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IT Infrastructure & Systems Manager We are seeking an experienced and highly motivated Senior IT Infrastructure Manager with at least 7 to 10 years experience to oversee, manage, and continuously improve the organization's IT infrastructure, enterprise systems, network environment, and end user computing services. The successful candidate will ensure the availability, security, performance, and resilience of critical business systems while leading technical teams and supporting key stakeholders across the organization. This role requires a strong blend of technical expertise, leadership capability, operational excellence, and stakeholder management skills, within a complex enterprise environment that includes financial, trading, and treasury systems. Please note that this is a completely hands on role and you must be able to be a Network Engineer, Network Security and Systems Manager all rolled in to one function. Role Description The IT Infrastructure & Systems Manager is a full time role based in London with a hybrid working arrangement, combining on site presence with some work from home. This role is responsible for managing and maintaining the organization's core IT infrastructure, including servers, networks, storage, and cloud services. Day to day tasks include overseeing system administration, monitoring performance and availability, implementing security best practices, and coordinating backup and disaster recovery processes. The role involves leading and supporting IT operations, resolving complex technical issues, and ensuring that systems, applications, and services remain stable and secure. The IT Infrastructure & Systems Manager will collaborate with internal stakeholders, manage vendors and service providers, contribute to IT strategy and roadmaps, and document procedures, standards, and configuration changes. Qualifications Strong foundation in Information Technology and IT Operations, including infrastructure design, capacity planning, and service management. Hands on experience with System Administration and Troubleshooting across Windows and/or Linux environments, virtualization, and cloud platforms. Proficiency in Network Security, including firewalls, VPNs, endpoint protection, access control, and security monitoring. Proven ability to manage IT projects, prioritize tasks, and deliver improvements on time and within scope. Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non technical audiences. Experience leading or mentoring IT team members or support staff is highly desirable. Relevant certifications (eg, ITIL, Microsoft, Cisco, CompTIA, or cloud certifications) are an advantage. Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. Infrastructure & Systems Management Administer, maintain, and optimize Windows and Linux server environments. Manage VMware virtualized infrastructure (vSphere 8 and above). Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication. Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments. Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE). Support endpoint DLP, SIEM, and security monitoring tools (eg, Splunk, Tenable). Manage patching processes using ManageEngine Patch Manager Plus. Support Microsoft 365 services and related cloud technologies. In depth understanding of Cyber security Monitor system performance, capacity, availability, and infrastructure health. Ensure compliance with IT governance, security policies, and operational standards. End-User Computing Support Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support. Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems. Manage OS deployment, imaging, image creation, maintenance, and software packaging. Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions. Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint. Resolve technical incidents and service requests in line with agreed SLAs. Enterprise Applications & Financial Systems Support Support and administer business critical applications, including: Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP Support enterprise file synchronization and replication solutions (eg, Syncovery, other SFTP). Networking Configure and support Cisco switches and routers. Administer FortiGate firewall environments. Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting. Monitor network performance, availability, and security posture. Security & Endpoint Management Support vulnerability management using tools such as Tenable. Manage security monitoring and log analysis tools (eg, Splunk). Perform SSL/TLS certificate lifecycle management using OpenSSL. Create and manage CSRs, certificate chains, and private keys. Ensure adherence to cybersecurity policies, standards, and regulatory requirements. Support physical access control systems (eg, Paxton) Governance, Documentation & Process Improvement Develop, maintain, and enforce IT policies, standards, and operational procedures. Produce system architecture diagrams, technical documentation, SOP's, and performance reports. Identify and drive opportunities for automation and service improvement. Support technology planning, infrastructure modernization, and transformation initiatives. Operating Systems Windows 11 Windows Server 2019/2022 (or equivalent enterprise environments) Red Hat Linux Infrastructure & Virtualization VMware vSphere / vCenter (v8.0.3 and above) Veeam Backup & Replication Veeam ONE, VRO Microsoft Office 365 ManageEngine Patch Manager Plus SaaS solutions SQL Server Security Symantec Endpoint Protection (SEP) Symantec Endpoint Encryption (SEE) SentinelOne - EDR/XDR Endpoint DLP solutions Firewall administration Vulnerability management tools (eg, Tenable) SIEM tools (e.g., Splunk) Hardware & Storage Dell PowerEdge Servers Dell PowerVault SAN Storage Technical Competencies Data analysis and operational reporting Desktop and laptop support Infrastructure monitoring and performance management Certificate lifecycle management (SSL/TLS) Windows imaging and deployment, GPO, NTFS PowerShell scripting SQL Server administration Understanding of software development lifecycle (SDLC) and deployment processes Architecture review and systems optimization Asset management 7+ years of experience in enterprise IT infrastructure and systems administration. Experience within financial services, banking, trading, or treasury environments. Proven experience managing mission critical infrastructure and applications. Experience operating within regulated and security-focused environments. Able to provide support to VIP stakeholders. This is a hybrid role with 3 days at the office in Central London. Salary for this role will be in the range £60K - £65K.

Technical Product Manager - AI Cloud Infrastructure Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public sector organisations. Role Summary We are seeking a Technical Product Manager - AI Cloud Infrastructure to join our fast scaling team. In this role, you will embed with engineering to act as the "First Customer," owning the continuous validation, reliability strategy, and technical documentation for our bare metal, VM, Kubernetes, and ML infrastructure. By treating testability as a core feature and shadowing real world workflows, you will ensure our compute platform handles the demands of advanced AI training and engineering workloads. This is an opportunity to join a mission led AI business that is redefining infrastructure, intelligence, and impact for enterprise customers. Key Responsibilities Execute integration testing in staging environments, work closely with the platform engineers to build repeatable test frameworks, and shadow internal and external AI infrastructure engineers to translate their real world usage patterns into automated in house test cases. Establish strict quality gates, performance SLOs, and scheduling benchmarks that our compute and orchestration services must pass before production deployment. Review, refine, and author technical guides, API documentation, and CLI guides, using them as the blueprint to test the platform exactly as an external engineer would. Partner with software and platform engineers to design robust validation suites, anticipating complex edge cases and structural failure modes across bare metal provisioning and Kubernetes cluster lifecycles. Technical familiarity with bare metal infrastructure (e.g., PXE booting, IPMI/Redfish), virtualization layers (e.g., KVM), and container orchestration (Kubernetes or similar). Track record designing comprehensive test strategies, validation frameworks, and acceptance criteria for highly technical cloud native, API, or infrastructure as a service (IaaS) products. Analyse infrastructure services, CLIs, and APIs from a developer's perspective to identify friction points, usability gaps, and reliability risks. Working knowledge of modern CI/CD pipelines, automated testing, and automation tooling (e.g., GitLab CI, GitHub Actions, Terraform, Ansible) to help engineering shape automated quality gates. Proven experience in a highly technical role embedded directly within a core infrastructure or platform engineering team. Desired Skills / Advantages Direct exposure to high performance computing (HPC) setups, large scale cluster scheduling (e.g., Slurm), or infrastructure optimized for heavy AI/ML training workloads. Experience using cloud observability, telemetry, and monitoring tools (e.g., Prometheus, Grafana, Datadog) to track and improve system reliability metrics. Experience writing or structuring technical documentation, API reference guides, and developer tutorials from scratch. Why Join Era4 You'll be joining a mission driven start up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next generation company operates at scale. Diversity & Inclusion Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. London, United Kingdom (Visit to office required)

PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high fidelity, multi physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations - empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. About the Team PhysicsX is building AI that transforms how the world's most complex engineering problems are solved. As the company scales rapidly following our Series B, we've built a dedicated Strategy & Programs function whose mission is to ensure we scale gracefully - with clarity, alignment, and discipline. The team sits at the intersection of strategy and execution. We own the company's strategic planning process, drive cross functional programs that upgrade how PhysicsX operates, and serve as the connective tissue that holds a fast growing organisation together. Learn more about the team here. The Role The Research Program Manager works across PhysicsX's most important research initiatives - from foundation model development to methods research - partnering with research leaders to turn ambitious research goals into clear plans and sustainable progress. You will own the operational backbone of our research programmes - planning, milestones, dependencies, and reporting - so that scientists and engineers can stay focused on the science. Working shoulder to shoulder with the Head of Research and technical leads, you will sit at the intersection of Research, Delivery, Product, and external partners, keeping momentum across multiple parallel efforts and connecting the technical work to strategy and business outcomes. This is a London based role with 2 3 days per week in our central office. What You'll Do Act as a trusted sounding board to research leads on the plans, priorities and decisions that matter most, synthesising, problem solving and driving solutions forward Create clarity and resolve ambiguity, help translate high level objectives into smaller manageable objectives. Own the planning and delivery cadence for research streams - crystalise and maintain roadmaps with clear milestones, owners, and decision points, working closely with research leads and technical partners. Run effective operating rhythms and rituals (stand ups, planning sessions, reviews, and retrospectives) with clear agendas, captured decisions, and tracked follow ups. Track progress against plans, surface risks and dependencies early, and drive them to resolution before they become blockers. Foster collaboration across Delivery, Product, Engineering, and Operations, to align priorities, secure resources, and remove friction for the research team for key streams. Act as a translator and bridge between the technical and the strategic direction - maintain a single source of truth for research project status, scope, and reporting, and create clear and concise materials that communicate the work done to internal and external stakeholders. Drive strategic research collaborations and partnerships - coordinate timelines, deliverables, and communications with external research partners and customers. Support resourcing and capacity planning across concurrent research efforts, balancing near term delivery with longer term research objectives. Help coordinate research outputs - papers, conference attendance, internal demos - so deadlines and commitments are met. Review or contribute to high level output where possible to improve messaging (e.g. in blogs). Coach individuals through complex challenges and ensure the conditions are in place to enable high performing teams to produce pioneering work What You Bring 3+ years of experience in program management, strategic operations, or consulting, ideally in a research, R&D, deep tech environment, or other complex content work. Experience partnering with leaders in fast paced environments, acting as a sounding board and thought partner on important projects, initiatives and decisions. Comfort operating in ambiguous settings with shifting context - you bring structure without slowing people down and enjoy environments where you can implement creative and innovative ideas which drive organisational performance. Excellent stakeholder management and communication skills; able to develop high trust relationships and influence without authority, adapting your message for audiences from individual contributors to executives. Strong problem solving skills - the ability to analyse issues, identify root causes, and drive practical solutions quickly. Attention to detail and commitment to high quality output, while keeping in mind the bigger picture and adjusting accordingly. Enough technical literacy to engage credibly with researchers and engineers - you can follow technical discussions, understand dependencies, and ask the right questions. A background in a quantitative, scientific, or engineering field is a plus. Familiarity with modern project management and collaboration tooling (e.g. Notion, Linear, GitHub). Nice to Have Experience managing research programmes involving machine learning, simulation, or scientific computing. Experience coordinating external research partnerships, grants, or academic collaborations. Knowledge and experience in utilising coaching techniques to foster high performance teams Exposure to a high growth, scaling technology company. Why Join PhysicsX? Build what actually matters Help shape an AI native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real world impact - and something you can be proud to stand behind. Learn alongside exceptional people Work with a high caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you're ambitious, thoughtful, and driven by impact, you'll feel at home. Influence over hierarchy We operate with a flat structure: good ideas win- wherever they come from. Questioning assumptions and challenging the status quo isn't just welcomed, it's expected. Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work from home days, giving you the flexibility to work sustainably while staying connected in person. And it doesn't stop there Equity options- share meaningfully in the company you're helping to build. 10% employer pension contribution- because investing in future matters. Free office lunches - to keep you energised and focused. Enhanced parental leave- 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most. YellowNest nursery scheme- to help working parents manage childcare costs. 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters. Private medical insurance- 100% employee cover, giving you complete peace of mind. Wellhub Subscription- gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing. Eye tests - because good work depends on good health. Personal development - dedicated support for learning, development, and leveling up over time. Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it. Bike2Work scheme and Season ticket loan - to make getting to work easier and greener. Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric. Watch this space, we're continuing to build this as we grow We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics. We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn't just the Best Place to Play - it's also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we're part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role Overview As a Staff Data Scientist, you will lead innovation in experimentation and causal inference, helping shape the future of decision making and product innovation at SIE. You will drive innovative research in experimentation methodologies while mentoring other team members. You'll be responsible for elevating our experimentation strategy, fostering a culture of curiosity and rigor, and helping cross functional teams deliver player first experiences through strong evidence based decisions. What You'll Be Doing Drive innovation in experimentation research by shaping measurement frameworks and best practices, and by developing new methodologies that enhance the quality, speed, and scalability of experiments. Advance experimentation infrastructure and tooling, incorporating statistical and machine learning methods to refine analytical capabilities. Mentor and guide less senior data scientists, building expertise in experimentation and causal inference while providing technical direction to ensure rigor and impact. Partner with product managers and business leaders to identify high impact experimentation opportunities and align them with PlayStation's strategic goals. Act as a thought leader in experimentation and causal inference, evangelizing best practices and fostering learning across teams. Contribute to research and prototyping of novel experimentation techniques that address complex real world challenges, such as user behavior variability and data limitations. Champion a data driven culture by establishing experimentation standards, ethical practices, and reproducibility. Represent the team's insights and innovations across the broader data science and product communities within PlayStation. Stay at the forefront of the field by monitoring emerging developments in experimentation, causal inference, and applied machine learning to continuously evolve capabilities. What We're Looking For Master's Degree or equivalent experience in Applied Math, Economics, Statistics, Computer Science, or related field. Ph.D. or equivalent experience preferred. Strong familiarity with the gaming industry and contemporary gaming experiences. 8+ years of experience in data science, including extensive hands on work in experimentation, with at least 2+ years in a mentoring or technical leadership capacity. Proven track record of leading experimentation innovation and scaling frameworks within a dynamic business environment. Proficiency in SQL and statistical programming languages (e.g., R or Python), especially for causal inference, experimental analysis, and scalable modeling. Expertise in causal inference techniques and designing both randomized and quasi experiments. Demonstrated ability to collaborate cross functionally and influence data strategies that inform business and product decisions. Excellent communication and storytelling skills, especially in conveying complex concepts to non technical stakeholders. Experience working with modern data engineering and visualization tools (e.g., Airflow, Git, Tableau, MicroStrategy). A strong sense of ownership and an inclusive leadership style that encourages collaboration and innovation. Benefits Discretionary bonus opportunity Hybrid Working (within Flexmodes) Private Medical Insurance Dental Scheme 25 days holiday per year On site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens. The role We'relooking for a Revenue Operations Manager tohelp enableour commercial team througha period ofsignificant changecombined with fantastic growth: embedding AI into how we plan,sellandretain, while raising the efficiency bar set by our leadership and investors. Reporting to the Chief Revenue Officer, you willbe responsible forensuring thatRipjarbuilds,enablesand governs best-in-class revenue processes acrossmarketing,salesand customer success. You will own the operational systems that turn our growth strategy into measurable execution: the data, technology,processes,disciplines,and increasingly the AI agents that work alongside our commercial team. This is a senior, high-visibility individual contributor role, partnering directly with the executive team and acting as the: bridge between commercial leadership and the board's view of revenue performance. Key responsibilities Revenue planning:Own the annual planning cycle end-to-end, including capacity, territories,quotasand compensation, and alignthiswith the wider commercial plan across Marketing and Customer Success. AI orchestration and commercial transformation:Lead the design, deployment and governance of AI workflows and agents across the commercial teamand withinRevOps'sown operations. Run a continuous cycle of evaluating, piloting,scalingand retiring tools, and prove the business impact of each. Change management:Lead the change programme that lands new processes,toolsand AI workflows across the commercial team, including communication, training, adoptionmetricsand reinforcement. Data,systemsand tech stack:Own the commercial data model, governance and quality standards that make our reporting trustworthy and our AI agents reliable. Own the wider commercial tech stack:Salesforce and the surrounding tools:includingselection, negotiation,implementationand supplier management. Process discipline and cadence:Define,runandleadtheoperating cadences that hold the commercial team to account: pipeline reviews, forecasting, win/loss reviews and QBRs.Monitorprocesscompliance, surface non-adherenceand bottlenecks to leadership, andmaintainstandardswhen under pressure. Performance, KPIs and forecast accuracy:Define and instrument the commercial KPIs that matter to leadership and the board, including pipeline efficiency, CAC payback, NRR, gross retention and forecast accuracy. Drive measurable improvements against benchmarks. Pricing:Own pricing frameworks, dealdeskand discount governance, ensuring consistent application across deals and protecting commercial margin. Enablement and SKOs:Develop andmaintaintheSales Playbook, andsupport the planning and delivery of company kick-off and enablement events. Reporting and board-level storytelling:Deliver the monthly,quarterlyand board-level reporting cadence, producing the data narratives that arm leadership with credible, defensible stories to take to the board. What we're looking for Demonstrated experience leading commercial transformation in an enterprise software scale-up, including at least one full annual planning cycle owned end-to-end. A track recordof designing,deployingand measuring AI workflows in a commercial setting, both for the commercial team and withinRevOpsitself, including data preparation,governanceand driving adoption. Proven experience leading change management across a commercial team, with the ability to translate complex process and technology change into clear, actionable messaging for different audiences. A strong grounding in modern commercial KPIs and benchmarking, including pipeline efficiency, CAC payback, NRR, gross retention, magicnumberand forecast accuracy. Strong presentation and data-storytelling skills, with an instinct for the narratives leadership needs to take to the board each quarter:and the discipline to back them with credible numbers. A good working knowledge of sales compensation design and practices. Theconfidence andcommitmenttohold the commercial team to account on process discipline:comfortable challenging senior peers andraising difficultissues withconfidencewhenstandards slip. Excellent interpersonal skills, with the ability to build credible relationships across all levels and functions, including the executive team. A proven ability to prioritiseeffectively, delegate admin work and manage agencies, so that the role stays focused on strategic impact rather than getting pulled into operational firefighting. Comfort managing multiple demands and adapting to shifting priorities,ambiguityand rapid change. Tools, Technology and Methodologies Fluency with at least one salesmethodology, such as MEDDIC, Sandler or Miller Heiman, alongside familiarity with signal-based and ABM-driven GTM motions. Expert knowledge of Salesforce (certification desirable), with hands-on experience of the wider AI-native commercial stack (for example Clari, Gong, Outreach, Clay or equivalent). Strong analytical skills, with confidence in SQL, BI tooling (Tableau, Looker or similar) and financial and revenue modelling. Advanced Excel is assumed. Why we think you'll enjoy it here Competitive base salary per year DOE 25 days annual leave + your birthday off, rising to 30 days after 5 years of service Full Christmas shutdown 35 hour working week Flexible working hours Life assurance Private Family Healthcare Employee Assistance Programme Company contributions to your pension Enhanced maternity/paternity pay The latest tech including a top of the range MacBook Pro Offices equipped with well-stocked pantries with food, snacks and drinks when in the office

Palladium is recruiting for a DeliveryManager to join the Programme Management Unit (PMU) for the UK PACT (Partnering for Accelerated Climate Transitions) programme. This is a senior programme delivery role responsible for leading the effective delivery, governance and oversight of UK PACT's portfolio of climate-focused technical assistance grants and expert deployments. We are seeking candidates with a proven track record in programme delivery, grant management, portfolio oversight, risk management and stakeholder engagement, ideally within complex donor-funded or publicly funded programmes. Candidates with significant relevant experience, including those with 7+ years experience in similar roles and environments, are particularly encouraged to apply. The Delivery Manager will line manage Regional Activity Managers and a Contracts Manager, while working closely with the FCDO HQ Lead, Regional UK PACT teams, Fund Managers and implementing partners to ensure high-quality, compliant and timely programme delivery. This role is based in Palladium's London or Bristol office on a hybrid working basis and reports to the Deputy Team Lead, UK PACT. About Palladium Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. About UK PACT UK Partnering for Accelerated Climate Transitions (UK PACT) is a programme funded by the UK Government. UK PACT supports countries that strive to overcome barriers to clean growth and have high emissions reduction potential to accelerate their climate change mitigation efforts. UK PACT delivers capacity building activities to accelerate partner countries' transition to low carbon development. Our delivery model creates opportunities for synergies, knowledge sharing and learning between projects. UK PACT provides countries with the expertise they need to cut emissions quickly and grow their economy sustainably. Running since 2018, it works in partnership with over 20 countries with large and growing emissions or important ecosystems to tackle the most pressing climate issues they face, from power to planning and finance to forests. UK PACT deploys the best local, in-country expertise, as well as leveraging the UK's world class public and private sector experts to deliver impactful and long lasting change through both short- and long-term projects. ROLE PURPOSE The Delivery Manager is the programme management lead responsible for the effective delivery, governance and oversight of UK PACT's portfolio of climate-focused technical assistance grants and expert deployments. The role ensures that activities are delivered on time, within compliance requirements, and in line with FCDO expectations, while maintaining high standards of risk management, safeguarding, value for money and programme performance. The postholder acts as a key liaison between the UK PACT Programme Management Unit, FCDO, regional teams, fund managers and implementing partners. They oversee the full grant lifecycle-from project selection and contracting through implementation and closure-ensuring robust processes, strong controls and consistent delivery standards across the programme. A significant element of the role involves programme and portfolio oversight, including monitoring fund/project performance, managing risks, resolving delivery challenges, and ensuring accurate reporting through programme information systems and PowerBI dashboards. The Delivery Manager also serves as the product owner for programme management systems, driving continuous improvement and data quality. The role includes leadership of a team of three Regional Activity Managers, providing strategic direction, performance management, coaching and capacity building to ensure effective portfolio management across multiple countries and regions. Success in this position requires strong programme and grant management expertise, experience working on complex donor-funded programmes, excellent stakeholder management skills, the ability to operate effectively in multicultural environments, and a proactive approach to risk management, process improvement and organisational learning. Primary Duties and Responsibilities 1. Stakeholder Relationships Maintain an excellent working relationship with the FCDO HQ team, notably maintaining a close relationship with the FCDO Programme Manager for UK PACT on all relevant activities; Work collaboratively with other workstream leads, regional teams and fund teams, ensuring clear communications between programmatic layers. 2. Portfolio Development - Leading Grant Selection Processes Oversee grant funding windows per fund implementation plans, ensuring compliance with centralised processes and providing surge support as required; Facilitate and contribute to the project selection process guidance, ensuring evaluation criteria are appropriate and tracking any potential conflicts of interest; Accountable for compliant project set-up, including ensuring local due diligence is reviewed and providing guidance for kick-offs. 3. Portfolio Oversight and Grant Management Accountable for the timeline delivery of all active projects including the escalation and mitigation of risks, underspend, and deliverable delays by ensuring teams comply with appropriate processes; Support defence against fraud, corruption and safeguarding risks; conduct spot checks and other processes to ensure FCDO grant funding is spent as intended and that implementing partners meet FCDO compliance requirements; Support grant agreement contract finalisation, negotiations and approvals. Oversee risk committee processes to approve projects (both grants and EDs) and ensure grant agreements are accurately prepared, reviewed, and signed in a timely manner; Lead all grant processes from competition through to closure, notably providing teams with relevant guidance and support on contracting and compliance requirements; In case of the programme's closure, lead the preparation of exit strategy and closure processes, including upskilling and dissemination to teams, overseeing sustainable closure of the programme. 4. Information Management Accountable for the data quality of our client facing reporting PowerBI dashboards (Insights) and internal Information Management System (IMS); Product owner of the IMS, overseeing the prioritisation and budget of development. Act as the key point of contact for the senior Palladium development team and oversee the RAMs and Programme Officer in their timely escalation and management of IMS bugs and improvements; Lead the continuous improvement of the Insights dashboard suites, ensuring they are fit for purpose and completing any enhancements; Accountable for the successful delivery of the programme's KPI 1b (timeliness of delivery) and the quality of its relevant data and reporting. 5. Capacity Building and Continuous Improvement Facilitate cross regional learning and knowledge exchange through leadership in the global activity community of practice; Lead team capacity building visits to fund or regional teams as required; Lead the development, preparation and implementation of trainings and capacity building sessions; Lead continuous improvement of UK PACT delivery and programme processes, identifying and implementing process improvements, developing new tools, and delivering training sessions; Lead on Value for Money initiatives, improvements and reporting. 6. Risk, Compliance and Safeguarding Maintain oversight of risks, ensuring risks are documented within the IMS and escalated to FCDO and the programme leadership promptly; Oversee country and project specific risk management, working with all parties to ensure issues identified result in prompt mitigation strategies and/or escalation as required; Chair the monthly programme risk committee and update the programme risks log for submission to FCDO, leading risk discussions at monthly FCDO Delivery Meetings; Ensure teams and implementing partners are aware of FCDO safeguarding requirements; any concerns escalated immediately regardless of working day. Line Management This role will line manage direct reports: three Regional Activity Managers and a Contracts Manager; Provide clear day to day direction, prioritisation, coaching, workload oversight and performance support to direct reports; Set clear objectives, hold regular one to ones and support formal performance review processes in line with organisational requirements; Ensure direct reports are supported to deliver high quality, compliant and timely programme delivery across UK PACT's portfolio. Additional Information This is a fast paced role requiring strong prioritisation, resilience and the ability to manage competing delivery demands across multiple workstreams; The postholder will need to work flexibly, respond quickly to emerging programme priorities and maintain strong attention to detail in a complex delivery environment. Location and Duration This role will be a full time hybrid role . click apply for full job details

Technical Product Manager - AI Cloud Infrastructure Era4 develops, owns and operates AI infrastructure across the UK, powered by renewable energy. Converting legacy industrial and energy sites into modern data centre facilities, Era4 is combining brownfield regeneration opportunities with cleaner, efficient, scalable compute capacity for healthcare, research, finance, enterprise, and public sector organisations. Role Summary We are seeking a Technical Product Manager - AI Cloud Infrastructure to join our fast scaling team. In this role, you will embed with engineering to act as the "First Customer," owning the continuous validation, reliability strategy, and technical documentation for our bare metal, VM, Kubernetes, and ML infrastructure. By treating testability as a core feature and shadowing real world workflows, you will ensure our compute platform handles the demands of advanced AI training and engineering workloads. This is an opportunity to join a mission led AI business that is redefining infrastructure, intelligence, and impact for enterprise customers. Key Responsibilities Execute integration testing in staging environments, work closely with the platform engineers to build repeatable test frameworks, and shadow internal and external AI infrastructure engineers to translate their real world usage patterns into automated in house test cases. Establish strict quality gates, performance SLOs, and scheduling benchmarks that our compute and orchestration services must pass before production deployment. Review, refine, and author technical guides, API documentation, and CLI guides, using them as the blueprint to test the platform exactly as an external engineer would. Partner with software and platform engineers to design robust validation suites, anticipating complex edge cases and structural failure modes across bare metal provisioning and Kubernetes cluster lifecycles. Technical familiarity with bare metal infrastructure (e.g., PXE booting, IPMI/Redfish), virtualization layers (e.g., KVM), and container orchestration (Kubernetes or similar). Track record designing comprehensive test strategies, validation frameworks, and acceptance criteria for highly technical cloud native, API, or infrastructure as a service (IaaS) products. Analyse infrastructure services, CLIs, and APIs from a developer's perspective to identify friction points, usability gaps, and reliability risks. Working knowledge of modern CI/CD pipelines, automated testing, and automation tooling (e.g., GitLab CI, GitHub Actions, Terraform, Ansible) to help engineering shape automated quality gates. Proven experience in a highly technical role embedded directly within a core infrastructure or platform engineering team. Desired Skills / Advantages Direct exposure to high performance computing (HPC) setups, large scale cluster scheduling (e.g., Slurm), or infrastructure optimized for heavy AI/ML training workloads. Experience using cloud observability, telemetry, and monitoring tools (e.g., Prometheus, Grafana, Datadog) to track and improve system reliability metrics. Experience writing or structuring technical documentation, API reference guides, and developer tutorials from scratch. Why Join Era4 You'll be joining a mission driven start up building critical national infrastructure, where operational excellence directly enables growth. This role offers high visibility with leadership, real autonomy, and the chance to shape how a next generation company operates at scale. Diversity & Inclusion Era4 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. London, United Kingdom (Visit to office required)

1st Line Support Engineer £28,000 - £30,000 London - Hybrid I am recruiting in London for multiple 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). Must have 1-2 years experience within an IT Support role with an IT MSP (Managed Service Provider) or consultancy where you are providing support to external customers, along with MS Fundamental certificates like AZ104/SC100/M100 etc. 5 days in office during the 6 month probation period and then hybrid thereafter. As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Benefits: Hours: 7.5 hours a day on a fortnightly shift pattern (8am to 4.30pm or 9am to 5.30pm or 9.30am to 6pm) Holidays: 20 days per year, plus bank holidays. After 3 years continuous service, an extra day annual leave up to 25 days. Birthday off work (from 2025) Benefits: Competitive Package Offered - Gym membership, Vitality at Work Business rewards & benefits, Cycle to Work scheme, quarterly team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience Microsoft Office Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Personal Skills: Highly Motivated Can do attitude Attention to detail Excellent communication skills Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette 1st Line Support Engineer Responsibilities: Provide a professional and customer focused service through the life cycle of each ticket; manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such as hardware, software, application and network Incidents with the objective of restoring normal service as quickly as possible. Liaise with third party suppliers where necessary, logging tickets and act as a central point of contact. Monitoring and tracking Incidents, Requests or Problems, escalating where necessary to other resolver groups, or line Manager. Log and assign tickets and monitor workloads for the other Service Desk team members.

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Palantir platform is deployed in numerous critical mission environments including combat zones and classified networks-from the back of a Humvee to a command post to the cloud. This means operating in multiple cloud environments, on-prem air-gapped networks, and at the edge-at scale. We are looking for Edge Infrastructure Engineers to build, operate, and maintain high-performance, scalable, and reliable services for our production infrastructure. This role demands a deep focus on low-level systems, including the deployment and management of physical bare metal servers in both traditional data centers and edge environments. You will be responsible for physical network engineering and the development of robust infrastructure that ensures performance of the Palantir platform. In addition to ensuring performance and reliability, you will play a critical role in building and scaling new environments in a forward-deployed capacity, including onsite. Edge Infrastructure Engineers combine hardware-level engineering experience with the drive to improve existing systems and the creativity to develop novel solutions for evolving challenges. Our team strives to automate processes wherever possible, using whichever tools are best for the job. We strongly believe in engineering teams being responsible for the operations of their services in production. In this role, you'll work closely with engineers to advocate for and participate in sensible, scalable systems design, sharing responsibility for diagnosing, resolving, and preventing production issues across our most demanding deployments. Core Responsibilities Maintaining availability of cloud & physical Kubernetes servers that power the Palantir platform in air-gapped production environments. Design, deploy, and operate infrastructure to support customer & product requirements via modern orchestration & monitoring platforms. Collaborate closely with product teams on requirements & SLOs for deploying software into air-gapped environments. Identifying, troubleshooting, and solving network & systems issues. Scripting to automate away routine operational tasks. What We Value Ability to collaborate and communicate effectively with multiple different teams spread over a wide geography. A very high level of independence and resilience with the ability to work remotely with little oversight and guidance. Ability to effectively support our customers and advise them on hardware purchases, capacity planning, firewalls, etc. Should have an understanding of how database systems work and how to manage them e.g Oracle, Postgresql. Does not need to be a Database Administrator. Understanding of Kubernetes, Cassandra, Hadoop, and how distributed systems work in general. Previous experience with server hardware e.g. Dell, HP, etc as well as network engineering, in production data centre environments. Solid practical experience of Linux OS, Linux administration, and troubleshooting, as well as familiarity with related tools, such as Logical Volume Manager (LVM) commands. What We Require 5+ years experience managing medium to large scale systems Ability to travel 20-40% French speaking

At CoMind, we are developing a non-invasive neuromonitoring technology that will result in a new era of clinical brain monitoring. In joining us, you will be helping to create cutting edge technologies that will improve how we diagnose and treat brain disorders, ultimately improving and saving the lives of patients across the world. The Role: The Senior Technical Project Manager at CoMind will lead the delivery of a complex, multi disciplinary sub system spanning optics, electronics, mechanical engineering, FPGAs, and software. The role owns end to end planning and execution, coordinating internal engineering teams and external development partners to take the sub system through the full product development lifecycle, from design maturation through to verification and transfer. This is a senior, hands on role focused on disciplined technical project delivery in a fast moving medtech start up. The successful candidate will translate technical and programme objectives into a clear, well structured plan, managing scope, schedule, resources, risk, and cross discipline dependencies, while maintaining the pace and pragmatism a start up demands. CoMind is entering a critical phase of design maturation, verification, and scale up. This role is central to ensuring the sub system is delivered on time, to specification, and to the quality and regulatory standards expected of a medical device, without sacrificing momentum or engineering rigour. At CoMind, all team members work at least 4 days per week in the office, plus a flexible work from home day. This role is based in our London (Kings Cross) office. Responsibilities: Owning end to end planning and delivery of the sub system project across optics, electronics, mechanical, FPGA, and software workstreams, from concept through to design verification and transfer Building and maintaining the integrated project plan, including scope, schedule, milestones, critical path, and cross discipline dependencies Leading a multi disciplinary team of engineers and external development partners, coordinating activities and resolving technical and resourcing conflicts to keep delivery on track Establishing and running effective project governance, including regular reporting, steering reviews, and clear, accurate status communication to senior stakeholders Owning the RAID log (risks, assumptions, issues, and dependencies), proactively identifying and mitigating risks before they affect schedule, cost, or quality Managing resourcing and capacity across disciplines, forecasting demand and working with functional leads to ensure the right skills are available at the right time Driving the project through the formal product development lifecycle, ensuring design control, verification and validation, and stage gate requirements are met Managing external partners and suppliers, including statements of work, deliverables, and the technical and commercial commitments that underpin the project Tracking budget, effort, and cost against plan, and providing accurate forecasts to support decision making Ensuring project documentation and deliverables meet the quality and traceability standards required for a regulated medical device (e.g. ISO 13485, IEC 62304, ISO 14971) AI is fundamental to our culture - it's not just a tool, but a core part of how we work, collaborate, and innovate. We expect all team members to embrace AI in their daily work and continuously find new ways to use it effectively. Skills & Experience: Proven track record managing complex, multi disciplinary engineering projects through the full product development lifecycle Demonstrated experience leading and coordinating multi disciplinary teams spanning optics, electronics, mechanical, FPGA, and software, alongside external development partners Strong command of formal project management processes, including planning, scheduling, critical path management, reporting, RAID, resourcing, and budget control Experience delivering products that integrate hardware, embedded/FPGA, and software, with a sound understanding of the interfaces and integration challenges involved Comfortable operating in a fast paced start up or scale up environment, balancing process rigour with pragmatism and pace Strong technical fluency, with the ability to engage credibly with engineers across disciplines and challenge constructively when required Excellent communication and stakeholder management skills, with a track record of clear, accurate reporting to senior leadership Strong organisational and prioritisation skills, with a track record of driving delivery without creating unnecessary bureaucracy Experience working within or alongside regulated environments (e.g. medical devices, ISO 13485, IEC 60601, IEC 62304, ISO 14971, design controls) is highly desirable, as is a recognised project management qualification (e.g. APM, PMP, PRINCE2) Benefits: Company equity plan so all employees share in the success of the company Salary sacrifice pension scheme Private medical, dental and vision insurance (medical history disregarded) Group life assurance at 4 annual income Comprehensive mental health support, including unlimited access to 1:1 sessions with trained professionals Unlimited holiday allowance (+ bank holidays) and one week of remote working per quarter Lunch voucher (£10) every day for JustEat and free dinner on those days where you need to work later Twice weekly deliveries of fresh fruit and an extensive selection of snacks and drinks YuLife subscription, allowing you to turn your daily steps and meditation into discounts at a range of stores

Essential Roles & Responsibilities Diagnose and resolve complex incidents across SDWAN, WAN, LAN/WLAN, VPN/SASE, and load-balancing platforms, ensuring compliance with financial services regulations Implement network configuration changes using approved templates and security baselines, maintaining audit trails Validate device configurations, firmware posture, and compliance with golden standards and sector-specific requirements Support onboarding of new sites/services using Zero-Touch Provisioning (ZTP) and Infrastructure-as-Code pipelines Manage routing policies, QoS, wireless performance tuning, and load balancer configuration updates Collaborate with vendor management teams on escalated transport or device issues, ensuring regulatory requirements are met Contribute to CMDB enrichment through topology validation and asset reconciliation Support automated impact assessments and change risk analysis, with a focus on operational resilience Participate in continuous service improvement (CSI) initiatives, such as monitoring optimisation and capacity analysis Provide technical guidance and mentoring to Level 2 engineers Financial Services & Regulatory Compliance Ensure all network operations adhere to financial services regulations and frameworks (e.g., FCA, PRA, DORA, ISO 27001, SOC) Maintain documentation and audit trails for all changes, incidents, and compliance activities Support risk assessments, compliance reviews, and operational audits as required Integrate regulatory requirements and security controls into network designs and operations Governance & Reporting Maintain accurate incident, request, and change records in ServiceNow Produce and present operational reports, dashboards, and summaries for internal and customer stakeholders, highlighting compliance, risk management, and performance Support governance initiatives including process improvement, risk analysis, and post-implementation reviews Key Skills Advanced routing & switching (BGP/OSPF, ACLs, NAT) SDWAN technologies (e.g. Fortinet, Cisco) Wireless LAN operations and performance tuning Familiarity with F5 or equivalent load-balancing platforms Exposure to automation or scripting (Python, Terraform, Ansible) Strong troubleshooting and analytical skills Experience with network compliance, configuration management, and infrastructure documentation Familiarity with automation frameworks and CI/CD for network configuration (Python, Terraform, Ansible) Behavioural Competencies - Organisational & Behavioural Fit Essential: 4+ years' hands-on experience in network engineering, including advanced support and implementation for regulated/financial environments Strong understanding of network principles, design, operational environments, and compliance requirements Proven experience with complex incident resolution, change management, and performance optimisation Experience with data centre network technologies, cloud and security services (Azure, AWS, Load Balancing, DNS) Effective under pressure; strong written and verbal communication Familiarity with ITSM workflows, SDWAN/VPN concepts, and ServiceNow SASE management (Fortinet / Netskope) Fluent written and spoken English is essential. The role requires the ability to produce audit ready documentation and communicate confidently with senior and executive level stakeholders Highly Desirable: Experience in managed service or telecom environments, especially for financial services clients Hands-on provisioning/troubleshooting with Voice technologies (Avaya, Cisco Call Manager) Relevant certifications (CCNP, Fortinet NSE5/7, Meraki ECMS2, F5) Experience with SolarWinds, Infoblox, Zero-Touch Deployment, automation tools Critical Competencies - General Fit Personal Attributes: Technical leader and mentor, passionate about advanced troubleshooting and optimisation Strong compliance and risk awareness, with attention to regulatory detail Shift & Working Pattern Standard business hours, with participation in an oncall rota as required Occasional weekend engineering coverage will be required, typically limited to a small number of planned weekends per year, to support business continuity, resilience testing, or disaster recovery activities

Overview At NewDay, we are modernising how we serve customers and investing in platforms, automation and AI to power exceptional experiences. We are seeking a Senior Dynamics 365 Developer to design, develop and evolve our customer service and contact centre technology landscape. This role sits at the intersection of customer experience, engineering and AI, helping to deliver next-generation capabilities across Dynamics 365, Power Platform, Copilot Studio and Azure. You will work on business-critical solutions that support customer operations, empowering colleagues with modern tools and creating seamless, intelligent experiences for millions of customers. Responsibilities Dynamics 365 & Contact Centre Engineering - Design, develop and support Microsoft Dynamics 365 Contact Centre solutions across voice, chat, messaging and digital engagement channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern cloud-based customer engagement technologies. Power Platform Development - Design and build solutions using Power Apps, Power Automate and Power BI. Create scalable low-code and pro-code solutions that integrate into NewDay's technology ecosystem. Develop and maintain Dataverse data models with security, governance, data quality and performance. Implement automated workflows and business processes that reduce manual effort and improve customer journeys. Deliver customer-facing and colleague-facing solutions using Power Pages. AI & Intelligent Automation - Design and develop intelligent customer experiences using Microsoft Copilot Studio. Build virtual agents, conversational AI solutions and self-service capabilities that improve engagement and resolution rates. Develop automated workflows that leverage AI to streamline processes. Support governance, monitoring and ongoing optimisation of AI-powered solutions across the platform. Explore emerging Microsoft AI technologies to create business value. Integration & Solution Delivery - Design and deliver API-based integrations between Dynamics 365, enterprise platforms and third-party services. Collaborate with integration teams to create scalable, secure and maintainable solutions. Develop custom extensions using .NET and React where required. Work closely with Product Managers, Business Analysts and Customer Operations teams to translate requirements into robust technical solutions. Ensure all solutions align with enterprise architecture, security standards and regulatory requirements. Platform Support & Continuous Improvement - Provide ongoing platform support, troubleshooting and root-cause analysis for complex issues. Monitor platform performance and proactively identify opportunities for optimisation and automation. Improve resilience, scalability and operational efficiency across the Dynamics ecosystem. Act as a technical escalation point for critical platform incidents. Participate in an on-call support rota when required. What We're Looking For Essential Experience - Solid experience developing and supporting Microsoft Dynamics 365 Customer Service and Contact Centre solutions. Demonstrable experience implementing Dynamics 365 Omnichannel capabilities (voice, chat, messaging and digital engagement). Experience developing and deploying Dynamics 365 Contact Centre Chat and Voice solutions. Strong Power Platform development experience (Power Apps, Power Automate and Dataverse). Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API-based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication Services with Dynamics 365. Solid understanding of authentication, authorisation and identity management principles. Experience with Microsoft Entra ID, including access controls and security policies. Knowledge of contact centre routing models, agent capacity management, work classification and omnichannel engagement platforms. Experience working in Agile delivery environments using GitHub, Jira and DevOps practices. Strong communication and stakeholder management skills, with the ability to translate technical concepts into business value. Technical Expertise - Dynamics 365 Customer Service; Dynamics 365 Contact Centre; Dynamics 365 Omnichannel. Desirable Experience Experience designing and implementing advanced Copilot Studio Agents and generative AI solutions. Experience with Azure Functions, Logic Apps, Service Bus and API Management. Experience delivering Infrastructure as Code and automated CI/CD pipelines. Familiarity with Azure Application Insights and Log Analytics. Experience developing operational reporting and analytics solutions using Power BI. Experience leading technical design workshops and architecture discussions. Experience mentoring developers and contributing to engineering communities of practice. Knowledge of cloud security principles and secure software development practices. Microsoft Dynamics 365 and/or Power Platform certifications. Note: This description focuses on responsibilities and qualifications for the Senior Dynamics 365 Developer role and omits company promotional sections and application-process content.

Data Platform ManagerApplylocations: Canary Wharf, London, E14time type: Full timeposted on: Posted 2 Days Agotime left to apply: End Date: July 26, 2026 (8 days left to apply)job requisition id: R2813Department: Technology Company: Canary Wharf Limited Reporting to: Director - Technology JOB SUMMARY Reporting to the Enterprise Systems Manager, the Data Platform Manager will be accountable for the strategy, governance, performance and continuous development of CWG's enterprise data platform. The role will ensure that Microsoft Fabric and associated data technologies provide trusted, secure, scalable and well-governed data capabilities that support business intelligence, analytics, digital products, enterprise applications and future AI-enabled opportunities. The post holder will own the strategic roadmap for the enterprise data platform, defining the standards, architectures, operating model and governance frameworks required to manage data as a business asset. Working closely with business stakeholders, Enterprise Systems, Digital and Data Engineering, Information Security, Architecture, Infrastructure and external partners, the role will ensure data is ingested, integrated, modelled and made available in a controlled, consistent and reusable way. This is a technical leadership role within the Technology Department, responsible for enabling better decision-making, improving data quality, reducing duplication and ensuring data platform investment delivers measurable value to CWG. The role will balance strategic ownership with strong technical understanding, providing clear direction on platform design, service standards, data governance, vendor engagement and the safe adoption of modern data capabilities across the organisation. Salary: £95,000-£105,000 (depending on experience) Working Pattern: Hybrid (4 days onsite, 1 day working remote) Closing Date: Sunday 26th July (subject to application response) MAIN RESPONSIBILITIES Own and maintain the strategic roadmap for CWG's enterprise data platform, ensuring Microsoft Fabric and associated technologies are aligned to business priorities, enterprise architecture and long-term digital objectives. Define, implement and continuously improve enterprise data platform standards, patterns and principles covering architecture, governance, data quality, metadata, semantic consistency, reuse and service operation. Act as the primary technology owner for the enterprise data platform, ensuring services are secure, scalable, resilient, supportable and fit for current and future business requirements. Establish and maintain data governance frameworks in partnership with business owners, Information Security and Technology teams, ensuring data ownership, access controls, quality, lineage, retention and compliance obligations are clearly defined and managed. Work with Enterprise Systems, Digital and Data Engineering and business stakeholders to ensure data from core platforms and operational systems is integrated in a controlled, reusable and business-aligned way. Partner with senior stakeholders to understand reporting, analytics and data product requirements, challenge demand constructively and ensure platform activity is prioritised against business value, risk and strategic importance. Provide platform ownership, standards and technical assurance for Microsoft Fabric and associated data services, ensuring architecture, workspace management, performance, administration and operational controls are clearly defined and aligned with the Data Engineering team's delivery responsibilities. Ensure enterprise data models and shared datasets are designed to support trusted business intelligence, self-service analytics, automation, digital products and future AI use cases. Manage platform risks, issues, dependencies and technical debt, ensuring appropriate controls, remediation plans and escalation routes are in place. Manage vendor, partner and Microsoft relationships where required, ensuring suppliers are held to account for delivery quality, service performance, roadmap alignment, commercial value and adherence to CWG standards. Develop and maintain management information on platform health, usage, performance, data quality, delivery progress, risks, adoption and benefits realised from data platform investment. Support business cases, investment proposals and technology governance submissions relating to data platform capability, tooling, licensing, capacity, security or material platform change. Provide platform-level guidance, review and assurance across Technology to ensure data solutions align with agreed standards, remain supportable and avoid unnecessary duplication of capability. Ensure the enterprise data platform operates in line with CWG policies, Information Security standards, cyber security requirements, data protection obligations and relevant legislative compliance. PERSON SPECIFICATION Significant experience managing, developing or technically leading enterprise data platforms, data engineering services or analytics platforms within a complex organisation. Strong technical understanding of Microsoft Fabric, Power BI, data lakehouse architecture, data pipelines, data modelling, semantic models, integration patterns and modern cloud data platforms. Proven ability to define data platform roadmaps, technical standards and governance frameworks that align technology capability to business priorities and measurable outcomes. Experience establishing data governance practices including data ownership, access management, data quality, lineage, metadata, retention, privacy and security controls. Strong understanding of enterprise applications, integration approaches and data flows across ERP, CRM, HR, property, finance, operational and customer-facing systems. Ability to translate complex data and technical concepts into clear business language, recommendations and decision-ready information for technical and non-technical stakeholders. Excellent stakeholder engagement skills, with the confidence to influence senior leaders, challenge demand constructively and build trusted relationships across Technology and the wider business. Experience managing vendors, implementation partners or managed service providers, including delivery assurance, service performance, commercial challenge and roadmap alignment. Strong risk management mindset, with the ability to identify technical, security, compliance, performance and data quality risks early and ensure mitigations are owned and progressed. Practical experience of data engineering lifecycle management, including requirements analysis, solution design, development standards, testing, deployment, monitoring and support transition. Commercially aware and outcome-led, with the ability to prioritise platform activity based on business value, cost, risk, capacity and long-term strategic fit. Highly organised, analytical and pragmatic, with strong attention to detail and the ability to create structure, standards and momentum in an evolving data environment. Collaborative, improvement-focused and accountable, demonstrating behaviours aligned to CWG values including ownership, integrity, innovation, service quality and commitment to delivering high quality business outcomes. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issues by providing high quality solutions Foster Collaboration Find opportunities to collaborate with others across the business to achieve shared goals Encourage inclusive networks and treat others with respect and fairness Use knowledge to work effectively with suppliers / contractors to meet shared goals Encourage Engagement Confident in making decisions appropriate to the role Learn from mistakes and listen to constructive feedback to improve performance Prioritise safety and actively support community . click apply for full job details

Delivery Traffic ManagerApplyremote type: Hybridlocations: Bognor Regis, GBR: Oxford, GBR: London (Fitzroy Square), GBRtime type: Full timeposted on: Posted Todayjob requisition id: R Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: The Delivery Traffic Manager sits within the Customer Delivery - Audience Solutions function and reports to the Senior Director, Delivery. The role owns the flow of work through the Delivery team, scheduling and routing projects across advertising, society partnerships, events, science content projects, and health and IME projects.Acting as the central coordination point, the Delivery Traffic Manager monitors team workload and capacity, assigns work to the right resource, and keeps projects moving to deadline. The role escalates delayed marketing campaigns, helps build contingency plans when campaign KPIs are off track, and gives the leadership team clear visibility of capacity and delivery risk.The Delivery Traffic Manager works closely with Advertising Operations, Delivery, and Marketing teams; with the Events, Science Content, and IME project managers responsible for delivering those items; and with campaign managers and third-party email coding suppliers. Working collaboratively across these teams, the role helps achieve strategic objectives and drive team success through comprehensive operations management, technology leadership, and process optimisation across all campaign functions. Job Responsibilities: Manage the intake, scheduling, and routing of work through the Delivery team across advertising, society partnerships, events, science content projects, and health and IME projects. Monitor team workload and capacity, allocate work to the appropriate resource, and balance competing priorities and deadlines across concurrent projects. Maintain a clear, up-to-date view of project status, timelines, and dependencies, and act as the central point of contact for work in progress. Identify bottlenecks and at-risk timelines early; escalate delayed marketing campaigns to the Senior Director, Delivery and relevant stakeholders with context and options. Monitor campaigns against agreed KPIs and help develop and coordinate contingency plans when performance or delivery is off track. Establish and maintain traffic and resource management processes, intake forms, and reporting that improve workflow efficiency and forecasting. Required Qualifications: Experience as a Traffic Manager, resource manager, or project/workflow coordinator in an agency, studio, in-house creative, or marketing delivery environment. Proven ability to manage capacity and schedule work across multiple teams and concurrent projects under competing deadlines. Strong organisational and prioritisation skills, with a structured approach to intake, allocation, and tracking. Confident monitoring projects against deadlines and KPIs, identifying risk early, and driving issues to resolution. Clear, credible written and verbal communication - able to coordinate across teams, escalate effectively, and brief senior stakeholders. Familiarity with project, traffic, or resource-management tools (e.g. Asana, Workfront, or equivalent). Preferred Qualifications: Experience working in an agency environment. Traffic or resource management experience in a B2B publishing or media environment. Exposure to advertising operations, society partnerships, events, or scientific/medical (IME) content delivery. Experience building or improving traffic, intake, and capacity-planning processes from the ground up. Familiarity with campaign performance metrics and contingency planning. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 40,200 GBP to 57,533 GBP

Workforce Development Lead Job Title: Workforce Development Lead Reporting to: Programme Manager Salary: £38,615 - £40,234 Service: Enhanced Mental Health Pathfinders Alliance Location: Hybrid - Home/various London sites Hours: 35 hrs/week Contract: Fixed-term 2 years This job description may change to reflect changing requirements of the role About the Enhanced Mental Health Pathfinders (EMHP) Alliance The Enhanced Mental Health Pathfinders Alliance is a five year, NHS England (London) funded partnership designed to improve care for adult victims and survivors of sexual assault and abuse who have multiple, complex trauma related mental health needs. The Alliance brings together six core partners; Ashiana, Oxleas NHS Foundation Trust, Pan London Sexual Violence Alliance, Respond, Solace and The Survivors Trust. By combining diverse expertise and shared values, the Alliance will: Strengthen collaboration between statutory and voluntary sector services Improve identification of complex trauma needsDevelop sustainable, trauma informed pathways across London This role offers a unique opportunity to play a central role in implementing this pioneering work, contributing to a rare opportunity to shape a pan London, system wide model that centres survivor voice, equity and long term recovery The Role The Workforce Development Lead will lead the design, delivery and coordination of workforce development activity for the London Enhanced Mental Health Pathfinder (EMHP), ensuring a skilled, trauma informed and collaborative workforce across the alliance. The role is responsible for undertaking a training needs audit, designing and coordinating workforce training and development, and developing a monitoring framework to measure the effectiveness of the programme, in line with NHS contract and safeguarding requirements. Key Responsibilities Workforce Training Audit & Needs Analysis Lead a comprehensive workforce training audit across alliance partners and relevant stakeholders, including through EMHP stakeholder forums, to identify skills gaps, development needs and priority areas. Analyse workforce capability in relation to trauma informed practice, safeguarding, mental capacity and liberty protection comprehension, equality and access, intersectionality and specialist support for survivors of sexual violence with complex mental health needs. Produce clear findings and recommendations to inform training priorities and workforce development plans. Work alongside Women and Girls Network to embed lived experience expertise within the audit process, including co designing lines of enquiry, sense checking emerging findings, and ensuring survivor voice informs the identification of workforce training needs and service gaps. Training Design & Workforce Development Design a coordinated workforce development programme and competency framework, responding to audit findings and aligning with EMHP service aims and NHS standards, including a champions programme. Trauma informed practice Safeguarding adults and children Multi agency working and referral pathways Meeting the intersectional needs of survivors of sexual violence with complex mental health needs. Work with partner organisations to ensure training is accessible, inclusive and consistent across the alliance. Facilitate skills and training exchanges across alliance partners, statutory partners and VCSE partners. Embed continuous learning and improvement principles into workforce development activity. Monitoring framework development Develop and maintain a monitoring and evaluation framework for learning and development. Monitor participation and engagement: Track attendance, completion rates, learner feedback, and assessment results to measure uptake, learner satisfaction, and knowledge acquisition across all training modules. Evaluate impact and outcomes: Use pre- and post training assessments, competency reviews, supervision feedback, and service quality indicators to assess whether learning is translating into improved practice, increased confidence, and better outcomes for survivors and service users. Alliance & Partnership Working Work collaboratively with Alliance Members, the Programme Manager and Alliance Director to support system wide workforce development. Contribute to the development of Alliance protocols, learning standards and shared tools. Support effective coordination between mental health and specialist sexual violence services. Governance, Safeguarding & Compliance Ensure workforce development activity aligns with: NHS safeguarding requirements Trauma informed care principles Relevant legislative frameworks (including the Mental Capacity Act) Maintain awareness of contractual, regulatory and quality requirements relevant to workforce development. Escalate workforce related risks or concerns appropriately through agreed governance structures. Reporting & Assurance Provide regular progress updates and reports in line with contract management and reporting requirements. Contribute workforce related information to monthly and quarterly reports as required. Support preparation for audits, reviews and commissioner assurance processes. Skills, Knowledge & Experience Essential Significant experience in workforce development, learning and organisational development in health, social care or the voluntary sector. Demonstrable experience of conducting training needs analyses or workforce audits. Strong understanding of trauma informed practice and safeguarding frameworks. Experience of multi agency or partnership working. Excellent facilitation, communication and stakeholder engagement skills. Ability to manage complex projects and deliver to contractual deadlines. Desirable Experience working with or alongside NHS commissioned services. Knowledge of mental health services and/or support for survivors of sexual violence and abuse. Experience of Alliance or network based delivery models. Accountability & Working Relationships Accountable to: Programme Manager (and Alliance Leadership Team) Key relationships: Alliance partners, training providers, commissioners and sector stakeholders Values The post holder will work in line with organisational values, demonstrating commitment to trauma informed, survivor centred and inclusive practice, and to collaborative system leadership. Alliance Partnership Principles All EMHP Alliance Members commit to: Promoting equity of voice and influence between NHS and voluntary sector partners. Sharing responsibility for delivery, risk and outcomes. Fostering collaborative, non hierarchical approaches to service design and improvement. Ensuring transparent communication, open book decision making and joint planning. Embedding survivor voice and lived experience representation within governance structures.