DevOps Engineer Position Description At CGI, you'll help deliver a critical Azure-based platform that keeps road users, transport providers and public services informed with accurate, timely and reliable road network information. Working on a service that underpins essential decision-making, you'll play a key role in improving platform resilience, security and automation while helping accelerate the delivery of data to downstream consumers. You'll collaborate with talented multidisciplinary teams, contribute innovative ideas and take ownership of meaningful technical challenges, supported by an environment that invests in your growth and empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you can be based anywhere in the UK. There might be some very occasional expensed travel to client/CGI offices as project demand but we try to keep this to a minimum. Your future duties and responsibilities In this role, you will help operate, maintain and evolve a business-critical Azure platform that collects, processes and distributes road network information from multiple data sources. Working closely with data engineers, API developers and testers, you will ensure the platform remains secure, resilient and highly available while supporting continuous improvements to automation, infrastructure and operational efficiency. You will take ownership of key platform capabilities, contribute to infrastructure modernisation and help reduce data processing latency through automation and continuous improvement. Supported by an experienced team, you'll have opportunities to influence technical decisions, improve engineering practices and deliver high-quality solutions that create real value for our clients. Key responsibilities • Maintain & Optimise Azure infrastructure across multiple subscriptions. • Develop & Enhance Infrastructure as Code solutions using Bicep. • Build & Automate Azure DevOps CI/CD pipelines for infrastructure and application deployments. • Support & Improve a secure hub-and-spoke Azure networking architecture. • Manage & Maintain Azure App Services and core platform services. • Collaborate & Enable data engineering teams supporting Azure Data Factory and Databricks environments. • Develop & Automate operational tooling using Bash, Python and, where appropriate, PowerShell. • Monitor & Improve platform reliability, security and operational performance. • Troubleshoot & Resolve platform issues while supporting development and QA teams. • Drive Continuous Improvement initiatives that enhance platform capability and reduce data processing latency. Required qualifications to be successful in this role To succeed in this role, you'll bring strong Azure platform engineering experience with a passion for automation, infrastructure as code and operational excellence. You'll be comfortable working within collaborative Agile teams and have the technical expertise to support secure, scalable cloud platforms while continually identifying opportunities for improvement. Essential qualifications • Strong experience administering and supporting Microsoft Azure infrastructure. • Proven expertise with Infrastructure as Code using Bicep (Terraform experience is advantageous). • Experience designing and maintaining Azure networking, including hub-and-spoke architectures. • Good knowledge of Azure DevOps and CI/CD pipeline development. • Experience supporting Azure App Services and cloud platform services. • Experience working with Azure Data Factory; exposure to Databricks is desirable. • Strong scripting skills using Bash and Python; PowerShell experience is beneficial. • Excellent troubleshooting and problem-solving skills. • Strong communication and collaboration skills with cross-functional technical teams. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
21/09/2026
Full time
DevOps Engineer Position Description At CGI, you'll help deliver a critical Azure-based platform that keeps road users, transport providers and public services informed with accurate, timely and reliable road network information. Working on a service that underpins essential decision-making, you'll play a key role in improving platform resilience, security and automation while helping accelerate the delivery of data to downstream consumers. You'll collaborate with talented multidisciplinary teams, contribute innovative ideas and take ownership of meaningful technical challenges, supported by an environment that invests in your growth and empowers you to make a lasting impact. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is a hybrid position and you can be based anywhere in the UK. There might be some very occasional expensed travel to client/CGI offices as project demand but we try to keep this to a minimum. Your future duties and responsibilities In this role, you will help operate, maintain and evolve a business-critical Azure platform that collects, processes and distributes road network information from multiple data sources. Working closely with data engineers, API developers and testers, you will ensure the platform remains secure, resilient and highly available while supporting continuous improvements to automation, infrastructure and operational efficiency. You will take ownership of key platform capabilities, contribute to infrastructure modernisation and help reduce data processing latency through automation and continuous improvement. Supported by an experienced team, you'll have opportunities to influence technical decisions, improve engineering practices and deliver high-quality solutions that create real value for our clients. Key responsibilities • Maintain & Optimise Azure infrastructure across multiple subscriptions. • Develop & Enhance Infrastructure as Code solutions using Bicep. • Build & Automate Azure DevOps CI/CD pipelines for infrastructure and application deployments. • Support & Improve a secure hub-and-spoke Azure networking architecture. • Manage & Maintain Azure App Services and core platform services. • Collaborate & Enable data engineering teams supporting Azure Data Factory and Databricks environments. • Develop & Automate operational tooling using Bash, Python and, where appropriate, PowerShell. • Monitor & Improve platform reliability, security and operational performance. • Troubleshoot & Resolve platform issues while supporting development and QA teams. • Drive Continuous Improvement initiatives that enhance platform capability and reduce data processing latency. Required qualifications to be successful in this role To succeed in this role, you'll bring strong Azure platform engineering experience with a passion for automation, infrastructure as code and operational excellence. You'll be comfortable working within collaborative Agile teams and have the technical expertise to support secure, scalable cloud platforms while continually identifying opportunities for improvement. Essential qualifications • Strong experience administering and supporting Microsoft Azure infrastructure. • Proven expertise with Infrastructure as Code using Bicep (Terraform experience is advantageous). • Experience designing and maintaining Azure networking, including hub-and-spoke architectures. • Good knowledge of Azure DevOps and CI/CD pipeline development. • Experience supporting Azure App Services and cloud platform services. • Experience working with Azure Data Factory; exposure to Databricks is desirable. • Strong scripting skills using Bash and Python; PowerShell experience is beneficial. • Excellent troubleshooting and problem-solving skills. • Strong communication and collaboration skills with cross-functional technical teams. Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals. Come join our team-one of the largest IT and business consulting services firms in the world.
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
21/09/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
21/09/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
21/09/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
21/09/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
21/09/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
21/09/2026
Full time
DWP. Digital with Purpose. Join DWP Digital as a Senior QA Tester and play a vital role in modernising the Contact Centre platforms that underpin some of the UK's most important public services. Millions of people contact DWP contact centres each year. You'll lead quality assurance activities, champion test automation and help deliver resilient, user-focused solutions at scale. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Proven expertise in testing Contact Centre telephony platforms. Strong knowledge of telephony testing tools, techniques and methodologies. Demonstrable capability in delivering test automation within a Contact Centre environment. Strong understanding of maintaining traceability between requirements, tests and defects. Proven capability in planning and delivering non-functional testing, including performance, scalability, resilience, accessibility and operational acceptance testing. Ability to provide strategic testing leadership, shaping quality practices across product teams and the wider testing community. You and your role As a Senior QA Tester, you'll help shape and assure the quality of digital telephony services used by millions of citizens and thousands of colleagues across the UK. Working as part of an agile multidisciplinary team, you'll lead testing activities across complex Contact Centre platforms, defining test strategies, embedding best practice and ensuring quality across the delivery lifecycle. You'll collaborate with engineers, architects, product managers and stakeholders to deliver reliable, secure and resilient services. Using a blend of manual testing, test automation, functional and non-functional testing, you'll help identify risks early, improve delivery confidence and support successful releases. You'll also play a key role in DWP Digital's wider testing community, providing technical leadership, promoting a shift-left approach to quality engineering and helping teams build scalable, high-performing digital services that make a real difference to people's lives. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £44,447. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £12,876 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: Complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
Job Title: Technical Lead Location: Liverpool City Centre HQ / Hybrid (3 days in office) Salary: 70,000 - 85,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We're looking for a Tech Lead to guide a talented, cross-functional squad as they design, build and deliver products that make a real difference for our customers. You'll lead a team made up of backend and frontend developers, QA and automation testers, designers, product managers and business analysts. Together, you'll create and evolve high-quality software using modern engineering practices and a microservice architecture built on Azure. As Tech Lead, you'll be hands-on with the code while supporting others to grow. You'll set technical direction, drive standards and help shape how your squad works, with real autonomy and trust. You'll collaborate closely with the Architecture Team to ensure your services fit seamlessly into our broader platform and long-term technical strategy. We work together in our Liverpool HQ three days a week because collaboration, quick feedback and creative problem-solving are key to how we deliver. Your Impact: The systems you'll design, and lead will power key parts of our products, used by thousands of customers every day. Your technical decisions will directly influence product quality, performance and customer experience. You'll help your team deliver features that are reliable, scalable and genuinely improve how people interact with our services. What You'll Do: Lead a multidisciplinary squad to deliver high-quality, production-ready software Design and build scalable microservices in .NET and Azure Contribute to the evolution of our microservice architecture and integration patterns Collaborate with frontend developers working in React and Next.js to deliver seamless user experiences Partner with product managers, BAs and designers to translate customer needs into clear technical plans Work closely with QA and automation testers to ensure quality and reliability are built in from the start Stay hands-on with code while mentoring developers and promoting best practices Drive technical discussions, champion clean architecture and improve our engineering standards Contribute to wider engineering initiatives, including developer experience and shared tooling Our Tech Stack: Backend: C#, .NET 8.0, Redis, MongoDb, SQL Server, Entity Framework, MassTransit, Mediator Frontend: React, Next.js, TypeScript Infrastructure: Azure, Docker, Kubernetes (AKS), Nginx, RabbitMQ Architecture: Microservices, Event-driven patterns, Clean Architecture Observability and Monitoring: Grafana, Loki, Sentry, PostHog Tooling and Practices: Git, CI/CD pipelines, Agile methodologies What We're Looking For: Proven experience leading software delivery within a microservice-based environment Strong technical background in .NET and Azure Comfortable working across the stack, with deeper expertise in backend systems Experience mentoring and guiding developers in a collaborative, agile setup Product-focused mindset with an understanding of trade-offs between speed, scalability and user experience Excellent communicator who brings clarity and empathy to technical discussions Passion for clean, maintainable code and continuous improvement Curious and proactive, always looking for better ways to build, measure and deliver Why Join Us: Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Technical Lead, Technical Team Lead, Technical Engineering Lead, Lead Programmer, Lead Software Engineer, Technical Architect, Solutions Architect, Technical Project Manager, Technical Manager may also be considered for this role.
18/09/2026
Full time
Job Title: Technical Lead Location: Liverpool City Centre HQ / Hybrid (3 days in office) Salary: 70,000 - 85,000 per annum, depending on experience Job Type: Permanent, Full Time Working Hours: 37.5 hours per week, Monday to Friday We're looking for a Tech Lead to guide a talented, cross-functional squad as they design, build and deliver products that make a real difference for our customers. You'll lead a team made up of backend and frontend developers, QA and automation testers, designers, product managers and business analysts. Together, you'll create and evolve high-quality software using modern engineering practices and a microservice architecture built on Azure. As Tech Lead, you'll be hands-on with the code while supporting others to grow. You'll set technical direction, drive standards and help shape how your squad works, with real autonomy and trust. You'll collaborate closely with the Architecture Team to ensure your services fit seamlessly into our broader platform and long-term technical strategy. We work together in our Liverpool HQ three days a week because collaboration, quick feedback and creative problem-solving are key to how we deliver. Your Impact: The systems you'll design, and lead will power key parts of our products, used by thousands of customers every day. Your technical decisions will directly influence product quality, performance and customer experience. You'll help your team deliver features that are reliable, scalable and genuinely improve how people interact with our services. What You'll Do: Lead a multidisciplinary squad to deliver high-quality, production-ready software Design and build scalable microservices in .NET and Azure Contribute to the evolution of our microservice architecture and integration patterns Collaborate with frontend developers working in React and Next.js to deliver seamless user experiences Partner with product managers, BAs and designers to translate customer needs into clear technical plans Work closely with QA and automation testers to ensure quality and reliability are built in from the start Stay hands-on with code while mentoring developers and promoting best practices Drive technical discussions, champion clean architecture and improve our engineering standards Contribute to wider engineering initiatives, including developer experience and shared tooling Our Tech Stack: Backend: C#, .NET 8.0, Redis, MongoDb, SQL Server, Entity Framework, MassTransit, Mediator Frontend: React, Next.js, TypeScript Infrastructure: Azure, Docker, Kubernetes (AKS), Nginx, RabbitMQ Architecture: Microservices, Event-driven patterns, Clean Architecture Observability and Monitoring: Grafana, Loki, Sentry, PostHog Tooling and Practices: Git, CI/CD pipelines, Agile methodologies What We're Looking For: Proven experience leading software delivery within a microservice-based environment Strong technical background in .NET and Azure Comfortable working across the stack, with deeper expertise in backend systems Experience mentoring and guiding developers in a collaborative, agile setup Product-focused mindset with an understanding of trade-offs between speed, scalability and user experience Excellent communicator who brings clarity and empathy to technical discussions Passion for clean, maintainable code and continuous improvement Curious and proactive, always looking for better ways to build, measure and deliver Why Join Us: Real autonomy to shape how your squad designs, builds and delivers software A modern, cloud-native architecture that encourages experimentation and ownership Work with talented developers, designers, testers and product professionals who care about what they build Influence technical decisions that shape the direction of our products and platforms Opportunities to grow into staff, principal or architecture-focused leadership roles A supportive, transparent culture where craftsmanship, curiosity and learning are celebrated Regular opportunities for professional development, conferences and innovation time A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Technical Lead, Technical Team Lead, Technical Engineering Lead, Lead Programmer, Lead Software Engineer, Technical Architect, Solutions Architect, Technical Project Manager, Technical Manager may also be considered for this role.
QA Test Analyst QA, Test, Software / Web Testing Salary 40,000 - 45,000 + benefits Fareham, Hampshire Ideally candidates will be in the office full time although some flexibility for the odd day from home is fine. An established company who are embedded within one of the UK's most innovative and established tech hubs - fully funded, well equipped and well prepared to launch their latest tech incarnation - a pet tag tracking service with a unique proposition set to disrupt the sector. This is not the first start-up this company has launched; their wealthy owners have been doing this for 10+ years and can demonstrate mm income from several of their previous creations. As such they have an amazing office in Fareham (near Whiteley) with a no expense spared look and feel. You will be an opportunity to work hybrid / remote and given a huge investment in tech & tools, free hot food cooked in the company owned restaurant, nights out, spa breaks and much much more! Key Skills Responsibilities: Perform manual QA testing across mobile (Flutter), web, and internal systems Collaborate with developers and designers to understand features and edge cases Create, maintain, and execute clear and detailed test cases Log and track bugs with clarity and consistency Support release testing, regression testing, and smoke tests Help shape and improve QA processes and documentation (Optional) Begin implementing test automation if skills/interest align (Optional) Support UAT or customer feedback triage Core Requirements: Nice to have: Experience testing Flutter apps Understanding of basic HTTP/REST API concepts Familiarity with Git/GitHub workflows Exposure to agile environments or CI/CD pipelines Any knowledge of accessibility or usability testing This position offers an attractive salary and excellent benefits package along with the opportunity to broaden your career experience and knowledge within software and web testing. To be considered for this opportunity please send your CV to (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
14/09/2026
Full time
QA Test Analyst QA, Test, Software / Web Testing Salary 40,000 - 45,000 + benefits Fareham, Hampshire Ideally candidates will be in the office full time although some flexibility for the odd day from home is fine. An established company who are embedded within one of the UK's most innovative and established tech hubs - fully funded, well equipped and well prepared to launch their latest tech incarnation - a pet tag tracking service with a unique proposition set to disrupt the sector. This is not the first start-up this company has launched; their wealthy owners have been doing this for 10+ years and can demonstrate mm income from several of their previous creations. As such they have an amazing office in Fareham (near Whiteley) with a no expense spared look and feel. You will be an opportunity to work hybrid / remote and given a huge investment in tech & tools, free hot food cooked in the company owned restaurant, nights out, spa breaks and much much more! Key Skills Responsibilities: Perform manual QA testing across mobile (Flutter), web, and internal systems Collaborate with developers and designers to understand features and edge cases Create, maintain, and execute clear and detailed test cases Log and track bugs with clarity and consistency Support release testing, regression testing, and smoke tests Help shape and improve QA processes and documentation (Optional) Begin implementing test automation if skills/interest align (Optional) Support UAT or customer feedback triage Core Requirements: Nice to have: Experience testing Flutter apps Understanding of basic HTTP/REST API concepts Familiarity with Git/GitHub workflows Exposure to agile environments or CI/CD pipelines Any knowledge of accessibility or usability testing This position offers an attractive salary and excellent benefits package along with the opportunity to broaden your career experience and knowledge within software and web testing. To be considered for this opportunity please send your CV to (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Content QA Tester Location: London Contract: 6 months Department: Content / Digital Working pattern: Hybrid About the role We're looking for a Content QA Tester to join our team and help ensure our campaigns and website content meet the highest standards before they go live. You'll be responsible for testing digital content across campaigns and consumer websites, checking everything from copy, imagery and links through to pricing, legal wording, calls to action and responsive behaviour across different devices. This is a detail-focused role where accuracy matters. You'll work to defined test plans, identify and clearly document issues, retest fixes and work closely with the Content QA Lead to ensure content is ready for release. You don't necessarily need a traditional QA background. We're open to people from digital production, web publishing, content operations or other detail-focused environments where you've demonstrated that you can work accurately and consistently under deadline. Key responsibilities Test Execution Execute functional, regression and cross-device testing across campaigns and website content, working to test plans set by the Content QA Lead. Check content against approved briefs, including copy, links, imagery, pricing, terms and calls to action. Test across required browsers, devices and screen sizes, ensuring content behaves correctly at each responsive breakpoint. Complete test cycles to agreed deadlines and provide early warning when a deadline is at risk. Ensure all required checks are completed consistently before content is signed off. Defect Logging & Reporting Identify, raise and log bugs, issues and discrepancies clearly, providing enough detail for another team member to reproduce and resolve the issue without unnecessary follow-up. Assign accurate severity and priority information to help the team assess and resolve defects. Immediately escalate any issue that could block a release to the Content QA Lead. Retest fixes and confirm resolution before content is signed off. Keep test records, QA trackers and defect information up to date so the wider team has an accurate view of progress and status. Localisation & Standards Checks Review localised content for accuracy, completeness and the correct regional variants. Escalate content that appears incorrect or inappropriate for a particular market. Test content against brand, accessibility and compliance checklists provided by the QA Lead and Manager. Identify and flag missing disclaimers, incorrect legal wording, copyright gaps or other compliance concerns rather than assuming they are intentional. Develop a strong understanding of the standards expected across different markets and content types. Team Contribution Support the Content QA Lead during peak campaign periods and high-volume release cycles. Contribute to test cases, QA checklists and improvements to testing processes. Identify recurring issues and suggest improvements where the same check repeatedly catches the same problem. Identify repetitive manual checks that could potentially be automated and raise opportunities with the Content QA Lead or Automation Lead. Contribute to a positive, collaborative QA culture where everyone takes ownership of quality. What we're looking for Experience 1-3 years' experience in QA, digital production, web publishing or another comparable detail-focused role. Experience working with digital campaigns, CMS platforms or consumer-facing websites is desirable. Experience working within a defined process and reporting into a lead or manager. Experience working to deadlines where accuracy and attention to detail are important. We're also interested in strong candidates from non-QA backgrounds who can demonstrate excellent attention to detail and accuracy under pressure. Skills & behaviours Excellent attention to detail and the discipline to work through a checklist consistently. Strong written communication, particularly the ability to describe a defect clearly so that someone else can understand and act on it. Comfortable using QA and ticketing tools such as Jira , or willing to learn. Willingness to learn tools such as BrowserStack and CMS platforms. Able to manage several concurrent tasks and proactively ask for prioritisation when priorities conflict. Awareness of accessibility principles and responsive web design, with an appetite to develop this further. Comfortable challenging something when it doesn't look right. Confidence to raise concerns even when doing so may create pressure on a delivery timeline. A methodical, reliable and collaborative approach to work. Your role is to test, identify, document, communicate and retest issues , ensuring that content meets the agreed requirements before release. Why join us? You'll play a key role in protecting the quality of some of the world's most recognisable gaming content and campaigns. You'll work alongside experienced QA, Content and Digital teams, develop your understanding of large-scale digital content delivery and have the opportunity to grow your skills across QA, accessibility, responsive design, CMS platforms and automation. If you're naturally curious, highly detail-oriented and the kind of person who spots the one thing everyone else has missed, we'd love to hear from you. Apply now and tell us what makes you a great fit for the role.
11/09/2026
Contractor
Content QA Tester Location: London Contract: 6 months Department: Content / Digital Working pattern: Hybrid About the role We're looking for a Content QA Tester to join our team and help ensure our campaigns and website content meet the highest standards before they go live. You'll be responsible for testing digital content across campaigns and consumer websites, checking everything from copy, imagery and links through to pricing, legal wording, calls to action and responsive behaviour across different devices. This is a detail-focused role where accuracy matters. You'll work to defined test plans, identify and clearly document issues, retest fixes and work closely with the Content QA Lead to ensure content is ready for release. You don't necessarily need a traditional QA background. We're open to people from digital production, web publishing, content operations or other detail-focused environments where you've demonstrated that you can work accurately and consistently under deadline. Key responsibilities Test Execution Execute functional, regression and cross-device testing across campaigns and website content, working to test plans set by the Content QA Lead. Check content against approved briefs, including copy, links, imagery, pricing, terms and calls to action. Test across required browsers, devices and screen sizes, ensuring content behaves correctly at each responsive breakpoint. Complete test cycles to agreed deadlines and provide early warning when a deadline is at risk. Ensure all required checks are completed consistently before content is signed off. Defect Logging & Reporting Identify, raise and log bugs, issues and discrepancies clearly, providing enough detail for another team member to reproduce and resolve the issue without unnecessary follow-up. Assign accurate severity and priority information to help the team assess and resolve defects. Immediately escalate any issue that could block a release to the Content QA Lead. Retest fixes and confirm resolution before content is signed off. Keep test records, QA trackers and defect information up to date so the wider team has an accurate view of progress and status. Localisation & Standards Checks Review localised content for accuracy, completeness and the correct regional variants. Escalate content that appears incorrect or inappropriate for a particular market. Test content against brand, accessibility and compliance checklists provided by the QA Lead and Manager. Identify and flag missing disclaimers, incorrect legal wording, copyright gaps or other compliance concerns rather than assuming they are intentional. Develop a strong understanding of the standards expected across different markets and content types. Team Contribution Support the Content QA Lead during peak campaign periods and high-volume release cycles. Contribute to test cases, QA checklists and improvements to testing processes. Identify recurring issues and suggest improvements where the same check repeatedly catches the same problem. Identify repetitive manual checks that could potentially be automated and raise opportunities with the Content QA Lead or Automation Lead. Contribute to a positive, collaborative QA culture where everyone takes ownership of quality. What we're looking for Experience 1-3 years' experience in QA, digital production, web publishing or another comparable detail-focused role. Experience working with digital campaigns, CMS platforms or consumer-facing websites is desirable. Experience working within a defined process and reporting into a lead or manager. Experience working to deadlines where accuracy and attention to detail are important. We're also interested in strong candidates from non-QA backgrounds who can demonstrate excellent attention to detail and accuracy under pressure. Skills & behaviours Excellent attention to detail and the discipline to work through a checklist consistently. Strong written communication, particularly the ability to describe a defect clearly so that someone else can understand and act on it. Comfortable using QA and ticketing tools such as Jira , or willing to learn. Willingness to learn tools such as BrowserStack and CMS platforms. Able to manage several concurrent tasks and proactively ask for prioritisation when priorities conflict. Awareness of accessibility principles and responsive web design, with an appetite to develop this further. Comfortable challenging something when it doesn't look right. Confidence to raise concerns even when doing so may create pressure on a delivery timeline. A methodical, reliable and collaborative approach to work. Your role is to test, identify, document, communicate and retest issues , ensuring that content meets the agreed requirements before release. Why join us? You'll play a key role in protecting the quality of some of the world's most recognisable gaming content and campaigns. You'll work alongside experienced QA, Content and Digital teams, develop your understanding of large-scale digital content delivery and have the opportunity to grow your skills across QA, accessibility, responsive design, CMS platforms and automation. If you're naturally curious, highly detail-oriented and the kind of person who spots the one thing everyone else has missed, we'd love to hear from you. Apply now and tell us what makes you a great fit for the role.
Are you passionate about quality, automation, and ensuring Salesforce solutions perform flawlessly for end users? Do you thrive in a hands-on leadership role where you can shape testing practices, mentor others, and drive continuous improvement across complex Salesforce environments? If so, we'd love to hear from you. We're looking for a Salesforce Test Manager / Lead Tester to join our team and play a critical role in delivering high-quality Salesforce solutions across a range of business transformation initiatives. You'll lead day-to-day testing activities, coordinate testing across multiple workstreams, and work closely with Product Owners, Business Analysts, Developers, Architects, and business stakeholders to ensure solutions are delivered with confidence. This is an exciting opportunity to combine hands-on testing expertise with leadership responsibility, driving quality assurance activities across Salesforce platforms while helping to advance our test automation capabilities through Copado Robotic Testing (CRT). You'll be part of a collaborative environment that values innovation, continuous learning, and delivering exceptional outcomes for our customers and colleagues. We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities. What you'll be doing: Leading and coordinating testing activities across Salesforce projects and Agile delivery teams, ensuring high-quality outcomes throughout the delivery lifecycle. Producing and executing detailed test plans, test cases, and test scripts across System Integration Testing, End-to-End Testing, Regression Testing, User Acceptance Testing, and Smoke Testing. Validating Salesforce functionality, integrations, data migrations, security models, automation, and custom platform developments to ensure solutions meet business and regulatory requirements. Designing, developing, and maintaining automated test suites using Copado Robotic Testing (CRT) to improve regression coverage and support CI/CD delivery pipelines. Managing defect lifecycle activities, including defect triage, prioritisation, resolution tracking, retesting, and deployment readiness assessments. Providing testing leadership, quality reporting, stakeholder updates, and support to business users throughout testing and release activities. What you'll bring: Strong experience leading testing activities across Salesforce projects, releases, or transformation programmes. Experience testing Salesforce solutions including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and custom Salesforce applications. Expertise in test planning, test execution, defect management, quality assurance methodologies, and release validation. Experience with Copado Robotic Testing (CRT) or comparable test automation tools and frameworks. Ability to lead testing activities independently while collaborating effectively with technical and business stakeholders. Strong understanding of Agile delivery practices and software testing best practices. It would be great if you had: Salesforce OmniStudio Developer Certification. Salesforce Platform App Builder Certification. Experience supporting CI/CD and DevOps-based Salesforce delivery models. Experience mentoring testers and supporting continuous improvement initiatives within QA teams. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: London, Hybrid (2 days per week office based) Security Clearance Level: eligible for SC Clearance Internal Recruiter: Ross Salary: £ 51,399 - £64,248 per annum Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Strategic Digital Solutions (SDS): With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing - creating value for all. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
09/09/2026
Full time
Are you passionate about quality, automation, and ensuring Salesforce solutions perform flawlessly for end users? Do you thrive in a hands-on leadership role where you can shape testing practices, mentor others, and drive continuous improvement across complex Salesforce environments? If so, we'd love to hear from you. We're looking for a Salesforce Test Manager / Lead Tester to join our team and play a critical role in delivering high-quality Salesforce solutions across a range of business transformation initiatives. You'll lead day-to-day testing activities, coordinate testing across multiple workstreams, and work closely with Product Owners, Business Analysts, Developers, Architects, and business stakeholders to ensure solutions are delivered with confidence. This is an exciting opportunity to combine hands-on testing expertise with leadership responsibility, driving quality assurance activities across Salesforce platforms while helping to advance our test automation capabilities through Copado Robotic Testing (CRT). You'll be part of a collaborative environment that values innovation, continuous learning, and delivering exceptional outcomes for our customers and colleagues. We can offer great career progression opportunities, benefits which you can flex to meet your needs, and training and development opportunities. What you'll be doing: Leading and coordinating testing activities across Salesforce projects and Agile delivery teams, ensuring high-quality outcomes throughout the delivery lifecycle. Producing and executing detailed test plans, test cases, and test scripts across System Integration Testing, End-to-End Testing, Regression Testing, User Acceptance Testing, and Smoke Testing. Validating Salesforce functionality, integrations, data migrations, security models, automation, and custom platform developments to ensure solutions meet business and regulatory requirements. Designing, developing, and maintaining automated test suites using Copado Robotic Testing (CRT) to improve regression coverage and support CI/CD delivery pipelines. Managing defect lifecycle activities, including defect triage, prioritisation, resolution tracking, retesting, and deployment readiness assessments. Providing testing leadership, quality reporting, stakeholder updates, and support to business users throughout testing and release activities. What you'll bring: Strong experience leading testing activities across Salesforce projects, releases, or transformation programmes. Experience testing Salesforce solutions including Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Agentforce, and custom Salesforce applications. Expertise in test planning, test execution, defect management, quality assurance methodologies, and release validation. Experience with Copado Robotic Testing (CRT) or comparable test automation tools and frameworks. Ability to lead testing activities independently while collaborating effectively with technical and business stakeholders. Strong understanding of Agile delivery practices and software testing best practices. It would be great if you had: Salesforce OmniStudio Developer Certification. Salesforce Platform App Builder Certification. Experience supporting CI/CD and DevOps-based Salesforce delivery models. Experience mentoring testers and supporting continuous improvement initiatives within QA teams. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: London, Hybrid (2 days per week office based) Security Clearance Level: eligible for SC Clearance Internal Recruiter: Ross Salary: £ 51,399 - £64,248 per annum Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Strategic Digital Solutions (SDS): With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing - creating value for all. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Senior QA Automation Engineer 6 months Hybrid Inside IR35 - umbrella only We are seeking a highly skilled VoIP Services Tester with Automation Experience to join our engineering team. In this role, you will ensure the reliability, quality, and security of our real-time voice and video communication systems. You will lead the design of automated testing frameworks, author rigorous technical test cases, and produce comprehensive test reports that drive our deployment decisions. The ideal candidate bridges the gap between deep network protocol analysis and modern software automation, ensuring exceptional voice quality and system stability across our global telecom infrastructure. As part of this role, you are required to do the following 1. Test Automation & Framework Development Design Automation: Develop, scale, and maintain automated test frameworks for signaling, media handling, and regression suites. Simulate Load: Build automation scripts to simulate high volumes of concurrent calls, load stress, and network degradation. CI/CD Integration: Embed automated test scripts into continuous integration pipelines (e.g., Jenkins, GitLab, GitHub Actions). 2. Test Documentation & Case Design Design Test Cases: Author highly detailed test cases covering functional, negative, security, boundary, and edge-case scenarios for multi-party call flows. Test Case Repository: Manage and structure test suites inside test management platforms (e.g., Jira). Track Traceability: Ensure full traceability between business requirements, technical specifications, and executed test cases. 3. Protocol Validation & Network Diagnostics Analyze Traffic: Capture and evaluate packet data using Wireshark and tcpdump to diagnose audio drops, call failures, or one-way media. Validate Protocols: Verify SIP signaling, SDP negotiations, and RTP/SRTP media stream compliance. Assess Quality Metrics: Continuously monitor and log critical VoIP KPIs including jitter, packet loss, latency, and Mean Opinion Score (MOS). 4. Test Reporting & Defect Management Publish Test Reports: Generate comprehensive test execution summaries, metric dashboards, and formal test closure reports for stakeholders. Document Defects: Log clear, actionable bugs in Jira accompanied by SIP ladder diagrams, automated logs, and PCAP file captures. Collaborate on Fixes: Partner closely with DevOps and Network Engineers to isolate, reproduce, and resolve complex infrastructure bugs. Essential SIP/VoIP call performance testing with SIPp, Spectra, WinSIP, StarTrinity Automation using Python & Robot Framework API Test Automation & performance testing with Locust, Blazemeter/Taurus, k6, newman, jmeter GUI Automation with TestCafe CI/CD Test Integration Linux & Windows basic administration skills Expertise in Operating Systems like Linux ( RHEL, CentOS , OEL) , Windows Servers/Workstations along with Servers DNS/DHCP/LDAP/A.D Experience in Telecom Applications ( Metaswich Rhino, Dialogic Media Server, Perimeta SBC ) and Telecom Protocols ( SIP, RTP ) Have good Knowledge in ITIL Process and Security implementation/System hardening on Telecom Applications and Services Desirable SSCA SIP School Certified Associate Knowledge in Intelligent Network service protocols like INAP, CAP, MAP Experience in using Metaswitch Scenario Simulator for producing test scenarios for SIP, INAP, MAP protocols etc. Experience in developing scripting, e.g. Python If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
01/09/2026
Contractor
Senior QA Automation Engineer 6 months Hybrid Inside IR35 - umbrella only We are seeking a highly skilled VoIP Services Tester with Automation Experience to join our engineering team. In this role, you will ensure the reliability, quality, and security of our real-time voice and video communication systems. You will lead the design of automated testing frameworks, author rigorous technical test cases, and produce comprehensive test reports that drive our deployment decisions. The ideal candidate bridges the gap between deep network protocol analysis and modern software automation, ensuring exceptional voice quality and system stability across our global telecom infrastructure. As part of this role, you are required to do the following 1. Test Automation & Framework Development Design Automation: Develop, scale, and maintain automated test frameworks for signaling, media handling, and regression suites. Simulate Load: Build automation scripts to simulate high volumes of concurrent calls, load stress, and network degradation. CI/CD Integration: Embed automated test scripts into continuous integration pipelines (e.g., Jenkins, GitLab, GitHub Actions). 2. Test Documentation & Case Design Design Test Cases: Author highly detailed test cases covering functional, negative, security, boundary, and edge-case scenarios for multi-party call flows. Test Case Repository: Manage and structure test suites inside test management platforms (e.g., Jira). Track Traceability: Ensure full traceability between business requirements, technical specifications, and executed test cases. 3. Protocol Validation & Network Diagnostics Analyze Traffic: Capture and evaluate packet data using Wireshark and tcpdump to diagnose audio drops, call failures, or one-way media. Validate Protocols: Verify SIP signaling, SDP negotiations, and RTP/SRTP media stream compliance. Assess Quality Metrics: Continuously monitor and log critical VoIP KPIs including jitter, packet loss, latency, and Mean Opinion Score (MOS). 4. Test Reporting & Defect Management Publish Test Reports: Generate comprehensive test execution summaries, metric dashboards, and formal test closure reports for stakeholders. Document Defects: Log clear, actionable bugs in Jira accompanied by SIP ladder diagrams, automated logs, and PCAP file captures. Collaborate on Fixes: Partner closely with DevOps and Network Engineers to isolate, reproduce, and resolve complex infrastructure bugs. Essential SIP/VoIP call performance testing with SIPp, Spectra, WinSIP, StarTrinity Automation using Python & Robot Framework API Test Automation & performance testing with Locust, Blazemeter/Taurus, k6, newman, jmeter GUI Automation with TestCafe CI/CD Test Integration Linux & Windows basic administration skills Expertise in Operating Systems like Linux ( RHEL, CentOS , OEL) , Windows Servers/Workstations along with Servers DNS/DHCP/LDAP/A.D Experience in Telecom Applications ( Metaswich Rhino, Dialogic Media Server, Perimeta SBC ) and Telecom Protocols ( SIP, RTP ) Have good Knowledge in ITIL Process and Security implementation/System hardening on Telecom Applications and Services Desirable SSCA SIP School Certified Associate Knowledge in Intelligent Network service protocols like INAP, CAP, MAP Experience in using Metaswitch Scenario Simulator for producing test scenarios for SIP, INAP, MAP protocols etc. Experience in developing scripting, e.g. Python If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
An opportunity has arisen for a Test Automation Engineer to join a specialist cyber technology and software assurance company supporting UK Defence and Critical National Infrastructure programmes. As a Test Automation Engineer , you will be developing automated tests, investigating software issues and working with technical teams to improve testing solutions. This full-time role offers a salary of up to £113,000 and benefits. Occasional travel may be required. Please only apply if you have right to work in the UK and valid Developed Vetting (DV) security clearance. Candidates must hold a British passport and have 10 years UK residency and travel history to meet security clearance requirements. You will be responsible for Creating and maintaining automated test scripts. Applying appropriate test automation practices and standards. Testing software to identify, investigate and resolve issues. Working alongside Test Analysts and Software Developers to develop effective solutions. Keeping up to date with developments in testing and automation. Maintaining your professional development through relevant training and learning. Following organisational requirements relating to security, privacy and ethics. Supporting team and customer meetings, events and training where required. Undertaking other duties appropriate to the role and level of responsibility. The candidates from the following background will be considered: Test Automation Engineer, Automation Test Engineer, QA Automation Engineer, Software Test Engineer, Test Engineer, Automation Tester, QA Automation Engineer, SDET or in a similar role. What we are looking for Valid Developed Vetting (DV) security clearance. Highly skilled using languages such as Python, PowerShell, C# and Java. A degree in Computer Science, Software Development or a related subject, or an ISTQB qualification. Strong problem-solving and mathematical ability. A British passport and permanent UK residency history are required to meet the stated security-clearance criteria. What's on offer Competitive Salary 25 days' annual leave plus bank holidays. Healthcare cover. Cycle to Work scheme. Company electric vehicle scheme. Company pension contributions. Dedicated training support and budget. Career development and progression support. This is a strong opportunity for a Test Automation Engineer looking to develop their career within software testing and assurance. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
01/09/2026
Full time
An opportunity has arisen for a Test Automation Engineer to join a specialist cyber technology and software assurance company supporting UK Defence and Critical National Infrastructure programmes. As a Test Automation Engineer , you will be developing automated tests, investigating software issues and working with technical teams to improve testing solutions. This full-time role offers a salary of up to £113,000 and benefits. Occasional travel may be required. Please only apply if you have right to work in the UK and valid Developed Vetting (DV) security clearance. Candidates must hold a British passport and have 10 years UK residency and travel history to meet security clearance requirements. You will be responsible for Creating and maintaining automated test scripts. Applying appropriate test automation practices and standards. Testing software to identify, investigate and resolve issues. Working alongside Test Analysts and Software Developers to develop effective solutions. Keeping up to date with developments in testing and automation. Maintaining your professional development through relevant training and learning. Following organisational requirements relating to security, privacy and ethics. Supporting team and customer meetings, events and training where required. Undertaking other duties appropriate to the role and level of responsibility. The candidates from the following background will be considered: Test Automation Engineer, Automation Test Engineer, QA Automation Engineer, Software Test Engineer, Test Engineer, Automation Tester, QA Automation Engineer, SDET or in a similar role. What we are looking for Valid Developed Vetting (DV) security clearance. Highly skilled using languages such as Python, PowerShell, C# and Java. A degree in Computer Science, Software Development or a related subject, or an ISTQB qualification. Strong problem-solving and mathematical ability. A British passport and permanent UK residency history are required to meet the stated security-clearance criteria. What's on offer Competitive Salary 25 days' annual leave plus bank holidays. Healthcare cover. Cycle to Work scheme. Company electric vehicle scheme. Company pension contributions. Dedicated training support and budget. Career development and progression support. This is a strong opportunity for a Test Automation Engineer looking to develop their career within software testing and assurance. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
