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Evolve IT Support
2nd Line IT Support Engineer
Evolve IT Support Uttoxeter, Staffordshire
Overview We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter. The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services. This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment. Key Responsibilities Technical Support Act as an escalation point for incidents and service requests passed from First Line Support. Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software. Support staff and students with day-to-day IT issues both remotely and on-site. Configure, deploy and maintain laptops, desktops, tablets and peripheral devices. Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions. Maintain accurate asset records and technical documentation. Escalate complex infrastructure issues to senior members of the IT team when required. Microsoft 365 Administration Administer Microsoft 365 user accounts, licensing and permissions. Manage Microsoft Entra ID user accounts and security groups. Support Exchange Online, Teams, OneDrive and SharePoint. Assist with onboarding and offboarding staff through joiner, mover and leaver processes. Support Microsoft Intune device management activities. Assist with implementation of security and compliance policies. Networking Support Troubleshoot wired and wireless network issues. Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers. Assist with network documentation and monitoring. Liaise with third-party suppliers where appropriate. Education Technology Support Support Management Information Systems (MIS) and associated educational software. Provide support during examination periods and key school events. Maintain classroom and curriculum technology. Support safeguarding, filtering and monitoring solutions in accordance with Trust policies. Team Working Work collaboratively with colleagues across all Trust schools. Provide excellent customer service to teaching and support staff. Contribute to continuous improvement of IT services. Share knowledge and best practice with other members of the IT team. Participate in team meetings, training and professional development activities. Essential Requirements Experience Previous experience working within a school, academy trust or educational environment. Minimum two years' experience in an IT support role. Experience supporting Microsoft 365 environments. Experience troubleshooting Windows 10 and Windows 11 devices. Experience supporting printers, classroom technology and educational systems. Experience using an IT service desk or ticket management system. Technical Knowledge Microsoft 365 administration. Microsoft Entra ID user management. Windows 11 / Windows Server Active Directory administration. Basic networking including: TCP/IP DNS DHCP VLAN concepts Wireless networking Device deployment and management. Personal Skills Excellent problem-solving ability. Strong communication and customer service skills. Ability to manage competing priorities. Professional and approachable manner. Commitment to safeguarding and data security. Full UK driving licence and access to a vehicle. Desirable Requirements Microsoft 365 Fundamentals (MS-900). Microsoft Endpoint Administrator Associate (MD-102). CompTIA Network+. Cisco CCNA. Experience with Microsoft Intune. Experience with SharePoint administration. Experience supporting MIS systems such as Arbor, Bromcom or SIMS. PowerShell knowledge. Working Arrangements Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA). Location: Academy Trust schools based in and around Uttoxeter Contract: Full Time, Full Year Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00 Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel. DBS Check: Enhanced DBS required Why Join Us? Varied role across multiple schools. Supportive and collaborative IT team. Investment in training and certification. Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team. Standard Trust pension scheme. 25 days annual leave plus bank holidays. Laptop provided. Varied work with opportunities to learn new skills. Meaningful work supporting education and improving outcomes for young people. How to Apply To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter. The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services. This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment. Key Responsibilities Technical Support Act as an escalation point for incidents and service requests passed from First Line Support. Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software. Support staff and students with day-to-day IT issues both remotely and on-site. Configure, deploy and maintain laptops, desktops, tablets and peripheral devices. Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions. Maintain accurate asset records and technical documentation. Escalate complex infrastructure issues to senior members of the IT team when required. Microsoft 365 Administration Administer Microsoft 365 user accounts, licensing and permissions. Manage Microsoft Entra ID user accounts and security groups. Support Exchange Online, Teams, OneDrive and SharePoint. Assist with onboarding and offboarding staff through joiner, mover and leaver processes. Support Microsoft Intune device management activities. Assist with implementation of security and compliance policies. Networking Support Troubleshoot wired and wireless network issues. Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers. Assist with network documentation and monitoring. Liaise with third-party suppliers where appropriate. Education Technology Support Support Management Information Systems (MIS) and associated educational software. Provide support during examination periods and key school events. Maintain classroom and curriculum technology. Support safeguarding, filtering and monitoring solutions in accordance with Trust policies. Team Working Work collaboratively with colleagues across all Trust schools. Provide excellent customer service to teaching and support staff. Contribute to continuous improvement of IT services. Share knowledge and best practice with other members of the IT team. Participate in team meetings, training and professional development activities. Essential Requirements Experience Previous experience working within a school, academy trust or educational environment. Minimum two years' experience in an IT support role. Experience supporting Microsoft 365 environments. Experience troubleshooting Windows 10 and Windows 11 devices. Experience supporting printers, classroom technology and educational systems. Experience using an IT service desk or ticket management system. Technical Knowledge Microsoft 365 administration. Microsoft Entra ID user management. Windows 11 / Windows Server Active Directory administration. Basic networking including: TCP/IP DNS DHCP VLAN concepts Wireless networking Device deployment and management. Personal Skills Excellent problem-solving ability. Strong communication and customer service skills. Ability to manage competing priorities. Professional and approachable manner. Commitment to safeguarding and data security. Full UK driving licence and access to a vehicle. Desirable Requirements Microsoft 365 Fundamentals (MS-900). Microsoft Endpoint Administrator Associate (MD-102). CompTIA Network+. Cisco CCNA. Experience with Microsoft Intune. Experience with SharePoint administration. Experience supporting MIS systems such as Arbor, Bromcom or SIMS. PowerShell knowledge. Working Arrangements Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA). Location: Academy Trust schools based in and around Uttoxeter Contract: Full Time, Full Year Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00 Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel. DBS Check: Enhanced DBS required Why Join Us? Varied role across multiple schools. Supportive and collaborative IT team. Investment in training and certification. Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team. Standard Trust pension scheme. 25 days annual leave plus bank holidays. Laptop provided. Varied work with opportunities to learn new skills. Meaningful work supporting education and improving outcomes for young people. How to Apply To apply, please email your CV to hello@evolveitsupport.co.uk.
Rise Technical Recruitment Limited
IT Technician
Rise Technical Recruitment Limited Llanelli, Dyfed
IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems.You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments.The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
22/07/2026
Full time
IT Technician Llanelli - On site £30,000 - £32,000 + Progression + Training + Holiday + Pension Are you an IT support professional looking for a varied role where you can take ownership of technical issues, support users across a busy site, and develop your skills across modern infrastructure and systems?This is a hands-on IT Technician role providing first- and second-line support across a fast-paced operational environment. You will be responsible for diagnosing and resolving technical issues, supporting both hardware and software, and ensuring minimal disruption to business systems.You will work closely with end users and internal teams, handling Service Desk tickets, prioritising workloads, and maintaining excellent communication throughout. This is an ideal opportunity for someone looking to build experience across networking, virtualisation, and enterprise IT environments.The company offers a stable working environment with opportunities to develop technical skills, contribute to system improvements, and be part of a collaborative IT team focused on delivering high-quality support. The Role: Provide 1st and 2nd line IT support across software and hardware systems Log, track, and resolve Service Desk tickets within agreed SLAs Troubleshoot technical issues via phone, email, and face-to-face support Assist with system improvements, updates, and new technology rollouts Monitor recurring issues and contribute to documentation and solutions The Person: Experience in a technical support or helpdesk environment Strong troubleshooting and analytical skills Good knowledge of Microsoft systems, networking, and IT infrastructure Familiarity with technologies such as VMware and databases is beneficial Reference Number: BBBH274672 Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Rise Technical Recruitment Limited
IT Site Technician - Schools
Rise Technical Recruitment Limited Camberley, Surrey
Camberley£26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life BalanceDo you have exposure to offering IT support to educational establishments, either directly or through an MSP?Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation?This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure.This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day.This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support.The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
22/07/2026
Full time
Camberley£26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life BalanceDo you have exposure to offering IT support to educational establishments, either directly or through an MSP?Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation?This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure.This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day.This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support.The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Rise Technical Recruitment Limited
IT Site Technician - Schools
Rise Technical Recruitment Limited Epsom, Surrey
IT Site Technician - Schools Epsom £26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life BalanceDo you have exposure to offering IT support to educational establishments, either directly or through an MSP?Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation?This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure.This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day.This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support.The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
22/07/2026
Full time
IT Site Technician - Schools Epsom £26,777 - £28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life BalanceDo you have exposure to offering IT support to educational establishments, either directly or through an MSP?Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation?This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure.This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day.This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support.The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Xact Placements Limited
Network Manager
Xact Placements Limited
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
22/07/2026
Full time
As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school's ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school's IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the school's ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with school policies. Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively. Take responsibility and line manage the work produced by ICT support staff. Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems. Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups. Training of internal staff. Ideal Candidate: Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting. The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades to a school IT Network system. The role is on full-time basis and the successful candidate will be subject to an enhanced DBS check. The client is offering a salary of between £40,000 - £44,000 negotiable for the right person, benefits include, benefits & wellbeing Hub including electric/hybrid car leasing scheme, salary sacrifice pension scheme, and others.
Amazon
Chief Engineer, Data Centre Engineering Operations, Data Centre Engineering Operations
Amazon
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS- Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. JBRP1_UKTJ
22/07/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers. You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities. Key job responsibilities - Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations - Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc. - Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites - Operate independently, with limited direct management - Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures - Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability - Troubleshoot and report facility and data sever-level events within internal Service Level Agreements (SLA) - Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams - Ensure all safety procedures are adhered to by vendors, and AWS staff - Respond to off hour emergency calls related to his data centers and help with the investigation, mitigation, and recovery of the issue(s). - Candidates should be able to lift up to 40 lbs and or work in elevated locations. - Ability to work in an environment that operates 24/7 with an ability to provide after-hours support as needed. All physical requirements are expected with reasonable accommodations PHYSICAL REQUIREMENTS - Work at height, and from ladders - Perform physical tasks during the shift - Work in a noisy environment, with ear protection About the team About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers PREFERRED QUALIFICATIONS- Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youre applying in isnt listed, please contact your Recruiting Partner. JBRP1_UKTJ
Salesforce Developer
jobs.frontdoordefense.com - Jobboard
Salesforce Developer Implement Salesforce from scratch to enhance the company's CRM capabilities. Location: London Job Tags: Growth About The Role Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. For more information on our cutting-edge technology, visit The position we are recruiting for is a Salesforce Developer, helping us implement Salesforce from scratch and the ground up. The successful person will have a number of years experience developing Salesforce into other companies and will help us achieve a great partnership with Salesforce. Ideally this person will know best practices, some challenges which may arise and help guide our team through the integration process. Responsibilities Support business requirements and deal with all the CRM needs of the business. Provide customised solutions using the Salesforce platform. To communicate with different project managers, stakeholders, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. To troubleshoot any bugs in the system. Create implementation timelines and development goals. Ensure the implementation of agreed architecture and infrastructure meets the scope of Solution Design phase. Monitor systems and infrastructure to ensure they meet both user needs and business goals at present and with the future in mind. Providing training to other junior developers to upskill and share Salesforce knowledge. Candidate requirements Previous experience as a Salesforce Developer Salesforce Platform Developer 1 Certifications Salesforce Platform App Builder Certification Strong understanding of the Salesforce IDE (Integrated Development Environment) Salesforce Advanced Admin Certification Proficiency in various database scripting languages like MYSQL, Apex, Native, VisualForce Intermediate knowledge of JavaScript and C# language Intermediate knowledge of APEX coding standards Well-versed with the Lightning framework Salesforce CPQ experience Hands-on experience with different types of tools of Salesforce IDE Benefits 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance. Life insurance. Pension - 4% employer contribution. Enhanced family leave. Confidential employee Support. Cycle to work scheme.
22/07/2026
Full time
Salesforce Developer Implement Salesforce from scratch to enhance the company's CRM capabilities. Location: London Job Tags: Growth About The Role Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. For more information on our cutting-edge technology, visit The position we are recruiting for is a Salesforce Developer, helping us implement Salesforce from scratch and the ground up. The successful person will have a number of years experience developing Salesforce into other companies and will help us achieve a great partnership with Salesforce. Ideally this person will know best practices, some challenges which may arise and help guide our team through the integration process. Responsibilities Support business requirements and deal with all the CRM needs of the business. Provide customised solutions using the Salesforce platform. To communicate with different project managers, stakeholders, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. To troubleshoot any bugs in the system. Create implementation timelines and development goals. Ensure the implementation of agreed architecture and infrastructure meets the scope of Solution Design phase. Monitor systems and infrastructure to ensure they meet both user needs and business goals at present and with the future in mind. Providing training to other junior developers to upskill and share Salesforce knowledge. Candidate requirements Previous experience as a Salesforce Developer Salesforce Platform Developer 1 Certifications Salesforce Platform App Builder Certification Strong understanding of the Salesforce IDE (Integrated Development Environment) Salesforce Advanced Admin Certification Proficiency in various database scripting languages like MYSQL, Apex, Native, VisualForce Intermediate knowledge of JavaScript and C# language Intermediate knowledge of APEX coding standards Well-versed with the Lightning framework Salesforce CPQ experience Hands-on experience with different types of tools of Salesforce IDE Benefits 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance. Life insurance. Pension - 4% employer contribution. Enhanced family leave. Confidential employee Support. Cycle to work scheme.
Salesforce Developer
jobs.frontdoordefense.com - Jobboard Cambridge, Cambridgeshire
Salesforce Developer Implement Salesforce from scratch to enhance the company's CRM capabilities. Location: Cambridge, England, United Kingdom Job Tags: Growth About The Role Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. For more information on our cutting-edge technology, visit The position we are recruiting for is a Salesforce Developer, helping us implement Salesforce from scratch and the ground up. The successful person will have a number of years experience developing Salesforce into other companies and will help us achieve a great partnership with Salesforce. Ideally this person will know best practices, some challenges which may arise and help guide our team through the integration process. Responsibilities: Support business requirements and deal with all the CRM needs of the business. Provide customised solutions using the Salesforce platform. To communicate with different project managers, stakeholders, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. To troubleshoot any bugs in the system. Create implementation timelines and development goals. Ensure the implementation of agreed architecture and infrastructure meets the scope of Solution Design phase. Monitor systems and infrastructure to ensure they meet both user needs and business goals at present and with the future in mind. Providing training to other junior developers to upskill and share Salesforce knowledge. Candidate requirements: Previous experience as a Salesforce Developer Salesforce Platform Developer 1 Certifications Salesforce Platform App Builder Certification Strong understanding of the Salesforce IDE (Integrated Development Environment) Salesforce Advanced Admin Certification Proficiency in various database scripting languages like MYSQL, Apex, Native, VisualForce Intermediate knowledge of JavaScript and C# language Intermediate knowledge of APEX coding standards Well-versed with the Lightning framework Hands-on experience with different types of tools of Salesforce IDE Benefits: 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance. Life insurance. Pension - 4% employer contribution. Enhanced family leave. Confidential employee Support. Cycle to work scheme.
22/07/2026
Full time
Salesforce Developer Implement Salesforce from scratch to enhance the company's CRM capabilities. Location: Cambridge, England, United Kingdom Job Tags: Growth About The Role Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. For more information on our cutting-edge technology, visit The position we are recruiting for is a Salesforce Developer, helping us implement Salesforce from scratch and the ground up. The successful person will have a number of years experience developing Salesforce into other companies and will help us achieve a great partnership with Salesforce. Ideally this person will know best practices, some challenges which may arise and help guide our team through the integration process. Responsibilities: Support business requirements and deal with all the CRM needs of the business. Provide customised solutions using the Salesforce platform. To communicate with different project managers, stakeholders, and technicians and ensure efficient participation in all the different phases of development from testing to maintenance. To troubleshoot any bugs in the system. Create implementation timelines and development goals. Ensure the implementation of agreed architecture and infrastructure meets the scope of Solution Design phase. Monitor systems and infrastructure to ensure they meet both user needs and business goals at present and with the future in mind. Providing training to other junior developers to upskill and share Salesforce knowledge. Candidate requirements: Previous experience as a Salesforce Developer Salesforce Platform Developer 1 Certifications Salesforce Platform App Builder Certification Strong understanding of the Salesforce IDE (Integrated Development Environment) Salesforce Advanced Admin Certification Proficiency in various database scripting languages like MYSQL, Apex, Native, VisualForce Intermediate knowledge of JavaScript and C# language Intermediate knowledge of APEX coding standards Well-versed with the Lightning framework Hands-on experience with different types of tools of Salesforce IDE Benefits: 23 days holiday + all public holidays. Increasing to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance. Life insurance. Pension - 4% employer contribution. Enhanced family leave. Confidential employee Support. Cycle to work scheme.
Redshore
Senior IT Technician
Redshore Willenhall, West Midlands
THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development
22/07/2026
Full time
THE COMPANY An exciting opportunity has arisen for a Senior IT Technician to join this growing manufacturer of machined components for a range of industries including aerospace. THE JOB To own and improve the Group IT environment across multiple UK sites ensuring high availability, robust cybersecurity and a seamless technology experience for approximately 120 users. This hands on leadership role combines day to day technical delivery with strategic planning, vendor management and service performance accountability. You will be responsible for both on premises and cloud environments and be the primary contact for all infrastructure matters. THE CANDIDATE Experienced in providing 2nd/3rd line technical support in an IT Infrastruture role, you will have a minimum of 2 years' experience within a leadership/senior capacity with service ownership across microsoft 365, networking basics, hardware, security, and the use of support tools. THE PACKAGE Salary up to 45k depending upon experience Pension scheme 33 days holiday Early Friday finish Ongoing training and personal development
HSE Country Business Partner
慨正橡扯
Short Description Function: General Counsel Reports to: Health, Safety and Environment Manager Set up: Hybrid Location: London, UK Why we need this role Reporting to the HSE North Region Business Partner Lead this role mission is to contribute to and be part of the Group HSE department, with specific focus on the day to day operations of HSE in the country where he/she is based and with links into wider European and Global geographies. You'll drive the implementation of the local HSE Plan of Activities (risk assessments, inspections, medical check-ups, HSE training programme, emergency preparedness ) through a good engagement with the external HSE providers (where available), ensuring they comply with their legal obligations and providing on-site customer support to the country staff. Also, you'll manage the ISO 14001:2015 and ISO 45001 certified management system ensuring these certifications / alignment are retained in the country under scope. Lastly, on the role you will also support the HSE North Region Business Partner on the day-to-day management of the Rail Industry Supplier Qualification Scheme (RISQS) requirements to ensure this certification is retained. What you will do Support Colt's Health and Safety Governance model and ensure the country retains ISO 14001:2015, ISO 45001 and RISQS. Supports and completes any HSE administrative tasks needed locally Provide day to day health and safety advisory support to staff within those countries regardless of business area. Support and ensure implementation of the risk assessments procedures, included those conducted by the external providers when applicable. Acts as Duty Holder according to asbestos regulation in the country Contribute to the formulation of global and local HSE procedures. Ensure up to date HSE documents in conjunction with local countries legislation and HSE Management System. Ensure records of work carried out are maintained accurately and on time. Ensure completion of the Emergency Preparedness activities (emergency plans are kept up to date and tested periodically, fire risk assessments are completed, emergency teams are defined, updated and trained, informative documents are up to date ) Manage and implement monitoring inspections/audit programmes, supporting any internal audit conducted in the country, together with periodical reviews of asbestos containing materials (ACMs) of those sites affected. Undertake formal legal impact assessments for the country where based, extending remit when requested to other countries of operation due to business needs. Ensure corrective HSE actions are properly tracked and followed-up until closure in the central action tracker tool. Conduct HSE incident investigations using internal tool and promote a HSE incidents reporting culture Contribute to the HSE communication/culture change programme and web portal content Supervise the completion of e-learning modules released by HSE Group as a part of required HSE training for the country under scope. Work closely with other HSE Team members to deliver against group and local HSE goals. Support the management of any H&S Committee or employee representatives relationships in accordance with local regulations in the country where this role is based. Support HSE country annual budget forecast and its periodical management and follow-up ensuring financial information is kept up-to-date when required. Need to travel inside the country to different sites (where applicable). Key performance indicators (financial and non-financial) HSE Action Plan Activities assigned are completed Number of legal assessments completed Incidents reported and investigated RISQS certification retained ISO 14001:2018 certification retained for the country ISO 45001:2018 country implementation levels / certification retained HSE assigned budget elements are kept up-to-date and followed Relationships and key contacts HSE Group team members Employees (all types), with special focus on operational staff (Facilities, OSP, Critical Infrastructure teams) Service Providers (including Facilities / O&E providers HSE support and monitoring) Public Administration and regulators (when applicable, e.g., Labour Inspection, RISQS authorities, Network Rail, HSE, ORR and RAIB) What we're looking for Skills & Experience A minimum of 1-2 years' experience as H&S technician in a company H&S department (preferable experience in a Telecom safety role) or an external health and safety provider. Experience in an Environmental position is also required together with significant knowledge and experience on rail safety in UK (working within a rail contractor organisation or rail infrastructure owner environment). Must possess at least a formal recognized as H&S technician (e.g. NEBOSH National General Certificate, Tech IOSH) Possess Personal Track Safety certification to be able to attend rail sites Management experience of ISO14001 and/or ISO 45001:20018 certified management systems and RISQS. Experience undertaking Fire Risk Assessments. Experience within a multi-site business operating a matrix management structure. Experience working in the European Landscape. Experience dealing with people from multiple geographies, with differing cultures and management styles is preferable Proficiency in English, written and spoken. Technical writing is needed. Full driving licence should be required Person specification Customer focused with a strong service mindset Demonstrates professional etiquette and high ethical standards Works in a methodical, structured, and pragmatic way Willing to travel within the country as required Comfortable operating in a highly ambiguous and fast paced environment Proven ability to manage competing priorities while working independently Training or facilitation experience is desirable Confident engaging with diverse groups and cultures, including local authorities, new joiners, and visitors It would be desirable: Construction (Design and Management) - CDM experience Experience on CDM related works Be computer literate, confident user of office including Excel (formulas), Word (formatting, hyperlinks and bookmarks), Adobe, Sharepoint. Excellent interpersonal and communication skills
21/07/2026
Full time
Short Description Function: General Counsel Reports to: Health, Safety and Environment Manager Set up: Hybrid Location: London, UK Why we need this role Reporting to the HSE North Region Business Partner Lead this role mission is to contribute to and be part of the Group HSE department, with specific focus on the day to day operations of HSE in the country where he/she is based and with links into wider European and Global geographies. You'll drive the implementation of the local HSE Plan of Activities (risk assessments, inspections, medical check-ups, HSE training programme, emergency preparedness ) through a good engagement with the external HSE providers (where available), ensuring they comply with their legal obligations and providing on-site customer support to the country staff. Also, you'll manage the ISO 14001:2015 and ISO 45001 certified management system ensuring these certifications / alignment are retained in the country under scope. Lastly, on the role you will also support the HSE North Region Business Partner on the day-to-day management of the Rail Industry Supplier Qualification Scheme (RISQS) requirements to ensure this certification is retained. What you will do Support Colt's Health and Safety Governance model and ensure the country retains ISO 14001:2015, ISO 45001 and RISQS. Supports and completes any HSE administrative tasks needed locally Provide day to day health and safety advisory support to staff within those countries regardless of business area. Support and ensure implementation of the risk assessments procedures, included those conducted by the external providers when applicable. Acts as Duty Holder according to asbestos regulation in the country Contribute to the formulation of global and local HSE procedures. Ensure up to date HSE documents in conjunction with local countries legislation and HSE Management System. Ensure records of work carried out are maintained accurately and on time. Ensure completion of the Emergency Preparedness activities (emergency plans are kept up to date and tested periodically, fire risk assessments are completed, emergency teams are defined, updated and trained, informative documents are up to date ) Manage and implement monitoring inspections/audit programmes, supporting any internal audit conducted in the country, together with periodical reviews of asbestos containing materials (ACMs) of those sites affected. Undertake formal legal impact assessments for the country where based, extending remit when requested to other countries of operation due to business needs. Ensure corrective HSE actions are properly tracked and followed-up until closure in the central action tracker tool. Conduct HSE incident investigations using internal tool and promote a HSE incidents reporting culture Contribute to the HSE communication/culture change programme and web portal content Supervise the completion of e-learning modules released by HSE Group as a part of required HSE training for the country under scope. Work closely with other HSE Team members to deliver against group and local HSE goals. Support the management of any H&S Committee or employee representatives relationships in accordance with local regulations in the country where this role is based. Support HSE country annual budget forecast and its periodical management and follow-up ensuring financial information is kept up-to-date when required. Need to travel inside the country to different sites (where applicable). Key performance indicators (financial and non-financial) HSE Action Plan Activities assigned are completed Number of legal assessments completed Incidents reported and investigated RISQS certification retained ISO 14001:2018 certification retained for the country ISO 45001:2018 country implementation levels / certification retained HSE assigned budget elements are kept up-to-date and followed Relationships and key contacts HSE Group team members Employees (all types), with special focus on operational staff (Facilities, OSP, Critical Infrastructure teams) Service Providers (including Facilities / O&E providers HSE support and monitoring) Public Administration and regulators (when applicable, e.g., Labour Inspection, RISQS authorities, Network Rail, HSE, ORR and RAIB) What we're looking for Skills & Experience A minimum of 1-2 years' experience as H&S technician in a company H&S department (preferable experience in a Telecom safety role) or an external health and safety provider. Experience in an Environmental position is also required together with significant knowledge and experience on rail safety in UK (working within a rail contractor organisation or rail infrastructure owner environment). Must possess at least a formal recognized as H&S technician (e.g. NEBOSH National General Certificate, Tech IOSH) Possess Personal Track Safety certification to be able to attend rail sites Management experience of ISO14001 and/or ISO 45001:20018 certified management systems and RISQS. Experience undertaking Fire Risk Assessments. Experience within a multi-site business operating a matrix management structure. Experience working in the European Landscape. Experience dealing with people from multiple geographies, with differing cultures and management styles is preferable Proficiency in English, written and spoken. Technical writing is needed. Full driving licence should be required Person specification Customer focused with a strong service mindset Demonstrates professional etiquette and high ethical standards Works in a methodical, structured, and pragmatic way Willing to travel within the country as required Comfortable operating in a highly ambiguous and fast paced environment Proven ability to manage competing priorities while working independently Training or facilitation experience is desirable Confident engaging with diverse groups and cultures, including local authorities, new joiners, and visitors It would be desirable: Construction (Design and Management) - CDM experience Experience on CDM related works Be computer literate, confident user of office including Excel (formulas), Word (formatting, hyperlinks and bookmarks), Adobe, Sharepoint. Excellent interpersonal and communication skills
Amazon
Data Centre Operations Manager , LHR Data Center Operations (DCO)
Amazon
Job ID: Amazon Data Services UK Limited As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure - the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centres increasingly host high density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably and at pace. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimise operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centres. As emerging technologies - such as high density GPU and AI accelerator platforms, advanced power distribution and liquid cooling systems - become an increasingly important part of how our data centres run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centres or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data centre infrastructure - including rack installation, break fix maintenance and decommissioning - ensuring seamless end to end operational delivery. Leveraging Generative AI and emerging technologies to build in house tools, automate operational workflows and drive continuous improvement across the team. Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co located and in house data centres. Helping build and bring online new data centres. Constantly improving all our processes and procedures. Assisting and managing relationships with external vendors and contractors. Liaising with internal teams and management groups. Ensuring we adhere to and exceed local health & safety standards in all our data centres. Creating and maintaining metrics on all aspects of our data centres and utilising those metrics to drive positive changes. Assisting in implementing service methodologies including incident management, problem management, change management and capacity management. Basic Qualifications Experience communicating complex business concepts in verbal and written form. Experience managing people and leading a team. Experience in crisis management and planning. Experience with budgeting, scheduling and cost reports. Preferred Qualifications Experience in systems administration (Linux or Windows). Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards. Experience working in data centres or critical infrastructure. Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps or other IT infrastructure domain). Experience in trust and safety compliance or risk. Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability or any other legally protected status. We value diverse experiences and encourage all candidates to apply. Protecting your privacy and the security of your data is a top priority; please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
21/07/2026
Full time
Job ID: Amazon Data Services UK Limited As a Data Center Manager at Amazon, you will help operate the world's largest cloud computing infrastructure - the foundation that powers everything from everyday cloud services to the most demanding Artificial Intelligence and Machine Learning workloads. As AWS continues to build and scale, our data centres increasingly host high density AI/ML and accelerated computing alongside our established services, and you will lead the teams that keep this critical infrastructure running safely, reliably and at pace. You will be a proven manager with experience leading teams of high performers. You will have the ability to refine and develop processes that optimise operational excellence in every area of your role, and to drive performance to match the pace at which we build and operate our data centres. As emerging technologies - such as high density GPU and AI accelerator platforms, advanced power distribution and liquid cooling systems - become an increasingly important part of how our data centres run, you will help your team adopt new methods and rise to meet evolving technical demands. You will ideally have previous experience in data centres or a similar technical environment, with a track record of developing strong relationships across both internal and external teams. Key job responsibilities Owning and managing the complete lifecycle of data centre infrastructure - including rack installation, break fix maintenance and decommissioning - ensuring seamless end to end operational delivery. Leveraging Generative AI and emerging technologies to build in house tools, automate operational workflows and drive continuous improvement across the team. Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance. Maintaining existing co located and in house data centres. Helping build and bring online new data centres. Constantly improving all our processes and procedures. Assisting and managing relationships with external vendors and contractors. Liaising with internal teams and management groups. Ensuring we adhere to and exceed local health & safety standards in all our data centres. Creating and maintaining metrics on all aspects of our data centres and utilising those metrics to drive positive changes. Assisting in implementing service methodologies including incident management, problem management, change management and capacity management. Basic Qualifications Experience communicating complex business concepts in verbal and written form. Experience managing people and leading a team. Experience in crisis management and planning. Experience with budgeting, scheduling and cost reports. Preferred Qualifications Experience in systems administration (Linux or Windows). Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards. Experience working in data centres or critical infrastructure. Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps or other IT infrastructure domain). Experience in trust and safety compliance or risk. Amazon is an equal opportunities employer and does not discriminate on the basis of protected veteran status, disability or any other legally protected status. We value diverse experiences and encourage all candidates to apply. Protecting your privacy and the security of your data is a top priority; please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
Network Implementation Engineer III
Google Inc. City Of Westminster, London
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. 3 years of experience in carrier-class environments. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with both Layer 1 physical infrastructure (DWDM, AC/DC power, OSP/ISP) and Layer 2/3 networking (TCP/IP, routing). Preferred qualifications: Experience in developing and implementing automation solutions for network deployment or similar processes. Experience interpreting, validating, and executing complex technical deployment packages. Experience with network installation, network configuration, network infrastructure, network operations, optical engineering and operations, IP backbone, and project management. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world's most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google's data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Deliver Google's network reliably and at scale, with a focus on workflow automation and efficiency. Drive adaptable and scalable approaches, collaborating with cross-functional teams to optimize network deployment cycle time and operational costs through process improvements. Own an area of responsibility, addressing issues, anticipating needs and escalating as necessary, while identifying automation opportunities to improve efficiency and prevent reoccurring failure modes. Maintain accurate network data to drive operational excellence. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
21/07/2026
Full time
Bachelor's degree in Network Engineering or Telecom Engineering, a related technical field, or equivalent practical experience. 3 years of experience in carrier-class environments. Experience working with field operation technicians, engineers, contractors, or vendors in a telecommunications environment. Experience with both Layer 1 physical infrastructure (DWDM, AC/DC power, OSP/ISP) and Layer 2/3 networking (TCP/IP, routing). Preferred qualifications: Experience in developing and implementing automation solutions for network deployment or similar processes. Experience interpreting, validating, and executing complex technical deployment packages. Experience with network installation, network configuration, network infrastructure, network operations, optical engineering and operations, IP backbone, and project management. About the job As a Network Implementation Engineer, you will be the initial point of our efforts to execute deployment, maintenance, and operations of private data networks worldwide. You will work with Technical Program Managers, Network Engineers, Design and Infrastructure Engineers, Field Engineers within Google, as well as construction and telecommunications vendors and contractors, all to position your team and organization for success. You will facilitate faster, better, and more efficient, positive outcomes for the business and our customers. Your objective will be to build the world's most reliable, cost-effective and scalable network to support all of our current and future customers and users globally. Google's network provides services to millions of Internet users around the world. Our metros are on the edge of our network where Google connects to its users. The Network Team is responsible for operating that network reliably and at scale. Our team owns the full life cycle of all space, power, and network assets in all of Google's data centers and metro points of presence globally. From the foundation, we are involved from site acquisition to construction and are accountable for what space and power is delivered. We're involved in every facet of network delivery from architecture and design to installation, configuration, activation, and commissioning. Responsibilities Deliver Google's network reliably and at scale, with a focus on workflow automation and efficiency. Drive adaptable and scalable approaches, collaborating with cross-functional teams to optimize network deployment cycle time and operational costs through process improvements. Own an area of responsibility, addressing issues, anticipating needs and escalating as necessary, while identifying automation opportunities to improve efficiency and prevent reoccurring failure modes. Maintain accurate network data to drive operational excellence. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire. Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
Spectrum IT Recruitment
NOC Engineer
Spectrum IT Recruitment Southampton, Hampshire
The NOC Engineer role is a shift based role, with all shifts outside of office hours are worked remotely, as well as half the day shifts, so you only need to attend the Chandlers Ford office 1-3 days a month. This role offers up to 45,000 base salary, 26 days holidays, 5% Pension and Life Insurance 3 x salary. The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. Cyber Security Experience with Linux Server OS SC Cleared or eligible for clearance. Commercial Networking knowledge. Firewall Configuration Switch and router configuration Understanding of PKI ( public key infrastructure ) and key management. This is a great opportunity for a Network Engineer / Infrastructure Engineer or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role, please apply on online or you can forward your CV to (url removed) or call Ruby on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
21/07/2026
Full time
The NOC Engineer role is a shift based role, with all shifts outside of office hours are worked remotely, as well as half the day shifts, so you only need to attend the Chandlers Ford office 1-3 days a month. This role offers up to 45,000 base salary, 26 days holidays, 5% Pension and Life Insurance 3 x salary. The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. Cyber Security Experience with Linux Server OS SC Cleared or eligible for clearance. Commercial Networking knowledge. Firewall Configuration Switch and router configuration Understanding of PKI ( public key infrastructure ) and key management. This is a great opportunity for a Network Engineer / Infrastructure Engineer or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role, please apply on online or you can forward your CV to (url removed) or call Ruby on (phone number removed). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Tradewind Recruitment
Assistant IT Manager (Bolton)
Tradewind Recruitment Bolton, Lancashire
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
21/07/2026
Full time
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
Tradewind Recruitment
Assistant It Manager
Tradewind Recruitment Ramsbottom, Lancashire
Assistant IT Manager Location: Bolton, Bury, & Halifax (Multi-site) Salary: 34,000 - 36,500 per annum (dependent on experience) Contract: Full Time Permanent Start Date: ASAP Assistant IT Manager - Multi-Academy School Group Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager . This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role As Assistant IT Manager, you will: Support the management of IT services across multiple school sites. Lead, mentor and develop a team of IT Technicians. Provide 2nd and 3rd line technical support where required. Assist with planning, implementing and maintaining ICT infrastructure. Ensure systems remain secure, reliable and compliant with relevant standards. Support Microsoft 365, Active Directory, Windows Server and endpoint management. Monitor network performance and resolve infrastructure issues. Assist with hardware procurement, deployment and asset management. Support disaster recovery, backups and business continuity planning. Work closely with school leadership teams to identify technology improvements. Contribute to IT projects, including system upgrades, migrations and new technology rollouts. Maintain documentation and ensure ICT policies and procedures are followed. The Ideal Candidate We are looking for someone who has: Previous experience in an IT support or infrastructure role, ideally within education. Experience supervising or mentoring IT staff. Strong knowledge of: Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving licence and access to a vehicle, as travel between schools is required. In Return Tradewind Recruitment can offer: Competitive salary. Permanent full-time opportunity. Ongoing professional development. Opportunity to work within a collaborative education environment. Varied and rewarding role with genuine career progression. Dedicated consultant support throughout the recruitment process. How to Apply If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.
21/07/2026
Full time
Assistant IT Manager Location: Bolton, Bury, & Halifax (Multi-site) Salary: 34,000 - 36,500 per annum (dependent on experience) Contract: Full Time Permanent Start Date: ASAP Assistant IT Manager - Multi-Academy School Group Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager . This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role As Assistant IT Manager, you will: Support the management of IT services across multiple school sites. Lead, mentor and develop a team of IT Technicians. Provide 2nd and 3rd line technical support where required. Assist with planning, implementing and maintaining ICT infrastructure. Ensure systems remain secure, reliable and compliant with relevant standards. Support Microsoft 365, Active Directory, Windows Server and endpoint management. Monitor network performance and resolve infrastructure issues. Assist with hardware procurement, deployment and asset management. Support disaster recovery, backups and business continuity planning. Work closely with school leadership teams to identify technology improvements. Contribute to IT projects, including system upgrades, migrations and new technology rollouts. Maintain documentation and ensure ICT policies and procedures are followed. The Ideal Candidate We are looking for someone who has: Previous experience in an IT support or infrastructure role, ideally within education. Experience supervising or mentoring IT staff. Strong knowledge of: Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving licence and access to a vehicle, as travel between schools is required. In Return Tradewind Recruitment can offer: Competitive salary. Permanent full-time opportunity. Ongoing professional development. Opportunity to work within a collaborative education environment. Varied and rewarding role with genuine career progression. Dedicated consultant support throughout the recruitment process. How to Apply If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.
Rise Technical Recruitment Limited
IT Director
Rise Technical Recruitment Limited Sutton, Surrey
Network Manager / IT LeadSutton£47,000 - £52,000 + Pension + Holidays + Excellent Benefits Are you an experienced Network Manager or IT professional looking for the chance to take ownership of a full IT transformation?Do you want a role where you can shape strategy, modernise infrastructure, build a team and make a genuine impact across a school environment?This is an excellent opportunity to join a well-established secondary school that is investing heavily into its IT provision and looking to bring more technical expertise in-house. The school has already made strong progress with staff laptops, interactive classroom technology and Microsoft-based systems, but they are now looking for the right person to take their network, cloud infrastructure and wider IT strategy to the next level.In this role, you will be responsible for leading the school's IT function, managing day-to-day network and helpdesk operations, supporting the move towards cloud-based Microsoft 365 systems, and helping develop a long-term technology roadmap. You will also play a key role in shaping the future IT team, including helping recruit and support an additional IT Technician.The ideal candidate will have strong network management experience and a good understanding of Microsoft 365, cloud migration, infrastructure and IT support. Experience in a school or education environment would be highly beneficial, but candidates from wider industry backgrounds will also be considered if they have the right technical knowledge and motivation to move into a meaningful, long-term role.This is a fantastic opportunity for someone who wants more than a standard support role. You will have the chance to work with a blank canvas, influence strategy, improve systems, support staff and students, and become a key part of the school's future development.The Role Lead and manage the school's IT network and infrastructure Support the transition towards Microsoft 365 and cloud-based systems Manage day-to-day IT operations, network issues and helpdesk support Work with senior leadership on IT strategy, budgets and future development Bring more IT expertise in-house while working alongside external IT partners Help recruit and develop an additional IT Technician Support staff in getting the most out of technology to enhance teaching and learning Fully on-site role within a large secondary school environmentThe Person Experienced Network Manager, IT Manager, Infrastructure Engineer or similar Strong knowledge of networks, Microsoft 365, cloud systems and IT infrastructure Able to balance hands-on technical work with strategic planning Confident supporting users and managing IT priorities across a busy organisation School or education experience would be desirable but is not essential Looking for a long-term role where they can build, improve and take ownership Wants to make a real impact on staff, students and the future of IT provision in a school environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
21/07/2026
Full time
Network Manager / IT LeadSutton£47,000 - £52,000 + Pension + Holidays + Excellent Benefits Are you an experienced Network Manager or IT professional looking for the chance to take ownership of a full IT transformation?Do you want a role where you can shape strategy, modernise infrastructure, build a team and make a genuine impact across a school environment?This is an excellent opportunity to join a well-established secondary school that is investing heavily into its IT provision and looking to bring more technical expertise in-house. The school has already made strong progress with staff laptops, interactive classroom technology and Microsoft-based systems, but they are now looking for the right person to take their network, cloud infrastructure and wider IT strategy to the next level.In this role, you will be responsible for leading the school's IT function, managing day-to-day network and helpdesk operations, supporting the move towards cloud-based Microsoft 365 systems, and helping develop a long-term technology roadmap. You will also play a key role in shaping the future IT team, including helping recruit and support an additional IT Technician.The ideal candidate will have strong network management experience and a good understanding of Microsoft 365, cloud migration, infrastructure and IT support. Experience in a school or education environment would be highly beneficial, but candidates from wider industry backgrounds will also be considered if they have the right technical knowledge and motivation to move into a meaningful, long-term role.This is a fantastic opportunity for someone who wants more than a standard support role. You will have the chance to work with a blank canvas, influence strategy, improve systems, support staff and students, and become a key part of the school's future development.The Role Lead and manage the school's IT network and infrastructure Support the transition towards Microsoft 365 and cloud-based systems Manage day-to-day IT operations, network issues and helpdesk support Work with senior leadership on IT strategy, budgets and future development Bring more IT expertise in-house while working alongside external IT partners Help recruit and develop an additional IT Technician Support staff in getting the most out of technology to enhance teaching and learning Fully on-site role within a large secondary school environmentThe Person Experienced Network Manager, IT Manager, Infrastructure Engineer or similar Strong knowledge of networks, Microsoft 365, cloud systems and IT infrastructure Able to balance hands-on technical work with strategic planning Confident supporting users and managing IT priorities across a busy organisation School or education experience would be desirable but is not essential Looking for a long-term role where they can build, improve and take ownership Wants to make a real impact on staff, students and the future of IT provision in a school environment Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Ict Network Manager
PRIMARY GOAL LTD Manchester, Lancashire
St Patricks RC High School are seeking an ICT Network Manager to join our wonderful team. The Role: Manage the School's network infrastructure, servers and workstations Oversee the technical operation of the School's Information Management System (SIMS) software and Financial Management Systems (FMS), advising as appropriate Responsible for regular maintenance programme and resolving failures in hardware and software and ensuring appropriate 'housekeeping' tasks are implemented Ensure that the network is operational developing network solutions throughout the School, to meet curriculum and administrative needs Ensure that daily back up and appropriate back up protocols are implemented and that a disaster recovery plan is in place Maintain a comprehensive database of all support requests Advise teaching staff on the likely compatibility of new software / hardware; install software / hardware as requested by staff and maintain a record of all installations carried out Assist in the development of School Policies and procedures for the safe and appropriate use of ICT Produce audits and reports on ICT use and costs, demonstrate best value in provision of products and services Ensure all licences are in place as appropriate and to instil a respect for copyright issues within the School Implement and monitor the School's practices for data protection, internet use, email, security and ICT resource management Train staff on the wide range of applications used in School Set up security parameters and ensure virus checks are implemented Be responsible for the management of the School's website and ensure compliance Design and implement changes to School's ICT software and hardware and liaise with consultants on the specifications of new software / hardware and upgrades as appropriate Manage existing technical support agreements and service level agreements with outside agencies as necessary, in conjunction with the School's Finance Department Manage the School's ICT inventory of hardware and software Manage the ICT maintenance budget and to arrange related purchases, this includes contact with suppliers, negotiating to ensure value for money, ordering equipment together with checking and storing equipment / software as appropriate Manage the ICT Technician, including training and appraisal Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the appropriate person Salary: Grade 3A - £32,597 to £35,412
21/07/2026
Full time
St Patricks RC High School are seeking an ICT Network Manager to join our wonderful team. The Role: Manage the School's network infrastructure, servers and workstations Oversee the technical operation of the School's Information Management System (SIMS) software and Financial Management Systems (FMS), advising as appropriate Responsible for regular maintenance programme and resolving failures in hardware and software and ensuring appropriate 'housekeeping' tasks are implemented Ensure that the network is operational developing network solutions throughout the School, to meet curriculum and administrative needs Ensure that daily back up and appropriate back up protocols are implemented and that a disaster recovery plan is in place Maintain a comprehensive database of all support requests Advise teaching staff on the likely compatibility of new software / hardware; install software / hardware as requested by staff and maintain a record of all installations carried out Assist in the development of School Policies and procedures for the safe and appropriate use of ICT Produce audits and reports on ICT use and costs, demonstrate best value in provision of products and services Ensure all licences are in place as appropriate and to instil a respect for copyright issues within the School Implement and monitor the School's practices for data protection, internet use, email, security and ICT resource management Train staff on the wide range of applications used in School Set up security parameters and ensure virus checks are implemented Be responsible for the management of the School's website and ensure compliance Design and implement changes to School's ICT software and hardware and liaise with consultants on the specifications of new software / hardware and upgrades as appropriate Manage existing technical support agreements and service level agreements with outside agencies as necessary, in conjunction with the School's Finance Department Manage the School's ICT inventory of hardware and software Manage the ICT maintenance budget and to arrange related purchases, this includes contact with suppliers, negotiating to ensure value for money, ordering equipment together with checking and storing equipment / software as appropriate Manage the ICT Technician, including training and appraisal Comply with policies and procedures relating to child protection, health, safety, welfare, security, confidentiality and data protection, reporting any concerns to the appropriate person Salary: Grade 3A - £32,597 to £35,412
Deerfoot Recruitment Solutions Limited
IS Technical Support Analyst
Deerfoot Recruitment Solutions Limited Hull, Yorkshire
IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support / Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
20/07/2026
Full time
IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support / Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
hireful.
IT Platforms Technician
hireful. Bristol, Somerset
We are recruiting an IT Platforms technician for a specialist infrastructure and asset management organisation that operates across the UK. If you thrive on keeping complex, business-critical technology environments secure, resilient and future-ready and you want a senior role where your technical judgement genuinely shapes how the organisation runs - this is one to explore. Location: Bristol. Salary: up to £60,000 + Extensive benefits package. Working arrangement: hybrid and flexible working available. Contract type: permanent, full time. What you'll be doing Own the technical health of the organisation's Microsoft 365 estate - including Azure, Entra ID, Intune, Exchange Online, SharePoint, Teams and Defender - monitoring performance, managing alerts and driving proactive improvements. Serve as the primary technical point of contact for third-party vendors and managed service providers, ensuring solutions are aligned to business requirements and delivered to a high standard. Lead the response to major incidents, carrying out root cause analysis, coordinating internal and external teams, and putting in place measures to prevent recurrence. Maintain and develop identity and access management solutions, including SSO, MFA and automated provisioning, alongside the organisation's security, governance and compliance frameworks. What you need to bring Deep working knowledge of Microsoft technologies including Microsoft 365, Azure, Intune, Exchange Online, SharePoint, Teams, Defender, Active Directory, Windows Server and Power Platform. Solid experience managing third-party vendors and service providers, with a track record of coordinating effective IT services and holding partners to account. Good understanding of IT infrastructure fundamentals - networking, firewalls, email security, backup, disaster recovery and identity and access management. A collaborative, proactive approach: you communicate clearly with technical and non-technical stakeholders, take ownership of problems, and see things through to resolution. Why you'll love this job A standout benefits package including private medical insurance, a healthcare cash plan, enhanced maternity and paternity pay, menopause support and access to online GP services. 25 days annual leave increasing with service, a generous private pension plan, life assurance, and genuine flexibility through hybrid and adaptable working arrangements. A real investment in your future - with ongoing learning and development opportunities, support for professional study and memberships, and a culture that takes continuous improvement seriously. If you're ready to take on a senior technical role with real scope and impact, we'd love to hear from you . Apply now with your up-to-date CV and we'll be in touch to discuss the opportunity in more detail.
20/07/2026
Full time
We are recruiting an IT Platforms technician for a specialist infrastructure and asset management organisation that operates across the UK. If you thrive on keeping complex, business-critical technology environments secure, resilient and future-ready and you want a senior role where your technical judgement genuinely shapes how the organisation runs - this is one to explore. Location: Bristol. Salary: up to £60,000 + Extensive benefits package. Working arrangement: hybrid and flexible working available. Contract type: permanent, full time. What you'll be doing Own the technical health of the organisation's Microsoft 365 estate - including Azure, Entra ID, Intune, Exchange Online, SharePoint, Teams and Defender - monitoring performance, managing alerts and driving proactive improvements. Serve as the primary technical point of contact for third-party vendors and managed service providers, ensuring solutions are aligned to business requirements and delivered to a high standard. Lead the response to major incidents, carrying out root cause analysis, coordinating internal and external teams, and putting in place measures to prevent recurrence. Maintain and develop identity and access management solutions, including SSO, MFA and automated provisioning, alongside the organisation's security, governance and compliance frameworks. What you need to bring Deep working knowledge of Microsoft technologies including Microsoft 365, Azure, Intune, Exchange Online, SharePoint, Teams, Defender, Active Directory, Windows Server and Power Platform. Solid experience managing third-party vendors and service providers, with a track record of coordinating effective IT services and holding partners to account. Good understanding of IT infrastructure fundamentals - networking, firewalls, email security, backup, disaster recovery and identity and access management. A collaborative, proactive approach: you communicate clearly with technical and non-technical stakeholders, take ownership of problems, and see things through to resolution. Why you'll love this job A standout benefits package including private medical insurance, a healthcare cash plan, enhanced maternity and paternity pay, menopause support and access to online GP services. 25 days annual leave increasing with service, a generous private pension plan, life assurance, and genuine flexibility through hybrid and adaptable working arrangements. A real investment in your future - with ongoing learning and development opportunities, support for professional study and memberships, and a culture that takes continuous improvement seriously. If you're ready to take on a senior technical role with real scope and impact, we'd love to hear from you . Apply now with your up-to-date CV and we'll be in touch to discuss the opportunity in more detail.
HARRIS FEDERATION
IT Technician
HARRIS FEDERATION
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for an IT Technician to oversee IT support services and project-related activities across a number of our successful primaries in Haringey, Brent and Thurrock. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root-cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd-line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on-site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FOR We are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly.We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people
20/07/2026
Full time
? WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the page. ? ABOUT THIS OPPORTUNITY We are looking for an IT Technician to oversee IT support services and project-related activities across a number of our successful primaries in Haringey, Brent and Thurrock. As a roaming technician, you will provide flexible support to cover short-term absences, vacancies, and additional demand, ensuring the continued delivery of high-quality, ITIL-aligned IT services. ? MAIN AREAS OF RESPONSIBILITY Your responsibilities will include: Providing high-quality IT support, advice and guidance in line with ITIL and HarrisNet principles for Head Office, academy staff and students Logging all IT support needs accurately in the Service Management system Retaining ownership of academy support tickets and updating staff on progress Resolving support tickets within SLA targets Re-routing or escalating tickets to the correct team and working with third line support, Project Managers and stakeholders Identifying, implementing and documenting desktop workarounds in the Knowledgebase Identifying recurring incidents and performing root-cause analysis Notifying key contacts of major incidents affecting service delivery Imaging, deploying and maintaining Windows 11 PCs, laptops, tablets, and Apple iMacs/iPads Installing, configuring and maintaining peripherals (printers, IWBs, projectors) Installing and testing software and updates while ensuring licence compliance Installing, configuring and maintaining VoIP phones Working with local academy Technicians and providing 2nd-line support for complex issues Familiarising yourself with academy network infrastructure and documentation Checking and maintaining server and network infrastructure according to HarrisNET best practice Supporting on-site infrastructure (physical/virtual servers, networking devices) to ensure availability and security WHAT WE ARE LOOKING FOR We are looking for an individual who is highly motivated, takes pride in delivering excellent technical support, and is committed to creating reliable, secure, and efficient IT environments across our academies. We are looking for someone who has a strong eye for troubleshooting, maintaining, and improving IT systems, and who can provide outstanding support to staff and students while ensuring our technology runs smoothly.We would like to hear from you if you are: A confident communicator at all levels, with excellent verbal and written communication skills Self-motivated, with a can-do attitude and a strong commitment to delivering results on time and to a high quality in a fast paced, constantly changing environment Able to self-manage, organise and prioritise tasks and work under pressure during troubleshooting and problem-solving Flexible, adaptable and capable of handling the various pressures and demands associated with this highly customer focussed ICT support role Knowledgeable about Microsoft products, including Office 365 and Office 2016, SharePoint, Apple OS and other desktop related software products Able to demonstrate excellent troubleshooting and resolution skills, backed by a clear, analytical approach to problem solving Able to react quickly and effectively to issues and opportunities For a full job description and person specification, please download the Job Pack. ? APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people

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