Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Platform Engineer Locations - Crawley, Doncaster (Hybrid Working) Full-time or Part-time Who are we and what do we do? Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales is continuing to develop its digital platform capabilities, and this role will play an important part in supporting and evolving a dedicated AI platform capability within the UK Digital Competence Centre (Best-In-Class). As an Infrastructure Systems Engineer, you will join an agile platform team responsible for supporting secure, resilient and high-performing on-premise infrastructure services that underpin a business-critical hosted AI solution. You will help maintain and improve the core infrastructure environment, ensuring services remain available, supportable and secure for internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what we do are very important to us. Whether you have worked with platform infrastructure for many years, or have gained relevant experience more recently and are looking to build on it, we would love to hear from you. Responsibilities Support and maintain the infrastructure underpinning an on-premise hosted AI platform, ensuring services remain secure, reliable and available. Monitor platform health and performance, investigating and resolving issues as part of day-to-day service support. Carry out routine maintenance and lifecycle activities, including patching, upgrades and scale-out activities. Work with engineering, security and service teams to support a resilient, supportable and well-governed platform. Contribute to technical documentation, operational standards and continuous improvement activities. Infrastructure and platform support Support the day-to-day operation of the hosted platform across physical server, the virtualisation layer and operating system environments. Help maintain service availability, performance and capacity through monitoring, troubleshooting and proactive maintenance. Support containerised services and the underlying infrastructure they rely on. Maintenance and lifecycle management Carry out routine maintenance activities including patching, upgrades and health checks. Support the ongoing management of hardware and software lifecycles to keep services secure and supportable. Maintain clear technical documentation and operational records. Incident resolution and service improvement Investigate and resolve infrastructure and platform issues in line with agreed support processes. Work with internal teams and, where necessary, suppliers to restore service and address recurring problems. Identify opportunities to improve reliability, supportability and efficiency across the platform. Experience Required We recruit for roles at many levels so we would be very interested to hear from you regardless of your length of experience. Experience working with Windows Server operating systems Experience with Unix-based operating systems, particularly Red Hat Enterprise Linux (RHEL) Experience with VMware ESXi and/or other hypervisors Experience supporting containerised environments, particularly Kubernetes Incident and problem management, troubleshooting and working within change management procedures Good understanding of core networking principles Ability to demonstrate a good understanding of application and operating system lifecycle management Experience supporting infrastructure in an enterprise or operational environment Good understanding of platform and infrastructure support principles Desirable Skills Experience with build and CI/CD tools and pipeline (BitBucket/ Github) Experience with Infrastructure as Code using Terraform or Ansible Active ability and interest in scripting languages HP Enterprise hardware Agile working methodologies Active Directory PowerBI Solid understanding of APIs and their function Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and m ai nt ai n SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, p ai d volunteering day, stocks and shares, annual bonus and much more depending on the role . Read more about our benefits he r e. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your det ai ls will be share d with our recruitment teams for other potential opportunities . Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future! At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
11/09/2026
Full time
Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Platform Engineer Locations - Crawley, Doncaster (Hybrid Working) Full-time or Part-time Who are we and what do we do? Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales is continuing to develop its digital platform capabilities, and this role will play an important part in supporting and evolving a dedicated AI platform capability within the UK Digital Competence Centre (Best-In-Class). As an Infrastructure Systems Engineer, you will join an agile platform team responsible for supporting secure, resilient and high-performing on-premise infrastructure services that underpin a business-critical hosted AI solution. You will help maintain and improve the core infrastructure environment, ensuring services remain available, supportable and secure for internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what we do are very important to us. Whether you have worked with platform infrastructure for many years, or have gained relevant experience more recently and are looking to build on it, we would love to hear from you. Responsibilities Support and maintain the infrastructure underpinning an on-premise hosted AI platform, ensuring services remain secure, reliable and available. Monitor platform health and performance, investigating and resolving issues as part of day-to-day service support. Carry out routine maintenance and lifecycle activities, including patching, upgrades and scale-out activities. Work with engineering, security and service teams to support a resilient, supportable and well-governed platform. Contribute to technical documentation, operational standards and continuous improvement activities. Infrastructure and platform support Support the day-to-day operation of the hosted platform across physical server, the virtualisation layer and operating system environments. Help maintain service availability, performance and capacity through monitoring, troubleshooting and proactive maintenance. Support containerised services and the underlying infrastructure they rely on. Maintenance and lifecycle management Carry out routine maintenance activities including patching, upgrades and health checks. Support the ongoing management of hardware and software lifecycles to keep services secure and supportable. Maintain clear technical documentation and operational records. Incident resolution and service improvement Investigate and resolve infrastructure and platform issues in line with agreed support processes. Work with internal teams and, where necessary, suppliers to restore service and address recurring problems. Identify opportunities to improve reliability, supportability and efficiency across the platform. Experience Required We recruit for roles at many levels so we would be very interested to hear from you regardless of your length of experience. Experience working with Windows Server operating systems Experience with Unix-based operating systems, particularly Red Hat Enterprise Linux (RHEL) Experience with VMware ESXi and/or other hypervisors Experience supporting containerised environments, particularly Kubernetes Incident and problem management, troubleshooting and working within change management procedures Good understanding of core networking principles Ability to demonstrate a good understanding of application and operating system lifecycle management Experience supporting infrastructure in an enterprise or operational environment Good understanding of platform and infrastructure support principles Desirable Skills Experience with build and CI/CD tools and pipeline (BitBucket/ Github) Experience with Infrastructure as Code using Terraform or Ansible Active ability and interest in scripting languages HP Enterprise hardware Agile working methodologies Active Directory PowerBI Solid understanding of APIs and their function Connect with Fiona Tal, Talent Acquisition Partner who is eager to explore together with you this exciting opportunity. Security Clearance Requirement: Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and m ai nt ai n SC Clearance prior to commencing employment. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years' residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance: . At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, p ai d volunteering day, stocks and shares, annual bonus and much more depending on the role . Read more about our benefits he r e. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your det ai ls will be share d with our recruitment teams for other potential opportunities . Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future! At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Talentmark are recruiting for an IT Field Technician to join a global healthcare provider to hospitals, clinics and homes on a contract basis for 12 months . This role is site based in Swindon . The Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimise product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Salary: 17.43 per hour PAYE IT Field Technician Role: Give hands-on IT support to staff, fixing hardware, software and basic network issues. Set up, install and maintain IT equipment across the site Keep IT stock levels topped up and order new equipment when needed. Log all issues and fixes clearly so problems can be tracked and improved. Pass on more complex problems to senior IT staff when needed. Work with local vendors on things like cabling, printers and equipment disposal. Your Background: A diploma in IT, Computer Science or a related subject. At least 4 years' hands-on IT support experience. IT certifications such as CompTIA, MCP or MCSE are a plus. Comfortable working under pressure and to deadlines. A helpful, flexible attitude and strong communication skills. For more information, or to apply for this IT Field Technician please contact the Key Accounts Team on (phone number removed) or email (url removed) . Please quote reference 71255 . It is essential that applicants hold entitlement to work in the UK Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
11/09/2026
Contractor
Talentmark are recruiting for an IT Field Technician to join a global healthcare provider to hospitals, clinics and homes on a contract basis for 12 months . This role is site based in Swindon . The Company: Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimise product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives. Salary: 17.43 per hour PAYE IT Field Technician Role: Give hands-on IT support to staff, fixing hardware, software and basic network issues. Set up, install and maintain IT equipment across the site Keep IT stock levels topped up and order new equipment when needed. Log all issues and fixes clearly so problems can be tracked and improved. Pass on more complex problems to senior IT staff when needed. Work with local vendors on things like cabling, printers and equipment disposal. Your Background: A diploma in IT, Computer Science or a related subject. At least 4 years' hands-on IT support experience. IT certifications such as CompTIA, MCP or MCSE are a plus. Comfortable working under pressure and to deadlines. A helpful, flexible attitude and strong communication skills. For more information, or to apply for this IT Field Technician please contact the Key Accounts Team on (phone number removed) or email (url removed) . Please quote reference 71255 . It is essential that applicants hold entitlement to work in the UK Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Job Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: 25,000 - 27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing specialist IT solutions for opticians and the optical profession. Our head office is in York with our customers based throughout the UK and Ireland. About the role: We are looking for an experienced IT professional to join our office-based Support Desk Team in providing a high quality and efficient service to over 500 customers with their hardware and software. Responsibilities will include: Provide telephone support for customers in difficulty with software or hardware. Analyse and resolve the customer's problems as quickly and efficiently as possible. Dial in to the customer's system to provide remote support when necessary. Log all calls on the company's support software and update as necessary. Document and report 'bugs' / 'change requests' to Development. Make courtesy calls to customers who have not contacted the Support Desk for more than 6 months. There may be some travel to customer sites across the UK, which may involve overnight stays. The company pool car would be made available for this. About you: The ideal candidate will have a passion for computers and be able to demonstrate an in-depth knowledge of the Microsoft Windows operating system environment. The Candidate: Excellent communication skills and a good telephone manner. Good attention to detail and the ability to work under pressure. A calm, patient and professional demeanour. Ability to plan and execute work both independently and as a team member. Self-motivation to learn new skills and update existing ones. Reliable and punctual. Essential: Thorough understanding of PC hardware, peripherals and peer to peer networking. Good knowledge of Microsoft Windows desktop environment and Office suite. Full and clean UK driving licence. Desirable: 2 years Support Desk experience of troubleshooting and resolving common problems experienced by users. Hands-on experience working in an end-user desktop support role. Microsoft (or similar) accredited training would be advantageous. Splashtop remote support software. Diagnostic utilities, such as anti-virus, anti-malware and more. Experience of supporting SQL Server based applicat What we offer: Opportunities to learn and progress within the company. Holidays starting at 24 days increasing to 29 for long term service. Death in service and critical illness cover. Auto-enrolment into pension scheme (Royal London - 5% employee / 3% employer). Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support, IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support Specialist, Systems Support, SQL Support, PC Maintenance will also be considered for this role.
11/09/2026
Full time
Job Title: IT Support Technician - 1st / 2nd Line Location: York, North Yorkshire Salary: 25,000 - 27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing specialist IT solutions for opticians and the optical profession. Our head office is in York with our customers based throughout the UK and Ireland. About the role: We are looking for an experienced IT professional to join our office-based Support Desk Team in providing a high quality and efficient service to over 500 customers with their hardware and software. Responsibilities will include: Provide telephone support for customers in difficulty with software or hardware. Analyse and resolve the customer's problems as quickly and efficiently as possible. Dial in to the customer's system to provide remote support when necessary. Log all calls on the company's support software and update as necessary. Document and report 'bugs' / 'change requests' to Development. Make courtesy calls to customers who have not contacted the Support Desk for more than 6 months. There may be some travel to customer sites across the UK, which may involve overnight stays. The company pool car would be made available for this. About you: The ideal candidate will have a passion for computers and be able to demonstrate an in-depth knowledge of the Microsoft Windows operating system environment. The Candidate: Excellent communication skills and a good telephone manner. Good attention to detail and the ability to work under pressure. A calm, patient and professional demeanour. Ability to plan and execute work both independently and as a team member. Self-motivation to learn new skills and update existing ones. Reliable and punctual. Essential: Thorough understanding of PC hardware, peripherals and peer to peer networking. Good knowledge of Microsoft Windows desktop environment and Office suite. Full and clean UK driving licence. Desirable: 2 years Support Desk experience of troubleshooting and resolving common problems experienced by users. Hands-on experience working in an end-user desktop support role. Microsoft (or similar) accredited training would be advantageous. Splashtop remote support software. Diagnostic utilities, such as anti-virus, anti-malware and more. Experience of supporting SQL Server based applicat What we offer: Opportunities to learn and progress within the company. Holidays starting at 24 days increasing to 29 for long term service. Death in service and critical illness cover. Auto-enrolment into pension scheme (Royal London - 5% employee / 3% employer). Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support, IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support Specialist, Systems Support, SQL Support, PC Maintenance will also be considered for this role.
Software Engineering Manager Newton Aycliffe KO2's client is a fast-growing technology company based in Newton Aycliffe, specialising in innovative connected home automation systems. They're recruiting a Software Engineering Manager to lead their software engineering function as they expand their product portfolio and market presence. You'll be leading a team of up to eight software and firmware engineers, combining hands-on technical expertise with genuine people leadership and strategic thinking. This is an opportunity to shape the future direction of software engineering within a genuinely innovative organisation delivering products that make a real-world impact. The Role You'll lead, mentor and develop your software engineering team, overseeing the complete software development lifecycle from concept through to deployment and support. You'll provide technical leadership across embedded systems and connected IoT projects, work closely with multidisciplinary teams including electronics and product design, and ensure compliance with relevant quality and regulatory standards. You'll champion engineering best practice, support customer engagement and business development opportunities, and drive continuous improvement and innovation within your team. What we are looking for Industrial experience managing software development teams through genuine technical complexity. Strong understanding of software architecture, systems design and development lifecycle management. Direct experience developing embedded software and firmware in industrial or consumer environments. Working knowledge of Agile, Scrum and DevOps. Hands-on experience with embedded C/C++, RTOS environments and hardware/software integration. Strong stakeholder management and communication skills. Genuine ability to coach, develop and inspire technical engineers. Desirable experience includes IoT systems and home automation platforms, cybersecurity for connected devices, GDPR compliance, cloud platforms such as Azure or AWS, machine learning technologies, embedded Linux, Python, MQTT or FPGA development, or background in consumer electronics. The Details Location: Newton Aycliffe, County Durham (office-based) Salary: 65,000 per annum Team size: Up to eight engineers You're an engineer first and a manager second. You've managed teams through technical complexity, you understand what it takes to ship products, and you genuinely care about developing your people. You're pragmatic about engineering practices and willing to challenge decisions if you think they're wrong.
11/09/2026
Full time
Software Engineering Manager Newton Aycliffe KO2's client is a fast-growing technology company based in Newton Aycliffe, specialising in innovative connected home automation systems. They're recruiting a Software Engineering Manager to lead their software engineering function as they expand their product portfolio and market presence. You'll be leading a team of up to eight software and firmware engineers, combining hands-on technical expertise with genuine people leadership and strategic thinking. This is an opportunity to shape the future direction of software engineering within a genuinely innovative organisation delivering products that make a real-world impact. The Role You'll lead, mentor and develop your software engineering team, overseeing the complete software development lifecycle from concept through to deployment and support. You'll provide technical leadership across embedded systems and connected IoT projects, work closely with multidisciplinary teams including electronics and product design, and ensure compliance with relevant quality and regulatory standards. You'll champion engineering best practice, support customer engagement and business development opportunities, and drive continuous improvement and innovation within your team. What we are looking for Industrial experience managing software development teams through genuine technical complexity. Strong understanding of software architecture, systems design and development lifecycle management. Direct experience developing embedded software and firmware in industrial or consumer environments. Working knowledge of Agile, Scrum and DevOps. Hands-on experience with embedded C/C++, RTOS environments and hardware/software integration. Strong stakeholder management and communication skills. Genuine ability to coach, develop and inspire technical engineers. Desirable experience includes IoT systems and home automation platforms, cybersecurity for connected devices, GDPR compliance, cloud platforms such as Azure or AWS, machine learning technologies, embedded Linux, Python, MQTT or FPGA development, or background in consumer electronics. The Details Location: Newton Aycliffe, County Durham (office-based) Salary: 65,000 per annum Team size: Up to eight engineers You're an engineer first and a manager second. You've managed teams through technical complexity, you understand what it takes to ship products, and you genuinely care about developing your people. You're pragmatic about engineering practices and willing to challenge decisions if you think they're wrong.
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Cisco Telephony & Videoconferencing Engineer Location: Stevenage Hertfordshire -100% onsite Duration: 31/12/2027 Clearance Required: Active SC Clearance Role Description: Participate, lead and implement Cisco Telephony & Videoconferencing Projects. Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution Major incident (qualification, action plan, resolution, RCA, knowledge) Problem management Ensure the transfer of skills to technicians and engineers. Respond to specific customer requests in coordination with the Capgemini Team Leader/SDM. Update technical documentation (HLD & LLD) and procedures. Perform hardware & configuration tests. Skills: CISCO environment at least 5 years of experience. Good knowledge of the Cisco telephony and video conferencing environment. Knowledge of Cisco Telephony environment v12.5: (CUCM, Unity Connection, Jabber, IPPhone, ) Knowledge of Cisco Video conferencing: CMS, and Cisco video conferencing (endpoints, TMS, ) Knowledge of the VMware suite v7/v8. Mastery of SIP/H323 protocols. Extra Knowledge is a plus: Kurmi, Telisca, Real Time Monitoring tool, Prognosis, PeterConnects ecosystems Knowledge of WAN/LAN networks and security. Systems administration and PC environment would be a plus Soft skills: Team worker Change adaptability Sense of service Rigorous Curious If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
11/09/2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Cisco Telephony & Videoconferencing Engineer Location: Stevenage Hertfordshire -100% onsite Duration: 31/12/2027 Clearance Required: Active SC Clearance Role Description: Participate, lead and implement Cisco Telephony & Videoconferencing Projects. Occasionally assist operational teams (L1 & L2). Oriented to complex incident resolution Major incident (qualification, action plan, resolution, RCA, knowledge) Problem management Ensure the transfer of skills to technicians and engineers. Respond to specific customer requests in coordination with the Capgemini Team Leader/SDM. Update technical documentation (HLD & LLD) and procedures. Perform hardware & configuration tests. Skills: CISCO environment at least 5 years of experience. Good knowledge of the Cisco telephony and video conferencing environment. Knowledge of Cisco Telephony environment v12.5: (CUCM, Unity Connection, Jabber, IPPhone, ) Knowledge of Cisco Video conferencing: CMS, and Cisco video conferencing (endpoints, TMS, ) Knowledge of the VMware suite v7/v8. Mastery of SIP/H323 protocols. Extra Knowledge is a plus: Kurmi, Telisca, Real Time Monitoring tool, Prognosis, PeterConnects ecosystems Knowledge of WAN/LAN networks and security. Systems administration and PC environment would be a plus Soft skills: Team worker Change adaptability Sense of service Rigorous Curious If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
11/09/2026
Full time
Location: Belfast, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world's payment card transactions and is Europe's number one supplier of defence electronics. Beyond that our people have made London's Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We are a leading name in our markets and a diverse, constantly evolving organisation. Join us. We are currently looking to recruit an End User Support Technician to join our team in Belfast. The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build / rebuild and deployment of desktop / laptop machines in line with "Desktop-on-Demand" procedures and build standards using automated tools (SCCM) and manual processes as necessary. Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 - (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required. Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users. Support and deployment of Smartphone's - iPhone and Android. Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in the Belfast sites giving the customer flexibility for the support provided. Qualifications, Experience and Skills: Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution. Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable. Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses. Teamwork focus, able to work with teams located at other remote sites as required. Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed. Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds Desirable: Automation tools (such as SCCM) Network patching and Cable Tracing Hardware Installation/Troubleshooting iOS / Android / Phone Support Good knowledge of - IP, WINS, DHCP, DNS, Group Policy etc. At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here. We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here. If this role isn't quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here. Join Thales in the UK - Innovate with us and shape the future!
Senior Cloud Engineer Location: South West London - Office Based Salary: Up to 50,000 Hours: 40 hours per week, typically 09:00-17:30 Travel: Occasional client-site travel as required We are looking for an experienced Senior Cloud Engineer to join a growing Managed Service Provider and take ownership of the proactive, cloud and security-focused side of the technical environment. Working within a small, highly skilled engineering team, you'll gain exposure to a broad range of technologies while helping clients improve their infrastructure, security and overall IT performance. Reporting directly to the Managing Director, you will support and develop clients' cloud, network and security environments while working closely with the wider support team to maintain excellent service levels and drive continuous improvement. Senior Cloud Engineer Key Responsibilities Manage, support and improve client cloud infrastructure and security environments. Create scripts and automation to improve cloud deployments and reporting, particularly within SharePoint. Act as a technical escalation point for complex firewall and networking queries. Configure, test and deploy updates to firewalls, routers and associated network infrastructure. Maintain accurate security, network and infrastructure documentation. Support and develop Microsoft 365, Conditional Access, SharePoint and MDM environments. Work with third-party suppliers to deliver technical services and solutions. Build strong relationships with clients, understanding their technical requirements and recommending appropriate solutions. Manage multiple client requirements and technical projects, ensuring delivery on time and within budget. Keep up to date with new technologies, product releases, licensing and pricing changes. Understand solution costs, engineering time and commercial considerations to ensure clients receive strong ROI. Support the wider engineering team by sharing knowledge and improving technical standards. Senior Cloud Engineer Skills & Experience We are looking for someone with: Strong experience working within an IT support / MSP environment. Good knowledge of enterprise firewalls - FortiGate/Fortinet experience is highly desirable. Strong Microsoft 365 / Office 365 knowledge. Experience with Conditional Access and SharePoint administration. Experience with Mobile Device Management (MDM). Strong understanding of networking, firewalls and routers. Excellent Windows hardware and infrastructure troubleshooting skills. Experience responding to or supporting cybersecurity incidents and breaches. Ability to work independently and take ownership of technical tasks. Experience coordinating with multiple stakeholders to deliver technical solutions. Strong customer-facing and communication skills. Power BI knowledge would be advantageous. Relevant technical certifications are desirable, although demonstrable experience and a commitment to continually developing your technical knowledge are equally important. Working Pattern This is an office-based position in London, working 40 hours per week during core hours of 09:00-17:30. There is a four-week rota covering an 08:00 start, together with occasional Saturday emergency support for a small number of key clients. Some travel and working from client locations may also be required. What's On Offer This is an opportunity to join a smaller organisation where you can have genuine ownership and influence over the technical environment rather than becoming one engineer within a large team. You'll have the opportunity to: Develop your skills across new and emerging technologies. Take ownership of cloud, infrastructure and security improvements. Work directly with clients and senior management. Influence technical standards, processes and future technology decisions. Progress with the business, with genuine long-term opportunities to move into senior leadership and potentially Director-level positions. Access a flexible benefits package, including options such as medical cover and other salary-related benefits. If you're an experienced Cloud Engineer looking for greater technical ownership, broader exposure and the opportunity to make a real impact within a growing MSP, we'd like to hear from you. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
10/09/2026
Full time
Senior Cloud Engineer Location: South West London - Office Based Salary: Up to 50,000 Hours: 40 hours per week, typically 09:00-17:30 Travel: Occasional client-site travel as required We are looking for an experienced Senior Cloud Engineer to join a growing Managed Service Provider and take ownership of the proactive, cloud and security-focused side of the technical environment. Working within a small, highly skilled engineering team, you'll gain exposure to a broad range of technologies while helping clients improve their infrastructure, security and overall IT performance. Reporting directly to the Managing Director, you will support and develop clients' cloud, network and security environments while working closely with the wider support team to maintain excellent service levels and drive continuous improvement. Senior Cloud Engineer Key Responsibilities Manage, support and improve client cloud infrastructure and security environments. Create scripts and automation to improve cloud deployments and reporting, particularly within SharePoint. Act as a technical escalation point for complex firewall and networking queries. Configure, test and deploy updates to firewalls, routers and associated network infrastructure. Maintain accurate security, network and infrastructure documentation. Support and develop Microsoft 365, Conditional Access, SharePoint and MDM environments. Work with third-party suppliers to deliver technical services and solutions. Build strong relationships with clients, understanding their technical requirements and recommending appropriate solutions. Manage multiple client requirements and technical projects, ensuring delivery on time and within budget. Keep up to date with new technologies, product releases, licensing and pricing changes. Understand solution costs, engineering time and commercial considerations to ensure clients receive strong ROI. Support the wider engineering team by sharing knowledge and improving technical standards. Senior Cloud Engineer Skills & Experience We are looking for someone with: Strong experience working within an IT support / MSP environment. Good knowledge of enterprise firewalls - FortiGate/Fortinet experience is highly desirable. Strong Microsoft 365 / Office 365 knowledge. Experience with Conditional Access and SharePoint administration. Experience with Mobile Device Management (MDM). Strong understanding of networking, firewalls and routers. Excellent Windows hardware and infrastructure troubleshooting skills. Experience responding to or supporting cybersecurity incidents and breaches. Ability to work independently and take ownership of technical tasks. Experience coordinating with multiple stakeholders to deliver technical solutions. Strong customer-facing and communication skills. Power BI knowledge would be advantageous. Relevant technical certifications are desirable, although demonstrable experience and a commitment to continually developing your technical knowledge are equally important. Working Pattern This is an office-based position in London, working 40 hours per week during core hours of 09:00-17:30. There is a four-week rota covering an 08:00 start, together with occasional Saturday emergency support for a small number of key clients. Some travel and working from client locations may also be required. What's On Offer This is an opportunity to join a smaller organisation where you can have genuine ownership and influence over the technical environment rather than becoming one engineer within a large team. You'll have the opportunity to: Develop your skills across new and emerging technologies. Take ownership of cloud, infrastructure and security improvements. Work directly with clients and senior management. Influence technical standards, processes and future technology decisions. Progress with the business, with genuine long-term opportunities to move into senior leadership and potentially Director-level positions. Access a flexible benefits package, including options such as medical cover and other salary-related benefits. If you're an experienced Cloud Engineer looking for greater technical ownership, broader exposure and the opportunity to make a real impact within a growing MSP, we'd like to hear from you. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Our client is seeking a Principal Embedded Software Engineer to join its engineering team, developing low-level embedded software for electrification applications including battery management, power conversion and electric vehicle control systems. This Contract role offers the opportunity to provide technical leadership while delivering robust software for high-integrity, real-time systems. Key Responsibilities: Lead the design, implementation and testing of embedded software platforms for real-time microcontroller systems Develop low-level and application-level software using C, C++ and assembly Design modular, scalable and reusable software components, including device drivers, communication stacks and hardware abstraction layers Work with CAN, LIN, SPI, I2C, UART and Ethernet communications, as well as middleware, bootloaders and firmware update mechanisms Translate system-level requirements into software specifications and maintain architecture and design documentation Plan and execute unit, integration and system-level testing, using static and dynamic analysis tools to support software quality Support compliance with relevant standards, including MISRA-C, CERT C, ISO 26262 and ASPICE Collaborate with electrical, mechanical, systems, validation and manufacturing teams to support hardware integration, debugging and successful project delivery Job Requirements: Degree or equivalent qualification in software engineering, electronic engineering or a related discipline Significant experience in embedded software design, implementation, validation and debugging for hard real-time systems Advanced programming skills in embedded C and C++, with knowledge of assembly for microcontroller platforms Experience with software requirements, technical specifications, test documentation, version control and change management Understanding of software development tools, CI/CD pipelines and configuration management, including platforms such as Bitbucket, Jenkins or GitLab CI Knowledge of CAN-based tools such as INCA, CANape or CANalyzer, together with experience of complex high- and low-voltage electrical systems Understanding of functional safety, cyber security and industry standards for high-integrity control systems Excellent problem-solving, analytical, communication and technical documentation skills, with a quality-focused and collaborative approach Desirable Experience: Experience developing high-integrity systems within the automotive, marine, energy storage or aerospace sectors Knowledge of battery management systems and battery control applications Experience with AC/DC, DC/AC and DC/DC power conversion systems and their control Understanding of Software FMEA, safety analysis and system-level engineering trade-offs Benefits: Permanent opportunity within a specialist engineering and electrification environment Flexible working options, including hybrid working Exposure to innovative battery, power conversion and electric vehicle control projects Opportunities for professional development and continuous learning Collaborative, multi-disciplinary working environment If you are an experienced Principal Embedded Software Engineer seeking a technically challenging role in electrification and high-integrity control systems, apply now.
10/09/2026
Contractor
Our client is seeking a Principal Embedded Software Engineer to join its engineering team, developing low-level embedded software for electrification applications including battery management, power conversion and electric vehicle control systems. This Contract role offers the opportunity to provide technical leadership while delivering robust software for high-integrity, real-time systems. Key Responsibilities: Lead the design, implementation and testing of embedded software platforms for real-time microcontroller systems Develop low-level and application-level software using C, C++ and assembly Design modular, scalable and reusable software components, including device drivers, communication stacks and hardware abstraction layers Work with CAN, LIN, SPI, I2C, UART and Ethernet communications, as well as middleware, bootloaders and firmware update mechanisms Translate system-level requirements into software specifications and maintain architecture and design documentation Plan and execute unit, integration and system-level testing, using static and dynamic analysis tools to support software quality Support compliance with relevant standards, including MISRA-C, CERT C, ISO 26262 and ASPICE Collaborate with electrical, mechanical, systems, validation and manufacturing teams to support hardware integration, debugging and successful project delivery Job Requirements: Degree or equivalent qualification in software engineering, electronic engineering or a related discipline Significant experience in embedded software design, implementation, validation and debugging for hard real-time systems Advanced programming skills in embedded C and C++, with knowledge of assembly for microcontroller platforms Experience with software requirements, technical specifications, test documentation, version control and change management Understanding of software development tools, CI/CD pipelines and configuration management, including platforms such as Bitbucket, Jenkins or GitLab CI Knowledge of CAN-based tools such as INCA, CANape or CANalyzer, together with experience of complex high- and low-voltage electrical systems Understanding of functional safety, cyber security and industry standards for high-integrity control systems Excellent problem-solving, analytical, communication and technical documentation skills, with a quality-focused and collaborative approach Desirable Experience: Experience developing high-integrity systems within the automotive, marine, energy storage or aerospace sectors Knowledge of battery management systems and battery control applications Experience with AC/DC, DC/AC and DC/DC power conversion systems and their control Understanding of Software FMEA, safety analysis and system-level engineering trade-offs Benefits: Permanent opportunity within a specialist engineering and electrification environment Flexible working options, including hybrid working Exposure to innovative battery, power conversion and electric vehicle control projects Opportunities for professional development and continuous learning Collaborative, multi-disciplinary working environment If you are an experienced Principal Embedded Software Engineer seeking a technically challenging role in electrification and high-integrity control systems, apply now.
Our client is seeking a Principal Embedded Software Engineer to join its engineering team, developing low-level embedded software for electrification applications including battery management, power conversion and electric vehicle control systems. This permanent role offers the opportunity to provide technical leadership while delivering robust software for high-integrity, real-time systems. Key Responsibilities: Lead the design, implementation and testing of embedded software platforms for real-time microcontroller systems Develop low-level and application-level software using C, C++ and assembly Design modular, scalable and reusable software components, including device drivers, communication stacks and hardware abstraction layers Work with CAN, LIN, SPI, I2C, UART and Ethernet communications, as well as middleware, bootloaders and firmware update mechanisms Translate system-level requirements into software specifications and maintain architecture and design documentation Plan and execute unit, integration and system-level testing, using static and dynamic analysis tools to support software quality Support compliance with relevant standards, including MISRA-C, CERT C, ISO 26262 and ASPICE Collaborate with electrical, mechanical, systems, validation and manufacturing teams to support hardware integration, debugging and successful project delivery Job Requirements: Degree or equivalent qualification in software engineering, electronic engineering or a related discipline Significant experience in embedded software design, implementation, validation and debugging for hard real-time systems Advanced programming skills in embedded C and C++, with knowledge of assembly for microcontroller platforms Experience with software requirements, technical specifications, test documentation, version control and change management Understanding of software development tools, CI/CD pipelines and configuration management, including platforms such as Bitbucket, Jenkins or GitLab CI Knowledge of CAN-based tools such as INCA, CANape or CANalyzer, together with experience of complex high- and low-voltage electrical systems Understanding of functional safety, cyber security and industry standards for high-integrity control systems Excellent problem-solving, analytical, communication and technical documentation skills, with a quality-focused and collaborative approach Desirable Experience: Experience developing high-integrity systems within the automotive, marine, energy storage or aerospace sectors Knowledge of battery management systems and battery control applications Experience with AC/DC, DC/AC and DC/DC power conversion systems and their control Understanding of Software FMEA, safety analysis and system-level engineering trade-offs Benefits: Permanent opportunity within a specialist engineering and electrification environment Flexible working options, including hybrid working Exposure to innovative battery, power conversion and electric vehicle control projects Opportunities for professional development and continuous learning Collaborative, multi-disciplinary working environment If you are an experienced Principal Embedded Software Engineer seeking a technically challenging role in electrification and high-integrity control systems, apply now.
10/09/2026
Full time
Our client is seeking a Principal Embedded Software Engineer to join its engineering team, developing low-level embedded software for electrification applications including battery management, power conversion and electric vehicle control systems. This permanent role offers the opportunity to provide technical leadership while delivering robust software for high-integrity, real-time systems. Key Responsibilities: Lead the design, implementation and testing of embedded software platforms for real-time microcontroller systems Develop low-level and application-level software using C, C++ and assembly Design modular, scalable and reusable software components, including device drivers, communication stacks and hardware abstraction layers Work with CAN, LIN, SPI, I2C, UART and Ethernet communications, as well as middleware, bootloaders and firmware update mechanisms Translate system-level requirements into software specifications and maintain architecture and design documentation Plan and execute unit, integration and system-level testing, using static and dynamic analysis tools to support software quality Support compliance with relevant standards, including MISRA-C, CERT C, ISO 26262 and ASPICE Collaborate with electrical, mechanical, systems, validation and manufacturing teams to support hardware integration, debugging and successful project delivery Job Requirements: Degree or equivalent qualification in software engineering, electronic engineering or a related discipline Significant experience in embedded software design, implementation, validation and debugging for hard real-time systems Advanced programming skills in embedded C and C++, with knowledge of assembly for microcontroller platforms Experience with software requirements, technical specifications, test documentation, version control and change management Understanding of software development tools, CI/CD pipelines and configuration management, including platforms such as Bitbucket, Jenkins or GitLab CI Knowledge of CAN-based tools such as INCA, CANape or CANalyzer, together with experience of complex high- and low-voltage electrical systems Understanding of functional safety, cyber security and industry standards for high-integrity control systems Excellent problem-solving, analytical, communication and technical documentation skills, with a quality-focused and collaborative approach Desirable Experience: Experience developing high-integrity systems within the automotive, marine, energy storage or aerospace sectors Knowledge of battery management systems and battery control applications Experience with AC/DC, DC/AC and DC/DC power conversion systems and their control Understanding of Software FMEA, safety analysis and system-level engineering trade-offs Benefits: Permanent opportunity within a specialist engineering and electrification environment Flexible working options, including hybrid working Exposure to innovative battery, power conversion and electric vehicle control projects Opportunities for professional development and continuous learning Collaborative, multi-disciplinary working environment If you are an experienced Principal Embedded Software Engineer seeking a technically challenging role in electrification and high-integrity control systems, apply now.
Job Title: Embedded Software Engineer (Junior to Senior - Multiple Openings) Location: Hampshire Salary: Flexible / Dependent on Experience + Comprehensive Benefits Package Industry: Defence & Security Technology Employment Type: Full-time, Permanent About the Opportunity An industry-leading systems innovator within the Defence and Security sector is seeking Embedded Software Engineers at all levels of experience (Junior, Mid-Level, and Senior/Principal). Joining an expanding multi-disciplinary engineering group, you will develop low-level firmware, real-time software, and driver-level software for high-reliability, mission-critical hardware platforms. Whether you are starting your career with strong foundational C/C++ skills or are an experienced engineer looking to design complex system architectures for secure environments, this role offers direct involvement across full lifecycle software delivery. Key Responsibilities Design, develop, test, and deploy high-performance embedded software in C and C++ for real-time and resource-constrained environments. Implement board support packages (BSPs), device drivers, and low-level communications protocols for custom hardware platforms. Work closely with hardware, FPGA, and systems teams during platform bring-up, integration, and debugging. Develop bare-metal firmware or software running on RTOS (e.g., FreeRTOS, VxWorks) or Embedded Linux . Create unit tests, automated test scripts, and technical documentation to meet rigorous safety and quality standards. (Senior Levels): Lead software architecture design, drive code quality standards, perform technical reviews, and mentor junior developers. What We Are Looking For Core Technical Requirements Education: Degree (BSc/MSc/PhD) in Computer Science, Embedded Systems, Electronic Engineering, or a related discipline. Core Languages: Strong hands-on experience or academic grounding in C and/or C++ . Operating Systems: Experience with Bare-Metal development, RTOS, or Embedded Linux kernel/driver development. Hardware & Protocols: Familiarity with microcontrollers, ARM architectures, and standard interfaces (e.g., SPI, I2C, UART, CAN bus, Ethernet, PCIe). Debugging Tools: Lab experience using JTAG debuggers, oscilloscopes, logic analyzers, and hardware debugging suites. Experience Level Breakdown Junior Embedded Software Engineer: Degree or 1+ years of commercial exposure; solid understanding of C programming, memory management, and hardware fundamentals. Mid-Level Embedded Software Engineer: Proven track record of commercial embedded C/C++ development, driver development, and hardware integration. Senior / Principal Embedded Software Engineer: Extensive background in system architecture, multi-threaded RTOS/Linux environments, complex software design patterns, and technical leadership. Security Clearance & Eligibility Due to the nature of the projects, candidates must hold or be eligible to achieve standard Security Clearance (e.g., UK SC Clearance / National Security Vetting).
10/09/2026
Full time
Job Title: Embedded Software Engineer (Junior to Senior - Multiple Openings) Location: Hampshire Salary: Flexible / Dependent on Experience + Comprehensive Benefits Package Industry: Defence & Security Technology Employment Type: Full-time, Permanent About the Opportunity An industry-leading systems innovator within the Defence and Security sector is seeking Embedded Software Engineers at all levels of experience (Junior, Mid-Level, and Senior/Principal). Joining an expanding multi-disciplinary engineering group, you will develop low-level firmware, real-time software, and driver-level software for high-reliability, mission-critical hardware platforms. Whether you are starting your career with strong foundational C/C++ skills or are an experienced engineer looking to design complex system architectures for secure environments, this role offers direct involvement across full lifecycle software delivery. Key Responsibilities Design, develop, test, and deploy high-performance embedded software in C and C++ for real-time and resource-constrained environments. Implement board support packages (BSPs), device drivers, and low-level communications protocols for custom hardware platforms. Work closely with hardware, FPGA, and systems teams during platform bring-up, integration, and debugging. Develop bare-metal firmware or software running on RTOS (e.g., FreeRTOS, VxWorks) or Embedded Linux . Create unit tests, automated test scripts, and technical documentation to meet rigorous safety and quality standards. (Senior Levels): Lead software architecture design, drive code quality standards, perform technical reviews, and mentor junior developers. What We Are Looking For Core Technical Requirements Education: Degree (BSc/MSc/PhD) in Computer Science, Embedded Systems, Electronic Engineering, or a related discipline. Core Languages: Strong hands-on experience or academic grounding in C and/or C++ . Operating Systems: Experience with Bare-Metal development, RTOS, or Embedded Linux kernel/driver development. Hardware & Protocols: Familiarity with microcontrollers, ARM architectures, and standard interfaces (e.g., SPI, I2C, UART, CAN bus, Ethernet, PCIe). Debugging Tools: Lab experience using JTAG debuggers, oscilloscopes, logic analyzers, and hardware debugging suites. Experience Level Breakdown Junior Embedded Software Engineer: Degree or 1+ years of commercial exposure; solid understanding of C programming, memory management, and hardware fundamentals. Mid-Level Embedded Software Engineer: Proven track record of commercial embedded C/C++ development, driver development, and hardware integration. Senior / Principal Embedded Software Engineer: Extensive background in system architecture, multi-threaded RTOS/Linux environments, complex software design patterns, and technical leadership. Security Clearance & Eligibility Due to the nature of the projects, candidates must hold or be eligible to achieve standard Security Clearance (e.g., UK SC Clearance / National Security Vetting).
Senior Automotive System Architect - ECU/HIL/Production - Contract. Inside IR35/London/Onsite/Remote. A leading automotive organisation is looking for an experienced System Architect to join their engineering team on a long-term contract. This is a senior technical position for an experienced automotive systems engineer with a strong background in ECU/System Architecture, validation and production environments . You will take ownership of the System Under Test (SUT) architecture , working across hardware, software, validation and manufacturing to ensure systems are fully integrated, testable and production-ready. Key Responsibilities Own and maintain the SUT architecture across hardware, software and test environments. Translate product requirements into complete, consistent and testable system requirements . Define ECU architectures supporting integration, validation and production. Ensure systems provide observability, controllability, diagnosability and scalability . Work closely with validation teams across SIL, HIL and EOL environments. Define architecture and requirements for ECU flashing, provisioning, diagnostics and fault detection . Define interfaces between ECUs, vehicle networks, test systems and manufacturing systems . Support production readiness and ramp-up . Provide technical leadership across systems engineering, software, validation and industrialisation teams. Essential Experience 15+ years' automotive engineering experience . Strong Systems Engineering/System Architecture background. Proven experience with production ECU/system architectures . Experience across integration and validation . Strong understanding of SIL, HIL and EOL testing. Experience with ECU flashing, diagnostics and provisioning . Strong knowledge of automotive networks including CAN/CAN FD and Automotive Ethernet . Experience taking systems through development into production/SOP . Ability to operate as a senior technical authority across multiple engineering disciplines. Desirable AUTOSAR UDS/ISO 14229 ISO 26262/Functional Safety Automotive Ethernet/SOME/IP Production test/manufacturing systems DOORS, Polarion or similar requirements tools Distributed ECU architectures The Opportunity This is a highly technical contract position offering the opportunity to work on complex automotive systems from architecture and integration through to validation and production . If you are an experienced Automotive System Architect/Lead Systems Engineer with substantial production ECU experience and are available for contract work, we'd like to hear from you. Apply now with your latest CV for immediate consideration.
10/09/2026
Contractor
Senior Automotive System Architect - ECU/HIL/Production - Contract. Inside IR35/London/Onsite/Remote. A leading automotive organisation is looking for an experienced System Architect to join their engineering team on a long-term contract. This is a senior technical position for an experienced automotive systems engineer with a strong background in ECU/System Architecture, validation and production environments . You will take ownership of the System Under Test (SUT) architecture , working across hardware, software, validation and manufacturing to ensure systems are fully integrated, testable and production-ready. Key Responsibilities Own and maintain the SUT architecture across hardware, software and test environments. Translate product requirements into complete, consistent and testable system requirements . Define ECU architectures supporting integration, validation and production. Ensure systems provide observability, controllability, diagnosability and scalability . Work closely with validation teams across SIL, HIL and EOL environments. Define architecture and requirements for ECU flashing, provisioning, diagnostics and fault detection . Define interfaces between ECUs, vehicle networks, test systems and manufacturing systems . Support production readiness and ramp-up . Provide technical leadership across systems engineering, software, validation and industrialisation teams. Essential Experience 15+ years' automotive engineering experience . Strong Systems Engineering/System Architecture background. Proven experience with production ECU/system architectures . Experience across integration and validation . Strong understanding of SIL, HIL and EOL testing. Experience with ECU flashing, diagnostics and provisioning . Strong knowledge of automotive networks including CAN/CAN FD and Automotive Ethernet . Experience taking systems through development into production/SOP . Ability to operate as a senior technical authority across multiple engineering disciplines. Desirable AUTOSAR UDS/ISO 14229 ISO 26262/Functional Safety Automotive Ethernet/SOME/IP Production test/manufacturing systems DOORS, Polarion or similar requirements tools Distributed ECU architectures The Opportunity This is a highly technical contract position offering the opportunity to work on complex automotive systems from architecture and integration through to validation and production . If you are an experienced Automotive System Architect/Lead Systems Engineer with substantial production ECU experience and are available for contract work, we'd like to hear from you. Apply now with your latest CV for immediate consideration.
Solution Architect (Collaboration Technology) - 6 months - East Kilbride (Hybrid) - £800+ - DV Clearance A critical national infrastructure organisation is seeking a hands-on Solution Architect to own the end-to-end architecture for secure voice, video, conferencing and persistent chat services. This is a delivery-facing role combining architectural ownership with practical technical involvement - you'll work directly in development, test and service environments to validate designs, prove integrations and support engineering teams through complex troubleshooting across platforms including Jitsi Meet, Rocket.Chat, Matrix, Element and Pexip. Key Responsibilities: Own end-to-end architecture for secure voice, video, conferencing and chat services Work at implementation level with engineers - reviewing configuration, APIs, logs and packet captures Reproduce faults, validate fixes, and use prototypes/PoCs to test design decisions Design and assure integrations across identity, authentication, certificates, encryption and network boundaries Apply standards such as WebRTC, SIP and RTP/SRTP, including federation and interoperability Lead room-based collaboration design - conferencing appliances, codecs, cameras, DSP and control interfaces Provide architectural leadership across multiple programmes and complex domains Lead governance frameworks, reusable templates and reference architectures Mentor solution architects and act as final escalation point for architectural decisions Ideal Candidate: Strong practical experience designing, deploying or supporting enterprise voice, video and chat solutions (not purely conceptual architecture) Representative mix of Jitsi Meet, Rocket.Chat, Matrix, Element, Pexip or comparable platforms Good understanding of WebRTC, SIP, RTP/SRTP, media traversal, federation and encryption Experience integrating room-based AV hardware with conferencing services Confidence using Linux or Windows admin tools, command-line utilities, logs and packet analysis Proven stakeholder management and ability to influence senior technical and non-technical audiences Strong understanding of a broad range of Microsoft and Linux-based technologies across physical, virtual and containerised compute Experience designing and implementing cloud solutions across major providers (Azure, AWS, GCP) Desirable Experience: Detailed experience of Pexip Infinity or comparable conferencing infrastructure Building, hardening and operating self-hosted Jitsi Meet, Rocket.Chat, Matrix or Element in restricted environments Room acoustics, DSP, echo cancellation and control integration On-premise classified environment architecture and Zero Trust principles TL;DR Job Title: Solution Architect (Collaboration Technology) Contract Length: 6 months Location: East Kilbride (Hybrid, ~3 days/week onsite) Rate: £800+ per day IR35 Status: Inside IR35 Start Date: ASAP Clearance: DV
10/09/2026
Contractor
Solution Architect (Collaboration Technology) - 6 months - East Kilbride (Hybrid) - £800+ - DV Clearance A critical national infrastructure organisation is seeking a hands-on Solution Architect to own the end-to-end architecture for secure voice, video, conferencing and persistent chat services. This is a delivery-facing role combining architectural ownership with practical technical involvement - you'll work directly in development, test and service environments to validate designs, prove integrations and support engineering teams through complex troubleshooting across platforms including Jitsi Meet, Rocket.Chat, Matrix, Element and Pexip. Key Responsibilities: Own end-to-end architecture for secure voice, video, conferencing and chat services Work at implementation level with engineers - reviewing configuration, APIs, logs and packet captures Reproduce faults, validate fixes, and use prototypes/PoCs to test design decisions Design and assure integrations across identity, authentication, certificates, encryption and network boundaries Apply standards such as WebRTC, SIP and RTP/SRTP, including federation and interoperability Lead room-based collaboration design - conferencing appliances, codecs, cameras, DSP and control interfaces Provide architectural leadership across multiple programmes and complex domains Lead governance frameworks, reusable templates and reference architectures Mentor solution architects and act as final escalation point for architectural decisions Ideal Candidate: Strong practical experience designing, deploying or supporting enterprise voice, video and chat solutions (not purely conceptual architecture) Representative mix of Jitsi Meet, Rocket.Chat, Matrix, Element, Pexip or comparable platforms Good understanding of WebRTC, SIP, RTP/SRTP, media traversal, federation and encryption Experience integrating room-based AV hardware with conferencing services Confidence using Linux or Windows admin tools, command-line utilities, logs and packet analysis Proven stakeholder management and ability to influence senior technical and non-technical audiences Strong understanding of a broad range of Microsoft and Linux-based technologies across physical, virtual and containerised compute Experience designing and implementing cloud solutions across major providers (Azure, AWS, GCP) Desirable Experience: Detailed experience of Pexip Infinity or comparable conferencing infrastructure Building, hardening and operating self-hosted Jitsi Meet, Rocket.Chat, Matrix or Element in restricted environments Room acoustics, DSP, echo cancellation and control integration On-premise classified environment architecture and Zero Trust principles TL;DR Job Title: Solution Architect (Collaboration Technology) Contract Length: 6 months Location: East Kilbride (Hybrid, ~3 days/week onsite) Rate: £800+ per day IR35 Status: Inside IR35 Start Date: ASAP Clearance: DV
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk plays a vital part in that, keeping our people and sites running every day. The candidate will be reporting into our Service Desk Lead and working across the Service Desk to resolve escalated incidents, support our in-house system Evolve, and guide and develop our 1st line engineers. As our Service Desk grows, this role is fundamental to raising the capability and quality of the service we deliver. Responsibilities What You'll Be Doing: You'll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You'll also support and guide our 1st Line IT Engineers, helping them grow their skills. What You'll Get: You'll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing system. Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms. Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed. Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns. Assist with the installation, configuration and ongoing support of IT systems. Provide on-call support on a shift rota, covering P1 incidents 24/7. Create and maintain documentation to ensure consistency across the team. Be an active member of the Solus Service Desk team, learning and collaborating with others. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
10/09/2026
Full time
Overview We are looking for a 2nd Line IT Engineer to take ownership of our complex technical issues across our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk plays a vital part in that, keeping our people and sites running every day. The candidate will be reporting into our Service Desk Lead and working across the Service Desk to resolve escalated incidents, support our in-house system Evolve, and guide and develop our 1st line engineers. As our Service Desk grows, this role is fundamental to raising the capability and quality of the service we deliver. Responsibilities What You'll Be Doing: You'll take ownership of complex incidents and service requests escalated from 1st line, supporting colleagues and external clients using Evolve, our in-house body shop system. You'll also support and guide our 1st Line IT Engineers, helping them grow their skills. What You'll Get: You'll join a collaborative team with real influence over how our Service Desk operates, leading on escalations, working hands-on with Microsoft 365, Azure, Entra ID, Intune and networking kit including Meraki, Fortinet and Cisco, and helping shape our documentation, processes and service as we grow. As our 2nd Line IT Engineer you will: Handle incoming calls and tickets day to day. Resolve escalated tickets within HaloITSM, our ticketing system. Provide advanced troubleshooting across hardware, software and networking issues on a wide range of platforms. Support and guide the 1st Line IT Engineers, sharing knowledge and enabling them to succeed. Support the starter and leaver process, building and configuring hardware, setting up accounts and managing returns. Assist with the installation, configuration and ongoing support of IT systems. Provide on-call support on a shift rota, covering P1 incidents 24/7. Create and maintain documentation to ensure consistency across the team. Be an active member of the Solus Service Desk team, learning and collaborating with others. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Network Support Team Lead (Microsoft & Infrastructure) Location: Central London (Office/Client Based) Salary: £45,000 - £55,000 + Training & Career Development An established and growing IT Infrastructure and Managed Services Provider is seeking an experienced Network Support Team Lead to oversee its Service Desk function and lead a team of technical support professionals delivering support across the Microsoft technology stack, networking, cloud services, and end-user infrastructure . This is an excellent opportunity for a technically strong support leader who enjoys developing people, improving service delivery, and acting as a key escalation point for both customers and engineers. You'll play a pivotal role in ensuring service excellence across a diverse client portfolio, combining team leadership, technical oversight, service improvement initiatives, and customer engagement. The role would suit someone currently working as a Service Desk Team Leader, Helpdesk Manager, IT Support Manager, Technical Team Lead, Microsoft Team Lead, or Service Delivery Team Lead within an MSP or customer-facing IT environment. The Role As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels. You'll lead from the front, providing technical guidance and escalation support across a broad Microsoft environment, whilst driving service quality, customer satisfaction, operational efficiency, and continuous improvement across the support function. Key Responsibilities Team Leadership Lead, mentor and develop a team of Service Desk Analysts and Support Engineers. Manage resource planning, staff rotas and workload allocation. Assist with recruitment, onboarding and technical development. Foster a collaborative, customer-focused and high-performing team culture. Conduct regular performance reviews, coaching sessions and career development planning. Service Desk Management Oversee day-to-day Service Desk operations. Ensure tickets are managed effectively and within SLA targets. Monitor queue health, engineer workloads and escalation paths. Coordinate responses to major incidents and business-critical issues. Maintain excellent documentation, ticket quality and support standards. Customer Service & Escalations Act as the senior technical escalation point for customers and engineers. Troubleshoot and resolve complex infrastructure, networking and Microsoft-related issues. Drive high levels of customer satisfaction and service delivery. Communicate effectively during incidents, outages and service-impacting events. Identify recurring issues and implement long-term solutions. Technical Leadership Provide hands-on technical support and guidance across: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Microsoft Entra ID (Azure AD) Active Directory & Group Policy Windows 10/11 & Windows Server Azure & Hybrid Cloud Environments Intune/Endpoint Management Microsoft Defender Suite Networking, Switching, Routing & Firewalls Enterprise Wi-Fi & Wireless Infrastructure Remote Access & VPN Technologies Hardware, End User Computing & Peripheral Devices Backup, Disaster Recovery & Business Continuity Solutions Reporting & Service Improvement Produce service performance reports and management information. Monitor KPI and SLA performance. Review ticket trends, escalations and aged incidents. Maintain knowledgebase documentation and operational procedures. Identify opportunities for automation, standardisation and service optimisation. Contribute to strategic improvements across support operations. What We're Looking For Essential Experience Previous experience leading or supervising an IT Support, Service Desk or Helpdesk team. Strong background working within an MSP or customer-facing IT support environment. Experience managing ticket queues, escalations and SLA performance. Proven ability to lead, mentor, coach and develop technical teams. Strong customer-facing and stakeholder management skills. Excellent troubleshooting, problem-solving and decision-making abilities. Technical Knowledge Microsoft 365 Administration. Exchange Online, Teams, SharePoint and OneDrive. Active Directory and Microsoft Entra ID. Microsoft Intune and Endpoint Management. Windows Desktop and Windows Server technologies. Azure fundamentals and hybrid environments. TCP/IP, DNS, DHCP and networking fundamentals. Enterprise Wi-Fi and wireless networking. Firewalls, VPNs and remote access technologies. ITSM platforms, ticketing systems and RMM tools. Desirable Microsoft certifications (MS-102, MD-102, AZ-104 or equivalent). Experience working within a Managed Service Provider. Exposure to Microsoft Defender, security solutions and compliance technologies. Knowledge of automation tools such as PowerShell.
09/09/2026
Full time
Network Support Team Lead (Microsoft & Infrastructure) Location: Central London (Office/Client Based) Salary: £45,000 - £55,000 + Training & Career Development An established and growing IT Infrastructure and Managed Services Provider is seeking an experienced Network Support Team Lead to oversee its Service Desk function and lead a team of technical support professionals delivering support across the Microsoft technology stack, networking, cloud services, and end-user infrastructure . This is an excellent opportunity for a technically strong support leader who enjoys developing people, improving service delivery, and acting as a key escalation point for both customers and engineers. You'll play a pivotal role in ensuring service excellence across a diverse client portfolio, combining team leadership, technical oversight, service improvement initiatives, and customer engagement. The role would suit someone currently working as a Service Desk Team Leader, Helpdesk Manager, IT Support Manager, Technical Team Lead, Microsoft Team Lead, or Service Delivery Team Lead within an MSP or customer-facing IT environment. The Role As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels. You'll lead from the front, providing technical guidance and escalation support across a broad Microsoft environment, whilst driving service quality, customer satisfaction, operational efficiency, and continuous improvement across the support function. Key Responsibilities Team Leadership Lead, mentor and develop a team of Service Desk Analysts and Support Engineers. Manage resource planning, staff rotas and workload allocation. Assist with recruitment, onboarding and technical development. Foster a collaborative, customer-focused and high-performing team culture. Conduct regular performance reviews, coaching sessions and career development planning. Service Desk Management Oversee day-to-day Service Desk operations. Ensure tickets are managed effectively and within SLA targets. Monitor queue health, engineer workloads and escalation paths. Coordinate responses to major incidents and business-critical issues. Maintain excellent documentation, ticket quality and support standards. Customer Service & Escalations Act as the senior technical escalation point for customers and engineers. Troubleshoot and resolve complex infrastructure, networking and Microsoft-related issues. Drive high levels of customer satisfaction and service delivery. Communicate effectively during incidents, outages and service-impacting events. Identify recurring issues and implement long-term solutions. Technical Leadership Provide hands-on technical support and guidance across: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Microsoft Entra ID (Azure AD) Active Directory & Group Policy Windows 10/11 & Windows Server Azure & Hybrid Cloud Environments Intune/Endpoint Management Microsoft Defender Suite Networking, Switching, Routing & Firewalls Enterprise Wi-Fi & Wireless Infrastructure Remote Access & VPN Technologies Hardware, End User Computing & Peripheral Devices Backup, Disaster Recovery & Business Continuity Solutions Reporting & Service Improvement Produce service performance reports and management information. Monitor KPI and SLA performance. Review ticket trends, escalations and aged incidents. Maintain knowledgebase documentation and operational procedures. Identify opportunities for automation, standardisation and service optimisation. Contribute to strategic improvements across support operations. What We're Looking For Essential Experience Previous experience leading or supervising an IT Support, Service Desk or Helpdesk team. Strong background working within an MSP or customer-facing IT support environment. Experience managing ticket queues, escalations and SLA performance. Proven ability to lead, mentor, coach and develop technical teams. Strong customer-facing and stakeholder management skills. Excellent troubleshooting, problem-solving and decision-making abilities. Technical Knowledge Microsoft 365 Administration. Exchange Online, Teams, SharePoint and OneDrive. Active Directory and Microsoft Entra ID. Microsoft Intune and Endpoint Management. Windows Desktop and Windows Server technologies. Azure fundamentals and hybrid environments. TCP/IP, DNS, DHCP and networking fundamentals. Enterprise Wi-Fi and wireless networking. Firewalls, VPNs and remote access technologies. ITSM platforms, ticketing systems and RMM tools. Desirable Microsoft certifications (MS-102, MD-102, AZ-104 or equivalent). Experience working within a Managed Service Provider. Exposure to Microsoft Defender, security solutions and compliance technologies. Knowledge of automation tools such as PowerShell.
We are looking for an experienced Test Automation Lead to join our growing Core Systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity and can be based from our site on Brackmills Business Park, Northampton, Croxley Park, Watford or Howden, East Yorkshire. What will you be doing? As our Test Automation Lead, you'll act as the technical authority for test automation tooling and frameworks across Howdens. Leading a team of automation specialists, you'll be responsible for defining strategy, improving automation coverage and ensuring our platforms support the rapid delivery of technology change. A key focus of the role will be accelerating delivery across our digital platforms, including (url removed), through the expansion of automation capabilities and the implementation of automation best practice. You'll also: Lead, develop and support a team of QA Automation Engineers Own and manage enterprise test automation platforms and tooling Drive automation strategy, roadmaps and continuous improvement initiatives Work closely with technology and business stakeholders to deliver value-driven solutions Ensure automation solutions meet governance, security and quality standards Oversee the design, build, testing and deployment of automation capabilities Manage vendor relationships and third-party partners Monitor emerging technologies and industry best practice to inform future direction Support frequent, high-quality software releases through enhanced automation coverage Lead problem investigations, root cause analysis and service improvements. What do we need from you? We're looking for an experienced technology leader with a strong background in test automation within complex enterprise environments. You'll ideally have: Proven experience leading test automation teams Strong knowledge of enterprise automation tools such as Tricentis, Selenium, Ranorex or Robot Framework Experience delivering automation solutions that support large-scale digital platforms and frequent release cycles A track record of managing applications, vendors and technology roadmaps Excellent stakeholder management and communication skills Experience working within IT service management and change control frameworks Strong analytical and problem-solving abilities The ability to balance strategic planning with operational delivery What can we offer you? At Howdens, you'll be joining a collaborative technology team where you'll have the opportunity to influence the future direction of our test automation capability and contribute to major digital transformation initiatives. In return we offer: Competitive salary and annual bonus Car or Car Allowance Excellent pension scheme (company contribution of up to 12%) 25 days holiday plus bank holidays Staff discount and colleague benefits package ShareSave scheme Subsidised restaurant facilities at key locations Free onsite parking Exceptional career development opportunities within a FTSE 100-sized business Access to industry-leading technology projects and transformation initiatives About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 960 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
09/09/2026
Full time
We are looking for an experienced Test Automation Lead to join our growing Core Systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity and can be based from our site on Brackmills Business Park, Northampton, Croxley Park, Watford or Howden, East Yorkshire. What will you be doing? As our Test Automation Lead, you'll act as the technical authority for test automation tooling and frameworks across Howdens. Leading a team of automation specialists, you'll be responsible for defining strategy, improving automation coverage and ensuring our platforms support the rapid delivery of technology change. A key focus of the role will be accelerating delivery across our digital platforms, including (url removed), through the expansion of automation capabilities and the implementation of automation best practice. You'll also: Lead, develop and support a team of QA Automation Engineers Own and manage enterprise test automation platforms and tooling Drive automation strategy, roadmaps and continuous improvement initiatives Work closely with technology and business stakeholders to deliver value-driven solutions Ensure automation solutions meet governance, security and quality standards Oversee the design, build, testing and deployment of automation capabilities Manage vendor relationships and third-party partners Monitor emerging technologies and industry best practice to inform future direction Support frequent, high-quality software releases through enhanced automation coverage Lead problem investigations, root cause analysis and service improvements. What do we need from you? We're looking for an experienced technology leader with a strong background in test automation within complex enterprise environments. You'll ideally have: Proven experience leading test automation teams Strong knowledge of enterprise automation tools such as Tricentis, Selenium, Ranorex or Robot Framework Experience delivering automation solutions that support large-scale digital platforms and frequent release cycles A track record of managing applications, vendors and technology roadmaps Excellent stakeholder management and communication skills Experience working within IT service management and change control frameworks Strong analytical and problem-solving abilities The ability to balance strategic planning with operational delivery What can we offer you? At Howdens, you'll be joining a collaborative technology team where you'll have the opportunity to influence the future direction of our test automation capability and contribute to major digital transformation initiatives. In return we offer: Competitive salary and annual bonus Car or Car Allowance Excellent pension scheme (company contribution of up to 12%) 25 days holiday plus bank holidays Staff discount and colleague benefits package ShareSave scheme Subsidised restaurant facilities at key locations Free onsite parking Exceptional career development opportunities within a FTSE 100-sized business Access to industry-leading technology projects and transformation initiatives About Howdens: Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 960 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Are you ready to take your career to new heights? This is your opportunity to join a company at the forefront of defence technology, where innovation and excellence are at the heart of everything they do. As a Principal Systems Engineer, you'll be working on groundbreaking projects that redefine the future of defence, contributing to the development of advanced systems that ensure the highest levels of security and trust on a global scale. If you're ready to make a real impact, this role is your chance to shine. The role is to help implement and assure ISO 15288 processes across the full systems engineering life cycle on our projects. Responsible for enabling and assuring a consistent Systems Engineering approach across multi-discipline teams defining stakeholder requirements, supporting delivery of the required products and demonstrating compliance to customer satisfaction. What You Will Do: - Represent the Systems discipline as a senior leader, overseeing complex work packages and ensuring timely delivery. - Collaborate with Engineering Project Leads to meet project obligations within budget and schedule. - Develop and deliver high-quality Systems Engineering artefacts across the product lifecycle. - Provide technical direction and influence across multiple projects, ensuring optimal solutions and designs. - Lead internal and external design reviews, presenting to senior management and customers. - Manage external suppliers and customers, ensuring compliance with agreed processes and objectives. What You Will Bring: - A degree or equivalent qualification in Engineering, Mathematics, Physics, or relevant industry experience. - Proven expertise in Systems Engineering, including ISO/IEEE/IEC standards and the V lifecycle. - Strong technical documentation skills and experience with tools such as DOORS, UML, Enterprise Architect, and SysML. - Demonstrable experience in hardware, software, or firmware development, particularly in embedded environments. - Leadership experience, managing and coaching teams to achieve project goals. As a Principal Systems Engineer, you'll play a pivotal role in shaping the company's innovative solutions, ensuring they meet the stringent requirements of their customers and contribute to global security advancements. The company fosters a collaborative environment where your expertise will drive excellence and inspire others. This is more than a job; it's a chance to be part of something transformative. Location: This role is based onsite in Maidenhead Interested?: Don't miss this exceptional opportunity to make a difference in the defence sector. Apply now to become a Senior Systems Engineer and take the next step in your career journey. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
09/09/2026
Full time
Are you ready to take your career to new heights? This is your opportunity to join a company at the forefront of defence technology, where innovation and excellence are at the heart of everything they do. As a Principal Systems Engineer, you'll be working on groundbreaking projects that redefine the future of defence, contributing to the development of advanced systems that ensure the highest levels of security and trust on a global scale. If you're ready to make a real impact, this role is your chance to shine. The role is to help implement and assure ISO 15288 processes across the full systems engineering life cycle on our projects. Responsible for enabling and assuring a consistent Systems Engineering approach across multi-discipline teams defining stakeholder requirements, supporting delivery of the required products and demonstrating compliance to customer satisfaction. What You Will Do: - Represent the Systems discipline as a senior leader, overseeing complex work packages and ensuring timely delivery. - Collaborate with Engineering Project Leads to meet project obligations within budget and schedule. - Develop and deliver high-quality Systems Engineering artefacts across the product lifecycle. - Provide technical direction and influence across multiple projects, ensuring optimal solutions and designs. - Lead internal and external design reviews, presenting to senior management and customers. - Manage external suppliers and customers, ensuring compliance with agreed processes and objectives. What You Will Bring: - A degree or equivalent qualification in Engineering, Mathematics, Physics, or relevant industry experience. - Proven expertise in Systems Engineering, including ISO/IEEE/IEC standards and the V lifecycle. - Strong technical documentation skills and experience with tools such as DOORS, UML, Enterprise Architect, and SysML. - Demonstrable experience in hardware, software, or firmware development, particularly in embedded environments. - Leadership experience, managing and coaching teams to achieve project goals. As a Principal Systems Engineer, you'll play a pivotal role in shaping the company's innovative solutions, ensuring they meet the stringent requirements of their customers and contribute to global security advancements. The company fosters a collaborative environment where your expertise will drive excellence and inspire others. This is more than a job; it's a chance to be part of something transformative. Location: This role is based onsite in Maidenhead Interested?: Don't miss this exceptional opportunity to make a difference in the defence sector. Apply now to become a Senior Systems Engineer and take the next step in your career journey. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Room At The Top Recruitment
Cambridge, Cambridgeshire
Embedded Firmware Engineer Our global client s Technology Solutions division is evolving. They are moving to a Product Operating Model - a new way of working that empowers product teams to take full ownership and accountability for delivering customer and business value in ways our customers love and that work for the business. Their product and platform teams are cross-functional and durable, bringing together all the skills required to deliver impactful outcomes. Each team includes a Product Manager, Technology Lead, Product Designer, Delivery Lead, engineers, and developers. They believe in customer centricity, ownership, and accountability. Solutions must be: - Valuable - customers choose to buy or use them - Viable - aligned with business constraints and goals - Usable - intuitive and user-friendly - Feasible - achievable with our technical capabilities Leadership of the Product team is shared between the Product Manager and the Technology Lead, ensuring balanced guidance that bridges product vision and technical execution. Join them as they build the team that will develop and deliver our future generations of Vence Collar. A product rich in technological challenges across the multidisciplinary domains with its advanced system architecture and connectivity. You will experience the success of your work in customers hands with short delivery cycles and quick customer feedback. As an Embedded Software Engineer, you will have significant impact on our multidisciplinary R&D projects, grow with us as we venture into new technologies, and contribute to the connected devices line of products throughout both discovery and delivery. You will design, develop, debug, and optimize robust, production-ready firmware for resource-constrained, low-power IoT devices. The role is a full-time temporary contract position signed off for 2 years offering hybrid working (2 days onsite and 3 days from home). Our client offers an hourly rate of £31.54 - £53.64 per hour depending on experience, plus 25 days holiday. Duties: The responsibilities will include designing, developing, debugging, and optimizing embedded firmware for low-power STM32-based IoT devices; integrating GNSS, LoRa or LoRaWAN, and hardware peripherals; Developing within an RTOS environment; and delivering reliable, maintainable, production-ready code in collaboration with multidisciplinary product and platform teams in the UK, Israel and California, USA. Experience, Skills & Knowledge: The position requires strong practical embedded engineering capability, sound technical judgement, and the ability to work effectively with software, hardware, systems, integration, and test stakeholders. Embedded software: Approximately five years of professional experience developing embedded systems in C/C++. Microcontrollers: Strong hands-on experience with STM microcontrollers, specifically STM32. Low-power systems: Proven experience developing ultra-low-power, battery-operated devices. GNSS and connectivity: Experience integrating GNSS modules and implementing or troubleshooting LoRa or LoRaWAN communications. Hardware interfaces: Deep understanding of I2C, SPI, ADC, DAC, PWM, and external EEPROM. RTOS: Professional experience with an RTOS, preferably FreeRTOS. Development tools: Proficiency with VS Code and/or STM32CubeIDE. Working style: Self-motivated, pragmatic, organized, and able to work autonomously while communicating progress and blockers clearly. Qualifications & Education: Requirements Approximately five years of embedded software engineering experience using C/C++. Hands-on experience with STM32 microcontrollers and embedded debugging. Proven delivery of low-power firmware for battery-operated devices. Experience with GNSS, LoRa or LoRaWAN, embedded peripherals, and an RTOS. Ability to work independently and deliver production-ready, maintainable firmware. Desirable Skills Experience with u-blox M10 or newer GNSS architectures. Familiarity with oscilloscopes, logic analyzers, multimeters, and J-Link or ST-Link. Experience with Git and collaborative development workflows. Ability to read hardware schematics and PCB layouts. Experience using AI-assisted development tools such as GitHub Copilot or comparable tools.
09/09/2026
Contractor
Embedded Firmware Engineer Our global client s Technology Solutions division is evolving. They are moving to a Product Operating Model - a new way of working that empowers product teams to take full ownership and accountability for delivering customer and business value in ways our customers love and that work for the business. Their product and platform teams are cross-functional and durable, bringing together all the skills required to deliver impactful outcomes. Each team includes a Product Manager, Technology Lead, Product Designer, Delivery Lead, engineers, and developers. They believe in customer centricity, ownership, and accountability. Solutions must be: - Valuable - customers choose to buy or use them - Viable - aligned with business constraints and goals - Usable - intuitive and user-friendly - Feasible - achievable with our technical capabilities Leadership of the Product team is shared between the Product Manager and the Technology Lead, ensuring balanced guidance that bridges product vision and technical execution. Join them as they build the team that will develop and deliver our future generations of Vence Collar. A product rich in technological challenges across the multidisciplinary domains with its advanced system architecture and connectivity. You will experience the success of your work in customers hands with short delivery cycles and quick customer feedback. As an Embedded Software Engineer, you will have significant impact on our multidisciplinary R&D projects, grow with us as we venture into new technologies, and contribute to the connected devices line of products throughout both discovery and delivery. You will design, develop, debug, and optimize robust, production-ready firmware for resource-constrained, low-power IoT devices. The role is a full-time temporary contract position signed off for 2 years offering hybrid working (2 days onsite and 3 days from home). Our client offers an hourly rate of £31.54 - £53.64 per hour depending on experience, plus 25 days holiday. Duties: The responsibilities will include designing, developing, debugging, and optimizing embedded firmware for low-power STM32-based IoT devices; integrating GNSS, LoRa or LoRaWAN, and hardware peripherals; Developing within an RTOS environment; and delivering reliable, maintainable, production-ready code in collaboration with multidisciplinary product and platform teams in the UK, Israel and California, USA. Experience, Skills & Knowledge: The position requires strong practical embedded engineering capability, sound technical judgement, and the ability to work effectively with software, hardware, systems, integration, and test stakeholders. Embedded software: Approximately five years of professional experience developing embedded systems in C/C++. Microcontrollers: Strong hands-on experience with STM microcontrollers, specifically STM32. Low-power systems: Proven experience developing ultra-low-power, battery-operated devices. GNSS and connectivity: Experience integrating GNSS modules and implementing or troubleshooting LoRa or LoRaWAN communications. Hardware interfaces: Deep understanding of I2C, SPI, ADC, DAC, PWM, and external EEPROM. RTOS: Professional experience with an RTOS, preferably FreeRTOS. Development tools: Proficiency with VS Code and/or STM32CubeIDE. Working style: Self-motivated, pragmatic, organized, and able to work autonomously while communicating progress and blockers clearly. Qualifications & Education: Requirements Approximately five years of embedded software engineering experience using C/C++. Hands-on experience with STM32 microcontrollers and embedded debugging. Proven delivery of low-power firmware for battery-operated devices. Experience with GNSS, LoRa or LoRaWAN, embedded peripherals, and an RTOS. Ability to work independently and deliver production-ready, maintainable firmware. Desirable Skills Experience with u-blox M10 or newer GNSS architectures. Familiarity with oscilloscopes, logic analyzers, multimeters, and J-Link or ST-Link. Experience with Git and collaborative development workflows. Ability to read hardware schematics and PCB layouts. Experience using AI-assisted development tools such as GitHub Copilot or comparable tools.
Network Support Team Lead (Microsoft & Infrastructure) Location: Central London (Office/Client Based) Salary: 45,000 - 55,000 + Training & Career Development An established and growing IT Infrastructure and Managed Services Provider is seeking an experienced Network Support Team Lead to oversee its Service Desk function and lead a team of technical support professionals delivering support across the Microsoft technology stack, networking, cloud services, and end-user infrastructure . This is an excellent opportunity for a technically strong support leader who enjoys developing people, improving service delivery, and acting as a key escalation point for both customers and engineers. You'll play a pivotal role in ensuring service excellence across a diverse client portfolio, combining team leadership, technical oversight, service improvement initiatives, and customer engagement. The role would suit someone currently working as a Service Desk Team Leader, Helpdesk Manager, IT Support Manager, Technical Team Lead, Microsoft Team Lead, or Service Delivery Team Lead within an MSP or customer-facing IT environment. The Role As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels. You'll lead from the front, providing technical guidance and escalation support across a broad Microsoft environment, whilst driving service quality, customer satisfaction, operational efficiency, and continuous improvement across the support function. Key Responsibilities Team Leadership Lead, mentor and develop a team of Service Desk Analysts and Support Engineers. Manage resource planning, staff rotas and workload allocation. Assist with recruitment, onboarding and technical development. Foster a collaborative, customer-focused and high-performing team culture. Conduct regular performance reviews, coaching sessions and career development planning. Service Desk Management Oversee day-to-day Service Desk operations. Ensure tickets are managed effectively and within SLA targets. Monitor queue health, engineer workloads and escalation paths. Coordinate responses to major incidents and business-critical issues. Maintain excellent documentation, ticket quality and support standards. Customer Service & Escalations Act as the senior technical escalation point for customers and engineers. Troubleshoot and resolve complex infrastructure, networking and Microsoft-related issues. Drive high levels of customer satisfaction and service delivery. Communicate effectively during incidents, outages and service-impacting events. Identify recurring issues and implement long-term solutions. Technical Leadership Provide hands-on technical support and guidance across: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Microsoft Entra ID (Azure AD) Active Directory & Group Policy Windows 10/11 & Windows Server Azure & Hybrid Cloud Environments Intune / Endpoint Management Microsoft Defender Suite Networking, Switching, Routing & Firewalls Enterprise Wi-Fi & Wireless Infrastructure Remote Access & VPN Technologies Hardware, End User Computing & Peripheral Devices Backup, Disaster Recovery & Business Continuity Solutions Reporting & Service Improvement Produce service performance reports and management information. Monitor KPI and SLA performance. Review ticket trends, escalations and aged incidents. Maintain knowledgebase documentation and operational procedures. Identify opportunities for automation, standardisation and service optimisation. Contribute to strategic improvements across support operations. What We're Looking For Essential Experience Previous experience leading or supervising an IT Support, Service Desk or Helpdesk team. Strong background working within an MSP or customer-facing IT support environment. Experience managing ticket queues, escalations and SLA performance. Proven ability to lead, mentor, coach and develop technical teams. Strong customer-facing and stakeholder management skills. Excellent troubleshooting, problem-solving and decision-making abilities. Technical Knowledge Microsoft 365 Administration. Exchange Online, Teams, SharePoint and OneDrive. Active Directory and Microsoft Entra ID. Microsoft Intune and Endpoint Management. Windows Desktop and Windows Server technologies. Azure fundamentals and hybrid environments. TCP/IP, DNS, DHCP and networking fundamentals. Enterprise Wi-Fi and wireless networking. Firewalls, VPNs and remote access technologies. ITSM platforms, ticketing systems and RMM tools. Desirable Microsoft certifications (MS-102, MD-102, AZ-104 or equivalent). Experience working within a Managed Service Provider. Exposure to Microsoft Defender, security solutions and compliance technologies. Knowledge of automation tools such as PowerShell.
09/09/2026
Full time
Network Support Team Lead (Microsoft & Infrastructure) Location: Central London (Office/Client Based) Salary: 45,000 - 55,000 + Training & Career Development An established and growing IT Infrastructure and Managed Services Provider is seeking an experienced Network Support Team Lead to oversee its Service Desk function and lead a team of technical support professionals delivering support across the Microsoft technology stack, networking, cloud services, and end-user infrastructure . This is an excellent opportunity for a technically strong support leader who enjoys developing people, improving service delivery, and acting as a key escalation point for both customers and engineers. You'll play a pivotal role in ensuring service excellence across a diverse client portfolio, combining team leadership, technical oversight, service improvement initiatives, and customer engagement. The role would suit someone currently working as a Service Desk Team Leader, Helpdesk Manager, IT Support Manager, Technical Team Lead, Microsoft Team Lead, or Service Delivery Team Lead within an MSP or customer-facing IT environment. The Role As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels. You'll lead from the front, providing technical guidance and escalation support across a broad Microsoft environment, whilst driving service quality, customer satisfaction, operational efficiency, and continuous improvement across the support function. Key Responsibilities Team Leadership Lead, mentor and develop a team of Service Desk Analysts and Support Engineers. Manage resource planning, staff rotas and workload allocation. Assist with recruitment, onboarding and technical development. Foster a collaborative, customer-focused and high-performing team culture. Conduct regular performance reviews, coaching sessions and career development planning. Service Desk Management Oversee day-to-day Service Desk operations. Ensure tickets are managed effectively and within SLA targets. Monitor queue health, engineer workloads and escalation paths. Coordinate responses to major incidents and business-critical issues. Maintain excellent documentation, ticket quality and support standards. Customer Service & Escalations Act as the senior technical escalation point for customers and engineers. Troubleshoot and resolve complex infrastructure, networking and Microsoft-related issues. Drive high levels of customer satisfaction and service delivery. Communicate effectively during incidents, outages and service-impacting events. Identify recurring issues and implement long-term solutions. Technical Leadership Provide hands-on technical support and guidance across: Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive) Microsoft Entra ID (Azure AD) Active Directory & Group Policy Windows 10/11 & Windows Server Azure & Hybrid Cloud Environments Intune / Endpoint Management Microsoft Defender Suite Networking, Switching, Routing & Firewalls Enterprise Wi-Fi & Wireless Infrastructure Remote Access & VPN Technologies Hardware, End User Computing & Peripheral Devices Backup, Disaster Recovery & Business Continuity Solutions Reporting & Service Improvement Produce service performance reports and management information. Monitor KPI and SLA performance. Review ticket trends, escalations and aged incidents. Maintain knowledgebase documentation and operational procedures. Identify opportunities for automation, standardisation and service optimisation. Contribute to strategic improvements across support operations. What We're Looking For Essential Experience Previous experience leading or supervising an IT Support, Service Desk or Helpdesk team. Strong background working within an MSP or customer-facing IT support environment. Experience managing ticket queues, escalations and SLA performance. Proven ability to lead, mentor, coach and develop technical teams. Strong customer-facing and stakeholder management skills. Excellent troubleshooting, problem-solving and decision-making abilities. Technical Knowledge Microsoft 365 Administration. Exchange Online, Teams, SharePoint and OneDrive. Active Directory and Microsoft Entra ID. Microsoft Intune and Endpoint Management. Windows Desktop and Windows Server technologies. Azure fundamentals and hybrid environments. TCP/IP, DNS, DHCP and networking fundamentals. Enterprise Wi-Fi and wireless networking. Firewalls, VPNs and remote access technologies. ITSM platforms, ticketing systems and RMM tools. Desirable Microsoft certifications (MS-102, MD-102, AZ-104 or equivalent). Experience working within a Managed Service Provider. Exposure to Microsoft Defender, security solutions and compliance technologies. Knowledge of automation tools such as PowerShell.
Technical Lead - Propulsion Integration Location: Warwick Pay Rate: £38 - £40 per hour Contract: Outside IR35, Limited Company Role Summary An exciting opportunity for a Technical Lead - Propulsion Integration to provide technical leadership across multidisciplinary engineering teams, ensuring successful delivery of propulsion system requirements throughout the product lifecycle. The Technical Lead - Propulsion Integration will apply systems engineering principles to define, integrate and validate complex propulsion solutions while managing technical interfaces across multiple vehicle domains. The role is responsible for leading cross-functional collaboration, programme execution, risk management and engineering excellence to achieve performance, cost and timing targets. Role & Responsibilities Lead integration and delivery of propulsion system software, controls and calibration activities across vehicle programmes. Ensure alignment between hardware, software, controls and system requirements to achieve propulsion performance and vehicle attribute targets. Coordinate software release planning and deployment activities against programme milestones and gateway deliverables. Manage cross-functional collaboration between controls, calibration, systems, validation and commodity engineering teams. Lead propulsion verification and validation activities including MIL, SIL, HIL, vehicle-level testing and sign-off events. Support development and validation of torque control, energy management, thermal management, drivability, efficiency, performance and diagnostic functions. Review and approve software change requests, issue investigations and corrective actions. Drive root cause investigation and resolution of vehicle integration, software, calibration and controls-related issues. Ensure software maturity and readiness for prototype, DV, PV, launch and production gateways. Support vehicle-level testing, data analysis and issue triage activities. Manage functional integration and validation of propulsion features including regenerative braking, torque delivery, charging interactions, diagnostics and thermal control strategies. Manage propulsion systems requirements and facilitate risk and opportunity discussions with stakeholders. Collaborate with programme, manufacturing, purchasing, quality and development teams. Track programme timelines, budgets and deliverables to support successful delivery. Support gateway material preparation and issue resolution. Act as a key technical authority for the Technical Lead - Propulsion Integration function across programmes. Requirements of the Role Strong experience within Propulsion System Engineering. Proven project management capability. Relevant propulsion domain experience. Strong ownership mindset with excellent problem-solving skills. Customer-focused approach. Experience using AGILE JIRA. Experience using 3Dx. Experience using SAP. Proficient with Microsoft tools. Strong systems engineering knowledge. Ability to lead multidisciplinary engineering teams. Experience supporting vehicle integration, validation and software delivery activities. Suitable background for a Technical Lead - Propulsion Integration position with responsibility for complex propulsion systems. Apply Now Please note, this role is deemed outside of IR35 - you will be operating as a Limited company Contractor.
09/09/2026
Contractor
Technical Lead - Propulsion Integration Location: Warwick Pay Rate: £38 - £40 per hour Contract: Outside IR35, Limited Company Role Summary An exciting opportunity for a Technical Lead - Propulsion Integration to provide technical leadership across multidisciplinary engineering teams, ensuring successful delivery of propulsion system requirements throughout the product lifecycle. The Technical Lead - Propulsion Integration will apply systems engineering principles to define, integrate and validate complex propulsion solutions while managing technical interfaces across multiple vehicle domains. The role is responsible for leading cross-functional collaboration, programme execution, risk management and engineering excellence to achieve performance, cost and timing targets. Role & Responsibilities Lead integration and delivery of propulsion system software, controls and calibration activities across vehicle programmes. Ensure alignment between hardware, software, controls and system requirements to achieve propulsion performance and vehicle attribute targets. Coordinate software release planning and deployment activities against programme milestones and gateway deliverables. Manage cross-functional collaboration between controls, calibration, systems, validation and commodity engineering teams. Lead propulsion verification and validation activities including MIL, SIL, HIL, vehicle-level testing and sign-off events. Support development and validation of torque control, energy management, thermal management, drivability, efficiency, performance and diagnostic functions. Review and approve software change requests, issue investigations and corrective actions. Drive root cause investigation and resolution of vehicle integration, software, calibration and controls-related issues. Ensure software maturity and readiness for prototype, DV, PV, launch and production gateways. Support vehicle-level testing, data analysis and issue triage activities. Manage functional integration and validation of propulsion features including regenerative braking, torque delivery, charging interactions, diagnostics and thermal control strategies. Manage propulsion systems requirements and facilitate risk and opportunity discussions with stakeholders. Collaborate with programme, manufacturing, purchasing, quality and development teams. Track programme timelines, budgets and deliverables to support successful delivery. Support gateway material preparation and issue resolution. Act as a key technical authority for the Technical Lead - Propulsion Integration function across programmes. Requirements of the Role Strong experience within Propulsion System Engineering. Proven project management capability. Relevant propulsion domain experience. Strong ownership mindset with excellent problem-solving skills. Customer-focused approach. Experience using AGILE JIRA. Experience using 3Dx. Experience using SAP. Proficient with Microsoft tools. Strong systems engineering knowledge. Ability to lead multidisciplinary engineering teams. Experience supporting vehicle integration, validation and software delivery activities. Suitable background for a Technical Lead - Propulsion Integration position with responsibility for complex propulsion systems. Apply Now Please note, this role is deemed outside of IR35 - you will be operating as a Limited company Contractor.
Room At The Top Recruitment
Cambridge, Cambridgeshire
ATE Technical Lead The R&D ATE team is looking for an ATE Technical Lead to lead the development, deployment, and lifecycle ownership of Automated Test Equipment for a product line. This role combines hands-on technical leadership, multidisciplinary project execution, production-line support, and close collaboration with internal engineering teams and external manufacturing partners. The position on offer is a temporary contract role for 2 years offering hybrid working (3 days onsite and 2 days from home) with an hourly rate of 21.54 - 34.62 depending on experience, plus 25 days holiday pro rata per annum. The ATE Technical Lead will define test strategies, guide tester architecture decisions, lead tester bring-up, improve production quality and yield, and support scalable ATE implementation across manufacturing environments. The role includes close day-to-day cooperation with Taiwanese Contract Manufacturing Organization (CMO), including technical alignment, issue resolution, documentation transfer, production readiness, and coordination across time zones. Join our client to work in a dynamic R&D environment that combines hardware, software, data, manufacturing, and connected-device expertise, while leading mission-critical testing platforms that directly influence product quality and operational excellence. This is a great opportunity to Join as they build the team that will develop and deliver our future generations of Vence Collar. A product rich in technological challenges across the multidisciplinary domains with its advanced system architecture and connectivity. You will experience the success of your work in customers hands with short delivery cycles and quick customer feedback. Role Functions: The responsibilities will include, but are not limited to, the following: Lead the architecture, development, validation, deployment, and lifecycle management of ATE systems for a product line. Own the ATE technical roadmap, ensuring maintainability, standardization, scalability, and alignment with product and production needs. Define tester requirements, test strategies, integration plans, acceptance criteria, documentation packages, and production transfer plans. Lead tester bring-up and integration across mechanical, electronic, embedded, software, fixture, instrumentation, and production interfaces. Manage ATE project execution end-to-end, including requirements, design reviews, gate approvals, planning, scheduling, risk management, and stakeholder communication. Work closely with CMOs to support production readiness, tester deployment, issue escalation, troubleshooting, and continuous improvement across time zones. Coordinate technical activities with hardware, software, embedded, mechanical, operations, manufacturing engineering, quality, and external subcontractors. Provide Tier 2 and technical-lead support for production ATE systems, including troubleshooting, calibration, failure analysis, reliability improvement, and yield optimization. Analyze test and manufacturing data to identify trends, root causes, yield improvements, and opportunities for process optimization. Collaborate with multidisciplinary product and platform teams in the UK, Israel and California, USA. Experience, Knowledge and Skills include: The position requires multidisciplinary understanding, strong hands-on technical capabilities, and the ability to work effectively in a multi-site matrix organization. The candidate should be comfortable leading technical topics while working closely with system engineers, hardware engineers, embedded software developers, mechanical engineers, production teams, quality teams, subcontractors, and CMOs. Skills & Characteristics: Strong ownership mindset with the ability to lead complex technical topics from concept to production implementation. Ability to focus on what is important, prioritize risks, and drive issues to practical resolution. Organized and able to work well in a structured process environment with clear documentation and follow-up. Strong hands-on approach, including debugging, tester bring-up, system integration, and production troubleshooting. Ability to communicate clearly across disciplines, sites, vendors, and time zones. Excellent team player with strong collaboration skills and a desire for learning and innovation. Comfortable working with external partners and manufacturing sites, including technical alignment with CMOs. Qualifications, Education and Previous Experience include: Requirements: B.Sc. or higher in Electrical Engineering, Computer Engineering, or a related technical field. Minimum 5 years of hands-on experience in ATE system integration, development, validation, deployment, and production support. Proven experience leading technical projects in a multidisciplinary engineering or manufacturing environment. Strong hands-on expertise with hardware systems, embedded interfaces, networks, instrumentation, debugging, and system-level integration. Strong hands-on experience with National Instruments TestStand, automated test development, hardware integration, and production support environments, or equivalent automated test platforms. Proficiency in Python and test automation development, including debugging, tool creation, data processing, and system integration. Strong analytical skills for test data analysis, failure investigation, process improvement, and yield optimization. Advantage: Experience working with Linux-based systems, command-line tools, and SQL databases in engineering or manufacturing environments. Experience with manufacturing databases, production data pipelines, and engineering data analysis tools. Experience with hardware communication protocols such as I2C, SPI, UART, Ethernet, or similar embedded and instrumentation interfaces. Experience with automated instrumentation, fixture design considerations, tester safety, calibration, and production maintainability. Knowledge of server, platform, and test-station management in production environments. Experience working with subcontractors, external vendors, CMO production teams, and procurement processes for tester or prototype parts.
08/09/2026
Contractor
ATE Technical Lead The R&D ATE team is looking for an ATE Technical Lead to lead the development, deployment, and lifecycle ownership of Automated Test Equipment for a product line. This role combines hands-on technical leadership, multidisciplinary project execution, production-line support, and close collaboration with internal engineering teams and external manufacturing partners. The position on offer is a temporary contract role for 2 years offering hybrid working (3 days onsite and 2 days from home) with an hourly rate of 21.54 - 34.62 depending on experience, plus 25 days holiday pro rata per annum. The ATE Technical Lead will define test strategies, guide tester architecture decisions, lead tester bring-up, improve production quality and yield, and support scalable ATE implementation across manufacturing environments. The role includes close day-to-day cooperation with Taiwanese Contract Manufacturing Organization (CMO), including technical alignment, issue resolution, documentation transfer, production readiness, and coordination across time zones. Join our client to work in a dynamic R&D environment that combines hardware, software, data, manufacturing, and connected-device expertise, while leading mission-critical testing platforms that directly influence product quality and operational excellence. This is a great opportunity to Join as they build the team that will develop and deliver our future generations of Vence Collar. A product rich in technological challenges across the multidisciplinary domains with its advanced system architecture and connectivity. You will experience the success of your work in customers hands with short delivery cycles and quick customer feedback. Role Functions: The responsibilities will include, but are not limited to, the following: Lead the architecture, development, validation, deployment, and lifecycle management of ATE systems for a product line. Own the ATE technical roadmap, ensuring maintainability, standardization, scalability, and alignment with product and production needs. Define tester requirements, test strategies, integration plans, acceptance criteria, documentation packages, and production transfer plans. Lead tester bring-up and integration across mechanical, electronic, embedded, software, fixture, instrumentation, and production interfaces. Manage ATE project execution end-to-end, including requirements, design reviews, gate approvals, planning, scheduling, risk management, and stakeholder communication. Work closely with CMOs to support production readiness, tester deployment, issue escalation, troubleshooting, and continuous improvement across time zones. Coordinate technical activities with hardware, software, embedded, mechanical, operations, manufacturing engineering, quality, and external subcontractors. Provide Tier 2 and technical-lead support for production ATE systems, including troubleshooting, calibration, failure analysis, reliability improvement, and yield optimization. Analyze test and manufacturing data to identify trends, root causes, yield improvements, and opportunities for process optimization. Collaborate with multidisciplinary product and platform teams in the UK, Israel and California, USA. Experience, Knowledge and Skills include: The position requires multidisciplinary understanding, strong hands-on technical capabilities, and the ability to work effectively in a multi-site matrix organization. The candidate should be comfortable leading technical topics while working closely with system engineers, hardware engineers, embedded software developers, mechanical engineers, production teams, quality teams, subcontractors, and CMOs. Skills & Characteristics: Strong ownership mindset with the ability to lead complex technical topics from concept to production implementation. Ability to focus on what is important, prioritize risks, and drive issues to practical resolution. Organized and able to work well in a structured process environment with clear documentation and follow-up. Strong hands-on approach, including debugging, tester bring-up, system integration, and production troubleshooting. Ability to communicate clearly across disciplines, sites, vendors, and time zones. Excellent team player with strong collaboration skills and a desire for learning and innovation. Comfortable working with external partners and manufacturing sites, including technical alignment with CMOs. Qualifications, Education and Previous Experience include: Requirements: B.Sc. or higher in Electrical Engineering, Computer Engineering, or a related technical field. Minimum 5 years of hands-on experience in ATE system integration, development, validation, deployment, and production support. Proven experience leading technical projects in a multidisciplinary engineering or manufacturing environment. Strong hands-on expertise with hardware systems, embedded interfaces, networks, instrumentation, debugging, and system-level integration. Strong hands-on experience with National Instruments TestStand, automated test development, hardware integration, and production support environments, or equivalent automated test platforms. Proficiency in Python and test automation development, including debugging, tool creation, data processing, and system integration. Strong analytical skills for test data analysis, failure investigation, process improvement, and yield optimization. Advantage: Experience working with Linux-based systems, command-line tools, and SQL databases in engineering or manufacturing environments. Experience with manufacturing databases, production data pipelines, and engineering data analysis tools. Experience with hardware communication protocols such as I2C, SPI, UART, Ethernet, or similar embedded and instrumentation interfaces. Experience with automated instrumentation, fixture design considerations, tester safety, calibration, and production maintainability. Knowledge of server, platform, and test-station management in production environments. Experience working with subcontractors, external vendors, CMO production teams, and procurement processes for tester or prototype parts.
