Reporting to: Creative Operations Consultant Location: Head Office, White City Place, West London - Studio & On Location Contract Type: 1 year FTC, Full time, 37.5 hours per week About Us: ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role ME+EM is looking for a proactive, organised and detail-oriented Production Assistant to support the delivery of our photo and video shoots across Campaign, Lookbook, E-commerce and Social. Working within a small and agile Production team, this role offers the opportunity to gain hands-on experience across all areas of fashion production. You'll be involved in everything from pre-production planning and shoot logistics to on-set support and post-production organisation. This is an ideal opportunity for someone early in their career who is passionate about fashion, content creation and the creative process. You'll thrive in a fast-paced environment, enjoy solving problems, and have the ability to stay organised and calm under pressure when working on set. Working closely with the Production and Content teams, you will play a key role in ensuring shoots run smoothly from initial planning through to final asset delivery. Responsibilities Production & Shoot Coordination Support the Production team in delivering campaign, lookbook, e-commerce and social shoots. Work closely with in-house producers and wider Brand teams to coordinate shoot requirements and timelines. Assist with the creation and management of call sheets, schedules, crew communications, contracts and invoices. Support the coordination of production logistics, ensuring all elements are planned and delivered efficiently. Assist with sourcing, recceing and booking locations, studios and shoot spaces. Coordinate travel and accommodation arrangements for crew and talent. Support the sourcing and booking of props, equipment and production services, including managing supplier quotes. Assist with risk assessments, health & safety documentation and production paperwork. Maintain and organise production equipment, supplies and studio areas, working closely with the Samples Coordinator to ensure the studio remains efficient and well maintained. On-Set Support Liaise with talent, casting agencies, models and influencers, supporting schedules and requirements on the day. Assist with set-up, running of the shoot and pack-down. Coordinate catering and crew requirements, ensuring everyone is supported throughout the shoot day. Act as a proactive problem solver, helping to resolve challenges quickly and effectively on set. Organise and maintain shoot files, including logging raw footage and imagery. Support the tracking and organisation of final creative assets. Assist with supplier and freelancer invoice management. Maintain accurate production trackers, archives and documentation. Production Administration Maintain freelancer and supplier contact databases, including rate cards and key information. Support diary management and scheduling for the wider Production team. Assist with freelancer onboarding, including contracts, access requirements and building entry. Provide general administrative support to ensure the smooth running of the Production function. Skills & Experience Highly organised with excellent attention to detail and the ability to manage multiple priorities and deadlines. Strong communication skills, with the confidence to work with internal teams, freelancers, suppliers and creative partners. Proactive, solutions-focused and comfortable taking ownership of tasks. Able to work effectively in a fast-paced, creative environment where priorities can change quickly. A genuine interest in luxury fashion, content production and the creative process. Strong administrative skills with confidence using tools such as Google Workspace and project management platforms (e.g. Asana). Previous experience in a production, studio, creative, marketing or fashion assistant role is desirable. Experience supporting photo/video shoots or working within a creative production environment. Familiarity with Adobe Creative Suite or other content management tools is a plus. Understanding of fashion imagery, campaign production and e-commerce content workflows. Employee Benefits: 33 days annual leave for full time employees (25 days holiday + 8 bank holidays) A day off to celebrate your birthday. Employee Assistance Programme (EAP) Length of Service Award Staff uniform for retail employees Generous Staff and Friends and Family Discount Eye Care Vouchers Employee led committees Social events and biannual parties Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
04/08/2026
Full time
Reporting to: Creative Operations Consultant Location: Head Office, White City Place, West London - Studio & On Location Contract Type: 1 year FTC, Full time, 37.5 hours per week About Us: ME+EM is one of the UK's fastest-growing luxury fashion brands. In addition to a thriving global digital presence, we operate flagship stores in London and Edinburgh, concessions within Harrods and Selfridges, and have recently expanded with new store openings in the U.S. At ME+EM we are an entrepreneurial, creative, and passionate group of people. We work hard, are enthusiastic to learn and are not afraid to take risks. Everyone contributes to our success at all levels, and that precisely what makes being a member of the team so rewarding. Our office and stores are always busy and fast paced, but we work just as hard to make sure it's fun, with social activities and biannual parties. We pride ourselves on being approachable, supportive, and welcoming and ensure that everyone's hard work is rewarded. It takes all these things to build a strong, successful business and our door is always open to new talent ready to contribute to our growth and evolution. About the Role ME+EM is looking for a proactive, organised and detail-oriented Production Assistant to support the delivery of our photo and video shoots across Campaign, Lookbook, E-commerce and Social. Working within a small and agile Production team, this role offers the opportunity to gain hands-on experience across all areas of fashion production. You'll be involved in everything from pre-production planning and shoot logistics to on-set support and post-production organisation. This is an ideal opportunity for someone early in their career who is passionate about fashion, content creation and the creative process. You'll thrive in a fast-paced environment, enjoy solving problems, and have the ability to stay organised and calm under pressure when working on set. Working closely with the Production and Content teams, you will play a key role in ensuring shoots run smoothly from initial planning through to final asset delivery. Responsibilities Production & Shoot Coordination Support the Production team in delivering campaign, lookbook, e-commerce and social shoots. Work closely with in-house producers and wider Brand teams to coordinate shoot requirements and timelines. Assist with the creation and management of call sheets, schedules, crew communications, contracts and invoices. Support the coordination of production logistics, ensuring all elements are planned and delivered efficiently. Assist with sourcing, recceing and booking locations, studios and shoot spaces. Coordinate travel and accommodation arrangements for crew and talent. Support the sourcing and booking of props, equipment and production services, including managing supplier quotes. Assist with risk assessments, health & safety documentation and production paperwork. Maintain and organise production equipment, supplies and studio areas, working closely with the Samples Coordinator to ensure the studio remains efficient and well maintained. On-Set Support Liaise with talent, casting agencies, models and influencers, supporting schedules and requirements on the day. Assist with set-up, running of the shoot and pack-down. Coordinate catering and crew requirements, ensuring everyone is supported throughout the shoot day. Act as a proactive problem solver, helping to resolve challenges quickly and effectively on set. Organise and maintain shoot files, including logging raw footage and imagery. Support the tracking and organisation of final creative assets. Assist with supplier and freelancer invoice management. Maintain accurate production trackers, archives and documentation. Production Administration Maintain freelancer and supplier contact databases, including rate cards and key information. Support diary management and scheduling for the wider Production team. Assist with freelancer onboarding, including contracts, access requirements and building entry. Provide general administrative support to ensure the smooth running of the Production function. Skills & Experience Highly organised with excellent attention to detail and the ability to manage multiple priorities and deadlines. Strong communication skills, with the confidence to work with internal teams, freelancers, suppliers and creative partners. Proactive, solutions-focused and comfortable taking ownership of tasks. Able to work effectively in a fast-paced, creative environment where priorities can change quickly. A genuine interest in luxury fashion, content production and the creative process. Strong administrative skills with confidence using tools such as Google Workspace and project management platforms (e.g. Asana). Previous experience in a production, studio, creative, marketing or fashion assistant role is desirable. Experience supporting photo/video shoots or working within a creative production environment. Familiarity with Adobe Creative Suite or other content management tools is a plus. Understanding of fashion imagery, campaign production and e-commerce content workflows. Employee Benefits: 33 days annual leave for full time employees (25 days holiday + 8 bank holidays) A day off to celebrate your birthday. Employee Assistance Programme (EAP) Length of Service Award Staff uniform for retail employees Generous Staff and Friends and Family Discount Eye Care Vouchers Employee led committees Social events and biannual parties Enhanced maternity and paternity package after 2 years of service. ME+EM is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities' employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company.
Ready to work somewhere that cares more about how you build software than how fast you can ship it? At Opencast, we don't measure developers by the number of tickets you complete. We care about engineering craft, clean design and thoughtful problem-solving. Opencast consultants deliver in complex environments, pairing often and working with others who take pride in doing things properly: TDD, emerging design, refactoring and leaving code better than they found it. We build software we are proud of, and our clients trust us not just to code but to think, challenge and guide. If you value simple and robust solutions and want a role where your judgment matters as much as your keyboard, this could be a great fit for you. The role Software developers at Opencast care about building products right and combine their own experience and approach with our company values. They are tech agnostic, have expertise in agile methodologies, eXtreme programming practices and use industry-leading programming languages to deliver agile transformation. Our approach to software development is collaborative, focused on keeping things simple, and we use test driven development and pair programming as best practice. Working with clients and key stakeholders is a crucial part of a consultancy role. Our developers are inclusive team players that listen, collaborate, can positively challenge and manage expectations when needed but most of all are always willing to teach and help others. Leaving a client with improved ways of working, working technology and a good experience from discovery through to live is the priority. The role is varied, technical, never confined to any one provider or solution and there are always opportunities for learning and development. Requirements This role involves weekly on site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. We're looking to welcome new team members for multiple roles from September onwards. If you're interested in joining Opencast, we'd encourage you to apply. Essential experience To succeed in this role, you'll have experience as a Senior Software Developer and be able to demonstrate, with tangible examples, that you can: Lead the design and delivery of high-quality, user centred services using Java or Scala. Use a range of technologies, including languages such as Kotlin, Ruby or JavaScript, to solve real problems in the right way. Design and build scalable, maintainable systems, considering performance, security and accessibility. Build quality into your work by embedding strong testing practices throughout delivery. Bring recent government (public sector) experience Deliver complex digital services aligned to Government Digital Service (GDS) standards, supporting others to do the same. Explore and adopt new technologies, helping teams learn and continuously improve. Work within agile teams to deliver value early and often, adapting to changing needs. Essential consulting skills In addition to software engineering skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: Shape and guide delivery by driving clear, prioritised backlogs aligned to user and client needs. Lead on technical delivery, supporting others and ensuring a high quality approach from idea through to implementation. Set and evolve testing approaches that build confidence and improve outcomes across the team. Encourage collaborative ways of working, including pairing and mobbing, to share knowledge and strengthen delivery. Build trusted relationships with clients and stakeholders, communicating openly and helping shape the right solutions. Lead technical conversations in discovery and delivery, bringing clarity to complex problems. Support and develop others through coaching, mentoring and sharing good practice. Respond positively to change, showing resilience, adaptability and a commitment to continuous improvement. Bring multidisciplinary teams together, aligning stakeholders and disciplines to shape solutions and deliver value for users. During the interview process, we'll ask questions to explore your experience across these areas. Salary £61,001 - £78,000 per annum. What we offer A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You'll also benefit from 25 days' holiday and access to 3 annual "life happens" days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
01/08/2026
Full time
Ready to work somewhere that cares more about how you build software than how fast you can ship it? At Opencast, we don't measure developers by the number of tickets you complete. We care about engineering craft, clean design and thoughtful problem-solving. Opencast consultants deliver in complex environments, pairing often and working with others who take pride in doing things properly: TDD, emerging design, refactoring and leaving code better than they found it. We build software we are proud of, and our clients trust us not just to code but to think, challenge and guide. If you value simple and robust solutions and want a role where your judgment matters as much as your keyboard, this could be a great fit for you. The role Software developers at Opencast care about building products right and combine their own experience and approach with our company values. They are tech agnostic, have expertise in agile methodologies, eXtreme programming practices and use industry-leading programming languages to deliver agile transformation. Our approach to software development is collaborative, focused on keeping things simple, and we use test driven development and pair programming as best practice. Working with clients and key stakeholders is a crucial part of a consultancy role. Our developers are inclusive team players that listen, collaborate, can positively challenge and manage expectations when needed but most of all are always willing to teach and help others. Leaving a client with improved ways of working, working technology and a good experience from discovery through to live is the priority. The role is varied, technical, never confined to any one provider or solution and there are always opportunities for learning and development. Requirements This role involves weekly on site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. We're looking to welcome new team members for multiple roles from September onwards. If you're interested in joining Opencast, we'd encourage you to apply. Essential experience To succeed in this role, you'll have experience as a Senior Software Developer and be able to demonstrate, with tangible examples, that you can: Lead the design and delivery of high-quality, user centred services using Java or Scala. Use a range of technologies, including languages such as Kotlin, Ruby or JavaScript, to solve real problems in the right way. Design and build scalable, maintainable systems, considering performance, security and accessibility. Build quality into your work by embedding strong testing practices throughout delivery. Bring recent government (public sector) experience Deliver complex digital services aligned to Government Digital Service (GDS) standards, supporting others to do the same. Explore and adopt new technologies, helping teams learn and continuously improve. Work within agile teams to deliver value early and often, adapting to changing needs. Essential consulting skills In addition to software engineering skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: Shape and guide delivery by driving clear, prioritised backlogs aligned to user and client needs. Lead on technical delivery, supporting others and ensuring a high quality approach from idea through to implementation. Set and evolve testing approaches that build confidence and improve outcomes across the team. Encourage collaborative ways of working, including pairing and mobbing, to share knowledge and strengthen delivery. Build trusted relationships with clients and stakeholders, communicating openly and helping shape the right solutions. Lead technical conversations in discovery and delivery, bringing clarity to complex problems. Support and develop others through coaching, mentoring and sharing good practice. Respond positively to change, showing resilience, adaptability and a commitment to continuous improvement. Bring multidisciplinary teams together, aligning stakeholders and disciplines to shape solutions and deliver value for users. During the interview process, we'll ask questions to explore your experience across these areas. Salary £61,001 - £78,000 per annum. What we offer A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You'll also benefit from 25 days' holiday and access to 3 annual "life happens" days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
Job Description Role: OT Cyber Security Consultant Location: UK Level: Consultant Salary: Competitive Salary & Package (dependent on experience) Please note: any offer of employment is subject to satisfactory BPSS and SC security clearance which requires five years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. About the Role Accenture's Operational Technology Security practice protects critical infrastructure and industrial environments from cyber threats across Energy, Utilities, Chemicals, Natural Resources, Manufacturing, Aerospace, and Defence. We are looking for an OT Cyber Security Consultant to deliver technical security solutions, conduct assessments, and grow their expertise in this rapidly evolving field. You'll work on high profile projects with Critical National Infrastructure clients and industrial organisations, helping them secure SCADA systems, DCS environments, and industrial control networks. This is a UK wide role with hybrid arrangements (typically 2 3 days per month in our London office, with additional client site visits as needed). What You'll Do Assessment & Analysis Conduct OT security assessments, readiness evaluations, and discovery workshops in industrial environments Perform technical analysis of Industrial Control Systems (SCADA, DCS, PLC, IIoT) architecture and infrastructure Identify vulnerabilities in OT networks and recommend security improvements aligned with industry standards Assess and articulate OT specific risks (safety, availability, integrity) and propose proportionate mitigations Technical Delivery Deploy security controls tailored to operational technology environments, balancing security with operational continuity Support the implementation of IEC 62443, NIST CSF, and other OT specific frameworks Develop network segmentation strategies for OT/IT convergence scenarios Conduct security testing in industrial environments while maintaining operational safety Documentation & Compliance Create project deliverables including OT threat and risk assessments, security policies, procedures, and compliance evidence Develop security assurance management plans for industrial control systems Produce technical documentation supporting OT security programmes and regulatory compliance Support clients with NIS, NIS2, CAF, and CRA compliance requirements Stakeholder Engagement Provide security guidance to operations teams, control engineers, and plant managers Translate complex OT security risks into business impact for non technical stakeholders Collaborate with IT security teams to ensure cohesive security across IT/OT boundaries Work effectively with senior client stakeholders (CISOs, Heads of OT, Operations Directors) What You'll Need 4 6 years of experience in cybersecurity with demonstrable OT/ICS security exposure Understanding of Industrial Control Systems (SCADA, DCS, PLC) and their unique security challenges Knowledge of OT security frameworks and standards (IEC 62443, NIST CSF, ISA/IEC 62443) Familiarity with OT specific regulations (NIS, NIS2, CAF, CRA) Understanding of the OT threat landscape and attack vectors specific to industrial environments Ability to work with both waterfall and agile methodologies across the full delivery lifecycle Strong communication skills with ability to engage both technical and operational stakeholders Willingness to travel across the UK as projects require Highly Valued Experience in Energy, Utilities, Manufacturing, Aerospace, Defence, or Critical National Infrastructure sectors Hands on experience with OT network architectures, protocols (Modbus, DNP3, OPC), and segmentation strategies Professional certifications: GICSP, IEC 62443, CISSP, GRID, or similar Understanding of safety systems (SIS) and their security requirements Knowledge of common OT security technologies (firewalls, IDS/IPS, asset management tools) Experience conducting OT security assessments or penetration testing What We Offer Work on critical infrastructure projects with national significance Structured learning and development within a growing practice Access to Accenture's global network of OT security experts and continuous training opportunities Hybrid working with flexibility around client and project needs Clear career progression pathway from Consultant to Senior Consultant to Delivery Lead What's in it for you In addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Locations London Birmingham Edinburgh Manchester Closing Date for Applications 30/04/2026 (Accenture reserves the right to close the role prior to this date should a suitable applicant be found). Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
01/08/2026
Full time
Job Description Role: OT Cyber Security Consultant Location: UK Level: Consultant Salary: Competitive Salary & Package (dependent on experience) Please note: any offer of employment is subject to satisfactory BPSS and SC security clearance which requires five years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. About the Role Accenture's Operational Technology Security practice protects critical infrastructure and industrial environments from cyber threats across Energy, Utilities, Chemicals, Natural Resources, Manufacturing, Aerospace, and Defence. We are looking for an OT Cyber Security Consultant to deliver technical security solutions, conduct assessments, and grow their expertise in this rapidly evolving field. You'll work on high profile projects with Critical National Infrastructure clients and industrial organisations, helping them secure SCADA systems, DCS environments, and industrial control networks. This is a UK wide role with hybrid arrangements (typically 2 3 days per month in our London office, with additional client site visits as needed). What You'll Do Assessment & Analysis Conduct OT security assessments, readiness evaluations, and discovery workshops in industrial environments Perform technical analysis of Industrial Control Systems (SCADA, DCS, PLC, IIoT) architecture and infrastructure Identify vulnerabilities in OT networks and recommend security improvements aligned with industry standards Assess and articulate OT specific risks (safety, availability, integrity) and propose proportionate mitigations Technical Delivery Deploy security controls tailored to operational technology environments, balancing security with operational continuity Support the implementation of IEC 62443, NIST CSF, and other OT specific frameworks Develop network segmentation strategies for OT/IT convergence scenarios Conduct security testing in industrial environments while maintaining operational safety Documentation & Compliance Create project deliverables including OT threat and risk assessments, security policies, procedures, and compliance evidence Develop security assurance management plans for industrial control systems Produce technical documentation supporting OT security programmes and regulatory compliance Support clients with NIS, NIS2, CAF, and CRA compliance requirements Stakeholder Engagement Provide security guidance to operations teams, control engineers, and plant managers Translate complex OT security risks into business impact for non technical stakeholders Collaborate with IT security teams to ensure cohesive security across IT/OT boundaries Work effectively with senior client stakeholders (CISOs, Heads of OT, Operations Directors) What You'll Need 4 6 years of experience in cybersecurity with demonstrable OT/ICS security exposure Understanding of Industrial Control Systems (SCADA, DCS, PLC) and their unique security challenges Knowledge of OT security frameworks and standards (IEC 62443, NIST CSF, ISA/IEC 62443) Familiarity with OT specific regulations (NIS, NIS2, CAF, CRA) Understanding of the OT threat landscape and attack vectors specific to industrial environments Ability to work with both waterfall and agile methodologies across the full delivery lifecycle Strong communication skills with ability to engage both technical and operational stakeholders Willingness to travel across the UK as projects require Highly Valued Experience in Energy, Utilities, Manufacturing, Aerospace, Defence, or Critical National Infrastructure sectors Hands on experience with OT network architectures, protocols (Modbus, DNP3, OPC), and segmentation strategies Professional certifications: GICSP, IEC 62443, CISSP, GRID, or similar Understanding of safety systems (SIS) and their security requirements Knowledge of common OT security technologies (firewalls, IDS/IPS, asset management tools) Experience conducting OT security assessments or penetration testing What We Offer Work on critical infrastructure projects with national significance Structured learning and development within a growing practice Access to Accenture's global network of OT security experts and continuous training opportunities Hybrid working with flexibility around client and project needs Clear career progression pathway from Consultant to Senior Consultant to Delivery Lead What's in it for you In addition to a competitive basic salary, you will also have an extensive benefits package which includes 25 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice. Locations London Birmingham Edinburgh Manchester Closing Date for Applications 30/04/2026 (Accenture reserves the right to close the role prior to this date should a suitable applicant be found). Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we see well being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces . Join Accenture to work at the heart of change. Visit us at .
IT Service Delivery Manager Edinburgh Hybrid Working Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing As the face of our Managed Services team for your clients, you'll ensure services are delivered to the highest standard while identifying opportunities to add value and strengthen relationships. You'll: Own the ongoing success and satisfaction of a portfolio of managed service clients. Lead engaging service review meetings, presenting performance, insights, recommendations and future opportunities. Build trusted relationships with key stakeholders, becoming their go-to service advisor. Drive continual service improvement initiatives that deliver measurable business value. Manage service escalations, ensuring issues are resolved quickly with clear communication throughout. Coordinate customer communications during major incidents and oversee post-incident reviews. Monitor SLA performance, identify trends and produce insightful monthly service reports. Support contract renewals, service proposals and commercial discussions. Collaborate closely with technical consultants and engineers to deliver outstanding customer outcomes. Champion service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. As an employee-owned business , every member of the team contributes to our success. We invest heavily in our people, encourage continuous learning and have built a collaborative culture where careers flourish. When you join Quorum, you'll enjoy: Competitive salary Annual performance bonus opportunities Employee-owned business with a collaborative culture Private healthcare Contributory pension Buy and sell annual leave scheme Home broadband paid for Dedicated annual technical training budget Microsoft certification bonuses Ongoing learning and career development Award-winning family-friendly and flexible working culture High employee retention and genuine work-life balance Join a team that loves technology If you're passionate about delivering exceptional customer service, building lasting client relationships and working alongside some of Scotland's leading Microsoft specialists, we'd love to hear from you. Apply today and help shape the future of managed services at Quorum.
23/07/2026
Full time
IT Service Delivery Manager Edinburgh Hybrid Working Competitive Pay & Benefits Ready to take ownership of service delivery that really makes a difference? At Quorum, technology is about people. As one of Scotland's largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP), we help organisations transform the way they work through innovative managed services, cloud solutions and expert consultancy. We're looking for an experienced IT Service Delivery Manager to become the trusted advisor for a portfolio of clients, ensuring exceptional service delivery, driving continual improvement and building long-term partnerships. If you're passionate about customer success, thrive in a fast-paced managed services environment and enjoy bringing together technical experts to solve business challenges, we'd love to hear from you. What you'll be doing As the face of our Managed Services team for your clients, you'll ensure services are delivered to the highest standard while identifying opportunities to add value and strengthen relationships. You'll: Own the ongoing success and satisfaction of a portfolio of managed service clients. Lead engaging service review meetings, presenting performance, insights, recommendations and future opportunities. Build trusted relationships with key stakeholders, becoming their go-to service advisor. Drive continual service improvement initiatives that deliver measurable business value. Manage service escalations, ensuring issues are resolved quickly with clear communication throughout. Coordinate customer communications during major incidents and oversee post-incident reviews. Monitor SLA performance, identify trends and produce insightful monthly service reports. Support contract renewals, service proposals and commercial discussions. Collaborate closely with technical consultants and engineers to deliver outstanding customer outcomes. Champion service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would be great if you also have experience with: Microsoft 365 (Exchange Online, SharePoint and Teams) Microsoft Azure and cloud technologies IT Service Management (ITSM) platforms Cyber security best practices Endpoint management and identity services Microsoft server and desktop technologies Why Quorum? At Quorum, our people are our biggest strength. As an employee-owned business , every member of the team contributes to our success. We invest heavily in our people, encourage continuous learning and have built a collaborative culture where careers flourish. When you join Quorum, you'll enjoy: Competitive salary Annual performance bonus opportunities Employee-owned business with a collaborative culture Private healthcare Contributory pension Buy and sell annual leave scheme Home broadband paid for Dedicated annual technical training budget Microsoft certification bonuses Ongoing learning and career development Award-winning family-friendly and flexible working culture High employee retention and genuine work-life balance Join a team that loves technology If you're passionate about delivering exceptional customer service, building lasting client relationships and working alongside some of Scotland's leading Microsoft specialists, we'd love to hear from you. Apply today and help shape the future of managed services at Quorum.
Role Summary The EMEA Applications team is a small but rapidly growing IT team responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia. This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e Commerce platform, and integration technologies including Electronic Data Interchange (EDI) and Java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service platforms and how they connect. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers, the Production Support Manager, and third party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities Line management duties including recruitment, goal setting, and performance management Task coordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to coordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs Ensure compliance with global IT policies, standards, and processes Work with Team Leads to ensure all relevant technical documentation is up to date and managed effectively Required Qualifications/Experience Minimum 5 years' experience managing applications and/or integrations teams Line management responsibilities including recruitment, performance management, and talent development Comprehensive knowledge of all aspects of Waterfall, Agile, and Hybrid SDLC processes Vendor management, including Statements of Work, budgeting, invoicing, etc. Experience of IT application support processes (ITIL) Experience with Salesforce essential; Service Now and JIRA or equivalent desirable Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in a global setting dealing with multi discipline teams in multiple time zones Preferred Qualifications Functional knowledge of Order to Cash (O2C) processing including e Commerce Experience with Java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required Up to 10% Experience and Education Requirements Typically requires a Bachelor's degree with 8 12 years of industry experience Requires a degree in a technical discipline 2 5 years of previous management or lead experience Flex Workplace Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
22/07/2026
Full time
Role Summary The EMEA Applications team is a small but rapidly growing IT team responsible for supporting and implementing small to large changes to our core business systems. These are primarily Oracle Fusion, and Oracle Service Cloud connected via a microservices based set of integrations. The core business process that the EMEA Applications team supports is Order to Cash, which requires constant engagement with our Sales, Operations, Supply Chain, and Finance colleagues. We have development teams based in Europe, US, and Asia. This role will directly manage teams that support commercial applications and the associated integrations and provide technical leadership. The primary commercial applications are Salesforce for order entry, Fluent for Order Management, a custom-built e Commerce platform, and integration technologies including Electronic Data Interchange (EDI) and Java based microservices. This is a management role that requires a broad technical understanding of both Software as a Service platforms and how they connect. Previous team leadership experience is essential. The successful candidate will be responsible for all people management processes as well as ensuring that expectations of project, small change, and production support demands are met. This position will work closely with Project Managers, the Production Support Manager, and third party consultants to ensure demand is fulfilled in line with overall business priorities. Candidates must have full development lifecycle experience managing multiple technical disciplines in a global enterprise application setting. Essential Duties and Responsibilities Line management duties including recruitment, goal setting, and performance management Task coordination supporting the Technical Delivery teams and 3rd party development partners Liaise with managers/leads of global shared teams to coordinate project deliverables Work alongside the Production Support Manager to support incident and request resolution SLAs Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles Provide Test Leads with defect management support for incidents, enhancements, and project test cycles Work alongside the Production Support Manager on production releases Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively Work with global technical architecture teams to represent EMEA business and regional IT needs Ensure compliance with global IT policies, standards, and processes Work with Team Leads to ensure all relevant technical documentation is up to date and managed effectively Required Qualifications/Experience Minimum 5 years' experience managing applications and/or integrations teams Line management responsibilities including recruitment, performance management, and talent development Comprehensive knowledge of all aspects of Waterfall, Agile, and Hybrid SDLC processes Vendor management, including Statements of Work, budgeting, invoicing, etc. Experience of IT application support processes (ITIL) Experience with Salesforce essential; Service Now and JIRA or equivalent desirable Excellent written/oral communication and relationship management skills Drive and enthusiasm with ability to see the bigger picture Ability to work flexibly in a demanding and fast paced environment Worked in a global setting dealing with multi discipline teams in multiple time zones Preferred Qualifications Functional knowledge of Order to Cash (O2C) processing including e Commerce Experience with Java based microservices beneficial Exposure to Salesforce Sales Cloud and Oracle Fusion beneficial Travel Required Up to 10% Experience and Education Requirements Typically requires a Bachelor's degree with 8 12 years of industry experience Requires a degree in a technical discipline 2 5 years of previous management or lead experience Flex Workplace Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
