Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
02/04/2026
Full time
Application Support Manager - AS400 - Core Banking - International Bank Excellent opportunity opens up to join an International Bank as their new Application Support Manager. You will lead the design, implementation, integration, and ongoing support of the bank's applications, whilst taking ownership of day-to-day support and delivery planning as the bank goes through a large-scale digital transformation. Knowledge of Core Banking Systems and Core Banking Transformations, and experience working in AS400, iSeries and RPG environments are a big plus. Key Responsibilities Team Management Lead, mentor, and manage a team of developers and application support analysts Foster a collaborative and high-performance work environment that encourages innovation and continuous improvement. Conduct regular performance evaluations and provide guidance on professional development. Change and Project Delivery Lead the planning, design, and implementation of new software applications and enhancements. Transition new applications from project into BAU standardised support models. Manage the delivery of small change and BAU enhancements Define delivery timelines and resource requirements, and manage development activities to meet deadlines. Work with the project team to manage team capacity, demand and change/project delivery. Application Support and Maintenance Ensure prompt and efficient support for applications, addressing any bugs, performance issues, or feature enhancements. Provide application support for supported business applications. Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Implement and oversee application monitoring, performance tuning, and optimisation strategies. Onboard support for existing and new applications to deliver a single and holistic application support model. Ensure all applications and services remain in support with 3rd party vendors Ensure resolution of identified application security vulnerabilities and assurance configuration/testing observations Coordinate upgrades, patches, and system maintenance with minimal operational disruption. Maintain application documentation, system configurations, and support procedures. Quality Assurance and Compliance Establish best practices for software development and testing, including code reviews, automated testing, and deployment processes. Ensure compliance with internal and external regulations, audit, security standards, and data protection requirements. Maintain business continuity and disaster recovery procedures for all supported applications. Collaboration and Communication Serve as a liaison between technical teams, business units, and external vendors to ensure clear communication and alignment of priorities. Provide regular status updates, reports, and presentations to IT Change Management and PMO on project progress and support metrics. Budget and Resource Management Manage the budget for small change, BAU enhancements and support activities, ensuring cost-effective use of resources. Make staffing and resourcing recommendations to meet project and support needs. Contribute to the annual budget cycle, ensuring applications are invested in and maintained. Recommend new tools, technologies, and methodologies to enhance the development process and improve operational efficiency. Qualification & Experience Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor's degree in Computer Science, Information Technology, or a related field. 4+ years of experience in software development, with at least 2 years in a managerial role. Strong understanding of application life cycle management, agile methodologies, and DevOps practices. Proven experience with application support and incident management in complex technical environments. Excellent problem-solving skills with the ability to handle complex technical issues. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Exceptional communication, collaboration, and interpersonal skills. Experience with cloud platforms (Microsoft Azure) Familiarity with ITIL or other service management frameworks. Certifications such as PMP, Scrum Master, or relevant technical certifications. Essential Competencies Excellent communication and presentation skills with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Strong analytical, problem-solving, and decision-making capabilities. Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously Strong knowledge of Core Banking Systems and Core Banking Transformations Experience working in AS400, iSeries and RPG environments a big plus Interested? Please Apply! AS400 AS 400 iSeries IBMi IBM i5 I5 Core Banking Core Banking Transformation App Systems Application Systems Core Banking Application IT Application Change Core Banking Change System Change System Transformation
AgileSource are urgently seeking Permanent Business Analysts to join a growing digital consultancy. We are looking for people that have experience across EUC, IT Services, Print and Insights and Analystics. Coordinating teams/suppliers, managing RAID and dependencies, and ensuring readiness outputs land on time. Clearly defined, testable requirements and user stories that translate Day-1 experience objectives into implementable, prioritised delivery scope. Explicit documentation of dependencies, assumptions, and risks to support informed decision-making and reduce late-stage delivery surprises. Requirements structured to support efficient delivery, testing, and assurance across EUC, IT Services, Print, and Insights & Analytics. Strong experience translating themes, epics, and high-level intent into testable, delivery-ready requirements Proven ability to identify and manage dependencies, assumptions, and risks across multiple delivery strands. Comfortable working in fast-moving, ambiguous environments, producing good enough artefacts that support delivery and assurance. Experience working closely with architects, delivery managers, and operational teams to support Day-1 readiness. We are urgently looking for these roles to be filled. Anyone with a longer than 4 week notice period will unfortunately not be able to be considered.
02/04/2026
Full time
AgileSource are urgently seeking Permanent Business Analysts to join a growing digital consultancy. We are looking for people that have experience across EUC, IT Services, Print and Insights and Analystics. Coordinating teams/suppliers, managing RAID and dependencies, and ensuring readiness outputs land on time. Clearly defined, testable requirements and user stories that translate Day-1 experience objectives into implementable, prioritised delivery scope. Explicit documentation of dependencies, assumptions, and risks to support informed decision-making and reduce late-stage delivery surprises. Requirements structured to support efficient delivery, testing, and assurance across EUC, IT Services, Print, and Insights & Analytics. Strong experience translating themes, epics, and high-level intent into testable, delivery-ready requirements Proven ability to identify and manage dependencies, assumptions, and risks across multiple delivery strands. Comfortable working in fast-moving, ambiguous environments, producing good enough artefacts that support delivery and assurance. Experience working closely with architects, delivery managers, and operational teams to support Day-1 readiness. We are urgently looking for these roles to be filled. Anyone with a longer than 4 week notice period will unfortunately not be able to be considered.
Corporate AI Platform & Accreditation Portal Project Manager Digital & IT Project Manager (Corporate AI Platform & Accreditation Portal) Salary: £50,232 £52,232 per annum (dependent on location) Contract: Permanent, full-time (37.5 hours per week) Location: Based remotely in England, with hybrid working available from our Wigan and London offices. Keep Britain Tidy is investing in ambitious digital innovation to support our environmental mission and are recruiting a talented Digital & IT Project Manager to play a central role in the development of our new corporate internal AI platform and the build and launch of a national accreditation and education portal for schools across the UK. What you ll be doing Leading the development of Keep Britain Tidy s new corporate AI platform. Managing the build and launch of a national accreditation and education portal for schools. Creating detailed project plans covering scope, sequence, timelines, budgets and resources. Coordinating internal teams, external partners and suppliers to deliver high quality digital products. Translating user needs into clear technical requirements and deliverables. Ensuring information governance and responsible data handling are embedded from the outset. Identifying risks and issues early and developing practical mitigation strategies. Supporting system adoption through training, guidance and user friendly documentation. Providing regular reporting on progress, priorities, risks and issues. What you ll bring Practitioner-level experience in recognised project delivery methodologies (e.g. PRINCE2, Agile, PMBOK, Scrum). At least five years experience delivering digital or IT projects through the full lifecycle. Strong Microsoft Office skills, including Project, Visio, PowerPoint, Word and Excel. Experience gathering and analysing business requirements and shaping digital solutions with stakeholders. A strong understanding of information governance across AI tools, digital platforms and organisational systems. Experience managing suppliers and tracking performance from procurement to delivery. Excellent interpersonal and written communication skills. A passion for Keep Britain Tidy s mission and a desire to make a positive environmental impact. Other information Occasional national travel, including overnight stays and some weekend work, may be required. You must have the right to work in the UK. To discuss this opportunity in more detail please contact Hannah at Not For Profit People.
02/04/2026
Full time
Corporate AI Platform & Accreditation Portal Project Manager Digital & IT Project Manager (Corporate AI Platform & Accreditation Portal) Salary: £50,232 £52,232 per annum (dependent on location) Contract: Permanent, full-time (37.5 hours per week) Location: Based remotely in England, with hybrid working available from our Wigan and London offices. Keep Britain Tidy is investing in ambitious digital innovation to support our environmental mission and are recruiting a talented Digital & IT Project Manager to play a central role in the development of our new corporate internal AI platform and the build and launch of a national accreditation and education portal for schools across the UK. What you ll be doing Leading the development of Keep Britain Tidy s new corporate AI platform. Managing the build and launch of a national accreditation and education portal for schools. Creating detailed project plans covering scope, sequence, timelines, budgets and resources. Coordinating internal teams, external partners and suppliers to deliver high quality digital products. Translating user needs into clear technical requirements and deliverables. Ensuring information governance and responsible data handling are embedded from the outset. Identifying risks and issues early and developing practical mitigation strategies. Supporting system adoption through training, guidance and user friendly documentation. Providing regular reporting on progress, priorities, risks and issues. What you ll bring Practitioner-level experience in recognised project delivery methodologies (e.g. PRINCE2, Agile, PMBOK, Scrum). At least five years experience delivering digital or IT projects through the full lifecycle. Strong Microsoft Office skills, including Project, Visio, PowerPoint, Word and Excel. Experience gathering and analysing business requirements and shaping digital solutions with stakeholders. A strong understanding of information governance across AI tools, digital platforms and organisational systems. Experience managing suppliers and tracking performance from procurement to delivery. Excellent interpersonal and written communication skills. A passion for Keep Britain Tidy s mission and a desire to make a positive environmental impact. Other information Occasional national travel, including overnight stays and some weekend work, may be required. You must have the right to work in the UK. To discuss this opportunity in more detail please contact Hannah at Not For Profit People.
Product Manager - Artificial Intelligence (Legal Technology) £60,000-65,000 Hybrid: 3 days on site at a site in East Anglia (various office locations available) Permanent | Full-time Shape the future of AI in legal services We're looking for a Product Manager with strong experience in AI-driven solutions to lead the development of innovative tools that transform how legal professionals work. This is a highly specialised role at the intersection of AI, legal workflows, and user experience , focused on delivering solutions that require precision, trust, and measurable impact . Key Responsibilities You'll own and drive AI products that enhance legal workflows such as contract drafting, document review, legal research, and compliance processes. Working within a cross-functional AI team, you will: Own the AI product roadmap with a clear focus on legal workflow optimisation Lead delivery across the full product life cycle, aligning engineering, data, and design Translate complex legal challenges into scalable AI solutions Facilitate discovery sessions with legal professionals to identify high-value opportunities Evaluate and implement AI tools (eg LLMs, NLP, RAG pipelines) in production environments Ensure solutions meet high standards for accuracy, confidentiality, and risk Drive adoption through intuitive user experiences and clear value articulation Define and track success metrics (accuracy, efficiency, adoption, ROI) Embed responsible AI principles including transparency, governance, and compliance What makes this role different You'll build AI products used in high-stakes, real-world decision-making You'll work closely with domain experts including legal and compliance professionals You'll solve problems where accuracy and trust are critical You'll play a key role in shaping how AI is Embedded into professional services Skills and Experience Essential Proven track record as a Product Manager in a digital or technology-led environment Hands-on experience delivering AI/ML-powered products Strong understanding of: Large Language Models (LLMs) NLP, classification, extraction, summarisation Retrieval-Augmented Generation (RAG) or similar architectures Experience working in regulated environments (eg legal, financial services, healthcare) Strong Agile delivery experience working with cross-functional teams Highly desirable Experience with legal technology or legal workflows Understanding of: Contract life cycle management Document automation or review systems Compliance or regulatory processes Experience evaluating third-party AI vendors and tools Eligibility Applicants must have full right to work in the UK without the need for sponsorship , now or in the future. If you have the relevant experience for this role and happy to be 2 days on site/week in either Ipswich, Norwich, Chelmsford or Cambridge and 1 day in Ipswich, please apply using the link provided.
02/04/2026
Full time
Product Manager - Artificial Intelligence (Legal Technology) £60,000-65,000 Hybrid: 3 days on site at a site in East Anglia (various office locations available) Permanent | Full-time Shape the future of AI in legal services We're looking for a Product Manager with strong experience in AI-driven solutions to lead the development of innovative tools that transform how legal professionals work. This is a highly specialised role at the intersection of AI, legal workflows, and user experience , focused on delivering solutions that require precision, trust, and measurable impact . Key Responsibilities You'll own and drive AI products that enhance legal workflows such as contract drafting, document review, legal research, and compliance processes. Working within a cross-functional AI team, you will: Own the AI product roadmap with a clear focus on legal workflow optimisation Lead delivery across the full product life cycle, aligning engineering, data, and design Translate complex legal challenges into scalable AI solutions Facilitate discovery sessions with legal professionals to identify high-value opportunities Evaluate and implement AI tools (eg LLMs, NLP, RAG pipelines) in production environments Ensure solutions meet high standards for accuracy, confidentiality, and risk Drive adoption through intuitive user experiences and clear value articulation Define and track success metrics (accuracy, efficiency, adoption, ROI) Embed responsible AI principles including transparency, governance, and compliance What makes this role different You'll build AI products used in high-stakes, real-world decision-making You'll work closely with domain experts including legal and compliance professionals You'll solve problems where accuracy and trust are critical You'll play a key role in shaping how AI is Embedded into professional services Skills and Experience Essential Proven track record as a Product Manager in a digital or technology-led environment Hands-on experience delivering AI/ML-powered products Strong understanding of: Large Language Models (LLMs) NLP, classification, extraction, summarisation Retrieval-Augmented Generation (RAG) or similar architectures Experience working in regulated environments (eg legal, financial services, healthcare) Strong Agile delivery experience working with cross-functional teams Highly desirable Experience with legal technology or legal workflows Understanding of: Contract life cycle management Document automation or review systems Compliance or regulatory processes Experience evaluating third-party AI vendors and tools Eligibility Applicants must have full right to work in the UK without the need for sponsorship , now or in the future. If you have the relevant experience for this role and happy to be 2 days on site/week in either Ipswich, Norwich, Chelmsford or Cambridge and 1 day in Ipswich, please apply using the link provided.
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Data Services for Personalised GOV.UK Channels This role will be part of a new team at GDS, the focus specifically on developing the services that abstracts personalised data logistics for product teams, enabling them to deliver personalised features without worrying about underlying cross government data complexity. The work is split into four main areas, data exchange between departments, a serverless platform to power the GOV.UK personalised channels, a platform to store GOV.UK personalised channel data and providing support for a new government digital mailbox. Reporting into the Engineering Manager, you'll work within and support the wider engineering teams as well as collaborate with peers including Technical Architects to deliver a user-centric, highly scalable, resilient, and performant platform It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must Job description As a GDS Senior Developer, you'll contribute to the digital transformation of government by building and supporting high-quality digital services. You will play a key role in designing and delivering robust, scalable software solutions that meet user needs while aligning with broader GDS standards and practices. You'll contribute through hands-on engineering, applying modern development practices and helping build resilient, secure and maintainable services. You'll participate in technical discussions and design decisions, helping ensure solutions are practical, well implemented and aligned with wider architectural approaches. Senior Developers work closely with other engineers, architects, product managers and multidisciplinary teams. You'll collaborate to solve complex technical problems, contribute to improving engineering practices and help maintain high standards of code quality, reliability and performance. You'll thrive using agile methods and enjoy working collaboratively across teams to deliver meaningful outcomes. Above all, you'll want to make government services better for users, contributing to the continual improvement of the way teams build, run and evolve digital services. As a Senior Developer, you'll: contribute to improving the way the team works, supporting effective engineering practices, development workflows and collaborative approaches that help the team deliver high-quality software be a strong technical contributor within the team, maintaining proficiency across the systems, platforms and tools used to build and operate services help the team understand how different parts of the system interact, supporting the investigation and resolution of complex technical issues and enabling the team to work confidently across the broader technical landscape collaborate with engineers and architects to explore appropriate technologies, patterns and approaches, contributing to decisions about when new software should be written and helping ensure solutions are pragmatic, maintainable and aligned with organisational standards contribute to technical decision-making within the team, helping maintain a high standard of engineering quality through thoughtful design and implementation support and mentor other developers, sharing knowledge and helping colleagues build confidence and capability in their technical work participate in constructive technical discussions, contributing ideas and respectfully challenging proposals to help the team reach well-reasoned decisions share knowledge through collaboration, documentation, code reviews and technical discussions, helping ensure understanding is spread across the team apply and advocate for good engineering practices such as testing, code quality, observability, security and maintainability contribute to the wider engineering community within the organisation, sharing knowledge, participating in communities of practice and collaborating with other teams Person specification We're interested in people who have: strong experience building and operating serverless services on AWS, using technologies such as Lambda, API Gateway, DynamoDB, SQS, SNS, EventBridge and Step Functions. strong TypeScript and Node.js development skills, using modern tooling, testing frameworks and development practices. experience working with AWS services such as S3, IAM, VPC networking (ideal), SSM Parameter Store / Secrets Manager and CloudWatch. experience developing event-driven and asynchronous systems, integrating services through queues, events and APIs. experience implementing and maintaining infrastructure as code, ideally using AWS CDK. the ability to build secure, well-tested and maintainable services, following modern engineering practices including automated testing, CI/CD and observability. the ability to work across a mixture of product stages - greenfield development, evolving services into operational products, and maintaining established live services the ability to bring an operational mindset to development, considering reliability, observability and maintainability from the start the ability to work effectively as a senior engineer within a team, contributing to technical discussions and helping shape implementation approaches the ability to support and mentor more junior developers, helping to improve team capability and engineering practices experience developing and operating large-scale web services experience building microservice or serverless applications and/or running applications in the cloud the ability to rapidly research and learn new tools, techniques and paradigms to solve technical problems the ability to use testing, prototyping and discovery techniques to validate ideas and inform development decisions experience working in agile environments and iterating on both software and team processes a good understanding of security considerations in operational services from end to end experience building robust and accessible systems that work for as many users as possible the ability to be comfortable contributing to technical discussions and evaluating technology choices with their team the ability to apply and promote engineering practices such as Test Driven Development (TDD), continuous integration, continuous delivery and DevOps methodologies
02/04/2026
Full time
Location Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need Data Services for Personalised GOV.UK Channels This role will be part of a new team at GDS, the focus specifically on developing the services that abstracts personalised data logistics for product teams, enabling them to deliver personalised features without worrying about underlying cross government data complexity. The work is split into four main areas, data exchange between departments, a serverless platform to power the GOV.UK personalised channels, a platform to store GOV.UK personalised channel data and providing support for a new government digital mailbox. Reporting into the Engineering Manager, you'll work within and support the wider engineering teams as well as collaborate with peers including Technical Architects to deliver a user-centric, highly scalable, resilient, and performant platform It is expected that this role will involve outreach to other government departments, so an ability to communicate to a wide set of stakeholders, along with the ability to manage many work streams concurrently is a must Job description As a GDS Senior Developer, you'll contribute to the digital transformation of government by building and supporting high-quality digital services. You will play a key role in designing and delivering robust, scalable software solutions that meet user needs while aligning with broader GDS standards and practices. You'll contribute through hands-on engineering, applying modern development practices and helping build resilient, secure and maintainable services. You'll participate in technical discussions and design decisions, helping ensure solutions are practical, well implemented and aligned with wider architectural approaches. Senior Developers work closely with other engineers, architects, product managers and multidisciplinary teams. You'll collaborate to solve complex technical problems, contribute to improving engineering practices and help maintain high standards of code quality, reliability and performance. You'll thrive using agile methods and enjoy working collaboratively across teams to deliver meaningful outcomes. Above all, you'll want to make government services better for users, contributing to the continual improvement of the way teams build, run and evolve digital services. As a Senior Developer, you'll: contribute to improving the way the team works, supporting effective engineering practices, development workflows and collaborative approaches that help the team deliver high-quality software be a strong technical contributor within the team, maintaining proficiency across the systems, platforms and tools used to build and operate services help the team understand how different parts of the system interact, supporting the investigation and resolution of complex technical issues and enabling the team to work confidently across the broader technical landscape collaborate with engineers and architects to explore appropriate technologies, patterns and approaches, contributing to decisions about when new software should be written and helping ensure solutions are pragmatic, maintainable and aligned with organisational standards contribute to technical decision-making within the team, helping maintain a high standard of engineering quality through thoughtful design and implementation support and mentor other developers, sharing knowledge and helping colleagues build confidence and capability in their technical work participate in constructive technical discussions, contributing ideas and respectfully challenging proposals to help the team reach well-reasoned decisions share knowledge through collaboration, documentation, code reviews and technical discussions, helping ensure understanding is spread across the team apply and advocate for good engineering practices such as testing, code quality, observability, security and maintainability contribute to the wider engineering community within the organisation, sharing knowledge, participating in communities of practice and collaborating with other teams Person specification We're interested in people who have: strong experience building and operating serverless services on AWS, using technologies such as Lambda, API Gateway, DynamoDB, SQS, SNS, EventBridge and Step Functions. strong TypeScript and Node.js development skills, using modern tooling, testing frameworks and development practices. experience working with AWS services such as S3, IAM, VPC networking (ideal), SSM Parameter Store / Secrets Manager and CloudWatch. experience developing event-driven and asynchronous systems, integrating services through queues, events and APIs. experience implementing and maintaining infrastructure as code, ideally using AWS CDK. the ability to build secure, well-tested and maintainable services, following modern engineering practices including automated testing, CI/CD and observability. the ability to work across a mixture of product stages - greenfield development, evolving services into operational products, and maintaining established live services the ability to bring an operational mindset to development, considering reliability, observability and maintainability from the start the ability to work effectively as a senior engineer within a team, contributing to technical discussions and helping shape implementation approaches the ability to support and mentor more junior developers, helping to improve team capability and engineering practices experience developing and operating large-scale web services experience building microservice or serverless applications and/or running applications in the cloud the ability to rapidly research and learn new tools, techniques and paradigms to solve technical problems the ability to use testing, prototyping and discovery techniques to validate ideas and inform development decisions experience working in agile environments and iterating on both software and team processes a good understanding of security considerations in operational services from end to end experience building robust and accessible systems that work for as many users as possible the ability to be comfortable contributing to technical discussions and evaluating technology choices with their team the ability to apply and promote engineering practices such as Test Driven Development (TDD), continuous integration, continuous delivery and DevOps methodologies
Location Remote working (anywhere in the UK) About the job Job summary Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services. Watch this video to find out more about working in Digital at Companies House Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on: Thursday 9th April 2026 at 12:00pm - 1:00pm No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days). Remote contracts will be considered where commuting to the office location of your team is not reasonably practicable. Job description As a Lead User Researcher , you'll be an expert, hands-on practitioner. You'll lead and assure user research activity across a several teams, as well as carry out user research yourself. You will ensure that work takes a user centred, evidence-based approach to shape product vision, service design and delivery, and influence organisational strategy and priorities. You will manage, lead, coach and mentor user researchers. Define, embed and assure best practice in user research, and prioritise resources effectively across complex areas of work. You will act as a recognised authority in user research, providing expert advice and assurance, and collaborating with colleagues across government to improve outcomes for users. At this level you will: lead user research across complex programmes of work, using a wide range of qualitative and quantitative methods appropriate to different lifecycle phases of agile service design manage, mentor and guide more junior user researchers, setting direction and assuring the quality and impact of research undertaken by others - contributing to the strategic development of the user research function. engage with programmes and senior stakeholders to understand strategic objectives, organisational priorities and complex user, policy and service problems. be a highly effective communicator, able to translate complex research findings into clear, evidence based recommendations that influence decisions at team, programme and organisational level act as an expert advocate for user needs, championing user centred and inclusive design and influencing others to adopt best practice encourage and embed team involvement throughout the user research lifecycle, including analysis and synthesis, building consensus, challenging assumptions and raising the standard of insight collaborate with a wide range of stakeholders across programmes and across government where relevant, to understand user and policy needs and ensure these are translated into services that work for diverse user groups play a leading role in ensuring that services meet the Government Service Standard, providing expert assurance throughout the service delivery lifecycle and presenting at, and assessing, service assessments contribute to and help lead the user centred design and user research community, including presenting at meetups, writing blogs, sharing best practice, and raising organisational awareness of the value and impact of user research Person specification We're looking for an expert user research practitioner with varied and complex project experience, who meets the technical specifications for a Lead User Researcher as outlined in the Government Digital and Data Profession Capability Framework for User Researcher . The following skills and experience will be assessed during the selection process: Research management, leadership and assurance Proven ability to analyse complex user, service and policy problems and align user research activity to support informed decision making and organisational priorities. Experience of defining, embedding and assuring high standards of user research practice, and providing expert guidance and assurance across teams and programmes. Research methods and planning Extensive experience of selecting, applying and advising on an appropriate range of qualitative and quantitative user research methods across different phases of the agile service lifecycle. A track record of improving, innovating and setting best practice in user research at organisational level. Analysis and synthesis Strong ability to analyse and synthesise complex qualitative and quantitative data, involving and guiding others through the process, and producing clear, actionable insight that influences decisions at team, programme and organisational level. Agile research practices Expert level capability in advocating for and embedding user research throughout agile delivery. Experience of shaping and assuring research approaches across multiple teams, ensuring insight is used effectively to inform design, delivery and strategic decisions. Inclusive research Expert experience of planning and delivering inclusive research that represents the full diversity of users of government services. Ability to set standards, challenge assumptions and ensure teams design services that work for all users, including those with access needs. User centred practice and advocacy Demonstrated ability to champion user centred design and research, influencing ways of working, priorities and decision making. Experience of advocating for user needs with senior stakeholders and embedding user centred practice at scale. Stakeholder relationship management Highly developed influencing and negotiation skills, with experience of building strong relationships with senior stakeholders, including sceptical or resistant colleagues, to resolve issues, enable progress and improve outcomes for users. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack . Please note: We are looking for an experienced Lead User Researcher. Successful candidates who are assessed at the practitioner level will be offered pay within the FN1 page range of £53,540 - £57,250 per year. If a successful candidate is assessed to exceed these expectations and shows confident, expert skills and capabilities, they will be offered a salary in line with the FN2 pay range of £61,834 - £65,136 per year.
02/04/2026
Full time
Location Remote working (anywhere in the UK) About the job Job summary Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics and user research to understand user needs and co-design user-centred services. Watch this video to find out more about working in Digital at Companies House Give yourself the best opportunity to apply! Join our Outreach team for an informal, drop-in "find out more" session on: Thursday 9th April 2026 at 12:00pm - 1:00pm No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Find out more about what a great place Companies House is to work Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. We're able to consider both full-time and part-time hours for this role for the successful candidate (part-time would be a minimum of 30 hours over 4 or 5 days). Remote contracts will be considered where commuting to the office location of your team is not reasonably practicable. Job description As a Lead User Researcher , you'll be an expert, hands-on practitioner. You'll lead and assure user research activity across a several teams, as well as carry out user research yourself. You will ensure that work takes a user centred, evidence-based approach to shape product vision, service design and delivery, and influence organisational strategy and priorities. You will manage, lead, coach and mentor user researchers. Define, embed and assure best practice in user research, and prioritise resources effectively across complex areas of work. You will act as a recognised authority in user research, providing expert advice and assurance, and collaborating with colleagues across government to improve outcomes for users. At this level you will: lead user research across complex programmes of work, using a wide range of qualitative and quantitative methods appropriate to different lifecycle phases of agile service design manage, mentor and guide more junior user researchers, setting direction and assuring the quality and impact of research undertaken by others - contributing to the strategic development of the user research function. engage with programmes and senior stakeholders to understand strategic objectives, organisational priorities and complex user, policy and service problems. be a highly effective communicator, able to translate complex research findings into clear, evidence based recommendations that influence decisions at team, programme and organisational level act as an expert advocate for user needs, championing user centred and inclusive design and influencing others to adopt best practice encourage and embed team involvement throughout the user research lifecycle, including analysis and synthesis, building consensus, challenging assumptions and raising the standard of insight collaborate with a wide range of stakeholders across programmes and across government where relevant, to understand user and policy needs and ensure these are translated into services that work for diverse user groups play a leading role in ensuring that services meet the Government Service Standard, providing expert assurance throughout the service delivery lifecycle and presenting at, and assessing, service assessments contribute to and help lead the user centred design and user research community, including presenting at meetups, writing blogs, sharing best practice, and raising organisational awareness of the value and impact of user research Person specification We're looking for an expert user research practitioner with varied and complex project experience, who meets the technical specifications for a Lead User Researcher as outlined in the Government Digital and Data Profession Capability Framework for User Researcher . The following skills and experience will be assessed during the selection process: Research management, leadership and assurance Proven ability to analyse complex user, service and policy problems and align user research activity to support informed decision making and organisational priorities. Experience of defining, embedding and assuring high standards of user research practice, and providing expert guidance and assurance across teams and programmes. Research methods and planning Extensive experience of selecting, applying and advising on an appropriate range of qualitative and quantitative user research methods across different phases of the agile service lifecycle. A track record of improving, innovating and setting best practice in user research at organisational level. Analysis and synthesis Strong ability to analyse and synthesise complex qualitative and quantitative data, involving and guiding others through the process, and producing clear, actionable insight that influences decisions at team, programme and organisational level. Agile research practices Expert level capability in advocating for and embedding user research throughout agile delivery. Experience of shaping and assuring research approaches across multiple teams, ensuring insight is used effectively to inform design, delivery and strategic decisions. Inclusive research Expert experience of planning and delivering inclusive research that represents the full diversity of users of government services. Ability to set standards, challenge assumptions and ensure teams design services that work for all users, including those with access needs. User centred practice and advocacy Demonstrated ability to champion user centred design and research, influencing ways of working, priorities and decision making. Experience of advocating for user needs with senior stakeholders and embedding user centred practice at scale. Stakeholder relationship management Highly developed influencing and negotiation skills, with experience of building strong relationships with senior stakeholders, including sceptical or resistant colleagues, to resolve issues, enable progress and improve outcomes for users. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack . Please note: We are looking for an experienced Lead User Researcher. Successful candidates who are assessed at the practitioner level will be offered pay within the FN1 page range of £53,540 - £57,250 per year. If a successful candidate is assessed to exceed these expectations and shows confident, expert skills and capabilities, they will be offered a salary in line with the FN2 pay range of £61,834 - £65,136 per year.
Cambridge University Press & Assessment
Cambridge, Cambridgeshire
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
02/04/2026
Full time
Job Title: Principal Developer Team Lead Salary: £51,400 - £68,800 Location: Cambridge/Hybrid Contract: Permanent This Principal Developer Team Lead position offers a pivotal opportunity to shape the technical future of a world-renowned academic organisation. You'll spearhead the migration of enterprise systems to cutting-edge cloud-native AWS architectures, while balancing hands-on technical leadership with people management responsibilities. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. About the role We're seeking a hands-on Principal Developer Team Lead to drive the technical transformation of our Exam Technology Organisation as we migrate legacy enterprise applications to modern, cloud-native architectures on AWS. You'll balance technical leadership with people management, leading a team of 4-8 developers while establishing the foundations for our future technology stack. Your initial focus will be on two strategic priorities: Evolving our SRE function - Building the DevOps infrastructure, automation, and tooling that enables Site Reliability Engineering practices across development and operations teams Advancing our AI development practice - Establishing standards, frameworks, and best practices for responsibly integrating AI capabilities into our education platforms. What You'll Do Technical Leadership Lead migration of legacy applications to cloud-native AWS architectures Build DevOps automation to support SRE practices Establish AI/ML development standards and frameworks Set observability, monitoring, and incident response standards Promote best practices in web, event-driven, and cloud-native technologies Provide technical expertise and oversee code reviews People Leadership Manage and mentor a team of 4-8 developers, providing coaching, development plan Identifying training needs in AI/ML and SRE. Support recruitment and foster a culture of continual improvement and wellbeing. Delivery & Collaboration Deliver software in agile squads Collaborate with architects, SREs, product owners, and infrastructure teams Liaise with stakeholders to identify education sector needs Plan and estimate migrations and feature delivery Coordinate with service management, security, and AWS experts About you Essentialexperience Degree or equivalent Proven technical team leadership Skilled in two or more modern programming languages Experience with AWS cloud and infrastructure DevOps skills: automation, CI/CD, infrastructure-as-code Understanding of SRE and observability Experience in web-apps and modern frameworks Strong communicator with technical and non-technical audiences Technical Expertise CI/CD pipelines, automation frameworks, and developer tooling Observability tools, monitoring, logging, and alerting systems Responsible AI practices and governance Event-driven architecture and microservices patterns Software design patterns and scalability best practices Security principles in cloud environments Leadership Qualities Ability to set technical standards and provide thought leadership Experience balancing people management with hands-on contribution Strong mentoring and coaching skills Collaborative approach that builds trust across teams Passion for continuous learning in AI/ML and DevOps Promotes inclusion and continuous improvement You'll be instrumental in our digital transformation, establishing the foundations for reliable, innovative systems that serve millions of learners, teachers, and researchers worldwide. By evolving our SRE function and advancing our AI practice, you'll empower teams to deliver high-performance solutions while responsibly harnessing cutting-edge technologies. If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package , featuring family-friendly and planet-friendly benefits including: 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid-working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being 16th April 2026. As part of the application process you can expect: Two questions to select one answer from multiple options. A 15-minute screening call with the Hiring Manager. First stage interview via MS Teams or in person. You will be provided with a brief to complete a role related task which will need to be returned by email in advance of your interview. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.
Job Role: We are seeking an experienced Agile Product Manager to lead product strategy and delivery within the Telecom OSS Plan and Build domain, focusing on network planning, design, and provisioning capabilities. The role involves defining and prioritizing product backlogs, aligning with business objectives, and driving end-to-end product lifecycle in an Agile environment. You will collaborate with cross-functional teams including architects, developers, and business stakeholders to ensure seamless integration of OSS solutions that enable efficient network rollout and optimization. Strong expertise in telecom processes, OSS systems, Agile methodologies, and stakeholder management is essential, along with the ability to translate complex technical requirements into actionable product features that deliver measurable business value. Key Skills: Deep understanding of Telecom OSS Plan & Build processes (network planning, design, provisioning). Strong knowledge of Agile frameworks (Scrum, SAFe) and product management best practices. Proficiency in requirements gathering, backlog management, and user story creation. Excellent stakeholder management, communication, and negotiation skills. Familiarity with OSS/BSS systems, APIs, and integration patterns.
02/04/2026
Full time
Job Role: We are seeking an experienced Agile Product Manager to lead product strategy and delivery within the Telecom OSS Plan and Build domain, focusing on network planning, design, and provisioning capabilities. The role involves defining and prioritizing product backlogs, aligning with business objectives, and driving end-to-end product lifecycle in an Agile environment. You will collaborate with cross-functional teams including architects, developers, and business stakeholders to ensure seamless integration of OSS solutions that enable efficient network rollout and optimization. Strong expertise in telecom processes, OSS systems, Agile methodologies, and stakeholder management is essential, along with the ability to translate complex technical requirements into actionable product features that deliver measurable business value. Key Skills: Deep understanding of Telecom OSS Plan & Build processes (network planning, design, provisioning). Strong knowledge of Agile frameworks (Scrum, SAFe) and product management best practices. Proficiency in requirements gathering, backlog management, and user story creation. Excellent stakeholder management, communication, and negotiation skills. Familiarity with OSS/BSS systems, APIs, and integration patterns.
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Agile Delivery Manager 12-month Contract - Inside IR35 - up to 600 per day Newcastle, Leeds or Birmingham based (must be local to one of these offices) - Hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Context The client is forming a new software engineering team to address a defined backlog of 20-30 items focused on service security, testability, resilience and recoverability. This role is not a coordination-only delivery role. We require a highly experienced Delivery Manager who can operate immediately and sustainably in a hands-on Scrum Master / agile delivery capacity, working directly with engineers on day-to-day delivery. You will work closely with a Senior Technical Business Analyst and Architect to ensure the backlog is technically ready, prioritised and executable before and during active sprint delivery. Core Purpose The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. You will: Lead agile ceremonies, Actively manage delivery risks and dependencies, Influence and engage senior stakeholders, and Enable engineering teams to deliver high-quality software outcomes. Recent, applied experience leading software development teams is essential. Statements of capability or aspiration without evidence will not be considered sufficient. Key Responsibilities Agile Delivery (Hands-on) Act as Scrum Master / Delivery Manager for a software engineering team on a day-to-day basis. Lead sprint planning, daily stand-ups, reviews and retrospectives. Actively remove delivery blockers and manage scope, flow and prioritisation. Maintain delivery momentum across a sustained period of active build work. Software Delivery & Technical Engagement Work directly with software developers, testers and DevOps engineers. Understand and manage delivery within modern software engineering lifecycles. Engage confidently with technical discussions and trade-offs. Support delivery across complex technical concerns (e.g. resilience, security, recoverability). Senior Stakeholder Influence Influence and challenge senior technical and non-technical stakeholders. Provide clear, evidence-based delivery reporting. Build trust through consistent delivery performance and transparency. Planning, Coordination & Reporting Maintain and refine prioritised backlogs with Product Managers and technical leads. Proactively manage risks, issues and cross-team dependencies. Use Jira effectively for planning, tracking and reporting at team and initiative level. Complete delivery-related governance and change activity (e.g. ServiceNow). Essential Skills & Experience (Mandatory) Recent, hands-on agile delivery experience with software development teams Operating as a Scrum Master / Delivery Manager in active software build Delivery within modern engineering environments, including: o Version control (e.g. Git) o CI/CD pipelines o Cloud-native or platform-based services Strong senior stakeholder engagement and influence Practical experience managing delivery risks, dependencies and complex backlogs High proficiency in Jira (team and programme level) SFIA Level 6 capability demonstrated through applied experience, not role titles Technical Environment (Experience Required) The successful candidate will have worked recently and directly with engineering teams using technologies and practices such as: Cloud platforms (e.g. Azure and/or AWS) as part of software delivery, not migration only Infrastructure as Code (e.g. Terraform) CI/CD tooling and modern DevOps practices Automated testing and quality practices Secure, resilient digital services Desirable Experience Experience with platform engineering or data engineering teams Previous experience working within UK government digital services Use of ServiceNow for delivery/change processes Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Senior Technical Business Analyst 12-month Contract - Inside IR35 - up to 650 per day Leeds, Newcastle or Birmingham based (need to be local to one of these offices)- hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Purpose We are seeking a Senior Technical Business Analyst with recent, hands-on experience working directly with software development teams to help shape and deliver shared technical capabilities and enablers. This is a highly technical BA role. You will operate at SFIA Level 5 (Ensure & Advise), working alongside engineers, architects, DevOps and platform teams to turn loosely defined technical epics into delivery ready user stories. This is not a task taking role. The successful candidate will bring structure to ambiguity, challenge constructively, and actively shape technical solutions. Key Responsibilities Technical Analysis & Delivery Analyse complex technical and business processes across software, DevOps, security, resilience and platform domains Take ownership of epics and poorly defined backlog items, refining them into delivery-ready features and user stories Define scope, assumptions, constraints, risks and dependencies across multiple technical initiatives Ensure stories meet Definition of Ready and provide continuous clarification during build and test Collaboration with Engineering Teams (Essential) Work day-to-day with software engineers, DevOps engineers, architects and testers Facilitate technical design discussions and ensure shared understanding of requirements and proposed solutions Translate complex technical concepts so they are understood by both technical and non-technical stakeholders Actively challenge implementation approaches where required, based on user, operational and technical outcomes Discovery, PoC & Early-Phase Work Support discovery and proof-of-concept activities, including: o shaping hypotheses o defining success measures o identifying technical risks and assumptions Contribute to value cases, benefits mapping, and outcome-based metrics Stakeholder Engagement Engage confidently with Product Managers, senior engineers, architects, delivery managers and business stakeholders Balance stakeholder needs with technical feasibility and delivery constraints Operate effectively across multiple initiatives, managing frequent context switching Essential Skills & Experience 1. Recent Technical BA Experience Recent experience working directly with software development teams Clear examples of: o technical user stories written o outcomes delivered (not just responsibilities) o systems or platforms worked on 2. Technical Awareness & Breadth You do not need to be an engineer, but you must understand technical concepts and vocabulary. Experience should include exposure to some of the following: Cloud platforms (e.g. AWS, Azure) CI/CD pipelines (e.g. GitLab, Jenkins) Containers & orchestration (e.g. Docker, Kubernetes) APIs and service-based architectures DevOps ways of working Non-functional requirements (security, resilience, recoverability, testability) 3. Agile & Lean Delivery Strong Agile mindset with experience working in Scrum / Kanban teams Lean, outcome-focused approach to requirements and scope Comfortable working with ambiguity and evolving technical landscapes 4. Breadth of Experience Demonstrated experience across multiple systems, teams or technical domains Desirable Experience Previous experience within UK Government or large, complex enterprises Experience shaping backlogs for newly formed engineering teams Exposure to security, platform or shared services environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
02/04/2026
Contractor
Senior Technical Business Analyst 12-month Contract - Inside IR35 - up to 650 per day Leeds, Newcastle or Birmingham based (need to be local to one of these offices)- hybrid working - 3 days office based Previous experience working on government projects highly desirable Role Purpose We are seeking a Senior Technical Business Analyst with recent, hands-on experience working directly with software development teams to help shape and deliver shared technical capabilities and enablers. This is a highly technical BA role. You will operate at SFIA Level 5 (Ensure & Advise), working alongside engineers, architects, DevOps and platform teams to turn loosely defined technical epics into delivery ready user stories. This is not a task taking role. The successful candidate will bring structure to ambiguity, challenge constructively, and actively shape technical solutions. Key Responsibilities Technical Analysis & Delivery Analyse complex technical and business processes across software, DevOps, security, resilience and platform domains Take ownership of epics and poorly defined backlog items, refining them into delivery-ready features and user stories Define scope, assumptions, constraints, risks and dependencies across multiple technical initiatives Ensure stories meet Definition of Ready and provide continuous clarification during build and test Collaboration with Engineering Teams (Essential) Work day-to-day with software engineers, DevOps engineers, architects and testers Facilitate technical design discussions and ensure shared understanding of requirements and proposed solutions Translate complex technical concepts so they are understood by both technical and non-technical stakeholders Actively challenge implementation approaches where required, based on user, operational and technical outcomes Discovery, PoC & Early-Phase Work Support discovery and proof-of-concept activities, including: o shaping hypotheses o defining success measures o identifying technical risks and assumptions Contribute to value cases, benefits mapping, and outcome-based metrics Stakeholder Engagement Engage confidently with Product Managers, senior engineers, architects, delivery managers and business stakeholders Balance stakeholder needs with technical feasibility and delivery constraints Operate effectively across multiple initiatives, managing frequent context switching Essential Skills & Experience 1. Recent Technical BA Experience Recent experience working directly with software development teams Clear examples of: o technical user stories written o outcomes delivered (not just responsibilities) o systems or platforms worked on 2. Technical Awareness & Breadth You do not need to be an engineer, but you must understand technical concepts and vocabulary. Experience should include exposure to some of the following: Cloud platforms (e.g. AWS, Azure) CI/CD pipelines (e.g. GitLab, Jenkins) Containers & orchestration (e.g. Docker, Kubernetes) APIs and service-based architectures DevOps ways of working Non-functional requirements (security, resilience, recoverability, testability) 3. Agile & Lean Delivery Strong Agile mindset with experience working in Scrum / Kanban teams Lean, outcome-focused approach to requirements and scope Comfortable working with ambiguity and evolving technical landscapes 4. Breadth of Experience Demonstrated experience across multiple systems, teams or technical domains Desirable Experience Previous experience within UK Government or large, complex enterprises Experience shaping backlogs for newly formed engineering teams Exposure to security, platform or shared services environments Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
What you'll be doing: The Business Intelligence Manager is accountable for the management and delivery of a program of Business Intelligence reports, supporting the businesses in achieving its strategic goals. This includes the end-to-end delivery of a program of requests, working closely with our Data Engineering, Business Partnering and Agile Release Train teams to deliver new reports accurately and on-time. They also play a key role, along with our architecture team in shaping the future roadmap of Power BI within The Boots Group, from both Power BI's visual and reporting capability perspective, but also making sure our usage of Power BI is aligned closely with our technology and data strategies and keeps us ahead or our peers. As part of the Data & BI extended leadership team they will play a key role designing and managing our ways of working, understand your teams acceptance into and handoff delivery requirements. Key responsibilities: Manage the development and delivery of a rolling programme of Business Intelligence solutions that support business decisions Drive a culture where information proactively contributes to the development of business strategies through ad hoc and regular reporting Promote and champion new approaches and innovative techniques that promotes a best-in-class BI Delivery team. Own the BI reporting suite and ensure outputs tell a simple, reliable and consistent story Be the driving force behind your team and providing expert coaching to ensure targets and goals are met whilst fostering a collaborative, innovative work environment Liaise with other data consuming functions across The Boots Group to ensure information and its impacts are aligned Deputise for the department leader when requested, representing the Delivery function across the wider business as needed Identify resource requirements and where needed recruit, manage and develop individuals Collaborate with the Data & BI leadership team to ensure consistency of agile ways of working, business processes, governance disciplines and standardized reporting and communications Collaborate with Business Partnering, Platform Architecture, Analytics Engineering, other Business Intelligence teams and Release Train teams to influence the roadmap and plan Ensure appropriate standards and governance procedures are adhered to throughout delivery & service What you'll need to have (our must-haves): A track record of successfully leading and developing a BI or reporting functions Advanced proficiency in Power BI, with hands-on experience in dashboard design and report automation Strong experience working with DAX, SQL and data modelling, ideally within Azure and Databricks Experience engaging and collaborating with senior stakeholders A solutions-focused mindset that thrives in a fast-faces and evolving environment An awareness of data security and governance would be advantageous Passionate and organised leader with excellent data literacy, strong analytical and problem solving skills Can work in the grey and manage complex, competing demands and multiple senior stakeholders A critical thinker with outstanding influencing skills to promote your ideas and move others toward a common vision or goal Can work in an omni-channel environment with the ability to see the bigger picture, get to the heart of the problem and to drive the right decisions at pace Can discuss complex issues to technical and non-technical stakeholders It would be great if you also have: Understanding of the retail environment Experience of working in an outsourced environment, managing work across geographies Experience of data & analytics, BI Experience of agile and Scrum frameworks Rewards designed for you: Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us: At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. What's next: If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
02/04/2026
Full time
What you'll be doing: The Business Intelligence Manager is accountable for the management and delivery of a program of Business Intelligence reports, supporting the businesses in achieving its strategic goals. This includes the end-to-end delivery of a program of requests, working closely with our Data Engineering, Business Partnering and Agile Release Train teams to deliver new reports accurately and on-time. They also play a key role, along with our architecture team in shaping the future roadmap of Power BI within The Boots Group, from both Power BI's visual and reporting capability perspective, but also making sure our usage of Power BI is aligned closely with our technology and data strategies and keeps us ahead or our peers. As part of the Data & BI extended leadership team they will play a key role designing and managing our ways of working, understand your teams acceptance into and handoff delivery requirements. Key responsibilities: Manage the development and delivery of a rolling programme of Business Intelligence solutions that support business decisions Drive a culture where information proactively contributes to the development of business strategies through ad hoc and regular reporting Promote and champion new approaches and innovative techniques that promotes a best-in-class BI Delivery team. Own the BI reporting suite and ensure outputs tell a simple, reliable and consistent story Be the driving force behind your team and providing expert coaching to ensure targets and goals are met whilst fostering a collaborative, innovative work environment Liaise with other data consuming functions across The Boots Group to ensure information and its impacts are aligned Deputise for the department leader when requested, representing the Delivery function across the wider business as needed Identify resource requirements and where needed recruit, manage and develop individuals Collaborate with the Data & BI leadership team to ensure consistency of agile ways of working, business processes, governance disciplines and standardized reporting and communications Collaborate with Business Partnering, Platform Architecture, Analytics Engineering, other Business Intelligence teams and Release Train teams to influence the roadmap and plan Ensure appropriate standards and governance procedures are adhered to throughout delivery & service What you'll need to have (our must-haves): A track record of successfully leading and developing a BI or reporting functions Advanced proficiency in Power BI, with hands-on experience in dashboard design and report automation Strong experience working with DAX, SQL and data modelling, ideally within Azure and Databricks Experience engaging and collaborating with senior stakeholders A solutions-focused mindset that thrives in a fast-faces and evolving environment An awareness of data security and governance would be advantageous Passionate and organised leader with excellent data literacy, strong analytical and problem solving skills Can work in the grey and manage complex, competing demands and multiple senior stakeholders A critical thinker with outstanding influencing skills to promote your ideas and move others toward a common vision or goal Can work in an omni-channel environment with the ability to see the bigger picture, get to the heart of the problem and to drive the right decisions at pace Can discuss complex issues to technical and non-technical stakeholders It would be great if you also have: Understanding of the retail environment Experience of working in an outsourced environment, managing work across geographies Experience of data & analytics, BI Experience of agile and Scrum frameworks Rewards designed for you: Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate. A bit about us: At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time. What's next: If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. We hope to hear from you soon. Be brilliant with Boots.
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
02/04/2026
Full time
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
Salesforce Technical Lead - 6 months+ - Hybrid (Occasional visits to the office) Salesforce Tech Lead/Lead Developer with 5+ years' experience delivering complex, production-quality Salesforce solutions across the full development life cycle, from discovery and design through build, test, deployment, and live support. Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. Ideally with NPPV3 clearance, however, if not you will need to be clearable Specific Skills & Experience Sought Salesforce core configuration, including objects, fields, validation rules, sharing rules, and Lightning page layouts Salesforce Service Cloud configuration Experience Cloud site design and build Advanced Flow (low-code) design and optimisation Confident working with Apex (pro-code) to extend platform capability where appropriate Familiarity with custom Lightning Web Component (LWC) development Experience with unmanaged packaging and SFDX/Git-based source control, including deployment across multi-sandbox environments This role is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance. List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
02/04/2026
Contractor
Salesforce Technical Lead - 6 months+ - Hybrid (Occasional visits to the office) Salesforce Tech Lead/Lead Developer with 5+ years' experience delivering complex, production-quality Salesforce solutions across the full development life cycle, from discovery and design through build, test, deployment, and live support. Ideally experienced in public sector delivery, operating within structured governance, assurance, and security constraints, and comfortable working within Agile delivery models. Ideally with NPPV3 clearance, however, if not you will need to be clearable Specific Skills & Experience Sought Salesforce core configuration, including objects, fields, validation rules, sharing rules, and Lightning page layouts Salesforce Service Cloud configuration Experience Cloud site design and build Advanced Flow (low-code) design and optimisation Confident working with Apex (pro-code) to extend platform capability where appropriate Familiarity with custom Lightning Web Component (LWC) development Experience with unmanaged packaging and SFDX/Git-based source control, including deployment across multi-sandbox environments This role is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. The successful candidate will follow established delivery processes and working practices NPPV3 clearance is required. Candidates must confirm whether they currently hold, or are willing to undergo, NPPV3 clearance, and provide confirmation of any current or previous SC clearance. List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed. Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Should the role require the successful candidate to undergo and be eligible for UK Security Vetting. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, Reserved Post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
02/04/2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale. Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes. Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence. Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery. Translate insight into action, using research, analytics, and performance data to drive continuous improvement. Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions. Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints. Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice. Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact. Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale. Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity. Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components. Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension. Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions. Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale. Comfortable operating in"fast-paced, ambiguous environments, with resilience, adaptability, and a continuous improvement mindset. Portfolio: Interested? While applying, please include portfolio/content showing evidence of your experience across these four areas: People - Helping develop high-performing teams. Process - Applying scalable UCD methods that drive measurable outcomes. Position - Influencing strategy and embedding design across an organisation. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to : the perks . Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
02/04/2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Randstad Technologies Recruitment
City, Birmingham
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
01/04/2026
Contractor
Senior Agile Delivery Manager Location: Newcastle, Leeds, or Birmingham (Minimum 60% Office Attendance Required) Role Overview The Senior Agile Delivery Manager is a technical delivery leader responsible for the hands-on delivery of software within a modern engineering environment. This is not a purely administrative role; you will be embedded with engineering teams, navigating technical trade-offs, and driving the end-to-back software development lifecycle. Key Responsibilities 1. Hands-on Agile Delivery Team Leadership: Act as Scrum Master / Delivery Manager for software engineering teams on a day-to-day basis. Ceremony Management: Lead high-impact sprint planning, daily stand-ups, reviews, and retrospectives. Flow Optimization: Actively remove blockers, manage scope, and maintain delivery momentum across sustained periods of active build. 2. Technical Engagement & Engineering Quality Direct Collaboration: Work alongside developers, testers, and DevOps engineers to manage modern software engineering lifecycles. Technical Fluency: Confidently engage in discussions regarding technical trade-offs, resilience, security, and recoverability. Modern Standards: Drive delivery within environments utilizing CI/CD pipelines, version control (Git), and cloud-native services. 3. Stakeholder Influence & Governance Strategic Influence: Challenge and guide senior technical and non-technical stakeholders using evidence-based reporting. Transparency: Build trust through consistent performance metrics and radical transparency regarding delivery health. Change Management: Complete delivery-related governance and change activity (e.g., ServiceNow). 4. Planning & Coordination Backlog Management: Refine prioritized backlogs in partnership with Product Managers and Technical Leads. Risk Mitigation: Proactively manage cross-team dependencies and complex risks. Tooling Mastery: Utilize Jira effectively for tracking and reporting at both the team and initiative level. Mandatory Skills & Experience Software Build Experience: Proven track record in active software product delivery (Cloud migrations or CRM implementations alone are insufficient). Engineering Environment: Recent experience working directly with teams using: Cloud platforms ( AWS or Azure ) Infrastructure as Code ( Terraform ) CI/CD tooling and Automated Testing Agile Expertise: Expert-level application of Scrum/Kanban in a "build" rather than "maintenance" context. Stakeholder Management: Experience influencing at the senior leadership level. Complex Problem Solving: Ability to navigate technical concerns like system security and service resilience. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
01/04/2026
Contractor
Role : Senior Agile Delivery Manager Duration : 12 months Day rate : (Apply online only) per day ( inside IR35) Locations : Newcastle, Leeds or Birmingham On-site : Minimum 60% office attendance (Hybrid) In this role you would join a newly formed software engineering team focused on a defined backlog of 20-30 items around service security, testability, resilience and recoverability . This is very much a hands-on delivery role - not a coordination-only position. What you would be doing Acting as Scrum Master / Delivery Manager for a software engineering team day to day. Leading sprint planning, daily stand-ups, reviews and retrospectives. Removing blockers, managing scope, flow and prioritisation to maintain strong delivery momentum. Working closely with engineers, a Senior Technical BA and an Architect to ensure the backlog is technically ready, prioritised and executable. Managing risks, dependencies and complex backlogs, using Jira at both team and initiative level. Providing clear, evidence-based reporting and influencing senior technical and non-technical stakeholders. Technical environment (you should be comfortable operating in most of these areas): Cloud platforms such as Azure and/or AWS as part of software product delivery (not migration-only). CI/CD tooling and modern DevOps practices. Infrastructure as Code (e.g. Terraform). Automated testing and quality practices. Secure, resilient digital services. What the client is specifically looking for Recent, hands-on agile delivery with software development teams in active build. Experience acting as a Scrum Master / Delivery Manager embedded with engineers. Practical experience with version control (e.g. Git), CI/CD and cloud-native or platform-based services. Strong stakeholder engagement and the ability to challenge and influence at senior level. High proficiency in Jira , plus familiarity with delivery governance tools (e.g. ServiceNow is a bonus). Experience focused only on cloud migrations, Dynamics CRM or purely integration/database projects will not be sufficient unless there is clear, recent evidence of end-to-end software product delivery. Why it might interest you Opportunity to lead delivery in a modern engineering setup where agile ways of working are taken seriously. Clear, technically focused backlog around security, resilience and reliability - not a vague transformation brief. Influential position engaging directly with senior stakeholders on a visible digital initiative. If you are within a realistic commute of Newcastle, Leeds or Birmingham and this aligns with your recent experience, I would be keen to share more details and understand your availability and expectations.
Delivery Manager required to join a digital consultancy in Glasgow, playing a key role in ensuring the successful delivery of work across a portfolio of clients. This is a broad delivery position where you'll help bring structure, control, and consistency to multiple concurrent workstreams, ensuring client commitments are met on time, within budget, and to a high standard. The Company This consultancy delivers cutting-edge solutions that help clients navigate complex challenges and drive business growth. With a focus on emerging technologies such as AI, cloud computing, and advanced analytics, the company empowers organisations to stay ahead of the curve in today's rapidly changing landscape. Alongside this, they pride themselves on strong client partnerships, collaborative working, and a commitment to continuous improvement. The team works across a range of digital projects, combining modern technologies with effective delivery practices to ensure consistently high-quality outcomes. You'll be joining a business that values clear communication and professional development, offering an environment where people are encouraged to grow and make a real impact. The Role You'll be responsible for overseeing delivery across a number of client accounts, ensuring work is planned, coordinated, and delivered to a high standard. The role sits at the centre of delivery, bringing together internal teams and client stakeholders to keep work moving forward. You'll shape how work is approached, helping define scope, agreeing priorities, and making sure everyone is aligned on expectations, timelines, and outcomes. Day to day, you'll be tracking progress, managing budgets, and making sure delivery stays on course. You'll spot potential risks early, address issues before they escalate, and step in when course correction is needed. There's also a strong focus on ensuring work is clearly defined before it begins, and that outputs meet expectations through to completion. You'll work closely with delivery teams to translate requirements into actionable tasks, while keeping clients informed with clear and regular updates. You'll also maintain structure across delivery through tools such as JIRA and Confluence, alongside planning, documentation, and reporting, to ensure everything runs smoothly. The Person You'll have experience delivering digital or technology-focused work in an agile environment, ideally across multiple clients or workstreams at once. You're comfortable operating in a fast-paced environment and know how to balance competing priorities without losing sight of quality or deadlines. A good understanding of Agile is important, along with experience facilitating core team activities such as daily stand-ups and sprint planning sessions and adapting your approach depending on the situation. You'll be confident working with a range of stakeholders, able to communicate clearly and bring both technical and non-technical audiences along with you. You'll also bring a strong level of commercial awareness, understanding how work is estimated, tracked, and delivered within budget. You're someone who keeps a close eye on progress, knows when something isn't quite right, and acts early. Above all, you're proactive, organised, and comfortable taking ownership, with a focus on delivering a great experience for both clients and internal teams. The Offer The salary is paying up to 45k with good benefits and work a hybrid model (3 days onsite in central Glasgow office). You'll have the chance to work in a growth-focused, innovative company that supports your professional development and offers plenty of opportunities to make a meaningful impact. If this sounds interesting, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
01/04/2026
Full time
Delivery Manager required to join a digital consultancy in Glasgow, playing a key role in ensuring the successful delivery of work across a portfolio of clients. This is a broad delivery position where you'll help bring structure, control, and consistency to multiple concurrent workstreams, ensuring client commitments are met on time, within budget, and to a high standard. The Company This consultancy delivers cutting-edge solutions that help clients navigate complex challenges and drive business growth. With a focus on emerging technologies such as AI, cloud computing, and advanced analytics, the company empowers organisations to stay ahead of the curve in today's rapidly changing landscape. Alongside this, they pride themselves on strong client partnerships, collaborative working, and a commitment to continuous improvement. The team works across a range of digital projects, combining modern technologies with effective delivery practices to ensure consistently high-quality outcomes. You'll be joining a business that values clear communication and professional development, offering an environment where people are encouraged to grow and make a real impact. The Role You'll be responsible for overseeing delivery across a number of client accounts, ensuring work is planned, coordinated, and delivered to a high standard. The role sits at the centre of delivery, bringing together internal teams and client stakeholders to keep work moving forward. You'll shape how work is approached, helping define scope, agreeing priorities, and making sure everyone is aligned on expectations, timelines, and outcomes. Day to day, you'll be tracking progress, managing budgets, and making sure delivery stays on course. You'll spot potential risks early, address issues before they escalate, and step in when course correction is needed. There's also a strong focus on ensuring work is clearly defined before it begins, and that outputs meet expectations through to completion. You'll work closely with delivery teams to translate requirements into actionable tasks, while keeping clients informed with clear and regular updates. You'll also maintain structure across delivery through tools such as JIRA and Confluence, alongside planning, documentation, and reporting, to ensure everything runs smoothly. The Person You'll have experience delivering digital or technology-focused work in an agile environment, ideally across multiple clients or workstreams at once. You're comfortable operating in a fast-paced environment and know how to balance competing priorities without losing sight of quality or deadlines. A good understanding of Agile is important, along with experience facilitating core team activities such as daily stand-ups and sprint planning sessions and adapting your approach depending on the situation. You'll be confident working with a range of stakeholders, able to communicate clearly and bring both technical and non-technical audiences along with you. You'll also bring a strong level of commercial awareness, understanding how work is estimated, tracked, and delivered within budget. You're someone who keeps a close eye on progress, knows when something isn't quite right, and acts early. Above all, you're proactive, organised, and comfortable taking ownership, with a focus on delivering a great experience for both clients and internal teams. The Offer The salary is paying up to 45k with good benefits and work a hybrid model (3 days onsite in central Glasgow office). You'll have the chance to work in a growth-focused, innovative company that supports your professional development and offers plenty of opportunities to make a meaningful impact. If this sounds interesting, please apply or reach out to Murray Simpson. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Senior Agile Delivery Manager (Contract - Inside IR35) Newcastle, Leeds or Birmingham (Hybrid - 60% onsite) 12-month contract We are seeking an experienced Senior Agile Delivery Manager to lead the hands-on delivery of software within a modern engineering environment. This is a delivery-focused role, requiring active day-to-day engagement with engineering teams. You will act as a Scrum Master, lead agile ceremonies, manage risks and dependencies, and ensure consistent delivery of high-quality digital products. Key Requirements: Proven experience delivering software in agile environments Hands-on Scrum Master / Delivery Manager experience Strong stakeholder management and delivery leadership Experience working with modern engineering practices (CI/CD, cloud, DevOps) Excellent Jira proficiency Role falls inside IR35, successful candidates will be required to work through an approved Umbrella company and undertake BPSS clearance
01/04/2026
Contractor
Senior Agile Delivery Manager (Contract - Inside IR35) Newcastle, Leeds or Birmingham (Hybrid - 60% onsite) 12-month contract We are seeking an experienced Senior Agile Delivery Manager to lead the hands-on delivery of software within a modern engineering environment. This is a delivery-focused role, requiring active day-to-day engagement with engineering teams. You will act as a Scrum Master, lead agile ceremonies, manage risks and dependencies, and ensure consistent delivery of high-quality digital products. Key Requirements: Proven experience delivering software in agile environments Hands-on Scrum Master / Delivery Manager experience Strong stakeholder management and delivery leadership Experience working with modern engineering practices (CI/CD, cloud, DevOps) Excellent Jira proficiency Role falls inside IR35, successful candidates will be required to work through an approved Umbrella company and undertake BPSS clearance