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2nd line wan support engineer sc eligible
Searchability NS&D
IT Support Engineer (2nd & 3rd line support engineer)
Searchability NS&D Cheltenham, Gloucestershire
Role Summary: Job Title: IT Support Engineer - 2nd & 3rd Line Support Engineer Job Type: Permanent Pay: Up to £60,000 + Benefits & Bonus Location: Cheltenham (5 days on site) Security Clearance: Must be a Sole UK National (Eligible for DV Clearance) About the client: Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn't just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK's most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place. About the job: This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn't just about fixing tickets; it's about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments while simultaneously driving automation through PowerShell. It is a rare opportunity to be fully sponsored for Developed Vetting (DV) clearance while working alongside industry experts who are committed to your technical growth and certification path. Key Responsibilities: Lead the administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID. Manage Azure fundamentals, overseeing virtual machines, networking, storage, and resource management. Drive endpoint management and security using Microsoft Intune and Defender. Ensure robust security and compliance through Purview and Conditional Access policies. Utilise PowerShell scripting to automate routine administrative tasks and improve system efficiency. Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Key Skills: Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditional Access, PowerShell, DNS, DHCP, TCP/IP, VPN, Desktop Troubleshooting, NSD. How to apply: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
01/04/2026
Full time
Role Summary: Job Title: IT Support Engineer - 2nd & 3rd Line Support Engineer Job Type: Permanent Pay: Up to £60,000 + Benefits & Bonus Location: Cheltenham (5 days on site) Security Clearance: Must be a Sole UK National (Eligible for DV Clearance) About the client: Imagine being at the absolute vanguard of digital evolution, working for a consultancy that doesn't just navigate the future-they build it. Our client is a powerhouse in digital transformation, technical consultancy, and complex system integration, renowned for solving the "unsolvable" for the UK's most critical sectors. They operate as an elite engineering hub where mission-critical projects meet cutting-edge innovation. With a culture rooted in agility and excellence, they provide the backbone for high-stakes environments, ensuring that the technology protecting and powering the nation is always ten steps ahead. If you want to work where your input directly impacts national-scale infrastructure within a high-calibre, collaborative team, this is the place. About the job: This is a pivotal role for an aspiring engineer to bridge the gap between core support and high-level infrastructure engineering. You will be embedded within a high-security environment, taking ownership of a modern Microsoft ecosystem. This isn't just about fixing tickets; it's about managing a sophisticated tech stack involving Azure, Intune, and advanced security tooling. You will be the go-to person for troubleshooting desktop environments while simultaneously driving automation through PowerShell. It is a rare opportunity to be fully sponsored for Developed Vetting (DV) clearance while working alongside industry experts who are committed to your technical growth and certification path. Key Responsibilities: Lead the administration of Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and Entra ID. Manage Azure fundamentals, overseeing virtual machines, networking, storage, and resource management. Drive endpoint management and security using Microsoft Intune and Defender. Ensure robust security and compliance through Purview and Conditional Access policies. Utilise PowerShell scripting to automate routine administrative tasks and improve system efficiency. Provide expert first and second-line support, troubleshooting complex desktop and networking issues (DNS, DHCP, TCP/IP, VPN). Key Skills: Microsoft 365, Exchange Online, SharePoint, Teams, Entra ID, Azure, Intune, Microsoft Defender, Purview, Conditional Access, PowerShell, DNS, DHCP, TCP/IP, VPN, Desktop Troubleshooting, NSD. How to apply: Please either apply through this advert or emailing me directly via . For further information please call me: . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
YourRecruit
IT Project Engineer
YourRecruit Redhill, Surrey
IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
03/10/2025
Full time
IT Project Engineer - Exciting New Role with a Leading MSP Are you a skilled 2nd/3rd Line Engineer with hands-on project experience, ready to take the next step into a dedicated IT Project role ? Do you want to work with a fast-growing MSP, delivering complex technical projects for a diverse client base, whilst expanding your skills across enterprise-level tech? This is a brand-new opportunity to join a supportive, close-knit team, working on high-value IT projects that make a real impact for 400+ businesses across the UK. Location: Redhill Salary: £40,000 - £50,000 (DOE) Benefits: Company laptop & equipment, performance-based bonus, 22 days holiday (rising to 25 with service), Ongoing training & development support, regular team socials and a supportive working culture The Role As an IT Project Engineer, you will take ownership of the planning, delivery, and implementation of a wide variety of technical projects. You'll work closely with the wider engineering team, helping scope requirements, configure solutions, and ensure smooth deployment to client environments. You'll be trusted to deliver across Microsoft, networking, virtualisation, and security technologies, providing technical expertise while maintaining excellent client communication. This is a role for someone with proven 2nd or 3rd Line experience, who has already been involved in project delivery and is looking to step fully into a project-focused position. Your Day-to-Day: Deliver and implement technical projects for SME clients, both remotely and on-site Work closely with project managers and senior engineers to scope and plan solutions Configure and deploy servers, networking, virtual desktops, and security solutions Provide escalated technical input during project phases, ensuring successful delivery Assist with client onboarding and infrastructure upgrades Document all project work and hand over smoothly to support teams Act as a trusted technical advisor, ensuring clients understand solutions and best practices Tech You Will Work With: OS & Servers: Windows Server, Active Directory, Azure AD, Hyper-V, VMware Cloud & Virtualisation: Microsoft 365, Citrix, RDS Networking: Firewalls, switches, routers (e.g., Fortinet, Cisco, Sophos) Backups & DR: Veeam, off-site disaster recovery solutions Monitoring & Security: MSP-standard monitoring tools, patching & endpoint protection What You Bring: At least 2 years' experience delivering IT projects in an MSP or fast-paced IT environment Strong technical grounding at 2nd/3rd Line level across Microsoft, networking & infrastructure Proven experience in scoping, configuring, and implementing technical solutions Excellent problem-solving and communication skills Customer-first approach, with the ability to explain technical solutions in plain English A full UK driving licence and access to a vehicle (essential due to client site visits) For your information: Interested? Please send your CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
CapGemini
Digital Business Analyst - Management Consultant - Digital Factory
CapGemini
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Digital Business Analyst Consultant, you'll: Help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advising, designing and delivering excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams' goals. Skills you will need: Experience in a user-centred product or service development projects. Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing. Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria. Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery. Proficient in the use of requirements capturing methodology toolsets e.g. JIRA. Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API's and cloud infrastructure. Responsible for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders. Support and lead scrum team activities and ceremonies to ensure delivery of team goals. Support effective business analysis through analytical thinking, problem-solving and communication skills. Bonus Skills: Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail Experience working with Government Digital Service (GDS) service standards Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location..... click apply for full job details
23/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Digital Business Analyst Consultant, you'll: Help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advising, designing and delivering excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams' goals. Skills you will need: Experience in a user-centred product or service development projects. Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing. Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria. Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery. Proficient in the use of requirements capturing methodology toolsets e.g. JIRA. Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API's and cloud infrastructure. Responsible for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders. Support and lead scrum team activities and ceremonies to ensure delivery of team goals. Support effective business analysis through analytical thinking, problem-solving and communication skills. Bonus Skills: Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail Experience working with Government Digital Service (GDS) service standards Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location..... click apply for full job details
CapGemini
Digital Business Analyst - Management Consultant - Digital Factory - Glasgow
CapGemini
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Digital Business Analyst Consultant, you'll: Help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advising, designing and delivering excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams' goals. Skills you will need: Experience in a user-centred product or service development projects. Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing. Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria. Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery. Proficient in the use of requirements capturing methodology toolsets e.g. JIRA. Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API's and cloud infrastructure. Responsible for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders. Support and lead scrum team activities and ceremonies to ensure delivery of team goals. Support effective business analysis through analytical thinking, problem-solving and communication skills. Bonus Skills: Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail Experience working with Government Digital Service (GDS) service standards Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location..... click apply for full job details
19/09/2022
Full time
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we partner with our clients to innovate and transform their business, helping them navigate today, while plotting a course for the future. About Capgemini Invent As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part of Capgemini, a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion Our brand promise "Get The Future You Want" reflects our passion for people and technology and highlights the company's commitment to inclusion and sustainability. An important aspect of 'Get the Future You Want' is to balance hybrid ways of working between your Capgemini office, home, and client location (where applicable). We recognise that it is an imperative to create flexibility so you can enjoy an optimal work-life balance and feel empowered to achieve success. When you come onboard, or before, please discuss this with your manager so you can agree the best ways of working for your role, team, and client. Get The Future You Want See what it's like to work at Capgemini Invent, visit our Glassdoor page As a Digital Business Analyst Consultant, you'll: Help our clients understand and explore how, where and why to apply new digital technologies & platforms. Advising, designing and delivering excellent products and services for our clients to transform their businesses and deliver real value. Play a pivotal role in end-to-end user centred design projects, working between design, product, development and test. Work as part of a multi-disciplinary Agile Scrum team, having responsibility for understanding user needs, working closely with our business partners, translating problems or requirements into user stories and defining acceptance criteria. Be highly customer focused and responsible for building stakeholder relationships and using your analytical thinking, problem-solving and communication skills to help achieve the Scrum teams' goals. Skills you will need: Experience in a user-centred product or service development projects. Experience working in a multi-disciplinary Agile Scrum team, facilitating and supporting the end-to-end delivery, from research and design through to development and testing. Ability to lead the translation of user needs and business requirements into user stories and acceptance criteria. Ability to be the intermediary between both business requirements and user needs, and between waterfall and Agile delivery. Proficient in the use of requirements capturing methodology toolsets e.g. JIRA. Experience in technical business analysis with a familiarity of architectural concepts such as microservice and legacy architecture, API's and cloud infrastructure. Responsible for building highly collaborative internal and external stakeholder relationships, with both the ability to deal with conflict management and to influence key stakeholders. Support and lead scrum team activities and ceremonies to ensure delivery of team goals. Support effective business analysis through analytical thinking, problem-solving and communication skills. Bonus Skills: Experience across different sectors, including in Public Sector, Utilities, Financial Services, Consumer Products and Retail Experience working with Government Digital Service (GDS) service standards Experience supporting internal operations of the team through activities such as recruitment, client development, line management, delivering trainings and mentoring Certifications across Business Analysis, Agile Delivery, User Centred Design etc. We are hiring all levels of experience. Whether you have been working as part of a small team or leading large or complex engagements, we have the role for you. Potential is also just as important to us as having the required skills. If you have the right mindset and you're passionate about the role, we will be able to provide you with bespoke training and the support to build all the skills you need. An overview of the role As a Digital Business Analyst Consultant, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. Working at Capgemini Invent would give you opportunities to develop and grow, working with major clients in both public and private sector. Our offices are in a variety of locations including London, Manchester and Glasgow. We offer hybrid working, however depending on your project you may have to travel to client locations. The work: No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Collaboration and Innovation: We really believe in creating a partnership with our customers. Using our Accelerated Solutions Environment (ASE), you'll get to know the customer's needs and challenges, demo innovative solutions and quickly solve problems. It'll help you discover unexpected answers together. Why us? Capgemini Invent UK is a winner at the Glassdoor Employees' Choice Awards for the 2nd year running, placing in the top 50 employers in its list of the Best Places to Work in 2022. At Capgemini Invent we pride ourselves on our collaborative innovation culture and we provide autonomy in driving your own career and developing the skills they need to achieve success. Whilst we're a global consultancy, we're made up of supportive, close-knit communities all working to get the best solutions for our customers and create the best working environment for our employees. We offer formal training and certifications from industry leaders specific to your role, as well as informal trainings, support and mentorship in our Digital Business Analyst Consultant community. We offer interesting and challenging client engagements, opportunities to work and learn from our experienced team of Digital Business Analyst Consultants and the chance to experience a wide range of different clients and industries. Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs. Learning and development: There's an endless amount to learn at Capgemini, and an endless number of ways to do so. So, you'll also have unique training opportunities to take advantage of. Some of our consultants even have the chance to go to Les Fontaine (near Paris, France), where we host a conference. Outside of dedicated training, everyone makes time to help and support one another - collaboration is encouraged across all of our teams. Work/Life Harmony: We understand that everyone has varied lives and we want you to have a great work-life balance. So, where possible, our Work Life Harmony policy will help you to work flexibly and juggle your work and home life. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for an 9th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location..... click apply for full job details
Northumbria Police
Senior Network Engineer
Northumbria Police Newcastle Upon Tyne, Tyne And Wear
Location: Primarily Ponteland with flexible working across the Force area, including Home Working The role As the Senior Network Engineer, you will be the senior member of a 5-person network support team reporting to the Infrastructure Services Manager. The Network team manages the force's WAN managed service provider alongside the delivery of inhouse support and maintenance services for its LAN/Wi-Fi estate and network security appliances, across 80+ locations throughout the Northumberland and Tyne and Wear areas. You will bring networking expertise into the team and will work with the Technology Architect to set networking standards and to design networking solutions in support of new product/service development. You will inspire and develop the skills of the network team to deliver outstanding networking services aligned to these standards and service designs. You'll have a passion to deliver outstanding customer service, have an aptitude for problem-solving and troubleshooting and will embrace an environment of continual change and process improvement. What will I be doing? You will bring Network support expertise into the network team and will work with the existing team to further develop their skills and expertise. You will work with the Technology Architect to document the existing environment and to develop new standards and designs to support the delivery of effective networking services in the years ahead. You will be heavily involved in the technical design discussions with the force's WAN service provider to ensure that an effective networking solution is designed and installed and ensure that the team have the skills and understanding to support this networking environment on a 24×7 basis. You will assist in the assessment of the current networking services and make recommendations to the Infrastructure Services Manager as to the most appropriate enhancements to the environment in support of effective operational policing and back-office service delivery. You will work with the WAN service provider and the internal support team to deliver and maintain this environment. You will lead the networking team in the refresh of all networking and security solutions and in the lifecycle management of these solutions to maintain a robust and secure networking service, leading the response to vulnerability issues identified by external or internal monitoring services. You will inspire the team of network engineers to deliver an outstanding second line support service. What do I need? Educated to degree level (or equivalent relevant experience). CCNA qualified or with the equivalent relevant experience. Excellent technical understanding of security products Excellent knowledge of how to install, configure and maintain, switch and routing technologies (preferably Cisco) Experience of installing, configuring and maintaining, wireless technology (ideally Meraki) Experience of installation, configuration and maintenance of VPN technology Experience of configuration and use of network management and monitoring tools such as (SolarWinds, Cisco Prime,) Significant experience in the management of suppliers to achieve contracted service levels. Demonstrable strategic thinking and action planning experience. Demonstrable experience of managing a 2nd/3rd line network (WAN/LAN/WiFi) support and configuration service Logical approach to troubleshooting and use of appropriate troubleshooting tools (packet captures) People Management and Development skills in terms of Line Management What can you expect from us in return for your dedication? · Fantastic public pension scheme · Childcare Vouchers · Excellent discounts on all things from shopping to eating out thanks to the BlueLight Discount Card · Huge focus on wellbeing, trained mental health first aiders on site, EAP service · Access to gyms Amongst other benefits Vetting: Management vetting (MV) You must have been resident in the UK for a period of 5 years prior to your application to be eligible. A job offer will be dependent upon vetting clearance, and references. For full details please see our Careers site
04/02/2022
Full time
Location: Primarily Ponteland with flexible working across the Force area, including Home Working The role As the Senior Network Engineer, you will be the senior member of a 5-person network support team reporting to the Infrastructure Services Manager. The Network team manages the force's WAN managed service provider alongside the delivery of inhouse support and maintenance services for its LAN/Wi-Fi estate and network security appliances, across 80+ locations throughout the Northumberland and Tyne and Wear areas. You will bring networking expertise into the team and will work with the Technology Architect to set networking standards and to design networking solutions in support of new product/service development. You will inspire and develop the skills of the network team to deliver outstanding networking services aligned to these standards and service designs. You'll have a passion to deliver outstanding customer service, have an aptitude for problem-solving and troubleshooting and will embrace an environment of continual change and process improvement. What will I be doing? You will bring Network support expertise into the network team and will work with the existing team to further develop their skills and expertise. You will work with the Technology Architect to document the existing environment and to develop new standards and designs to support the delivery of effective networking services in the years ahead. You will be heavily involved in the technical design discussions with the force's WAN service provider to ensure that an effective networking solution is designed and installed and ensure that the team have the skills and understanding to support this networking environment on a 24×7 basis. You will assist in the assessment of the current networking services and make recommendations to the Infrastructure Services Manager as to the most appropriate enhancements to the environment in support of effective operational policing and back-office service delivery. You will work with the WAN service provider and the internal support team to deliver and maintain this environment. You will lead the networking team in the refresh of all networking and security solutions and in the lifecycle management of these solutions to maintain a robust and secure networking service, leading the response to vulnerability issues identified by external or internal monitoring services. You will inspire the team of network engineers to deliver an outstanding second line support service. What do I need? Educated to degree level (or equivalent relevant experience). CCNA qualified or with the equivalent relevant experience. Excellent technical understanding of security products Excellent knowledge of how to install, configure and maintain, switch and routing technologies (preferably Cisco) Experience of installing, configuring and maintaining, wireless technology (ideally Meraki) Experience of installation, configuration and maintenance of VPN technology Experience of configuration and use of network management and monitoring tools such as (SolarWinds, Cisco Prime,) Significant experience in the management of suppliers to achieve contracted service levels. Demonstrable strategic thinking and action planning experience. Demonstrable experience of managing a 2nd/3rd line network (WAN/LAN/WiFi) support and configuration service Logical approach to troubleshooting and use of appropriate troubleshooting tools (packet captures) People Management and Development skills in terms of Line Management What can you expect from us in return for your dedication? · Fantastic public pension scheme · Childcare Vouchers · Excellent discounts on all things from shopping to eating out thanks to the BlueLight Discount Card · Huge focus on wellbeing, trained mental health first aiders on site, EAP service · Access to gyms Amongst other benefits Vetting: Management vetting (MV) You must have been resident in the UK for a period of 5 years prior to your application to be eligible. A job offer will be dependent upon vetting clearance, and references. For full details please see our Careers site
CVL
2nd Line Network Engineer
CVL Lincoln, Lincoln, UK
Network Engineer Lincoln, Lincolnshire To 30k DOE + On Call Allowance Experienced Cisco Network Engineer required for a client based in Lincoln. Commutable from Sleaford, Newark and Grantham Operating with a multi-client, multi data centre environment, the Network Engineer is responsible for the some design, pre-sales implementation, configuration and 2nd line support for large scale network infrastructures. Required skills, qualifications and experience: Demonstrable experience in pre-sales design, implementation, configuration and supporting large corporate or data centre network Current, hands-on network support; preferably in a multi-client, service provider environment. Strong technical knowledge of LAN/WAN network equipment (Cisco, Juniper, Fortigate), Technologies, protocols and communication standards Strong experience of TCP/IP, routing & switching Experience of managing high volumes of tickets Ideally experience of BGP, OSPF, HSRP and PVST MPLS core networking and networking monitoring nice to have. Cisco accreditations desirable but not essential Send your CV for immediate consideration. In order to be considered you MUST be eligible to work in the UK
09/09/2016
Network Engineer Lincoln, Lincolnshire To 30k DOE + On Call Allowance Experienced Cisco Network Engineer required for a client based in Lincoln. Commutable from Sleaford, Newark and Grantham Operating with a multi-client, multi data centre environment, the Network Engineer is responsible for the some design, pre-sales implementation, configuration and 2nd line support for large scale network infrastructures. Required skills, qualifications and experience: Demonstrable experience in pre-sales design, implementation, configuration and supporting large corporate or data centre network Current, hands-on network support; preferably in a multi-client, service provider environment. Strong technical knowledge of LAN/WAN network equipment (Cisco, Juniper, Fortigate), Technologies, protocols and communication standards Strong experience of TCP/IP, routing & switching Experience of managing high volumes of tickets Ideally experience of BGP, OSPF, HSRP and PVST MPLS core networking and networking monitoring nice to have. Cisco accreditations desirable but not essential Send your CV for immediate consideration. In order to be considered you MUST be eligible to work in the UK

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