, server support and maintenance, networking infrastructure, plus general maintenance of all IT-related hardware. |Required skills for this role include:- Excellent networking knowledge and experience of TCP/IP, LANs/WANs, VLANs, VPNs, NAT, Windows, Windows Server via Active Directory, Group Policy, Office 365, DHCP, DNS, some knowledge of routers, switches, wireless APs, etc. Duties include:- installing and configuring new network installations as well as maintaining current site and branch infrastructure, escalation of critical issues to 3rd line, resolving incidents, queries and diagnosing faults, maintaining documentation, network configuration, liaising with clients and colleagues in order to ensure effective scheduling and implementation of site network maintenance and configuration plans and responding to user queries and ensure responses by the team are timely and accurate (in accordance with SLA targets) via phone, help desk and remote sessions. This is a great opportunity for a Support Admin / Analyst/Engineer with a minimum of 2 years experience to join a forward thinking company with good career prospects with a basic salary of upto £30,000 plus fully expensed vehicle. This role is commutable from Halifax, Bradford, Brighouse, Barnsley, Wakefield, Rochdale, Keighley, Huddersfield, Dewsbury, Leeds Apply now

A highly reputable school based in East London is seeking a Network Manager to join them on a permanent basis. Network Manager job purpose: To be the team lead and escalation point for service delivery to customer-specific site, working closely with all service engineers and account managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Problem ownership with clear, concise customer communication whilst managing expectations by that in person, over the phone or via remote connectivity. Ensure support tickets are responded to within agreed customer SLA's and engineers are mentored and developed. Network Manager main responsibilities: Primary escalation point for all engineers within the customer site team Primary technical support advisory to the Operations Lead on all service-related incidents and problems Primary responsibility for guiding through major impacting service incidents, owning the investigation, diagnosis, identified of root cause and rollout of mitigating actions to permanently fix the underlying issue (working with HQ escalation where required) Be responsible for identifying opportunities within the customer site to work with account manager and service team to remove underlying issues affecting user experience, owning and following through to completion the rollout of any permanent fix Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Responsible for direct leadership of a team of engineers including; identification of skills gaps, development and implementation of training programme at both individual and team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performance management of a team, regular score check-in's, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development plans and where necessary managing disciplinary reviews, reviews including performance grading and salary recommendations Network Manager qualifications and knowledge: 2 years of experience as a senior engineer/Manager supporting schools or colleges with previous experience at other levels Experience in managing or supporting projects Experience of working in a customer-facing role Familiar with working with SLA's to meet customer and requirements GSCE Maths and English DBS Enhanced clearance We are keen to hear from candidates with the following job titles: IT Support / Network Manager / 2nd Line Support / 3rd Line Support / IT Manager / Education Manager / Project Manager

Technical Support Engineer 1st & 2nd line support £220 depending experience NW London URGENT. Imm.start The role: Our Client Support Engineer will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Client Support Engineer will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Our IT Support Engineer would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines My client is looking for both 1st and 2nd liine support engineers and salary will reflect your experience. Be part of a medium size fast expandinf established company, with opportunity to progress and take more qualifications.

Service Desk Analyst 2nd line support engineer 2nd line service desk What you'll be doing; As a service desk analyst your main duty will be to handle 2nd line tickets as part of the internal service desk team. As well as this you may have to deal with occasional 1st line tickets as well as general administration activities. There is opportunity for this role to progress into an infrastructure engineer position and even management further down the line. Who you'll be working for; This company are a financial services organisation who insurance services. They operate Nationwide through various offices, and you will be supporting 500+ users in your role. What we are looking for; We are looking for a 2nd line proficient service desk engineer. You could be a solid 2nd liner with 3+ years of experience or perhaps a budding and enthusiastic 1st liner looking to step into your next role. Experience; 3+ years experience in a service desk role MS Office 365 experience Microsoft desktop operating systems experience TCP/IP networking skills (LAN, WAN, Wi-Fi) - (not essential, but would be good to have) Knowledge of Active Directory - (not essential but would be good to have) In return you will receive; This is a permanent position of employment with plenty of opportunity for progression & Training. - Salary £30k (flexible for the right candidate) - Pension 5% employee / 3% employer - Hybrid Remote working - Training / progression budget What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Service Desk Analyst Reference: AUG20210296 Closing date: 23:59, 19 September 2021 Location: RSPB UKHQ - The Lodge Salary: £27,574.00 - £33,606.00 Per Annum Benefits: Pension, Life Assurance, 26 days Annual Leave As part of the dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can-do attitude, as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation. As a Senior Service Desk Analyst within the Technology Customer Services team, you will lead the day to day work activities of the Service desk who are responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications. You will work both individually and collectively to support users by phone, face to face and through the call-logging system, and be the first point of contact for escalations where business activities are impacted. As part of your role you will carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking. You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Run team’s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed. You will be able to work under your own initiative, setting team rotas and reporting on service levels and user satisfaction and occasionally represent the team within the Technology Portfolio’s business planning periods. This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce. Essential skills, knowledge and experience: Ability to line manage individuals on the Service Desk and to deputise for the Technology Customer Service Manager in their absence. Ability to troubleshoot issues and decide where to pass calls to that the Service desk cannot fix and when to escalate both internally and to suppliers, and to flag any gaps in service desk knowledge or documentation to 2nd line teams. Ability to use tools that Service Desk Analysts use for both management of Customers accounts and levels of access as well as software deployment. Proven Customer relationship skills/Communication skills: Via phone, E mail and in person including the ability to deal with escalations. Ability to input into the asset and license management process to ensure records are up to date and to be responsible for flagging up any gaps to the Technology Customer Service Manager and Supplier Manager. Able to represent Customers feedback and their day to day challenges in the use of technology and services and feed into the prioritisation of workforce experience projects and programmes of work An awareness of accessibility and the role this plays in a user’s ability to use our platforms, applications and hardware. Able to demonstrate basic analytical skills. An awareness of ITIL and an understanding of how the Service Desk function fits within the ITIL framework.   We envisage that the successful candidate's time will be split between home-working and our UK Headquarters - the Lodge in Sandy, Bedfordshire. Should you have any queries about this vacancy, please contact   Noreen.Mcloone@rspb.org.uk Closing date:  23:59, 19 September 2021 As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Please note that we are actively recruiting for this position and reserve the right to close this vacancy once sufficient applications have been received. Previous applicants need not apply.

This position is available either in the Plymouth or Bodmin office. As a Software Developer, you will be contributing to a multitude of projects, working towards tight deadlines. Good verbal and written communications skills are necessary and having previous experience of dealing with clinical safety would be highly advantageous. You will be responsible for ensuring that developed software meets design criteria; in line with performance indicators, quality standards, statutory regulations and to agreed timescales. Most software development within the company follows a ‘Lean and Agile’ methodology, which places particular emphasis on good communication within a close team. Externally, you will have regular contact with General Practitioners, Clinicians, Health Authorities and associated personnel at all levels. Key Responsibilities * Is comfortable with parallelisation and asynchronous flow * Identifies and solves logical problems and can define/map business logic to algorithms and functions robustly * Capable of working simultaneously on different projects, with little impact due to context switching, utilises dead times and or blocks in projects * Efficient in time management and task prioritising, regularly achieves targets and will promptly identify deviations, acting accordingly to correct them * Assists in the design of libraries and or applications. Can extent high level designs further in granularity of details satisfying specifications. Will likely pass them to more junior members of the team and supervise development * Implements and extends code in production environments, reflecting the requirements and following the designs given. Proficient in at least one language and capable of writing; quality, reliable, fault tolerant and efficient code in different languages, to ensure no bugs. * Writes production quality, robust code and understands interaction, races and emergence. Visualises his/her code as part of a larger system, not in isolation and considers and controls complex, non-linear effects from the code within the solution * Can design parallel code, asynchronous flows and synchronisation. Has control over it and can apply it where necessary to improve performance, concurrency and or user’s product experience * Is aware of and controls memory and resources used when writing code. Visualises his/her code in interaction with hardware and network limitations, not in isolation and considers and controls the use of resources with the objective to optimise the execution in the production environment * Has developed an analytical thinking process, with the capability to understand business processes and map them to logical or procedural workflows. Can design algorithms and functions that reflect such workflows. These skills allow him/her to rapidly identify potential problems in existing code * Under supervision, can coach more junior team members and assist more senior team members in progress reviews and evaluations. Can identify knowledge gaps in more junior developers and will actively try to fill them and or indirectly motivate the peer to work on them. Oversees their progress and motivates them to continue growing * Understands data structures and can design them for general uses. Masters serialisation of data for perpetuation and transport. Has a sound understanding of data structures and can design them robustly to satisfy general requirements. Has a very sound understanding of data serialisation in different formats and applies them as necessary considering their relative advantages * Understands and employs Unit testing when necessary. Is comfortable writing unit tests in his/her own code or in someone else’s code * Understands compilers and linkers and can solve/debug building problems easily (eg. dependencies, recursive dependency, etc) * Understands document structures of solutions. Can design efficient document structures for new solutions written in different languages. Optimises versioning in repository, creates easily understandable (by third parties) structures Skills & Technologies * Unit testing * MySQL and MSSQL * Dependency injection * C, C++, C#, JavaScript, Python, PHP, CSS, HTML, XML, Json * Object Oriented (class and prototype based), Event-Driven, Imperative, Procedural & Declarative programming paradigms * Data structure design, modelling and representation. Information metrics, graphs and trees and algorithms. Data perpetuation and transport * Windows, Linux and Unix OS. Windows desktop UI programming * Be familiar with Jira, Confluence, Mantis, Git, CVS * Be familiar with MVC programming for desktop and web * Frameworks: .NET, Mono, QT, Laravel, AngularJS, Sencha, Ext JS * Asynchronous processing and parallelisation * Revision control and issue tracking * Waterfall, agile and lean development To be considered for this role, you should have the relevant qualifications in computer science. This role is office based with occasional site visits to client premises. You will be required to work to strict, internally or externally imposed deadlines. If you have the experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat, please phone (Apply online only) and ask for Rachel V. Many thanks for your interest

This position is available either in the Plymouth or Bodmin office. As a Software Developer, you will be contributing to a multitude of projects, working towards tight deadlines. Good verbal and written communications skills are necessary and having previous experience of dealing with clinical safety would be highly advantageous. You will be responsible for ensuring that developed software meets design criteria; in line with performance indicators, quality standards, statutory regulations and to agreed timescales. Most software development within the company follows a ‘Lean and Agile’ methodology, which places particular emphasis on good communication within a close team. Externally, you will have regular contact with General Practitioners, Clinicians, Health Authorities and associated personnel at all levels. Key Responsibilities * Is comfortable with parallelisation and asynchronous flow * Identifies and solves logical problems and can define/map business logic to algorithms and functions robustly * Capable of working simultaneously on different projects, with little impact due to context switching, utilises dead times and or blocks in projects * Efficient in time management and task prioritising, regularly achieves targets and will promptly identify deviations, acting accordingly to correct them * Assists in the design of libraries and or applications. Can extent high level designs further in granularity of details satisfying specifications. Will likely pass them to more junior members of the team and supervise development * Implements and extends code in production environments, reflecting the requirements and following the designs given. Proficient in at least one language and capable of writing; quality, reliable, fault tolerant and efficient code in different languages, to ensure no bugs. * Writes production quality, robust code and understands interaction, races and emergence. Visualises his/her code as part of a larger system, not in isolation and considers and controls complex, non-linear effects from the code within the solution * Can design parallel code, asynchronous flows and synchronisation. Has control over it and can apply it where necessary to improve performance, concurrency and or user’s product experience * Is aware of and controls memory and resources used when writing code. Visualises his/her code in interaction with hardware and network limitations, not in isolation and considers and controls the use of resources with the objective to optimise the execution in the production environment * Has developed an analytical thinking process, with the capability to understand business processes and map them to logical or procedural workflows. Can design algorithms and functions that reflect such workflows. These skills allow him/her to rapidly identify potential problems in existing code * Under supervision, can coach more junior team members and assist more senior team members in progress reviews and evaluations. Can identify knowledge gaps in more junior developers and will actively try to fill them and or indirectly motivate the peer to work on them. Oversees their progress and motivates them to continue growing * Understands data structures and can design them for general uses. Masters serialisation of data for perpetuation and transport. Has a sound understanding of data structures and can design them robustly to satisfy general requirements. Has a very sound understanding of data serialisation in different formats and applies them as necessary considering their relative advantages * Understands and employs Unit testing when necessary. Is comfortable writing unit tests in his/her own code or in someone else’s code * Understands compilers and linkers and can solve/debug building problems easily (eg. dependencies, recursive dependency, etc) * Understands document structures of solutions. Can design efficient document structures for new solutions written in different languages. Optimises versioning in repository, creates easily understandable (by third parties) structures Skills & Technologies * Unit testing * MySQL and MSSQL * Dependency injection * C, C++, C#, JavaScript, Python, PHP, CSS, HTML, XML, Json * Object Oriented (class and prototype based), Event-Driven, Imperative, Procedural & Declarative programming paradigms * Data structure design, modelling and representation. Information metrics, graphs and trees and algorithms. Data perpetuation and transport * Windows, Linux and Unix OS. Windows desktop UI programming * Be familiar with Jira, Confluence, Mantis, Git, CVS * Be familiar with MVC programming for desktop and web * Frameworks: .NET, Mono, QT, Laravel, AngularJS, Sencha, Ext JS * Asynchronous processing and parallelisation * Revision control and issue tracking * Waterfall, agile and lean development To be considered for this role, you should have the relevant qualifications in computer science. This role is office based with occasional site visits to client premises. You will be required to work to strict, internally or externally imposed deadlines. If you have the experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat, please phone (Apply online only) and ask for Rachel V. Many thanks for your interest

This position is available either in the Plymouth or Bodmin office. As a Software Developer, you will be contributing to a multitude of projects, working towards tight deadlines. Good verbal and written communications skills are necessary and having previous experience of dealing with clinical safety would be highly advantageous. You will be responsible for ensuring that developed software meets design criteria; in line with performance indicators, quality standards, statutory regulations and to agreed timescales. Most software development within the company follows a ‘Lean and Agile’ methodology, which places particular emphasis on good communication within a close team. Externally, you will have regular contact with General Practitioners, Clinicians, Health Authorities and associated personnel at all levels. Key Responsibilities * Is comfortable with parallelisation and asynchronous flow * Identifies and solves logical problems and can define/map business logic to algorithms and functions robustly * Capable of working simultaneously on different projects, with little impact due to context switching, utilises dead times and or blocks in projects * Efficient in time management and task prioritising, regularly achieves targets and will promptly identify deviations, acting accordingly to correct them * Assists in the design of libraries and or applications. Can extent high level designs further in granularity of details satisfying specifications. Will likely pass them to more junior members of the team and supervise development * Implements and extends code in production environments, reflecting the requirements and following the designs given. Proficient in at least one language and capable of writing; quality, reliable, fault tolerant and efficient code in different languages, to ensure no bugs. * Writes production quality, robust code and understands interaction, races and emergence. Visualises his/her code as part of a larger system, not in isolation and considers and controls complex, non-linear effects from the code within the solution * Can design parallel code, asynchronous flows and synchronisation. Has control over it and can apply it where necessary to improve performance, concurrency and or user’s product experience * Is aware of and controls memory and resources used when writing code. Visualises his/her code in interaction with hardware and network limitations, not in isolation and considers and controls the use of resources with the objective to optimise the execution in the production environment * Has developed an analytical thinking process, with the capability to understand business processes and map them to logical or procedural workflows. Can design algorithms and functions that reflect such workflows. These skills allow him/her to rapidly identify potential problems in existing code * Under supervision, can coach more junior team members and assist more senior team members in progress reviews and evaluations. Can identify knowledge gaps in more junior developers and will actively try to fill them and or indirectly motivate the peer to work on them. Oversees their progress and motivates them to continue growing * Understands data structures and can design them for general uses. Masters serialisation of data for perpetuation and transport. Has a sound understanding of data structures and can design them robustly to satisfy general requirements. Has a very sound understanding of data serialisation in different formats and applies them as necessary considering their relative advantages * Understands and employs Unit testing when necessary. Is comfortable writing unit tests in his/her own code or in someone else’s code * Understands compilers and linkers and can solve/debug building problems easily (eg. dependencies, recursive dependency, etc) * Understands document structures of solutions. Can design efficient document structures for new solutions written in different languages. Optimises versioning in repository, creates easily understandable (by third parties) structures Skills & Technologies * Unit testing * MySQL and MSSQL * Dependency injection * C, C++, C#, JavaScript, Python, PHP, CSS, HTML, XML, Json * Object Oriented (class and prototype based), Event-Driven, Imperative, Procedural & Declarative programming paradigms * Data structure design, modelling and representation. Information metrics, graphs and trees and algorithms. Data perpetuation and transport * Windows, Linux and Unix OS. Windows desktop UI programming * Be familiar with Jira, Confluence, Mantis, Git, CVS * Be familiar with MVC programming for desktop and web * Frameworks: .NET, Mono, QT, Laravel, AngularJS, Sencha, Ext JS * Asynchronous processing and parallelisation * Revision control and issue tracking * Waterfall, agile and lean development To be considered for this role, you should have the relevant qualifications in computer science. This role is office based with occasional site visits to client premises. You will be required to work to strict, internally or externally imposed deadlines. If you have the experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat, please phone (Apply online only) and ask for Rachel V. Many thanks for your interest

This position is available either in the Plymouth or Bodmin office. As a Software Developer, you will be contributing to a multitude of projects, working towards tight deadlines. Good verbal and written communications skills are necessary and having previous experience of dealing with clinical safety would be highly advantageous. You will be responsible for ensuring that developed software meets design criteria; in line with performance indicators, quality standards, statutory regulations and to agreed timescales. Most software development within the company follows a ‘Lean and Agile’ methodology, which places particular emphasis on good communication within a close team. Externally, you will have regular contact with General Practitioners, Clinicians, Health Authorities and associated personnel at all levels. Key Responsibilities * Is comfortable with parallelisation and asynchronous flow * Identifies and solves logical problems and can define/map business logic to algorithms and functions robustly * Capable of working simultaneously on different projects, with little impact due to context switching, utilises dead times and or blocks in projects * Efficient in time management and task prioritising, regularly achieves targets and will promptly identify deviations, acting accordingly to correct them * Assists in the design of libraries and or applications. Can extent high level designs further in granularity of details satisfying specifications. Will likely pass them to more junior members of the team and supervise development * Implements and extends code in production environments, reflecting the requirements and following the designs given. Proficient in at least one language and capable of writing; quality, reliable, fault tolerant and efficient code in different languages, to ensure no bugs. * Writes production quality, robust code and understands interaction, races and emergence. Visualises his/her code as part of a larger system, not in isolation and considers and controls complex, non-linear effects from the code within the solution * Can design parallel code, asynchronous flows and synchronisation. Has control over it and can apply it where necessary to improve performance, concurrency and or user’s product experience * Is aware of and controls memory and resources used when writing code. Visualises his/her code in interaction with hardware and network limitations, not in isolation and considers and controls the use of resources with the objective to optimise the execution in the production environment * Has developed an analytical thinking process, with the capability to understand business processes and map them to logical or procedural workflows. Can design algorithms and functions that reflect such workflows. These skills allow him/her to rapidly identify potential problems in existing code * Under supervision, can coach more junior team members and assist more senior team members in progress reviews and evaluations. Can identify knowledge gaps in more junior developers and will actively try to fill them and or indirectly motivate the peer to work on them. Oversees their progress and motivates them to continue growing * Understands data structures and can design them for general uses. Masters serialisation of data for perpetuation and transport. Has a sound understanding of data structures and can design them robustly to satisfy general requirements. Has a very sound understanding of data serialisation in different formats and applies them as necessary considering their relative advantages * Understands and employs Unit testing when necessary. Is comfortable writing unit tests in his/her own code or in someone else’s code * Understands compilers and linkers and can solve/debug building problems easily (eg. dependencies, recursive dependency, etc) * Understands document structures of solutions. Can design efficient document structures for new solutions written in different languages. Optimises versioning in repository, creates easily understandable (by third parties) structures Skills & Technologies * Unit testing * MySQL and MSSQL * Dependency injection * C, C++, C#, JavaScript, Python, PHP, CSS, HTML, XML, Json * Object Oriented (class and prototype based), Event-Driven, Imperative, Procedural & Declarative programming paradigms * Data structure design, modelling and representation. Information metrics, graphs and trees and algorithms. Data perpetuation and transport * Windows, Linux and Unix OS. Windows desktop UI programming * Be familiar with Jira, Confluence, Mantis, Git, CVS * Be familiar with MVC programming for desktop and web * Frameworks: .NET, Mono, QT, Laravel, AngularJS, Sencha, Ext JS * Asynchronous processing and parallelisation * Revision control and issue tracking * Waterfall, agile and lean development To be considered for this role, you should have the relevant qualifications in computer science. This role is office based with occasional site visits to client premises. You will be required to work to strict, internally or externally imposed deadlines. If you have the experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below. For an informal chat, please phone (Apply online only) and ask for Rachel V. Many thanks for your interest