Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
*Must have active, current and valid DV clearance - nothing less* Fulltime on site role in Cheltenham. A global company are looking for a DV Cleared Infrastructure Engineer Full time at any of the following locations; London, Manchester, Cheltenham or Ipswich on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit *Rates depend on experience and client requirements
21/09/2026
Full time
*Must have active, current and valid DV clearance - nothing less* Fulltime on site role in Cheltenham. A global company are looking for a DV Cleared Infrastructure Engineer Full time at any of the following locations; London, Manchester, Cheltenham or Ipswich on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit *Rates depend on experience and client requirements
*Must have active, current and valid DV clearance - nothing less* Fulltime on site role in ANY of the following locations - London, Manchester, Ipswich or Cheltenham. A global company are looking for a DV Cleared Infrastructure Engineer Full time at any of the following locations; London, Manchester, Cheltenham or Ipswich on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit *Rates depend on experience and client requirements
21/09/2026
Full time
*Must have active, current and valid DV clearance - nothing less* Fulltime on site role in ANY of the following locations - London, Manchester, Ipswich or Cheltenham. A global company are looking for a DV Cleared Infrastructure Engineer Full time at any of the following locations; London, Manchester, Cheltenham or Ipswich on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit *Rates depend on experience and client requirements
DevOps Engineer - 9 Month Contract - SC Cleared - Preston Join a collaborative engineering team delivering secure, scalable cloud infrastructure and deployment automation for a modern enterprise data platform. About the role We are looking for an experienced DevOps Engineer to support the design, automation, and operation of cloud infrastructure for an enterprise data platform and its AI/ML workloads. You will apply strong technical expertise across infrastructure automation, environment provisioning, deployment pipelines, containerisation, and cloud platform operations. The role will involve close collaboration with Data Engineers, MLOps Engineers, Solution Architects, and wider technical stakeholders to ensure platforms and pipelines are reliable, secure, scalable, auditable, and aligned with enterprise cloud governance standards. Key responsibilities Design, build, maintain, and support GitLab CI/CD pipelines for frequent and reliable deployments to Azure Kubernetes Service (AKS). Build and maintain Dockerfiles and container image workflows, including publishing images to internal container registries. Define and manage secure, scalable AKS cluster configurations for containerised workloads. Implement infrastructure as code using Terraform, covering cloud network, security, compute, and supporting platform resources. Support orchestration tooling such as Airflow as part of the wider platform capability. Manage secrets, configuration, and access controls using Azure Key Vault and Azure Active Directory. Support hybrid connectivity between on-premises services and Azure cloud infrastructure. Collaborate with engineering teams to ensure infrastructure is reproducible, reliable, auditable, and fit for use across environments. Monitor platform health, logging, and metrics using observability tools such as Azure Monitor, Prometheus, and Grafana where applicable. Champion automation, DevOps best practice, platform security, auditing, and cost-aware engineering across the team. What you'll bring Strong knowledge of Azure cloud platform services and Azure Landing Zone principles. Experience with virtual network design, role-based access control, private endpoints, hub-and-spoke networking, and hybrid connectivity. Hands-on experience designing and debugging CI/CD pipelines, ideally using GitLab CI/CD. Practical experience with Docker and container image build, security, and deployment workflows. Experience managing container orchestration platforms, particularly Azure Kubernetes Service. Strong infrastructure as code experience using Terraform or similar technologies such as Bicep. Understanding of secure coding, secure deployment, auditing, and platform compliance principles. Ability to troubleshoot infrastructure, networking, deployment, and platform issues. Confident communication and collaboration skills, with the ability to work across technical and non-technical teams. Additional responsibilities Act as a core contributor within the enterprise data platform team. Participate in architecture and technical design discussions. Help define infrastructure patterns and contribute to reusable platform modules. Support governance processes for introducing new platform capabilities and marketplace requests. Contribute to cost optimisation strategies for Azure services and maintain awareness of billing impacts linked to infrastructure usage and deployment frequency.
21/09/2026
Contractor
DevOps Engineer - 9 Month Contract - SC Cleared - Preston Join a collaborative engineering team delivering secure, scalable cloud infrastructure and deployment automation for a modern enterprise data platform. About the role We are looking for an experienced DevOps Engineer to support the design, automation, and operation of cloud infrastructure for an enterprise data platform and its AI/ML workloads. You will apply strong technical expertise across infrastructure automation, environment provisioning, deployment pipelines, containerisation, and cloud platform operations. The role will involve close collaboration with Data Engineers, MLOps Engineers, Solution Architects, and wider technical stakeholders to ensure platforms and pipelines are reliable, secure, scalable, auditable, and aligned with enterprise cloud governance standards. Key responsibilities Design, build, maintain, and support GitLab CI/CD pipelines for frequent and reliable deployments to Azure Kubernetes Service (AKS). Build and maintain Dockerfiles and container image workflows, including publishing images to internal container registries. Define and manage secure, scalable AKS cluster configurations for containerised workloads. Implement infrastructure as code using Terraform, covering cloud network, security, compute, and supporting platform resources. Support orchestration tooling such as Airflow as part of the wider platform capability. Manage secrets, configuration, and access controls using Azure Key Vault and Azure Active Directory. Support hybrid connectivity between on-premises services and Azure cloud infrastructure. Collaborate with engineering teams to ensure infrastructure is reproducible, reliable, auditable, and fit for use across environments. Monitor platform health, logging, and metrics using observability tools such as Azure Monitor, Prometheus, and Grafana where applicable. Champion automation, DevOps best practice, platform security, auditing, and cost-aware engineering across the team. What you'll bring Strong knowledge of Azure cloud platform services and Azure Landing Zone principles. Experience with virtual network design, role-based access control, private endpoints, hub-and-spoke networking, and hybrid connectivity. Hands-on experience designing and debugging CI/CD pipelines, ideally using GitLab CI/CD. Practical experience with Docker and container image build, security, and deployment workflows. Experience managing container orchestration platforms, particularly Azure Kubernetes Service. Strong infrastructure as code experience using Terraform or similar technologies such as Bicep. Understanding of secure coding, secure deployment, auditing, and platform compliance principles. Ability to troubleshoot infrastructure, networking, deployment, and platform issues. Confident communication and collaboration skills, with the ability to work across technical and non-technical teams. Additional responsibilities Act as a core contributor within the enterprise data platform team. Participate in architecture and technical design discussions. Help define infrastructure patterns and contribute to reusable platform modules. Support governance processes for introducing new platform capabilities and marketplace requests. Contribute to cost optimisation strategies for Azure services and maintain awareness of billing impacts linked to infrastructure usage and deployment frequency.
*Must have active, current and valid DV clearance - nothing less* Fulltime on site role in Manchester. A global company are looking for a DV Cleared Infrastructure Engineer Full time at any of the following locations; London, Manchester, Cheltenham or Ipswich on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit *Rates depend on experience and client requirements
21/09/2026
Full time
*Must have active, current and valid DV clearance - nothing less* Fulltime on site role in Manchester. A global company are looking for a DV Cleared Infrastructure Engineer Full time at any of the following locations; London, Manchester, Cheltenham or Ipswich on a permanent (37.5hr) basis. You'll be responsible for designing, implementing and supporting secure IT infrastructure, working across virtualisation, networking, storage, automation and platform technologies. You'll collaborate with technical teams to deliver resilient infrastructure solutions, provide technical leadership on complex issues, and support the ongoing health and optimisation of critical systems. Essential Skills VMware technologies (ESXi, vCenter, VMware Cloud Foundation) Windows, Linux and/or macOS server administration Containers and Kubernetes NSX (Virtualisation & Networking) Networking and storage technologies Scripting (PowerShell, Bash, Python or Java) Infrastructure automation and IaC using tools such as Ansible, Puppet, Terraform, Foreman, Kickstart/PXE or Microsoft Deployment Toolkit *Rates depend on experience and client requirements
Infoplus Technologies UK Ltd
Stevenage, Hertfordshire
Mode of working - Hybrid/office based Hybrid If Hybrid, how many days are required in office? 3 days Number of positions 1 The Role We are seeking an experienced Senior HPC Engineer to manage, secure and maintain the organisation's scientific computing environment. The role will focus on RHEL-based HPC infrastructure, Slurm workload management and scientific application support, while working closely with research scientists and technical teams to deliver reliable, secure and high-performing computing services. Your responsibilities: Administer, patch, secure and maintain RHEL 7, 8 and 9 environments across HPC clusters and high-end workstations. Deploy, configure and manage Slurm, including scheduling, queues, partitions and fair-share policies. Monitor and optimise cluster health, resource utilisation, storage, networking and job throughput. Install and support scientific software, compilers, libraries and MPI environments. Work directly with scientists to understand computational requirements, optimise workloads and resolve application issues. Troubleshoot complex hardware, operating system, scheduler and application problems, including root-cause analysis. Manage incidents, problems and service requests through ServiceNow. Collaborate with networking, storage, security, DevOps teams and external vendors to deliver reliable HPC services. Your Profile Essential skills/knowledge/experience: Minimum of 10 years' enterprise IT experience, including at least 3 to 5 years in an HPC or research-computing role. Extensive hands-on administration and troubleshooting experience with RHEL 7, 8 and 9. Proven experience managing HPC clusters and deploying, configuring and operating Slurm. Experience supporting scientific or research applications in a Linux HPC environment. Strong troubleshooting skills across hardware, operating systems, schedulers and applications. Working knowledge of ServiceNow or an equivalent ITSM platform. Ability to work collaboratively with research scientists and translate computational requirements into practical technical solutions. Excellent communication and stakeholder-management skills. Ability to work onsite for a minimum of three days per week and attend at short notice when physical-system support is required. Desirable skills/knowledge/experience: Experience with Docker or other container technologies in an HPC environment. Knowledge of Ansible or similar configuration-management and automation tools. Experience supporting GPU computing, CUDA and GPU-accelerated workloads on RHEL. Understanding of MPI libraries, particularly OpenMPI or MPICH, and their integration with Slurm. Familiarity with InfiniBand, high-speed Ethernet and HPC networking concepts. Experience with web server configuration and SSL certificate management. Red Hat certifications such as RHCSA or RHCE, or equivalent qualifications.
21/09/2026
Contractor
Mode of working - Hybrid/office based Hybrid If Hybrid, how many days are required in office? 3 days Number of positions 1 The Role We are seeking an experienced Senior HPC Engineer to manage, secure and maintain the organisation's scientific computing environment. The role will focus on RHEL-based HPC infrastructure, Slurm workload management and scientific application support, while working closely with research scientists and technical teams to deliver reliable, secure and high-performing computing services. Your responsibilities: Administer, patch, secure and maintain RHEL 7, 8 and 9 environments across HPC clusters and high-end workstations. Deploy, configure and manage Slurm, including scheduling, queues, partitions and fair-share policies. Monitor and optimise cluster health, resource utilisation, storage, networking and job throughput. Install and support scientific software, compilers, libraries and MPI environments. Work directly with scientists to understand computational requirements, optimise workloads and resolve application issues. Troubleshoot complex hardware, operating system, scheduler and application problems, including root-cause analysis. Manage incidents, problems and service requests through ServiceNow. Collaborate with networking, storage, security, DevOps teams and external vendors to deliver reliable HPC services. Your Profile Essential skills/knowledge/experience: Minimum of 10 years' enterprise IT experience, including at least 3 to 5 years in an HPC or research-computing role. Extensive hands-on administration and troubleshooting experience with RHEL 7, 8 and 9. Proven experience managing HPC clusters and deploying, configuring and operating Slurm. Experience supporting scientific or research applications in a Linux HPC environment. Strong troubleshooting skills across hardware, operating systems, schedulers and applications. Working knowledge of ServiceNow or an equivalent ITSM platform. Ability to work collaboratively with research scientists and translate computational requirements into practical technical solutions. Excellent communication and stakeholder-management skills. Ability to work onsite for a minimum of three days per week and attend at short notice when physical-system support is required. Desirable skills/knowledge/experience: Experience with Docker or other container technologies in an HPC environment. Knowledge of Ansible or similar configuration-management and automation tools. Experience supporting GPU computing, CUDA and GPU-accelerated workloads on RHEL. Understanding of MPI libraries, particularly OpenMPI or MPICH, and their integration with Slurm. Familiarity with InfiniBand, high-speed Ethernet and HPC networking concepts. Experience with web server configuration and SSL certificate management. Red Hat certifications such as RHCSA or RHCE, or equivalent qualifications.
Azure & Terraform Infrastructure Engineer Warwickshire Hybrid 3 Days Onsite / 2 Days Remote 5-Month Contract VIQU is seeking a Senior Azure & Terraform Infrastructure Engineer to join a major enterprise customer in Warwickshire. This is a hands-on Azure Infrastructure engineering role , with Terraform and Azure experience being essential . You ll be responsible for delivering infrastructure transformation, automation and platform change across a predominantly Azure-based hybrid environment. We re looking for someone who can design, build and support Azure infrastructure using Terraform , while also being comfortable working across the wider hybrid environment. MUST-HAVE EXPERIENCE To be considered for this role, you must have strong hands-on experience with: Microsoft Azure essential Terraform / Infrastructure as Code essential Azure Networking essential Azure Compute & Storage Entra ID / Azure Identity Azure Landing Zones / Azure platform architecture Hybrid Azure / on-prem environments VMware vSphere / ESXi Windows Server & Active Directory Supporting business-critical production environments The Role You ll play a key role in the ongoing transformation and modernisation of the customer s hybrid infrastructure, with a strong focus on Azure, automation and Infrastructure as Code . You ll be expected to operate at both a technical and delivery level getting hands-on with the technology while taking ownership of infrastructure changes and platform improvements. Key Responsibilities Design, build and implement Azure infrastructure using Terraform . Develop and maintain reusable Terraform / IaC solutions. Deliver Azure platform modernisation and Landing Zone migration. Manage Azure networking, compute, storage, identity and security services. Support and improve Azure/on-prem hybrid connectivity. Lead infrastructure change across enterprise production environments. Troubleshoot complex Azure and hybrid infrastructure issues. Support VMware vSphere/ESXi and Windows Server environments where required. Work with Architecture, Security and Engineering teams to deliver platform improvements. Lead root cause analysis and resolution of technical issues. Maintain infrastructure documentation, standards and technical designs. Candidates must be based in or near Warwickshire and able to work onsite 3 days per week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
21/09/2026
Contractor
Azure & Terraform Infrastructure Engineer Warwickshire Hybrid 3 Days Onsite / 2 Days Remote 5-Month Contract VIQU is seeking a Senior Azure & Terraform Infrastructure Engineer to join a major enterprise customer in Warwickshire. This is a hands-on Azure Infrastructure engineering role , with Terraform and Azure experience being essential . You ll be responsible for delivering infrastructure transformation, automation and platform change across a predominantly Azure-based hybrid environment. We re looking for someone who can design, build and support Azure infrastructure using Terraform , while also being comfortable working across the wider hybrid environment. MUST-HAVE EXPERIENCE To be considered for this role, you must have strong hands-on experience with: Microsoft Azure essential Terraform / Infrastructure as Code essential Azure Networking essential Azure Compute & Storage Entra ID / Azure Identity Azure Landing Zones / Azure platform architecture Hybrid Azure / on-prem environments VMware vSphere / ESXi Windows Server & Active Directory Supporting business-critical production environments The Role You ll play a key role in the ongoing transformation and modernisation of the customer s hybrid infrastructure, with a strong focus on Azure, automation and Infrastructure as Code . You ll be expected to operate at both a technical and delivery level getting hands-on with the technology while taking ownership of infrastructure changes and platform improvements. Key Responsibilities Design, build and implement Azure infrastructure using Terraform . Develop and maintain reusable Terraform / IaC solutions. Deliver Azure platform modernisation and Landing Zone migration. Manage Azure networking, compute, storage, identity and security services. Support and improve Azure/on-prem hybrid connectivity. Lead infrastructure change across enterprise production environments. Troubleshoot complex Azure and hybrid infrastructure issues. Support VMware vSphere/ESXi and Windows Server environments where required. Work with Architecture, Security and Engineering teams to deliver platform improvements. Lead root cause analysis and resolution of technical issues. Maintain infrastructure documentation, standards and technical designs. Candidates must be based in or near Warwickshire and able to work onsite 3 days per week. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Job Description: Data Engineer Location: London/Hybrid Office two+ days per week We re hiring data engineers who want to take ownership in a fast-scaling startup About Clariti AI Clariti AI is a B2B SaaS company providing price optimisation software to retail banks. We help banks make pricing decisions on products like mortgages and savings. Our pricing software guides clients to price recommendations that are worth millions of Pounds or Euros in additional revenue. This is an exciting time to join the company, with a growing set of clients in the UK and Ireland. After recent successes, Clariti AI has built a very promising pipeline of new clients, with revenues expected to increase significantly in the next year. The company is bootstrapped (no VC or angel investment) and is already very profitable. Data Engineer This data engineer role will play a key role in helping us improve the production quality of our software as we scale. Our software offering has a significant financial impact for our clients and needs to be outstanding for our clients to get value. As an early joiner, the Data Engineer role is key, and provides multiple opportunities for the right person to grow significantly. There are many things to focus on depending on experience and interests. The role is all about pro-active "building and improving", whether that is scaling our infrastructure as we take on more clients and larger clients, streamlining and automating data refresh processes, improving our data security, building and deploying machine learning models, or getting involved with client pitches. What you'll be working on Building, optimising, and deploying price optimization machine learning ETL/ELT pipelines and data processes. Improving and adapting our data infrastructure and code base as we scale including collaboration, security, scalability, efficiency, automation and auditability. Interacting with new clients on client pitches, and working with existing clients to onboard our software, offering engineering and pricing expertise. Essentials : Strong academic background with a minimum bachelor s or master s degree in a STEM subject (Computer Science, Mathematics or Engineering) At least 2 years experience working as a data engineer (ideally consulting / financial services) salary and level will reflect experience. Proficiency in Python (pandas, numpy) Professional experience with Azure cloud services (AWS / GCP acceptable with deeper experience) Strong experience deploying clean, maintainable, production-level code. Basic understanding of DAG (Directed Acyclic Graphs) and their role in pipeline orchestration It would be nice if you could bring (desirables): Professional experience with PySpark, MySQL, Docker, Kubernetes Experience with best-practice pipeline orchestration software (Airflow, Dagster). Experience migrating code from prototype notebooks to .py, while maintaining logic and transparency of underlying code Owned a project across a whole software product lifecycle, from data infrastructure, to model development and deployment, to front-end integration Experience of pricing analytics and/or optimization ideally in retail banking Experience in producing PowerPoint presentations / reports and presenting to clients or colleagues Willingness to get involved in all parts of the business we are a small company so we all wear many hats An entrepreneurial spirit and drive to work in an early-stage start-up that directly rewards impact Tech stack: Platform: We build everything in Azure (but sometimes need to work in other cloud providers like AWS depending on client s needs). Backend We develop all our code in Python Front-end MySQL and jQuery/React What we offer A highly competitive salary A genuinely compelling profit share scheme, with the potential to own a significant stake in the business Equity options that deliver significant gains if the company is acquired Flexible working hours Work anywhere for up to two months a year A significant opportunity to grow quickly with regular performance-based promotions and pay increases 25 days per year holiday allowance, increasing by one day per year after two years service to 30 days Other We cannot sponsor visas, so only applicants with the permanent right to work in the UK will be considered Successful applicants should be willing to work in London up to two days a week and should be willing to travel to clients occasionally
21/09/2026
Full time
Job Description: Data Engineer Location: London/Hybrid Office two+ days per week We re hiring data engineers who want to take ownership in a fast-scaling startup About Clariti AI Clariti AI is a B2B SaaS company providing price optimisation software to retail banks. We help banks make pricing decisions on products like mortgages and savings. Our pricing software guides clients to price recommendations that are worth millions of Pounds or Euros in additional revenue. This is an exciting time to join the company, with a growing set of clients in the UK and Ireland. After recent successes, Clariti AI has built a very promising pipeline of new clients, with revenues expected to increase significantly in the next year. The company is bootstrapped (no VC or angel investment) and is already very profitable. Data Engineer This data engineer role will play a key role in helping us improve the production quality of our software as we scale. Our software offering has a significant financial impact for our clients and needs to be outstanding for our clients to get value. As an early joiner, the Data Engineer role is key, and provides multiple opportunities for the right person to grow significantly. There are many things to focus on depending on experience and interests. The role is all about pro-active "building and improving", whether that is scaling our infrastructure as we take on more clients and larger clients, streamlining and automating data refresh processes, improving our data security, building and deploying machine learning models, or getting involved with client pitches. What you'll be working on Building, optimising, and deploying price optimization machine learning ETL/ELT pipelines and data processes. Improving and adapting our data infrastructure and code base as we scale including collaboration, security, scalability, efficiency, automation and auditability. Interacting with new clients on client pitches, and working with existing clients to onboard our software, offering engineering and pricing expertise. Essentials : Strong academic background with a minimum bachelor s or master s degree in a STEM subject (Computer Science, Mathematics or Engineering) At least 2 years experience working as a data engineer (ideally consulting / financial services) salary and level will reflect experience. Proficiency in Python (pandas, numpy) Professional experience with Azure cloud services (AWS / GCP acceptable with deeper experience) Strong experience deploying clean, maintainable, production-level code. Basic understanding of DAG (Directed Acyclic Graphs) and their role in pipeline orchestration It would be nice if you could bring (desirables): Professional experience with PySpark, MySQL, Docker, Kubernetes Experience with best-practice pipeline orchestration software (Airflow, Dagster). Experience migrating code from prototype notebooks to .py, while maintaining logic and transparency of underlying code Owned a project across a whole software product lifecycle, from data infrastructure, to model development and deployment, to front-end integration Experience of pricing analytics and/or optimization ideally in retail banking Experience in producing PowerPoint presentations / reports and presenting to clients or colleagues Willingness to get involved in all parts of the business we are a small company so we all wear many hats An entrepreneurial spirit and drive to work in an early-stage start-up that directly rewards impact Tech stack: Platform: We build everything in Azure (but sometimes need to work in other cloud providers like AWS depending on client s needs). Backend We develop all our code in Python Front-end MySQL and jQuery/React What we offer A highly competitive salary A genuinely compelling profit share scheme, with the potential to own a significant stake in the business Equity options that deliver significant gains if the company is acquired Flexible working hours Work anywhere for up to two months a year A significant opportunity to grow quickly with regular performance-based promotions and pay increases 25 days per year holiday allowance, increasing by one day per year after two years service to 30 days Other We cannot sponsor visas, so only applicants with the permanent right to work in the UK will be considered Successful applicants should be willing to work in London up to two days a week and should be willing to travel to clients occasionally
Your new company Our client is seeking an experienced Boomi Integration Developer/Boomi SME to support the design, development, maintenance and optimisation of enterprise integration solutions. You'll work on business-critical integration services across a range of operational systems and applications in a highly collaborative environment. Client details remain confidential. Your new role As a Boomi Integration Developer, you will be responsible for designing, developing, deploying and supporting integrations using the Boomi AtomSphere platform. You will work across multiple integration projects and support existing production environments while delivering scalable and maintainable solutions. Key responsibilities Design, develop, test, deploy and support integrations using Boomi AtomSphere. Maintain and enhance existing integrations while delivering new integration solutions. Configure, support and troubleshoot Boomi connectors across enterprise applications, databases, cloud services and third-party systems. Support integrations across business-critical application areas including time management, Salesforce, user access synchronisation and digital documentation. Analyse logs, audit reports, alerts and error reports to diagnose and resolve issues. Support deployments across Development, Test, QA and Production environments. Administer and maintain DEV, QA and PROD environments. Contribute to integration documentation, knowledge transfer and continuous improvement initiatives. What you'll need to succeed Essential skills and experience Minimum 3 years' hands-on Boomi platform experience. Proven experience developing, deploying, maintaining and supporting Boomi integrations. Strong experience troubleshooting integration failures and production support issues. Experience configuring and supporting Boomi connectors across multiple applications and systems. Practical experience using Boomi's low-code development environment. Strong understanding of integration design, orchestration, data transformation, scheduling and error handling. Experience with monitoring tools, log analysis, alerts, audit reports and error reporting. Experience or familiarity with Azure VM hosted integrations or similar cloud infrastructure. Experience working in an ITIL-aligned operational environment. Strong verbal and written communication skills with both technical and non-technical stakeholders. Desirable skills and experience Experience supporting integrations involving Salesforce and other enterprise applications. What you'll get in return Long-term contract opportunity running until 31 March 2027. Opportunity to work on enterprise-scale integration solutions. Rate: To confirm. IR35 status: via Umbrella. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
21/09/2026
Contractor
Your new company Our client is seeking an experienced Boomi Integration Developer/Boomi SME to support the design, development, maintenance and optimisation of enterprise integration solutions. You'll work on business-critical integration services across a range of operational systems and applications in a highly collaborative environment. Client details remain confidential. Your new role As a Boomi Integration Developer, you will be responsible for designing, developing, deploying and supporting integrations using the Boomi AtomSphere platform. You will work across multiple integration projects and support existing production environments while delivering scalable and maintainable solutions. Key responsibilities Design, develop, test, deploy and support integrations using Boomi AtomSphere. Maintain and enhance existing integrations while delivering new integration solutions. Configure, support and troubleshoot Boomi connectors across enterprise applications, databases, cloud services and third-party systems. Support integrations across business-critical application areas including time management, Salesforce, user access synchronisation and digital documentation. Analyse logs, audit reports, alerts and error reports to diagnose and resolve issues. Support deployments across Development, Test, QA and Production environments. Administer and maintain DEV, QA and PROD environments. Contribute to integration documentation, knowledge transfer and continuous improvement initiatives. What you'll need to succeed Essential skills and experience Minimum 3 years' hands-on Boomi platform experience. Proven experience developing, deploying, maintaining and supporting Boomi integrations. Strong experience troubleshooting integration failures and production support issues. Experience configuring and supporting Boomi connectors across multiple applications and systems. Practical experience using Boomi's low-code development environment. Strong understanding of integration design, orchestration, data transformation, scheduling and error handling. Experience with monitoring tools, log analysis, alerts, audit reports and error reporting. Experience or familiarity with Azure VM hosted integrations or similar cloud infrastructure. Experience working in an ITIL-aligned operational environment. Strong verbal and written communication skills with both technical and non-technical stakeholders. Desirable skills and experience Experience supporting integrations involving Salesforce and other enterprise applications. What you'll get in return Long-term contract opportunity running until 31 March 2027. Opportunity to work on enterprise-scale integration solutions. Rate: To confirm. IR35 status: via Umbrella. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Microsoft 365 & Cloud Engineer Birmingham Hybrid (2DPW in office) Up to £46,000 VIQU are partnering with a well-established organisation undergoing a significant Microsoft cloud transformation. They are seeking a Microsoft 365 & Cloud Engineer to play a key role in modernising their existing infrastructure and supporting the transition from a traditional on-premise environment towards a fully cloud-managed Microsoft estate. This is predominantly a project-focused position, requiring someone with hands-on experience implementing and improving Microsoft 365, Intune and Entra ID environments, rather than simply maintaining established services. Working within a small IT team, the successful candidate will have significant ownership and the opportunity to influence how the organisation's modern workplace and cloud environment develops. Key Responsibilities of the Microsoft 365 & Cloud Engineer: Support the ongoing migration from on-premise and hybrid infrastructure towards a fully cloud-managed Microsoft environment Configure, develop and optimise Microsoft Intune, Entra ID, Microsoft 365 and associated Modern Workplace technologies Implement and improve endpoint and device management capabilities, including Windows Autopilot, configuration policies and compliance controls Review the existing Microsoft environment, identifying areas for improvement and recommending appropriate technical solutions Support the migration of users, devices and services away from legacy Active Directory, Exchange and Group Policy infrastructure Contribute to security improvement initiatives including Cyber Essentials Plus, vulnerability management, Microsoft Defender and endpoint security Support and improve Microsoft 365 services including SharePoint, Purview and wider collaboration and security capabilities Assist with the management of remaining on-premise infrastructure during the organisation's transition to cloud Work across project delivery and BAU activities within a small, collaborative IT function Key Experience Required of the Microsoft 365 & Cloud Engineer: Strong hands-on experience with Microsoft 365, Microsoft Intune and Entra ID / Azure Active Directory Demonstrable experience implementing, configuring and improving Intune and modern endpoint management environments Experience with Windows Autopilot, device management, configuration policies and user management Previous experience supporting or delivering migrations from on-premise or hybrid Microsoft environments towards cloud-based infrastructure Good understanding of traditional Microsoft infrastructure including Active Directory, Group Policy, Exchange and Windows environments Understanding of Microsoft security technologies including Conditional Access, Defender, vulnerability management and security controls Working knowledge of networking fundamentals including switches, Wi-Fi and firewalls Experience with VMware and remaining on-premise infrastructure would be advantageous Strong problem-solving skills with the confidence to assess existing environments, challenge current configurations and recommend improvements Comfortable working within a small IT team and contributing across both transformation projects and BAU support when required Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
21/09/2026
Full time
Microsoft 365 & Cloud Engineer Birmingham Hybrid (2DPW in office) Up to £46,000 VIQU are partnering with a well-established organisation undergoing a significant Microsoft cloud transformation. They are seeking a Microsoft 365 & Cloud Engineer to play a key role in modernising their existing infrastructure and supporting the transition from a traditional on-premise environment towards a fully cloud-managed Microsoft estate. This is predominantly a project-focused position, requiring someone with hands-on experience implementing and improving Microsoft 365, Intune and Entra ID environments, rather than simply maintaining established services. Working within a small IT team, the successful candidate will have significant ownership and the opportunity to influence how the organisation's modern workplace and cloud environment develops. Key Responsibilities of the Microsoft 365 & Cloud Engineer: Support the ongoing migration from on-premise and hybrid infrastructure towards a fully cloud-managed Microsoft environment Configure, develop and optimise Microsoft Intune, Entra ID, Microsoft 365 and associated Modern Workplace technologies Implement and improve endpoint and device management capabilities, including Windows Autopilot, configuration policies and compliance controls Review the existing Microsoft environment, identifying areas for improvement and recommending appropriate technical solutions Support the migration of users, devices and services away from legacy Active Directory, Exchange and Group Policy infrastructure Contribute to security improvement initiatives including Cyber Essentials Plus, vulnerability management, Microsoft Defender and endpoint security Support and improve Microsoft 365 services including SharePoint, Purview and wider collaboration and security capabilities Assist with the management of remaining on-premise infrastructure during the organisation's transition to cloud Work across project delivery and BAU activities within a small, collaborative IT function Key Experience Required of the Microsoft 365 & Cloud Engineer: Strong hands-on experience with Microsoft 365, Microsoft Intune and Entra ID / Azure Active Directory Demonstrable experience implementing, configuring and improving Intune and modern endpoint management environments Experience with Windows Autopilot, device management, configuration policies and user management Previous experience supporting or delivering migrations from on-premise or hybrid Microsoft environments towards cloud-based infrastructure Good understanding of traditional Microsoft infrastructure including Active Directory, Group Policy, Exchange and Windows environments Understanding of Microsoft security technologies including Conditional Access, Defender, vulnerability management and security controls Working knowledge of networking fundamentals including switches, Wi-Fi and firewalls Experience with VMware and remaining on-premise infrastructure would be advantageous Strong problem-solving skills with the confidence to assess existing environments, challenge current configurations and recommend improvements Comfortable working within a small IT team and contributing across both transformation projects and BAU support when required Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent / Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed services organisation, is hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google Workspace, Okta, Jamf and endpoint security. This is a hands-on role where you'll take ownership of technical issues, support users directly and help improve the reliability and performance of the wider IT environment. What you'll do Provide 2nd line technical support, managing incidents and requests within agreed SLAs Administer macOS, Google Workspace and Okta environments Manage and optimise Joiner, Mover and Leaver (JML) workflows Support endpoint management and security platforms including Jamf and SentinelOne Manage ticket queues through ITSM platforms such as ConnectWise and Freshservice Troubleshoot escalated technical issues and coordinate with third-party suppliers where required Proactively identify technical risks and implement appropriate solutions Carry out root cause analysis for recurring incidents and produce incident reports Complete regular MDM compliance reviews and coordinate remediation activity Support service reviews using SLA and KPI data to identify opportunities for improvement You'll work closely with engineers, service management teams, account stakeholders and third-party suppliers to ensure users receive a consistent and high-quality service. What we're looking for At least 2 years' experience in an internal IT team or MSP environment Strong technical experience supporting macOS Advanced knowledge of Google Workspace Good working knowledge of Okta or another identity management platform Experience developing or adapting onboarding and offboarding workflows Knowledge of Jamf or similar MDM platforms Understanding of endpoint security and identity/access management principles Strong troubleshooting and general IT infrastructure knowledge Experience working within SLAs and structured service management environments Excellent written and verbal communication skills Experience or certifications across macOS, Jamf or Okta would be advantageous. The ideal candidate will be organised, methodical and comfortable taking ownership of technical issues. You'll enjoy working directly with users and be able to remain calm and focused when dealing with escalations. Why join? Employee share plan and bonus scheme Company pension and private healthcare 25 days' annual leave, increasing with service, plus bank holidays Life assurance and income protection Mental health and wellbeing support Cycle-to-work scheme Discounted gym membership Travel loan and financial wellbeing support This is an excellent opportunity for a macOS-focused Support Engineer looking to develop deeper expertise across endpoint management, identity and modern workplace technologies. Apply now to take ownership of a modern London IT environment and develop your technical career within a growing managed services team.
21/09/2026
Full time
2nd Line IT Support Engineer Location: London - Hybrid Working Employment: Permanent / Full-Time Salary: Up to £40,000 + 20% Monthly Bonus Benefits: Private healthcare, pension, share plan, 25 days' annual leave + additional benefits Our client, a growing technology and managed services organisation, is hiring a 2nd Line IT Support Engineer to provide high-quality technical support within a key London-based customer environment. You'll join a small, dedicated engineering team responsible for supporting and maintaining a predominantly macOS environment, with a strong focus on Google Workspace, Okta, Jamf and endpoint security. This is a hands-on role where you'll take ownership of technical issues, support users directly and help improve the reliability and performance of the wider IT environment. What you'll do Provide 2nd line technical support, managing incidents and requests within agreed SLAs Administer macOS, Google Workspace and Okta environments Manage and optimise Joiner, Mover and Leaver (JML) workflows Support endpoint management and security platforms including Jamf and SentinelOne Manage ticket queues through ITSM platforms such as ConnectWise and Freshservice Troubleshoot escalated technical issues and coordinate with third-party suppliers where required Proactively identify technical risks and implement appropriate solutions Carry out root cause analysis for recurring incidents and produce incident reports Complete regular MDM compliance reviews and coordinate remediation activity Support service reviews using SLA and KPI data to identify opportunities for improvement You'll work closely with engineers, service management teams, account stakeholders and third-party suppliers to ensure users receive a consistent and high-quality service. What we're looking for At least 2 years' experience in an internal IT team or MSP environment Strong technical experience supporting macOS Advanced knowledge of Google Workspace Good working knowledge of Okta or another identity management platform Experience developing or adapting onboarding and offboarding workflows Knowledge of Jamf or similar MDM platforms Understanding of endpoint security and identity/access management principles Strong troubleshooting and general IT infrastructure knowledge Experience working within SLAs and structured service management environments Excellent written and verbal communication skills Experience or certifications across macOS, Jamf or Okta would be advantageous. The ideal candidate will be organised, methodical and comfortable taking ownership of technical issues. You'll enjoy working directly with users and be able to remain calm and focused when dealing with escalations. Why join? Employee share plan and bonus scheme Company pension and private healthcare 25 days' annual leave, increasing with service, plus bank holidays Life assurance and income protection Mental health and wellbeing support Cycle-to-work scheme Discounted gym membership Travel loan and financial wellbeing support This is an excellent opportunity for a macOS-focused Support Engineer looking to develop deeper expertise across endpoint management, identity and modern workplace technologies. Apply now to take ownership of a modern London IT environment and develop your technical career within a growing managed services team.
Job Title: IT Technician Location: Waterlooville, Hampshire Salary: Support staff Grade C1, 26,018 FTE (after pay award uplift) Job Type: Permanent, Full-time, 37 hours a week, 52 weeks a year Hours: Monday to Thursday 08.30am-16.30pm and Friday 08.00am to 15.30pm (unpaid lunch break of 30 mins each day) The Governors are seeking to appoint an IT Technician to join our hardworking, committed and enthusiastic IT Support team. The IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About the role: The principal responsibilities of the IT Technician are to provide support to the IT Support Team in the day-to-day delivery of high-quality IT services to the school, while taking primary responsibility for the day-to-day IT support needs of both primary schools through regular on-site visits and proactive engagement with staff and pupils. Key Aspects of the role involve: IT Support & Troubleshooting Device & Equipment Management Network & Systems Support Technical Projects Marketing & Communications Support Infrastructure & Systems Maintenance Learning & Development Other Relevant Responsibilities Please note that this is not an exhaustive list and a full job description is available on our website. About you: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider Additional Information: Please note all staff will be required to complete and obtain a clear Enhanced DBS. All applicants must evidence Right to Work. Closing date: Sunday 4th October 2026 5pm We reserve the right to extend this closing date should we need further applicants for shortlisting. Interviews: Week commencing 5th October 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with experience of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
21/09/2026
Full time
Job Title: IT Technician Location: Waterlooville, Hampshire Salary: Support staff Grade C1, 26,018 FTE (after pay award uplift) Job Type: Permanent, Full-time, 37 hours a week, 52 weeks a year Hours: Monday to Thursday 08.30am-16.30pm and Friday 08.00am to 15.30pm (unpaid lunch break of 30 mins each day) The Governors are seeking to appoint an IT Technician to join our hardworking, committed and enthusiastic IT Support team. The IT Technician's role is to support the IT Support Team in the day-to-day delivery of high-quality IT services to the school. Working as part of a small team supporting a Secondary school and Sixth form college in Waterlooville and two primary schools in Portsmouth, our team supports 2,000 users and 1,200 windows devices, network infrastructure, printers, photocopiers and classroom equipment as well as CCTV, telephone system and sound and lighting equipment. If you are a Catholic, you will understand the distinctiveness of Catholic schools such as Oaklands and this will be attractive to you. You do not have to be a Catholic to work at Oaklands; the Governors welcome applications from candidates of differing faith backgrounds or none who can be supportive of the school ethos. About the role: The principal responsibilities of the IT Technician are to provide support to the IT Support Team in the day-to-day delivery of high-quality IT services to the school, while taking primary responsibility for the day-to-day IT support needs of both primary schools through regular on-site visits and proactive engagement with staff and pupils. Key Aspects of the role involve: IT Support & Troubleshooting Device & Equipment Management Network & Systems Support Technical Projects Marketing & Communications Support Infrastructure & Systems Maintenance Learning & Development Other Relevant Responsibilities Please note that this is not an exhaustive list and a full job description is available on our website. About you: Essential: 4 GCSEs (or equivalent) C and above (including Maths and English) Level 3 (or equivalent) in IT Infrastructure (or similar) Ability to work in sympathy with the ethos of the school Good verbal and written communication skills and ability to relate well to children and adults Ability to effectively use ICT packages (Office Suite and email) Displays commitment to the protection and safeguarding of children and young people Excellent communication skills Well-developed interpersonal skills Confidence Ability to see a project or task through to a successful conclusion Imagination and vision Strong commitment to team- working and partnership The following would be desirable: Knowledge of IT systems and software Ability to use relevant equipment / resources and technology A level education or beyond Willingness to train as Fire Warden/First aider Additional Information: Please note all staff will be required to complete and obtain a clear Enhanced DBS. All applicants must evidence Right to Work. Closing date: Sunday 4th October 2026 5pm We reserve the right to extend this closing date should we need further applicants for shortlisting. Interviews: Week commencing 5th October 2026 Please note that once you have applied for the role you will be sent an email with an application form to fill in. This form will need to be fully completed and returned for your application to be considered. Please click the APPLY to submit your application for this role and you will be sent an email with application forms to complete. Candidates with experience of; IT Support Engineer, IT Service Engineer, Service Desk Technician, IT Support Technician, Cloud Support Engineer, Support Technician, 1st Line Support Engineer, IT Support, IT Systems Support may also be considered for this role.
Infrastructure, Cloud & Cyber Lead - Principal / Director level 3 Months London/Hybrid - 1-2 Days per week on site (Apply online only) per day (Inside IR35) Proven infrastructure separation, consolidation or M&A integration experience. Infrastructure and hosting strategy. Azure/AWS/GCP architecture and migration. Microsoft 365, identity, workplace and network integration. Day 1 readiness and managed-service transition. Strong cybersecurity experience would be highly advantageous For the role, M&A experience is particularly important. We need senior individuals who can operate credibly with executives, advisors and PE stakeholders, facilitate architecture decisions, and move quickly from incomplete diligence information to pragmatic designs and executable plans. Facilities management, building services or field-services experience would be beneficial, but seniority, M&A integration experience and architecture leadership are more important than sector-specific experience. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
21/09/2026
Contractor
Infrastructure, Cloud & Cyber Lead - Principal / Director level 3 Months London/Hybrid - 1-2 Days per week on site (Apply online only) per day (Inside IR35) Proven infrastructure separation, consolidation or M&A integration experience. Infrastructure and hosting strategy. Azure/AWS/GCP architecture and migration. Microsoft 365, identity, workplace and network integration. Day 1 readiness and managed-service transition. Strong cybersecurity experience would be highly advantageous For the role, M&A experience is particularly important. We need senior individuals who can operate credibly with executives, advisors and PE stakeholders, facilitate architecture decisions, and move quickly from incomplete diligence information to pragmatic designs and executable plans. Facilities management, building services or field-services experience would be beneficial, but seniority, M&A integration experience and architecture leadership are more important than sector-specific experience. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Microsoft Platform Engineer (Azure & Microsoft 365) Wembley - Fully On-Site 5 DAYS A WEEK 50,000 per annum + Permanent Benefits We're seeking a Senior Microsoft Platform Engineer to join a growing technology team responsible for maintaining and enhancing a complex hybrid estate spanning on-premises infrastructure, Microsoft 365 and public cloud platforms. This is an opportunity to play a key role in cloud transformation, platform automation, identity management and Microsoft 365 optimisation whilst helping shape a secure and scalable technology environment. What You'll Be Doing You'll take ownership of core Microsoft platforms and services across both cloud and on-premises environments, ensuring availability, security and operational excellence. Your responsibilities will include: Administering and optimising Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive and Intune Managing identity and access across Active Directory and Entra ID Designing and supporting hybrid cloud infrastructure across Azure and on-premises environments Implementing and maintaining SSO, MFA and Conditional Access policies Supporting Microsoft 365 security, compliance and governance initiatives Managing hybrid connectivity including VPNs, DNS, routing and Firewall integrations Automating operational processes through PowerShell, Terraform and Infrastructure-as-Code practices Supporting platform monitoring, patching, resilience and disaster recovery Delivering cloud migration, transformation and optimisation projects Producing and maintaining technical documentation and operational standards Working closely with infrastructure, networking, security and service teams to improve platform performance and reliability What We're Looking For We're looking for an experienced Microsoft platform professional with a strong blend of infrastructure, cloud and M365 expertise. You'll ideally have: 5+ years' experience within Infrastructure, Microsoft 365, Cloud or Platform Engineering Strong hands-on administration experience across Microsoft 365 Expertise in Exchange Online, Teams, SharePoint Online, Intune and Entra ID Experience supporting hybrid Microsoft environments Strong Active Directory and identity management experience Experience with Azure cloud services PowerShell Scripting and automation experience Good understanding of networking fundamentals including DNS, VPNs, routing and Firewalls Experience supporting Windows Server environments Knowledge of platform security, monitoring, backup and disaster recovery Excellent troubleshooting and stakeholder communication skills Desirable Experience Any of the following would be advantageous: Microsoft Defender suite Microsoft Purview Microsoft Sentinel VMware Azure DevOps
21/09/2026
Full time
Microsoft Platform Engineer (Azure & Microsoft 365) Wembley - Fully On-Site 5 DAYS A WEEK 50,000 per annum + Permanent Benefits We're seeking a Senior Microsoft Platform Engineer to join a growing technology team responsible for maintaining and enhancing a complex hybrid estate spanning on-premises infrastructure, Microsoft 365 and public cloud platforms. This is an opportunity to play a key role in cloud transformation, platform automation, identity management and Microsoft 365 optimisation whilst helping shape a secure and scalable technology environment. What You'll Be Doing You'll take ownership of core Microsoft platforms and services across both cloud and on-premises environments, ensuring availability, security and operational excellence. Your responsibilities will include: Administering and optimising Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive and Intune Managing identity and access across Active Directory and Entra ID Designing and supporting hybrid cloud infrastructure across Azure and on-premises environments Implementing and maintaining SSO, MFA and Conditional Access policies Supporting Microsoft 365 security, compliance and governance initiatives Managing hybrid connectivity including VPNs, DNS, routing and Firewall integrations Automating operational processes through PowerShell, Terraform and Infrastructure-as-Code practices Supporting platform monitoring, patching, resilience and disaster recovery Delivering cloud migration, transformation and optimisation projects Producing and maintaining technical documentation and operational standards Working closely with infrastructure, networking, security and service teams to improve platform performance and reliability What We're Looking For We're looking for an experienced Microsoft platform professional with a strong blend of infrastructure, cloud and M365 expertise. You'll ideally have: 5+ years' experience within Infrastructure, Microsoft 365, Cloud or Platform Engineering Strong hands-on administration experience across Microsoft 365 Expertise in Exchange Online, Teams, SharePoint Online, Intune and Entra ID Experience supporting hybrid Microsoft environments Strong Active Directory and identity management experience Experience with Azure cloud services PowerShell Scripting and automation experience Good understanding of networking fundamentals including DNS, VPNs, routing and Firewalls Experience supporting Windows Server environments Knowledge of platform security, monitoring, backup and disaster recovery Excellent troubleshooting and stakeholder communication skills Desirable Experience Any of the following would be advantageous: Microsoft Defender suite Microsoft Purview Microsoft Sentinel VMware Azure DevOps
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
21/09/2026
Full time
3rd Line Service Desk Technician - MSP West Sussex Office Based Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced 3rd Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. This is a hands-on technical role combining 3rd Line escalation support, infrastructure troubleshooting, Microsoft 365/Azure, networking, customer interaction and project delivery. You will also play an important role in supporting and mentoring 1st and 2nd Line engineers, sharing technical knowledge and helping to maintain high standards across the Service Desk. 3rd Line Service Desk Technician Key Responsibilities Act as the primary 3rd Line escalation point for complex issues passed up from 1st and 2nd Line engineers Investigate, diagnose and resolve advanced incidents across infrastructure, networking, cloud and on-premise environments Support Microsoft 365 and Azure environments alongside traditional on-premise infrastructure Take full ownership of major and high-priority incidents through to successful resolution Troubleshoot recurring technical problems and carry out root cause analysis to identify long-term solutions Mentor and provide technical guidance to 1st and 2nd Line engineers Work closely with the Service Desk Manager to improve processes, efficiency and overall service delivery Communicate directly with customers, providing clear technical explanations, progress updates and resolutions Liaise with third-party vendors and technology partners where required Maintain accurate and up-to-date technical documentation Attend customer sites when required for troubleshooting, technical changes and implementations Assist with the delivery of technical projects Participate in an on-call rota providing out-of-hours support 3rd Line Service Desk Technician Technical Environment You will work across a broad range of technologies, including: Microsoft Windows Desktop Windows Server and on-premise infrastructure Microsoft 365 - Exchange Online, SharePoint and Teams Microsoft Azure - IaaS, Identity and Virtual Machines Active Directory and Group Policy DNS and DHCP Networking, VPNs, VLANs and Wi-Fi DrayTek, WatchGuard and UniFi Hyper-V virtualisation Backup and disaster recovery solutions Endpoint security solutions General MSP monitoring, management and support tools macOS - limited support 3rd Line Service Desk Technician Essential Skills & Experience To be considered for this position, you must have: Minimum 5 years' recent experience working within an MSP environment Strong 3rd Line technical support and troubleshooting experience Proven experience handling complex technical escalations Strong root cause analysis and problem-solving skills Experience supporting both cloud and on-premise infrastructure Strong working knowledge of Microsoft 365 and Azure Good knowledge of Windows Server, Active Directory and Group Policy Solid networking knowledge covering firewalls, VPNs, VLANs, DNS, DHCP and Wi-Fi Ability to independently manage complex incidents from initial escalation through to resolution Excellent communication skills with both technical and non-technical customers Experience mentoring, coaching or providing technical support to junior engineers Ability to work effectively within a fast-paced MSP/service desk environment 3rd Line Service Desk Technician Desirable Certifications Relevant certifications would be advantageous, although equivalent hands-on commercial experience will also be considered: Microsoft 365 Certified: Endpoint Administrator Associate Microsoft Certified: Azure Administrator Associate Microsoft Certified: Identity and Access Administrator Associate Microsoft Certified: Security Operations Analyst Associate WatchGuard Network Security Essentials (Firebox) About You You will be an experienced MSP engineer who enjoys solving challenging technical problems and taking ownership of complex issues. You should be comfortable operating as a senior technical escalation point while still being customer-focused and willing to support less experienced members of the team. Important: This position is office based, and applicants must have at least 5 years of recent MSP experience. Applications without the required MSP background will not be considered. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Location: the position is mainly remote with occasional travel Clearance: must be SC cleared We are seeking an experienced Endpoint Engineering Implementation Consultant to support the deployment and operationalisation of enterprise endpoint solutions. Working alongside the Lead Solution Architect & Technical Architect, this role will focus on hands-on implementation, configuration, automation, and troubleshooting across Windows environments. The consultant will translate architectural designs into practical solutions, enabling the Architecture Lead to focus on strategy, governance, and solution evolution. Key Responsibilities: Implement and configure endpoint management solutions. Develop and maintain PowerShell automation scripts. Configure and manage Group Policies and security baselines. Support Windows endpoint deployments and migrations. Implement security and compliance requirements. Troubleshoot complex endpoint and infrastructure issues. Produce technical documentation and operational handovers. Work closely with the Lead Architect to deliver approved designs. Requirements Key skills: Windows 10/11 Administration PowerShell Scripting & Automation Group Policy (GPO) Management Active Directory Microsoft Intune Endpoint Security & Hardening Troubleshooting & Root Cause Analysis SC Clearance is mandatory. Self-sufficient and capable of working independently within a client environment. Excellent communication and ability to work in a team. Benefits By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance of 4 times base salary Private Medical Insurance which is non-contributory (spouse and dependants included) Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
21/09/2026
Full time
Location: the position is mainly remote with occasional travel Clearance: must be SC cleared We are seeking an experienced Endpoint Engineering Implementation Consultant to support the deployment and operationalisation of enterprise endpoint solutions. Working alongside the Lead Solution Architect & Technical Architect, this role will focus on hands-on implementation, configuration, automation, and troubleshooting across Windows environments. The consultant will translate architectural designs into practical solutions, enabling the Architecture Lead to focus on strategy, governance, and solution evolution. Key Responsibilities: Implement and configure endpoint management solutions. Develop and maintain PowerShell automation scripts. Configure and manage Group Policies and security baselines. Support Windows endpoint deployments and migrations. Implement security and compliance requirements. Troubleshoot complex endpoint and infrastructure issues. Produce technical documentation and operational handovers. Work closely with the Lead Architect to deliver approved designs. Requirements Key skills: Windows 10/11 Administration PowerShell Scripting & Automation Group Policy (GPO) Management Active Directory Microsoft Intune Endpoint Security & Hardening Troubleshooting & Root Cause Analysis SC Clearance is mandatory. Self-sufficient and capable of working independently within a client environment. Excellent communication and ability to work in a team. Benefits By joining us you can expect Autonomy to develop and grow your skills and experience Be part of exciting project work that is making a difference in society Strong, inspiring and thought-provoking leadership A supportive and collaborative environment As well as this, we offer: Development access to LinkedIn Learning, a management development programme and training Wellness 24/7 Confidential employee assistance programme Social - Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes Time off 25 days a year Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution Life Assurance of 4 times base salary Private Medical Insurance which is non-contributory (spouse and dependants included) Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
The QA Engineer will support the delivery of quality assurance and quality control activities across HS2 rail infrastructure projects. Working closely with the Project Manager, Project Engineers, Site Management and subcontractors, the role will ensure works are delivered in accordance with HS2 requirements, approved designs, specifications, Inspection & Test Plans (ITPs), relevant standards and company procedures. Salary: 75,000 + travel expenses = car allowance + pension + healthcare + bonus. Key Responsibilities Support the implementation of QA/QC procedures across HS2 rail infrastructure projects. Ensure construction and M&E works are carried out in accordance with approved drawings, specifications, method statements, ITPs and HS2 requirements. Carry out regular site inspections to monitor workmanship, materials and installation quality. Prepare, review and maintain Inspection & Test Plans (ITPs) and associated quality documentation. Coordinate inspections, hold points and witness points with the project team, client and relevant stakeholders. Review subcontractor quality documentation and ensure works are completed in accordance with approved requirements. Assist with the management and close-out of NCRs, defects, observations and corrective actions. Maintain accurate records of inspections, testing, approvals and quality-related activities. Assist with technical reviews of construction and installation activities and identify potential quality issues at an early stage. Support testing, pre-commissioning and commissioning activities where required. Participate in system walkdowns and inspections ahead of testing, commissioning and handover. Ensure all relevant inspection and testing records are completed, signed and filed correctly. Monitor subcontractor compliance with project quality requirements and approved documentation. Assist with the preparation and maintenance of project Quality Plans and associated procedures. Support internal and external quality audits and ensure any actions are followed through to completion. Assist with the compilation of O&M manuals, as-built information, test certificates, inspection records and handover documentation. Attend project meetings and provide updates on quality issues, inspections, NCRs and outstanding actions. Record and communicate lessons learned and support the implementation of continuous improvement initiatives. Work closely with Project Engineers, Site Managers and subcontractors to promote a Right First Time approach. Ensure all QA documentation is maintained in line with project and company requirements. Support the project team in maintaining compliance with ISO 9001 and HS2 quality requirements.
21/09/2026
Full time
The QA Engineer will support the delivery of quality assurance and quality control activities across HS2 rail infrastructure projects. Working closely with the Project Manager, Project Engineers, Site Management and subcontractors, the role will ensure works are delivered in accordance with HS2 requirements, approved designs, specifications, Inspection & Test Plans (ITPs), relevant standards and company procedures. Salary: 75,000 + travel expenses = car allowance + pension + healthcare + bonus. Key Responsibilities Support the implementation of QA/QC procedures across HS2 rail infrastructure projects. Ensure construction and M&E works are carried out in accordance with approved drawings, specifications, method statements, ITPs and HS2 requirements. Carry out regular site inspections to monitor workmanship, materials and installation quality. Prepare, review and maintain Inspection & Test Plans (ITPs) and associated quality documentation. Coordinate inspections, hold points and witness points with the project team, client and relevant stakeholders. Review subcontractor quality documentation and ensure works are completed in accordance with approved requirements. Assist with the management and close-out of NCRs, defects, observations and corrective actions. Maintain accurate records of inspections, testing, approvals and quality-related activities. Assist with technical reviews of construction and installation activities and identify potential quality issues at an early stage. Support testing, pre-commissioning and commissioning activities where required. Participate in system walkdowns and inspections ahead of testing, commissioning and handover. Ensure all relevant inspection and testing records are completed, signed and filed correctly. Monitor subcontractor compliance with project quality requirements and approved documentation. Assist with the preparation and maintenance of project Quality Plans and associated procedures. Support internal and external quality audits and ensure any actions are followed through to completion. Assist with the compilation of O&M manuals, as-built information, test certificates, inspection records and handover documentation. Attend project meetings and provide updates on quality issues, inspections, NCRs and outstanding actions. Record and communicate lessons learned and support the implementation of continuous improvement initiatives. Work closely with Project Engineers, Site Managers and subcontractors to promote a Right First Time approach. Ensure all QA documentation is maintained in line with project and company requirements. Support the project team in maintaining compliance with ISO 9001 and HS2 quality requirements.
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance Senior / 3rd Line IT Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our Senior / 3rd Line IT Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously. As you might expect you may be contacted by email . click apply for full job details
21/09/2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance Senior / 3rd Line IT Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our Senior / 3rd Line IT Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously. As you might expect you may be contacted by email . click apply for full job details
Google Workspace Support Specialist Onsite in Stevenage, Hertfordshire £800 per day inside ir35 Active SC clearance essential - MOD SC preferred We're looking for an experienced Google Workspace Support Specialist to join a secure enterprise environment in Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account and application/service management Expert-level incident & request management Remedy /enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps You'll be responsible for supporting users, resolving L2 Google Workspace issues, managing incidents and requests, and working closely with wider technical teams to maintain a high-quality service. Active SC clearance is essential, with MOD SC highly desirable. If you're a Google Workspace Administrator, Google Workspace Support Engineer or L2 Support Specialist with strong ITSM experience and are available for an onsite contract in Stevenage, I'd be keen to hear from you. Apple now or email your CV to me at (see below)
21/09/2026
Contractor
Google Workspace Support Specialist Onsite in Stevenage, Hertfordshire £800 per day inside ir35 Active SC clearance essential - MOD SC preferred We're looking for an experienced Google Workspace Support Specialist to join a secure enterprise environment in Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account and application/service management Expert-level incident & request management Remedy /enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps You'll be responsible for supporting users, resolving L2 Google Workspace issues, managing incidents and requests, and working closely with wider technical teams to maintain a high-quality service. Active SC clearance is essential, with MOD SC highly desirable. If you're a Google Workspace Administrator, Google Workspace Support Engineer or L2 Support Specialist with strong ITSM experience and are available for an onsite contract in Stevenage, I'd be keen to hear from you. Apple now or email your CV to me at (see below)
