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agile delivery manager
Senior Project Manager - Client facing 50K
Ascent People Ltd
Senior Project Manager - Client facing 50K Location: West Midlands Industry: IT Salary: £45000 - £50000 per annum + 25 days holiday Posted: 10/09/2019 Overview Senior Project Manager, Project Leader, Prince II, PMP, Client facing, Governance, Policies & Procedures, Agile/Waterfall, Software Delivery/Implementation, Enterprise Software, ERP, External Client Projects - 50K Key Responsibilities Role: As a Senior level Project Manager we are looking for you to work on all external customer driven projects. This is a brand new role within the company where they need you to create governance, policies & procedures as well as manage multiple projects at any one time. You will work closely with the BA in this team as well as Pre-Sales. This role involves first class project management skills including planning, monitoring, control, reporting and communication to achieve enterprise software development and successful implementations within time and budget. Retain ownership of risks and issues and project review meetings with each customer and Implement change control whenever appropriate. Qualifications Skills required: Creating governance, policies & procedures, Client Facing Project Manager experience, On-boarding of clients, Software Delivery & Implementation projects in an Agile environment, structured PM process such as Prince II, PMP (certifications not required). Knowledge of E-Services, Digital or Print will be advantageous. Benefits & Work Arrangement This is a UK Wide role, but overnight stays are very rare. You can expect to go onsite 2 or 3 days a month (max) but really just for the day. A dream compared to some PM roles. The Client: This UK Software House & Communications organisation is expanding; everyone is genuinely excited about the future. Technology & Product investment as well as training for all staff makes for a successful career opportunity. They provide a competitive salary 50K and benefits. Occupying modern office facilities commutable from Nottingham, Leicester and Derby. Flexible dress code when in the office, some flexibility with hours and working from home. Candidates of all ages and backgrounds will be considered for this role.
26/07/2026
Full time
Senior Project Manager - Client facing 50K Location: West Midlands Industry: IT Salary: £45000 - £50000 per annum + 25 days holiday Posted: 10/09/2019 Overview Senior Project Manager, Project Leader, Prince II, PMP, Client facing, Governance, Policies & Procedures, Agile/Waterfall, Software Delivery/Implementation, Enterprise Software, ERP, External Client Projects - 50K Key Responsibilities Role: As a Senior level Project Manager we are looking for you to work on all external customer driven projects. This is a brand new role within the company where they need you to create governance, policies & procedures as well as manage multiple projects at any one time. You will work closely with the BA in this team as well as Pre-Sales. This role involves first class project management skills including planning, monitoring, control, reporting and communication to achieve enterprise software development and successful implementations within time and budget. Retain ownership of risks and issues and project review meetings with each customer and Implement change control whenever appropriate. Qualifications Skills required: Creating governance, policies & procedures, Client Facing Project Manager experience, On-boarding of clients, Software Delivery & Implementation projects in an Agile environment, structured PM process such as Prince II, PMP (certifications not required). Knowledge of E-Services, Digital or Print will be advantageous. Benefits & Work Arrangement This is a UK Wide role, but overnight stays are very rare. You can expect to go onsite 2 or 3 days a month (max) but really just for the day. A dream compared to some PM roles. The Client: This UK Software House & Communications organisation is expanding; everyone is genuinely excited about the future. Technology & Product investment as well as training for all staff makes for a successful career opportunity. They provide a competitive salary 50K and benefits. Occupying modern office facilities commutable from Nottingham, Leicester and Derby. Flexible dress code when in the office, some flexibility with hours and working from home. Candidates of all ages and backgrounds will be considered for this role.
Senior Project Manager - Client facing 55K
Ascent People Ltd
Senior Project Manager - Client facing 55K Location: East Midlands Industry: IT Salary: £45000 - £55000 per annum + 25 days holiday Posted: 03/10/2019 Overview Senior Project Manager, Project Leader, Prince II, PMP, Client facing, Governance, Policies & Procedures, Agile/Waterfall, Software Delivery/Implementation, Enterprise Software, ERP, External Client Projects - 55K Key Questions Are you a Software Delivery Project Manager with excellent client facing skills? Can you go into a company and improve governance, policies & procedures? Can you lead and drive through change? Responsibilities As a Senior level Project Manager we are looking for you to work on all external customer driven projects. This is a brand new role within the company where they need you to create governance, policies & procedures as well as manage multiple projects at any one time. You will work closely with the BA in this team as well as Pre-Sales. This role involves first class project management skills including planning, monitoring, control, reporting and communication to achieve enterprise software development and successful implementations within time and budget. Retain ownership of risks and issues and project review meetings with each customer and Implement change control whenever appropriate. Qualifications and Skills Skills required: Creating governance, policies & procedures, Client Facing Project Manager experience, On-boarding of clients, Software Delivery & Implementation projects in an Agile environment, structured PM process such as Prince II, PMP (certifications not required). Knowledge of E-Services, Digital or Print will be advantageous. Travel This is a UK Wide role, but overnight stays are very rare. You can expect to go onsite 2 or 3 days a month (max) but really just for the day. A dream compared to some PM roles. About the Client The Client: This UK Software House & Communications organisation is expanding; everyone is genuinely excited about the future. Technology & Product investment as well as training for all staff makes for a successful career opportunity. They provide a competitive salary 55K and benefits. Occupying modern office facilities commutable from Nottingham, Leicester and Derby. Flexible dress code when in the office, some flexibility with hours and working from home. How to Apply If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don't have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Equal Opportunity Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency. Recruiter Jo Bevington Recruiter: Jo Bevington Phone: Email: Social
26/07/2026
Full time
Senior Project Manager - Client facing 55K Location: East Midlands Industry: IT Salary: £45000 - £55000 per annum + 25 days holiday Posted: 03/10/2019 Overview Senior Project Manager, Project Leader, Prince II, PMP, Client facing, Governance, Policies & Procedures, Agile/Waterfall, Software Delivery/Implementation, Enterprise Software, ERP, External Client Projects - 55K Key Questions Are you a Software Delivery Project Manager with excellent client facing skills? Can you go into a company and improve governance, policies & procedures? Can you lead and drive through change? Responsibilities As a Senior level Project Manager we are looking for you to work on all external customer driven projects. This is a brand new role within the company where they need you to create governance, policies & procedures as well as manage multiple projects at any one time. You will work closely with the BA in this team as well as Pre-Sales. This role involves first class project management skills including planning, monitoring, control, reporting and communication to achieve enterprise software development and successful implementations within time and budget. Retain ownership of risks and issues and project review meetings with each customer and Implement change control whenever appropriate. Qualifications and Skills Skills required: Creating governance, policies & procedures, Client Facing Project Manager experience, On-boarding of clients, Software Delivery & Implementation projects in an Agile environment, structured PM process such as Prince II, PMP (certifications not required). Knowledge of E-Services, Digital or Print will be advantageous. Travel This is a UK Wide role, but overnight stays are very rare. You can expect to go onsite 2 or 3 days a month (max) but really just for the day. A dream compared to some PM roles. About the Client The Client: This UK Software House & Communications organisation is expanding; everyone is genuinely excited about the future. Technology & Product investment as well as training for all staff makes for a successful career opportunity. They provide a competitive salary 55K and benefits. Occupying modern office facilities commutable from Nottingham, Leicester and Derby. Flexible dress code when in the office, some flexibility with hours and working from home. How to Apply If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don't have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Equal Opportunity Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency. Recruiter Jo Bevington Recruiter: Jo Bevington Phone: Email: Social
Business Analyst - BCS/ISEB - AGILE Projects 40-45K
Ascent People Ltd
Business Analyst - BCS/ISEB - AGILE Projects 40-45K Location: West Midlands Industry: IT Salary: £40,000 - £45,000 per annum + Pension, 25 days holiday Posted: 15/10/2017 Job Overview Business Analyst, Enterprise Software Development, WEB/Mobile, Systems analyst, BCS/ISEB, SSADM/UML, Agile/Scrum, Requirements gathering -40-45k + package British success story is looking for an excellent, Software Development focussed Business Analyst with experience of requirements gathering and documentation. The Business Analyst will be embarking on challenging and cutting edge software projects (enterprise level and SAAS) for this award winning company. Working as a Business Analyst, you will be responsible for building key relationships between business functions and ensuring that technology requirements are identified and met. The role includes the delivery of activities following an agile way of working from inception through analysis or specification or user acceptance testing and delivery of detailed user documentation. This Business Analyst will be expected to lead by example whilst working in the project team alongside BA's & PM's reporting into the Programme Manager. Key Requirements Experience of working on software development projects Experience of stakeholder management Requirements gathering and gap analysis Functional analysis and design Any recognised business analysis qualifications such as SSADM, ISEB or UML will be highly advantageous as will knowledge of the Agile methodology. You will benefit from BCS Qualifications. Client We are working on behalf of a company that is a leading supplier of business critical communications for many of the UK's blue chip clients in highly regulated markets. They operate a state of the art production environment and employ around 200 across many disciplines. Award winning organisation. Modern office facility with free parking. Location This role is commutable from Coventry, Leicester and Northampton. Benefits Salary package: k, Pension, Health, Life Assurance, Training budget and 25 days holiday + BH. Equal Opportunity Statement Candidates of all ages and backgrounds will be considered for this role.
26/07/2026
Full time
Business Analyst - BCS/ISEB - AGILE Projects 40-45K Location: West Midlands Industry: IT Salary: £40,000 - £45,000 per annum + Pension, 25 days holiday Posted: 15/10/2017 Job Overview Business Analyst, Enterprise Software Development, WEB/Mobile, Systems analyst, BCS/ISEB, SSADM/UML, Agile/Scrum, Requirements gathering -40-45k + package British success story is looking for an excellent, Software Development focussed Business Analyst with experience of requirements gathering and documentation. The Business Analyst will be embarking on challenging and cutting edge software projects (enterprise level and SAAS) for this award winning company. Working as a Business Analyst, you will be responsible for building key relationships between business functions and ensuring that technology requirements are identified and met. The role includes the delivery of activities following an agile way of working from inception through analysis or specification or user acceptance testing and delivery of detailed user documentation. This Business Analyst will be expected to lead by example whilst working in the project team alongside BA's & PM's reporting into the Programme Manager. Key Requirements Experience of working on software development projects Experience of stakeholder management Requirements gathering and gap analysis Functional analysis and design Any recognised business analysis qualifications such as SSADM, ISEB or UML will be highly advantageous as will knowledge of the Agile methodology. You will benefit from BCS Qualifications. Client We are working on behalf of a company that is a leading supplier of business critical communications for many of the UK's blue chip clients in highly regulated markets. They operate a state of the art production environment and employ around 200 across many disciplines. Award winning organisation. Modern office facility with free parking. Location This role is commutable from Coventry, Leicester and Northampton. Benefits Salary package: k, Pension, Health, Life Assurance, Training budget and 25 days holiday + BH. Equal Opportunity Statement Candidates of all ages and backgrounds will be considered for this role.
Product Owner - Agile Business Analyst 45K
Ascent People Ltd
Product Owner - Agile Business Analyst 45K Location: East Midlands Industry: IT Salary: £35000 - £45000 per annum + benefits package Posted: 25/06/2017 Description Product Owner, Business Analyst, BA, PO, Scrum/Agile ISEB, Software Development, WEB Applications, Gathering Requirements, Billion Dollar Org - K + benefits - East Midlands Product Owner job available with a Global Client who are market leaders in their field and going through an exciting time of growth and investment. Based in the East Midlands they are looking for a Product Owner / Business Analyst to join an existing team focussing on the creation of dynamic WEB Applications. This role would suit an experienced Product Owner/Business Analyst who can work at a senior level as you will be the only BA/PO working on this product line. Extensive client facing, requirement gathering, stakeholder management and application delivery experience is required. Responsibilities Work with development manager and the wider team to understand commercial goals and the roadmap that delivers to the goals. Build collaborative relationships with internal and external clients to understand their problems and communicate our solutions. Facilitate collaborative, iterative design of the solutions to client problems with UX and Engineering. Documentation & Specification writing. Office based role. This is an exciting time to join this client. They pride themselves on a special working environment that is relaxed and productive, excellent staff retention, a global and financially strong company. There is an attractive salary on offer (circa K), plus benefits. Flexi start/finish times. Modern office facilities close to all amenities, accessible from Leicester, Loughborough and Nottingham. A proven background in delivering software applications, analysis and design is a must. Candidates of all ages and backgrounds will be considered for this Job. Recruiter Jo Bevington Phone: Email:
26/07/2026
Full time
Product Owner - Agile Business Analyst 45K Location: East Midlands Industry: IT Salary: £35000 - £45000 per annum + benefits package Posted: 25/06/2017 Description Product Owner, Business Analyst, BA, PO, Scrum/Agile ISEB, Software Development, WEB Applications, Gathering Requirements, Billion Dollar Org - K + benefits - East Midlands Product Owner job available with a Global Client who are market leaders in their field and going through an exciting time of growth and investment. Based in the East Midlands they are looking for a Product Owner / Business Analyst to join an existing team focussing on the creation of dynamic WEB Applications. This role would suit an experienced Product Owner/Business Analyst who can work at a senior level as you will be the only BA/PO working on this product line. Extensive client facing, requirement gathering, stakeholder management and application delivery experience is required. Responsibilities Work with development manager and the wider team to understand commercial goals and the roadmap that delivers to the goals. Build collaborative relationships with internal and external clients to understand their problems and communicate our solutions. Facilitate collaborative, iterative design of the solutions to client problems with UX and Engineering. Documentation & Specification writing. Office based role. This is an exciting time to join this client. They pride themselves on a special working environment that is relaxed and productive, excellent staff retention, a global and financially strong company. There is an attractive salary on offer (circa K), plus benefits. Flexi start/finish times. Modern office facilities close to all amenities, accessible from Leicester, Loughborough and Nottingham. A proven background in delivering software applications, analysis and design is a must. Candidates of all ages and backgrounds will be considered for this Job. Recruiter Jo Bevington Phone: Email:
Business Analyst
Arsenal
The Role We're looking for a Business Analyst to join our team and help define, shape and deliver high-quality analysis across a range of projects and product initiatives. You'll play an important role in helping teams understand business needs, translate them into clear requirements and deliver solutions that create value across our club. Working closely with stakeholders, delivery teams and suppliers, you'll bridge the gap between business and technology. From mapping supporter journeys and improving processes to facilitating workshops and shaping requirements, you'll help ensure our projects deliver meaningful outcomes and great experiences across digital and physical touch points. Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here. Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking). Our Commitment to Safeguarding We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check. Your day-to-day Lead business analysis activities - you'll deliver analysis across projects and product initiatives, helping teams define requirements and drive successful outcomes Partner with delivery teams - you will work closely with Project Managers, Product Managers and stakeholders to shape solutions, challenge assumptions and support delivery Gather and define requirements - you'll facilitate workshops, interviews and discovery sessions to understand needs and translate them into clear, structured requirements Create delivery artefacts - you will produce documentation such as BRDs, user stories, acceptance criteria, use cases, process flows and journey maps that support effective solution delivery Map supporter journeys and processes - you'll help define current and future-state experiences, identifying opportunities to improve how supporters engage with our club Manage requirement changes - you will assess impacts, support prioritisation and ensure changes are clearly communicated to stakeholders Drive stakeholder engagement - you'll build trusted relationships across our club and work with colleagues and suppliers to maintain alignment and momentum Champion best practice - you will support continuous improvement in business analysis, delivery standards and ways of working while prioritising equality, diversity and inclusion What we are looking for Proven Business Analyst experience - you have a track record of delivering analysis across projects or product initiatives and can confidently manage requirements through their lifecycle with digital or customer focused initiative experience advantageous Workshop and discovery expertise - you're comfortable facilitating interviews, workshops and requirements gathering sessions with a wide range of stakeholders Exceptional requirements management skills - you can translate business needs into clear, testable requirements Process and journey mapping experience - you're experienced in creating process flows and end to end journey maps that help drive improvement and clarity Knowledge of delivery methodologies - you have experience working across Agile, Waterfall or hybrid delivery environments and understand technology delivery lifecycles Experience with analysis and modelling tools - you're familiar with tools such as Jira, Confluence, Visio or Lucidchart and can use them to support delivery and collaboration Excellent stakeholder management skills - you build trusted relationships, communicate clearly and can engage effectively with technical and non technical audiences A collaborative and proactive approach - you enjoy working as part of a team, take ownership of your work and are committed to continuous improvement Professional certification in Business Analysis - you preferably hold a professional certification or qualification in Business Analysis or a similar field Why choose us An exciting reward and recognition scheme Generous holiday allowance which increases with your length of service Great internal learning and development programmes A flexible hybrid working model Priority access to apply for match tickets A competitive health and wellbeing benefits package A leading Employee Assistance Programme Great discounts with some of our Partners An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks Arsenal for Everyone Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. Disability Confident Leader We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long term health conditions. If you need disability related adjustments to the recruitment process, please indicate this in the application. If you are likely to meet the definition of being a 'disabled person' according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
26/07/2026
Full time
The Role We're looking for a Business Analyst to join our team and help define, shape and deliver high-quality analysis across a range of projects and product initiatives. You'll play an important role in helping teams understand business needs, translate them into clear requirements and deliver solutions that create value across our club. Working closely with stakeholders, delivery teams and suppliers, you'll bridge the gap between business and technology. From mapping supporter journeys and improving processes to facilitating workshops and shaping requirements, you'll help ensure our projects deliver meaningful outcomes and great experiences across digital and physical touch points. Who we are We are one of the most famous clubs in world football, with a rich heritage and history of success - read more about our history, here. Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking). Our Commitment to Safeguarding We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the responsibilities of the role, a DBS will be either a basic, standard, or enhanced check. Your day-to-day Lead business analysis activities - you'll deliver analysis across projects and product initiatives, helping teams define requirements and drive successful outcomes Partner with delivery teams - you will work closely with Project Managers, Product Managers and stakeholders to shape solutions, challenge assumptions and support delivery Gather and define requirements - you'll facilitate workshops, interviews and discovery sessions to understand needs and translate them into clear, structured requirements Create delivery artefacts - you will produce documentation such as BRDs, user stories, acceptance criteria, use cases, process flows and journey maps that support effective solution delivery Map supporter journeys and processes - you'll help define current and future-state experiences, identifying opportunities to improve how supporters engage with our club Manage requirement changes - you will assess impacts, support prioritisation and ensure changes are clearly communicated to stakeholders Drive stakeholder engagement - you'll build trusted relationships across our club and work with colleagues and suppliers to maintain alignment and momentum Champion best practice - you will support continuous improvement in business analysis, delivery standards and ways of working while prioritising equality, diversity and inclusion What we are looking for Proven Business Analyst experience - you have a track record of delivering analysis across projects or product initiatives and can confidently manage requirements through their lifecycle with digital or customer focused initiative experience advantageous Workshop and discovery expertise - you're comfortable facilitating interviews, workshops and requirements gathering sessions with a wide range of stakeholders Exceptional requirements management skills - you can translate business needs into clear, testable requirements Process and journey mapping experience - you're experienced in creating process flows and end to end journey maps that help drive improvement and clarity Knowledge of delivery methodologies - you have experience working across Agile, Waterfall or hybrid delivery environments and understand technology delivery lifecycles Experience with analysis and modelling tools - you're familiar with tools such as Jira, Confluence, Visio or Lucidchart and can use them to support delivery and collaboration Excellent stakeholder management skills - you build trusted relationships, communicate clearly and can engage effectively with technical and non technical audiences A collaborative and proactive approach - you enjoy working as part of a team, take ownership of your work and are committed to continuous improvement Professional certification in Business Analysis - you preferably hold a professional certification or qualification in Business Analysis or a similar field Why choose us An exciting reward and recognition scheme Generous holiday allowance which increases with your length of service Great internal learning and development programmes A flexible hybrid working model Priority access to apply for match tickets A competitive health and wellbeing benefits package A leading Employee Assistance Programme Great discounts with some of our Partners An opportunity to play a vital role in delivering our ED&I strategy by joining one of our Employee Networks Arsenal for Everyone Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. Disability Confident Leader We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long term health conditions. If you need disability related adjustments to the recruitment process, please indicate this in the application. If you are likely to meet the definition of being a 'disabled person' according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Marks Sattin (UK) Ltd
Energy Transformation Change Analyst for Agile Delivery
Marks Sattin (UK) Ltd Warwick, Warwickshire
Marks Sattin (UK) Ltd is supporting a major Energy & Utilities transformation programme and seeks experienced Change Analysts to drive business readiness and adoption within an Agile delivery environment. You'll work with Product Managers, Product Owners, Scrum Masters, Delivery Leads, Business Analysts and stakeholders to implement new processes, systems and ways of working. Key responsibilities include CIA, readiness reporting, stakeholder mapping, communications plans, training needs
26/07/2026
Full time
Marks Sattin (UK) Ltd is supporting a major Energy & Utilities transformation programme and seeks experienced Change Analysts to drive business readiness and adoption within an Agile delivery environment. You'll work with Product Managers, Product Owners, Scrum Masters, Delivery Leads, Business Analysts and stakeholders to implement new processes, systems and ways of working. Key responsibilities include CIA, readiness reporting, stakeholder mapping, communications plans, training needs
Marks Sattin (UK) Ltd
Change Analyst
Marks Sattin (UK) Ltd Warwick, Warwickshire
I'm currently supporting a major Energy & Utilities transformation programme and am looking to speak with experienced Change Analysts who can help drive business readiness and adoption across a complex Agile delivery environment. You'll be embedded within a large-scale transformation programme, working closely with Product Managers, Product Owners, Scrum Masters, Delivery Leads, Business Analysts and key business stakeholders to ensure successful implementation of new processes, systems and ways of working. Key Responsibilities Conducting Change Impact Assessments (CIA) Supporting business readiness activities and readiness reporting Stakeholder analysis, mapping and engagement Developing and coordinating communications plans Supporting Training Needs Analysis (TNA) and training activities Tracking adoption metrics, change risks and programme reporting Working alongside Agile product teams to embed change activities into delivery cycles Essential Experience Previous experience as a Change Analyst, Business Change Analyst, Transformation Analyst or similar Strong Change Impact Assessment and stakeholder engagement experience Experience supporting business change within Agile, Digital or Product led transformation programmes Excellent communication, reporting and organisational skills Ability to work across multiple workstreams in a fast paced environment Desirable Utilities, Energy or Infrastructure sector experience Prosci, ADKAR or other change management methodologies Experience with Azure DevOps, SharePoint or similar tooling
26/07/2026
Full time
I'm currently supporting a major Energy & Utilities transformation programme and am looking to speak with experienced Change Analysts who can help drive business readiness and adoption across a complex Agile delivery environment. You'll be embedded within a large-scale transformation programme, working closely with Product Managers, Product Owners, Scrum Masters, Delivery Leads, Business Analysts and key business stakeholders to ensure successful implementation of new processes, systems and ways of working. Key Responsibilities Conducting Change Impact Assessments (CIA) Supporting business readiness activities and readiness reporting Stakeholder analysis, mapping and engagement Developing and coordinating communications plans Supporting Training Needs Analysis (TNA) and training activities Tracking adoption metrics, change risks and programme reporting Working alongside Agile product teams to embed change activities into delivery cycles Essential Experience Previous experience as a Change Analyst, Business Change Analyst, Transformation Analyst or similar Strong Change Impact Assessment and stakeholder engagement experience Experience supporting business change within Agile, Digital or Product led transformation programmes Excellent communication, reporting and organisational skills Ability to work across multiple workstreams in a fast paced environment Desirable Utilities, Energy or Infrastructure sector experience Prosci, ADKAR or other change management methodologies Experience with Azure DevOps, SharePoint or similar tooling
Test Manager / Automation Delivery Manager - 65K
Ascent People Ltd
Test Manager / Automation Delivery Manager - 65K Location: East Midlands Industry: IT Salary: £50,000 - £65,000 per annum The Role Global Software House is looking for a Test / QA Delivery Manager to lead a team of automation and performance testers in a continuous delivery environment. Key Responsibilities 80/20 line management and hands on DevOps. Own and deliver on a tight testing, cloud, and infrastructure roadmap covering all software programmes. Collaborate with technical department heads to ensure stable and automated build / deploy / test process for software products. Provide leadership and mentoring to direct reports. Continuously review, improve and ensure compliance with appropriate technical standards. Ensure effective communication of all developments and releases to the appropriate business areas. Qualifications & Experience Experience heading a team of automation and performance testers. Leadership experience in a test team / QA environment with continuous delivery. Broad knowledge of Microsoft cloud technologies, software delivery, Agile development, application lifecycle management tools including VSTS. Strong analytical skills, ability to extract and clearly present key risks and issues. Excellent time management, prioritisation and organisational skills. Candidate Fit A hands on manager comfortable with an 80/20 management/hands on role and who can lead without significant hand holding. About the Client An established company with a 30 year history, investing in new premises and experiencing rapid growth, a Microsoft gold partner and award winner, with modern office facilities and flexible working options in the East Midlands region. EEO Statement Candidates of all ages and backgrounds will be considered for this role.
26/07/2026
Full time
Test Manager / Automation Delivery Manager - 65K Location: East Midlands Industry: IT Salary: £50,000 - £65,000 per annum The Role Global Software House is looking for a Test / QA Delivery Manager to lead a team of automation and performance testers in a continuous delivery environment. Key Responsibilities 80/20 line management and hands on DevOps. Own and deliver on a tight testing, cloud, and infrastructure roadmap covering all software programmes. Collaborate with technical department heads to ensure stable and automated build / deploy / test process for software products. Provide leadership and mentoring to direct reports. Continuously review, improve and ensure compliance with appropriate technical standards. Ensure effective communication of all developments and releases to the appropriate business areas. Qualifications & Experience Experience heading a team of automation and performance testers. Leadership experience in a test team / QA environment with continuous delivery. Broad knowledge of Microsoft cloud technologies, software delivery, Agile development, application lifecycle management tools including VSTS. Strong analytical skills, ability to extract and clearly present key risks and issues. Excellent time management, prioritisation and organisational skills. Candidate Fit A hands on manager comfortable with an 80/20 management/hands on role and who can lead without significant hand holding. About the Client An established company with a 30 year history, investing in new premises and experiencing rapid growth, a Microsoft gold partner and award winner, with modern office facilities and flexible working options in the East Midlands region. EEO Statement Candidates of all ages and backgrounds will be considered for this role.
Business Analyst - Change & Transformation
Simplify Group
BUSINESS ANALYST / SENIOR BUSINESS ANALYST - BUSINESS CHANGE & TRANSFORMATION SALARY: £45,000.00-60,000.00 + benefits LOCATION: HOME BASED (UK) WITH OCCASIONAL TRAVEL Are You? A Business Analyst with experience delivering business change, transformation or process improvement? The 'Swiss Army knife' of the team - comfortable analysing data, improving customer journeys, facilitating workshops and getting stuck in where needed? Commercially minded, curious and focused on delivering business outcomes rather than just documenting requirements? Excited by AI and automation, with experience supporting technology-enabled change? Based in the UK with valid right to work? Join Us At Simplify! Join the UK's largest group of property services-a business that's continually evolving and where your work will directly influence how we operate. As we accelerate our transformation journey, we're embracing AI, automation and smarter ways of working to deliver better outcomes for our colleagues, customers and business. Benefits Competitive Salary of £45,000.00-60,000.00, remote workong options (hybrid and office based options also available if preferred), 25 Days Holiday (Plus 8 Days Public Holiday) rising with length of service, Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More! What You'll Be Doing We're looking for an accomplished Business Change Business Analyst who thrives on variety. You'll be equally comfortable analysing data, facilitating workshops, mapping customer journeys and identifying opportunities to improve the way we work. This isn't a traditional IT Business Analyst role focused purely on systems or documentation. We're looking for someone who rolls their sleeves up, adapts to each project and becomes a trusted problem solver. Working across multiple business change and transformation initiatives, you'll partner with operational teams, project managers, product owners, technology colleagues and senior stakeholders to deliver practical solutions with measurable business outcomes. Using data, insight and stakeholder feedback, you'll improve customer and colleague journeys while driving continuous improvement. You'll also bring experience supporting AI, automation or emerging technology initiatives. If you enjoy fast-paced environments, thrive in ambiguity and take ownership for delivering results, we'd love to hear from you. Key Responsibilities Lead business analysis across transformation and continuous improvement initiatives. Facilitate workshops to understand business needs and opportunities. Analyse data to identify trends, root causes and improvements. Map current and future-state processes and customer journeys. Improve customer experience, operational efficiency and business performance. Capture, analyse and document business requirements. Produce process maps, user stories, business cases and BA artefacts. Challenge existing processes and recommend practical improvements. Shape solutions, outcomes and benefits with stakeholders. Identify opportunities for AI, automation and emerging technologies. Partner with operational, project, product and technology teams. Support testing, implementation and business adoption. Track outcomes and benefits realisation. Manage changing priorities and multiple workstreams. Take ownership and get involved wherever needed to deliver results. Core Requirements Proven Business Analyst experience delivering business change, transformation or process improvement. Workshop facilitation and stakeholder engagement at all levels. Strong business process analysis and process mapping skills. Experience using data to support recommendations and decisions. Experience supporting AI, automation or emerging technology initiatives (desirable). Experience improving customer or colleague journeys. Strong requirements elicitation, analysis and documentation skills. Ability to analyse business problems and recommend practical solutions. Experience supporting business change and adoption. Strong stakeholder management and influencing skills. Experience managing multiple priorities in a fast-paced environment. Strong analytical, problem-solving and communication skills. Experience working in Agile, Waterfall or hybrid environments. Intermediate Microsoft 365 skills, including Power BI. Additionally, for Senior Business Analyst appointments: Experience mentoring, coaching or supporting other Business Analysts. Desirable Knowledge & Experience BCS Business Analysis qualification (or equivalent). AI, automation or technology-enabled improvement. Experience within property, legal, financial services or another complex operational environment. Business case development and benefits realisation. Lean Six Sigma, Change Management or Process Improvement qualification. Visio, Miro, Lucidchart or similar. Our Hiring Process You've checked out our job ad. It's gathered your interest and you've applied using our easy application process. If shortlisted, you will be invited to participate in a 20 minute telephone screening If successful, we will invite you to attend aMicrosoft Teams video interview.This interview will last for approximately 1 hour and incorporate a short pre-set presentation element. If successful, we'll make you an offer and get the ball rolling. After joining us, you can recommend friends to join us too, earning a referral bonus for each successful appointment! What Success Looks Like: You'll wear multiple hats and get stuck in. Take ownership and deliver business outcomes. Think analytically while remaining pragmatic. Enjoy working with data, people, processes and technology. Build trusted stakeholder relationships. Challenge constructively and seek continuous improvement. Turn complex problems into practical solutions. Thrive in ambiguity and changing priorities. Communicate confidently at all levels. Embrace AI, automation and innovation. Not the Right Fit if: Your experience is primarily technical IT delivery rather than business change. You prefer documenting requirements over improving the business. You avoid ambiguity or changing priorities. You're more process-focused than outcome-focused. You'd rather coordinate than get stuck in. You can't demonstrate measurable business outcomes.
26/07/2026
Full time
BUSINESS ANALYST / SENIOR BUSINESS ANALYST - BUSINESS CHANGE & TRANSFORMATION SALARY: £45,000.00-60,000.00 + benefits LOCATION: HOME BASED (UK) WITH OCCASIONAL TRAVEL Are You? A Business Analyst with experience delivering business change, transformation or process improvement? The 'Swiss Army knife' of the team - comfortable analysing data, improving customer journeys, facilitating workshops and getting stuck in where needed? Commercially minded, curious and focused on delivering business outcomes rather than just documenting requirements? Excited by AI and automation, with experience supporting technology-enabled change? Based in the UK with valid right to work? Join Us At Simplify! Join the UK's largest group of property services-a business that's continually evolving and where your work will directly influence how we operate. As we accelerate our transformation journey, we're embracing AI, automation and smarter ways of working to deliver better outcomes for our colleagues, customers and business. Benefits Competitive Salary of £45,000.00-60,000.00, remote workong options (hybrid and office based options also available if preferred), 25 Days Holiday (Plus 8 Days Public Holiday) rising with length of service, Option To Buy Or Sell Holiday, Company Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More! What You'll Be Doing We're looking for an accomplished Business Change Business Analyst who thrives on variety. You'll be equally comfortable analysing data, facilitating workshops, mapping customer journeys and identifying opportunities to improve the way we work. This isn't a traditional IT Business Analyst role focused purely on systems or documentation. We're looking for someone who rolls their sleeves up, adapts to each project and becomes a trusted problem solver. Working across multiple business change and transformation initiatives, you'll partner with operational teams, project managers, product owners, technology colleagues and senior stakeholders to deliver practical solutions with measurable business outcomes. Using data, insight and stakeholder feedback, you'll improve customer and colleague journeys while driving continuous improvement. You'll also bring experience supporting AI, automation or emerging technology initiatives. If you enjoy fast-paced environments, thrive in ambiguity and take ownership for delivering results, we'd love to hear from you. Key Responsibilities Lead business analysis across transformation and continuous improvement initiatives. Facilitate workshops to understand business needs and opportunities. Analyse data to identify trends, root causes and improvements. Map current and future-state processes and customer journeys. Improve customer experience, operational efficiency and business performance. Capture, analyse and document business requirements. Produce process maps, user stories, business cases and BA artefacts. Challenge existing processes and recommend practical improvements. Shape solutions, outcomes and benefits with stakeholders. Identify opportunities for AI, automation and emerging technologies. Partner with operational, project, product and technology teams. Support testing, implementation and business adoption. Track outcomes and benefits realisation. Manage changing priorities and multiple workstreams. Take ownership and get involved wherever needed to deliver results. Core Requirements Proven Business Analyst experience delivering business change, transformation or process improvement. Workshop facilitation and stakeholder engagement at all levels. Strong business process analysis and process mapping skills. Experience using data to support recommendations and decisions. Experience supporting AI, automation or emerging technology initiatives (desirable). Experience improving customer or colleague journeys. Strong requirements elicitation, analysis and documentation skills. Ability to analyse business problems and recommend practical solutions. Experience supporting business change and adoption. Strong stakeholder management and influencing skills. Experience managing multiple priorities in a fast-paced environment. Strong analytical, problem-solving and communication skills. Experience working in Agile, Waterfall or hybrid environments. Intermediate Microsoft 365 skills, including Power BI. Additionally, for Senior Business Analyst appointments: Experience mentoring, coaching or supporting other Business Analysts. Desirable Knowledge & Experience BCS Business Analysis qualification (or equivalent). AI, automation or technology-enabled improvement. Experience within property, legal, financial services or another complex operational environment. Business case development and benefits realisation. Lean Six Sigma, Change Management or Process Improvement qualification. Visio, Miro, Lucidchart or similar. Our Hiring Process You've checked out our job ad. It's gathered your interest and you've applied using our easy application process. If shortlisted, you will be invited to participate in a 20 minute telephone screening If successful, we will invite you to attend aMicrosoft Teams video interview.This interview will last for approximately 1 hour and incorporate a short pre-set presentation element. If successful, we'll make you an offer and get the ball rolling. After joining us, you can recommend friends to join us too, earning a referral bonus for each successful appointment! What Success Looks Like: You'll wear multiple hats and get stuck in. Take ownership and deliver business outcomes. Think analytically while remaining pragmatic. Enjoy working with data, people, processes and technology. Build trusted stakeholder relationships. Challenge constructively and seek continuous improvement. Turn complex problems into practical solutions. Thrive in ambiguity and changing priorities. Communicate confidently at all levels. Embrace AI, automation and innovation. Not the Right Fit if: Your experience is primarily technical IT delivery rather than business change. You prefer documenting requirements over improving the business. You avoid ambiguity or changing priorities. You're more process-focused than outcome-focused. You'd rather coordinate than get stuck in. You can't demonstrate measurable business outcomes.
Quality and Risk Manager
Circle Health Group Southend-on-sea, Essex
Quality and Risk Manager - Southend Private Hospital - 22.5 Hours & Permanent - Salary: Up to £41,800.00 FTE per year Southend Private Hospital has recently been awarded OUTSTANDING by the CQC. Southend Private Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Quality and Risk to join their team of staff in the Quality Assurance department. This is a part time role for 22.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Lead and coordinate the hospital's quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards. Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements. Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures. Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes. Manage the collection, analysis, and presentation of clinical governance and quality data. Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes. Applicants should meet the following criteria: Previous experience in the healthcare industry, with a background in governance or risk management. Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks. Experience conducting complex investigations, including Root Cause Analysis (RCA). Excellent interpersonal and communication skills with the ability to present and educate confidently. Proven ability to facilitate change, lead projects, and work collaboratively across teams. Relevant health-related qualification and evidence of ongoing professional development. Strong data analysis and report writing skills with an eye for identifying trends and driving improvement. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. Southend Private Hospital - Westcliff on Sea BESbswy
26/07/2026
Full time
Quality and Risk Manager - Southend Private Hospital - 22.5 Hours & Permanent - Salary: Up to £41,800.00 FTE per year Southend Private Hospital has recently been awarded OUTSTANDING by the CQC. Southend Private Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Quality and Risk to join their team of staff in the Quality Assurance department. This is a part time role for 22.5 hours a week. The role holder will be required to cover a flexible shift pattern. Duties of this role include: Lead and coordinate the hospital's quality and governance functions, ensuring delivery of safe, high-quality patient care in line with CHG and national standards. Champion a culture of safety and quality, raising awareness of governance frameworks and supporting staff to understand and implement key regulatory requirements. Prepare the hospital for CQC/HIS/HIW inspections, working with department leads to collate evidence and implement proactive improvement measures. Ensure all incidents and complaints are logged and closed in accordance with CHG policy timeframes. Manage the collection, analysis, and presentation of clinical governance and quality data. Deliver training sessions, workshops, and presentations to improve staff engagement in quality and safety processes. Applicants should meet the following criteria: Previous experience in the healthcare industry, with a background in governance or risk management. Strong knowledge of clinical governance, CQC/HIS/HIW standards, and national quality frameworks. Experience conducting complex investigations, including Root Cause Analysis (RCA). Excellent interpersonal and communication skills with the ability to present and educate confidently. Proven ability to facilitate change, lead projects, and work collaboratively across teams. Relevant health-related qualification and evidence of ongoing professional development. Strong data analysis and report writing skills with an eye for identifying trends and driving improvement. Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We're passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture. Southend Private Hospital - Westcliff on Sea BESbswy
Product Support Manager
Salt Digital Recruitment
Product Support Manager Location: London or Edinburgh Salary: £31,000 - £34,000 (+ £3,300 London Weighting) We are recruiting a Product Support Manager to join a globally recognised education and cultural organisation with a significant international presence. The role sits within a specialist digital learning and assessment product area, supporting global English and Exams products used by learners, test takers, partners and internal teams across multiple international markets. This is an excellent opportunity to support the development, testing and delivery of high-quality global digital products across international English and Exams markets. Key Responsibilities Product, programme and service development Lead on the development of specific areas of the digital learning and assessment portfolio Ensure digital products are fit for purpose and support both income generation and impact objectives Work closely with the Product Owner to contribute to future digital learning and assessment concepts, products and content Contribute to the development of a learner and test-taker offer that aligns with the wider Global English and Exams strategy Ensure products and services meet market needs Manage end-user testing of digital assessment and learning products Collate feedback from users and stakeholders to inform product decisions Manage day-to-day liaison with developers and designers Ensure product requirements are understood, delivered on time, within budget and in line with quality standards Potentially own the product roadmap for existing products Manage the backlog for new product development where required Sector and subject expertise Build and develop knowledge of the latest developments in digital assessment and learning technologies Use research, academic papers and industry knowledge to inform product decisions Share knowledge and insight through conferences, publications and internal channels Keep up to date with emerging trends across digital learning, digital assessment and educational technology Consultancy and support Work across the global product development team to support a collaborative approach across the digital portfolio Provide advice and support to global teams on the use of digital learning and assessment platforms Support teams in using digital platforms to facilitate partnerships and content delivery Oversee monitoring and evaluation across the project portfolio Help ensure digital products are effectively embedded and used across global teams Commercial and resource management Use agreed corporate systems and processes to plan and manage budgets for small to medium-sized projects Conduct monthly and year-end reporting on expenditure, profitability and risk Maintain and develop procedures and systems that support corporate compliance in financial planning and management Support effective financial management across product and project activity Negotiate and manage contracts for the Product team with external contractors and consultants Manage and develop relationships with allocated partners, content providers, developers, mobile manufacturers, mobile network operators, consultants and other stakeholders Ensure external relationships support successful project delivery Leadership and management Plan and prioritise own work activities and those of wider project teams Coordinate input from internal teams, external freelancers, developers and other contributors Ensure effective delivery of diverse responsibilities and deliverables Follow corporate best practice for data protection and child protection Ensure activity remains compliant with relevant policy and legal requirements Share intelligence and ideas to support senior managers in identifying opportunities for digital learning Help identify ways digital learning can support cultural relations and commercial strategies Certification and professional qualifications Agile project management qualification preferred Minimum requirements Experience administering large-scale technical platform project operations Experience creating and maintaining process documentation Experience rolling out changes to business processes across multiple locations and/or time zones Experience supporting participants with a variety of roles across complex operating environments Ability to design and deliver consistently high-quality training collateral to short deadlines Experience creating e-learning modules, guides, videos, FAQ documents or similar user support materials Ability to handle large data sets from different data systems Ability to analyse data and feedback, identify opportunities and respond to changes Advanced Excel skills Experience using Power BI and/or other data processing software Experience working with digital learning or assessment platforms to meet user and customer needs Ability to troubleshoot, report and provide solutions or workarounds to technical problems Experience supporting large-scale learning or assessment platforms Desirable experience Familiarity with English and Exams digital products and platforms Experience in platform development Knowledge of global organisational structures and internal systems Knowledge and understanding of core English and Exams online operations Experience working across B2C and B2G contexts Experience running testing and UAT on technical platforms Important information Applicants must be a UK resident. No visa sponsorship is available for this role. This role is hybrid with no fully remote option. A physical presence in the office is required for the success of this role. Contact: Robert Sprigens, Rates depend on experience and client requirements.
26/07/2026
Full time
Product Support Manager Location: London or Edinburgh Salary: £31,000 - £34,000 (+ £3,300 London Weighting) We are recruiting a Product Support Manager to join a globally recognised education and cultural organisation with a significant international presence. The role sits within a specialist digital learning and assessment product area, supporting global English and Exams products used by learners, test takers, partners and internal teams across multiple international markets. This is an excellent opportunity to support the development, testing and delivery of high-quality global digital products across international English and Exams markets. Key Responsibilities Product, programme and service development Lead on the development of specific areas of the digital learning and assessment portfolio Ensure digital products are fit for purpose and support both income generation and impact objectives Work closely with the Product Owner to contribute to future digital learning and assessment concepts, products and content Contribute to the development of a learner and test-taker offer that aligns with the wider Global English and Exams strategy Ensure products and services meet market needs Manage end-user testing of digital assessment and learning products Collate feedback from users and stakeholders to inform product decisions Manage day-to-day liaison with developers and designers Ensure product requirements are understood, delivered on time, within budget and in line with quality standards Potentially own the product roadmap for existing products Manage the backlog for new product development where required Sector and subject expertise Build and develop knowledge of the latest developments in digital assessment and learning technologies Use research, academic papers and industry knowledge to inform product decisions Share knowledge and insight through conferences, publications and internal channels Keep up to date with emerging trends across digital learning, digital assessment and educational technology Consultancy and support Work across the global product development team to support a collaborative approach across the digital portfolio Provide advice and support to global teams on the use of digital learning and assessment platforms Support teams in using digital platforms to facilitate partnerships and content delivery Oversee monitoring and evaluation across the project portfolio Help ensure digital products are effectively embedded and used across global teams Commercial and resource management Use agreed corporate systems and processes to plan and manage budgets for small to medium-sized projects Conduct monthly and year-end reporting on expenditure, profitability and risk Maintain and develop procedures and systems that support corporate compliance in financial planning and management Support effective financial management across product and project activity Negotiate and manage contracts for the Product team with external contractors and consultants Manage and develop relationships with allocated partners, content providers, developers, mobile manufacturers, mobile network operators, consultants and other stakeholders Ensure external relationships support successful project delivery Leadership and management Plan and prioritise own work activities and those of wider project teams Coordinate input from internal teams, external freelancers, developers and other contributors Ensure effective delivery of diverse responsibilities and deliverables Follow corporate best practice for data protection and child protection Ensure activity remains compliant with relevant policy and legal requirements Share intelligence and ideas to support senior managers in identifying opportunities for digital learning Help identify ways digital learning can support cultural relations and commercial strategies Certification and professional qualifications Agile project management qualification preferred Minimum requirements Experience administering large-scale technical platform project operations Experience creating and maintaining process documentation Experience rolling out changes to business processes across multiple locations and/or time zones Experience supporting participants with a variety of roles across complex operating environments Ability to design and deliver consistently high-quality training collateral to short deadlines Experience creating e-learning modules, guides, videos, FAQ documents or similar user support materials Ability to handle large data sets from different data systems Ability to analyse data and feedback, identify opportunities and respond to changes Advanced Excel skills Experience using Power BI and/or other data processing software Experience working with digital learning or assessment platforms to meet user and customer needs Ability to troubleshoot, report and provide solutions or workarounds to technical problems Experience supporting large-scale learning or assessment platforms Desirable experience Familiarity with English and Exams digital products and platforms Experience in platform development Knowledge of global organisational structures and internal systems Knowledge and understanding of core English and Exams online operations Experience working across B2C and B2G contexts Experience running testing and UAT on technical platforms Important information Applicants must be a UK resident. No visa sponsorship is available for this role. This role is hybrid with no fully remote option. A physical presence in the office is required for the success of this role. Contact: Robert Sprigens, Rates depend on experience and client requirements.
Applications Manager
Hillingdon Manor School
Job Title: Applications Manager Location: UK Working Pattern: 37.5 hours per week Hybrid (occasional travel required) Salary: £42,000 per annum Contract: Permanent, Full Time Please note: UK applicants only No sponsorship available About us Outcomes First Group is the UK's largest independent provider of specialist education and care. We deliver personalised, research led support that helps every child thrive. About the Role This role sits within the Group Applications team and plays a key role in shaping and supporting the organisation's applications strategy. You will oversee the implementation, configuration and ongoing management of SaaS applications across the business, ensuring systems are fit for purpose, well integrated and aligned to both group standards and local requirements. You'll work closely with internal stakeholders and external suppliers to ensure applications are optimised, users are supported, and systems continue to evolve in line with business needs. Key Responsibilities Applications Management & Strategy Support the ongoing development and optimisation of the group applications landscape Assess existing systems to ensure they remain aligned to business needs Support the selection and implementation of new applications where required Contribute to the wider applications strategy, focusing on continuous improvement Systems, Integration & Data Ensure SaaS applications are effectively integrated with internal systems and data platforms Work with stakeholders to support data quality, consistency and accessibility Ensure systems operate in line with regulatory, legal and security requirements Produce multi case models (base, downside, upside) to assess cash flow, liquidity and financial resilience User Support & Stakeholder Engagement Provide support to end users, promoting best practice and effective use of systems Act as a key interface between the business and third party suppliers Translate technical information into clear, user friendly guidance Delivery, Maintenance & Improvement Support the delivery of product roadmaps, including enhancements and new features Maintain documentation, processes and standards across applications Coordinate system upgrades, maintenance and issue resolution Identify opportunities to improve performance, efficiency and user experience Experience, Skills & Qualifications Experience in an Applications Manager or similar role within a SaaS or systems environment Experience managing the full application lifecycle (requirements through to implementation and support) Strong stakeholder management skills, with the ability to work across technical and non technical teams Experience supporting system configuration, troubleshooting and end user issues Strong organisational, communication and problem solving skills Customer focused mindset with a commitment to service quality Familiarity with Agile or project management methodologies Experience with education systems (e.g. MIS, safeguarding or assessment platforms) Experience with CRM systems Understanding of system integration, data flows or data platforms Why Join Us? You'll be joining a growing organisation where technology plays a key role in delivering positive outcomes for children and young people. As part of our central team, you'll have the opportunity to shape how systems are used across the Group, working closely with stakeholders to drive efficiency, innovation and continuous improvement. Life Assurance Pension scheme with flexible contribution options "Your Wellbeing Matters" - mental and physical health support Family Growth Support, including enhanced maternity and paternity leave Flexible benefits via Vista (Cycle to Work, Electric Car Scheme, discounts, critical illness cover, and more) We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS check. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales. Closing date: Wednesday, 5th August 2026 Hours: 37.5 hours per week, Monday to Friday
26/07/2026
Full time
Job Title: Applications Manager Location: UK Working Pattern: 37.5 hours per week Hybrid (occasional travel required) Salary: £42,000 per annum Contract: Permanent, Full Time Please note: UK applicants only No sponsorship available About us Outcomes First Group is the UK's largest independent provider of specialist education and care. We deliver personalised, research led support that helps every child thrive. About the Role This role sits within the Group Applications team and plays a key role in shaping and supporting the organisation's applications strategy. You will oversee the implementation, configuration and ongoing management of SaaS applications across the business, ensuring systems are fit for purpose, well integrated and aligned to both group standards and local requirements. You'll work closely with internal stakeholders and external suppliers to ensure applications are optimised, users are supported, and systems continue to evolve in line with business needs. Key Responsibilities Applications Management & Strategy Support the ongoing development and optimisation of the group applications landscape Assess existing systems to ensure they remain aligned to business needs Support the selection and implementation of new applications where required Contribute to the wider applications strategy, focusing on continuous improvement Systems, Integration & Data Ensure SaaS applications are effectively integrated with internal systems and data platforms Work with stakeholders to support data quality, consistency and accessibility Ensure systems operate in line with regulatory, legal and security requirements Produce multi case models (base, downside, upside) to assess cash flow, liquidity and financial resilience User Support & Stakeholder Engagement Provide support to end users, promoting best practice and effective use of systems Act as a key interface between the business and third party suppliers Translate technical information into clear, user friendly guidance Delivery, Maintenance & Improvement Support the delivery of product roadmaps, including enhancements and new features Maintain documentation, processes and standards across applications Coordinate system upgrades, maintenance and issue resolution Identify opportunities to improve performance, efficiency and user experience Experience, Skills & Qualifications Experience in an Applications Manager or similar role within a SaaS or systems environment Experience managing the full application lifecycle (requirements through to implementation and support) Strong stakeholder management skills, with the ability to work across technical and non technical teams Experience supporting system configuration, troubleshooting and end user issues Strong organisational, communication and problem solving skills Customer focused mindset with a commitment to service quality Familiarity with Agile or project management methodologies Experience with education systems (e.g. MIS, safeguarding or assessment platforms) Experience with CRM systems Understanding of system integration, data flows or data platforms Why Join Us? You'll be joining a growing organisation where technology plays a key role in delivering positive outcomes for children and young people. As part of our central team, you'll have the opportunity to shape how systems are used across the Group, working closely with stakeholders to drive efficiency, innovation and continuous improvement. Life Assurance Pension scheme with flexible contribution options "Your Wellbeing Matters" - mental and physical health support Family Growth Support, including enhanced maternity and paternity leave Flexible benefits via Vista (Cycle to Work, Electric Car Scheme, discounts, critical illness cover, and more) We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS check. We are an Equal Opportunities Employer. We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales. Closing date: Wednesday, 5th August 2026 Hours: 37.5 hours per week, Monday to Friday
Neighbourhood Engagement & Partnerships Manager
Tower Hamlets Homes Ltd
About The Role We are recruiting a Neighbourhood Engagement & Partnerships Manager to join our award-winning team within the Housing & Regeneration Directorate of the council. It's an exciting time to join the service as we are transforming the way we engage with and deliver services to our 21,000 tenants and leaseholders. We want to make sure our residents are at the heart of shaping our housing management services, providing them with the tools and resources to make their engagement with us meaningful. We are looking for an experienced and confident resident engagement professional, who is highly creative and motivated individual, committed to developing and delivering innovative and impactful engagement programmes to meet the needs of our diverse communities. Experience of working in a diverse inner-city area and a good understanding of the social housing regulations is important. Some key areas of responsibility will include: Work with internal and external partners to deliver our Tenant & Leaseholder Engagement Strategy, putting residents at the core of our service delivery. Working with residents and internal and external stakeholders to develop Neighbourhood Action Plans for each of our 27 neighbourhoods and work collectively to deliver the actions. Lead on the support provided to the 31 Tenants and Residents Associations, including around their governance and capacity building and ensure that their views are fed into service development. Lead on developing and delivering a resident capacity building programme, that enhances the knowledge and skills of residents to support their meaningful involvement in, and delivery of engagement activities and community services. Our Benefits Competitive salary. Local Government Pension Scheme membership. Generous annual leave: 29 days, rising to 33 with 5+ years' service, plus bank holidays and 3 additional days at Christmas. Flexible and agile working to support work-life balance. Staff money saving schemes (e.g., rent deposit loans, season ticket loans). Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways. For an informal conversation or for further information regarding the role, please contact:
26/07/2026
Full time
About The Role We are recruiting a Neighbourhood Engagement & Partnerships Manager to join our award-winning team within the Housing & Regeneration Directorate of the council. It's an exciting time to join the service as we are transforming the way we engage with and deliver services to our 21,000 tenants and leaseholders. We want to make sure our residents are at the heart of shaping our housing management services, providing them with the tools and resources to make their engagement with us meaningful. We are looking for an experienced and confident resident engagement professional, who is highly creative and motivated individual, committed to developing and delivering innovative and impactful engagement programmes to meet the needs of our diverse communities. Experience of working in a diverse inner-city area and a good understanding of the social housing regulations is important. Some key areas of responsibility will include: Work with internal and external partners to deliver our Tenant & Leaseholder Engagement Strategy, putting residents at the core of our service delivery. Working with residents and internal and external stakeholders to develop Neighbourhood Action Plans for each of our 27 neighbourhoods and work collectively to deliver the actions. Lead on the support provided to the 31 Tenants and Residents Associations, including around their governance and capacity building and ensure that their views are fed into service development. Lead on developing and delivering a resident capacity building programme, that enhances the knowledge and skills of residents to support their meaningful involvement in, and delivery of engagement activities and community services. Our Benefits Competitive salary. Local Government Pension Scheme membership. Generous annual leave: 29 days, rising to 33 with 5+ years' service, plus bank holidays and 3 additional days at Christmas. Flexible and agile working to support work-life balance. Staff money saving schemes (e.g., rent deposit loans, season ticket loans). Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways. For an informal conversation or for further information regarding the role, please contact:
Business Analyst 1 year FTC
UK Dementia Research Institute
UCL is London's leading multidisciplinary university, with more than 16,000 staff and 50,000 students from 150 different countries. As well as being a global leader in teaching, UCL is also recognised as one of the most successful and influential research institutions in the world. Based in the heart of London, UCL has a turnover of more than£1.2 billion a year. UCL's strategy sets out clear, cross-university priorities.To turn these bold ambitions into action, weestablishedthe Strategic Change Team. The team brings together new and established capabilities and is at the heart of building and delivering a prioritised portfolio of change initiatives. These initiatives will enable UCL to achieve its strategicobjectives, deliver cohesive services and implement the enabling digital technologies that support them. We provide leadership, partnership and hands on help to ensure the delivery of fit-for-purpose solutions that create meaningful value for our community. This is your opportunity to bring fresh thinking, make a tangible impact, and help shape transformation across a world-leading institution. About the role As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with Agile product teams or programme teams to design and develop suitable solutions and more effective 'to-be' service / process models to support the user community in defining their needs. Additionally, you will work with a broad range of stakeholders including users, service owners and product delivery teams to support the business case, project scope definition and full project delivery lifecycle. Your responsibilities will include the following: Project Assignments In due course, support business case definition - provide information about a target business service and proposed change initiative for use in construction of a business case. Work with key stakeholders and the project team to fully understand theprojectscope andobjectives. Adviseonthe most suitable methods and levels of analysis, and level of stakeholder engagementrequired. Provide input into the overall project plan owned by the project manager. Review and document the current 'as-is' operation of the service Agree and document definitions of business domain terminology. Identifyreported business problems and their impacts. Use process models torepresent tostakeholders how the service operates.Models will be drawn to showdifferent levelsof detail asrequired. Work with various stakeholders toestablishunderlying causes of business problems and / or the desired target business process model. Support the design of future 'to-be' processes,modelsand solutions Work closely with the project team, includingsolutionsarchitects and technical leads, as well as the service users, to support design,deliveryand testing phases of the project. Analyseand review the business options and elicit agreement on a preferredoption. Document detailed to-be process models and scenarios (e.g.user stories, use cases) in line with agreed project deliverables. Elicit, Document, Manage Business Requirements Based on the preferred design model and agreed project approach, work with key stakeholders to define business requirements. Ensure requirements are documented at a suitable level of detail based on project stages andobjectives(frominitialhigh levelthrough to detailrequiredto design a solution). Document, publish and communicate requirements in a format suitable for dependent activities (e.g.procurement,optionevaluation and gap analysis, detailed design and configuration, testing, etc.). About you You have previously worked on projects delivering change, ideally within Agile environments, and understand the business analysis service. With your excellent communication and interpersonal skills,you'vefacilitatedworkshops and conducted stakeholder interviews to extract relevant information andare able toprioritise and manage your time effectively. You can clearly define and articulate business process concepts to end users and colleagues across the business and process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking. You have experience of applying various techniques and delivering analysis outputs including: Requirements elicitation and documentation Business process mapping & User Stories Data and system analysis and documentation What we offer In return,you'llhave the opportunity to make a significant impact withinthe Research & Innovation Operationsportfolio, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatestassetand we invest in them so that they can fulfil their potential. Equity,diversityand inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Flexible working options Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-site gym Enhanced maternity,paternityand adoption pay Employeeassistanceprogramme: Staff Support Service Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community torepresentthe diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black,Asianand ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. Attached documents are available under links. Clicking a document link will initialize its download.
26/07/2026
Full time
UCL is London's leading multidisciplinary university, with more than 16,000 staff and 50,000 students from 150 different countries. As well as being a global leader in teaching, UCL is also recognised as one of the most successful and influential research institutions in the world. Based in the heart of London, UCL has a turnover of more than£1.2 billion a year. UCL's strategy sets out clear, cross-university priorities.To turn these bold ambitions into action, weestablishedthe Strategic Change Team. The team brings together new and established capabilities and is at the heart of building and delivering a prioritised portfolio of change initiatives. These initiatives will enable UCL to achieve its strategicobjectives, deliver cohesive services and implement the enabling digital technologies that support them. We provide leadership, partnership and hands on help to ensure the delivery of fit-for-purpose solutions that create meaningful value for our community. This is your opportunity to bring fresh thinking, make a tangible impact, and help shape transformation across a world-leading institution. About the role As a Business Analyst, you will explore and analyse business services and processes to develop and shape requirements into discrete 'value add' pieces of work. You'll be working with Agile product teams or programme teams to design and develop suitable solutions and more effective 'to-be' service / process models to support the user community in defining their needs. Additionally, you will work with a broad range of stakeholders including users, service owners and product delivery teams to support the business case, project scope definition and full project delivery lifecycle. Your responsibilities will include the following: Project Assignments In due course, support business case definition - provide information about a target business service and proposed change initiative for use in construction of a business case. Work with key stakeholders and the project team to fully understand theprojectscope andobjectives. Adviseonthe most suitable methods and levels of analysis, and level of stakeholder engagementrequired. Provide input into the overall project plan owned by the project manager. Review and document the current 'as-is' operation of the service Agree and document definitions of business domain terminology. Identifyreported business problems and their impacts. Use process models torepresent tostakeholders how the service operates.Models will be drawn to showdifferent levelsof detail asrequired. Work with various stakeholders toestablishunderlying causes of business problems and / or the desired target business process model. Support the design of future 'to-be' processes,modelsand solutions Work closely with the project team, includingsolutionsarchitects and technical leads, as well as the service users, to support design,deliveryand testing phases of the project. Analyseand review the business options and elicit agreement on a preferredoption. Document detailed to-be process models and scenarios (e.g.user stories, use cases) in line with agreed project deliverables. Elicit, Document, Manage Business Requirements Based on the preferred design model and agreed project approach, work with key stakeholders to define business requirements. Ensure requirements are documented at a suitable level of detail based on project stages andobjectives(frominitialhigh levelthrough to detailrequiredto design a solution). Document, publish and communicate requirements in a format suitable for dependent activities (e.g.procurement,optionevaluation and gap analysis, detailed design and configuration, testing, etc.). About you You have previously worked on projects delivering change, ideally within Agile environments, and understand the business analysis service. With your excellent communication and interpersonal skills,you'vefacilitatedworkshops and conducted stakeholder interviews to extract relevant information andare able toprioritise and manage your time effectively. You can clearly define and articulate business process concepts to end users and colleagues across the business and process excellent presentation skills. Additionally, you can work effectively in a collaborative team environment sharing knowledge and can take ownership of problems solving them with your analytic skills and logical thinking. You have experience of applying various techniques and delivering analysis outputs including: Requirements elicitation and documentation Business process mapping & User Stories Data and system analysis and documentation What we offer In return,you'llhave the opportunity to make a significant impact withinthe Research & Innovation Operationsportfolio, working alongside talented colleagues. We offer a collaborative environment where your ideas are valued, your growth is supported, and your work directly contributes to the university's bold strategic goals. Our people really are our greatestassetand we invest in them so that they can fulfil their potential. Equity,diversityand inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Flexible working options Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Relocation scheme for certain posts On-site gym Enhanced maternity,paternityand adoption pay Employeeassistanceprogramme: Staff Support Service Our commitment to Equality, Diversity and Inclusion As London's Global University, we know diversity fosters creativity and innovation, and we want our community torepresentthe diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black,Asianand ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department. Attached documents are available under links. Clicking a document link will initialize its download.
Assistant Product Manager - Remote/Hybrid, SAP Supply Chain
The Config Team
The Config Team in the UK is looking for an Assistant Product Manager to facilitate workshops, run sprint ceremonies, and help drive innovation for our delivery teams. The successful candidate will possess a degree in a related field and experience in Agile methodologies. The role offers a flexible remote/hybrid working option and a comprehensive benefits package including private healthcare and investment in personal development.
26/07/2026
Full time
The Config Team in the UK is looking for an Assistant Product Manager to facilitate workshops, run sprint ceremonies, and help drive innovation for our delivery teams. The successful candidate will possess a degree in a related field and experience in Agile methodologies. The role offers a flexible remote/hybrid working option and a comprehensive benefits package including private healthcare and investment in personal development.
Senior Performance Analytics Lead for Digital Services
Scrumconnect Limited City, Newcastle Upon Tyne
Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
26/07/2026
Full time
Newcastle, United Kingdom Posted on 07/05/2026 Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. Overview: We are seeking an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services. This role focuses on embedding data-driven decision-making, ensuring services are designed and continuously improved based on user needs and measurable outcomes. You will operate at a strategic level, defining performance standards, advising senior stakeholders, and working across multidisciplinary teams to deliver impactful digital services at scale. Key Responsibilities: Performance Leadership & Strategic Measurement Lead and embed performance analysis across complex services or delivery areas Design and implement performance measurement frameworks, including KPIs and user-focused metrics Ensure alignment with Government Digital Service (GDS) standards and best practices Establish and maintain high-quality performance analytics standards Insight Generation & Decision Support Analyse data from multiple sources (user, service, and operational data) to generate actionable insights Translate complex data into clear narratives, dashboards, and recommendations Support teams in designing and iterating services with measurable outcomes Work closely with Product Managers, Delivery Managers, User Researchers, Designers, and Data Scientists Provide guidance on measurement strategies and interpretation of results Support decision-making in complex and ambiguous environments Capability Building & Leadership Coach and mentor analysts, ensuring quality and consistency in outputs Contribute to and lead communities of practice within performance analytics Define and promote standards, tools, and best practices Required Skills & Experience: Extensive experience in performance analysis for digital services, ideally within large-scale or complex environments Strong expertise in designing performance measurement frameworks, KPIs, and user-focused metrics Proven ability to generate insights from multiple data sources and provide data-driven recommendations Strong stakeholder management and influencing skills, including engagement with senior leadership Excellent communication and data storytelling skills Advanced experience with analytical tools such as: SQL Web analytics platforms (e.g., Google Analytics) Dashboarding tools (e.g., Power BI, Looker Studio) Experience working on public sector or government digital services Experience defining performance strategies across multiple teams or programmes Experience mentoring or leading analyst teams Experience working in hybrid or distributed delivery environments Diversity & Inclusion At Scrumconnect Consulting, we believe that diversity drives innovation and better outcomes. We are committed to fostering an inclusive environment where every individual is valued, respected, and supported. We welcome applications from candidates of all backgrounds and actively encourage individuals from underrepresented groups, including women, people with disabilities, and diverse communities, as well as those seeking flexible working arrangements. As a Disability Confident Level 1 employer, we are committed to providing reasonable adjustments throughout the recruitment process and during employment to ensure equal opportunities for all.
BRITISH COUNCIL
Product Manager Schools
BRITISH COUNCIL Edinburgh, Midlothian
Location: UK or Poland Resident Requirement: Residents only - relocation and sponsorship not provided Role Purpose The Product Manager for Schools is responsible for the planning, development, and lifecycle management of a product or product area within the integrated English language learning and assessment portfolio. Across non-digital and digital platforms the Product Manager will deliver the desired customer outcomes for the For Schools / For Higher Education portfolio. This includes understanding market needs, defining product requirements, collaborating with cross functional teams, and driving product success from conception to delivery in alignment with business objectives and customer needs. Role Context This role is part of a product team that is accountable for the design, development, and performance management of the digital and analogue products that enable the For Schools, Higher Education, and Work propositions. Reporting into the Portfolio Lead they ensure the right product quality, and innovation to support the strategic direction set by the Proposition Directors. The product team ensures products are commercially viable, scalable, and aligned with technology, delivery, and customer needs. Main Accountabilities Product Strategy & Planning Develop and own specific products or product areas in the portfolio for integrated English language learning and assessment offerings for the Schools / Higher Education Proposition. Work with product marketing colleagues to conduct market and competitor analysis to identify opportunities and inform product strategy. Align product development with curriculum standards, exam board requirements, and evolving pedagogical and technological trends in English language learning and assessment. Product Development & Lifecycle Management Define clear product requirements and specifications in collaboration with Portfolio leads, Proposition team, learning and assessment design, UX/UI, technology, and content teams. Oversee product development from concept through launch, ensuring timely and high quality delivery and efficient use of available budgets. Manage print and digital product lifecycle: from launch, growth, and maturity to eventual retirement. Stakeholder Engagement Collaborate with internal teams including Marketing, Sales, Academic, and Customer Management to ensure product market fit and successful go to market execution. Build and maintain relationships with external partners, subject matter experts, institutions, teachers and academic colleagues. Commercial Performance Monitor and report on product performance using qualitative and quantitative metrics. Use customer insights, feedback, and usage data to optimize existing products and inform future iterations. Support pricing, positioning, and promotional strategies in collaboration with Marketing and Sales. Ensure developments offer appropriate ROI and are managed to budget. Innovation & Digital Transformation Identify and implement opportunities to enhance digital learning experiences, including interactivity, personalization, and analytics. Stay up to date with trends in EdTech, language learning, assessment technology, and digital publishing. Role Specific Knowledge and Experience Minimum / Essential Requirements Proven experience as a Product Manager or in a related product development role within education publishing, EdTech, or ELT. Strong understanding of English language teaching and assessment methodologies. Experience managing both print and digital product development. Excellent project management skills with a track record of delivering complex projects on time and within budget. Exceptional communication, collaboration, and stakeholder management skills. Analytical mindset with the ability to interpret data and customer feedback to guide decisions. Full time residency in the UK or Poland with unlimited right to work. Desirable Familiarity with adaptive learning technologies, AI, LMS/VLE platforms, and digital assessment tools. Experience working in Agile or hybrid product development environments. CELTA/DELTA qualification or equivalent knowledge of ELT pedagogy. International market experience, particularly in high growth education regions (e.g. APAC, MEA, EURAM). Familiarity with Design Thinking methodologies. Experience using frameworks to develop value propositions. Language Requirements Written and verbal fluency in English. Pay Pay band: 8 Annual salary range: PLN 192,000 - 252,000 (Poland); £38,000 - £46,000 (UK)
26/07/2026
Full time
Location: UK or Poland Resident Requirement: Residents only - relocation and sponsorship not provided Role Purpose The Product Manager for Schools is responsible for the planning, development, and lifecycle management of a product or product area within the integrated English language learning and assessment portfolio. Across non-digital and digital platforms the Product Manager will deliver the desired customer outcomes for the For Schools / For Higher Education portfolio. This includes understanding market needs, defining product requirements, collaborating with cross functional teams, and driving product success from conception to delivery in alignment with business objectives and customer needs. Role Context This role is part of a product team that is accountable for the design, development, and performance management of the digital and analogue products that enable the For Schools, Higher Education, and Work propositions. Reporting into the Portfolio Lead they ensure the right product quality, and innovation to support the strategic direction set by the Proposition Directors. The product team ensures products are commercially viable, scalable, and aligned with technology, delivery, and customer needs. Main Accountabilities Product Strategy & Planning Develop and own specific products or product areas in the portfolio for integrated English language learning and assessment offerings for the Schools / Higher Education Proposition. Work with product marketing colleagues to conduct market and competitor analysis to identify opportunities and inform product strategy. Align product development with curriculum standards, exam board requirements, and evolving pedagogical and technological trends in English language learning and assessment. Product Development & Lifecycle Management Define clear product requirements and specifications in collaboration with Portfolio leads, Proposition team, learning and assessment design, UX/UI, technology, and content teams. Oversee product development from concept through launch, ensuring timely and high quality delivery and efficient use of available budgets. Manage print and digital product lifecycle: from launch, growth, and maturity to eventual retirement. Stakeholder Engagement Collaborate with internal teams including Marketing, Sales, Academic, and Customer Management to ensure product market fit and successful go to market execution. Build and maintain relationships with external partners, subject matter experts, institutions, teachers and academic colleagues. Commercial Performance Monitor and report on product performance using qualitative and quantitative metrics. Use customer insights, feedback, and usage data to optimize existing products and inform future iterations. Support pricing, positioning, and promotional strategies in collaboration with Marketing and Sales. Ensure developments offer appropriate ROI and are managed to budget. Innovation & Digital Transformation Identify and implement opportunities to enhance digital learning experiences, including interactivity, personalization, and analytics. Stay up to date with trends in EdTech, language learning, assessment technology, and digital publishing. Role Specific Knowledge and Experience Minimum / Essential Requirements Proven experience as a Product Manager or in a related product development role within education publishing, EdTech, or ELT. Strong understanding of English language teaching and assessment methodologies. Experience managing both print and digital product development. Excellent project management skills with a track record of delivering complex projects on time and within budget. Exceptional communication, collaboration, and stakeholder management skills. Analytical mindset with the ability to interpret data and customer feedback to guide decisions. Full time residency in the UK or Poland with unlimited right to work. Desirable Familiarity with adaptive learning technologies, AI, LMS/VLE platforms, and digital assessment tools. Experience working in Agile or hybrid product development environments. CELTA/DELTA qualification or equivalent knowledge of ELT pedagogy. International market experience, particularly in high growth education regions (e.g. APAC, MEA, EURAM). Familiarity with Design Thinking methodologies. Experience using frameworks to develop value propositions. Language Requirements Written and verbal fluency in English. Pay Pay band: 8 Annual salary range: PLN 192,000 - 252,000 (Poland); £38,000 - £46,000 (UK)
Operations Mission Manager
Open Cosmos Ltd East Hagbourne, Oxfordshire
Aim high, go beyond! At Open Cosmos we are solving the world's biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on Working in our Chief Technology Office (CTO) The CTO division is where Open Cosmos technology comes to life. Covering engineering, product development, and technical innovation, the team designs, builds, and operates the satellites, systems, and platforms that make our missions possible. It's a highly collaborative environment where ideas become real hardware, software, and data solutions that deliver impact from space. Working in the Mission Operations Team Working across the full mission lifecycle, the Mission Operations team is responsible for safely operating our satellites once they are in orbit. From launch and early operations through routine service and end-of-life, the team monitors spacecraft health, executes critical activities, and responds quickly to anything unexpected. Working closely with flight software, systems and engineering teams, Mission Operations plays a central role in keeping every Open Cosmos mission safe, reliable and delivering value to our customers. What will you be doing? Owning the performance of assigned satellite missions, ensuring reliable and high quality data delivery across the full service chain Acting as the primary point of contact for satellite owners and promoters, managing relationships and aligning on mission objectives Monitoring mission health and performance across space and ground segments, proactively identifying risks and issues Coordinating resolution of satellite, ground segment, and data related incidents, ensuring timely and effective outcomes Providing regular reporting on mission performance, service levels, and delivery against agreed objectives Ensuring alignment and coordination across flight operations, ground systems, and data platform teams Managing third party partners and subcontractors contributing to mission delivery Supporting the Growth team in pre sales activities, contributing operational insight to satellite operations proposals Identifying opportunities to improve mission performance, service reliability, and operational efficiency What You'll bring Strong customer focused mindset, with the ability to align technical delivery to customer objectives Ability to understand and translate customer business goals into operational outcomes Capability in project and programme management, including planning, execution, and risk management Strong issue management and problem solving skills, particularly in complex, cross system environments Ability to coordinate across multiple technical teams and stakeholders with strong communication, negotiation, and stakeholder management skills Understanding of satellite operations, including flight segment, ground segment, and mission workflows Knowledge of data processing systems and platforms, particularly in Earth Observation or similar domains Understanding of systems engineering principles and end to end system interactions Familiarity with project management methodologies like Agile, waterfall or hybrid approaches Awareness of ECSS standards and space industry practices Understanding of software systems and infrastructure supporting mission and data delivery Knowledge of geospatial data and imagery service chains, including performance and quality considerations Accountability, taking ownership of mission performance and delivery outcomes whilst being comfortable operating in ambiguity, navigating complex and evolving mission environments with sound judgement For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. Please submit your application and CV in English. Why Open Cosmos? Work at the cutting edge of space technology with customers around the globe A mission driven company making space accessible to help solve real world challenges A diverse, ambitious, and supportive team Equal opportunity employer At Open Cosmos, we are dedicated to fostering a workplace built on respect, dignity, and belonging. As an equal opportunity employer, we actively challenge bias to ensure every candidate and employee feels truly welcome. We celebrate diversity in all its forms and are committed to maintaining an inclusive environment where everyone has the opportunity to thrive.
26/07/2026
Full time
Aim high, go beyond! At Open Cosmos we are solving the world's biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on Working in our Chief Technology Office (CTO) The CTO division is where Open Cosmos technology comes to life. Covering engineering, product development, and technical innovation, the team designs, builds, and operates the satellites, systems, and platforms that make our missions possible. It's a highly collaborative environment where ideas become real hardware, software, and data solutions that deliver impact from space. Working in the Mission Operations Team Working across the full mission lifecycle, the Mission Operations team is responsible for safely operating our satellites once they are in orbit. From launch and early operations through routine service and end-of-life, the team monitors spacecraft health, executes critical activities, and responds quickly to anything unexpected. Working closely with flight software, systems and engineering teams, Mission Operations plays a central role in keeping every Open Cosmos mission safe, reliable and delivering value to our customers. What will you be doing? Owning the performance of assigned satellite missions, ensuring reliable and high quality data delivery across the full service chain Acting as the primary point of contact for satellite owners and promoters, managing relationships and aligning on mission objectives Monitoring mission health and performance across space and ground segments, proactively identifying risks and issues Coordinating resolution of satellite, ground segment, and data related incidents, ensuring timely and effective outcomes Providing regular reporting on mission performance, service levels, and delivery against agreed objectives Ensuring alignment and coordination across flight operations, ground systems, and data platform teams Managing third party partners and subcontractors contributing to mission delivery Supporting the Growth team in pre sales activities, contributing operational insight to satellite operations proposals Identifying opportunities to improve mission performance, service reliability, and operational efficiency What You'll bring Strong customer focused mindset, with the ability to align technical delivery to customer objectives Ability to understand and translate customer business goals into operational outcomes Capability in project and programme management, including planning, execution, and risk management Strong issue management and problem solving skills, particularly in complex, cross system environments Ability to coordinate across multiple technical teams and stakeholders with strong communication, negotiation, and stakeholder management skills Understanding of satellite operations, including flight segment, ground segment, and mission workflows Knowledge of data processing systems and platforms, particularly in Earth Observation or similar domains Understanding of systems engineering principles and end to end system interactions Familiarity with project management methodologies like Agile, waterfall or hybrid approaches Awareness of ECSS standards and space industry practices Understanding of software systems and infrastructure supporting mission and data delivery Knowledge of geospatial data and imagery service chains, including performance and quality considerations Accountability, taking ownership of mission performance and delivery outcomes whilst being comfortable operating in ambiguity, navigating complex and evolving mission environments with sound judgement For this role you can be based in any of our locations. To apply, you must have the legal right to work in your chosen location. Please submit your application and CV in English. Why Open Cosmos? Work at the cutting edge of space technology with customers around the globe A mission driven company making space accessible to help solve real world challenges A diverse, ambitious, and supportive team Equal opportunity employer At Open Cosmos, we are dedicated to fostering a workplace built on respect, dignity, and belonging. As an equal opportunity employer, we actively challenge bias to ensure every candidate and employee feels truly welcome. We celebrate diversity in all its forms and are committed to maintaining an inclusive environment where everyone has the opportunity to thrive.
Software Engineer Consultant
Different Technologies Pty Ltd.
Daintta are a rapidly growing, values-driven team of specialists who work with government clients across Cyber Security, National Security, Law Enforcement and Telecommunications. We are seeking a talented and motivated Software Engineer to join our team and contribute to our mission of protecting the UK through data-driven insights and solutions. As a Software Engineer, you will work closely with our public sector clients and project teams to design, develop, and implement software solutions that meet our clients' requirements. Key Responsibilities Collaborate with clients to understand their software engineering needs and objectives Design, develop, test, and implement high-quality software solutions using industry best practices and coding standards Utilise your expertise in various programming languages, frameworks, and technologies to architect robust and scalable systems Collaborate with cross-functional teams and clients to gather project requirements, analyse feasibility, and provide technical recommendations Develop secure, clean, efficient, and well documented code, ensuring code quality through testing, debugging, and code reviews Stay up to date with the latest trends, tools, and technologies in software engineering and share your knowledge with the team Collaborate with project managers to ensure successful project delivery within the defined timelines and budget Accurately delivering high quality work to agreed timelines, including taking the initiative and knowing how to jump straight in Supporting client engagements, including pitches and presentations Helping to support & grow Daintta by actively inputting into the company strategy and helping to shape our future Representing us and our core values: Transparent, Fair and Daring Skills/Knowledge The role requires the following key skills / knowledge, non-exhaustively: Bachelor's degree in computer science, software engineering, or related field Professional experience as software engineer, preferably in a consultancy or industry setting Experience with multiple programming languages, including Python, Java, C++, Rust, or Go Experience with associated software development frameworks and tools such as pytest and OpenAPI Experience working in Unix/Linux environments Knowledge of database systems and proficiency in database query languages/tools Familiarity with software development methodologies, such as Agile or Scrum. In particular iterative approaches to software development in conjunction with the client Excellent problem-solving and analytical skills, with the ability to find innovative solutions to complex technical challenges Excellent communication and presentation skills or Strong communication and interpersonal skills to effectively interact with clients and team members Ability to adapt to new technologies and learn quickly in fast-paced environments A passion for delivering high quality software solutions that meet client expectations Experience with cloud platforms such as AWS, Azure or Google Cloud Familiarity with DevOps practices and principles, such as CI/CD pipelines, containerisation (e.g. Docker) and associated orchestration Knowledge of software security principles and best practices Location? Hybrid, with 2-3 days working from Daintta office (London or Cheltenham) or on client site as required. What's in it for you? You will be joining the company at Daintta "Consultant" grade. In addition to being rewarded fairly for your contribution to the business, you get to work in a dynamic organisation that is agile and responsive. A business that is growing fast and where you get to drive and shape the future. A place where you are respected by everyone and your voice is important. Somewhere where you can be innovative and creative. A place where you have the opportunity to learn about all aspects of business from marketing to sales, to delivery and business operations. Benefits We believe in supporting our people both professionally and personally. Here's what you can expect when you join us: Time Off: 25 days annual leave, plus bank holidays Up to 5 days annual training leave with a dedicated training budget Up to 3 days annual volunteering leave - give back to the community Competitive maternity, paternity, shared parental leave & compassionate leave Health & Wellness: Comprehensive Private Health Insurance Employee Assistance Programme - 24/7 support services £2,000 Flex Cash Allowance, paid pro-rata over the year Financial Benefits: 5% pension contribution Discretionary company awards and bonuses, based on performance and company targets Access to Electric Vehicle (EV) Salary Sacrifice scheme Professional Development Up to £1,000 annual training budget (access to additional training and development budget via business case) Up to 5 days annual training leave 1 professional membership paid annually Up to £200 of additional IT budget for new joiners Perks Free breakfast every Tuesday in the London office Fortnightly drinks - in London Regular social events, quizzes, and guest workshops Huckletree perks - including gym and restaurant discounts Employee referral programme Monthly breakfast club in our Cheltenham office Security Information Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To qualify, you must be a British Citizen and have resided in the UK for the last 5 years. For more information about clearance eligibility, please see
26/07/2026
Full time
Daintta are a rapidly growing, values-driven team of specialists who work with government clients across Cyber Security, National Security, Law Enforcement and Telecommunications. We are seeking a talented and motivated Software Engineer to join our team and contribute to our mission of protecting the UK through data-driven insights and solutions. As a Software Engineer, you will work closely with our public sector clients and project teams to design, develop, and implement software solutions that meet our clients' requirements. Key Responsibilities Collaborate with clients to understand their software engineering needs and objectives Design, develop, test, and implement high-quality software solutions using industry best practices and coding standards Utilise your expertise in various programming languages, frameworks, and technologies to architect robust and scalable systems Collaborate with cross-functional teams and clients to gather project requirements, analyse feasibility, and provide technical recommendations Develop secure, clean, efficient, and well documented code, ensuring code quality through testing, debugging, and code reviews Stay up to date with the latest trends, tools, and technologies in software engineering and share your knowledge with the team Collaborate with project managers to ensure successful project delivery within the defined timelines and budget Accurately delivering high quality work to agreed timelines, including taking the initiative and knowing how to jump straight in Supporting client engagements, including pitches and presentations Helping to support & grow Daintta by actively inputting into the company strategy and helping to shape our future Representing us and our core values: Transparent, Fair and Daring Skills/Knowledge The role requires the following key skills / knowledge, non-exhaustively: Bachelor's degree in computer science, software engineering, or related field Professional experience as software engineer, preferably in a consultancy or industry setting Experience with multiple programming languages, including Python, Java, C++, Rust, or Go Experience with associated software development frameworks and tools such as pytest and OpenAPI Experience working in Unix/Linux environments Knowledge of database systems and proficiency in database query languages/tools Familiarity with software development methodologies, such as Agile or Scrum. In particular iterative approaches to software development in conjunction with the client Excellent problem-solving and analytical skills, with the ability to find innovative solutions to complex technical challenges Excellent communication and presentation skills or Strong communication and interpersonal skills to effectively interact with clients and team members Ability to adapt to new technologies and learn quickly in fast-paced environments A passion for delivering high quality software solutions that meet client expectations Experience with cloud platforms such as AWS, Azure or Google Cloud Familiarity with DevOps practices and principles, such as CI/CD pipelines, containerisation (e.g. Docker) and associated orchestration Knowledge of software security principles and best practices Location? Hybrid, with 2-3 days working from Daintta office (London or Cheltenham) or on client site as required. What's in it for you? You will be joining the company at Daintta "Consultant" grade. In addition to being rewarded fairly for your contribution to the business, you get to work in a dynamic organisation that is agile and responsive. A business that is growing fast and where you get to drive and shape the future. A place where you are respected by everyone and your voice is important. Somewhere where you can be innovative and creative. A place where you have the opportunity to learn about all aspects of business from marketing to sales, to delivery and business operations. Benefits We believe in supporting our people both professionally and personally. Here's what you can expect when you join us: Time Off: 25 days annual leave, plus bank holidays Up to 5 days annual training leave with a dedicated training budget Up to 3 days annual volunteering leave - give back to the community Competitive maternity, paternity, shared parental leave & compassionate leave Health & Wellness: Comprehensive Private Health Insurance Employee Assistance Programme - 24/7 support services £2,000 Flex Cash Allowance, paid pro-rata over the year Financial Benefits: 5% pension contribution Discretionary company awards and bonuses, based on performance and company targets Access to Electric Vehicle (EV) Salary Sacrifice scheme Professional Development Up to £1,000 annual training budget (access to additional training and development budget via business case) Up to 5 days annual training leave 1 professional membership paid annually Up to £200 of additional IT budget for new joiners Perks Free breakfast every Tuesday in the London office Fortnightly drinks - in London Regular social events, quizzes, and guest workshops Huckletree perks - including gym and restaurant discounts Employee referral programme Monthly breakfast club in our Cheltenham office Security Information Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To qualify, you must be a British Citizen and have resided in the UK for the last 5 years. For more information about clearance eligibility, please see
Business Development Manager
Menzies LLP Manchester, Lancashire
Business Development Manager Department: Operations Employment Type: Permanent - Full Time Location: Manchester Office Description Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first class team and, to do so, we know that we need a diverse mix of talented people doing their best work. If you're ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading! We have a great opportunity for a Business Development Manager to join our team in the Manchester office. Menzies Marketing/BD Team requires a dynamic and proactive Business Development (BD) Manager to drive growth and embed a BD culture across the Northwest. You will be part of a team of BD and marketing specialists who have built a strong reputation, both internally and externally. The role will be based at our Manchester office with occasional visits to other offices. The individual will support Partners/Directors with their personal BD plans, build a strong pipeline across Manchester, Birmingham and Lancashire and support on BD projects firmwide. The role combines strategic planning, relationship management, market development, working closely with the marketing team, Partners/Directors to deliver measurable revenue growth and strengthen the firm's market position. Why Menzies? At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With over 1100 colleagues in the UK, we've built a culture based on shared values and mutual respect. Here's why you'll love working with us: People First: Our work life balance isn't just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024, 2025 and now also 2026. Work with Inspiring Clients: You'll work with a range of clients so no two days will be the same. Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy. Innovate with Purpose: We're always looking for better ways to work-leveraging tech, simplifying complexities, and delivering value. Empathy at Our Core: We don't just serve our clients; we build trusted relationships that stand the test of time. Key Responsibilities Work closely with Partners/Directors to develop and implement individual and team business development plans aligned to strategic growth objectives. Provide proactive support in identifying target clients, referral sources and growth opportunities. Facilitate account planning sessions and support the development of key client growth strategies. Monitor progress against BD plans, providing regular reporting, insight and recommendations. Coach and support Partners/Directors on business development activity, pipeline management and relationship building initiatives. BD reporting and monitoring ROI. Identify, qualify and develop new business opportunities across Manchester, Lancashire and Birmingham. Provide support and embed HubSpot use across the offices. Support the delivery of firmwide BD campaigns, growth programmes and strategic projects. Undertake client feedback and align with key account management programmes for the North West. Skills, Knowledge & Expertise We're looking for someone who's organised, proactive and passionate about marketing. If you enjoy building relationships, managing multiple projects and making a real impact, we'd love to hear from you! You'll ideally have: 5+ GCSEs (A-C/Grade 4 or above), including English and Maths. A CIM qualification or Marketing degree is a bonus, but it's not essential. At least 5 years' experience in a B2B marketing environment, with professional services or business development experience being advantageous. You'll bring: Excellent written and verbal communication skills. Strong attention to detail and great project management abilities. Commercial awareness with the confidence to make informed decisions. The ability to build strong relationships with colleagues, clients and stakeholders. Confidence using Microsoft Office and CRM systems such as HubSpot. A proactive mindset with the ability to work independently and meet deadlines. A positive, adaptable approach and a willingness to support the wider team. A few practical bits: You'll be based in our Manchester office, with occasional visits to our Lancashire and Birmingham locations. Some travel to other Menzies offices will also be required. Job Benefits Why Join Us? At Menzies, we know that success starts with our people. That's why we offer: Career Development: From learning opportunities to career coaching, we'll help you achieve your goals. Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few. Flexibility That Works for You: Agile working is embedded in our culture. Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self. To find out more about our benefits please read here.
26/07/2026
Full time
Business Development Manager Department: Operations Employment Type: Permanent - Full Time Location: Manchester Office Description Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first class team and, to do so, we know that we need a diverse mix of talented people doing their best work. If you're ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading! We have a great opportunity for a Business Development Manager to join our team in the Manchester office. Menzies Marketing/BD Team requires a dynamic and proactive Business Development (BD) Manager to drive growth and embed a BD culture across the Northwest. You will be part of a team of BD and marketing specialists who have built a strong reputation, both internally and externally. The role will be based at our Manchester office with occasional visits to other offices. The individual will support Partners/Directors with their personal BD plans, build a strong pipeline across Manchester, Birmingham and Lancashire and support on BD projects firmwide. The role combines strategic planning, relationship management, market development, working closely with the marketing team, Partners/Directors to deliver measurable revenue growth and strengthen the firm's market position. Why Menzies? At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With over 1100 colleagues in the UK, we've built a culture based on shared values and mutual respect. Here's why you'll love working with us: People First: Our work life balance isn't just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024, 2025 and now also 2026. Work with Inspiring Clients: You'll work with a range of clients so no two days will be the same. Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy. Innovate with Purpose: We're always looking for better ways to work-leveraging tech, simplifying complexities, and delivering value. Empathy at Our Core: We don't just serve our clients; we build trusted relationships that stand the test of time. Key Responsibilities Work closely with Partners/Directors to develop and implement individual and team business development plans aligned to strategic growth objectives. Provide proactive support in identifying target clients, referral sources and growth opportunities. Facilitate account planning sessions and support the development of key client growth strategies. Monitor progress against BD plans, providing regular reporting, insight and recommendations. Coach and support Partners/Directors on business development activity, pipeline management and relationship building initiatives. BD reporting and monitoring ROI. Identify, qualify and develop new business opportunities across Manchester, Lancashire and Birmingham. Provide support and embed HubSpot use across the offices. Support the delivery of firmwide BD campaigns, growth programmes and strategic projects. Undertake client feedback and align with key account management programmes for the North West. Skills, Knowledge & Expertise We're looking for someone who's organised, proactive and passionate about marketing. If you enjoy building relationships, managing multiple projects and making a real impact, we'd love to hear from you! You'll ideally have: 5+ GCSEs (A-C/Grade 4 or above), including English and Maths. A CIM qualification or Marketing degree is a bonus, but it's not essential. At least 5 years' experience in a B2B marketing environment, with professional services or business development experience being advantageous. You'll bring: Excellent written and verbal communication skills. Strong attention to detail and great project management abilities. Commercial awareness with the confidence to make informed decisions. The ability to build strong relationships with colleagues, clients and stakeholders. Confidence using Microsoft Office and CRM systems such as HubSpot. A proactive mindset with the ability to work independently and meet deadlines. A positive, adaptable approach and a willingness to support the wider team. A few practical bits: You'll be based in our Manchester office, with occasional visits to our Lancashire and Birmingham locations. Some travel to other Menzies offices will also be required. Job Benefits Why Join Us? At Menzies, we know that success starts with our people. That's why we offer: Career Development: From learning opportunities to career coaching, we'll help you achieve your goals. Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few. Flexibility That Works for You: Agile working is embedded in our culture. Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self. To find out more about our benefits please read here.

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