Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New RoleAs the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in ReturnSalary up to 58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/07/2026
Full time
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New RoleAs the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in ReturnSalary up to 58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
You thrive on diversity and creativity, and we welcome individuals who share our vision of making a lasting impact. Your unique combination of design thinking and experience will help us achieve new heights. As a Data Engineer II at JPMorganChase within the Corporate & Investment Bank organization, you are part of an agile team that works to enhance, design, and deliver the data collection, storage, access, and analytics solutions in a secure, stable, and scalable way. As an emerging member of a data engineering team, you execute data solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities Day-to-day support of JPMC's Adabas & Natural Systems in a data-sharing environment. Organizes, updates, and maintains gathered data that will aid in making the data actionable Uses enterprise-authorized AI capabilities within the work environment to accelerate data analysis support and technical documentation (e.g., clarifying requirements and drafting data definitions), validating outputs and handling data according to sensitivity and security requirements. Applies reuse-first, AI-assisted approaches to improve data quality checks and model/change validation routines, ensuring results are validated and aligned to resiliency and security expectations. Demonstrates basic knowledge of the data system components to determine controls needed to ensure secure data access Updates logical or physical data models based on new use cases with minimal supervision Assuring best practices for stability, integrity, reliability and availability. Performance & capacity monitoring, tuning and management. Incident and problem management, root cause analysis and resolution. Application development team support - advisory, consultancy. Collaborate with Infrastructure and Business teams to deliver end-to-end support. Required qualifications, capabilities, and skills Experience of Adabas & Natural Systems in a mainframe z/os environment. Basic knowledge of the data lifecycle and data management functions Significant experience with statistical data analysis and ability to determine appropriate tools to perform analysis Working knowledge of using enterprise-authorized AI capabilities within the work environment to support data engineering workflows with strong validation habits and awareness of data sensitivity. Ability to review and validate AI-assisted outputs (e.g., query suggestions or model change summaries) before use, escalating when uncertain and following data handling requirements. Basic knowledge of data system components to determine controls needed Understanding of JES2 and JCL. Exposure to CICS, MQ, automation, scheduling tool (i.e. CA7), security product (i.e. RACF). Preferred qualifications, capabilities, and skills Familiarity with Microsoft Office products, ServiceNow, Zoom, Outlook, Symphony. Natural, Cobol or REXX programming language and design technique skills would be beneficial. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
30/07/2026
Full time
You thrive on diversity and creativity, and we welcome individuals who share our vision of making a lasting impact. Your unique combination of design thinking and experience will help us achieve new heights. As a Data Engineer II at JPMorganChase within the Corporate & Investment Bank organization, you are part of an agile team that works to enhance, design, and deliver the data collection, storage, access, and analytics solutions in a secure, stable, and scalable way. As an emerging member of a data engineering team, you execute data solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities Day-to-day support of JPMC's Adabas & Natural Systems in a data-sharing environment. Organizes, updates, and maintains gathered data that will aid in making the data actionable Uses enterprise-authorized AI capabilities within the work environment to accelerate data analysis support and technical documentation (e.g., clarifying requirements and drafting data definitions), validating outputs and handling data according to sensitivity and security requirements. Applies reuse-first, AI-assisted approaches to improve data quality checks and model/change validation routines, ensuring results are validated and aligned to resiliency and security expectations. Demonstrates basic knowledge of the data system components to determine controls needed to ensure secure data access Updates logical or physical data models based on new use cases with minimal supervision Assuring best practices for stability, integrity, reliability and availability. Performance & capacity monitoring, tuning and management. Incident and problem management, root cause analysis and resolution. Application development team support - advisory, consultancy. Collaborate with Infrastructure and Business teams to deliver end-to-end support. Required qualifications, capabilities, and skills Experience of Adabas & Natural Systems in a mainframe z/os environment. Basic knowledge of the data lifecycle and data management functions Significant experience with statistical data analysis and ability to determine appropriate tools to perform analysis Working knowledge of using enterprise-authorized AI capabilities within the work environment to support data engineering workflows with strong validation habits and awareness of data sensitivity. Ability to review and validate AI-assisted outputs (e.g., query suggestions or model change summaries) before use, escalating when uncertain and following data handling requirements. Basic knowledge of data system components to determine controls needed Understanding of JES2 and JCL. Exposure to CICS, MQ, automation, scheduling tool (i.e. CA7), security product (i.e. RACF). Preferred qualifications, capabilities, and skills Familiarity with Microsoft Office products, ServiceNow, Zoom, Outlook, Symphony. Natural, Cobol or REXX programming language and design technique skills would be beneficial. ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Hays Specialist Recruitment
Cardiff, South Glamorgan
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New Role As the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with Mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell Scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in Return Salary up to £58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
30/07/2026
Full time
Your New Company A leading financial services organisation is seeking an experienced Infrastructure Operations Engineer to join its technology function. This organisation is committed to delivering exceptional customer service through reliable, secure and resilient technology platforms. With a strong focus on collaboration, continuous improvement and employee wellbeing, this is an excellent opportunity to join a business where technology plays a critical role in supporting customers and driving operational excellence. This is a hybrid role offering flexible working the expectation to on site on central Cardiff 8 days a month. Your New Role As the Infrastructure Operations Engineer, you will take ownership of business-critical platforms, including core banking systems, payments services and job scheduling environments. You will play a key role in ensuring these platforms remain stable, secure and highly available, while supporting the ongoing development and improvement of operational processes. You will lead the technical response to major incidents, coordinating recovery activities, providing clear communication to stakeholders and driving issues through to long-term resolution. Acting as a senior escalation point within the team, you will provide expert third-line support and contribute to the successful delivery of operational and service improvement initiatives. The role will involve managing platform health through enhanced monitoring, automation and operational tooling. You will oversee system and database administration activities, ensuring performance, resilience, capacity and recovery requirements are consistently met. You will also be responsible for supporting disaster recovery planning, business continuity testing and the successful delivery of complex system changes and releases.Working closely with development, infrastructure, security teams and third-party suppliers, you will represent IT Operations across a range of technical and governance forums. You will also contribute to the growth of the wider team by mentoring colleagues, sharing knowledge and promoting best practice across technology operations. What You'll Need to Succeed To be successful in this role, you will have proven experience within IT Operations, Infrastructure or Production Support environments, ideally supporting business-critical systems within a regulated organisation. You will possess strong incident management experience and be confident leading technical discussions during high-pressure situations. Experience working with Mainframe technologies, particularly Unisys environments, alongside strong SQL Server administration skills including performance tuning, troubleshooting, backup and recovery processes, will be highly beneficial. You will also have experience supporting Windows environments, PowerShell Scripting, and Azure DevOps. A strong understanding of job scheduling platforms, monitoring tools and automation principles is essential, together with a solid appreciation of ITIL and ITSM frameworks.The ideal candidate will demonstrate a proactive approach to continuous improvement, risk management and service reliability, while also having the ability to mentor and develop less experienced colleagues. Professional certifications within ITIL or related disciplines would be advantageous, as would experience delivering large-scale automation and operational improvement programmes. What You'll Get in Return Salary up to £58,000, flexible working (8 days a month on site in central Cardiff), 36 days annual leave (including BH), excellent maternity (39 weeks fully paid maternity leave) and paternity leave (20 week paternity leave), as well as fertility treatment, adoption, surrogacy and fostering leave and flexibility for carers. Private Medical, 4x Life Assurance, plus other employee discounts schemes. In return, you will have the opportunity to work within a collaborative and forward-thinking technology team, supporting critical systems that have a direct impact on customers and business operations. You will gain exposure to a varied technical environment, work on high-profile projects and benefit from opportunities for professional development and career progression. The role offers flexible hybrid working arrangements alongside a comprehensive benefits package and a supportive culture focused on employee wellbeing and inclusion. What You Need to Do Now If you're interested in this opportunity, apply now to be considered. If this role is not quite right for you but you are looking for a new position within Technology, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
