201 jobs found

Senior ServiceNow Developer £500 per day | Inside IR35 | 3-Month Rolling Contract Remote | Occasional Client Visits (Leeds & London) We're recruiting for an experienced Senior ServiceNow Developer to join a large-scale digital transformation programme, delivering high-quality, scalable solutions across the ServiceNow platform. This is a hands-on role within a collaborative engineering team where you'll have the autonomy to design, develop and enhance enterprise-grade ServiceNow capabilities while following best practice and avoiding unnecessary technical debt. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure and enhance capabilities including ITSM, CSM, Flow Designer, Service Catalog, Portals, ITOM and integrations Build reusable, scalable solutions using out-of-the-box functionality wherever possible Develop integrations using REST and SOAP APIs Collaborate with architects to ensure technical standards are maintained Troubleshoot platform issues and optimise existing functionality Produce clean, maintainable and well-documented code Essential Skills Eligible SC Clearance Strong commercial ServiceNow development experience Experience across multiple ServiceNow modules Advanced JavaScript and ServiceNow Scripting (Business Rules, Script Includes, Flow Designer etc.) Strong API and integration experience Good understanding of CMDB and ServiceNow data structures Experience delivering complex solutions with minimal supervision Strong focus on quality, maintainability and best practice Desirable ServiceNow Certified Application Developer (CAD) Experience with ServiceNow Data Foundations Contract Details £500 per day Inside IR35 Initial 3-month rolling contract Remote working with occasional client visits to Leeds and London Immediate start available Interview slots available this week

Career Opportunities: Lead Service Manager (11244) Requisition ID11244-Posted - Years of Experience (1) -Consulting- Where (1) Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Replyis able tohelp its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges andadviseson the way to make real impact - enabling its clients to deliver. Role Overview Glue Reply is a leading digital product design and delivery, data engineering, and integration consultancy in the UK, with a strong reputation for excellence across architecture, design, development, delivery, and service management. To support increasing demand from blue-chip clients and maintain its market-leading position, Glue Reply is seeking a Lead Service Management professional to join the team.This role is responsible for leading and managing a team of Service Delivery Technicians and Security Analysts, ensuring the efficient and effective delivery of services. As a key member of the Service Delivery team, the successful candidate will combine strong interpersonal skills with exceptional technical capability to deliver applications for Glue Reply customers. Responsibilities Oversee daily Service Delivery and Security Operations, ensuring adherence to established processes and procedures Lead and coordinate support teams to resolve incidents, problems, and service requests within agreed SLAs Monitor and manage services to ensure timely resolution of incidents and service requests Manage incident triage, escalation, and resolution in line with ITIL principles, including Major Incidents Coordinate software changes through stakeholder engagement and Change Enablement practices, supporting release readiness activities Act as the escalation point for complex technical issues, customer complaints, and critical P1 incidents, driving them to resolution Ensure organisational governance aligns with company policies, industry standards, and regulatory requirements Track, analyse, and report on KPIs and SLAs, identifying trends, bottlenecks, and opportunities for improvement Develop and maintain service delivery documentation, knowledge bases, SOPs, and implement best practices across service management processes Build strong stakeholder relationships, ensure high customer satisfaction, provide team leadership and guidance, and oversee ticket queues with effective workload prioritisation About the Candidate Strong leadership, coaching, and team-building capabilities, with the ability to inspire and motivate teams Solid understanding of Service Delivery, ideally aligned with ITIL Service Management practices Proven knowledge of ITIL processes, particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Strong understanding of Cyber Security principles and experience with SIEM tools Good knowledge of project and people management practices Experience working with Public Cloud platforms, ideally AWS Familiarity with CI/CD pipelines and DevOps tools including Jenkins, Ansible, and Git Experience with Linux-based operating systems and Agile development methodologies Excellent communication, organisational, and problem-solving skills, with a customer centric mindset and ability to manage multiple priorities in fast paced environments Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skincolour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence - all powered by advanced technology, data, AI and digital innovation. Clients value Baringa's collaborative approach and the way its teams integrate seamlessly - all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World's Best Management Consulting Firms. Our Operational Excellence team are looking for an experienced Business Analyst to join the team. Baringa has grown so fast, and it continues to grow rapidly. Those new joiners keep on coming! We are a global function supporting the firm as it enters new markets. We are re-architecting and evolving our cloud-based business systems and infrastructure. We are on a mission to develop great technology products, deliver great services, and protect the trust our people and clients place in us. We have installed a new operating system for ourselves, and rebooted what was a corporate IT department into a corporate technology company, transforming the way we work. Now we are building for the next era of work. AI is becoming part of the fabric of how Baringa operates, and we are developing the products and platforms that will help colleagues find knowledge, act on insight, navigate complexity, and get work done with greater speed, quality, and confidence. Some of this will be visible through intelligent experiences and agentic systems. Some of it will sit beneath the surface: data products, workflow platforms, integrations, automations, cyber security, governance, and the architecture that makes all of it safe, scalable, resilient, and useful. So much to build on, so much to progress. So much to deliver. So much to play for! Do you know what though? We are going to do it. All of it and more. We have the support to drive change. We have the belief. We are going to do great things. Come and join us! What you will be doing The Operational Excellence team sits within Technology & Cyber and acts as the bridge between process excellence and the ServiceNow Centre of Excellence. This is a highly visible role with the freedom to shape your own remit, influence how we work, and drive continuous improvement across the function. You'll work alongside the Head of Operational Excellence and the ServiceNow Centre of Excellence, partnering with stakeholders across Technology & Cyber to solve problems, streamline processes, improve service outcomes, and support the delivery of strategic initiatives. The role offers broad exposure, significant responsibility, and the opportunity to make a lasting impact on how Technology & Cyber operates. Having a heavy involvement in our ServiceNow roadmap alongside our developers. Creation of user stories, enhancements, defects and feature request that help shape how we deliver improvements and digital transformation across the business. An involvement in workshops, training and UAT for both colleagues and the wider business. Extending your scope to other team domains, with an initial focus on IT Services (our largest team in the Run domain) and aide us on our journey to be process-driven end-to-end. Map, document and re-design processes. Some of these processes will make it back to our ServiceNow COE to be automated, some will be mapped as-is and some will require people or process changes rather than technology changes - you will be key in all of it. Working across Plan, Build and Run. Simply put this means being able to shift between planning stages, business-as-usual and project related work. Be a champion of both Operational Excellence and ServiceNow COE. Automation, AI, Deflection and UX should be top of mind always. Help us to make data- driven-decisions. Your skills and experience A technology focused professional. Ideally with experience of ServiceNow, or similar platforms. Although more importantly - Positive, passionate, high-energy. Able to operate in a fast-paced, high-change environment with autonomy. Able to handle ambiguity. Good written and verbal communication skills. Exposure to Agile ways of working and tooling highly desirable. Knows what good looks like. Experience of working within a process and data driven environment. Not afraid to challenge the status quo. You'll bring fresh perspectives. You play nice with others. You are kind. You give respect, and you expect it in return. Ideally trained and qualified in business analysis or related. What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service. Flexible Working: We know that the 'ideal' work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave. Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us. Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We've introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice. Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company's success. Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. You can be a part of our 'Great Place to Work' - with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we've achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice . click apply for full job details

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our companyand customers from what's now to what's next.We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Job Description Mandatory Skills: Certified from FinOps.org, FinOps for DC knowledge, DCIM, CMDB / asset DB, hypervisor metrics, power monitoring, contracts & licenses management Role Description Skills: ROLE PURPOSE Deliver hands-on FinOps engineering for the organisation's on-premises estate, working under the FinOps Architect to implement cost visibility, data integration, reporting, and optimisation initiatives following the FinOps.org framework. Serve as the primary onshore engineering resource who connects data sources, builds dashboards, analyses usage patterns, identifies savings, and supports governance processes. Collaborate with all FinOps personas to embed cost accountability into day-to-day operations. As the onshore engineer, this role acts as the bridge between stakeholders (finance, engineering, operations) and the offshore engineering capacity, ensuring quality, context, and alignment with business priorities. FINOPS SCOPE OF WORK This role directly contributes to the following FinOps programme workstreams, aligned to FinOps.org's Inform, Optimise, and Operate lifecycle: Cost Visibility - Gain full visibility of on-premises infrastructure, licensing, and operational costs by establishing comprehensive data collection and integration from identified sources Data Source Identification & Setup - Identify, agree upon, and integrate all relevant cost data sources including CMDB, asset management, licensing portals, procurement systems, and infrastructure monitoring tools FinOps Maturity Baselining - Assess current FinOps maturity against the FinOps.org maturity model (Crawl Walk Run), identifying gaps and opportunities across tagging, savings, and cost governance Tagging & Allocation Gaps - Identify and remediate gaps in cost allocation, tagging, and labelling across on-premises assets to enable accurate chargeback, showback, and cost attribution Savings Identification - Discover potential savings opportunities through licence optimisation, hardware rightsizing, capacity rebalancing, decommissioning, and vendor renegotiation Cost Governance Gaps - Assess and strengthen cost governance processes including approval workflows, budget controls, anomaly detection, and policy enforcement Data Normalisation - Normalise cost data from disparate sources into a unified cost model, enabling consistent reporting across business units, environments, and service categories Usage, Pattern & Licence Analysis - Analyse infrastructure utilisation patterns, workload distribution, peak/off-peak trends, and software licence usage to identify waste and optimisation opportunities Cost Modelling & Economics - Define unit economics, cost-per-service models, TCO calculations, and amortisation schedules for on-premises infrastructure to enable informed decision-making Implementation Roadmap - Develop a prioritised roadmap of quick-wins (0-3 months), mid-term initiatives (3-6 months), and long-term transformations (6-12 months) based on value and feasibility Reporting & Dashboards - Design and recommend live/near-real-time cost dashboards with drill-down capabilities, trend analysis, anomaly alerts, and executive reporting views FINOPS PERSONA COLLABORATION As defined by FinOps.org, this role works with all key FinOps personas: Executives (CTO, CFO, CIO) - Present cost visibility dashboards, business cases for optimisation, and FinOps maturity roadmaps to drive strategic investment decisions Finance / Procurement - Collaborate on cost allocation models, chargeback/showback mechanisms, budgeting, forecasting, and vendor contract analysis for on-premises licensing Engineering / DevOps Teams - Partner on tagging strategies, resource utilisation analysis, rightsizing recommendations, and embedding cost-awareness into engineering culture Product Owners / Business Units - Provide unit economics and cost-per-service metrics to inform product decisions, capacity planning, and build-vs-buy analysis IT Operations / Infrastructure - Work on data source integration, asset management, capacity utilisation, and hardware lifecycle cost modelling Architecture & Governance - Align FinOps governance policies, cost guardrails, and architectural decisions with total cost of ownership (TCO) analysis Security & Compliance - Ensure cost data handling meets compliance requirements and that FinOps tooling adheres to organisational security policies KEY RESPONSIBILITIES Implement cost data integration from identified sources: CMDB, asset management, procurement systems, licence portals, and monitoring tools - building automated data pipelines where possible Build and maintain data normalisation processes to unify cost data from disparate systems into a consistent, queryable format for reporting and analysis Develop and maintain FinOps dashboards and reports: executive cost views, business-unit breakdowns, trend analysis, anomaly alerts, and licence utilisation reports using Power BI, Tableau, or Grafana Conduct usage, pattern, and licence utilisation analysis: identify underused licences, oversized hardware, idle resources, peak/off-peak patterns, and capacity rebalancing opportunities Support the FinOps Architect in maturity assessments: gather evidence, document current-state practices, score maturity against FinOps.org's Crawl/Walk/Run model, and track improvement progress Implement tagging and cost allocation improvements: work with IT operations to remediate tagging gaps, enforce naming conventions, and improve cost attribution accuracy Build cost models and unit economics calculations: TCO spreadsheets, cost-per-service models, amortisation schedules, and build-vs-buy analysis supporting the Architect's cost modelling work Identify and document savings opportunities: produce savings registers with quantified impact, effort estimates, and implementation recommendations for quick-wins and mid-term initiatives Coordinate with the offshore FinOps engineer: define tasks, review deliverables, ensure data quality, and provide business context for analysis being performed offshore Support FinOps governance processes: prepare materials for cost review meetings, track budget variances, maintain anomaly logs, and document governance decisions Produce regular FinOps reporting packs for stakeholders across all persona groups - executive summaries, detailed analysis for finance, and actionable insights for engineering teams Contribute to the FinOps implementation roadmap: track delivery of quick-wins, report progress on mid-term initiatives, and flag risks or dependencies TECHNICAL SKILLS & EXPERTISE Strong data engineering skills: SQL (advanced), Python or PowerShell for data extraction, transformation, and automation; experience with ETL/ELT pipelines Dashboard development: Power BI (preferred), Tableau, Grafana, or equivalent BI tools - building interactive dashboards with drill-down, filtering, and alerting Experience with on-premises infrastructure: server/VM inventory, storage systems, network hardware, and understanding of how these translate to cost line items Licence management knowledge: Microsoft EA/SCE, Oracle (processor-based, NUP), VMware vSphere/vSAN, Red Hat subscriptions - understanding true-up processes and optimisation levers Familiarity with CMDB and asset management tools: ServiceNow, BMC, Flexera, Snow - extracting and reconciling data across platforms Understanding of the FinOps.org framework: domains, capabilities, maturity model, and lifecycle phases (Inform/Optimise/Operate) Spreadsheet modelling: advanced Excel/Google Sheets for TCO calculations, cost projections, and scenario analysis Basic understanding of monitoring tools (Datadog, Dynatrace, SolarWinds, Prometheus) for correlating usage data with cost data SOFT SKILLS & COMPETENCIES Strong analytical and problem-solving mindset with meticulous attention to data quality and accuracy Excellent written and verbal communication skills - able to present findings to both technical and finance audiences Collaborative team player with the ability to work across distributed, multi-cultural teams Self-motivated with a continuous improvement mindset and eagerness to learn FinOps practices and tools Ability to work under pressure, manage priorities, and meet deadlines in a fast-paced environment Comfortable working with ambiguity - on-premises cost data is often incomplete, and creative problem-solving is essential QUALIFICATIONS & EXPERIENCE 4-7 years in IT infrastructure, cost management, data analytics, or financial operations with at least 2 years focused on cost visibility or FinOps practices Hands-on experience building cost dashboards and reports for multi-stakeholder audiences . click apply for full job details

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact This is an exciting opportunity to join Jacobs' Cyber Security team as an Endpoint Security & Exposure Management Engineer. You'll play a key role in reducing cyber risk by driving vulnerability remediation, strengthening endpoint security controls, and improving visibility of security exposure across a global technology estate. Working across infrastructure, cloud, desktop engineering, and security teams, you'll help ensure vulnerabilities are identified, prioritised, and remediated effectively while supporting key security capabilities including application control, privilege management, and endpoint hardening. If you're passionate about vulnerability management, exposure reduction, and delivering measurable security outcomes, this is an opportunity to make a real impact within a global organisation. Day to Day Lead vulnerability and exposure management activities across enterprise environments, ensuring security risks are identified, prioritised, and remediated effectively Work closely with technology teams to drive remediation programmes and reduce organisational cyber risk Support and enhance endpoint security capabilities, including application control, allowlisting, privilege management, and endpoint hardening Use data, reporting, and dashboards to provide visibility of cyber exposure, remediation performance, and security outcomes Assess emerging vulnerabilities and threats, providing risk-based recommendations and guidance to stakeholders Act as a trusted security partner across infrastructure, cloud, application, and operational teams, helping embed secure practices and improve resilience What You'll Bring Experience in cybersecurity, vulnerability management, security engineering, or endpoint security Strong understanding of risk-based vulnerability management and remediation prioritisation Experience working with vulnerability management platforms such as Tenable, Qualys, or Rapid7 Experience with ServiceNow Vulnerability Response or similar remediation workflow platforms Knowledge of endpoint security technologies including application control, privilege management, and endpoint protection A collaborative approach with strong stakeholder engagement and communication skills The ability to translate technical security risks into meaningful business outcomes Experience implementing Zero Trust principles Exposure to Microsoft Defender for Endpoint, Intune, Active Directory, and Entra ID Experience working within cloud environments including Azure, AWS, or Google Cloud Knowledge of frameworks such as NIST, ISO 27001, CIS Controls, Cyber Essentials Plus, and NCSC CAF Industry certifications including CISSP, CISM, Security+, GIAC, Microsoft Security, or ServiceNow certifications What's In It For You Shape how cyber risk is managed across a global organisation Take ownership of a critical vulnerability and exposure management capability Work with leading security technologies across endpoint, cloud, and enterprise environments Influence security strategy and drive measurable improvements to Jacobs' security posture Collaborate with talented cybersecurity, infrastructure, cloud, and engineering professionals around the world Enjoy genuine flexibility with remote and hybrid working options and no mandated office attendance requirements Be part of a team committed to innovation, continuous improvement, and security excellence A global network of expertise and opportunity A culture founded on safety, integrity, inclusion, and belonging Flexible working arrangements that support your well-being and potential Opportunities to make a real-world impact through our global giving and volunteering programs Up to 10% pension 24 days ( days bought) holidays Free medical and income protection insurance and many more! &Data Here's what you'll need Technical Skills Application control and allowlisting technologies Privilege management solutions Endpoint hardening methodologies Zero Trust security principles Endpoint security architecture Vulnerability & Exposure Management Vulnerability assessment and management Risk prioritization frameworks Patch and remediation management Security risk analysis Platforms & Technologies Microsoft Windows Server and Windows 11 Active Directory and Entra ID Microsoft Defender for Endpoint Cloud platforms (Azure, AWS, or Google Cloud) ServiceNow Vulnerability Response Scripting & Automation API integrations and workflow automation Security reporting and dashboard development Preferred Qualifications Experience implementing Zero Trust security controls. Experience with endpoint detection and response (EDR) platforms. Familiarity with security frameworks including: oNIST Cybersecurity Framework oCIS Controls oISO 27001 oNCSC Cyber Assessment Framework Experience with cloud security and hybrid infrastructure environments. Experience leading vulnerability remediation programs across multiple technology domains. Preferred Certifications GIAC Security Certifications Certified Information Security Manager (CISM) Microsoft Security Certifications Strong analytical and problem-solving skills. Excellent stakeholder management and communication abilities. Ability to translate technical risk into business impact. Strong organizational and prioritization skills. Collaborative approach to driving remediation and risk reduction. Continuous improvement mindset focused on measurable security outcomes. Success Measures Reduction in privileged access risk. Increased endpoint security control coverage. Reduction in critical and high-risk vulnerabilities. Improved vulnerability remediation performance and SLA compliance. Improved visibility of enterprise cyber exposure. Successful implementation of least-privilege principles across the endpoint estate. Measurable reduction in organizational attack surface and cyber risk Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals - all at a single global company. Find out more about life at Jacobs . We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging.Find out more about ourJacobs Employee Networks here . Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles. As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role. We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work. Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support .

Job Description Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic E - Energise and inspire A - Align across the enterprise D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join our HR Technology team as a Senior ServiceNow Developer and play a key role in transforming the colleague experience across Barclays. In this role, you'll design and deliver high impact ServiceNow HR Service Delivery solutions, working closely with HR and Technology stakeholders to shape architecture, drive agile delivery, and integrate with platforms such as Workday and the Microsoft ecosystem. Combining hands on development with technical leadership, you'll help set standards, improve performance and security, and deliver innovative solutions at scale, making this an exciting opportunity for someone passionate about modern HR platforms and meaningful enterprise transformation. To be successful as a Senior ServiceNow Developer, you should have experience with: Architecting and implementing ServiceNow platform and HR Service Delivery solutions at enterprise scale. Implementing NowAssist for Generative and Agentic AI use cases. Supporting infrastructure such as Workday, Entra, Microsoft Graph, Microsoft 365 (Teams, Copilot) at a working knowledge level. Some other highly valued skills may include: Experience designing conversational interfaces with Copilot. Experience working with zero copy data architectures. Experience designing and implementing end to end use cases with Workday. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based in either our Glasgow or Northampton office Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the Top Workplace in the area.

Barclays is seeking a Senior ServiceNow Developer to design and deliver HR Service Delivery solutions at enterprise scale, with hands-on development and technical leadership. The role involves integrating with Workday, Entra, and Microsoft 365, and leveraging NowAssist for AI use cases. The successful candidate will lead architecture decisions, implement secure coding practices, and collaborate with HR, Technology, and business stakeholders to drive scalable, secure, and high-performance

ServiceNow Service Mapping Specialist (Contract) Start Date: ASAP Duration: 6 months initially Pay Rate: £372 p/d (PLEASE NOTE: Employer NI is paid for by the client) Total Daily Earnings: £414 p/d (negotiable) (includes rolled up holiday) IR35 Status: Inside Location: Remote/1 day pw onsite in Coventry Our client is looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. The resource will work with Application Owners, Architects and Infrastructure teams to analyse application dependencies and create accurate end-to-end service maps aligned to the ServiceNow CSDM model. Key Responsibilities Analyse application architectures, infrastructure dependencies, credentials and access requirements. Design and build Service Maps for in-scope application services. Configure and modify Service Mapping patterns where required. Define and validate relationships between Business Services, Business Applications, Application Services, Technical Services and Infrastructure CIs. Work with application teams to validate service dependencies and map accuracy. Support testing and remediation of Service Mapping issues. Ensure service maps meet agreed acceptance criteria and provide visibility through ServiceNow Dependency Maps and Unified Maps. Required Experience Strong ServiceNow ITOM and Service Mapping experience. Experience with ServiceNow Discovery, CMDB and CSDM. Knowledge of application dependency mapping and service modelling. Experience creating and customising Service Mapping patterns. Ability to interpret application and infrastructure architectures and translate them into ServiceNow service maps. Expected Outcome Delivery of approved end-to-end service maps that provide clear visibility of relationships between infrastructure, applications and business services, enabling accurate impact analysis and faster issue resolution

We're Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world's potential. We're people-centric and here to power good.Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our companyand customers from what's now to what's next.We make it happen through the power of acceleration. Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don't expect you to 'fit' every requirement - your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Job Description Mandatory Skills: Certified from FinOps.org, FinOps for DC knowledge, DCIM, CMDB / asset DB, hypervisor metrics, power monitoring, contracts & licenses management Role Description Skills: ROLE PURPOSE Own the end-to-end FinOps strategy and architecture for the organisation's on-premises estate, following the FinOps Foundation (FinOps.org) framework across the Inform, Optimise, and Operate lifecycle phases. Define the cost visibility strategy, establish the data model and governance framework, lead maturity assessments, and architect the reporting and dashboard ecosystem. Serve as the primary FinOps authority, engaging all FinOps personas - from executives and finance through engineering and operations - to build a culture of cost accountability and data-driven infrastructure economics. This role bridges the gap between financial management and engineering, translating on-premises infrastructure complexity into clear cost models, unit economics, and actionable savings roadmaps. FINOPS SCOPE OF WORK This role directly contributes to the following FinOps programme workstreams, aligned to FinOps.org's Inform, Optimise, and Operate lifecycle: Cost Visibility - Gain full visibility of on-premises infrastructure, licensing, and operational costs by establishing comprehensive data collection and integration from identified sources Data Source Identification & Setup - Identify, agree upon, and integrate all relevant cost data sources including CMDB, asset management, licensing portals, procurement systems, and infrastructure monitoring tools FinOps Maturity Baselining - Assess current FinOps maturity against the FinOps.org maturity model (Crawl -> Walk -> Run), identifying gaps and opportunities across tagging, savings, and cost governance Tagging & Allocation Gaps - Identify and remediate gaps in cost allocation, tagging, and labelling across on-premises assets to enable accurate chargeback, showback, and cost attribution Savings Identification - Discover potential savings opportunities through licence optimisation, hardware rightsizing, capacity rebalancing, decommissioning, and vendor renegotiation Cost Governance Gaps - Assess and strengthen cost governance processes including approval workflows, budget controls, anomaly detection, and policy enforcement Data Normalisation - Normalise cost data from disparate sources into a unified cost model, enabling consistent reporting across business units, environments, and service categories Usage, Pattern & Licence Analysis - Analyse infrastructure utilisation patterns, workload distribution, peak/off-peak trends, and software licence usage to identify waste and optimisation opportunities Cost Modelling & Economics - Define unit economics, cost-per-service models, TCO calculations, and amortisation schedules for on-premises infrastructure to enable informed decision-making Implementation Roadmap - Develop a prioritised roadmap of quick-wins (0-3 months), mid-term initiatives (3-6 months), and long-term transformations (6-12 months) based on value and feasibility Reporting & Dashboards - Design and recommend live/near-real-time cost dashboards with drill-down capabilities, trend analysis, anomaly alerts, and executive reporting views FINOPS PERSONA COLLABORATION As defined by FinOps.org, this role works with all key FinOps personas: Executives (CTO, CFO, CIO) - Present cost visibility dashboards, business cases for optimisation, and FinOps maturity roadmaps to drive strategic investment decisions Finance / Procurement - Collaborate on cost allocation models, chargeback/showback mechanisms, budgeting, forecasting, and vendor contract analysis for on-premises licensing Engineering / DevOps Teams - Partner on tagging strategies, resource utilisation analysis, rightsizing recommendations, and embedding cost-awareness into engineering culture Product Owners / Business Units - Provide unit economics and cost-per-service metrics to inform product decisions, capacity planning, and build-vs-buy analysis IT Operations / Infrastructure - Work on data source integration, asset management, capacity utilisation, and hardware lifecycle cost modelling Architecture & Governance - Align FinOps governance policies, cost guardrails, and architectural decisions with total cost of ownership (TCO) analysis Security & Compliance - Ensure cost data handling meets compliance requirements and that FinOps tooling adheres to organisational security policies KEY RESPONSIBILITIES Define and own the on-premises FinOps strategy, architecture, and maturity roadmap aligned to the FinOps.org Inform -> Optimise -> Operate lifecycle Lead the FinOps maturity assessment (Crawl/Walk/Run) across tagging, savings identification, and cost governance - produce a baseline scorecard with prioritised improvement actions Architect the cost data model: identify and integrate all data sources (CMDB, asset management, procurement, licensing, monitoring), define normalisation rules, and establish the single source of truth for on-premises cost data Design cost allocation frameworks: define chargeback/showback models, tagging taxonomies, and cost attribution rules that enable accurate cost-per-business-unit, cost-per-service, and cost-per-environment reporting Develop unit economics and cost modelling: build TCO models, amortisation schedules, build-vs-buy comparisons, and cost-per-transaction metrics for on-premises infrastructure Lead savings discovery workshops across all FinOps personas: licence optimisation (true-ups, shelfware, harvesting), hardware rightsizing, capacity rebalancing, and decommissioning opportunities Architect the FinOps reporting and dashboard ecosystem: define requirements for live/near-real-time dashboards with executive views, drill-down capabilities, trend analysis, anomaly detection, and budget variance alerts Establish FinOps governance framework: cost approval policies, budget guardrails, anomaly response procedures, and regular cost review cadences with all persona groups Create the prioritised FinOps implementation roadmap: quick-wins (0-3 months), mid-term initiatives (3-6 months), and long-term transformation (6-12 months) based on value, feasibility, and stakeholder alignment Mentor and lead the FinOps engineering team (1 onshore + 1 offshore), establish engineering standards, and drive a culture of cost transparency and accountability across the organisation Present FinOps insights, savings opportunities, and governance reports to executive stakeholders (CTO, CFO, CIO) and lead regular FinOps review forums Stay current with FinOps.org framework evolution, contribute to the FinOps community of practice, and continuously refine methodologies for on-premises environments TECHNICAL SKILLS & EXPERTISE Deep expertise in on-premises infrastructure economics: server, storage, network, licensing (Microsoft EA, Oracle, VMware, Red Hat), data centre costs (power, cooling, space), and depreciation/amortisation models Strong understanding of the FinOps.org framework: Inform, Optimise, Operate lifecycle; FinOps Domains (Cost Allocation, Anomaly Management, Rate Optimisation, Usage Optimisation, etc.); FinOps maturity model (Crawl/Walk/Run) Experience with cost data integration from: CMDB (ServiceNow), asset management tools, procurement platforms, licence management tools (Snow, Flexera), and infrastructure monitoring (Datadog, Dynatrace, SolarWinds) Data modelling and analytics: SQL, Python/Pandas for cost data analysis; experience building normalisation pipelines and cost allocation engines Dashboard and reporting tools: Power BI, Tableau, Grafana, or custom BI solutions for real-time cost visibility and executive dashboards Understanding of ITIL asset and configuration management, hardware lifecycle management, and capacity planning methodologies Familiarity with FinOps tooling: Apptio, CloudHealth/VMware Aria, Flexera One, ServiceNow ITOM/ITFM, or custom-built cost management platforms Knowledge of hybrid/multi-cloud cost management to bridge on-premises FinOps with cloud FinOps practices where applicable SOFT SKILLS & COMPETENCIES Exceptional stakeholder management - able to influence executives, finance, engineering, and operations teams with equal credibility Strategic thinker who translates complex cost data into clear business narratives and actionable recommendations Strong leadership and mentoring ability - coaches and develops FinOps engineers and builds a cost-aware engineering culture Excellent presentation and communication skills - comfortable presenting to C-level audiences and leading governance forums Commercial acumen - understands P&L, depreciation, amortisation, OpEx/CapEx distinctions, and vendor contract structures . click apply for full job details

SDLC & Release Automation Java/Kotlin EngineerApplyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: We're looking for an enthusiastic & talented server side engineer, to join our high-impact teams inside Citi's CTO organisation. You'll sit within Developer Enablement, a group focused on innovation, productivity and automation of our strategic developer tools internal tools used across the bank.We embody modern best delivery best practices, experiment and ship fast, like a startup inside a global bank. Our mission is to drive productivity by streamlining/automating processes & make the best tools available for our 30k engineers. We are here to be opinionated and challenge processes and procedures making software delivery easier, more enjoyable and safer. At Citi's scale saving tens of minutes per day, equates to £10,000,000s of savingsWe believe happy engineers make the best engineers and are a technology managed department. Opportunity There are many exciting automation and simplification opportunities across the suite of strategic CTO owned tools related to developer release practices and SDLC alignment. Two closely related key strategic projects will require your expertise driving solutions are as follows: Release on Demand (RoD) is our strategic release management platform that makes it trivial to generate production run books & ServiceNow Changes with the click of a button. Built internally approximately three years ago the platform has quickly become our strategic release generation and deployment tool used across all lines of business. Last year it generated 60k releases and automated the deployment of approx. 65% of them. The tool is expanding at a rapid pace across the enterprise and is expected to double its release volumes for the third year running.RoD enables cultural change within development teams enabling them to move quickly but whilst maintaining codified quality gates to ensure the correct SDLC and procedural requirements of the firm are upheld, whilst driving industry best practices (DORA) SDLC Automation is a greenfield initiative that builds on the success we've had in automating the SDLC and takes it further. This blue-sky project looks at ways we can greatly improve the SDLC process at Citi, taking ideas like grading engineering teams and rewarding those who follow best practices, perhaps moving them from manual approval process to an automatic one. The use of Artificial Intelligence is planned to further automate and remove manual human led processes that add toil to the SDLC process Why you'll love working here: You get to work in the engineering focused part of the bank, the Chief Technology Office, building tools for other engineers You'll work and lead small, agile team, in an organisation led by technologists and use the latest AI tooling to complete your work. You'll impact the daily experience of tens of thousands of engineers at one of the largest engineering organisations in the world. Our culture runs on engineering craftsmanship. Leadership here actually understands what that means. We're proving what's possible inside a large organisation, and that means navigating some legacy alongside building the future. If you want everything perfect on day one, this isn't the right fit. If you want to help us get there, keep reading. The team is distributed across Belfast, Canada & London. You'll work closely with engineers across time zones and partner directly with product and platform leadership. What you will do Write code and deliver. You are a delivery focussed engineer for our back end services.That means contributing high-quality code regularly, not just reviewing other people's. You set the bar through your own work. Shape how we build. You'll have a real voice in our architecture and technical roadmap. Your opinion matters Stay ahead of GenAI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns, that's exactly the kind of thinking we want in the room. Be a team player. Thoughtful code reviews. Unblocking people when they're stuck. Sharing what you know. Your success here is tied to the team's success, not just your own output. Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done. You'll model it.What We're Looking For. What you should have A selection of the tools and capabilities required across our platforms. We value muti-disciplined polyglot engineers but also understand and support the need for specialisms too across the wider department. Proven experience delivering within technical projects Deep, hands-on experience building and running production-grade services. You're still writing code regularly. You're good at it Strong server-side engineering skills: Kotlin or Java (we're using Java 21), building and consuming RESTful APIs. Proficiency with relational and/or NoSQL databases: Couchbase, PostgreSQL or MongoDB. Highly Desirable skills Experience with event-driven architecture. Experience with microservice architecture Contract first Apis, such as swagger. Experience with message queuing systems: Apache Kafka. SRE/DevOps - Experience with scalability & Observability Understanding of containerization (Docker) and orchestration (Kubernetes). Familiarity with CI/CD tools and automated deployments. Comfortable collaborating with product, design, and UI engineers, product managers, and other stakeholders to understand requirements and deliver robust backend solutions. AI experience is highly desirable but not mandatory Tools you'll use (depending on role) Server : Kotlin, Java, Spring Boot, http4k, ktor, PostgreSQL, MongoDB, Apache Kafka, Docker, Kubernetes, Helm, Tekton, Harness Infra: OpenShift, Tekton, Harness, Mac or PC - It's up to you. Access to time-saving AI tools such as GitHub Copilot, Cognition.ai's Devin and Claude Code What we'll provide you This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 27 days annual leave (plus bank holidays) A discretional annual performance related bonus Private Medical Care & Life Insurance Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friendsVisit our Global Benefits page to learn more.Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

ITTRP Pvt Ltd in the United Kingdom is seeking an experienced ServiceNow TSOM Architect to design and lead enterprise-scale TSOM solutions across hybrid and multi-cloud environments. The role requires hands-on architectural delivery, strong ITOM/TSOM expertise, CMDB governance, and proven ability to drive observability, AIOps, and seamless integrations with Splunk, Dynatrace, AppDynamics, Azure Monitor and AWS CloudWatch.

Role We are seeking an experienced ServiceNow TSOM Architect to design and lead enterprise-scale Technology Service Operations Management (TSOM) solutions. The role involves architecting scalable IT Operations frameworks, implementing observability and AIOps capabilities, and driving operational excellence across hybrid and multi-cloud environments. The ideal candidate will possess strong expertise in ServiceNow ITOM/TSOM modules, enterprise integrations, CMDB governance, and operational automation. This is a client-facing role requiring technical leadership, stakeholder engagement, and hands-on architectural delivery. Responsibilities Design and implement end-to-end ServiceNow TSOM architecture aligned with enterprise IT Operations strategy Lead large-scale TSOM deployments across hybrid, cloud, and on-premise environments Architect solutions using: ITOM Discovery Service Mapping Event Management Operational Intelligence Cloud Observability AIOps Define integration frameworks with monitoring and observability platforms Ensure CMDB governance, data accuracy, and service mapping optimization Implement AIOps-driven event correlation, anomaly detection, and operational automation Establish governance standards, architectural best practices, and platform scalability measures Collaborate with business stakeholders, IT leadership, and operations teams Translate business requirements into scalable technical solutions Support solution estimations, technical proposals, and pre-sales initiatives Skills Strong expertise in ServiceNow TSOM and ITOM architecture Hands-on experience with: Discovery Service Mapping Event Management Operational Intelligence CMDB Experience integrating monitoring tools such as: Splunk Dynatrace AppDynamics Azure Monitor AWS CloudWatch Strong understanding of AIOps and observability frameworks Knowledge of hybrid cloud and enterprise infrastructure environments Experience with ServiceNow governance and upgrade strategies Excellent stakeholder management and communication skills Strong analytical and problem-solving abilities Preferred Experience in enterprise digital transformation programs Exposure to cloud-native observability platforms Familiarity with Agile and ITIL frameworks Pre-sales and solution consulting experience Knowledge of automation and orchestration tools Experience working within global enterprise environments Bachelor's degree in Computer Science, Information Technology, Engineering, or related field 5+ years of hands-on ServiceNow ITOM/TSOM architecture experience

Start Date: ASAP Duration: 60 Days Total Daily Earnings: Competitive (includes rolled up holiday) Employer NI: Paid by the client IR35 Status: Inside IR35 Location: London NOTE: SC Clearance is highly desirable Essential experience and skills: Candidates must demonstrate: Proven delivery experience across multiple Tanium modules rather than purely theoretical or sales-level knowledge. Strong understanding of endpoint management, endpoint security and enterprise IT operations. Practical experience with Tanium platform architecture, endpoint communications, Client Management, content distribution, targeting, RBAC, personas and troubleshooting. Strong experience in at least several of the following Tanium solution areas: Tanium Comply and Risk Experience deploying and validating Tanium Clients across Windows and Linux estates. Good understanding of Windows endpoint administration, services, registry, MSI and executable installation behaviour, permissions, file systems, scheduled tasks, certificates and software-detection methods. Experience designing or operating enterprise patch-management and software-distribution processes. Experience troubleshooting endpoint connectivity, firewall, proxy, DNS, certificate and segmented-network issues. Strong understanding of cyber-security fundamentals, including vulnerability management, configuration compliance, attack-surface reduction, secure administration and least privilege. Experience producing customer-facing designs, implementation plans, operating procedures and technical reports. The following would be advantageous: Tanium Certified Administrator - TCA or other advanced Tanium technical certification. Experience with both Tanium Cloud and Tanium on-premises architecture. Experience migrating customers from SCCM/Microsoft Configuration Manager, Ivanti DSM, ManageEngine Endpoint Central or comparable tooling. Advanced PowerShell scripting and automation experience. Experience using REST APIs and JSON-based configuration or deployment models. Experience creating, reviewing or migrating enterprise software packages. Knowledge of Windows Installer technology, application detection, dependencies, return codes, reboot handling and rollback. Experience designing patch rings, maintenance windows, deployment waves and exception processes for enterprise server and workstation estates. Experience with vulnerability-management and compliance frameworks such as CIS, NIST or DISA STIG. Experience integrating Tanium with ServiceNow, ITSM, CMDB, SIEM, identity or reporting platforms. Experience working in operational technology, manufacturing, healthcare, public-sector, defence or other highly controlled environments. Understanding of virtualisation, VDI, server-build and OS-provisioning processes. Experience with Microsoft technologies such as Active Directory, Entra ID, Intune, Defender and Azure. Experience working with Linux platforms. Familiarity with enterprise network segmentation, proxies, firewalls, load balancing and certificate-based communications. German-language capability would be beneficial for some customer engagements but is not mandatory. Experience mentoring engineers or providing technical assurance across parallel delivery workstreams. Broader consulting experience covering current-state assessment, migration design, roadmap development, stakeholder management and operational handover. Soft Skills: Experience producing customer-facing designs, implementation plans, operating procedures and technical reports. Ability to lead technical workshops and explain complex technical subjects to both technical and non-technical stakeholders. Strong analytical and problem-solving capability. Ability to work independently, manage competing priorities and deliver to agreed outcomes with limited supervision. Professional written and verbal communication skills in English. Experience working in controlled enterprise environments with formal change, testing, evidence and acceptance requirements. Curo Services endeavour to respond to all applications. However, this may not always be possible during periods of high volume. Thank you for your patience. Curo Resourcing Ltd acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Solution Architect Location: London - 2/3 days on site Duration: 04/05/2027 Rate- £506 MUST BE PAYE THROUGH UMBRELLA Key Responsibilities Lead and manage software development projects using Java, Python, Typescript, AWS, React JS, Angular, and other technologies. Collaborate with cross-functional teams to define project scope, objectives, and deliverables. Create the high-level design (or solution architecture documents) for the business requirements. Produce several option papers and work with architecture community and forums to get the designs approved. Proficient using architectural principles and patterns, variety of solution types, detailed design patterns, best practices, integration choices etc. Design solutions reducing technical debt with futuristic solutions aligning to enterprise architecture and vision. Aim to reuse the existing applications, services, and data, wherever possible. Work with cross-functional teams to deliver the defined scope, objectives, and deliverables on technical grounds. Facilitate communication between stakeholders, development teams, and other departments. Ensure adherence to software development lifecycle (SDLC) processes and best practices. Develop detailed project plans, including timelines, resource allocation, and risk management strategies. Monitor project progress, identify potential issues, and implement corrective actions as needed. Provide technical guidance and support to development teams. Prepare and present project status reports to stakeholders. Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Qualifications Strong Insurance domain working experience, london market experience will be added advantage. Strong technical experience in Architecture, Design and Development. Strong technical background with expertise in .Net, Java, Python, Typescript, AWS, React JS, and Angular. Proven experience managing end-to-end project lifecycles. Exceptional leadership and team management skills. Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills. Skills Software Architecture REST API Development Java, Python, Typescript, AWS, React JS, and Angular SDLC with Agile Methodologies, Scrum Issue Resolution ServiceNow, Confluence, JIRA Risk Management Project Management Team Leadership Stakeholder Communication Insurance Domain Experience

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice. We are looking for a proactive and customer-focused IT Support Analyst (2nd Line) to join our IT team in our Sustainable Distribution Centre in Northampton. This role is ideal for someone who enjoys solving technical challenges, improving user experiences, and contributing to business critical IT projects in the cutting edge logistics facility. What we offer: Base salary of £39,339.24 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year Opportunity for Unpaid Leave Up to 10 days international remote working Free Eye Test Employee Referral Scheme Cycle to Work scheme Critical Illness Cover Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition On Site Mental health First Aiders Employee benefits i.e., Free eye test , up to 25% off gym membership, high street vouchers Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service, Health Cash Plan, Karo Health. Tailored development and career opportunities Key Responsibilities 1. IT Infrastructure Support Manage local site IT projects from initial planning through to successful delivery. Work with project teams to transition new solutions into Business as Usual (BAU), ensuring documentation is completed and maintained. Provide 2nd line support for users, hardware, software, and network services across multiple locations through ServiceNow, telephone, and email channels. Investigate and resolve infrastructure issues relating to software, hardware, and networking in a timely manner. Perform network troubleshooting, including IP addressing, VLANs, wireless technologies, switching, routing, protocols, and diagnostic tools. Support ongoing maintenance activities including system updates, service packs, hotfixes, and software upgrades. Ensure endpoint security and anti virus solutions remain current across the IT estate. Share knowledge with colleagues, support the development of 1st line teams, and collaborate with 3rd line specialists to continually broaden technical expertise. Maintain clear, accurate, and consistent technical documentation and work instructions. Adhere to IT governance, change management processes, and operational policies. Participate in out of hours support activities where required. Provide on site support during normal business hours. 2. Stakeholder Support (On Site) Deliver a high quality, customer focused support experience to employees and stakeholders. Build strong working relationships across departments to understand operational needs and improve service delivery. Provide clear technical guidance and advice to users of varying technical abilities. Support senior stakeholders, VIP users, and business critical functions with professionalism and discretion. Manage stakeholder expectations effectively, ensuring requirements are clearly understood and communicated. 3. Project & Initiative Delivery Contribute to IT and operational projects including technology rollouts, upgrades, migrations, and infrastructure improvements. Assist with planning, testing, and implementation of new technologies and solutions. Work collaboratively with internal IT teams and external suppliers to achieve successful project outcomes. Identify opportunities for automation, process optimisation, and service enhancement. Support continuous improvement initiatives that increase efficiency, reliability, and customer satisfaction. 4. Continuous Improvement Stay up to date with emerging technologies, industry best practice, and market trends. Recommend and implement improvements that enhance operational effectiveness and customer experience. Continuously review processes and procedures to drive efficiency, innovation, and service excellence. Key Requirements Industry recognised IT qualification (MCSE or equivalent experience). ITIL Foundation knowledge, including Incident, Request, and Change Management processes. Experience working within a 2nd line IT support environment. Strong understanding of networking fundamentals including TCP/IP. Experience supporting Active Directory and Microsoft Entra user and group administration. Strong troubleshooting and diagnostic skills across hardware, software, and infrastructure environments. Experience with cloud based device management solutions such as Microsoft Intune or 42Gears. Infrastructure experience including cabling, hardware replacement, and network equipment support. Understanding of disaster recovery and business continuity principles. Experience managing or contributing to technical projects. Ability to independently investigate issues and implement effective solutions. Excellent customer service and service delivery focus. Strong attention to detail and ability to maintain accurate documentation. Excellent verbal and written communication skills, adapting communication style to different audiences. Ability to balance technical requirements with wider business and customer needs. Flexible, adaptable, and eager to learn new technologies. Full UK driving licence with willingness to travel occasionally within the UK. Strong understanding of network architecture, including DNS, reservations, and traffic management. Knowledge of resilient infrastructure design, including power, networking, and communications redundancy. Advanced experience supporting Zebra label printers, including ZPL configuration and troubleshooting. Experience with barcode scanning technologies and warehouse operations environments. Experience supporting senior business stakeholders and external customer representatives. Ability to challenge existing processes and implement best practice improvements. Experience working with third party suppliers and managing service delivery outcomes. Strong awareness of IT security principles and risk management practices. Understanding of Health & Safety requirements, RAMS, vendor management, and site compliance processes. Subject Matter Expert (SME) knowledge in one or more technical disciplines, with experience coaching colleagues and producing standard operating procedures. Experience handling escalated and complex technical incidents. We thank all applicants for their interest, however, only those under consideration will be contacted. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI generated responses during the interview process. Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential. Yusen Logistics are proud to be a 'Disability Confident Committed' employer.