ERP Configuration Analyst (Contract) Hybrid/Edinburgh Inside IR35 - £400 per day A leading UK homebuilder is looking for an experienced contractor to join its Homebuilding Product Team, supporting and enhancing key business applications across Finance, Commercial, Construction and Land. This is a hands on role suited to someone who enjoys turning business requirements into working solutions and driving change through system configuration and process improvement, while also contributing to the delivery of the company's future Homebuilding Platform programme. Responsibilities Deliver enhancements and system changes across Finance, Commercial, Construction and Land platforms. Configure applications to meet business requirements and improve user experience. Manage user stories through the full lifecycle, from requirement to deployment. Support sprint planning, backlog refinement and prioritisation activities. Coordinate testing and release activities with business and technical teams. Work with third party suppliers to deliver configuration changes, fixes and enhancements. Act as a key contact for business users across Homebuilding functions, troubleshooting issues and identifying root causes. Recommend and implement improvements to business processes and system usage. Support the delivery of the Homebuilding Platform transformation programme through system configuration, setup, design and testing. Qualifications Experience supporting and enhancing business applications in a Finance, Commercial, Construction or ERP environment. Experience with Microsoft Dynamics / Business Central. Proven experience delivering system changes through configuration rather than software development. Experience managing and delivering user stories and change requests. Strong understanding of system testing, release management and deployment activities. Experience working closely with business users and translating requirements into practical solutions. Ability to manage multiple priorities in a fast paced environment. Desirable Housebuilding or construction industry experience. Experience with Finance and Commercial systems such as Evision, Causeway, COINS or IFS. Agile delivery experience, including sprint planning, backlog management and user story delivery. Experience supporting large scale ERP or business transformation programmes. Bright Purple is proud to be an equal opportunities employer. We partner with clients who share our commitment to diversity and inclusion across the industry.
20/07/2026
Full time
ERP Configuration Analyst (Contract) Hybrid/Edinburgh Inside IR35 - £400 per day A leading UK homebuilder is looking for an experienced contractor to join its Homebuilding Product Team, supporting and enhancing key business applications across Finance, Commercial, Construction and Land. This is a hands on role suited to someone who enjoys turning business requirements into working solutions and driving change through system configuration and process improvement, while also contributing to the delivery of the company's future Homebuilding Platform programme. Responsibilities Deliver enhancements and system changes across Finance, Commercial, Construction and Land platforms. Configure applications to meet business requirements and improve user experience. Manage user stories through the full lifecycle, from requirement to deployment. Support sprint planning, backlog refinement and prioritisation activities. Coordinate testing and release activities with business and technical teams. Work with third party suppliers to deliver configuration changes, fixes and enhancements. Act as a key contact for business users across Homebuilding functions, troubleshooting issues and identifying root causes. Recommend and implement improvements to business processes and system usage. Support the delivery of the Homebuilding Platform transformation programme through system configuration, setup, design and testing. Qualifications Experience supporting and enhancing business applications in a Finance, Commercial, Construction or ERP environment. Experience with Microsoft Dynamics / Business Central. Proven experience delivering system changes through configuration rather than software development. Experience managing and delivering user stories and change requests. Strong understanding of system testing, release management and deployment activities. Experience working closely with business users and translating requirements into practical solutions. Ability to manage multiple priorities in a fast paced environment. Desirable Housebuilding or construction industry experience. Experience with Finance and Commercial systems such as Evision, Causeway, COINS or IFS. Agile delivery experience, including sprint planning, backlog management and user story delivery. Experience supporting large scale ERP or business transformation programmes. Bright Purple is proud to be an equal opportunities employer. We partner with clients who share our commitment to diversity and inclusion across the industry.
About the team Group Information Security (GIS) at OSB supports the business by protecting the bank, its customers, and its critical assets while enabling the organisation to operate safely and effectively. We identify, assess, and manage security risks across people, processes, technology, data, and third-party suppliers, ensuring risks remain within the bank's risk appetite. The function establishes security policies, standards, and governance frameworks, oversees compliance with regulatory and industry requirements, and works closely with business and technology teams to embed security into new products, services, and change initiatives. It also monitors and responds to security incidents, promotes operational resilience, manages third-party security risks, and drives security awareness across the organisation. Through these activities, the security function helps maintain customer trust, supports regulatory compliance, and enables the bank to achieve its strategic objectives while effectively managing risk. What you will be doing? As the Head of Security Operations you will be accountable for the effective operation, continuous improvement and resilience of the Bank's security operations capability, covering Security Operations Centre monitoring and response, Identity and Access Management services, security analysis, operational security controls and supplier-delivered security services. The Head of Security Operations is a senior leadership role within the Group Information Security (GIS) function, reporting directly to the Information Security Director. The role leads a team of approximately 15-20 security professionals located in the UK and India offices, supported where appropriate by third-party managed security service providers. The team provides 24x7 or extended-hours security monitoring and response, identity and access management operations, vulnerability and threat analysis, security tooling administration, control assurance support, reporting, and operational support. Your responsibilities will include Security Operations Leadership & Strategy Leading and developing the Security Operations function, setting clear direction, priorities, and performance expectations for a team of 15-20 professionals Build a high-performing, collaborative and service-focused culture, supported by workforce planning and recruitment, performance management and professional development whilst ensuring the function has the appropriate capability, capacity, tooling, and governance to meet current and future business needs Cyber Security Operations (SOC & Incident Response) Owning the end-to-end security monitoring and cyber incident response, including internal SOC and third-party services Overseeing detection, triage, investigation and response to threats using security tooling (e.g. SIEM, SOAR, EDR/XDR) and acting as the senior escalation point and cyber incident commander where required Ensuring incident response plans, playbooks, testing, and post-incident reviews are effective and continuously improved Identity & Access Management (IAM) Leading IAM operations, ensuring secure, compliant access to systems, data and platforms whilst driving improvements in IAM automation, governance, and control effectiveness, ensuring risks are identified, reported and remediated in line with policy Security Analysis, Assurance & Risk Management Leading security analyst services including threat analysis, vulnerability management, investigations, reporting and control assurance Ensuring security risks, vulnerabilities and control weaknesses are identified, prioritised, and remediated in partnership with technology teams Support risk assessments, change initiatives, and assurance activities while maintaining alignment with risk frameworks, policies, and regulatory requirements Service Delivery, Performance & Continuous Improvement Defining and tracking KPIs, KRIs and SLAs to measure performance, risk reduction and control effectiveness Delivering clear, insightful reporting for operational teams, senior stakeholders, audit and regulators Driving continuous improvement through automation, tooling optimisation, and process enhancements Third-Party & Service Management Managing relationships and performance of security vendors and managed service providers to ensure third-party services meet contractual, regulatory and security requirements Operational Resilience & Business Continuity Ensuring Security Operations services are resilient and recoverable, supporting the Bank through incidents and disruptions whilst maintaining continuity and disaster recovery plans for critical security services Stakeholder Management & Governance Building effective relationships with the wider Group to successfully and effectively achieve the above outlined responsibilities Providing appropriate challenge on risk and control issues and represent Security Operations at IT Security governance forums What's in it for you? We offer a competitive base salary depending on experience from £120,000 - £135,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 50% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Essential experience: Leading a Security Operations function within a complex, regulated or financial services environment managing medium-sized, multi-disciplinary security teams (c.15-25), including analysts, engineers, IAM specialists and team leads Strong operational experience across SOC monitoring, cyber incident response, escalation management and Identity & Access Management Experience delivering security analysis and operational services, including threat and vulnerability management, control monitoring and reporting Strong understanding of risk, audit, compliance and governance requirements within a regulated environment Experience managing third-party security providers, including MSP's and outsourced services Proven ability to develop and use operational metrics and produce effective management reporting Experience in incident management, root cause analysis and continuous improvement, alongside exposure to operational resilience, business continuity and disaster recovery Strong stakeholder management skills, with the ability to influence and clearly communicate complex security issues Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply. If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
17/07/2026
Full time
About the team Group Information Security (GIS) at OSB supports the business by protecting the bank, its customers, and its critical assets while enabling the organisation to operate safely and effectively. We identify, assess, and manage security risks across people, processes, technology, data, and third-party suppliers, ensuring risks remain within the bank's risk appetite. The function establishes security policies, standards, and governance frameworks, oversees compliance with regulatory and industry requirements, and works closely with business and technology teams to embed security into new products, services, and change initiatives. It also monitors and responds to security incidents, promotes operational resilience, manages third-party security risks, and drives security awareness across the organisation. Through these activities, the security function helps maintain customer trust, supports regulatory compliance, and enables the bank to achieve its strategic objectives while effectively managing risk. What you will be doing? As the Head of Security Operations you will be accountable for the effective operation, continuous improvement and resilience of the Bank's security operations capability, covering Security Operations Centre monitoring and response, Identity and Access Management services, security analysis, operational security controls and supplier-delivered security services. The Head of Security Operations is a senior leadership role within the Group Information Security (GIS) function, reporting directly to the Information Security Director. The role leads a team of approximately 15-20 security professionals located in the UK and India offices, supported where appropriate by third-party managed security service providers. The team provides 24x7 or extended-hours security monitoring and response, identity and access management operations, vulnerability and threat analysis, security tooling administration, control assurance support, reporting, and operational support. Your responsibilities will include Security Operations Leadership & Strategy Leading and developing the Security Operations function, setting clear direction, priorities, and performance expectations for a team of 15-20 professionals Build a high-performing, collaborative and service-focused culture, supported by workforce planning and recruitment, performance management and professional development whilst ensuring the function has the appropriate capability, capacity, tooling, and governance to meet current and future business needs Cyber Security Operations (SOC & Incident Response) Owning the end-to-end security monitoring and cyber incident response, including internal SOC and third-party services Overseeing detection, triage, investigation and response to threats using security tooling (e.g. SIEM, SOAR, EDR/XDR) and acting as the senior escalation point and cyber incident commander where required Ensuring incident response plans, playbooks, testing, and post-incident reviews are effective and continuously improved Identity & Access Management (IAM) Leading IAM operations, ensuring secure, compliant access to systems, data and platforms whilst driving improvements in IAM automation, governance, and control effectiveness, ensuring risks are identified, reported and remediated in line with policy Security Analysis, Assurance & Risk Management Leading security analyst services including threat analysis, vulnerability management, investigations, reporting and control assurance Ensuring security risks, vulnerabilities and control weaknesses are identified, prioritised, and remediated in partnership with technology teams Support risk assessments, change initiatives, and assurance activities while maintaining alignment with risk frameworks, policies, and regulatory requirements Service Delivery, Performance & Continuous Improvement Defining and tracking KPIs, KRIs and SLAs to measure performance, risk reduction and control effectiveness Delivering clear, insightful reporting for operational teams, senior stakeholders, audit and regulators Driving continuous improvement through automation, tooling optimisation, and process enhancements Third-Party & Service Management Managing relationships and performance of security vendors and managed service providers to ensure third-party services meet contractual, regulatory and security requirements Operational Resilience & Business Continuity Ensuring Security Operations services are resilient and recoverable, supporting the Bank through incidents and disruptions whilst maintaining continuity and disaster recovery plans for critical security services Stakeholder Management & Governance Building effective relationships with the wider Group to successfully and effectively achieve the above outlined responsibilities Providing appropriate challenge on risk and control issues and represent Security Operations at IT Security governance forums What's in it for you? We offer a competitive base salary depending on experience from £120,000 - £135,000 and a competitive benefits package including: Discretionary annual bonus opportunity of up to 50% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Essential experience: Leading a Security Operations function within a complex, regulated or financial services environment managing medium-sized, multi-disciplinary security teams (c.15-25), including analysts, engineers, IAM specialists and team leads Strong operational experience across SOC monitoring, cyber incident response, escalation management and Identity & Access Management Experience delivering security analysis and operational services, including threat and vulnerability management, control monitoring and reporting Strong understanding of risk, audit, compliance and governance requirements within a regulated environment Experience managing third-party security providers, including MSP's and outsourced services Proven ability to develop and use operational metrics and produce effective management reporting Experience in incident management, root cause analysis and continuous improvement, alongside exposure to operational resilience, business continuity and disaster recovery Strong stakeholder management skills, with the ability to influence and clearly communicate complex security issues Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational. If you need any adjustments or support, we're here to make sure you can show your best self. We are proud to be a Disability Confident employer and are committed to creating an inclusive and accessible workplace where everyone can thrive. We welcome applications from people of all backgrounds and encourage candidates with disabilities and long-term health conditions to apply. If you meet the minimum criteria for the role and would like to be considered under our Disability Confident Scheme, please indicate this on your application. Diversity, Equity & Inclusion Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you. Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
ASA Recruitment's client, a Public Sector organisation in Edinburgh, are currently looking to recruit 2x Business Analysts on a hybrid basis, for initial 12 month contracts (with potential extensions) on a rate c.£450-£475/day outside of IR35 (based on experience). The Role: Our client is undergoing a significant digital transformation, brought about by its own ambitions. They are looking for 2x agile business analysts to work in the Change Department. Essential Experience: Have a proven track record with a minimum of 5 years' experience as an agile BA in software implementation or transformation projects, within multiple business contexts Ability to work alone, quickly get up to speed, identify key stakeholders and form strong working collaborations cross-department Ability to map current working processes across technologies, hardware, buildings; identify new working processes; and identify a route to achieve implementation of new processes including associated business change activities Understanding, influencing and collaborating with stakeholders, users, the business, across departments and within and across teams to identify and define need Leading understanding and definition of goals, benefits and needs, using a variety of techniques including facilitating single or multiple user research sessions and the analysis of data (quantitative and qualitative) Using user story / process mapping, identifying and defining business benefit, value and metrics, roadmaps, epics, features, user stories, including splitting and refining work, and 'as is' and 'to be' states, generating documentation to a good quality and standard, (required within the in-house LOAD methodology) including requirements / user stories Supporting the adoption of agile ways of working and solution delivery at pace, coaching others in the team in agile business analysis mind set, tools and techniques Delivering high quality results and decisions, within scrum cadence tight timescales whilst working under pressure and working with ambiguity YOU SEEK WE FIND
16/07/2026
Full time
ASA Recruitment's client, a Public Sector organisation in Edinburgh, are currently looking to recruit 2x Business Analysts on a hybrid basis, for initial 12 month contracts (with potential extensions) on a rate c.£450-£475/day outside of IR35 (based on experience). The Role: Our client is undergoing a significant digital transformation, brought about by its own ambitions. They are looking for 2x agile business analysts to work in the Change Department. Essential Experience: Have a proven track record with a minimum of 5 years' experience as an agile BA in software implementation or transformation projects, within multiple business contexts Ability to work alone, quickly get up to speed, identify key stakeholders and form strong working collaborations cross-department Ability to map current working processes across technologies, hardware, buildings; identify new working processes; and identify a route to achieve implementation of new processes including associated business change activities Understanding, influencing and collaborating with stakeholders, users, the business, across departments and within and across teams to identify and define need Leading understanding and definition of goals, benefits and needs, using a variety of techniques including facilitating single or multiple user research sessions and the analysis of data (quantitative and qualitative) Using user story / process mapping, identifying and defining business benefit, value and metrics, roadmaps, epics, features, user stories, including splitting and refining work, and 'as is' and 'to be' states, generating documentation to a good quality and standard, (required within the in-house LOAD methodology) including requirements / user stories Supporting the adoption of agile ways of working and solution delivery at pace, coaching others in the team in agile business analysis mind set, tools and techniques Delivering high quality results and decisions, within scrum cadence tight timescales whilst working under pressure and working with ambiguity YOU SEEK WE FIND
# Senior DeveloperOnsite Senior Level CONTRACTPosted: Yesterday SkillsJavaScriptTypeScriptSQLLessAngular.NETEntity FrameworkCode ReviewAzureAzure DevOpsKubernetesCI/CDGit Company LocationEdinburgh, United Kingdom Remote Work PolicyOnsite Job TitleSenior Developer DepartmentApplication Development & Enablement-BG-UK Overview of Department Purpose of RoleThe objective of the Investment & Trading stream is to provide the both the Investment and the Trading business teams with first-class Information System capabilities, including the development and delivery of new applications and enhancements to existing systems. The department is responsible for bespoke and packaged software development, focusing on applications essential to our business and ensuring we have the technological tools we need to develop and grow. To support this work, the Investment & Trading stream is looking for a Senior Developer to join the stream. This role is within the Trading neighbourhood and so relevant experience with trading applications would be advantageous. The Senior Developer role will require you to become an expert across a suite of in-house-built applications, ranging from Oracle PL/SQL and WinForms to web-based applications and third-party products. You will work as part of a team to both design and deliver excellent solutions, with a strong customer focus. The role will also involve production support for existing priority applications. You should possess a thorough understanding of the full software development life cycle process, including collaborating with other project areas as well as Business Analysts, Developers and Testers to enable delivery of applications within an Agile framework. Our culture for learning underpins all of this - we encourage a range of training on a wide range of topics: from our tech stack (Oracle, .NET, Angular, Azure), to investment-focused training on financial concepts, to softer skills. ResponsibilitiesResponsibilities of the role include, but are not limited to: Analyse, design, build and test applications Integration of 3rd-party systems Implement systems in the live environment Liaise with the business teams, building strong, trust-based stakeholder relationships across the department and wider firm Work closely with other members of the other project teams to identify and fulfil business requirements with appropriate technical solutions Provide support to users as required Provide training on developed applications when required Contribute to the development of current standards and procedures within your delivery stream, whilst being responsible for continuous improvement across your project/team Take ownership and accountability of delivering to business requirements and within agreed timescales Provide technical expertise as representation for the business domain/project area/stream Ensure documentation, support and governance of projects and development is in place in line with our professional standards Provide guidance, support and technical supervision to less experienced colleagues Your Knowledge and Experience Oracle SQL and PL/SQL .NET Framework and WinForms .NET Core / .NET Entity Framework / Entity Framework Core Micro-services API development JavaScript development framework (pref. Angular / TypeScript) Experience of working in a containerised environment Understanding of DevOps Kubernetes Messaging (Rabbit/ASB/AMQP) Experience with source control tools such as Git, TFS/TFVC, Azure DevOps and associated delivery practices, including pull requests, code reviews, and CI/CD pipelines. Strong testing mindset, including unit testing, automated testing, and debugging Familiarity with AI tools. Willingness to learn and adopt new AI skills Whole development life cycle experience, analysis, database design and development A focus on maintainability, robustness and performance when designing solutions Experience and knowledge of agile methodologies Experience with trading applications Strong communication abilities - able to build relationships and work collaboratively with business stakeholders and end users in collaboration with Business Analysts to establish requirements Excellent time management and multitasking skills Attention to detail, along with the ability to explain or document ideas Can work independently, given initial sometimes sparse business requirements Can work well within a team environment to collaborate, support and learn from others The Type of Candidate that we're looking for You have strong verbal and written communication skills, combined with experience in technical analysis and the ability to understand and work across a broad range of applications. You're comfortable building strong working relationships with stakeholders and colleagues, take a proactive and flexible approach to your work, and can work both independently and as part of a team with ease. You will provide guidance and help to less experienced developers. You're naturally curious and keen to learn new systems, processes and applications. You have a proven track record of adapting quickly, solving problems and supporting effective delivery. Critical Skills Adaptability Enabling others Improvement mindset Systems thinking Nurture relationships Team working Closing DateJuly 26, 2026
14/07/2026
Full time
# Senior DeveloperOnsite Senior Level CONTRACTPosted: Yesterday SkillsJavaScriptTypeScriptSQLLessAngular.NETEntity FrameworkCode ReviewAzureAzure DevOpsKubernetesCI/CDGit Company LocationEdinburgh, United Kingdom Remote Work PolicyOnsite Job TitleSenior Developer DepartmentApplication Development & Enablement-BG-UK Overview of Department Purpose of RoleThe objective of the Investment & Trading stream is to provide the both the Investment and the Trading business teams with first-class Information System capabilities, including the development and delivery of new applications and enhancements to existing systems. The department is responsible for bespoke and packaged software development, focusing on applications essential to our business and ensuring we have the technological tools we need to develop and grow. To support this work, the Investment & Trading stream is looking for a Senior Developer to join the stream. This role is within the Trading neighbourhood and so relevant experience with trading applications would be advantageous. The Senior Developer role will require you to become an expert across a suite of in-house-built applications, ranging from Oracle PL/SQL and WinForms to web-based applications and third-party products. You will work as part of a team to both design and deliver excellent solutions, with a strong customer focus. The role will also involve production support for existing priority applications. You should possess a thorough understanding of the full software development life cycle process, including collaborating with other project areas as well as Business Analysts, Developers and Testers to enable delivery of applications within an Agile framework. Our culture for learning underpins all of this - we encourage a range of training on a wide range of topics: from our tech stack (Oracle, .NET, Angular, Azure), to investment-focused training on financial concepts, to softer skills. ResponsibilitiesResponsibilities of the role include, but are not limited to: Analyse, design, build and test applications Integration of 3rd-party systems Implement systems in the live environment Liaise with the business teams, building strong, trust-based stakeholder relationships across the department and wider firm Work closely with other members of the other project teams to identify and fulfil business requirements with appropriate technical solutions Provide support to users as required Provide training on developed applications when required Contribute to the development of current standards and procedures within your delivery stream, whilst being responsible for continuous improvement across your project/team Take ownership and accountability of delivering to business requirements and within agreed timescales Provide technical expertise as representation for the business domain/project area/stream Ensure documentation, support and governance of projects and development is in place in line with our professional standards Provide guidance, support and technical supervision to less experienced colleagues Your Knowledge and Experience Oracle SQL and PL/SQL .NET Framework and WinForms .NET Core / .NET Entity Framework / Entity Framework Core Micro-services API development JavaScript development framework (pref. Angular / TypeScript) Experience of working in a containerised environment Understanding of DevOps Kubernetes Messaging (Rabbit/ASB/AMQP) Experience with source control tools such as Git, TFS/TFVC, Azure DevOps and associated delivery practices, including pull requests, code reviews, and CI/CD pipelines. Strong testing mindset, including unit testing, automated testing, and debugging Familiarity with AI tools. Willingness to learn and adopt new AI skills Whole development life cycle experience, analysis, database design and development A focus on maintainability, robustness and performance when designing solutions Experience and knowledge of agile methodologies Experience with trading applications Strong communication abilities - able to build relationships and work collaboratively with business stakeholders and end users in collaboration with Business Analysts to establish requirements Excellent time management and multitasking skills Attention to detail, along with the ability to explain or document ideas Can work independently, given initial sometimes sparse business requirements Can work well within a team environment to collaborate, support and learn from others The Type of Candidate that we're looking for You have strong verbal and written communication skills, combined with experience in technical analysis and the ability to understand and work across a broad range of applications. You're comfortable building strong working relationships with stakeholders and colleagues, take a proactive and flexible approach to your work, and can work both independently and as part of a team with ease. You will provide guidance and help to less experienced developers. You're naturally curious and keen to learn new systems, processes and applications. You have a proven track record of adapting quickly, solving problems and supporting effective delivery. Critical Skills Adaptability Enabling others Improvement mindset Systems thinking Nurture relationships Team working Closing DateJuly 26, 2026
Hamilton Barnes Associates Limited
Edinburgh, Midlothian
Consulting firm has partnered with a leading banking and financial services organisation and is seeking an experienced Customer Journey Manager for a 12-month hybrid contract based in London or Edinburgh (2 days on-site per week). The role focuses on redesigning end-to-end customer journeys across Trade Finance products, shaping API strategy, and driving digital transformation initiatives for a major financial services environment. Responsibilities Support end-to-end mapping of customer journeys across Trade Finance products including Documentary Trade (LCs, Guarantees, Collections) and Open Account (SCF, Receivables Finance) Define "as-is" and "to-be" customer journeys, identifying pain points, inefficiencies, and opportunities for digital and API enablement Embed client journeys into product design, API scope, and delivery roadmaps, collaborating with business, coverage, and client teams to validate findings Work closely with Trade Lab and Engineering teams to define and shape Trade API strategy and use cases, prioritising API-led capabilities such as LC APIs, SCF, and Receivables Translate business requirements into architectural and design artefacts, including solution blueprints and documentation standards Support RFPs, vendor onboarding, and solution evaluation, ensuring alignment to governance forums including Design Authority and Architecture Review Boards Identify and manage dependencies, risks, and integration constraints across complex, multi-system environments Skills / Must Have Strong domain experience in Trade Finance with a solid understanding of end-to-end trade workflows and client journeys Proven experience in customer journey mapping and service design, with the ability to translate client needs into product and technical solutions Familiarity with cloud, data, and modern architecture patterns, and experience working in Agile or hybrid delivery models Strong stakeholder engagement and communication skills, with an understanding of governance frameworks and design review processes Desirable: experience with Trade platforms such as Surecomp, Finastra, FIS, or Credble, and knowledge of Trade digitisation initiatives Contract Details Duration: 12 months Location: London/Edinburgh (Hybrid - 2 days on-site) Start Date: ASAP Salary Market rate
06/07/2026
Full time
Consulting firm has partnered with a leading banking and financial services organisation and is seeking an experienced Customer Journey Manager for a 12-month hybrid contract based in London or Edinburgh (2 days on-site per week). The role focuses on redesigning end-to-end customer journeys across Trade Finance products, shaping API strategy, and driving digital transformation initiatives for a major financial services environment. Responsibilities Support end-to-end mapping of customer journeys across Trade Finance products including Documentary Trade (LCs, Guarantees, Collections) and Open Account (SCF, Receivables Finance) Define "as-is" and "to-be" customer journeys, identifying pain points, inefficiencies, and opportunities for digital and API enablement Embed client journeys into product design, API scope, and delivery roadmaps, collaborating with business, coverage, and client teams to validate findings Work closely with Trade Lab and Engineering teams to define and shape Trade API strategy and use cases, prioritising API-led capabilities such as LC APIs, SCF, and Receivables Translate business requirements into architectural and design artefacts, including solution blueprints and documentation standards Support RFPs, vendor onboarding, and solution evaluation, ensuring alignment to governance forums including Design Authority and Architecture Review Boards Identify and manage dependencies, risks, and integration constraints across complex, multi-system environments Skills / Must Have Strong domain experience in Trade Finance with a solid understanding of end-to-end trade workflows and client journeys Proven experience in customer journey mapping and service design, with the ability to translate client needs into product and technical solutions Familiarity with cloud, data, and modern architecture patterns, and experience working in Agile or hybrid delivery models Strong stakeholder engagement and communication skills, with an understanding of governance frameworks and design review processes Desirable: experience with Trade platforms such as Surecomp, Finastra, FIS, or Credble, and knowledge of Trade digitisation initiatives Contract Details Duration: 12 months Location: London/Edinburgh (Hybrid - 2 days on-site) Start Date: ASAP Salary Market rate
The Role Charles Taylor Group Services Information Technology is looking for a Group IT Support Analyst (Service Delivery) on 12 months fixed term contract to provide timely and efficient 1st, 2nd and 3rd Level support to the organisation's user community in London. The Support Analyst should have extensive experience administrating common services including Windows 11, Office 365, Intune device management, Active Directory, deploying laptop builds, and time management. Please note that this opening could be for an entry level or associate level role and individuals would be provided sufficient training to perform their duties in course of time. The most important attribute here would be client / customer facing skills. Key Responsibilities Respond to requests for IT support and services (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the defined SLA timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd/3rd line support while working with other support workgroups (Infrastructure, Application Support, Networks, etc.) to resolve/fulfil incidents, requests, and problems. Log and track the status of assigned requests for IT support and services, ensuring regular customer updates. Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes and ensuring compliance with licensing requirements. Provide technical solutions to IT and business requests/requirements, engaging with key IT Stakeholders where appropriate. Provide the relevant equipment and support for meetings as required by the business. Follow the defined department ITIL processes and procedures, and wider company standards, policies, and procedures; providing feedback on processes where improvement opportunities are identified. Maintain the hardware inventory to ensure accuracy and strictly follow the procurement process. Perform proactive maintenance on supported systems, ensuring supported offices are visited for IT maintenance on the agreed schedule. Provide regular updates to customers, and to the BAU Team, Group IT Delivery Managers and Head of Service Delivery, on progress with items, escalating issues where a technical or management escalation is required. Build positive relationships with users to enhance the level of service provided. Positively contribute ideas and feedback to help the team grow and improve; participate actively in team meetings and other activities as required. Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Advanced Active Directory administration (user and group management, adding objects to the domain, etc.) Hardware installation and troubleshooting, including laptops, desktops, telephones, smartphones & tablets, printers, and other peripherals. Mandatory current experience with Windows 11 installation, support, and troubleshooting. Exposure to common applications i.e. CoPilot, Intune, Office 365 (and other Microsoft Applications). Experience with Teams calling setup & management. Experience in building/imaging software for deploying corporate standard images to standard desktop hardware using Intune. iPhone configuration, support, and user assistance, including mobile device management solutions such as Intune. Understanding of Service Management concepts. ITIL foundation qualified (preferred). Experience in IT Service management logging systems; ideally Service Now or similar. Ability to work independently and as part of a team. Ability to prioritise own workload and meet agreed deadlines. Ability to communicate effectively at all levels. About Us Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines serving a blue chip international customer base that includes insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds. Our Group Business Services (GBS) function supports the overall efficiency and effectiveness of the company ensuring that teams have the tools, systems and support needed to deliver high quality client solutions. Focused on finance operations, HR services, IT infrastructure, legal and compliance support, and workplace management, the GBS function enables the business to operate with agility, maintain compliance and focus on delivering value to our clients. Expertise you can trust - for more information, please visit Why join Charles Taylor? Charles Taylor prides itself on being a people centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job specific skills development, online and in person training, as well as study assistance for professional qualifications. Our Values Accountability (We take ownership and responsibility) We all have a role to play in Charles Taylor's growth and overall success. Agility (We learn, evolve and adapt quickly) We anticipate, prepare for and adapt to change; it's how we stay competitive. Care (We are compassionate and human) We are approachable and genuinely interested in others. Collaboration (We are one) We are unique but united in our work. Integrity (We do the right thing) At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
26/06/2026
Full time
The Role Charles Taylor Group Services Information Technology is looking for a Group IT Support Analyst (Service Delivery) on 12 months fixed term contract to provide timely and efficient 1st, 2nd and 3rd Level support to the organisation's user community in London. The Support Analyst should have extensive experience administrating common services including Windows 11, Office 365, Intune device management, Active Directory, deploying laptop builds, and time management. Please note that this opening could be for an entry level or associate level role and individuals would be provided sufficient training to perform their duties in course of time. The most important attribute here would be client / customer facing skills. Key Responsibilities Respond to requests for IT support and services (including incidents and service requests) in a timely, polite, and efficient fashion, while adhering to the defined SLA timeframes using our IT Service Management tools. Analyse and resolve 1st/2nd/3rd line support while working with other support workgroups (Infrastructure, Application Support, Networks, etc.) to resolve/fulfil incidents, requests, and problems. Log and track the status of assigned requests for IT support and services, ensuring regular customer updates. Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes and ensuring compliance with licensing requirements. Provide technical solutions to IT and business requests/requirements, engaging with key IT Stakeholders where appropriate. Provide the relevant equipment and support for meetings as required by the business. Follow the defined department ITIL processes and procedures, and wider company standards, policies, and procedures; providing feedback on processes where improvement opportunities are identified. Maintain the hardware inventory to ensure accuracy and strictly follow the procurement process. Perform proactive maintenance on supported systems, ensuring supported offices are visited for IT maintenance on the agreed schedule. Provide regular updates to customers, and to the BAU Team, Group IT Delivery Managers and Head of Service Delivery, on progress with items, escalating issues where a technical or management escalation is required. Build positive relationships with users to enhance the level of service provided. Positively contribute ideas and feedback to help the team grow and improve; participate actively in team meetings and other activities as required. Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Advanced Active Directory administration (user and group management, adding objects to the domain, etc.) Hardware installation and troubleshooting, including laptops, desktops, telephones, smartphones & tablets, printers, and other peripherals. Mandatory current experience with Windows 11 installation, support, and troubleshooting. Exposure to common applications i.e. CoPilot, Intune, Office 365 (and other Microsoft Applications). Experience with Teams calling setup & management. Experience in building/imaging software for deploying corporate standard images to standard desktop hardware using Intune. iPhone configuration, support, and user assistance, including mobile device management solutions such as Intune. Understanding of Service Management concepts. ITIL foundation qualified (preferred). Experience in IT Service management logging systems; ideally Service Now or similar. Ability to work independently and as part of a team. Ability to prioritise own workload and meet agreed deadlines. Ability to communicate effectively at all levels. About Us Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents. Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers' experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines serving a blue chip international customer base that includes insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds. Our Group Business Services (GBS) function supports the overall efficiency and effectiveness of the company ensuring that teams have the tools, systems and support needed to deliver high quality client solutions. Focused on finance operations, HR services, IT infrastructure, legal and compliance support, and workplace management, the GBS function enables the business to operate with agility, maintain compliance and focus on delivering value to our clients. Expertise you can trust - for more information, please visit Why join Charles Taylor? Charles Taylor prides itself on being a people centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance. We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job specific skills development, online and in person training, as well as study assistance for professional qualifications. Our Values Accountability (We take ownership and responsibility) We all have a role to play in Charles Taylor's growth and overall success. Agility (We learn, evolve and adapt quickly) We anticipate, prepare for and adapt to change; it's how we stay competitive. Care (We are compassionate and human) We are approachable and genuinely interested in others. Collaboration (We are one) We are unique but united in our work. Integrity (We do the right thing) At all times, we act with responsibility and respect. Equal Opportunity Employer At Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital or family status, race, religion, sex or sexual orientation. We recognise that Diversity, Equity and Inclusion is essential in enabling us to deliver better insurance outcomes and fulfilling our responsibilities to clients, colleagues, and the community. We proactively promote and celebrate differences and strive to create an environment where our people feel included and can reach their full potential. We take pride in our inclusive and diverse culture, which is supported by strong partnerships and a transparent, fair recruitment process.
