Service Desk Engineer (24/7)

Service Desk Engineer (24/7) We're looking for a Service Desk Engineer who is looking to join a high performing team working a 24/7 shift pattern (4 days, 4 off, 4 nights, 4 off) in an exciting Cloud Managed Service environment with excellent training and development opportunities in a number of technical areas (Cloud, Networking, Virtualisation, Microsoft Infrastructure). What will you be doing? * Remote Management of customer infrastructures * Supporting Data Centre Hosting & Cloud Services * Supporting Security and Networking Services * Dealing with b2b customers to resolve their technical issues * Interacting with Senior Engineers to resolve issues in all areas of Cloud Managed Services. What are we looking for? * Excellent customer service skills * Strong literacy skills for documentation and technical processes * Understanding of PC Hardware and IT infrastructure * Microsoft experience with Windows 7, Office 2007/2010, Windows Networking, 2008 Active Directory and Exchange Server 2007/2010 administration * Basic Networking & Security Skills What can you expect in return? * In addition to a excellent package, you can expect substantial investment in your technical and career development. * Training and accreditations will be fully sponsored along your chosen career track e.g. Cisco Networking, Cloud Computing or Microsoft Infrastructure * A great working environment, with a lively social scene and regular rewards and incentives. If this sounds like your skill-set and the career step you've been looking for, please apply here or send a CV Service Desk Engineer (24/7) Project People Ltd is acting as an Employment Agency in relation to this vacancy