23 jobs found

Job title: Content Designer - Government Gateway Rate: 430 per day Contract: 6-months rolling Location: Telford / Hybrid SC security clearance is required for this role We're looking for an experienced Content Designer to support the Government Gateway programme, working across key areas including SCP, EACD/RATE and the Fraud Prevention Centre. This is a great opportunity for a Content Designer who can take complex policy, processes and "government-speak" and turn it into clear, accessible and genuinely user-focused digital content. Responsibilities: Create and edit clear, accessible online content from complex policy and technical information Put user needs at the heart of content decisions, using user research, analytics and usability testing Work closely with User Researchers, Interaction Designers, Product Managers and multidisciplinary delivery teams Engage with policy teams and subject matter experts to ensure content is accurate, consistent and fit for purpose Contribute to content management and content architecture Use evidence and insight to inform design decisions Work iteratively within an Agile environment, continually testing and improving content Required Experience: Content Design / UX Content Content management and architecture Evidence-based design User research and usability testing Agile / iterative delivery Translating complex information into simple, accessible language Working with multidisciplinary teams and senior stakeholders If you're a SC Cleared Content Designer who enjoys simplifying complexity and creating digital content around real user needs, this could be a great next contract.

UX Designer - Public Sector Leeds - Hybrid (3 days per week onsite) ? 6-month contract Inside IR35 Day rate negotiable We're looking for an experienced UX Designer to join a major public sector digital transformation programme on an initial 6-month contract. You'll work as part of a multidisciplinary digital team, designing accessible, intuitive and user-centred digital services. Working closely with User Researchers, Product Managers, Content Designers, Business Analysts and technical teams, you'll use research and evidence to understand user needs and translate them into effective service experiences. We're looking for someone with: Strong experience working as a UX Designer, Interaction Designer or similar UCD role Experience designing complex digital products and services Previous government or public sector experience would be highly advantageous Strong understanding of user-centred design (UCD) principles and methodologies Experience creating user journeys, wireframes, prototypes and interaction designs Experience using research and usability testing to iterate and improve designs Strong understanding of accessibility and inclusive design Experience working within multidisciplinary Agile teams Excellent stakeholder management and communication skills Knowledge of GDS Service Standards and GOV.UK design patterns would be advantageous This is a hybrid role based in Leeds , with 3 days per week onsite mandatory and the remaining days working remotely. Candidates must therefore be able to regularly commute to Leeds. The position is an initial 6-month contract, Inside IR35 , with the day rate negotiable depending on experience. Interested? Please apply with your latest CV, availability and day-rate expectations.

User Content Designer | 6-Month Contract | Inside IR35 | £475-£500 per day | Leeds We're working with a leading consultancy who are looking for an experienced User Content Designer to join their team on a 6-month contract , supporting a key public sector client. This is an excellent opportunity for a content designer with strong public sector or government experience , who understands how to create clear, accessible and user-focused content across complex services. The role: Job title: User Content Designer Location: Leeds - hybrid working Duration: 6 months Rate: £475-£500 per day IR35: Inside IR35 Sector: Public Sector/Government Start: ASAP What we're looking for: Proven experience working as a Content Designer/User Content Designer Previous experience within government or the public sector Strong understanding of user-centred design and content principles Experience creating clear, accessible and engaging content for digital services Ability to work collaboratively with UX, service design, product and development teams Strong communication and stakeholder management skills Experience working in an agile environment If you're a User Content Designer with public sector or government experience and are available for a new contract in Leeds, we'd love to hear from you. £475-£500 per day | 6 months | Inside IR35 | Leeds

We're looking for a creative and curious Learning AI Experience Designer with demonstrable experience integrating AI into learning solutions and learning operations to join an exciting project at a prominent and global FMCG brand. You'll partner with stakeholders to identify performance needs and design engaging, learner-centred solutions that deliver measurable business impact. Key Responsibilities Apply Design Thinking to solve learning and performance challenges. Partner with stakeholders to diagnose performance gaps and recommend effective solutions. Design and develop engaging learning content using Articulate Storyline/Rise , Synthesia , and AI-powered tools. Build strong relationships with SMEs and business leaders to co-create learning solutions. Leverage AI to enhance content creation, personalization, and learner engagement. Continuously explore new learning technologies, trends, and best practices. Important Requirements Demonstrable experience integrating AI into learning solutions and learning operations, with examples of measurable business impact. Good experience applying generative AI and AI-powered learning technologies within instructional design, learning experience design, talent development, or related environments. Proficiency with Articulate Storyline and/or Rise . Experience using Synthesia or similar AI video generation platforms. Comfortable using AI tools to enhance learning design, content creation, and productivity. What We're Looking For Experience in Learning Experience Design, Instructional Design, or a related field. Strong understanding of Design Thinking and learner-centred design principles. Drive innovation through AI-enabled learning solutions, automation, personalization, and scalable content development.Understanding of adult learning principles and evidence-based learning practices. Success in This Role Deliver impactful learning experiences that improve performance. Build trusted partnerships with stakeholders across the business. Demonstrate innovation through creative, technology-enabled learning solutions. Contract details for the role Start date: ASAP Duration: Unti EOY with an option to extend. Remote in Europe Agreement: 40 hours per week. Independent contractor/Freelance Interested? Please send an updated CV or contact me directly Let op: vacaturefraude Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding: * Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN). * Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website. Important: job fraud Unfortunately, job fraud is becoming more common. Beware of such scams: * We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call. * If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

SC Cleared Service Designer (2 x Mid-Seniors & 2 x Leads) 3-6 month contract + likely extension £475 per day Inside IR35 (Mid-Senior) £545 per day Inside IR35 (Lead) Starting mid-late October 0-1 days per week on site in London Project Context The successful candidate will join a multidisciplinary team working across a range of projects and services within a complex public-sector environment. The role will involve working through discovery and delivery phases to understand user and organisational needs, identify opportunities for improvement and help shape effective end-to-end services. The successful candidate should be comfortable working in a fast-paced environment where priorities can change and where they may need to work with a high degree of autonomy. Essential Skills & Experience Confident working independently, without relying heavily on instructions, guidance or established processes. Able to manage conflicting requests, prioritise effectively and adapt to changing requirements. Proactive and collaborative, with a willingness to get involved across different areas of a project. Minimum three years' experience in a hands-on Service Design role within government, public sector or a similar complex environment. Proven experience working across discovery and service design , identifying user needs, organisational requirements and service challenges. Strong experience of mapping end-to-end user journeys, services and processes to identify pain points, dependencies and opportunities. Experience facilitating workshops and collaborative sessions with users, stakeholders and multidisciplinary teams. Strong analytical and synthesis skills, with the ability to turn complex information and research findings into clear insights and recommendations. Experience working within Agile and multidisciplinary teams , alongside roles such as User Researchers, Product Managers, Content Designers, UX Designers and Delivery Managers. Strong stakeholder management and communication skills, with the ability to communicate complex service design concepts clearly to a range of audiences. Active SC clearance is essential. Key Responsibilities Leading and contributing to service design and discovery activities to understand user needs, organisational requirements and wider service challenges. Mapping and analysing end-to-end services, user journeys and processes to identify pain points, opportunities and areas for improvement. Working collaboratively with users, stakeholders and multidisciplinary teams to define problems and explore potential solutions. Planning and facilitating service design workshops, discovery sessions and collaborative activities. Bringing together user research, data, stakeholder insight and operational information to develop a holistic understanding of the service. Producing service design artefacts including journey maps, service blueprints, process maps and other visualisations to communicate complex services and opportunities. Translating research and service insights into clear, actionable recommendations. Supporting the development, testing and iteration of new service concepts and approaches. Considering the wider impact of changes across people, processes, technology and channels. Communicating findings and recommendations to stakeholders at different levels of an organisation. Championing user-centred and evidence-led approaches to service development. Working within relevant Government, public-sector, accessibility and compliance standards.

SC Cleared User Researcher £570 per day | Inside IR35 | 6 months + Extensions | London Hybrid We are seeking an experienced SC Cleared User Researcher to support the delivery of a major government digital transformation programme. This is an excellent opportunity to join a multidisciplinary team working on high-impact public services, helping to shape products and services that meet genuine user needs while adhering to GDS standards and best practice . This role is ideally suited to a researcher with strong experience operating within agile delivery environments, who is comfortable influencing stakeholders and translating user insights into actionable recommendations that drive service improvement. Contract Details Role: User Researcher Rate: £570 per day Engagement: Inside IR35 Duration: Initial 6-month contract Extension Potential: Likely extensions beyond the initial term Location: Hybrid working Onsite Requirement: 2 days per week in London Essential Requirements To be considered, candidates must meet all of the following: Hold Active SC Clearance SC clearance must have been used within the last 12 months SC clearance must not expire within the next 3 years Demonstrable experience delivering GDS-aligned user research Strong understanding of the Government Service Standard and user-centred design principles Proven experience planning, conducting and analysing research across different stages of the product life cycle Experience working within agile, multidisciplinary delivery teams Excellent communication, facilitation and stakeholder engagement skills Key Responsibilities Design and deliver a range of qualitative and quantitative user research activities Develop research strategies, plans and discussion guides Conduct interviews, usability testing, workshops and other research activities Analyse and synthesise findings into clear, evidence-based insights Communicate research outcomes to both technical and non-technical stakeholders Champion user-centred design principles across the programme Collaborate closely with Product Managers, Service Designers, Business Analysts, Content Designers and Development teams Ensure research activities align with GDS standards and contribute to successful service assessments Ideal Background We're particularly interested in candidates who can demonstrate: Previous experience working on central government or public sector digital services Experience supporting services through Alpha, Beta and Live phases Strong stakeholder management skills within complex delivery environments Confidence working independently while contributing effectively within a wider team The ability to balance user needs, business objectives and technical constraints Apply If you're an experienced SC Cleared User Researcher with strong GDS delivery experience and meet the strict clearance requirements, we'd love to hear from you. £570 per day | Inside IR35 | London Hybrid (2 days onsite) | 6 months + Extensions Active SC Clearance required - used within the last 12 months and with a minimum of 3 years remaining before expiry. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

An opportunity has arisen for a Senior Product Designer to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment. We are looking for a Senior Product Designer who can work across UX and UI design, particularly in situations where requirements may be unclear, incomplete or evolving. You will use research, stakeholder input and design expertise to develop practical, user-centred solutions, while working with product, research, content, behavioural science and engineering teams. You will be involved in designing participant invitation journeys, developing and testing prototypes, working with established design systems and applying accessibility and inclusive design principles. This is a 6-month contract offering hybrid / remote working, at £500 £600 per day depending on experience, Inside IR35. You will be responsible for: Leading UX and UI design activities through discovery, design and validation. Designing clear and trustworthy participant invitation journeys. Creating, testing and refining prototypes to inform product decisions. Working alongside product, content, research, behavioural science and engineering teams. Turning research findings, stakeholder input and unclear requirements into practical design solutions. Identifying shared requirements across teams and developing scalable and repeatable experiences. Working with related service teams to improve consistency and design practices. Facilitating discussions across product, engineering, research, clinical and business stakeholders. Communicating design thinking, recommendations and trade-offs to technical and non-technical audiences. Applying established design systems, accessibility standards and ethical considerations to design work. Contributing to product priorities, roadmaps and wider service design decisions. You will be able to demonstrate some of the following: Proven experience working as a Senior Product Designer within digital product environments. Strong stakeholder management and influencing skills, with the ability to build agreement across varied teams. Experience working effectively where requirements are unclear, incomplete or subject to change. A user-centred approach to solving complex problems and developing practical solutions. Experience creating scalable and repeatable digital services and user experiences. Strong working knowledge of Figma and Miro. A strong portfolio demonstrating end-to-end UX and product design work. Experience using user research to inform design recommendations and decisions. Experience working within Agile, cross-functional product teams. Confidence working with established design systems and recognised interface patterns. Strong facilitation and communication skills when working with different stakeholders. Strong understanding of accessibility and inclusive design principles, including experience designing beyond minimum WCAG 2.2 AA requirements. Anyone with the following would be highly sought after: Experience working across different organisational environments, such as agencies, start-ups, public sector organisations or larger businesses. Background designing products or services within healthcare, research, government or other service-led environments. Experience working within regulated environments. Knowledge of service design, inclusive design and scalable design practices. The candidates from the following background will be considered: Previously worked as a Senior Product Designer, Product Designer, Lead Product Designer, Digital Product Designer, Product Design Lead or in a similar role. This is an opportunity for a Senior Product Designer to contribute to digital experiences supporting healthcare research and participant engagement. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

We are looking for an experienced Content Designer to support a large-scale communications transformation programme. Working within an Agile multidisciplinary team, you will design and improve customer communications across letters, emails, SMS and digital channels, ensuring content is clear, accessible and user-focused. Key Responsibilities Design and improve customer-facing content across multiple channels. Apply Content Design best practice, GOV.UK guidance and accessibility standards (WCAG). Simplify complex policies, processes and business rules into clear, user-centred content. Conduct content audits, reviews and assurance activities. Collaborate with designers, researchers, developers and business stakeholders. Facilitate workshops and support content governance activities. Essential Skills Proven Content Design experience within UK Government or the public sector. Strong knowledge of GOV.UK style guidance and GDS Content Design principles. Experience creating letters, emails, SMS and digital content. Strong understanding of accessibility standards (WCAG). Experience working in Agile delivery teams. Excellent stakeholder management and workshop facilitation skills. Strong content review, audit and assurance experience. Excellent written communication and attention to detail.

Role: UX Designer Location: UK Remote - occasional travel to London/Manchester will be required Duration: 6 Months Day rate: 445 Inside IR35 Due to project restrictions candidates must have a minimum of 5 years UK residency Role description User experience (UX) designers focus on creating seamless, engaging experiences by designing the underlying structure and information flow for products, services, and systems. Key Responsibilities Understanding user needs and context through research insights. Defining UX goals and principles based on research findings. Applying human factors knowledge, such as Hick's Law and Fitt's Law, to optimize interactions. Designing the user experience architecture, including functions, information, and interactions. Developing navigation pathways and content organization strategies. Considering user context variations, such as culture, environment, and activity. Integrating technological, operational, and functional constraints into human-centered opportunities. Ensuring relational aspects are considered across the entire experience. Skills / Experience Required Proven experience as a UX Designer within complex digital transformation, government, or enterprise environments. Strong understanding of user-centred design principles and UX best practices. Experience conducting and interpreting user research to inform design decisions. Ability to translate research findings into UX goals, principles, and service improvements. Knowledge of human factors and interaction design principles, including Hick's Law and Fitt's Law. Experience creating information architecture, user journeys, user flows, wireframes, and interaction designs. Strong understanding of navigation design and content organisation strategies. Ability to consider diverse user needs, contexts, cultures, environments, and accessibility requirements. Experience balancing user needs with technical, operational, functional, and business constraints. Strong stakeholder engagement and communication skills, with the ability to collaborate across multidisciplinary teams. Experience working within Agile delivery environments. Experience designing end-to-end user experiences across complex products, services, or systems. Ability to ensure consistency and relational thinking across the entire user experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

An opportunity has arisen for a Senior Product Designer to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment. As a Senior Product Designer, you will design accessible, user-focused digital experiences while contributing across the full design process, from understanding user needs through to prototyping, testing and delivery. This is a 6-month contract-based role offering hybrid / remote working options, salary range of £500 - £600 (DOE) per day (Inside IR35) and benefits. You Will Be Responsible For Leading UX and UI design work across discovery, development and validation. Designing clear and accessible journeys that help users understand and respond to research opportunities. Creating prototypes, testing ideas and refining designs based on evidence and feedback. Working closely with product managers, researchers, content designers, behavioural specialists and engineers. Turning user research and stakeholder insight into practical, intuitive design solutions. Designing clear experiences for healthcare information, recommendations and research-related content. Helping improve consistency across related services, including shared design approaches and practices. Working with clinical, technical, product and business stakeholders to shape design recommendations. Explaining design choices, thinking and findings clearly to both technical and non-technical audiences. Applying design systems, accessibility standards and ethical considerations throughout the design process. Contributing to product priorities, roadmaps and the wider design direction. The candidates from the following background will be considered: Previously worked as a Senior Product Designer, Product Designer, Senior UX/UI Designer, Senior UI/UX Designer, Lead Product Designer, Digital Product Designer, Product Design Lead or in a similar role. What We Are Looking For: Essential: Proven experience working as a Product Designer within modern digital product environments. Strong end-to-end UX and UI design experience, covering discovery, prototyping, validation and delivery. Experience working closely with content designers and user researchers. A track record of tackling complex user needs and working effectively where requirements may be unclear. A strong portfolio demonstrating impactful, user-centred digital product design. Ability to turn research findings into meaningful improvements to digital experiences. Strong working knowledge of Figma and Miro. Experience working within cross-functional Agile product teams. A good understanding of accessibility and inclusive design, including experience designing beyond minimum WCAG 2.2 AA requirements. Desirable: Experience designing products, platforms or services within healthcare, research, government or other service-led environments. Prior experience working in regulated environments. Understanding of behavioural design and techniques that encourage user engagement. Experience contributing to design systems and scalable design practices This is a great opportunity for a Senior Product Designer to make a meaningful contribution to accessible, user-centred digital services. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Company Development Manager The Role Thornhill Galleries is looking for an experienced, commercially minded Company Development Manager to join our team. This is a varied, hands-on role covering business development, sales, marketing, digital development and commercial operations. The successful candidate will work closely with the two company directors and the wider team at our New Malden premises, where our offices, showroom and workshops are all under one roof. We are looking for someone who can both manage the day-to-day requirements of the role and proactively identify new ways to develop the companies, strengthen our client relationships and generate new business. As a small, established business, the role will naturally evolve and requires someone who is comfortable moving between different projects and responsibilities. Business Development & Sales Proactively identify and develop new business opportunities. Research and approach prospective clients, including interior designers, architects, developers, contractors and other relevant trade professionals. Introduce Thornhill Galleries to new trade contacts by telephone, email and other appropriate channels. Develop relationships with new and existing interior designers, architects and other industry professionals. Maintain regular contact with key trade clients and ensure Thornhill Galleries remains front of mind for relevant projects. Re-engage with previous clients and dormant contacts where appropriate. Build and maintain a structured pipeline of prospective clients and opportunities. Ensure enquiries and new business opportunities are followed up in a timely and professional manner. Act as the first point of contact for walk-in clients visiting the showroom, welcoming them, understanding their requirements and providing a professional introduction to Thornhill Galleries. Assist walk-in clients with product selection, availability and initial pricing, referring more complex technical or bespoke enquiries to the Directors or relevant team member where appropriate. Initially manage straightforward sales enquiries and orders from first contact through quotation, follow-up and sale, with a view to taking on more complex sales as product knowledge, experience and confidence develop. Research potential new markets, clients, suppliers and commercial opportunities. Identify new sales channels, partnerships and ways in which the company can expand its reach. Carry out competitor and market research to identify relevant trends and opportunities. Assist the Directors with specific business development projects as required. CRM & Client Database Take ownership of the company CRM and client database. Ensure client and prospect information is accurate, current and properly categorised. Continue to build the database of interior designers, architects, developers and other relevant trade contacts. Segment client data appropriately for targeted marketing and communication. Maintain a structured system for recording conversations, enquiries and future follow-up. Produce and manage mailing lists for newsletters, brochures and other campaigns. Help ensure that valuable historic client information is being actively used rather than simply retained. Marketing & Brand Development Assist with the ongoing development and implementation of the company s marketing strategy. Develop and maintain a consistent marketing calendar. Manage and develop the company s social media channels. Generate ideas for interesting, relevant and engaging social media and website content. Design, prepare and distribute regular email newsletters to the client database. Develop new company brochures and other printed and digital marketing materials. Organise targeted distribution of brochures to interior designers, architects and other trade professionals in the UK and internationally. Ensure branding, imagery and company messaging remain consistent across all platforms. Develop case studies and project features showcasing completed installations. Identify opportunities for editorial coverage and company exposure. Liaise with journalists, bloggers, online publications and other relevant media contacts to generate fresh content and publicity. Liaise with print and online publications regarding advertising opportunities and negotiate appropriate advertising rates. Research suitable industry events, collaborations, exhibitions and promotional opportunities where relevant. Photography & Content Coordinate photography of completed Thornhill Galleries projects and installations for marketing purposes. Contact previous clients to arrange access for professional photography where appropriate. Assist with photographing stock and new products. Organise raw photography and liaise with external photographers, editors or retouchers where required. Maintain an organised library of product, project and lifestyle photography. Identify completed projects that would make particularly strong case studies, website features or social media content. Website & Digital Development Assist with the continued development of the Thornhill Galleries website and the website of the associated company. Manage and update website products, descriptions, imagery and other content where required. Regularly review the websites from a customer s perspective and suggest improvements to usability, presentation and functionality. Originate and implement ideas to keep the website current, informative and visually engaging. Work with external website developers on improvements and new functionality. Liaise with the company s SEO specialists to improve organic search performance. Manage and develop Google PPC campaigns alongside external specialists where appropriate. Monitor website traffic, enquiries and campaign performance. Review relevant analytics and identify opportunities to improve marketing effectiveness and enquiry conversion. Third-Party Sales & Marketing Platforms Manage Thornhill Galleries presence on third-party platforms including 1stDibs. Ensure stock listings, descriptions, images and pricing are accurate and up to date. Manage enquiries received through these platforms. Prepare shipping estimates and quotations where required. Follow up enquiries with the aim of converting them into sales. Monitor the performance and commercial value of each platform. Identify and evaluate other suitable third-party platforms or marketplaces. Commercial & Operational Support As part of a small business, there will also be a requirement to assist with wider company operations where necessary. Assisting the Directors with individual projects and commercial initiatives. Helping to coordinate information between clients, suppliers and other members of the team. Following up suppliers where information, quotations or deliveries are outstanding. Assisting with occasional client account or overdue invoice follow-up. Supporting improvements to internal processes and systems. Helping ensure enquiries and projects do not lose momentum between different stages of the business. Undertaking occasional minor PA or administrative work for the Directors. Providing additional support to colleagues during particularly busy periods. The intention is not for administration to become the primary focus of the position, but the successful candidate should be willing to assist where required. The Candidate We are looking for someone who is proactive, commercially aware and extremely well organised. The successful candidate should ideally have a minimum of five years relevant experience across areas such as business development, sales, marketing, account management or project management. Experience within interiors, architecture, design, luxury products, property or another high-end client-facing industry would be particularly useful, although it is not essential. Essential Skills & Attributes Have excellent written and verbal communication skills. Be confident communicating with clients and suppliers by telephone, email and face to face. Have strong commercial instincts and an interest in developing new business. Be proactive rather than waiting to be given individual tasks. Have excellent organisational and time-management skills. Be able to manage an evolving workload and establish priorities independently. Be comfortable multitasking and switching between different areas of the business. Have very strong attention to detail, particularly when preparing written communications. Be able to remain calm under pressure and work to deadlines. Be confident and appropriately assertive when dealing with suppliers, clients and other third parties. Have excellent online research skills. Have a professional and discreet approach. Have a positive attitude and a flexible approach to work. Be comfortable working within a small company where everyone is expected to help where necessary. Be interested in building a long-term career with the company. Be willing to adapt as the position develops. Digital & Software Skills . click apply for full job details

Content Designer English/Welsh Bilingual We re looking for an experienced Content Designer to join a multidisciplinary team delivering new digital services for our public sector client. You ll help design clear, accessible and evidence-based content for services aimed at helping people identify and reduce gambling-related harms and access appropriate support. What you ll do Design user-centred content across digital services and journeys Turn complex information into clear, accessible content Work closely with user researchers, service designers, interaction designers and product teams Use research, analytics and user feedback to test and improve content Ensure English and Welsh content and journeys are considered from the outset Contribute to services that meet GDS Service Standard and WCAG 2.2 AA requirements What we re looking for Strong content design experience within agile digital teams Experience designing accessible, user-centred digital content Good understanding of GDS standards and content design principles Experience using user research and evidence to inform content decisions Ability to work sensitively with complex or potentially distressing subject matter Welsh/bilingual content design capability Location: Remote-first, with occasional in-person workshops Clearance: BPSS

An opportunity has arisen for a Senior Product Designer to join a well-established health research organisation and charity supporting large-scale medical research to improve disease prevention, diagnosis and treatment. As a Senior Product Designer, you will be leading end-to-end product design, turning customer insight and complex journeys into intuitive digital experiences. This is a 6-month contract-based role offering hybrid / remote working options, salary of £70,000 and benefits. You will be responsible for: Leading UX and UI design throughout the product development lifecycle. Simplifying complex user journeys and service processes into clear, engaging experiences. Developing prototypes and conducting usability testing to inform design decisions. Working closely with Product, Engineering, Research, Content and wider business teams. Using customer insight and data to develop effective design solutions. Promoting accessibility, inclusive design and strong design practices. Contributing to product direction, roadmap discussions and future opportunities. What we are looking for: Essential: Previously worked as a Senior Product Designer, Product Designer, Senior UX/UI Designer, Senior UI/UX Designer, Lead Product Designer, Digital Product Designer, Product Design Lead or in a similar role. Extensive experience designing B2C digital products. A strong portfolio showcasing end-to-end Product Design experience across UX and UI. Experience contributing to multidisciplinary Agile teams and working alongside product, engineering, research and content specialists. Highly capable in developing prototypes, with practical experience using Figma, Miro and comparable design platforms. Demonstrable success delivering digital solutions within demanding and rapidly changing environments. Able to work effectively with incomplete information and develop appropriate solutions when requirements are still evolving. A strong focus on putting users at the centre of design decisions, alongside an interest in testing ideas and refining solutions. Desirable: Experience working in healthcare, regulated sectors, government or service-focused organisations. Familiarity with Service Design and working across complex service environments. Experience supporting pilot projects, trialling new ideas or working in test-and-learn settings. Understanding of accessibility requirements and inclusive design principles, including WCAG. This is a great opportunity for a Senior Product Designer to use their design expertise to solve complex customer needs and create meaningful digital experiences. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Job Title: Junior Website Experience Manager Location: Chertsey, Surrey (Onsite) Department: Direct to Consumer (D2C), Onsite Duration:12 months contract About the Role Join a dynamic Direct to Consumer team to manage the user experience across a major global e-commerce website, closed user group sites, and a dedicated shopping app. Focusing on the mobile product category-including smartphones, tablets, and wearables-you will ensure all product offers and pages are fully optimized to drive traffic, conversion rates, and revenue. Key Responsibilities Brief and execute website and app merchandising updates for key mobile product launches and campaigns. Utilize Content Management Systems (such as Adobe Experience Manager and Hybris) to accurately update web pages. Conduct quality assurance testing prior to go-live and raise tickets to resolve site bugs. Analyze website funnel performance using data analytics tools and provide recommendations for user journey improvements. Build strong relationships with marketing teams, commercial teams, and external agencies to ensure clear briefing and timely execution. What We Need A minimum of 2 years of experience within a digital or multinational e-commerce business. Experience briefing website content updates and working alongside agency publishers, designers, and developers. Familiarity with interpreting data from tools like Adobe Analytics or Google Analytics. A proactive, self-starting approach with exceptional attention to detail and communication skills. Preferred but not essential: Experience with digital project management, merchandising, and using enterprise CMS platforms. If interested please reply with your CV to dona. com or call me at (phone number removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

BBS Recruitment is an independent recruitment agency specialising in the Transport and Logistics sector, supplying staff to a wide range of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles. We are currently recruiting for an experienced Service Designer to join the Customer Access and Service Transformation (CAST) Programme on an interim basis for our client based in Lambeth . The successful candidate will play a key role in supporting service improvement across priority areas, helping to improve customer experience, reduce avoidable demand and identify opportunities to make services more efficient and cost-effective. Key Responsibilities for Service Designer: Work with priority service areas to understand customer journeys, operational processes, workflows and service pain points. Map current as-is and proposed to-be customer journeys and processes. Identify avoidable demand, repeat contact, rework, delays, complaints, unnecessary officer time and poor hand-offs. Analyse customer feedback, service data and operational insight to identify opportunities for improvement. Develop practical recommendations to improve processes, workflows, communications, forms, digital channels, staff guidance and customer information. Work closely with service managers, subject matter experts and frontline teams to understand challenges and develop effective solutions. Facilitate workshops, discussions and engagement sessions with key stakeholders. Identify opportunities to reduce customer demand, save officer time, improve efficiency and reduce costs. Assess and prioritise improvement opportunities based on customer impact, operational benefits, deliverability, cost and potential savings. Translate findings into clear actions, recommendations, owners and measurable benefits. Support the CAST delivery plan, benefits tracking and wider service improvement activity. Produce clear, concise and visual outputs that can be easily understood and implemented by service teams. Support the implementation of agreed improvements and ensure changes deliver measurable benefits. Requirements for Service Designer: We are looking for a confident and analytical Service Designer with experience in service improvement, business analysis, process improvement, Lean, user-centred design or a similar discipline. You will have: Proven experience in service design, business analysis or process improvement. Experience mapping customer journeys, processes, workflows and hand-offs. Strong analytical and problem-solving skills. Experience identifying customer pain points, failure demand, rework and operational inefficiencies. Ability to use data and qualitative insight to understand service issues and identify improvement opportunities. Strong stakeholder engagement and facilitation skills. Experience working with service managers, subject matter experts and frontline staff. Ability to turn complex information and research into clear, practical recommendations. Understanding of digital channels, online forms, web content and accessibility. A strong understanding of customer experience and service improvement. Ability to identify opportunities for demand reduction, officer-time savings and cost avoidance. Excellent written and verbal communication skills. Ability to manage competing priorities and deliver work to agreed deadlines. Experience within local government, the public sector or a large customer-facing organisation would be highly desirable. Working Pattern: 2 days office, 3 days remote

User Researcher Role Overview We are looking for an experienced User Researcher to work within multidisciplinary Agile teams, helping to understand user needs and improve digital products and services. You will conduct research, generate actionable insights and work closely with Product, Design, Technology and Business stakeholders to ensure decisions are informed by robust user evidence. Key Responsibilities Plan and conduct qualitative and quantitative user research, including interviews, contextual research, usability testing and surveys. Recruit appropriate and representative research participants. Analyse research findings and translate insights into clear, actionable recommendations. Test prototypes, user journeys, content and live services to identify usability issues and improvement opportunities. Embed user research throughout discovery, development and continuous improvement. Collaborate with Product Managers, Service Designers, Content Designers, Developers and Business Analysts. Present research findings and recommendations to technical and senior stakeholders. Ensure research considers accessibility, inclusion and the needs of diverse and vulnerable users. Develop research plans, discussion guides and usability-testing scenarios. Maintain clear research documentation and contribute to a shared evidence base. What We're Looking For Proven experience as a User Researcher, UX Researcher or User Experience Researcher . Strong experience in qualitative research, particularly interviews and usability testing. Experience working in Agile, multidisciplinary delivery teams. Ability to turn research findings into actionable product and service improvements. Strong analytical, communication and stakeholder-management skills. Experience researching complex digital products or services. Understanding of accessibility, inclusive design and diverse user needs. Experience in public sector, financial services, regulated or similarly complex environments is desirable. Relevant Backgrounds User Researcher UX Researcher Senior User Researcher UX Research Consultant User-Centred Design Researcher Service Designer with strong research experience Digital Researcher Product/Experience Researcher

Full Stack Mobile Engineer About the Role We are seeking an experienced Full Stack Mobile Engineer to join our mobile application development team. You will work closely with business stakeholders, product owners, designers, testers and fellow engineers to deliver high-quality digital products used by thousands of learners and driving instructors across the UK. The role has a strong focus on Java backend development, REST API development, database integration and end-to-end software delivery. Experience with Flutter is desirable, while knowledge of AWS and Sitecore would be advantageous. You will take ownership of features from discovery through implementation, deployment and production support. You will also contribute to modern engineering practices and the responsible use of AI-assisted software development tools. Key Responsibilities Design, develop, test, deploy and support full-stack mobile application features. Develop scalable and maintainable backend services using Java. Design and develop RESTful APIs connecting mobile applications with backend services. Integrate applications with relational and NoSQL databases, content management systems and third-party services. Contribute to mobile application development using Flutter and Dart where required. Take ownership of features from discovery and requirements gathering through to production support. Work with product owners and business stakeholders to understand business challenges and translate requirements into technical solutions. Investigate and resolve application, API, integration and production issues. Write secure, maintainable, reusable and well-tested software. Participate in code reviews, automated testing and continuous integration activities. Work with AWS and modern cloud deployment and operational practices. Collaborate with engineers, testers, designers and technical and non-technical stakeholders. Contribute to Agile planning, technical discussions, solution design and retrospectives. Use AI-assisted development tools responsibly while reviewing and validating generated code and solutions. Contribute to improvements in engineering processes, development tools, technical standards and ways of working. Essential Skills and Experience The successful candidate should have strong commercial experience in software engineering, backend development or full-stack development, together with proven hands-on experience developing Java-based backend services. You should have practical experience designing and developing RESTful APIs and integrating backend services with mobile applications and databases. Experience with relational or NoSQL databases, SQL, Git, automated testing and modern software development practices is required. You should understand software development lifecycle principles, continuous integration, code review, secure coding and production support. Strong analytical and problem-solving skills are essential, together with the ability to communicate effectively with both technical and non-technical stakeholders. Desirable Technical Experience Experience with Flutter and Dart for cross-platform mobile application development would be beneficial. Knowledge of AWS services such as Lambda, SQS and CloudFormation is also desirable. Experience with Sitecore or other headless Content Management Systems would be advantageous. Additional experience with SQL Server, database design, Jest, Infrastructure as Code, DevOps, CI/CD, microservices or cloud-native development would be useful. Experience working within Agile or Scrum product teams and using AI-assisted software development tools is also desirable. Personal Profile We are looking for an engineer who enjoys solving problems as much as developing software. You should be naturally curious and interested in understanding the business challenge behind a technical requirement. The successful candidate will demonstrate strong engineering judgement and be able to balance customer value, delivery speed, software quality, security, maintainability and operational stability. You should be collaborative, adaptable and comfortable learning new technologies. You will be expected to take ownership of your work and remain accountable for the quality of solutions delivered. You should also be comfortable using AI-assisted development tools responsibly. This includes critically reviewing AI-generated code, validating technical recommendations and ensuring that all delivered software meets appropriate standards for security, quality and maintainability. Technology Stack The core technology environment includes Java, REST APIs, mobile application development, Flutter , Dart, AWS, Sitecore, SQL, SQL Server, relational databases, NoSQL databases, Git, CI/CD, automated testing and DevOps. The successful candidate will have the opportunity to work across backend services, mobile applications, APIs, databases and cloud technologies while contributing to the continued improvement of engineering practices. Education and Qualifications A degree or equivalent qualification in Computer Science, Software Engineering, Information Technology or a related discipline is desirable. Equivalent professional software engineering experience will also be considered. Relevant certifications in Java, AWS, Cloud, DevOps or Agile methodologies would be advantageous but are not essential. Key Skills Java, Full Stack Development, Mobile Development, Backend Development, REST APIs, Flutter , Dart, AWS, Sitecore, SQL, SQL Server, NoSQL, Git, CI/CD, DevOps, Automated Testing, Cloud Computing, Agile, Microservices, Software Engineering and AI-Assisted Development.

SENIOR INTERACTION DESIGNER - 70,000 - REMOTE (WITH OCCASIONAL TRAVEL TO CLIENT SITE IN TAUNTON) - SC CLEARANCE REQUIRED MERITUS are recruiting for a Senior Interaction Designer to join a leading organisation delivering complex UK Central Government and Defence programmes . This role would suit an experienced Interaction Designer, UX Designer or Senior UX Designer with strong expertise in user-centred design, prototyping, wireframing and accessible digital services . Experience across discovery, alpha and delivery , particularly within Government or Defence, would be highly beneficial. Responsibilities: Lead interaction design across discovery, alpha and delivery. Create wireframes, prototypes, interaction models and design patterns . Work directly with users and customers to understand needs. Facilitate design workshops and stakeholder sessions. Collaborate with researchers, service and content designers, developers and stakeholders. Apply accessibility and inclusive design principles. Communicate design decisions using evidence and user insight. Skills & Experience: Essential: SC Clearance Strong commercial experience in interaction design / UX design . Experience across discovery, alpha and delivery . Strong wireframing, prototyping and interaction design capability. Comfortable working directly with customers and users . Confident facilitating workshops. Strong stakeholder and multidisciplinary collaboration skills. Experience working closely with development teams . Desirable: UK Central Government, Defence or regulated-sector experience. Knowledge of GDS / (url removed) service standards . Experience with design systems and Agile delivery. Interest or experience in service and content design . Benefits: Salary up to 70,000 25 days holiday + bank holidays Private Medical Insurance Remote-first working with flexible travel to client sites Work on major UK Central Government and Defence programmes This is an excellent opportunity for a Senior Interaction Designer to deliver accessible, evidence-led digital services across complex Government and Defence projects .

CONTENT DESIGNER - 55,000 - BRISTOL - REMOTE (WITH OCCASIONAL TRAVEL TO CLIENT SITE IN TAUNTON) - SC REQUIRED MERITUS are recruiting for a Content Designer to join a leading organisation delivering complex UK Central Government and Defence programmes . This role would suit an experienced Content Designer, UX Writer or Content Specialist with strong writing skills, accessibility knowledge and a user-centred approach. Experience with content strategy, user research and wider experience design would be highly beneficial. Responsibilities: Create clear, accessible and user-centred content . Work across the service lifecycle to understand user needs . Shape content strategy and improve information architecture . Write, test and iterate content based on user feedback. Collaborate closely with user researchers, interaction designers and service designers . Ensure content is treated as a core part of the user experience . Apply accessibility and inclusive content principles. Skills & Experience: Essential: SC Clearance Strong commercial experience in Content Design / UX Writing . Excellent writing and editing skills. Understanding of accessibility and inclusive design . Awareness of content strategy and information architecture . Confidence testing content with users. Strong stakeholder and multidisciplinary collaboration skills. Desirable: UK Central Government, Defence or regulated-sector experience. Knowledge of GDS / (url removed) service standards . Experience with user research and usability testing. Awareness of interaction, service or experience design . Benefits: Salary up to 55,000 25 days holiday + bank holidays Private Medical Insurance Remote-first working with flexible travel to client sites Work on major UK Central Government and Defence programmes This is an excellent opportunity for a Content Designer to solve real user problems and create clear, accessible and effective digital experiences across complex Government and Defence projects .

We're looking for a Senior Software Engineer to join a growing AI team and take ownership of the application and integration layer behind a new generation of AI-powered products. This is a genuinely full-stack engineering role, combining production-grade backend development, API design, AI integrations and frontend engineering. You'll work across the full application lifecycle, designing the services and interfaces that connect AI capabilities to the products customers and colleagues use every day. You'll play a key role in building MCP integrations, agent-to-agent connectivity and robust API services, while also developing responsive, accessible interfaces in React and TypeScript. What you'll be doing Own the application and integration layer of AI products end to end, covering APIs, integrations, service boundaries and frontend development. Design, build and maintain MCP servers that safely expose systems, content and tooling to AI agents. Develop agent-to-agent connectivity, including message contracts, state management, retries and failure handling. Design clear, scalable APIs using REST and/or GraphQL, including authentication, authorisation, versioning and streaming interfaces such as SSE or WebSockets. Build production frontend applications using React, TypeScript and JavaScript. Work closely with UX and product teams to turn designs into accessible, responsive and intuitive interfaces. Develop AI-specific user experiences including streaming responses, citations, source information, agent/tool progress and graceful error handling. Integrate with internal platforms and third-party services, considering security, scalability, performance and reliability. Establish automated testing across backend and frontend applications, including unit, contract and end-to-end testing. Work with the platform engineering team on deployment, observability, logging, tracing and operational readiness. Act as the technical owner for the application and integration layer, making and documenting key architectural decisions. Provide technical guidance, code reviews and mentoring to other engineers. You should have: Strong commercial experience with Python for backend and integration development. Strong TypeScript/JavaScript and React experience building production applications. Strong API design experience, including REST and/or GraphQL, authentication, authorisation, versioning and streaming. Hands-on experience with MCP (Model Context Protocol) or comparable tool/plugin integration technologies, alongside an interest in AI agents and agent-to-agent connectivity. Solid experience with AWS, ideally including services such as Lambda, ECS, API Gateway, S3, CloudFront, Cognito and IAM. Experience designing and operating distributed or event-driven systems. A strong understanding of observability, testing and CI/CD practices. Experience working with data platforms or stores such as MongoDB, OpenSearch or Databricks. Experience integrating internal systems and third-party services securely and reliably. Experience working closely with designers to deliver production-quality frontend applications. A good understanding of accessibility and frontend performance. Experience with RAG, AI agents, tool use or other generative AI application patterns would be advantageous, although deep ML expertise isn't required. This is an opportunity to have genuine ownership over how AI capabilities become usable, scalable software products. You'll be joining an AI-focused engineering environment where you can work at the intersection of software engineering, APIs, cloud infrastructure and generative AI, while helping establish the engineering standards and architecture that will support future products. If you're a senior engineer who enjoys moving between backend architecture and frontend delivery, wants ownership rather than simply a list of tickets, and is excited about where AI agents and modern application architecture are heading, we'd love to hear from you. INDLON 52212MS The Portfolio Group are acting on behalf of our client in recruiting for this position.