Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to play a vital role in ensuring the safety and efficiency of our critical national infrastructure? Join our dynamic team as a System Ops Analyst and make a difference in the utilities sector! Role: Systems Ops Analyst Duration: 12 Months (role then becomes Perm) Location: Warwick then Wokingham Rate: 450 pd (umbrella) or PAYE option. About the Role This is an exciting opportunity for a proactive individual to be part of a 24/7/365 shift rota, dedicated to monitoring and ensuring the health of our systems. You will initially train in Warwick before settling into the Wokingham office. Get ready to engage with diverse teams and contribute to the reliable operation of energy networks across the UK! Key Accountabilities As a System Ops Health Analyst, you will: Provide round-the-clock system health and proactive monitoring of Critical National Infrastructure (CNI) services, including applications, middleware, databases, operating systems, and server infrastructures. Deliver 1st line support to ensure CNI systems/services meet their SLAs. Collaborate effectively with second- and third-line support teams, system managers, and other key stakeholders. Ensure compliance with security and CNI regulations, policies, and standards. Underpin critical business processes essential for the efficient operation of the clients energy networks . About You We are looking for a candidate who possesses: A strong background in relevant technologies (e.g., Wintel, Unix, BMC products, SCADA Telemetry). Experience supporting mission-critical systems with comprehensive knowledge of system technologies, networking, monitoring tools, and processes. A solid operational background paired with analytical thinking, problem-solving, and decision-making skills. Understanding of Service Management practises (e.g., change and release management) and risk/issue management, preferably with ITIL processes and tools. Awareness of mechanical and electrical infrastructure within Data Centres or Building Management Systems is a plus! Qualifications Essential: Relevant experience and technical know-how. Preferred: A degree in Computer Science or a related field, or equivalent education and experience. ITIL qualifications and familiarity with Wintel, BMX, Unix, and RHEL are also desirable. What We Offer A supportive and collaborative work environment. Opportunities for professional growth and development. The chance to contribute to critical national infrastructure and make a tangible impact on energy networks across the UK. Main Interfaces Internal: Direct collaboration with second- and third-line support teams, system managers, control room staff, and business partners. External: Engagement with market participants and third-party support partners. Join us and be part of a team that values innovation and excellence. If you're enthusiastic about maintaining the health of critical systems and ensuring the reliability of national infrastructure, we want to hear from you! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
21/07/2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you ready to play a vital role in ensuring the safety and efficiency of our critical national infrastructure? Join our dynamic team as a System Ops Analyst and make a difference in the utilities sector! Role: Systems Ops Analyst Duration: 12 Months (role then becomes Perm) Location: Warwick then Wokingham Rate: 450 pd (umbrella) or PAYE option. About the Role This is an exciting opportunity for a proactive individual to be part of a 24/7/365 shift rota, dedicated to monitoring and ensuring the health of our systems. You will initially train in Warwick before settling into the Wokingham office. Get ready to engage with diverse teams and contribute to the reliable operation of energy networks across the UK! Key Accountabilities As a System Ops Health Analyst, you will: Provide round-the-clock system health and proactive monitoring of Critical National Infrastructure (CNI) services, including applications, middleware, databases, operating systems, and server infrastructures. Deliver 1st line support to ensure CNI systems/services meet their SLAs. Collaborate effectively with second- and third-line support teams, system managers, and other key stakeholders. Ensure compliance with security and CNI regulations, policies, and standards. Underpin critical business processes essential for the efficient operation of the clients energy networks . About You We are looking for a candidate who possesses: A strong background in relevant technologies (e.g., Wintel, Unix, BMC products, SCADA Telemetry). Experience supporting mission-critical systems with comprehensive knowledge of system technologies, networking, monitoring tools, and processes. A solid operational background paired with analytical thinking, problem-solving, and decision-making skills. Understanding of Service Management practises (e.g., change and release management) and risk/issue management, preferably with ITIL processes and tools. Awareness of mechanical and electrical infrastructure within Data Centres or Building Management Systems is a plus! Qualifications Essential: Relevant experience and technical know-how. Preferred: A degree in Computer Science or a related field, or equivalent education and experience. ITIL qualifications and familiarity with Wintel, BMX, Unix, and RHEL are also desirable. What We Offer A supportive and collaborative work environment. Opportunities for professional growth and development. The chance to contribute to critical national infrastructure and make a tangible impact on energy networks across the UK. Main Interfaces Internal: Direct collaboration with second- and third-line support teams, system managers, control room staff, and business partners. External: Engagement with market participants and third-party support partners. Join us and be part of a team that values innovation and excellence. If you're enthusiastic about maintaining the health of critical systems and ensuring the reliability of national infrastructure, we want to hear from you! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role Purpose Support Energy Insights & Analysis (EIA) and Future Energy Scenarios (FES) by delivering high quality analysis, dashboards and data products on NESO's Data & Analytics Platform (DAP) using Palantir Foundry. The role focuses on transforming complex energy system data into trusted insights that inform modelling, scenario development and strategic decision making. Key Responsibilities Perform exploratory and structured analysis on large, complex datasets (time series, scenario, market, network and policy data) Support EIA/FES modelling teams by preparing, validating and analysing input and output datasets Develop reproducible analysis workflows using SQL and Python within Foundry Produce clear, well structured insight packs, visualisations and narratives for senior and non technical stakeholders Work closely with Data Scientists, Data Engineers and Modellers to align analysis with business and policy questions Ensure data outputs meet quality, governance, lineage and assurance requirements Contribute to continuous improvement of analytical standards, templates and reusable assets across EIA/FES Strong experience in SQL and data analysis using Python Experience analysing time series and multi source datasets Strong data visualisation and storytelling skills Ability to explain analytical findings clearly to non technical audiences Experience in energy systems, utilities, infrastructure or public sector analytics Familiarity with scenario analysis, modelling outputs or forecasting concepts Experience working in assurance led or regulated environments Understanding of DAP and Foundry concepts (data products, lineage, governed analytics) Ways of Working Strong partnership with modelling, policy and digital teams Focus on accuracy, transparency and reusability
20/07/2026
Full time
Role Purpose Support Energy Insights & Analysis (EIA) and Future Energy Scenarios (FES) by delivering high quality analysis, dashboards and data products on NESO's Data & Analytics Platform (DAP) using Palantir Foundry. The role focuses on transforming complex energy system data into trusted insights that inform modelling, scenario development and strategic decision making. Key Responsibilities Perform exploratory and structured analysis on large, complex datasets (time series, scenario, market, network and policy data) Support EIA/FES modelling teams by preparing, validating and analysing input and output datasets Develop reproducible analysis workflows using SQL and Python within Foundry Produce clear, well structured insight packs, visualisations and narratives for senior and non technical stakeholders Work closely with Data Scientists, Data Engineers and Modellers to align analysis with business and policy questions Ensure data outputs meet quality, governance, lineage and assurance requirements Contribute to continuous improvement of analytical standards, templates and reusable assets across EIA/FES Strong experience in SQL and data analysis using Python Experience analysing time series and multi source datasets Strong data visualisation and storytelling skills Ability to explain analytical findings clearly to non technical audiences Experience in energy systems, utilities, infrastructure or public sector analytics Familiarity with scenario analysis, modelling outputs or forecasting concepts Experience working in assurance led or regulated environments Understanding of DAP and Foundry concepts (data products, lineage, governed analytics) Ways of Working Strong partnership with modelling, policy and digital teams Focus on accuracy, transparency and reusability
MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy and delivery partner, we enable our clients to move from strategy to reality, taking a pragmatic, practical approach to delivering change that lasts. We're seeking Senior Business Analysts and Business Analysts to help our utility clients deliver the digital, technology and organisation change across the AMP cycle. Please note, this is an initial 3-6 month contract that will require up to 3 days working on client site in the South of England and may involve extensive travel to other sites. SUMMARY You'll join North Highland's Energy & Utilities (E&U) practice, working with our UK water utility clients across the South of England analysing and shaping their multi-year transformation and change portfolios, delivered under managed service and consulting frameworks. The sector is delivering the biggest upgrades seen in a century - modernising assets, systems and ways of working to ensure essential water and waste services are provided. These portfolios are delivered against the backdrop of the AMP 8 regulatory period and include various delivery modes: Enterprise Programmes (core platform and technology replacement / modernisation, regulatory-driven programmes etc), Digital Delivery (Agile/hybrid programmes transforming customer journeys, operational decision-making, case management etc), Operational Change (targeted, "deploy and embed" initiatives affecting frontline populations), and Operating model change (people-led restructuring of how teams are organised, governed and held accountable). The portfolios span all core business units of water utilities - Water, Waste, Engineering, Asset Management, Supply Chains, Operations and Control Centres as well as enabling functions such as HR, Finance, Commercial and Procurement. YOU WILL: Lead requirements elicitation and definition through workshops (often multi-disciplinary), interviews, site visits, job shadowing and document analysis; translate outcomes into high-quality artefacts (epics, user stories, acceptance criteria, use cases and walkthroughs). Map current-state (AS-IS) and future-state (TO-BE) processes; identify gaps and cross-functional handoffs across value streams and client operations. Highlight constraints driven by regulation, safety and asset criticality, producing evidence-based documentation suitable for assurance and audit. Support operating model and workforce change analysis - roles and process impacts, decision rights, governance and handoffs so solutions land effectively across teams. Analyse data flows, data needs and core use cases; capture end-to-end customer and operational journey requirements to support service design, prioritisation and delivery readiness. Maintain end-to-end traceability from business objectives through requirements to delivered outcomes, managing changes through appropriate change control. Collaborate closely with Product, Engineering, Change and Ops to ensure requirements are understood, testable and deliverable, supporting UAT readiness and implementation cutover where needed. IDEALLY, WE'D LIKE: Proven Business Analyst experience in utilities/water, or other closely regulated operational environments (power, telecoms, infrastructure, transport, government, field-based or scientific operations). Strong experience supporting digital transformation and/or change portfolios with multiple workstreams, dependencies and governance. Process mapping and modelling, operating model design and process optimisation, and workforce change impact analysis (roles, skills, ways of working, training/readiness dependencies). Digital journey / service design experience (customer or colleague journeys, pain points, outcomes, prioritisation). Systems experience across EAM platforms (SAP PM, Maximo), GIS platforms, customer platforms (billing, CRM, CCAS) and analytics tooling; exposure to programmes such as ERP, CRM migration, GIS Utility Network Model, lab data systems or workforce management is a strong advantage. Excellent stakeholder engagement, confident facilitating workshops and communicating clearly at all levels; comfortable across Agile/Waterfall/hybrid delivery with tooling such as Jira/Confluence. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
19/07/2026
Full time
MAKE STRATEGY A REALITY ACCELERATE YOUR GROWTH CHOOSE YOUR PATH As the world's leading change and transformation consultancy and delivery partner, we enable our clients to move from strategy to reality, taking a pragmatic, practical approach to delivering change that lasts. We're seeking Senior Business Analysts and Business Analysts to help our utility clients deliver the digital, technology and organisation change across the AMP cycle. Please note, this is an initial 3-6 month contract that will require up to 3 days working on client site in the South of England and may involve extensive travel to other sites. SUMMARY You'll join North Highland's Energy & Utilities (E&U) practice, working with our UK water utility clients across the South of England analysing and shaping their multi-year transformation and change portfolios, delivered under managed service and consulting frameworks. The sector is delivering the biggest upgrades seen in a century - modernising assets, systems and ways of working to ensure essential water and waste services are provided. These portfolios are delivered against the backdrop of the AMP 8 regulatory period and include various delivery modes: Enterprise Programmes (core platform and technology replacement / modernisation, regulatory-driven programmes etc), Digital Delivery (Agile/hybrid programmes transforming customer journeys, operational decision-making, case management etc), Operational Change (targeted, "deploy and embed" initiatives affecting frontline populations), and Operating model change (people-led restructuring of how teams are organised, governed and held accountable). The portfolios span all core business units of water utilities - Water, Waste, Engineering, Asset Management, Supply Chains, Operations and Control Centres as well as enabling functions such as HR, Finance, Commercial and Procurement. YOU WILL: Lead requirements elicitation and definition through workshops (often multi-disciplinary), interviews, site visits, job shadowing and document analysis; translate outcomes into high-quality artefacts (epics, user stories, acceptance criteria, use cases and walkthroughs). Map current-state (AS-IS) and future-state (TO-BE) processes; identify gaps and cross-functional handoffs across value streams and client operations. Highlight constraints driven by regulation, safety and asset criticality, producing evidence-based documentation suitable for assurance and audit. Support operating model and workforce change analysis - roles and process impacts, decision rights, governance and handoffs so solutions land effectively across teams. Analyse data flows, data needs and core use cases; capture end-to-end customer and operational journey requirements to support service design, prioritisation and delivery readiness. Maintain end-to-end traceability from business objectives through requirements to delivered outcomes, managing changes through appropriate change control. Collaborate closely with Product, Engineering, Change and Ops to ensure requirements are understood, testable and deliverable, supporting UAT readiness and implementation cutover where needed. IDEALLY, WE'D LIKE: Proven Business Analyst experience in utilities/water, or other closely regulated operational environments (power, telecoms, infrastructure, transport, government, field-based or scientific operations). Strong experience supporting digital transformation and/or change portfolios with multiple workstreams, dependencies and governance. Process mapping and modelling, operating model design and process optimisation, and workforce change impact analysis (roles, skills, ways of working, training/readiness dependencies). Digital journey / service design experience (customer or colleague journeys, pain points, outcomes, prioritisation). Systems experience across EAM platforms (SAP PM, Maximo), GIS platforms, customer platforms (billing, CRM, CCAS) and analytics tooling; exposure to programmes such as ERP, CRM migration, GIS Utility Network Model, lab data systems or workforce management is a strong advantage. Excellent stakeholder engagement, confident facilitating workshops and communicating clearly at all levels; comfortable across Agile/Waterfall/hybrid delivery with tooling such as Jira/Confluence. Applicants must be authorized to work in the United Kingdom, without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. This is a temporary employee (PAYE) opportunity working via an Umbrella company. North Highland is an equal opportunity employer, and we adhere to all applicable laws and regulations to ensure a fair and equitable workplace. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. We handle all information in accordance local privacy standards and maintain strict confidentiality.
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
19/07/2026
Full time
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations, monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks, and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. Contact Centre Operating Hours: 8am-8pm 7/365 days per year. Shiftwork applies. As part of your duties, you will be responsible for: Leading and motivating a team of Service Desk Analysts, who play a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution-either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Regularly coaching and mentoring team members in line with personal development plans, focusing on both technical skills and soft skills to enhance service delivery. Developing Service Desk Analysts' skillsets to expand team capabilities and provide opportunities for career growth. Ensuring Service Desk Analysts meet their objectives and fulfil the responsibilities of their roles effectively and consistently. Undertaking HR activities such as 1-2-1 meetings, appraisals, disciplinaries, and return-to-work interviews in line with company policies. Handling formal escalations from the Service Centre, service providers, and service users, ensuring timely and satisfactory resolution. Qualifications and experience we consider to be essential for the role: Proven experience in a Service Desk or Customer Service environment. Previous supervisory or management experience, including the direct line management of team members. Strong stakeholder engagement skills, with the ability to communicate and build relationships at all organisational levels. Demonstrated ability to lead, influence, and develop both self and others, acting as a coach to guide and support team growth. Proven training skills to develop both individual and team performance. Excellent analytical, critical thinking, and problem-solving skills, with a track record of driving continuous service improvements. Ability to convey complex information clearly and adapt communication style to suit the audience. Knowledge of the regulatory environment and GDPR, ensuring compliance in all processes and interactions. Strong organisational and time-management skills, with the ability to prioritise effectively for both self and team. Adaptability and openness to change, with a willingness to embrace new ways of working in a fast-changing industry. Confidence in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: Smart Metering / Energy Industry Knowledge - Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) - Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management - Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience - Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset - Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
16/07/2026
Full time
The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team members, and a proven track record in performance management. The role involves setting clear expectations, monitoring progress, providing constructive feedback, and fostering a positive and collaborative working environment. With excellent people skills and a performance-driven mindset, the Team Manager will drive continuous improvement, maintain high levels of team morale, and ensure business objectives are consistently met. The ideal candidate will have strong organisational skills, a deep understanding of Smart Metering Networks, and the ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully on-site in Manchester. Contact Centre Operating Hours: 8am-8pm 7/365 days per year. Shiftwork applies. As part of your duties, you will be responsible for: Leading and motivating a team of Service Desk Analysts, who play a critical role in delivering high-quality IT support to service users, internal stakeholders, and suppliers. The team is responsible for managing ticketing systems such as Remedy and ServiceNow, troubleshooting technical issues, and ensuring effective incident resolution-either directly or through supplier coordination. Driving performance to meet agreed objectives, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). Regularly coaching and mentoring team members in line with personal development plans, focusing on both technical skills and soft skills to enhance service delivery. Developing Service Desk Analysts' skillsets to expand team capabilities and provide opportunities for career growth. Ensuring Service Desk Analysts meet their objectives and fulfil the responsibilities of their roles effectively and consistently. Undertaking HR activities such as 1-2-1 meetings, appraisals, disciplinaries, and return-to-work interviews in line with company policies. Handling formal escalations from the Service Centre, service providers, and service users, ensuring timely and satisfactory resolution. Qualifications and experience we consider to be essential for the role: Proven experience in a Service Desk or Customer Service environment. Previous supervisory or management experience, including the direct line management of team members. Strong stakeholder engagement skills, with the ability to communicate and build relationships at all organisational levels. Demonstrated ability to lead, influence, and develop both self and others, acting as a coach to guide and support team growth. Proven training skills to develop both individual and team performance. Excellent analytical, critical thinking, and problem-solving skills, with a track record of driving continuous service improvements. Ability to convey complex information clearly and adapt communication style to suit the audience. Knowledge of the regulatory environment and GDPR, ensuring compliance in all processes and interactions. Strong organisational and time-management skills, with the ability to prioritise effectively for both self and team. Adaptability and openness to change, with a willingness to embrace new ways of working in a fast-changing industry. Confidence in acting promptly and decisively when addressing issues or challenges. Skills and Personal attributes we would like to have: Smart Metering / Energy Industry Knowledge - Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support - Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) - Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management - Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience - Background in utilities, telecommunications, or other compliance-driven sectors with high service standards. Customer-Centric Mindset - Committed to delivering exceptional service, ensuring customer and service provider issues are resolved effectively and efficiently. As part of a leading global analytics and digital solutions company, you can look forward to: A market competitive package and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change. Established in 2000, we became the first publicly quoted advisor following a successful AIM debut in 2011. We are now the UK's number one destination for businesses seeking expert insight and advisory services to help them manage their energy costs, reduce their carbon emissions and prove their net zero carbon and ESG strategies to their investors and customers. We are looking for aSenior Data Analyst to join our successfulSystemsLink team. This role ishome based with occasional visits to our Kirkham (Lancashire) head office required. The successful candidate will be able to: Buildstrong, collaborative team relationships with colleagues and clients. Demonstrateexcellent interpersonal skills and be an effective communicator. Work well under pressure, multi-task and prioritise effectively. Approach tasks with a structured, analytical mindset. Work independently and adapt quickly to changing circumstances. Working in partnership with an Implementation Project Manager to design, develop and operate a SQL-based data ingestion and migration platform used to onboard new clients. Supporting the ongoing development of a core data platform that underpins business operations and client delivery. Developing and supporting SQL scripts, including performance optimisation, review and enhancement. Providing service desk support for data-related issues, ensuring timely investigation and resolution. Optionally contributing to API development to support data integrations across systems and clients. Read and comply with the company's Health and Safety Policy; taking reasonable care for the Health and Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Experience Requirements Strong experience working with SQL, including complex queries, optimisation and performance tuning. Strong experience working with Excel. Proven experience in data ingestion, migration and transformation, ideally within a SaaS or data-driven environment. Ability to work closely with project managers, analysts and technical teams to deliver reliable data solutions. Experience supporting or developing reporting and dashboards, ideally using Power BI or similar tools. Strong analytical and problem solving skills with attention to detail. Ability to support live operational systems and respond effectively to service desk or support requests. Clear communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience working within the energy sector, utilities, or a regulated industry. Experience working with Python. Knowledge of API development or data integrations. Familiarity with SaaS platforms and multi-client data architectures. Understanding of best practices for data governance, reliability and scalability. Interest in AI for Data Transformation. What we offer Traininganddevelopmentopportunities Companypension Lifeinsurance Enhancedmaternityandpaternity Benefitsportal,withawiderangeofbenefits 4pmfinishonFriday As a fully inclusive employer, we support reasonable adjustments during the recruitment process. If you require any reasonable adjustments, please let us know.
14/07/2026
Full time
Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change. Established in 2000, we became the first publicly quoted advisor following a successful AIM debut in 2011. We are now the UK's number one destination for businesses seeking expert insight and advisory services to help them manage their energy costs, reduce their carbon emissions and prove their net zero carbon and ESG strategies to their investors and customers. We are looking for aSenior Data Analyst to join our successfulSystemsLink team. This role ishome based with occasional visits to our Kirkham (Lancashire) head office required. The successful candidate will be able to: Buildstrong, collaborative team relationships with colleagues and clients. Demonstrateexcellent interpersonal skills and be an effective communicator. Work well under pressure, multi-task and prioritise effectively. Approach tasks with a structured, analytical mindset. Work independently and adapt quickly to changing circumstances. Working in partnership with an Implementation Project Manager to design, develop and operate a SQL-based data ingestion and migration platform used to onboard new clients. Supporting the ongoing development of a core data platform that underpins business operations and client delivery. Developing and supporting SQL scripts, including performance optimisation, review and enhancement. Providing service desk support for data-related issues, ensuring timely investigation and resolution. Optionally contributing to API development to support data integrations across systems and clients. Read and comply with the company's Health and Safety Policy; taking reasonable care for the Health and Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Qualifications and Experience Requirements Strong experience working with SQL, including complex queries, optimisation and performance tuning. Strong experience working with Excel. Proven experience in data ingestion, migration and transformation, ideally within a SaaS or data-driven environment. Ability to work closely with project managers, analysts and technical teams to deliver reliable data solutions. Experience supporting or developing reporting and dashboards, ideally using Power BI or similar tools. Strong analytical and problem solving skills with attention to detail. Ability to support live operational systems and respond effectively to service desk or support requests. Clear communication skills, with the ability to explain technical concepts to non-technical stakeholders. Experience working within the energy sector, utilities, or a regulated industry. Experience working with Python. Knowledge of API development or data integrations. Familiarity with SaaS platforms and multi-client data architectures. Understanding of best practices for data governance, reliability and scalability. Interest in AI for Data Transformation. What we offer Traininganddevelopmentopportunities Companypension Lifeinsurance Enhancedmaternityandpaternity Benefitsportal,withawiderangeofbenefits 4pmfinishonFriday As a fully inclusive employer, we support reasonable adjustments during the recruitment process. If you require any reasonable adjustments, please let us know.
Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate software defects and complex technical issues to development teams with clear supporting evidence. Support incident management activities, ensuring issues are owned through to successful resolution. Work closely with operational, technical, and client-facing teams to deliver high levels of service. Explain system behaviour and billing outcomes clearly to both technical and non-technical stakeholders. Maintain accurate documentation of incidents, resolutions, and knowledge articles. Skills & Experience Previous experience in Application Support, Functional Support, or Systems Support roles. Strong knowledge of energy billing systems, billing data, and operational processes within the UK utilities sector. Experience supporting customers and resolving complex business application issues. Good working knowledge of SQL databases. Strong analytical and problem-solving skills with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Contact - Alex Palmer Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.
13/07/2026
Full time
Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for an experienced Application Support Analyst to join a growing software and services organisation operating within the UK utilities sector. This role offers the chance to work within a collaborative Service Operations team, supporting critical billing and CRM platforms used by energy suppliers across the UK. Key Responsibilities Provide second-line support for billing and CRM system incidents and service requests. Perform complex data corrections and bulk updates using SQL and internal support tools. Escalate software defects and complex technical issues to development teams with clear supporting evidence. Support incident management activities, ensuring issues are owned through to successful resolution. Work closely with operational, technical, and client-facing teams to deliver high levels of service. Explain system behaviour and billing outcomes clearly to both technical and non-technical stakeholders. Maintain accurate documentation of incidents, resolutions, and knowledge articles. Skills & Experience Previous experience in Application Support, Functional Support, or Systems Support roles. Strong knowledge of energy billing systems, billing data, and operational processes within the UK utilities sector. Experience supporting customers and resolving complex business application issues. Good working knowledge of SQL databases. Strong analytical and problem-solving skills with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks. Contact - Alex Palmer Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustment at any stage of the application process.
Overview We are seeking a technically adept Business Analyst to bridge business needs and technology solutions, focusing on functional design and outcome-driven product delivery within the Technology & Digital Services (TDS) portfolio. This role enables NextEnergy Group's digital transformation by ensuring requirements are clearly defined, validated, and translated into scalable, secure, and user-centric solutions. You will work closely with product managers, UX/UI designers, engineers, and data teams to capture requirements, design functional specifications, and support delivery across multiple platforms and applications. Responsibilities Requirements Gathering & Analysis Engage stakeholders to elicit, document, and validate business requirements. Translate business needs into functional specifications, process flows, and user stories with clear acceptance criteria. Analyse existing workflows and identify opportunities for digitization and optimization. Functional Design & Documentation Develop detailed functional designs, including data models, integration points, and system interactions. Ensure designs align with architectural standards, security policies, and compliance requirements. Maintain up-to-date documentation throughout the product lifecycle. Product Delivery & Agile Support Collaborate with product managers and engineering teams to prioritize backlog items and ensure timely delivery. Participate in agile ceremonies, providing clarity on requirements and functional design. Support testing phases by validating functionality against requirements and assisting with defect resolution. Data & Integration Focus Work with data engineering teams to define data requirements, mappings, and transformation rules. Ensure functional designs accommodate integration with cloud platforms and analytics tools. Partner with compliance and security teams to ensure adherence to regulatory and governance standards. Identify and mitigate functional risks early in the design process. Qualifications & Skills Strong analytical and problem-solving skills with attention to detail. Proficiency in creating functional specifications, process maps, and user stories. Familiarity with data platforms, APIs, and integration patterns. Excellent communication skills able to translate technical concepts for non-technical stakeholders. Knowledge of agile delivery practices and tools (e.g., Azure DevOps). Understanding of regulatory and compliance requirements in technology solutions. Passion for our mission to generate a more sustainable future by leading the transition to clean energy Our values: be a leader, build trust, be responsible, be innovative and bring your alpha. Experience & Qualifications Prior experience as a Business Analyst in a technology-driven environment. Hands-on experience with functional design for complex systems and integrations. Exposure to data platforms and analytics tools is advantageous. Experience working in regulated industries (energy, finance, utilities, or similar). The right to work in the UK. What We Offer A busy role in a supportive team, with plenty of opportunities to learn International scope - we operate in over 8 countries Hybrid working - presence in central London (Mayfair) office at least twice a week, with remote work otherwise 30 days' holiday per year (3 days during the December festive shutdown) BUPA Healthcare for you and qualifying dependents Cycle to work and electric vehicle leasing schemes Annual discretionary bonus How to Apply If you are interested in this opportunity, please follow the link to apply or send your application to . If you have been shortlisted for the next stage, we will be in contact within 14 days. Diversity and Inclusion Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. About Us NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). WiseEnergy and Starlight and NextSTEP are operating segments; details are provided in company materials. NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its funds. Key funds include: NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, with assets in the UK and Italy, and a defined installed capacity and asset value. NextPower II (NPII): A private fund focused on Italy, previously divested with IRR targets met. NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries. NextPower UK ESG (NPUK ESG): A private fund in the UK for new-build solar plants. NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and storage; raised funds toward a target. WiseEnergy is NextEnergy Group's operating asset manager with experience across 1,500+ utility-scale solar plants and 3.4 GW capacity. Starlight is NextEnergy Group's development arm with a large pipeline of solar projects globally. NextSTEP is the venture capital fund investing in environmental sustainability startups in Europe and the US. NextEnergy Foundation is a non-profit that contributes to carbon reduction through clean energy projects.
12/07/2026
Full time
Overview We are seeking a technically adept Business Analyst to bridge business needs and technology solutions, focusing on functional design and outcome-driven product delivery within the Technology & Digital Services (TDS) portfolio. This role enables NextEnergy Group's digital transformation by ensuring requirements are clearly defined, validated, and translated into scalable, secure, and user-centric solutions. You will work closely with product managers, UX/UI designers, engineers, and data teams to capture requirements, design functional specifications, and support delivery across multiple platforms and applications. Responsibilities Requirements Gathering & Analysis Engage stakeholders to elicit, document, and validate business requirements. Translate business needs into functional specifications, process flows, and user stories with clear acceptance criteria. Analyse existing workflows and identify opportunities for digitization and optimization. Functional Design & Documentation Develop detailed functional designs, including data models, integration points, and system interactions. Ensure designs align with architectural standards, security policies, and compliance requirements. Maintain up-to-date documentation throughout the product lifecycle. Product Delivery & Agile Support Collaborate with product managers and engineering teams to prioritize backlog items and ensure timely delivery. Participate in agile ceremonies, providing clarity on requirements and functional design. Support testing phases by validating functionality against requirements and assisting with defect resolution. Data & Integration Focus Work with data engineering teams to define data requirements, mappings, and transformation rules. Ensure functional designs accommodate integration with cloud platforms and analytics tools. Partner with compliance and security teams to ensure adherence to regulatory and governance standards. Identify and mitigate functional risks early in the design process. Qualifications & Skills Strong analytical and problem-solving skills with attention to detail. Proficiency in creating functional specifications, process maps, and user stories. Familiarity with data platforms, APIs, and integration patterns. Excellent communication skills able to translate technical concepts for non-technical stakeholders. Knowledge of agile delivery practices and tools (e.g., Azure DevOps). Understanding of regulatory and compliance requirements in technology solutions. Passion for our mission to generate a more sustainable future by leading the transition to clean energy Our values: be a leader, build trust, be responsible, be innovative and bring your alpha. Experience & Qualifications Prior experience as a Business Analyst in a technology-driven environment. Hands-on experience with functional design for complex systems and integrations. Exposure to data platforms and analytics tools is advantageous. Experience working in regulated industries (energy, finance, utilities, or similar). The right to work in the UK. What We Offer A busy role in a supportive team, with plenty of opportunities to learn International scope - we operate in over 8 countries Hybrid working - presence in central London (Mayfair) office at least twice a week, with remote work otherwise 30 days' holiday per year (3 days during the December festive shutdown) BUPA Healthcare for you and qualifying dependents Cycle to work and electric vehicle leasing schemes Annual discretionary bonus How to Apply If you are interested in this opportunity, please follow the link to apply or send your application to . If you have been shortlisted for the next stage, we will be in contact within 14 days. Diversity and Inclusion Our approach to diversity and inclusion is a natural extension of our values. Our entrepreneurial culture inspires us to try new things, be open to different viewpoints and be bold. Our Group is committed to cultivating and preserving a culture of connectedness that values difference and gives space for individual expression. The collective sum of our individual differences, life experiences, knowledge, innovation, self-expression, and talent and hard work form the bedrock of who we are and who we aspire to be. We are committed to equal employment and advancement opportunity irrespective of race, color, ancestry, social background, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. About Us NextEnergy Group was founded in 2007 to become a leading market participant in the international solar sector. NextEnergy Group operates via its three business units: NextEnergy Capital (Investment Management), WiseEnergy (Operating Asset Management), and Starlight (Asset Development). WiseEnergy and Starlight and NextSTEP are operating segments; details are provided in company materials. NextEnergy Capital manages the Group's investment activities and has invested in over 520 solar plants, exceeding 2GW in capacity across its funds. Key funds include: NextEnergy Solar Fund (NESF): Listed on the London Stock Exchange, with assets in the UK and Italy, and a defined installed capacity and asset value. NextPower II (NPII): A private fund focused on Italy, previously divested with IRR targets met. NextPower III ESG (NPIII ESG): A private fund targeting solar infrastructure in OECD countries. NextPower UK ESG (NPUK ESG): A private fund in the UK for new-build solar plants. NextPower V ESG (NPV ESG): A private OECD solar fund investing in solar and storage; raised funds toward a target. WiseEnergy is NextEnergy Group's operating asset manager with experience across 1,500+ utility-scale solar plants and 3.4 GW capacity. Starlight is NextEnergy Group's development arm with a large pipeline of solar projects globally. NextSTEP is the venture capital fund investing in environmental sustainability startups in Europe and the US. NextEnergy Foundation is a non-profit that contributes to carbon reduction through clean energy projects.
Future Power Systems Analyst Location: Belfast (Hybrid - 3 days office / 2 days home) Shape the Future of Northern Ireland's Energy System An exciting opportunity has arisen for two Future Power Systems Analysts to join a leading organisation responsible for transforming Northern Ireland's electricity network as it moves towards a cleaner, more sustainable future. Working at the forefront of innovation, you'll contribute to major initiatives supporting decarbonisation, renewable integration and the development of future electricity system operations. This is an excellent opportunity for analytical professionals with experience in the energy sector, utilities or other regulated industries who are passionate about technology, data and system transformation. The Role You'll play a key role in supporting strategic projects focused on future power system development, innovation and operational transformation. Working alongside technical specialists, regulators and industry stakeholders, you'll help analyse complex challenges, develop future solutions and support the implementation of new technologies and operating models. Responsibilities include: Supporting strategic programmes focused on future electricity system transformation. Analysing complex operational and technical data to support decision-making. Evaluating emerging technologies and their impact on power systems. Assisting with innovation projects involving renewable energy, flexibility services and energy storage. Producing technical reports, presentations and analytical outputs. Working collaboratively with internal teams, external stakeholders and industry partners. Supporting regulatory, compliance and governance activities. Contributing to long term system planning and operational improvements. What We're Looking For You'll ideally have: A degree in STEM, Engineering, Economics, Business or a related discipline. At least 3 years' experience within energy, utilities or another technical or regulated environment. Strong analytical and problem solving skills. Experience using Python, R and/or advanced Excel for data analysis. Excellent communication and stakeholder engagement skills. The ability to interpret complex information and present clear recommendations. Desirable experience includes: Electricity or wider energy sector experience. Renewable energy or decarbonisation projects. Power BI or Tableau. Regulatory or compliance exposure. Knowledge of electricity markets or power systems. What's on Offer Competitive salary. Annual performance bonus. Generous pension contribution. Private medical cover. Hybrid working (3 days office / 2 days home). Enhanced annual leave and wellbeing days. Salary sacrifice schemes including EV and Cycle to Work. Free parking, EV charging and complimentary daily lunch. Excellent learning and career development opportunities. If you're looking to apply your analytical skills to projects that will shape the future of the electricity network, we'd love to hear from you.
09/07/2026
Full time
Future Power Systems Analyst Location: Belfast (Hybrid - 3 days office / 2 days home) Shape the Future of Northern Ireland's Energy System An exciting opportunity has arisen for two Future Power Systems Analysts to join a leading organisation responsible for transforming Northern Ireland's electricity network as it moves towards a cleaner, more sustainable future. Working at the forefront of innovation, you'll contribute to major initiatives supporting decarbonisation, renewable integration and the development of future electricity system operations. This is an excellent opportunity for analytical professionals with experience in the energy sector, utilities or other regulated industries who are passionate about technology, data and system transformation. The Role You'll play a key role in supporting strategic projects focused on future power system development, innovation and operational transformation. Working alongside technical specialists, regulators and industry stakeholders, you'll help analyse complex challenges, develop future solutions and support the implementation of new technologies and operating models. Responsibilities include: Supporting strategic programmes focused on future electricity system transformation. Analysing complex operational and technical data to support decision-making. Evaluating emerging technologies and their impact on power systems. Assisting with innovation projects involving renewable energy, flexibility services and energy storage. Producing technical reports, presentations and analytical outputs. Working collaboratively with internal teams, external stakeholders and industry partners. Supporting regulatory, compliance and governance activities. Contributing to long term system planning and operational improvements. What We're Looking For You'll ideally have: A degree in STEM, Engineering, Economics, Business or a related discipline. At least 3 years' experience within energy, utilities or another technical or regulated environment. Strong analytical and problem solving skills. Experience using Python, R and/or advanced Excel for data analysis. Excellent communication and stakeholder engagement skills. The ability to interpret complex information and present clear recommendations. Desirable experience includes: Electricity or wider energy sector experience. Renewable energy or decarbonisation projects. Power BI or Tableau. Regulatory or compliance exposure. Knowledge of electricity markets or power systems. What's on Offer Competitive salary. Annual performance bonus. Generous pension contribution. Private medical cover. Hybrid working (3 days office / 2 days home). Enhanced annual leave and wellbeing days. Salary sacrifice schemes including EV and Cycle to Work. Free parking, EV charging and complimentary daily lunch. Excellent learning and career development opportunities. If you're looking to apply your analytical skills to projects that will shape the future of the electricity network, we'd love to hear from you.
We have an excellent opportunity for a highly motivated and skilled Product Support Analyst to join our team in Aberdeen. The role will deliver support and maintenance for application services across the UK products portfolio, ensuring applications remain aligned with product roadmaps and business requirements. It may be a Permanent or contract position. If you are a team player with excellent communication skills and prior application support experience, we'd love to hear from you. What you'll do Provides level 1 and level 2 application support and maintenance services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore/offshore business applications Related hardware accessory support and asset management Ensure timely and accurate testing of solutions, patches and other maintenance activities prior to deployment Works with third party vendors to ensure services are supported Engagement with other IS functions to ensure successful deployment of solutions into production Maintains system documentation and ensures knowledge articles are up to date Ensures incident(s) and request(s) are dealt with within agreed SLAs Deploys and manages solutions to meet business requirements as defined by the Products Manager Required to provide out of hours support on an occasional basis for scheduled maintenance, project activities and via the on-call support rota What to bring Experience of Cloud Application services, M365, Azure, SQL. AD Experience of database technologies such as SQL Server and Oracle Experience of application installation and configuration Experience and in-depth knowledge of the support and testing of applications Strong on documentation, processes, and a determined finisher, capable of handling the day-to-day operational pressure Ability to prioritise own workload and meet agreed deadlines Strong organisational skills to be able to juggle multiple issues and changing priorities Excellent communication skills (verbal and written) and the ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential What You'll Get in Return Our competitive salary and benefits package includes a company pension scheme, private medical and dental insurance, group income protection, group life assurance, cycle to work and electric car salary sacrifice scheme. We invest in your development: we will fund your study materials and exam fees, and once you pass, you'll receive an incentive bonus.
06/07/2026
Full time
We have an excellent opportunity for a highly motivated and skilled Product Support Analyst to join our team in Aberdeen. The role will deliver support and maintenance for application services across the UK products portfolio, ensuring applications remain aligned with product roadmaps and business requirements. It may be a Permanent or contract position. If you are a team player with excellent communication skills and prior application support experience, we'd love to hear from you. What you'll do Provides level 1 and level 2 application support and maintenance services Installation, configuration, administration, support, maintenance and troubleshooting of application portfolio Engagement with 3rd party vendors as part of support and maintenance activities Provide support for onshore/offshore business applications Related hardware accessory support and asset management Ensure timely and accurate testing of solutions, patches and other maintenance activities prior to deployment Works with third party vendors to ensure services are supported Engagement with other IS functions to ensure successful deployment of solutions into production Maintains system documentation and ensures knowledge articles are up to date Ensures incident(s) and request(s) are dealt with within agreed SLAs Deploys and manages solutions to meet business requirements as defined by the Products Manager Required to provide out of hours support on an occasional basis for scheduled maintenance, project activities and via the on-call support rota What to bring Experience of Cloud Application services, M365, Azure, SQL. AD Experience of database technologies such as SQL Server and Oracle Experience of application installation and configuration Experience and in-depth knowledge of the support and testing of applications Strong on documentation, processes, and a determined finisher, capable of handling the day-to-day operational pressure Ability to prioritise own workload and meet agreed deadlines Strong organisational skills to be able to juggle multiple issues and changing priorities Excellent communication skills (verbal and written) and the ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential What You'll Get in Return Our competitive salary and benefits package includes a company pension scheme, private medical and dental insurance, group income protection, group life assurance, cycle to work and electric car salary sacrifice scheme. We invest in your development: we will fund your study materials and exam fees, and once you pass, you'll receive an incentive bonus.
Morson Human Resources Limited
Bristol, Gloucestershire
Business Analyst (Information Management) - £500 per day - Inside IR35 - hybrid working from a site near Bristol - 1 to 2 days on average - contract until 31.12.2026. My client, a leading organisation within the UK nuclear sector, is looking to appoint an experienced Business Analyst to support the delivery of major digital and information management initiatives across a highly regulated, technically complex environment. This is an outstanding opportunity to join an organisation at the forefront of one of the UK's most critical industries, where you'll help shape how information is managed to support large scale engineering, operational and business transformation programmes. Working within a collaborative Digital & IT function, you'll partner with business stakeholders, architects, project teams and data specialists to ensure business needs are translated into clear information requirements that enable better decision making across the organisation. Key Responsibilities Engage with business stakeholders to understand, challenge and document business and information requirements. Translate business needs into structured information requirements that support digital solutions, reporting and data management. Analyse information flows, identifying risks, data quality issues and opportunities for improvement. Work closely with Business Architects, Information Architects and project delivery teams to validate requirements and resolve complex business challenges. Produce high quality business analysis documentation, process maps and information flow diagrams. Manage analysis activities across several projects simultaneously, ensuring deliverables are completed on time. Act as the key interface between business users and Digital & IT teams, helping stakeholders access the right Information Management services. Contribute to the continuous improvement of Information Management processes, standards and best practices. What We're Looking For Significant experience as a Business Analyst delivering enterprise scale digital or technology projects. About 5 years experience across the wider systems development lifecycle. Strong experience gathering, analysing and documenting business requirements. The ability to translate business requirements into structured information and data requirements. Excellent stakeholder engagement and communication skills, with experience working across multidisciplinary teams. Experience managing priorities across multiple projects within complex organisations. Strong analytical and problem solving skills. Proficiency with Microsoft Office, including Visio, for producing process maps and information flow documentation. Nuclear Experience Experience working within the nuclear industry or another highly regulated environment such as energy, defence, utilities, aerospace or pharmaceuticals would be highly advantageous. Candidates with experience supporting digital transformation, engineering, asset management, information management or data initiatives within regulated industries will be particularly well suited to this opportunity. Desirable Experience Information Management Information Architecture Information Analysis Master Data Management (MDM) Data Governance Data Administration Database or data platform projects Why Apply? This is an opportunity to work on programmes that are critical to the future of the UK nuclear industry, helping deliver digital capabilities that support the safe, secure and efficient operation of nationally important infrastructure. You will join a collaborative team working on complex, high profile projects, with excellent opportunities for professional development while making a tangible impact within one of the UK's most strategically important sectors.
04/07/2026
Full time
Business Analyst (Information Management) - £500 per day - Inside IR35 - hybrid working from a site near Bristol - 1 to 2 days on average - contract until 31.12.2026. My client, a leading organisation within the UK nuclear sector, is looking to appoint an experienced Business Analyst to support the delivery of major digital and information management initiatives across a highly regulated, technically complex environment. This is an outstanding opportunity to join an organisation at the forefront of one of the UK's most critical industries, where you'll help shape how information is managed to support large scale engineering, operational and business transformation programmes. Working within a collaborative Digital & IT function, you'll partner with business stakeholders, architects, project teams and data specialists to ensure business needs are translated into clear information requirements that enable better decision making across the organisation. Key Responsibilities Engage with business stakeholders to understand, challenge and document business and information requirements. Translate business needs into structured information requirements that support digital solutions, reporting and data management. Analyse information flows, identifying risks, data quality issues and opportunities for improvement. Work closely with Business Architects, Information Architects and project delivery teams to validate requirements and resolve complex business challenges. Produce high quality business analysis documentation, process maps and information flow diagrams. Manage analysis activities across several projects simultaneously, ensuring deliverables are completed on time. Act as the key interface between business users and Digital & IT teams, helping stakeholders access the right Information Management services. Contribute to the continuous improvement of Information Management processes, standards and best practices. What We're Looking For Significant experience as a Business Analyst delivering enterprise scale digital or technology projects. About 5 years experience across the wider systems development lifecycle. Strong experience gathering, analysing and documenting business requirements. The ability to translate business requirements into structured information and data requirements. Excellent stakeholder engagement and communication skills, with experience working across multidisciplinary teams. Experience managing priorities across multiple projects within complex organisations. Strong analytical and problem solving skills. Proficiency with Microsoft Office, including Visio, for producing process maps and information flow documentation. Nuclear Experience Experience working within the nuclear industry or another highly regulated environment such as energy, defence, utilities, aerospace or pharmaceuticals would be highly advantageous. Candidates with experience supporting digital transformation, engineering, asset management, information management or data initiatives within regulated industries will be particularly well suited to this opportunity. Desirable Experience Information Management Information Architecture Information Analysis Master Data Management (MDM) Data Governance Data Administration Database or data platform projects Why Apply? This is an opportunity to work on programmes that are critical to the future of the UK nuclear industry, helping deliver digital capabilities that support the safe, secure and efficient operation of nationally important infrastructure. You will join a collaborative team working on complex, high profile projects, with excellent opportunities for professional development while making a tangible impact within one of the UK's most strategically important sectors.
Job Description Role: Security Resources Manager Location: UK Level: Manager Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement About the Role: As a Manager in the Resources Security industry group, you will be responsible for overseeing security-related activities at clients across the energy, chemicals, and utilities sectors. You will bring together technical, commercial, and industry expertise to help clients address their most complex security challenges, while growing Accenture's security business. We are looking for people with broad expertise across multiple security domains, including security of emerging technologies (e.g., AI), Operational Technology (OT) security, security operations (vulnerability management, detect & response), cyber strategy, and IAM, combined with strong commercial acumen. In this role, you will oversee project delivery, build trusted client relationships, and develop new opportunities. You will act as the bridge between the client, the account team, and Accenture's network of domain experts. Key Responsibilities Client Delivery & Leadership Lead end-to-end delivery of security projects in regulated environments, managing timelines, budgets, and quality to agreed outcomes Act as the primary point of contact for client stakeholders, from technical teams through to C suite, building trust based relationships and ensuring seamless execution Conduct cybersecurity strategy assessments, readiness evaluations, and discovery workshops using industry frameworks and compliance mandates Identify and articulate risks at project, business, and technical levels, delivering proportionate and cost effective mitigation strategies Technical Expertise Perform detailed analysis of secure architectures, identifying vulnerabilities and recommending improvements Design and implement robust cybersecurity solutions tailored to client environments and risk profiles Develop security control frameworks incorporating industry best practices and international standards (NIST, ISO 27001) Create high quality deliverables including threat and risk assessments, security policies, procedures, assurance management plans, and compliance evidence Stay current on emerging threats, AI driven security solutions, and regulatory developments, contributing insights to shape client strategies Commercial & Business Development Drive business development by identifying and qualifying new opportunities within existing accounts and building new client relationships Contribute to sales pursuits, proposals, and commercial responses, with an expectation to support pipeline and revenue targets as Senior Manager Partner with Accenture industry and alliance teams to develop differentiated, go to market security offerings for the Resources sector People Leadership & Growth Lead, coach, and develop teams of security consultants across Analyst, Senior Analyst, Consultant, and Manager levels Provide guidance, knowledge sharing, and skill building that raises the capability of the broader team Contribute to Accenture's thought leadership in security through publications, client presentations, and industry engagements What We Offer: Work on high profile projects spanning critical national infrastructure, advanced manufacturing, and defence clients Access to Accenture's global network of security professionals and world class continuous learning resources Hybrid working with flexibility around client and project needs Structured career progression within a rapidly growing cybersecurity practice Competitive total compensation package including performance bonus An inclusive culture that values diverse thinking and boundaryless collaboration What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications: 30/04/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Qualification What You'll Need: Essential 12+ years of experience in cybersecurity, with a focus on critical infrastructure or regulated industrial environments Proven track record leading complex, multi-workstream security programmes at a senior level Familiarity with security regulations and frameworks (NIST, NIS, CAF) Experience working with both technical teams (engineers, IT/OT) and executive stakeholders Commercial awareness, including experience contributing to business development, bids, or account growth Excellent communication skills - able to translate complex technical risks into clear business impact Willingness to travel across the UK as projects require Highly Valued Professional certifications: GICSP, CISSP, or equivalent Experience across multiple sectors: Energy, Utilities, Manufacturing, Aerospace, Defence, or Critical National Infrastructure Knowledge of security and regulatory standards including NIST, ISO 27001, and CAF Background spanning both advisory and hands on technical implementation Familiarity with AI-enabled security tooling and how emerging technologies are reshaping the threat landscape Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
28/06/2026
Full time
Job Description Role: Security Resources Manager Location: UK Level: Manager Salary: Competitive Salary & Package (Dependent on Experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Note: The above information relates to a specific client requirement About the Role: As a Manager in the Resources Security industry group, you will be responsible for overseeing security-related activities at clients across the energy, chemicals, and utilities sectors. You will bring together technical, commercial, and industry expertise to help clients address their most complex security challenges, while growing Accenture's security business. We are looking for people with broad expertise across multiple security domains, including security of emerging technologies (e.g., AI), Operational Technology (OT) security, security operations (vulnerability management, detect & response), cyber strategy, and IAM, combined with strong commercial acumen. In this role, you will oversee project delivery, build trusted client relationships, and develop new opportunities. You will act as the bridge between the client, the account team, and Accenture's network of domain experts. Key Responsibilities Client Delivery & Leadership Lead end-to-end delivery of security projects in regulated environments, managing timelines, budgets, and quality to agreed outcomes Act as the primary point of contact for client stakeholders, from technical teams through to C suite, building trust based relationships and ensuring seamless execution Conduct cybersecurity strategy assessments, readiness evaluations, and discovery workshops using industry frameworks and compliance mandates Identify and articulate risks at project, business, and technical levels, delivering proportionate and cost effective mitigation strategies Technical Expertise Perform detailed analysis of secure architectures, identifying vulnerabilities and recommending improvements Design and implement robust cybersecurity solutions tailored to client environments and risk profiles Develop security control frameworks incorporating industry best practices and international standards (NIST, ISO 27001) Create high quality deliverables including threat and risk assessments, security policies, procedures, assurance management plans, and compliance evidence Stay current on emerging threats, AI driven security solutions, and regulatory developments, contributing insights to shape client strategies Commercial & Business Development Drive business development by identifying and qualifying new opportunities within existing accounts and building new client relationships Contribute to sales pursuits, proposals, and commercial responses, with an expectation to support pipeline and revenue targets as Senior Manager Partner with Accenture industry and alliance teams to develop differentiated, go to market security offerings for the Resources sector People Leadership & Growth Lead, coach, and develop teams of security consultants across Analyst, Senior Analyst, Consultant, and Manager levels Provide guidance, knowledge sharing, and skill building that raises the capability of the broader team Contribute to Accenture's thought leadership in security through publications, client presentations, and industry engagements What We Offer: Work on high profile projects spanning critical national infrastructure, advanced manufacturing, and defence clients Access to Accenture's global network of security professionals and world class continuous learning resources Hybrid working with flexibility around client and project needs Structured career progression within a rapidly growing cybersecurity practice Competitive total compensation package including performance bonus An inclusive culture that values diverse thinking and boundaryless collaboration What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there may be requirements to spend time onsite with our clients and partners to enable delivery of the first class services we are known for. Closing Date for Applications: 30/04/2026 Accenture reserves the right to close the role prior to this date should a suitable applicant be found. Qualification What You'll Need: Essential 12+ years of experience in cybersecurity, with a focus on critical infrastructure or regulated industrial environments Proven track record leading complex, multi-workstream security programmes at a senior level Familiarity with security regulations and frameworks (NIST, NIS, CAF) Experience working with both technical teams (engineers, IT/OT) and executive stakeholders Commercial awareness, including experience contributing to business development, bids, or account growth Excellent communication skills - able to translate complex technical risks into clear business impact Willingness to travel across the UK as projects require Highly Valued Professional certifications: GICSP, CISSP, or equivalent Experience across multiple sectors: Energy, Utilities, Manufacturing, Aerospace, Defence, or Critical National Infrastructure Knowledge of security and regulatory standards including NIST, ISO 27001, and CAF Background spanning both advisory and hands on technical implementation Familiarity with AI-enabled security tooling and how emerging technologies are reshaping the threat landscape Locations London Additional Information Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
nxzen is a global technology, consulting, and engineering partner advancing the national infrastructure that society depends on. Our mission is to empower energy, utilities, and national infrastructure providers to deliver safer, smarter, and more resilient operations. Backed by leading investors, we combine deep domain expertise with engineering excellence and digital innovation to deliver measurable impact. Our solutions include NNNCo's national-scale IoT networks, EAD's turnkey renewable and grid energy systems, Digital Twin Simulation for real-time predictive optimisation, and N2N's connected infrastructure platform for end-to-end asset intelligence. We help operators modernise, connect, and optimise national systems to meet performance, compliance, and net-zero goals without compromise. The Role This is not a traditional "back-office HR" position. We are seeking a commercially curious and analytically minded HR professional, preferably someone who has completed a graduate HR scheme in a large organisation or begun their career in management consultancy and is eager to apply their skills in a dynamic business environment. As a People & Culture Data and Systems Analyst, you will be central to the P&C Team, leveraging people data, systems insight, and business understanding to facilitate informed decision-making. Collaborating closely with leaders, managers, and the People & Culture (P&C) team, your role will ensure that HR processes, data, and systems proactively enhance business performance beyond mere compliance. You will provide high-quality people data and operational insight throughout the entire employee lifecycle. Key responsibilities include ensuring the accuracy, reliability, and timeliness of people data, translating this information into meaningful insights for management, and acting as an HR enabler to support evidence-based decision-making. In addition, you will focus on continuously improving P&C processes, systems, and reporting to better facilitate growth. This role uniquely combines operational delivery, data analysis, and business partnering, making it an ideal opportunity for individuals looking to advance their careers in commercial HR while impacting business success through insightful data-driven strategies. If you thrive on understanding business dynamics, spotting data patterns, and transforming insights into actionable outcomes, this position is for you. Key Responsibilities In this role, you will play a pivotal function in managing the employee lifecycle while ensuring the efficiency and integrity of HR operations. By leveraging data and systems expertise, you will empower decision-making and enhance the employee's experience at every stage. Your proactive approach will support key processes such as recruitment, onboarding, and compliance, while fostering continuous improvement across People & Culture initiatives. Take ownership of the employee lifecycle, managing processes from offer to onboarding, probation, and exit. Create contracts, offer letters, probation outcomes, and exit documentation with precision. Ensure the integrity and accuracy of people data within systems like Microsoft Dynamics, making it a reliable resource for reporting and strategic decision-making. Support learning and development initiatives by maintaining precise training data and records, grasping their significance to overall business performance. Oversee the coordination of recruitment approvals and manage vacancy postings across designated channels. Analyse recruitment metrics such as vacancies, new hires, leavers, and time-to-hire to inform strategy. Leverage data to identify trends, risks, and opportunities within the recruitment process. Enhance the onboarding experience, recognising its critical role in shaping employee perceptions. Generate comprehensive reports that illuminate workforce trends, attrition, retention, and development needs for leadership insight. Skills & Experience We are seeking a dynamic HR professional with a blend of analytical skills, commercial awareness, and a solid foundation in HR operations. The ideal candidate will have a graduate-level background from a large organization's HR graduate scheme or a management consultancy, coupled with early career HR experience that emphasizes systems and data exposure. Graduate-level experience from: A large organisation HR graduate scheme, or a management consultancy with exposure to data, operations, or transformation A strong understanding of how HR contributes to achieving business outcomes. Proficiency in using data to spot trend and build insights Advanced Excel skills, with confidence in working with HR systems (Microsoft Dynamics preferred). Highly organised, detail-oriented, and dependable. An inherent curiosity about how the business operates and the rationale behind decisions. Confident in engaging with managers and senior stakeholders. Proactive, pragmatic, and focused on finding solutions. Trusted to manage confidential and sensitive information discreetly. CIPD Level 3 or 5 (completed or in progress) or equivalent professional development. Approach challenges with a consultant's mindset: identify issues, analyse relevant data, and recommend actionable solutions. Let's solve your operational challenges together Whether you're upgrading your SCADA systems, accelerating decarbonisation, or strengthening your asset performance, nxzen helps you build infrastructure that's resilient by design.
26/06/2026
Full time
nxzen is a global technology, consulting, and engineering partner advancing the national infrastructure that society depends on. Our mission is to empower energy, utilities, and national infrastructure providers to deliver safer, smarter, and more resilient operations. Backed by leading investors, we combine deep domain expertise with engineering excellence and digital innovation to deliver measurable impact. Our solutions include NNNCo's national-scale IoT networks, EAD's turnkey renewable and grid energy systems, Digital Twin Simulation for real-time predictive optimisation, and N2N's connected infrastructure platform for end-to-end asset intelligence. We help operators modernise, connect, and optimise national systems to meet performance, compliance, and net-zero goals without compromise. The Role This is not a traditional "back-office HR" position. We are seeking a commercially curious and analytically minded HR professional, preferably someone who has completed a graduate HR scheme in a large organisation or begun their career in management consultancy and is eager to apply their skills in a dynamic business environment. As a People & Culture Data and Systems Analyst, you will be central to the P&C Team, leveraging people data, systems insight, and business understanding to facilitate informed decision-making. Collaborating closely with leaders, managers, and the People & Culture (P&C) team, your role will ensure that HR processes, data, and systems proactively enhance business performance beyond mere compliance. You will provide high-quality people data and operational insight throughout the entire employee lifecycle. Key responsibilities include ensuring the accuracy, reliability, and timeliness of people data, translating this information into meaningful insights for management, and acting as an HR enabler to support evidence-based decision-making. In addition, you will focus on continuously improving P&C processes, systems, and reporting to better facilitate growth. This role uniquely combines operational delivery, data analysis, and business partnering, making it an ideal opportunity for individuals looking to advance their careers in commercial HR while impacting business success through insightful data-driven strategies. If you thrive on understanding business dynamics, spotting data patterns, and transforming insights into actionable outcomes, this position is for you. Key Responsibilities In this role, you will play a pivotal function in managing the employee lifecycle while ensuring the efficiency and integrity of HR operations. By leveraging data and systems expertise, you will empower decision-making and enhance the employee's experience at every stage. Your proactive approach will support key processes such as recruitment, onboarding, and compliance, while fostering continuous improvement across People & Culture initiatives. Take ownership of the employee lifecycle, managing processes from offer to onboarding, probation, and exit. Create contracts, offer letters, probation outcomes, and exit documentation with precision. Ensure the integrity and accuracy of people data within systems like Microsoft Dynamics, making it a reliable resource for reporting and strategic decision-making. Support learning and development initiatives by maintaining precise training data and records, grasping their significance to overall business performance. Oversee the coordination of recruitment approvals and manage vacancy postings across designated channels. Analyse recruitment metrics such as vacancies, new hires, leavers, and time-to-hire to inform strategy. Leverage data to identify trends, risks, and opportunities within the recruitment process. Enhance the onboarding experience, recognising its critical role in shaping employee perceptions. Generate comprehensive reports that illuminate workforce trends, attrition, retention, and development needs for leadership insight. Skills & Experience We are seeking a dynamic HR professional with a blend of analytical skills, commercial awareness, and a solid foundation in HR operations. The ideal candidate will have a graduate-level background from a large organization's HR graduate scheme or a management consultancy, coupled with early career HR experience that emphasizes systems and data exposure. Graduate-level experience from: A large organisation HR graduate scheme, or a management consultancy with exposure to data, operations, or transformation A strong understanding of how HR contributes to achieving business outcomes. Proficiency in using data to spot trend and build insights Advanced Excel skills, with confidence in working with HR systems (Microsoft Dynamics preferred). Highly organised, detail-oriented, and dependable. An inherent curiosity about how the business operates and the rationale behind decisions. Confident in engaging with managers and senior stakeholders. Proactive, pragmatic, and focused on finding solutions. Trusted to manage confidential and sensitive information discreetly. CIPD Level 3 or 5 (completed or in progress) or equivalent professional development. Approach challenges with a consultant's mindset: identify issues, analyse relevant data, and recommend actionable solutions. Let's solve your operational challenges together Whether you're upgrading your SCADA systems, accelerating decarbonisation, or strengthening your asset performance, nxzen helps you build infrastructure that's resilient by design.
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
26/06/2026
Full time
Principal Business Analyst Department: Product & Delivery Employment Type: Permanent - Full Time Location: London or Manchester UK About us Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients' toughest challenges and seize their biggest opportunities. That often means combining strategy, data, AI, technology, and change management. Sometimes we manage and operate the systems we create; other times, we hand it over for the client to run - standing by to make improvements when things change. It all comes down to making an impact: improving lives, supporting citizens, streamlining workflows, and making the world a better place. We specialise in public sector and public facing organisations-from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world's most dynamic brands across automotive, retail, financial services, and consumer goods. We work closely (often on site) with our clients; to deliver impact you are keen to help us build the workforce of the future, we should talk. We're all in! That's what gets us out of bed every day. We hope you feel the same. Description We are looking for a Principal Business Analyst to join our growing Product and Delivery practice. As a Principal Business Analyst, you will set the standard for our BA community, providing leadership, guidance, and support to more junior colleagues. You'll work across a wide range of projects in both the public and private sectors, helping organisations deliver better outcomes for their customers, clients, and stakeholders. You'll have proven experience leading teams (including other Business Analysts) and driving improvements in delivery. You'll be confident "speaking digital" with both specialists and non specialists, enjoy tackling complex analytical challenges, and be comfortable contributing to business development activities such as tenders and pitches. Key Responsibilities Lead the investigation of problems and design of business solutions using a range of research and analysis techniques. Identify, manage, and mitigate risks and issues. Gather, consolidate, and interpret complex information, presenting it clearly to both business and technical colleagues. Lead the design of solutions using process, workflow, or digital techniques (including BDD). Refine and develop ideas into viable solutions, enabling colleagues across roles (e.g. product managers, researchers, service designers, developers, and delivery managers) to contribute effectively. Provide thought leadership within Transform's BA community, fostering an open culture of knowledge sharing and best practice. Bring your own ideas, perspectives, and recommendations, drawing on both professional and personal experience. Lead clients in applying best practice, demonstrate account leadership, and ensure quality throughout delivery engagements. Practice Leadership Role model the behaviours and attitudes expected across the practice. Provide line management for junior BAs, supporting their growth and development. Play a key role in BA recruitment, helping attract and assess top talent. Maintain a growth mindset, championing new practices and innovations to keep Transform ahead of the curve. Contribute to wider business growth through capability and community development, knowledge sharing, well being initiatives, proposal development, and brand visibility. Skills, Knowledge and Expertise Proven track record leading teams to improve how organisations deliver for their stakeholders. Experience mentoring and developing BAs, ideally within a community of practice. Experience in team growth activities, including recruitment. Ability to oversee and improve BA deliverables and outputs. Deep understanding of Agile methods and experience working in collaborative, multidisciplinary teams. Skilled in coaching customers on high quality business analysis processes and techniques. Strong ability to capture and clearly articulate organisational needs. Experience using creative, engaging methods to bring requirements and solutions to life for stakeholders. Comfortable working with diverse disciplines and perspectives, aligning them into a shared vision. Strong problem investigation skills with the ability to guide teams toward effective solutions. Proficient at producing evidence, documentation, and reporting to track progress and communicate findings to stakeholders. Holder of a BCS Diploma in Business Analysis (or similar qualification). Demonstratable growth mindset with evidence of continuous learning and improvement. Experience of contributing to wider business growth initiatives and success, both as part of a team and individually. A growth mindset AI curious and ready to embrace opportunities Desirable Skills/Experiences Scrum Mastery or Delivery Management Product Management Data Modelling Testing / QA Management User Research or Service Design Consultancy About us and our benefits Our culture is built on: We raise the bar We look out for each other We embrace our differences We shape a changing world We're all in Our benefits include: Holiday entitlement, 28 days with the option to buy/sell up to 5 days (note that 3 days are held for Christmas holidays) Day off (on or in the week of) your birthday Pension eligibility, up to 5% matched contributions Private healthcare Life assurance Enhanced maternity and enhanced paternity and shared parental leave Cycle to work schemes Gym & retail discounts Regular social events/activities A range of other benefits from our flexible benefits package At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. You'll work alongside curious, authentic experts who care deeply about doing the right thing, for our clients and for each other with no egos, no blame, and no standing on the sidelines. We're all in on creating an environment where people feel supported, included and trusted to do their best work. In return, we ask for curiosity, honesty and a willingness to lean into learning, quality, teamwork, and to making change that truly lasts. We're committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities and those with neurodiverse traits and disabilities. We want you to have the best opportunity to show us who you are and what you can do. Please do let us know if you need any adjustments now or at any point in the recruitment process.
