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Role: Junior Credit Reporting Analyst Salary: up to £29,520 Location: Chandlers Ford / Hybrid Do you enjoy turning data into meaningful insights that help shape business decisions? Are you naturally curious, enjoy solving problems and excited by the opportunity to build a career in data and analytics? If you're looking for a role where you can develop your SQL and Excel skills while working alongside experienced analysts, we'd love to hear from you! About us Our Credit Reporting team plays a key role in helping us understand and manage customer debt through reporting, analysis and insight. As the team continue to grow, we're looking for a Junior Credit Reporting Analyst to join our expanding team. You'll have the opportunity to develop your analytical skills while supporting a variety of reporting and data requests. The Role As a Junior Credit Reporting Analyst, you'll support the team in producing reporting and insights across our debt portfolio, helping the business better understand performance and identify opportunities for improvement. Working across a variety of analytical requests, you'll gather data using SQL, manipulate large datasets in Excel, create visualisations in Power BI and produce reports that support business decision making. You'll also manage incoming data requests, data history and trends. Alongside regular reporting you'll work on a range of short term analytical projects, investigating trends, responding to ad-hoc requests and supporting process improvements across the team. We're looking for someone who's eager to learn, enjoys understanding the story behind the data and wants to develop their analytical skills. You'll be supported by an experienced team who can help build your commercial awareness and develop your ability to interpret data. What We're Looking For We're looking for someone who's naturally analytical, inquisitive and enjoys working with data. You'll be confident managing your own workload and prioritising competing requests. You'll have good working knowledge of Excel, SQL and experience extracting and querying data. Whether you've already started in your career in an analytical role, completed a data or analytics apprenticeship, or recently graduated, we'd love to hear from you. The Important Things! (FYI Benefits available from your first day!) Bonus Scheme - made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability. Skills Development - we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals. Giveaways! - we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl! Time off - we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen. Wellbeing App - your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing. Health care scheme - we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children. Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year. Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages. Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities. Death in service - we pay twice your annual salary to your designated next of kin, so they don't have to worry about costs at such a distressing time. Pension - Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.

Overview Are you a commercially driven Procurement professional looking to make a real impact in a high paced exciting food manufacturing company? The procurement team is growing and we now have an opportunity for an experienced Procurement Analyst to expand our use of management information. You'll be someone who can absorb supplier and product performance information, identify what really matters, and turn it into clear, actionable insight that drives business decisions. You will act as a key operational and analytical partner to leadership, helping shape decisions across supply chain performance, sourcing strategy, operational improvement and business execution within a food manufacturing environment. Once your induction is complete and you are able to work independently, you'll have the option to work up to 2 days a week from home (depending on operational commitments). This role is based at our UK Head Office in Trowbridge Wiltshire. Who we are apetito is the UK's leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings. Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness. Wiltshire Farm Foods, our sister company, is the UK's largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK. Responsibilities Develop a high quality procurement dashboard and supporting material suitable for presentation to the business leadership team Procurement reporting and performance insights, produce regular reporting pack to evaluate short and medium term performance Provide analysis to support supplier evaluation, benchmarking, market insight, and risk management, highlighting any improvement opportunities. Drive continuous improvement of procurement reporting, data processes, and ways of working-improving visibility, speed, and confidence in procurement decisions. Support the procurement administrator with master data accuracy Ensure compliance with procurement policies, contracts and regulatory requirements Qualifications/Personal Qualities Essential: Experience in procurement function Confidence working with procurement master/contract/pricing data. Strong analytical capability: able to interrogate data, test assumptions, and translate findings into practical actions Advanced Excel (pivoting, modelling, data cleansing) and strong competence in Microsoft Office for reporting Experience producing performance reporting packs and communicating insights clearly to mixed audiences Demonstrable ability to deliver meaningful insights under time pressure, to deadlines, with strong accuracy SAP (or similar ERP) experience Use of Power BI or similar dashboarding experience Desirable: Experience in FMCG / manufacturing / food environment or similar fast paced, high volume setting. Full UK driving Licence A CIPS qualification at intermediate (level 4 ) or higher Company Benefits Competitive salary - accredited Living Wage employer 25 days holiday per year, plus bank holidays Option to purchase up to 5 additional days holiday per year Discretionary annual bonus scheme Pension scheme - employer matched contributions up to 4% Life assurance scheme worth at least 1x annual salary Subsidised canteen Free parking Free turkey or voucher at Christmas apetito perks scheme including salary sacrifice options and retail discounts Our Values As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of. We develop a range of products designed to enhance health and well being for all our customers. We are driven by a passion for service and dedicated to feeding some of the UK's most vulnerable people. We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040. Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.Learn more about apetito's commitment to a more sustainable future. We embrace inclusion, empowering individuals from diverse backgrounds. Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.