Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
27/08/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Sunday 13 September 2026.
Interviews will be held in person at our offices in Hale Village on Wednesday 23 September 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role We're seeking a passionate and skilled Detection Engineer and Threat Hunter to join our growing Security Operations team, and proactively defend Starling's customers, assets, and systems against emerging threats. Reporting to the Information Security Lead - Detection, the analyst's primary responsibility will be to proactively identify and defend against potential threats to the bank. You will achieve this by developing, tuning, and maintaining detection rules, conducting intelligence-driven threat hunts, and participating in collaborative defence improvement activities like Purple Teaming to identify and mitigate risks before they impact the bank. What you'll get to do / Responsibilities Detection Engineering - Design, build, test, and maintain high-fidelity detection rules and analytics in our SIEM and other security platforms. Proactive Threat Hunting - Formulate hypotheses and hunt for undetected attacker TTPs across our cloud (AWS, GCP, Azure), SaaS, and endpoint environments. Purple Team - Collaborate with our Adversarial Simulation team in Purple Team exercises to test, validate, and improve detection logic and response. Incident Response SME support - Act as a Subject Matter Expert during security incidents, providing deep technical analysis and aiding remediation. Threat Intelligence integration - Integrate and operationalise threat intelligence to inform detection strategies and hunting projects. Collaboration - Work closely with the wider Security Operations team, and other stakeholders to uplift Starling's security posture and improve detective controls. Documentation - Maintain clear documentation for detection rules, hunting playbooks, and processes. Requirements 3+ years in a technical security role, such as detection engineering, threat hunting, incident response, or threat intelligence. Attacker Knowledge: Practical experience analysing attacker behavior, with a strong understanding and application of threat analysis models like MITRE ATT&CK to prioritize and enhance detective controls. SIEM Expertise: Hands-on experience with SIEM platforms (e.g., Splunk, Google SecOps, Elastic, Sentinel) for rule/query creation and analytics. Threat Hunting: Experience conducting proactive threat hunts, defining hypotheses, and developing hunting methodologies. Cloud Security: Solid knowledge of security risks and detection strategies for AWS, GCP, Azure. EDR Proficiency: Experience with EDR tools (e.g., Crowdstrike, SentinelOne, Cortex XDR). Core Technical Skills: Good understanding of OS internals (macOS, Linux, Windows) and network security principles. Key Attributes: Excellent analytical, problem-solving, and communication skills. Self-starter, able to lead projects, and highly collaborative. Growth Mindset: Eagerness to learn and apply knowledge to new security challenges. Preferred Experience with at least one programming or scripting language (e.g., Python, Go, Bash) for security automation or analysis. Experience with container security monitoring (Docker, Kubernetes). Experience with Detection-as-Code. Experience with SOAR platforms. Knowledge of digital forensics and incident response procedures. Understanding of malware analysis techniques. It would be great if you have one or more of the following qualifications, but it's not essential; GIAC Certified Forensic Analyst (GCFA) GIAC Cloud Threat Detection (GCTD) GIAC iOS and macOS Examiner (GIME) Interview Process Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below video interviews: Initial call with Talent team: 30 minutes First Interview: 45 minutes Technical Interview: 90 minutes Final Interview: 30 minutes Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
23/09/2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the role We're seeking a passionate and skilled Detection Engineer and Threat Hunter to join our growing Security Operations team, and proactively defend Starling's customers, assets, and systems against emerging threats. Reporting to the Information Security Lead - Detection, the analyst's primary responsibility will be to proactively identify and defend against potential threats to the bank. You will achieve this by developing, tuning, and maintaining detection rules, conducting intelligence-driven threat hunts, and participating in collaborative defence improvement activities like Purple Teaming to identify and mitigate risks before they impact the bank. What you'll get to do / Responsibilities Detection Engineering - Design, build, test, and maintain high-fidelity detection rules and analytics in our SIEM and other security platforms. Proactive Threat Hunting - Formulate hypotheses and hunt for undetected attacker TTPs across our cloud (AWS, GCP, Azure), SaaS, and endpoint environments. Purple Team - Collaborate with our Adversarial Simulation team in Purple Team exercises to test, validate, and improve detection logic and response. Incident Response SME support - Act as a Subject Matter Expert during security incidents, providing deep technical analysis and aiding remediation. Threat Intelligence integration - Integrate and operationalise threat intelligence to inform detection strategies and hunting projects. Collaboration - Work closely with the wider Security Operations team, and other stakeholders to uplift Starling's security posture and improve detective controls. Documentation - Maintain clear documentation for detection rules, hunting playbooks, and processes. Requirements 3+ years in a technical security role, such as detection engineering, threat hunting, incident response, or threat intelligence. Attacker Knowledge: Practical experience analysing attacker behavior, with a strong understanding and application of threat analysis models like MITRE ATT&CK to prioritize and enhance detective controls. SIEM Expertise: Hands-on experience with SIEM platforms (e.g., Splunk, Google SecOps, Elastic, Sentinel) for rule/query creation and analytics. Threat Hunting: Experience conducting proactive threat hunts, defining hypotheses, and developing hunting methodologies. Cloud Security: Solid knowledge of security risks and detection strategies for AWS, GCP, Azure. EDR Proficiency: Experience with EDR tools (e.g., Crowdstrike, SentinelOne, Cortex XDR). Core Technical Skills: Good understanding of OS internals (macOS, Linux, Windows) and network security principles. Key Attributes: Excellent analytical, problem-solving, and communication skills. Self-starter, able to lead projects, and highly collaborative. Growth Mindset: Eagerness to learn and apply knowledge to new security challenges. Preferred Experience with at least one programming or scripting language (e.g., Python, Go, Bash) for security automation or analysis. Experience with container security monitoring (Docker, Kubernetes). Experience with Detection-as-Code. Experience with SOAR platforms. Knowledge of digital forensics and incident response procedures. Understanding of malware analysis techniques. It would be great if you have one or more of the following qualifications, but it's not essential; GIAC Certified Forensic Analyst (GCFA) GIAC Cloud Threat Detection (GCTD) GIAC iOS and macOS Examiner (GIME) Interview Process Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below video interviews: Initial call with Talent team: 30 minutes First Interview: 45 minutes Technical Interview: 90 minutes Final Interview: 30 minutes Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We're seeking a passionate and skilled Incident Responder to join our growing Security Operations team, and proactively defend Starling's customers, assets, and systems against emerging threats. This role will be supporting our 24/7 operational capabilities (On-call rota). Reporting to the Information Security Lead - SecOps Response, the analyst's main responsibilities include: Conducting incident response activities to investigate and contain cyber security incidents Developing and maintaining incident response and readiness processes Analyse logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery Plan and participate in Tabletop Exercises Document notes, analysis findings, containment steps, and cause for each security incident Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents Present investigation findings to technical and non-technical audiences Support the wider SecOps team with detection engineering and threat hunting Requirements 3+ years experience in a cyber incident response and digital forensics function Experience in handling incidents Experience in cloud forensics (GCP, AWS) Experience in endpoint and server forensics (Windows, MacOS, Linux) Experience in network forensics Experience with forensics data acquisition, disk forensics and memory forensics Experience in supporting and planning Tabletop Exercises Understanding of network, cloud and operating system security controls Excellent communication skills (both verbal and written), ability to communicate technical concepts to both technical and non-technical audiences Demonstrated teamwork and collaboration skills as part of a multi-functional team Time management, problem-solving and interpersonal skills Eagerness to learn and apply knowledge to new security challenges Willingness to share knowledge with the team and mentor colleagues Preferred Experience with at least one programming or scripting languages (e.g. Python, Go, Bash) Experience with container security Experience conducting proactive threat huntings, defining hypotheses, and developing hunting methodologies Understanding of malware analysis techniques It would be great if you have one or more of the following qualifications, but it's not essential: GIAC Certified Forensic Analyst (GCFA) GIAC Cloud Forensics Responder (GCFR) GIAC iOS and macOS Examiner (GIME) 13cubed training in Windows, MacOS or Linux DFIR Similar training and certifications to the ones mentioned above Interview Process Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below video interviews, following a chat with one of our Talent Team: First Interview: 45 minutes Technical Interview: 90 minutes Final Interview: 30 minutes Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Please note this role will be Sunday to Thursday, 09:00 - 17:30 About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
23/09/2026
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week. About the Role We're seeking a passionate and skilled Incident Responder to join our growing Security Operations team, and proactively defend Starling's customers, assets, and systems against emerging threats. This role will be supporting our 24/7 operational capabilities (On-call rota). Reporting to the Information Security Lead - SecOps Response, the analyst's main responsibilities include: Conducting incident response activities to investigate and contain cyber security incidents Developing and maintaining incident response and readiness processes Analyse logs from a variety of sources (e.g. cloud, endpoint, network) to identify root cause and determine next steps for containment, eradication and recovery Plan and participate in Tabletop Exercises Document notes, analysis findings, containment steps, and cause for each security incident Work together with other teams in the organisation to analyse, contain, eradicate and recover from cyber security incidents Present investigation findings to technical and non-technical audiences Support the wider SecOps team with detection engineering and threat hunting Requirements 3+ years experience in a cyber incident response and digital forensics function Experience in handling incidents Experience in cloud forensics (GCP, AWS) Experience in endpoint and server forensics (Windows, MacOS, Linux) Experience in network forensics Experience with forensics data acquisition, disk forensics and memory forensics Experience in supporting and planning Tabletop Exercises Understanding of network, cloud and operating system security controls Excellent communication skills (both verbal and written), ability to communicate technical concepts to both technical and non-technical audiences Demonstrated teamwork and collaboration skills as part of a multi-functional team Time management, problem-solving and interpersonal skills Eagerness to learn and apply knowledge to new security challenges Willingness to share knowledge with the team and mentor colleagues Preferred Experience with at least one programming or scripting languages (e.g. Python, Go, Bash) Experience with container security Experience conducting proactive threat huntings, defining hypotheses, and developing hunting methodologies Understanding of malware analysis techniques It would be great if you have one or more of the following qualifications, but it's not essential: GIAC Certified Forensic Analyst (GCFA) GIAC Cloud Forensics Responder (GCFR) GIAC iOS and macOS Examiner (GIME) 13cubed training in Windows, MacOS or Linux DFIR Similar training and certifications to the ones mentioned above Interview Process Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below video interviews, following a chat with one of our Talent Team: First Interview: 45 minutes Technical Interview: 90 minutes Final Interview: 30 minutes Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing Please note this role will be Sunday to Thursday, 09:00 - 17:30 About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Supplier Data Analyst £27,000 £30,000 per annum Ashford Remote Temporary Contract (initially circa 6 months, with potential for extension) We re looking for a detail-driven, Excel-savvy problem solver to join a busy data project on a temporary contract. This is a fantastic opportunity to get involved in a large-scale supplier data clean-up. You ll play a key role in helping streamline and tidy up thousands of supplier records, making sure data is accurate, consistent, and ready for migration. This is a hands-on role where accuracy really matters and where your ability to spot patterns, duplicates, and inconsistencies will make a real impact. Duties include: Work with large supplier datasets and transactional records, ensuring accurate handling and organisation of information Analyse and structure data using Excel, including the use of formulas, lookups, and pivot tables to produce clear summaries Investigate supplier records to identify duplicates and opportunities for consolidation What we re looking for: Strong Microsoft Excel skills (confident with formulas and pivot tables essential) Experience working with large datasets and data validation High attention to detail and a methodical approach Exposure to ERP systems would be an advantage Strong communication skills and the ability to follow structured processes This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
22/09/2026
Contractor
Supplier Data Analyst £27,000 £30,000 per annum Ashford Remote Temporary Contract (initially circa 6 months, with potential for extension) We re looking for a detail-driven, Excel-savvy problem solver to join a busy data project on a temporary contract. This is a fantastic opportunity to get involved in a large-scale supplier data clean-up. You ll play a key role in helping streamline and tidy up thousands of supplier records, making sure data is accurate, consistent, and ready for migration. This is a hands-on role where accuracy really matters and where your ability to spot patterns, duplicates, and inconsistencies will make a real impact. Duties include: Work with large supplier datasets and transactional records, ensuring accurate handling and organisation of information Analyse and structure data using Excel, including the use of formulas, lookups, and pivot tables to produce clear summaries Investigate supplier records to identify duplicates and opportunities for consolidation What we re looking for: Strong Microsoft Excel skills (confident with formulas and pivot tables essential) Experience working with large datasets and data validation High attention to detail and a methodical approach Exposure to ERP systems would be an advantage Strong communication skills and the ability to follow structured processes This role is being handled by Jasmine King, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
We are seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while building a solid foundation for a long-term career in IT. Key Responsibilities Act as the first point of contact for IT support requests via phone, email, and service desk systems. Log, categorise, prioritise, and manage incidents and service requests in line with agreed service levels. Diagnose and resolve common technical issues relating to Windows devices, Microsoft 365 applications, printers, mobile devices, and peripherals. Assist with user account administration, password resets, and access management. Support new starter, leaver, and device deployment processes. Escalate complex technical issues to 2nd and 3rd line support teams when appropriate. Maintain accurate records and documentation within the IT Service Management system. Assist with hardware builds, software installations, and routine maintenance activities. Contribute to continuous improvement initiatives and knowledge base development. Follow IT security policies and best practices when handling user requests. About You We're looking for someone who is passionate about technology, enjoys solving problems, and takes pride in delivering excellent customer service. Essential Skills and Experience 6 months to 1 year of experience in an IT Support, Helpdesk, Service Desk, or IT Technician role. Basic troubleshooting experience across Windows operating systems and desktop applications. Familiarity with Microsoft 365 products including Outlook, Teams, Word, and Excel. Understanding of service desk ticketing systems and incident management processes. Strong communication and customer service skills. Ability to manage and prioritise multiple tasks effectively. A positive, professional, and collaborative approach to work. Desirable Skills Experience with Active Directory user administration. Knowledge of device management tools such as Microsoft Intune. Basic understanding of networking concepts including DNS, DHCP, VPNs, and Wi-Fi connectivity. Experience supporting laptops, desktops, mobile devices, and printers. Awareness of ITIL principles or service management frameworks. Relevant certifications or ongoing study (e.g., CompTIA ITF+, CompTIA A+, Microsoft Fundamentals).
22/09/2026
Full time
We are seeking a proactive and customer-focused Assistant IT Support Analyst to join our growing IT team. This position is ideal for someone who has already gained around 6 months+ IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. As part of our IT Service Desk team, you will provide first-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while building a solid foundation for a long-term career in IT. Key Responsibilities Act as the first point of contact for IT support requests via phone, email, and service desk systems. Log, categorise, prioritise, and manage incidents and service requests in line with agreed service levels. Diagnose and resolve common technical issues relating to Windows devices, Microsoft 365 applications, printers, mobile devices, and peripherals. Assist with user account administration, password resets, and access management. Support new starter, leaver, and device deployment processes. Escalate complex technical issues to 2nd and 3rd line support teams when appropriate. Maintain accurate records and documentation within the IT Service Management system. Assist with hardware builds, software installations, and routine maintenance activities. Contribute to continuous improvement initiatives and knowledge base development. Follow IT security policies and best practices when handling user requests. About You We're looking for someone who is passionate about technology, enjoys solving problems, and takes pride in delivering excellent customer service. Essential Skills and Experience 6 months to 1 year of experience in an IT Support, Helpdesk, Service Desk, or IT Technician role. Basic troubleshooting experience across Windows operating systems and desktop applications. Familiarity with Microsoft 365 products including Outlook, Teams, Word, and Excel. Understanding of service desk ticketing systems and incident management processes. Strong communication and customer service skills. Ability to manage and prioritise multiple tasks effectively. A positive, professional, and collaborative approach to work. Desirable Skills Experience with Active Directory user administration. Knowledge of device management tools such as Microsoft Intune. Basic understanding of networking concepts including DNS, DHCP, VPNs, and Wi-Fi connectivity. Experience supporting laptops, desktops, mobile devices, and printers. Awareness of ITIL principles or service management frameworks. Relevant certifications or ongoing study (e.g., CompTIA ITF+, CompTIA A+, Microsoft Fundamentals).
Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing technical support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk / Helpdesk in a 1st Line or 2nd Line role Experience of logging calls through a call logging system Active Directory, MS 365 Administration, Windows OS support Hardware knowledge, laptops, desktops, monitors etc. Basic Networking - DNS/DHCP, VPN issues, IP configuration Excellent customer service skills The Service Desk Analyst will be working on-site five days a week based in North Bristol with excellent transport links. This role is covering a shift pattern between the hours of 7.30am and 5pm. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
22/09/2026
Full time
Service Desk Analyst - Bristol This is an exciting opportunity to work for a high-profile North Bristol based company who are looking to expand their Service Desk team which provides first class support to employees based across two offices. This is a busy and varied role providing technical support on a variety of systems, answering support queries either onsite or via phone or email. In order to be considered for this Service Desk Analyst role we are looking for most of the following experience: Previous experience of working on an IT Service Desk / Helpdesk in a 1st Line or 2nd Line role Experience of logging calls through a call logging system Active Directory, MS 365 Administration, Windows OS support Hardware knowledge, laptops, desktops, monitors etc. Basic Networking - DNS/DHCP, VPN issues, IP configuration Excellent customer service skills The Service Desk Analyst will be working on-site five days a week based in North Bristol with excellent transport links. This role is covering a shift pattern between the hours of 7.30am and 5pm. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Rubicon Consulting is currently recruiting for TSA Business Analyst on a 6 Month Contract, based in Bristol. Role Summary The Business Analysis Specialist leads discovery and scoping to understand business objectives, define problems, assess feasibility and identify stakeholders. Translates insights into structured requirements, designs end-to-end processes, and acts as a liaison between business and technical teams, ensuring solutions are customer-centric, fit for purpose and cost-effective. The role assures compliance, contributes to continuous improvement, and can mentor other analysts to uplift capability and embed best practice. Responsibilities Leads discovery, scoping and options analysis to clearly define business problems, customer needs and value opportunities for change. Translates insights into clear, structured requirements (business, functional, non-functional, data), epics, features and user stories that enable effective delivery across squads. Designs end-to-end business processes, journeys and capabilities that align with customer objectives, standards and operational feasibility, including unhappy path and edge-case analysis. Works across business, product, engineering and service design teams to assess solution feasibility, align priorities, and support evidence-based decision-making. Produces high-quality analysis artefacts including process maps, capability maturity assessments, data requirements and options papers, maintaining traceability to outcomes. Supports the definition of MVPs/MMPs, phasing and road mapping to enable incremental delivery and maximise customer and business value. Ensures requirements and designs meet standards and contributes to quality assurance of BA outputs within the function. Acts as an expert practitioner and mentor for other Business Analysts, sharing practices, coaching on tools and methods, and supporting capability uplift across the function. Collaborates with key stakeholders, and uses appropriate escalation paths, to manage alignment, mediate conflicting needs, and ensure shared understanding of scope, requirements and trade-offs. Contributes to the continuous improvement of ways of working, reusable patterns, tools and frameworks to drive consistency and efficiency. Requirements Preferably experience with the Telecoms Security Act, regulatory delivery and compliance-led change, with the ability to translate obligations into clear, practical delivery requirements. Strong business analysis experience, including discovery, requirements definition, stakeholder mapping, process analysis, options assessment and business requirements documentation. Confident working across complex technology, security and operational environments, bringing structure to ambiguity and helping teams understand what needs to be delivered and why. Experience creating and maintaining high-quality analysis artefacts, such as business requirements, process maps, capability mappings, requirements traceability, RAID inputs, decision logs and evidence packs. Able to build trusted relationships with stakeholders at different levels, constructively challenge assumptions and drive shared understanding across business, delivery, architecture, security and compliance teams. Comfortable analysing complex information, dependencies, funding assumptions and delivery evidence to support decisions, change requests, prioritisation and regulatory reporting. Practical understanding of agile and hybrid delivery, including defining epics, features, user stories, acceptance criteria, MVP/MMP scope and phased delivery approaches. Strong attention to detail, with the ability to validate information, identify gaps and ensure requirements remain aligned to outcomes, scope, controls and delivery plans. Clear and confident communicator, able to simplify complex information into well-structured written outputs, concise recommendations and senior stakeholder updates. Collaborative, resilient and outcome-focused, with the judgement to know when to escalate, when to challenge and when to bring teams together to unblock delivery. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!
22/09/2026
Contractor
Rubicon Consulting is currently recruiting for TSA Business Analyst on a 6 Month Contract, based in Bristol. Role Summary The Business Analysis Specialist leads discovery and scoping to understand business objectives, define problems, assess feasibility and identify stakeholders. Translates insights into structured requirements, designs end-to-end processes, and acts as a liaison between business and technical teams, ensuring solutions are customer-centric, fit for purpose and cost-effective. The role assures compliance, contributes to continuous improvement, and can mentor other analysts to uplift capability and embed best practice. Responsibilities Leads discovery, scoping and options analysis to clearly define business problems, customer needs and value opportunities for change. Translates insights into clear, structured requirements (business, functional, non-functional, data), epics, features and user stories that enable effective delivery across squads. Designs end-to-end business processes, journeys and capabilities that align with customer objectives, standards and operational feasibility, including unhappy path and edge-case analysis. Works across business, product, engineering and service design teams to assess solution feasibility, align priorities, and support evidence-based decision-making. Produces high-quality analysis artefacts including process maps, capability maturity assessments, data requirements and options papers, maintaining traceability to outcomes. Supports the definition of MVPs/MMPs, phasing and road mapping to enable incremental delivery and maximise customer and business value. Ensures requirements and designs meet standards and contributes to quality assurance of BA outputs within the function. Acts as an expert practitioner and mentor for other Business Analysts, sharing practices, coaching on tools and methods, and supporting capability uplift across the function. Collaborates with key stakeholders, and uses appropriate escalation paths, to manage alignment, mediate conflicting needs, and ensure shared understanding of scope, requirements and trade-offs. Contributes to the continuous improvement of ways of working, reusable patterns, tools and frameworks to drive consistency and efficiency. Requirements Preferably experience with the Telecoms Security Act, regulatory delivery and compliance-led change, with the ability to translate obligations into clear, practical delivery requirements. Strong business analysis experience, including discovery, requirements definition, stakeholder mapping, process analysis, options assessment and business requirements documentation. Confident working across complex technology, security and operational environments, bringing structure to ambiguity and helping teams understand what needs to be delivered and why. Experience creating and maintaining high-quality analysis artefacts, such as business requirements, process maps, capability mappings, requirements traceability, RAID inputs, decision logs and evidence packs. Able to build trusted relationships with stakeholders at different levels, constructively challenge assumptions and drive shared understanding across business, delivery, architecture, security and compliance teams. Comfortable analysing complex information, dependencies, funding assumptions and delivery evidence to support decisions, change requests, prioritisation and regulatory reporting. Practical understanding of agile and hybrid delivery, including defining epics, features, user stories, acceptance criteria, MVP/MMP scope and phased delivery approaches. Strong attention to detail, with the ability to validate information, identify gaps and ensure requirements remain aligned to outcomes, scope, controls and delivery plans. Clear and confident communicator, able to simplify complex information into well-structured written outputs, concise recommendations and senior stakeholder updates. Collaborative, resilient and outcome-focused, with the judgement to know when to escalate, when to challenge and when to bring teams together to unblock delivery. Our Company Rubicon Consulting is a Talent management consultancy which helps you to optimise business performance and competitive advantage by choosing the right people first time!
Adecco are pleased to be recruiting for a Digital Business Analyst (Fixed Term Contract) to work within the West Yorkshire Police Force Our client, a pioneering organisation in Digital Policing, is seeking a talented Digital Business Analyst to join their dynamic team in Wakefield. This exciting opportunity offers a chance to make a significant impact within the field of digital transformation and technology services. What Our Client Offers: Competitive Salary: 44,700 per annum Contract Length: 24 months Working Pattern: Full-time, with hybrid working options available. Driving Required: A full current UK driving licence is essential, as travel for business purposes is necessary. Location: Wakefield and West Yorkshire wide Please note this role will be subject to Police Vetting, you will need to have been residing within the UK for a minimum of 5 years continually Position Overview: The Digital Business Analyst will play a crucial role in engaging with business functions to ensure the successful execution and management of client expectations regarding technology changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect are upheld across all interactions. Collaborate with leadership teams to understand their strategic objectives and challenges, interpreting needs to identify innovative solutions. Analyse and design requirements for new systems and enhancements, ensuring alignment with user needs and Digital Policing infrastructure standards. Provide expert advice on technology change projects, employing tools such as systems analysis and process improvement methodologies. Manage small technology projects, utilising project management techniques (Prince 2, Scrum, DSDM, Agile) to ensure successful implementation. Engage with stakeholders at all levels to promote the Digital Policing strategy and build strong relationships with business functions. Diagnose problem situations and deliver effective resolutions, informing senior leadership decision-making. Ideal Candidate Profile: Proven experience in business relationship management and stakeholder management. Strong background in business analysis, including business systems and process modelling. Proficient in requirement gathering for technical solutions. Familiarity with emerging digital technologies and project management methodologies (Prince 2, Scrum, DSDM, Agile). Excellent analytical and problem-solving skills, with a methodical approach to challenges. Perks of Joining Our Client's Team: Opportunity to contribute to transformational organisational improvements. Access to a network of key customers and stakeholders. A commitment to Diversity, Equality, and Inclusion (DEI) in the workplace. Engaging and supportive work environment that values your contributions. If you are ready to take on this challenging yet rewarding role in Digital Policing and make a difference through technology, our client would love to hear from you! How to Apply: Interested candidates are encouraged to submit their CV along with a cover letter detailing their relevant experience and motivation for applying. This is a fantastic opportunity for a dedicated professional to excel in a forward-thinking environment. Don't miss your chance to be part of a transformative journey in digital policing! Note: Only applicants with the required qualifications and experience will be contacted. Join our client in shaping the future of digital policing! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
22/09/2026
Contractor
Adecco are pleased to be recruiting for a Digital Business Analyst (Fixed Term Contract) to work within the West Yorkshire Police Force Our client, a pioneering organisation in Digital Policing, is seeking a talented Digital Business Analyst to join their dynamic team in Wakefield. This exciting opportunity offers a chance to make a significant impact within the field of digital transformation and technology services. What Our Client Offers: Competitive Salary: 44,700 per annum Contract Length: 24 months Working Pattern: Full-time, with hybrid working options available. Driving Required: A full current UK driving licence is essential, as travel for business purposes is necessary. Location: Wakefield and West Yorkshire wide Please note this role will be subject to Police Vetting, you will need to have been residing within the UK for a minimum of 5 years continually Position Overview: The Digital Business Analyst will play a crucial role in engaging with business functions to ensure the successful execution and management of client expectations regarding technology changes. This position requires a skilled professional who can improve the alignment of Digital Policing services with business needs, communicate departmental strategies, and resolve service delivery issues effectively. Key Responsibilities: Lead by example, embodying the Police Code of Ethics and ensuring that values of dignity, fairness, and respect are upheld across all interactions. Collaborate with leadership teams to understand their strategic objectives and challenges, interpreting needs to identify innovative solutions. Analyse and design requirements for new systems and enhancements, ensuring alignment with user needs and Digital Policing infrastructure standards. Provide expert advice on technology change projects, employing tools such as systems analysis and process improvement methodologies. Manage small technology projects, utilising project management techniques (Prince 2, Scrum, DSDM, Agile) to ensure successful implementation. Engage with stakeholders at all levels to promote the Digital Policing strategy and build strong relationships with business functions. Diagnose problem situations and deliver effective resolutions, informing senior leadership decision-making. Ideal Candidate Profile: Proven experience in business relationship management and stakeholder management. Strong background in business analysis, including business systems and process modelling. Proficient in requirement gathering for technical solutions. Familiarity with emerging digital technologies and project management methodologies (Prince 2, Scrum, DSDM, Agile). Excellent analytical and problem-solving skills, with a methodical approach to challenges. Perks of Joining Our Client's Team: Opportunity to contribute to transformational organisational improvements. Access to a network of key customers and stakeholders. A commitment to Diversity, Equality, and Inclusion (DEI) in the workplace. Engaging and supportive work environment that values your contributions. If you are ready to take on this challenging yet rewarding role in Digital Policing and make a difference through technology, our client would love to hear from you! How to Apply: Interested candidates are encouraged to submit their CV along with a cover letter detailing their relevant experience and motivation for applying. This is a fantastic opportunity for a dedicated professional to excel in a forward-thinking environment. Don't miss your chance to be part of a transformative journey in digital policing! Note: Only applicants with the required qualifications and experience will be contacted. Join our client in shaping the future of digital policing! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the retail sector, is seeking a talented Systems Analyst to join their dynamic team at the Head Office. This temporary position is set for a duration of 9 months and offers an exciting opportunity to work in a fast-paced environment while supporting critical technology systems that enhance the experience for both customers and colleagues. Role: Senior Systems Analyst Duration: 9 Months Location: Welwyn Garden City (on site) Rate: 450 pd Umbrella Key Responsibilities: As a Systems Analyst, you will play a pivotal role in ensuring the seamless operation of technology platforms. Your responsibilities will include: Investigating and diagnosing reported technology issues. Collaborating with product, engineering, and infrastructure teams to resolve incidents. Identifying patterns and trends related to incidents and escalating them as necessary. Retaining ownership of issues while keeping stakeholders informed of progress. Publishing knowledge base articles for newly identified issues. Engaging with third-party vendors for event support. Providing meeting room support and collaborating with the Events team for executive events. Occasionally offering out-of-hours support for planned activities. What Our Client Requires: To thrive in this role, candidates should possess a blend of technical expertise and excellent communication skills. The ideal candidate will have: Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. Familiarity with meeting room technologies (e.g., Cisco TP, MTR). Strong network troubleshooting skills. A background in call handling within an IT Service Desk environment. Experience troubleshooting Windows desktop issues and applications. Skills & Experience: ITIL certification is a plus. Solid understanding of IT Asset Management and the IT Asset Lifecycle. Previous experience in a 24/7 shift environment is advantageous. Exceptional customer focus with a knack for root cause analysis. Work Environment: This role requires on-site presence 5 days a week, allowing for collaborative engagement with key teams, including Service Desk, Executive Support, and Service Operations. The successful candidate will enjoy the opportunity to work closely with a large stakeholder group, making a tangible impact on the organisation's technology support landscape. Why Consider This Opportunity? Work in a vibrant and supportive team environment. Engage in challenging and rewarding projects that directly influence the organisation's operations. Gain valuable experience in a prominent retail organisation while enhancing your technical skills. If you are a proactive and enthusiastic Systems Analyst eager to take on new challenges within a leading retail organisation, this is the opportunity for you ! Apply now Please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
22/09/2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client, a leading organisation in the retail sector, is seeking a talented Systems Analyst to join their dynamic team at the Head Office. This temporary position is set for a duration of 9 months and offers an exciting opportunity to work in a fast-paced environment while supporting critical technology systems that enhance the experience for both customers and colleagues. Role: Senior Systems Analyst Duration: 9 Months Location: Welwyn Garden City (on site) Rate: 450 pd Umbrella Key Responsibilities: As a Systems Analyst, you will play a pivotal role in ensuring the seamless operation of technology platforms. Your responsibilities will include: Investigating and diagnosing reported technology issues. Collaborating with product, engineering, and infrastructure teams to resolve incidents. Identifying patterns and trends related to incidents and escalating them as necessary. Retaining ownership of issues while keeping stakeholders informed of progress. Publishing knowledge base articles for newly identified issues. Engaging with third-party vendors for event support. Providing meeting room support and collaborating with the Events team for executive events. Occasionally offering out-of-hours support for planned activities. What Our Client Requires: To thrive in this role, candidates should possess a blend of technical expertise and excellent communication skills. The ideal candidate will have: Good knowledge of ITIL processes, particularly Incident and Problem Management. Experience with ITSM tools such as ZenDesk or Service Now. Proficient knowledge of Windows 11, Office 365 Suite, iOS, Android, and various peripherals. Familiarity with meeting room technologies (e.g., Cisco TP, MTR). Strong network troubleshooting skills. A background in call handling within an IT Service Desk environment. Experience troubleshooting Windows desktop issues and applications. Skills & Experience: ITIL certification is a plus. Solid understanding of IT Asset Management and the IT Asset Lifecycle. Previous experience in a 24/7 shift environment is advantageous. Exceptional customer focus with a knack for root cause analysis. Work Environment: This role requires on-site presence 5 days a week, allowing for collaborative engagement with key teams, including Service Desk, Executive Support, and Service Operations. The successful candidate will enjoy the opportunity to work closely with a large stakeholder group, making a tangible impact on the organisation's technology support landscape. Why Consider This Opportunity? Work in a vibrant and supportive team environment. Engage in challenging and rewarding projects that directly influence the organisation's operations. Gain valuable experience in a prominent retail organisation while enhancing your technical skills. If you are a proactive and enthusiastic Systems Analyst eager to take on new challenges within a leading retail organisation, this is the opportunity for you ! Apply now Please answer screening questions. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
We are seeking an experienced Senior Dynamics 365 Customer Engagement (CE) Developer with strong Microsoft cloud experience and the capability to provide technical leadership across complex enterprise delivery programmes. This role is ideal for a highly capable individual who combines deep hands-on Dynamics 365 CE development expertise with a proven track record of designing, building and supporting scalable business-critical solutions on the Microsoft technology stack. The successful candidate will be expected to lead technical delivery, mentor developers, engage directly with stakeholders, and help shape architecture and engineering best practices. You will work closely with Product Owners, Business Analysts, Architects, Engineering Leads and Delivery Managers to deliver high-quality Dynamics, Power Platform and Azure-based solutions Solution Development Design, develop and maintain enterprise-scale Dynamics 365 CE solutions. Develop custom functionality using: C# .NET Plug-ins Custom Workflow Activities JavaScript / TypeScript Web API PCF Controls Extend and customise Model-Driven Apps to support complex business processes. Design and implement robust integrations with internal and third-party systems. Develop Power Platform solutions including: Model-Driven Apps Power Pages Power Automate Custom Pages Canvas Apps where appropriate. Power Platform Connectors Azure Integration and Cloud Engineering Design and implement cloud-native integration solutions using Azure services. Develop: Azure Functions Logic Apps Service Bus API Management Azure Storage Azure SQL Event-based integration patterns. Build scalable, supportable and secure integration architectures. Work closely with cloud engineering teams to ensure alignment with Azure best practices. Technical Leadership Provide technical leadership for Dynamics and Power Platform delivery teams. Lead design workshops and technical discovery sessions. Review solution designs and code produced by other developers. Establish and promote engineering standards and development best practices. Mentor junior and mid-level developers. Support estimation, planning and technical governance activities. Act as a senior technical point of contact for delivery teams and stakeholders. DevOps and Delivery Contribute to continuous improvement of development and deployment processes. Design and maintain CI/CD pipelines using Azure DevOps. Promote automated testing and modern ALM practices. Support agile delivery methodologies including Scrum and Kanban. Participate in sprint planning, backlog refinement and technical design activities
22/09/2026
Full time
We are seeking an experienced Senior Dynamics 365 Customer Engagement (CE) Developer with strong Microsoft cloud experience and the capability to provide technical leadership across complex enterprise delivery programmes. This role is ideal for a highly capable individual who combines deep hands-on Dynamics 365 CE development expertise with a proven track record of designing, building and supporting scalable business-critical solutions on the Microsoft technology stack. The successful candidate will be expected to lead technical delivery, mentor developers, engage directly with stakeholders, and help shape architecture and engineering best practices. You will work closely with Product Owners, Business Analysts, Architects, Engineering Leads and Delivery Managers to deliver high-quality Dynamics, Power Platform and Azure-based solutions Solution Development Design, develop and maintain enterprise-scale Dynamics 365 CE solutions. Develop custom functionality using: C# .NET Plug-ins Custom Workflow Activities JavaScript / TypeScript Web API PCF Controls Extend and customise Model-Driven Apps to support complex business processes. Design and implement robust integrations with internal and third-party systems. Develop Power Platform solutions including: Model-Driven Apps Power Pages Power Automate Custom Pages Canvas Apps where appropriate. Power Platform Connectors Azure Integration and Cloud Engineering Design and implement cloud-native integration solutions using Azure services. Develop: Azure Functions Logic Apps Service Bus API Management Azure Storage Azure SQL Event-based integration patterns. Build scalable, supportable and secure integration architectures. Work closely with cloud engineering teams to ensure alignment with Azure best practices. Technical Leadership Provide technical leadership for Dynamics and Power Platform delivery teams. Lead design workshops and technical discovery sessions. Review solution designs and code produced by other developers. Establish and promote engineering standards and development best practices. Mentor junior and mid-level developers. Support estimation, planning and technical governance activities. Act as a senior technical point of contact for delivery teams and stakeholders. DevOps and Delivery Contribute to continuous improvement of development and deployment processes. Design and maintain CI/CD pipelines using Azure DevOps. Promote automated testing and modern ALM practices. Support agile delivery methodologies including Scrum and Kanban. Participate in sprint planning, backlog refinement and technical design activities
1st Line IT Support Engineer / Service Desk Analyst Salary: £30k + excellent benefits Caerphilly area Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer / Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role offers excellent scope to broaden your technical knowledge and progress into 2nd and 3rd line support, with exposure to a wide range of customer environments and technologies. The position will initially be office-based 5 days per week, with hybrid working available once established in the role. Key Responsibilities: Provide 1st line technical support via phone, email and remote support tools Log, prioritise, manage and resolve incidents and service requests in line with SLAs Troubleshoot Windows desktop, laptop, software and peripheral issues Support Microsoft Office, Outlook and Microsoft 365 applications Carry out basic user account and access administration Escalate more complex incidents while maintaining ownership and customer communication Maintain accurate ticket updates, technical documentation and knowledge articles Work collaboratively with 2nd and 3rd line engineers and other technical teams Work flexible start and finish times between 8am and 6pm as part of the service desk rota Skills & Experience Required: Previous experience in an IT service desk, helpdesk or end-user support role ideally around 2 3 years Strong customer communication skills, with the confidence to support users at all levels Good troubleshooting and problem-solving ability Experience supporting Windows desktop and laptop operating systems Experience supporting Microsoft Office applications and Outlook Ability to prioritise effectively and remain organised in a fast-paced, ticket-driven environment Positive, proactive approach and a genuine interest in developing across new technologies Eligibility to obtain the required security clearance Desirable Experience: Microsoft 365 support Active Directory or Microsoft Entra ID user administration Exposure to Microsoft Azure, Intune or endpoint management Experience using ITSM or ticketing systems Basic networking knowledge, including DNS, DHCP, Wi-Fi and connectivity troubleshooting Exposure to antivirus, backup, virtualisation, monitoring or remote support technologies Previous MSP or managed services experience This role would suit an experienced 1st Line Support Engineer or Service Desk Analyst looking for a busy and varied position offering strong technical exposure, structured development and genuine opportunities for career progression within a growing managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application. f your application.
22/09/2026
Full time
1st Line IT Support Engineer / Service Desk Analyst Salary: £30k + excellent benefits Caerphilly area Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer / Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer or IT Support Technician who enjoys solving problems and supporting users in a fast-paced environment. You ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role offers excellent scope to broaden your technical knowledge and progress into 2nd and 3rd line support, with exposure to a wide range of customer environments and technologies. The position will initially be office-based 5 days per week, with hybrid working available once established in the role. Key Responsibilities: Provide 1st line technical support via phone, email and remote support tools Log, prioritise, manage and resolve incidents and service requests in line with SLAs Troubleshoot Windows desktop, laptop, software and peripheral issues Support Microsoft Office, Outlook and Microsoft 365 applications Carry out basic user account and access administration Escalate more complex incidents while maintaining ownership and customer communication Maintain accurate ticket updates, technical documentation and knowledge articles Work collaboratively with 2nd and 3rd line engineers and other technical teams Work flexible start and finish times between 8am and 6pm as part of the service desk rota Skills & Experience Required: Previous experience in an IT service desk, helpdesk or end-user support role ideally around 2 3 years Strong customer communication skills, with the confidence to support users at all levels Good troubleshooting and problem-solving ability Experience supporting Windows desktop and laptop operating systems Experience supporting Microsoft Office applications and Outlook Ability to prioritise effectively and remain organised in a fast-paced, ticket-driven environment Positive, proactive approach and a genuine interest in developing across new technologies Eligibility to obtain the required security clearance Desirable Experience: Microsoft 365 support Active Directory or Microsoft Entra ID user administration Exposure to Microsoft Azure, Intune or endpoint management Experience using ITSM or ticketing systems Basic networking knowledge, including DNS, DHCP, Wi-Fi and connectivity troubleshooting Exposure to antivirus, backup, virtualisation, monitoring or remote support technologies Previous MSP or managed services experience This role would suit an experienced 1st Line Support Engineer or Service Desk Analyst looking for a busy and varied position offering strong technical exposure, structured development and genuine opportunities for career progression within a growing managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application. f your application.
Senior Credit Risk Technology Analyst London/Hybrid Contract to March 2027 Day rate from 750 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experienced Senior Credit Risk Technology Analyst to join a strategic Credit Risk Technology function within a leading global banking organisation. This role sits at the intersection of Credit Risk, Data and Technology, acting as the key link between business stakeholders and development teams to deliver complex Credit Risk solutions and regulatory change initiatives. This is a hands-on position requiring deep Credit Risk domain expertise combined with strong technical analysis, data interrogation and agile delivery experience. You will be responsible for translating business and regulatory requirements into detailed functional specifications, managing delivery through the software development lifecycle, and ensuring solutions meet both business and regulatory expectations. The position is being offered on an initial contract until the end of March but with the potential to extend. You will be hybrid working being office based 3 days a week, 2 days working from home. Key Responsibilities Credit Risk Technology Analysis Act as the primary interface between Credit Risk, Technology, Data, Treasury, Finance and Front Office stakeholders. Gather, analyse and document business and regulatory requirements. Translate requirements into detailed Functional Specification Documents (FSDs), business requirements and technical specifications. Ensure accurate interpretation of Credit Risk policies, methodologies and regulatory requirements within technology solutions. Support strategic Credit Risk platform enhancements and transformation initiatives. Agile Delivery & Jira Management Own and manage Epics, Features and User Stories within Jira. Work closely with developers and architects to ensure requirements are fully understood and delivered as intended. Refine and prioritise backlogs in partnership with business stakeholders and programme leadership. Support sprint planning, UAT, defect management and production releases. Maintain full traceability between business requirements, technical design and delivered solutions. Credit Risk Domain Expertise Work across key areas of the Credit Risk lifecycle including: Counterparty Credit Risk (CCR) Exposure and Limit Management SA-CCR and Credit RWA calculations Corporate and Wholesale Lending IFRS 9 impairment Basel III/IV and CRR/CRD regulatory initiatives Data Analysis & Technology Analyse data to support requirements gathering and solution validation. Use SQL to interrogate and validate data across multiple systems. Support data mapping, reconciliation and data quality initiatives. Work alongside data engineering teams on strategic platform enhancements. Stakeholder Management Build strong relationships with senior stakeholders across Risk, Technology and Business functions. Present requirements, progress updates and recommendations to senior management. Facilitate workshops and requirement-gathering sessions. Coordinate delivery across global teams and multiple workstreams. Required Skills & Experience Essential Significant experience within a regulated banking or capital markets environment. Significant experience across Credit Risk, Risk Technology, Technical Analysis or related delivery functions. Strong understanding of Credit Risk frameworks and processes. Extensive knowledge of: Basel III / Basel IV CRR / CRD SA-CCR IFRS 9 Credit RWA methodologies Wholesale and Corporate Lending Proven experience producing Functional Specification Documents (FSDs). Strong experience creating and managing Epics, Features and User Stories within Jira. Experience working closely with software development and architecture teams. Strong SQL skills with the ability to analyse and validate complex data. Track record of owning delivery from requirements through to implementation. Excellent stakeholder management and communication skills. Desirable Databricks experience. Experience with Moody's Risk Authority, Risk Foundation, AxiomSL and/or Wolters Kluwer. Credit Risk transformation or regulatory change experience. Exposure to cloud data platforms and Market Risk technology. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.
22/09/2026
Contractor
Senior Credit Risk Technology Analyst London/Hybrid Contract to March 2027 Day rate from 750 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experienced Senior Credit Risk Technology Analyst to join a strategic Credit Risk Technology function within a leading global banking organisation. This role sits at the intersection of Credit Risk, Data and Technology, acting as the key link between business stakeholders and development teams to deliver complex Credit Risk solutions and regulatory change initiatives. This is a hands-on position requiring deep Credit Risk domain expertise combined with strong technical analysis, data interrogation and agile delivery experience. You will be responsible for translating business and regulatory requirements into detailed functional specifications, managing delivery through the software development lifecycle, and ensuring solutions meet both business and regulatory expectations. The position is being offered on an initial contract until the end of March but with the potential to extend. You will be hybrid working being office based 3 days a week, 2 days working from home. Key Responsibilities Credit Risk Technology Analysis Act as the primary interface between Credit Risk, Technology, Data, Treasury, Finance and Front Office stakeholders. Gather, analyse and document business and regulatory requirements. Translate requirements into detailed Functional Specification Documents (FSDs), business requirements and technical specifications. Ensure accurate interpretation of Credit Risk policies, methodologies and regulatory requirements within technology solutions. Support strategic Credit Risk platform enhancements and transformation initiatives. Agile Delivery & Jira Management Own and manage Epics, Features and User Stories within Jira. Work closely with developers and architects to ensure requirements are fully understood and delivered as intended. Refine and prioritise backlogs in partnership with business stakeholders and programme leadership. Support sprint planning, UAT, defect management and production releases. Maintain full traceability between business requirements, technical design and delivered solutions. Credit Risk Domain Expertise Work across key areas of the Credit Risk lifecycle including: Counterparty Credit Risk (CCR) Exposure and Limit Management SA-CCR and Credit RWA calculations Corporate and Wholesale Lending IFRS 9 impairment Basel III/IV and CRR/CRD regulatory initiatives Data Analysis & Technology Analyse data to support requirements gathering and solution validation. Use SQL to interrogate and validate data across multiple systems. Support data mapping, reconciliation and data quality initiatives. Work alongside data engineering teams on strategic platform enhancements. Stakeholder Management Build strong relationships with senior stakeholders across Risk, Technology and Business functions. Present requirements, progress updates and recommendations to senior management. Facilitate workshops and requirement-gathering sessions. Coordinate delivery across global teams and multiple workstreams. Required Skills & Experience Essential Significant experience within a regulated banking or capital markets environment. Significant experience across Credit Risk, Risk Technology, Technical Analysis or related delivery functions. Strong understanding of Credit Risk frameworks and processes. Extensive knowledge of: Basel III / Basel IV CRR / CRD SA-CCR IFRS 9 Credit RWA methodologies Wholesale and Corporate Lending Proven experience producing Functional Specification Documents (FSDs). Strong experience creating and managing Epics, Features and User Stories within Jira. Experience working closely with software development and architecture teams. Strong SQL skills with the ability to analyse and validate complex data. Track record of owning delivery from requirements through to implementation. Excellent stakeholder management and communication skills. Desirable Databricks experience. Experience with Moody's Risk Authority, Risk Foundation, AxiomSL and/or Wolters Kluwer. Credit Risk transformation or regulatory change experience. Exposure to cloud data platforms and Market Risk technology. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you.
Applications Support Analyst Applications Support Analyst required to join my client's IT team and take ownership of the support, administration, and continual improvement of a range of business-critical applications. This is an excellent opportunity for an applications-focused professional who enjoys troubleshooting technical issues, working closely with users, managing system access, and driving improvements across key business systems. The Role As the Applications Support Analyst, you will be responsible for supporting and maintaining a portfolio of applications, ensuring they remain secure, reliable, and fit for business needs. You will act as a key point of contact for users, providing technical support, administering access permissions, liaising with software vendors, and delivering training where required. Working across multiple departments, you will help maximise system efficiency while ensuring data integrity, security, and compliance. Key Responsibilities The successful candidate will administer and support a range of business-critical applications, manage user accounts and role-based access controls, investigate and resolve application-related incidents, and work closely with third-party software providers to address technical issues. You will create and maintain user documentation, deliver training and guidance to end users, support application upgrades and enhancements, assist with integrations and data management activities, and ensure compliance with GDPR and data protection requirements. You will also collaborate with stakeholders across the business to improve application usage and contribute towards continuous system and process improvements. Skills & Experience Required Applicants should have previous experience supporting and administering business-critical applications within a complex organisation, alongside a strong understanding of application support and administration. Experience managing user permissions, troubleshooting application issues, and working with external software providers is essential. You will possess strong analytical and problem-solving abilities, excellent organisational and time-management skills, and the ability to communicate technical information clearly to non-technical audiences. The role requires someone who can effectively manage competing priorities, engage with multiple stakeholders, and maintain a high level of accuracy and attention to detail while delivering excellent customer service. Desirable Skills & Experience Experience supporting CRM, ERP, HR, Finance, or other enterprise applications would be advantageous, as would knowledge of reporting and analytics platforms. An understanding of application integrations, data governance, auditing, compliance requirements, application lifecycle management, and change control processes would also be beneficial. Experience working within bespoke or highly customised application environments is desirable. Qualifications A relevant IT qualification is preferred, although equivalent commercial experience will also be considered. What's on Offer? In return, my client offers a competitive salary and benefits package, ongoing professional development opportunities, exposure to business-critical systems and transformation projects, and the chance to work within a collaborative and supportive environment supporting a diverse application landscape. If you have a strong applications support background and are passionate about delivering outstanding service while driving continual improvement, we'd love to hear from you.
22/09/2026
Full time
Applications Support Analyst Applications Support Analyst required to join my client's IT team and take ownership of the support, administration, and continual improvement of a range of business-critical applications. This is an excellent opportunity for an applications-focused professional who enjoys troubleshooting technical issues, working closely with users, managing system access, and driving improvements across key business systems. The Role As the Applications Support Analyst, you will be responsible for supporting and maintaining a portfolio of applications, ensuring they remain secure, reliable, and fit for business needs. You will act as a key point of contact for users, providing technical support, administering access permissions, liaising with software vendors, and delivering training where required. Working across multiple departments, you will help maximise system efficiency while ensuring data integrity, security, and compliance. Key Responsibilities The successful candidate will administer and support a range of business-critical applications, manage user accounts and role-based access controls, investigate and resolve application-related incidents, and work closely with third-party software providers to address technical issues. You will create and maintain user documentation, deliver training and guidance to end users, support application upgrades and enhancements, assist with integrations and data management activities, and ensure compliance with GDPR and data protection requirements. You will also collaborate with stakeholders across the business to improve application usage and contribute towards continuous system and process improvements. Skills & Experience Required Applicants should have previous experience supporting and administering business-critical applications within a complex organisation, alongside a strong understanding of application support and administration. Experience managing user permissions, troubleshooting application issues, and working with external software providers is essential. You will possess strong analytical and problem-solving abilities, excellent organisational and time-management skills, and the ability to communicate technical information clearly to non-technical audiences. The role requires someone who can effectively manage competing priorities, engage with multiple stakeholders, and maintain a high level of accuracy and attention to detail while delivering excellent customer service. Desirable Skills & Experience Experience supporting CRM, ERP, HR, Finance, or other enterprise applications would be advantageous, as would knowledge of reporting and analytics platforms. An understanding of application integrations, data governance, auditing, compliance requirements, application lifecycle management, and change control processes would also be beneficial. Experience working within bespoke or highly customised application environments is desirable. Qualifications A relevant IT qualification is preferred, although equivalent commercial experience will also be considered. What's on Offer? In return, my client offers a competitive salary and benefits package, ongoing professional development opportunities, exposure to business-critical systems and transformation projects, and the chance to work within a collaborative and supportive environment supporting a diverse application landscape. If you have a strong applications support background and are passionate about delivering outstanding service while driving continual improvement, we'd love to hear from you.
Principal Identity & Access Lead Milton Keynes (2 days on site) 75 - 85k + 15% bonus We are working with an established organisation who are embarking on a significant digital transformation programme and are seeking a Principal Identity & Access Lead to shape and deliver their enterprise Identity and Access Management (IAM) strategy. The role will play a pivotal role in protecting critical systems, data, and business services by leading the evolution of the organisation's IAM capability. Working closely with the CISO and senior stakeholders, you will design, implement, and continuously enhance IAM and Privileged Access Management (PAM) solutions that strengthen resilience, support regulatory compliance, and enable secure business transformation. Key responsibilities include: Own and drive the enterprise IAM vision, roadmap and strategy, ensuring identity security capabilities support organisational goals and regulatory expectations Lead the selection, deployment, integration and ongoing optimisation of IAM and PAM solutions Champion identity governance and access management best practices across the organisation, influencing stakeholders at all levels Lead the design and operation of robust IAM and PAM controls that protect critical systems, data and business services Drive a culture of least privilege, accountability and access governance through effective control frameworks and stakeholder engagement Deliver insightful reporting and executive-level briefings on IAM risk, compliance, maturity and control effectiveness Lead a team of IAM Analysts Experience with IAM and PAM tools such as SailPoint, CyberArk, Delinea or similar is essential. This role can be based in central London or Milton Keynes, 2 days per week onsite. If London, occasional travel to Milton Keynes will be required, 2 days per month. If you're passionate about building secure, scalable identity services and enjoy working across technology, architecture and business teams, please apply now.
22/09/2026
Full time
Principal Identity & Access Lead Milton Keynes (2 days on site) 75 - 85k + 15% bonus We are working with an established organisation who are embarking on a significant digital transformation programme and are seeking a Principal Identity & Access Lead to shape and deliver their enterprise Identity and Access Management (IAM) strategy. The role will play a pivotal role in protecting critical systems, data, and business services by leading the evolution of the organisation's IAM capability. Working closely with the CISO and senior stakeholders, you will design, implement, and continuously enhance IAM and Privileged Access Management (PAM) solutions that strengthen resilience, support regulatory compliance, and enable secure business transformation. Key responsibilities include: Own and drive the enterprise IAM vision, roadmap and strategy, ensuring identity security capabilities support organisational goals and regulatory expectations Lead the selection, deployment, integration and ongoing optimisation of IAM and PAM solutions Champion identity governance and access management best practices across the organisation, influencing stakeholders at all levels Lead the design and operation of robust IAM and PAM controls that protect critical systems, data and business services Drive a culture of least privilege, accountability and access governance through effective control frameworks and stakeholder engagement Deliver insightful reporting and executive-level briefings on IAM risk, compliance, maturity and control effectiveness Lead a team of IAM Analysts Experience with IAM and PAM tools such as SailPoint, CyberArk, Delinea or similar is essential. This role can be based in central London or Milton Keynes, 2 days per week onsite. If London, occasional travel to Milton Keynes will be required, 2 days per month. If you're passionate about building secure, scalable identity services and enjoy working across technology, architecture and business teams, please apply now.
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. We are later life lending experts, with a market leading specialism in equity release. We offer later life lending advice and solutions to help homeowners across the UK unlock a better retirement by accessing some of the wealth tied up in their properties. Or as we like to say, retirement finances, unlocked. Our portfolio of brands comprises of Key (the Adviser) More2Life (the Lender) and Air (Adviser software service). We are looking for an Automation Quality Assurance Engineer to join our technology team and play a key role in ensuring the quality, stability and performance of our systems. This role is focused on test automation, primarily across Microsoft Dynamics 365 and the Power Platform, helping to ensure that new features and updates are thoroughly tested and delivered to a high standard. You will work closely with developers, analysts and stakeholders to understand requirements, build automated tests, and improve overall system quality within a fast paced, regulated environment. Main role & responsibilities Design, develop and maintain automated test scripts for business systems Work closely with developers and business analysts to understand requirements and define testing approaches Carry out functional, regression, integration and performance testing Identify, log and track defects, supporting resolution with development teams Integrate test automation into CI/CD pipelines (e.g. Azure DevOps) Develop and improve automation frameworks, particularly in low code environments Monitor and report on test coverage and quality metrics Keep up to date with best practice across Dynamics 365, Power Platform and testing tools Skills & experience we look for Experience in software testing or QA, with a focus on automation Experience writing or maintaining automated test scripts Familiarity with Microsoft Dynamics 365 or Power Platform Understanding of testing types such as regression, integration and performance Experience using tools such as Azure DevOps or similar Strong attention to detail and problem-solving skills Ability to work collaboratively with technical and non-technical stakeholders Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits: 25 days holiday, plus bank holidays. Rising to 28 days based on length of service Additional holiday purchase scheme 1 extra day to carry out charity work, and another day for your choice of wellbeing activity Pension: 5% Employee and 8% Employer AXA Exec (self) OR Simply health cashback plan Life Assurance x4 salary Plus so much more!
22/09/2026
Full time
Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. We are later life lending experts, with a market leading specialism in equity release. We offer later life lending advice and solutions to help homeowners across the UK unlock a better retirement by accessing some of the wealth tied up in their properties. Or as we like to say, retirement finances, unlocked. Our portfolio of brands comprises of Key (the Adviser) More2Life (the Lender) and Air (Adviser software service). We are looking for an Automation Quality Assurance Engineer to join our technology team and play a key role in ensuring the quality, stability and performance of our systems. This role is focused on test automation, primarily across Microsoft Dynamics 365 and the Power Platform, helping to ensure that new features and updates are thoroughly tested and delivered to a high standard. You will work closely with developers, analysts and stakeholders to understand requirements, build automated tests, and improve overall system quality within a fast paced, regulated environment. Main role & responsibilities Design, develop and maintain automated test scripts for business systems Work closely with developers and business analysts to understand requirements and define testing approaches Carry out functional, regression, integration and performance testing Identify, log and track defects, supporting resolution with development teams Integrate test automation into CI/CD pipelines (e.g. Azure DevOps) Develop and improve automation frameworks, particularly in low code environments Monitor and report on test coverage and quality metrics Keep up to date with best practice across Dynamics 365, Power Platform and testing tools Skills & experience we look for Experience in software testing or QA, with a focus on automation Experience writing or maintaining automated test scripts Familiarity with Microsoft Dynamics 365 or Power Platform Understanding of testing types such as regression, integration and performance Experience using tools such as Azure DevOps or similar Strong attention to detail and problem-solving skills Ability to work collaboratively with technical and non-technical stakeholders Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits: 25 days holiday, plus bank holidays. Rising to 28 days based on length of service Additional holiday purchase scheme 1 extra day to carry out charity work, and another day for your choice of wellbeing activity Pension: 5% Employee and 8% Employer AXA Exec (self) OR Simply health cashback plan Life Assurance x4 salary Plus so much more!
Pure Resourcing Solutions Limited
Chelmsford, Essex
A well-established organisation is seeking an IT Support Analyst to join its team based in central Chelmsford. You'll play a key role in supporting users, maintaining day-to-day IT operations, and ensuring business systems and technology services run smoothly across the organisation. This is a fully onsite position with free onsite parking provided. Key Responsibilities Provide first-line support for business systems, databases and core applications. Act as the onsite point of contact for IT issues, working alongside an outsourced IT support provider. Troubleshoot hardware, software and application issues, ensuring timely resolution or escalation where required. Deliver user training, IT inductions and practical guidance to staff on systems and technology. Support the setup, maintenance and troubleshooting of end-user devices, peripherals and IT equipment. Maintain accurate records of IT assets, support issues and system updates. Experience Required Previous experience in an IT support or service desk environment. Strong troubleshooting skills across software, systems and end-user technology. Experience supporting business applications, databases or CRM systems. Good knowledge of Microsoft 365, including Outlook, Teams, OneDrive and SharePoint. Strong communication skills with the ability to explain technical issues to non-technical users. Well organised, customer-focused and able to manage multiple priorities effectively. Full UK driving licence and access to a vehicle for occasional travel between sites. Benefits 35-hour working week. 30 days annual leave + bank holidays. Non-contributory pension scheme with an 11% employer contribution. Life assurance cover of 3x annual salary. Free onsite parking. Apply Now!
22/09/2026
Full time
A well-established organisation is seeking an IT Support Analyst to join its team based in central Chelmsford. You'll play a key role in supporting users, maintaining day-to-day IT operations, and ensuring business systems and technology services run smoothly across the organisation. This is a fully onsite position with free onsite parking provided. Key Responsibilities Provide first-line support for business systems, databases and core applications. Act as the onsite point of contact for IT issues, working alongside an outsourced IT support provider. Troubleshoot hardware, software and application issues, ensuring timely resolution or escalation where required. Deliver user training, IT inductions and practical guidance to staff on systems and technology. Support the setup, maintenance and troubleshooting of end-user devices, peripherals and IT equipment. Maintain accurate records of IT assets, support issues and system updates. Experience Required Previous experience in an IT support or service desk environment. Strong troubleshooting skills across software, systems and end-user technology. Experience supporting business applications, databases or CRM systems. Good knowledge of Microsoft 365, including Outlook, Teams, OneDrive and SharePoint. Strong communication skills with the ability to explain technical issues to non-technical users. Well organised, customer-focused and able to manage multiple priorities effectively. Full UK driving licence and access to a vehicle for occasional travel between sites. Benefits 35-hour working week. 30 days annual leave + bank holidays. Non-contributory pension scheme with an 11% employer contribution. Life assurance cover of 3x annual salary. Free onsite parking. Apply Now!
Senior Scala Data Engineer - 6 Month Contract Location: London - Hybrid Duration: 6 months Rate: 530 - 580 per day insideIR35 Clearance: SC Clearance required We are seeking an experienced Senior Scala Data Engineer with active SC Clearance to join a team developing secure, high-volume and highly available backend services and APIs supporting fraud detection and data integrity. Responsibilities: Design and develop scalable, secure and low-latency backend services. Develop clean, testable Scala code and REST APIs. Work with databases and AWS services. Improve and modernise existing applications and services. Collaborate with product owners, business analysts and data engineers. Support production services and contribute to incident resolution. Work within an Agile & Continuous Integration. Skills and Experience: Scala Play Framework or MVC/REST API frameworks SQL / Databases AWS Continuous Integration Agile methodologies API design and development Testing and automation Production support / SRE awareness SC Security Clearance It would be an added advantage if you had any of the following: Jenkins / Kibana / Airflow / Docker / Containerisation / Grafana. Apply now for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
22/09/2026
Contractor
Senior Scala Data Engineer - 6 Month Contract Location: London - Hybrid Duration: 6 months Rate: 530 - 580 per day insideIR35 Clearance: SC Clearance required We are seeking an experienced Senior Scala Data Engineer with active SC Clearance to join a team developing secure, high-volume and highly available backend services and APIs supporting fraud detection and data integrity. Responsibilities: Design and develop scalable, secure and low-latency backend services. Develop clean, testable Scala code and REST APIs. Work with databases and AWS services. Improve and modernise existing applications and services. Collaborate with product owners, business analysts and data engineers. Support production services and contribute to incident resolution. Work within an Agile & Continuous Integration. Skills and Experience: Scala Play Framework or MVC/REST API frameworks SQL / Databases AWS Continuous Integration Agile methodologies API design and development Testing and automation Production support / SRE awareness SC Security Clearance It would be an added advantage if you had any of the following: Jenkins / Kibana / Airflow / Docker / Containerisation / Grafana. Apply now for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
If you're in IT support and want to be part of a team that's being built from the ground up rather than simply inheriting old processes, this role is worth a look. This is an IT Support Analyst position with a well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st/2nd Line Support Technician Birmingham 28,000- 32,000 Fully onsite (5 days a week) Good IT support isn't just about fixing problems. It's about making sure nearly a thousand people can do their jobs without technology getting in the way. The business is one of the UK's largest rail freight operators, Following a recent acquisition, they're investing in a stronger internal IT function and building a team that can support the next stage of the business. This is an opportunity to join that team from the beginning. You'll be supporting colleagues across multiple locations, solving day-to-day technical issues, maintaining core IT systems and helping create a more responsive, reliable service for the business. If you enjoy variety, taking ownership of problems and making life easier for end users, you'll find plenty to get involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices and associated hardware. Carrying out daily system health checks and monitoring backups. Escalating more complex issues where appropriate and seeing them through to resolution. Maintaining technical documentation. Supporting IT projects as the team continues to grow. Visiting other company sites when required. Taking part in a one week in four on-call rota, with a fixed additional payment. What you'll need We're looking for someone who enjoys solving problems and takes pride in delivering a great service. You'll ideally have experience with: Windows desktop operating systems. Microsoft 365 installation and configuration. Active Directory. PC hardware support. Basic networking concepts. Mobile device support. Providing excellent customer service in a busy support environment. Just as important is your approach. You'll be someone who stays calm under pressure, communicates clearly, takes ownership of issues and enjoys helping people. Salary & Benefits 25 days' holiday plus bank holidays. Company pension and life assurance. Paid on-call allowance (1 week in 4). Employee discounts and Cycle to Work scheme. Ongoing training and career development. Employee Assistance Programme and wellbeing support. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
22/09/2026
Full time
If you're in IT support and want to be part of a team that's being built from the ground up rather than simply inheriting old processes, this role is worth a look. This is an IT Support Analyst position with a well-established UK transport and logistics business that's investing heavily in its internal IT function following a recent acquisition. 1st/2nd Line Support Technician Birmingham 28,000- 32,000 Fully onsite (5 days a week) Good IT support isn't just about fixing problems. It's about making sure nearly a thousand people can do their jobs without technology getting in the way. The business is one of the UK's largest rail freight operators, Following a recent acquisition, they're investing in a stronger internal IT function and building a team that can support the next stage of the business. This is an opportunity to join that team from the beginning. You'll be supporting colleagues across multiple locations, solving day-to-day technical issues, maintaining core IT systems and helping create a more responsive, reliable service for the business. If you enjoy variety, taking ownership of problems and making life easier for end users, you'll find plenty to get involved in. What you'll be doing You'll be the first point of contact for IT support, providing first and second line support across a broad range of technologies and users. Your work will include: Resolving IT incidents and service requests from end users. Installing, configuring and supporting Windows devices, Microsoft 365 and business applications. Supporting Active Directory administration. Maintaining desktops, laptops, mobile devices and associated hardware. Carrying out daily system health checks and monitoring backups. Escalating more complex issues where appropriate and seeing them through to resolution. Maintaining technical documentation. Supporting IT projects as the team continues to grow. Visiting other company sites when required. Taking part in a one week in four on-call rota, with a fixed additional payment. What you'll need We're looking for someone who enjoys solving problems and takes pride in delivering a great service. You'll ideally have experience with: Windows desktop operating systems. Microsoft 365 installation and configuration. Active Directory. PC hardware support. Basic networking concepts. Mobile device support. Providing excellent customer service in a busy support environment. Just as important is your approach. You'll be someone who stays calm under pressure, communicates clearly, takes ownership of issues and enjoys helping people. Salary & Benefits 25 days' holiday plus bank holidays. Company pension and life assurance. Paid on-call allowance (1 week in 4). Employee discounts and Cycle to Work scheme. Ongoing training and career development. Employee Assistance Programme and wellbeing support. Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Your new company You will be working for a Council in Oxfordshire. Your new role The Council requires an experienced hybrid project manager/lead business analyst with a proven track record of implementing a new housing needs system (or very similar) with the skills and experience to help deliver this important project from start to finish. This will be a part-time role 3 days a week for 6 months. The split between project management and business analyst support is expected to be 50/50 but may vary during the life of the project. The Council's busy housing needs team provides key services to a large number of residents in Oxford to help improve service delivery. The Council has procured a new Cloud-Based Housing Needs System to provide core statutory services owed to residents under part 6 and 7 of the Housing Act and the Homeless Reduction Act including: On-line housing applications, choice-based lettings and the allocation of social housing Homelessness prevention, housing options and homelessness case management This project will include moving these functions from the existing system to the new system and service re-design, while ensuring a continuity of service during this transition, to deliver financial and efficiency benefits. What you'll need to succeed You will have experience as both a business analyst and project manager to take this project through its lifecycle. You will have a proven track record of implementing a new housing needs system (or very similar). What you'll get in return Rate is negotiable based on experience. This is a 3 days a week part-time role for 6 months. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
22/09/2026
Contractor
Your new company You will be working for a Council in Oxfordshire. Your new role The Council requires an experienced hybrid project manager/lead business analyst with a proven track record of implementing a new housing needs system (or very similar) with the skills and experience to help deliver this important project from start to finish. This will be a part-time role 3 days a week for 6 months. The split between project management and business analyst support is expected to be 50/50 but may vary during the life of the project. The Council's busy housing needs team provides key services to a large number of residents in Oxford to help improve service delivery. The Council has procured a new Cloud-Based Housing Needs System to provide core statutory services owed to residents under part 6 and 7 of the Housing Act and the Homeless Reduction Act including: On-line housing applications, choice-based lettings and the allocation of social housing Homelessness prevention, housing options and homelessness case management This project will include moving these functions from the existing system to the new system and service re-design, while ensuring a continuity of service during this transition, to deliver financial and efficiency benefits. What you'll need to succeed You will have experience as both a business analyst and project manager to take this project through its lifecycle. You will have a proven track record of implementing a new housing needs system (or very similar). What you'll get in return Rate is negotiable based on experience. This is a 3 days a week part-time role for 6 months. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
