Network Engineer (Automation) We are looking for a hands-on Network Automation Engineer to join a network transformation and automation programme on an initial 6-month contract. This role is focused on the execution and delivery of network automation, working within established architectural designs, engineering standards and governance. You will work closely with Senior Engineers and the Lead TDA to implement repeatable, controlled and scalable automation across the network environment. Key Responsibilities Build, execute and support network automation workflows in line with approved designs and engineering standards. Support the implementation of Infrastructure as Code (IaC) for network configuration and change. Apply and maintain approved automation templates, Ansible playbooks and configuration patterns. Troubleshoot issues across both traditional networking and network automation workflows. Work closely with Senior Engineers and the Lead TDA to ensure delivery remains aligned with agreed designs, standards and governance. Identify issues, technical improvements and opportunities to enhance automation tooling and delivery processes. What We're Looking For You will be a practical engineer who is comfortable working across both networking and automation. Network engineering and network configuration. Ansible / Ansible Automation Platform. Network automation and orchestration. Infrastructure as Code (IaC) principles and practices. CI/CD pipelines and automated deployment workflows. Cisco network environments, ideally including Cisco NDFC. NetBox for network source-of-truth/IPAM/DCIM use cases. ServiceNow or similar ITSM/change-management platforms. Automation templates, playbooks and reusable configuration patterns. Pre- and post-change validation and troubleshooting. Working within established technical architecture, engineering standards and governance.
17/09/2026
Contractor
Network Engineer (Automation) We are looking for a hands-on Network Automation Engineer to join a network transformation and automation programme on an initial 6-month contract. This role is focused on the execution and delivery of network automation, working within established architectural designs, engineering standards and governance. You will work closely with Senior Engineers and the Lead TDA to implement repeatable, controlled and scalable automation across the network environment. Key Responsibilities Build, execute and support network automation workflows in line with approved designs and engineering standards. Support the implementation of Infrastructure as Code (IaC) for network configuration and change. Apply and maintain approved automation templates, Ansible playbooks and configuration patterns. Troubleshoot issues across both traditional networking and network automation workflows. Work closely with Senior Engineers and the Lead TDA to ensure delivery remains aligned with agreed designs, standards and governance. Identify issues, technical improvements and opportunities to enhance automation tooling and delivery processes. What We're Looking For You will be a practical engineer who is comfortable working across both networking and automation. Network engineering and network configuration. Ansible / Ansible Automation Platform. Network automation and orchestration. Infrastructure as Code (IaC) principles and practices. CI/CD pipelines and automated deployment workflows. Cisco network environments, ideally including Cisco NDFC. NetBox for network source-of-truth/IPAM/DCIM use cases. ServiceNow or similar ITSM/change-management platforms. Automation templates, playbooks and reusable configuration patterns. Pre- and post-change validation and troubleshooting. Working within established technical architecture, engineering standards and governance.
Senior ServiceNow Technical Consultant (STC) Rate: 598 per day (Inside IR35) Location: Predominantly remote with occasional attendance in London Contract Length: 2-3 months Security Clearance: Active SC Clearance required Your new company You will be supporting the Ministry of Justice (MOJ) on a short-term contract engagement, providing specialist ServiceNow consultancy expertise within an established ServiceNow environment. Your new role As a Senior ServiceNow Technical Consultant, you will deliver technical consultancy across ServiceNow ITSM and ITOM modules, supporting platform enhancements and backlog reduction activities. You will work closely with architects and client stakeholders to deliver successful project outcomes while ensuring the ServiceNow platform remains effective and optimised. Key responsibilities Deliver ServiceNow technical consultancy across ITSM and ITOM modules. Support backlog reduction and platform enhancement initiatives. Develop, configure and customise ServiceNow solutions. Troubleshoot and resolve complex technical issues. Collaborate with architects and client stakeholders to achieve project objectives. Essential skills and experience Strong ServiceNow development and configuration experience. Proven expertise within ServiceNow ITSM environments. Experience working within ServiceNow ITOM environments. ServiceNow platform customisation and workflow development experience. Active SC Clearance. Desirable skills and experience Previous public sector experience. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/09/2026
Contractor
Senior ServiceNow Technical Consultant (STC) Rate: 598 per day (Inside IR35) Location: Predominantly remote with occasional attendance in London Contract Length: 2-3 months Security Clearance: Active SC Clearance required Your new company You will be supporting the Ministry of Justice (MOJ) on a short-term contract engagement, providing specialist ServiceNow consultancy expertise within an established ServiceNow environment. Your new role As a Senior ServiceNow Technical Consultant, you will deliver technical consultancy across ServiceNow ITSM and ITOM modules, supporting platform enhancements and backlog reduction activities. You will work closely with architects and client stakeholders to deliver successful project outcomes while ensuring the ServiceNow platform remains effective and optimised. Key responsibilities Deliver ServiceNow technical consultancy across ITSM and ITOM modules. Support backlog reduction and platform enhancement initiatives. Develop, configure and customise ServiceNow solutions. Troubleshoot and resolve complex technical issues. Collaborate with architects and client stakeholders to achieve project objectives. Essential skills and experience Strong ServiceNow development and configuration experience. Proven expertise within ServiceNow ITSM environments. Experience working within ServiceNow ITOM environments. ServiceNow platform customisation and workflow development experience. Active SC Clearance. Desirable skills and experience Previous public sector experience. How to apply If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Network Implementation Engineer Pay Rate: 400 - 450 Per Day Inside IR35 Location: London - Various Sites Contract Length: Initial Six weeks I am working with one of the world's largest solutions company and have an exciting contract opportunity for an experienced Network Implementation Engineer to support a major programme of network deployments and infrastructure change across multiple London sites. As this is a hands on implementation role requiring strong Cisco networking expertise you will be involved throughout the deployment lifecycle, from discovery and planning through to configuration, migration, testing and handover. The successful contractor will need to be comfortable working independently in complex enterprise environments, engaging with technical teams, vendors and customers to deliver network changes successfully. Key Responsibilities Deliver greenfield and brownfield network implementations across complex enterprise environments Configure, test and commission Cisco Catalyst 9K, Cisco Meraki, routing, switching and wireless technologies Support network discovery, requirements validation, staging, deployment, migration, testing and handover Implement LAN, WAN, WLAN, VPN, SD WAN and internet connectivity solutions Work across Cisco Meraki, Cisco Catalyst, Cisco Nexus and Aruba Wireless environments Produce technical documentation including HLDs, LLDs, MOPs, migration plans, rollback plans, test plans and as built documentation Lead technical activity during deployments, cutovers and complex implementation issues Configure and troubleshoot Layer 2 and Layer 3 network environments Implement IOS, firmware and security upgrades while minimising disruption to live services Work closely with Architecture, Engineering, Security and Operations teams throughout project delivery Support network migrations, infrastructure refreshes and technology rollouts Identify technical risks, vulnerabilities and single points of failure and recommend appropriate improvements Provide technical guidance to customers around network upgrades, optimisation and new technology Support change management activity including implementation, validation and post change reviews Contribute to network monitoring, automation and service improvement initiatives Skills & Expertis Cisco Meraki Cisco Catalyst 9K switching Cisco Nexus BGP, OSPF, EIGRP and static routing VLANs, STP, RSTP, MST, VPC and EtherChannel LAN and WAN environments MPLS, DIA and VPN technologies Cisco Wireless LAN Controllers and Access Points Aruba Wireless Meraki Wireless and Cloud Management SD WAN technologies Palo Alto Firewalls Network monitoring and performance management tools ServiceNow or similar ITSM platforms Experience & Qualifications Bachelor's Degree in Engineering, Computer Science, Information Technology, or a related discipline. At least 7 years of hands-on experience designing and implementing enterprise network environments, with strong practical expertise in Cisco Meraki and Cisco Catalyst solutions. Strong design and implementation experience with: WLAN technologies, including Cisco Wireless LAN Controllers and access points, Aruba WLAN, and Meraki Wireless Proven experience in deploying and troubleshooting routers, switches, wireless infrastructure, firewalls, SD-WAN, and WAN circuits. Cisco LAN/WAN Cisco Meraki (Switching, Wireless, SD-WAN, Security Appliances) Palo Alto Firewalls SD-WAN Technologies Strong understanding of enterprise networking architecture, high availability, redundancy, and disaster recovery concepts. Experience managing major incidents, problem management, capacity management, and service improvement initiatives. Excellent stakeholder management, communication, and vendor coordination skills. Certifications such as CCNP Enterprise, CCNP Security, Cisco Meraki Solutions Specialist, PCNSA/PCNSE, Aruba Certified Professional, or equivalent are desirable. Preferred Candidate Profile Strong customer-facing and consulting experience. Ability to operate independently in a global network implementation and project delivery environment. Experience supporting large-scale enterprise and hybrid-cloud network infrastructures. Passion for automation, operational excellence, and continuous improvement. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
15/09/2026
Contractor
Network Implementation Engineer Pay Rate: 400 - 450 Per Day Inside IR35 Location: London - Various Sites Contract Length: Initial Six weeks I am working with one of the world's largest solutions company and have an exciting contract opportunity for an experienced Network Implementation Engineer to support a major programme of network deployments and infrastructure change across multiple London sites. As this is a hands on implementation role requiring strong Cisco networking expertise you will be involved throughout the deployment lifecycle, from discovery and planning through to configuration, migration, testing and handover. The successful contractor will need to be comfortable working independently in complex enterprise environments, engaging with technical teams, vendors and customers to deliver network changes successfully. Key Responsibilities Deliver greenfield and brownfield network implementations across complex enterprise environments Configure, test and commission Cisco Catalyst 9K, Cisco Meraki, routing, switching and wireless technologies Support network discovery, requirements validation, staging, deployment, migration, testing and handover Implement LAN, WAN, WLAN, VPN, SD WAN and internet connectivity solutions Work across Cisco Meraki, Cisco Catalyst, Cisco Nexus and Aruba Wireless environments Produce technical documentation including HLDs, LLDs, MOPs, migration plans, rollback plans, test plans and as built documentation Lead technical activity during deployments, cutovers and complex implementation issues Configure and troubleshoot Layer 2 and Layer 3 network environments Implement IOS, firmware and security upgrades while minimising disruption to live services Work closely with Architecture, Engineering, Security and Operations teams throughout project delivery Support network migrations, infrastructure refreshes and technology rollouts Identify technical risks, vulnerabilities and single points of failure and recommend appropriate improvements Provide technical guidance to customers around network upgrades, optimisation and new technology Support change management activity including implementation, validation and post change reviews Contribute to network monitoring, automation and service improvement initiatives Skills & Expertis Cisco Meraki Cisco Catalyst 9K switching Cisco Nexus BGP, OSPF, EIGRP and static routing VLANs, STP, RSTP, MST, VPC and EtherChannel LAN and WAN environments MPLS, DIA and VPN technologies Cisco Wireless LAN Controllers and Access Points Aruba Wireless Meraki Wireless and Cloud Management SD WAN technologies Palo Alto Firewalls Network monitoring and performance management tools ServiceNow or similar ITSM platforms Experience & Qualifications Bachelor's Degree in Engineering, Computer Science, Information Technology, or a related discipline. At least 7 years of hands-on experience designing and implementing enterprise network environments, with strong practical expertise in Cisco Meraki and Cisco Catalyst solutions. Strong design and implementation experience with: WLAN technologies, including Cisco Wireless LAN Controllers and access points, Aruba WLAN, and Meraki Wireless Proven experience in deploying and troubleshooting routers, switches, wireless infrastructure, firewalls, SD-WAN, and WAN circuits. Cisco LAN/WAN Cisco Meraki (Switching, Wireless, SD-WAN, Security Appliances) Palo Alto Firewalls SD-WAN Technologies Strong understanding of enterprise networking architecture, high availability, redundancy, and disaster recovery concepts. Experience managing major incidents, problem management, capacity management, and service improvement initiatives. Excellent stakeholder management, communication, and vendor coordination skills. Certifications such as CCNP Enterprise, CCNP Security, Cisco Meraki Solutions Specialist, PCNSA/PCNSE, Aruba Certified Professional, or equivalent are desirable. Preferred Candidate Profile Strong customer-facing and consulting experience. Ability to operate independently in a global network implementation and project delivery environment. Experience supporting large-scale enterprise and hybrid-cloud network infrastructures. Passion for automation, operational excellence, and continuous improvement. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Deerfoot Recruitment Solutions Limited
City, London
IBM Netcool / Observability Technical Lead Inside IR35 Contract -up to 827pd London Hybrid - 4 Days Onsite / 1 Day WFH per Week Banking Are you the person who knows exactly why an ObjectServer failover didn't behave as expected, and how to stop a flood of duplicate events before anyone else notices? If so, this is your opportunity to own an enterprise monitoring estate end to end, as the recognised technical authority. You'll join a leading global financial institution's Digital Engineering function, where 24/7 technology resilience isn't a nice-to-have, it's the whole point. As the Subject Matter Expert for the IBM Tivoli Netcool Omnibus (NOI) platform, you'll shape how thousands of infrastructure and application events are detected, correlated and actioned across EMEA, and you'll have genuine scope to modernise observability capability rather than simply keep the lights on. This is a hands-on technical leadership role with no direct reports, so your influence comes from your expertise, not a headcount. What You'll Be Doing Own the Netcool estate - administer, maintain and upgrade Omnibus, ObjectServers, Gateways, Probes, WebGUI and Impact, ensuring high availability, resilience and robust lifecycle management Engineer smarter event management - design and maintain correlation, suppression, deduplication, enrichment and automation rules that cut alert noise and sharpen operational response Onboard new services - bring new infrastructure, applications and cloud services into monitoring, working alongside infrastructure, middleware, network, application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding, and develop scripts that remove manual effort Set the standards - define monitoring policies, best practice and documentation, contribute to the observability roadmap, and mentor colleagues across operational and engineering teams What You'll Need Expert-level, hands-on experience with IBM Tivoli Netcool Omnibus (NOI) in large-scale enterprise environments, including Omnibus, Impact and WebGUI Strong grasp of Netcool architecture - ObjectServers, Probes, Gateways (ServiceNow, JDBC), plus failover and high-availability configurations Proven track record delivering platform upgrades, patching, migrations and lifecycle activities on mission-critical 24x7 platforms Strong SQL and ObjectServer database administration, with Impact development and administration experience Scripting and development capability across Impact Policy Language, Probe rules files, JavaScript, PowerShell and shell scripting (Bash, Korn Shell or similar) Solid Linux/UNIX administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical and non-technical audiences Desirable: IBM Tivoli Monitoring (ITM), Dynatrace, IBM Instana or OpenTelemetry, REST APIs/JSON/XML, cloud monitoring across AWS, Azure or GCP, container and Kubernetes monitoring, SRE practices, financial services or regulated environment experience, and leading technical improvement initiatives If you've held any of these roles or used these technologies/skills, this role could be a great fit: Netcool Engineer, Netcool Omnibus Administrator, Netcool Consultant, IBM Netcool Specialist, Tivoli Engineer, Tivoli Netcool SME, Monitoring Engineer, Monitoring Tools Engineer, Enterprise Monitoring Specialist, Event Management Engineer, Observability Engineer, Systems Monitoring Lead, Infrastructure Monitoring Analyst, ITM Administrator, NOI, ObjectServer, Netcool Impact, WebGUI, Probes and Gateways, ITIL, ServiceNow integration, Dynatrace, Instana, OpenTelemetry, SRE, Observability & Monitoring TPM, Systems Monitoring Technical Lead. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
15/09/2026
Contractor
IBM Netcool / Observability Technical Lead Inside IR35 Contract -up to 827pd London Hybrid - 4 Days Onsite / 1 Day WFH per Week Banking Are you the person who knows exactly why an ObjectServer failover didn't behave as expected, and how to stop a flood of duplicate events before anyone else notices? If so, this is your opportunity to own an enterprise monitoring estate end to end, as the recognised technical authority. You'll join a leading global financial institution's Digital Engineering function, where 24/7 technology resilience isn't a nice-to-have, it's the whole point. As the Subject Matter Expert for the IBM Tivoli Netcool Omnibus (NOI) platform, you'll shape how thousands of infrastructure and application events are detected, correlated and actioned across EMEA, and you'll have genuine scope to modernise observability capability rather than simply keep the lights on. This is a hands-on technical leadership role with no direct reports, so your influence comes from your expertise, not a headcount. What You'll Be Doing Own the Netcool estate - administer, maintain and upgrade Omnibus, ObjectServers, Gateways, Probes, WebGUI and Impact, ensuring high availability, resilience and robust lifecycle management Engineer smarter event management - design and maintain correlation, suppression, deduplication, enrichment and automation rules that cut alert noise and sharpen operational response Onboard new services - bring new infrastructure, applications and cloud services into monitoring, working alongside infrastructure, middleware, network, application and cloud teams Lead technical investigations - resolve platform incidents, event processing failures and integration problems, providing SME support during major incidents and driving root cause analysis Build integrations and automation - connect monitoring with ServiceNow, ITSM, reporting and automation tooling via gateways, APIs and event forwarding, and develop scripts that remove manual effort Set the standards - define monitoring policies, best practice and documentation, contribute to the observability roadmap, and mentor colleagues across operational and engineering teams What You'll Need Expert-level, hands-on experience with IBM Tivoli Netcool Omnibus (NOI) in large-scale enterprise environments, including Omnibus, Impact and WebGUI Strong grasp of Netcool architecture - ObjectServers, Probes, Gateways (ServiceNow, JDBC), plus failover and high-availability configurations Proven track record delivering platform upgrades, patching, migrations and lifecycle activities on mission-critical 24x7 platforms Strong SQL and ObjectServer database administration, with Impact development and administration experience Scripting and development capability across Impact Policy Language, Probe rules files, JavaScript, PowerShell and shell scripting (Bash, Korn Shell or similar) Solid Linux/UNIX administration skills and deep understanding of event processing, correlation and alert lifecycle management Experience integrating monitoring with ServiceNow and automation platforms Excellent troubleshooting and root cause analysis skills, within an ITIL-aligned Incident, Problem and Change environment Confident communication and stakeholder management with both technical and non-technical audiences Desirable: IBM Tivoli Monitoring (ITM), Dynatrace, IBM Instana or OpenTelemetry, REST APIs/JSON/XML, cloud monitoring across AWS, Azure or GCP, container and Kubernetes monitoring, SRE practices, financial services or regulated environment experience, and leading technical improvement initiatives If you've held any of these roles or used these technologies/skills, this role could be a great fit: Netcool Engineer, Netcool Omnibus Administrator, Netcool Consultant, IBM Netcool Specialist, Tivoli Engineer, Tivoli Netcool SME, Monitoring Engineer, Monitoring Tools Engineer, Enterprise Monitoring Specialist, Event Management Engineer, Observability Engineer, Systems Monitoring Lead, Infrastructure Monitoring Analyst, ITM Administrator, NOI, ObjectServer, Netcool Impact, WebGUI, Probes and Gateways, ITIL, ServiceNow integration, Dynatrace, Instana, OpenTelemetry, SRE, Observability & Monitoring TPM, Systems Monitoring Technical Lead. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.
ServiceNow Architect Contract Outside IR35 6 Months I'm currently looking to recruit a ServiceNow Architect to join my client on a contract basis. This is an exciting opportunity to take a senior architectural role for one of our clients in the transport industry. You would be working on complex transformation programmes and helping the organisation unlock the full potential of the ServiceNow platform. Key Responsibilities & Deliverables: Lead the technical architecture and design of complex ServiceNow solutions, translating business requirements into scalable platform architectures. Provide technical leadership to ServiceNow development teams through mentoring, code reviews, architectural reviews, and governance activities. Operate within a Technical Design Authority (TDA), ensuring alignment to architectural standards, best practices, and platform strategy. Support solution design, RFP responses, and the development of innovative ServiceNow propositions. Drive adoption of emerging technologies, including AI and GenAI capabilities within the ServiceNow ecosystem. Required Skills & Competencies: Expert-level experience in ServiceNow development and technical architecture. 5+ years' experience leading ServiceNow development teams and providing technical direction. Experience across at least three ServiceNow product lines outside of ITSM, including ITOM, ITAM, HAM/SAM, SPM, HRSD, CSM, or similar. Strong experience operating within Technical Design Authority environments and advising senior stakeholders. Experience integrating ServiceNow with cloud platforms such as AWS, Azure, or GCP. Role Details: Location: Remote Duration: 6 Months (Potential to extend) Rate: (Apply online only)/day outside IR35 ServiceNow Architect Contract Outside IR35 6 Months
10/09/2026
Contractor
ServiceNow Architect Contract Outside IR35 6 Months I'm currently looking to recruit a ServiceNow Architect to join my client on a contract basis. This is an exciting opportunity to take a senior architectural role for one of our clients in the transport industry. You would be working on complex transformation programmes and helping the organisation unlock the full potential of the ServiceNow platform. Key Responsibilities & Deliverables: Lead the technical architecture and design of complex ServiceNow solutions, translating business requirements into scalable platform architectures. Provide technical leadership to ServiceNow development teams through mentoring, code reviews, architectural reviews, and governance activities. Operate within a Technical Design Authority (TDA), ensuring alignment to architectural standards, best practices, and platform strategy. Support solution design, RFP responses, and the development of innovative ServiceNow propositions. Drive adoption of emerging technologies, including AI and GenAI capabilities within the ServiceNow ecosystem. Required Skills & Competencies: Expert-level experience in ServiceNow development and technical architecture. 5+ years' experience leading ServiceNow development teams and providing technical direction. Experience across at least three ServiceNow product lines outside of ITSM, including ITOM, ITAM, HAM/SAM, SPM, HRSD, CSM, or similar. Strong experience operating within Technical Design Authority environments and advising senior stakeholders. Experience integrating ServiceNow with cloud platforms such as AWS, Azure, or GCP. Role Details: Location: Remote Duration: 6 Months (Potential to extend) Rate: (Apply online only)/day outside IR35 ServiceNow Architect Contract Outside IR35 6 Months
Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to 577.76 p/d Umbrella inside IR35 Role purpose / summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: Service Desk (L1) Resolver Groups (L2/L3) Application Support Infrastructure & Network Teams Security Operations Cloud Providers Third-Party Suppliers Service and Business Owners Develop RACI matrices, escalation paths, and supplier operating models. Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define end-to-end operational data flows across: ServiceNow / ITSM platforms CMDB Monitoring and Event Management tools IAM platforms Endpoint Management solutions Security platforms Cloud environments Business applications Design integrations that improve automation, service visibility, reporting, and operational efficiency. Establish data ownership, governance, lineage, and data quality controls. Eliminate operational silos and improve end-to-end service observability. Service Integration & Governance Design service integration frameworks across multiple suppliers and internal support teams. Establish KPIs, SLAs, OLAs, XLAs, reporting, and governance models. Support service transitions, operational readiness, and continual service improvement initiatives. Automation & AI Identify opportunities for self-service, virtual agents, workflow automation, AI-assisted support, and ticket reduction. Drive improvements in user experience and operational efficiency through automation. Essential Experience 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services. Strong experience designing enterprise-scale Service Desk operating models. Experience within SIAM / multi-supplier environments. Expertise in shared responsibility models and service ownership frameworks. Strong understanding of operational data flows, service integration, and governance. Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models. Excellent stakeholder management and communication skills. Experience within Financial Services or highly regulated environments preferred. Preferred Experience working with global banking organisations. Understanding of operational resilience, regulatory controls, audit requirements, and outsourced service delivery models. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
10/09/2026
Contractor
Role Title: Service Desk Architect Contract: TBC Location: Sheffield. Hybrid 3 days per week onsite Rate: up to 577.76 p/d Umbrella inside IR35 Role purpose / summary Lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. Define service operating models, support architectures, shared responsibility frameworks, service integrations, and operational data flows to improve service quality, resilience, user experience, and governance. Key Responsibilities Service Architecture Define the Service Desk target operating model, architecture standards, and transformation roadmap. Design scalable, resilient, and secure support services aligned to business and technology strategies. Define support tiers, escalation models, service boundaries, and operational governance. Shared Responsibility Model Design and maintain accountability frameworks across: Service Desk (L1) Resolver Groups (L2/L3) Application Support Infrastructure & Network Teams Security Operations Cloud Providers Third-Party Suppliers Service and Business Owners Develop RACI matrices, escalation paths, and supplier operating models. Ensure clear ownership for incidents, service requests, problems, changes, knowledge, and service performance. Data Flows & Service Integration Define end-to-end operational data flows across: ServiceNow / ITSM platforms CMDB Monitoring and Event Management tools IAM platforms Endpoint Management solutions Security platforms Cloud environments Business applications Design integrations that improve automation, service visibility, reporting, and operational efficiency. Establish data ownership, governance, lineage, and data quality controls. Eliminate operational silos and improve end-to-end service observability. Service Integration & Governance Design service integration frameworks across multiple suppliers and internal support teams. Establish KPIs, SLAs, OLAs, XLAs, reporting, and governance models. Support service transitions, operational readiness, and continual service improvement initiatives. Automation & AI Identify opportunities for self-service, virtual agents, workflow automation, AI-assisted support, and ticket reduction. Drive improvements in user experience and operational efficiency through automation. Essential Experience 8+ years in Service Management, Service Desk Architecture, IT Operations, or Workplace Services. Strong experience designing enterprise-scale Service Desk operating models. Experience within SIAM / multi-supplier environments. Expertise in shared responsibility models and service ownership frameworks. Strong understanding of operational data flows, service integration, and governance. Hands-on experience with ServiceNow, CMDB, monitoring tools, IAM, endpoint management, and cloud support models. Excellent stakeholder management and communication skills. Experience within Financial Services or highly regulated environments preferred. Preferred Experience working with global banking organisations. Understanding of operational resilience, regulatory controls, audit requirements, and outsourced service delivery models. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Third Nexus Group Limited
Cambridge, Cambridgeshire
Network Engineer Cambridge 6 months+ contract Up to 400pd Inside IR35 Provide specialist expertise to establish and maintain NetBox as the authoritative source of record for enterprise network data, ensuring accurate, trusted, and governed network inventory through automated discovery, data assurance, and integration with enterprise platforms. The role focuses on network data governance, ITSM integration, automation expansion, documentation standards, platform optimisation, network baselining and development of a strategic roadmap towards Site Reliability Engineering (SRE) practices. Key Responsibilities Review the existing network data landscape, including current data sources, data quality, and data flows between network management, monitoring, automation, and IT service management platforms. Assess the current NetBox implementation and identify opportunities to improve data modelling, governance, discovery, assurance, and integrations. Develop and enhance the NetBox platform to support enterprise network inventory and lifecycle management. Design and implement automated discovery and data assurance capabilities to improve the completeness, accuracy, and integrity of network data. Define and maintain the NetBox data model, ensuring it supports operational, automation, and business requirements. Establish processes and controls to ensure NetBox remains the trusted source of record for network assets, topology, IP addressing, and associated metadata. Design, implement, and enhance integrations with network management and assurance platforms, including Cisco Catalyst Centre, to automate the discovery, validation, and enrichment of network data. Develop and enhance integrations between NetBox and enterprise platforms, including ServiceNow, to support accurate and automated CMDB population and synchronisation. Develop supporting automation, documentation, and operational processes to maintain data quality and governance. Provide knowledge transfer and recommendations to support the ongoing evolution of the platform and its data ecosystem. Develop and enforce network naming conventions, taxonomy standards and hierarchical data models. Enhance the network data presentation layer, reporting structures and governance controls. Perform network device baselining, configuration validation and continual data-quality reviews. Support integrations between the Network Source of Truth and ServiceNow CMDB/ITSM. Expand network automation using Python, Ansible, REST APIs and, where applicable, Terraform. Automate network discovery, compliance reporting, auditing and configuration validation. Develop reusable automation workflows, operational runbooks and controlled implementation processes. Implement new platform features and reduce repetitive manual activity. Define and develop a roadmap towards Network SRE practices. Propose service reliability measures, including relevant KPIs, SLIs and SLOs. Identify opportunities for proactive monitoring, fault prevention and self-healing automation. Work with Operations, Security, Architecture, Platform and ITSM teams to improve resilience and reliability. Required Technical Skills Network Source of Truth, IRM, IPAM & DCIM Hands-on experience with one or more of: NetBox, Nautobot, IP Fabric, Auvik, SolarWinds, Device42 or Infoblox. Core Networking Strong knowledge of routing and switching, TCP/IP, BGP, OSPF, MPLS, VLANs, WAN/LAN, SD-WAN and network security fundamentals. Automation Practical capability in Python, Ansible and REST APIs. Experience with Terraform, PowerShell and Git/GitHub is desirable. Monitoring & Observability Experience with network monitoring or observability platforms such as netbox, SolarWinds, Auvik, IP Fabric, LogicMonitor, Dynatrace, Azure Monitor or Grafana
10/09/2026
Contractor
Network Engineer Cambridge 6 months+ contract Up to 400pd Inside IR35 Provide specialist expertise to establish and maintain NetBox as the authoritative source of record for enterprise network data, ensuring accurate, trusted, and governed network inventory through automated discovery, data assurance, and integration with enterprise platforms. The role focuses on network data governance, ITSM integration, automation expansion, documentation standards, platform optimisation, network baselining and development of a strategic roadmap towards Site Reliability Engineering (SRE) practices. Key Responsibilities Review the existing network data landscape, including current data sources, data quality, and data flows between network management, monitoring, automation, and IT service management platforms. Assess the current NetBox implementation and identify opportunities to improve data modelling, governance, discovery, assurance, and integrations. Develop and enhance the NetBox platform to support enterprise network inventory and lifecycle management. Design and implement automated discovery and data assurance capabilities to improve the completeness, accuracy, and integrity of network data. Define and maintain the NetBox data model, ensuring it supports operational, automation, and business requirements. Establish processes and controls to ensure NetBox remains the trusted source of record for network assets, topology, IP addressing, and associated metadata. Design, implement, and enhance integrations with network management and assurance platforms, including Cisco Catalyst Centre, to automate the discovery, validation, and enrichment of network data. Develop and enhance integrations between NetBox and enterprise platforms, including ServiceNow, to support accurate and automated CMDB population and synchronisation. Develop supporting automation, documentation, and operational processes to maintain data quality and governance. Provide knowledge transfer and recommendations to support the ongoing evolution of the platform and its data ecosystem. Develop and enforce network naming conventions, taxonomy standards and hierarchical data models. Enhance the network data presentation layer, reporting structures and governance controls. Perform network device baselining, configuration validation and continual data-quality reviews. Support integrations between the Network Source of Truth and ServiceNow CMDB/ITSM. Expand network automation using Python, Ansible, REST APIs and, where applicable, Terraform. Automate network discovery, compliance reporting, auditing and configuration validation. Develop reusable automation workflows, operational runbooks and controlled implementation processes. Implement new platform features and reduce repetitive manual activity. Define and develop a roadmap towards Network SRE practices. Propose service reliability measures, including relevant KPIs, SLIs and SLOs. Identify opportunities for proactive monitoring, fault prevention and self-healing automation. Work with Operations, Security, Architecture, Platform and ITSM teams to improve resilience and reliability. Required Technical Skills Network Source of Truth, IRM, IPAM & DCIM Hands-on experience with one or more of: NetBox, Nautobot, IP Fabric, Auvik, SolarWinds, Device42 or Infoblox. Core Networking Strong knowledge of routing and switching, TCP/IP, BGP, OSPF, MPLS, VLANs, WAN/LAN, SD-WAN and network security fundamentals. Automation Practical capability in Python, Ansible and REST APIs. Experience with Terraform, PowerShell and Git/GitHub is desirable. Monitoring & Observability Experience with network monitoring or observability platforms such as netbox, SolarWinds, Auvik, IP Fabric, LogicMonitor, Dynatrace, Azure Monitor or Grafana
S/4HANA - Coupa Integration Architect Rate: 598 Clearance required: BPSS - Right to work in the UK Interview process: Tech IV Location: Remote - need to be flexible if there is an adhoc requirement for travel. Job Description: Proven experience delivering global integrations between Coupa and SAP S/4HANA for complex organisations, from design through cutover and Hypercare. Hands-on proficiency building and managing APIs (REST/JSON, OData), IDocs, and BAPIs, including schema design, error handling, and performance tuning. Strong knowledge of Coupa configuration in the context of integration (supplier and ERP integrations, master data sync, COA/segments, approvals, tax, receiving, invoicing, and payment status updates). Strong knowledge of SAP S/4HANA Procurement/MM and FI-AP objects and processes (vendors/business partners, purchasing orgs, POs, service entry sheets, GRs, invoices, GL/CC/WBS, tax determination). Experience with integration middleware or platforms (e.g., SAP Integration Suite/CPI, MuleSoft, Dell Boomi, Azure Integration Services), including security, monitoring, and CI/CD. Excellent stakeholder management and communication skills with Business and IT; ability to articulate complex integration concepts to cross-functional audiences. Comfortable with ambiguity; agile and outcomes-focused mindset; experience working with upstream/downstream products (e.g., MDG, ServiceNow) and third-party providers. Familiarity with project tools and ALM (e.g., JIRA, Azure DevOps, Smartsheet, SolMan) and with test automation for interfaces. Understanding of both Indirect and Direct Procurement process flows and data impacts across P2P and AP. Skills and Capabilities Essential Personal: Self-motivated, able to prioritise and meet challenging deadlines; credible, resilient, and comfortable challenging the status quo to drive the best integration outcomes. Technical: API Engineering (REST/OData), specification using OpenAPI/Swagger, Postman-based testing. SAP integration artefacts (IDoc types for vendor, PO, GR, invoice; BAPI/RFC; ALE; OData services). Coupa integration configuration (master data imports/exports, suppliers, COA, transactional flows, SFTP/API, file formats). Security (OAuth2, mTLS, certificates, key management), and data protection. Monitoring/Observability (CPI/MuleSoft dashboards, Splunk/App Insights, alerting, trace correlation). CI/CD for integrations (Git, branching/versioning, automated deployment). Delivery: Able to plan and manage large integration work efforts, dependencies, and environment strategy across multiple waves. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
09/09/2026
Contractor
S/4HANA - Coupa Integration Architect Rate: 598 Clearance required: BPSS - Right to work in the UK Interview process: Tech IV Location: Remote - need to be flexible if there is an adhoc requirement for travel. Job Description: Proven experience delivering global integrations between Coupa and SAP S/4HANA for complex organisations, from design through cutover and Hypercare. Hands-on proficiency building and managing APIs (REST/JSON, OData), IDocs, and BAPIs, including schema design, error handling, and performance tuning. Strong knowledge of Coupa configuration in the context of integration (supplier and ERP integrations, master data sync, COA/segments, approvals, tax, receiving, invoicing, and payment status updates). Strong knowledge of SAP S/4HANA Procurement/MM and FI-AP objects and processes (vendors/business partners, purchasing orgs, POs, service entry sheets, GRs, invoices, GL/CC/WBS, tax determination). Experience with integration middleware or platforms (e.g., SAP Integration Suite/CPI, MuleSoft, Dell Boomi, Azure Integration Services), including security, monitoring, and CI/CD. Excellent stakeholder management and communication skills with Business and IT; ability to articulate complex integration concepts to cross-functional audiences. Comfortable with ambiguity; agile and outcomes-focused mindset; experience working with upstream/downstream products (e.g., MDG, ServiceNow) and third-party providers. Familiarity with project tools and ALM (e.g., JIRA, Azure DevOps, Smartsheet, SolMan) and with test automation for interfaces. Understanding of both Indirect and Direct Procurement process flows and data impacts across P2P and AP. Skills and Capabilities Essential Personal: Self-motivated, able to prioritise and meet challenging deadlines; credible, resilient, and comfortable challenging the status quo to drive the best integration outcomes. Technical: API Engineering (REST/OData), specification using OpenAPI/Swagger, Postman-based testing. SAP integration artefacts (IDoc types for vendor, PO, GR, invoice; BAPI/RFC; ALE; OData services). Coupa integration configuration (master data imports/exports, suppliers, COA, transactional flows, SFTP/API, file formats). Security (OAuth2, mTLS, certificates, key management), and data protection. Monitoring/Observability (CPI/MuleSoft dashboards, Splunk/App Insights, alerting, trace correlation). CI/CD for integrations (Git, branching/versioning, automated deployment). Delivery: Able to plan and manage large integration work efforts, dependencies, and environment strategy across multiple waves. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
We are looking for an experienced ServiceNow Senior Solutions Architect to join our ServiceNow Practice who can bring their knowledge into the practice and help shape its evolution and growth. The role will provide a great opportunity to work on some unique and interesting projects that test the boundaries of the Now platform. To this end you will need to be innovative and enthusiastic and able to collaborate with other ServiceNow experts elsewhere in SopraSteria and with ServiceNow. In return SopraSteria offers you a great working and learning environment, one in which there are plenty of opportunities to develop your skills and qualifications within the ServiceNow platform and beyond. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. What you'll be doing: Solution Architecture Lead the architecture and design of enterprise ServiceNow solutions across the full project lifecycle. Translate business requirements into scalable, secure and supportable solution designs. Produce high-quality solution architectures aligned to ServiceNow best practice. Design solutions that balance business needs, technical quality and long-term platform sustainability. Technical Leadership Provide architectural guidance to project teams throughout delivery. Collaborate with Platform Owners, Technical Consultants and Developers to ensure solutions align with architectural standards. Support technical decision-making, design reviews and governance activities. Promote engineering best practice across the ServiceNow Practice. Enterprise Integration Design enterprise integration solutions using IntegrationHub, APIs and standard integration patterns. Support architecture for integrations with cloud and on-premise applications. Ensure solutions are scalable, resilient and secure. Platform Governance Contribute to architectural standards, governance frameworks and technical roadmaps. Promote reuse, standardisation and maintainable solution design. Ensure solutions align with ServiceNow platform strategy and industry best practice. Stakeholder Engagement Build trusted relationships with technical and business stakeholders. Communicate complex technical concepts clearly to both technical and non-technical audiences. Support pre-sales activities, technical workshops and solution discussions where required. What you'll bring: • Significant experience designing enterprise ServiceNow solutions within complex enterprise or multi-client environments. • Experience working as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant with solution design responsibilities. • Strong understanding of ServiceNow platform architecture and solution design principles. • Strong architectural experience across one or more core ServiceNow product areas (e.g. ITSM, ITOM, CSM or HRSD), with the ability to design solutions across the wider ServiceNow platform. • Experience designing enterprise integrations using APIs, IntegrationHub and common integration patterns. • Good understanding of ServiceNow platform capabilities, extensibility and development best practice. • Experience establishing architectural standards, governance and technical roadmaps. • Experience translating business requirements into enterprise solution designs. • ServiceNow CTA certification, or progress towards CTA with demonstrable experience leading enterprise-scale ServiceNow solution architecture. • ServiceNow Certified System Administrator (CSA) or equivalent practical experience. • ITIL v4 Foundation or higher. • Hold, or be eligible to obtain, UK Security Clearance (SC) It would be great if you had • Experience working within secure or highly regulated environments. • Experience with MID Servers, Discovery, CMDB and Service Mapping. • Experience with secure-by-design principles. • Experience mentoring technical teams or leading architectural communities. • ITIL v4 certification. • Experience supporting pre-sales or technical consultancy activities. • ServiceNow CTA certification • ServiceNow Certified Implementation Specialist (CIS). If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time/Part-time, Permanent/Fixed Term Contract. Location: Any UK site, Hybrid working, office based 1 day a week or as required. Security Clearance Level: SC Internal Recruiter: Ross Salary: £84,000 - £104,000 per annum Benefits: Bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? We combine the full power of Sopra Steria's Insight, Technology and Transformation capabilities to deliver positive, meaningful and long-lasting outcomes for our clients. We're the partner of choice for organisations who are looking to tackle the most complex problems with new solutions. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
09/09/2026
Full time
We are looking for an experienced ServiceNow Senior Solutions Architect to join our ServiceNow Practice who can bring their knowledge into the practice and help shape its evolution and growth. The role will provide a great opportunity to work on some unique and interesting projects that test the boundaries of the Now platform. To this end you will need to be innovative and enthusiastic and able to collaborate with other ServiceNow experts elsewhere in SopraSteria and with ServiceNow. In return SopraSteria offers you a great working and learning environment, one in which there are plenty of opportunities to develop your skills and qualifications within the ServiceNow platform and beyond. We can offer great career progression opportunities, ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities. Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance. What you'll be doing: Solution Architecture Lead the architecture and design of enterprise ServiceNow solutions across the full project lifecycle. Translate business requirements into scalable, secure and supportable solution designs. Produce high-quality solution architectures aligned to ServiceNow best practice. Design solutions that balance business needs, technical quality and long-term platform sustainability. Technical Leadership Provide architectural guidance to project teams throughout delivery. Collaborate with Platform Owners, Technical Consultants and Developers to ensure solutions align with architectural standards. Support technical decision-making, design reviews and governance activities. Promote engineering best practice across the ServiceNow Practice. Enterprise Integration Design enterprise integration solutions using IntegrationHub, APIs and standard integration patterns. Support architecture for integrations with cloud and on-premise applications. Ensure solutions are scalable, resilient and secure. Platform Governance Contribute to architectural standards, governance frameworks and technical roadmaps. Promote reuse, standardisation and maintainable solution design. Ensure solutions align with ServiceNow platform strategy and industry best practice. Stakeholder Engagement Build trusted relationships with technical and business stakeholders. Communicate complex technical concepts clearly to both technical and non-technical audiences. Support pre-sales activities, technical workshops and solution discussions where required. What you'll bring: • Significant experience designing enterprise ServiceNow solutions within complex enterprise or multi-client environments. • Experience working as a ServiceNow Architect, Technical Architect, Principal Consultant or Lead Consultant with solution design responsibilities. • Strong understanding of ServiceNow platform architecture and solution design principles. • Strong architectural experience across one or more core ServiceNow product areas (e.g. ITSM, ITOM, CSM or HRSD), with the ability to design solutions across the wider ServiceNow platform. • Experience designing enterprise integrations using APIs, IntegrationHub and common integration patterns. • Good understanding of ServiceNow platform capabilities, extensibility and development best practice. • Experience establishing architectural standards, governance and technical roadmaps. • Experience translating business requirements into enterprise solution designs. • ServiceNow CTA certification, or progress towards CTA with demonstrable experience leading enterprise-scale ServiceNow solution architecture. • ServiceNow Certified System Administrator (CSA) or equivalent practical experience. • ITIL v4 Foundation or higher. • Hold, or be eligible to obtain, UK Security Clearance (SC) It would be great if you had • Experience working within secure or highly regulated environments. • Experience with MID Servers, Discovery, CMDB and Service Mapping. • Experience with secure-by-design principles. • Experience mentoring technical teams or leading architectural communities. • ITIL v4 certification. • Experience supporting pre-sales or technical consultancy activities. • ServiceNow CTA certification • ServiceNow Certified Implementation Specialist (CIS). If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time/Part-time, Permanent/Fixed Term Contract. Location: Any UK site, Hybrid working, office based 1 day a week or as required. Security Clearance Level: SC Internal Recruiter: Ross Salary: £84,000 - £104,000 per annum Benefits: Bonus, £6,600 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? We combine the full power of Sopra Steria's Insight, Technology and Transformation capabilities to deliver positive, meaningful and long-lasting outcomes for our clients. We're the partner of choice for organisations who are looking to tackle the most complex problems with new solutions. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Are you passionate about designing and developing innovative ServiceNow solutions that help organisations manage risk, drive compliance, and deliver meaningful business outcomes? We're looking for a Senior ServiceNow Technical Consultant / Developer to join our growing ServiceNow practice. While experience across Enterprise Asset Management (EAM), Field Service Management (FSM), or Integrated Risk Management (IRM) is valued, this role has a particular focus on the development, enhancement, and optimisation of ServiceNow Integrated Risk Management (IRM) solutions. Working alongside highly skilled consultants, architects, and technical specialists, you'll play a leading role in delivering complex ServiceNow implementations for a diverse client base. You'll be empowered to influence solution design, contribute to technical strategy, and mentor colleagues while continuing your own professional development through ServiceNow learning paths and certifications. We can offer great career progression opportunities, the ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities. What you'll be doing: Leading the design, configuration, development, and deployment of ServiceNow solutions, with a primary focus on Integrated Risk Management (IRM) and opportunities across EAM and FSM. Designing and implementing scalable workflows, data models, security controls, and governance frameworks aligned with ServiceNow best practice. Translating business requirements into innovative technical solutions that support risk, compliance, asset, and field service processes. Developing and supporting integrations using IntegrationHub, APIs, and third-party platforms to maximise business value. Troubleshooting complex technical challenges, driving platform optimisation, and reducing technical debt across client environments. Mentoring junior team members and promoting engineering excellence, continuous improvement, and knowledge sharing. What you'll bring: Strong hands-on experience delivering solutions on the ServiceNow platform. Practical experience implementing and developing ServiceNow Integrated Risk Management (IRM), including risk, control, compliance, and issue management processes. Expertise in JavaScript, Glide API, Flow Designer, ServiceNow scripting, APIs, Service Portal, and UI Builder. Strong understanding of ServiceNow platform architecture, integrations, security, and DevOps practices. Relevant ServiceNow certifications aligned with your area of expertise. Experience delivering technical solutions within complex enterprise or multi-client environments. It would be great if you had: Experience with ServiceNow Enterprise Asset Management (EAM) and/or Field Service Management (FSM). Expertise in CMDB implementation and governance, including CSDM, Discovery, and Service Mapping. ITIL v3/v4, Agile, or Scrum certifications. Experience working within self-hosted and/or domain-separated ServiceNow environments. ServiceNow implementation certifications relevant to EAM, FSM, or IRM. Experience within Public Sector or government organisations, alongside project leadership and mentoring experience. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: UK Wide / Hybrid. Security Clearance Level: SC Cleared or eligible for SC clearance Internal Recruiter: Ross Salary: £50,000 - £70,000 per annum Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Strategic Digital Solutions (SDS): With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing - creating value for all. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
09/09/2026
Full time
Are you passionate about designing and developing innovative ServiceNow solutions that help organisations manage risk, drive compliance, and deliver meaningful business outcomes? We're looking for a Senior ServiceNow Technical Consultant / Developer to join our growing ServiceNow practice. While experience across Enterprise Asset Management (EAM), Field Service Management (FSM), or Integrated Risk Management (IRM) is valued, this role has a particular focus on the development, enhancement, and optimisation of ServiceNow Integrated Risk Management (IRM) solutions. Working alongside highly skilled consultants, architects, and technical specialists, you'll play a leading role in delivering complex ServiceNow implementations for a diverse client base. You'll be empowered to influence solution design, contribute to technical strategy, and mentor colleagues while continuing your own professional development through ServiceNow learning paths and certifications. We can offer great career progression opportunities, the ability to be based anywhere across the UK, benefits which you can flex to meet your needs, and training and development opportunities. What you'll be doing: Leading the design, configuration, development, and deployment of ServiceNow solutions, with a primary focus on Integrated Risk Management (IRM) and opportunities across EAM and FSM. Designing and implementing scalable workflows, data models, security controls, and governance frameworks aligned with ServiceNow best practice. Translating business requirements into innovative technical solutions that support risk, compliance, asset, and field service processes. Developing and supporting integrations using IntegrationHub, APIs, and third-party platforms to maximise business value. Troubleshooting complex technical challenges, driving platform optimisation, and reducing technical debt across client environments. Mentoring junior team members and promoting engineering excellence, continuous improvement, and knowledge sharing. What you'll bring: Strong hands-on experience delivering solutions on the ServiceNow platform. Practical experience implementing and developing ServiceNow Integrated Risk Management (IRM), including risk, control, compliance, and issue management processes. Expertise in JavaScript, Glide API, Flow Designer, ServiceNow scripting, APIs, Service Portal, and UI Builder. Strong understanding of ServiceNow platform architecture, integrations, security, and DevOps practices. Relevant ServiceNow certifications aligned with your area of expertise. Experience delivering technical solutions within complex enterprise or multi-client environments. It would be great if you had: Experience with ServiceNow Enterprise Asset Management (EAM) and/or Field Service Management (FSM). Expertise in CMDB implementation and governance, including CSDM, Discovery, and Service Mapping. ITIL v3/v4, Agile, or Scrum certifications. Experience working within self-hosted and/or domain-separated ServiceNow environments. ServiceNow implementation certifications relevant to EAM, FSM, or IRM. Experience within Public Sector or government organisations, alongside project leadership and mentoring experience. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: UK Wide / Hybrid. Security Clearance Level: SC Cleared or eligible for SC clearance Internal Recruiter: Ross Salary: £50,000 - £70,000 per annum Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Strategic Digital Solutions (SDS): With a long history of delivering transformation, we've developed a market-leading partnership ecosystem to provide business services of the future and shape valuable, positive outcomes for communities. We empower our clients by providing innovative solutions and commercial models that help them meet their business needs, drive operational efficiencies, and deliver impactful value creation. We remain committed to values of excellence, empathy and respect to produce transformative outcomes in business processing - creating value for all. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
UK Hybrid Up to 105,000 + bonus & benefits I'm working with a growing ServiceNow consultancy looking to appoint an experienced ServiceNow HR Architect to lead the design and architecture of HR Service Delivery solutions across large-scale enterprise programmes. You'll be responsible for defining how ServiceNow HRSD solutions are designed and implemented, ensuring they are scalable, maintainable and aligned with wider business and HR objectives. Working closely with business stakeholders, platform teams and delivery resources, you'll provide architectural leadership throughout the design and implementation lifecycle. This role would suit someone who enjoys balancing business requirements with technical design, whilst remaining close enough to delivery to ensure successful outcomes. What you'll be doing Leading architecture and solution design for ServiceNow HRSD implementations Designing solutions across HR Case Management, Employee Center, Knowledge Management and Lifecycle Events Working with business and technical stakeholders to understand requirements and translate them into practical platform solutions Defining architecture standards, design principles and platform governance Producing and reviewing high-level and detailed solution designs Providing guidance on integrations, security, data structures and overall platform design Supporting delivery teams throughout implementation and deployment activities Reviewing configuration approaches and ensuring alignment with ServiceNow best practice Working with HR technology teams and third-party systems to design integration solutions Identifying opportunities to improve processes through automation and workflow design Providing architectural oversight across multiple workstreams and initiatives Contributing to the ongoing development of ServiceNow capabilities, architecture standards and platform roadmaps What we're looking for You'll likely be operating as a ServiceNow Architect, Solution Architect, Lead Consultant or Senior HRSD Specialist , with experience delivering ServiceNow HRSD solutions within large or complex organisations. We're particularly interested in people who can demonstrate: Strong ServiceNow HRSD architecture experience Experience across multiple ServiceNow implementations or enhancement programmes Knowledge of HR Case Management, Employee Center, Lifecycle Events and Knowledge Management Experience integrating ServiceNow with enterprise HR platforms such as Workday, SuccessFactors or equivalent systems Strong understanding of ServiceNow platform capabilities and best practice Experience producing architecture documentation and solution designs Excellent stakeholder engagement and communication skills The ability to bridge the gap between business requirements and technical delivery A collaborative approach to working with delivery, product and platform teams Experience working across complex, multi-stakeholder programmes ServiceNow certifications such as CSA, CIS-HRSD, CAD or CTA would be beneficial. The opportunity This is an opportunity to join a growing ServiceNow capability working on large-scale HR transformation and platform initiatives . You'll have the opportunity to influence architecture standards, work with experienced ServiceNow professionals and play a key role in the continued development of HRSD capabilities. The role combines strategic architecture with hands-on involvement in solution design and delivery, giving you the opportunity to see solutions through from initial discovery and design to implementation and continual improvement. Package Up to 105,000 + bonus and extensive benefits , depending on experience. The role is hybrid, with flexibility around home working and occasional travel where required. If you're a ServiceNow HR Architect looking for an opportunity to take ownership of solution design and architecture within a complex ServiceNow environment, I'd be keen to speak. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
08/09/2026
Full time
UK Hybrid Up to 105,000 + bonus & benefits I'm working with a growing ServiceNow consultancy looking to appoint an experienced ServiceNow HR Architect to lead the design and architecture of HR Service Delivery solutions across large-scale enterprise programmes. You'll be responsible for defining how ServiceNow HRSD solutions are designed and implemented, ensuring they are scalable, maintainable and aligned with wider business and HR objectives. Working closely with business stakeholders, platform teams and delivery resources, you'll provide architectural leadership throughout the design and implementation lifecycle. This role would suit someone who enjoys balancing business requirements with technical design, whilst remaining close enough to delivery to ensure successful outcomes. What you'll be doing Leading architecture and solution design for ServiceNow HRSD implementations Designing solutions across HR Case Management, Employee Center, Knowledge Management and Lifecycle Events Working with business and technical stakeholders to understand requirements and translate them into practical platform solutions Defining architecture standards, design principles and platform governance Producing and reviewing high-level and detailed solution designs Providing guidance on integrations, security, data structures and overall platform design Supporting delivery teams throughout implementation and deployment activities Reviewing configuration approaches and ensuring alignment with ServiceNow best practice Working with HR technology teams and third-party systems to design integration solutions Identifying opportunities to improve processes through automation and workflow design Providing architectural oversight across multiple workstreams and initiatives Contributing to the ongoing development of ServiceNow capabilities, architecture standards and platform roadmaps What we're looking for You'll likely be operating as a ServiceNow Architect, Solution Architect, Lead Consultant or Senior HRSD Specialist , with experience delivering ServiceNow HRSD solutions within large or complex organisations. We're particularly interested in people who can demonstrate: Strong ServiceNow HRSD architecture experience Experience across multiple ServiceNow implementations or enhancement programmes Knowledge of HR Case Management, Employee Center, Lifecycle Events and Knowledge Management Experience integrating ServiceNow with enterprise HR platforms such as Workday, SuccessFactors or equivalent systems Strong understanding of ServiceNow platform capabilities and best practice Experience producing architecture documentation and solution designs Excellent stakeholder engagement and communication skills The ability to bridge the gap between business requirements and technical delivery A collaborative approach to working with delivery, product and platform teams Experience working across complex, multi-stakeholder programmes ServiceNow certifications such as CSA, CIS-HRSD, CAD or CTA would be beneficial. The opportunity This is an opportunity to join a growing ServiceNow capability working on large-scale HR transformation and platform initiatives . You'll have the opportunity to influence architecture standards, work with experienced ServiceNow professionals and play a key role in the continued development of HRSD capabilities. The role combines strategic architecture with hands-on involvement in solution design and delivery, giving you the opportunity to see solutions through from initial discovery and design to implementation and continual improvement. Package Up to 105,000 + bonus and extensive benefits , depending on experience. The role is hybrid, with flexibility around home working and occasional travel where required. If you're a ServiceNow HR Architect looking for an opportunity to take ownership of solution design and architecture within a complex ServiceNow environment, I'd be keen to speak. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
AI Automation Engineer Employment Type: Permanent Location: Sussex (Hybrid - 1 day onsite per week) Salary: 45,000 - 60,000 The Opportunity An exciting opportunity has arisen for an AI Automation Engineer to join a growing Intelligent Automation and Process Engineering function within a major UK organisation. This is a newly developing capability focused on using AI, Microsoft Copilot and Microsoft Power Platform to transform how work is delivered across the organisation. You'll design and deliver automation solutions that improve business processes, create efficiencies and enhance experiences for both customers and colleagues. You'll have the opportunity to work with emerging AI technologies while helping establish best practice, governance and standards across a growing automation ecosystem. What You'll Be Doing Design and develop AI-powered automation solutions across Microsoft 365. Build workflows, applications and integrations using Power Platform. Develop solutions using Power Automate, Power Apps and Power Pages. Leverage Microsoft Copilot and Copilot Agents to deliver intelligent automation. Work with stakeholders to identify opportunities for process improvement and automation. Design secure, scalable and supportable automation solutions. Troubleshoot and resolve technical issues across automation solutions. Contribute to governance, standards, documentation and best practice. Support the adoption and continuous improvement of AI and automation capabilities. Stay up to date with emerging AI and automation technologies. What We're Looking For Essential Experience Commercial experience developing automation solutions within Microsoft 365. Strong hands-on experience with Power Automate, including Cloud and/or Desktop. Experience with Power Apps and Power Pages. Experience working with Copilot Agents, Microsoft Copilot or similar AI-enabled automation technologies. Strong understanding of workflow design, automation and system integration. Understanding of security and governance principles, including DLP, RBAC and identity management. Strong troubleshooting and problem-solving abilities. Experience with software development lifecycle practices, including testing, CI/CD and technical documentation. Please note: This role is focused on Microsoft 365 and Power Platform automation rather than Dynamics 365. Desirable Experience Experience with Copilot Studio and AI-enabled automation. Microsoft Power Platform certifications such as PL-100, PL-200 or PL-400. Azure certifications such as AZ-900, AI-900 or AZ-204. API-led integration or event-driven architecture. Experience with Alteryx or other data-driven automation tools. Exposure to platforms such as ServiceNow, SAP or GIS. Experience contributing to automation governance, standards or platform adoption. A strong interest in emerging AI technologies and digital transformation. What's On Offer? The opportunity to work with Microsoft Copilot, Power Platform and emerging AI technologies. Join a newly developing Intelligent Automation capability with significant scope for growth. The opportunity to influence engineering standards, governance and best practice.
04/09/2026
Full time
AI Automation Engineer Employment Type: Permanent Location: Sussex (Hybrid - 1 day onsite per week) Salary: 45,000 - 60,000 The Opportunity An exciting opportunity has arisen for an AI Automation Engineer to join a growing Intelligent Automation and Process Engineering function within a major UK organisation. This is a newly developing capability focused on using AI, Microsoft Copilot and Microsoft Power Platform to transform how work is delivered across the organisation. You'll design and deliver automation solutions that improve business processes, create efficiencies and enhance experiences for both customers and colleagues. You'll have the opportunity to work with emerging AI technologies while helping establish best practice, governance and standards across a growing automation ecosystem. What You'll Be Doing Design and develop AI-powered automation solutions across Microsoft 365. Build workflows, applications and integrations using Power Platform. Develop solutions using Power Automate, Power Apps and Power Pages. Leverage Microsoft Copilot and Copilot Agents to deliver intelligent automation. Work with stakeholders to identify opportunities for process improvement and automation. Design secure, scalable and supportable automation solutions. Troubleshoot and resolve technical issues across automation solutions. Contribute to governance, standards, documentation and best practice. Support the adoption and continuous improvement of AI and automation capabilities. Stay up to date with emerging AI and automation technologies. What We're Looking For Essential Experience Commercial experience developing automation solutions within Microsoft 365. Strong hands-on experience with Power Automate, including Cloud and/or Desktop. Experience with Power Apps and Power Pages. Experience working with Copilot Agents, Microsoft Copilot or similar AI-enabled automation technologies. Strong understanding of workflow design, automation and system integration. Understanding of security and governance principles, including DLP, RBAC and identity management. Strong troubleshooting and problem-solving abilities. Experience with software development lifecycle practices, including testing, CI/CD and technical documentation. Please note: This role is focused on Microsoft 365 and Power Platform automation rather than Dynamics 365. Desirable Experience Experience with Copilot Studio and AI-enabled automation. Microsoft Power Platform certifications such as PL-100, PL-200 or PL-400. Azure certifications such as AZ-900, AI-900 or AZ-204. API-led integration or event-driven architecture. Experience with Alteryx or other data-driven automation tools. Exposure to platforms such as ServiceNow, SAP or GIS. Experience contributing to automation governance, standards or platform adoption. A strong interest in emerging AI technologies and digital transformation. What's On Offer? The opportunity to work with Microsoft Copilot, Power Platform and emerging AI technologies. Join a newly developing Intelligent Automation capability with significant scope for growth. The opportunity to influence engineering standards, governance and best practice.
Senior AI Automation Engineer Employment Type: Permanent Location: Sussex (Hybrid - 1 day per week onsite) Salary: 65,000 - 75,000 The Opportunity An exciting opportunity has arisen for a Senior AI Automation Engineer to join a growing Intelligent Automation and Process Engineering function within a major UK organisation. This is a hands-on senior technical role for an experienced automation engineer who can take ownership of solutions from initial discovery and estimation through to design, development, testing and deployment. You'll work across Microsoft Power Platform, Power Automate, Microsoft Copilot and Azure, while helping establish technical standards and best practice across the wider automation capability. As a senior member of the team, you'll provide technical leadership through code reviews, estimation, solution design and mentoring, ensuring solutions are secure, scalable, maintainable and fit for purpose. What You'll Be Doing Take technical ownership of automation projects from discovery through to production. Design and develop complex AI-powered automation solutions across Microsoft 365. Translate business requirements into robust technical solutions and architectures. Produce technical estimates, delivery plans and effort assessments. Conduct code and solution reviews, ensuring development meets agreed standards. Build workflows, applications and integrations using Power Platform. Develop solutions using Power Automate, Power Apps and Power Pages. Leverage Microsoft Copilot, Copilot Agents and Copilot Studio to deliver intelligent automation. Design secure, scalable and supportable solutions across the Microsoft ecosystem. Troubleshoot complex technical issues and provide technical guidance to other engineers. Establish and promote standards around development, testing, documentation and deployment. Mentor and support junior and mid-level engineers. What We're Looking For Essential Experience Strong commercial experience developing automation solutions within Microsoft 365. Extensive hands-on experience with Power Automate, including Cloud and/or Desktop. Strong experience with Power Apps and Power Pages. Experience with Microsoft Copilot, Copilot Agents or Copilot Studio. Strong understanding of workflow design, automation architecture and system integration. Experience conducting code reviews and maintaining development standards. Experience producing technical estimates and delivery plans. Strong understanding of testing, CI/CD, version control and technical documentation. Good understanding of security and governance, including DLP, RBAC and identity management. Ability to communicate technical concepts effectively to technical and non-technical stakeholders. Please note: This role is focused on Microsoft 365 and Power Platform automation rather than Dynamics 365. Desirable Experience Microsoft Power Platform certifications such as PL-200 or PL-400. Azure certifications such as AZ-900, AI-900 or AZ-204. Experience with API-led integration, REST APIs or event-driven architecture. Experience with Alteryx or other data-driven automation technologies. Exposure to ServiceNow, SAP or GIS. Experience establishing automation development standards, governance or technical frameworks. What's On Offer? Work with Microsoft Copilot, Power Platform and emerging AI technologies. A senior technical position within a growing Intelligent Automation capability.
04/09/2026
Full time
Senior AI Automation Engineer Employment Type: Permanent Location: Sussex (Hybrid - 1 day per week onsite) Salary: 65,000 - 75,000 The Opportunity An exciting opportunity has arisen for a Senior AI Automation Engineer to join a growing Intelligent Automation and Process Engineering function within a major UK organisation. This is a hands-on senior technical role for an experienced automation engineer who can take ownership of solutions from initial discovery and estimation through to design, development, testing and deployment. You'll work across Microsoft Power Platform, Power Automate, Microsoft Copilot and Azure, while helping establish technical standards and best practice across the wider automation capability. As a senior member of the team, you'll provide technical leadership through code reviews, estimation, solution design and mentoring, ensuring solutions are secure, scalable, maintainable and fit for purpose. What You'll Be Doing Take technical ownership of automation projects from discovery through to production. Design and develop complex AI-powered automation solutions across Microsoft 365. Translate business requirements into robust technical solutions and architectures. Produce technical estimates, delivery plans and effort assessments. Conduct code and solution reviews, ensuring development meets agreed standards. Build workflows, applications and integrations using Power Platform. Develop solutions using Power Automate, Power Apps and Power Pages. Leverage Microsoft Copilot, Copilot Agents and Copilot Studio to deliver intelligent automation. Design secure, scalable and supportable solutions across the Microsoft ecosystem. Troubleshoot complex technical issues and provide technical guidance to other engineers. Establish and promote standards around development, testing, documentation and deployment. Mentor and support junior and mid-level engineers. What We're Looking For Essential Experience Strong commercial experience developing automation solutions within Microsoft 365. Extensive hands-on experience with Power Automate, including Cloud and/or Desktop. Strong experience with Power Apps and Power Pages. Experience with Microsoft Copilot, Copilot Agents or Copilot Studio. Strong understanding of workflow design, automation architecture and system integration. Experience conducting code reviews and maintaining development standards. Experience producing technical estimates and delivery plans. Strong understanding of testing, CI/CD, version control and technical documentation. Good understanding of security and governance, including DLP, RBAC and identity management. Ability to communicate technical concepts effectively to technical and non-technical stakeholders. Please note: This role is focused on Microsoft 365 and Power Platform automation rather than Dynamics 365. Desirable Experience Microsoft Power Platform certifications such as PL-200 or PL-400. Azure certifications such as AZ-900, AI-900 or AZ-204. Experience with API-led integration, REST APIs or event-driven architecture. Experience with Alteryx or other data-driven automation technologies. Exposure to ServiceNow, SAP or GIS. Experience establishing automation development standards, governance or technical frameworks. What's On Offer? Work with Microsoft Copilot, Power Platform and emerging AI technologies. A senior technical position within a growing Intelligent Automation capability.
UK Hybrid Up to 90,000 + bonus & benefits I'm working with a major transformation consultancy that is continuing to invest heavily in its ServiceNow and HR transformation capability. They're looking for an experienced ServiceNow Project Manager to lead the delivery of complex HRSD and employee experience programmes for enterprise clients. This is not a PM role centred around chasing actions and updating project plans. You'll take genuine ownership of delivery, working closely with senior client stakeholders, HR leaders, architects, functional consultants and technical teams to take ServiceNow HR programmes from mobilisation through to successful implementation. You'll be responsible for keeping complex, multi-workstream programmes moving, providing structure and governance while also understanding enough about ServiceNow HRSD and HR transformation to challenge decisions, manage client expectations and contribute credibly to wider solution discussions. What you'll be doing Leading end-to-end delivery of ServiceNow HRSD and HR transformation programmes Owning project planning, governance, budgets, resourcing, reporting and delivery assurance Managing risks, issues, assumptions and dependencies across complex programmes Coordinating functional, technical, business and third-party teams Working directly with senior HR, technology and transformation stakeholders Leading steering meetings, project ceremonies, workshops and programme updates Managing scope, timelines, commercials and competing stakeholder priorities Supporting programme mobilisation and the transition from sales and solutioning into delivery Working alongside ServiceNow architects and consultants on high-level solution and design discussions Helping ensure new solutions are successfully adopted and embedded within the organisation Contributing to proposals, bids and the continued development of the wider ServiceNow practice What we're looking for You'll ideally already be operating as a ServiceNow Project Manager, Programme Manager or Delivery Lead within consulting or another complex enterprise environment. Most importantly, you'll have experience delivering ServiceNow HRSD or significant HR technology transformation programmes . Experience with large-scale or global HRSD/HRIS implementations would be particularly relevant. You should also bring: Strong end-to-end project and programme delivery experience Good knowledge of ServiceNow HRSD and the wider employee service landscape An understanding of HR operations and the employee lifecycle Experience managing budgets, governance, RAID, resources and delivery plans Confidence working directly with senior client stakeholders Experience across Agile, Waterfall or hybrid delivery environments The ability to bridge the gap between business, HR and technical teams Strong consulting, communication and stakeholder-management skills ServiceNow certifications such as CSA or CIS-HRSD, alongside Scrum, PRINCE2 or PMP qualifications, would be beneficial. The opportunity You'll be joining an established consultancy with a growing ServiceNow capability and a strong pipeline of enterprise transformation work. The role offers plenty of visibility, the opportunity to lead sizeable HR transformation programmes and genuine scope to progress further into programme leadership and broader consulting roles. Package Up to 90,000 + bonus and extensive benefits , depending on experience. The role is hybrid and can be based from a number of UK office locations, with flexibility around home working alongside travel to client sites when programmes require it. If you're a ServiceNow Project Manager with HRSD experience and want a role where you can have a much bigger influence over how programmes are delivered, I'd be keen to speak. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/09/2026
Full time
UK Hybrid Up to 90,000 + bonus & benefits I'm working with a major transformation consultancy that is continuing to invest heavily in its ServiceNow and HR transformation capability. They're looking for an experienced ServiceNow Project Manager to lead the delivery of complex HRSD and employee experience programmes for enterprise clients. This is not a PM role centred around chasing actions and updating project plans. You'll take genuine ownership of delivery, working closely with senior client stakeholders, HR leaders, architects, functional consultants and technical teams to take ServiceNow HR programmes from mobilisation through to successful implementation. You'll be responsible for keeping complex, multi-workstream programmes moving, providing structure and governance while also understanding enough about ServiceNow HRSD and HR transformation to challenge decisions, manage client expectations and contribute credibly to wider solution discussions. What you'll be doing Leading end-to-end delivery of ServiceNow HRSD and HR transformation programmes Owning project planning, governance, budgets, resourcing, reporting and delivery assurance Managing risks, issues, assumptions and dependencies across complex programmes Coordinating functional, technical, business and third-party teams Working directly with senior HR, technology and transformation stakeholders Leading steering meetings, project ceremonies, workshops and programme updates Managing scope, timelines, commercials and competing stakeholder priorities Supporting programme mobilisation and the transition from sales and solutioning into delivery Working alongside ServiceNow architects and consultants on high-level solution and design discussions Helping ensure new solutions are successfully adopted and embedded within the organisation Contributing to proposals, bids and the continued development of the wider ServiceNow practice What we're looking for You'll ideally already be operating as a ServiceNow Project Manager, Programme Manager or Delivery Lead within consulting or another complex enterprise environment. Most importantly, you'll have experience delivering ServiceNow HRSD or significant HR technology transformation programmes . Experience with large-scale or global HRSD/HRIS implementations would be particularly relevant. You should also bring: Strong end-to-end project and programme delivery experience Good knowledge of ServiceNow HRSD and the wider employee service landscape An understanding of HR operations and the employee lifecycle Experience managing budgets, governance, RAID, resources and delivery plans Confidence working directly with senior client stakeholders Experience across Agile, Waterfall or hybrid delivery environments The ability to bridge the gap between business, HR and technical teams Strong consulting, communication and stakeholder-management skills ServiceNow certifications such as CSA or CIS-HRSD, alongside Scrum, PRINCE2 or PMP qualifications, would be beneficial. The opportunity You'll be joining an established consultancy with a growing ServiceNow capability and a strong pipeline of enterprise transformation work. The role offers plenty of visibility, the opportunity to lead sizeable HR transformation programmes and genuine scope to progress further into programme leadership and broader consulting roles. Package Up to 90,000 + bonus and extensive benefits , depending on experience. The role is hybrid and can be based from a number of UK office locations, with flexibility around home working alongside travel to client sites when programmes require it. If you're a ServiceNow Project Manager with HRSD experience and want a role where you can have a much bigger influence over how programmes are delivered, I'd be keen to speak. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
CBSbutler Holdings Limited trading as CBSbutler
Penwortham, Lancashire
ServiceNow ITOM Architect Rate: 625 - 675 per day - Inside IR35 Location: Preston / Hybrid Duration: 3 months, rolling Clearance: SC Cleared - Sole UK Nationals About the Role We are seeking an experienced ServiceNow ITOM Architect to provide architectural leadership across the design and delivery of ServiceNow IT Operations Management capabilities within a complex enterprise environment. The successful candidate will bring strong hands-on ITOM expertise, with a particular focus on Discovery, Service Mapping, CMDB, Event Management, and Cloud Discovery . You will work closely with customer stakeholders, technical teams, and delivery functions to design scalable solutions aligned with ServiceNow best practice and business requirements. Key Responsibilities Lead architecture and solution design activities across ServiceNow ITOM implementations. Define technical architecture for Discovery, Service Mapping, Event Management, Cloud Discovery, and CMDB . Provide architecture governance, technical assurance, and guidance across ServiceNow delivery teams. Design secure, scalable, and maintainable integrations between ServiceNow and third-party enterprise tooling. Support solution estimation, planning, governance, and technical approvals . Work directly with customer stakeholders to understand requirements and develop effective architecture roadmaps . Ensure CMDB architecture supports service visibility, operational processes, data quality, and reporting requirements . Provide technical leadership and guidance to ServiceNow developers, administrators, and project teams. Contribute to solution reviews, bid responses, and client presentations where required. Ensure all solutions align with ServiceNow best practice, enterprise architecture principles, and security requirements. Essential Skills & Experience Proven experience working as a ServiceNow Architect . Extensive hands-on experience designing and delivering ServiceNow ITOM solutions . Strong expertise across: ServiceNow Discovery Service Mapping CMDB Event Management Cloud Discovery Experience with Operational Intelligence would be desirable. Strong experience integrating ServiceNow with enterprise monitoring, infrastructure, and third-party tooling . Strong understanding of ITIL and enterprise service management practices . Proven ability to design secure, scalable, and maintainable ServiceNow solutions . Excellent stakeholder management, communication, and technical leadership skills. Desirable Experience & Qualifications ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) . ServiceNow Certified System Administrator and/or ITOM certifications . Experience working within regulated, government, or defence environments . Experience supporting large-scale ServiceNow transformation programmes . Opportunity Overview This is an excellent opportunity for an experienced ServiceNow ITOM Architect to take a leading role in the architecture and delivery of enterprise-scale ServiceNow capabilities. You will have the opportunity to influence technical strategy, work directly with senior stakeholders, and shape solutions across the wider ITOM landscape. If you have strong ServiceNow ITOM architecture experience and hold current SC clearance, apply now to be considered.
02/09/2026
Contractor
ServiceNow ITOM Architect Rate: 625 - 675 per day - Inside IR35 Location: Preston / Hybrid Duration: 3 months, rolling Clearance: SC Cleared - Sole UK Nationals About the Role We are seeking an experienced ServiceNow ITOM Architect to provide architectural leadership across the design and delivery of ServiceNow IT Operations Management capabilities within a complex enterprise environment. The successful candidate will bring strong hands-on ITOM expertise, with a particular focus on Discovery, Service Mapping, CMDB, Event Management, and Cloud Discovery . You will work closely with customer stakeholders, technical teams, and delivery functions to design scalable solutions aligned with ServiceNow best practice and business requirements. Key Responsibilities Lead architecture and solution design activities across ServiceNow ITOM implementations. Define technical architecture for Discovery, Service Mapping, Event Management, Cloud Discovery, and CMDB . Provide architecture governance, technical assurance, and guidance across ServiceNow delivery teams. Design secure, scalable, and maintainable integrations between ServiceNow and third-party enterprise tooling. Support solution estimation, planning, governance, and technical approvals . Work directly with customer stakeholders to understand requirements and develop effective architecture roadmaps . Ensure CMDB architecture supports service visibility, operational processes, data quality, and reporting requirements . Provide technical leadership and guidance to ServiceNow developers, administrators, and project teams. Contribute to solution reviews, bid responses, and client presentations where required. Ensure all solutions align with ServiceNow best practice, enterprise architecture principles, and security requirements. Essential Skills & Experience Proven experience working as a ServiceNow Architect . Extensive hands-on experience designing and delivering ServiceNow ITOM solutions . Strong expertise across: ServiceNow Discovery Service Mapping CMDB Event Management Cloud Discovery Experience with Operational Intelligence would be desirable. Strong experience integrating ServiceNow with enterprise monitoring, infrastructure, and third-party tooling . Strong understanding of ITIL and enterprise service management practices . Proven ability to design secure, scalable, and maintainable ServiceNow solutions . Excellent stakeholder management, communication, and technical leadership skills. Desirable Experience & Qualifications ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) . ServiceNow Certified System Administrator and/or ITOM certifications . Experience working within regulated, government, or defence environments . Experience supporting large-scale ServiceNow transformation programmes . Opportunity Overview This is an excellent opportunity for an experienced ServiceNow ITOM Architect to take a leading role in the architecture and delivery of enterprise-scale ServiceNow capabilities. You will have the opportunity to influence technical strategy, work directly with senior stakeholders, and shape solutions across the wider ITOM landscape. If you have strong ServiceNow ITOM architecture experience and hold current SC clearance, apply now to be considered.
Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to 55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/09/2026
Full time
Are you someone who understands that successful ServiceNow solutions start with business challenges, not platform features? Perhaps you're already gaining experience across HR, employee experience or business transformation and looking to build your consulting career within ServiceNow. I'm supporting a consultancy that is continuing to grow its ServiceNow offering across a range of transformation programmes. They're looking for a ServiceNow HRSD Consultant who can help organisations modernise HR services, improve employee experiences and make better use of digital workflows across the business. This role sits between business and technology. You'll work alongside experienced consultants, architects and delivery teams, helping clients understand their challenges, shape requirements and translate business needs into practical ServiceNow-enabled solutions. While some ServiceNow exposure would be beneficial, this role could also suit someone looking to build their expertise and gain hands-on experience within a growing and supportive consulting environment. You'll be involved across a range of transformation initiatives, supporting discovery activities, facilitating workshops, contributing to solution design discussions and helping shape ServiceNow-enabled improvements from concept through to delivery. Typical responsibilities will include: Supporting workshops and requirements-gathering sessions with HR and wider business stakeholders Translating business needs into user stories, functional requirements and solution documentation Helping customers understand how ServiceNow HRSD capabilities can support their objectives Contributing to process reviews, service improvements and employee experience initiatives Assisting with demonstrations, solution walkthroughs and customer presentations Supporting business development activities, proposal content and client-facing materials Working closely with consultants, architects and development teams on transformation programmes Your role will be to support discovery, advisory and solution design activities, helping clients understand what's possible with ServiceNow while working alongside experienced consultants on transformation programmes. I'm interested in people who already have some exposure to ServiceNow and understand how technology can improve business and employee outcomes. However, don't let a lack of deep ServiceNow or HRSD experience put you off. If you're early in your ServiceNow journey, keen to learn, and excited by the opportunity to help organisations transform their employee experience, this could be a great next step for you. Whether your background is in ServiceNow, HR technology, business analysis or wider transformation programmes, you'll be comfortable working with stakeholders, understanding business requirements, and contributing to solution-focused conversations. A curiosity for how technology can solve business problems, combined with a willingness to learn, is just as important as existing platform experience. ServiceNow certifications such as CSA, CIS-HRSD or ITSM would be beneficial. Salary up to 55,000 plus benefits. The role offers flexible hybrid working and the opportunity to work on complex transformation programmes across a diverse client base, with excellent opportunities to develop your consulting, advisory and ServiceNow expertise. If you're looking for a role where you can broaden your ServiceNow experience, gain exposure to HR transformation programmes and develop your consulting skills within a client-facing environment, I'd be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SC Cleared ServiceNow Architect Location: Remote Contract: Three Months Pay Rate: 700 - 750 Per Day (Inside IR35) The Role I am working with a longstanding client who are one of the world's largest IT Solution Companies with some of the biggest clients in both the public and private sector right across the UK. As part of an ongoing programme they are now looking for a ServiceNow Architect (who has specialised in the ITOM area of ServiceNow) to join their team on a three month contract. In this role you will Develop infrastructure maps for the remaining Application Services using appropriate tools and methodology in Cloud, Crown, Legacy (on-premise) or hybrid hosted services. Deploy and run appropriate discovery tooling on the MDTP/HCP/on-premise/Azure environment infrastructure, in collaboration with the platform owner/management team (Enterprise Cloud Services (ECS to identify and populate the CMDB. Develop infrastructure maps for the remaining Application Services using appropriate tools and methodology in Cloud, Crown, Legacy (on-premise) or hybrid hosted services. Work closely with a variety of stakeholders (both external and internal) to ensure service maps, application service models and crucial communications are being shared. Undertake re-alignment of Technical Services and Technical Service Offering in ServiceNow. Undertake a build of Business Services and Business Service Offerings in ServiceNow Provide updates and input to the project management teams and the project status reports to demonstrate progress and identify any risks, issues or dependencies that may impact delivery and outcomes. PLEASE NOTE THAT DUE TO THE NATURE OF THE END CUSTOMER SC CLEARANCE IS ESSENTIAL FOR THIS ROLE. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
01/09/2026
Contractor
SC Cleared ServiceNow Architect Location: Remote Contract: Three Months Pay Rate: 700 - 750 Per Day (Inside IR35) The Role I am working with a longstanding client who are one of the world's largest IT Solution Companies with some of the biggest clients in both the public and private sector right across the UK. As part of an ongoing programme they are now looking for a ServiceNow Architect (who has specialised in the ITOM area of ServiceNow) to join their team on a three month contract. In this role you will Develop infrastructure maps for the remaining Application Services using appropriate tools and methodology in Cloud, Crown, Legacy (on-premise) or hybrid hosted services. Deploy and run appropriate discovery tooling on the MDTP/HCP/on-premise/Azure environment infrastructure, in collaboration with the platform owner/management team (Enterprise Cloud Services (ECS to identify and populate the CMDB. Develop infrastructure maps for the remaining Application Services using appropriate tools and methodology in Cloud, Crown, Legacy (on-premise) or hybrid hosted services. Work closely with a variety of stakeholders (both external and internal) to ensure service maps, application service models and crucial communications are being shared. Undertake re-alignment of Technical Services and Technical Service Offering in ServiceNow. Undertake a build of Business Services and Business Service Offerings in ServiceNow Provide updates and input to the project management teams and the project status reports to demonstrate progress and identify any risks, issues or dependencies that may impact delivery and outcomes. PLEASE NOTE THAT DUE TO THE NATURE OF THE END CUSTOMER SC CLEARANCE IS ESSENTIAL FOR THIS ROLE. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Technical Architect - ServiceNow ITOM Location: Hybrid Preston 60% Onsite Inside IR35 Clearance Required: Active SC Clearance Nationality Requirement: Sole UK National The Opportunity We are looking for an experienced ServiceNow ITOM Technical Architect to support the design and delivery of ServiceNow IT Operations Management capabilities within a large-scale, complex enterprise environment. This is a key architectural role where you will provide technical leadership across ServiceNow ITOM solutions, helping shape strategy, define architecture, and ensure successful delivery of scalable, secure, and maintainable solutions. Key Responsibilities Lead architecture and solution design activities for ServiceNow ITOM implementations. Define technical architecture across: Discovery Service Mapping Event Management Cloud Discovery CMDB Provide governance and technical assurance across delivery teams. Design integrations between ServiceNow and enterprise monitoring and infrastructure tools. Support solution estimation, planning, and architectural approvals. Collaborate with stakeholders to define requirements and future-state roadmaps. Ensure CMDB design supports operational processes, service visibility, and reporting needs. Provide technical leadership and guidance to developers, administrators, and project teams. Support client presentations, solution reviews, and bid activities where required. Essential Skills & Experience Proven experience working as a ServiceNow Architect . Extensive hands-on experience delivering ServiceNow ITOM solutions. Strong expertise in: Discovery Service Mapping CMDB Event Management Cloud Discovery Experience integrating ServiceNow with enterprise monitoring and infrastructure platforms. Strong understanding of ITIL and enterprise service management principles. Experience designing secure, scalable, and enterprise-grade ServiceNow solutions. Excellent stakeholder management and communication skills. Experience working within complex enterprise environments. Desirable Skills Operational Intelligence / AIOps experience. ServiceNow Certified Technical Architect (CTA). ServiceNow Certified Master Architect (CMA). ServiceNow ITOM certifications. ServiceNow Certified System Administrator. Experience working within regulated, secure, or defence environments. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
01/09/2026
Contractor
Technical Architect - ServiceNow ITOM Location: Hybrid Preston 60% Onsite Inside IR35 Clearance Required: Active SC Clearance Nationality Requirement: Sole UK National The Opportunity We are looking for an experienced ServiceNow ITOM Technical Architect to support the design and delivery of ServiceNow IT Operations Management capabilities within a large-scale, complex enterprise environment. This is a key architectural role where you will provide technical leadership across ServiceNow ITOM solutions, helping shape strategy, define architecture, and ensure successful delivery of scalable, secure, and maintainable solutions. Key Responsibilities Lead architecture and solution design activities for ServiceNow ITOM implementations. Define technical architecture across: Discovery Service Mapping Event Management Cloud Discovery CMDB Provide governance and technical assurance across delivery teams. Design integrations between ServiceNow and enterprise monitoring and infrastructure tools. Support solution estimation, planning, and architectural approvals. Collaborate with stakeholders to define requirements and future-state roadmaps. Ensure CMDB design supports operational processes, service visibility, and reporting needs. Provide technical leadership and guidance to developers, administrators, and project teams. Support client presentations, solution reviews, and bid activities where required. Essential Skills & Experience Proven experience working as a ServiceNow Architect . Extensive hands-on experience delivering ServiceNow ITOM solutions. Strong expertise in: Discovery Service Mapping CMDB Event Management Cloud Discovery Experience integrating ServiceNow with enterprise monitoring and infrastructure platforms. Strong understanding of ITIL and enterprise service management principles. Experience designing secure, scalable, and enterprise-grade ServiceNow solutions. Excellent stakeholder management and communication skills. Experience working within complex enterprise environments. Desirable Skills Operational Intelligence / AIOps experience. ServiceNow Certified Technical Architect (CTA). ServiceNow Certified Master Architect (CMA). ServiceNow ITOM certifications. ServiceNow Certified System Administrator. Experience working within regulated, secure, or defence environments. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
ServiceNow HRSD Solution Architect 100k + bonus Hybrid We're working with an established transformation consultancy that is continuing to grow its ServiceNow and HR transformation capability. They're looking for an experienced ServiceNow HRSD Architect who can combine strong platform knowledge with credible consulting and stakeholder-facing skills. This is broader than a purely technical architecture role. You'll work with clients from the early stages of discovery and roadmap definition through to solution design, delivery governance and continuous improvement, helping them modernise HR services and improve the employee experience. The Role You'll lead the design of scalable ServiceNow HRSD solutions across complex enterprise environments, working closely with senior HR, technology and transformation stakeholders. The role will cover HR case management, Employee Center, knowledge management, lifecycle events, employee journeys, workflow automation, integrations, data and reporting. You'll translate HR operating model requirements into practical platform designs, while making sure the solution remains scalable, maintainable and aligned with the wider transformation. You'll also lead discovery and design sessions, provide technical assurance throughout delivery and act as a trusted advisor to clients. There will be opportunities to support proposals, presentations and the shaping of future ServiceNow programmes as the capability continues to grow. What We're Looking For Strong ServiceNow HRSD experience across enterprise-scale implementations Previous experience as an HRSD Architect, Solution Architect, Lead Consultant or senior-level HRSD specialist Strong knowledge of HR case management, Employee Center, knowledge and lifecycle events Experience translating HR operating models and employee service requirements into ServiceNow solutions Good understanding of Flow Designer, IntegrationHub, ACLs, portals, data models, security, reporting and platform governance Experience integrating ServiceNow with platforms such as Workday, SAP SuccessFactors or Oracle HCM Confidence leading discovery sessions, architecture workshops and senior stakeholder conversations The ability to challenge constructively and keep solutions focused on business outcomes rather than platform functionality Consulting or client-facing transformation experience would be highly beneficial ServiceNow certifications such as CSA, CIS-HRSD, CAD or CTA would be advantageous Why Consider It? This is a strong opportunity for someone who wants to operate at the intersection of ServiceNow architecture, HR transformation and strategic consulting. You'll work on complex HRSD programmes for large organisations, have genuine influence over solution direction and gain exposure to senior client stakeholders. There is also clear scope to develop further across architecture, advisory work and leadership as the practice grows. The role offers UK-wide hybrid working, with occasional travel depending on client and project requirements. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/09/2026
Full time
ServiceNow HRSD Solution Architect 100k + bonus Hybrid We're working with an established transformation consultancy that is continuing to grow its ServiceNow and HR transformation capability. They're looking for an experienced ServiceNow HRSD Architect who can combine strong platform knowledge with credible consulting and stakeholder-facing skills. This is broader than a purely technical architecture role. You'll work with clients from the early stages of discovery and roadmap definition through to solution design, delivery governance and continuous improvement, helping them modernise HR services and improve the employee experience. The Role You'll lead the design of scalable ServiceNow HRSD solutions across complex enterprise environments, working closely with senior HR, technology and transformation stakeholders. The role will cover HR case management, Employee Center, knowledge management, lifecycle events, employee journeys, workflow automation, integrations, data and reporting. You'll translate HR operating model requirements into practical platform designs, while making sure the solution remains scalable, maintainable and aligned with the wider transformation. You'll also lead discovery and design sessions, provide technical assurance throughout delivery and act as a trusted advisor to clients. There will be opportunities to support proposals, presentations and the shaping of future ServiceNow programmes as the capability continues to grow. What We're Looking For Strong ServiceNow HRSD experience across enterprise-scale implementations Previous experience as an HRSD Architect, Solution Architect, Lead Consultant or senior-level HRSD specialist Strong knowledge of HR case management, Employee Center, knowledge and lifecycle events Experience translating HR operating models and employee service requirements into ServiceNow solutions Good understanding of Flow Designer, IntegrationHub, ACLs, portals, data models, security, reporting and platform governance Experience integrating ServiceNow with platforms such as Workday, SAP SuccessFactors or Oracle HCM Confidence leading discovery sessions, architecture workshops and senior stakeholder conversations The ability to challenge constructively and keep solutions focused on business outcomes rather than platform functionality Consulting or client-facing transformation experience would be highly beneficial ServiceNow certifications such as CSA, CIS-HRSD, CAD or CTA would be advantageous Why Consider It? This is a strong opportunity for someone who wants to operate at the intersection of ServiceNow architecture, HR transformation and strategic consulting. You'll work on complex HRSD programmes for large organisations, have genuine influence over solution direction and gain exposure to senior client stakeholders. There is also clear scope to develop further across architecture, advisory work and leadership as the practice grows. The role offers UK-wide hybrid working, with occasional travel depending on client and project requirements. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Title ServiceNow Developers (x3) with ServiceNow Integrated Risk Management (IRM), formerly called GRC. Location: Home based but will be required in the office or customers site as and when required Permanent 55-75,000 + Benefits Please note: Due to the nature of the projects, candidates must UK Security Clearance (SC) or eligible for SC clearance We're looking for 3 experienced ServiceNow Developers to join a growing ServiceNow practice delivering complex solutions across Enterprise Asset Management (EAM), Field Service Management (FSM) and Integrated Risk Management (IRM) . You'll lead the design, development and deployment of scalable ServiceNow solutions while working closely with architects, stakeholders and junior consultants. What You'll Do Design, configure and deploy ServiceNow solutions across EAM, FSM and IRM. Translate business requirements into robust technical solutions. Develop workflows, integrations, APIs and automation. Ensure adherence to platform governance, security and best practices. Troubleshoot complex issues and optimise platform performance. Mentor junior team members and contribute to practice growth. What We're Looking For Commercial hands-on ServiceNow development experience. Strong skills in JavaScript, Glide API, Flow Designer and integrations. Proven experience with at least one of: Enterprise Asset Management (EAM) Field Service Management (FSM) Integrated Risk Management (IRM) ServiceNow certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership or mentoring experience. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
01/09/2026
Full time
Job Title ServiceNow Developers (x3) with ServiceNow Integrated Risk Management (IRM), formerly called GRC. Location: Home based but will be required in the office or customers site as and when required Permanent 55-75,000 + Benefits Please note: Due to the nature of the projects, candidates must UK Security Clearance (SC) or eligible for SC clearance We're looking for 3 experienced ServiceNow Developers to join a growing ServiceNow practice delivering complex solutions across Enterprise Asset Management (EAM), Field Service Management (FSM) and Integrated Risk Management (IRM) . You'll lead the design, development and deployment of scalable ServiceNow solutions while working closely with architects, stakeholders and junior consultants. What You'll Do Design, configure and deploy ServiceNow solutions across EAM, FSM and IRM. Translate business requirements into robust technical solutions. Develop workflows, integrations, APIs and automation. Ensure adherence to platform governance, security and best practices. Troubleshoot complex issues and optimise platform performance. Mentor junior team members and contribute to practice growth. What We're Looking For Commercial hands-on ServiceNow development experience. Strong skills in JavaScript, Glide API, Flow Designer and integrations. Proven experience with at least one of: Enterprise Asset Management (EAM) Field Service Management (FSM) Integrated Risk Management (IRM) ServiceNow certifications relevant to your specialism. Strong stakeholder management and communication skills. Experience delivering within large enterprise environments. Desirable CMDB, CSDM, Discovery and Service Mapping. ITIL, Agile or Scrum certifications. Experience in Public Sector or regulated environments. Domain separation and self-hosted ServiceNow environments. Team leadership or mentoring experience. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.