Senior Data Analyst - Contract Day Rate: 450 - 650 per day Location: Hybrid Remote Contract: 6 Months Data Idols are working with an established organisation looking for an experienced Senior Full Stack Data Analyst to join their growing data team on a contract basis. This is a great opportunity to work with a modern data stack, taking ownership of end-to-end analytics solutions and delivering meaningful insights that support business decisions. The Opportunity As a Senior Data Analyst, you'll work across data analytics and analytics engineering, developing scalable data models, dashboards and analytical solutions. You'll collaborate with technical teams and business stakeholders to understand requirements, analyse complex datasets and deliver actionable insights. You'll also help improve data quality, streamline processes and support the development of reliable, scalable analytics solutions. Skills and Experience Advanced SQL skills, alongside hands-on experience with Python and dbt Experience with cloud-based data platforms, ideally BigQuery Experience with Looker, LookML or similar BI tools Strong understanding of data modelling, reporting and data visualisation Experience translating complex data into actionable business insights Excellent stakeholder management and communication skills If you're an experienced Senior Data Analyst who enjoys working across the full analytics stack and delivering high-quality data solutions, we'd love to hear from you. Senior Data Analyst - Contract
09/11/2026
Full time
Senior Data Analyst - Contract Day Rate: 450 - 650 per day Location: Hybrid Remote Contract: 6 Months Data Idols are working with an established organisation looking for an experienced Senior Full Stack Data Analyst to join their growing data team on a contract basis. This is a great opportunity to work with a modern data stack, taking ownership of end-to-end analytics solutions and delivering meaningful insights that support business decisions. The Opportunity As a Senior Data Analyst, you'll work across data analytics and analytics engineering, developing scalable data models, dashboards and analytical solutions. You'll collaborate with technical teams and business stakeholders to understand requirements, analyse complex datasets and deliver actionable insights. You'll also help improve data quality, streamline processes and support the development of reliable, scalable analytics solutions. Skills and Experience Advanced SQL skills, alongside hands-on experience with Python and dbt Experience with cloud-based data platforms, ideally BigQuery Experience with Looker, LookML or similar BI tools Strong understanding of data modelling, reporting and data visualisation Experience translating complex data into actionable business insights Excellent stakeholder management and communication skills If you're an experienced Senior Data Analyst who enjoys working across the full analytics stack and delivering high-quality data solutions, we'd love to hear from you. Senior Data Analyst - Contract
Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
27/08/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Your new role We are looking for an experienced FInance Business / Data Analyst to support a focused piece of work improving visibility across key financial and operational performance measures. This is a short term opportunitty for an initial 4 - 6 weeks. The role will work closely with Finance and operational stakeholders to define the right KPIs, understand the underlying data, identify data quality issues and translate requirements into a prioritised Power BI delivery backlog. This is a hands-on role, taking requirements from initial definition through to dashboard development, validation and business handover. Key Responsibilities Define and prioritise key metrics across billing, cash collection, debt, revenue leakage and financial impact. Establish clear KPI definitions, ownership, calculation methodologies and performance targets. Map KPIs back to the appropriate source systems and underlying data. Identify and document data gaps, quality issues, inconsistencies and manual dependencies that could impact reporting. Work with Finance and operational stakeholders to understand reporting requirements and translate these into clear technical deliverables. Create and manage a prioritised Power BI development backlog, including user requirements and acceptance criteria. Build and deliver the highest-priority Power BI dashboards and reports. Validate dashboard outputs with Finance and operational owners to ensure accuracy and stakeholder confidence. Ensure reporting provides a trusted view of both operational performance and financial value. Document the solution, KPI definitions and reporting processes. Skills & Experience The successful candidate will ideally have:Strong hands-on Power BI development experience. Experience developing dashboards and MI within a Finance, commercial or operational environment. Good understanding of financial and operational KPIs, particularly around billing, cash collection, debt or revenue. Experience taking ambiguous business requirements and translating them into clearly defined KPIs and reporting solutions. Strong data analysis and data mapping skills. Experience identifying and resolving data quality and reporting issues. Ability to define requirements, user stories and acceptance criteria for BI development. Strong stakeholder management skills, particularly when working with Finance and senior operational stakeholders. Ability to challenge existing metrics and reporting processes where appropriate. Comfortable working independently and taking ownership of delivery from discovery through to implementation and handover. This would suit someone who sits between Finance, Business Analysis and Power BI development rather than a pure dashboard developer. They need to be comfortable challenging stakeholders on what they actually need to measure, understanding where the data comes from, and then getting hands-on to build the reporting solution. What you'll get in return c 300 per day (Inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
11/11/2026
Contractor
Your new role We are looking for an experienced FInance Business / Data Analyst to support a focused piece of work improving visibility across key financial and operational performance measures. This is a short term opportunitty for an initial 4 - 6 weeks. The role will work closely with Finance and operational stakeholders to define the right KPIs, understand the underlying data, identify data quality issues and translate requirements into a prioritised Power BI delivery backlog. This is a hands-on role, taking requirements from initial definition through to dashboard development, validation and business handover. Key Responsibilities Define and prioritise key metrics across billing, cash collection, debt, revenue leakage and financial impact. Establish clear KPI definitions, ownership, calculation methodologies and performance targets. Map KPIs back to the appropriate source systems and underlying data. Identify and document data gaps, quality issues, inconsistencies and manual dependencies that could impact reporting. Work with Finance and operational stakeholders to understand reporting requirements and translate these into clear technical deliverables. Create and manage a prioritised Power BI development backlog, including user requirements and acceptance criteria. Build and deliver the highest-priority Power BI dashboards and reports. Validate dashboard outputs with Finance and operational owners to ensure accuracy and stakeholder confidence. Ensure reporting provides a trusted view of both operational performance and financial value. Document the solution, KPI definitions and reporting processes. Skills & Experience The successful candidate will ideally have:Strong hands-on Power BI development experience. Experience developing dashboards and MI within a Finance, commercial or operational environment. Good understanding of financial and operational KPIs, particularly around billing, cash collection, debt or revenue. Experience taking ambiguous business requirements and translating them into clearly defined KPIs and reporting solutions. Strong data analysis and data mapping skills. Experience identifying and resolving data quality and reporting issues. Ability to define requirements, user stories and acceptance criteria for BI development. Strong stakeholder management skills, particularly when working with Finance and senior operational stakeholders. Ability to challenge existing metrics and reporting processes where appropriate. Comfortable working independently and taking ownership of delivery from discovery through to implementation and handover. This would suit someone who sits between Finance, Business Analysis and Power BI development rather than a pure dashboard developer. They need to be comfortable challenging stakeholders on what they actually need to measure, understanding where the data comes from, and then getting hands-on to build the reporting solution. What you'll get in return c 300 per day (Inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
I'm partnering with an established organisation within the London insurance market to recruit a Senior Operational Resilience Analyst, specialising in Business Continuity Management (BCM) and Operational Resilience Testing. This is an opportunity to take ownership of the BCM life cycle and play a key role in shaping and delivering an integrated, multi-year resilience testing programme across its own operations and wider insurance business. The position will focus on ensuring Important Business Services (IBSs) can withstand and recover from severe-but-plausible disruption within approved impact tolerances. You'll bring together business continuity, crisis preparedness, resilience testing, technology recovery and third-party dependencies, working closely with Business Operations, Technology and external stakeholders to strengthen overall business resilience. Key responsibilities *Business Continuity & Operational Resilience* - Own the Business Continuity Management (BCM) life cycle, including coordinating Business Impact Analyses (BIAs), maintaining continuity plans, crisis management procedures and recovery runbooks. - Align recovery priorities and dependencies with Important Business Services (IBSs) and approved impact tolerances. - Ensure resilience plans and supporting documentation remain current, appropriately validated and aligned with business changes. *Resilience Testing & Scenario Design* - Develop, secure approval for and maintain an integrated multi-year resilience testing strategy and annual delivery programme. - Design and lead severe-but-plausible scenarios, building increasingly sophisticated simulations and exercises. - Coordinate and facilitate end-to-end exercises involving business operations, technology teams and external partners. - Test crisis activation, escalation, decision-making, business workarounds, recovery processes, data integrity and internal/external communications. - Coordinate participation in Lloyd's and wider insurance market exercises. *Technology & Third-Party Resilience* - Integrate business continuity testing with IT Disaster Recovery and Cyber Response arrangements. - Assess dependencies on technology services, critical suppliers and material outsourcing arrangements. - Coordinate the business continuity elements of risk-based supplier and outsourcing exercises. - Work alongside IT teams to incorporate technical recovery assurance, supplier testing findings and recovery evidence into wider resilience assessments. *Continuous Improvement & Recovery Assurance* - Assess exercise outcomes against approved impact tolerances, identifying vulnerabilities and gaps in demonstrated recovery capability. - Lead post-exercise and relevant incident reviews, capturing lessons learned and agreeing improvement actions. - Track remediation, challenge overdue actions and coordinate retesting to validate improvements. - Maintain robust testing evidence and report outcomes, limitations and recovery capabilities to relevant stakeholders. What we're looking for - Demonstrable experience owning or delivering Business Continuity Management and Operational Resilience programmes within a regulated financial services environment. - Practical experience designing and facilitating resilience testing, including severe-but-plausible scenarios and increasingly sophisticated exercises. - Strong understanding of Business Impact Analysis, continuity planning, recovery strategies and Important Business Services. - Experience in crisis and major incident management, including escalation, response, communications and recovery arrangements. - Understanding of technology disaster recovery, cyber response and third-party dependencies. - Experience assessing testing outcomes, identifying vulnerabilities, managing remediation and validating improvements through retesting. - Knowledge of UK operational resilience requirements and relevant PRA and FCA frameworks. *Desirable:* - Experience within the Lloyd's market, managing agents, syndicates or wider insurance environment. - Familiarity with Lloyd's central services, shared dependencies and market-wide resilience exercises. - Experience with material outsourcing and third-party resilience testing. - Relevant professional qualifications such as CBCI or equivalent. Who might this suit? Senior Operational Resilience Analysts, Business Continuity Managers, Senior BCM Analysts, Resilience Testing Leads and Technology Resilience professionals looking to take greater ownership of a business-wide resilience testing programme. A relevant opportunity for someone who enjoys combining business continuity, crisis preparedness, technology recovery and practical resilience testing within a complex insurance environment. Interested in finding out more? If you have experience across Operational Resilience, BCM or resilience testing and would like to explore the opportunity, I'd be keen to have a confidential conversation. Please get in touch directly or message me for further details.
11/11/2026
Full time
I'm partnering with an established organisation within the London insurance market to recruit a Senior Operational Resilience Analyst, specialising in Business Continuity Management (BCM) and Operational Resilience Testing. This is an opportunity to take ownership of the BCM life cycle and play a key role in shaping and delivering an integrated, multi-year resilience testing programme across its own operations and wider insurance business. The position will focus on ensuring Important Business Services (IBSs) can withstand and recover from severe-but-plausible disruption within approved impact tolerances. You'll bring together business continuity, crisis preparedness, resilience testing, technology recovery and third-party dependencies, working closely with Business Operations, Technology and external stakeholders to strengthen overall business resilience. Key responsibilities *Business Continuity & Operational Resilience* - Own the Business Continuity Management (BCM) life cycle, including coordinating Business Impact Analyses (BIAs), maintaining continuity plans, crisis management procedures and recovery runbooks. - Align recovery priorities and dependencies with Important Business Services (IBSs) and approved impact tolerances. - Ensure resilience plans and supporting documentation remain current, appropriately validated and aligned with business changes. *Resilience Testing & Scenario Design* - Develop, secure approval for and maintain an integrated multi-year resilience testing strategy and annual delivery programme. - Design and lead severe-but-plausible scenarios, building increasingly sophisticated simulations and exercises. - Coordinate and facilitate end-to-end exercises involving business operations, technology teams and external partners. - Test crisis activation, escalation, decision-making, business workarounds, recovery processes, data integrity and internal/external communications. - Coordinate participation in Lloyd's and wider insurance market exercises. *Technology & Third-Party Resilience* - Integrate business continuity testing with IT Disaster Recovery and Cyber Response arrangements. - Assess dependencies on technology services, critical suppliers and material outsourcing arrangements. - Coordinate the business continuity elements of risk-based supplier and outsourcing exercises. - Work alongside IT teams to incorporate technical recovery assurance, supplier testing findings and recovery evidence into wider resilience assessments. *Continuous Improvement & Recovery Assurance* - Assess exercise outcomes against approved impact tolerances, identifying vulnerabilities and gaps in demonstrated recovery capability. - Lead post-exercise and relevant incident reviews, capturing lessons learned and agreeing improvement actions. - Track remediation, challenge overdue actions and coordinate retesting to validate improvements. - Maintain robust testing evidence and report outcomes, limitations and recovery capabilities to relevant stakeholders. What we're looking for - Demonstrable experience owning or delivering Business Continuity Management and Operational Resilience programmes within a regulated financial services environment. - Practical experience designing and facilitating resilience testing, including severe-but-plausible scenarios and increasingly sophisticated exercises. - Strong understanding of Business Impact Analysis, continuity planning, recovery strategies and Important Business Services. - Experience in crisis and major incident management, including escalation, response, communications and recovery arrangements. - Understanding of technology disaster recovery, cyber response and third-party dependencies. - Experience assessing testing outcomes, identifying vulnerabilities, managing remediation and validating improvements through retesting. - Knowledge of UK operational resilience requirements and relevant PRA and FCA frameworks. *Desirable:* - Experience within the Lloyd's market, managing agents, syndicates or wider insurance environment. - Familiarity with Lloyd's central services, shared dependencies and market-wide resilience exercises. - Experience with material outsourcing and third-party resilience testing. - Relevant professional qualifications such as CBCI or equivalent. Who might this suit? Senior Operational Resilience Analysts, Business Continuity Managers, Senior BCM Analysts, Resilience Testing Leads and Technology Resilience professionals looking to take greater ownership of a business-wide resilience testing programme. A relevant opportunity for someone who enjoys combining business continuity, crisis preparedness, technology recovery and practical resilience testing within a complex insurance environment. Interested in finding out more? If you have experience across Operational Resilience, BCM or resilience testing and would like to explore the opportunity, I'd be keen to have a confidential conversation. Please get in touch directly or message me for further details.
Harnham - Data & Analytics Recruitment
Watford, Hertfordshire
Principal Insight & Analytics Analyst London Hybrid Up to 95k + Bonus + BenefitsThis is an opportunity to take on a highly visible analytics leadership role where you'll shape advanced insight and analytics products that influence strategic business decisions. You'll combine hands-on analytics expertise with stakeholder management, coaching, and ownership of high-impact analytical initiatives. The Company They are a large, customer-focused organisation undergoing significant transformation, with data and analytics playing a central role in business strategy. Their analytics function is focused on delivering actionable insights, driving innovation, and supporting critical decision-making across the organisation. You'll join a collaborative environment that values technical excellence, continuous improvement, and commercial impact. The Role Lead the strategy, design, and delivery of advanced analytics products and insight solutions. Partner closely with senior stakeholders to influence strategic and operational decision-making. Act as the analytics lead within a business-facing squad, ensuring delivery aligns with key priorities. Apply advanced analytics, statistical modelling, forecasting, segmentation, and machine learning techniques. Translate complex analytical findings into clear recommendations for non-technical audiences. Shape analytics roadmaps and prioritise initiatives based on business value and data readiness. Collaborate with data engineering and technology teams to support analytical requirements. Define and champion best practices across analytics, experimentation, measurement, and data storytelling. Mentor and develop analysts, supporting capability growth and quality standards across the wider team. Drive continuous improvement through automation, scalable analytics products, and reusable frameworks. Your Skills & Experience Strong commercial experience in analytics, insight, or data science roles. Advanced SQL and Python or R skills. Experience with statistical analysis, forecasting, experimentation, segmentation, or machine learning. Strong stakeholder management skills with experience influencing senior leadership. Experience leading complex analytical projects from concept through to business impact. Ability to communicate technical findings clearly to diverse audiences. Experience developing analysts and promoting analytical best practice. Familiarity with agile delivery environments and tools such as Jira and Confluence. Experience creating scalable analytics products, dashboards, or measurement frameworks. What They Offer Competitive salary and bonus. Generous pension contribution. Private medical cover. Enhanced family leave policies. Annual wellbeing allowance. Professional development opportunities. Hybrid working environment. Clear progression within a growing analytics function. How to Apply If you're an experienced analytics professional looking to lead high-impact insight and analytics initiatives, apply today to find out more.
10/11/2026
Full time
Principal Insight & Analytics Analyst London Hybrid Up to 95k + Bonus + BenefitsThis is an opportunity to take on a highly visible analytics leadership role where you'll shape advanced insight and analytics products that influence strategic business decisions. You'll combine hands-on analytics expertise with stakeholder management, coaching, and ownership of high-impact analytical initiatives. The Company They are a large, customer-focused organisation undergoing significant transformation, with data and analytics playing a central role in business strategy. Their analytics function is focused on delivering actionable insights, driving innovation, and supporting critical decision-making across the organisation. You'll join a collaborative environment that values technical excellence, continuous improvement, and commercial impact. The Role Lead the strategy, design, and delivery of advanced analytics products and insight solutions. Partner closely with senior stakeholders to influence strategic and operational decision-making. Act as the analytics lead within a business-facing squad, ensuring delivery aligns with key priorities. Apply advanced analytics, statistical modelling, forecasting, segmentation, and machine learning techniques. Translate complex analytical findings into clear recommendations for non-technical audiences. Shape analytics roadmaps and prioritise initiatives based on business value and data readiness. Collaborate with data engineering and technology teams to support analytical requirements. Define and champion best practices across analytics, experimentation, measurement, and data storytelling. Mentor and develop analysts, supporting capability growth and quality standards across the wider team. Drive continuous improvement through automation, scalable analytics products, and reusable frameworks. Your Skills & Experience Strong commercial experience in analytics, insight, or data science roles. Advanced SQL and Python or R skills. Experience with statistical analysis, forecasting, experimentation, segmentation, or machine learning. Strong stakeholder management skills with experience influencing senior leadership. Experience leading complex analytical projects from concept through to business impact. Ability to communicate technical findings clearly to diverse audiences. Experience developing analysts and promoting analytical best practice. Familiarity with agile delivery environments and tools such as Jira and Confluence. Experience creating scalable analytics products, dashboards, or measurement frameworks. What They Offer Competitive salary and bonus. Generous pension contribution. Private medical cover. Enhanced family leave policies. Annual wellbeing allowance. Professional development opportunities. Hybrid working environment. Clear progression within a growing analytics function. How to Apply If you're an experienced analytics professional looking to lead high-impact insight and analytics initiatives, apply today to find out more.
As an Operational Security Team (OST) Analyst, you will support the Delivery Assurance Team in delivering an efficient and effective service to a defined set of clients. You will play an important role in monitoring and triaging alerts linked to host and network security events across critical infrastructure, helping to protect key systems and data. You'll be joining a team that values collaboration, continuous improvement and knowledge sharing. In return, you'll have the opportunity to develop your technical skills, contribute new ideas, and grow your career within a supportive and diverse environment. What you'll be doing: Monitor, analyse and triage security alerts and events, conducting initial investigations and determining appropriate responses. Escalate complex incidents to senior analysts for further analysis and resolution. Manage incident queues to ensure timely and effective responses to security events. Support the maintenance of monitored asset baselines across customer environments. Assist in improving detection rules and use cases in line with threat-informed defence approaches. Contribute to reporting, documentation and continuous improvement of security processes and procedures. What you'll bring: Previous experience in IT service desks or similar support roles. Entry level cyber security certification such as CompTIA Security+ or similar. Academic background in cyber security or a related discipline. Knowledge of security frameworks such as Mitre Att&ck. Exposure to security tools including SIEM technologies and vulnerability scanning tools. It would be great if you had: Basic knowledge of client-server applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Basic understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP Entry level cyber security certification (e.g. CompTIA Security+, CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Programming and scripting such as Python, PowerShell, - CompTIA Security+ or CYSA+ Some experience with SIEM technologies Vulnerability scanning experience with tools such as Nessus, Nmap or OpenVas If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: On site - Gloucestershire, Manchester or London Security Clearance Level: DV. Internal Recruiter: Rebecca. Salary: £27,000 - £35,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us knowwhen completingyour application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
10/11/2026
Full time
As an Operational Security Team (OST) Analyst, you will support the Delivery Assurance Team in delivering an efficient and effective service to a defined set of clients. You will play an important role in monitoring and triaging alerts linked to host and network security events across critical infrastructure, helping to protect key systems and data. You'll be joining a team that values collaboration, continuous improvement and knowledge sharing. In return, you'll have the opportunity to develop your technical skills, contribute new ideas, and grow your career within a supportive and diverse environment. What you'll be doing: Monitor, analyse and triage security alerts and events, conducting initial investigations and determining appropriate responses. Escalate complex incidents to senior analysts for further analysis and resolution. Manage incident queues to ensure timely and effective responses to security events. Support the maintenance of monitored asset baselines across customer environments. Assist in improving detection rules and use cases in line with threat-informed defence approaches. Contribute to reporting, documentation and continuous improvement of security processes and procedures. What you'll bring: Previous experience in IT service desks or similar support roles. Entry level cyber security certification such as CompTIA Security+ or similar. Academic background in cyber security or a related discipline. Knowledge of security frameworks such as Mitre Att&ck. Exposure to security tools including SIEM technologies and vulnerability scanning tools. It would be great if you had: Basic knowledge of client-server applications, relational databases, firewalls, VPNs, and enterprise AntiVirus products. Basic understanding of networking principles including TCP/IP, WANs, LANs, and commonly used Internet protocols such as SMTP, HTTP, FTP, POP, LDAP Entry level cyber security certification (e.g. CompTIA Security+, CREST Practitioner Intrusion Analyst/Blue Teams Level 1 or other SOC related certifications. Programming and scripting such as Python, PowerShell, - CompTIA Security+ or CYSA+ Some experience with SIEM technologies Vulnerability scanning experience with tools such as Nessus, Nmap or OpenVas If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: On site - Gloucestershire, Manchester or London Security Clearance Level: DV. Internal Recruiter: Rebecca. Salary: £27,000 - £35,000. Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, and pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We havepartnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us knowwhen completingyour application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Senior Information Security Analyst Hybrid working: 3 days per week in the office. Reporting into my clients CISO, the role will act as an internal security adviser to projects and innovation initiatives supporting the adoption of artificial intelligence and other technologies across the business. The role will ensure that security, privacy and governance requirements are Embedded from the outset, and that the Group's information assets are protected and managed appropriately. Responsibilities: - Review and evaluate proposed technical solutions make recommend improvements to strengthen information security and data protection controls and ensure that these elements are Embedded in innovation and AI projects from the outset. - Conduct AI risk assessments and provide recommendations to relevant stakeholders to mitigate identified risks. - Manage and coordinate security and privacy assessments for innovation and AI initiatives, including Data Protection Impact Assessments (DPIAs), Transfer Risk Assessments (TRAs) and privacy reviews - Work with and support the information security management team in ensuring the ISO 27001 (and in future ISO 42001) management system is maintained. - Contribute to policy and procedure development. - Support client and supplier assurance activities. Senior Information Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
10/11/2026
Full time
Senior Information Security Analyst Hybrid working: 3 days per week in the office. Reporting into my clients CISO, the role will act as an internal security adviser to projects and innovation initiatives supporting the adoption of artificial intelligence and other technologies across the business. The role will ensure that security, privacy and governance requirements are Embedded from the outset, and that the Group's information assets are protected and managed appropriately. Responsibilities: - Review and evaluate proposed technical solutions make recommend improvements to strengthen information security and data protection controls and ensure that these elements are Embedded in innovation and AI projects from the outset. - Conduct AI risk assessments and provide recommendations to relevant stakeholders to mitigate identified risks. - Manage and coordinate security and privacy assessments for innovation and AI initiatives, including Data Protection Impact Assessments (DPIAs), Transfer Risk Assessments (TRAs) and privacy reviews - Work with and support the information security management team in ensuring the ISO 27001 (and in future ISO 42001) management system is maintained. - Contribute to policy and procedure development. - Support client and supplier assurance activities. Senior Information Security Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Senior Delivery Manager here at Justice Digital, Data and Science to be part of our warm and collaborative Justice Data & Science team. This role sits within Justice Data, where multidisciplinary teams work across the data lifecycle to turn complex data into better decisions, tools and services. We bring together expertise in data management, engineering, access and sharing, data linking, data science and AI, analysis and service management. Working with partners across the department, the Criminal Justice System and wider government, we strengthen data foundations, connect data across organisational boundaries and make it easier to use data securely and effectively. By combining strong data foundations and governance with engineering, insight and AI, Justice Data supports better decision-making, frontline delivery and long-term transformation of the justice system. This role aligns against Delivery Manager Profession from the Government Digital and Data Framework The HQ, HMCTS and Agencies Division plays a critical role in delivering data and digital services that support the Ministry of Justice, HM Courts & Tribunals Service, and its agencies. Our Delivery Managers work with multidisciplinary teams, stakeholders, users, and suppliers to deliver a diverse portfolio of products, platforms, services, and transformation initiatives that improve outcomes across the justice system. You will join our growing delivery community. Successful candidates may be deployed across a range of programmes, products, and services within the Division, including reporting and visualisation services, data and analytical engineering platforms, digital products, and business transformation initiatives. Senior Delivery Managers work closely with engineers, analysts, product managers, service owners, stakeholders, and users to understand needs, shape delivery approaches, manage risks and dependencies, and ensure successful outcomes. They create the conditions for teams to succeed, fostering collaboration, removing barriers, and promoting effective ways of working. As a Senior Delivery Manager, you will lead the delivery of complex and high-profile initiatives, working across organisational boundaries to align priorities, build strong relationships, and deliver valuable, user-centred services. You will join a supportive and inclusive professional community that values diverse perspectives, continuous learning, and collaboration. Key Responsibilities Act as the Senior Delivery Manager for data and digital services, leading end-to-end delivery and serving as the primary point of accountability, oversight, and escalation. Lead the delivery of complex, high-profile data and digital services, using agile and lean methodologies, maintaining momentum across teams and priorities. Shape and deliver the roadmap for data and digital services, ensuring services meet user needs, align with organisational priorities, and support data-driven decision making across the Ministry of Justice. Proactively manage risks, dependencies, and blockers across data and digital initiatives, ensuring timely decision-making and clear escalation where required. Use delivery management tools (for example Azure DevOps, Jira, GitHub Projects, or Trello) to capture requirements, plan work, coordinate teams, and enable transparent communication. Use data, performance metrics, and user insights to inform delivery decisions, improve service adoption, measure impact, and continuously improve delivery practices. Work collaboratively with technical and non-technical stakeholders to establish priorities, define meaningful outcomes, and enable the successful delivery of digital products and services. Work closely with data engineers, developers, visualisation specialists, analysts, product managers, and domain leads to plan delivery, coordinate activity, and demonstrate the value of reporting products and platform capabilities. Establish and maintain effective governance and prioritisation across services and platforms, balancing strategic objectives, operational needs, technical debt, and user requirements. Build, support, and develop multidisciplinary teams, fostering an inclusive environment where people feel valued, supported, and empowered to do their best work. Coach and mentor delivery managers and team members, supporting professional development and fostering a culture of continuous improvement and collaboration. Promote and embed agile and lean ways of working, supporting teams to adopt appropriate tools, techniques, and delivery patterns that enable effective delivery and continuous improvement. Lead cross-team alignment and organisational change through clear communication, stakeholder engagement, workshops, events, and knowledge sharing. Promote and embed best practice in data and digital delivery, helping to establish consistent standards, governance, and ways of working across the organisation. Contribute to the wider delivery management community across Technology Services and Justice Digital, strengthening delivery capability and peer networks. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Delivery Management and Team Collaboration - Proven experience as a Delivery Manager, maintaining strong focus on outcomes while proactively removing blockers. You foster healthy, transparent, and collaborative teams, resolve conflict, accelerate team performance, adapt team structures to context, and balance effective delivery with ongoing professional development Agile and Lean Practices - You lead and coach on Agile and Lean practices, stay up to date with emerging trends, and continuously improve ways of working to enable effective delivery. You apply continuous planning, forecasting, estimation, metrics, risk management, and roadmap planning with strong awareness of team and cross-team activity. Communicating between the technical and non-technical - You can communicate effectively across organisational, technical and political boundaries, understanding the context. You can advocate and communicate what a team does to create trust and authenticity. Can successfully react and respond to challenges. Willingness to be assessed against the requirements for SC clearance
10/11/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Senior Delivery Manager here at Justice Digital, Data and Science to be part of our warm and collaborative Justice Data & Science team. This role sits within Justice Data, where multidisciplinary teams work across the data lifecycle to turn complex data into better decisions, tools and services. We bring together expertise in data management, engineering, access and sharing, data linking, data science and AI, analysis and service management. Working with partners across the department, the Criminal Justice System and wider government, we strengthen data foundations, connect data across organisational boundaries and make it easier to use data securely and effectively. By combining strong data foundations and governance with engineering, insight and AI, Justice Data supports better decision-making, frontline delivery and long-term transformation of the justice system. This role aligns against Delivery Manager Profession from the Government Digital and Data Framework The HQ, HMCTS and Agencies Division plays a critical role in delivering data and digital services that support the Ministry of Justice, HM Courts & Tribunals Service, and its agencies. Our Delivery Managers work with multidisciplinary teams, stakeholders, users, and suppliers to deliver a diverse portfolio of products, platforms, services, and transformation initiatives that improve outcomes across the justice system. You will join our growing delivery community. Successful candidates may be deployed across a range of programmes, products, and services within the Division, including reporting and visualisation services, data and analytical engineering platforms, digital products, and business transformation initiatives. Senior Delivery Managers work closely with engineers, analysts, product managers, service owners, stakeholders, and users to understand needs, shape delivery approaches, manage risks and dependencies, and ensure successful outcomes. They create the conditions for teams to succeed, fostering collaboration, removing barriers, and promoting effective ways of working. As a Senior Delivery Manager, you will lead the delivery of complex and high-profile initiatives, working across organisational boundaries to align priorities, build strong relationships, and deliver valuable, user-centred services. You will join a supportive and inclusive professional community that values diverse perspectives, continuous learning, and collaboration. Key Responsibilities Act as the Senior Delivery Manager for data and digital services, leading end-to-end delivery and serving as the primary point of accountability, oversight, and escalation. Lead the delivery of complex, high-profile data and digital services, using agile and lean methodologies, maintaining momentum across teams and priorities. Shape and deliver the roadmap for data and digital services, ensuring services meet user needs, align with organisational priorities, and support data-driven decision making across the Ministry of Justice. Proactively manage risks, dependencies, and blockers across data and digital initiatives, ensuring timely decision-making and clear escalation where required. Use delivery management tools (for example Azure DevOps, Jira, GitHub Projects, or Trello) to capture requirements, plan work, coordinate teams, and enable transparent communication. Use data, performance metrics, and user insights to inform delivery decisions, improve service adoption, measure impact, and continuously improve delivery practices. Work collaboratively with technical and non-technical stakeholders to establish priorities, define meaningful outcomes, and enable the successful delivery of digital products and services. Work closely with data engineers, developers, visualisation specialists, analysts, product managers, and domain leads to plan delivery, coordinate activity, and demonstrate the value of reporting products and platform capabilities. Establish and maintain effective governance and prioritisation across services and platforms, balancing strategic objectives, operational needs, technical debt, and user requirements. Build, support, and develop multidisciplinary teams, fostering an inclusive environment where people feel valued, supported, and empowered to do their best work. Coach and mentor delivery managers and team members, supporting professional development and fostering a culture of continuous improvement and collaboration. Promote and embed agile and lean ways of working, supporting teams to adopt appropriate tools, techniques, and delivery patterns that enable effective delivery and continuous improvement. Lead cross-team alignment and organisational change through clear communication, stakeholder engagement, workshops, events, and knowledge sharing. Promote and embed best practice in data and digital delivery, helping to establish consistent standards, governance, and ways of working across the organisation. Contribute to the wider delivery management community across Technology Services and Justice Digital, strengthening delivery capability and peer networks. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Delivery Management and Team Collaboration - Proven experience as a Delivery Manager, maintaining strong focus on outcomes while proactively removing blockers. You foster healthy, transparent, and collaborative teams, resolve conflict, accelerate team performance, adapt team structures to context, and balance effective delivery with ongoing professional development Agile and Lean Practices - You lead and coach on Agile and Lean practices, stay up to date with emerging trends, and continuously improve ways of working to enable effective delivery. You apply continuous planning, forecasting, estimation, metrics, risk management, and roadmap planning with strong awareness of team and cross-team activity. Communicating between the technical and non-technical - You can communicate effectively across organisational, technical and political boundaries, understanding the context. You can advocate and communicate what a team does to create trust and authenticity. Can successfully react and respond to challenges. Willingness to be assessed against the requirements for SC clearance
Introduction HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and want to make a difference in people's lives in delivering justice. If you're interested in developing a career with a real purpose, please apply. Job Description As a Senior Software Developer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. Technologies we rely heavily on: UiPath Studio and UiPath Orchestrator for robotic process automation Microsoft Power Platform , including Power Apps , Power Automate and Dataverse , for low-code application and workflow development Power Platform solutions, environment configuration and application lifecycle management for controlled delivery Azure for integrations, supporting platform services and infrastructure REST APIs, custom connectors and integration patterns to connect HMCTS services and external systems UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users Your role as Senior UiPath Software Developer will encompass several key responsibilities listed below (but not limited to): Design, build, test, deploy and document low-code applications and automations using UiPath and Microsoft Power Platform, following best practice and internal standards. Continuously learn and stay up to date with UiPath, Power Platform and related technologies, identifying opportunities, constraints and technical risks. Ensure product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Apply appropriate automated testing, peer review, source control and CI/CD practices to low-code and robotic process automation solutions. Mentor junior colleagues and share technical expertise. Take ownership of the technical roadmap and promote best practice across the development lifecycle. Influence product strategy by providing technical insight to stakeholders Design and develop software based on user stories. Participate in recruitment and procurement. Person Specification: We're seeking a low-code developer with the ability to develop and deploy high-quality code. The ideal candidate will have either: Strong hands-on experience with UiPath Studio and UiPath Orchestrator, including the design of automations and reusable workflows. Strong systems integration skills, including REST APIs, JSON, data sources and integration with Azure services. Experience of application lifecycle management and DevOps practices for Power Platform or UiPath, including environments, solutions, source control and CI/CD. A strong understanding of security and governance, data loss prevention policies, Microsoft Entra ID, secrets and credential management, and data protection. Leadership capability, with a proven track record of mentoring developers, setting technical standards and improving engineering practice. Strong testing and troubleshooting skills, with the ability to use scripting or custom code such as JavaScript, TypeScript or C# when low-code alone is not the right solution. Essential skills Proven experience designing, building and supporting enterprise automations in UiPath Studio and Orchestrator. Monitoring, troubleshooting and fixing failing processes. Building resilience against changes in target applications. Managing robot and licence capacity cost-effectively. Using VB.NET (Invoke Code, custom activities) to extend solutions. Mentoring developers, setting coding standards and review practice, owning a technical roadmap, and explaining technical trade-offs to non-technical stakeholders. Managing credentials and secrets through Orchestrator credential stores or Key Vault, Microsoft Entra ID, least-privilege robot accounts, and data protection (UK GDPR). Spotting and raising security risks. Strong systems integration skills, including consuming REST APIs over HTTP (methods, headers, authentication such as OAuth 2.0 and bearer tokens, status codes and error handling), working with JSON, and integrating automations with Azure services and other data sources.
10/11/2026
Full time
Introduction HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and want to make a difference in people's lives in delivering justice. If you're interested in developing a career with a real purpose, please apply. Job Description As a Senior Software Developer at HMCTS you will work with a wide range of stakeholders such as user researchers, product managers, designers, business analysts, delivery managers and digital architects, all of whom share a vision for making better government through smarter use of technology. You will innovate to radically transform public services for the better. Technologies we rely heavily on: UiPath Studio and UiPath Orchestrator for robotic process automation Microsoft Power Platform , including Power Apps , Power Automate and Dataverse , for low-code application and workflow development Power Platform solutions, environment configuration and application lifecycle management for controlled delivery Azure for integrations, supporting platform services and infrastructure REST APIs, custom connectors and integration patterns to connect HMCTS services and external systems UK Design System for our web interfaces Macs to do all the above In addition, we use a range of other technologies and continue to evolve by employing new technologies that help us deliver better services to our users Your role as Senior UiPath Software Developer will encompass several key responsibilities listed below (but not limited to): Design, build, test, deploy and document low-code applications and automations using UiPath and Microsoft Power Platform, following best practice and internal standards. Continuously learn and stay up to date with UiPath, Power Platform and related technologies, identifying opportunities, constraints and technical risks. Ensure product security, data confidentiality, and integrity, raising risks as needed. Support and maintain software, including limited out-of-hours work when required. Plan development, coordinate integration, and contribute to process improvement. Manage service availability effectively and cost-efficiently. Apply appropriate automated testing, peer review, source control and CI/CD practices to low-code and robotic process automation solutions. Mentor junior colleagues and share technical expertise. Take ownership of the technical roadmap and promote best practice across the development lifecycle. Influence product strategy by providing technical insight to stakeholders Design and develop software based on user stories. Participate in recruitment and procurement. Person Specification: We're seeking a low-code developer with the ability to develop and deploy high-quality code. The ideal candidate will have either: Strong hands-on experience with UiPath Studio and UiPath Orchestrator, including the design of automations and reusable workflows. Strong systems integration skills, including REST APIs, JSON, data sources and integration with Azure services. Experience of application lifecycle management and DevOps practices for Power Platform or UiPath, including environments, solutions, source control and CI/CD. A strong understanding of security and governance, data loss prevention policies, Microsoft Entra ID, secrets and credential management, and data protection. Leadership capability, with a proven track record of mentoring developers, setting technical standards and improving engineering practice. Strong testing and troubleshooting skills, with the ability to use scripting or custom code such as JavaScript, TypeScript or C# when low-code alone is not the right solution. Essential skills Proven experience designing, building and supporting enterprise automations in UiPath Studio and Orchestrator. Monitoring, troubleshooting and fixing failing processes. Building resilience against changes in target applications. Managing robot and licence capacity cost-effectively. Using VB.NET (Invoke Code, custom activities) to extend solutions. Mentoring developers, setting coding standards and review practice, owning a technical roadmap, and explaining technical trade-offs to non-technical stakeholders. Managing credentials and secrets through Orchestrator credential stores or Key Vault, Microsoft Entra ID, least-privilege robot accounts, and data protection (UK GDPR). Spotting and raising security risks. Strong systems integration skills, including consuming REST APIs over HTTP (methods, headers, authentication such as OAuth 2.0 and bearer tokens, status codes and error handling), working with JSON, and integrating automations with Azure services and other data sources.
Location Birmingham, Hastings, Leeds, Swansea About the job Job summary Would you like to play a key role in designing and delivering digital solutions that support the Department for Transport's future ambitions? Do you thrive in multidisciplinary teams, using evidence and insight to improve processes, services, and user experiences? Are you passionate about mentoring others, championing best practice, and helping teams deliver better outcomes through business analysis? If so, we'd love to hear from you! This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. Analyse challenges. Shape solutions. Deliver change. Use your business analysis expertise to design user-focused digital services that improve outcomes, drive innovation, and support the Department for Transport's future ambitions. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Department for Transport Central - Department for Transport Careers . Job description As a Senior Business Analyst, you'll play a key role in understanding complex business challenges and translating them into user-centred digital solutions that deliver real value. Working within the Create Service Line, you'll collaborate with stakeholders, users and multidisciplinary teams to identify needs, analyse processes, and shape improvements that support organisational and policy objectives. You'll lead investigations into business opportunities, define requirements, assess options, and ensure solutions meet both user needs and strategic goals. You'll build strong relationships across the department, influence decision-making with evidence-based insights, and help drive continuous improvement. The role also offers opportunities to mentor colleagues, champion business analysis best practice, and contribute to the development of the wider profession. This is an excellent opportunity for an experienced Business Analyst who enjoys solving problems, influencing change and delivering outcomes that make a measurable difference. If you're passionate about improving services through insight, collaboration and innovation, we'd love to hear from you. Your responsibilities will include, but aren't limited to: Having functional or people management responsibilities, or a combination of both Mentoring others Developing best practice Owning stakeholder relationships Managing community of practice activities within a business area Analysing and understanding a business problem or opportunity Undertaking research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To be successful in this role you will need to have the following experience: You will be an experienced Senior Business Analyst holding at least two modules of the BCS diploma. Experience of analysing, documenting, validating and prioritising business and user requirements. Experience of applying business analysis techniques, including process mapping, stakeholder analysis, gap analysis, impact analysis, options analysis and requirements management. Ability to evaluate complex or incomplete information and develop clear, evidence-based findings and recommendations. Strong stakeholder-management skills, including building relationships, influencing decisions and constructively challenging senior stakeholders. Experience of facilitating workshops, interviews or collaborative sessions to establish needs, resolve issues and reach agreement. Ability to communicate complex business and technical information clearly to specialist and non-specialist audiences. Ability to deliver high-quality analysis at pace while managing competing priorities and adapting to change. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.
10/11/2026
Full time
Location Birmingham, Hastings, Leeds, Swansea About the job Job summary Would you like to play a key role in designing and delivering digital solutions that support the Department for Transport's future ambitions? Do you thrive in multidisciplinary teams, using evidence and insight to improve processes, services, and user experiences? Are you passionate about mentoring others, championing best practice, and helping teams deliver better outcomes through business analysis? If so, we'd love to hear from you! This is an exciting time to join the Digital, Information and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges, building a more sustainable, skilled and in-house capability. Analyse challenges. Shape solutions. Deliver change. Use your business analysis expertise to design user-focused digital services that improve outcomes, drive innovation, and support the Department for Transport's future ambitions. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below! Find out more about what it's like working at Department for Transport Central - Department for Transport Careers . Job description As a Senior Business Analyst, you'll play a key role in understanding complex business challenges and translating them into user-centred digital solutions that deliver real value. Working within the Create Service Line, you'll collaborate with stakeholders, users and multidisciplinary teams to identify needs, analyse processes, and shape improvements that support organisational and policy objectives. You'll lead investigations into business opportunities, define requirements, assess options, and ensure solutions meet both user needs and strategic goals. You'll build strong relationships across the department, influence decision-making with evidence-based insights, and help drive continuous improvement. The role also offers opportunities to mentor colleagues, champion business analysis best practice, and contribute to the development of the wider profession. This is an excellent opportunity for an experienced Business Analyst who enjoys solving problems, influencing change and delivering outcomes that make a measurable difference. If you're passionate about improving services through insight, collaboration and innovation, we'd love to hear from you. Your responsibilities will include, but aren't limited to: Having functional or people management responsibilities, or a combination of both Mentoring others Developing best practice Owning stakeholder relationships Managing community of practice activities within a business area Analysing and understanding a business problem or opportunity Undertaking research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To be successful in this role you will need to have the following experience: You will be an experienced Senior Business Analyst holding at least two modules of the BCS diploma. Experience of analysing, documenting, validating and prioritising business and user requirements. Experience of applying business analysis techniques, including process mapping, stakeholder analysis, gap analysis, impact analysis, options analysis and requirements management. Ability to evaluate complex or incomplete information and develop clear, evidence-based findings and recommendations. Strong stakeholder-management skills, including building relationships, influencing decisions and constructively challenging senior stakeholders. Experience of facilitating workshops, interviews or collaborative sessions to establish needs, resolve issues and reach agreement. Ability to communicate complex business and technical information clearly to specialist and non-specialist audiences. Ability to deliver high-quality analysis at pace while managing competing priorities and adapting to change. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . To allow for meaningful checks to be carried out, candidates will be required to have at least 5 years continuous residency in the UK. All applicants for this role must ensure that they meet this minimum residency requirement - if you do not, your application will be withdrawn.
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. Holds or has made progress towards the BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
10/11/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: Delivering Excellent IP Services Creating a World-leading IP Environment Making the IPO a Brilliant Place to Work Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged. Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards. Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality. Identify and articulate options considering opportunities and limitations related to business and technology. Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation. Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support. Develop and promote best practice, standards and guidance. Person specification Essential Criteria Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques. Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions. Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers. Comfortable working with individuals at various skill levels up to and including senior management levels. Experience of gaining consensus where there are strong differing opinions. Holds or has made progress towards the BCS International Diploma in Business Analysis, or equivalent. Strong presentation and communication skills across a variety of situations and levels of stakeholders. Experience of developing BA best practice, standards and guidance. Experience tutoring and mentoring others Business Analysts
Location Newport, NP10 8QQ About the job Job summary Business Analyst As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will act as a facilitator, communicator and problem solver to elicit and document requirements. You will also be modelling processes for use within the project and for post-implementation reference. You will be responsible for analysing existing and future ways of working, identifying options and assessing their impact. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Translate business problems and user needs into a set of detailed requirements Document, critically review and model business processes and business rules Utilise a 'toolkit' of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information. Identify stakeholders, tailor communication to their needs, and work with teams to build relationships Solve problems in a way that brings most benefit to the IPO and its customers. Identify, shape and specify business options to enhance existing services or build new services Demonstrate value of proposals to users and senior management groups using both written and verbal presentation skills. Contribute to the IPO's Business Analyst community to share knowledge Person specification Essential Criteria Background in Business Analysis or Process Improvement Knowledge and/or understanding of Business Analysis principles and techniques Excellent presentation and communication skills, across a variety of situations and levels of stakeholders. Working with and influencing teams, senior stakeholders and specialist peers Can Investigate, define and resolve complex problems Experience with project delivery methodologies Holds or willing to work towards the BCS International Diploma in Business Analysis
10/11/2026
Full time
Location Newport, NP10 8QQ About the job Job summary Business Analyst As a Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle as part of a multidisciplinary team. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose by meeting business needs, user needs and IPO standards. You will act as a facilitator, communicator and problem solver to elicit and document requirements. You will also be modelling processes for use within the project and for post-implementation reference. You will be responsible for analysing existing and future ways of working, identifying options and assessing their impact. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. This is an excellent opportunity for individuals to join our team at a time where the IPO has set out to help people grow the UK economy by providing an IP system that encourages investment in creativity and innovation. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Translate business problems and user needs into a set of detailed requirements Document, critically review and model business processes and business rules Utilise a 'toolkit' of techniques and methodologies i.e. user stories, use case diagrams, SWOT analysis, mind maps, power-interest grid to capture, investigate and analyse data and information. Identify stakeholders, tailor communication to their needs, and work with teams to build relationships Solve problems in a way that brings most benefit to the IPO and its customers. Identify, shape and specify business options to enhance existing services or build new services Demonstrate value of proposals to users and senior management groups using both written and verbal presentation skills. Contribute to the IPO's Business Analyst community to share knowledge Person specification Essential Criteria Background in Business Analysis or Process Improvement Knowledge and/or understanding of Business Analysis principles and techniques Excellent presentation and communication skills, across a variety of situations and levels of stakeholders. Working with and influencing teams, senior stakeholders and specialist peers Can Investigate, define and resolve complex problems Experience with project delivery methodologies Holds or willing to work towards the BCS International Diploma in Business Analysis
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, data architecture has become a critical capability in enabling organisations to unlock the value of their data, support informed decision making and deliver high-quality, joined-up services. As data ecosystems grow in scale and complexity, there is an increasing need for strong architectural leadership to ensure that data is structured, governed and integrated effectively. Modern data architecture is central to ensuring interoperability, enabling analytics and innovation, and supporting secure, resilient digital services. At Ofgem, data is fundamental to delivering our mission to protect energy consumers and support the transition to a secure, affordable and sustainable energy system. As we continue to strengthen our Digital, Data and Security Services (DDSS) directorate, we are investing in our data architecture capability to ensure that data is consistent, accessible and aligned with organisational strategy. This will enable better insight, improved decision making and more effective delivery of regulatory and operational services. As a Senior Data Architect , you will lead the design and implementation of data architectures across projects and programmes, ensuring alignment with Ofgem's enterprise data strategy and standards. You will work closely with architects, engineers and business stakeholders to design scalable, interoperable and secure data solutions that meet both operational and analytical needs. This is a highly collaborative and influential role, combining strong technical expertise with the ability to engage and influence stakeholders across the organisation. You will play a key role in shaping Ofgem's data landscape, driving best practice and helping to build a more mature, consistent and effective approach to data architecture. Job description You will be responsible for: Leading the design of conceptual, logical and physical data models, ensuring alignment with enterprise architecture principles and business needs Defining and promoting data standards, frameworks and best practices to ensure consistency, quality and compliance across data initiatives Designing data integration patterns that enable effective sharing, reuse and interoperability of data across systems and services Ensuring that data solutions meet security, privacy and quality requirements throughout the full data lifecycle Providing technical assurance for data solutions, ensuring alignment with governance, regulatory and architectural standards Collaborating with data architects, engineers, analysts and wider stakeholders to deliver effective and scalable data solutions Supporting the development of Ofgem's data governance approach, including metadata management and master data practices Driving continuous improvement in data architecture, contributing to the development of standards, tools and ways of working across DDSS Creating and maintaining architectural artefacts and documentation to support organisation-wide understanding and reuse We are looking for: An experienced data architect with a strong track record of designing and delivering enterprise-scale data architectures and models. You will have a deep understanding of data management and governance principles, and the ability to apply these to complex organisational environments. You will bring strong expertise in data modelling, including conceptual, logical and physical modelling, and be confident working with a range of architectural frameworks and tools such as ArchiMate, UML or equivalent. Experience of designing data solutions across cloud or hybrid environments will support your success in this role. Your ability to collaborate and communicate effectively will be key. You will be confident working with both technical and non-technical stakeholders, translating business needs into robust data designs and ensuring that solutions deliver tangible value. You will also demonstrate a strong understanding of data standards, integration patterns and governance frameworks, with the ability to drive best practice and ensure compliance across data initiatives. Relevant certifications, such as BCS Enterprise Architecture or Azure Solution Architect, will support your credibility. In addition, you will be proactive, forward-thinking and committed to continuous improvement, contributing to the development of Ofgem's data architecture capability and wider data community. Why join Ofgem? This is an opportunity to play a key role in shaping how data is structured, managed and used across a nationally significant organisation. Your work will directly support Ofgem's ability to deliver insight-driven regulation, improve services and support the UK's transition to a Net Zero energy system-at a time when effective data architecture has never been more important. Person specification Essential Criteria Demonstrable experience in designing and implementing enterprise-scale data architectures, solutions and models that enable effective information management and analytics (Lead Criteria). Strong understanding of data management and governance principles to ensure consistency, quality, and compliance across data ecosystems (Lead Criteria). Collaborates effectively across technical and business teams, ensuring data architecture aligns with organisational strategy and stakeholder needs. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Holds or can obtain the following certifications or equivalent within 6 months: Formal Architectural Qualification such as BCS EA Certification or equivalent Cloud Architecture Certification: Microsoft Azure Solution Architect. Desirable Criteria Experienced in delivering enterprise data architectures across hybrid or multi-cloud environments, ensuring interoperability and performance.
10/11/2026
Full time
Location Successful candidates may be based in any of our office locations - Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. About the job Job summary Across government, data architecture has become a critical capability in enabling organisations to unlock the value of their data, support informed decision making and deliver high-quality, joined-up services. As data ecosystems grow in scale and complexity, there is an increasing need for strong architectural leadership to ensure that data is structured, governed and integrated effectively. Modern data architecture is central to ensuring interoperability, enabling analytics and innovation, and supporting secure, resilient digital services. At Ofgem, data is fundamental to delivering our mission to protect energy consumers and support the transition to a secure, affordable and sustainable energy system. As we continue to strengthen our Digital, Data and Security Services (DDSS) directorate, we are investing in our data architecture capability to ensure that data is consistent, accessible and aligned with organisational strategy. This will enable better insight, improved decision making and more effective delivery of regulatory and operational services. As a Senior Data Architect , you will lead the design and implementation of data architectures across projects and programmes, ensuring alignment with Ofgem's enterprise data strategy and standards. You will work closely with architects, engineers and business stakeholders to design scalable, interoperable and secure data solutions that meet both operational and analytical needs. This is a highly collaborative and influential role, combining strong technical expertise with the ability to engage and influence stakeholders across the organisation. You will play a key role in shaping Ofgem's data landscape, driving best practice and helping to build a more mature, consistent and effective approach to data architecture. Job description You will be responsible for: Leading the design of conceptual, logical and physical data models, ensuring alignment with enterprise architecture principles and business needs Defining and promoting data standards, frameworks and best practices to ensure consistency, quality and compliance across data initiatives Designing data integration patterns that enable effective sharing, reuse and interoperability of data across systems and services Ensuring that data solutions meet security, privacy and quality requirements throughout the full data lifecycle Providing technical assurance for data solutions, ensuring alignment with governance, regulatory and architectural standards Collaborating with data architects, engineers, analysts and wider stakeholders to deliver effective and scalable data solutions Supporting the development of Ofgem's data governance approach, including metadata management and master data practices Driving continuous improvement in data architecture, contributing to the development of standards, tools and ways of working across DDSS Creating and maintaining architectural artefacts and documentation to support organisation-wide understanding and reuse We are looking for: An experienced data architect with a strong track record of designing and delivering enterprise-scale data architectures and models. You will have a deep understanding of data management and governance principles, and the ability to apply these to complex organisational environments. You will bring strong expertise in data modelling, including conceptual, logical and physical modelling, and be confident working with a range of architectural frameworks and tools such as ArchiMate, UML or equivalent. Experience of designing data solutions across cloud or hybrid environments will support your success in this role. Your ability to collaborate and communicate effectively will be key. You will be confident working with both technical and non-technical stakeholders, translating business needs into robust data designs and ensuring that solutions deliver tangible value. You will also demonstrate a strong understanding of data standards, integration patterns and governance frameworks, with the ability to drive best practice and ensure compliance across data initiatives. Relevant certifications, such as BCS Enterprise Architecture or Azure Solution Architect, will support your credibility. In addition, you will be proactive, forward-thinking and committed to continuous improvement, contributing to the development of Ofgem's data architecture capability and wider data community. Why join Ofgem? This is an opportunity to play a key role in shaping how data is structured, managed and used across a nationally significant organisation. Your work will directly support Ofgem's ability to deliver insight-driven regulation, improve services and support the UK's transition to a Net Zero energy system-at a time when effective data architecture has never been more important. Person specification Essential Criteria Demonstrable experience in designing and implementing enterprise-scale data architectures, solutions and models that enable effective information management and analytics (Lead Criteria). Strong understanding of data management and governance principles to ensure consistency, quality, and compliance across data ecosystems (Lead Criteria). Collaborates effectively across technical and business teams, ensuring data architecture aligns with organisational strategy and stakeholder needs. Proficiency in architectural modelling tools such as Archi and frameworks, such as ArchiMate, UML, or equivalent, with the ability to create and maintain architectural artefacts. Holds or can obtain the following certifications or equivalent within 6 months: Formal Architectural Qualification such as BCS EA Certification or equivalent Cloud Architecture Certification: Microsoft Azure Solution Architect. Desirable Criteria Experienced in delivering enterprise data architectures across hybrid or multi-cloud environments, ensuring interoperability and performance.
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Lead Business Analyst here at Justice Digital, Data and Science to be part of our warm and collaborative Digital Infrastructure and Security Operations team. This role aligns against Lead Business Analyst from the Government Digital and Data Framework. The Digital Infrastructure and Security Operations area enables Ministry of Justice staff to stay connected and securely access business critical applications, data, and information whenever and wherever they need. The team enables staff to communicate and collaborate with each other and with users of our services across the UK. This is a senior leadership role within the Business Analysis profession. You will work across multiple services, operating in complex and often ambiguous environments to help shape priorities, clarify problems, and ensure that business analysis activity is focused on delivering meaningful outcomes. A key aspect of this role is partnering closely with the Digital Infrastructure and Security Operations business area. You will be expected to develop a strong understanding of this domain and become a trusted advisor to senior leaders, helping to shape and influence how services evolve to meet organisational needs. This includes supporting decision making in areas such as risk, security, and service performance, where priorities are often complex and competing. You will provide visible leadership to a cohort of Business Analysts, supporting their development and strengthening business analysis capability within your area. Alongside this, you will play an active role in the wider Business Analysis community across JDDS, contributing to how the profession grows and evolves. Working closely with senior stakeholders across security, technology, and product, you will help bring clarity to competing priorities and support decision making in areas where there may not be a single clear answer. You will ensure that business analysis is used effectively to understand problems, explore options, and align work to organisational goals. This role requires you to look beyond individual services, understanding how different parts of the organisation connect and where dependencies and risks exist. You will help shape how Business Analysts are deployed, ensuring their work is focused on the areas of greatest value. As a Lead Business Analyst, you will be expected to lead through others, creating an environment where Business Analysts are supported, challenged, and able to do their best work. You will champion the role of business analysis, building strong relationships with stakeholders and helping to embed a shared understanding of the value it brings. Key Responsibilities Provide visible BA leadership by supporting Business Analysts in meeting the user needs and business objectives. Provide consultative support and guidance to senior stakeholders, using aggregated analysis to form recommendations, challenge thinking or solve problems. Work with Head of Digital Infrastructure & Security Operations and Service Owners to establish current Business Analysis skill gaps and work with the Head of Profession to align these into the profession recruitment strategy. Lead, coach, develop and advocate for Business Analysts across multi-disciplinary teams and other profession leads. Ensure Business Analysts have a clear understanding of what good looks like and coach them into replicating it. Maintain and grow a strong community of practice, ensuring it has a clear purpose and good levels of engagement. Ensure and maintain alignment of Digital Infrastructure & Security Operations services and their dependencies. Collaborate with other Business Analyst Leads and the Head of Profession to continually develop the profession. Advocate for Business Analysis by promoting the role with other professions and outside of your business area. Lead initiatives to identify early talent and create pathways for entry level Business Analysts. Support initiatives to create early talent programmes, supporting professional growth and maturity. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential Understanding problems and shaping the right solutions Significant experience of analysing complex business problems, identifying root causes and evaluating options to recommend effective, evidence-based solutions aligned to strategic objectives. Developing business analysis capability in yourself and others Experience of developing business analysis capability through coaching, mentoring and supporting the professional development of business analysts, while promoting continuous learning and good practice. Leading and growing business analysis Strong leadership skills, with experience of providing direction, supporting and motivating others, and creating an inclusive environment where challenge, collaboration and different perspectives are encouraged. Building strong and effective stakeholder relationships Proven ability to build and maintain effective relationships with senior stakeholders, influencing decisions, managing competing priorities and achieving shared outcomes. Shaping how we understand and improve our systems and data Experience of leading systems and data analysis, using appropriate modelling and analysis techniques to understand complex environments, assess the impact of change and support effective service and organisational outcomes. Communicating skills Excellent communication and influencing skills, with the ability to explain complex information clearly, adapt communication to different audiences and influence senior stakeholders to achieve shared understanding and informed decisions. The successful candidate should also have domain experience in one or more of the following areas, please clearly note this within your personal statement - Networks (such as WAN and or LAN) Network Point Security Network Security Network Operations (Technology service focused) Willingness to be assessed against the requirements for BPSS clearance.
10/11/2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role We're recruiting for a Lead Business Analyst here at Justice Digital, Data and Science to be part of our warm and collaborative Digital Infrastructure and Security Operations team. This role aligns against Lead Business Analyst from the Government Digital and Data Framework. The Digital Infrastructure and Security Operations area enables Ministry of Justice staff to stay connected and securely access business critical applications, data, and information whenever and wherever they need. The team enables staff to communicate and collaborate with each other and with users of our services across the UK. This is a senior leadership role within the Business Analysis profession. You will work across multiple services, operating in complex and often ambiguous environments to help shape priorities, clarify problems, and ensure that business analysis activity is focused on delivering meaningful outcomes. A key aspect of this role is partnering closely with the Digital Infrastructure and Security Operations business area. You will be expected to develop a strong understanding of this domain and become a trusted advisor to senior leaders, helping to shape and influence how services evolve to meet organisational needs. This includes supporting decision making in areas such as risk, security, and service performance, where priorities are often complex and competing. You will provide visible leadership to a cohort of Business Analysts, supporting their development and strengthening business analysis capability within your area. Alongside this, you will play an active role in the wider Business Analysis community across JDDS, contributing to how the profession grows and evolves. Working closely with senior stakeholders across security, technology, and product, you will help bring clarity to competing priorities and support decision making in areas where there may not be a single clear answer. You will ensure that business analysis is used effectively to understand problems, explore options, and align work to organisational goals. This role requires you to look beyond individual services, understanding how different parts of the organisation connect and where dependencies and risks exist. You will help shape how Business Analysts are deployed, ensuring their work is focused on the areas of greatest value. As a Lead Business Analyst, you will be expected to lead through others, creating an environment where Business Analysts are supported, challenged, and able to do their best work. You will champion the role of business analysis, building strong relationships with stakeholders and helping to embed a shared understanding of the value it brings. Key Responsibilities Provide visible BA leadership by supporting Business Analysts in meeting the user needs and business objectives. Provide consultative support and guidance to senior stakeholders, using aggregated analysis to form recommendations, challenge thinking or solve problems. Work with Head of Digital Infrastructure & Security Operations and Service Owners to establish current Business Analysis skill gaps and work with the Head of Profession to align these into the profession recruitment strategy. Lead, coach, develop and advocate for Business Analysts across multi-disciplinary teams and other profession leads. Ensure Business Analysts have a clear understanding of what good looks like and coach them into replicating it. Maintain and grow a strong community of practice, ensuring it has a clear purpose and good levels of engagement. Ensure and maintain alignment of Digital Infrastructure & Security Operations services and their dependencies. Collaborate with other Business Analyst Leads and the Head of Profession to continually develop the profession. Advocate for Business Analysis by promoting the role with other professions and outside of your business area. Lead initiatives to identify early talent and create pathways for entry level Business Analysts. Support initiatives to create early talent programmes, supporting professional growth and maturity. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential Understanding problems and shaping the right solutions Significant experience of analysing complex business problems, identifying root causes and evaluating options to recommend effective, evidence-based solutions aligned to strategic objectives. Developing business analysis capability in yourself and others Experience of developing business analysis capability through coaching, mentoring and supporting the professional development of business analysts, while promoting continuous learning and good practice. Leading and growing business analysis Strong leadership skills, with experience of providing direction, supporting and motivating others, and creating an inclusive environment where challenge, collaboration and different perspectives are encouraged. Building strong and effective stakeholder relationships Proven ability to build and maintain effective relationships with senior stakeholders, influencing decisions, managing competing priorities and achieving shared outcomes. Shaping how we understand and improve our systems and data Experience of leading systems and data analysis, using appropriate modelling and analysis techniques to understand complex environments, assess the impact of change and support effective service and organisational outcomes. Communicating skills Excellent communication and influencing skills, with the ability to explain complex information clearly, adapt communication to different audiences and influence senior stakeholders to achieve shared understanding and informed decisions. The successful candidate should also have domain experience in one or more of the following areas, please clearly note this within your personal statement - Networks (such as WAN and or LAN) Network Point Security Network Security Network Operations (Technology service focused) Willingness to be assessed against the requirements for BPSS clearance.
Senior IT & Business Systems Analyst Permanent Role Based in South Liverpool Monday Friday (Hybrd Options) Reference JW5462 ASPLIV Are you a hands-on IT professional with strong infrastructure and programming knowledge, looking for greater responsibility and a clear route into management? Aspion Search is supporting an established international Manufacturing business in its search for a Senior IT & Business Systems Analyst. This is an opportunity to join a small IT team, take ownership of key infrastructure and business systems, and develop towards an IT Manager position supporting the Group IT Manager. We are particularly interested in candidates who have supported IT within a manufacturing environment and understand how reliable systems underpin production, order processing, and finance. The Opportunity This is a varied, senior technical role with infrastructure at its core. You will help keep systems reliable, support users, manage external providers and deliver projects that improve how the business operates. Working within a flat structure, you will engage with colleagues at every level, from the shop floor to the CEO. You will need to translate technical issues into clear, practical advice and recognise where technology can deliver commercial value. The role offers scope for early progression into management as you develop your knowledge of the business and demonstrate your ability to take wider ownership. Key Responsibilities Manage and maintain IT infrastructure, supporting system availability, reliability, and performance. Provide hands-on technical support, working alongside the IT team to investigate and resolve escalated issues. Support Microsoft 365 and the wider business systems environment. Take ownership of relationships with external IT service providers, monitoring service delivery, and coordinating changes. Support ERP, finance, CRM and order processing systems, including SAP and Salesforce where applicable. Apply programming knowledge to troubleshoot issues, improve functionality, and support automation. Contribute to IT projects, system upgrades, migrations, and process improvements. Help strengthen cyber security practices and identify areas for improvement. Investigate emerging technologies, including AI, and assess practical opportunities for their implementation. Maintain clear technical documentation, support procedures, and user guidance. Deliver training that helps colleagues use systems effectively. Monitor recurring issues, downtime, and support trends, addressing underlying causes to improve service. Essential Experience and Skills A strong background in a hands-on IT role, such as Senior IT Support, Infrastructure Engineer, Systems Analyst or Business Systems Analyst. Strong infrastructure management and troubleshooting skills. Programming knowledge and the ability to apply it to practical business requirements. Experience supporting business applications, with an understanding of ERP, finance, or order processing systems. Working knowledge of Microsoft 365. Strong analytical and problem-solving skills. The ability to communicate confidently with technical colleagues, operational teams and senior leadership. Commercial awareness and an understanding of how IT performance affects day-to-day operations. A proactive approach, with the confidence to take responsibility and the ambition to progress into management. Experience in cyber security. Strong background in programming. Desirable Experience Experience supporting IT within manufacturing or a comparable operational environment. SQL knowledge, including querying, reporting or troubleshooting. Exposure to SAP, Salesforce or other ERP and CRM platforms. Experience managing external IT suppliers. Involvement in cyber security improvements, system migrations or technology implementation projects. Experience improving processes through automation or integrating business systems. Development and Progression This position would suit an experienced technical professional who is ready to broaden their responsibilities and move towards IT management. You will have the opportunity to build your knowledge across infrastructure, business systems, supplier management and project delivery, while taking on increasing responsibility within a small team. To Contact Direct: Jasmine Williams Commercial Director (phone number removed) At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data These can be viewed on our website.
10/11/2026
Full time
Senior IT & Business Systems Analyst Permanent Role Based in South Liverpool Monday Friday (Hybrd Options) Reference JW5462 ASPLIV Are you a hands-on IT professional with strong infrastructure and programming knowledge, looking for greater responsibility and a clear route into management? Aspion Search is supporting an established international Manufacturing business in its search for a Senior IT & Business Systems Analyst. This is an opportunity to join a small IT team, take ownership of key infrastructure and business systems, and develop towards an IT Manager position supporting the Group IT Manager. We are particularly interested in candidates who have supported IT within a manufacturing environment and understand how reliable systems underpin production, order processing, and finance. The Opportunity This is a varied, senior technical role with infrastructure at its core. You will help keep systems reliable, support users, manage external providers and deliver projects that improve how the business operates. Working within a flat structure, you will engage with colleagues at every level, from the shop floor to the CEO. You will need to translate technical issues into clear, practical advice and recognise where technology can deliver commercial value. The role offers scope for early progression into management as you develop your knowledge of the business and demonstrate your ability to take wider ownership. Key Responsibilities Manage and maintain IT infrastructure, supporting system availability, reliability, and performance. Provide hands-on technical support, working alongside the IT team to investigate and resolve escalated issues. Support Microsoft 365 and the wider business systems environment. Take ownership of relationships with external IT service providers, monitoring service delivery, and coordinating changes. Support ERP, finance, CRM and order processing systems, including SAP and Salesforce where applicable. Apply programming knowledge to troubleshoot issues, improve functionality, and support automation. Contribute to IT projects, system upgrades, migrations, and process improvements. Help strengthen cyber security practices and identify areas for improvement. Investigate emerging technologies, including AI, and assess practical opportunities for their implementation. Maintain clear technical documentation, support procedures, and user guidance. Deliver training that helps colleagues use systems effectively. Monitor recurring issues, downtime, and support trends, addressing underlying causes to improve service. Essential Experience and Skills A strong background in a hands-on IT role, such as Senior IT Support, Infrastructure Engineer, Systems Analyst or Business Systems Analyst. Strong infrastructure management and troubleshooting skills. Programming knowledge and the ability to apply it to practical business requirements. Experience supporting business applications, with an understanding of ERP, finance, or order processing systems. Working knowledge of Microsoft 365. Strong analytical and problem-solving skills. The ability to communicate confidently with technical colleagues, operational teams and senior leadership. Commercial awareness and an understanding of how IT performance affects day-to-day operations. A proactive approach, with the confidence to take responsibility and the ambition to progress into management. Experience in cyber security. Strong background in programming. Desirable Experience Experience supporting IT within manufacturing or a comparable operational environment. SQL knowledge, including querying, reporting or troubleshooting. Exposure to SAP, Salesforce or other ERP and CRM platforms. Experience managing external IT suppliers. Involvement in cyber security improvements, system migrations or technology implementation projects. Experience improving processes through automation or integrating business systems. Development and Progression This position would suit an experienced technical professional who is ready to broaden their responsibilities and move towards IT management. You will have the opportunity to build your knowledge across infrastructure, business systems, supplier management and project delivery, while taking on increasing responsibility within a small team. To Contact Direct: Jasmine Williams Commercial Director (phone number removed) At Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data These can be viewed on our website.
Senior User Researcher - Permanent + Contract Permanent salary: up to £68,000 | Contract rate: £350-£400 per day, outside IR35 Working pattern: Hybrid - one day per week in London About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. This opportunity is available on either a permanent basis, with a salary of up to £68,000, or on a contract basis at £350-£400 per day, outside IR35. About the role We are looking for a Senior User Researcher to help teams understand the people who use public services. You will plan and run research, turn findings into clear insight, and make sure user needs shape every decision. Key responsibilities Plan and run research using a range of methods, including interviews, contextual inquiry and usability testing. Research with a wide range of users, including people with access needs and professional or specialist users. Analyse findings and share clear, actionable insight with the team and stakeholders. Work with designers, business analysts and product managers so research shapes what is built. Test prototypes and services, and help the team iterate based on evidence. Make sure research is ethical and meets UK GDPR. Prepare research evidence for GDS service assessments. Support and mentor other researchers. Essential skills and experience Significant experience as a user researcher on digital services. Strong qualitative research skills, with the ability to use quantitative data alongside them. Experience researching with users who have access needs or low digital confidence. Experience working in multidisciplinary agile teams. Ability to present findings clearly and influence decisions. Desirable UK government or public sector experience. Experience researching complex, multi-organisation services. Experience taking services through GDS service assessments.
10/11/2026
Senior User Researcher - Permanent + Contract Permanent salary: up to £68,000 | Contract rate: £350-£400 per day, outside IR35 Working pattern: Hybrid - one day per week in London About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and innovative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. We are passionate about user-centred design, agile delivery and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter. This opportunity is available on either a permanent basis, with a salary of up to £68,000, or on a contract basis at £350-£400 per day, outside IR35. About the role We are looking for a Senior User Researcher to help teams understand the people who use public services. You will plan and run research, turn findings into clear insight, and make sure user needs shape every decision. Key responsibilities Plan and run research using a range of methods, including interviews, contextual inquiry and usability testing. Research with a wide range of users, including people with access needs and professional or specialist users. Analyse findings and share clear, actionable insight with the team and stakeholders. Work with designers, business analysts and product managers so research shapes what is built. Test prototypes and services, and help the team iterate based on evidence. Make sure research is ethical and meets UK GDPR. Prepare research evidence for GDS service assessments. Support and mentor other researchers. Essential skills and experience Significant experience as a user researcher on digital services. Strong qualitative research skills, with the ability to use quantitative data alongside them. Experience researching with users who have access needs or low digital confidence. Experience working in multidisciplinary agile teams. Ability to present findings clearly and influence decisions. Desirable UK government or public sector experience. Experience researching complex, multi-organisation services. Experience taking services through GDS service assessments.
Multiple Opportunities Agentic AI Engineering, Data & Technology UK Remote Permanent Competitive Salaries We're supporting an established, ambitious UK digital business as it embarks on a significant transformation of its technology, product engineering and data capabilities. With strong financial backing, an established customer base and ambitious plans for growth, the business is investing in a new approach to how it designs, builds, tests and delivers software. A key part of this transformation is creating an agent-first software engineering environment, where AI coding agents become an integral part of the entire software development lifecycle. This is a genuine opportunity to help shape new engineering practices, introduce modern tooling and workflows, and build a highly capable team working on customer-facing digital products. We're looking to speak with experienced professionals across the following positions: Agentic Principal Product Engineer - A hands-on technical leader who can help establish agent-first software engineering practices, introduce AI-enabled development workflows and influence engineering standards across multiple teams. Agentic Tech Lead - An experienced, hands-on engineering leader who can take ownership of technical delivery, architecture and product development, using AI coding agents throughout the software lifecycle. Agentic Senior Product Engineer - A strong full-stack Software Engineer with practical experience using AI coding agents to design, develop, test and deliver production software. Head of Data - A commercially focused data leader who can shape data strategy, lead a small team and turn data into measurable business value. Analytics Engineer - An experienced data professional with strong SQL, Databricks, dimensional modelling and data engineering capabilities, helping establish trusted data models and semantic layers. Data Analyst - A commercially minded analyst with Power BI, SQL, Databricks and Python experience, focused on business intelligence, forecasting and actionable insights. What makes these opportunities interesting? The business is moving towards a modern, AI-enabled product engineering model, with a strong emphasis on: Building and improving customer-facing digital products. Introducing AI coding agents across architecture, development, testing and deployment. Establishing effective agentic workflows, automation and engineering standards. Improving software quality, productivity and delivery speed. Creating empowered, cross-functional teams across Engineering, Product, Design and Data. Developing modern data capabilities, including Databricks, analytics engineering and AI-ready data. Encouraging experimentation, technical ownership and continuous improvement. For the software engineering positions in particular, we're looking for people who have already used AI coding agents commercially to build and deliver production software. Experience with tools such as Claude Code, Cursor, GitHub Copilot, MCP integrations and other agentic development technologies would be particularly relevant. We're interested in engineers who can demonstrate how these tools have genuinely improved the way they and their teams deliver software, rather than simply having experimented with AI-assisted coding. These are permanent positions, with UK remote working. Salary packages are currently being finalised and will reflect the seniority and experience required for each position. We're particularly interested in speaking with individuals who enjoy working in environments where they can influence technical direction, introduce new ideas and make a measurable difference. Interested in finding out more?
10/11/2026
Full time
Multiple Opportunities Agentic AI Engineering, Data & Technology UK Remote Permanent Competitive Salaries We're supporting an established, ambitious UK digital business as it embarks on a significant transformation of its technology, product engineering and data capabilities. With strong financial backing, an established customer base and ambitious plans for growth, the business is investing in a new approach to how it designs, builds, tests and delivers software. A key part of this transformation is creating an agent-first software engineering environment, where AI coding agents become an integral part of the entire software development lifecycle. This is a genuine opportunity to help shape new engineering practices, introduce modern tooling and workflows, and build a highly capable team working on customer-facing digital products. We're looking to speak with experienced professionals across the following positions: Agentic Principal Product Engineer - A hands-on technical leader who can help establish agent-first software engineering practices, introduce AI-enabled development workflows and influence engineering standards across multiple teams. Agentic Tech Lead - An experienced, hands-on engineering leader who can take ownership of technical delivery, architecture and product development, using AI coding agents throughout the software lifecycle. Agentic Senior Product Engineer - A strong full-stack Software Engineer with practical experience using AI coding agents to design, develop, test and deliver production software. Head of Data - A commercially focused data leader who can shape data strategy, lead a small team and turn data into measurable business value. Analytics Engineer - An experienced data professional with strong SQL, Databricks, dimensional modelling and data engineering capabilities, helping establish trusted data models and semantic layers. Data Analyst - A commercially minded analyst with Power BI, SQL, Databricks and Python experience, focused on business intelligence, forecasting and actionable insights. What makes these opportunities interesting? The business is moving towards a modern, AI-enabled product engineering model, with a strong emphasis on: Building and improving customer-facing digital products. Introducing AI coding agents across architecture, development, testing and deployment. Establishing effective agentic workflows, automation and engineering standards. Improving software quality, productivity and delivery speed. Creating empowered, cross-functional teams across Engineering, Product, Design and Data. Developing modern data capabilities, including Databricks, analytics engineering and AI-ready data. Encouraging experimentation, technical ownership and continuous improvement. For the software engineering positions in particular, we're looking for people who have already used AI coding agents commercially to build and deliver production software. Experience with tools such as Claude Code, Cursor, GitHub Copilot, MCP integrations and other agentic development technologies would be particularly relevant. We're interested in engineers who can demonstrate how these tools have genuinely improved the way they and their teams deliver software, rather than simply having experimented with AI-assisted coding. These are permanent positions, with UK remote working. Salary packages are currently being finalised and will reflect the seniority and experience required for each position. We're particularly interested in speaking with individuals who enjoy working in environments where they can influence technical direction, introduce new ideas and make a measurable difference. Interested in finding out more?
Essential: Active SC Clearance . Proven experience as a Performance Analyst within Government, Public Sector, or highly regulated environments. Strong understanding of the GDS Service Standard and data-driven service improvement. Experience analysing complex datasets and translating findings into actionable insights. Advanced proficiency with: Power BI SQL Excel Tableau or equivalent BI tools Experience creating KPI frameworks and performance measurement strategies. Strong stakeholder engagement and presentation skills. Knowledge of Agile delivery environments and multidisciplinary teams. Experience producing high-quality reports and data visualisations for senior leadership.
09/11/2026
Contractor
Essential: Active SC Clearance . Proven experience as a Performance Analyst within Government, Public Sector, or highly regulated environments. Strong understanding of the GDS Service Standard and data-driven service improvement. Experience analysing complex datasets and translating findings into actionable insights. Advanced proficiency with: Power BI SQL Excel Tableau or equivalent BI tools Experience creating KPI frameworks and performance measurement strategies. Strong stakeholder engagement and presentation skills. Knowledge of Agile delivery environments and multidisciplinary teams. Experience producing high-quality reports and data visualisations for senior leadership.
Senior AI Business Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Hybrid London & UK Travel Competitive Salary & Benefits Shape the Future of AI in Legal Services At Lawfront we're building the UK's leading people-led, AI-enabled legal services group. With seven firms, over 800 legal professionals and ambitious growth plans, we're investing heavily in AI to transform how legal work is delivered, improving efficiency, profitability and client outcomes. We're looking for a Senior AI Business Analyst to sit at the heart of this transformation, working directly with lawyers, technology teams and AI specialists to redesign legal workflows and turn AI opportunities into tangible business benefits. This is a unique opportunity to combine business analysis, process improvement and emerging technology in a role where you'll help shape the future of legal services. What You'll Do Work with legal teams to understand how work is performed today and identify opportunities for AI and automation. Analyse, map and redesign workflows to improve efficiency, quality and client outcomes. Collaborate with Data Scientists and Engineers to test, implement and scale AI-enabled solutions Translate business requirements into clear and actionable technical requirements. Monitor performance, adoption and business impact to ensure solutions deliver measurable value. Support programme delivery and project governance within a fast-moving transformation environment. About You You'll be an experienced Business Analyst with a background in the legal sector and a passion for innovation. You'll have strong process mapping and stakeholder management skills, alongside experience identifying opportunities to improve workflows through technology and automation. You'll be comfortable working with senior legal professionals, translating complex business challenges into practical solutions, and helping drive the adoption of AI across a regulated professional services environment. Why Join Lawfront? This is more than a Business Analyst role. It's a chance to help lead one of the most exciting AI transformation programmes in the legal sector, working alongside a multidisciplinary team of AI, technology and business experts. You'll see ideas move from concept to implementation and have a direct impact on how legal services are delivered across the Group. If you're excited by AI, process improvement and business transformation, we'd love to hear from you.
09/11/2026
Contractor
Senior AI Business Analyst When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Hybrid London & UK Travel Competitive Salary & Benefits Shape the Future of AI in Legal Services At Lawfront we're building the UK's leading people-led, AI-enabled legal services group. With seven firms, over 800 legal professionals and ambitious growth plans, we're investing heavily in AI to transform how legal work is delivered, improving efficiency, profitability and client outcomes. We're looking for a Senior AI Business Analyst to sit at the heart of this transformation, working directly with lawyers, technology teams and AI specialists to redesign legal workflows and turn AI opportunities into tangible business benefits. This is a unique opportunity to combine business analysis, process improvement and emerging technology in a role where you'll help shape the future of legal services. What You'll Do Work with legal teams to understand how work is performed today and identify opportunities for AI and automation. Analyse, map and redesign workflows to improve efficiency, quality and client outcomes. Collaborate with Data Scientists and Engineers to test, implement and scale AI-enabled solutions Translate business requirements into clear and actionable technical requirements. Monitor performance, adoption and business impact to ensure solutions deliver measurable value. Support programme delivery and project governance within a fast-moving transformation environment. About You You'll be an experienced Business Analyst with a background in the legal sector and a passion for innovation. You'll have strong process mapping and stakeholder management skills, alongside experience identifying opportunities to improve workflows through technology and automation. You'll be comfortable working with senior legal professionals, translating complex business challenges into practical solutions, and helping drive the adoption of AI across a regulated professional services environment. Why Join Lawfront? This is more than a Business Analyst role. It's a chance to help lead one of the most exciting AI transformation programmes in the legal sector, working alongside a multidisciplinary team of AI, technology and business experts. You'll see ideas move from concept to implementation and have a direct impact on how legal services are delivered across the Group. If you're excited by AI, process improvement and business transformation, we'd love to hear from you.
