68 jobs found

Italian Speaking Help Desk Analyst| 6 Month Contract | (Inside IR35) | Hybrid, Livingston | Starting ASAP Day Rate: £DOE About the Role: The Group Service Desk provides first, second, and third-line support to colleagues across the business. You'll take responsibility for providing effective 1st- and 2nd-level support to users via the Service Desk, including support for systems, Servers, and networks. The existing infrastructure primarily consists of Windows 11, Mac OS & mobile devices, as well as several largely bespoke applications, and Citrix-based desktops and applications. Main Duties: Answering Service Desk chat promptly and providing 1st- and 2nd-Line technical support. In some cases, during a disaster recovery, calls might need to be answered. Dealing with queries in a calm, timely and customer focussed manner Logging, recording, and prioritising all incidents received into the Service Desk Supply warm transfers to Service Desk Technical Specialists with appropriate professionalism User administration and general support Contributing to the effective service provision of the Service Desk Team, adhering to processes and guidelines Ensuring online requests and incidents are assigned and handled in line with SLAs. Advising and assisting team members with service provision Work closely with the 3rd line and other support teams within Workplace Technology Must have Fluent Italian speaker (spoken and written) to support colleagues Proven 1st/2nd line Service Desk experience (chat-first support + incident handling) Strong customer service skills: calm, professional, clear and empathetic communicator Solid ITSM/ticketing discipline: accurate logging, prioritisation, categorisation and working to SLAs Confident supporting Windows 11 end users (everyday troubleshooting and fixes) Working knowledge of MacOS and mobile devices (iOS/Android) for user support Exposure to Citrix desktops/applications (access, session and performance basics) User administration experience (account access issues, password/MFA guidance, basic provisioning) Structured troubleshooting mindset with excellent notes, handover and escalation quality Comfortable working a shift rota (Mon-Sun) within service hours (7am-7pm, including weekends) Should have Microsoft 365 support experience (Outlook, Teams, OneDrive, SharePoint common issues) Basic network troubleshooting (Wi-Fi/VPN, DNS, connectivity checks) Familiarity with Active Directory/Azure AD (users, groups, access basics) Experience with remote support tools and assisting users securely Confidence supporting bespoke/internal applications and learning new tools quickly Knowledge base/runbook mindset follows process, spots gaps, helps improve documentation Experience working closely with 3rd line/support specialists , including warm transfers and clear escalation summaries Awareness of major incident/disaster recovery ways of working (when required) You must demonstrate a significant interest in technology and bring excellent customer service and communication skills. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.

Role Title: Technical Consultant Duration: contract to run until 31/07/2026 Location: North Wales, Remote Rate: up to 363.40 p/d Umbrella inside IR35 Role purpose / summary Responsible for delivering implementation projects at several levels, with quality, observing the implementation of policies and methodology As Technical Implementation Specialist you will be part of our highly competent Northern Europe Implementation team. This role is part of the Implementation Services team but you will also work closely with Sales, Product Management and Support team. Key Responsibilities: Must have skills: SQL (Oracle) Windows System Admin Shell Scripting VMware/Hyer-V. RIS, PACS and LiS experience A minimum of 5+ years' experience from a technical role on a server-level, e.g implementation of software solutions, 2nd or 3rd line support or similar roles. Bachelor or Master s degree in Computer Science/ Engineering or equivalent education - Required This role also needs knowledge and focuses on the infrastructure, network, hypervisor, storage, Windows Server OS knowledge : Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) :- Nice to have/Not mandatory, but candidate need to study/learn basic workflow about RIS and PACS before appearing for interview. :- RIS, HIS and PACS, DICOM experience Experience with SQL and database systems preferably Oracle.- Required. Knowledge and experience of Microsoft Server Operating Systems - Nice to have. Intermediate knowledge on Microsoft Server Operating Systems Experience of working in production environments against SLAs - Nice to have. Not mandatory but need to understand/know the process of SLAs, production environment exp,. E.g. Zero downtime procedure during data migration, technical support, troubleshooting. Demonstrated acumen for understanding applications, network environments, and web technologies (HTTPS/Security).- Knowledge required (Hub, LAN, WAN, VLAN, Network, Switches). No experience needed. Common security technologies (AD, LDAP, End point protection) and practices.:- knowledge around this required. No specific experience needed. Storage Platforms technologies (RAID, SAN, NAS, tape libraries) - Intermediate experience needed. Storage concepts need to be understood. High availability technologies (i.e. based on Hypervisor, OS, Veritas, Oracle) - Intermediate experience needed. Knowledge around Virtualisation HyperV / VMWare is expected. .NET, C++, java programming language knowledge - To clear interview, knowledge around this required. No specific experience needed. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

3rd Line Storage Engineer Must have an Active DV Clearance An excellent opportunity has arisen for a 3rd Line Storage Engineer to support a secure, high profile government environment. You will work with a specialist 3rd line team and engineering functions to maintain, troubleshoot, and enhance storage and infrastructure services across a complex estate. This role is based in London and includes exposure to both legacy and modern technologies. About the Role - 3rd Line Storage Engineer As a 3rd Line Storage Engineer , you will support users and engineering teams through incident management tooling while maintaining critical storage platforms and associated infrastructure. You will work with technologies including NetApp and other enterprise storage systems, supporting configuration, performance, resilience, and integration across the wider environment. The role includes supporting Microsoft and virtualisation platforms that interface with storage services, ensuring stable and secure operation across multi site domains. You will receive training on legacy components and contribute to upgrades, migrations, and optimisation activities. What We're Looking For - 3rd Line Storage Engineer Strong experience with enterprise storage platforms such as NetApp and a good understanding of storage protocols, clustering, HA, SOFS, DFS, and related storage services. Knowledge of Windows Server 2003 to 2022 , Active Directory , Group Policy , and secure delegation structures. Understanding of DNS, DHCP, PKI , firewall controls, and SMTP proxy services. Experience with VMware , vCenter , ESXi , vMotion , HyperV , and virtualised infrastructures interacting with storage systems. Exposure to Citrix , App-V, cloud based services, PowerShell, MBAM, BitLocker, and VPN technologies. Desirable knowledge of cloud platforms, automation tooling, container technologies, and monitoring systems. Broader awareness of technologies such as Ansible, Puppet, Kubernetes , Docker, Elasticsearch, Linux, IaaS, and PaaS services. Deliver secure and resilient storage services within a highly sensitive environment as a 3rd Line Storage Engineer . To apply, please send your CV by pressing the apply button.

3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role is ideal for someone confident in configuring and troubleshooting Juniper SRX and MX Routers, who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series Routers to meet tight project deadlines and support business-as-usual operations Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within the WAN environment Work closely with the network design community, sharing knowledge and supporting team development Ensure secure and robust global network services are delivered consistently Essential Experience and Skills: In-depth technical knowledge of Juniper SRX and MX series Routers, with strong CLI experience Deep understanding of routing and switching principles Strong hands-on experience configuring and tuning BGP, including policy-based routing, attribute manipulation, and load-balancing techniques Demonstrable expertise in troubleshooting IPSEC VPNs and working in MPLS environments Familiarity with PKI infrastructure and certificate-based VPN authentication This role offers a fantastic opportunity to work in a specialist environment where your skills will make a real difference. If you're passionate about networking and ready for a new challenge, we'd love to hear from you.

3rd Line Analyst (Wintel/AD Specialist) Location: Remote with occasional visits to Derby Contract: 12-month FTC Clearance: Current SC clearance (or above) required - no dual nationality Day Rate: up to £500 - £550 Role Purpose We are seeking an experienced 3rd Line Analyst to join our team, specialising in Wintel and Active Directory environments . You will be responsible for resolving complex technical incidents, supporting a large-scale hybrid infrastructure, and ensuring service excellence across authentication, authorisation, and access services. This role combines business-as-usual support with the opportunity to contribute to solution design and implementation. Key Responsibilities Technical (80%) Respond to incidents and service calls, ensuring SLA targets are consistently met. Deliver higher First Time Fix rates and resolve escalated technical issues. Monitor call queues, liaise with specialist teams, and drive timely resolution. Provide operational support for Microsoft Windows Server, Active Directory, Entra ID, VMware/Hyper-V, and Azure. Manage identity services including Authentication, Federation, and Access Control. Support Windows networking services (DNS, DHCP) and anti-virus solutions. Troubleshoot hybrid infrastructure environments. Create and maintain accurate operational documentation. Administration (20%) Maintain incident records and reporting in ITSM systems. Contribute to SLA reporting and performance metrics. Participate in team/sector meetings and knowledge sharing sessions. Ensure compliance with customer and security policies. Required Skills & Experience 5+ years' experience supporting large hybrid IT environments. 3+ years working with Microsoft Windows Server (all current versions), Active Directory, Entra ID, VMware/Hyper-V. Current SC clearance (or higher) . Strong understanding of ITIL Service Operations (Incident, Request, Problem, Change). Proficiency in PowerShell for automation and reporting. Relevant technical certifications (Microsoft, VMware, Azure). Excellent communication, documentation, and stakeholder management skills. Ability to work under pressure and manage multiple priorities effectively. Desired Skills (Advantageous) In-depth 3rd Line Support experience resolving complex incidents. Modern device management (Intune, Workspace One). Azure PIM & Identity Governance. Microsoft Certifications (eg, AZ-800/801, SC-300). Strong Active Directory deployment, configuration, and troubleshooting experience. Knowledge of enterprise app deployment and conditional access policies. Familiarity with converged technologies (Simplivity, UCS). Personal Attributes Strong analytical and problem-solving skills. Organised, systematic, and detail-oriented. Effective interpersonal skills, with the ability to influence at all levels. Self-driven, adaptable, and collaborative in approach.

Infrastructure Engineer - Inside IR35 - 6 Months - Remote - NPPV3 We are looking for an experienced Infrastructure Engineer with strong technical skills across Azure, Windows 11 Deployments as well as standard Windows technologies such as Active Directory, DNS, DHCP who is comfortable working both BAU and Project workstreams. There are a few main responsibilities, such as: Manage incident and request fulfilment tickets within SLA's Monitoring key health signs of infrastructure and responding to actual or predicted issues Support projects and new initiatives and participating in investigations & remediation of any vulnerabilities or Security breaches Implementation of infrastructure design and build best practices. There is minimum level of technical expertise required: MUST have NPPV3 Experienced 3rd line Infrastructure Technical Specialist with strong Windows 11 Deployments Dual experience with traditional Infrastructure BAU support in an ITIL environment and with Azure IAAS, PAAS, DevOps and Infrastructure as code Microsoft Windows technologies, Including installation, Active Directory, WDS, DNS, DHCP, DFSR, Group Policy Virtualisation, VMWARE and Vsphere IT and Cyber Security measures (e.g. firewalls, antivirus, security patching, IDP/IDS) SAN Technologies (Storage configuration & provision, Fibre Channel connectivity & zoning

2nd Line Support Analyst Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working in a internal IT team? About the Role As our IT Support Engineer, you'll report directly to the IT Manager and play a key role in maintaining and improving our IT systems and services. You'll provide support across Servers, desktops, laptops, tablets, mobile devices, and applications (including MS Office), while also getting involved in specialist software and infrastructure with exposure to Azure cloud. This is a varied role where no two days are the same - from logging and resolving helpdesk tickets, to site setups, Active Directory management, and ensuring our compliance standards are met. You'll also spend at least one day a week on-site at one of our construction projects, making sure IT services run smoothly. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support or external suppliers where required. Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia. Maintain and improve IT documentation, ensuring compliance with standards (PCI DSS, Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We're Looking For Hands on experience within an IT support/service role. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator who enjoys working as part of a team. Full UK driving licence (manual) and own car. Right to work in the UK.

3rd Line IT Support Engineer Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly. Reporting to the IT Manager, you'll provide hands-on support across Servers, desktops, laptops, mobile devices, specialist applications, and network infrastructure. Our client is looking to pay up to £40,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential. You'll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed. What you'll do: Provide support across hardware, software, phones, mobiles, and specialist systems. Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution. Support Servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure. Set up new sites, accounts, and mobile devices. Maintain IT documentation and ensure smooth daily operations. What we're looking for: Minimum 5 years' experience in IT support or service function with experience in a 3rd Line Support position is a must have. Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, SharePoint, AD, Exchange). Confident, customer-focused problem solver with excellent communication skills. Full UK driving licence and flexibility to travel to sites. Eligible to work in the UK.

Hays are supporting a large organisation based in Cardiff recruiting for a permanent Senior Network Engineer. The role is paying c£55,000pa depending on experience and typically 2 days on site per week. In the role, you will join a collaborative technical team managing diverse network technologies across vendors like Cisco, Palo Alto & Zscaler etc. You'll support and implement modern network solutions, working on both projects and BAU within an ITIL framework. Key responsibilities include leading network projects, mentoring junior engineers, developing automation scripts, and optimising performance. You'll work closely with architects and play a strategic role in planning, scaling, and integrating new technologies, requiring strong leadership, project management, and stakeholder engagement skills. About You: Cisco CCNP (or equivalent) certification. Strong expertise in enterprise networks and cloud infrastructure. Proven 3rd-line support experience with excellent stakeholder management. Skilled in Cisco routing/switching, ASAs, Palo Alto, Wireless, ISE, SolarWinds, ZScaler, SD-WAN. Team-oriented with a focus on outstanding customer service. Solid understanding of ITIL processes. Full driving licence & access to vehicle In return, you will work for a fantastic organisation in a great team. You'll receive a salary depending on experience of c£55,000 with the opportunity to progress within the banding. You'll be eligible for a performance-based and on-call bonus and a competitive private pension scheme with excellent wider benefits. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities * Call and incident Management * Respond to service calls and resolve incidents to ensure SLA targets are achieved * Increase the First Time Fix rate * Adhere to escalation procedures * Assist with technical escalations for other team members * Monitor call queue and follow up with specialist support teams for resolution * Utilise the relevant ITSM tool suite to monitor progress of all incidents * Ensure accurate completion of all incident records and associated paperwork * Monitor and update the call management system as required * Assist with SLA reporting The Requirements * Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment * Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V * Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change * Excellent communication, writing, meeting facilitation skills * Familiarity of PowerShell to accomplish tasks and provide reporting Desirable * Technical qualifications, ie Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services * In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments * Good understanding of supporting server infrastructure within a hybrid (multi-platform) environment * Management of Microsoft Windows Server within a hybrid environment * Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation * Active Directory deployment/configuration/troubleshooting skills, including Group Policy * Entra ID authentication service and access control including conditional access policies/enterprise application deployment * Supporting Microsoft Windows Networking Services such as DNS/DHCP * Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reportingDesirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

3rd Line Infrastructure Engineer - Luna HSMAkkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. This role requires hands-on experience working with Luna HSM including deployment, configuration and maintenance. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements The role requires hands-on experience with Thales Luna Backup HSM 7, Luna Network HSM 7, Luna PED (PIN Entry Device), and Luna Remote PED. Responsibilities include the deployment, configuration, and maintenance of hardware security modules (HSMs) to ensure secure key management and cryptographic operations across enterprise environments. Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reportingDesirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

This is a fantastic role where you will step into a thriving business and join a great team as part of an expanding technology function at the company's Birmingham head office. As the Modern Workplace Technology Team Lead, you will cover a wide array of hands-on IT Support of Modern Workplace technologies at a 2nd/3rd Line level, as well as project-based work in a Microsoft-centric, cloud-based environment. Client Details Michael Page are proud to be partnered with a national professional services group who boast a rich history of 100 years supporting SME growth across the UK and Ireland. The organisation are known for their industry-leading services that include a wide range of strategic, financial, and specialist solutions tailored to client needs across multiple sectors. The business foster a supportive, inclusive culture where collaboration, respect, and open communication are valued at every level, both in and out of the workplace. Staff benefit significantly from flexible working, generous perks, and a strong focus on personal development and career growth within a positive, people-first environment. Due to their ongoing growth and investment, the business are now hiring within their Technology function, and have a vacancy for an experienced Modern Workplace Technology Team Lead to join their Birmingham team. Description As the Modern Workplace Technology Team Lead, you will be working as part of an established team that serves as the primary point of contact for Modern Workplace support and adoption across a number of Midlands offices. You will cover a range of senior-level BAU, maintaining, troubleshooting, and ensuring the smooth operation of cloud-based Modern Workplace services. In addition, you will overlap into project-based responsibilities with the Senior Infrastructure team, predominantly within a Microsoft environment covering technologies including Azure and Office365 from a migration and upgrade perspective. You will also ensure compliance with IT policies, manage assets, track IT performance, and liaise with vendors for hardware/software procurement and upgrades. Alongside the core elements of Modern Workplace and server work, you will also have the chance to mentor and manage a small team of Technicians, who primarily cover 1st/2nd Line support. The business has a highly collaborative culture, which they have cultivated organically across their outstanding office premises. Given this, and the role requirements of working closely with users in a coaching capacity, you will be based 5 days per week Mon-Fri at the head office. Profile As the successful candidate for the Modern Workplace Technology Team Lead position, you will have the below experience: Experience: A minimum of 3-5 years commercial experience under your belt in a similar role covering Microsoft-based Modern Workplace technologies. Microsoft: You will be comfortable with Microsoft technologies, including Office365, Windows OS, and cloud platforms, particularly Azure. Service Delivery: As well as your Microsoft skill-set, you will have a good level of experience across Service Delivery/Service Management. Communication Skills: You've got the knack for explaining complex tech in a way everyone can understand - whether you're presenting to senior leaders or chatting with your team. Adaptability & Creativity: You thrive on change, thinking outside the box to find creative solutions to challenges, especially when the business evolves! Education: A Bachelor's degree in Computer Science, IT, or a related field will be desirable, but by no means essential. Job Offer £50,000 - £55,000 base salary Private pension Private healthcare + More

IT Systems Administrator Server Abingdon Hybrid £46,000pa plus benefits: Our client has been at the forefront of technical innovation for over 50 years and are one of the world s most innovative manufacturers. Due to growth, they are looking to recruit an IT Systems Administrator who will manage and administer their Infrastructure with a key focus on Windows Servers. You will also be responsible for 3rd Line Support, Backups, and configuring / management of Virtual Machines in VMware, VSphere or Hyper-V. The IT Systems Administrator will be joining this business during an exciting time for IT systems and infrastructure as they merge with another global Quantum manufacturer. The successful IT Systems Administrator will need the following qualification, experience and skills: A minimum of 3 years server and systems administration experience Familiarity with Microsoft Windows Server 2012 and newer and Windows Admin Center for centralized server and system management. Experience with configuring and managing virtual machines using VMware, vSphere or Hyper-V. Experience with license servers, such as FlexLM, including setup, maintenance, and troubleshooting. Hands-on experience with backup technologies and verifying backup integrity. Proven ability to work independently in an on-premises support role Any experience with Linux operating systems and Linux Servers would be highly desirable Any experience or Powershell scripting would also be highly beneficial Our client is offering a hybrid working arrangement with 3 days in their offices and 2 days from home. There is flexible start and finish times so you can plan your day around your preferred hours. This company offers amazing benefits, a competitive starting salary, structured career development opportunities, and a good work-life balance, our client offers 25 days annual leave, half-days on Fridays, private healthcare, a share incentive plan, a defined contribution Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements. Key words: IT Systems Administration, Windows Server Admin, Windows Server 2012, 3rd Line Support, Backups, VMware, VSphere, Hyper-V. For more information on the client, their products, tech stack, career development, benefits etc, please send MARS a copy of your CV or drop Lee Cherrill a linkedin connection request or contact him through the MARS Recruitment website. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

CTP - Senior Network Support Engineer Apply fast, check the full description by scrolling below to find out the full requirements for this role. Salary: £45,192 to £49,280 plus a Location allowance of £1,721. You will receive £45,192 the band minimum. Progress to the band maximum of £49,280 will be via incremental progression. Location: East Birmingham Help to keep critical IT systems running smoothly - and the nation safe. Counter Terrorism Policing (CTP) relies on a wide range of technologies. As a Network Engineer, you will help to maintain national systems to support CTP operations to keep the country safe. This is your chance to play a part in protecting the UK. You will provide technical support for critical national network infrastructure, dealing with incidents, user requests and technical changes. You will also be a key player in our continuous improvement strategy, supporting and improving business as usual operations and projects. With your skills, we can make sure that crucial systems are available and secure so CTP can operate at its best. You'll join a team of expert engineers working from our air-conditioned operations center located east of Birmingham, with easy access from the M6 and M42. As part of a large, friendly and dedicated team, you'll provide technical support for the network, from 7am to 7pm on weekdays. Compressed shift patterns are available allowing a 4 day working week. You'll also join an on-call rota, providing critical support, 24/7/365. Day to day, you'll manage your own workload, prioritising issues and escalating them as necessary. We'll expect you to meet key standards, SLAs, best practice and security procedures, so you'll need to be an experienced 2nd or 3rd line infrastructure engineer. As a skilled network engineer, you'll possess a good understanding of networking technologies across multiple vendors, particularly Cisco technologies. If you don't have a CCNP qualification already, you'll be working towards this. You should be keen to learn and develop whilst being technically creative and confident to make suggestions and formulate action plans. Experience with service desk management systems and ITIL best practice is desirable as is any experience in scripting and automation. This is an office-based role with occasional home working available dependent on business requirements. There will be occasional travel to other UK sites for support purposes and overnight accommodation will be provided when required. We promote a positive work life balance but occasionally, a flexible approach to working hours is essential due to the nature of the role. A full UK driving license is required. Discover a fascinating role that is at the heart of protecting the UK public. In return, you can look forward to benefits including generous annual leave, Civil Service pension arrangements and a training plan tailored to your professional development. Vetting This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post. Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) or Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post. Confidentiality Agreement Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post. Our Employee Commitments Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of "Working to keep people safe from Terrorism". Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today's complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations'. Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, and including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable). Counter Terrorism Policing recruitment is open to all, but we are keen to positively support those who are younger in service to join into our specialist environment. Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV). Completed applications must be submitted by 14 October 2022. We view diversity as fundamental to our success. To tackle today's complex policing challenges, we need a workforce made up from all of London's communities. Applications from across the community are therefore essential. As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations. Job Type: Full-time Salary: £45,192.00-£49,280.00 per year Schedule: 8 hour shift Monday to Friday Work Location: One location

Are you an Infrastructure Engineer looking for a new challenge? This role will provide 3rd / 4th Line support in a BAU environment, responding to incidents. You will be part of a 6 person technical team within our Network Security department. You will work within the Delivered Service line providing daily incident resolution and administration, deliver demand and project work while providing guidance and support in areas of key expertise. You will be encouraged to feed into processes to ensure the service offered is relevant and up to date whilst working on end to end projects from outlining business case stages through to implementation and contract management. If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you! What you will be doing: Working inside a Security Services environment Performing administration duties across: Windows and Linux based Server Infrastructure Security Appliances Network Infrastructure Virtual Environments and Storage What you'll bring: Networking background ideally with experience in Gateway security, Firewalls and IDS Windows Servers - 2012 or 2016 or 2019 VMware - vSphere Linux Web proxies SMTP Email It would be great if you had: Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified Information Systems Security Professional or other security certification. CCNA cert If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location: Salisbury OR Portsmouth - This role is hybrid - 2 3 days on site Security Clearance level: You must be eligible to obtain SC and DV clearance Internal Recruiter: Josh Huggins-Smith Salary: £40,000 to £50,000 Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Job Role:IT Systems Administrator/Infrastructure Engineer Reports To:IT Manager Location:Waterloo SE1 (London) Hours:Flexible, to ensure team presence from 8.30am to 6pm Salary:£45,000 - £55,000 per annum, depending on experience, plus benefits Joining a small team as the third member of the IT team you will ideally have some good exposure to automation and Intune and be excited by the opportunity to help this company migrate to the cloud over the next 18 months whilst also getting involved with BAU and project work. Whilst technical skills are important, personality is key, they can train the skills. The Company: Independent firm of chartered surveyors and technical specialists also providing a full building consultancy service. For more than 25 years they have been building their reputation for delivering creative solutions on some of the most prestigious developments in the UK and around the world. With over 150 staff in offices in London and Manchester, they are the largest specialist advisor in the UK. The Role: A proactive, keen and technically minded individual not afraid to get stuck in and willing to help in all areas of the department. As a key member of a small team being team player is an absolute must. Self-sufficient troubleshooting and diagnostic experience and strong attention to detail are also vital. You will be reporting to the IT Manager and responsible for all systems and networking administration. Duties Include (but are not limited to): *Install and configure software and hardware *Manage and maintain networks, Servers and technology tools *Manage remote security and application deployment *Monitor performance and maintain systems according to requirements *Troubleshoot any issues and outages *Ensure security through access controls, Firewalls and backups *Upgrade systems with new software and hardware releases *Work with the IT Manager to ensure up to date technical documentation, manuals and IT policies *End user support as and when required as 2nd/3rd line point of escalation Required Skills and Attributes: *Must have previous experience in a Systems Administrator, Network Administrator, or similar role *Strong technical experience of networking *Experience of Firewall and VPN configuration *Helpdesk support experience *Technical implementation experience *On-site and remote user support *Professional presentation, customer-service focused and a can-do attitude *Well organised approach to tasks and projects *Ability to multitask and work at speed when under pressure *Excellent oral and written communication skills, with the ability to interact with users at all levels of the company *Exposure to cloud infrastructure and systems migrations is desirable Hardware and Software Experience: *M365 InTune application and device deployment *M365 Intune security configuration and management - including Azure AD *Windows 10 *Microsoft Office 365 implementation and management *Windows server 2016 - AD, GPO, DNS, DHCP, WSUS, WDS, & TCP/IP *Managed Anti-Virus set-up and maintenance *VMware ESXi management and configuration *SAN management and configuration *Veeam Backup & Replication *Networking - Core and Edge switch management - including: vLans, ACL's, PoE, QOS *SonicWall Firewall management *Cisco Meraki wifi management *AWS server management *Mac and iOS knowledge. Person Specification: *Educated to degree level in Information Technology, Computer Science or a related discipline *Professional certifications (egMCSE) is a plus *Holds ITIL qualification or can demonstrate understanding of ITIL principles *Excellent time management skills *Excellent problem-solving aptitude Teamwork, trust and support are important to the IT team and the company as a whole TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.