IT Infrastructure Engineer / Consultant

Do you have good IT infrastructure deployment experience and advanced troubleshooting skills to at least a 3rd Line level? Are you looking to get involved in more challenging / interesting project work and technologies in Networking, Storage and Security in enterprise scale environments? A superb Tech company in Crowthorne is currently expanding it's team at all levels across the technical team. Although this company is relatively small it has an exceptional work environment which is very friendly, supportive and collaborative. They take an exceedingly high quality approach, they are experts in providing Cloud Hosted Storage, IT Security and Networking solutions to a select number of quality known enterprise scale clients. This role is very varied and you will have the opportunity to get involved in the following activities: Assist with the creation of technical design/implementation documentation Participate in testing and execution of new infrastructure projects Deploy new applications and enhancements as required Implement solutions where necessary which may fall outside of normal business hours Troubleshoot infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. Provide feedback and propose changes to infrastructure specifications Monitor, maintain and support the company’s and customers’ systems infrastructure Support tickets from incoming calls or emails and aim to swiftly resolve them whilst providing excellent customer service skills at all times Visit customer sites as and when appropriate Continuously keep updated with the latest technologies and developments Mentor Support Engineers in new and existing technologies as required on a one to one basis or in a workshop environment Skills profile: Microsoft Windows Server (2008/2012/2016) operating systems Microsoft Windows Desktop (7/8/10) operating systems Microsoft Office Applications (2010/2013/2016/Office365) Microsoft Exchange Server (2010/2013/2016) Microsoft SQL Server (2008 through to 2017) VMWare & Hyper-V technologies Networking & wireless configuration Active Directory and Group Policy Backup Software technologies such as Veeam Antivirus Software Any knowledge of storage / SAN technologies are desirable e.g. IBM Storage Manager Any knowledge of Centrify or Sonicwall based IT Sec products are desirable Good benefits package and support for training available. Urgent vacancy - please apply asap