3rd Line Engineer (Projects) Bolton, North West (client travel) Company: MSP The Role A growing MSP in Bolton is looking for an experienced 3rd Line Engineer to deliver a wide range of exciting projects for SME clients across the North West and be an escalation point for the service desk. This is a project-focused role, not just a ticket-driven support position. You'll take ownership of projects through to delivery, working with clients and internal teams to deliver high-quality outcomes. Why Join this MSP? Salary up to 45,000 depending on experience Project-focused role with real ownership Well-scoped, varied projects Supportive team environment Training and certification opportunities What You'll Be Doing Leading infrastructure projects end to end M365 and Azure migrations Server builds, upgrades, and migrations Network upgrades (firewalls, switches, VPNs, VLANs) Office relocations and IT setups Backup and disaster recovery implementations Client-facing technical delivery and documentation Required Skills Proven MSP experience (essential) Microsoft 365 & Azure Windows Server Hyper-V and/or VMware Networking infrastructure Veeam or similar solution Strong communication and project delivery skills UK driving licence Please drop me a message if you would like additional information - (url removed)
04/03/2026
Full time
3rd Line Engineer (Projects) Bolton, North West (client travel) Company: MSP The Role A growing MSP in Bolton is looking for an experienced 3rd Line Engineer to deliver a wide range of exciting projects for SME clients across the North West and be an escalation point for the service desk. This is a project-focused role, not just a ticket-driven support position. You'll take ownership of projects through to delivery, working with clients and internal teams to deliver high-quality outcomes. Why Join this MSP? Salary up to 45,000 depending on experience Project-focused role with real ownership Well-scoped, varied projects Supportive team environment Training and certification opportunities What You'll Be Doing Leading infrastructure projects end to end M365 and Azure migrations Server builds, upgrades, and migrations Network upgrades (firewalls, switches, VPNs, VLANs) Office relocations and IT setups Backup and disaster recovery implementations Client-facing technical delivery and documentation Required Skills Proven MSP experience (essential) Microsoft 365 & Azure Windows Server Hyper-V and/or VMware Networking infrastructure Veeam or similar solution Strong communication and project delivery skills UK driving licence Please drop me a message if you would like additional information - (url removed)
3rd Line IT Engineer (Inhouse) 32,000 - 38,000 Middlesbrough Our client is a leading provider, a massive name in the industrial sectors and are based in over 60 countries worldwide. They are looking for experienced 3rd line IT systems administrators to come in and hit the ground running and join their growing team in the Middlesbrough office. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. Sound knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers (Apply online only) Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/03/2026
Full time
3rd Line IT Engineer (Inhouse) 32,000 - 38,000 Middlesbrough Our client is a leading provider, a massive name in the industrial sectors and are based in over 60 countries worldwide. They are looking for experienced 3rd line IT systems administrators to come in and hit the ground running and join their growing team in the Middlesbrough office. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. Sound knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers (Apply online only) Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior IT Systems Administrator 32,000 - 38,000 Middlesbrough Our client is a leading provider, and a massive name in the industrial sector. They are looking for an experienced 3rd line systems administrator to come in and hit the ground running and join their growing in-house team in Middlesbrough. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. Sound knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers (Apply online only) Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
04/03/2026
Full time
Senior IT Systems Administrator 32,000 - 38,000 Middlesbrough Our client is a leading provider, and a massive name in the industrial sector. They are looking for an experienced 3rd line systems administrator to come in and hit the ground running and join their growing in-house team in Middlesbrough. Role Overview: Administer company systems to the highest level of accuracy. Provide 3rd line support to all ICT teams and report to management on system performance. Install, configure and maintain service, software, hardware and application components. What You Will Need: Strong troubleshooting and problem-solving skills. Sound knowledge and experience in the following main tech stack: Azure Office 365 Services Windows 10/11 Active Directory VMWare Windows Servers (Apply online only) Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
3rd line Cloud engineer Salary: OTE in the region of up to (phone number removed) plus other Veolia benefits Hours : 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP (other locations will be considered) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 17.5% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we're looking for: Essential: Candidates should have a basic understanding of AWS Cloud services (Cloudformation, EC2, Lambda, DynamoDB, AWS Backup, Amazon Connect) and networking (Direct Connect, VPNs, subnetting, routing, WAFs, VPCs). At least 18 months proven experience in supporting a Windows Server domain utilising operating systems 2016 and above, including the ongoing maintenance and support from both an operational and security perspective, while also having strong knowledge of services such as Active Directory, Group Policy and DNS. Required skills also include previous experience or use of scripting/automation (PowerShell/Python), cloud provisioning/configuration, with experience deploying infrastructure as code. The role will allow you to challenge conventional infrastructure ideas (PaaS, serverless), collaborating with design teams, good customer-facing and diagnostic skills, and the ability to work under pressure, and automate deployments (infrastructure as code). Desirable: Azure & Google Cloud experience; Linux administration; MCSA/E/D; SC Cleared To be willing to work towards or have achieved, the AWS Solutions Architect Associate certification or equivalent. Worked in a DevOps environment or have a basic understanding of these principles. Full driving license. Previous experience or use of Amazon Connect services. Also advantageous: Broad technology experience with pragmatic application; Azure cloud & Entra ID expertise; Ability to translate complex technical issues; Experience managing auto-scaling & financially-efficient systems; SQL and NoSQL database experience (SQL Server, MySQL, DynamoDB, MongoDB). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
04/03/2026
Full time
3rd line Cloud engineer Salary: OTE in the region of up to (phone number removed) plus other Veolia benefits Hours : 40 hours per week Location: Hybrid working 2-3 days in our Head office, Cannock, WS11 8JP (other locations will be considered) When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Competitive salary and 17.5% bonus Access to our company pension scheme Discounts on everything from groceries to well-known retailers Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Provide comprehensive support for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we're looking for: Essential: Candidates should have a basic understanding of AWS Cloud services (Cloudformation, EC2, Lambda, DynamoDB, AWS Backup, Amazon Connect) and networking (Direct Connect, VPNs, subnetting, routing, WAFs, VPCs). At least 18 months proven experience in supporting a Windows Server domain utilising operating systems 2016 and above, including the ongoing maintenance and support from both an operational and security perspective, while also having strong knowledge of services such as Active Directory, Group Policy and DNS. Required skills also include previous experience or use of scripting/automation (PowerShell/Python), cloud provisioning/configuration, with experience deploying infrastructure as code. The role will allow you to challenge conventional infrastructure ideas (PaaS, serverless), collaborating with design teams, good customer-facing and diagnostic skills, and the ability to work under pressure, and automate deployments (infrastructure as code). Desirable: Azure & Google Cloud experience; Linux administration; MCSA/E/D; SC Cleared To be willing to work towards or have achieved, the AWS Solutions Architect Associate certification or equivalent. Worked in a DevOps environment or have a basic understanding of these principles. Full driving license. Previous experience or use of Amazon Connect services. Also advantageous: Broad technology experience with pragmatic application; Azure cloud & Entra ID expertise; Ability to translate complex technical issues; Experience managing auto-scaling & financially-efficient systems; SQL and NoSQL database experience (SQL Server, MySQL, DynamoDB, MongoDB). What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future. The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
03/03/2026
Full time
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future. The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior Server & Desktop Engineer 5 Days Onsite / Morden / £400 to £450 PD Inside IR 35 Our client, an enterprise corporation located in Morden, London is looking for a hands-on Senior Server & Desktop Engineer to join a growing IT team, playing a key role in maintaining, securing and evolving a complex Microsoft estate on a 3 / 6 month rolling contract. This is an excellent opportunity for someone who enjoys working across both server and end-user environments, solving complex problems and driving continuous improvement through automation and best practice. The Role You will be responsible for the design, administration and optimisation of core Microsoft infrastructure services. Working closely with internal teams and stakeholders, you'll ensure systems are secure, resilient and high performing.Key responsibilities include: Designing, administering and securing Active Directory environments (GPO, security hardening, troubleshooting) Managing Windows Server environments (builds, patching, upgrades and migrations) Supporting and engineering desktop environments (Windows 10/11, device management, imaging) Managing Group Policy , DNS and DHCP services Supporting hybrid identity environments using Azure AD / Entra ID Developing and maintaining PowerShell scripts to automate processes and improve efficiency Troubleshooting and resolving complex 2nd and 3rd line infrastructure issues Contributing to infrastructure improvement projects and migrations About You Industry experience within the public sector, council or local government is a must have Strong hands-on experience with Active Directory in complex environments is a must have Proven background supporting Windows Server estates is a must have Solid understanding of hybrid identity models (on-prem + Azure) is a must have Experience with desktop engineering and device lifecycle management Strong PowerShell scripting and automation skills Confident working at 3rd line level, resolving high-impact technical issues Proactive, detail-oriented and comfortable working both independently and within a team
03/03/2026
Contractor
Senior Server & Desktop Engineer 5 Days Onsite / Morden / £400 to £450 PD Inside IR 35 Our client, an enterprise corporation located in Morden, London is looking for a hands-on Senior Server & Desktop Engineer to join a growing IT team, playing a key role in maintaining, securing and evolving a complex Microsoft estate on a 3 / 6 month rolling contract. This is an excellent opportunity for someone who enjoys working across both server and end-user environments, solving complex problems and driving continuous improvement through automation and best practice. The Role You will be responsible for the design, administration and optimisation of core Microsoft infrastructure services. Working closely with internal teams and stakeholders, you'll ensure systems are secure, resilient and high performing.Key responsibilities include: Designing, administering and securing Active Directory environments (GPO, security hardening, troubleshooting) Managing Windows Server environments (builds, patching, upgrades and migrations) Supporting and engineering desktop environments (Windows 10/11, device management, imaging) Managing Group Policy , DNS and DHCP services Supporting hybrid identity environments using Azure AD / Entra ID Developing and maintaining PowerShell scripts to automate processes and improve efficiency Troubleshooting and resolving complex 2nd and 3rd line infrastructure issues Contributing to infrastructure improvement projects and migrations About You Industry experience within the public sector, council or local government is a must have Strong hands-on experience with Active Directory in complex environments is a must have Proven background supporting Windows Server estates is a must have Solid understanding of hybrid identity models (on-prem + Azure) is a must have Experience with desktop engineering and device lifecycle management Strong PowerShell scripting and automation skills Confident working at 3rd line level, resolving high-impact technical issues Proactive, detail-oriented and comfortable working both independently and within a team
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future.The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
03/03/2026
Full time
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future.The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate Contributing to relevant projects and making sure internal offerings are up to task Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID Strong grasp of M365 and Azure Admin Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare PowerShell scripting skills Some basic Networking knowledge Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. Ideally but not necessarily any knowledge of IaC offerings and/or Linux If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
03/03/2026
Full time
IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 2nd and 3rd Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate Contributing to relevant projects and making sure internal offerings are up to task Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID Strong grasp of M365 and Azure Admin Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare PowerShell scripting skills Some basic Networking knowledge Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. Ideally but not necessarily any knowledge of IaC offerings and/or Linux If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Location Birmingham, Hastings, Leeds, London About the job Job summary Can you turn complex data challenges into clear, innovative solutions that shape a smarter, more connected future for transport? Do you thrive on collaborating with diverse teams to design flexible data architectures that drive meaningful digital transformation? If so, we'd love to hear from you! The Department for Transport (DfT) is a high-profile department at the heart of government. We plan and invest to make journeys better. At the heart of digital evolution in DfT, you will join a talented, experienced, cross-disciplinary architecture team imagining and shaping the delivery of next generation digital and data services. You will lead on developing the data architecture for an organisation which has data at its core, and uses this to deliver innovative transport policy agenda. In recent years DfT's digital and data teams have implemented a range of advanced data services, making use of the latest cloud technologies to deliver the services and platforms that our users need. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DfTc: Department for Transport Central - Department for Transport Careers Job description You will work as part of our talented Architecture team, and collaborate closely with our Data Engineering team, as an ambassador for the best in flexible data architecture in Digital Services and across DfTc. As part of this, you will: Be responsible for all data architecture within DfT providing designs for a number of data solutions and understanding the interdependencies between different data stacks. Shape and deliver DfT's data architecture strategy, roadmap and plans ensuring the underlying data architecture supports the goals of the organisation and government overall. Lead and develop DfTc's data architecture to support a growing data eco-system with multiple analyst users and third-party builders. Influence data decisions throughout policy lifecycles through demonstrating technology value, risk and opportunity. Develop data solutions aligned to business need, business capability, and the DfTc digital and technology strategy. Manage a range of staff and 3rd parties to design repeatable data solutions aligned to your vision for data architecture ensuring an enterprise approach is adopted. Supporting key business stakeholders by providing technical assurance/governance at boards such as the Architecture Change Board. In return, we offer you: an inclusive and welcoming working environment so you can feel comfortable to be yourself at work a chance to work in a high-performing team at the leading edge of government digital service design excellent personal development industry-leading pension and employee benefits package For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You are an experienced data professional; with a background in data architecture, data engineering, or a blend of the two, and you bring deep technical foundations alongside the confidence to influence, guide and collaborate across a complex organisation. You are highly proficient in Google Cloud Platform, or an expert user of AWS or Azure who is keen to apply your skills within a new cloud environment. You are comfortable with both the practical and strategic aspects of architectural thinking, able to use your expertise to shape data strategies, policies and designs, and produce patterns that are robust, scalable and aligned to organisational priorities. You communicate complex ideas with clarity and empathy, adapting your language to suit technical colleagues, policy teams, analysts, delivery partners and senior leaders. You enjoy working in the spaces where disciplines overlap; helping others understand architectural direction, translating business need into coherent designs, and feel comfortable playing a leading role in effective architecture governance and review. You have significant experience in data modelling, and are confident in developing and reviewing conceptual and logical data models. You are comfortable working with a wide range of data storage technologies, including modern data warehousing solutions, relational and NoSQL technologies, and you can apply modelling tools and methodologies to large and complex data. You bring leadership experience, whether through managing teams, guiding multidisciplinary project groups, or providing architectural direction, and you balance long term thinking with the pragmatism required to deliver tangible improvements. We're interested in people who have: Demonstrable experience in shaping and implementing data architecture strategies, policies and designs within a complex organisation. Expertise with large and complex datasets; application of data modelling tools and methodologies, engineering enterprise data storage solutions, and/or metadata management. Strong understanding of architecture governance, including presenting designs, providing challenge, and participating in review or approval forums. Experience communicating complex technical and architectural concepts clearly and effectively to a wide range of technical and non technical stakeholders. Proven experience designing and operating cloud based data solutions, selecting technologies that ensure efficiency, security, scalability and cost effectiveness.
03/03/2026
Full time
Location Birmingham, Hastings, Leeds, London About the job Job summary Can you turn complex data challenges into clear, innovative solutions that shape a smarter, more connected future for transport? Do you thrive on collaborating with diverse teams to design flexible data architectures that drive meaningful digital transformation? If so, we'd love to hear from you! The Department for Transport (DfT) is a high-profile department at the heart of government. We plan and invest to make journeys better. At the heart of digital evolution in DfT, you will join a talented, experienced, cross-disciplinary architecture team imagining and shaping the delivery of next generation digital and data services. You will lead on developing the data architecture for an organisation which has data at its core, and uses this to deliver innovative transport policy agenda. In recent years DfT's digital and data teams have implemented a range of advanced data services, making use of the latest cloud technologies to deliver the services and platforms that our users need. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at DfTc: Department for Transport Central - Department for Transport Careers Job description You will work as part of our talented Architecture team, and collaborate closely with our Data Engineering team, as an ambassador for the best in flexible data architecture in Digital Services and across DfTc. As part of this, you will: Be responsible for all data architecture within DfT providing designs for a number of data solutions and understanding the interdependencies between different data stacks. Shape and deliver DfT's data architecture strategy, roadmap and plans ensuring the underlying data architecture supports the goals of the organisation and government overall. Lead and develop DfTc's data architecture to support a growing data eco-system with multiple analyst users and third-party builders. Influence data decisions throughout policy lifecycles through demonstrating technology value, risk and opportunity. Develop data solutions aligned to business need, business capability, and the DfTc digital and technology strategy. Manage a range of staff and 3rd parties to design repeatable data solutions aligned to your vision for data architecture ensuring an enterprise approach is adopted. Supporting key business stakeholders by providing technical assurance/governance at boards such as the Architecture Change Board. In return, we offer you: an inclusive and welcoming working environment so you can feel comfortable to be yourself at work a chance to work in a high-performing team at the leading edge of government digital service design excellent personal development industry-leading pension and employee benefits package For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification You are an experienced data professional; with a background in data architecture, data engineering, or a blend of the two, and you bring deep technical foundations alongside the confidence to influence, guide and collaborate across a complex organisation. You are highly proficient in Google Cloud Platform, or an expert user of AWS or Azure who is keen to apply your skills within a new cloud environment. You are comfortable with both the practical and strategic aspects of architectural thinking, able to use your expertise to shape data strategies, policies and designs, and produce patterns that are robust, scalable and aligned to organisational priorities. You communicate complex ideas with clarity and empathy, adapting your language to suit technical colleagues, policy teams, analysts, delivery partners and senior leaders. You enjoy working in the spaces where disciplines overlap; helping others understand architectural direction, translating business need into coherent designs, and feel comfortable playing a leading role in effective architecture governance and review. You have significant experience in data modelling, and are confident in developing and reviewing conceptual and logical data models. You are comfortable working with a wide range of data storage technologies, including modern data warehousing solutions, relational and NoSQL technologies, and you can apply modelling tools and methodologies to large and complex data. You bring leadership experience, whether through managing teams, guiding multidisciplinary project groups, or providing architectural direction, and you balance long term thinking with the pragmatism required to deliver tangible improvements. We're interested in people who have: Demonstrable experience in shaping and implementing data architecture strategies, policies and designs within a complex organisation. Expertise with large and complex datasets; application of data modelling tools and methodologies, engineering enterprise data storage solutions, and/or metadata management. Strong understanding of architecture governance, including presenting designs, providing challenge, and participating in review or approval forums. Experience communicating complex technical and architectural concepts clearly and effectively to a wide range of technical and non technical stakeholders. Proven experience designing and operating cloud based data solutions, selecting technologies that ensure efficiency, security, scalability and cost effectiveness.
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
03/03/2026
Full time
3rd Line IT Service Desk Engineer Whiteley Full-Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client's 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.
Role: Senior IT Support Engineer Location: Oxford Circus, Central London Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more! A leading, accredited MSP in Central London with a highly skilled Service Desk are looking for a Senior IT Support Engineer to join their team. They support a broad client base and run a structured escalation function for P1 and P2 incidents. You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly. This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers. Key Responsibilities • Own and resolve high priority (P1/P2) escalations • Troubleshoot across Microsoft cloud, servers, virtualisation and networking • Support and guide 2nd line engineers on complex issues • Manage tickets and communication via ConnectWise • Work with third parties and senior stakeholders to reach resolution Core Technologies: • Microsoft 365 including Exchange Online, SharePoint and Teams • Microsoft Azure (IaaS, networking, identity) • Windows Server administration and troubleshooting • VMware and Hyper-V virtualisation platforms • Active Directory, Group Policy and Entra ID • Networking fundamentals including firewalls, switching and connectivity What They're Looking For: • 3+ years experience in an MSP, ideally in 3rd line or senior 2nd line escalation • Strong troubleshooting ability and calm under pressure • Strong stakeholder communication (internal and external) • ITSM/MSP tooling experience
03/03/2026
Full time
Role: Senior IT Support Engineer Location: Oxford Circus, Central London Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more! A leading, accredited MSP in Central London with a highly skilled Service Desk are looking for a Senior IT Support Engineer to join their team. They support a broad client base and run a structured escalation function for P1 and P2 incidents. You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly. This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers. Key Responsibilities • Own and resolve high priority (P1/P2) escalations • Troubleshoot across Microsoft cloud, servers, virtualisation and networking • Support and guide 2nd line engineers on complex issues • Manage tickets and communication via ConnectWise • Work with third parties and senior stakeholders to reach resolution Core Technologies: • Microsoft 365 including Exchange Online, SharePoint and Teams • Microsoft Azure (IaaS, networking, identity) • Windows Server administration and troubleshooting • VMware and Hyper-V virtualisation platforms • Active Directory, Group Policy and Entra ID • Networking fundamentals including firewalls, switching and connectivity What They're Looking For: • 3+ years experience in an MSP, ideally in 3rd line or senior 2nd line escalation • Strong troubleshooting ability and calm under pressure • Strong stakeholder communication (internal and external) • ITSM/MSP tooling experience
Join a team at the heart of the global economy! The Department for Business and Trade ("DBT") bring an exciting opportunity for Senior Platform Engineers to work on critical platforms that support how digital services are built and operated across the organisation. You will contribute to scaling a major AWS global product platform and provide development teams with the tools they need to build, deploy and operate services effectively. £63,824 - £83,778 (dependant on location) plus 29% pension contribution and other excellent Civil Service benefits. Flexible, hybrid working from 7 UK locations. About DBT The Department for Business and Trade (DBT) is the department for economic growth. The Government Digital and Data (GDaD) directorate develops and operates tools and services to support businesses to invest, grow and export, creating jobs and opportunities across the country. Aout role DBT have now successfully completed the migration of DBT services from GOV.UK PaaS to a new developer platform in AWS. Now, they're entering the next phase: evolving this platform into a full Platform-as-a-Service (PaaS) offering. Are you ready to help shape the future of digital delivery at DBT? We're looking for Platform Engineers to help DBT build the most performant, secure and feature-rich hosting environment possible, one that puts developer experience front and centre. This is your chance to be part of something transformative, where your work will directly impact how digital services are built and run across government. If you would like to find out more about the role, the Platform Engineering team and what it's like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually 'meet the team' on Tuesday 17th February at 12:30pm. Follow application page for instructions to book your virtual seat. Responsibilities As a Senior Platform Engineer, you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CI/CD (continuous integration/continuous delivery) pipelines. You'll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. You'll help build and scale our global product platform and participate in an on-call rota for which you will receive an additional allowance. Specific projects the team are working on include rolling out an observability tool to enhance system monitoring and incident response, streamlining deployment processes to reduce downtime and speed up feature delivery, and developing a CLI tool to automate tasks and boost developer productivity. Tech stack includes: Amazon Web Services Azure AWS CodePipelines and AWS CodeBuild Terraform & AWS Copilot (CloudFormation) Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Python and Django framework PostgreSQL as a service (Amazon RDS) Sentry Redis/Elasticache Essential experience Cloud experience with either Amazon Web Services, Azure or Google Cloud Ability to build code-defined, reliable and well tested infrastructure on top of cloud computing systems - IaC (e.g. Terraform, AWS Copilot, CloudFormation, Pulumi) Experience and fluency in one or more programming languages to write clean and effective code (e.g. Python/Django/Java) Knowledge of Linux/Unix fundamentals and TCP/IP networking Ability to see user impact in the infrastructure and platform changes, including a drive to improve the Developer Experience at every turn Exposure to code testing / knowledge of TDD Experience working in an Agile environment and designing solutions to complex technical problems independently Desirable experience Experience in designing and implementing Docker images through containerisation Experience in prototyping through reuse of existing Open-Source components Benefits In return, you can expect a planned, transparent progression with learning and development tailored to your role, an environment with flexible working options and a culture encouraging inclusion and diversity, plus the following benefits: An excellent Civil Service pension scheme starting at 28.97% employer contribution Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham & Salford including options for condensed hours. Minimum 40% office based. Best-in-class training and development tailored to your role with study days and certifications expensed Annual leave starting at 26 days per annum plus statutory bank holidays rising to 33 days with service Salary Salary is dependent on location and technical skills as assessed at interview. London based range: £67,575 to £83,778 National range: £63,824 to £80,158 Further information: Apply at your earliest convenience, no later than 12pm (noon) 23rd February. This role requires you to undergo SC clearance where the requirement is to have been present in the UK for at least 3 of the last 5 years. DBT does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. If you are an experienced Platform or a DevOps Engineer with the ability to build reliable and well tested infrastructure on top of cloud computing systems and looking to impact a function that will make a real difference to the UK economy, then apply today or contact Zymante Gintalaite (Zee) at Inspire People in complete confidence for further information.
03/03/2026
Full time
Join a team at the heart of the global economy! The Department for Business and Trade ("DBT") bring an exciting opportunity for Senior Platform Engineers to work on critical platforms that support how digital services are built and operated across the organisation. You will contribute to scaling a major AWS global product platform and provide development teams with the tools they need to build, deploy and operate services effectively. £63,824 - £83,778 (dependant on location) plus 29% pension contribution and other excellent Civil Service benefits. Flexible, hybrid working from 7 UK locations. About DBT The Department for Business and Trade (DBT) is the department for economic growth. The Government Digital and Data (GDaD) directorate develops and operates tools and services to support businesses to invest, grow and export, creating jobs and opportunities across the country. Aout role DBT have now successfully completed the migration of DBT services from GOV.UK PaaS to a new developer platform in AWS. Now, they're entering the next phase: evolving this platform into a full Platform-as-a-Service (PaaS) offering. Are you ready to help shape the future of digital delivery at DBT? We're looking for Platform Engineers to help DBT build the most performant, secure and feature-rich hosting environment possible, one that puts developer experience front and centre. This is your chance to be part of something transformative, where your work will directly impact how digital services are built and run across government. If you would like to find out more about the role, the Platform Engineering team and what it's like to work at DBT, we are holding a Hiring Manager Q&A session for this role where you can virtually 'meet the team' on Tuesday 17th February at 12:30pm. Follow application page for instructions to book your virtual seat. Responsibilities As a Senior Platform Engineer, you will work to give development teams the tools for their job, including application performance monitoring, exception, log and metrics aggregation, dashboards, and declarative CI/CD (continuous integration/continuous delivery) pipelines. You'll evangelise product teams about service-level indicators, objectives, and error budgets, and negotiate them. You'll help build and scale our global product platform and participate in an on-call rota for which you will receive an additional allowance. Specific projects the team are working on include rolling out an observability tool to enhance system monitoring and incident response, streamlining deployment processes to reduce downtime and speed up feature delivery, and developing a CLI tool to automate tasks and boost developer productivity. Tech stack includes: Amazon Web Services Azure AWS CodePipelines and AWS CodeBuild Terraform & AWS Copilot (CloudFormation) Elastic Container Service (ECS) and Elastic Container Registry (ECR) ElasticSearch/OpenSearch Python and Django framework PostgreSQL as a service (Amazon RDS) Sentry Redis/Elasticache Essential experience Cloud experience with either Amazon Web Services, Azure or Google Cloud Ability to build code-defined, reliable and well tested infrastructure on top of cloud computing systems - IaC (e.g. Terraform, AWS Copilot, CloudFormation, Pulumi) Experience and fluency in one or more programming languages to write clean and effective code (e.g. Python/Django/Java) Knowledge of Linux/Unix fundamentals and TCP/IP networking Ability to see user impact in the infrastructure and platform changes, including a drive to improve the Developer Experience at every turn Exposure to code testing / knowledge of TDD Experience working in an Agile environment and designing solutions to complex technical problems independently Desirable experience Experience in designing and implementing Docker images through containerisation Experience in prototyping through reuse of existing Open-Source components Benefits In return, you can expect a planned, transparent progression with learning and development tailored to your role, an environment with flexible working options and a culture encouraging inclusion and diversity, plus the following benefits: An excellent Civil Service pension scheme starting at 28.97% employer contribution Flexible, hybrid working from London, Cardiff, Darlington, Edinburgh, Belfast, Birmingham & Salford including options for condensed hours. Minimum 40% office based. Best-in-class training and development tailored to your role with study days and certifications expensed Annual leave starting at 26 days per annum plus statutory bank holidays rising to 33 days with service Salary Salary is dependent on location and technical skills as assessed at interview. London based range: £67,575 to £83,778 National range: £63,824 to £80,158 Further information: Apply at your earliest convenience, no later than 12pm (noon) 23rd February. This role requires you to undergo SC clearance where the requirement is to have been present in the UK for at least 3 of the last 5 years. DBT does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. If you are an experienced Platform or a DevOps Engineer with the ability to build reliable and well tested infrastructure on top of cloud computing systems and looking to impact a function that will make a real difference to the UK economy, then apply today or contact Zymante Gintalaite (Zee) at Inspire People in complete confidence for further information.
3rd Line Infrastructure Engineer (DV Cleared) Location: London, on-site Clearance: DV Cleared (active) Rate: £650 per day (inside IR35) Start Date: ASAP - 6 months minimum We are seeking a DV Cleared 3rd Line Infrastructure Engineer to join our team in London. This role involves working closely with our 3rd Line and Engineering teams to support a high-profile user community. The successful candidate will receive training on legacy infrastructure and will play a key role in maintaining and enhancing our system capabilities. Day-to-day of the role: Assist in the management and support of Microsoft Windows Server environments from 2003 to 2022. Handle Active Directory configurations and Group Policy management. Manage DNS, WINS, and DHCP services along with PKI Services. Oversee SMTP Proxy Servicing and firewall management and controls. Support DFS, HA, Clustering, SOFS, and various virtualisation technologies including RDS, VMWare, vCenter, ESXI, vMotion, HyperV, and VMM Terminal Services. Work with MS Cloud services including Exchange, Storage, and Shares App serviced. Deploy and manage Citrix environments incorporating PVSMCS and APP-v with Citrix StoreFront. Utilise PowerShell scripting for automation and configuration, and manage MBAM/BitLocker/VPN. Required Skills & Qualifications: Proficient with Microsoft Windows Server . Mandatory: Storage (NASSAN or Dell as well as Netapp); Red Hat; PKI and HSM knowledge. Strong experience in Active Directory and Group Policy. Skilled in DNS, WINS, DHCP, PKI Services, SMTP Proxy Servicing, and firewall management. Experience with DFS, HA, Clustering, SOFS, RDS, VMWare, vCenter, ESXI, vMotion, HyperV, VMM Terminal Services. Familiarity with MS Cloud services, Citrix deployments, and APP-v. Proficient in PowerShell scripting, MBAM/BitLocker/VPN. Desirable Skills: Experience with HyperV, Azure, and Google Cloud. Desirable: Microsoft / Citrix / VMWare certifications and a wider understanding of client or midrange OSes, networking, and security. Knowledge of server technologies like HP BladeSystem, cloud management technologies like HP Cloud Service Automation, and system configuration technologies like HP Server Automation. Familiarity with security policy enforcement products like Symantec Datacentre Security. Understanding of Virtualisation and Container technologies, and design of large, complex systems. Client engagement skills and technical breadth and depth.
03/03/2026
Contractor
3rd Line Infrastructure Engineer (DV Cleared) Location: London, on-site Clearance: DV Cleared (active) Rate: £650 per day (inside IR35) Start Date: ASAP - 6 months minimum We are seeking a DV Cleared 3rd Line Infrastructure Engineer to join our team in London. This role involves working closely with our 3rd Line and Engineering teams to support a high-profile user community. The successful candidate will receive training on legacy infrastructure and will play a key role in maintaining and enhancing our system capabilities. Day-to-day of the role: Assist in the management and support of Microsoft Windows Server environments from 2003 to 2022. Handle Active Directory configurations and Group Policy management. Manage DNS, WINS, and DHCP services along with PKI Services. Oversee SMTP Proxy Servicing and firewall management and controls. Support DFS, HA, Clustering, SOFS, and various virtualisation technologies including RDS, VMWare, vCenter, ESXI, vMotion, HyperV, and VMM Terminal Services. Work with MS Cloud services including Exchange, Storage, and Shares App serviced. Deploy and manage Citrix environments incorporating PVSMCS and APP-v with Citrix StoreFront. Utilise PowerShell scripting for automation and configuration, and manage MBAM/BitLocker/VPN. Required Skills & Qualifications: Proficient with Microsoft Windows Server . Mandatory: Storage (NASSAN or Dell as well as Netapp); Red Hat; PKI and HSM knowledge. Strong experience in Active Directory and Group Policy. Skilled in DNS, WINS, DHCP, PKI Services, SMTP Proxy Servicing, and firewall management. Experience with DFS, HA, Clustering, SOFS, RDS, VMWare, vCenter, ESXI, vMotion, HyperV, VMM Terminal Services. Familiarity with MS Cloud services, Citrix deployments, and APP-v. Proficient in PowerShell scripting, MBAM/BitLocker/VPN. Desirable Skills: Experience with HyperV, Azure, and Google Cloud. Desirable: Microsoft / Citrix / VMWare certifications and a wider understanding of client or midrange OSes, networking, and security. Knowledge of server technologies like HP BladeSystem, cloud management technologies like HP Cloud Service Automation, and system configuration technologies like HP Server Automation. Familiarity with security policy enforcement products like Symantec Datacentre Security. Understanding of Virtualisation and Container technologies, and design of large, complex systems. Client engagement skills and technical breadth and depth.
IT Support Engineer St Albans £35,000 - £45,000 Our client who is a growing MSP require an experienced IT Support Engineer. No two days will be the same, as you will work across varied technical infrastructures. You will have the opportunity to develop your skills and play a pivotal part of a customer focused support team. Our client will offer you a supportive working environment. You will be responsible for resolving 1st - 3rd line tickets end to end. Responsibilities: Troubleshooting, installing, maintaining and supporting a wide range of IT systems Resolving 1st - 3rd line tickets Visit client sites and working remotely via phone, email and remote access Working on projects, improvements and migrations Support windows server, RDS, AD, Hyper-V and Azure environments Fully document tickets and update cases Manage devices via RMM and Intune Skills: Proven experience of working in a similar role for an MSP Outstanding customer service skills Strong problem-solving skills Driving license and own car (required for client visits) Good knowledge of networking fundamentals Strong Microsoft 365 admin experience Windows Server, AD, Intune, Security Hyper V and RDS knowledge Excellent communication skills Ideally have azure depth, ConnectWise and Powershell experience If you are an experienced IT Support Engineer and looking for a new challenge, in a role which will offer you variety, real responsibility, direct access to decision-makers, and you have a true passion for technology, we'd love to hear from you. This role is office based 5 days a week. Due to number of applications, we will only be able to respond to candidates with the matching skills and experience.
03/03/2026
Full time
IT Support Engineer St Albans £35,000 - £45,000 Our client who is a growing MSP require an experienced IT Support Engineer. No two days will be the same, as you will work across varied technical infrastructures. You will have the opportunity to develop your skills and play a pivotal part of a customer focused support team. Our client will offer you a supportive working environment. You will be responsible for resolving 1st - 3rd line tickets end to end. Responsibilities: Troubleshooting, installing, maintaining and supporting a wide range of IT systems Resolving 1st - 3rd line tickets Visit client sites and working remotely via phone, email and remote access Working on projects, improvements and migrations Support windows server, RDS, AD, Hyper-V and Azure environments Fully document tickets and update cases Manage devices via RMM and Intune Skills: Proven experience of working in a similar role for an MSP Outstanding customer service skills Strong problem-solving skills Driving license and own car (required for client visits) Good knowledge of networking fundamentals Strong Microsoft 365 admin experience Windows Server, AD, Intune, Security Hyper V and RDS knowledge Excellent communication skills Ideally have azure depth, ConnectWise and Powershell experience If you are an experienced IT Support Engineer and looking for a new challenge, in a role which will offer you variety, real responsibility, direct access to decision-makers, and you have a true passion for technology, we'd love to hear from you. This role is office based 5 days a week. Due to number of applications, we will only be able to respond to candidates with the matching skills and experience.
A fast-growing Managed Service Provider close to Maidstone is looking for a Senior Technical Support Specialist to join their team. If you thrive in a busy MSP environment, enjoy solving complex technical issues, and want a role where your expertise genuinely makes an impact, this is the place to do it. The Role You'll be a senior point of escalation across a wide range of technologies, supporting SME clients with both remote and on-site technical issues. This is a hands-on role where you'll take ownership of tickets, guide junior engineers, and ensure clients receive a consistently high-quality service. Key Responsibilities • Provide 2nd/3rd-line support across Microsoft 365, Azure AD, and Windows environments • Manage and maintain Active Directory, Group Policy, Exchange Online, and related services • Troubleshoot complex issues across desktops, servers, networking, and cloud platforms • Act as an escalation point for the service desk • Support client onboarding, migrations, and project delivery • Build strong, trust-based relationships with customers • Contribute to continuous improvement across processes and documentation What You'll Bring • Strong experience in an MSP or multi-client support environment • Deep knowledge of Office 365, Active Directory, Windows Server, and Azure AD • Confident troubleshooting skills across networking, security, and endpoint management • Ability to prioritise, communicate clearly, and remain calm under pressure • A proactive mindset with a genuine passion for technology and customer service Why Join? • Work with a supportive, technically capable team • Exposure to a wide range of technologies and projects • Clear progression opportunities as the MSP continues to grow • Competitive salary, training support, and a collaborative culture If you're a senior-level engineer who enjoys variety, autonomy, and real technical challenge, we'd love to hear from you.
03/03/2026
Full time
A fast-growing Managed Service Provider close to Maidstone is looking for a Senior Technical Support Specialist to join their team. If you thrive in a busy MSP environment, enjoy solving complex technical issues, and want a role where your expertise genuinely makes an impact, this is the place to do it. The Role You'll be a senior point of escalation across a wide range of technologies, supporting SME clients with both remote and on-site technical issues. This is a hands-on role where you'll take ownership of tickets, guide junior engineers, and ensure clients receive a consistently high-quality service. Key Responsibilities • Provide 2nd/3rd-line support across Microsoft 365, Azure AD, and Windows environments • Manage and maintain Active Directory, Group Policy, Exchange Online, and related services • Troubleshoot complex issues across desktops, servers, networking, and cloud platforms • Act as an escalation point for the service desk • Support client onboarding, migrations, and project delivery • Build strong, trust-based relationships with customers • Contribute to continuous improvement across processes and documentation What You'll Bring • Strong experience in an MSP or multi-client support environment • Deep knowledge of Office 365, Active Directory, Windows Server, and Azure AD • Confident troubleshooting skills across networking, security, and endpoint management • Ability to prioritise, communicate clearly, and remain calm under pressure • A proactive mindset with a genuine passion for technology and customer service Why Join? • Work with a supportive, technically capable team • Exposure to a wide range of technologies and projects • Clear progression opportunities as the MSP continues to grow • Competitive salary, training support, and a collaborative culture If you're a senior-level engineer who enjoys variety, autonomy, and real technical challenge, we'd love to hear from you.
Ready to move past "have you tried turning it off and on again?"If you've done a solid year (or more) on an IT helpdesk and you're starting to feel boxed in - rushed calls, endless handovers, no time to actually fix things this might be the step up you've been waiting for.This is a 1st Line Support role inside a large, well-established enterprise where you're trusted to own incidents, not just log them, and also you get time to think, troubleshoot, and learn.You'll be part of a friendly, collaborative IT team based onsite in Hinckley, supporting users across the UK. The environment is busy but supportive, and you'll be exposed to real systems, real projects, and real responsibility.You'll be the first point of contact for internal users. You'll: Log, prioritise, and troubleshoot a wide range of issues Support technologies across Azure Cloud, CISCO networking, telephony, M365, and much more Take more ownership of the calls you pick up, seeing issues through, not passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You'll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What you'll need: You don't need to know everything - but you do need the basics nailed: 12+ months' experience in a busy IT Helpdesk / 1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup: It's an onsite role at the Hinckley Leicestershire offices, and operates on a shift basis with some weekend work (One weekend in six, worked remotely, plus two days off in the week). Why join? This is a role for someone who wants to grow, not stagnate.You'll be joining an organisation that invests heavily in training, promotes from within when there's an opportunity and gives junior support staff the space to develop into real technologistsBig Red Recruitment are working on the role exclusively and If you feel like this, is you then apply ASAP as we have interview slots available!
03/03/2026
Full time
Ready to move past "have you tried turning it off and on again?"If you've done a solid year (or more) on an IT helpdesk and you're starting to feel boxed in - rushed calls, endless handovers, no time to actually fix things this might be the step up you've been waiting for.This is a 1st Line Support role inside a large, well-established enterprise where you're trusted to own incidents, not just log them, and also you get time to think, troubleshoot, and learn.You'll be part of a friendly, collaborative IT team based onsite in Hinckley, supporting users across the UK. The environment is busy but supportive, and you'll be exposed to real systems, real projects, and real responsibility.You'll be the first point of contact for internal users. You'll: Log, prioritise, and troubleshoot a wide range of issues Support technologies across Azure Cloud, CISCO networking, telephony, M365, and much more Take more ownership of the calls you pick up, seeing issues through, not passing them off Escalate intelligently to 2nd and 3rd line when needed, working closely with senior engineers Deliver a genuinely high standard of service, aligned to SLAs You'll also get exposure to group wide IT projects and access to multiple training courses to keep developing. What you'll need: You don't need to know everything - but you do need the basics nailed: 12+ months' experience in a busy IT Helpdesk / 1st Line Support role Confident communication and strong customer service skills Experience with Windows 10/11, Microsoft 365, Active Directory, MS Office A basic understanding of TCP/IP and networking ITIL awareness The setup: It's an onsite role at the Hinckley Leicestershire offices, and operates on a shift basis with some weekend work (One weekend in six, worked remotely, plus two days off in the week). Why join? This is a role for someone who wants to grow, not stagnate.You'll be joining an organisation that invests heavily in training, promotes from within when there's an opportunity and gives junior support staff the space to develop into real technologistsBig Red Recruitment are working on the role exclusively and If you feel like this, is you then apply ASAP as we have interview slots available!
IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 2 and 3 Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 2 and 3 Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate Contributing to relevant projects and making sure internal offerings are up to task Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID Strong grasp of M365 and Azure Admin Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare PowerShell scripting skills Some basic Networking knowledge Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. Ideally but not necessarily any knowledge of IaC offerings and/or Linux If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
03/03/2026
Full time
IT Support Engineer (2nd/3rd Line) - Central London Hybrid - Circa 45K plus Bonus Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire an IT Support Engineer for their London office to play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 2 and 3 Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards, professional development and ongoing upskilling avenues), and friendly people to work with and alongside (ask us, we've placed a lot of them ourselves!). Key Responsibilities: Take the reins across 2 and 3 Line support; tackling internal support requests across infrastructure, systems and services, prioritising or escalating tickets as appropriate Contributing to relevant projects and making sure internal offerings are up to task Helping to improve the wider function and bringing new ideas to the table where it comes to new tech, business processes, methodologies, workflows, and so on What they're looking for you to bring to the table: Proven track record in the IT Support domain, supporting internal users of all levels of seniority both onsite and remotely Strong technical working knowledge of Microsoft tooling such as Windows Server and Active Directory / Entra ID Strong grasp of M365 and Azure Admin Device Management and Virtualisation skills using tools like InTune and Hyper-V / VMWare PowerShell scripting skills Some basic Networking knowledge Grasp of relevant methodologies/processes/ways of working such as ITIL/Change Management/etc. Ideally but not necessarily any knowledge of IaC offerings and/or Linux If you're looking to join a great firm with expansion on the horizon, offering a host of benefits with staff at the centre such as flexible working, annual and spot bonuses as well as other recognition rewards, private healthcare, ongoing progression and upskilling, and more, apply now with your latest CV for immediate consideration! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
1st Line IT Support Engineer Location: North West London - close to Stonebridge Park Station Salary: £26,500 Hours: Monday-Friday, 08:30-17:30 Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary Support service desk processes including Joiners, Movers, and Leavers Deliver excellent customer service to all users across the organisation Identify opportunities to enhance IT services, tools, and internal processes Drive improvements to user experience and service desk performance Assist the wider service desk team with troubleshooting, analysis, and issue resolution Support end-user training on key platforms and technologies Maintain accurate stock levels and asset inventories Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience Experience supporting end users within an IT environment Azure and on-prem Active Directory administration Windows 10/11 operating system support Microsoft 365 / Office 365 user administration Understanding of LAN/WAN networking, TCP/IP, DNS, VPN Experience using an incident/request helpdesk management system Hardware and software asset management Strong troubleshooting and problem-solving skills Right to work in the UK
03/03/2026
Full time
1st Line IT Support Engineer Location: North West London - close to Stonebridge Park Station Salary: £26,500 Hours: Monday-Friday, 08:30-17:30 Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary Support service desk processes including Joiners, Movers, and Leavers Deliver excellent customer service to all users across the organisation Identify opportunities to enhance IT services, tools, and internal processes Drive improvements to user experience and service desk performance Assist the wider service desk team with troubleshooting, analysis, and issue resolution Support end-user training on key platforms and technologies Maintain accurate stock levels and asset inventories Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience Experience supporting end users within an IT environment Azure and on-prem Active Directory administration Windows 10/11 operating system support Microsoft 365 / Office 365 user administration Understanding of LAN/WAN networking, TCP/IP, DNS, VPN Experience using an incident/request helpdesk management system Hardware and software asset management Strong troubleshooting and problem-solving skills Right to work in the UK
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the Technical Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for our infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that our clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000-£45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why entrust IT? We're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join Us? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
03/03/2026
Full time
Technical Team Lead IT Infrastructure (3rd Line & Infrastructure Projects) / Bedford / £37,000 to £45,000 per annum + Benefits Join one of the UK's fastest-growing Managed Service Providers and take your IT career to the next level! If you're a sharp-thinking problem solver who loves variety, teamwork, and delivering great work, this is the role for you. What You'll Be Doing: As the Technical Team Lead, you will hold a dual-focus position. You will act as the senior technical authority and project lead for our infrastructure environments while managing a small team of engineers. This is a hands-on role where you will design and implement a range of IT change projects for clients in your region. You and your team will develop and maintain relationships that our clients put trust in to deliver the solutions that their organisations need, while providing expertise-in-depth to the Service Team who escalate faults to you for resolution. Key Responsibilities of the Technical Team Lead IT Infrastructure Role: Team Leadership: Lead, mentor, and develop a small team of engineers. You will manage resource allocation, conduct 1-2-1s, and foster a culture of technical excellence. 3rd Line Escalation: Act as the final point of escalation for complex infrastructure issues involving Windows Server, Virtualisation, Networking, and Cloud Project Engineering: Lead the end-to-end delivery of infrastructure projects (e.g., server migrations, cloud transitions, security hardening, and site decommissions). Technical Account Management: Build strong relationships with internal or external clients ensuring their technical roadmap aligns with business goals and that infrastructure is "fit for purpose." Continuous Improvement: Identify bottlenecks in current systems and propose/implement automated or modernized solutions Experience & Qualifications: Minimum 3-5 years in a senior technical role, ideally within an MSP or a multi-site internal environment. Previous experience managing or leading a small technical team. Demonstrable experience delivering 3rd line IT projects on time and within budget. Must be able to commute to our Bedford office and travel to client sites as needed. Ideally holding recognisable vendor qualifications Infrastructure: Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. Virtualisation: Advanced experience with VMware vSphere or Microsoft Hyper-V. Cloud: Proven experience in Azure or AWS (migrations, environment builds, and security). Networking: Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. Wireless Networking: Experience with planning, deployment and surveying of wireless networks in commercial, education and/or healthcare settings with vendors like Meraki/Aruba/Ruckus Backup & DR: Management of enterprise-level backup solutions (Veeam, Redstor, etc.). What's in It for You? £37,000-£45,000 based on experience 22 days annual leave A friendly, collaborative office culture Real variety - every day is different Opportunities for professional development High-quality tools and an environment that values good engineering Avoid the city centre traffic! Be part of a team where your ideas and input genuinely matter Why entrust IT? We're an ambitious, growing MSP with a passion for doing IT right. You'll be part of a talented team that cares about quality, collaboration, and creating solutions that genuinely help our customers succeed. This is the place for you if you want: Real influence Interesting technical challenges Supportive colleagues Space to grow your career Ready to Join Us? Apply Now for this exciting new Technical Team Lead IT Infrastructure position for immediate consideration.
Role: Infrastructure Support Engineer Location: Wilmslow, Hybrid Industry: Internal IT We are looking for an experienced and proactive Infrastructure Support / 3rd Line Engineer to join a dynamic IT team for a growing organisation based near Wilmslow. As part of a nationwide, rapidly expanding business, you'll be working in a busy environment with exciting projects on the horizon, playing a key role in supporting growing IT operations and an ever-evolving IT infrastructure. Package: 44,000 dependent on experience 25 Days' Annual Leave + 8 Bank Holidays Paid training & development programmes Life Assurance scheme Hybrid working model Strong progression routes tailored to senior technical positions or a more leadership/management-focused path. Key Responsibilities: Manage Azure, Microsoft 365, and other cloud infrastructure Provide group-wide IT support and resolve issues efficiently Setup and troubleshoot new network infrastructure and cloud-based security solutions Hands-on delivery of a wide range of migration and upgrade projects Oversee security updates, patching, and network administration Mentor junior team members and contribute to upcoming IT projects Ensure smooth, uninterrupted IT services across all locations What You'll Need: Strong Microsoft 365 and Azure experience Windows Server and VMware (or Hyper-V) experience Experience setting up and supporting firewalls, switches, and routers (or APs) Skilled in Intune (or Autopilot), Defender, and PowerShell Bonus: cybersecurity Intune, Defender, and European language skills Experience supporting bespoke applications Experience working in a busy, global environment is highly advantageous Like what you see? Hit that apply button to be considered for initial interviews!
02/03/2026
Full time
Role: Infrastructure Support Engineer Location: Wilmslow, Hybrid Industry: Internal IT We are looking for an experienced and proactive Infrastructure Support / 3rd Line Engineer to join a dynamic IT team for a growing organisation based near Wilmslow. As part of a nationwide, rapidly expanding business, you'll be working in a busy environment with exciting projects on the horizon, playing a key role in supporting growing IT operations and an ever-evolving IT infrastructure. Package: 44,000 dependent on experience 25 Days' Annual Leave + 8 Bank Holidays Paid training & development programmes Life Assurance scheme Hybrid working model Strong progression routes tailored to senior technical positions or a more leadership/management-focused path. Key Responsibilities: Manage Azure, Microsoft 365, and other cloud infrastructure Provide group-wide IT support and resolve issues efficiently Setup and troubleshoot new network infrastructure and cloud-based security solutions Hands-on delivery of a wide range of migration and upgrade projects Oversee security updates, patching, and network administration Mentor junior team members and contribute to upcoming IT projects Ensure smooth, uninterrupted IT services across all locations What You'll Need: Strong Microsoft 365 and Azure experience Windows Server and VMware (or Hyper-V) experience Experience setting up and supporting firewalls, switches, and routers (or APs) Skilled in Intune (or Autopilot), Defender, and PowerShell Bonus: cybersecurity Intune, Defender, and European language skills Experience supporting bespoke applications Experience working in a busy, global environment is highly advantageous Like what you see? Hit that apply button to be considered for initial interviews!