ICT Technician

ICT Technician, IT Support, Analyst, Engineer, Service Desk, Deskside, 1st line, 2nd line, Windows, Microsoft, Active Directory, SCCM, Exchange, Outlook, Office 365, Apple, Mac, iPad, ITIL - Manchester, Permanent. Morson International is pleased to offer this fantastic role on behalf of our client, which is currently seeking to recruit an ICT Technician who will be based at their client's site in Manchester, UK on a permanent basis. Candidates should have the following knowledge and skills: -Windows Operating Systems -Microsoft Office Packages -Active Directory -Apple Mac OS -Mobile device management - Apple/Android -Imaging systems, SCCM, MDT, etc. -General PC hardware maintenance -ITIL Tasks and Responsibilities: -Assist with the delivery of ICT support services. -Resolve service/support calls as directed by the Service Desk -Provide users with technical support/assistance and report service issues in accordance with the Service Desk policies -Stakeholder management - customer liaison at multiple levels -Provide high-quality customer service -Assist with project work as and when directed Location: Manchester Working Hours: 37.5 per week. Monday - Friday Salary: £18,000 - £20,000 per annum - plus benefits Please note that any successful applicants will need to undertake an enhanced DBS check for this position. This is an excellent role where you will have the opportunity to build on your existing experience and gain new skills within a highly challenging and changing environment. Please send your CV and availability for immediate consideration. Morson International is acting as an approved recruitment partner in relation to this vacancy. For any further information, please contact us. Due to the number of CVs received, should you not hear back from Morson within seven days, your application has been unsuccessful on this occasion