Project Manager - Microsoft Tenant Migration 9-Month contract - Inside IR35 - up to 600 per day London based - hybrid working - 2 days a week onsite Must be fluent in both English and German Project: We are performing a project where the client is consolidating Microsoft Tenants from other companies that are owned by the client. This project is inflight and we are looking for a project manager to take this work on to lead teams to address technical issues. Description: Manage regular project meetings Lead teams to address/resolve technical issues with the processes Create regular status reports Create materials to be included in regular steering committee meetings Create documents/deliverables required to manage the project Update project information in our system to manage budgets, resources and overall project status/health - Clarity Looking for someone with at least 10 years work experience and having technical knowledge or project experience with moving and changing Microsoft tenants is a big plus! Experience: Understanding of M365 technologies: Exchange Online, SharePoint, OneDrive, Teams PRINCE2 / PMI certification Strong organizational skills Excellent communication skills - spoken and written Able to speak fluently in English and German Experience consolidating and/or moving M365 Tenants Understanding of impacts to user accounts and applications when User's tenants are moved Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Project Manager - Microsoft Tenant Migration 9-Month contract - Inside IR35 - up to 600 per day London based - hybrid working - 2 days a week onsite Must be fluent in both English and German Project: We are performing a project where the client is consolidating Microsoft Tenants from other companies that are owned by the client. This project is inflight and we are looking for a project manager to take this work on to lead teams to address technical issues. Description: Manage regular project meetings Lead teams to address/resolve technical issues with the processes Create regular status reports Create materials to be included in regular steering committee meetings Create documents/deliverables required to manage the project Update project information in our system to manage budgets, resources and overall project status/health - Clarity Looking for someone with at least 10 years work experience and having technical knowledge or project experience with moving and changing Microsoft tenants is a big plus! Experience: Understanding of M365 technologies: Exchange Online, SharePoint, OneDrive, Teams PRINCE2 / PMI certification Strong organizational skills Excellent communication skills - spoken and written Able to speak fluently in English and German Experience consolidating and/or moving M365 Tenants Understanding of impacts to user accounts and applications when User's tenants are moved Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
01/04/2026
Full time
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Our client is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Theyre redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. They help teams work smarter, not harder. our client's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers Real Time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. As an Account Manager, you are the owner of customer success and revenue growth across your portfolio. You drive Net Revenue Retention (NRR) by uncovering opportunities to expand, renew, and strengthen customer relationships. Acting as both the voice of our client for the customer and the voice of the customer within our client, you ensure our customers realize the full value of their investment while fueling sustainable growth for our client. By deeply understanding the needs of our customers across a variety of industries and use cases, you become the trusted expert who identifies growth potential and helps improve the customer experience. This means translating customer goals into solutions that unlock adoption, value realization, and expansion - ensuring each account grows in both impact and partnership over time. This is a highly strategic and commercial role - blending consultative relationship management with the rigor and energy of a quota-carrying seller. You'll partner cross-functionally with Customer Engineering, Product, and Support to accelerate adoption, drive usage of add-on SKUs, and build deep, long-term relationships with customers at all levels of their organizations. our client is undergoing an exciting transformation - building on our market-leading communications platform and introducing AI functionality that helps customers operate more intelligently, efficiently, and competitively. Join us and be part of shaping that journey. This is a hybrid role, in office 3 days a week in London. Key Responsibilities: Own NRR: Manage the full post-sale life cycle - driving renewals, expansions, and churn mitigation to deliver predictable and profitable growth. Drive Growth: Identify and activate growth opportunities within your portfolio, prospecting into new subsidiaries, use cases, and additional SKUs to unlock untapped potential. Target Strategically: Prioritize high-potential accounts that may have low spend today but represent strong expansion opportunities, developing long-term growth plans. Prospect and Outbound: Run proactive outreach within your base to expand relationships and identify new value creation opportunities. Develop Stakeholder Maps: Build and maintain multi-layer relationships - from daily users to senior decision-makers - ensuring alignment, sponsorship, and retention. Sell Competitively: Position our client's value head-to-head against competitors, with a clear understanding of how our solutions address each customer's unique business needs. Negotiate and Close: Lead complex renewal and upsell negotiations, balancing commercial outcomes with customer success to close revenue and foster loyalty. Manage Pipeline & Forecast: Maintain an accurate pipeline of renewal and expansion opportunities and deliver consistent, data-driven NRR forecasting. Partner for Adoption: Collaborate closely with your Customer Engineering counterpart to ensure customers achieve adoption milestones and measurable outcomes. Champion the Customer Voice: Surface insights, pain points, and product feedback that inform our client's product roadmap and go-to-market strategies. Shape Local Strategy: Share learnings across teams to enhance customer experience and strengthen regional growth initiatives. Qualifications: Experienced in SaaS Account Management, Commercial Customer Success, or Renewal Management, with a track record of achieving revenue targets. Skilled in consultative sales, prospecting, and negotiation, with the ability to balance commercial focus and customer advocacy. Customer-obsessed - curious about how different industries and use cases leverage our client, and proactive in identifying ways to add value. Capable of developing and executing account expansion strategies, including stakeholder mapping and whitespace analysis. Confident in competitive sales cycles, able to articulate differentiation and handle objections effectively. Analytical, detail-oriented, and accountable for forecast accuracy and pipeline hygiene. Resilient, driven, and passionate about helping customers realize long-term value through partnership. Excited by innovation and transformation - particularly the opportunity to represent a next-generation AI-powered communications platform. Why Join our Account Management Team: At our client, you'll join a fast-moving, customer-obsessed team that thrives at the intersection of success and growth. You'll have the autonomy to build your book of business, the support of dedicated technical partners, and the opportunity to help customers unlock the full potential of our client's communications and AI solutions. This is an exceptional opportunity for stellar sellers who want to deepen relationships with existing customers and drive measurable business impact - helping them realize the value of our client through trust, expertise, and long-term partnership. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
31/03/2026
Full time
Our client is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Theyre redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. They help teams work smarter, not harder. our client's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers Real Time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here. As an Account Manager, you are the owner of customer success and revenue growth across your portfolio. You drive Net Revenue Retention (NRR) by uncovering opportunities to expand, renew, and strengthen customer relationships. Acting as both the voice of our client for the customer and the voice of the customer within our client, you ensure our customers realize the full value of their investment while fueling sustainable growth for our client. By deeply understanding the needs of our customers across a variety of industries and use cases, you become the trusted expert who identifies growth potential and helps improve the customer experience. This means translating customer goals into solutions that unlock adoption, value realization, and expansion - ensuring each account grows in both impact and partnership over time. This is a highly strategic and commercial role - blending consultative relationship management with the rigor and energy of a quota-carrying seller. You'll partner cross-functionally with Customer Engineering, Product, and Support to accelerate adoption, drive usage of add-on SKUs, and build deep, long-term relationships with customers at all levels of their organizations. our client is undergoing an exciting transformation - building on our market-leading communications platform and introducing AI functionality that helps customers operate more intelligently, efficiently, and competitively. Join us and be part of shaping that journey. This is a hybrid role, in office 3 days a week in London. Key Responsibilities: Own NRR: Manage the full post-sale life cycle - driving renewals, expansions, and churn mitigation to deliver predictable and profitable growth. Drive Growth: Identify and activate growth opportunities within your portfolio, prospecting into new subsidiaries, use cases, and additional SKUs to unlock untapped potential. Target Strategically: Prioritize high-potential accounts that may have low spend today but represent strong expansion opportunities, developing long-term growth plans. Prospect and Outbound: Run proactive outreach within your base to expand relationships and identify new value creation opportunities. Develop Stakeholder Maps: Build and maintain multi-layer relationships - from daily users to senior decision-makers - ensuring alignment, sponsorship, and retention. Sell Competitively: Position our client's value head-to-head against competitors, with a clear understanding of how our solutions address each customer's unique business needs. Negotiate and Close: Lead complex renewal and upsell negotiations, balancing commercial outcomes with customer success to close revenue and foster loyalty. Manage Pipeline & Forecast: Maintain an accurate pipeline of renewal and expansion opportunities and deliver consistent, data-driven NRR forecasting. Partner for Adoption: Collaborate closely with your Customer Engineering counterpart to ensure customers achieve adoption milestones and measurable outcomes. Champion the Customer Voice: Surface insights, pain points, and product feedback that inform our client's product roadmap and go-to-market strategies. Shape Local Strategy: Share learnings across teams to enhance customer experience and strengthen regional growth initiatives. Qualifications: Experienced in SaaS Account Management, Commercial Customer Success, or Renewal Management, with a track record of achieving revenue targets. Skilled in consultative sales, prospecting, and negotiation, with the ability to balance commercial focus and customer advocacy. Customer-obsessed - curious about how different industries and use cases leverage our client, and proactive in identifying ways to add value. Capable of developing and executing account expansion strategies, including stakeholder mapping and whitespace analysis. Confident in competitive sales cycles, able to articulate differentiation and handle objections effectively. Analytical, detail-oriented, and accountable for forecast accuracy and pipeline hygiene. Resilient, driven, and passionate about helping customers realize long-term value through partnership. Excited by innovation and transformation - particularly the opportunity to represent a next-generation AI-powered communications platform. Why Join our Account Management Team: At our client, you'll join a fast-moving, customer-obsessed team that thrives at the intersection of success and growth. You'll have the autonomy to build your book of business, the support of dedicated technical partners, and the opportunity to help customers unlock the full potential of our client's communications and AI solutions. This is an exceptional opportunity for stellar sellers who want to deepen relationships with existing customers and drive measurable business impact - helping them realize the value of our client through trust, expertise, and long-term partnership. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jonathan Lee Recruitment Ltd
Braunstone, Leicestershire
Business Development Manager - Defence In support of an existing, established global manufacturing company with the further growth of UAV product sales and services across a broad spectrum of applications, we are seeking a Business Development Manager who will support strategically aligned growth across their Defence portfolio in both UK and international markets. The role is primarily focused on identifying, shaping and securing new business opportunities within established strategic frameworks and priority campaigns. Operating within a defence environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks - Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability priorities, operational requirements and technology roadmaps across the defence domain. - Develop and manage a robust opportunity pipeline, progressing prospects through the opportunity lifecycle including identification, qualification, capture planning and contract award. - Ensure full compliance with company governance processes, export control regulations and all applicable UK and international legal and regulatory frameworks. - Establish and maintain trusted relationships with key defence customers, industry partners and strategic stakeholders. - Identify, shape and progress new business opportunities across the Defence sector in alignment with the organisation's strategic priorities and capability roadmap. - Maintain accurate pipeline data and forecasting, providing visibility of opportunity status, order intake expectations and business growth potential. - Provide customer insight, market intelligence and competitor awareness to inform business growth strategies and bid development activities. - Support the development and execution of campaign and capture strategies for priority opportunities within strategic customer accounts. - Work collaboratively with internal bid and capture teams to help shape solutions and support the development of compelling, customer-focused proposals. Person Specification The successful candidate will be expected to bring maturity and credibility when engaging with customers, senior managers and stakeholders. They expect the incoming Business Development Manager to be able to demonstrate the following skills and capabilities: Skills: - Ability to work collaboratively across multidisciplinary teams, including engineering, programme management, commercial and bid teams. - Excellent communication and influencing skills, including the ability to engage technical, commercial and operational stakeholders. - Effective strategic thinking and commercial awareness, with the ability to align opportunities to organisational capability and growth priorities. - Highly developed stakeholder engagement and relationship management skills, with the ability to build credibility and trust with customers and partners. - Strong analytical and market assessment skills, with the ability to evaluate opportunities, competitors and customer priorities. - Strong opportunity identification and qualification skills, with the ability to translate market intelligence into viable business opportunities. - Strong pipeline management and forecasting capability, ensuring accurate reporting of opportunity status and order intake expectations. - Well-developed presentation and briefing skills, able to clearly articulate value propositions and capability offerings to customers and internal stakeholders. Knowledge: - Awareness of defence technology trends, capability development programmes and operational requirements relevant to the organisation's portfolio. - A degree (in Business or Engineering), STEM preferred. - Demonstrable experience in business development, capture management or strategic sales within the defence, aerospace or security sectors. - Experience contributing to or supporting bid and proposal development within structured bid governance processes. - Experience developing and managing opportunity pipelines, including opportunity identification, qualification and capture planning. - Familiarity with export control regulations, security requirements and governance frameworks applicable to the defence industry. - Knowledge of campaign management and strategic account development within complex, multi-stakeholder environments. - Strong understanding of defence procurement environments, including UK Ministry of Defence (MoD) acquisition processes and, ideally, international defence markets. - Understanding of commercial principles, contracting mechanisms and the defence acquisition lifecycle. This role requires a strong customer facing mindset and a team-orientated approach. Integrity and professionalism are pre-requisite. Note, due to the activity of the role, all prospective candidates will need to be able to support UK SC. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
31/03/2026
Full time
Business Development Manager - Defence In support of an existing, established global manufacturing company with the further growth of UAV product sales and services across a broad spectrum of applications, we are seeking a Business Development Manager who will support strategically aligned growth across their Defence portfolio in both UK and international markets. The role is primarily focused on identifying, shaping and securing new business opportunities within established strategic frameworks and priority campaigns. Operating within a defence environment, the Business Development Manager will work closely with internal technical, programme and commercial teams to develop a strong pipeline of opportunities aligned with customer capability requirements and organisational growth objectives. The role requires strong understanding of defence procurement environments, stakeholder engagement and opportunity capture processes. Duties and Tasks - Collaborate with engineering, programme management and commercial functions to ensure proposed solutions are deliverable, competitive and aligned with customer needs. - Contribute to long-term business growth planning by identifying emerging capability requirements, innovation opportunities and partnership options within the defence ecosystem. - Develop a deep understanding of customer capability priorities, operational requirements and technology roadmaps across the defence domain. - Develop and manage a robust opportunity pipeline, progressing prospects through the opportunity lifecycle including identification, qualification, capture planning and contract award. - Ensure full compliance with company governance processes, export control regulations and all applicable UK and international legal and regulatory frameworks. - Establish and maintain trusted relationships with key defence customers, industry partners and strategic stakeholders. - Identify, shape and progress new business opportunities across the Defence sector in alignment with the organisation's strategic priorities and capability roadmap. - Maintain accurate pipeline data and forecasting, providing visibility of opportunity status, order intake expectations and business growth potential. - Provide customer insight, market intelligence and competitor awareness to inform business growth strategies and bid development activities. - Support the development and execution of campaign and capture strategies for priority opportunities within strategic customer accounts. - Work collaboratively with internal bid and capture teams to help shape solutions and support the development of compelling, customer-focused proposals. Person Specification The successful candidate will be expected to bring maturity and credibility when engaging with customers, senior managers and stakeholders. They expect the incoming Business Development Manager to be able to demonstrate the following skills and capabilities: Skills: - Ability to work collaboratively across multidisciplinary teams, including engineering, programme management, commercial and bid teams. - Excellent communication and influencing skills, including the ability to engage technical, commercial and operational stakeholders. - Effective strategic thinking and commercial awareness, with the ability to align opportunities to organisational capability and growth priorities. - Highly developed stakeholder engagement and relationship management skills, with the ability to build credibility and trust with customers and partners. - Strong analytical and market assessment skills, with the ability to evaluate opportunities, competitors and customer priorities. - Strong opportunity identification and qualification skills, with the ability to translate market intelligence into viable business opportunities. - Strong pipeline management and forecasting capability, ensuring accurate reporting of opportunity status and order intake expectations. - Well-developed presentation and briefing skills, able to clearly articulate value propositions and capability offerings to customers and internal stakeholders. Knowledge: - Awareness of defence technology trends, capability development programmes and operational requirements relevant to the organisation's portfolio. - A degree (in Business or Engineering), STEM preferred. - Demonstrable experience in business development, capture management or strategic sales within the defence, aerospace or security sectors. - Experience contributing to or supporting bid and proposal development within structured bid governance processes. - Experience developing and managing opportunity pipelines, including opportunity identification, qualification and capture planning. - Familiarity with export control regulations, security requirements and governance frameworks applicable to the defence industry. - Knowledge of campaign management and strategic account development within complex, multi-stakeholder environments. - Strong understanding of defence procurement environments, including UK Ministry of Defence (MoD) acquisition processes and, ideally, international defence markets. - Understanding of commercial principles, contracting mechanisms and the defence acquisition lifecycle. This role requires a strong customer facing mindset and a team-orientated approach. Integrity and professionalism are pre-requisite. Note, due to the activity of the role, all prospective candidates will need to be able to support UK SC. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Job Role: Business Development Manager Location: Fully Remote - Required to travel to site twice a month Start Date: ASAP Duration : Permanent Salary: Depending on Experience We are looking for a commercially driven Technical Business Development Manager to help expand my clients presence across key European markets. This role focuses on identifying new opportunities, strengthening existing customer relationships, and promoting a portfolio of engineered industrial components and motion solutions. The successful candidate will be a proactive sales professional with a strong track record of developing new business within technical or engineering-led environments. This position combines strategic account development, consultative selling, and market insight to support continued commercial growth. Key Responsibilities Develop and grow both new and existing customer relationships within the assigned territory. Identify and pursue new business opportunities through proactive outreach, industry networking, and customer engagement. Promote a range of engineered motion and spring-based solutions, helping customers identify the most suitable products for their applications. Conduct regular customer visits and virtual meetings to understand technical requirements, business priorities, and future projects. Build strong value propositions and work closely with marketing to develop supporting case studies and sales materials. Experience & Qualifications Degree in Mechanical Engineering, Engineering Technology, or a related discipline, or equivalent technical background. Significant experience in B2B technical sales, ideally within industrial or engineering sectors. Demonstrated success in consultative sales involving engineered products, systems, or technical solutions. Experience managing and growing key accounts while developing new business opportunities. If this role is of interest to you, please reach out to (url removed)
31/03/2026
Full time
Job Role: Business Development Manager Location: Fully Remote - Required to travel to site twice a month Start Date: ASAP Duration : Permanent Salary: Depending on Experience We are looking for a commercially driven Technical Business Development Manager to help expand my clients presence across key European markets. This role focuses on identifying new opportunities, strengthening existing customer relationships, and promoting a portfolio of engineered industrial components and motion solutions. The successful candidate will be a proactive sales professional with a strong track record of developing new business within technical or engineering-led environments. This position combines strategic account development, consultative selling, and market insight to support continued commercial growth. Key Responsibilities Develop and grow both new and existing customer relationships within the assigned territory. Identify and pursue new business opportunities through proactive outreach, industry networking, and customer engagement. Promote a range of engineered motion and spring-based solutions, helping customers identify the most suitable products for their applications. Conduct regular customer visits and virtual meetings to understand technical requirements, business priorities, and future projects. Build strong value propositions and work closely with marketing to develop supporting case studies and sales materials. Experience & Qualifications Degree in Mechanical Engineering, Engineering Technology, or a related discipline, or equivalent technical background. Significant experience in B2B technical sales, ideally within industrial or engineering sectors. Demonstrated success in consultative sales involving engineered products, systems, or technical solutions. Experience managing and growing key accounts while developing new business opportunities. If this role is of interest to you, please reach out to (url removed)
Principal Sales Engineer Location: Remote (UK-based) with travel to customer sites Salary: circa £140k % bonus + car allowance + extensive benefits package (DV cleared) Clearance Requirement: SC if willing to go through DV process Our client is at the forefront of digital transformation, supporting the world s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Principal Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current DV clearance. Key Requirements Essential skills and experience: 15+ years experience in IT, with at least 10 years in presales, network engineering, or technical support with demonstrable success supporting UK Government or public sector clients Strong expertise in: Cisco routing, switching, gateways, and applications TCP/IP, SNMP, Netflow, VoIP LAN/WAN topologies (MPLS, Frame Relay, ATM) Security concepts and network infrastructure design Network performance and fault/alert management Solid understanding of: Operating systems Linux, Windows Cloud and virtualisation technologies SDN/NFV, Public/Private Cloud Performance tools HP/OV, Tivoli, EMC SMARTS, ArcSight Relevant certifications CCNP or CCIE or Juniper equivalent Formal presales training (e.g. Sandler, Siebel, Afterburner, Udemy) Excellent communication and presentation skills verbal, written, and visual Desirable qualifications: Degree in Computer Science, Software Engineering, or equivalent technical military training Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop Familiarity with security audits, RFP/RFI responses Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills. Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms. Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Principal Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: Leading technical discovery and supporting the full sales cycle Creating and delivering high-impact demos and presentations Differentiating solutions from competitors using compelling value stories Acting as a technical expert across integrators, service providers, and Government Partnering with product and engineering to influence roadmaps and relay market feedback Contributing to technical documentation, RFPs, and whitepapers Mentoring Sales Engineers, attending client meetings alongside them Building strong customer relationships and identifying upsell opportunities Representing customer needs internally and advocating for technical alignment Participating in industry events, speaking engagements, and strategic initiatives Additional Details Remote Working: Muust be comfortable with regular travel for client meetings 3-4 days per week
31/03/2026
Full time
Principal Sales Engineer Location: Remote (UK-based) with travel to customer sites Salary: circa £140k % bonus + car allowance + extensive benefits package (DV cleared) Clearance Requirement: SC if willing to go through DV process Our client is at the forefront of digital transformation, supporting the world s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Principal Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current DV clearance. Key Requirements Essential skills and experience: 15+ years experience in IT, with at least 10 years in presales, network engineering, or technical support with demonstrable success supporting UK Government or public sector clients Strong expertise in: Cisco routing, switching, gateways, and applications TCP/IP, SNMP, Netflow, VoIP LAN/WAN topologies (MPLS, Frame Relay, ATM) Security concepts and network infrastructure design Network performance and fault/alert management Solid understanding of: Operating systems Linux, Windows Cloud and virtualisation technologies SDN/NFV, Public/Private Cloud Performance tools HP/OV, Tivoli, EMC SMARTS, ArcSight Relevant certifications CCNP or CCIE or Juniper equivalent Formal presales training (e.g. Sandler, Siebel, Afterburner, Udemy) Excellent communication and presentation skills verbal, written, and visual Desirable qualifications: Degree in Computer Science, Software Engineering, or equivalent technical military training Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop Familiarity with security audits, RFP/RFI responses Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills. Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms. Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Principal Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: Leading technical discovery and supporting the full sales cycle Creating and delivering high-impact demos and presentations Differentiating solutions from competitors using compelling value stories Acting as a technical expert across integrators, service providers, and Government Partnering with product and engineering to influence roadmaps and relay market feedback Contributing to technical documentation, RFPs, and whitepapers Mentoring Sales Engineers, attending client meetings alongside them Building strong customer relationships and identifying upsell opportunities Representing customer needs internally and advocating for technical alignment Participating in industry events, speaking engagements, and strategic initiatives Additional Details Remote Working: Muust be comfortable with regular travel for client meetings 3-4 days per week
Excellent opportunity for a Technical Business Development Manager to join a leading specialist in advanced motion control solutions supporting a number of key market sectors. Their product portfolio includes motors, drives, actuators, gearboxes, integrated systems and associated instrumentation. This is a hybrid technical sales and business development role focused on new business generation, strategic account growth and delivering engineered solutions into OEM and test markets across the UK. Key responsibilities for the Technical Business Development Manager role covering the UK: Identify, prospect and win new business opportunities across OEM and test markets Develop and grow pipeline activity to meet and exceed sales and margin targets Deliver technical sales solutions across motors, drives, actuators, gearboxes and motion systems Work closely with Applications Engineers to deliver strategic and technically complex projects Support customers in product design and development with a strong technical bias Manage and expand existing accounts through structured account management Identify and promote cross-selling opportunities across the wider group Maintain accurate CRM records of all sales activities, visits and pipeline progression Liaise with suppliers and group businesses on new projects and product opportunities Negotiate NDAs and contracts where applicable Ensure compliance with company Health & Safety and Quality/ISO standards Key skills required for the Technical Business Development Manager role covering the UK: Proven experience in technical sales or business development Strong background in motors, drives and gearboxes (motion control experience essential) Demonstrated success in new business development and pipeline growth Experience selling into OEM environments Technical qualification in Mechanical or Electrical Engineering (HNC/HND or higher preferred) Confident using CRM systems to manage sales activity Strong IT skills including Excel, Word and PowerPoint Excellent written and verbal communication skills Able to work autonomously while contributing to a collaborative sales team This is a newly created position for a technical business development manager, aligning a specialist motion control product portfolio with strategic growth plans. It offers the opportunity to play a key role in shaping market development while working closely with engineering and technical teams to deliver high-value solutions. APPLY NOW! To apply for the Technical Business Development Manager role covering the whole of the UK, please send your CV to (url removed), or for more information contact Mike Belmar on (phone number removed).
31/03/2026
Full time
Excellent opportunity for a Technical Business Development Manager to join a leading specialist in advanced motion control solutions supporting a number of key market sectors. Their product portfolio includes motors, drives, actuators, gearboxes, integrated systems and associated instrumentation. This is a hybrid technical sales and business development role focused on new business generation, strategic account growth and delivering engineered solutions into OEM and test markets across the UK. Key responsibilities for the Technical Business Development Manager role covering the UK: Identify, prospect and win new business opportunities across OEM and test markets Develop and grow pipeline activity to meet and exceed sales and margin targets Deliver technical sales solutions across motors, drives, actuators, gearboxes and motion systems Work closely with Applications Engineers to deliver strategic and technically complex projects Support customers in product design and development with a strong technical bias Manage and expand existing accounts through structured account management Identify and promote cross-selling opportunities across the wider group Maintain accurate CRM records of all sales activities, visits and pipeline progression Liaise with suppliers and group businesses on new projects and product opportunities Negotiate NDAs and contracts where applicable Ensure compliance with company Health & Safety and Quality/ISO standards Key skills required for the Technical Business Development Manager role covering the UK: Proven experience in technical sales or business development Strong background in motors, drives and gearboxes (motion control experience essential) Demonstrated success in new business development and pipeline growth Experience selling into OEM environments Technical qualification in Mechanical or Electrical Engineering (HNC/HND or higher preferred) Confident using CRM systems to manage sales activity Strong IT skills including Excel, Word and PowerPoint Excellent written and verbal communication skills Able to work autonomously while contributing to a collaborative sales team This is a newly created position for a technical business development manager, aligning a specialist motion control product portfolio with strategic growth plans. It offers the opportunity to play a key role in shaping market development while working closely with engineering and technical teams to deliver high-value solutions. APPLY NOW! To apply for the Technical Business Development Manager role covering the whole of the UK, please send your CV to (url removed), or for more information contact Mike Belmar on (phone number removed).
Redline Group Ltd
Brough With St. Giles, Yorkshire
Our client, who are a leading Electronic Components Supplier with ambitious growth plans, are looking for a Business Development Manager - Midlands to join their team on a permanent basis. This role is fully remote, based in the field and would require regular travel across the Midlands to attend customer sites as a large part of the working week. My client has a large product portfolio including Custom Batteries, Power Supplies, Semiconductors, Electromechanical Components and more. Key responsibilities of the Business Development Manager - Midlands job: Maintain and develop a profitable customer portfolio by understanding customer requirements and offering tailored, ethical sales solutions. Drive design-in activity across your account base using full group engineering and technical resources. Develop strategic account plans to ensure successful delivery of growth objectives. Proactively respond to, qualify, and convert sales enquiries within agreed timescales, securing orders to support revenue targets. Take full commercial ownership of customer relationships, delivering both customer satisfaction and business development within assigned accounts. Achieve or exceed assigned Sales and Gross Profit budgets. Experience required for the Business Development Manager - Midlands job: Strong understanding of the electronics industry, with excellent knowledge of electronic components and their applications. Proven track record in business development, account management, and strategic account planning. Ability to identify new markets, applications, and accounts, focusing on opportunities that will drive sustainable new business growth. Highly motivated, driven, and committed to achieving sales success. Knowledge or experience of VMI (Vendor Managed Inventory) solutions. If this Business Development Manager - Midlands job could be of interest, send your CV to (url removed) or call Ben on (phone number removed).
27/03/2026
Full time
Our client, who are a leading Electronic Components Supplier with ambitious growth plans, are looking for a Business Development Manager - Midlands to join their team on a permanent basis. This role is fully remote, based in the field and would require regular travel across the Midlands to attend customer sites as a large part of the working week. My client has a large product portfolio including Custom Batteries, Power Supplies, Semiconductors, Electromechanical Components and more. Key responsibilities of the Business Development Manager - Midlands job: Maintain and develop a profitable customer portfolio by understanding customer requirements and offering tailored, ethical sales solutions. Drive design-in activity across your account base using full group engineering and technical resources. Develop strategic account plans to ensure successful delivery of growth objectives. Proactively respond to, qualify, and convert sales enquiries within agreed timescales, securing orders to support revenue targets. Take full commercial ownership of customer relationships, delivering both customer satisfaction and business development within assigned accounts. Achieve or exceed assigned Sales and Gross Profit budgets. Experience required for the Business Development Manager - Midlands job: Strong understanding of the electronics industry, with excellent knowledge of electronic components and their applications. Proven track record in business development, account management, and strategic account planning. Ability to identify new markets, applications, and accounts, focusing on opportunities that will drive sustainable new business growth. Highly motivated, driven, and committed to achieving sales success. Knowledge or experience of VMI (Vendor Managed Inventory) solutions. If this Business Development Manager - Midlands job could be of interest, send your CV to (url removed) or call Ben on (phone number removed).
Sales and Business Development Manager Salary- £75,000 DOE The Sterling Thermal Technology team is fast-growing and ambitious, working together to partner and to pioneer at the forefront of our industry. What we create together matters. We have an opportunity for an organised individual with manufacturing background to join our Business Operations Team. The Sales and Business Development Manager role Drive business growth within the defence sector and other allocated verticals by managing client accounts, generating new leads, and building strategic relationships. This role will focus on managing the full business development cycle, from opportunity identification and vendor registration to proposal submission and order realisation. To identify and cultivate ambassadors and Key Opinion Leaders with a preference for STT products and services. Create and issue timely and compliant bids with adherence to applicable commercial policies. The ideal candidate will have demonstrable experience working with OEMs and Tier 1 defence contractors, and will represent the company at site visits, exhibitions, and trade events. Who you will interact with - Responsible to: Head of Sales & Business Development. - Directly supervising: N/A. - Staff relations: Applications Team, Project Management, Engineering, Production, Quality. General Sales and Business Development Manager Duties - Contribute to the achievement of business objectives and revenue targets. - Maintain strict confidentiality on all matters relating to company business - Ensure adherence to company policies, processes, and values at all times. - Always demonstrate company culture and values Specific Duties Develop and execute sales and account management strategies specifically targeted at the defence sector and any other allocated verticals. Lead all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing. Work closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy. Build strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner. Attend industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities. Create and issue timely and compliant bids with adherence to applicable commercial policies. Personally lead the phases of the sales cycle from bid submission to order realisation. To understand the client operations organisation, who the key decision makers are and manage the STT relationship with clients key people. Develop, document, and manage the shared strategy process that captures both the agreed customer and STT agenda. Deliver the successful implementation of actions arising out of the shared strategy to customer satisfaction Work closely with STT Project Managers and Operations Dept on project delivery status, implementing communication management (mode, frequency, and responsiveness) to ensure best-in-class customer experience. Escalate to Senior Management where there is a concern. Identify key strategically important customers, develop direct relationships with key influencers and decision makers in those key customers. Using the CRM and MRP systems, maintain accurate and up to date information on assigned customer account e.g. forecast, order status and VOC. Submit customer pre and post visit report. Maintain best-in-class customer experience through professional engagement and highest standard of work delivery. Key skills required Exceed sales targets Bid submission: 100% (key accounts), 95% all others Best-in-class customer experience at each phase of the sales cycle 100% completion of strategic actions 100% on time completion of actions arising from VOC register Accurate and timely customer visit report and CRM updates Skill requirements Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors. Strong understanding of defence industry procurement processes and compliance needs. Experience completing vendor registrations and pre-qualification documentation. Experience in delivering success in a target-driven and dynamic project-driven environment. Confident and credible when dealing with technical queries to customers and wider business. Technically and commercially capable of operating independently. Ability to co-ordinate requirements for client visit, including extensive and execution of plan. Prepared to travel extensively to customers location, locally and internationally Self-starter with strong planning, follow-up, and negotiation abilities. Comfortable working independently and collaboratively across departments. Ability to effectively plan and prioritise workload. Ability to set and maintain systems and procedures. Able to build strong relationships; internal and external. Good interpersonal, oral and written communication skills. Clarity of view and focus on objectives; results driven. Effective motivator. How we ll support you The training and development needs of this position will be determined in consultation with the Head of Sales & Business Development. Benefits package 25 days holiday + bank holidays Life assurance Pension Health cash plan On-site parking On-site electric charging points Social events Seasonal flu jabs Closing Date: 7th October 2025 Sales and Business Development Manager
04/10/2025
Full time
Sales and Business Development Manager Salary- £75,000 DOE The Sterling Thermal Technology team is fast-growing and ambitious, working together to partner and to pioneer at the forefront of our industry. What we create together matters. We have an opportunity for an organised individual with manufacturing background to join our Business Operations Team. The Sales and Business Development Manager role Drive business growth within the defence sector and other allocated verticals by managing client accounts, generating new leads, and building strategic relationships. This role will focus on managing the full business development cycle, from opportunity identification and vendor registration to proposal submission and order realisation. To identify and cultivate ambassadors and Key Opinion Leaders with a preference for STT products and services. Create and issue timely and compliant bids with adherence to applicable commercial policies. The ideal candidate will have demonstrable experience working with OEMs and Tier 1 defence contractors, and will represent the company at site visits, exhibitions, and trade events. Who you will interact with - Responsible to: Head of Sales & Business Development. - Directly supervising: N/A. - Staff relations: Applications Team, Project Management, Engineering, Production, Quality. General Sales and Business Development Manager Duties - Contribute to the achievement of business objectives and revenue targets. - Maintain strict confidentiality on all matters relating to company business - Ensure adherence to company policies, processes, and values at all times. - Always demonstrate company culture and values Specific Duties Develop and execute sales and account management strategies specifically targeted at the defence sector and any other allocated verticals. Lead all phases of the business development process: opportunity identification, vendor registration, bidding, negotiation, and closing. Work closely with the Head of Sales and Business Development to align strategic objectives, share market intelligence, and ensure a coordinated approach to client engagement and bid strategy. Build strong relationships with OEMs, defence primes, procurement teams, and government entities, positioning STT as a preferred partner. Attend industry exhibitions, conferences, and networking events to promote the company and identify new business opportunities. Create and issue timely and compliant bids with adherence to applicable commercial policies. Personally lead the phases of the sales cycle from bid submission to order realisation. To understand the client operations organisation, who the key decision makers are and manage the STT relationship with clients key people. Develop, document, and manage the shared strategy process that captures both the agreed customer and STT agenda. Deliver the successful implementation of actions arising out of the shared strategy to customer satisfaction Work closely with STT Project Managers and Operations Dept on project delivery status, implementing communication management (mode, frequency, and responsiveness) to ensure best-in-class customer experience. Escalate to Senior Management where there is a concern. Identify key strategically important customers, develop direct relationships with key influencers and decision makers in those key customers. Using the CRM and MRP systems, maintain accurate and up to date information on assigned customer account e.g. forecast, order status and VOC. Submit customer pre and post visit report. Maintain best-in-class customer experience through professional engagement and highest standard of work delivery. Key skills required Exceed sales targets Bid submission: 100% (key accounts), 95% all others Best-in-class customer experience at each phase of the sales cycle 100% completion of strategic actions 100% on time completion of actions arising from VOC register Accurate and timely customer visit report and CRM updates Skill requirements Proven heat exchanger experience in B2B sales or business development, ideally within the defence, engineering, or manufacturing sectors. Strong understanding of defence industry procurement processes and compliance needs. Experience completing vendor registrations and pre-qualification documentation. Experience in delivering success in a target-driven and dynamic project-driven environment. Confident and credible when dealing with technical queries to customers and wider business. Technically and commercially capable of operating independently. Ability to co-ordinate requirements for client visit, including extensive and execution of plan. Prepared to travel extensively to customers location, locally and internationally Self-starter with strong planning, follow-up, and negotiation abilities. Comfortable working independently and collaboratively across departments. Ability to effectively plan and prioritise workload. Ability to set and maintain systems and procedures. Able to build strong relationships; internal and external. Good interpersonal, oral and written communication skills. Clarity of view and focus on objectives; results driven. Effective motivator. How we ll support you The training and development needs of this position will be determined in consultation with the Head of Sales & Business Development. Benefits package 25 days holiday + bank holidays Life assurance Pension Health cash plan On-site parking On-site electric charging points Social events Seasonal flu jabs Closing Date: 7th October 2025 Sales and Business Development Manager
Sales & Business Development Manager Location Droitwich Salary 40- 60k per annum negotiable Full time 40 hours per week with some options for flexible working Benefits: Company pension On-site parking Full job description As Sales and Business Development Manager you will play a pivotal role in ensuring the continued success of the company, securing customers with PVD Coating and/or PVD Coating Equipment needs that can be fulfilled with the Company's industry leading product and service range. This role will require the successful applicant to secure profitable business with customers within both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. Conduct comprehensive market analysis to identify emerging opportunities, new sectors and potential strategic partners. Evaluate historical and potential applications for the Company's technology to inform business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit at appropriate Tradeshows, Conferences and Industry events, to enhance brand visibility and foster new business relationships. Identify, initiate and develop relationships with key stakeholders, industry influencers and potential partners. Collaborate with the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response to customer RFQs. Ensure appropriate follow up of all quotations, with a view to either securing the order, or feedback from the customer. Account Management: Structured management of existing accounts, ensuring customer requirements are being fulfilled. Gain an appropriate understanding of the customer's future needs and expectations. Ensuring the Company's customers are fully informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business Development or Marketing experience is essential ideally within PVD Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently and collaboratively. Strong ethical standards and professional demeanour. Ability to navigate challenging situations with diplomacy and sensitivity. Please forward your CV & covering letter in the first instance Wright Staff are acting as an employment business in relation to this vacancy.
02/10/2025
Full time
Sales & Business Development Manager Location Droitwich Salary 40- 60k per annum negotiable Full time 40 hours per week with some options for flexible working Benefits: Company pension On-site parking Full job description As Sales and Business Development Manager you will play a pivotal role in ensuring the continued success of the company, securing customers with PVD Coating and/or PVD Coating Equipment needs that can be fulfilled with the Company's industry leading product and service range. This role will require the successful applicant to secure profitable business with customers within both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. Conduct comprehensive market analysis to identify emerging opportunities, new sectors and potential strategic partners. Evaluate historical and potential applications for the Company's technology to inform business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit at appropriate Tradeshows, Conferences and Industry events, to enhance brand visibility and foster new business relationships. Identify, initiate and develop relationships with key stakeholders, industry influencers and potential partners. Collaborate with the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response to customer RFQs. Ensure appropriate follow up of all quotations, with a view to either securing the order, or feedback from the customer. Account Management: Structured management of existing accounts, ensuring customer requirements are being fulfilled. Gain an appropriate understanding of the customer's future needs and expectations. Ensuring the Company's customers are fully informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business Development or Marketing experience is essential ideally within PVD Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently and collaboratively. Strong ethical standards and professional demeanour. Ability to navigate challenging situations with diplomacy and sensitivity. Please forward your CV & covering letter in the first instance Wright Staff are acting as an employment business in relation to this vacancy.
Job Description Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Cloud Platform Engineer at JPMorgan Chase within the Chief Data and Analytics Office, you'll be a key player in our agile team. We work together to enhance, build, and deliver top-notch technology products securely and efficiently. Your expertise and problem-solving skills will be crucial in promoting business impact and tackling a diverse array of technical challenges. This role offers the opportunity to apply and grow your skills in a dynamic and collaborative environment. Job Responsibilities: Provide technical guidance and direction to support business, technical teams, contractors, and vendors. Develop secure, high-quality production code; review and debug code written by others. Drive decisions influencing product design, application functionality, and technical operations. Lead design and development of secure, scalable, reliable cloud infrastructure and platform tools; serve as a subject matter expert and provide technical leadership to the cloud engineering team. Advocate firmwide frameworks, tools, and practices within the Software Development Life Cycle. Influence peers and project decision-makers to adopt leading-edge technologies. Collaborate with development teams to deliver high-quality, secure, scalable cloud applications. Identify improvement areas and prioritize initiatives aligning with business goals. Stay updated with cloud technology advancements; recommend adoption and implementation of new tools/technologies. Ensure compliance with security and regulatory requirements for the cloud. Manage Data Platforms Amazon EKS estate across multiple clusters and AWS accounts; contribute to Kubernetes software best practices, drive adoption, and coordinate annual upgrades/migrations. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience Deep understanding of Kubernetes as a Runtime Platform, including core concepts. Experience managing upgrades and migrations of Amazon EKS clusters. Development of Kubernetes operators to automate toil and improve developer experience. Hands-on experience with one or more cloud computing platform providers (AWS, Azure, GCP). Experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane, and Cloud Formation. Proficiency with programming languages like Golang, Python, Java, JavaScript/TypeScript. Experience with CNCF and alternative tooling. Strong knowledge of cloud security best practices, shift-left methodologies, and DevSecOps processes. Formal training or certification on software engineering concepts and applied experience. Advanced knowledge of software applications and technical processes, with expertise in one or more technical disciplines (e.g., cloud, AI, machine learning, mobile). Ability to tackle design and functionality problems independently with little to no oversight, with a background in Computer Science, Computer Engineering, Mathematics, or a related technical field. Preferred qualifications, capabilities, and skills Experience implementing multi-cloud architectures CKA and/or CKAD certifications. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
01/09/2025
Full time
Job Description Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products. As a Senior Lead Cloud Platform Engineer at JPMorgan Chase within the Chief Data and Analytics Office, you'll be a key player in our agile team. We work together to enhance, build, and deliver top-notch technology products securely and efficiently. Your expertise and problem-solving skills will be crucial in promoting business impact and tackling a diverse array of technical challenges. This role offers the opportunity to apply and grow your skills in a dynamic and collaborative environment. Job Responsibilities: Provide technical guidance and direction to support business, technical teams, contractors, and vendors. Develop secure, high-quality production code; review and debug code written by others. Drive decisions influencing product design, application functionality, and technical operations. Lead design and development of secure, scalable, reliable cloud infrastructure and platform tools; serve as a subject matter expert and provide technical leadership to the cloud engineering team. Advocate firmwide frameworks, tools, and practices within the Software Development Life Cycle. Influence peers and project decision-makers to adopt leading-edge technologies. Collaborate with development teams to deliver high-quality, secure, scalable cloud applications. Identify improvement areas and prioritize initiatives aligning with business goals. Stay updated with cloud technology advancements; recommend adoption and implementation of new tools/technologies. Ensure compliance with security and regulatory requirements for the cloud. Manage Data Platforms Amazon EKS estate across multiple clusters and AWS accounts; contribute to Kubernetes software best practices, drive adoption, and coordinate annual upgrades/migrations. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and proficient advanced experience Deep understanding of Kubernetes as a Runtime Platform, including core concepts. Experience managing upgrades and migrations of Amazon EKS clusters. Development of Kubernetes operators to automate toil and improve developer experience. Hands-on experience with one or more cloud computing platform providers (AWS, Azure, GCP). Experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane, and Cloud Formation. Proficiency with programming languages like Golang, Python, Java, JavaScript/TypeScript. Experience with CNCF and alternative tooling. Strong knowledge of cloud security best practices, shift-left methodologies, and DevSecOps processes. Formal training or certification on software engineering concepts and applied experience. Advanced knowledge of software applications and technical processes, with expertise in one or more technical disciplines (e.g., cloud, AI, machine learning, mobile). Ability to tackle design and functionality problems independently with little to no oversight, with a background in Computer Science, Computer Engineering, Mathematics, or a related technical field. Preferred qualifications, capabilities, and skills Experience implementing multi-cloud architectures CKA and/or CKAD certifications. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Sales & Business Development Manager Location Droitwich Salary 40- 60k per annum negotiable Full time 40 hours per week with some options for flexible working Benefits: Company pension On-site parking Full job description As Sales and Business Development Manager you will play a pivotal role in ensuring the continued success of the company, securing customers with PVD Coating and/or PVD Coating Equipment needs that can be fulfilled with the Company's industry leading product and service range. This role will require the successful applicant to secure profitable business with customers within both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. Conduct comprehensive market analysis to identify emerging opportunities, new sectors and potential strategic partners. Evaluate historical and potential applications for the Company's technology to inform business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit at appropriate Tradeshows, Conferences and Industry events, to enhance brand visibility and foster new business relationships. Identify, initiate and develop relationships with key stakeholders, industry influencers and potential partners. Collaborate with the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response to customer RFQs. Ensure appropriate follow up of all quotations, with a view to either securing the order, or feedback from the customer. Account Management: Structured management of existing accounts, ensuring customer requirements are being fulfilled. Gain an appropriate understanding of the customer's future needs and expectations. Ensuring the Company's customers are fully informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business Development or Marketing experience is essential ideally within PVD Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently and collaboratively. Strong ethical standards and professional demeanour. Ability to navigate challenging situations with diplomacy and sensitivity. Please forward your CV & covering letter in the first instance Wright Staff are acting as an employment business in relation to this vacancy.
26/08/2025
Full time
Sales & Business Development Manager Location Droitwich Salary 40- 60k per annum negotiable Full time 40 hours per week with some options for flexible working Benefits: Company pension On-site parking Full job description As Sales and Business Development Manager you will play a pivotal role in ensuring the continued success of the company, securing customers with PVD Coating and/or PVD Coating Equipment needs that can be fulfilled with the Company's industry leading product and service range. This role will require the successful applicant to secure profitable business with customers within both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. Conduct comprehensive market analysis to identify emerging opportunities, new sectors and potential strategic partners. Evaluate historical and potential applications for the Company's technology to inform business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit at appropriate Tradeshows, Conferences and Industry events, to enhance brand visibility and foster new business relationships. Identify, initiate and develop relationships with key stakeholders, industry influencers and potential partners. Collaborate with the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response to customer RFQs. Ensure appropriate follow up of all quotations, with a view to either securing the order, or feedback from the customer. Account Management: Structured management of existing accounts, ensuring customer requirements are being fulfilled. Gain an appropriate understanding of the customer's future needs and expectations. Ensuring the Company's customers are fully informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business Development or Marketing experience is essential ideally within PVD Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently and collaboratively. Strong ethical standards and professional demeanour. Ability to navigate challenging situations with diplomacy and sensitivity. Please forward your CV & covering letter in the first instance Wright Staff are acting as an employment business in relation to this vacancy.
UKI Market Engagement Lead Location: London Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: At Accenture we are seeking professionals who want to make a real difference and have the passion and experience to bring Oracle Cloud to our clients and help them achieve results. As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. Job Description: We are looking to add to our Accenture Open Innovation team and global practice community a passionate innovator, technologist, and leader with an entrepreneurial mindset to lead Open Innovation programs in Europe. You will work closely with the Global Program Lead, the European Program Lead, Industry and Technology Segment Leads, as well as the Client Innovation Services team in the region s innovation hubs, to ensure clients are leveraging the next generation of priority startup partners to accelerate their digital transformation journey. You will foster a culture of innovation in the region by driving the engagement between local leaders of client accounts, clients and priority startups in the Open Innovation and Ventures portfolio of partners. You will be a catalyst for innovation and grow Accenture s brand in the marketplace and region. This is a highly visible role, working with Accenture Leadership and other key senior managers. The role involves continuous engagement with the innovation ecosystem and internal Accenture teams. In addition, you will collaborate with industry, digital, technology, and other groups across Accenture to drive awareness, generate interest, and deliver impact for Accenture and its Global 2000 clients. You will: Open Innovation Go To Market Leads will have the following key responsibilities. Drive client impact and partner related revenue growth by working with regional client account teams, as well as other internal teams to bring relevant, disruptive startup solutions to clients from our portfolio of priority partners Create and maintain a regional client sales pipeline, originate and support client opportunities, and support Accenture Open Innovation industry and technology segment leads in growing our key partners business Build an internal network across key Accenture stakeholders to drive local employee engagement, expand awareness of an open innovation approach Job Qualifications Bachelor s degree in business, technology, or engineering or equivalent work experience Minimum 7 years of professional experience in consulting, business development, sales, and or product management Strong technical acumen and agility to navigate, structure, and pitch business ideas with new technologies e.g., AI, FinTech, software development, infrastructure, IoT, mobile Startup or entrepreneurial experience with enterprise technologies Preferred Qualifications Relationship management, alliance building, or partnership management experience in an entrepreneurial technology environment Project management experience Intellectual curiosity with regards to new technologies, business models, or creative solutions that can serve clients in an innovative manor Strong interest in and understanding of the latest enterprise technology innovation trends and resulting impacts Technology sales experience Demonstrated professional experience in at least one industry in which Accenture operates Financial services, Telecom, Resources, etc. Professional Skill Requirements Proven ability to build, manage, and foster a team oriented environment Proven ability to work creatively and analytically in a problem solving environment Desire to work in an information systems environment Excellent communication written and oral and interpersonal skills Excellent leadership and management skills Proven ability to work in an agile environment Able to quickly switch between, and balance, strategic thinking and execution Proven ability to take personal ownership of projects and drive towards successful completion in spite of complex challenges At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year (30 days' vacation at Manager level), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Show more Show less Qualifications .
24/09/2022
Full time
UKI Market Engagement Lead Location: London Salary: Competitive salary and package dependent on experience Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: At Accenture we are seeking professionals who want to make a real difference and have the passion and experience to bring Oracle Cloud to our clients and help them achieve results. As part of the 54,000+ Accenture Oracle skilled professionals in our global community, you will join the UK and Ireland Oracle business group team where we play a central role in working with some of the world's most dynamic global companies, responsible for helping them address some of the top challenges faced today. Within our Oracle practice, functional and technical professionals work with our clients to transform their business into the digital era. With a focus on migration into Oracle Cloud or delivering cloud native solution on Oracle Cloud, our Oracle practice offers and delivers an unparalleled digital footprint for our customers. Job Description: We are looking to add to our Accenture Open Innovation team and global practice community a passionate innovator, technologist, and leader with an entrepreneurial mindset to lead Open Innovation programs in Europe. You will work closely with the Global Program Lead, the European Program Lead, Industry and Technology Segment Leads, as well as the Client Innovation Services team in the region s innovation hubs, to ensure clients are leveraging the next generation of priority startup partners to accelerate their digital transformation journey. You will foster a culture of innovation in the region by driving the engagement between local leaders of client accounts, clients and priority startups in the Open Innovation and Ventures portfolio of partners. You will be a catalyst for innovation and grow Accenture s brand in the marketplace and region. This is a highly visible role, working with Accenture Leadership and other key senior managers. The role involves continuous engagement with the innovation ecosystem and internal Accenture teams. In addition, you will collaborate with industry, digital, technology, and other groups across Accenture to drive awareness, generate interest, and deliver impact for Accenture and its Global 2000 clients. You will: Open Innovation Go To Market Leads will have the following key responsibilities. Drive client impact and partner related revenue growth by working with regional client account teams, as well as other internal teams to bring relevant, disruptive startup solutions to clients from our portfolio of priority partners Create and maintain a regional client sales pipeline, originate and support client opportunities, and support Accenture Open Innovation industry and technology segment leads in growing our key partners business Build an internal network across key Accenture stakeholders to drive local employee engagement, expand awareness of an open innovation approach Job Qualifications Bachelor s degree in business, technology, or engineering or equivalent work experience Minimum 7 years of professional experience in consulting, business development, sales, and or product management Strong technical acumen and agility to navigate, structure, and pitch business ideas with new technologies e.g., AI, FinTech, software development, infrastructure, IoT, mobile Startup or entrepreneurial experience with enterprise technologies Preferred Qualifications Relationship management, alliance building, or partnership management experience in an entrepreneurial technology environment Project management experience Intellectual curiosity with regards to new technologies, business models, or creative solutions that can serve clients in an innovative manor Strong interest in and understanding of the latest enterprise technology innovation trends and resulting impacts Technology sales experience Demonstrated professional experience in at least one industry in which Accenture operates Financial services, Telecom, Resources, etc. Professional Skill Requirements Proven ability to build, manage, and foster a team oriented environment Proven ability to work creatively and analytically in a problem solving environment Desire to work in an information systems environment Excellent communication written and oral and interpersonal skills Excellent leadership and management skills Proven ability to work in an agile environment Able to quickly switch between, and balance, strategic thinking and execution Proven ability to take personal ownership of projects and drive towards successful completion in spite of complex challenges At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days' vacation per year (30 days' vacation at Manager level), private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Show more Show less Qualifications .
Job Introduction BBC Design & Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff. It is this technology that connects our colleagues and our viewers to our content. To support the BBC, now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting. Our objectives are to: Deliver agreed portfolio priorities to plan Delivery on our major projects Be a strategic partner with the rest of the BBC Make real the Engineering Operating model Build the capability we need to deliver the Engineering Vision This role sits within Corporate Systems in BBC Design & Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical functions including HR, Finance, Procurement, Legal and Workplace Role Responsibility The purpose of this role is to ensure that the overall performance of SAP Finance applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders. This is a business support role. Its scope is: Systems complexity: The systems landscape will contain applications typically involving multiple business and technical dependencies, business critical systems and processes and commercially sensitive environments Stakeholder management: First point of contact for a variety of stakeholder 3rd Party Relationships: Supporting 3rd party partners and suppliers supporting delivering application services and projects typically to the value of 100K Information & Security management: Ensure that all the requirements of statutory and BBC safety regulations are fully met including adherence to the BBC's policies. Recruitment: Support recruitment process for the team by taking part in selection boards and making selection decisions for engagement of new colleagues including specialist contractors. Project Support - Provide SME input into projects relating to Finance systems and support implementations and transitions into BAU Key Accountabilities 1. Systems Management - Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems. Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies. Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations. 2. System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture. 3. Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams Responsible for providing technical expertise to project teams throughout the lifecycle of a project Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards Change, Configuration and release management - Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment. 4. Incident Management - Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages. 5. Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database. 6. Non Functional Requirements - Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security. Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task. 7. Knowledge Management - Responsible for the production of technical documentation, ensuring quality and accuracy Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained 8. 3rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts Are you the right candidate? Detailed Knowledge of SAP Financials including: FI - General Ledger (New GL) FI - Asset Accounting/Lease Accounting (CLM) FI - Taxes FI - Accounts Payable FI - Accounts Receivable FI - Cash & Banking (including Treasury) CO - Project Systems including WIP CO - Profit Centre Accounting CO - Cost Centre Accounting Detailed Integration Knowledge with SAP MM/SD/BW/HR Financial background - Accountancy or demonstrable finance related experience Experience in managing a complex technical systems/environment Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques Authoritative knowledge of security policies and statutory requirements relevant to the role Experience in working with 3rd party suppliers Experience of providing a high quality service in a demanding customer service environment Nice to have skills: Experience of working with BW, BO Dashboards, BODS or BPC Experience of working with SRM or Opentext VIM Qualified Accountant (CIMA or ACCA) Knowledge of ITIL standards and the principles of service support and delivery Knowledge of change and configuration management procedures. Experience of designing and delivering training. Understanding of a complex global SAP landscape - including interfaces i.e. payroll, expenses, banking etc Experience of implementing SAP Finance end to end solutions Knowledge and experience of Finance/SAP best practices Knowledge of SAP security and authorisations. Solution orientated and problem solving. Package Description Band: D Contract type: Perm- full time Location: London or Cardiff We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
23/09/2022
Full time
Job Introduction BBC Design & Engineering provides the foundations for broadcasting - we keep the BBC's services on-air 24 hours a day, seven days a week. That means everything from transmission for TV and radio - enabling us to reach 97% of adults in the UK every week including the cameras, mixing desks, email and business systems for our world-class programme makers and staff. It is this technology that connects our colleagues and our viewers to our content. To support the BBC, now and in the future, our priorities are to make sure we're flexible, efficient and can take advantage of all the digital developments happening in broadcasting. Our objectives are to: Deliver agreed portfolio priorities to plan Delivery on our major projects Be a strategic partner with the rest of the BBC Make real the Engineering Operating model Build the capability we need to deliver the Engineering Vision This role sits within Corporate Systems in BBC Design & Engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the BBC's business critical functions including HR, Finance, Procurement, Legal and Workplace Role Responsibility The purpose of this role is to ensure that the overall performance of SAP Finance applications meets business requirements. The role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders. This is a business support role. Its scope is: Systems complexity: The systems landscape will contain applications typically involving multiple business and technical dependencies, business critical systems and processes and commercially sensitive environments Stakeholder management: First point of contact for a variety of stakeholder 3rd Party Relationships: Supporting 3rd party partners and suppliers supporting delivering application services and projects typically to the value of 100K Information & Security management: Ensure that all the requirements of statutory and BBC safety regulations are fully met including adherence to the BBC's policies. Recruitment: Support recruitment process for the team by taking part in selection boards and making selection decisions for engagement of new colleagues including specialist contractors. Project Support - Provide SME input into projects relating to Finance systems and support implementations and transitions into BAU Key Accountabilities 1. Systems Management - Be the systems specialist for Finance modules of SAP ECC and other Finance related Systems. Lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with BBC Engineering strategies. Work with the Systems Owner to ensure system performance (KPI's) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations. 2. System Architecture: Responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture. 3. Project Engagement - Responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams Responsible for providing technical expertise to project teams throughout the lifecycle of a project Working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations/services are fit for purpose, supportable, and are built against agreed specification and installation standards Change, Configuration and release management - Responsible for minor/major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for UAT, testing and deployment of upgrades into the production environment. 4. Incident Management - Responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages. 5. Problem Management - Responsible for Problem Management for systems assigned, ensuring that known issues and workarounds are documented and input into a Known Error Database. 6. Non Functional Requirements - Responsible for ensuring systems align with BBC's non-functional requirements including accessibility, performance, disaster recovery and security. Ensure all work is conducted in accordance with current safety legislation and BBC safety policies, security policies and statutory requirements relevant to the task. 7. Knowledge Management - Responsible for the production of technical documentation, ensuring quality and accuracy Responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained 8. 3rd Party Suppliers - Responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts Are you the right candidate? Detailed Knowledge of SAP Financials including: FI - General Ledger (New GL) FI - Asset Accounting/Lease Accounting (CLM) FI - Taxes FI - Accounts Payable FI - Accounts Receivable FI - Cash & Banking (including Treasury) CO - Project Systems including WIP CO - Profit Centre Accounting CO - Cost Centre Accounting Detailed Integration Knowledge with SAP MM/SD/BW/HR Financial background - Accountancy or demonstrable finance related experience Experience in managing a complex technical systems/environment Experienced in managing conflicting demands in situations of pressure where priorities are rapidly changing Experience of having to communicate clearly with a range of people at different levels of the organisation and explain and discuss technical issues using a range of styles, tools and techniques Authoritative knowledge of security policies and statutory requirements relevant to the role Experience in working with 3rd party suppliers Experience of providing a high quality service in a demanding customer service environment Nice to have skills: Experience of working with BW, BO Dashboards, BODS or BPC Experience of working with SRM or Opentext VIM Qualified Accountant (CIMA or ACCA) Knowledge of ITIL standards and the principles of service support and delivery Knowledge of change and configuration management procedures. Experience of designing and delivering training. Understanding of a complex global SAP landscape - including interfaces i.e. payroll, expenses, banking etc Experience of implementing SAP Finance end to end solutions Knowledge and experience of Finance/SAP best practices Knowledge of SAP security and authorisations. Solution orientated and problem solving. Package Description Band: D Contract type: Perm- full time Location: London or Cardiff We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Starting salary: £34,629 Job level: Level 3 Zone 2 Work location: 5 Pancras Square, N1C 4AG Hours per week: 36 Contract type: Permanent x2 Closing date: Sunday 25 September 2022 at 23:59 Interviews to be held : TBC Alternative flexible working options available / open to discussion Anonymised Application - in keeping with Camden s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About us In Camden we are committed to working together to make our borough the best place to live, work, study, and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. Here s where you can help decide a better future for us all. The role The post holder will play a key part in driving and delivering innovative change in Service processes and play a leading role in the management and strategic development of Camden s Highway Asset Management System and strategies to ensure that the Council s statutory responsibilities are met. You will be responsible for providing technical support, including user support, identifying and implementing improvements and promoting the use of the asset management system to ensure its business benefits are maximised across directorates. You will take responsibility for a range of data analysis and reporting such as: To update and maintain Camden s Asset Register using a range of Geographic Information Systems (GIS) software (QGIS, MapInfo) and asset management database systems, Use GIS to provide analytical support to the Engineering Service on a wide variety of technical Highway Enquires, Prepar Whole Government Accounts to meet statutory financial obligations, Use GIS to calculate budget estimates in Council briefing papers and information requests, Work with teams internally and externally providing data on government initiatives i.e. carbon reduction targets To succeed, you will partake in the overall management of projects including project plans, briefs and the recruitment and supervision of temporary/project staff to achieve objectives and ensure project delivery. About you We are looking for someone with an understanding of the types of assets located on the public highway, or experience working in an Engineering or Highways environment would be an advantage. You will have an awareness and understanding of new technological developments and innovations in Highways Asset Management. The ideal candidate will have knowledge of business intelligence tools such as QlikView/Qliksense and also have experience with relational databases such as PostgreSQL. You will need to have an understanding of the principles of strategic asset management, planning and programming aswell as data quality issues and quality assurance techniques. To find out more about what it is like to work at Camden, meet some of our People by clicking HERE Working for Camden We re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we re supporting our communities, and we ll redefine what a career can be. If that sounds good to you, we d love to talk. At Camden, you ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits. Additional information To view the Job Profile, please click HERE To apply for this job please follow the "Apply" link. In the Why you? section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 Pancras Square, London, N1C 4AG.
21/09/2022
Full time
Starting salary: £34,629 Job level: Level 3 Zone 2 Work location: 5 Pancras Square, N1C 4AG Hours per week: 36 Contract type: Permanent x2 Closing date: Sunday 25 September 2022 at 23:59 Interviews to be held : TBC Alternative flexible working options available / open to discussion Anonymised Application - in keeping with Camden s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About us In Camden we are committed to working together to make our borough the best place to live, work, study, and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. Here s where you can help decide a better future for us all. The role The post holder will play a key part in driving and delivering innovative change in Service processes and play a leading role in the management and strategic development of Camden s Highway Asset Management System and strategies to ensure that the Council s statutory responsibilities are met. You will be responsible for providing technical support, including user support, identifying and implementing improvements and promoting the use of the asset management system to ensure its business benefits are maximised across directorates. You will take responsibility for a range of data analysis and reporting such as: To update and maintain Camden s Asset Register using a range of Geographic Information Systems (GIS) software (QGIS, MapInfo) and asset management database systems, Use GIS to provide analytical support to the Engineering Service on a wide variety of technical Highway Enquires, Prepar Whole Government Accounts to meet statutory financial obligations, Use GIS to calculate budget estimates in Council briefing papers and information requests, Work with teams internally and externally providing data on government initiatives i.e. carbon reduction targets To succeed, you will partake in the overall management of projects including project plans, briefs and the recruitment and supervision of temporary/project staff to achieve objectives and ensure project delivery. About you We are looking for someone with an understanding of the types of assets located on the public highway, or experience working in an Engineering or Highways environment would be an advantage. You will have an awareness and understanding of new technological developments and innovations in Highways Asset Management. The ideal candidate will have knowledge of business intelligence tools such as QlikView/Qliksense and also have experience with relational databases such as PostgreSQL. You will need to have an understanding of the principles of strategic asset management, planning and programming aswell as data quality issues and quality assurance techniques. To find out more about what it is like to work at Camden, meet some of our People by clicking HERE Working for Camden We re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we re supporting our communities, and we ll redefine what a career can be. If that sounds good to you, we d love to talk. At Camden, you ll receive a host of benefits as well as joining a flexible working employer. Click HERE to see full details of our benefits. Additional information To view the Job Profile, please click HERE To apply for this job please follow the "Apply" link. In the Why you? section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit our recruitment website Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on , at or post to 5 Pancras Square, London, N1C 4AG.
Job level: Level 3 Zone 2 Work location: 5 Pancras Square, N1C 4AG Hours per week: 36 Contract type: Permanent x2 Closing date: Sunday 25 September 2022 at 23:59 Interviews to be held : TBC Alternative flexible working options available / open to discussion Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About us In Camden we are committed to working together to make our borough the best place to live, work, study, and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. Here's where you can help decide a better future for us all. The role The post holder will play a key part in driving and delivering innovative change in Service processes and play a leading role in the management and strategic development of Camden's Highway Asset Management System and strategies to ensure that the Council's statutory responsibilities are met. You will be responsible for providing technical support, including user support, identifying and implementing improvements and promoting the use of the asset management system to ensure its business benefits are maximised across directorates. You will take responsibility for a range of data analysis and reporting such as: To update and maintain Camden's Asset Register using a range of Geographic Information Systems (GIS) software (QGIS, MapInfo) and asset management database systems, Use GIS to provide analytical support to the Engineering Service on a wide variety of technical Highway Enquires, Prepar Whole Government Accounts to meet statutory financial obligations, Use GIS to calculate budget estimates in Council briefing papers and information requests, Work with teams internally and externally providing data on government initiatives i.e. carbon reduction targets To succeed, you will partake in the overall management of projects including project plans, briefs and the recruitment and supervision of temporary/ project staff to achieve objectives and ensure project delivery. About you We are looking for someone with an understanding of the types of assets located on the public highway, or experience working in an Engineering or Highways environment would be an advantage. You will have an awareness and understanding of new technological developments and innovations in Highways Asset Management. The ideal candidate will have knowledge of business intelligence tools such as QlikView/ Qliksense and also have experience with relational databases such as PostgreSQL. You will need to have an understanding of the principles of strategic asset management, planning and programming aswell as data quality issues and quality assurance techniques. Working for Camden We're ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we're supporting our communities, and we'll redefine what a career can be. If that sounds good to you, we'd love to talk. Additional information To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
20/09/2022
Full time
Job level: Level 3 Zone 2 Work location: 5 Pancras Square, N1C 4AG Hours per week: 36 Contract type: Permanent x2 Closing date: Sunday 25 September 2022 at 23:59 Interviews to be held : TBC Alternative flexible working options available / open to discussion Anonymised Application - in keeping with Camden's commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias. About us In Camden we are committed to working together to make our borough the best place to live, work, study, and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind. Here's where you can help decide a better future for us all. The role The post holder will play a key part in driving and delivering innovative change in Service processes and play a leading role in the management and strategic development of Camden's Highway Asset Management System and strategies to ensure that the Council's statutory responsibilities are met. You will be responsible for providing technical support, including user support, identifying and implementing improvements and promoting the use of the asset management system to ensure its business benefits are maximised across directorates. You will take responsibility for a range of data analysis and reporting such as: To update and maintain Camden's Asset Register using a range of Geographic Information Systems (GIS) software (QGIS, MapInfo) and asset management database systems, Use GIS to provide analytical support to the Engineering Service on a wide variety of technical Highway Enquires, Prepar Whole Government Accounts to meet statutory financial obligations, Use GIS to calculate budget estimates in Council briefing papers and information requests, Work with teams internally and externally providing data on government initiatives i.e. carbon reduction targets To succeed, you will partake in the overall management of projects including project plans, briefs and the recruitment and supervision of temporary/ project staff to achieve objectives and ensure project delivery. About you We are looking for someone with an understanding of the types of assets located on the public highway, or experience working in an Engineering or Highways environment would be an advantage. You will have an awareness and understanding of new technological developments and innovations in Highways Asset Management. The ideal candidate will have knowledge of business intelligence tools such as QlikView/ Qliksense and also have experience with relational databases such as PostgreSQL. You will need to have an understanding of the principles of strategic asset management, planning and programming aswell as data quality issues and quality assurance techniques. Working for Camden We're ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we're supporting our communities, and we'll redefine what a career can be. If that sounds good to you, we'd love to talk. Additional information To apply for this job please follow the "Apply" link. In the 'Why you?' section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the "About You" section. Inclusion and Diversity We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do. Asking for Adjustments Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions.
Who you'll be working with: At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page Why this role? We are growing and expanding our Business operations presence having more than doubled our Consulting headcount in just over two years and are planning to do so again by 2025 - It is an exciting time to join the Invent family! The projects you will work on may be varied but will enable you to build up deep knowledge in your field. An overview of the role: Business Operations as a function is responsible for managing the financial and operation wellbeing of Business (capability) Units through long-term forecasting and short-term business analysis, using collaborative and innovative working practices to support the business in achieving its goals. As a Business Operations Analyst, you will act as a business partner to all levels within the business unit and work closely with the business leadership team to support the overall management of the Business Unit. This is done through acting as the centre of all information in the business, and using management information and insight to drive optimised decision-making by the Business Unit leadership team. This role is highly cross-functional, and you will work regularly and closely with the rest of the Business Operations, Offshore Teams, Finance, Resourcing, HR, Recruitment, Sales, other Units and occasionally with client accounts/projects. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. What you will do Joining together multiple sources of information to form a coherent picture of the future financial and operational health of a business unit Presenting back to management level about your suggested actions to maximise business performance in the medium-term, and then onto C-suite level Presenting back to the Business Unit leadership team about your suggested actions to maximise business performance in the medium-term, and then to the Board as appropriate Management and control of internal costs Analysis of past financial and operational results and presenting of data in innovative ways to reinforce messaging Budget creation and management of the financial and operational performance of a Business Unit Support planning and execution of budget Support the INVENT GBL Exec and Sector / Capability Unit Leadership with operational and strategic issues to optimize resources use and profitability Manage and develop KPIs reporting for the Business Unit, monitoring and forecasting performance against budgeted KPI's, working with the leadership teams to ensure they are achieved Other ad-hoc reporting and activities as and when required by the Leadership team Why you? You likely already have some experience in an Operations / support role in the consulting industry and will be looking to move to an organisation and role that offers you the opportunity to further grow and develop your career utilising the following skills • Strong Senior Stakeholder Management experience • Experience with business and data analysis essential. • Experience of continuous process improvement is advantageous • Excel skills are essential - intermediate as a minimum • Knowledge of Power BI is advantageous • Strong attention to detail • Understanding of financial and operational drivers of a people business • A team player Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Work/Life Harmony We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at:
19/09/2022
Full time
Who you'll be working with: At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page Why this role? We are growing and expanding our Business operations presence having more than doubled our Consulting headcount in just over two years and are planning to do so again by 2025 - It is an exciting time to join the Invent family! The projects you will work on may be varied but will enable you to build up deep knowledge in your field. An overview of the role: Business Operations as a function is responsible for managing the financial and operation wellbeing of Business (capability) Units through long-term forecasting and short-term business analysis, using collaborative and innovative working practices to support the business in achieving its goals. As a Business Operations Analyst, you will act as a business partner to all levels within the business unit and work closely with the business leadership team to support the overall management of the Business Unit. This is done through acting as the centre of all information in the business, and using management information and insight to drive optimised decision-making by the Business Unit leadership team. This role is highly cross-functional, and you will work regularly and closely with the rest of the Business Operations, Offshore Teams, Finance, Resourcing, HR, Recruitment, Sales, other Units and occasionally with client accounts/projects. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses, and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. What you will do Joining together multiple sources of information to form a coherent picture of the future financial and operational health of a business unit Presenting back to management level about your suggested actions to maximise business performance in the medium-term, and then onto C-suite level Presenting back to the Business Unit leadership team about your suggested actions to maximise business performance in the medium-term, and then to the Board as appropriate Management and control of internal costs Analysis of past financial and operational results and presenting of data in innovative ways to reinforce messaging Budget creation and management of the financial and operational performance of a Business Unit Support planning and execution of budget Support the INVENT GBL Exec and Sector / Capability Unit Leadership with operational and strategic issues to optimize resources use and profitability Manage and develop KPIs reporting for the Business Unit, monitoring and forecasting performance against budgeted KPI's, working with the leadership teams to ensure they are achieved Other ad-hoc reporting and activities as and when required by the Leadership team Why you? You likely already have some experience in an Operations / support role in the consulting industry and will be looking to move to an organisation and role that offers you the opportunity to further grow and develop your career utilising the following skills • Strong Senior Stakeholder Management experience • Experience with business and data analysis essential. • Experience of continuous process improvement is advantageous • Excel skills are essential - intermediate as a minimum • Knowledge of Power BI is advantageous • Strong attention to detail • Understanding of financial and operational drivers of a people business • A team player Diversity Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Work/Life Harmony We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at: CSR We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances. In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK. More information is at available at:
Starling engineers love building things, creating new stuff, learning new technologies and working with others across all areas of the business to bring brilliant products and features to life. Hear from our engineers in our latest blogs or our case studies with Women in Tech. We are looking for experienced data analytics experts to dig deeper into the topics of growth and operational analytics. Both roles sit within the wider analytics team which touches upon all areas of the bank - analysing our operational data, providing insights on our customers and sharing data-derived strategic input to wider Starling teams for both improved customer experience and efficiency gains for the bank. KPI tracking, customer segmentation and forecasting should be skills in your analytics toolkit and you should be keen to throw yourself into new topics as and when they arrive. What you'll be doing Perform quantitative analysis and customer insights analytics to inform growth and/or operational strategy Create and evolve reporting dashboards, working collaboratively with the team to define KPIs to be tracked Help manage and administer the many sources of analytics data from an array of platforms, including growth marketing and/or operational data Identify the appropriate data sources and statistical techniques required to assist the team to track against KPIs Create and share data-led hypotheses and actionable insights with the team to optimise growth marketing and/or operational performance Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. Overview of ideal skills we are looking for: Experience in data analytics, ideally supporting a marketing or operations team (ideally 3 + years) Proficient in using SQL in a business environment Python experience Experience with regression modelling and statistical analysis Experience with visualization tools, specific experience of using Looker and LookML would be an advantage Ability to communicate effectively, as the role will work closely with data analytics and the growth or operations team Benefits Starling technology works in a hybrid pattern both from home and one of our three offices. We're open to applications from across the UK including fully remote, if you're hybrid our preference is that you're located within a commutable distance to either our London, Southampton or Cardiff office, so that we're able to see each other and collaborate in person too. Benefits: 25 days holiday (plus public holidays) An extra day's holiday for your birthday, taken a week on either side of the day 16 hours paid volunteering time a year Part-time and/or flexible hours available for most roles Hybrid/remote working Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Enhanced sick pay Contributory pension scheme Varied social groups set up and run by our employees Perkbox membership giving access to retail discounts, a cashback scheme, a wellness platform for physical and mental health, a birthday box and weekly free coffee Access to 'salary sacrifice' benefits such as Cycle to Work scheme About Us: Starling is a leading digital bank on a mission to disrupt the banking industry. Since our launch in 2014, we've surpassed 2 million accounts, including over 350,000 business accounts. Our total deposits, meanwhile, have topped £5 billion and we have lent over £2bn over the same period. We're a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We've won the Best British Bank award four years running, and now employ over 1500 people across our London, Southampton, Cardiff & Dublin offices. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
04/01/2022
Full time
Starling engineers love building things, creating new stuff, learning new technologies and working with others across all areas of the business to bring brilliant products and features to life. Hear from our engineers in our latest blogs or our case studies with Women in Tech. We are looking for experienced data analytics experts to dig deeper into the topics of growth and operational analytics. Both roles sit within the wider analytics team which touches upon all areas of the bank - analysing our operational data, providing insights on our customers and sharing data-derived strategic input to wider Starling teams for both improved customer experience and efficiency gains for the bank. KPI tracking, customer segmentation and forecasting should be skills in your analytics toolkit and you should be keen to throw yourself into new topics as and when they arrive. What you'll be doing Perform quantitative analysis and customer insights analytics to inform growth and/or operational strategy Create and evolve reporting dashboards, working collaboratively with the team to define KPIs to be tracked Help manage and administer the many sources of analytics data from an array of platforms, including growth marketing and/or operational data Identify the appropriate data sources and statistical techniques required to assist the team to track against KPIs Create and share data-led hypotheses and actionable insights with the team to optimise growth marketing and/or operational performance Requirements We're open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. If you care enough to find elegant solutions to difficult technical problems, we'd love to hear from you. Overview of ideal skills we are looking for: Experience in data analytics, ideally supporting a marketing or operations team (ideally 3 + years) Proficient in using SQL in a business environment Python experience Experience with regression modelling and statistical analysis Experience with visualization tools, specific experience of using Looker and LookML would be an advantage Ability to communicate effectively, as the role will work closely with data analytics and the growth or operations team Benefits Starling technology works in a hybrid pattern both from home and one of our three offices. We're open to applications from across the UK including fully remote, if you're hybrid our preference is that you're located within a commutable distance to either our London, Southampton or Cardiff office, so that we're able to see each other and collaborate in person too. Benefits: 25 days holiday (plus public holidays) An extra day's holiday for your birthday, taken a week on either side of the day 16 hours paid volunteering time a year Part-time and/or flexible hours available for most roles Hybrid/remote working Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Enhanced sick pay Contributory pension scheme Varied social groups set up and run by our employees Perkbox membership giving access to retail discounts, a cashback scheme, a wellness platform for physical and mental health, a birthday box and weekly free coffee Access to 'salary sacrifice' benefits such as Cycle to Work scheme About Us: Starling is a leading digital bank on a mission to disrupt the banking industry. Since our launch in 2014, we've surpassed 2 million accounts, including over 350,000 business accounts. Our total deposits, meanwhile, have topped £5 billion and we have lent over £2bn over the same period. We're a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We've won the Best British Bank award four years running, and now employ over 1500 people across our London, Southampton, Cardiff & Dublin offices. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Senior Service Desk Analyst
Reference: AUG20210296 Closing date: 23:59, 19 September 2021 Location: RSPB UKHQ - The Lodge Salary: £27,574.00 - £33,606.00 Per Annum Benefits: Pension, Life Assurance, 26 days Annual Leave
As part of the dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can-do attitude, as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation.
As a Senior Service Desk Analyst within the Technology Customer Services team, you will lead the day to day work activities of the Service desk who are responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications.
You will work both individually and collectively to support users by phone, face to face and through the call-logging system, and be the first point of contact for escalations where business activities are impacted. As part of your role you will carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking.
You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Run team’s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed.
You will be able to work under your own initiative, setting team rotas and reporting on service levels and user satisfaction and occasionally represent the team within the Technology Portfolio’s business planning periods.
This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce.
Essential skills, knowledge and experience:
Ability to line manage individuals on the Service Desk and to deputise for the Technology Customer Service Manager in their absence.
Ability to troubleshoot issues and decide where to pass calls to that the Service desk cannot fix and when to escalate both internally and to suppliers, and to flag any gaps in service desk knowledge or documentation to 2nd line teams.
Ability to use tools that Service Desk Analysts use for both management of Customers accounts and levels of access as well as software deployment.
Proven Customer relationship skills/Communication skills: Via phone, E mail and in person including the ability to deal with escalations.
Ability to input into the asset and license management process to ensure records are up to date and to be responsible for flagging up any gaps to the Technology Customer Service Manager and Supplier Manager.
Able to represent Customers feedback and their day to day challenges in the use of technology and services and feed into the prioritisation of workforce experience projects and programmes of work
An awareness of accessibility and the role this plays in a user’s ability to use our platforms, applications and hardware.
Able to demonstrate basic analytical skills.
An awareness of ITIL and an understanding of how the Service Desk function fits within the ITIL framework.
We envisage that the successful candidate's time will be split between home-working and our UK Headquarters - the Lodge in Sandy, Bedfordshire. Should you have any queries about this vacancy, please contact Noreen.Mcloone@rspb.org.uk
Closing date: 23:59, 19 September 2021
As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
Please note that we are actively recruiting for this position and reserve the right to close this vacancy once sufficient applications have been received. Previous applicants need not apply.
01/09/2021
Full time
Senior Service Desk Analyst
Reference: AUG20210296 Closing date: 23:59, 19 September 2021 Location: RSPB UKHQ - The Lodge Salary: £27,574.00 - £33,606.00 Per Annum Benefits: Pension, Life Assurance, 26 days Annual Leave
As part of the dedicated Technology Services function within the Digital Technology team this role is a vital finger on the pulse of how our technology is being used and where we have need for improvement; so the role holder must be able to demonstrate a positive can-do attitude, as this is often the first experience a user has of the department and your insight and experience will play a big part in our ability to improve our technology maturity and skill levels across the organisation.
As a Senior Service Desk Analyst within the Technology Customer Services team, you will lead the day to day work activities of the Service desk who are responsible for providing first line support for all RSPB staff and volunteers in the day to day use of their IT equipment and business applications.
You will work both individually and collectively to support users by phone, face to face and through the call-logging system, and be the first point of contact for escalations where business activities are impacted. As part of your role you will carry out basic research and analysis of call trends identifying areas where service improvement or change is required and work with the Technology Customer Services manager to ensure that the user and their needs are represented in workforce experience strategic thinking.
You will be able to communicate with users of all abilities and technological proficiency to understand and advise how best to resolve their issues, while having the support of the Run team’s Senior and Systems Engineers to help overcome technical challenges and provide guidance and experience where needed.
You will be able to work under your own initiative, setting team rotas and reporting on service levels and user satisfaction and occasionally represent the team within the Technology Portfolio’s business planning periods.
This is an exciting opportunity to shape and demonstrate how investment in this area can provide a step change in the use of business hardware and systems to help save nature and deliver a more technologically aware workforce.
Essential skills, knowledge and experience:
Ability to line manage individuals on the Service Desk and to deputise for the Technology Customer Service Manager in their absence.
Ability to troubleshoot issues and decide where to pass calls to that the Service desk cannot fix and when to escalate both internally and to suppliers, and to flag any gaps in service desk knowledge or documentation to 2nd line teams.
Ability to use tools that Service Desk Analysts use for both management of Customers accounts and levels of access as well as software deployment.
Proven Customer relationship skills/Communication skills: Via phone, E mail and in person including the ability to deal with escalations.
Ability to input into the asset and license management process to ensure records are up to date and to be responsible for flagging up any gaps to the Technology Customer Service Manager and Supplier Manager.
Able to represent Customers feedback and their day to day challenges in the use of technology and services and feed into the prioritisation of workforce experience projects and programmes of work
An awareness of accessibility and the role this plays in a user’s ability to use our platforms, applications and hardware.
Able to demonstrate basic analytical skills.
An awareness of ITIL and an understanding of how the Service Desk function fits within the ITIL framework.
We envisage that the successful candidate's time will be split between home-working and our UK Headquarters - the Lodge in Sandy, Bedfordshire. Should you have any queries about this vacancy, please contact Noreen.Mcloone@rspb.org.uk
Closing date: 23:59, 19 September 2021
As part of this application you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
Please note that we are actively recruiting for this position and reserve the right to close this vacancy once sufficient applications have been received. Previous applicants need not apply.
Are you from a hardware or software engineering background looking to step into a sales role for one of the most respected automation specialists in Europe?
On offer is a highly autonomous role where you will be responsible for the identification and retention of multi-million pound accounts where you be rewarded through an excellent commission structure and real career progression.
This company are an industry leader in the delivery of bespoke control systems. They are called upon by blue chip clients for their ability to cut costs while improving the performance of their facilities through their unique methodology and technical quality of their staff.
On offer is a great opportunity for someone with experience of hardware solutions to work with the management team in identifying new business opportunities within strategically agreed industries. You will be conducting site visits in order to understand client needs and produce detailed proposals and cost estimates for their projects, with a view to winning their business.
This is a great chance to work for an industry leader, in a dynamic and challenging role that can offer great rewards for your efforts.
The Role:
*Sales Engineer (Hardware Solutions)
*Building strategic relationships
*Delivering new business opportunities
*Producing design systems proposals
The Person:
*Experience within the hardware/software solutions environment
*Strong commercial acumen
*Excellent communication skills
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.
Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Technical, Sales, Engineer, Manager, Sales Engineer, Technical Sales, Sales Manager, Business Development, Business Development Manager, Business Development Engineer, BDM, System Architecture, Automation, Advanced Automation, Automated, Control System, SCADA, PLC, HMI, System Integration, S.I, Sales Director, Strategic, Strategy, E&I, Electrical, Instrumentation, Water, Industry, Waste Water, Power Generation, Nuclear, Transmission, Distribution, Coal, Gas, Biomass, Waste, MCC, Motor Control Centre, LV, Low Volt, Low Voltage, Switchboard, Cable Installation, Bid Lead, Bid Support, RTBI, Real Time Business Intelligence, Control, IT Solutions, Hardware Solutions, Software, Software Solutions, Solutions, Utilities, Solutions Sales, GE, General Electric, GE Architect
09/09/2016
Are you from a hardware or software engineering background looking to step into a sales role for one of the most respected automation specialists in Europe?
On offer is a highly autonomous role where you will be responsible for the identification and retention of multi-million pound accounts where you be rewarded through an excellent commission structure and real career progression.
This company are an industry leader in the delivery of bespoke control systems. They are called upon by blue chip clients for their ability to cut costs while improving the performance of their facilities through their unique methodology and technical quality of their staff.
On offer is a great opportunity for someone with experience of hardware solutions to work with the management team in identifying new business opportunities within strategically agreed industries. You will be conducting site visits in order to understand client needs and produce detailed proposals and cost estimates for their projects, with a view to winning their business.
This is a great chance to work for an industry leader, in a dynamic and challenging role that can offer great rewards for your efforts.
The Role:
*Sales Engineer (Hardware Solutions)
*Building strategic relationships
*Delivering new business opportunities
*Producing design systems proposals
The Person:
*Experience within the hardware/software solutions environment
*Strong commercial acumen
*Excellent communication skills
This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.
Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Technical, Sales, Engineer, Manager, Sales Engineer, Technical Sales, Sales Manager, Business Development, Business Development Manager, Business Development Engineer, BDM, System Architecture, Automation, Advanced Automation, Automated, Control System, SCADA, PLC, HMI, System Integration, S.I, Sales Director, Strategic, Strategy, E&I, Electrical, Instrumentation, Water, Industry, Waste Water, Power Generation, Nuclear, Transmission, Distribution, Coal, Gas, Biomass, Waste, MCC, Motor Control Centre, LV, Low Volt, Low Voltage, Switchboard, Cable Installation, Bid Lead, Bid Support, RTBI, Real Time Business Intelligence, Control, IT Solutions, Hardware Solutions, Software, Software Solutions, Solutions, Utilities, Solutions Sales, GE, General Electric, GE Architect