Apto Solutions
Pembroke Road, Clifton, Bristol BS8 3BA, UK
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
07/09/2026
Full time
Who this is for
An early-career engineering role inside Operate, our managed service. Security or observability background — either is welcome.
You have been working for eighteen months to three years in a hands-on technical role — a platform team, a SOC or security engineering team, an MSP or MSSP, an infrastructure or DevOps team, a vendor’s support or professional services desk — and you are looking for your first move. You have had your hands on something that runs in production and matters to somebody. You want to go deeper, faster, in a smaller business where the work you do is seen. This is not a graduate scheme and it is not a helpdesk. It is a real engineering seat with real customers, real supervision and a clear path up.
The Role
This is a hands-on engineering role inside Operate, our managed service. You will help run customer telemetry platforms day to day, improve them, and contribute to the platform that lets us run them well. You will do this as part of a small engineering pool, with a senior engineer checking your work before it reaches a customer and a line manager who is accountable for your development.
Operate has two shapes and you will work in both.
Operate Core is always-on. It is continuous ownership of a customer’s platform — health, ingestion, data quality, alerting, upgrades, capacity. There is no handover and no final deliverable. The platform is ours to keep healthy for as long as the customer is ours. Success is measured in the absence of surprises and in the platform being demonstrably better in six months than it is today.
Operate Attach is sprint-based improvement. A customer has a defined problem — noisy alerts, a data source that will not normalise, ingest costs running away, a detection gap, a migration — and we take a scoped block of work and fix it. Attach has a start, a shape and an end. It sits on top of Core, for the same customers, with the same engineers.
Alongside that you will take a share of professional services delivery: shorter, project-shaped engagements that are usually how a customer first meets us.
What You’ll do
Everything below is done with supervision at first and with increasing independence as you show you can carry it. We will be explicit with you about where that line is and how it moves.
Day-to-day health of customer platforms.
Ingestion pipelines, data quality, alerting, licensing and capacity, upgrades and patching. You will start by owning a slice of a named customer estate, and you will be expected to notice problems before the customer does.
Incident and problem work.
Triage, diagnosis and resolution — and then the harder part, which is the root cause and the permanent fix so it does not come back.
Content and configuration.
Detections, dashboards, parsers, normalisation, alert rules, pipeline routing — built properly, peer reviewed, version controlled, documented.
Attach sprints and PS work.
Taking a defined piece of a scoped improvement, delivering it, and being able to show what changed.
Automation.
If you do something manually three times, we expect you to want to automate the fourth. Most of our platform tooling started as an engineer being annoyed by something.
Documentation and runbooks.
Your own, to a standard, every time. Undocumented work is unfinished work.
What this role is NOT
Being clear about this matters as much as the role definition itself.
It is not a SOC analyst seat.
You are not sitting in a queue triaging alerts against someone else’s runbook. You help build and run the platform that the analysts depend on.
It is not a service desk or first-line support role.
You will talk to customers about technical matters, but the work is engineering, not ticket handling.
It is not a data science role.
We work with very large volumes of machine data, but the work is systems and operations engineering, not modelling or statistics. Python and dashboards are not the same thing as running a platform.
It is not a graduate scheme.
We paused our graduate hire to open this role instead, because we want someone who has already spent time in a production environment and knows what it feels like when something breaks at an awkward hour.
It is not a project role with a finish line.
Core has no end date. If what you enjoy is shipping a thing and walking away, you will find the continuous half of this job frustrating.
Who we are looking for
We are indifferent to whether your background is security or observability. Either one is a good starting point, and the interesting work at Apto sits where the two meet — the same telemetry usually has to serve both a security question and an operational one. What we need is depth in one and genuine curiosity about the other
Experience we’re looking for
Roughly eighteen months to three years in a hands-on technical role. We care much more about what you have actually done than about the number of months attached to it, and we know that at this stage most of what you have done was somebody else’s decision. That is fine. We are looking for the shape of it.
You have had your hands on a telemetry, SIEM, observability or monitoring platform that was running in production — not only in a course or a home lab. You have onboarded a data source, tuned an alert, applied an upgrade, or been the person who had to work out why the data stopped arriving.
You have carried something over time rather than only delivering a task and moving on — a set of alerts you looked after, a customer estate you knew well, an on-call rotation, a service that was yours to keep healthy.
You are comfortable in Linux, in at least one query language, and you have written scripts that did something useful. Python is what we mostly use; anything credible is a fine starting point.
You have automated or fixed something real and you can show it. A script, a repo, a before-and-after number, a description concrete enough for us to ask sensible questions about.
You can write. A clear runbook, a readable incident note, a straight message to a customer. This is a customer-facing role.
You have worked in at least one of our vendor families — Splunk, Cribl, Sentinel, Grafana, Datadog, Elastic, Prometheus, OpenTelemetry — or a close analogue. The specific product is negotiable. Real exposure is not.
If you meet most of this and not all of it, apply anyway and tell us which parts you do not have. We would rather read an honest gap than a padded CV.
The platform work – why this is interesting
Most managed service jobs are the same job with a different logo on the ticketing system. This one is not, because we are building our own platform underneath the service and you will work on it. We have replaced a vendor-licensed telemetry backend with an open-source stack we run ourselves. A base platform (secret ;-)) On top of that sits multi-vendor collection — the pattern that lets us onboard a Splunk, a Cribl or a Sentinel customer without rebuilding it from scratch each time. Beyond that, the vendors are all shipping AI and agentic layers — MCP servers, agentic investigation, cross-vendor gateways — and we already have that work live with a customer. You will get early, hands-on exposure to it while most of the industry is still writing slide decks about it.
This is an excellent opportunity for an experienced Procurement Category Manager to take ownership of a significant technology-focused portfolio, influence senior stakeholders and deliver measurable commercial value across a complex, multi-organisation environment. We are particularly interested in candidates with transferable public-sector procurement expertise and commercial capability and your background could include: Central Government Local Government Higher Education Healthcare Housing Social Care Emergency Services Transport Utilities Other regulated or complex public-sector environments The role You will lead the development and delivery of category strategies, strategic sourcing and complex procurement projects across Information Management & Technology. Working as a trusted commercial business partner, you'll have the opportunity to challenge existing ways of working, identify savings and innovation opportunities, and shape commercial solutions that deliver long-term value. Key responsibilities Lead strategic procurement and category management across IT / Digital / Information Management etc. Develop and implement category and sourcing strategies. Lead high-value, complex procurement projects from market analysis through to contract award. Conduct supplier analysis, benchmarking, financial modelling and options appraisals. Lead complex commercial negotiations and contract management. Influence senior stakeholders and challenge established approaches. Develop strategic supplier relationships and improve supplier performance. Deliver measurable cost savings, cost avoidance and added-value benefits. Provide expert advice on public-sector procurement, commercial and contract law. Lead cross-functional projects involving multiple stakeholders and organisations. What we're looking for You'll ideally have: CIPS Level 4 or higher. Strong experience in strategic procurement, category management and complex contracting. A proven track record in commercial negotiation and delivering financial targets. Experience of public-sector procurement and relevant procurement regulations/governance. Excellent stakeholder management, influencing and negotiation skills. Strong analytical and commercial capability, with the ability to turn data into actionable recommendations. Experience managing multiple complex projects and contracts. The confidence to operate with senior stakeholders in a complex organisation. Why apply? This is a genuine strategic procurement and business partnering opportunity, offering the chance to influence senior decision-making, lead significant commercial activity and deliver tangible organisational impact. You'll join a procurement function focused on innovation, transformation, value for money and challenging the status quo, with considerable scope to shape how procurement delivers for the organisation. London / Hybrid - 2 days office, 3 days home Salary c 65-70k If you're an experienced Category Manager, Senior Procurement Manager, Strategic Procurement Manager or IT Procurement professional looking for your next public-sector opportunity in London, we'd love to hear from you. Strategic procurement Public sector IT & Technology Category Management
17/09/2026
Full time
This is an excellent opportunity for an experienced Procurement Category Manager to take ownership of a significant technology-focused portfolio, influence senior stakeholders and deliver measurable commercial value across a complex, multi-organisation environment. We are particularly interested in candidates with transferable public-sector procurement expertise and commercial capability and your background could include: Central Government Local Government Higher Education Healthcare Housing Social Care Emergency Services Transport Utilities Other regulated or complex public-sector environments The role You will lead the development and delivery of category strategies, strategic sourcing and complex procurement projects across Information Management & Technology. Working as a trusted commercial business partner, you'll have the opportunity to challenge existing ways of working, identify savings and innovation opportunities, and shape commercial solutions that deliver long-term value. Key responsibilities Lead strategic procurement and category management across IT / Digital / Information Management etc. Develop and implement category and sourcing strategies. Lead high-value, complex procurement projects from market analysis through to contract award. Conduct supplier analysis, benchmarking, financial modelling and options appraisals. Lead complex commercial negotiations and contract management. Influence senior stakeholders and challenge established approaches. Develop strategic supplier relationships and improve supplier performance. Deliver measurable cost savings, cost avoidance and added-value benefits. Provide expert advice on public-sector procurement, commercial and contract law. Lead cross-functional projects involving multiple stakeholders and organisations. What we're looking for You'll ideally have: CIPS Level 4 or higher. Strong experience in strategic procurement, category management and complex contracting. A proven track record in commercial negotiation and delivering financial targets. Experience of public-sector procurement and relevant procurement regulations/governance. Excellent stakeholder management, influencing and negotiation skills. Strong analytical and commercial capability, with the ability to turn data into actionable recommendations. Experience managing multiple complex projects and contracts. The confidence to operate with senior stakeholders in a complex organisation. Why apply? This is a genuine strategic procurement and business partnering opportunity, offering the chance to influence senior decision-making, lead significant commercial activity and deliver tangible organisational impact. You'll join a procurement function focused on innovation, transformation, value for money and challenging the status quo, with considerable scope to shape how procurement delivers for the organisation. London / Hybrid - 2 days office, 3 days home Salary c 65-70k If you're an experienced Category Manager, Senior Procurement Manager, Strategic Procurement Manager or IT Procurement professional looking for your next public-sector opportunity in London, we'd love to hear from you. Strategic procurement Public sector IT & Technology Category Management
Data and Analytics Project Manager Start date - 1st of September 600 per day - Inside IR35 Site address - Stevenage in Hertfordshire (min. once a week) Key Responsibilities: Lead the planning and delivery of a Microsoft Fabric / Power BI data platform, ensuring scope, timelines, budget and quality are controlled through to completion. Manage delivery of the end-to-end reporting pipeline from Salesforce into the Fabric-based data platform (ingestion, modelling/semantic layer alignment, refresh and reporting readiness). Manage a CRM (e.g., Zoho) to Salesforce data migration including data mapping, cleansing, migration planning, cutover approach, reconciliation and business sign-off. Drive project structure, governance, RAID, decision logs and clear reporting (Programme/working groups), ensuring escalation routes are effective. Build and manage detailed integrated plans, schedules, dependencies and critical milestones across internal teams and third-party partners (Confidence using Microsoft Azure DevOps Boards a bonus) Navigate complex stakeholder groups, align technical and business priorities, and influence outcomes to maintain pace and delivery focus. Oversee service readiness and transition to BAU, including operational handover, support model, runbooks and knowledge transfer. Skills and Experience (Priority Order) Extensive experience delivering data and analytics programmes/projects (data platforms, BI/reporting, integration and migration). Strong technical project management capability: able to plan and govern data-heavy workstreams and manage delivery across specialists/suppliers. Proven experience with Microsoft Fabric and Power BI delivery (or Azure Data & Analytics with strong Fabric exposure). Experience delivering data ingestion/integration from SaaS platforms (ideally Salesforce) into a modern data platform, including orchestration and refresh management. Strong understanding of Salesforce data structures and reporting requirements; experience managing Salesforce-related data pipelines is highly desirable. Demonstrable experience leading CRM (e.g., Zoho) to Salesforce data migrations, including cutover planning and data reconciliation/validation. Excellent stakeholder management experience, including complex and senior stakeholder interactions; strong collaboration and influencing skills. Strong risk/issue/dependency management with clear escalation and change control practices. Degree or equivalent; professional qualification advantageous (PRINCE2/AgilePM and/or strong Agile delivery experience). Financial/corporate reporting experience is advantageous (nice to have rather than essential). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
17/09/2026
Contractor
Data and Analytics Project Manager Start date - 1st of September 600 per day - Inside IR35 Site address - Stevenage in Hertfordshire (min. once a week) Key Responsibilities: Lead the planning and delivery of a Microsoft Fabric / Power BI data platform, ensuring scope, timelines, budget and quality are controlled through to completion. Manage delivery of the end-to-end reporting pipeline from Salesforce into the Fabric-based data platform (ingestion, modelling/semantic layer alignment, refresh and reporting readiness). Manage a CRM (e.g., Zoho) to Salesforce data migration including data mapping, cleansing, migration planning, cutover approach, reconciliation and business sign-off. Drive project structure, governance, RAID, decision logs and clear reporting (Programme/working groups), ensuring escalation routes are effective. Build and manage detailed integrated plans, schedules, dependencies and critical milestones across internal teams and third-party partners (Confidence using Microsoft Azure DevOps Boards a bonus) Navigate complex stakeholder groups, align technical and business priorities, and influence outcomes to maintain pace and delivery focus. Oversee service readiness and transition to BAU, including operational handover, support model, runbooks and knowledge transfer. Skills and Experience (Priority Order) Extensive experience delivering data and analytics programmes/projects (data platforms, BI/reporting, integration and migration). Strong technical project management capability: able to plan and govern data-heavy workstreams and manage delivery across specialists/suppliers. Proven experience with Microsoft Fabric and Power BI delivery (or Azure Data & Analytics with strong Fabric exposure). Experience delivering data ingestion/integration from SaaS platforms (ideally Salesforce) into a modern data platform, including orchestration and refresh management. Strong understanding of Salesforce data structures and reporting requirements; experience managing Salesforce-related data pipelines is highly desirable. Demonstrable experience leading CRM (e.g., Zoho) to Salesforce data migrations, including cutover planning and data reconciliation/validation. Excellent stakeholder management experience, including complex and senior stakeholder interactions; strong collaboration and influencing skills. Strong risk/issue/dependency management with clear escalation and change control practices. Degree or equivalent; professional qualification advantageous (PRINCE2/AgilePM and/or strong Agile delivery experience). Financial/corporate reporting experience is advantageous (nice to have rather than essential). Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Business Development Manager Birmingham - Permanent £60,000 £70,000 + 10% Commission VIQU have partnered with an established and growing Managed Service Provider to recruit a Business Development Manager. With a strong customer base across the legal, insurance and manufacturing sectors, the business delivers managed IT support, Microsoft solutions and cybersecurity services. This is an exciting opportunity for an experienced BDM to take ownership of new business development, build on an established proposition and play a key role in the continued growth of the organisation. Key Responsibilities of the Business Development Manager: Develop and execute a new business strategy to identify, engage and convert prospective customers Build and manage a healthy sales pipeline across target sectors Leverage existing networks and develop new relationships with key decision-makers Identify opportunities for managed IT support, Microsoft licensing and cybersecurity solutions Develop strategic relationships with prospective customers and understand their wider technology requirements Identify opportunities through networking, partnerships and relevant procurement channels Develop opportunities through government frameworks and public sector procurement routes Contribute to the wider commercial strategy and continued growth of the business Key Requirements of the Business Development Manager: Proven experience in a Business Development or new business sales role within the IT, MSP, technology or telecommunications sector Demonstrable success in winning new business and consistently developing a sales pipeline Strong commercial acumen and an understanding of selling technology services to businesses Experience selling managed services, IT support, Microsoft solutions or cybersecurity would be advantageous Experience with government frameworks or public sector procurement would be a significant advantage Strong communication, negotiation and relationship-building skills A self-motivated and commercially driven approach, with the ability to operate autonomously A consultative approach to sales, with a focus on developing long-term customer relationships The ambition to play a significant role in the continued growth and development of the business Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Business Development Manager Birmingham - Permanent £60,000 £70,000 + 10% Commission
16/09/2026
Full time
Business Development Manager Birmingham - Permanent £60,000 £70,000 + 10% Commission VIQU have partnered with an established and growing Managed Service Provider to recruit a Business Development Manager. With a strong customer base across the legal, insurance and manufacturing sectors, the business delivers managed IT support, Microsoft solutions and cybersecurity services. This is an exciting opportunity for an experienced BDM to take ownership of new business development, build on an established proposition and play a key role in the continued growth of the organisation. Key Responsibilities of the Business Development Manager: Develop and execute a new business strategy to identify, engage and convert prospective customers Build and manage a healthy sales pipeline across target sectors Leverage existing networks and develop new relationships with key decision-makers Identify opportunities for managed IT support, Microsoft licensing and cybersecurity solutions Develop strategic relationships with prospective customers and understand their wider technology requirements Identify opportunities through networking, partnerships and relevant procurement channels Develop opportunities through government frameworks and public sector procurement routes Contribute to the wider commercial strategy and continued growth of the business Key Requirements of the Business Development Manager: Proven experience in a Business Development or new business sales role within the IT, MSP, technology or telecommunications sector Demonstrable success in winning new business and consistently developing a sales pipeline Strong commercial acumen and an understanding of selling technology services to businesses Experience selling managed services, IT support, Microsoft solutions or cybersecurity would be advantageous Experience with government frameworks or public sector procurement would be a significant advantage Strong communication, negotiation and relationship-building skills A self-motivated and commercially driven approach, with the ability to operate autonomously A consultative approach to sales, with a focus on developing long-term customer relationships The ambition to play a significant role in the continued growth and development of the business Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment Business Development Manager Birmingham - Permanent £60,000 £70,000 + 10% Commission
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are currently looking for a Business Development Manager to work from our offices in Leeds (LS10 1SD). The main purpose of this role is to: Drive ASD's efforts to penetrate and develop specific sectors (such as Energy / Rail / Marine) and targeted companies providing both revenue and market share growth. Proactively undertake external customer / prospect visits to support the Business Development function. Organise / co-ordinate and manage the development of ASD's value proposition incorporating product development / supply chain and value-added services to all sector's. This is an office-based role, working 37.5 hours each week, Monday to Friday, however travel to other ASD locations, customers, etc, is also required. Key Responsibilities Perform proactive calling on agreed sectors, project pipelines and business opportunities. Provide quotation / tender support including supplier sourcing where applicable. Be responsible for quality and upkeep of customer database / records / reports in CRM system Support ASD's position within nominated sectors (such as Energy / Rail / Marine), enhancing our current sales and gross margin. Identify products and service opportunities, related to the target sector's, which ASD could introduce to enhance our market position and profitability. Manage transactional activities such as SAP order raising. Undertake external customer / prospect visits. Candidate Profile Experience within steel, metals, manufacturing, construction or industrial sectors. Proven track record within commercial and / or product development. Strongly developed IT skills, including Microsoft Word, Excel, Powerpoint and Outlook. Strong commercial awareness and results-driven mindset. Excellent communication and relationship-building skills. High level of organisation and attention to detail. Confident using CRM and ERP (ideally SAP) systems and Microsoft Office applications. A full UK driving license. A stable career history. What we offer As well as a competitive salary and a car allowance or company car (after probationary period) we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Additional Information Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy. How to Apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.
16/09/2026
Full time
About the Company ASD Ltd is one of the leading metal stockholders and processing suppliers in the UK. We are renowned for supplying a diverse range of ferrous and non-ferrous products. Our extensive in-house processing portfolio in combination with our expertise enables us to deliver cost efficient metal solutions and high-quality steel products. We are passionate about sustainability and aim to transform our industry by playing an active role in building a sustainable future for our employees, customers, community and future generations. Role Overview We are currently looking for a Business Development Manager to work from our offices in Leeds (LS10 1SD). The main purpose of this role is to: Drive ASD's efforts to penetrate and develop specific sectors (such as Energy / Rail / Marine) and targeted companies providing both revenue and market share growth. Proactively undertake external customer / prospect visits to support the Business Development function. Organise / co-ordinate and manage the development of ASD's value proposition incorporating product development / supply chain and value-added services to all sector's. This is an office-based role, working 37.5 hours each week, Monday to Friday, however travel to other ASD locations, customers, etc, is also required. Key Responsibilities Perform proactive calling on agreed sectors, project pipelines and business opportunities. Provide quotation / tender support including supplier sourcing where applicable. Be responsible for quality and upkeep of customer database / records / reports in CRM system Support ASD's position within nominated sectors (such as Energy / Rail / Marine), enhancing our current sales and gross margin. Identify products and service opportunities, related to the target sector's, which ASD could introduce to enhance our market position and profitability. Manage transactional activities such as SAP order raising. Undertake external customer / prospect visits. Candidate Profile Experience within steel, metals, manufacturing, construction or industrial sectors. Proven track record within commercial and / or product development. Strongly developed IT skills, including Microsoft Word, Excel, Powerpoint and Outlook. Strong commercial awareness and results-driven mindset. Excellent communication and relationship-building skills. High level of organisation and attention to detail. Confident using CRM and ERP (ideally SAP) systems and Microsoft Office applications. A full UK driving license. A stable career history. What we offer As well as a competitive salary and a car allowance or company car (after probationary period) we also offer an attractive benefits package which includes: Life assurance Contributory pension (5% contribution matched by the company) Discount cards for shops and restaurants Gym and health club discounts Holiday trading Cycle to work scheme Medicash (healthcare) programme Employee assistance programme Lifetime financial wellbeing Additional Information Due to the safety-critical nature of our operations, pre-employment, random, and incident-related drug and alcohol testing is conducted. We operate a zero-tolerance policy. How to Apply Take the next step by submitting your application online and attaching your most up-to-date CV. The application process will guide you through to our internal system. It is designed to be quick, straightforward, and easy to complete, taking just a few minutes of your time.
Location: Stevenage (2-3 days per week onsite) Competitive Salary Offered. Role details: We are supporting a major defence client who are undergoing a global transformation programme, migrating from legacy SAP ECC6 system to SAP S/4HANA. As part of the programme we are looking for a Project Manager to lead SAP SD and Project Systems delivery, overseeing order-to-cash and project accounting proccesses. In this role you can expect to: Own SD configuration (order-to-cash process) and SAP Project System configuration and integration with FI/CO modules to support project planning, budgeting, and costing. Challenge custom development requests, advocating for standard SAP capabilities where possible. Work closely with other streams on integration topics, particularly FI/CO, MM, and GTS. Support business change within the Programmes Business function. Collaborate with multinational teams and third-party system integrators. What we are looking for in you: Essential skills: Demonstrable experience with both SAP ECC and S/4HANA. Experience in ECC to S/4HANA migrations, proactively addressing potential issues. Deep understanding of the integration of SD & PS with FI/CO, GTS, and MM. Ability to manage projects and changes from start to finish. Experience in acting as a business partner, reviewing solution proposals. Capability to operate within a formal change control process. Desirable Skills: Experience with SAP Global Trade Services. SAP Solution Architect experience. Familiarity with data migration, particularly SD/PS data (both Master and Transactional). Benefits: Discretionary Company Bonus Pension Flexible working arrangements Enhanced parental leave, including maternity, adoption, and shared parental leave Fantastic site facilities, including subsidised meals and free car parking Please note, candidates must be eligible to obtain UK SC clearance (minimum of 5 years residency in the UK) If you possess experience in SAP project management within the defence and security sector and are looking for a new opportunity, we would love to hear from you. Apply now to join our client's team and contribute to an exciting transformation programme.
16/09/2026
Full time
Location: Stevenage (2-3 days per week onsite) Competitive Salary Offered. Role details: We are supporting a major defence client who are undergoing a global transformation programme, migrating from legacy SAP ECC6 system to SAP S/4HANA. As part of the programme we are looking for a Project Manager to lead SAP SD and Project Systems delivery, overseeing order-to-cash and project accounting proccesses. In this role you can expect to: Own SD configuration (order-to-cash process) and SAP Project System configuration and integration with FI/CO modules to support project planning, budgeting, and costing. Challenge custom development requests, advocating for standard SAP capabilities where possible. Work closely with other streams on integration topics, particularly FI/CO, MM, and GTS. Support business change within the Programmes Business function. Collaborate with multinational teams and third-party system integrators. What we are looking for in you: Essential skills: Demonstrable experience with both SAP ECC and S/4HANA. Experience in ECC to S/4HANA migrations, proactively addressing potential issues. Deep understanding of the integration of SD & PS with FI/CO, GTS, and MM. Ability to manage projects and changes from start to finish. Experience in acting as a business partner, reviewing solution proposals. Capability to operate within a formal change control process. Desirable Skills: Experience with SAP Global Trade Services. SAP Solution Architect experience. Familiarity with data migration, particularly SD/PS data (both Master and Transactional). Benefits: Discretionary Company Bonus Pension Flexible working arrangements Enhanced parental leave, including maternity, adoption, and shared parental leave Fantastic site facilities, including subsidised meals and free car parking Please note, candidates must be eligible to obtain UK SC clearance (minimum of 5 years residency in the UK) If you possess experience in SAP project management within the defence and security sector and are looking for a new opportunity, we would love to hear from you. Apply now to join our client's team and contribute to an exciting transformation programme.
Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management of one of the Ministry of Defence's largest long-term infrastructure programmes, supporting thousands of personnel through the provision of modern, purpose-built living and working environments. With a long-term contract running into the next decade, the organisation is focused on continuous improvement, sustainability and modernisation driving enhancements across both traditional infrastructure and digital capability. Operating within a highly collaborative, multi-partner environment, they play a critical role in evolving how essential services are delivered at scale within a secure and operationally demanding setting. Your new role This role sits at the centre of IT, ensuring that technology is effectively designed, delivered and embedded across the business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors and driving the right decisions from both an architecture and delivery standpoint. Alongside project delivery, the role is responsible for maintaining a resilient and high-performing IT environment. This includes oversight of connectivity and cloud services, ensuring high availability, strong security and effective incident and change management processes. The role also plays a key part in managing third-party suppliers, ensuring services are delivered in line with contractual obligations and best practice. More broadly, this is a leadership position within the team, supporting the Head of IT in shaping strategy, improving processes, and driving continuous improvement. It also provides mentorship and technical guidance across the team, helping to build capability and reduce dependency risks. With a blend of architecture, delivery, and operational ownership, this role offers the opportunity to play a key part in modernising IT, improving how services are delivered, and enabling the business to get real value from its technology investments. What you'll need to succeed To be successful in this role, you'll bring a strong blend of technical expertise, delivery experience and stakeholder engagement skills, with the ability to operate across both strategic and hands-on environments. You'll have a solid technical background across infrastructure, platforms and security, with the confidence to design solutions, challenge approaches and support delivery at a detailed level where required. This is complemented by proven experience delivering IT projects and driving the adoption of new technologies, with clear examples of positive outcomes for the business. A key part of the role is working closely with stakeholders across the organisation, so you'll need to demonstrate strong communication and influencing skills, with the ability to build trust, shape requirements, and guide decision-making. Experience managing third-party suppliers is also essential, ensuring services are delivered in line with expectations, contracts and best practice. You'll be comfortable operating in a dynamic environment, able to plan effectively, solve problems and anticipate risks before they impact services or user experience. Alongside this, there is an expectation to support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride in delivering high-quality, secure and reliable IT services, with a strong customer focus and a genuine drive to improve how technology supports the wider business. What you'll get in return Annual Leave : 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched up to 6% Insurance : Individual life assurance and personal accident cover Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets Reward and Recognition : Celebrate outstanding achievements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/09/2026
Full time
Your new company This organisation operates at the heart of UK defence infrastructure, delivering large-scale facilities management, construction and transformation programmes across key military sites in the South of England. Working in partnership with central government, they are responsible for the delivery and ongoing management of one of the Ministry of Defence's largest long-term infrastructure programmes, supporting thousands of personnel through the provision of modern, purpose-built living and working environments. With a long-term contract running into the next decade, the organisation is focused on continuous improvement, sustainability and modernisation driving enhancements across both traditional infrastructure and digital capability. Operating within a highly collaborative, multi-partner environment, they play a critical role in evolving how essential services are delivered at scale within a secure and operationally demanding setting. Your new role This role sits at the centre of IT, ensuring that technology is effectively designed, delivered and embedded across the business to support both operational performance and future innovation. It combines technical leadership, shaping secure, scalable solutions while maintaining a strong focus on service quality and reliability.Working closely with both business stakeholders and the wider IT function. There is a strong emphasis on influencing technical direction, challenging vendors and driving the right decisions from both an architecture and delivery standpoint. Alongside project delivery, the role is responsible for maintaining a resilient and high-performing IT environment. This includes oversight of connectivity and cloud services, ensuring high availability, strong security and effective incident and change management processes. The role also plays a key part in managing third-party suppliers, ensuring services are delivered in line with contractual obligations and best practice. More broadly, this is a leadership position within the team, supporting the Head of IT in shaping strategy, improving processes, and driving continuous improvement. It also provides mentorship and technical guidance across the team, helping to build capability and reduce dependency risks. With a blend of architecture, delivery, and operational ownership, this role offers the opportunity to play a key part in modernising IT, improving how services are delivered, and enabling the business to get real value from its technology investments. What you'll need to succeed To be successful in this role, you'll bring a strong blend of technical expertise, delivery experience and stakeholder engagement skills, with the ability to operate across both strategic and hands-on environments. You'll have a solid technical background across infrastructure, platforms and security, with the confidence to design solutions, challenge approaches and support delivery at a detailed level where required. This is complemented by proven experience delivering IT projects and driving the adoption of new technologies, with clear examples of positive outcomes for the business. A key part of the role is working closely with stakeholders across the organisation, so you'll need to demonstrate strong communication and influencing skills, with the ability to build trust, shape requirements, and guide decision-making. Experience managing third-party suppliers is also essential, ensuring services are delivered in line with expectations, contracts and best practice. You'll be comfortable operating in a dynamic environment, able to plan effectively, solve problems and anticipate risks before they impact services or user experience. Alongside this, there is an expectation to support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride in delivering high-quality, secure and reliable IT services, with a strong customer focus and a genuine drive to improve how technology supports the wider business. What you'll get in return Annual Leave : 25 days plus bank holidays, with the option to buy and sell holiday Pension Plan: Contributory Company Pension Plan matched up to 6% Insurance : Individual life assurance and personal accident cover Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets Reward and Recognition : Celebrate outstanding achievements What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Contract Senior Project Manager Location: Remote-first (occasional travel to London or Bradford offices) Duration: 3-6 months IR35 Status: Outside IR35 Start Date: ASAP The Opportunity We are seeking an experienced Senior Project Manager with the capability to operate at Programme Manager level to support a major transformation programme within a leading Housing Association. This is an exciting opportunity to lead a key project while providing oversight and governance across two additional projects within a wider property transformation portfolio. The Role You will take ownership of one significant project while acting in a programme management capacity across the wider portfolio, ensuring delivery, alignment, governance and stakeholder engagement across multiple workstreams. Key responsibilities include: Project manage one strategic transformation project from initiation through to delivery. Provide programme-level oversight and support to Project Managers delivering two related projects. Ensure dependencies, risks and delivery milestones are effectively managed across the portfolio. Work closely with senior stakeholders to drive successful outcomes and maintain programme governance. Report on programme progress, risks and delivery status to senior leadership. Essential Experience We're looking for someone who has: Extensive experience as a Senior Project Manager, with experience operating at Programme Manager level. A strong background delivering transformation programmes within Housing Associations or the wider social housing sector. Excellent understanding of the property function, including: Responsive/day-to-day repairs Asset Management Property Compliance The "Big 6 " compliance workstreams and associated service contracts Experience delivering projects relating to property technology, asset management or compliance solutions. Excellent stakeholder management and governance experience across multiple projects. Experience delivering or supporting programmes involving either: Repairs transformation Property Asset Management process or solutions Property Compliance process/systems SCS (or similar asset/property management solutions) Working Arrangements Remote-first role. Occasional travel to the London or Bradford office will be required. Initial 3-6 month contract. Outside IR35. Immediate start available. To apply send your CV to (url removed) Services advertised are those of an Employment Business
16/09/2026
Contractor
Contract Senior Project Manager Location: Remote-first (occasional travel to London or Bradford offices) Duration: 3-6 months IR35 Status: Outside IR35 Start Date: ASAP The Opportunity We are seeking an experienced Senior Project Manager with the capability to operate at Programme Manager level to support a major transformation programme within a leading Housing Association. This is an exciting opportunity to lead a key project while providing oversight and governance across two additional projects within a wider property transformation portfolio. The Role You will take ownership of one significant project while acting in a programme management capacity across the wider portfolio, ensuring delivery, alignment, governance and stakeholder engagement across multiple workstreams. Key responsibilities include: Project manage one strategic transformation project from initiation through to delivery. Provide programme-level oversight and support to Project Managers delivering two related projects. Ensure dependencies, risks and delivery milestones are effectively managed across the portfolio. Work closely with senior stakeholders to drive successful outcomes and maintain programme governance. Report on programme progress, risks and delivery status to senior leadership. Essential Experience We're looking for someone who has: Extensive experience as a Senior Project Manager, with experience operating at Programme Manager level. A strong background delivering transformation programmes within Housing Associations or the wider social housing sector. Excellent understanding of the property function, including: Responsive/day-to-day repairs Asset Management Property Compliance The "Big 6 " compliance workstreams and associated service contracts Experience delivering projects relating to property technology, asset management or compliance solutions. Excellent stakeholder management and governance experience across multiple projects. Experience delivering or supporting programmes involving either: Repairs transformation Property Asset Management process or solutions Property Compliance process/systems SCS (or similar asset/property management solutions) Working Arrangements Remote-first role. Occasional travel to the London or Bradford office will be required. Initial 3-6 month contract. Outside IR35. Immediate start available. To apply send your CV to (url removed) Services advertised are those of an Employment Business
Senior Operational Resilience Consulting Manager 80,000 - 89,000 Permanent London - Hybrid Working On behalf of our client, I'm looking for an experienced Senior Operational Resilience Consulting Manager to join a growing resilience and crisis management practice supporting some of the UK's largest and most complex Financial Services organisations. This role will span cyber, technology, third party, cloud and digital resilience and will require practical experience of business continuity planning, disaster recovery and risk planning across the aforementioned technology and cyber disciplines. The successful candidate will lead large-scale resilience programmes, develop client relationships, drive business growth and support organisations in preparing for and responding to major disruptive events. What this role involves: Leading operational resilience, business continuity and crisis management engagements for large organisations Developing and growing senior client relationships across a portfolio of accounts Supporting business development activity and identifying opportunities for growth Managing complex projects, including budgets, delivery teams and client governance requirements Advising senior leaders on resilience strategies, frameworks and industry best practice Supporting the development of innovative resilience services and solutions Designing and implementing resilience transformation programmes Developing contingency plans for significant business disruption scenarios Delivering resilience testing, simulations, exercises and scenario planning activities Supporting major organisational change programmes and operational readiness initiatives Assisting organisations during live incidents and conducting post-incident reviews What I'm looking for: Extensive experience in operational resilience, cyber resilience, business continuity, crisis management or enterprise risk management Strong knowledge of resilience regulations, industry standards and regulatory expectations within Financial Services e.g. SS1/21, SS2/21, DORA, ISO22301, ISO27001, NIST etc. Experience working within large and complex regulated organisations Expertise across areas such as technology resilience, third-party resilience, cloud resilience, disaster recovery, operational risk or enterprise risk management A proven track record of developing client relationships and delivering commercial growth Strong presentation and stakeholder management skills, with the ability to influence senior leaders, executives and boards Excellent communication skills with the ability to explain complex resilience concepts to both technical and non-technical audiences Experience designing and leading resilience exercises, simulations and testing programmes Ability to assess complex operating models, identify critical dependencies and evaluate organisational vulnerabilities Experience embedding resilience frameworks, controls and metrics into business processes and reporting structures Strong leadership, coaching and mentoring capabilities A proactive and collaborative approach with the ability to operate effectively in fast-paced and evolving environments Willingness to travel in line with client requirements, including occasional international travel Benefits In addition to a salary of between 80,000 to 89,000, you'll also receive a variety of benefits, such as: Annual bonus Car/cash allowance Progression plans and growth opportunities within National and Global teams Good holidays and pension Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/09/2026
Full time
Senior Operational Resilience Consulting Manager 80,000 - 89,000 Permanent London - Hybrid Working On behalf of our client, I'm looking for an experienced Senior Operational Resilience Consulting Manager to join a growing resilience and crisis management practice supporting some of the UK's largest and most complex Financial Services organisations. This role will span cyber, technology, third party, cloud and digital resilience and will require practical experience of business continuity planning, disaster recovery and risk planning across the aforementioned technology and cyber disciplines. The successful candidate will lead large-scale resilience programmes, develop client relationships, drive business growth and support organisations in preparing for and responding to major disruptive events. What this role involves: Leading operational resilience, business continuity and crisis management engagements for large organisations Developing and growing senior client relationships across a portfolio of accounts Supporting business development activity and identifying opportunities for growth Managing complex projects, including budgets, delivery teams and client governance requirements Advising senior leaders on resilience strategies, frameworks and industry best practice Supporting the development of innovative resilience services and solutions Designing and implementing resilience transformation programmes Developing contingency plans for significant business disruption scenarios Delivering resilience testing, simulations, exercises and scenario planning activities Supporting major organisational change programmes and operational readiness initiatives Assisting organisations during live incidents and conducting post-incident reviews What I'm looking for: Extensive experience in operational resilience, cyber resilience, business continuity, crisis management or enterprise risk management Strong knowledge of resilience regulations, industry standards and regulatory expectations within Financial Services e.g. SS1/21, SS2/21, DORA, ISO22301, ISO27001, NIST etc. Experience working within large and complex regulated organisations Expertise across areas such as technology resilience, third-party resilience, cloud resilience, disaster recovery, operational risk or enterprise risk management A proven track record of developing client relationships and delivering commercial growth Strong presentation and stakeholder management skills, with the ability to influence senior leaders, executives and boards Excellent communication skills with the ability to explain complex resilience concepts to both technical and non-technical audiences Experience designing and leading resilience exercises, simulations and testing programmes Ability to assess complex operating models, identify critical dependencies and evaluate organisational vulnerabilities Experience embedding resilience frameworks, controls and metrics into business processes and reporting structures Strong leadership, coaching and mentoring capabilities A proactive and collaborative approach with the ability to operate effectively in fast-paced and evolving environments Willingness to travel in line with client requirements, including occasional international travel Benefits In addition to a salary of between 80,000 to 89,000, you'll also receive a variety of benefits, such as: Annual bonus Car/cash allowance Progression plans and growth opportunities within National and Global teams Good holidays and pension Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
SAP HR / Payroll Consultant Location: Telford (2 days per week onsite) Duration: 6 Months Start date: 05/10/2026 Pay Rate: 460 p/d (Inside IR-35) Security Clearance: BPSS, SC clearance or eligibility required Overview I am currently seeking an experienced SAP HR / Payroll Consultant to join a major digital transformation programme within a large-scale public sector environment. This is an excellent opportunity to work across a substantial SAP landscape, contributing to both project delivery and live service support for SAP HCM and Payroll solutions. The successful consultant will play a key role in enhancing existing functionality, resolving complex issues, and delivering high-quality SAP solutions within a collaborative, multi-supplier environment. Key Responsibilities Design, configure, enhance and support SAP HCM and Payroll solutions. Work as part of an established HCM and Payroll team within a large SAP practice. Investigate, analyse and resolve live service issues across SAP Payroll and HCM modules. Deliver project work within a multi-supplier environment, ensuring quality and timely execution. Produce and maintain high-quality documentation including: Solution Design Documents Functional Specifications WRICEF documentation Technical and support artefacts Collaborate with both onshore and offshore teams, reporting into the Team Lead. Provide accurate delivery estimates and contribute to project planning activities. Engage closely with client stakeholders to provide support, advice and effective solutions. Support ongoing digital transformation initiatives and continuous service improvements. Required Skills & Experience Proven experience as an SAP Payroll Consultant with multiple end-to-end project deliveries. Strong background supporting SAP environments across both project and BAU/live support functions. Expert-level knowledge of: SAP Payroll Strong functional experience across: Personnel Administration (PA) Organisational Management (OM) Employee & Manager Self-Service Time Management Travel Management SuccessFactors Country Legal Changes Experience working within large, complex SAP landscapes. Ability to operate effectively within multi-vendor environments. Strong stakeholder management and communication skills. Experience producing detailed functional and solution design documentation. Ability to work independently while contributing effectively to a wider team. Desirable Previous public sector experience. Active SC Clearance or eligibility to obtain SC Clearance. Technical awareness of: SAP Workflow ABAP BASIS SAP Security SAP Portals SAP Integrations SAP UI5 Exposure to SAP's strategic technologies, including: SuccessFactors SAP BTP SAP S/4HANA SAP Analytics Cloud SAP Concur Experience supporting large-scale digital transformation programmes. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
16/09/2026
Contractor
SAP HR / Payroll Consultant Location: Telford (2 days per week onsite) Duration: 6 Months Start date: 05/10/2026 Pay Rate: 460 p/d (Inside IR-35) Security Clearance: BPSS, SC clearance or eligibility required Overview I am currently seeking an experienced SAP HR / Payroll Consultant to join a major digital transformation programme within a large-scale public sector environment. This is an excellent opportunity to work across a substantial SAP landscape, contributing to both project delivery and live service support for SAP HCM and Payroll solutions. The successful consultant will play a key role in enhancing existing functionality, resolving complex issues, and delivering high-quality SAP solutions within a collaborative, multi-supplier environment. Key Responsibilities Design, configure, enhance and support SAP HCM and Payroll solutions. Work as part of an established HCM and Payroll team within a large SAP practice. Investigate, analyse and resolve live service issues across SAP Payroll and HCM modules. Deliver project work within a multi-supplier environment, ensuring quality and timely execution. Produce and maintain high-quality documentation including: Solution Design Documents Functional Specifications WRICEF documentation Technical and support artefacts Collaborate with both onshore and offshore teams, reporting into the Team Lead. Provide accurate delivery estimates and contribute to project planning activities. Engage closely with client stakeholders to provide support, advice and effective solutions. Support ongoing digital transformation initiatives and continuous service improvements. Required Skills & Experience Proven experience as an SAP Payroll Consultant with multiple end-to-end project deliveries. Strong background supporting SAP environments across both project and BAU/live support functions. Expert-level knowledge of: SAP Payroll Strong functional experience across: Personnel Administration (PA) Organisational Management (OM) Employee & Manager Self-Service Time Management Travel Management SuccessFactors Country Legal Changes Experience working within large, complex SAP landscapes. Ability to operate effectively within multi-vendor environments. Strong stakeholder management and communication skills. Experience producing detailed functional and solution design documentation. Ability to work independently while contributing effectively to a wider team. Desirable Previous public sector experience. Active SC Clearance or eligibility to obtain SC Clearance. Technical awareness of: SAP Workflow ABAP BASIS SAP Security SAP Portals SAP Integrations SAP UI5 Exposure to SAP's strategic technologies, including: SuccessFactors SAP BTP SAP S/4HANA SAP Analytics Cloud SAP Concur Experience supporting large-scale digital transformation programmes. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Our Team: How We Enrich Everyday Life You ll be joining Bauer Media Audio (BMA), Europe s biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in house software engineering hub in Manchester. This new hub reinforces Manchester s position as a key technology centre for Bauer Media Audio, alongside its existing locations. We re creating a new engineering team to build innovative business-critical solutions that will power Bauer Media s audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small typically around five to six engineers keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets. The Difference You Will Make As Lead Engineer, you will combine hands-on technical contribution with the day-to-day leadership and people management of a software engineering squad within our new engineering team. You will work alongside your team, writing and reviewing code, guiding technical decisions, maintaining engineering standards, supporting the growth of individual engineers, and acting as the connective tissue between your squad and the broader engineering organisation. You'll work closely with the Director of Engineering and leaders from adjacent disciplines to ensure your team s work aligns with our technical direction and product priorities. You'll lead with empathy and clarity to foster a culture of continuous improvement, shared ownership, and engineering excellence within your squad. Team leadership roles are vital to our success so you will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day. Your Role Grow your team Support your engineers career development and build a motivated, high-performing squad through regular 1:1s, performance reviews, and by creating individual growth plans. Mentor junior and mid-level engineers fostering a continuous improvement culture and helping the team build technical confidence and skills. Contribute technically Write and review code as an active contributor to your squad s delivery guiding by example on quality, maintainability, and best practice. Guide architectural decisions and technical direction within your squad and contribute to broader engineering discussions. Drive delivery and planning Plan and manage squad capacity across projects forecast hiring needs and allocating resources effectively to meet delivery commitments. Participate in roadmap, refinement, and sprint planning sessions working closely with Product colleagues and adjacent discipline leads, providing technical input, ensuring clear scoping, and surfacing dependencies and risks early. Uphold engineering standards Define and sustain coding standards and review processes conducting code reviews focused on quality, maintainability, and consistency. Track and manage technical debt within your squad balancing debt reduction with feature delivery and escalating systemic issues where needed. Ensure operational excellence Participate in the in-hours and out-of-hours incident management rotas, providing hands-on technical support and clear, calm communication during high-pressure situations. Advocate for the you build it, you run it ethos ensuring your squad is equipped to deploy, operate, and support the systems they build as part of a DevOps culture where second line out of hours support is the expectation. What We're Looking For Experience of some but not necessarily all of the following: Technical capability Solid hands-on software engineering experience, with sufficient depth across frontend and backend development to guide technical decisions, review code meaningfully, and set the standard for your squad. Able to lead a team across our core stack a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end deep expertise in some areas, with the breadth to engage credibly across the rest. A strong grasp of software architecture principles domain-driven design, service boundaries, and event-driven communication (e.g. via Kafka) and the ability to guide your squad's technical direction within a broader engineering strategy. Modern engineering practices: CI/CD, containerisation, version control workflows, code review, testing strategies, and observability. Security best practices embedded across the development lifecycle, with the ability to guide your squad to do the same. An awareness of AI trends within engineering and an interest in AI-assisted development tooling understanding how these tools can improve your squad's productivity and code quality. Leadership and people skills Leading or mentoring with a servant-leadership mindset and a genuine focus on the growth and wellbeing of your colleagues. Communicating with a range of people and organisational roles, managing stakeholder expectations, representing your team s needs, and fostering collaboration across multidisciplinary teams. Acting as an escalation point for your team, supporting them through complex or time-sensitive situations. Taking an organised and structured approach to planning, managing priorities and keeping delivery on track. Industry and delivery experience Leading a software engineering team or squad in a product-led, multidisciplinary organisation, with a track record of consistent, quality delivery. Agile software delivery practices and methodologies with the experience to implement the right approach for your squad's context; SCRUM experience is a plus. Adapting to evolving business priorities, communicating calmly and clearly when under pressure. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work. Why Join Us? The chance to lead a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology with genuine support for leadership development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe s largest Publishers. From women s and celebrities magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people s everyday lives. What s in it for you You ll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You ll have the opportunity for flexible working. And much more! We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition . click apply for full job details
16/09/2026
Full time
Our Team: How We Enrich Everyday Life You ll be joining Bauer Media Audio (BMA), Europe s biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in house software engineering hub in Manchester. This new hub reinforces Manchester s position as a key technology centre for Bauer Media Audio, alongside its existing locations. We re creating a new engineering team to build innovative business-critical solutions that will power Bauer Media s audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small typically around five to six engineers keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets. The Difference You Will Make As Lead Engineer, you will combine hands-on technical contribution with the day-to-day leadership and people management of a software engineering squad within our new engineering team. You will work alongside your team, writing and reviewing code, guiding technical decisions, maintaining engineering standards, supporting the growth of individual engineers, and acting as the connective tissue between your squad and the broader engineering organisation. You'll work closely with the Director of Engineering and leaders from adjacent disciplines to ensure your team s work aligns with our technical direction and product priorities. You'll lead with empathy and clarity to foster a culture of continuous improvement, shared ownership, and engineering excellence within your squad. Team leadership roles are vital to our success so you will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day. Your Role Grow your team Support your engineers career development and build a motivated, high-performing squad through regular 1:1s, performance reviews, and by creating individual growth plans. Mentor junior and mid-level engineers fostering a continuous improvement culture and helping the team build technical confidence and skills. Contribute technically Write and review code as an active contributor to your squad s delivery guiding by example on quality, maintainability, and best practice. Guide architectural decisions and technical direction within your squad and contribute to broader engineering discussions. Drive delivery and planning Plan and manage squad capacity across projects forecast hiring needs and allocating resources effectively to meet delivery commitments. Participate in roadmap, refinement, and sprint planning sessions working closely with Product colleagues and adjacent discipline leads, providing technical input, ensuring clear scoping, and surfacing dependencies and risks early. Uphold engineering standards Define and sustain coding standards and review processes conducting code reviews focused on quality, maintainability, and consistency. Track and manage technical debt within your squad balancing debt reduction with feature delivery and escalating systemic issues where needed. Ensure operational excellence Participate in the in-hours and out-of-hours incident management rotas, providing hands-on technical support and clear, calm communication during high-pressure situations. Advocate for the you build it, you run it ethos ensuring your squad is equipped to deploy, operate, and support the systems they build as part of a DevOps culture where second line out of hours support is the expectation. What We're Looking For Experience of some but not necessarily all of the following: Technical capability Solid hands-on software engineering experience, with sufficient depth across frontend and backend development to guide technical decisions, review code meaningfully, and set the standard for your squad. Able to lead a team across our core stack a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end deep expertise in some areas, with the breadth to engage credibly across the rest. A strong grasp of software architecture principles domain-driven design, service boundaries, and event-driven communication (e.g. via Kafka) and the ability to guide your squad's technical direction within a broader engineering strategy. Modern engineering practices: CI/CD, containerisation, version control workflows, code review, testing strategies, and observability. Security best practices embedded across the development lifecycle, with the ability to guide your squad to do the same. An awareness of AI trends within engineering and an interest in AI-assisted development tooling understanding how these tools can improve your squad's productivity and code quality. Leadership and people skills Leading or mentoring with a servant-leadership mindset and a genuine focus on the growth and wellbeing of your colleagues. Communicating with a range of people and organisational roles, managing stakeholder expectations, representing your team s needs, and fostering collaboration across multidisciplinary teams. Acting as an escalation point for your team, supporting them through complex or time-sensitive situations. Taking an organised and structured approach to planning, managing priorities and keeping delivery on track. Industry and delivery experience Leading a software engineering team or squad in a product-led, multidisciplinary organisation, with a track record of consistent, quality delivery. Agile software delivery practices and methodologies with the experience to implement the right approach for your squad's context; SCRUM experience is a plus. Adapting to evolving business priorities, communicating calmly and clearly when under pressure. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work. Why Join Us? The chance to lead a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology with genuine support for leadership development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe s largest Publishers. From women s and celebrities magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people s everyday lives. What s in it for you You ll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You ll have the opportunity for flexible working. And much more! We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition . click apply for full job details
Our Team: How We Enrich Everyday Life You ll be joining Bauer Media Audio (BMA), Europe s biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in house software engineering hub in Manchester. This new hub reinforces Manchester s position as a key technology centre for Bauer Media Audio, alongside its existing locations. We re creating a new engineering team to build innovative business-critical solutions that will power Bauer Media s audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small typically around five to six engineers keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets. The Difference You Will Make As a Senior Software Engineer, you ll play a pivotal role in laying the technical foundations of this new engineering team. You ll lead hands-on development of infrastructure and prototyping work, mentor engineers, and collaborate across disciplines to deliver secure, resilient, and high-performing systems. Working closely with your squad, you will ensure the squad's work aligns with our technical direction and product priorities, contributing to a culture of continuous improvement, shared ownership, and engineering excellence. You will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day. Your Role Build and deliver Develop and maintain features and services across the platform, taking end-to-end ownership of your work from design through to deployment. Contribute to early-stage prototyping and infrastructure work, helping to shape the foundations of the platform. Shape technical direction Contribute to architectural decisions within your squad, sharing your experience and perspective to inform technical choices. Collaborate with your Lead Engineer and product colleagues to ensure your work aligns with the squad's technical direction and delivery goals. Mentor and support Support the growth of junior engineers through code review, pairing, and knowledge sharing helping to build a team where everyone improves together. Play your part in growing the team contributing to interviews and helping new engineers get up to speed quickly. Champion quality and operational excellence Champion DevOps practices, CI/CD, and a culture of automation and observability as a natural part of how you build. Lead on testing strategies and uphold security standards day to day. Participate in incident management rotas, providing hands-on technical support and clear communication during high-pressure situations. What We're Looking For Experience of some but not necessarily all of the following: Technical capability Solid hands-on engineering experience, with active proficiency across frontend and backend development enough to lead by example and contribute to technical decisions. Experience with our core stack a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end. Experience designing and building services within a microservices or domain-driven architecture defining service boundaries and working with asynchronous, event-driven communication (e.g. via Kafka) and an understanding of how those decisions play out once services are running in production. CI/CD, containerisation, and modern DevOps practices applied as part of everyday delivery. Security best practices embedded in day-to-day development. An interest in AI-assisted development tooling and how it can improve productivity and code quality. Collaboration and communication Experience mentoring engineers and supporting their growth, with an awareness of how to adapt your approach to different people and experience levels. Strong communication skills able to collaborate across disciplines and articulate technical ideas clearly to non-technical colleagues. A habit of documenting decisions and sharing knowledge across the team. Industry and delivery experience Experience working in a product-led, agile software delivery environment. Incident management experience or familiarity with on-call responsibilities. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work. Why Join Us? The chance to work in a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology with genuine support for skills development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe s largest Publishers. From women s and celebrities magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people s everyday lives. What s in it for you You ll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You ll have the opportunity for flexible working. And much more! We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know.
16/09/2026
Full time
Our Team: How We Enrich Everyday Life You ll be joining Bauer Media Audio (BMA), Europe s biggest commercial audio broadcaster, connecting audiences across nine markets to the music, stories and experiences they love. Bauer Media Audio is making a significant investment in a new in house software engineering hub in Manchester. This new hub reinforces Manchester s position as a key technology centre for Bauer Media Audio, alongside its existing locations. We re creating a new engineering team to build innovative business-critical solutions that will power Bauer Media s audio platform of the future. Our team is built around squads, each aligned to a distinct value stream, with a layer of cross-squad roles people whose expertise and support spans the whole team. Each squad will be led by a Product Manager and Lead Engineer, working in partnership and jointly accountable for their squad's work and outcomes. Squads are intentionally small typically around five to six engineers keeping them focused, collaborative, and able to move quickly. Our team thrives on collaboration, innovation, and a shared commitment to delivering high-quality, scalable solutions, working closely with product and technology peers to ensure our platforms meet the evolving needs of the business and our international markets. The Difference You Will Make As a Senior Software Engineer, you ll play a pivotal role in laying the technical foundations of this new engineering team. You ll lead hands-on development of infrastructure and prototyping work, mentor engineers, and collaborate across disciplines to deliver secure, resilient, and high-performing systems. Working closely with your squad, you will ensure the squad's work aligns with our technical direction and product priorities, contributing to a culture of continuous improvement, shared ownership, and engineering excellence. You will play a key role in helping to create a diverse, welcoming and inclusive environment that is psychologically safe, where everyone can be their authentic selves and do their best work, every day. Your Role Build and deliver Develop and maintain features and services across the platform, taking end-to-end ownership of your work from design through to deployment. Contribute to early-stage prototyping and infrastructure work, helping to shape the foundations of the platform. Shape technical direction Contribute to architectural decisions within your squad, sharing your experience and perspective to inform technical choices. Collaborate with your Lead Engineer and product colleagues to ensure your work aligns with the squad's technical direction and delivery goals. Mentor and support Support the growth of junior engineers through code review, pairing, and knowledge sharing helping to build a team where everyone improves together. Play your part in growing the team contributing to interviews and helping new engineers get up to speed quickly. Champion quality and operational excellence Champion DevOps practices, CI/CD, and a culture of automation and observability as a natural part of how you build. Lead on testing strategies and uphold security standards day to day. Participate in incident management rotas, providing hands-on technical support and clear communication during high-pressure situations. What We're Looking For Experience of some but not necessarily all of the following: Technical capability Solid hands-on engineering experience, with active proficiency across frontend and backend development enough to lead by example and contribute to technical decisions. Experience with our core stack a Java Spring Boot, AWS, Kubernetes and Kafka back end, with a TypeScript/React front end. Experience designing and building services within a microservices or domain-driven architecture defining service boundaries and working with asynchronous, event-driven communication (e.g. via Kafka) and an understanding of how those decisions play out once services are running in production. CI/CD, containerisation, and modern DevOps practices applied as part of everyday delivery. Security best practices embedded in day-to-day development. An interest in AI-assisted development tooling and how it can improve productivity and code quality. Collaboration and communication Experience mentoring engineers and supporting their growth, with an awareness of how to adapt your approach to different people and experience levels. Strong communication skills able to collaborate across disciplines and articulate technical ideas clearly to non-technical colleagues. A habit of documenting decisions and sharing knowledge across the team. Industry and delivery experience Experience working in a product-led, agile software delivery environment. Incident management experience or familiarity with on-call responsibilities. Media, audio streaming, or consumer platform experience is a plus. Working Pattern and Location This is a permanent, hybrid, full-time role with an in-office presence twice a week in our Manchester hub. Like all roles in the team, this one includes participation in incident management rotas we schedule these collaboratively, taking into account everyone's responsibilities and commitments outside of work. Why Join Us? The chance to work in a team building platforms that reach millions of listeners across Europe, with real impact on the products people use every day. A growing engineering organisation investing heavily in its people, practices, and technology with genuine support for skills development. A collaborative, product-led environment where engineering has a clear and respected voice in shaping business outcomes. An environment that values empathy, accountability, continuous learning, and engineering excellence. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe s largest Publishers. From women s and celebrities magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family-owned in the 5th generation, Bauer Media focuses on the long-term, with a consumer-first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people s everyday lives. What s in it for you You ll have 28 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You ll have the opportunity for flexible working. And much more! We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin color, disability in our house. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or a long term health condition, and need us to make any reasonable adjustments or do anything differently during any stage of the recruitment process, please let us know.
Client Services & Success Manager £65,000 plus bonus Remote (occasional travel UK wide) VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services & Success Manager to take ownership of their helpdesk and Professional Services function. This role will report directly to the CEO. The business is moving from desktop to SaaS, with this function sitting at the centre of that shift. The role will have autonomy to shape how the team operates, backed by a business that's investing in getting this right. Job duties of the Client Services & Success Manager Drive, upsell and expand within the existing client base. Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets. Run product training and onboarding sessions with clients. Lead client projects such as cloud migrations and holding clients and internal teams to agreed timelines. Utilise new technologies, including AI, to ensure teams are productive. Work closely with Sales, Product, and Technical teams. Experience required for the Client Services & Success Manager Proven experience managing a professional services team, ideally within the SaaS space. Previous experience as a Customer Success Manager, Account Manager or similar, with a commercial focus. Experience optimising workflows using AI. Commercial awareness - comfortable owning a target and having upsell/growth conversations with clients. Experience managing client-facing projects involving technical delivery (migrations, implementations, onboarding). Seniority to operate autonomously and represent the organisation at a senior level. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
16/09/2026
Full time
Client Services & Success Manager £65,000 plus bonus Remote (occasional travel UK wide) VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services & Success Manager to take ownership of their helpdesk and Professional Services function. This role will report directly to the CEO. The business is moving from desktop to SaaS, with this function sitting at the centre of that shift. The role will have autonomy to shape how the team operates, backed by a business that's investing in getting this right. Job duties of the Client Services & Success Manager Drive, upsell and expand within the existing client base. Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets. Run product training and onboarding sessions with clients. Lead client projects such as cloud migrations and holding clients and internal teams to agreed timelines. Utilise new technologies, including AI, to ensure teams are productive. Work closely with Sales, Product, and Technical teams. Experience required for the Client Services & Success Manager Proven experience managing a professional services team, ideally within the SaaS space. Previous experience as a Customer Success Manager, Account Manager or similar, with a commercial focus. Experience optimising workflows using AI. Commercial awareness - comfortable owning a target and having upsell/growth conversations with clients. Experience managing client-facing projects involving technical delivery (migrations, implementations, onboarding). Seniority to operate autonomously and represent the organisation at a senior level. Apply now to speak with VIQU IT in confidence. Or reach out to Jack McManus via the (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Deerfoot Recruitment Solutions Limited
City, London
Business Manager - Technology Innovation & Engagement Temp to Perm: Initial Inside IR35 Contract, then Perm Employment AVP Level (Junior AVP Considered) London Hybrid (4 Days Onsite, 1 Day WFH - Reducing to 3 Days onsite once Perm) Do you love being the bridge between brilliant technology and the people who need to understand it? This is your chance to shape how an entire international banking technology function tells its innovation story - from AI and automation showcases to leadership town halls that people actually want to attend. Working within the Office of the COO for Technology Innovation Management, you'll sit at the heart of a team that connects technology with the wider business across EMEA and internationally. You'll drive awareness, engagement and adoption of innovation initiatives, turning complex concepts into crisp, business-focused narratives that land with senior stakeholders. You won't need design skills for this - an in-house design team has the templates and visual tools covered; this role is about understanding the substance and shaping the story (with AI tools supporting the actual drafting). What You'll Be Doing Providing business management support to the Technology Innovation function, including strategic planning, prioritisation and execution of initiatives Managing and coordinating innovation engagement activities - Tech Talks, speaker events and leadership sessions, run both in person and virtually Developing innovation portfolio materials, case studies and executive briefing packs, including pulling together fragmented initiatives (e.g. AI activity happening across different teams) into a single, coherent story Creating compelling, business-focused narratives that showcase AI, automation and innovation initiatives, and producing short-form video content Producing innovation updates, newsletters and awareness materials, translating technical concepts into clear business messaging Preparing reporting and management information for senior leadership Engaging and influencing stakeholders across Technology and the wider business functions Building and maintaining a rolling comms and events plan across a portfolio of roughly 3-10 concurrent initiatives What You'll Bring 3-5+ years' experience as a Business Manager, Chief of Staff, or in a similar business-facing/comms-adjacent role within a large, complex organisation No technology or banking background required - what matters most is genuine curiosity and the confidence to get under the skin of unfamiliar, technical subject matter quickly. Financial services experience is a plus (it shortens the learning curve on how a bank operates) but is not essential Strong project management skills, with the ability to juggle multiple initiatives at pace Proven stakeholder management and influencing skills at all levels of an organisation, including senior/exec audiences The ability to present complex information simply and structurally, using storytelling Excellent written and verbal communication skills, strong judgement and a calm, confident approach under pressure A fast learner who picks up guidance quickly and runs with it autonomously Desirable: experience with culture and employee engagement programmes Contractor (Umbrella) Rate: From 395pd to 484.18pd DOE Perm Salary: From 65,232 to 80,000 DOE + Benefits Package If you've held any of these roles, this could be a great fit: Business Manager, Senior Business Manager, Chief of Staff, COO Business Manager, Technology Business Manager, Business Management Associate, Internal Communications Manager, Corporate Communications Manager, Employee Engagement Manager, Stakeholder Engagement Manager, Communications & Engagement Manager, Executive Communications Manager, Events Manager, Portfolio/Programme Business Manager, Business Operations Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
15/09/2026
Full time
Business Manager - Technology Innovation & Engagement Temp to Perm: Initial Inside IR35 Contract, then Perm Employment AVP Level (Junior AVP Considered) London Hybrid (4 Days Onsite, 1 Day WFH - Reducing to 3 Days onsite once Perm) Do you love being the bridge between brilliant technology and the people who need to understand it? This is your chance to shape how an entire international banking technology function tells its innovation story - from AI and automation showcases to leadership town halls that people actually want to attend. Working within the Office of the COO for Technology Innovation Management, you'll sit at the heart of a team that connects technology with the wider business across EMEA and internationally. You'll drive awareness, engagement and adoption of innovation initiatives, turning complex concepts into crisp, business-focused narratives that land with senior stakeholders. You won't need design skills for this - an in-house design team has the templates and visual tools covered; this role is about understanding the substance and shaping the story (with AI tools supporting the actual drafting). What You'll Be Doing Providing business management support to the Technology Innovation function, including strategic planning, prioritisation and execution of initiatives Managing and coordinating innovation engagement activities - Tech Talks, speaker events and leadership sessions, run both in person and virtually Developing innovation portfolio materials, case studies and executive briefing packs, including pulling together fragmented initiatives (e.g. AI activity happening across different teams) into a single, coherent story Creating compelling, business-focused narratives that showcase AI, automation and innovation initiatives, and producing short-form video content Producing innovation updates, newsletters and awareness materials, translating technical concepts into clear business messaging Preparing reporting and management information for senior leadership Engaging and influencing stakeholders across Technology and the wider business functions Building and maintaining a rolling comms and events plan across a portfolio of roughly 3-10 concurrent initiatives What You'll Bring 3-5+ years' experience as a Business Manager, Chief of Staff, or in a similar business-facing/comms-adjacent role within a large, complex organisation No technology or banking background required - what matters most is genuine curiosity and the confidence to get under the skin of unfamiliar, technical subject matter quickly. Financial services experience is a plus (it shortens the learning curve on how a bank operates) but is not essential Strong project management skills, with the ability to juggle multiple initiatives at pace Proven stakeholder management and influencing skills at all levels of an organisation, including senior/exec audiences The ability to present complex information simply and structurally, using storytelling Excellent written and verbal communication skills, strong judgement and a calm, confident approach under pressure A fast learner who picks up guidance quickly and runs with it autonomously Desirable: experience with culture and employee engagement programmes Contractor (Umbrella) Rate: From 395pd to 484.18pd DOE Perm Salary: From 65,232 to 80,000 DOE + Benefits Package If you've held any of these roles, this could be a great fit: Business Manager, Senior Business Manager, Chief of Staff, COO Business Manager, Technology Business Manager, Business Management Associate, Internal Communications Manager, Corporate Communications Manager, Employee Engagement Manager, Stakeholder Engagement Manager, Communications & Engagement Manager, Executive Communications Manager, Events Manager, Portfolio/Programme Business Manager, Business Operations Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
15/09/2026
Full time
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
15/09/2026
Full time
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
15/09/2026
Full time
We have an exciting opportunity for a Senior ITSM Process Support Analyst to join our IT Team, based in A&O Shearman's Belfast office. What you will do Reporting to the Global Service Desk Senior Manager, the Senior ITSM Process Support Analyst provides senior-level administration, coordination and reporting support for IT service management (ITSM) processes across the IT organisation. The role manages the administration of defined process activities end-to-end, maintains process documentation, controls and enables designated process owners and stakeholders to make decisions and drive outcomes. The role supports and influences process effectiveness but does not own the processes or hold final decision-making authority. As part of the Global Service Desk function, the role coordinates and administers key ITSM practices including Change & Release Management, Problem Management, and Service Design / Acceptance into Service. This includes scheduling and supporting governance forums, ensuring required records and evidence are captured in the ITSM toolset, and monitoring adherence to agreed standards so that services are introduced, changed and operated in a controlled, low-risk and value-driven manner. Where exceptions are identified, the role escalates to the relevant process owner or governance forum for direction. This role requires a pragmatic, hands-on individual who is comfortable balancing governance with delivery. The Senior ITSM Process Support Analyst works closely with technical teams, service owners, vendors and business stakeholders to prepare information, highlight risks and non-compliance, and escalate decision points to the appropriate process owner or forum. What you will do Manage the administration and day-to-day coordination of assigned ITSM processes by ensuring records are accurate and complete, completing compliance checks, and producing management information (MI) and insights. Identify trends, risks, exceptions and decision points, and escalate them to the appropriate process owner(s) or governance forum for direction and approval (this role does not own the process). Maintain and update process documentation (policies, procedures, workflows, controls, RACI, templates) using agreed templates, and route changes to the appropriate process owner/governance forum for review and approval. Support alignment of ITSM processes with ITIL practices, firm policies, security standards and regulatory requirements by completing routine evidence checks, recording observations, and escalating exceptions and non-compliance for review. Change Management: perform initial quality checks on change records (e.g., risk/impact, test evidence, back-out plans, communications), coordinate scheduling and communications, and ensure the change is routed to the appropriate authority for approval. CAB support: assist with meeting logistics, prepare and circulate agendas and change packs, capture decisions and actions, publish notes/minutes, and follow up on actions to closure. Monitor change outcomes (e.g., success/failure, incidents linked to change) and assist with post-implementation reviews (PIRs). Ensure follow-up actions are logged and routed to the relevant teams/owners, and escalate overdue actions and risks as required. Problem Management: support the problem lifecycle by ensuring records are logged and kept up to date, assisting with prioritisation and progress tracking, and coordinating inputs from technical teams. Arrange and document root cause analysis sessions under guidance and maintain the known error record and remediation action log, escalating overdue actions and risks to the process owner. Produce basic trend reports using incident/problem data (e.g., recurring themes, volumes, categories) and share findings with the process owner/manager to support improvement discussions and prioritisation. Service Design / Acceptance into Service: support the service readiness process by checking that required artefacts are provided (e.g., support model, documentation, monitoring, SLAs, knowledge articles, training), coordinating reviews and sign-offs by the appropriate service/process owners, and tracking actions to completion. Support service transition by coordinating updates between project delivery, technical teams and service operations, and escalating readiness risks where acceptance criteria are not met. Work with ITSM tool owners and vendors to raise requests, assist with testing of agreed configurations, and help confirm that tooling and reports support the documented process steps (escalating gaps to the relevant tool/process owners). Support process adoption by using approved guidance materials, assisting with training/briefings, and responding to day-to-day queries on how to follow the process and use the toolset, escalating complex queries where needed. Decision rights: this role works under guidance and does not approve changes, accept services into live support, or own remediation delivery. The role highlights issues and escalates decisions, risks and exceptions to the appropriate process owner, CAB, service owner or leadership forum. What you will have Experience: Strong working knowledge of ITIL frameworks. Proven stakeholder engagement and communication skills. Proven ability to adopt, drive, and promote continual service improvement, using data, insight, and stakeholder feedback to enhance service performance, tooling effectiveness, and user experience. Comfortable wearing multiple hats and balancing governance with delivery. Strong analytical and presentation skills Highly organised, with the ability to manage competing priorities across multiple processes and initiatives. Strong focus on operational excellence, risk management and service quality Excellent stakeholder engagement and communication skills. Strong focus on continuous improvement, optimisation, and delivering operational excellence. Degree qualified - preferred ITIL v4 Certification - preferred What we can offer you To learn more about the culture and benefits available at A&O Shearman, please visit: Culture and benefits A&O Shearman careers Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required. We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic. NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
We are looking for a Business Development Manager with experience selling engineered products, capital equipment or technical solutions into industrial or process environments. BASIC SALARY: Up to £55,000 BENEFITS: Annual bonus linked to business growth Pension 23 days annual leave LOCATION: This is a hybrid role. You must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton, Hitchin JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you will take responsibility for developing existing customers, identifying further opportunities and generating new business where there is a clear fit for our solutions. Initially, the split will be approximately 70% new business and 30% account management. You will be selling technically engineered water treatment and process equipment, working with customers to understand their requirements and develop the appropriate solution. KEY RESPONSIBILITIES: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - process engineering, water treatment, water purification, filtration, pumps, valves, process equipment, industrial automation, process control, manufacturing equipment, industrial machinery, utilities, chemical processing, OEM, engineering, industrial manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18676, Wallace Hind Selection
15/09/2026
Full time
We are looking for a Business Development Manager with experience selling engineered products, capital equipment or technical solutions into industrial or process environments. BASIC SALARY: Up to £55,000 BENEFITS: Annual bonus linked to business growth Pension 23 days annual leave LOCATION: This is a hybrid role. You must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton, Hitchin JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you will take responsibility for developing existing customers, identifying further opportunities and generating new business where there is a clear fit for our solutions. Initially, the split will be approximately 70% new business and 30% account management. You will be selling technically engineered water treatment and process equipment, working with customers to understand their requirements and develop the appropriate solution. KEY RESPONSIBILITIES: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - process engineering, water treatment, water purification, filtration, pumps, valves, process equipment, industrial automation, process control, manufacturing equipment, industrial machinery, utilities, chemical processing, OEM, engineering, industrial manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18676, Wallace Hind Selection
Wallace Hind Selection LTD
Northampton, Northamptonshire
We are looking for a Business Development Manager with experience selling engineered products, capital equipment or technical solutions into industrial or process environments. BASIC SALARY: Up to £55,000 BENEFITS: Annual bonus linked to business growth Pension 23 days annual leave LOCATION: This is a hybrid role. You must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton, Hitchin JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you will take responsibility for developing existing customers, identifying further opportunities and generating new business where there is a clear fit for our solutions. Initially, the split will be approximately 70% new business and 30% account management. You will be selling technically engineered water treatment and process equipment, working with customers to understand their requirements and develop the appropriate solution. KEY RESPONSIBILITIES: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - process engineering, water treatment, water purification, filtration, pumps, valves, process equipment, industrial automation, process control, manufacturing equipment, industrial machinery, utilities, chemical processing, OEM, engineering, industrial manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18676, Wallace Hind Selection
15/09/2026
Full time
We are looking for a Business Development Manager with experience selling engineered products, capital equipment or technical solutions into industrial or process environments. BASIC SALARY: Up to £55,000 BENEFITS: Annual bonus linked to business growth Pension 23 days annual leave LOCATION: This is a hybrid role. You must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton, Hitchin JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you will take responsibility for developing existing customers, identifying further opportunities and generating new business where there is a clear fit for our solutions. Initially, the split will be approximately 70% new business and 30% account management. You will be selling technically engineered water treatment and process equipment, working with customers to understand their requirements and develop the appropriate solution. KEY RESPONSIBILITIES: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - process engineering, water treatment, water purification, filtration, pumps, valves, process equipment, industrial automation, process control, manufacturing equipment, industrial machinery, utilities, chemical processing, OEM, engineering, industrial manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18676, Wallace Hind Selection
Wallace Hind Selection LTD
Piccotts End, Hertfordshire
We are looking for a Business Development Manager with experience selling engineered products, capital equipment or technical solutions into industrial or process environments. BASIC SALARY: Up to £55,000 BENEFITS: Annual bonus linked to business growth Pension 23 days annual leave LOCATION: This is a hybrid role. You must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton, Hitchin JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you will take responsibility for developing existing customers, identifying further opportunities and generating new business where there is a clear fit for our solutions. Initially, the split will be approximately 70% new business and 30% account management. You will be selling technically engineered water treatment and process equipment, working with customers to understand their requirements and develop the appropriate solution. KEY RESPONSIBILITIES: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - process engineering, water treatment, water purification, filtration, pumps, valves, process equipment, industrial automation, process control, manufacturing equipment, industrial machinery, utilities, chemical processing, OEM, engineering, industrial manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18676, Wallace Hind Selection
15/09/2026
Full time
We are looking for a Business Development Manager with experience selling engineered products, capital equipment or technical solutions into industrial or process environments. BASIC SALARY: Up to £55,000 BENEFITS: Annual bonus linked to business growth Pension 23 days annual leave LOCATION: This is a hybrid role. You must be commutable to our office in Hertfordshire. COMMUTABLE LOCATIONS: Luton, Stevenage, Bedford, Cambridge, St Albans, Milton Keynes, Hemel Hempstead, Northampton, Hitchin JOB DESCRIPTION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment As our Business Development Manager, you will take responsibility for developing existing customers, identifying further opportunities and generating new business where there is a clear fit for our solutions. Initially, the split will be approximately 70% new business and 30% account management. You will be selling technically engineered water treatment and process equipment, working with customers to understand their requirements and develop the appropriate solution. KEY RESPONSIBILITIES: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You will: Sell technically engineered water treatment and process equipment solutions into industrial markets. Prepare quotations, negotiate commercial agreements and manage opportunities through to completion. Contribute towards future business growth through market development, commercial strategy and long-term planning. PERSON SPECIFICATION: Technical Sales Manager, Business Development Manager - Water Treatment, Process Equipment You'll enjoy building long-term customer relationships and be motivated by winning new business. You're commercially aware, naturally curious and keen to develop your career beyond sales, with an interest in understanding how a successful engineering business operates. Previous experience within water treatment would be beneficial, but we're equally interested in candidates from other technical or industrial sales backgrounds who can demonstrate a consultative approach and the ambition to progress. You'll also have: A successful track record of generating new business whilst developing existing customer relationships. Experience selling engineered products, capital equipment or technical solutions into industrial markets. The ability to understand technically complex products and recommend the right solution for each customer. THE COMPANY: For over 20 years we've been designing and manufacturing high-quality engineered water treatment systems for customers across a range of industrial sectors. Our reputation has been built on technical expertise, high-quality engineered solutions and exceptional customer service. PROSPECTS: This role has been created as part of our long-term succession planning strategy. You'll begin by developing your commercial expertise before gaining exposure to wider business functions including operations, finance, production and strategic planning, creating genuine opportunities to progress into senior leadership within approximately five years. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Sales Manager, Business Development Manager, Area Sales Manager, Sales Engineer, Key Account Manager, Technical Sales Engineer - process engineering, water treatment, water purification, filtration, pumps, valves, process equipment, industrial automation, process control, manufacturing equipment, industrial machinery, utilities, chemical processing, OEM, engineering, industrial manufacturing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: SM18676, Wallace Hind Selection
