Service Desk Analyst

Service Desk Analyst - Permanent - Berkshire * Excellent customer service skills * Understanding of PC Hardware and IT infrastructure * Experience with Microsoft applications such as Windows7, Office and Active Directory Our client is looking for a Service Desk Analyst to join their growing team on a permanent basis. This is an excellent opportunity to work for a company that offers great training and development potential and an amazing environment to work in. Your duties will include: * Proactive remote management of customer core infrastructures * Supporting data centre hosting and cloud services * Supporting security services * Supporting telephone support services * Working with 3rd party partners to aid in the resolution of incidents You will be expected to work a four days on, four days off, four nights on, four nights off shift pattern If you would like to apply for this opportunity, please send your CV Project People Ltd is acting as an Employment Agency in relation to this vacancy