NOC Engineer

A fantastic opportunity has arisen at one of the UK's largest Cloud Services providers. Based in Farnborough, they provide solutions to a range of UK public sector organisations including Education, Defence, Local and National government projects, Policing and related areas. They are seeking an experienced and qualified NOC Engineer to join their busy team in Hampshire. As part of of the newly created Operations Centre team, the successful NOC Engineer will be working on a 5-week rota on a 24/7 team. Key Responsibilities As a senior member of the NOC, you will be expected to technically mentor your team, prioritising work to meet service targets including: Performing second pass problem determination and troubleshooting of all Incidents. Making recommendations and taking recovery actions as directed. Execution of Changes and Restores. Maintain handover logs, ticket updates and the creation of regular & on demand reports as required. Other tasks and responsibilities will be given as necessary which may not at present be recognised but will ensure the successful operation of the company where flexibility is paramount. This is a Shift role that includes Night, Weekend and Bank Holiday working. You will also be required to be part of an informal standby rota. To be eligible for the NOC Engineer role, you must meet the following requirements: All candidates must be resident in the UK for at least five years as this role includes undergoing and maintaining UK government security clearance. Proven successful track record of within the IT or related industry Excellent OS skills (Windows/Linux) Working knowledge of VMWare and virtualisation Working knowledge of Network technologies Proven analytical skills Experience of running a business critical platform in a 24/7 environment Experience with helpdesk tools within an ITIL environment. Disciplined, organised and self-motivated. Excellent Communication skills Keen attention to detail Strong customer service orientation From a technology point of view, familiarity with the following systems and processes: Windows Server (Apply online only) / 2016) and accompanying systems SAN storage, RAID experience UCS Blade servers and similar Cisco products and services Experience with firewalls, anti-virus and security packages Virtualisation tecnologies such as VMWare, vSphere etc - along with load balancing tecnologies In return, you get an excellent base salary along with a shift allowance of £5.3K. Breakfasts are free on Fridays and the role comes with healthcare, childcare vouchers, pension, life assurance and a cycle to work scheme. The Farnborough site has access to an onsite restaurant and gym facilities. For more information or to make an application, please contact matthew.newton (at) belindaholmes (dot) co (dot) uk or make an application here