ServiceNow Developer (CSM, UX) Initial 6-month contract - £450 per day (inside IR35) - Occasional travel to either Leeds or London, which will be expensed. Mostly remote. Due to the clients pay schedule, this role is paid in monthly instalments rather than weekly Our Public Sector client have an immediate requirement for a ServiceNow Developer (CSM, UX) to join on an initial 6-month basis. This role is mostly remote, other than occasional travel to their Leeds or London sites, but no specific office days are noted. The ServiceNow Developer (CSM, UX) will analyse technical development requirements and implement architectural changes and solutions (based on ServiceNow technologies) working closely with the QA resources to ensure quality. Key skills and experience for the ServiceNow Developer (CSM, UX): Proven extensive experience of ServiceNow as a platform Proven excellent understanding of ServiceNow capabilities Experience of development within UK public sector and/or regulatory environment Understanding of IT Service Management (ITSM) and Customer Service Management (CSM) Experience with ServiceNow configuration and customisation Delivered NowAssist capabilities within ITSM and CSM Strong understanding of Agile principles, values, and practices Excellent communication skills, with the ability to build strong relationships with team members and relevant stakeholders
18/08/2026
Contractor
ServiceNow Developer (CSM, UX) Initial 6-month contract - £450 per day (inside IR35) - Occasional travel to either Leeds or London, which will be expensed. Mostly remote. Due to the clients pay schedule, this role is paid in monthly instalments rather than weekly Our Public Sector client have an immediate requirement for a ServiceNow Developer (CSM, UX) to join on an initial 6-month basis. This role is mostly remote, other than occasional travel to their Leeds or London sites, but no specific office days are noted. The ServiceNow Developer (CSM, UX) will analyse technical development requirements and implement architectural changes and solutions (based on ServiceNow technologies) working closely with the QA resources to ensure quality. Key skills and experience for the ServiceNow Developer (CSM, UX): Proven extensive experience of ServiceNow as a platform Proven excellent understanding of ServiceNow capabilities Experience of development within UK public sector and/or regulatory environment Understanding of IT Service Management (ITSM) and Customer Service Management (CSM) Experience with ServiceNow configuration and customisation Delivered NowAssist capabilities within ITSM and CSM Strong understanding of Agile principles, values, and practices Excellent communication skills, with the ability to build strong relationships with team members and relevant stakeholders
ServiceNow Developer UK Wide | Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). £65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
17/08/2026
Full time
ServiceNow Developer UK Wide | Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). £65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Lead the architecture, design, and implementation of SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) solutions across enterprise environments. Define and implement Identity Governance & Administration (IGA) capabilities including Joiner-Mover-Leaver (JML), access requests, certifications, segregation of duties (SoD), and policy management. Design end-to-end identity life cycle processes and integrate SailPoint with enterprise applications, directories, cloud platforms, HR systems, and ITSM tools such as ServiceNow. Develop target-state IAM architecture, security standards, design patterns, and implementation roadmaps aligned to business and compliance requirements. Lead application onboarding activities and design connector strategies using out-of-the-box and custom integrations (REST, SOAP, SCIM, JDBC, Active Directory, SAP, Salesforce, etc.). Provide technical leadership for custom workflows, rules, forms, reports, approval processes, provisioning, and role-based access control (RBAC) implementations. Conduct requirements workshops, assess IAM maturity, identify security gaps, and recommend SailPoint-based solutions to improve governance and compliance. Ensure SailPoint solutions comply with regulatory and security frameworks such as ISO 27001, SOX, GDPR, NIST, and industry-specific governance requirements. Support capacity planning, scalability, high availability, disaster recovery, and performance optimization of SailPoint platforms. Provide governance and technical oversight throughout project delivery, including design reviews, code reviews, solution assurance, and production readiness assessments. Mentor developers, engineers, and IAM analysts while acting as the technical escalation point for complex SailPoint issues and enhancements. Collaborate with security, infrastructure, cloud, audit, and business stakeholders to develop IAM roadmaps and support strategic identity transformation initiatives. Desired Skills and Experience level: 10 - 12 years' experience primarily around IAM background and strong Sailpoint experience covering below. SailPoint IdentityIQ and/or SailPoint Identity Security Cloud (ISC) IAM, IGA, JML, RBAC, ABAC REST, SOAP, SCIM APIs Active Directory, Azure AD/Entra ID, LDAP Java, BeanShell, PowerShell ServiceNow integration Cloud platforms (Azure, AWS, GCP) CyberArk, Okta, Ping, ForgeRock (desirable) Security and compliance frameworks (ISO 27001, NIST, SOX, GDPR)
17/08/2026
Contractor
Lead the architecture, design, and implementation of SailPoint IdentityIQ (IIQ) or SailPoint Identity Security Cloud (ISC) solutions across enterprise environments. Define and implement Identity Governance & Administration (IGA) capabilities including Joiner-Mover-Leaver (JML), access requests, certifications, segregation of duties (SoD), and policy management. Design end-to-end identity life cycle processes and integrate SailPoint with enterprise applications, directories, cloud platforms, HR systems, and ITSM tools such as ServiceNow. Develop target-state IAM architecture, security standards, design patterns, and implementation roadmaps aligned to business and compliance requirements. Lead application onboarding activities and design connector strategies using out-of-the-box and custom integrations (REST, SOAP, SCIM, JDBC, Active Directory, SAP, Salesforce, etc.). Provide technical leadership for custom workflows, rules, forms, reports, approval processes, provisioning, and role-based access control (RBAC) implementations. Conduct requirements workshops, assess IAM maturity, identify security gaps, and recommend SailPoint-based solutions to improve governance and compliance. Ensure SailPoint solutions comply with regulatory and security frameworks such as ISO 27001, SOX, GDPR, NIST, and industry-specific governance requirements. Support capacity planning, scalability, high availability, disaster recovery, and performance optimization of SailPoint platforms. Provide governance and technical oversight throughout project delivery, including design reviews, code reviews, solution assurance, and production readiness assessments. Mentor developers, engineers, and IAM analysts while acting as the technical escalation point for complex SailPoint issues and enhancements. Collaborate with security, infrastructure, cloud, audit, and business stakeholders to develop IAM roadmaps and support strategic identity transformation initiatives. Desired Skills and Experience level: 10 - 12 years' experience primarily around IAM background and strong Sailpoint experience covering below. SailPoint IdentityIQ and/or SailPoint Identity Security Cloud (ISC) IAM, IGA, JML, RBAC, ABAC REST, SOAP, SCIM APIs Active Directory, Azure AD/Entra ID, LDAP Java, BeanShell, PowerShell ServiceNow integration Cloud platforms (Azure, AWS, GCP) CyberArk, Okta, Ping, ForgeRock (desirable) Security and compliance frameworks (ISO 27001, NIST, SOX, GDPR)
ServiceNow Developer UK Wide Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). 65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
16/08/2026
Full time
ServiceNow Developer UK Wide Flexible Working (1 day per week in one of their UK offices) SC Clearance Eligible British Nationals and eligible for UK Security Clearance (SC). 65-75,000 + Benefits + Career Progression I'm currently partnering with a leading UK technology and digital transformation consultancy that is rapidly growing their ServiceNow practice and are looking for an experienced ServiceNow Developer to deliver enterprise-scale transformation programmes across a range of industries. What You'll Do Lead the design, development and implementation of ServiceNow solutions. Work closely with architects, platform owners and stakeholders to deliver best-practice solutions. Develop integrations using IntegrationHub, REST/SOAP APIs and MID Servers. Conduct code reviews, technical assessments and platform optimisation. Mentor consultants and developers while contributing to practice growth and innovation. What You'll Bring Strong ServiceNow development and implementation experience. Expertise in one or more areas: ITSM, ITOM, ITAM, CSM, HRSD, SPM, SecOps or IRM. Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, Service Portal, UI Builder and REST/SOAP APIs. Experience working in enterprise, managed service or consulting environments. Agile delivery experience and excellent stakeholder management skills. Desirable Discovery & Service Mapping Performance Analytics & Reporting Experience integrating with Microsoft 365, Azure, Active Directory, Jira or SAP Self-hosted or domain-separated ServiceNow environments Please note: Due to the nature of the projects, candidates must be British Nationals and eligible for UK Security Clearance (SC). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Hands-on ServiceNow development experience, ideally 3+ years. Strong experience with HRSD module, including HR services, case management, COEs, and employee life cycle processes. Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions/UI Policies, Flow Designer & Legacy workflows, ACLs, notifications, reports and dashboards. Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests. Proficiency in JavaScript; HTML/CSS knowledge is a plus. Experience working in agile delivery teams.
14/08/2026
Contractor
Hands-on ServiceNow development experience, ideally 3+ years. Strong experience with HRSD module, including HR services, case management, COEs, and employee life cycle processes. Solid knowledge of ServiceNow core components: Business Rules, Client Scripts, Script Includes, UI Actions/UI Policies, Flow Designer & Legacy workflows, ACLs, notifications, reports and dashboards. Test automation experience with ServiceNow ATF, including designing, maintaining, and executing automated tests. Proficiency in JavaScript; HTML/CSS knowledge is a plus. Experience working in agile delivery teams.
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
14/08/2026
Full time
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
14/08/2026
Full time
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
14/08/2026
Full time
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
14/08/2026
Full time
ServiceNow Technical Architect 65,000 - £110,000 GBP Hybrid WORKING Location: Bristol; Manchester; Edinburgh , Central London, Greater London - United Kingdom Type: Permanent ServiceNow Technical Architect Location: London, Manchester or Edinburgh (Hybrid) Salary: £65,000 - £110,000 + Bonus + Excellent Benefits Are you an experienced ServiceNow Technical Architect looking to work on some of the most complex and innovative enterprise transformation programmes? We're partnering with a leading global technology consultancy seeking Technical Architects at Associate Manager and Manager level to help deliver large-scale ServiceNow solutions for enterprise clients across multiple industries. This is an opportunity to work on cutting-edge cloud, AI, and digital transformation projects while shaping technical strategy and mentoring high-performing delivery teams. What You'll Be Doing Lead the technical architecture and design of enterprise-scale ServiceNow implementations. Act as a trusted advisor, translating business challenges into scalable ServiceNow solutions. Provide technical leadership across complex transformation programmes, ensuring solution quality and architectural best practice. Lead and mentor teams of ServiceNow Developers through code reviews, design governance, and technical coaching. Design and deliver integrations between ServiceNow and enterprise platforms, cloud services, and third-party applications. Collaborate with stakeholders to provide technical recommendations, assess risks, and drive successful project outcomes. Contribute to continuous improvement of delivery methodologies, technical standards, and service offerings. Stay at the forefront of new ServiceNow capabilities, AI innovations, and emerging platform features through ongoing learning and certifications. What We're Looking For Strong experience designing and delivering enterprise ServiceNow solutions in a Technical Architect or Technical Lead capacity. Experience leading and mentoring ServiceNow development teams. Expertise across multiple ServiceNow product lines, including at least three beyond ITSM, such as: ITOM ITAM HAM/SAM SPM HRSD CSM Strong scripting and integration experience using JavaScript, SQL, REST/SOAP APIs, and Web Services. Experience integrating ServiceNow with cloud platforms including AWS, Azure, or Google Cloud. Excellent stakeholder management and consulting skills with the ability to communicate technical solutions to both business and technical audiences. Passion for technical leadership, innovation, and continuous improvement. Desirable Experience 5+ ServiceNow Certified Implementation Specialist (CIS) certifications. Experience delivering AI or GenAI-enabled ServiceNow solutions. Consulting or enterprise software background. Working towards or interested in achieving ServiceNow Certified Master Architect status. What's On Offer Work on large-scale, enterprise ServiceNow transformation programmes across a variety of industries. Exposure to the latest ServiceNow platform capabilities, AI, and cloud technologies. Industry-leading training, certification support, and structured career progression. Hybrid working with modern, collaborative teams. Competitive salary, annual bonus, private healthcare, generous annual leave, pension, and a comprehensive benefits package. Reference: AMC/ERO Postcode: SW1 JBRP1_UKTJ
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
13/08/2026
Full time
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid | Permanent | Up to the high £80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid Permanent Up to the high 80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
12/08/2026
Full time
Senior ServiceNow AI Strategy & Automation Consultant UK Wide Hybrid Permanent Up to the high 80,000s + 10% bonus and benefits AI comes up in nearly every client conversation now. In reality, most businesses are not short of tools. What they need is someone who can help them decide what each tool is actually for, where it will add value and how it should fit into the wider organisation. I'm working with a leading transformation consultancy that is growing its ServiceNow AI capability. They need a senior consultant who understands the platform and can help clients answer questions such as, "We already have Microsoft Copilot and ServiceNow, so where should we use each one?" What You'll Be Doing You'll work with senior stakeholders to develop practical AI and automation strategies with ServiceNow at the centre. You'll help them identify useful opportunities, decide which ones are worth pursuing and turn those ideas into roadmaps and business cases. The role covers AI capabilities across the ServiceNow platform rather than one specific product. Depending on your background, you could be advising on Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. A big part of the job will be helping clients understand where ServiceNow AI fits alongside tools such as Microsoft Copilot. You'll look at the business problem, existing systems and available data before recommending which capability makes the most sense. You'll also advise on the less glamorous but important parts of AI adoption, including governance, risk, data, integrations and responsible use. The wider consultancy has teams that can support detailed implementation, so this role is mainly focused on strategy, advisory work and shaping the overall direction. You'll also get involved in proposals, presentations and early client conversations as the consultancy continues to develop its ServiceNow AI offering. What They're Looking For You'll need a strong understanding of ServiceNow at platform level rather than experience with just one module. The manager is flexible on the exact AI tools you have used, but you should ideally have meaningful exposure to at least two areas such as Now Assist, Virtual Agent, AI Control Tower, agentic workflows, enterprise search or Moveworks. Nobody is expecting you to have years of experience across every new ServiceNow AI product. Many of them have not been around long enough for that. A solid ServiceNow background combined with experience in enterprise AI, intelligent automation, conversational AI or AI governance could be equally relevant. This is not a generic AI position, though. You need to understand how AI works within enterprise products and workflows, and you should be able to explain where ServiceNow offers value compared with other tools. Some knowledge of platform architecture, data and integrations will help, but you are not expected to be a developer or AI engineer. You'll be comfortable leading senior client conversations, explaining technical subjects in plain English and linking AI investment to actual business outcomes. Experience developing strategies, roadmaps, business cases or operating models will be important. Any involvement in proposals, RFPs or client development would also be useful. Why It's Worth Looking At This is a good opportunity to move into a more strategic ServiceNow position and work on the questions clients are asking right now. You'll get exposure to several emerging areas of the platform without being boxed into one product or expected to know everything from day one. You'll also have a genuine say in how the consultancy develops its ServiceNow AI offering, rather than simply joining an established delivery team and following an existing approach. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your background combines strong ServiceNow knowledge with AI, automation or governance experience, I'd be interested in speaking with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior ServiceNow Developer Contract Remote 475/day Outside IR35 3-Month Rolling Contract We're currently seeking an experienced Senior ServiceNow Developer to join a major transformation programme focused on building and enhancing a modern ServiceNow environment. This is a hands-on role for a ServiceNow specialist who enjoys designing, developing and delivering scalable platform solutions while working closely with technical and business stakeholders. Key Responsibilities Design, develop and configure ServiceNow solutions aligned to business requirements Build and enhance workflows, automations and integrations across the ServiceNow platform Develop and maintain high-quality, scalable and secure solutions Work closely with stakeholders to gather requirements and translate them into technical solutions Support platform improvements, testing, troubleshooting and defect resolution Contribute to platform governance, best practices and continuous improvement initiatives Collaborate within Agile delivery teams to deliver business-critical projects Required Experience Strong commercial experience as a ServiceNow Developer Proven experience across ServiceNow development, configuration and administration Strong scripting experience including JavaScript Experience with Business Rules, Script Includes, Client Scripts and Flow Designer Experience developing integrations using REST and/or SOAP APIs Strong knowledge of ITSM processes and ServiceNow best practices Experience working with stakeholders and translating business requirements into technical solutions Desirable Experience Experience with CSM, FSM or SPM modules ServiceNow platform integration experience Exposure to Salesforce, Genesys Cloud or other enterprise platforms Experience within large-scale transformation programmes Telecommunications industry experience What's on Offer? 475/day Outside IR35 Fully Remote Initial 3-Month Contract Long-term extension potential through a rolling contract model Opportunity to contribute to a greenfield ServiceNow transformation programme Significant influence over platform design and delivery If you're a hands-on ServiceNow Developer looking for your next contract opportunity and enjoy working on complex enterprise environments, we'd love to hear from you. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
12/08/2026
Contractor
Senior ServiceNow Developer Contract Remote 475/day Outside IR35 3-Month Rolling Contract We're currently seeking an experienced Senior ServiceNow Developer to join a major transformation programme focused on building and enhancing a modern ServiceNow environment. This is a hands-on role for a ServiceNow specialist who enjoys designing, developing and delivering scalable platform solutions while working closely with technical and business stakeholders. Key Responsibilities Design, develop and configure ServiceNow solutions aligned to business requirements Build and enhance workflows, automations and integrations across the ServiceNow platform Develop and maintain high-quality, scalable and secure solutions Work closely with stakeholders to gather requirements and translate them into technical solutions Support platform improvements, testing, troubleshooting and defect resolution Contribute to platform governance, best practices and continuous improvement initiatives Collaborate within Agile delivery teams to deliver business-critical projects Required Experience Strong commercial experience as a ServiceNow Developer Proven experience across ServiceNow development, configuration and administration Strong scripting experience including JavaScript Experience with Business Rules, Script Includes, Client Scripts and Flow Designer Experience developing integrations using REST and/or SOAP APIs Strong knowledge of ITSM processes and ServiceNow best practices Experience working with stakeholders and translating business requirements into technical solutions Desirable Experience Experience with CSM, FSM or SPM modules ServiceNow platform integration experience Exposure to Salesforce, Genesys Cloud or other enterprise platforms Experience within large-scale transformation programmes Telecommunications industry experience What's on Offer? 475/day Outside IR35 Fully Remote Initial 3-Month Contract Long-term extension potential through a rolling contract model Opportunity to contribute to a greenfield ServiceNow transformation programme Significant influence over platform design and delivery If you're a hands-on ServiceNow Developer looking for your next contract opportunity and enjoy working on complex enterprise environments, we'd love to hear from you. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Senior ServiceNow Developer - Contract 475- 575/day (Umbrella) Inside IR35 Very occasional travel We're looking for an experienced Senior ServiceNow Developer to join a major enterprise environment, delivering scalable ServiceNow solutions across workflows, integrations, automation and platform enhancements. Key skills: 7+ years' hands-on ServiceNow development experience Strong ITSM, Service Catalog, Flow Designer, IntegrationHub & CMDB Advanced JavaScript, Glide APIs, Business Rules & Script Includes Extensive REST/SOAP API, OAuth, JSON/XML & MID Server experience Strong enterprise integration and workflow automation experience Excellent stakeholder management and problem-solving skills Rate: 475- 575/day to an Umbrella Company Working pattern: Predominantly remote, with very occasional travel to London required
12/08/2026
Contractor
Senior ServiceNow Developer - Contract 475- 575/day (Umbrella) Inside IR35 Very occasional travel We're looking for an experienced Senior ServiceNow Developer to join a major enterprise environment, delivering scalable ServiceNow solutions across workflows, integrations, automation and platform enhancements. Key skills: 7+ years' hands-on ServiceNow development experience Strong ITSM, Service Catalog, Flow Designer, IntegrationHub & CMDB Advanced JavaScript, Glide APIs, Business Rules & Script Includes Extensive REST/SOAP API, OAuth, JSON/XML & MID Server experience Strong enterprise integration and workflow automation experience Excellent stakeholder management and problem-solving skills Rate: 475- 575/day to an Umbrella Company Working pattern: Predominantly remote, with very occasional travel to London required
UK Wide | Hybrid Working | £65,000 - £85,000 + Excellent Benefits (Depending on experience) We're supporting a leading technology consultancy as it continues to expand its ServiceNow practice, delivering enterprise-scale transformation programmes for a broad portfolio of secure UK clients. This is an excellent opportunity for ServiceNow Developers with around 2-5 years+ ServiceNow experience who are looking to work on complex platform implementations, enhance their technical expertise and progress within an established engineering team. The Opportunity You'll play a key role in designing, building and enhancing ServiceNow solutions that improve IT service delivery and operational efficiency across large enterprise environments. Working within Agile delivery teams, you'll collaborate with architects, consultants and business stakeholders to develop scalable solutions, configure platform functionality and contribute to the successful delivery of multiple client projects. Developers with stronger commercial experience will also have the opportunity to mentor colleagues, lead technical workstreams and take ownership of more complex solution components. What You'll Be Doing Design, configure and develop ServiceNow solutions using platform best practice. Deliver custom applications, workflows and platform enhancements. Build and support integrations with enterprise systems. Translate business requirements into technical solutions. Develop and maintain scripts, automation and reusable components. Contribute to technical design, estimation and delivery planning. Produce clear technical documentation. Work collaboratively within Agile project teams. Support continuous platform improvement and optimisation. Mentor less experienced developers where appropriate. Skills & Experience We're interested in professionals with experience across several of the following: 2-5 years' commercial ServiceNow development experience. Strong understanding of the ServiceNow platform. Experience developing rather than purely administering ServiceNow. JavaScript development skills. Knowledge of HTML, CSS and AJAX. Experience working within Agile or Scrum delivery environments. Understanding of relational databases. Experience integrating enterprise applications. Familiarity with LDAP, Active Directory, SSO or web services. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. ServiceNow Modules Experience in one or more of the following would be particularly valuable: ITSM ITOM ITAM CMDB Certifications One or more of the following is desirable: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) ServiceNow Implementation Specialist certifications Working Pattern Hybrid working model. Typically 1-2 days per week on client site, depending on project requirements. Opportunities available across the UK, including projects in Manchester, London, Birmingham, Bristol and Woking. Security Requirements Due to the nature of the project work: candidates must be eligible to obtain UK Security Clearance, if you are unsure on this process, please apply and we can discuss further Salary & Benefits £65,000 - £85,000 basic salary Comprehensive benefits package Structured career progression Ongoing technical training and certification support Opportunity to work on high-profile enterprise transformation programmes Apply If you're looking to develop your ServiceNow career within a collaborative consultancy environment delivering complex enterprise solutions, we'd like to hear from you. Apply with your CV for a confidential discussion.
12/08/2026
Full time
UK Wide | Hybrid Working | £65,000 - £85,000 + Excellent Benefits (Depending on experience) We're supporting a leading technology consultancy as it continues to expand its ServiceNow practice, delivering enterprise-scale transformation programmes for a broad portfolio of secure UK clients. This is an excellent opportunity for ServiceNow Developers with around 2-5 years+ ServiceNow experience who are looking to work on complex platform implementations, enhance their technical expertise and progress within an established engineering team. The Opportunity You'll play a key role in designing, building and enhancing ServiceNow solutions that improve IT service delivery and operational efficiency across large enterprise environments. Working within Agile delivery teams, you'll collaborate with architects, consultants and business stakeholders to develop scalable solutions, configure platform functionality and contribute to the successful delivery of multiple client projects. Developers with stronger commercial experience will also have the opportunity to mentor colleagues, lead technical workstreams and take ownership of more complex solution components. What You'll Be Doing Design, configure and develop ServiceNow solutions using platform best practice. Deliver custom applications, workflows and platform enhancements. Build and support integrations with enterprise systems. Translate business requirements into technical solutions. Develop and maintain scripts, automation and reusable components. Contribute to technical design, estimation and delivery planning. Produce clear technical documentation. Work collaboratively within Agile project teams. Support continuous platform improvement and optimisation. Mentor less experienced developers where appropriate. Skills & Experience We're interested in professionals with experience across several of the following: 2-5 years' commercial ServiceNow development experience. Strong understanding of the ServiceNow platform. Experience developing rather than purely administering ServiceNow. JavaScript development skills. Knowledge of HTML, CSS and AJAX. Experience working within Agile or Scrum delivery environments. Understanding of relational databases. Experience integrating enterprise applications. Familiarity with LDAP, Active Directory, SSO or web services. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. ServiceNow Modules Experience in one or more of the following would be particularly valuable: ITSM ITOM ITAM CMDB Certifications One or more of the following is desirable: ServiceNow Certified System Administrator (CSA) Certified Application Developer (CAD) ServiceNow Implementation Specialist certifications Working Pattern Hybrid working model. Typically 1-2 days per week on client site, depending on project requirements. Opportunities available across the UK, including projects in Manchester, London, Birmingham, Bristol and Woking. Security Requirements Due to the nature of the project work: candidates must be eligible to obtain UK Security Clearance, if you are unsure on this process, please apply and we can discuss further Salary & Benefits £65,000 - £85,000 basic salary Comprehensive benefits package Structured career progression Ongoing technical training and certification support Opportunity to work on high-profile enterprise transformation programmes Apply If you're looking to develop your ServiceNow career within a collaborative consultancy environment delivering complex enterprise solutions, we'd like to hear from you. Apply with your CV for a confidential discussion.
Role: SERVICENOW TECH LEAD Location: Wokhingham Contract Inside IR35 The Role The ServiceNow Technical Lead is responsible for designing, developing, and implementing solutions on the ServiceNow platform while leading a team of developers and ensuring alignment with business requirements and best practices. This role combines technical expertise, leadership, and strategic thinking Responsibilities Lead the technical delivery and continuous improvement of ServiceNow Platform, ensuring alignment with industry best practices and organizational goals. Oversee the configuration and administration of ServiceNow platform, ensuring it meets the needs of the organization and support effective service delivery. Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. Review business processes to leverage ServiceNow platform capabilities for improvement. Collaborate with cross-functional teams to define and document ITSM policies, procedures, and workflows Drive the technical implementation of new ServiceNow AI offerings eg as Now Assist, Agentic workflows, and AI Control Tower Skill & Experience At least 5+ years of experience with workflows in key areas of the ServiceNow platform (eg, ITSM, ITAM, ITOM, IRM) and a solid understanding of their configuration and administration. ServiceNow Application Developer certification is a plus. Proven ability to develop and configure scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow. Strong knowledge of ITIL framework and best practices, with relevant certifications (eg, ITIL v4, ITIL Expert) preferred. Strong experience working with contractors, vendors, and suppliers Excellent analytical and problem-solving skills, with a strong attention to detail. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Experience with agile methodologies and managing large-scale ServiceNow implementations
12/08/2026
Contractor
Role: SERVICENOW TECH LEAD Location: Wokhingham Contract Inside IR35 The Role The ServiceNow Technical Lead is responsible for designing, developing, and implementing solutions on the ServiceNow platform while leading a team of developers and ensuring alignment with business requirements and best practices. This role combines technical expertise, leadership, and strategic thinking Responsibilities Lead the technical delivery and continuous improvement of ServiceNow Platform, ensuring alignment with industry best practices and organizational goals. Oversee the configuration and administration of ServiceNow platform, ensuring it meets the needs of the organization and support effective service delivery. Provide technical guidance and mentorship to team members, fostering a culture of knowledge sharing and continuous learning. Review business processes to leverage ServiceNow platform capabilities for improvement. Collaborate with cross-functional teams to define and document ITSM policies, procedures, and workflows Drive the technical implementation of new ServiceNow AI offerings eg as Now Assist, Agentic workflows, and AI Control Tower Skill & Experience At least 5+ years of experience with workflows in key areas of the ServiceNow platform (eg, ITSM, ITAM, ITOM, IRM) and a solid understanding of their configuration and administration. ServiceNow Application Developer certification is a plus. Proven ability to develop and configure scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow. Strong knowledge of ITIL framework and best practices, with relevant certifications (eg, ITIL v4, ITIL Expert) preferred. Strong experience working with contractors, vendors, and suppliers Excellent analytical and problem-solving skills, with a strong attention to detail. Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels. Experience with agile methodologies and managing large-scale ServiceNow implementations
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. About the company Our client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity. As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem. As a ServiceNow Technical Lead/Architect, you will: Understand business challenges and architect system solutions with ServiceNow Work with global clients across industries in a trusted advisor capacity, designing and delivering new solutions Provide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clients Influence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challenges Continuously learn, including pursuing new certifications such as Certified Master Architect Stay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunities Identify opportunities to add further value for clients, working with account teams to progress them Help drive continuous improvement of implementation methodology and service offerings based on client experience Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity Bring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when needed Draw on a strong background working with enterprise software and/or consulting companies We're looking for experience in: Development and technical architecture experience with ServiceNow Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP) What's in it for you Competitive basic salary plus an extensive benefits package Up to 30 days' holiday per year Private medical insurance 3 extra days' leave per year for charitable work of your choice JBRP1_UKTJ
12/08/2026
Full time
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. About the company Our client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity. As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem. As a ServiceNow Technical Lead/Architect, you will: Understand business challenges and architect system solutions with ServiceNow Work with global clients across industries in a trusted advisor capacity, designing and delivering new solutions Provide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clients Influence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challenges Continuously learn, including pursuing new certifications such as Certified Master Architect Stay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunities Identify opportunities to add further value for clients, working with account teams to progress them Help drive continuous improvement of implementation methodology and service offerings based on client experience Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity Bring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when needed Draw on a strong background working with enterprise software and/or consulting companies We're looking for experience in: Development and technical architecture experience with ServiceNow Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP) What's in it for you Competitive basic salary plus an extensive benefits package Up to 30 days' holiday per year Private medical insurance 3 extra days' leave per year for charitable work of your choice JBRP1_UKTJ
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. About the company Our client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity. As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem. As a ServiceNow Technical Lead/Architect, you will: Understand business challenges and architect system solutions with ServiceNow Work with global clients across industries in a trusted advisor capacity, designing and delivering new solutions Provide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clients Influence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challenges Continuously learn, including pursuing new certifications such as Certified Master Architect Stay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunities Identify opportunities to add further value for clients, working with account teams to progress them Help drive continuous improvement of implementation methodology and service offerings based on client experience Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity Bring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when needed Draw on a strong background working with enterprise software and/or consulting companies We're looking for experience in: Development and technical architecture experience with ServiceNow Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP) What's in it for you Competitive basic salary plus an extensive benefits package Up to 30 days' holiday per year Private medical insurance 3 extra days' leave per year for charitable work of your choice JBRP1_UKTJ
12/08/2026
Full time
ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. About the company Our client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity. As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem. As a ServiceNow Technical Lead/Architect, you will: Understand business challenges and architect system solutions with ServiceNow Work with global clients across industries in a trusted advisor capacity, designing and delivering new solutions Provide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clients Influence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challenges Continuously learn, including pursuing new certifications such as Certified Master Architect Stay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunities Identify opportunities to add further value for clients, working with account teams to progress them Help drive continuous improvement of implementation methodology and service offerings based on client experience Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity Bring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when needed Draw on a strong background working with enterprise software and/or consulting companies We're looking for experience in: Development and technical architecture experience with ServiceNow Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP) What's in it for you Competitive basic salary plus an extensive benefits package Up to 30 days' holiday per year Private medical insurance 3 extra days' leave per year for charitable work of your choice JBRP1_UKTJ
We are looking for a Wiz Security Engineer to focus on implementing threat modeling, asset/vulnerability management, prioritising patching along with the ability to integrate with Servicnow and other products. This is a hands on role where you will have expereince of: Asset management and audit Prioritising patch management Integration with Servicenow and other products Experince of Tenable for Asset and Vulnerabiity management is a distinct advantage Threat Modeling: Lead security reviews and map attack surfaces across cloud infrastructure and products. Security Automation: Build policy-as-code and developer tooling to integrate security into CI/CD workflows. Cloud Hardening: Design secure baselines for Kubernetes and cloud-native resources. Vulnerability Management: Prioritize and remediate software supply chain risks from development to production. Incident Response: Scale detection and response solutions to triage alerts and stop malicious activity. Experience: 5 to 7+ years in cloud security engineering or operations Wiz and Tenable products Cloud Platforms: Strong hands-on background in AWS, Azure, or GCP. Containers & Orchestration: Deep knowledge of container security and Kubernetes (EKS, GKE, AKS). Identity Management: Expertise in managing IAM and cloud permissions at scale. Coding & IaC: Proficiency in Python, Go, or Shell, plus Infrastructure as Code tools like Terraform or Helm. This is a 3 month contract, in central London. it is a hybrid role 1/2 days a week onsite. For further information please email (url removed) or phone (phone number removed).
10/08/2026
Contractor
We are looking for a Wiz Security Engineer to focus on implementing threat modeling, asset/vulnerability management, prioritising patching along with the ability to integrate with Servicnow and other products. This is a hands on role where you will have expereince of: Asset management and audit Prioritising patch management Integration with Servicenow and other products Experince of Tenable for Asset and Vulnerabiity management is a distinct advantage Threat Modeling: Lead security reviews and map attack surfaces across cloud infrastructure and products. Security Automation: Build policy-as-code and developer tooling to integrate security into CI/CD workflows. Cloud Hardening: Design secure baselines for Kubernetes and cloud-native resources. Vulnerability Management: Prioritize and remediate software supply chain risks from development to production. Incident Response: Scale detection and response solutions to triage alerts and stop malicious activity. Experience: 5 to 7+ years in cloud security engineering or operations Wiz and Tenable products Cloud Platforms: Strong hands-on background in AWS, Azure, or GCP. Containers & Orchestration: Deep knowledge of container security and Kubernetes (EKS, GKE, AKS). Identity Management: Expertise in managing IAM and cloud permissions at scale. Coding & IaC: Proficiency in Python, Go, or Shell, plus Infrastructure as Code tools like Terraform or Helm. This is a 3 month contract, in central London. it is a hybrid role 1/2 days a week onsite. For further information please email (url removed) or phone (phone number removed).
ServiceNow HRSD Developer We are looking for an experienced ServiceNow Developer to join a major enterprise programme, supporting the development and enhancement of its HR Service Delivery (HRSD) platform. This is a hands-on development role focused on building scalable HR solutions across the employee lifecycle. Key Responsibilities Design, configure and develop solutions within ServiceNow HRSD Build HR Services, Case Management, COEs, Record Producers and Lifecycle Events Develop Business Rules, Client/Server Scripts, Script Includes and UI Actions/Policies Build workflows using Flow Designer and Service Catalog Develop and maintain automated testing using ServiceNow ATF Troubleshoot defects and support production stability Work closely with architects, product owners and engineering teams Key Skills 3+ years' hands-on ServiceNow development Strong commercial experience with HRSD / HR Service Delivery HR Case Management, HR Services, COEs and employee lifecycle processes Strong JavaScript ServiceNow ATF / Automated Test Framework Flow Designer, ACLs, Business Rules and Service Catalog Experience working within Agile delivery teams Desirable CSA, CAD or CIS-HRSD certification REST API and ServiceNow integration experience ITSM or CSM experience Experience within large enterprise environments We are looking for a hands-on ServiceNow HRSD specialist who can independently deliver high-quality solutions while working as part of a wider enterprise technology team.
07/08/2026
Contractor
ServiceNow HRSD Developer We are looking for an experienced ServiceNow Developer to join a major enterprise programme, supporting the development and enhancement of its HR Service Delivery (HRSD) platform. This is a hands-on development role focused on building scalable HR solutions across the employee lifecycle. Key Responsibilities Design, configure and develop solutions within ServiceNow HRSD Build HR Services, Case Management, COEs, Record Producers and Lifecycle Events Develop Business Rules, Client/Server Scripts, Script Includes and UI Actions/Policies Build workflows using Flow Designer and Service Catalog Develop and maintain automated testing using ServiceNow ATF Troubleshoot defects and support production stability Work closely with architects, product owners and engineering teams Key Skills 3+ years' hands-on ServiceNow development Strong commercial experience with HRSD / HR Service Delivery HR Case Management, HR Services, COEs and employee lifecycle processes Strong JavaScript ServiceNow ATF / Automated Test Framework Flow Designer, ACLs, Business Rules and Service Catalog Experience working within Agile delivery teams Desirable CSA, CAD or CIS-HRSD certification REST API and ServiceNow integration experience ITSM or CSM experience Experience within large enterprise environments We are looking for a hands-on ServiceNow HRSD specialist who can independently deliver high-quality solutions while working as part of a wider enterprise technology team.
Job Description: Salary Range: £44,171 - £61,950 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your impact Are you ready to take the next step in your testing career and lead the delivery of secure, high-quality test solutions? At Leonardo, our Senior Test Engineers combine deep technical knowledge with leadership, driving the design, execution, and assurance of tests that ensure our customers' systems are robust and mission-ready. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Senior Test Engineer to join the Cyber & Security Solutions Division team. This role will see you working on the Emergency Services Mobile Communications Programme (ESMCP). You'll be working with a cross-functional team at Leonardo and with a wider multi-supplier delivery community to assure the successful delivery of the MC_linX Dispatcher capability for the Emergency Services Network (ESN). As a Senior Test Engineer, you will play a key role in assuring a mission-critical national capability that will support the transition of UK emergency services from the Airwave network to ESN. Working within an agile delivery environment, you will lead and execute testing activities across system, integration, interoperability, acceptance and non-functional test phases, ensuring that the solution meets demanding operational, security, performance and resilience requirements. You will be responsible for planning and coordinating test activities, developing and executing test cases, managing defects, and working collaboratively with customer representatives, partner organisations and development teams across the programme. The role requires a hands-on testing professional who is comfortable operating in complex stakeholder environments and who can confidently represent the test function during customer engagements, technical reviews and formal test events. This is an exciting opportunity to contribute to a secure cloud-hosted platform that will provide emergency service control rooms with a consolidated operational view of ESN users, helping to deliver resilient, standards-compliant communications capabilities that support public safety across the United Kingdom. What you will do as a Senior Test Engineer Lead the planning and execution of test work packages, including scope, effort estimates, and schedules. Represent the test function within a complex multi-supplier delivery environment, building effective relationships with customers, partners and engineering teams to achieve programme outcomes. Plan, coordinate and execute multi-party test activities involving the Home Office, customer representatives, partner organisations and third-party suppliers, ensuring successful end-to-end service integration. Support interoperability and interface testing across complex distributed systems, validating the exchange of data and services between multiple platforms and suppliers. Contribute to non-functional testing activities including security, performance, reliability, stability and usability testing to assure operational readiness of the service. Work closely with development and operational teams to support cloud-based software deliveries, test environments and service transition activities. Participate in customer-facing test events, workshops and formal assurance activities, providing clear communication of test progress, risks, defects and outcomes. Support service management and operational acceptance activities, ensuring testing evidence demonstrates that capacity, availability and service requirements can be achieved. Contribute to the development and adoption of automated testing approaches to improve quality, repeatability and delivery efficiency. Design, develop, and review test cases, scripts, and supporting documentation. Execute system, integration, and acceptance testing, ensuring alignment with customer requirements. Take ownership of defect management, collaborating with developers and stakeholders to ensure timely resolution. Mentor and guide Test Engineers and Technicians, supporting skills development and knowledge sharing. Conduct reviews of test deliverables to ensure accuracy, quality, and compliance with governance standards. Drive improvements in test practices, tools, and automation frameworks. Contribute to risk assessments, test strategies, and stakeholder reporting. What you'll bring Proven experience delivering functional, integration, system, acceptance and non-functional testing activities within complex software or systems integration programmes. Strong technical testing capability combined with the ability to lead test planning, execution and defect management activities across multiple workstreams. Experience working in customer-facing and multi-supplier environments, with the confidence to represent the test function during technical discussions, test events and stakeholder reviews. Excellent communication and collaboration skills, with the ability to build effective working relationships across engineering teams, customers and partner organisations. The ability to balance hands on technical testing with leadership responsibilities, mentoring others and contributing to wider test strategy and governance activities. The ideal candidate will be a confident and collaborative test professional who enjoys working directly with customers and partners to solve complex integration challenges. You will be comfortable operating in a fast-paced agile environment, balancing hands on testing with leadership responsibilities, and passionate about delivering high-quality, mission-critical services. Core areas (must have): Experience creating, executing and maintaining structured test plans, test cases and test evidence. Proven experience delivering system, integration, regression and user acceptance testing within complex software or systems integration programmes. Experience working within multi-supplier delivery environments, coordinating testing across organisational boundaries. Proficiency with defect management and test management tools (e.g. Jira, Xray, TestRail or Zephyr). Familiarity with test automation concepts and tooling, with experience contributing to automated testing approaches. Knowledge of non-functional testing disciplines, including security, performance, reliability, stability and usability testing. Understanding of secure software delivery practices and cyber security considerations within testing activities. Strong stakeholder engagement and communication skills, with the confidence to work directly with customers, suppliers and engineering teams Desirable: Familiarity with cloud-native software delivery and containerised environments (AWS, Kubernetes) Experience testing IT Service Management (ITSM) solutions and workflows, including ServiceNow Experience of interoperability and interface testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud based software delivery and containerisation (e.g. AWS, Kubernetes) Awareness of ITIL practices or value streams relevant to service management Experience working with government departments or in secure project environments Experience contributing to multi party testing sessions Knowledge of non functional testing areas such as reliability, usability, security or stability Experience with performance, load, or penetration testing tools (e.g. JMeter, LoadRunner, OWASP ZAP) Knowledge of CI/CD and DevOps pipelines with integrated testing Familiarity with Agile/SAFe delivery and test automation in agile contexts Experience mentoring junior engineers and contributing to technical governance Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role is predominantly based at the customer site in Hursley, with hybrid working on option. Your nominated Leonardo office will be at Southampton. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. . click apply for full job details
06/08/2026
Full time
Job Description: Salary Range: £44,171 - £61,950 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your impact Are you ready to take the next step in your testing career and lead the delivery of secure, high-quality test solutions? At Leonardo, our Senior Test Engineers combine deep technical knowledge with leadership, driving the design, execution, and assurance of tests that ensure our customers' systems are robust and mission-ready. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Senior Test Engineer to join the Cyber & Security Solutions Division team. This role will see you working on the Emergency Services Mobile Communications Programme (ESMCP). You'll be working with a cross-functional team at Leonardo and with a wider multi-supplier delivery community to assure the successful delivery of the MC_linX Dispatcher capability for the Emergency Services Network (ESN). As a Senior Test Engineer, you will play a key role in assuring a mission-critical national capability that will support the transition of UK emergency services from the Airwave network to ESN. Working within an agile delivery environment, you will lead and execute testing activities across system, integration, interoperability, acceptance and non-functional test phases, ensuring that the solution meets demanding operational, security, performance and resilience requirements. You will be responsible for planning and coordinating test activities, developing and executing test cases, managing defects, and working collaboratively with customer representatives, partner organisations and development teams across the programme. The role requires a hands-on testing professional who is comfortable operating in complex stakeholder environments and who can confidently represent the test function during customer engagements, technical reviews and formal test events. This is an exciting opportunity to contribute to a secure cloud-hosted platform that will provide emergency service control rooms with a consolidated operational view of ESN users, helping to deliver resilient, standards-compliant communications capabilities that support public safety across the United Kingdom. What you will do as a Senior Test Engineer Lead the planning and execution of test work packages, including scope, effort estimates, and schedules. Represent the test function within a complex multi-supplier delivery environment, building effective relationships with customers, partners and engineering teams to achieve programme outcomes. Plan, coordinate and execute multi-party test activities involving the Home Office, customer representatives, partner organisations and third-party suppliers, ensuring successful end-to-end service integration. Support interoperability and interface testing across complex distributed systems, validating the exchange of data and services between multiple platforms and suppliers. Contribute to non-functional testing activities including security, performance, reliability, stability and usability testing to assure operational readiness of the service. Work closely with development and operational teams to support cloud-based software deliveries, test environments and service transition activities. Participate in customer-facing test events, workshops and formal assurance activities, providing clear communication of test progress, risks, defects and outcomes. Support service management and operational acceptance activities, ensuring testing evidence demonstrates that capacity, availability and service requirements can be achieved. Contribute to the development and adoption of automated testing approaches to improve quality, repeatability and delivery efficiency. Design, develop, and review test cases, scripts, and supporting documentation. Execute system, integration, and acceptance testing, ensuring alignment with customer requirements. Take ownership of defect management, collaborating with developers and stakeholders to ensure timely resolution. Mentor and guide Test Engineers and Technicians, supporting skills development and knowledge sharing. Conduct reviews of test deliverables to ensure accuracy, quality, and compliance with governance standards. Drive improvements in test practices, tools, and automation frameworks. Contribute to risk assessments, test strategies, and stakeholder reporting. What you'll bring Proven experience delivering functional, integration, system, acceptance and non-functional testing activities within complex software or systems integration programmes. Strong technical testing capability combined with the ability to lead test planning, execution and defect management activities across multiple workstreams. Experience working in customer-facing and multi-supplier environments, with the confidence to represent the test function during technical discussions, test events and stakeholder reviews. Excellent communication and collaboration skills, with the ability to build effective working relationships across engineering teams, customers and partner organisations. The ability to balance hands on technical testing with leadership responsibilities, mentoring others and contributing to wider test strategy and governance activities. The ideal candidate will be a confident and collaborative test professional who enjoys working directly with customers and partners to solve complex integration challenges. You will be comfortable operating in a fast-paced agile environment, balancing hands on testing with leadership responsibilities, and passionate about delivering high-quality, mission-critical services. Core areas (must have): Experience creating, executing and maintaining structured test plans, test cases and test evidence. Proven experience delivering system, integration, regression and user acceptance testing within complex software or systems integration programmes. Experience working within multi-supplier delivery environments, coordinating testing across organisational boundaries. Proficiency with defect management and test management tools (e.g. Jira, Xray, TestRail or Zephyr). Familiarity with test automation concepts and tooling, with experience contributing to automated testing approaches. Knowledge of non-functional testing disciplines, including security, performance, reliability, stability and usability testing. Understanding of secure software delivery practices and cyber security considerations within testing activities. Strong stakeholder engagement and communication skills, with the confidence to work directly with customers, suppliers and engineering teams Desirable: Familiarity with cloud-native software delivery and containerised environments (AWS, Kubernetes) Experience testing IT Service Management (ITSM) solutions and workflows, including ServiceNow Experience of interoperability and interface testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud based software delivery and containerisation (e.g. AWS, Kubernetes) Awareness of ITIL practices or value streams relevant to service management Experience working with government departments or in secure project environments Experience contributing to multi party testing sessions Knowledge of non functional testing areas such as reliability, usability, security or stability Experience with performance, load, or penetration testing tools (e.g. JMeter, LoadRunner, OWASP ZAP) Knowledge of CI/CD and DevOps pipelines with integrated testing Familiarity with Agile/SAFe delivery and test automation in agile contexts Experience mentoring junior engineers and contributing to technical governance Security Clearance This role is subject to pre-employment screening in line with the UK Government's Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: Location This role is predominantly based at the customer site in Hursley, with hybrid working on option. Your nominated Leonardo office will be at Southampton. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work-life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we're here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. . click apply for full job details
