Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance Senior / 3rd Line IT Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our Senior / 3rd Line IT Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously. As you might expect you may be contacted by email . click apply for full job details
21/09/2026
Full time
Ready to Own More Than the Ticket Queue? You've built solid 3rd Line infrastructure experience. You know how to get to the bottom of complex technical problems, understand the importance of security and you're ready for more ownership. This could be that step. Join Bulk , one of Europe's leading active nutrition brands, and take ownership across the infrastructure and cyber security environment supporting our fast-moving digital business. You'll work across cloud, networks, endpoints and security, strengthen our email security, help lead our upcoming Cyber Essentials project and tackle the security challenges that come with our rapidly evolving use of AI. We're ahead of the curve when it comes to building with AI, so you'll get extensive exposure to new tools, integrations and systems - with the freedom to get involved in other technical projects as the business evolves. If you're a strong 3rd Line Engineer with cyber security credentials who's ready to broaden your remit and take genuine ownership, we'd love to hear from you. The Role at a Glance Senior / 3rd Line IT Engineer Colchester, Essex Hybrid - 3 Days Office / 2 Days Home Occasional out-of-hours working and travel to London will be required. Competitive Salary + Excellent Benefits Full Time Permanent Focus: Infrastructure Cyber Security Cloud AI Enablement Your Background / Skills: 3rd Line Engineering, IT Infrastructure, Cyber Security, Azure, Google Workspace, Networking, CrowdStrike, Cisco, VMware vSphere, Windows Server, Jamf, Intune, Incident Response, Cyber Essentials, AI Tooling Who We Are Bulk is on an incredible journey, with a mission to evolve from a manufacturing-led retailer into a destination brand for active nutrition. We're shaking up the sports nutrition industry through innovative products, disruptive marketing and bold digital thinking that encourages people to see our brand differently. We want passionate risk-takers. People who challenge our thinking, live and breathe digital and aren't afraid to find a better way of doing things. And as our technology continues to evolve - particularly through AI - we need the infrastructure and security behind it to evolve just as quickly. The Opportunity As our Senior / 3rd Line IT Engineer, you'll take ownership of Bulk's infrastructure and cyber security environment, supported by our IT Service Desk Team Lead and wider team. This is a broad, hands-on technical role with some clear priorities. You'll help upgrade our email security, manage the security aspects of AI integration and take a leading role in our Cyber Essentials project next year. You'll also oversee infrastructure, security tooling, incident response, budgeting and contracting, while becoming a Tier 3 escalation point for complex issues that need deeper technical expertise. And we're not expecting you to walk through the door knowing every technology on our list. We're looking for someone with strong infrastructure foundations and genuine cyber security capability who can demonstrate experience across roughly 80% of our technical environment, with the curiosity and ability to pick up the rest. What You'll Be Doing Infrastructure • Manage and maintain Bulk s on-premise and cloud infrastructure, including Azure, Google Workspace, networks, firewalls and VPNs. • Ensure systems are secure, reliable, resilient and up to date. • Lead infrastructure projects from planning through to deployment, including budgets and contracts. • Provide Tier 3 support for complex issues and maintain clear technical documentation and handovers. • Support wider technical projects as business requirements evolve. Cyber Security • Develop and improve Bulk s security environment, with particular focus on email security. • Monitor, investigate and respond to security threats, incidents and data breaches. • Manage and optimise security technologies including SIEM, SOAR, EDR/MDR/XDR, CASB, ZTNA and SASE. • Lead Cyber Essentials activity and support wider compliance, including ISO 27001. • Assess vendor security and work with stakeholders to implement secure technology solutions. AI Tooling & Security • Support the secure adoption and scaling of AI tools across Bulk. • Manage AI platforms including Claude Code, GitHub Copilot, Codex-style tools, MCP servers, integrations and connectors. • Own user access, permissions and governance, applying least-privilege principles. • Support teams onboarding new AI technologies, balancing innovation and productivity with security and compliance. • Develop appropriate controls as agentic AI, MCP and connector-based technologies evolve. About You You're probably already operating at strong 3rd Line Engineer level and looking for the opportunity to take broader ownership across infrastructure and cyber security. You enjoy getting hands-on with technology, but you're also interested in the bigger picture - resilience, security, risk, projects and how technology can enable the business to move faster. You don't need to tick every technology box. Breadth, strong foundations and the ability to learn matter here. You'll likely bring: • Around 2-3 years' experience in a similar role, operating at 3rd Line Engineer level or equivalent. • At least one cyber security certification. • Hands-on experience across approximately 80% of the technologies and environments outlined within this advert. • Strong infrastructure experience spanning cloud and on-premise environments. • Good working knowledge of Azure, Google Workspace, networking, endpoint management and security. • Experience across technologies such as CrowdStrike, Cisco, VMware vSphere, Windows Server, Mac/Windows, Jamf, Intune, Automox and VPNs. • Strong security monitoring, incident response and threat-analysis knowledge, including IOC investigation and remediation. • Experience or knowledge of security frameworks and compliance, ideally including Cyber Essentials and ISO 27001. • The confidence and technical capability to handle complex Tier 3 escalations. • Strong problem-solving skills and a proactive approach to improving infrastructure and security. • Excellent communication skills and the confidence to work with colleagues, suppliers and senior leadership. • Willingness to undertake occasional out-of-hours work and travel to London. Even Better If You Bring • Hands-on experience administering AI coding or agent tools, including Claude Code, GitHub Copilot or Codex. • Experience configuring MCP servers, connectors, permissions and access controls. • Familiarity with emerging agentic AI infrastructure and its associated security considerations. • Experience working with Netskope. • Hands-on Netskope CASB/SSE experience covering areas such as SSL/TLS inspection, DLP, Zero Trust architecture, CASB policy design and SCIM-based provisioning. • ITIL or project management certification such as PRINCE2. • Additional cyber security certifications such as CISSP, CISM or CompTIA. Why Join Bulk ? This is a great opportunity if you're ready to move beyond traditional 3rd Line support and build broader experience across infrastructure, cyber security and AI. You'll have genuine ownership, support from the wider IT team and exposure to a broad technology landscape within a business that's actively embracing new ways of working. Because Bulk is already pushing ahead with AI, you'll also be solving security and infrastructure challenges that many businesses haven't encountered yet. You'll also enjoy: • Monthly Bulk Bank Benefits Allowance, including subsidised gym membership. • 60% discount on Bulk products. • Birthday day off. • PerkBox subscription. • Flexi Start. • Optional additional annual leave. • Teammate pension scheme. • Life Assurance. • Medicash. • Volunteering day. • Cycle to Work Scheme. • Enhanced maternity and paternity leave. • Workplace nursery scheme. • Fully stocked Bulk Pantry. • Happy Hour drinks fridge on Thursdays and Fridays. • Summer working hours. • Hybrid working - 3 days in the Colchester office / 2 days from home. Your Experience / Background / Previous Roles May Include 3rd Line Engineer, Senior 3rd Line Engineer, Infrastructure Engineer, IT Infrastructure Engineer, Infrastructure & Security Engineer, IT Security Engineer, Systems & Security Engineer, Senior IT Engineer, Cloud Infrastructure Engineer, Cyber Security Engineer or Infrastructure Support Engineer. Apply Now If you've built strong 3rd Line foundations and you're ready for a role where you can take genuine ownership across infrastructure, cyber security and emerging AI technology, we'd love to hear from you. Bring your technical breadth, security mindset and curiosity about what's coming next - and help build the resilient, secure technology foundation behind Bulk's continued growth. Bulk is an equal opportunities employer and is committed to building a diverse and inclusive team. We welcome applications regardless of age, disability, race, gender, religion, sexual orientation, education, neurodiversity or any other protected characteristic. Application notice We take your privacy seriously. As you might expect you may be contacted by email . click apply for full job details
About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on building long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security and business performance. Due to continued growth, we are looking for an Infrastructure Engineer to join our technical team and help deliver infrastructure support, cloud services and project work across a diverse client base. This is an excellent opportunity for a capable engineer looking to expand their experience across Microsoft technologies, cloud services, networking and cybersecurity within a varied MSP environment. The Role As an Infrastructure Engineer, you will be responsible for supporting, maintaining and improving client infrastructure environments while assisting with the delivery of cloud and infrastructure projects. You will work closely with our senior engineering team to deliver high-quality solutions and ensure client systems remain secure, reliable and well maintained. The role combines project delivery, infrastructure administration and technical support, offering exposure to a broad range of technologies and business sectors. This is a hands-on technical position suited to someone who enjoys solving problems, implementing solutions and developing their technical expertise. Who We're Looking For You may currently be working as a: Infrastructure Engineer 2nd/3rd Line Engineer Systems Engineer Technical Support Engineer Cloud Support Engineer MSP Engineer We're looking for somebody who enjoys solving technical challenges, delivering successful projects and helping clients get the most from their technology investments. You should be comfortable working both independently and as part of a team, with a proactive approach to learning and continuous improvement. Key Responsibilities Infrastructure Support Support and maintain Windows Server environments. Administer Active Directory and Group Policy. Manage and support Microsoft 365 services. Support Exchange Online, SharePoint Online and Microsoft Teams. Administer Entra ID and Microsoft Intune environments. Maintain backup and disaster recovery solutions. Support virtualisation platforms. Monitor and maintain business-critical infrastructure systems. Support line-of-business applications and associated infrastructure. Maintain system documentation and configuration records. Cloud Services Support Microsoft Azure environments. Assist with Azure migrations and infrastructure modernisation projects. Deploy and maintain Azure virtual machines and cloud services. Assist with hybrid cloud deployments. Support Microsoft 365 tenant implementations and migrations. Networking Support network infrastructures including switching, wireless, SD-WAN and site-to-site connectivity. Troubleshoot network, VPN and internet connectivity issues. Support UniFi, Omada and Peplink environments. Maintain network documentation and configuration records. Assist with network upgrades and standardisation projects. Security & Compliance Implement security best practices across client environments. Support Conditional Access and MFA deployments. Assist with vulnerability remediation activities. Support Keeper Security password management environments. Help improve security standards across managed environments. Assist with Cyber Essentials and ISO 27001 related activities. Support backup, disaster recovery and business continuity processes. Projects Assist with infrastructure and cloud projects. Deliver project tasks within agreed timescales. Support server upgrades, migrations and deployments. Produce technical documentation and implementation records. Participate in project planning and handovers. Support testing and validation activities. Essential Skills & Experience We are interested in practical experience and technical capability rather than arbitrary time-served requirements. You should have strong experience across several of the following areas: Windows Server Active Directory Group Policy Microsoft 365 Exchange Online SharePoint Online Microsoft Teams Entra ID Intune / Conditional Access Microsoft Azure Virtualisation Technologies Backup and Disaster Recovery Networking Fundamentals VLANs, VPNs, Routing and Switching PowerShell Technical Troubleshooting You should also possess: Strong problem-solving skills. Excellent communication skills. Good customer service skills. Strong documentation abilities. Attention to detail. A proactive and organised approach to work. Desirable Experience Experience with any of the following would be advantageous: Azure Virtual Desktop Azure Site Recovery Azure Networking Experience with Enterprise Backup & Replication Platforms UniFi Network Omada SDN Peplink SD-WAN Keeper Security Microsoft Defender Cyber Essentials and/or ISO 27001 ITIL Environments Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Active Directory Entra ID Intune Exchange Online SharePoint Online Virtualisation Platforms Backup & Replication Platforms Network Infrastructure SD-WAN Technologies Keeper Security PowerShell What Success Looks Like During your first 12 months you will: Become familiar with our client environments, systems and standards. Successfully deliver infrastructure and cloud project work. Build strong relationships with clients and colleagues. Develop your expertise across Microsoft cloud and infrastructure platforms. Contribute to improving documentation and technical standards. Assist in maintaining secure, reliable and resilient client environments. Take ownership of technical issues and see them through to resolution. Career Progression This role offers genuine opportunities for progression as the business continues to grow. Potential future career paths include: Senior Infrastructure Engineer Senior Infrastructure & Cloud Engineer Technical Consultant Technical Lead We are committed to supporting professional development and helping our engineers build long-term careers within the business. Why This Role Is Different This is not a role where you'll be limited to a single technology or environment. You will have the opportunity to: Work with modern Microsoft cloud technologies. Deliver infrastructure and cloud projects. Develop networking and cybersecurity skills. Gain exposure to a wide range of industries and client environments. Work closely with experienced senior engineers. Contribute ideas and service improvements. Build a long-term career with genuine progression opportunities. If you're looking for a varied and technically rewarding role where you can continue developing your skills while making a real difference to clients, we'd love to hear from you. Benefits 40,000 - 50,000 salary depending on experience Company pension Certification and training support Exposure to enterprise-class technologies and projects Company events Free onsite parking Career progression opportunities Exposure to a wide range of client environments and technologies Why Join Us? This is an opportunity to join a growing MSP where you can broaden your technical expertise, work on interesting projects and build a long-term career. You'll gain hands-on experience across Microsoft 365, Azure, Windows Server, networking, security and cloud technologies while working alongside an experienced technical team and helping deliver excellent outcomes for our clients. Location: Horwich, Bolton, Lancashire Salary: 40,000 - 50,000 DOE Type: Full Time, Permanent
10/09/2026
Full time
About Us Information and Technology Ltd is a growing Managed Service Provider delivering infrastructure, cloud, cybersecurity and managed IT services to businesses throughout the UK. We pride ourselves on building long-term client relationships, delivering exceptional customer service and helping organisations use technology to improve productivity, security and business performance. Due to continued growth, we are looking for an Infrastructure Engineer to join our technical team and help deliver infrastructure support, cloud services and project work across a diverse client base. This is an excellent opportunity for a capable engineer looking to expand their experience across Microsoft technologies, cloud services, networking and cybersecurity within a varied MSP environment. The Role As an Infrastructure Engineer, you will be responsible for supporting, maintaining and improving client infrastructure environments while assisting with the delivery of cloud and infrastructure projects. You will work closely with our senior engineering team to deliver high-quality solutions and ensure client systems remain secure, reliable and well maintained. The role combines project delivery, infrastructure administration and technical support, offering exposure to a broad range of technologies and business sectors. This is a hands-on technical position suited to someone who enjoys solving problems, implementing solutions and developing their technical expertise. Who We're Looking For You may currently be working as a: Infrastructure Engineer 2nd/3rd Line Engineer Systems Engineer Technical Support Engineer Cloud Support Engineer MSP Engineer We're looking for somebody who enjoys solving technical challenges, delivering successful projects and helping clients get the most from their technology investments. You should be comfortable working both independently and as part of a team, with a proactive approach to learning and continuous improvement. Key Responsibilities Infrastructure Support Support and maintain Windows Server environments. Administer Active Directory and Group Policy. Manage and support Microsoft 365 services. Support Exchange Online, SharePoint Online and Microsoft Teams. Administer Entra ID and Microsoft Intune environments. Maintain backup and disaster recovery solutions. Support virtualisation platforms. Monitor and maintain business-critical infrastructure systems. Support line-of-business applications and associated infrastructure. Maintain system documentation and configuration records. Cloud Services Support Microsoft Azure environments. Assist with Azure migrations and infrastructure modernisation projects. Deploy and maintain Azure virtual machines and cloud services. Assist with hybrid cloud deployments. Support Microsoft 365 tenant implementations and migrations. Networking Support network infrastructures including switching, wireless, SD-WAN and site-to-site connectivity. Troubleshoot network, VPN and internet connectivity issues. Support UniFi, Omada and Peplink environments. Maintain network documentation and configuration records. Assist with network upgrades and standardisation projects. Security & Compliance Implement security best practices across client environments. Support Conditional Access and MFA deployments. Assist with vulnerability remediation activities. Support Keeper Security password management environments. Help improve security standards across managed environments. Assist with Cyber Essentials and ISO 27001 related activities. Support backup, disaster recovery and business continuity processes. Projects Assist with infrastructure and cloud projects. Deliver project tasks within agreed timescales. Support server upgrades, migrations and deployments. Produce technical documentation and implementation records. Participate in project planning and handovers. Support testing and validation activities. Essential Skills & Experience We are interested in practical experience and technical capability rather than arbitrary time-served requirements. You should have strong experience across several of the following areas: Windows Server Active Directory Group Policy Microsoft 365 Exchange Online SharePoint Online Microsoft Teams Entra ID Intune / Conditional Access Microsoft Azure Virtualisation Technologies Backup and Disaster Recovery Networking Fundamentals VLANs, VPNs, Routing and Switching PowerShell Technical Troubleshooting You should also possess: Strong problem-solving skills. Excellent communication skills. Good customer service skills. Strong documentation abilities. Attention to detail. A proactive and organised approach to work. Desirable Experience Experience with any of the following would be advantageous: Azure Virtual Desktop Azure Site Recovery Azure Networking Experience with Enterprise Backup & Replication Platforms UniFi Network Omada SDN Peplink SD-WAN Keeper Security Microsoft Defender Cyber Essentials and/or ISO 27001 ITIL Environments Core Technology Areas The successful candidate can expect to work extensively with: Microsoft Azure Microsoft 365 Windows Server Active Directory Entra ID Intune Exchange Online SharePoint Online Virtualisation Platforms Backup & Replication Platforms Network Infrastructure SD-WAN Technologies Keeper Security PowerShell What Success Looks Like During your first 12 months you will: Become familiar with our client environments, systems and standards. Successfully deliver infrastructure and cloud project work. Build strong relationships with clients and colleagues. Develop your expertise across Microsoft cloud and infrastructure platforms. Contribute to improving documentation and technical standards. Assist in maintaining secure, reliable and resilient client environments. Take ownership of technical issues and see them through to resolution. Career Progression This role offers genuine opportunities for progression as the business continues to grow. Potential future career paths include: Senior Infrastructure Engineer Senior Infrastructure & Cloud Engineer Technical Consultant Technical Lead We are committed to supporting professional development and helping our engineers build long-term careers within the business. Why This Role Is Different This is not a role where you'll be limited to a single technology or environment. You will have the opportunity to: Work with modern Microsoft cloud technologies. Deliver infrastructure and cloud projects. Develop networking and cybersecurity skills. Gain exposure to a wide range of industries and client environments. Work closely with experienced senior engineers. Contribute ideas and service improvements. Build a long-term career with genuine progression opportunities. If you're looking for a varied and technically rewarding role where you can continue developing your skills while making a real difference to clients, we'd love to hear from you. Benefits 40,000 - 50,000 salary depending on experience Company pension Certification and training support Exposure to enterprise-class technologies and projects Company events Free onsite parking Career progression opportunities Exposure to a wide range of client environments and technologies Why Join Us? This is an opportunity to join a growing MSP where you can broaden your technical expertise, work on interesting projects and build a long-term career. You'll gain hands-on experience across Microsoft 365, Azure, Windows Server, networking, security and cloud technologies while working alongside an experienced technical team and helping deliver excellent outcomes for our clients. Location: Horwich, Bolton, Lancashire Salary: 40,000 - 50,000 DOE Type: Full Time, Permanent
Senior Network Security Engineer Scotland/Hybrid Schedule: Rotating shift (includes nights/weekends) Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold. Day to day, that means performing advanced 1st 3rd line triage and troubleshooting across the platform and customer environments, acting as a subject matter expert on our real-time mitigation technology, and serving as the technical escalation point for junior engineers. You will work directly with customers and partners during high-impact incidents, collaborate closely with Engineering, Product, and Threat Intelligence to feed insight back into the platform, and drive the documentation, runbooks, and operational improvements that raise the bar for the whole team. Mentoring junior engineers and continuously deepening your own networking and DDoS expertise are part of the job, not an extra. What we are looking for: 2 4 years' experience in networking, cybersecurity, or infrastructure Degree in Computer Science or a related field Strong networking fundamentals TCP/IP, routing, Layer 1 3 troubleshooting Proven experience in incident response and customer-facing technical roles The temperament to own and resolve incidents under real pressure Excellent communication skills clear, calm, customer-ready Scripting and automation ability (Python, Bash, or similar) Nice to have BGP, FlowSpec, and traffic engineering knowledge NetFlow / sFlow analysis IDS/IPS, firewalls, and packet analysis (Wireshark, tcpdump) SIEM experience (Splunk) Linux proficiency Virtualisation (KVM, ESXi) Certifications such as CCNP, JNCIS/JNCIP, CySA+, GIAC GCIA or GCIH Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
10/09/2026
Full time
Senior Network Security Engineer Scotland/Hybrid Schedule: Rotating shift (includes nights/weekends) Salary up to £80,000 You will own incidents end-to-end across Incident, Major Incident, Change, Problem, and Service Request workflows (ITIL-aligned), leading real-time response to live DDoS attacks and complex network events as they unfold. Day to day, that means performing advanced 1st 3rd line triage and troubleshooting across the platform and customer environments, acting as a subject matter expert on our real-time mitigation technology, and serving as the technical escalation point for junior engineers. You will work directly with customers and partners during high-impact incidents, collaborate closely with Engineering, Product, and Threat Intelligence to feed insight back into the platform, and drive the documentation, runbooks, and operational improvements that raise the bar for the whole team. Mentoring junior engineers and continuously deepening your own networking and DDoS expertise are part of the job, not an extra. What we are looking for: 2 4 years' experience in networking, cybersecurity, or infrastructure Degree in Computer Science or a related field Strong networking fundamentals TCP/IP, routing, Layer 1 3 troubleshooting Proven experience in incident response and customer-facing technical roles The temperament to own and resolve incidents under real pressure Excellent communication skills clear, calm, customer-ready Scripting and automation ability (Python, Bash, or similar) Nice to have BGP, FlowSpec, and traffic engineering knowledge NetFlow / sFlow analysis IDS/IPS, firewalls, and packet analysis (Wireshark, tcpdump) SIEM experience (Splunk) Linux proficiency Virtualisation (KVM, ESXi) Certifications such as CCNP, JNCIS/JNCIP, CySA+, GIAC GCIA or GCIH Bright Purple is an equal opportunities employer: we are proud to work with clients who share our values of diversity and inclusion in our industry.
Senior IT Technician Barnsley Based (with travel to customer sites) Full-Time, Permanent 37.5 hrs/week , £38,000 - £42,000 pa depending on experience About the Role Our client is looking for an experienced, customer-focused Senior IT Technician to join their team. This is a varied role that blends advanced service desk support with hands-on project delivery you'll be the escalation point for complex technical issues while also planning and delivering infrastructure projects, system deployments, and technology upgrades directly at customer sites. If you thrive on solving tricky problems, enjoy building genuine relationships with customers, and want a role where no two days look the same, we'd love to hear from you. What You'll Be Doing Providing 2nd and 3rd line technical support across telephone, remote access, email, and ticketing systems Diagnosing and resolving complex IT incidents, acting as the go-to escalation point for 1st line technicians and apprentices Planning and delivering customer infrastructure projects end-to-end from initial scoping through to handover Installing and supporting Microsoft 365, Azure, Windows Server, and Hyper-V environments, plus networking, firewalls, Wi-Fi, backup, and cyber security solutions Carrying out site surveys, migrations, upgrades, and technical assessments Building strong customer relationships and acting as a trusted technical advisor Mentoring junior engineers and apprentices, and championing best practice across the team What We're Looking For Extensive experience in an MSP or customer-facing IT support environment Strong working knowledge of Microsoft 365, Azure, and Windows Server Solid experience with networking, firewalls, backup, and disaster recovery Excellent troubleshooting, communication, and organisational skills A full UK driving licence Nice to Have Microsoft certifications Experience with Watchguard, HP, Threatlocker or Huntress ITIL Foundation certification Familiarity with ConnectWise Manage / Asio You Are Customer-focused, highly organised, and comfortable juggling multiple priorities without losing sight of the details. You take pride in doing things properly from ticket notes to project documentation and you enjoy sharing what you know with less experienced colleagues. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
04/09/2026
Full time
Senior IT Technician Barnsley Based (with travel to customer sites) Full-Time, Permanent 37.5 hrs/week , £38,000 - £42,000 pa depending on experience About the Role Our client is looking for an experienced, customer-focused Senior IT Technician to join their team. This is a varied role that blends advanced service desk support with hands-on project delivery you'll be the escalation point for complex technical issues while also planning and delivering infrastructure projects, system deployments, and technology upgrades directly at customer sites. If you thrive on solving tricky problems, enjoy building genuine relationships with customers, and want a role where no two days look the same, we'd love to hear from you. What You'll Be Doing Providing 2nd and 3rd line technical support across telephone, remote access, email, and ticketing systems Diagnosing and resolving complex IT incidents, acting as the go-to escalation point for 1st line technicians and apprentices Planning and delivering customer infrastructure projects end-to-end from initial scoping through to handover Installing and supporting Microsoft 365, Azure, Windows Server, and Hyper-V environments, plus networking, firewalls, Wi-Fi, backup, and cyber security solutions Carrying out site surveys, migrations, upgrades, and technical assessments Building strong customer relationships and acting as a trusted technical advisor Mentoring junior engineers and apprentices, and championing best practice across the team What We're Looking For Extensive experience in an MSP or customer-facing IT support environment Strong working knowledge of Microsoft 365, Azure, and Windows Server Solid experience with networking, firewalls, backup, and disaster recovery Excellent troubleshooting, communication, and organisational skills A full UK driving licence Nice to Have Microsoft certifications Experience with Watchguard, HP, Threatlocker or Huntress ITIL Foundation certification Familiarity with ConnectWise Manage / Asio You Are Customer-focused, highly organised, and comfortable juggling multiple priorities without losing sight of the details. You take pride in doing things properly from ticket notes to project documentation and you enjoy sharing what you know with less experienced colleagues. Apply now with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Technical Consultant Location : Horsham, West Sussex Salary : Up to £50,000 + potential commission About the Role We re working with an established and growing IT services business that is looking for an experienced Technical Consultant to join their team. This is a varied, hands-on position that combines technical consultancy, presales, project delivery and escalations. You ll play a key role in understanding client requirements, designing and delivering technical solutions, and supporting the wider technical team when complex issues arise. The role would suit someone who enjoys working directly with customers, taking ownership of projects from initial design through to completion, and acting as the technical point of reference within an MSP environment. Key Responsibilities Work closely with clients to understand their technical requirements and recommend appropriate solutions. Support presales activities, including technical discovery, solution design, scoping and client presentations. Take ownership of technical projects from initial planning and design through to implementation and handover. Lead and deliver infrastructure, cloud, Microsoft 365 and networking projects. Act as a senior escalation point for the Service Desk, providing guidance and resolving complex technical issues. Produce technical documentation, project plans and solution designs. Work alongside the Service Desk, Project and Account Management teams to ensure successful client outcomes. Provide technical consultancy and guidance to customers throughout the project lifecycle. Identify opportunities to improve client infrastructure, security and overall IT environments. Ensure projects are delivered on time, within scope and to a high technical standard. About You We re looking for someone with strong technical knowledge who can operate comfortably across both technical delivery and client-facing consultancy. You ll ideally have: Previous experience working within an MSP / Managed Services environment. Experience delivering IT infrastructure and cloud projects from start to finish. Strong knowledge of Microsoft 365 and Azure. Good understanding of networking, servers, virtualisation and cybersecurity. Experience supporting or designing technical solutions for customers. Previous involvement in presales, solution design or technical scoping. The ability to troubleshoot and resolve complex technical escalations. Strong communication and client-facing skills. Excellent organisation and project ownership skills. A genuine desire to develop technically and take ownership of your work. What's on Offer? Salary up to £50,000, depending on experience. Potential commission on top of salary. A varied role combining consultancy, presales, project delivery and escalations. The opportunity to work on interesting and technically challenging projects. A position with genuine responsibility and client interaction. Career development within a growing IT services environment. If you're an experienced 3rd Line Engineer, Solutions Engineer, Technical Consultant or Senior Infrastructure Engineer looking to move into a broader consultancy-focused role, this could be an excellent opportunity. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
02/09/2026
Full time
Technical Consultant Location : Horsham, West Sussex Salary : Up to £50,000 + potential commission About the Role We re working with an established and growing IT services business that is looking for an experienced Technical Consultant to join their team. This is a varied, hands-on position that combines technical consultancy, presales, project delivery and escalations. You ll play a key role in understanding client requirements, designing and delivering technical solutions, and supporting the wider technical team when complex issues arise. The role would suit someone who enjoys working directly with customers, taking ownership of projects from initial design through to completion, and acting as the technical point of reference within an MSP environment. Key Responsibilities Work closely with clients to understand their technical requirements and recommend appropriate solutions. Support presales activities, including technical discovery, solution design, scoping and client presentations. Take ownership of technical projects from initial planning and design through to implementation and handover. Lead and deliver infrastructure, cloud, Microsoft 365 and networking projects. Act as a senior escalation point for the Service Desk, providing guidance and resolving complex technical issues. Produce technical documentation, project plans and solution designs. Work alongside the Service Desk, Project and Account Management teams to ensure successful client outcomes. Provide technical consultancy and guidance to customers throughout the project lifecycle. Identify opportunities to improve client infrastructure, security and overall IT environments. Ensure projects are delivered on time, within scope and to a high technical standard. About You We re looking for someone with strong technical knowledge who can operate comfortably across both technical delivery and client-facing consultancy. You ll ideally have: Previous experience working within an MSP / Managed Services environment. Experience delivering IT infrastructure and cloud projects from start to finish. Strong knowledge of Microsoft 365 and Azure. Good understanding of networking, servers, virtualisation and cybersecurity. Experience supporting or designing technical solutions for customers. Previous involvement in presales, solution design or technical scoping. The ability to troubleshoot and resolve complex technical escalations. Strong communication and client-facing skills. Excellent organisation and project ownership skills. A genuine desire to develop technically and take ownership of your work. What's on Offer? Salary up to £50,000, depending on experience. Potential commission on top of salary. A varied role combining consultancy, presales, project delivery and escalations. The opportunity to work on interesting and technically challenging projects. A position with genuine responsibility and client interaction. Career development within a growing IT services environment. If you're an experienced 3rd Line Engineer, Solutions Engineer, Technical Consultant or Senior Infrastructure Engineer looking to move into a broader consultancy-focused role, this could be an excellent opportunity. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Senior Infrastructure Engineer - Azure - Banking Excellent opportunity opens for a Senior Infrastructure Engineer with strong Azure skills to join a growing Bank's London office and be responsible for the support, change/enhancement, maintenance of IT Services that enable the Bank's IT department to deliver strategic IT services. Key responsibilities and accountabilities Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Supporting IT Application and Change and Delivery Teams on a pipeline of IT Operations maintenance and enhancement activities Troubleshoot and resolve any issues related to Azure services Supporting IT Infrastructure Changes by providing technical expertise at CAB meetings and where required, the technical resources to implement changes Vulnerability and endpoint management across the infrastructure estate prioritising remediation, risk levels and closure within SLA Monitor the performance of systems and troubleshoot any issues that arise Collaborate with other IT teams to ensure the security and integrity of our systems Keep up to date with the latest technology trends and make recommendations for improvement Maintain documentation and standards for IT infrastructure operations Provide technical expertise and support to other IT teams and business units Participate in disaster recovery planning and testing and implement security measures to protect against cyber threats and ensure compliance with regulatory requirements Communicate effectively with various stakeholders, including senior management, to present technical solutions and plans Working with Head of IT Operations, Chief Technology Officer and 3rd party specialists on the design of new IT platforms Promote and leverage the Bank's Technology platforms to improve Technology services that are delivered to users and customers Work with projects and changes to utilise existing platforms to deliver enhancements and new services that align with the Bank's strategy Support, development and enhancement of cloud services (IAAS, PAAS and SAAS) Any other tasks are at the discretion of the Head of IT Operations. Qualification & Experience Degree in Computer Science or relevant discipline (Preferred) Experience of working in financial services (Preferred) ITIL V4 foundation (as minimum) Experience of managing Microsoft Azure service models (IAAS, PAAS and SAAS) Azure Administrator Associate Certification, AZ-104 (Preferred) Essential Competencies/Skills Ability to work in a small team and specializing Analytical thinker as well as strong Planning, Problem Solving and organization skills Effective communicator Experience managing and delivering IT platforms Proactive can do' approach and lateral thinker Experience with Office 365 administration, including Microsoft teams. SQL Server management Experience of ITSM systems (Sunrise would be beneficial) Expert technical experience of a Server, VMWare, SAN General Network administration and troubleshooting (Firewalls, VLANs, subnetting, VPNs, DNS, DHCP, Wi-Fi, etc). 3 years+ experience specializing supporting and administering Microsoft Servers (2012 - 2019), Active Directory, Group Policy, Desktops (Windows 11) and Applications (M365). Experience with Office 365 administration, including Microsoft teams. Experience of vulnerability, endpoint management and security patching tools (Tenable, NinjaOne) Experience of software management automation tools (Nerdio, SCCM, Intune, Chocolatey) Experience of PAAS IT Monitoring Tools (AppDynamics, Dynatrace, Datadog) Ability to create and maintain technical documentation Experience supporting Microsoft AVD Key success factors Excellent availability and support of IT Services exceeding agreed SLAs Appropriate uplift in maturity of Technology platforms to support the delivery of the Bank's IT strategy Strategic and proactive enhancement of the Bank's Technology platforms and services Delivery of platforms that enable efficient services and value being delivered to users and customers Proactive approach with both internal and external stakeholders Interested? Please Apply! Infrastructure Engineer IT Engineer Senior Infrastructure Engineer Azure Engineer CAB Windows 11 Microsoft Change Active Directory Azure AD SLA Bank Banking Financial Services ITIL Network VMWare VmWare 3rd Line 3LOD 2LOD IT Services IT Operation Microsoft Azure Azure Functions ITIL Infrastructure VMware Infrastructure Azure Infrastructure as a Service (IaaS) Azure DevOps Services Infrastructure Solutions Service-Level Agreements (SLA) Cloud
20/07/2026
Full time
Senior Infrastructure Engineer - Azure - Banking Excellent opportunity opens for a Senior Infrastructure Engineer with strong Azure skills to join a growing Bank's London office and be responsible for the support, change/enhancement, maintenance of IT Services that enable the Bank's IT department to deliver strategic IT services. Key responsibilities and accountabilities Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Supporting IT Application and Change and Delivery Teams on a pipeline of IT Operations maintenance and enhancement activities Troubleshoot and resolve any issues related to Azure services Supporting IT Infrastructure Changes by providing technical expertise at CAB meetings and where required, the technical resources to implement changes Vulnerability and endpoint management across the infrastructure estate prioritising remediation, risk levels and closure within SLA Monitor the performance of systems and troubleshoot any issues that arise Collaborate with other IT teams to ensure the security and integrity of our systems Keep up to date with the latest technology trends and make recommendations for improvement Maintain documentation and standards for IT infrastructure operations Provide technical expertise and support to other IT teams and business units Participate in disaster recovery planning and testing and implement security measures to protect against cyber threats and ensure compliance with regulatory requirements Communicate effectively with various stakeholders, including senior management, to present technical solutions and plans Working with Head of IT Operations, Chief Technology Officer and 3rd party specialists on the design of new IT platforms Promote and leverage the Bank's Technology platforms to improve Technology services that are delivered to users and customers Work with projects and changes to utilise existing platforms to deliver enhancements and new services that align with the Bank's strategy Support, development and enhancement of cloud services (IAAS, PAAS and SAAS) Any other tasks are at the discretion of the Head of IT Operations. Qualification & Experience Degree in Computer Science or relevant discipline (Preferred) Experience of working in financial services (Preferred) ITIL V4 foundation (as minimum) Experience of managing Microsoft Azure service models (IAAS, PAAS and SAAS) Azure Administrator Associate Certification, AZ-104 (Preferred) Essential Competencies/Skills Ability to work in a small team and specializing Analytical thinker as well as strong Planning, Problem Solving and organization skills Effective communicator Experience managing and delivering IT platforms Proactive can do' approach and lateral thinker Experience with Office 365 administration, including Microsoft teams. SQL Server management Experience of ITSM systems (Sunrise would be beneficial) Expert technical experience of a Server, VMWare, SAN General Network administration and troubleshooting (Firewalls, VLANs, subnetting, VPNs, DNS, DHCP, Wi-Fi, etc). 3 years+ experience specializing supporting and administering Microsoft Servers (2012 - 2019), Active Directory, Group Policy, Desktops (Windows 11) and Applications (M365). Experience with Office 365 administration, including Microsoft teams. Experience of vulnerability, endpoint management and security patching tools (Tenable, NinjaOne) Experience of software management automation tools (Nerdio, SCCM, Intune, Chocolatey) Experience of PAAS IT Monitoring Tools (AppDynamics, Dynatrace, Datadog) Ability to create and maintain technical documentation Experience supporting Microsoft AVD Key success factors Excellent availability and support of IT Services exceeding agreed SLAs Appropriate uplift in maturity of Technology platforms to support the delivery of the Bank's IT strategy Strategic and proactive enhancement of the Bank's Technology platforms and services Delivery of platforms that enable efficient services and value being delivered to users and customers Proactive approach with both internal and external stakeholders Interested? Please Apply! Infrastructure Engineer IT Engineer Senior Infrastructure Engineer Azure Engineer CAB Windows 11 Microsoft Change Active Directory Azure AD SLA Bank Banking Financial Services ITIL Network VMWare VmWare 3rd Line 3LOD 2LOD IT Services IT Operation Microsoft Azure Azure Functions ITIL Infrastructure VMware Infrastructure Azure Infrastructure as a Service (IaaS) Azure DevOps Services Infrastructure Solutions Service-Level Agreements (SLA) Cloud
