Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
PRINCIPAL SOFTWARE ENGINEER Salary up to £90,000 Hybrid working - 2 days per week in a Liverpool city centre office Opportunity to shape a brand-new platform and influence engineering strategy Work within a senior, AI-first engineering environment KEY POINTS Principal-level position with significant technical ownership Leading the design and development of a modern platform rebuild Strong focus on Node.js, TypeScript, React and cloud technologies Opportunity to shape engineering standards, architecture and AI adoption ABOUT THE CLIENT We're supporting an established, technology-driven organisation that is investing heavily in the future of its engineering function. Following continued growth and a major platform transformation programme, they are looking to appoint a Principal Software Engineer to play a key role in defining both the technical direction and engineering culture of the business. This is an opportunity to join at a pivotal stage, working within a highly experienced team that values innovation, collaboration and modern software engineering practices. THE ROLE: This is a highly influential technical leadership role where you'll help shape the future of a modern, large-scale platform whilst remaining hands-on with development. You'll lead the design and delivery of scalable backend services, APIs, integrations and data flows, whilst providing architectural guidance across the wider engineering team. Although the role is backend-focused, you'll also maintain strong involvement across the full stack, working with modern frontend technologies and cloud infrastructure. Working closely with senior stakeholders, product teams and fellow engineers, you'll help establish engineering standards, drive adoption of AI-assisted development practices, and mentor other engineers as the team continues to grow. This role offers genuine autonomy, giving you the opportunity to influence technology decisions, engineering processes and long-term platform strategy. ESSENTIAL SKILLS Strong commercial experience with Node.js and TypeScript Experience with React and Next.js Proven track record designing and delivering scalable software architectures Cloud experience across Azure, AWS or GCP Strong understanding of API design, integrations and distributed systems Experience mentoring engineers and providing technical leadership Passion for modern engineering practices and AI-assisted development Excellent stakeholder management and communication skills THE BENEFITS Hybrid working model with two office days per week Annual training and conference budget Private healthcare Company bonus scheme Investment in modern tooling and AI-powered development platforms Opportunity to influence technical strategy at a senior level Clear progression and long-term career development TO BE CONSIDERED: Please either apply through this advert or email me directly via For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Principal Engineer, Full Stack Engineer, Node.js, TypeScript, React, Next.js, Azure, AWS, GCP, Software Architecture, Cloud Engineering, API Development, Technical Leadership, Platform Engineering, AI Development Tools, CI/CD
08/08/2026
Full time
PRINCIPAL SOFTWARE ENGINEER Salary up to £90,000 Hybrid working - 2 days per week in a Liverpool city centre office Opportunity to shape a brand-new platform and influence engineering strategy Work within a senior, AI-first engineering environment KEY POINTS Principal-level position with significant technical ownership Leading the design and development of a modern platform rebuild Strong focus on Node.js, TypeScript, React and cloud technologies Opportunity to shape engineering standards, architecture and AI adoption ABOUT THE CLIENT We're supporting an established, technology-driven organisation that is investing heavily in the future of its engineering function. Following continued growth and a major platform transformation programme, they are looking to appoint a Principal Software Engineer to play a key role in defining both the technical direction and engineering culture of the business. This is an opportunity to join at a pivotal stage, working within a highly experienced team that values innovation, collaboration and modern software engineering practices. THE ROLE: This is a highly influential technical leadership role where you'll help shape the future of a modern, large-scale platform whilst remaining hands-on with development. You'll lead the design and delivery of scalable backend services, APIs, integrations and data flows, whilst providing architectural guidance across the wider engineering team. Although the role is backend-focused, you'll also maintain strong involvement across the full stack, working with modern frontend technologies and cloud infrastructure. Working closely with senior stakeholders, product teams and fellow engineers, you'll help establish engineering standards, drive adoption of AI-assisted development practices, and mentor other engineers as the team continues to grow. This role offers genuine autonomy, giving you the opportunity to influence technology decisions, engineering processes and long-term platform strategy. ESSENTIAL SKILLS Strong commercial experience with Node.js and TypeScript Experience with React and Next.js Proven track record designing and delivering scalable software architectures Cloud experience across Azure, AWS or GCP Strong understanding of API design, integrations and distributed systems Experience mentoring engineers and providing technical leadership Passion for modern engineering practices and AI-assisted development Excellent stakeholder management and communication skills THE BENEFITS Hybrid working model with two office days per week Annual training and conference budget Private healthcare Company bonus scheme Investment in modern tooling and AI-powered development platforms Opportunity to influence technical strategy at a senior level Clear progression and long-term career development TO BE CONSIDERED: Please either apply through this advert or email me directly via For further information please call me on / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Principal Engineer, Full Stack Engineer, Node.js, TypeScript, React, Next.js, Azure, AWS, GCP, Software Architecture, Cloud Engineering, API Development, Technical Leadership, Platform Engineering, AI Development Tools, CI/CD
Job Title: Information Security Cloud Consultant / Architect - AWS & Azure Day Rate: £600 per day - Outside IR35 / Limited Company Duration: 3+ months Based: Hybrid - Liverpool Start Date: ASAP Role We are seeking an experienced Information Security Cloud Consultant / Architect for an initial 3 month engagement, supporting the design, assurance and implementation of secure multi-cloud environments across AWS and Microsoft Azure. The role will provide specialist security architecture consultancy and independent design assurance for new cloud-based services and solutions, including cloud environments supporting the client's developing AI strategy, AI services and data platforms. Responsibilities Provide security architecture consultancy across AWS and Azure projects. Review and assure cloud solution designs against security standards, policies and architecture principles. Develop secure reference architectures, patterns and guardrails for multi-cloud environments. Support the secure design of environments for AI services, data platforms, experimentation and production AI workloads. Conduct security design reviews across cloud applications, services and infrastructure. Identify security risks and provide practical, proportionate remediation recommendations. Embed security-by-design principles throughout project delivery. Ensure effective integration between cloud-native security services and existing enterprise security capabilities. Produce clear security architecture, assurance and governance outputs. Work closely with enterprise architects, cloud engineers, project teams, third-party suppliers and managed service providers. Experience Strong Cloud Security Architecture experience within complex enterprise environments. In-depth security experience across AWS and Microsoft Azure. Multi-cloud security architecture, controls, patterns and guardrails. Cloud IAM, network security, data protection, encryption, logging and monitoring. Cloud-native security tooling and enterprise security integration. Security architecture and assurance for cloud-hosted applications and infrastructure. Strong security risk assessment and remediation experience. Ability to communicate effectively with technical teams and senior stakeholders. Desirable Security architecture experience supporting AI/ML platforms and services. Securing AI workloads, data platforms and AI data pipelines. AWS and Azure AI services. Cisco enterprise security technologies. Zero Trust architecture and Infrastructure as Code (IaC). Relevant certifications such as AWS Security, Azure Security, CISSP, CCSP or SABSA.
08/08/2026
Contractor
Job Title: Information Security Cloud Consultant / Architect - AWS & Azure Day Rate: £600 per day - Outside IR35 / Limited Company Duration: 3+ months Based: Hybrid - Liverpool Start Date: ASAP Role We are seeking an experienced Information Security Cloud Consultant / Architect for an initial 3 month engagement, supporting the design, assurance and implementation of secure multi-cloud environments across AWS and Microsoft Azure. The role will provide specialist security architecture consultancy and independent design assurance for new cloud-based services and solutions, including cloud environments supporting the client's developing AI strategy, AI services and data platforms. Responsibilities Provide security architecture consultancy across AWS and Azure projects. Review and assure cloud solution designs against security standards, policies and architecture principles. Develop secure reference architectures, patterns and guardrails for multi-cloud environments. Support the secure design of environments for AI services, data platforms, experimentation and production AI workloads. Conduct security design reviews across cloud applications, services and infrastructure. Identify security risks and provide practical, proportionate remediation recommendations. Embed security-by-design principles throughout project delivery. Ensure effective integration between cloud-native security services and existing enterprise security capabilities. Produce clear security architecture, assurance and governance outputs. Work closely with enterprise architects, cloud engineers, project teams, third-party suppliers and managed service providers. Experience Strong Cloud Security Architecture experience within complex enterprise environments. In-depth security experience across AWS and Microsoft Azure. Multi-cloud security architecture, controls, patterns and guardrails. Cloud IAM, network security, data protection, encryption, logging and monitoring. Cloud-native security tooling and enterprise security integration. Security architecture and assurance for cloud-hosted applications and infrastructure. Strong security risk assessment and remediation experience. Ability to communicate effectively with technical teams and senior stakeholders. Desirable Security architecture experience supporting AI/ML platforms and services. Securing AI workloads, data platforms and AI data pipelines. AWS and Azure AI services. Cisco enterprise security technologies. Zero Trust architecture and Infrastructure as Code (IaC). Relevant certifications such as AWS Security, Azure Security, CISSP, CCSP or SABSA.
This is an exciting opportunity to support a major UK government organisation in the delivery of critical national security capabilities. The successful contractor will play a key role in shaping solution architecture, engaging with senior stakeholders, and providing technical governance across a highly secure environment. About the Opportunity Working closely with customer stakeholders, engineering teams, development resources and governance functions, you will provide architectural leadership and technical oversight across the full life cycle of the solution. This is an excellent opportunity to contribute to high-impact projects that directly support key projects and strategies. The role combines customer engagement, solution design, technical governance, making it ideal for an architect who enjoys working across both business and technical domains. Your new role As Technical Architect, you will: Work directly with a key government customer to support the delivery and ongoing evolution of critical projects. Build and maintain strong stakeholder relationships across customer, supplier and engineering communities. Lead technical discussions and customer workshops to gather, shape and validate requirements. Translate business requirements into robust technical solutions and architectural roadmaps. Provide 4th line technical oversight and guidance for complex customer issues. Produce and maintain both high-level and low-level solution designs. Assess the impact of functional, capability and security-related changes. Review and approve technology proposals, ensuring alignment with architectural standards and best practice. Support internal governance processes and CTO Office activities. Evaluate emerging technologies and provide recommendations on technical options, business benefits and cost-effectiveness. Work alongside engineering and development teams to ensure successful delivery outcomes. What you'll need to succeed Essential Experience Proven experience operating in a Technical Architect, Infrastructure Architect, Solution Architect or similar role. Strong stakeholder management and customer-facing experience. Experience leading technical workshops and translating business requirements into technical solutions. Background supporting complex enterprise-scale environments. Experience working within ITIL based service environments. Demonstrable experience working alongside software vendors, developers and engineering teams. Experience providing technical governance, assurance and design authority support. Technical Expertise Microsoft Server Technologies Microsoft Active Directory Microsoft SQL Server SQL Server configuration, administration and management Microsoft Azure Infrastructure Azure Virtual Desktop (AVD) Azure SQL Managed Instance Nerdio AVD Management Microsoft .NET technologies Microsoft Web Server technologies Microsoft Office applications Secure desktop technologies and secure operating environments Desirable Existing SC Clearance. Experience working within government, defence, national security or other highly regulated environments. Knowledge of secure-by-design principles and security architecture. Experience supporting mission-critical services and platforms What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
07/08/2026
Contractor
This is an exciting opportunity to support a major UK government organisation in the delivery of critical national security capabilities. The successful contractor will play a key role in shaping solution architecture, engaging with senior stakeholders, and providing technical governance across a highly secure environment. About the Opportunity Working closely with customer stakeholders, engineering teams, development resources and governance functions, you will provide architectural leadership and technical oversight across the full life cycle of the solution. This is an excellent opportunity to contribute to high-impact projects that directly support key projects and strategies. The role combines customer engagement, solution design, technical governance, making it ideal for an architect who enjoys working across both business and technical domains. Your new role As Technical Architect, you will: Work directly with a key government customer to support the delivery and ongoing evolution of critical projects. Build and maintain strong stakeholder relationships across customer, supplier and engineering communities. Lead technical discussions and customer workshops to gather, shape and validate requirements. Translate business requirements into robust technical solutions and architectural roadmaps. Provide 4th line technical oversight and guidance for complex customer issues. Produce and maintain both high-level and low-level solution designs. Assess the impact of functional, capability and security-related changes. Review and approve technology proposals, ensuring alignment with architectural standards and best practice. Support internal governance processes and CTO Office activities. Evaluate emerging technologies and provide recommendations on technical options, business benefits and cost-effectiveness. Work alongside engineering and development teams to ensure successful delivery outcomes. What you'll need to succeed Essential Experience Proven experience operating in a Technical Architect, Infrastructure Architect, Solution Architect or similar role. Strong stakeholder management and customer-facing experience. Experience leading technical workshops and translating business requirements into technical solutions. Background supporting complex enterprise-scale environments. Experience working within ITIL based service environments. Demonstrable experience working alongside software vendors, developers and engineering teams. Experience providing technical governance, assurance and design authority support. Technical Expertise Microsoft Server Technologies Microsoft Active Directory Microsoft SQL Server SQL Server configuration, administration and management Microsoft Azure Infrastructure Azure Virtual Desktop (AVD) Azure SQL Managed Instance Nerdio AVD Management Microsoft .NET technologies Microsoft Web Server technologies Microsoft Office applications Secure desktop technologies and secure operating environments Desirable Existing SC Clearance. Experience working within government, defence, national security or other highly regulated environments. Knowledge of secure-by-design principles and security architecture. Experience supporting mission-critical services and platforms What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Security Engineer Location: Warwick (1 day per month/quarter) Remuneration: 700 per day via Umbrella Contract Details: Fixed Term Contract, 6 Months (strong extension potential) Responsibilities: Join our client's team as a proactive Security Engineer! This hands-on role is perfect for someone who thrives in evolving environments and is ready to boost the cyber security posture within a new Strategic Infrastructure Microsoft environment. Your key responsibilities will include: Implementing, configuring, and maintaining security controls across various Microsoft security technologies such as Microsoft Intune, Entra ID, Microsoft 365, Azure, and Microsoft Purview. Managing and enhancing identity and access management, along with data protection controls. Configuring Conditional Access, RBAC, Privileged Identity Management, and compliance controls. Identifying security gaps and executing remediation activities in line with security standards. Leading preparation activities for upcoming penetration testing engagements. Reviewing penetration testing findings and translating them into actionable remediation plans. Supporting security assurance, risk assessments, and control validation activities. Collaborating with Security Architecture and Cyber Security Incident Response teams to elevate the overall security posture. Assisting with audit, compliance, and evidence-gathering activities when required. Essential Experience: We're looking for a candidate with: A strong security engineering background, with hands-on technical experience. Proven experience in Microsoft Intune, Entra ID (Azure AD), Microsoft 365 Security, Azure Security, and Microsoft Purview. A solid understanding of CIS-based security controls and experience remediating penetration testing findings. Knowledge in Identity & Access Management, least privilege principles, and RBAC. The ability to work independently with minimal supervision in greenfield or early-stage environments. Strong stakeholder management and communication skills. Ideal Background: You'll excel in this role if you have: Experience preparing environments for external penetration testing engagements. The ability to recognise common vulnerabilities and security gaps. Familiarity with regulated or Critical National Infrastructure (CNI) environments. Exposure to incident response and CSIRT functions. Relevant Microsoft or security certifications (e.g., SC-200, SC-300, SC-400, AZ-500, CCSP). What We're Looking For: This role is designed for a proactive Security Engineer who enjoys a hands-on approach rather than purely advisory tasks. If you thrive in maturing environments and can autonomously drive remediation activities, we want to hear from you! Your experience in preparing organisations for penetration testing and enhancing security posture will be invaluable to our client. Join us in building a robust security framework while making a significant impact! Apply today to become a key player in our client's dynamic team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
07/08/2026
Contractor
Job Title: Security Engineer Location: Warwick (1 day per month/quarter) Remuneration: 700 per day via Umbrella Contract Details: Fixed Term Contract, 6 Months (strong extension potential) Responsibilities: Join our client's team as a proactive Security Engineer! This hands-on role is perfect for someone who thrives in evolving environments and is ready to boost the cyber security posture within a new Strategic Infrastructure Microsoft environment. Your key responsibilities will include: Implementing, configuring, and maintaining security controls across various Microsoft security technologies such as Microsoft Intune, Entra ID, Microsoft 365, Azure, and Microsoft Purview. Managing and enhancing identity and access management, along with data protection controls. Configuring Conditional Access, RBAC, Privileged Identity Management, and compliance controls. Identifying security gaps and executing remediation activities in line with security standards. Leading preparation activities for upcoming penetration testing engagements. Reviewing penetration testing findings and translating them into actionable remediation plans. Supporting security assurance, risk assessments, and control validation activities. Collaborating with Security Architecture and Cyber Security Incident Response teams to elevate the overall security posture. Assisting with audit, compliance, and evidence-gathering activities when required. Essential Experience: We're looking for a candidate with: A strong security engineering background, with hands-on technical experience. Proven experience in Microsoft Intune, Entra ID (Azure AD), Microsoft 365 Security, Azure Security, and Microsoft Purview. A solid understanding of CIS-based security controls and experience remediating penetration testing findings. Knowledge in Identity & Access Management, least privilege principles, and RBAC. The ability to work independently with minimal supervision in greenfield or early-stage environments. Strong stakeholder management and communication skills. Ideal Background: You'll excel in this role if you have: Experience preparing environments for external penetration testing engagements. The ability to recognise common vulnerabilities and security gaps. Familiarity with regulated or Critical National Infrastructure (CNI) environments. Exposure to incident response and CSIRT functions. Relevant Microsoft or security certifications (e.g., SC-200, SC-300, SC-400, AZ-500, CCSP). What We're Looking For: This role is designed for a proactive Security Engineer who enjoys a hands-on approach rather than purely advisory tasks. If you thrive in maturing environments and can autonomously drive remediation activities, we want to hear from you! Your experience in preparing organisations for penetration testing and enhancing security posture will be invaluable to our client. Join us in building a robust security framework while making a significant impact! Apply today to become a key player in our client's dynamic team! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
An exciting opportunity has arisen for an experienced Business Development Manager to join a growing UK-based engineering business specialising in instrumentation and innovative solutions for the water and wastewater sectors. The company designs and manufactures its own specialist product range for water and wastewater measurement, monitoring and control, having invested significantly in research and development to bring innovative solutions to market. As the business enters an exciting phase of growth, it is looking for an energetic, commercially minded individual who can help accelerate sales across the UK and Europe, develop new markets and strengthen relationships with existing customers and channel partners. Working closely with the senior leadership team, marketing, operations and technical/R&D functions, this is an opportunity for someone who wants to have a genuine influence on the direction and growth of an emerging technology business. The Role You'll play a key role in developing the company's sales function and expanding its customer and distribution network. Your responsibilities will include: Developing and growing the existing UK and European customer base. Identifying and converting new business opportunities to accelerate sales growth. Taking new products to market and developing opportunities within sectors including construction and infrastructure. Proactively developing the company's sales strategy and commercial activity. Visiting customers, prospects and partners across the UK and Europe. Introducing customers to the product portfolio and delivering product demonstrations and training where required. Identifying, appointing and developing new agents and distribution partners across the UK and Europe. Monitoring developments across the water and wastewater markets and identifying Working closely with technical, operations and marketing colleagues to deliver a joined-up customer experience. Supporting contract negotiations, resolving customer issues and developing long-term commercial relationships. The Person This role would suit an experienced technical sales professional who combines commercial drive with a genuine understanding of engineering and water/wastewater markets. You'll ideally have: At least 5 years' experience in technical sales, ideally within wastewater, water treatment, process instrumentation or a related engineering environment. A proven track record of delivering sales growth and winning new business. Experience selling technical products or solutions such as process instrumentation, level and flow measurement, water quality instrumentation, pumps, valves or related technologies. A strong understanding of the water and wastewater routes to market. Experience selling into water companies and industrial sectors such as food & beverage, pharmaceutical, manufacturing or environmental industries. A demonstrable ability to identify new opportunities, develop new markets and build a sales pipeline from scratch. The ability to bring new ideas, challenge existing approaches and identify ways to increase market penetration. Strong organisational skills and the ability to manage multiple opportunities and priorities independently. The ability to work effectively across sales, marketing, operations and technical/R&D functions. What You'll Get You'll be joining a business with its own proprietary product range and a genuine opportunity to influence its next stage of development. You'll have direct access to a supportive senior leadership team, alongside dedicated colleagues across operations, marketing and technical/R&D, giving you the backing to develop opportunities and take ownership of your territory. This is an ideal opportunity for someone who is looking for more than simply managing an established sales patch.
07/08/2026
Full time
An exciting opportunity has arisen for an experienced Business Development Manager to join a growing UK-based engineering business specialising in instrumentation and innovative solutions for the water and wastewater sectors. The company designs and manufactures its own specialist product range for water and wastewater measurement, monitoring and control, having invested significantly in research and development to bring innovative solutions to market. As the business enters an exciting phase of growth, it is looking for an energetic, commercially minded individual who can help accelerate sales across the UK and Europe, develop new markets and strengthen relationships with existing customers and channel partners. Working closely with the senior leadership team, marketing, operations and technical/R&D functions, this is an opportunity for someone who wants to have a genuine influence on the direction and growth of an emerging technology business. The Role You'll play a key role in developing the company's sales function and expanding its customer and distribution network. Your responsibilities will include: Developing and growing the existing UK and European customer base. Identifying and converting new business opportunities to accelerate sales growth. Taking new products to market and developing opportunities within sectors including construction and infrastructure. Proactively developing the company's sales strategy and commercial activity. Visiting customers, prospects and partners across the UK and Europe. Introducing customers to the product portfolio and delivering product demonstrations and training where required. Identifying, appointing and developing new agents and distribution partners across the UK and Europe. Monitoring developments across the water and wastewater markets and identifying Working closely with technical, operations and marketing colleagues to deliver a joined-up customer experience. Supporting contract negotiations, resolving customer issues and developing long-term commercial relationships. The Person This role would suit an experienced technical sales professional who combines commercial drive with a genuine understanding of engineering and water/wastewater markets. You'll ideally have: At least 5 years' experience in technical sales, ideally within wastewater, water treatment, process instrumentation or a related engineering environment. A proven track record of delivering sales growth and winning new business. Experience selling technical products or solutions such as process instrumentation, level and flow measurement, water quality instrumentation, pumps, valves or related technologies. A strong understanding of the water and wastewater routes to market. Experience selling into water companies and industrial sectors such as food & beverage, pharmaceutical, manufacturing or environmental industries. A demonstrable ability to identify new opportunities, develop new markets and build a sales pipeline from scratch. The ability to bring new ideas, challenge existing approaches and identify ways to increase market penetration. Strong organisational skills and the ability to manage multiple opportunities and priorities independently. The ability to work effectively across sales, marketing, operations and technical/R&D functions. What You'll Get You'll be joining a business with its own proprietary product range and a genuine opportunity to influence its next stage of development. You'll have direct access to a supportive senior leadership team, alongside dedicated colleagues across operations, marketing and technical/R&D, giving you the backing to develop opportunities and take ownership of your territory. This is an ideal opportunity for someone who is looking for more than simply managing an established sales patch.
Senior Azure Platform Engineer Central London (Mainly Remote - 1/2 times a month in the office) Up to 100,000 + Bonus + Benefits Help Shape the Future of a Scaling FinTech Platform We're partnering with one of London's most exciting and rapidly growing fintech companies as they continue to invest in their Platform Engineering function. They're looking for a Senior Platform Engineer who wants more than just another engineering role. This is an opportunity to help shape the platform, influence technical decisions, and build the cloud infrastructure that powers a rapidly scaling business. You'll join a collaborative engineering team where your ideas are encouraged, ownership is expected, and you'll play a key role in driving automation, reliability, and platform maturity. If you're passionate about Azure, Kubernetes, Infrastructure as Code, and building platforms that enable developers to move faster, we'd love to hear from you. What You'll Be Doing Design, build, and maintain secure, scalable Azure infrastructure using Terraform with an Infrastructure as Code-first approach Manage and optimise Azure Kubernetes Service (AKS) and containerised workloads using Azure Container Apps (or similar container platforms) Build, manage, and optimise Docker images and containerised application deployments Build and enhance CI/CD pipelines using Azure DevOps, enabling faster and more reliable software delivery Automate infrastructure provisioning, deployments, and operational tasks using PowerShell Work closely with software engineering teams to improve developer experience, deployment processes, and platform reliability Support and optimise Azure SQL environments, ensuring performance, availability, and security Implement monitoring, logging, and observability solutions to improve platform performance and resilience Champion cloud security, governance, and automation best practices across the Azure estate Contribute to the evolution of the company's Platform Engineering strategy and cloud roadmap Mentor engineers and share knowledge across the wider technology team What We're Looking For Commercial experience in a Platform Engineering, DevOps, Cloud Engineering, or Site Reliability Engineering role Strong hands-on experience with Microsoft Azure Experience managing Azure Kubernetes Service (AKS) or container platforms such as Azure Container Apps Strong experience with Docker and containerisation technologies Expertise with Terraform and Infrastructure as Code Strong experience building and maintaining Azure DevOps CI/CD pipelines Solid scripting skills with PowerShell Experience supporting or administering Azure SQL (or Microsoft SQL Server) Experience with monitoring and observability tooling Good understanding of cloud networking, security, identity, and platform automation Excellent communication skills with a collaborative mindset Someone who enjoys solving complex problems, improving platforms, and continuously learning Why Join? Join one of London's fastest-growing fintech businesses Work with a modern cloud-native Azure technology stack Help shape the future of the Platform Engineering function Work alongside talented engineers in a highly collaborative environment Clear opportunities for progression as the business continues to scale Ongoing investment in training, certifications, and professional development Your ideas won't sit in a backlog - they'll help define how the platform evolves Don't Tick Every Box? That's okay. The hiring team understands that great engineers aren't defined by matching every requirement. If you have strong Azure, Kubernetes, and automation experience, along with a genuine desire to learn and grow, we'd still love to hear from you. This is a company that genuinely invests in its people, offering structured career development, training, and the opportunity to grow alongside the business. Apply now or get in touch for a confidential conversation. Senior Platform Engineer Central London (Mainly Remote - 1/2 times a month in the office) Up to 100,000 + Bonus + Benefits Azure AKS Azure Container Apps Docker Terraform Azure DevOps PowerShell Azure SQL Platform Engineering Infrastructure as Code CI/CD Cloud
07/08/2026
Full time
Senior Azure Platform Engineer Central London (Mainly Remote - 1/2 times a month in the office) Up to 100,000 + Bonus + Benefits Help Shape the Future of a Scaling FinTech Platform We're partnering with one of London's most exciting and rapidly growing fintech companies as they continue to invest in their Platform Engineering function. They're looking for a Senior Platform Engineer who wants more than just another engineering role. This is an opportunity to help shape the platform, influence technical decisions, and build the cloud infrastructure that powers a rapidly scaling business. You'll join a collaborative engineering team where your ideas are encouraged, ownership is expected, and you'll play a key role in driving automation, reliability, and platform maturity. If you're passionate about Azure, Kubernetes, Infrastructure as Code, and building platforms that enable developers to move faster, we'd love to hear from you. What You'll Be Doing Design, build, and maintain secure, scalable Azure infrastructure using Terraform with an Infrastructure as Code-first approach Manage and optimise Azure Kubernetes Service (AKS) and containerised workloads using Azure Container Apps (or similar container platforms) Build, manage, and optimise Docker images and containerised application deployments Build and enhance CI/CD pipelines using Azure DevOps, enabling faster and more reliable software delivery Automate infrastructure provisioning, deployments, and operational tasks using PowerShell Work closely with software engineering teams to improve developer experience, deployment processes, and platform reliability Support and optimise Azure SQL environments, ensuring performance, availability, and security Implement monitoring, logging, and observability solutions to improve platform performance and resilience Champion cloud security, governance, and automation best practices across the Azure estate Contribute to the evolution of the company's Platform Engineering strategy and cloud roadmap Mentor engineers and share knowledge across the wider technology team What We're Looking For Commercial experience in a Platform Engineering, DevOps, Cloud Engineering, or Site Reliability Engineering role Strong hands-on experience with Microsoft Azure Experience managing Azure Kubernetes Service (AKS) or container platforms such as Azure Container Apps Strong experience with Docker and containerisation technologies Expertise with Terraform and Infrastructure as Code Strong experience building and maintaining Azure DevOps CI/CD pipelines Solid scripting skills with PowerShell Experience supporting or administering Azure SQL (or Microsoft SQL Server) Experience with monitoring and observability tooling Good understanding of cloud networking, security, identity, and platform automation Excellent communication skills with a collaborative mindset Someone who enjoys solving complex problems, improving platforms, and continuously learning Why Join? Join one of London's fastest-growing fintech businesses Work with a modern cloud-native Azure technology stack Help shape the future of the Platform Engineering function Work alongside talented engineers in a highly collaborative environment Clear opportunities for progression as the business continues to scale Ongoing investment in training, certifications, and professional development Your ideas won't sit in a backlog - they'll help define how the platform evolves Don't Tick Every Box? That's okay. The hiring team understands that great engineers aren't defined by matching every requirement. If you have strong Azure, Kubernetes, and automation experience, along with a genuine desire to learn and grow, we'd still love to hear from you. This is a company that genuinely invests in its people, offering structured career development, training, and the opportunity to grow alongside the business. Apply now or get in touch for a confidential conversation. Senior Platform Engineer Central London (Mainly Remote - 1/2 times a month in the office) Up to 100,000 + Bonus + Benefits Azure AKS Azure Container Apps Docker Terraform Azure DevOps PowerShell Azure SQL Platform Engineering Infrastructure as Code CI/CD Cloud
Ernest Gordon Recruitment Limited
Lutterworth, Leicestershire
DevOps Engineer (Cyber Security) Lutterworth - 2 Days on site 3 from home 50,000 - 60,000 + Hybrid + Training + Progression + Company Benefits Are you a DevOps Engineer from a cyber security or highly regulated industry that wants to work with a highly skilled team on cutting edge projects? Do you want to work for a industry leading company with exceptionally talented team solving some of the industry's most complex and technical challenges? On offer is the chance to join a leader in the cyber security industry that are widely considered as the go to name for highly secure and complex infrastructure projects not only in the UK but globally. This role would suit someone with commercial experience in DevOps, a commutable distance to Lutterworth and wants to work in cyber security or DevSecOps. THE ROLE: Design, implement and maintain automated pipelines for building, testing and deploying applications Cloud & On-Prem Application Management - Administer and optimise Azure and on premises application systems Set up and maintain monitoring solutions across DevOps and Application Software deployed across the business Implement security best practices across infrastructure and deployment processes. Ensure systems meet compliance requirements THE PERSON: DevOps Experience Commutable to Lutterworth 2 days a week Reference: BBBH26730 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
07/08/2026
Full time
DevOps Engineer (Cyber Security) Lutterworth - 2 Days on site 3 from home 50,000 - 60,000 + Hybrid + Training + Progression + Company Benefits Are you a DevOps Engineer from a cyber security or highly regulated industry that wants to work with a highly skilled team on cutting edge projects? Do you want to work for a industry leading company with exceptionally talented team solving some of the industry's most complex and technical challenges? On offer is the chance to join a leader in the cyber security industry that are widely considered as the go to name for highly secure and complex infrastructure projects not only in the UK but globally. This role would suit someone with commercial experience in DevOps, a commutable distance to Lutterworth and wants to work in cyber security or DevSecOps. THE ROLE: Design, implement and maintain automated pipelines for building, testing and deploying applications Cloud & On-Prem Application Management - Administer and optimise Azure and on premises application systems Set up and maintain monitoring solutions across DevOps and Application Software deployed across the business Implement security best practices across infrastructure and deployment processes. Ensure systems meet compliance requirements THE PERSON: DevOps Experience Commutable to Lutterworth 2 days a week Reference: BBBH26730 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems. This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies. Key Responsibilities: Act as the first point of contact for IT queries, incidents, and service requests from users. Provide technical assistance across office and vessel environments. Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment. Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration. Assist with user account administration and access requests using Active Directory. Provide remote support using appropriate remote support tools. Maintain IT asset information and update technical documentation. Monitor equipment performance and assist with maintaining system reliability. Support hardware deployments, upgrades, and equipment replacements. Escalate more complex infrastructure issues when required. Work with external vendors and suppliers where necessary. Follow IT policies and Cyber Security procedures. Support IT projects as required. Skills & Experience: Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role. Experience supporting desktop and laptop hardware. Knowledge of Windows 10 and Windows 11. Understanding of Active Directory user administration. Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting. Experience supporting printers and peripheral devices. Strong troubleshooting and problem-solving abilities. Good communication skills with the ability to support users effectively. Ability to work independently and as part of a team. Desirable: A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship. Previous experience within an IT support or Helpdesk role. The Ideal candiates previously worked as a worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician What's on offer: Competitive salary. Long-term career development opportunities. The opportunity to develop technical skills within a global working environment. Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
07/08/2026
Full time
An excellent opportunity has become available for a Junior IT Support Engineer / IT Support Technician to join a global ship owner operating within an international environment. Working as part of the IT team, you will support users across both office and vessel locations, helping to resolve technical issues, maintain IT equipment, and support the smooth running of business systems. This is an ideal opportunity for someone looking to develop their IT support career while gaining exposure to a wide range of technologies. Key Responsibilities: Act as the first point of contact for IT queries, incidents, and service requests from users. Provide technical assistance across office and vessel environments. Set up, configure, and maintain laptops, desktops, virtual machines, printers, mobile devices, and other IT equipment. Support Windows 10 and Windows 11 operating systems, including troubleshooting and configuration. Assist with user account administration and access requests using Active Directory. Provide remote support using appropriate remote support tools. Maintain IT asset information and update technical documentation. Monitor equipment performance and assist with maintaining system reliability. Support hardware deployments, upgrades, and equipment replacements. Escalate more complex infrastructure issues when required. Work with external vendors and suppliers where necessary. Follow IT policies and Cyber Security procedures. Support IT projects as required. Skills & Experience: Previous experience in an IT Support, Helpdesk, Service Desk, Desktop Support, or similar role. Experience supporting desktop and laptop hardware. Knowledge of Windows 10 and Windows 11. Understanding of Active Directory user administration. Knowledge of TCP/IP, DNS, DHCP, VPN connectivity, and wired/wireless network troubleshooting. Experience supporting printers and peripheral devices. Strong troubleshooting and problem-solving abilities. Good communication skills with the ability to support users effectively. Ability to work independently and as part of a team. Desirable: A degree in Computer Science, Information Technology, or a relevant IT qualification or apprenticeship. Previous experience within an IT support or Helpdesk role. The Ideal candiates previously worked as a worked as a IT Support Technician, IT Support Engineer, Service Desk Analyst, Desktop Support Engineer, IT Support Analyst, IT Technician, Helpdesk Technician, IT Helpdesk Analyst, IT Service Desk Analyst, 1st Line Support Engineer, 2nd Line Support Engineer, Technical Support Analyst, Desktop Support Technician, IT Operations Technician, Infrastructure Support Technician What's on offer: Competitive salary. Long-term career development opportunities. The opportunity to develop technical skills within a global working environment. Apply today for this excellent opportunity to join a forward-thinking organisation and develop your career within IT support. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Infrastructure Engineer Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to 50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.
07/08/2026
Full time
Infrastructure Engineer Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to 50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.
Key Responsibilities: Internal Blocker Removal & Delivery Enablement (Core Focus) Actively identify and remove internal blockers impacting delivery: data availability and quality ownership ambiguity business decisions not being made Work proactively with constrained business teams to: prioritise inputs required for delivery extract knowledge efficiently reduce reliance on informal / tacit processes Ensure that internal dependencies do not delay project progress Business Engagement & Knowledge Capture Engage internal SP ENW teams to: Capture business priorities and communicate Facilitate structured workshop sessions Support business teams in transitioning to repeatable processes Supplier Accountability (Partnership Model) Work alongside the supplier to: ensure clarity on inputs, outputs and expectations maintain alignment on delivery priorities Hold the supplier accountable for: agreed milestones quality and usability of outputs Challenge where necessary, but operate within a constructive, partnership-based relationship Delivery Coordination & Clarity Maintain a clear, integrated view of: delivery plan using Microsoft Project dependencies risks and issues finances Ensure that: required inputs are defined and owned output expectations are explicit and testable Drive clarity where ambiguity exists across business teams Governance & Reporting Provide clear, outcome-focused reporting to stakeholders, including leading steering group and boards Ensure governance supports: rapid decision-making visibility of blockers Person Specification: Essential Experience Experience delivering or supporting complex, cross-business IT / data programmes Demonstrated ability to unblock delivery in resource-constrained environments Experience working closely with third-party delivery partners Strong experience of business change and process definition Strong financial management Proven ability to operate in environments with: ambiguity incomplete requirements evolving scope Critical Behaviours Relentlessly proactive - does not wait for issues to escalate Comfortable chasing and challenging across all levels of the organisation Pragmatic and delivery-focused - prioritises progress over perfection Strong facilitator - can extract clarity from vague or tacit knowledge Resilient and persistent - able to navigate slow-moving or resource-constrained environments Desirable Experience in Network related projects Utilities / infrastructure / engineering domain experience Exposure to data integration or data product delivery GCS is acting as an Employment Business in relation to this vacancy.
07/08/2026
Contractor
Key Responsibilities: Internal Blocker Removal & Delivery Enablement (Core Focus) Actively identify and remove internal blockers impacting delivery: data availability and quality ownership ambiguity business decisions not being made Work proactively with constrained business teams to: prioritise inputs required for delivery extract knowledge efficiently reduce reliance on informal / tacit processes Ensure that internal dependencies do not delay project progress Business Engagement & Knowledge Capture Engage internal SP ENW teams to: Capture business priorities and communicate Facilitate structured workshop sessions Support business teams in transitioning to repeatable processes Supplier Accountability (Partnership Model) Work alongside the supplier to: ensure clarity on inputs, outputs and expectations maintain alignment on delivery priorities Hold the supplier accountable for: agreed milestones quality and usability of outputs Challenge where necessary, but operate within a constructive, partnership-based relationship Delivery Coordination & Clarity Maintain a clear, integrated view of: delivery plan using Microsoft Project dependencies risks and issues finances Ensure that: required inputs are defined and owned output expectations are explicit and testable Drive clarity where ambiguity exists across business teams Governance & Reporting Provide clear, outcome-focused reporting to stakeholders, including leading steering group and boards Ensure governance supports: rapid decision-making visibility of blockers Person Specification: Essential Experience Experience delivering or supporting complex, cross-business IT / data programmes Demonstrated ability to unblock delivery in resource-constrained environments Experience working closely with third-party delivery partners Strong experience of business change and process definition Strong financial management Proven ability to operate in environments with: ambiguity incomplete requirements evolving scope Critical Behaviours Relentlessly proactive - does not wait for issues to escalate Comfortable chasing and challenging across all levels of the organisation Pragmatic and delivery-focused - prioritises progress over perfection Strong facilitator - can extract clarity from vague or tacit knowledge Resilient and persistent - able to navigate slow-moving or resource-constrained environments Desirable Experience in Network related projects Utilities / infrastructure / engineering domain experience Exposure to data integration or data product delivery GCS is acting as an Employment Business in relation to this vacancy.
Job Title:Safety & Security Support Engineer Location: Central london Salary: Competitive Type: Permanent Sector: Data Centre & Enterprise Job Description We are seeking a highly skilled Safety & Security support Engineer (VMS) to join our onsite team at a prestigious clients site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment. Qualifications Minimum of 2 years in security systems engineering role Background in electrical engineering, IT networking, or related field preferred Key Responsibilities Support, Fault Resolution, and Configuration: Update and remediate VMS cameras and associated hardware. Ensure proper cabling and network connectivity for all devices. Conduct routine inspections and preventive maintenance on VMS systems. Diagnose and resolve technical issues promptly to minimize downtime. System Monitoring & Optimization: Monitor system performance and implement upgrades or adjustments as needed. Ensure compliance with security standards and client requirements. Documentation & Reporting: Maintain accurate documentation of all asset changes, repairs, and configuration changes. Assist with provision of detailed reports on system health and incident resolutions. Client Interaction: Act as onsite support point of contact for internal SOC, IT/Network teams Provide instruction and guidance on system usage and best practices when required. Qualifications & Skills Technical Expertise: Experience in VMS configuration, maintenance, and troubleshooting. Strong knowledge of IP-based cameras, networking fundamentals, and video management systems. Certifications (Preferred): Genetec certification and camera manufacturer-specific training (training opportunities can be provided). Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication and customer service skills. Proactive, can-do attitude. Other Requirements: Ability to work independently and manage multiple tasks effectively. Flexibility to work shifts and travel to client sites when required. Education & Experience Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer Minimum of 2 years of experience in security systems engineering. Background in electrical engineering, IT networking, or related field preferred. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
07/08/2026
Full time
Job Title:Safety & Security Support Engineer Location: Central london Salary: Competitive Type: Permanent Sector: Data Centre & Enterprise Job Description We are seeking a highly skilled Safety & Security support Engineer (VMS) to join our onsite team at a prestigious clients site based in Central London. In this role, you will be responsible for the maintenance, troubleshooting, and moves, adds, changes on the Video Management System (VMS) and its related integrations and security infrastructure. Your expertise will ensure the integrity, reliability, and optimal performance of critical security systems, safeguarding assets and personnel in a dynamic environment. Qualifications Minimum of 2 years in security systems engineering role Background in electrical engineering, IT networking, or related field preferred Key Responsibilities Support, Fault Resolution, and Configuration: Update and remediate VMS cameras and associated hardware. Ensure proper cabling and network connectivity for all devices. Conduct routine inspections and preventive maintenance on VMS systems. Diagnose and resolve technical issues promptly to minimize downtime. System Monitoring & Optimization: Monitor system performance and implement upgrades or adjustments as needed. Ensure compliance with security standards and client requirements. Documentation & Reporting: Maintain accurate documentation of all asset changes, repairs, and configuration changes. Assist with provision of detailed reports on system health and incident resolutions. Client Interaction: Act as onsite support point of contact for internal SOC, IT/Network teams Provide instruction and guidance on system usage and best practices when required. Qualifications & Skills Technical Expertise: Experience in VMS configuration, maintenance, and troubleshooting. Strong knowledge of IP-based cameras, networking fundamentals, and video management systems. Certifications (Preferred): Genetec certification and camera manufacturer-specific training (training opportunities can be provided). Soft Skills: Strong problem-solving abilities and attention to detail. Excellent communication and customer service skills. Proactive, can-do attitude. Other Requirements: Ability to work independently and manage multiple tasks effectively. Flexibility to work shifts and travel to client sites when required. Education & Experience Background as a CCTV Engineer, IP CCTV Engineer, Install Engineer, or Service Engineer Minimum of 2 years of experience in security systems engineering. Background in electrical engineering, IT networking, or related field preferred. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. The ideal candidates will be practical, hands-on engineers who can quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU. We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. The successful candidates will provide hands-on administration, support, troubleshooting, and knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into the run organisation. Provide hands-on administration and support for the BeyondTrust platform, including Privileged Access Management (PAM) capabilities. Support knowledge transfer sessions and documentation review during transition activities. Manage and maintain privileged access policies, user access controls, and security configurations. Work with Active Directory and Microsoft Entra ID to support authentication, authorisation, group management, and role-based access controls. Configure and maintain integrations between BeyondTrust and identity services, including SAML, MFA, and directory services. Support troubleshooting and resolution of operational incidents, service requests, and platform issues. Assist with onboarding and offboarding privileged users and privileged accounts. Support policy management and Group Policy-related configurations that interact with BeyondTrust services. Participate in hypercare activities and provide operational support during service stabilisation. Produce and maintain technical documentation, operational procedures, and support knowledge articles. Collaborate with infrastructure, security, and service management teams to ensure service continuity and compliance. In order to apply, you need to have several years of hands-on experience supporting and administering BeyondTrust. You will have a good understanding of Privileged Access Management (PAM) concepts and best practices. Experience with: BeyondTrust Password Safe, BeyondTrust Privileged Remote Access (PRA), BeyondTrust Endpoint Privilege Management (EPM). Strong Active Directory administration experience. Experience with Microsoft Entra ID (Azure AD). Active Directory Group Policy administration and troubleshooting. Knowledge of: SAML authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), Experience supporting production services in a secure enterprise environment. Strong troubleshooting and documentation skills. It would be beneficial if you have experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments. Please be clear that only candidates that meet the above criteria with the right to work and that are resident in the UK will be considered. No sponsorship is available. This role is working 5 days a week on site from sites in either Manchester or Inverness - you will need to prove you have the ability to work from one of these sites in order to be considered. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
07/08/2026
Contractor
We are working with a client who is a global leader in consulting, technology services, and digital transformation, committed to delivering positive change through technology and human collaboration. The ideal candidates will be practical, hands-on engineers who can quickly become productive within an existing BeyondTrust environment, absorb knowledge from incumbent teams, support transition activities, and provide ongoing operational expertise as the service moves into BAU. We are seeking two experienced BeyondTrust SMEs to support the transition and ongoing operation of a Privileged Access Management (PAM) service. The successful candidates will provide hands-on administration, support, troubleshooting, and knowledge transfer activities across the BeyondTrust platform, working closely with customer SMEs and operational teams. They will play a key role in ensuring secure management of privileged access, supporting integrations with Active Directory and Microsoft Entra ID, and assisting with the transfer of service knowledge into the run organisation. Provide hands-on administration and support for the BeyondTrust platform, including Privileged Access Management (PAM) capabilities. Support knowledge transfer sessions and documentation review during transition activities. Manage and maintain privileged access policies, user access controls, and security configurations. Work with Active Directory and Microsoft Entra ID to support authentication, authorisation, group management, and role-based access controls. Configure and maintain integrations between BeyondTrust and identity services, including SAML, MFA, and directory services. Support troubleshooting and resolution of operational incidents, service requests, and platform issues. Assist with onboarding and offboarding privileged users and privileged accounts. Support policy management and Group Policy-related configurations that interact with BeyondTrust services. Participate in hypercare activities and provide operational support during service stabilisation. Produce and maintain technical documentation, operational procedures, and support knowledge articles. Collaborate with infrastructure, security, and service management teams to ensure service continuity and compliance. In order to apply, you need to have several years of hands-on experience supporting and administering BeyondTrust. You will have a good understanding of Privileged Access Management (PAM) concepts and best practices. Experience with: BeyondTrust Password Safe, BeyondTrust Privileged Remote Access (PRA), BeyondTrust Endpoint Privilege Management (EPM). Strong Active Directory administration experience. Experience with Microsoft Entra ID (Azure AD). Active Directory Group Policy administration and troubleshooting. Knowledge of: SAML authentication, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), Experience supporting production services in a secure enterprise environment. Strong troubleshooting and documentation skills. It would be beneficial if you have experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments. Please be clear that only candidates that meet the above criteria with the right to work and that are resident in the UK will be considered. No sponsorship is available. This role is working 5 days a week on site from sites in either Manchester or Inverness - you will need to prove you have the ability to work from one of these sites in order to be considered. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role - Technical Support Engineer (Inside IR35) Location - Stafford Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth, customer confidence, and high-quality project execution. The role provides engineering support, conducts customer site surveys, supports commercial proposals, responds to customer technical enquiries, and delivers training for installed Protection and Control systems. The position requires sound technical judgement, structured problem solving, and clear engagement with customers and internal teams to resolve issues effectively. Essential Responsibilities: Review, analyse, and resolve assigned customer application enquiries using sound engineering principles while meeting business standards, procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. Support Protection and Control system engineering tasks, including technical review, issue investigation, and application guidance. Manage fault reports and customer complaints in line with defined procedures, ensuring timely technical input and clear customer communication. Support internal and external training activities, including classroom-based training and commissioning-focused knowledge transfer. Build knowledge of new products, systems, and industry standards to strengthen technical capability and support continuous improvement across the service organisation. Mandatory Requirements: Minimum BSc in Electrical Engineering, or equivalent qualification, with four to five years of relevant project or service experience. Experience with Substation Automation Systems, including technical support, testing, maintenance, and commissioning in transmission, distribution, industrial, or power plant environments. Ability to analyse customer applications and produce clear, accurate technical reports. Understanding of protection and control testing practices, tools, and equipment. Ability to travel within the UK and overseas as required. Fluent English, with the ability to communicate effectively with customers in writing and verbally. Preferred Experience: Proven knowledge of protection relays and Substation Automation solutions. Desired Characteristics : Working-level knowledge of substation protection and control system applications across transmission, distribution, and industrial environments. Ability to organise priorities, manage workload, and deliver against agreed milestones. Strong problem identification, root-cause analysis, and solution development skills. Sound judgement under pressure, with the ability to manage multiple customer enquiries simultaneously. Strong interpersonal and negotiation skills, with a constructive and customer-focused approach. Excellent verbal and written communication skills, with the ability to work effectively across departments. Collaborative working style with strong self-motivation, flexibility, and commitment to continuous learning. Self-starting team player with a strong sense of urgency and the ability to deliver to tight deadlines. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
07/08/2026
Contractor
Role - Technical Support Engineer (Inside IR35) Location - Stafford Reporting to the UK Service Leader, the Lead Technical Application Engineer is a key member of the Grid Automation Services operations team, providing technical leadership that supports service growth, customer confidence, and high-quality project execution. The role provides engineering support, conducts customer site surveys, supports commercial proposals, responds to customer technical enquiries, and delivers training for installed Protection and Control systems. The position requires sound technical judgement, structured problem solving, and clear engagement with customers and internal teams to resolve issues effectively. Essential Responsibilities: Review, analyse, and resolve assigned customer application enquiries using sound engineering principles while meeting business standards, procedures, quality expectations, and response deadlines. Support the commercial and sales teams by defining technically robust solutions aligned with customer specifications, scope expectations, and service delivery capability. Provide technical support to Operations and Service teams during project execution, factory acceptance testing, site acceptance testing, and commissioning activities. Support Protection and Control system engineering tasks, including technical review, issue investigation, and application guidance. Manage fault reports and customer complaints in line with defined procedures, ensuring timely technical input and clear customer communication. Support internal and external training activities, including classroom-based training and commissioning-focused knowledge transfer. Build knowledge of new products, systems, and industry standards to strengthen technical capability and support continuous improvement across the service organisation. Mandatory Requirements: Minimum BSc in Electrical Engineering, or equivalent qualification, with four to five years of relevant project or service experience. Experience with Substation Automation Systems, including technical support, testing, maintenance, and commissioning in transmission, distribution, industrial, or power plant environments. Ability to analyse customer applications and produce clear, accurate technical reports. Understanding of protection and control testing practices, tools, and equipment. Ability to travel within the UK and overseas as required. Fluent English, with the ability to communicate effectively with customers in writing and verbally. Preferred Experience: Proven knowledge of protection relays and Substation Automation solutions. Desired Characteristics : Working-level knowledge of substation protection and control system applications across transmission, distribution, and industrial environments. Ability to organise priorities, manage workload, and deliver against agreed milestones. Strong problem identification, root-cause analysis, and solution development skills. Sound judgement under pressure, with the ability to manage multiple customer enquiries simultaneously. Strong interpersonal and negotiation skills, with a constructive and customer-focused approach. Excellent verbal and written communication skills, with the ability to work effectively across departments. Collaborative working style with strong self-motivation, flexibility, and commitment to continuous learning. Self-starting team player with a strong sense of urgency and the ability to deliver to tight deadlines. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.
Cloud Engineer l Oracle Cloud l OCI l DV Clearance l Public Sector l Outside IR35 l £500-£525 PD l 6 Months l Remote We're supporting a major public sector transformation programme and are looking for an experienced Cloud Engineer to support the delivery of a large-scale Oracle-based transformation across HR, Payroll and wider corporate services. This role requires an active DV Clearance Key Responsibilities Design, build and support cloud infrastructure solutions. Deploy and maintain Oracle Cloud Infrastructure (OCI) environments. Support cloud migration and transformation activities. Monitor performance, availability and security across cloud platforms. Work closely with architects, integration teams and functional consultants. Ensure cloud solutions align with security and governance requirements. Key Skills & Experience Proven experience as a Cloud Engineer within large-scale enterprise programmes. Strong experience with Oracle Cloud Infrastructure (OCI). Knowledge of cloud networking, security and infrastructure services. Experience supporting cloud migrations and deployments. Infrastructure as Code experience (Terraform preferred). Experience working within complex or highly regulated environments. Contract Outside IR35 £500-£525 per day 6 months with high extension opportunity Remote with ad-hoc trips to Milton Keynes when needed This is an excellent opportunity to join a high-profile transformation programme with a long-term roadmap and significant future extension potential. For more information or to apply, please send your CV to . Cloud Engineer l Oracle Cloud l OCI l DV Clearance l Public Sector l Outside IR35 l £500-£525 PD l 6 Months l Remote RSG Plc is acting as an Employment Business in relation to this vacancy.
07/08/2026
Contractor
Cloud Engineer l Oracle Cloud l OCI l DV Clearance l Public Sector l Outside IR35 l £500-£525 PD l 6 Months l Remote We're supporting a major public sector transformation programme and are looking for an experienced Cloud Engineer to support the delivery of a large-scale Oracle-based transformation across HR, Payroll and wider corporate services. This role requires an active DV Clearance Key Responsibilities Design, build and support cloud infrastructure solutions. Deploy and maintain Oracle Cloud Infrastructure (OCI) environments. Support cloud migration and transformation activities. Monitor performance, availability and security across cloud platforms. Work closely with architects, integration teams and functional consultants. Ensure cloud solutions align with security and governance requirements. Key Skills & Experience Proven experience as a Cloud Engineer within large-scale enterprise programmes. Strong experience with Oracle Cloud Infrastructure (OCI). Knowledge of cloud networking, security and infrastructure services. Experience supporting cloud migrations and deployments. Infrastructure as Code experience (Terraform preferred). Experience working within complex or highly regulated environments. Contract Outside IR35 £500-£525 per day 6 months with high extension opportunity Remote with ad-hoc trips to Milton Keynes when needed This is an excellent opportunity to join a high-profile transformation programme with a long-term roadmap and significant future extension potential. For more information or to apply, please send your CV to . Cloud Engineer l Oracle Cloud l OCI l DV Clearance l Public Sector l Outside IR35 l £500-£525 PD l 6 Months l Remote RSG Plc is acting as an Employment Business in relation to this vacancy.
About the Company Our client is one of the UK's leading designers, manufacturers and distributors of licensed home and lifestyle products, partnering with many of the world's biggest entertainment, gaming, fashion and children's brands. With over 20 years of success, they have built an outstanding reputation for designing and delivering innovative, high-quality products for major retailers across the UK and internationally. As a privately owned business with an entrepreneurial culture, they combine the agility of a growing company with the scale and expertise to work with globally recognised brands. Continued investment in people, technology and digital transformation makes this an exciting time to join a collaborative business where your ideas are valued, innovation is encouraged and you can genuinely influence the future of IT. The Role Reporting to the IT Infrastructure Engineer, you'll play a key role in delivering first and second-line IT support across the business, acting as the first point of contact for technical issues while helping to maintain a secure, reliable and high-performing IT environment.Supporting both on-premise and cloud-based technologies, you'll work across Microsoft 365, Hybrid Microsoft Entra ID (Azure AD), Windows Server and networking infrastructure, ensuring users receive a first-class support experience. Alongside day-to-day support, you'll also contribute to infrastructure improvements, Microsoft 365 projects, security initiatives and the rollout of new technologies.This is an excellent opportunity for someone looking to broaden their technical skills and gain exposure to cloud technologies, infrastructure and project work within a growing business. Key Responsibilities• Provide first and second-line technical support to users across the business, both onsite and remotely.• Diagnose and resolve hardware, software, Microsoft 365, networking and infrastructure issues.• Manage incidents and service requests through the IT Service Desk, ensuring excellent customer service and timely resolution.• Administer user accounts, permissions and security groups within Active Directory and Microsoft Entra ID (Azure AD).• Support Microsoft 365 technologies including Exchange Online, Teams, SharePoint and OneDrive.• Configure and deploy desktops, laptops, mobile devices and associated hardware.• Assist with the administration and maintenance of Windows Server environments, including Active Directory, DNS, DHCP and Group Policy.• Support networking infrastructure including LAN, WAN, Wi-Fi and VPN connectivity.• Work alongside third-party suppliers and internal stakeholders to deliver IT projects and infrastructure improvements.• Maintain accurate technical documentation, asset registers and knowledge base articles.• Assist with user onboarding, IT inductions and ongoing security best practices.• Contribute to continuous improvement initiatives, helping to enhance the reliability, security and performance of the IT environment.About You We're looking for someone with at least 12 months' experience in an IT Support, Service Desk or IT Technician role who enjoys solving technical problems and providing an excellent customer experience.You'll have experience supporting Microsoft technologies and a solid understanding of desktop, infrastructure and networking fundamentals. You'll be proactive, organised and comfortable managing multiple priorities while communicating effectively with users across the business. You'll ideally have experience with:• Windows 10 and Windows 11• Microsoft 365 (Exchange Online, Outlook, Teams, SharePoint and OneDrive)• Microsoft Entra ID (Azure AD) and on-premise Active Directory• Windows Server 2016/2019/2022• DNS, DHCP, TCP/IP and VPN technologies• Desktop, laptop and mobile device support• User account administration and Group PolicyDesirable Experience with any of the following would be advantageous: • Microsoft Intune / Endpoint Manager• Exchange Online administration• Hyper-V virtualisation• PowerShell scripting• VLANs, switching and firewall technologies• Conditional Access and Multi-Factor Authentication• Cyber Essentials, ISO27001 or ITIL Service ManagementMicrosoft, CompTIA or ITIL certifications are welcomed but are not essential. We're more interested in someone with a positive attitude, a willingness to learn and a genuine passion for technology.INDBSO
07/08/2026
Full time
About the Company Our client is one of the UK's leading designers, manufacturers and distributors of licensed home and lifestyle products, partnering with many of the world's biggest entertainment, gaming, fashion and children's brands. With over 20 years of success, they have built an outstanding reputation for designing and delivering innovative, high-quality products for major retailers across the UK and internationally. As a privately owned business with an entrepreneurial culture, they combine the agility of a growing company with the scale and expertise to work with globally recognised brands. Continued investment in people, technology and digital transformation makes this an exciting time to join a collaborative business where your ideas are valued, innovation is encouraged and you can genuinely influence the future of IT. The Role Reporting to the IT Infrastructure Engineer, you'll play a key role in delivering first and second-line IT support across the business, acting as the first point of contact for technical issues while helping to maintain a secure, reliable and high-performing IT environment.Supporting both on-premise and cloud-based technologies, you'll work across Microsoft 365, Hybrid Microsoft Entra ID (Azure AD), Windows Server and networking infrastructure, ensuring users receive a first-class support experience. Alongside day-to-day support, you'll also contribute to infrastructure improvements, Microsoft 365 projects, security initiatives and the rollout of new technologies.This is an excellent opportunity for someone looking to broaden their technical skills and gain exposure to cloud technologies, infrastructure and project work within a growing business. Key Responsibilities• Provide first and second-line technical support to users across the business, both onsite and remotely.• Diagnose and resolve hardware, software, Microsoft 365, networking and infrastructure issues.• Manage incidents and service requests through the IT Service Desk, ensuring excellent customer service and timely resolution.• Administer user accounts, permissions and security groups within Active Directory and Microsoft Entra ID (Azure AD).• Support Microsoft 365 technologies including Exchange Online, Teams, SharePoint and OneDrive.• Configure and deploy desktops, laptops, mobile devices and associated hardware.• Assist with the administration and maintenance of Windows Server environments, including Active Directory, DNS, DHCP and Group Policy.• Support networking infrastructure including LAN, WAN, Wi-Fi and VPN connectivity.• Work alongside third-party suppliers and internal stakeholders to deliver IT projects and infrastructure improvements.• Maintain accurate technical documentation, asset registers and knowledge base articles.• Assist with user onboarding, IT inductions and ongoing security best practices.• Contribute to continuous improvement initiatives, helping to enhance the reliability, security and performance of the IT environment.About You We're looking for someone with at least 12 months' experience in an IT Support, Service Desk or IT Technician role who enjoys solving technical problems and providing an excellent customer experience.You'll have experience supporting Microsoft technologies and a solid understanding of desktop, infrastructure and networking fundamentals. You'll be proactive, organised and comfortable managing multiple priorities while communicating effectively with users across the business. You'll ideally have experience with:• Windows 10 and Windows 11• Microsoft 365 (Exchange Online, Outlook, Teams, SharePoint and OneDrive)• Microsoft Entra ID (Azure AD) and on-premise Active Directory• Windows Server 2016/2019/2022• DNS, DHCP, TCP/IP and VPN technologies• Desktop, laptop and mobile device support• User account administration and Group PolicyDesirable Experience with any of the following would be advantageous: • Microsoft Intune / Endpoint Manager• Exchange Online administration• Hyper-V virtualisation• PowerShell scripting• VLANs, switching and firewall technologies• Conditional Access and Multi-Factor Authentication• Cyber Essentials, ISO27001 or ITIL Service ManagementMicrosoft, CompTIA or ITIL certifications are welcomed but are not essential. We're more interested in someone with a positive attitude, a willingness to learn and a genuine passion for technology.INDBSO
Senior Support Engineer Location: Cheltenham (Hybrid - 3 days onsite, 2 days remote) Salary: Up to £48,000 Benefits: Hybrid working, exposure to modern cloud and security technologies, career development, collaborative technical team Our client, a leading managed IT and cybersecurity provider, is looking to appoint a Senior Support Engineer to join their growing technical team in Cheltenham. With over 20 years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure to a diverse technical estate. This role will focus on providing both 3rd Line Support , acting as a technical escalation point while helping customers maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity technologies and security best practices Assisting with project delivery and infrastructure upgrades Working with backup, disaster recovery and business continuity solutions Supporting endpoint, server and network environments Collaborating with internal technical teams to deliver exceptional customer outcomes Technologies you'll work with The organisation provides a broad range of managed IT, cloud and security services, offering exposure to technologies including: Microsoft 365 Azure Cloud Services Windows Server Active Directory Endpoint Security & Antivirus Solutions Network Infrastructure Backup & Disaster Recovery Microsoft Defender Cyber Security & Vulnerability Management Cloud Technologies and Managed Services What we're looking for: Previous experience in a Senior Support Engineer, 3rd Line Engineer or Infrastructure Support role Strong Microsoft 365 administration experience Experience supporting Azure environments Knowledge of Windows Server and Active Directory Strong networking fundamentals Experience with backup and disaster recovery solutions Excellent troubleshooting and customer-facing skills Ability to manage and prioritise multiple technical issues Why join? Hybrid working model with only 3 days per week onsite Join an established and growing IT services organisation Work across cloud, infrastructure and cybersecurity projects Exposure to modern Microsoft technologies and security solutions Opportunity to develop technically within a highly experienced team Collaborative culture focused on service excellence and technical expertise If you're an experienced Support Engineer looking to step into a role where you'll work across both operational support and project delivery while gaining exposure to cloud and cybersecurity technologies, we'd love to hear from you.
07/08/2026
Full time
Senior Support Engineer Location: Cheltenham (Hybrid - 3 days onsite, 2 days remote) Salary: Up to £48,000 Benefits: Hybrid working, exposure to modern cloud and security technologies, career development, collaborative technical team Our client, a leading managed IT and cybersecurity provider, is looking to appoint a Senior Support Engineer to join their growing technical team in Cheltenham. With over 20 years of delivering IT services, cybersecurity solutions, Microsoft cloud technologies and managed support services, they have built a strong reputation for technical excellence and customer service. Supporting a broad range of businesses across the UK, this is an opportunity to work with a highly experienced team and gain exposure to a diverse technical estate. This role will focus on providing both 3rd Line Support , acting as a technical escalation point while helping customers maximise the value of their IT infrastructure and cloud platforms. What you'll be doing: Providing 3rd Line support across a varied customer base Troubleshooting complex infrastructure, networking and Microsoft 365 issues Supporting cloud environments and migrations Managing and resolving escalated service desk tickets Supporting cybersecurity technologies and security best practices Assisting with project delivery and infrastructure upgrades Working with backup, disaster recovery and business continuity solutions Supporting endpoint, server and network environments Collaborating with internal technical teams to deliver exceptional customer outcomes Technologies you'll work with The organisation provides a broad range of managed IT, cloud and security services, offering exposure to technologies including: Microsoft 365 Azure Cloud Services Windows Server Active Directory Endpoint Security & Antivirus Solutions Network Infrastructure Backup & Disaster Recovery Microsoft Defender Cyber Security & Vulnerability Management Cloud Technologies and Managed Services What we're looking for: Previous experience in a Senior Support Engineer, 3rd Line Engineer or Infrastructure Support role Strong Microsoft 365 administration experience Experience supporting Azure environments Knowledge of Windows Server and Active Directory Strong networking fundamentals Experience with backup and disaster recovery solutions Excellent troubleshooting and customer-facing skills Ability to manage and prioritise multiple technical issues Why join? Hybrid working model with only 3 days per week onsite Join an established and growing IT services organisation Work across cloud, infrastructure and cybersecurity projects Exposure to modern Microsoft technologies and security solutions Opportunity to develop technically within a highly experienced team Collaborative culture focused on service excellence and technical expertise If you're an experienced Support Engineer looking to step into a role where you'll work across both operational support and project delivery while gaining exposure to cloud and cybersecurity technologies, we'd love to hear from you.
An exciting opportunity for a technically strong Infrastructure Lead to take ownership of cloud, infrastructure and cyber security services within a growing organisation. Reporting to the Head of IT, you'll combine operational leadership with hands-on technical delivery, leading infrastructure projects from design through to implementation whilst helping shape the future technology estate. Client Details Our client is a growing organisation with a Microsoft-centric technology estate. As part of an ambitious technology transformation programme, the business is investing in infrastructure modernisation, cyber security, cloud technologies and business systems, creating an opportunity for an experienced Infrastructure Lead to play a key role in driving technical change and operational excellence. The environment includes Microsoft Azure, Microsoft 365, SharePoint, Power Platform, Azure SQL and a range of business-critical SaaS applications. The successful candidate will work closely with the Head of IT and wider leadership team to deliver both operational improvements and strategic technology initiatives. Description Reporting to the Head of IT, the Infrastructure Lead will be responsible for the management, design, implementation and continual improvement of the organisation's infrastructure, cloud and cyber security environments. This is not a role focused purely on management or supplier oversight. The successful candidate will be expected to remain technically hands-on, actively contributing to infrastructure projects, cloud migrations, technical problem solving and solution implementation while providing leadership across infrastructure operations. Key responsibilities include: Leading the design, implementation and support of infrastructure and cloud technologies Owning and developing the Microsoft Azure and Microsoft 365 environments Driving infrastructure modernisation, cloud optimisation and security improvement initiatives Leading backup, disaster recovery and business continuity capabilities Acting as the technical lead for infrastructure-related projects and transformations Supporting Microsoft tenant consolidation and Azure modernisation programmes Managing key technology suppliers and MSP relationships Challenging and validating third-party technical recommendations Acting as the infrastructure escalation point for complex technical issues Providing leadership and direction to internal technical resources Contributing to technology strategy, roadmaps and future investment decisions Ensuring services remain secure, resilient, scalable and aligned to business requirements Profile The successful applicant will be a technically credible infrastructure professional who has progressed into leadership roles whilst retaining strong hands-on engineering capability. You will demonstrate: Previous experience as an Infrastructure Lead, Infrastructure Manager, Senior Infrastructure Engineer or IT Manager Strong hands-on experience with Microsoft Azure and Microsoft 365 Experience personally delivering infrastructure projects, migrations and technical deployments Strong knowledge of networking, connectivity and cyber security principles Experience with Entra ID, identity and access management technologies Experience leading technical workstreams and infrastructure improvement programmes Experience managing MSPs and third-party technology suppliers Strong troubleshooting and technical problem-solving skills The ability to challenge suppliers and technical decisions from a position of expertise Excellent stakeholder management and communication skills Desirable experience includes: Microsoft tenant migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine technical ownership. Job Offer £55,000 - £70,000 basic salary Performance-related bonus Hybrid working model - 3 days in office 2 days from home Significant ownership of infrastructure and cloud technologies Opportunity to lead major Azure and Microsoft 365 transformation initiatives Exposure to cyber security, cloud and modern workplace projects A chance to influence technology strategy and investment decisions High levels of autonomy and technical responsibility Long-term progression opportunities within a growing technology function The opportunity to make a visible impact across the organisation's technology landscape
07/08/2026
Full time
An exciting opportunity for a technically strong Infrastructure Lead to take ownership of cloud, infrastructure and cyber security services within a growing organisation. Reporting to the Head of IT, you'll combine operational leadership with hands-on technical delivery, leading infrastructure projects from design through to implementation whilst helping shape the future technology estate. Client Details Our client is a growing organisation with a Microsoft-centric technology estate. As part of an ambitious technology transformation programme, the business is investing in infrastructure modernisation, cyber security, cloud technologies and business systems, creating an opportunity for an experienced Infrastructure Lead to play a key role in driving technical change and operational excellence. The environment includes Microsoft Azure, Microsoft 365, SharePoint, Power Platform, Azure SQL and a range of business-critical SaaS applications. The successful candidate will work closely with the Head of IT and wider leadership team to deliver both operational improvements and strategic technology initiatives. Description Reporting to the Head of IT, the Infrastructure Lead will be responsible for the management, design, implementation and continual improvement of the organisation's infrastructure, cloud and cyber security environments. This is not a role focused purely on management or supplier oversight. The successful candidate will be expected to remain technically hands-on, actively contributing to infrastructure projects, cloud migrations, technical problem solving and solution implementation while providing leadership across infrastructure operations. Key responsibilities include: Leading the design, implementation and support of infrastructure and cloud technologies Owning and developing the Microsoft Azure and Microsoft 365 environments Driving infrastructure modernisation, cloud optimisation and security improvement initiatives Leading backup, disaster recovery and business continuity capabilities Acting as the technical lead for infrastructure-related projects and transformations Supporting Microsoft tenant consolidation and Azure modernisation programmes Managing key technology suppliers and MSP relationships Challenging and validating third-party technical recommendations Acting as the infrastructure escalation point for complex technical issues Providing leadership and direction to internal technical resources Contributing to technology strategy, roadmaps and future investment decisions Ensuring services remain secure, resilient, scalable and aligned to business requirements Profile The successful applicant will be a technically credible infrastructure professional who has progressed into leadership roles whilst retaining strong hands-on engineering capability. You will demonstrate: Previous experience as an Infrastructure Lead, Infrastructure Manager, Senior Infrastructure Engineer or IT Manager Strong hands-on experience with Microsoft Azure and Microsoft 365 Experience personally delivering infrastructure projects, migrations and technical deployments Strong knowledge of networking, connectivity and cyber security principles Experience with Entra ID, identity and access management technologies Experience leading technical workstreams and infrastructure improvement programmes Experience managing MSPs and third-party technology suppliers Strong troubleshooting and technical problem-solving skills The ability to challenge suppliers and technical decisions from a position of expertise Excellent stakeholder management and communication skills Desirable experience includes: Microsoft tenant migration projects Azure transformation programmes Infrastructure modernisation initiatives Cyber security improvement programmes Azure SQL Power Platform AI, automation or digital innovation projects Microsoft or ITIL certifications This role is particularly well suited to someone who enjoys remaining close to the technology and wants to combine leadership responsibility with genuine technical ownership. Job Offer £55,000 - £70,000 basic salary Performance-related bonus Hybrid working model - 3 days in office 2 days from home Significant ownership of infrastructure and cloud technologies Opportunity to lead major Azure and Microsoft 365 transformation initiatives Exposure to cyber security, cloud and modern workplace projects A chance to influence technology strategy and investment decisions High levels of autonomy and technical responsibility Long-term progression opportunities within a growing technology function The opportunity to make a visible impact across the organisation's technology landscape
2nd Line IT Support Engineer 32,000 - 45,000 DOE Established MSP Career Progression Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team. With low staff turnover and a people-first culture, this is an opportunity to join a business where your contributions are recognised, your development is encouraged, and your work has an impact. You'll join a welcoming technical team, supporting a diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments. The Role As an experienced MSP professional, you'll act as a key escalation point for 1st Line Engineers, taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations Working closely with senior engineers on infrastructure projects Delivering outstanding customer service and technical support Technical Environment You'll gain exposure to technologies including: Microsoft 365 Windows Server Active Directory Virtualisation (VMware / Hyper-V) Citrix Firewalls and Networking Veeam Backups What We're Looking For Previous experience working within a Managed Service Provider (MSP) environment Strong 2nd Line support experience with a broad technical skillset Excellent troubleshooting and problem-solving abilities A customer-focused approach and strong communication skills Organised, proactive, and keen to learn Full UK driving licence and access to your own vehicle is ESSENTIAL (location not accessible by public transport) What's on Offer? Salary up to 45,000 DOE Genuine career progression into 3rd Line and project-focused work Supportive and collaborative team culture Exposure to a wide variety of technologies and environments A business that values its people as much as its clients If you're currently working within an MSP and looking for the next step in your career with a company that genuinely invests in its team, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15644
07/08/2026
Full time
2nd Line IT Support Engineer 32,000 - 45,000 DOE Established MSP Career Progression Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider that has built its reputation on providing exceptional service to clients while creating a genuinely supportive environment for its team. With low staff turnover and a people-first culture, this is an opportunity to join a business where your contributions are recognised, your development is encouraged, and your work has an impact. You'll join a welcoming technical team, supporting a diverse client base across a broad range of technologies, giving you plenty of variety and exposure without the pressures often associated with larger service desk environments. The Role As an experienced MSP professional, you'll act as a key escalation point for 1st Line Engineers, taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations Working closely with senior engineers on infrastructure projects Delivering outstanding customer service and technical support Technical Environment You'll gain exposure to technologies including: Microsoft 365 Windows Server Active Directory Virtualisation (VMware / Hyper-V) Citrix Firewalls and Networking Veeam Backups What We're Looking For Previous experience working within a Managed Service Provider (MSP) environment Strong 2nd Line support experience with a broad technical skillset Excellent troubleshooting and problem-solving abilities A customer-focused approach and strong communication skills Organised, proactive, and keen to learn Full UK driving licence and access to your own vehicle is ESSENTIAL (location not accessible by public transport) What's on Offer? Salary up to 45,000 DOE Genuine career progression into 3rd Line and project-focused work Supportive and collaborative team culture Exposure to a wide variety of technologies and environments A business that values its people as much as its clients If you're currently working within an MSP and looking for the next step in your career with a company that genuinely invests in its team, we'd love to hear from you. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. ME15644
Overview The Senior CyberSecurity Engineer will own the hands-on technical security of a leading healthcare and dental care provider's web estate, Azure cloud infrastructure, and emerging AI services. Reporting to the Director of IT, this role sits at the intersection of infra, product, and delivery teams. The focus is keeping the organisation secure without slowing it down - hardening web ingress controls, securing identity and access, and building security guardrails for AI adoption. Day-to-day security monitoring is handled by our SOC team; this role goes deeper: owning Azure security posture, managing WAF and edge security, and embedding security into how the organisation builds and runs software. Responsibilities Web Ingress & Application Security Own and maintain WAF configuration across Cloudflare and Akamai, tuning rules and responding to emerging threats. Review and improve web ingress controls including DDoS mitigation, rate limiting, and certificate management. Apply OWASP principles across the organisation's web applications, working with development teams to identify and remediate vulnerabilities. Lead API security design and governance, ensuring consistent security controls across platform APIs. Cloud & Platform Security Own Azure security posture using Microsoft Defender for Cloud, identifying and remediating risks across the hybrid estate. Define and maintain security baselines for Azure workloads, virtual networks, and on-premise systems in transition. Work with the Platform Engineering team to ensure cloud infrastructure is built and deployed securely, including network segmentation and least-privilege controls. Identity & Access Management Own and maintain Entra ID configuration, Conditional Access policies, Access Packages, and app registrations across the organisation. Define and enforce identity governance standards, ensuring access reviews, lifecycle management, and role hygiene are maintained. Work with the wider engineering team to ensure application-level identity is implemented consistently and securely. AI & Emerging Technology Security Define security guardrails and controls for the organisation's AI and automation capabilities, covering data handling, prompt injection risks, and model access controls. Work with the AI and Automation Lead to ensure AI solutions are designed and deployed with security by design from the outset. Stay current with AI security risks and emerging attack vectors, translating threat intelligence into practical controls. Security Engineering & Standards Embed security into CI/CD pipelines and DevOps workflows, championing shift-left practices across engineering teams. Define and maintain security standards, patterns, and guidelines for use across platform and product delivery. Participate in architecture and design reviews, providing security input as part of the delivery lifecycle. Threat Intelligence & External Partnerships Act as the internal interface for Arctic Wolf, the organisation's outsourced MDR provider, triaging escalations and feeding intelligence back into the engineering environment. Use intelligence from Arctic Wolf and external sources to proactively harden controls before threats materialise. Monitor the external threat landscape relevant to the healthcare and dental sector. Skills and Experience Experience 5+ years in a hands-on cybersecurity engineering or security architecture role. Proven experience managing WAF and edge security at scale, using Cloudflare, Akamai, or equivalent platforms. Deep hands-on experience with Microsoft Defender for Cloud, Entra ID, Conditional Access policies, and Azure app registrations. Practical knowledge of API security, OWASP Top 10 remediation, and secure web application design. Experience working embedded in engineering or platform teams within an Agile/DevOps environment. Familiarity with AI and LLM security risks and emerging best practices for securing AI-powered systems. Experience working with or alongside outsourced MDR or SOC providers. Exposure to identity governance practices including access reviews, lifecycle management, and role-based access control. Experience in a healthcare, dental, or regulated industry context is a strong plus. Skills Ability to communicate security risk clearly to non-technical stakeholders without resorting to jargon. Pragmatic approach to risk: knows when to enforce, when to escalate, and when to accept, without becoming a blocker. Personal Attributes A collaborator first: builds trust with engineering, product, and platform teams rather than policing them. A role model of the organisation's people values who brings a calm, measured approach to incidents and a genuine curiosity for the threat landscape. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
07/08/2026
Full time
Overview The Senior CyberSecurity Engineer will own the hands-on technical security of a leading healthcare and dental care provider's web estate, Azure cloud infrastructure, and emerging AI services. Reporting to the Director of IT, this role sits at the intersection of infra, product, and delivery teams. The focus is keeping the organisation secure without slowing it down - hardening web ingress controls, securing identity and access, and building security guardrails for AI adoption. Day-to-day security monitoring is handled by our SOC team; this role goes deeper: owning Azure security posture, managing WAF and edge security, and embedding security into how the organisation builds and runs software. Responsibilities Web Ingress & Application Security Own and maintain WAF configuration across Cloudflare and Akamai, tuning rules and responding to emerging threats. Review and improve web ingress controls including DDoS mitigation, rate limiting, and certificate management. Apply OWASP principles across the organisation's web applications, working with development teams to identify and remediate vulnerabilities. Lead API security design and governance, ensuring consistent security controls across platform APIs. Cloud & Platform Security Own Azure security posture using Microsoft Defender for Cloud, identifying and remediating risks across the hybrid estate. Define and maintain security baselines for Azure workloads, virtual networks, and on-premise systems in transition. Work with the Platform Engineering team to ensure cloud infrastructure is built and deployed securely, including network segmentation and least-privilege controls. Identity & Access Management Own and maintain Entra ID configuration, Conditional Access policies, Access Packages, and app registrations across the organisation. Define and enforce identity governance standards, ensuring access reviews, lifecycle management, and role hygiene are maintained. Work with the wider engineering team to ensure application-level identity is implemented consistently and securely. AI & Emerging Technology Security Define security guardrails and controls for the organisation's AI and automation capabilities, covering data handling, prompt injection risks, and model access controls. Work with the AI and Automation Lead to ensure AI solutions are designed and deployed with security by design from the outset. Stay current with AI security risks and emerging attack vectors, translating threat intelligence into practical controls. Security Engineering & Standards Embed security into CI/CD pipelines and DevOps workflows, championing shift-left practices across engineering teams. Define and maintain security standards, patterns, and guidelines for use across platform and product delivery. Participate in architecture and design reviews, providing security input as part of the delivery lifecycle. Threat Intelligence & External Partnerships Act as the internal interface for Arctic Wolf, the organisation's outsourced MDR provider, triaging escalations and feeding intelligence back into the engineering environment. Use intelligence from Arctic Wolf and external sources to proactively harden controls before threats materialise. Monitor the external threat landscape relevant to the healthcare and dental sector. Skills and Experience Experience 5+ years in a hands-on cybersecurity engineering or security architecture role. Proven experience managing WAF and edge security at scale, using Cloudflare, Akamai, or equivalent platforms. Deep hands-on experience with Microsoft Defender for Cloud, Entra ID, Conditional Access policies, and Azure app registrations. Practical knowledge of API security, OWASP Top 10 remediation, and secure web application design. Experience working embedded in engineering or platform teams within an Agile/DevOps environment. Familiarity with AI and LLM security risks and emerging best practices for securing AI-powered systems. Experience working with or alongside outsourced MDR or SOC providers. Exposure to identity governance practices including access reviews, lifecycle management, and role-based access control. Experience in a healthcare, dental, or regulated industry context is a strong plus. Skills Ability to communicate security risk clearly to non-technical stakeholders without resorting to jargon. Pragmatic approach to risk: knows when to enforce, when to escalate, and when to accept, without becoming a blocker. Personal Attributes A collaborator first: builds trust with engineering, product, and platform teams rather than policing them. A role model of the organisation's people values who brings a calm, measured approach to incidents and a genuine curiosity for the threat landscape. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
