IT Officer - London

IT Officer 165 Queen’s Gate, London SW7 5HD £20,000 to £26,000 Per Annum, FTE 35 hours per week REPORTING TO: Director of Strategy & Operations OR Chief Executive (tbc) The Role To begin with you will focus on the immediate day-to-day functioning of the equipment the staff use. You will be supported by the client’s external IT specialists who will help you develop your knowledge and skills so that you can take on increasing amounts of responsibility. Ultimately you will be responsible for sourcing and maintaining all the client equipment and for purchasing software, hosting and support services. About you: We are recruiting an IT Officer to provide a full and up to date IT service to enable the team to work flexibly, securely and efficiently so they can deliver the organisations goals. The company is active throughout the UK and its staff travel regularly. They work with over 600 volunteers and hundreds of partner organisations. They are increasingly delivering the activities and programmes online, making more use of digital platforms, online processes and social media. Key Responsibilities: • Provide first-line technical support to staff on the client’s hardware (printer/scanner devices, desk phones, mobiles, laptops, tablets) and software. • Manage the clients: Wired and wireless networks, Network of desk phones and contracts IT Suppliers Domains for the client projects’ microsites and there corporate website • Maintain excellent records including helpdesk ticketing, asset register, risk register, login details for all services, software licences, user accounts, usage monitoring. Person specification The ideal candidate will have • Experience of the following technical areas: - Windows 2008 R2 - Windows 7 - Basic administration of servers and AD - MS Office 365 administration - Basic group policy administration • Good written and spoken communication skills • Willingness to learn and develop • Good time management skills and ability to work independently The post holder will be expected to work outside office hours on occasions, to facilitate upgrades and system changes. Significant periods of out of hours will attract time off in Lieu (TOIL) according to our toil policy TO BE CONSIDERED FOR THIS FANTASTIC OPPORTUNITY PRESS THE APPLY BUTTON NOW OR CALL OUR OFFICE ON (Apply online only)