40 jobs found

Ashe Consulting in the United Kingdom seeks a Senior Pensions Administrator to join a growing partnership of actuaries and pension administrators. The role delivers a full pension administration service to clients, ensuring accuracy, efficiency, and timely processing. Flexibility in working hours is available in some cases. The successful candidate will handle Final Salary (DB) schemes where possible and contribute to all aspects of administration, including benefits calculation, queries, and

This partnership of consulting actuaries and administrators' is looking for a Senior Pensions Administrator to join their recently expanding team. The purpose of the role is to provide a full pension administration service to clients and customers in an accurate, efficient and timely manner. Ideally they are looking for candidates who have previous experience of administering of Final Salary (DB) Occupational Pension schemes. To be successful for this role you will need to provide full administrative support for a number of different pension schemes. You will be involved in all aspects of administration including calculating and processing members' benefits, answering pension queries, liaising with client contacts, checking the work of colleagues within the team when required and providing support for the administration manager. This opportunity will provide you with the ability to learn within a highly skilled team and they offer full training on the pensions schemes that they administer plus excellent career development opportunities. In some circumstances, they are also able to offer flexible working hours. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pensions Schemes, Third Party Pensions Administrators / Consultancies & Pensions Software & Systems & Pensions Payroll/Accounts.

Senior Pension AdministratorApplylocations: GB Glasgowtime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR105171 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role will work on a hybrid basis from our office in Glasgow. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Aptia is seeking a Senior Pension Administrator in Glasgow to support clients and scheme members with complex queries and calculations. You will peer review, coach, and check calculations for junior team members, and advise on procedural and legislative changes while supporting client relationships. The role offers a hybrid work arrangement from our Glasgow office, with opportunities to contribute to budgeting and process improvements within a busy client portfolio.

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency and enhance financial security. Position We are looking for an experienced Pensions Administrator to support clients and scheme members with complex queries and calculations. The role is based in Leatherhead on a hybrid working basis. Responsibilities Communicate with clients and scheme members on complex queries via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensure errors, omissions and complaints are handled as per agreed procedures and within appropriate timescales. Monitor project income and work with your manager to ensure client projects are delivered on plan and to budget. Identify opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified, costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon their implications. Qualifications Experience liaising with clients and trustees. Ability to perform complex pension calculations and peer review other calculations to a high standard of accuracy. Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem solving skills. Ability to analyse and improve processes. Relevant professional qualification (e.g., PMI) - desirable. EEO Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Aptia UK Limited is seeking an experienced Pensions Administrator based in Leatherhead. The role involves supporting clients and scheme members with complex queries and performing precise pensions calculations. The ideal candidate will possess a strong knowledge of DB schemes, UK legislations, and demonstrate excellent client liaison skills. This position offers a hybrid working model, aligning with our commitment to create a diverse and equitable work environment.

Senior Pension AdministratorApplylocations: UK Leatherhead: UK Edinburgh: UK Glasgow: UK Exeter: UK Londontime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104496 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements The Role Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is a hybrid position where you will work from any Aptia office as well as from your home address. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Senior Pension AdministratorApplylocations: UK Chichestertime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR104473 About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Are you an experienced Pensions Administrator looking for a fresh challenge? In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members.You will use your technical knowledge to advise on procedural and legislative changes, and support client relationships through budgeting and process improvement. This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location. What you'll be doing: Communicating with clients and scheme members on complex queries when required via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Performing complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and non-automated manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, able to discuss and act upon the implications. What we're looking for Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In-depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem-solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable.If you are interested in this role and then we'd love to hear from you. Please go ahead and click apply and to submit your CV. How to apply If you are interested in this role, then we'd love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Aptia Group in Chichester is seeking an experienced Senior Pension Administrator to manage complex client queries and oversight of pension calculations. You will support colleagues, advise on regulations, and improve processes in a hybrid work environment. The ideal candidate will possess strong analytical skills, knowledge of UK pensions legislation, and relevant qualifications. Join us to help make pensions simpler for clients!

Role Summary In this role you will play a key role in supporting clients and scheme members on complex queries and calculations, as well as using your expertise to peer review, coach and check calculations for more junior team members. You will use your technical knowledge to advise on procedural and legislative changes and support client relationships through budgeting and process improvement. Location This role is hybrid aligned to our offices in Chichester, but may be some flexibility on location. Responsibilities Communicating with clients and scheme members on complex queries via letter, email and telephone. Gain a thorough understanding of the scheme details administered in the team and ensure activities are processed in line with the scheme rules. Perform complex pensions calculations, enter pensions data and answer enquiries to the required standard using both automated and manual/system processes across a wide range of member or scheme events. Perform checking activity as required to support team members, and use MI reporting to monitor progress for member, client and scheme event work. Ensuring errors, omissions and complaints are handled as accordance with agreed procedures and within appropriate timescales. Monitoring project income and work with your manager to ensure client projects are delivered on plan and to budget. Identifying opportunities to generate additional revenue within your client group, ensuring requests for additional work are identified and costs calculated and confirmed. Keep abreast of technical developments, procedural and legislative changes, and be able to discuss and act upon the implications. Qualifications Experience liaising with clients and trustees. Ability to perform complex pension calculations, and the ability to peer review other calculations to a high standard of accuracy. Strong knowledge of member calculation processes, Defined Benefit (DB) scheme knowledge, scheme types and governing legislation issues. In depth knowledge of UK pensions legislation. Good communication skills, both written and verbal. Strong analytical and problem solving skills. Able to analyse and improve processes. Relevant professional qualification (e.g. PMI) - desirable. Equal Opportunity Statement Aptia is committed to creating a diverse, inclusive and equitable work environment. We are an equal opportunity employer and aim to attract and retain the best people without regard to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Aptia Group is looking for a Senior Pension Administrator to support clients and scheme members with complex queries and calculations. The successful candidate will utilize their technical knowledge for procedural changes and ensure compliance with UK pensions legislation. This is a hybrid position allowing work from any Aptia office or home. Candidates with strong analytical skills and a relevant professional qualification are encouraged to apply.

AON PLC is seeking a Senior Pensions Administrator in Birmingham. This hybrid role combines both virtual and office work, providing key administration support and expertise to both internal and external clients. The ideal candidate possesses strong attention to detail and excellent communication skills. You will be expected to monitor team activities, produce reports, and actively contribute to improving processes within the team. Aon promotes continuous learning and offers a comprehensive benefits package to enhance work-life balance.

Posting Description Job Title - SENIOR PENSIONS ADMINISTRATOR Do you have strong attention to detail and commitment to provide ongoing quality? Do you prioritise customer satisfaction to achieve service level agreements? This is a hybrid role with the flexibility to work both virtually and from our Birmingham office - Monday to Friday! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like You will be required to provide high quality administration support for internal and external clients, being a technical expert in the team and sharing your expertise by: Being a SME for processes, clients, systems, and tools and being proficient in processing and checking. Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions. Producing and analysing reports as required for internal and external clients and requirements. Identifying issues with processes handled in teams and driving a process to find and implement solutions. Implementing changes to tools and documentation needed to support effective service delivery. Increasing the level of processing knowledge and driving continuous improvement in all areas of processing. Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. Sharing best practice with colleagues through process and tool training. Taking part in both internal and external audits. Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager. Coordinating and participating in projects that will impact the work of teams and domains. Building strong relationships with client teams, client representatives and third-party providers. Achieving team and individual targets (KPIs, SLAs, quality targets). Contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues). Maintaining required technical knowledge and behavioural standards and expertise, especially all regulatory and statutory requirements. Performing additional tasks as requested by your manager. How this opportunity is different Every day, our colleagues make a difference to people's lives, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. As part of our diverse and established team, you'll bring valuable skills and expertise to Aon, including previous experience in an operations environment, and a positive can do attitude to engage and manage your team. At Aon, you will be able to enhance your current skills, while continuing to learn new ones as full training & support is provided. Knowledge of pensions is an advantage, but not essential to be successful. Having the opportunity to work virtually and in an office environment, ensures you are supported during your Aon induction through direct interaction with colleagues, trainers, and your manager, while still having the flexibility of agile working if required. Recognising the value to colleague engagement of being able to work side by side with other colleagues, and the stability towards client service through sharing knowledge and best practice, Aon has maintained its office base in Birmingham to ensure you are not isolated, and benefit from the supporting network that is Aon United. We work smartly in a hybrid environment, requiring you to be in the office more than 1 day per week which supports your on going development and training needs. Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career. You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company. Skills and experience that will lead to success Team player, who can work to tight deadlines. Strong communication skills, both verbal and written. Strong attention to detail and commitment to provide ongoing quality. Effective problem solving and analytical skills, including identifying solutions and making recommendations Ability to effectively plan, prioritise and execute tasks. Including, the ability to adapt to shifting priorities, demands and timelines How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Ontapjobsearch in the United Kingdom is seeking an experienced SIPP Pensions Administrator for a hybrid role in Portsmouth. You will set up SIPPs, manage contributions and transfers, and handle complex cases while ensuring statutory reporting and quality control. The role offers hybrid working, strong development opportunities, and benefits including exam support and career progression. A good fit for someone with pensions experience aiming to grow within a supportive team.

Band4 Single Point of Access (SPA) Senior Administrator Hours: 37.5 hours per week, Monday to Friday ShiftPattern: Rotationalshifts of 8:00am - 4:00pm and 10:00am - 6:00pm. Flexibilityis required to support the ongoing development of the service, including participation in weekend working as the service evolves. An exciting opportunity has arisen for an experienced and motivated administrator to join the Senior Administration Leadership Team within the Single Point of Access (SPA). The SPA is CSHSurrey's central Referral Management Centre and the first point of contact for referrals and patients into a range of services. As one of two Senior Administrators, you will play a key role in supporting the day-to-day operational management of the service, leading a team of approximately 11 administrative staff to ensure the delivery of a responsive, efficient, and high-quality referral management and administration service. Please note that Visa sponsorship is not available for this position. Candidates must possess valid UK right-to-work documentation. Main duties of the job Working closely with the Administration Leadership Team and wider operational teams, you will provide day-to-day supervision, support staff development, coordinate workloads, and promote a positive team culture. You will be responsible for quality assurance processes, waiting list management, monitoring performance against key standards, and identifying opportunities to improve processes and patient pathways. We are looking for an enthusiastic and experienced individual with excellent organisational, communication, and interpersonal skills. You will be confident using a range of IT systems, have a keen eye for detail, and be able to prioritise competing demands within a fast-paced environment. You should be proactive, adaptable, and committed to delivering an excellent service for patients, referrers, and clinical teams. This is an excellent opportunity for someone who enjoys leading by example, supporting colleagues, and driving continuous improvement within a dynamic and evolving service. About us CSHSurrey are part of the NHS and are Surrey's longest established NHS community services provider, so our employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%. Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes. We CARE about our staff through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice elects employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation; if you are a passionate, person-focused individual then apply to join CSH Surrey today! We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team. Job responsibilities Please review the uploaded Job Description for the full requirements of the role. Support the Administration Manager in the delivery of services across the locality and in developing CSH Surrey wide standardised administration processes. Participate in the development and up dating of standard operating procedures (SOPs) for all administrative processes. To plan, coordinate and manage the workflow within the wider administration team in collaboration with other senior administrators and the Administration Manager. Acting as the day to day supervisor of a designated group of administrators, monitoring delivery of the workflow, allocating and checking work to ensure an efficient and effective admin service is provided to all clinicians and clinical team managers in a timely manner. Allocating and re allocating tasks on a daily basis as required as organisational priorities change. Contribute to the process of rota planning and flexible working within the team to ensure that work flow is managed between different tasks on all sites and that reception areas are covered at all times. Ensure that all public and professional enquiries are dealt with by the administrative team in an efficient, polite and confidential manner and/or passed onto the relevant member of staff for action. Provide data to inform the staffing plan to recruit & develop admin staff in line with changing business needs and budget, participating in the recruitment tasks; sitting on interview panels and inducting new members of staff. Provide the starters induction and leavers processes of admin personnel; liaising with HR and IM&T as appropriate to ensure that all processes and resource logs are accurately maintained, with assets, resources and access to IT systems managed to information governance and other policy standards. Participate in the communication and information cascade to administrators within the hub via team meetings and other communications methods. And to maintain good communications with clinicians and managers in relation to the administration and customer services provided by the team. Responsible for the formal supervision and performance development reviews of a delegated group of administrators from within the locality, identifying training and skills development needs to feed the training plan devised by the Admin Manager, to ensure that individuals within the admin team have the knowledge and skills required to perform and deliver their specified job tasks. Evaluate, monitor and support the development of skills within the administrative team to enable the full range of tasks to be completed as required. Providing advice and guidance as appropriate and alerting the Admin Manager to any additional support or action required, to achieve the skills gain required. To prioritise and take responsibility for own work load recognise and support colleagues who need guidance and assistance. Support the Admin Manager in the implementation and monitoring of annual leave and absence management processes, statutory and mandatory training attendance and other HR policies for the administration team within the locality. Alerting any issues to the Admin Manager. Maintain securely the personnel records of hub administrators and clinical personnel on behalf of clinical managers, in accordance with the confidentiality policy and data protection act. Maintain emergency contact details for emergency planning and safe working practices of peripatetic staff purposes. To participate in the initial stages of performance management, grievance and discipline procedures, when appropriate. Participate in the investigation of any internal or external complaints relating to the administration service in line with the CSH Surrey complaints policy. Person Specification Experience Proven experience of delivering a wide range of administration tasks to a high standard in a patient/service focused environment. Some supervisory experience in a patient/service focused environment delivering services to a number of people and managing workload priorities. Experience of contributing to the development of teams. Experience of the delivery of objectives within a constantly changing environment. Experience of change management. Setting up and using IT data collection formats and databases to produce reports for management information. Knowledge of data protection legislation. Knowledge of business management procedures. Experience of staff supervision to include workload management, setting objectives, implementing and monitoring performance indicators, performance reviews/appraisals and performance management. Knowledge/experience of HR policies and processes. Experience of risk management. Involvement in audit and in setting up and monitoring projects/new developments and an understanding of quality issues. Experience of understanding service level agreements and key performance indicators and their correlation to business aims and objectives. Skills Ability to act on own initiative and independently within policies and procedures, referring to manager as required. Intermediate Microsoft Office including Word, Excel, Outlook and PowerPoint. Advanced keyboard skills for the regular use of computer systems/ able to touch type. Good numeracy skills with ability to interpret and understand financial concepts. Able to identify and implement service improvements working with others to achieve efficiencies. Excellent interpersonal and communication skills, with experience of dealing with people at all levels. Strong organisational skills, able to deliver agreed objectives within an agreed timeframe. Able to manage conflict or/and difficult situations and challenge behaviours to improve performance using influencing and other communication skills. Problem solving skills. Excellent attention to detail. Advanced Microsoft Office. Qualifications Educated to A level, NVQ level 3, RSA Higher diploma with a good basic education to include maths and English. Or a good basic education to include Maths and English plus evidence of administrative knowledge and skills equivalent to level of qualification. Willingness to train / develop further skills. Personal Attributes Professional, flexible, positive, persuasive, motivational, diplomatic. Pro active and innovative Team Player. Other . click apply for full job details

We have an exciting new opportunity for a Senior Pension Administrator to join our growing team. This is a permanent, full time role that can be based in our Liverpool or Leeds office, working on a hybrid basis. Join us at a genuinely exciting moment for pension administration within Barnett Waddingham. As part of the rapidly growing Howden employee benefits business, opportunities for development have never been stronger. We are investing in our people, our teams and our operating model, creating clear routes for progression and long rewarding careers. Responsibilities Has a thorough understanding of the trust deed and rules for each scheme Carrys out complex benefit calculations and tasks and deals with more complex pension queries Checks work of other team members, ensuring accuracy and compliance with scheme rules, internal procedures and controls and legislation Authorises benefit payments Checks pensioner payrolls, including calculation of net pay, arranges payments and preparation of year end returns Liaises with authorities including DWP, HMRC, The Pensions Regulator and the Information Commissioner Monitors scheme cashflow requirements and arranges investments / disinvestments as required Supporting team leader and training junior team members Qualifications In depth knowledge of both DB and DC occupational pension schemes Has a clear understanding of how the PPF operates and the nature and type of compensation Has a thorough understanding of the stages involved and projects to be completed in relation to the PPF assessment period Has a good understanding of the stages involved and projects to be completed in relation to the PPF assessment period Benefits Competitive discretionary annual bonus Generous pension scheme Core benefits for you including private medical cover, life assurance, group income protection, and up to 30 days holiday per year with holiday trading A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance - we pay up to 50% of your gym/sports membership (up to 50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts Accessibility We are a Disability Confident Employer. If you require reasonable adjustments or want more information on accessibility, please click here.

Hybrid working Experienced SIPP Pensions Administrator. This is a really exciting time to join the company, with fantastic new clients & contracts enabling company growth, we can offer personal development opportunities available, including internal team management opportunities. Key Responsibilities Set up new SIPPs and manage key processes such as contributions, transfers, and drawdown benefits Handle complex transactions, escalated cases, and statutory reporting Perform quality checks and provide technical guidance to team members Assist with training, mentoring, and developing team knowledge Support process improvements to enhance efficiency and service standards Build strong client relationships and manage complex queries professionally Ensure compliance with relevant regulations and maintain accurate records Skills & Attributes Excellent attention to detail and high accuracy Strong communication and interpersonal skills Proactive, supportive team player Confident in managing workloads and meeting deadlines Proficient in Microsoft Office Experience & Knowledge Prior experience in pension administration, particularly SIPPs Knowledge of pensions legislation and HMRC regulations is an advantage Relevant pensions qualifications (or working towards) are beneficial Benefits We can offer exam support, career development, Hybrid working, as well as work around 'school hours' if desired. £30,000 - £40,000 + Bonus DOE