Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
20/07/2026
Full time
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an opportunity for an experienced data analyst to work with Newlon’s Business Intelligence Lead ensuring that all data is accurate, reliable and trusted enabling the delivery of quality reports.
To include:
Business intelligence – gathering data and ensuring data quality to provide residents, colleagues and decision makers with accurate information.
Reporting – creating engaging and informative reports and present findings to decision makers to support the delivery of excellent services, the maintenance of high-quality homes and the ability to make efficient and effective decisions.
Benchmarking – comparing Newlon’s performance with other organisations to demonstrate areas of good practice and identify opportunities for improvement.
Insight – applying your critical thinking and communication skills to interpret data, identify trends and anomalies, and provide high-quality analysis.
You will work in partnership with the IT and service teams and provide ongoing assurance to managers and senior leaders with regards to data quality and improvement.
With proven experience of working in a data driven environment on large datasets, you will have strong analytical and critical thinking skills, along with strong Microsoft Excel skills and a naturally inquisitive approach to problem-solving. You will have proven experience of data entry into IT systems using a variety of computer databases, an eye for detail and a thorough understanding of data analysis and data modelling.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website:
www.newlon.org.uk/vacancies
Closing date: 23:59 on Tuesday 4 August 2026
Interviews will be held in person at our offices in Hale Village on Monday 17 August 2026
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.
No agencies please.
11707AWJNR £30k - 40k per year Junior Business Analyst Hybrid after probation Are you looking to kick start your career in IT and business analysis? Do you have a passion for technology, problem solving, and improving business processes? Our client is seeking an ambitious Junior IT Business Analyst to join their Global Integration Team, supporting business operations across the EMEA region. This is an outstanding opportunity to gain hands on experience working on international IT projects within a fast paced global logistics organisation. Working alongside experienced Business Analysts and technical specialists, you'll help deliver technology solutions that improve business performance while developing valuable skills in systems analysis, project delivery, and stakeholder management. This role is ideal for a recent graduate or someone with up to two years' experience who is eager to learn and build a long term career in Business Analysis. Key Responsibilities Support senior Business Analysts with gathering and documenting business requirements through meetings and workshops. Produce and maintain project documentation, including Business Requirement drafts, User Manuals, Process Maps, and training materials. Assist with business process mapping to ensure new system developments align with operational workflows. Participate in User Acceptance Testing (UAT), executing test scripts, recording defects, and supporting business users during testing. Act as a communication link between EMEA business users and technical IT teams, ensuring project information is clearly understood. Assist with project administration by tracking milestones, updating project documentation, and preparing progress reports for stakeholders. You will have: A genuine interest in technology, business systems, and global logistics. Strong analytical and problem solving skills with the ability to think logically. Excellent written and verbal communication skills. Great attention to detail with the ability to spot inconsistencies within data and documentation. A proactive attitude with a willingness to learn from experienced colleagues while confidently managing your own workload. Qualifications & Experience 0-2 years' experience within an IT, business, or logistics environment (including internships, placement years, or graduate experience). A degree in Business Administration, Information Technology, Logistics, or a related discipline is desirable. Good working knowledge of Microsoft 365, particularly Excel. Experience with Visio or PowerPoint would be advantageous. A basic understanding of how software systems interact, including APIs, databases, or cloud based systems. An interest in project delivery methodologies such as Agile or Waterfall. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
29/07/2026
Full time
11707AWJNR £30k - 40k per year Junior Business Analyst Hybrid after probation Are you looking to kick start your career in IT and business analysis? Do you have a passion for technology, problem solving, and improving business processes? Our client is seeking an ambitious Junior IT Business Analyst to join their Global Integration Team, supporting business operations across the EMEA region. This is an outstanding opportunity to gain hands on experience working on international IT projects within a fast paced global logistics organisation. Working alongside experienced Business Analysts and technical specialists, you'll help deliver technology solutions that improve business performance while developing valuable skills in systems analysis, project delivery, and stakeholder management. This role is ideal for a recent graduate or someone with up to two years' experience who is eager to learn and build a long term career in Business Analysis. Key Responsibilities Support senior Business Analysts with gathering and documenting business requirements through meetings and workshops. Produce and maintain project documentation, including Business Requirement drafts, User Manuals, Process Maps, and training materials. Assist with business process mapping to ensure new system developments align with operational workflows. Participate in User Acceptance Testing (UAT), executing test scripts, recording defects, and supporting business users during testing. Act as a communication link between EMEA business users and technical IT teams, ensuring project information is clearly understood. Assist with project administration by tracking milestones, updating project documentation, and preparing progress reports for stakeholders. You will have: A genuine interest in technology, business systems, and global logistics. Strong analytical and problem solving skills with the ability to think logically. Excellent written and verbal communication skills. Great attention to detail with the ability to spot inconsistencies within data and documentation. A proactive attitude with a willingness to learn from experienced colleagues while confidently managing your own workload. Qualifications & Experience 0-2 years' experience within an IT, business, or logistics environment (including internships, placement years, or graduate experience). A degree in Business Administration, Information Technology, Logistics, or a related discipline is desirable. Good working knowledge of Microsoft 365, particularly Excel. Experience with Visio or PowerPoint would be advantageous. A basic understanding of how software systems interact, including APIs, databases, or cloud based systems. An interest in project delivery methodologies such as Agile or Waterfall. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. With your specialism in Software Engineering, you will have a tailored learning development journey bespoke to your role, meaning you are prepared for whatever the day throws at you, whilst learning key skills and gaining industry specific accreditations along the way. Application Requirements An interest in building a career as a Software Engineer where you will be up skilling on a prestigious and highly sought after, Enterprise Applications Development Platform. A predicted 2:1 or First University degree is required. Any students studying any degree are welcome to apply, however, a foundational understanding of traditional programming languages, including programming constructs, semantics, and data structures are essential. Right to work in the UK unsponsored for the duration of the programme.Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Commuting distance of Bridgend and a desire to remain in the area long term. Must be able to be on site a minimum of three days a week. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as a "Pega" Software Engineer. Pega is a leadinglow-code application development platformused to build workflow automation and case management solutions.The platform helps companies automate work, connect systems, and build smarter processes, allowing businesses to work faster, avoid mistakes, and deliver better experiences. This role presents a long-term career opportunity to join our client as full time employees following completion of the Grayce Programme. What You'll Be Doing Gather requirements from senior stakeholders across all areas of the organisation to understand business needs and create user stories. Work effectively as part of agile project teams, engaging with Project Managers, Business Analysts, UX Designers, Testers and Product Owners to help scope out and deliver end to end projects. Create and manage case management application Configure Pega application including case types, data models, UI screens, flows, data transforms, activities, and decision rules. Understand core Pega concepts - cases, stages, steps, data pages, data transforms, flows, and assignments. Learn Pega's rule resolution and class structure so you understand how rules are picked at runtime. Practice building case lifecycle workflows using stages and processes, including alternate stages and exception handling. Get hands on with UI building blocks - sections, layouts, controls, dynamic UI, and harnesses. Learn how to integrate with external systems using Connect REST, Connect SOAP, and data pages as integration layers. Translate user stories into Pega case management configurations Perform unit testing, ensuring compliance with Pega guardrails standards. Assistin troubleshooting, debugging, andoptimizingexisting Pega applications, including support for deployments and post-release checks. Engage in continuous learning through Pega Academy modules and contribute to internal knowledge sharing. What Makes a Great Grayce Consultant Curiosity and problem solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
29/07/2026
Full time
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. With your specialism in Software Engineering, you will have a tailored learning development journey bespoke to your role, meaning you are prepared for whatever the day throws at you, whilst learning key skills and gaining industry specific accreditations along the way. Application Requirements An interest in building a career as a Software Engineer where you will be up skilling on a prestigious and highly sought after, Enterprise Applications Development Platform. A predicted 2:1 or First University degree is required. Any students studying any degree are welcome to apply, however, a foundational understanding of traditional programming languages, including programming constructs, semantics, and data structures are essential. Right to work in the UK unsponsored for the duration of the programme.Grayce is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Commuting distance of Bridgend and a desire to remain in the area long term. Must be able to be on site a minimum of three days a week. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as a "Pega" Software Engineer. Pega is a leadinglow-code application development platformused to build workflow automation and case management solutions.The platform helps companies automate work, connect systems, and build smarter processes, allowing businesses to work faster, avoid mistakes, and deliver better experiences. This role presents a long-term career opportunity to join our client as full time employees following completion of the Grayce Programme. What You'll Be Doing Gather requirements from senior stakeholders across all areas of the organisation to understand business needs and create user stories. Work effectively as part of agile project teams, engaging with Project Managers, Business Analysts, UX Designers, Testers and Product Owners to help scope out and deliver end to end projects. Create and manage case management application Configure Pega application including case types, data models, UI screens, flows, data transforms, activities, and decision rules. Understand core Pega concepts - cases, stages, steps, data pages, data transforms, flows, and assignments. Learn Pega's rule resolution and class structure so you understand how rules are picked at runtime. Practice building case lifecycle workflows using stages and processes, including alternate stages and exception handling. Get hands on with UI building blocks - sections, layouts, controls, dynamic UI, and harnesses. Learn how to integrate with external systems using Connect REST, Connect SOAP, and data pages as integration layers. Translate user stories into Pega case management configurations Perform unit testing, ensuring compliance with Pega guardrails standards. Assistin troubleshooting, debugging, andoptimizingexisting Pega applications, including support for deployments and post-release checks. Engage in continuous learning through Pega Academy modules and contribute to internal knowledge sharing. What Makes a Great Grayce Consultant Curiosity and problem solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. As an AI Consultant, you'll follow a tailored learning journey designed specifically for your role - equipping you with the technical skills, consultancy mindsets and industry recognised accreditations needed to excel in a rapidly evolving space. Application Requirements: Minimum predicted 2:1 degree. All degree backgrounds are welcome, but you'll need an understanding of programming concepts, such as constructs, semantics and data structures. A strong interest in building a career in AI solution development, working with leading edge tools used across global organisations. Experience with Python is helpful, but skills in other programming languages are equally valued. Curiosity about AI technologies, including LLMs, SLMs and emerging agentic AI tools. Familiarity with prompt engineering, or a willingness to learn. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as an AI Analyst. In this exciting entry level position, the successful candidate will help explore how emerging AI technologies can transform end to end business processes, enhance customer and employee experiences, and unlock new ways of working beyond traditional automation. Working closely with senior engineers, solution architects, and stakeholders from across the business, the Graduate AI Analyst will gain exposure to cutting edge AI tools, contribute to real world use cases, and develop the foundations needed for a successful career in enterprise AI solution delivery. What You'll Be Doing Build hands on expertise with Microsoft Copilot Studio 365 and Microsoft Azure Foundry services to support the design, configuration, testing, deployment and maintenance of AI agents and conversational solutions. Work closely with senior engineers and solution architects to learn best practices, delivery approaches and tooling across the AI capability. Contribute to the creation and maintenance of AI assets, including prompts, agent configurations and documentation, aligned with agreed governance and standards. Support and help facilitate workshops, discovery sessions and requirements gathering activities with business and IT stakeholders. Build a working understanding of Large Language Models (LLMs) and Small Language Models (SLMs), including when and how they should be used effectively in an enterprise environment. Participate in prompt engineering, drafting, testing and refining prompts under guidance to ensure solutions are safe, consistent and high quality. Become an active member of agile delivery teams -participating in stand ups, refinement, retrospectives and contributing to sprint goals and deliverables. What Makes a Great Grayce Consultant Curiosity and problem-solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
29/07/2026
Full time
Grayce specialises in delivering technology-driven change and transformation for some of the UK's most ambitious organisations. For over a decade, we have partnered with FTSE 100 and FTSE 250 companies to deploy high-performing early career talent across engineering, infrastructure, and digital transformation programmes. Our Accelerated Development Programme offers a structured, fast-track route into industry. You will gain hands on experience working with modern technologies, supporting software delivery, infrastructure, and IT operations in real client environments. You will typically work with one client at a time, delivering meaningful outcomes in a professional, client facing environment. Alongside this, you will complete a minimum of six industry recognised accreditations, with clear progression pathways and salary growth as you develop. As an AI Consultant, you'll follow a tailored learning journey designed specifically for your role - equipping you with the technical skills, consultancy mindsets and industry recognised accreditations needed to excel in a rapidly evolving space. Application Requirements: Minimum predicted 2:1 degree. All degree backgrounds are welcome, but you'll need an understanding of programming concepts, such as constructs, semantics and data structures. A strong interest in building a career in AI solution development, working with leading edge tools used across global organisations. Experience with Python is helpful, but skills in other programming languages are equally valued. Curiosity about AI technologies, including LLMs, SLMs and emerging agentic AI tools. Familiarity with prompt engineering, or a willingness to learn. About the Opportunity This is a fantastic opportunity to join one of our clients; a global, Specialist Insurance firm, with headquarters in London and Houston, and with a rapidly growing team in Bridgend, Wales. Working as Grayce Consultants, you will be deployed to our client to join their Product Engineering team, as an AI Analyst. In this exciting entry level position, the successful candidate will help explore how emerging AI technologies can transform end to end business processes, enhance customer and employee experiences, and unlock new ways of working beyond traditional automation. Working closely with senior engineers, solution architects, and stakeholders from across the business, the Graduate AI Analyst will gain exposure to cutting edge AI tools, contribute to real world use cases, and develop the foundations needed for a successful career in enterprise AI solution delivery. What You'll Be Doing Build hands on expertise with Microsoft Copilot Studio 365 and Microsoft Azure Foundry services to support the design, configuration, testing, deployment and maintenance of AI agents and conversational solutions. Work closely with senior engineers and solution architects to learn best practices, delivery approaches and tooling across the AI capability. Contribute to the creation and maintenance of AI assets, including prompts, agent configurations and documentation, aligned with agreed governance and standards. Support and help facilitate workshops, discovery sessions and requirements gathering activities with business and IT stakeholders. Build a working understanding of Large Language Models (LLMs) and Small Language Models (SLMs), including when and how they should be used effectively in an enterprise environment. Participate in prompt engineering, drafting, testing and refining prompts under guidance to ensure solutions are safe, consistent and high quality. Become an active member of agile delivery teams -participating in stand ups, refinement, retrospectives and contributing to sprint goals and deliverables. What Makes a Great Grayce Consultant Curiosity and problem-solving mindset Strong communication and collaboration Adaptability in fast paced environments Interest in technology and continuous learning Why Work for Us Locations Locations are updated regularly based on client demand. This opportunity is based in Bridgend, Wales. Gain hands on experience working full time, on site with leading organisations, supported by structured training and industry aligned development. Delivery Work directly with a client, delivering high quality outcomes in a professional, client facing environment. Receive dedicated coaching and support throughout your placement and development journey. Progression Complete a minimum of six industry recognised accreditations, with clear pathways for career progression and salary growth. Access our Employee Assistance Programme, offering 24/7 confidential support across financial, legal, health, and wellbeing areas. Our salaries are dictated by location and client
Responsibilities Assist customers with questions relating to supported software and platforms, ensuring all work is carried out in line with company processes, policies, and customer SLAs/OLAs. Manage our proactive monitoring software on a day-to-day basis, including logging, investigating, and resolving related service desk tickets in accordance with service guidelines. Log and update tickets accurately, maintaining detailed records of all incidents, requests, and customer interactions. Provide advanced first-line support and take ownership of more complex technical issues, escalating to the appropriate teams where required. Communicate effectively, both verbally and in writing, with customers, third-party suppliers, and internal teams. Build and maintain positive working relationships with colleagues, supervisors, customers, and external partners. Support and mentor other Service Desk team members, sharing knowledge and helping to maintain high service standards. Take an active role in your own professional development, continually building the skills and knowledge needed to perform the role effectively. Support the delivery of the company's proactive services and assist with wider Service Desk operations as required. Travel to customer sites across the UK when required to meet business needs. Work from customer sites when required, providing on-site support and maintaining excellent customer relationships. Requirements Experience of working in a technical customer service IT support role in a 1st/2nd line capacity Exceptional customer services skills Exposure to working to SLAs Experience of working in a fast paced working environment Full and valid UK driver's license A good understanding/working knowledge of Windows Operating Systems(7, 8.1, 10, 11), Microsoft Office, AV Products, PC/server security, LAN, Exchange, Active Directory A good understanding of IT support principles; e.g. desktop, networks, infrastructure Ability to use desktop software and applications- word processing, spreadsheets and graphics Office 365 experience Excellent telephone manner and customer engagement skills Proactive approach to workload and customer needs. Strong prioritisation, time management and troubleshooting skills A basic understanding of Apple Technologies SCCM/Intune experience Excellent customer service, communication and interpersonal skills- able to build and establish good working relationships internally and externally Good numeracy/literacy skills Practical problem solving and negotiation skills A relevant technical qualification Experience with ServiceNow Experience with Autotask Experience with Datto RMM Core Competencies Demonstrates expertise in technical customer service support, particularly in 1st/2nd line roles, with a strong focus on Windows Operating Systems, Office 365, and proactive problem-solving. Capable of building positive relationships with customers and colleagues while managing service desk operations and adhering to SLAs.
29/07/2026
Full time
Responsibilities Assist customers with questions relating to supported software and platforms, ensuring all work is carried out in line with company processes, policies, and customer SLAs/OLAs. Manage our proactive monitoring software on a day-to-day basis, including logging, investigating, and resolving related service desk tickets in accordance with service guidelines. Log and update tickets accurately, maintaining detailed records of all incidents, requests, and customer interactions. Provide advanced first-line support and take ownership of more complex technical issues, escalating to the appropriate teams where required. Communicate effectively, both verbally and in writing, with customers, third-party suppliers, and internal teams. Build and maintain positive working relationships with colleagues, supervisors, customers, and external partners. Support and mentor other Service Desk team members, sharing knowledge and helping to maintain high service standards. Take an active role in your own professional development, continually building the skills and knowledge needed to perform the role effectively. Support the delivery of the company's proactive services and assist with wider Service Desk operations as required. Travel to customer sites across the UK when required to meet business needs. Work from customer sites when required, providing on-site support and maintaining excellent customer relationships. Requirements Experience of working in a technical customer service IT support role in a 1st/2nd line capacity Exceptional customer services skills Exposure to working to SLAs Experience of working in a fast paced working environment Full and valid UK driver's license A good understanding/working knowledge of Windows Operating Systems(7, 8.1, 10, 11), Microsoft Office, AV Products, PC/server security, LAN, Exchange, Active Directory A good understanding of IT support principles; e.g. desktop, networks, infrastructure Ability to use desktop software and applications- word processing, spreadsheets and graphics Office 365 experience Excellent telephone manner and customer engagement skills Proactive approach to workload and customer needs. Strong prioritisation, time management and troubleshooting skills A basic understanding of Apple Technologies SCCM/Intune experience Excellent customer service, communication and interpersonal skills- able to build and establish good working relationships internally and externally Good numeracy/literacy skills Practical problem solving and negotiation skills A relevant technical qualification Experience with ServiceNow Experience with Autotask Experience with Datto RMM Core Competencies Demonstrates expertise in technical customer service support, particularly in 1st/2nd line roles, with a strong focus on Windows Operating Systems, Office 365, and proactive problem-solving. Capable of building positive relationships with customers and colleagues while managing service desk operations and adhering to SLAs.
About the Role: Grade Level (for internal use): 09 Application Deadline: 25th July, 2026 Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities: Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For: Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem solving, time management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience: Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements: This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst
29/07/2026
Full time
About the Role: Grade Level (for internal use): 09 Application Deadline: 25th July, 2026 Program Overview: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria. Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine practical work experience with the completion of a relevant qualification. For example, this could be the CFA. The Practice: When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You will be part of a team that produces high quality fundamental research based on established criteria, you have the opportunity to ask probing questions to senior corporate executives, and interact with the global investor community. With offices in 26 countries, rating $47.5 trillion in debt, and with nearly 1,400 credit analysts, S&P Global Ratings is an important part of the world's financial infrastructure and has played a leading role for more than 150 years in providing investors and financers the information they need to more easily, quickly and efficiently provide capital to businesses and governments. The Business Practice Groups include: Corporates, Public Finance, Financial Institutions, Structured Finance, Sovereign and International Public Finance, and Infrastructure. This position will be with our Government team within our Sovereign and International Public Finance practice. Key Responsibilities: Conduct credit and recovery analysis for various companies and services provided to corporate, institutional, and governmental clients, ensuring accuracy and attention to detail. Evaluate the creditworthiness of organizations, focusing on their ability to meet financial obligation. Provide timely and precise quarterly financial statistical and data analysis, demonstrating strong organizational skills. Assist in reporting, research, and presentation development, leveraging analytical skills to support research and analysis. Collaborate with the team on execution improvements and ad-hoc writing projects, fostering a collaborative and inclusive work environment. Utilize AI technologies to analyze large datasets and derive actionable insights, integrating them into existing analytical frameworks. What We're Looking For: Required Qualifications and Experience: Completion of a minimum undergraduate degree by August 2026, with a strong academic record. All majors welcome, including Accounting, Business Administration, Engineering, Economics, Finance, Math, Public Policy, Quantitative Analysis, Data and Statistics. Proficiency in Excel and other Microsoft Office products (Word, Outlook, PowerPoint), demonstrating the ability to handle data and presentations effectively. A proactive mindset and adaptability, essential for thriving in a dynamic environment influenced by advancements in artificial intelligence and technology. Intellectual curiosity, with a keen interest in learning and applying new knowledge in credit analysis. Ability to conduct independent analysis and research, showing initiative and resourcefulness. Strong relationship building skills, emphasizing collaboration and effective communication with team members. Strong storytelling skills, able to take complex data insights and turn them into engaging narratives that resonate with and inform our stakeholders. Demonstrated problem solving, time management, attention to detail, and organizational abilities. Fluency in English and the primary language of the hiring location. All employees are required to work from the office a minimum of 2 days per week. We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer. Additional Preferred Qualifications and Experience: Familiarity with AI technologies or tools, including Machine Learning Algorithms, Natural Language Processing Tools, and/or Robotic Process Automation, reflecting a forward-thinking approach. Right to Work Requirements: This role is limited to persons with indefinite right to work in the country where this job has been posted for. Please note no visa sponsorship is available for the position. About S&P Global Ratings At S&P Global Ratings, our analyst
About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
29/07/2026
Full time
About The Delta Group We are Europe's leading visual communications specialist delivering dynamic multichannel marketing services to brands and retailers across the globe. Our model combines insight, creative, production, execution and optimisation to provide clients with a broad range of effective and impactful point-of-purchase visual communications. We are invested in understanding the complex and dynamic challenges facing brands and retailers and our services are specifically designed to navigate this complexity and boost competitiveness across multiple markets and languages. We're owner-managed and independent, leading small teams of influential thinkers, meaning that we have the agility of a small business but the resources of a large one. Our belief is that in a changing industry, we must be a company that can change with it. Role Overview The IT Support Analyst Apprentice is an entry-level, first-line support role focused on delivering excellent customer service and being the welcoming, helpful face of IT for The Delta Group. This role is ideal for someone starting their IT career who is enthusiastic, approachable, eager to learn, and ready to help colleagues with day-to-day technology issues. Reporting to the Senior Support Analyst, with a dotted-line into and day-to-day guidance from the IT Systems & Support Engineer, the role will provide basic first-line support, log and triage tickets, help users with common IT requests, and escalates issues to the IT Systems & Support Engineer where further technical knowledge is required. The successful person will be the first to step forward when someone needs help, whether that is at the desk, over the phone, through the service desk, or when a colleague walks into the room. Key Responsibilities First-Line IT Support & Customer Service Be the first point of contact for colleagues needing IT help, providing a friendly, helpful, and professional service Welcome users who visit the IT area and take ownership of understanding what they need Log, update, and manage basic incidents and service requests through the service desk system Provide basic first-line support for common issues such as passwords, access, printers, laptops, mobile devices, and Microsoft 365 Escalate issues promptly to the IT Systems & Support Engineer when further technical support is required User Support, Equipment & Day-to-Day Tasks Support basic setup of laptops, desktops, mobile phones, headsets, monitors, and other IT equipment Assist with new starter setups, leaver checks, desk moves, and equipment handovers under guidance from the IT team Help users connect to Wi-Fi, printers, meeting room equipment, and standard business applications Carry out simple checks and routine support tasks to keep equipment organised, labelled, asset-recorded, and ready for use Keep users informed, reassure them where needed, and make sure they know what will happen next Service Desk, Communication & Escalation Record clear notes on tickets so the IT team can understand the issue and what action has already been taken Prioritise requests appropriately and ask for help when unsure Communicate clearly and politely with users, avoiding jargon wherever possible Follow up with users to confirm issues are resolved or to provide updates on progress Learn when to resolve, when to ask questions, and when to elevate first to the IT Systems & Support Engineer Learning, Development & Good IT Practice Complete apprenticeship learning, training tasks, and development activities alongside the day-to-day role Learn the basics of Microsoft 365, Windows, device management, networking, printing, and IT security Follow IT processes, security guidance, and company policies when supporting users Ask questions, take notes, and build confidence by learning from the wider IT team Develop strong habits around communication, documentation, accuracy, and customer care Documentation & Administration Keep basic records accurate, including ticket updates, asset management records, equipment allocations, equipment loans, and user requests Help maintain simple how-to guides, checklists, and notes for common support tasks Support the IT team with routine administration and follow-up tasks Make sure work is documented clearly so colleagues can pick up or understand the next step Team Support & Positive Attitude Support the IT team with small tasks, equipment checks, meeting room checks, and general day-to-day activity Be proactive in offering help rather than waiting to be asked Show energy, curiosity, and a willingness to get involved Take pride in giving colleagues a good experience of IT support Represent the IT team positively by being visible, approachable, and ready to help Skills, Knowledge and Experience Essential A genuine interest in IT and a desire to build a career in technology Strong customer service mindset and confidence speaking with people face to face, by phone, and through written updates Friendly, approachable, and willing to be the first person to help when someone needs support Basic understanding of computers, mobile devices, Microsoft Office, and common workplace technology Good attention to detail and willingness to follow processes carefully Positive attitude, reliability, and willingness to learn from others Desirable Previous experience in customer service, retail, hospitality, helpdesk, or another people-focused role Basic experience helping family, friends, school, college, or work colleagues with IT issues Interest in Microsoft 365, Windows, Apple devices, networking, cyber security, or technical support Working towards, or interested in completing, an IT apprenticeship or related qualification Personal Attributes Warm, polite, and confident when speaking to colleagues at all levels Naturally helpful and quick to offer support when someone needs assistance Curious, enthusiastic, and keen to learn how things work Patient with users who may be frustrated, busy, or unsure how to explain the issue Organised, reliable, and able to follow instructions carefully Positive, visible, and proud to represent the IT team in a professional way Key Interfaces Senior Support Analyst IT Systems & Support Engineer IT Support, Infrastructure, and Security Teams Colleagues across office, production, warehouse, and site teams HR and managers involved in starters, movers, and leavers Training provider, apprenticeship coach, or external learning support where applicable Our Commitment to Diversity, Equality and Inclusion The Delta Group is an equal opportunities employer and welcome all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.
Go back Rotherham Doncaster and South Humber NHSFT Information Management and BI Business Analyst The closing date is 07 August 2026 The post holder will play a key role in proactively developing the effective use and interpretation of information to support Rotherham Doncaster and South Humber (RDaSH) NHS Foundation Trust. The role encompasses collation, analysis and interpretation of information and reporting requests across a wide variety of operational services, development of routine and ad hoc reports presented in a clear and understandable format and supporting managers and clinicians in defining their information requirements to meet strategic, operational and clinical needs To provide support a high quality information management service and engage with clinicians, senior managers and colleagues from a wide range of teams and services to support them in their use and interpretation of information. Business analysis of clinical and management information and reporting requests to support business planning and performance improvement. Main duties of the job Main duties of this post is to undertake business analysis and scoping for new information and reporting requirements The postholder will be expected to collate, analyse and interpret clinical and management information requests from a wide variety of sources and across a range of operational services The postholder will work with tools such SQL, Power BI and SSRS andwill need to proactively engage with colleagues in the Trust and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships. The postholder will be expected to provide technical expertise to staff within the Information team and other colleagues as appropriate on a range of topics, for example, highly complex queries to extract datasets, creating reports, using advanced features of reporting systems/software About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: To find out more about working for RDaSH and the fantastic benefits we offer visit our website: We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: The main terms and conditions of service can be found here: Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications Person Specification Qualifications Degree Level Qualification Equivalent NHS Experience Evidence of continuing studies or professional development Experience Appropriate Demonstrable experience in information-related business analysis role Significant experience of data evaluation and interpretation Experience of presenting information in written reports so that it can be easily understood Experience in the use of database extraction tools to develop complex queries Experience of pulling together data from a wide range of sources and presenting information in a meaningful way Proven experience of dealing with information requests, interpreting highly complex data sets Knowledge Knowledge of relational database management system Knowledge of reporting tools Knowledge of health service data A clear understanding of the NHS and its performance frameworks An expert knowledge of business processes to support operational delivery Experience in the technical design and implementation of BI solutions Experience in NHS information flows, hospital systems and applications Experience in NHS commissioning data sets Skills/ Abilities High level of numeracy and demonstrable ability to analyse and interpret data Excellent analytical and problem solving skills Ability to communicate complex statistical information in a manner that can be easily understood Ability to manage a substantial area of work under own initiative Ability to plan and prioritise own workload, liaise and negotiate with 'customers' to agree and adjust work plans Ability to deal with broad ranging requests for information and assimilate into clearly defined work areas Ability to identify relevant unknown factors and limitations specific to the available data Highly proactive and innovative style of working Experience using Microsoft SQL Proficiency in Microsoft Office Suite and Internet Explorer to search for information Ability to focus in stressful situations and work effectively under pressure. Experience of Power BI Ability to write clear and concise technical and user oriented documentation. Additional Requirements Good written and verbal presentation skills Perseverance and committed to putting in extra effort when necessary to achieve important goals Uses own initiative Able to concentrate for prolonged periods Resilient, work under pressure to tight deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Rotherham Doncaster and South Humber NHSFT
29/07/2026
Full time
Go back Rotherham Doncaster and South Humber NHSFT Information Management and BI Business Analyst The closing date is 07 August 2026 The post holder will play a key role in proactively developing the effective use and interpretation of information to support Rotherham Doncaster and South Humber (RDaSH) NHS Foundation Trust. The role encompasses collation, analysis and interpretation of information and reporting requests across a wide variety of operational services, development of routine and ad hoc reports presented in a clear and understandable format and supporting managers and clinicians in defining their information requirements to meet strategic, operational and clinical needs To provide support a high quality information management service and engage with clinicians, senior managers and colleagues from a wide range of teams and services to support them in their use and interpretation of information. Business analysis of clinical and management information and reporting requests to support business planning and performance improvement. Main duties of the job Main duties of this post is to undertake business analysis and scoping for new information and reporting requirements The postholder will be expected to collate, analyse and interpret clinical and management information requests from a wide variety of sources and across a range of operational services The postholder will work with tools such SQL, Power BI and SSRS andwill need to proactively engage with colleagues in the Trust and other key contacts to achieve a shared understanding of information requirements and support the development of effective working relationships. The postholder will be expected to provide technical expertise to staff within the Information team and other colleagues as appropriate on a range of topics, for example, highly complex queries to extract datasets, creating reports, using advanced features of reporting systems/software About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are dedicated to the development of our our people and hold a learning half day every month for our colleagues. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: To find out more about working for RDaSH and the fantastic benefits we offer visit our website: We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: The main terms and conditions of service can be found here: Job responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications Person Specification Qualifications Degree Level Qualification Equivalent NHS Experience Evidence of continuing studies or professional development Experience Appropriate Demonstrable experience in information-related business analysis role Significant experience of data evaluation and interpretation Experience of presenting information in written reports so that it can be easily understood Experience in the use of database extraction tools to develop complex queries Experience of pulling together data from a wide range of sources and presenting information in a meaningful way Proven experience of dealing with information requests, interpreting highly complex data sets Knowledge Knowledge of relational database management system Knowledge of reporting tools Knowledge of health service data A clear understanding of the NHS and its performance frameworks An expert knowledge of business processes to support operational delivery Experience in the technical design and implementation of BI solutions Experience in NHS information flows, hospital systems and applications Experience in NHS commissioning data sets Skills/ Abilities High level of numeracy and demonstrable ability to analyse and interpret data Excellent analytical and problem solving skills Ability to communicate complex statistical information in a manner that can be easily understood Ability to manage a substantial area of work under own initiative Ability to plan and prioritise own workload, liaise and negotiate with 'customers' to agree and adjust work plans Ability to deal with broad ranging requests for information and assimilate into clearly defined work areas Ability to identify relevant unknown factors and limitations specific to the available data Highly proactive and innovative style of working Experience using Microsoft SQL Proficiency in Microsoft Office Suite and Internet Explorer to search for information Ability to focus in stressful situations and work effectively under pressure. Experience of Power BI Ability to write clear and concise technical and user oriented documentation. Additional Requirements Good written and verbal presentation skills Perseverance and committed to putting in extra effort when necessary to achieve important goals Uses own initiative Able to concentrate for prolonged periods Resilient, work under pressure to tight deadlines Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Rotherham Doncaster and South Humber NHSFT
Northrop Grumman Corp. (AU) is seeking a skilled analyst in Greater London. The role requires UK citizenship and involves gathering business requirements, producing documentation, and collaborating with multidisciplinary teams. Key qualifications include strong analytical skills, excellent communication, and the ability to manage competing priorities. The role offers flexible working options and various benefits such as private healthcare and performance-related bonuses.
29/07/2026
Full time
Northrop Grumman Corp. (AU) is seeking a skilled analyst in Greater London. The role requires UK citizenship and involves gathering business requirements, producing documentation, and collaborating with multidisciplinary teams. Key qualifications include strong analytical skills, excellent communication, and the ability to manage competing priorities. The role offers flexible working options and various benefits such as private healthcare and performance-related bonuses.
End Date Sunday 16 August 2026 Salary Range £44,901 - £49,890 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Help us identify and respond to threats before they become incidents. Threats rarely arrive neatly packaged with all the information needed to make a decision. As a Protective Threat Intelligence Analyst, you will help identify, assess and respond to threats that could affect our people, operations, customers and reputation. We provide clear, practical intelligence to support decision making, from emerging risks through to live incidents, working closely with internal teams and external partners across government, law enforcement and industry. This is a highly operational role. You will conduct intelligence collection, research and analysis, support live incidents, and work closely with physical security, executive protection, cyber, fraud and insider threat teams to understand emerging threats and support decision making. No two weeks are the same. You could be supporting a live incident, assessing activist activity, researching organised criminal threats or briefing stakeholders on emerging risks. Success in this role requires strong research, critical thinking, writing and presentation skills, and the ability to turn complex information into clear, actionable insight. JOB TITLE: Protective Threat Intelligence Analyst SALARY: £44,901-£54,879 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in our Bristol Hub What you'll be doing: Conduct intelligence collection and analysis, assessing source credibility, intent and relevance. Identify and assess threats that could impact colleagues, sites, operations or reputation. Apply structured thinking and good judgement to incomplete, conflicting or ambiguous information. Produce high-quality intelligence assessments, reports, briefings and presentations that help collaborators understand threats and make informed decisions. Supervise emerging issues and provide early warning of risks to the business. Support physical security, executive protection, cyber, fraud and insider threat teams with timely intelligence and threat assessments. Deliver rapid assessments during incidents and more in-depth analysis on emerging threats. Translate sophisticated intelligence into clear, practical advice that supports decision-making. Deliver written and verbal briefings to operational teams, senior stakeholders and decision-makers. Build trusted working relationships across the Group and with external partners. Why join us? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. What we're looking for: Experience in protective intelligence, investigations, law enforcement or government intelligence roles Exposure to executive risk, physical security or crisis management Awareness of cyber threat concepts and how cyber risks translate to real world impact Familiarity with structured analytical techniques Calm, practical and credible in time critical situations Curious and proactive, doesn't wait for flawless information Comfortable with ambiguity and able to make sound, defensible judgements Keeps outputs simple, clear and passionate about what matters Builds trust quickly and works well with a wide range of stakeholders We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. Benefits A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We also keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
29/07/2026
Full time
End Date Sunday 16 August 2026 Salary Range £44,901 - £49,890 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Help us identify and respond to threats before they become incidents. Threats rarely arrive neatly packaged with all the information needed to make a decision. As a Protective Threat Intelligence Analyst, you will help identify, assess and respond to threats that could affect our people, operations, customers and reputation. We provide clear, practical intelligence to support decision making, from emerging risks through to live incidents, working closely with internal teams and external partners across government, law enforcement and industry. This is a highly operational role. You will conduct intelligence collection, research and analysis, support live incidents, and work closely with physical security, executive protection, cyber, fraud and insider threat teams to understand emerging threats and support decision making. No two weeks are the same. You could be supporting a live incident, assessing activist activity, researching organised criminal threats or briefing stakeholders on emerging risks. Success in this role requires strong research, critical thinking, writing and presentation skills, and the ability to turn complex information into clear, actionable insight. JOB TITLE: Protective Threat Intelligence Analyst SALARY: £44,901-£54,879 LOCATION(S): Bristol HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, in our Bristol Hub What you'll be doing: Conduct intelligence collection and analysis, assessing source credibility, intent and relevance. Identify and assess threats that could impact colleagues, sites, operations or reputation. Apply structured thinking and good judgement to incomplete, conflicting or ambiguous information. Produce high-quality intelligence assessments, reports, briefings and presentations that help collaborators understand threats and make informed decisions. Supervise emerging issues and provide early warning of risks to the business. Support physical security, executive protection, cyber, fraud and insider threat teams with timely intelligence and threat assessments. Deliver rapid assessments during incidents and more in-depth analysis on emerging threats. Translate sophisticated intelligence into clear, practical advice that supports decision-making. Deliver written and verbal briefings to operational teams, senior stakeholders and decision-makers. Build trusted working relationships across the Group and with external partners. Why join us? We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. What we're looking for: Experience in protective intelligence, investigations, law enforcement or government intelligence roles Exposure to executive risk, physical security or crisis management Awareness of cyber threat concepts and how cyber risks translate to real world impact Familiarity with structured analytical techniques Calm, practical and credible in time critical situations Curious and proactive, doesn't wait for flawless information Comfortable with ambiguity and able to make sound, defensible judgements Keeps outputs simple, clear and passionate about what matters Builds trust quickly and works well with a wide range of stakeholders We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. Benefits A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 28 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We also keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Responsibilities Produce regular and ad hoc people reports for senior stakeholders, including Board and Executive Committee Analyze workforce data to identify trends and insights across areas such as recruitment, retention, diversity, performance and engagement Develop and maintain dashboards and reporting frameworks to improve visibility of key people metrics Ensure data accuracy, integrity and governance across HR systems and reporting outputs Support delivery of statutory Gender Pay Gap reporting, including data validation, analysis and narrative development Contribute to remuneration benchmarking activities using external salary data Provide analytical support for the annual pay review process, including data preparation, modelling and scenario analysis Build and maintain data models and tools to support analysis and reporting Partner with People Partners, Finance and business leaders to understand data needs and deliver meaningful insights Present complex data in a clear, accessible way to both technical and non-technical audiences Requirements Strong analytical background with experience in HR / people analytics or similar data-focused role Advanced Excel skills (pivot tables, lookups, modelling); experience with data visualization tools desirable Experience working with HR systems and large datasets (BambooHR or similar desirable) Understanding of data governance, accuracy and audit requirements Exposure to reward processes (pay reviews, benchmarking, gender pay gap reporting) beneficial but not essential Awareness of UK employment legislation and regulatory environments advantageous
29/07/2026
Full time
Responsibilities Produce regular and ad hoc people reports for senior stakeholders, including Board and Executive Committee Analyze workforce data to identify trends and insights across areas such as recruitment, retention, diversity, performance and engagement Develop and maintain dashboards and reporting frameworks to improve visibility of key people metrics Ensure data accuracy, integrity and governance across HR systems and reporting outputs Support delivery of statutory Gender Pay Gap reporting, including data validation, analysis and narrative development Contribute to remuneration benchmarking activities using external salary data Provide analytical support for the annual pay review process, including data preparation, modelling and scenario analysis Build and maintain data models and tools to support analysis and reporting Partner with People Partners, Finance and business leaders to understand data needs and deliver meaningful insights Present complex data in a clear, accessible way to both technical and non-technical audiences Requirements Strong analytical background with experience in HR / people analytics or similar data-focused role Advanced Excel skills (pivot tables, lookups, modelling); experience with data visualization tools desirable Experience working with HR systems and large datasets (BambooHR or similar desirable) Understanding of data governance, accuracy and audit requirements Exposure to reward processes (pay reviews, benchmarking, gender pay gap reporting) beneficial but not essential Awareness of UK employment legislation and regulatory environments advantageous
Onyx-Conseil is seeking a Senior Business Analyst to support a key UK Government transformation programme. In this hybrid role, you'll translate user needs and policy intent into actionable requirements, driving successful delivery and outcomes. Your contributions will impact millions, and with CGI's recognition as one of the Best Places to Work, you'll enjoy a supportive environment, competitive salary, and comprehensive benefits including pension and healthcare. Embrace the opportunity to grow your career while making a meaningful difference.
29/07/2026
Full time
Onyx-Conseil is seeking a Senior Business Analyst to support a key UK Government transformation programme. In this hybrid role, you'll translate user needs and policy intent into actionable requirements, driving successful delivery and outcomes. Your contributions will impact millions, and with CGI's recognition as one of the Best Places to Work, you'll enjoy a supportive environment, competitive salary, and comprehensive benefits including pension and healthcare. Embrace the opportunity to grow your career while making a meaningful difference.
Deliver and execute manual testing to ensure software quality and requirement coverage Create traceable test cases, manage test data, and identify and log defects Maintain testing tools, processes, and automation frameworks while driving best practices and continuous improvement Collaborate with stakeholders to clarify requirements, communicate progress, and manage risks Mentor team members, promote knowledge sharing, and stay current with emerging testing trends and technologies Apply scripting, coding, database querying, and support non-functional testing activities where required Requirements Strong software testing expertise across test analysis, test case design, execution, defect management, risk assessment, and requirements traceability Skilled at gathering requirements from stakeholders and developing a strong understanding of complex systems and business domains Proactive in continuous improvement, adopting emerging technologies, industry trends, and best practices Strong problem-solving skills with attention to detail and the ability to resolve issues using technical expertise Effective communicator and collaborator, able to build relationships, share knowledge, provide updates, and challenge constructively Committed to governance, quality standards, and knowledge sharing across teams and global stakeholders Works independently while seeking support and guidance when needed Collaborates successfully with remote and globally distributed teams Core Competencies Demonstrates strong software testing expertise, including test analysis, test case design, and defect management, while effectively collaborating with stakeholders and mentoring team members. Committed to continuous improvement and governance in quality standards across teams and global stakeholders. Highest-signal resume keywords Software Testing Expertise Test Case Design Defect Management Risk Assessment Stakeholder Collaboration ATS Optimization Keywords Hard Skills Test Analysis Execution Requirements Traceability Scripting Database Querying Non-Functional Testing Soft Skills Problem-Solving Attention to Detail Effective Communication Collaboration Knowledge Sharing Industry Keywords Continuous Improvement Emerging Technologies Quality Standards Tools & Technologies Testing Tools Automation Frameworks
29/07/2026
Full time
Deliver and execute manual testing to ensure software quality and requirement coverage Create traceable test cases, manage test data, and identify and log defects Maintain testing tools, processes, and automation frameworks while driving best practices and continuous improvement Collaborate with stakeholders to clarify requirements, communicate progress, and manage risks Mentor team members, promote knowledge sharing, and stay current with emerging testing trends and technologies Apply scripting, coding, database querying, and support non-functional testing activities where required Requirements Strong software testing expertise across test analysis, test case design, execution, defect management, risk assessment, and requirements traceability Skilled at gathering requirements from stakeholders and developing a strong understanding of complex systems and business domains Proactive in continuous improvement, adopting emerging technologies, industry trends, and best practices Strong problem-solving skills with attention to detail and the ability to resolve issues using technical expertise Effective communicator and collaborator, able to build relationships, share knowledge, provide updates, and challenge constructively Committed to governance, quality standards, and knowledge sharing across teams and global stakeholders Works independently while seeking support and guidance when needed Collaborates successfully with remote and globally distributed teams Core Competencies Demonstrates strong software testing expertise, including test analysis, test case design, and defect management, while effectively collaborating with stakeholders and mentoring team members. Committed to continuous improvement and governance in quality standards across teams and global stakeholders. Highest-signal resume keywords Software Testing Expertise Test Case Design Defect Management Risk Assessment Stakeholder Collaboration ATS Optimization Keywords Hard Skills Test Analysis Execution Requirements Traceability Scripting Database Querying Non-Functional Testing Soft Skills Problem-Solving Attention to Detail Effective Communication Collaboration Knowledge Sharing Industry Keywords Continuous Improvement Emerging Technologies Quality Standards Tools & Technologies Testing Tools Automation Frameworks
Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities Requirements Proven experience working as a Business Analyst on finance transformation Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts
29/07/2026
Full time
Gather, analyse and document business requirements across multiple country implementations Act as the bridge between Finance, Tax and Technology teams throughout the project lifecycle Translate finance and regulatory requirements into clear functional requirements, user stories and process documentation for technical delivery teams Work closely with solution architects, developers, product teams and third-party vendors to ensure requirements are understood and delivered correctly Facilitate workshops and requirements sessions with both local and global stakeholders Support the delivery of country-specific e-invoicing solutions, ensuring alignment with local tax regulations Manage changing priorities and implementation timelines across multiple jurisdictions Support testing, process validation, defect management and business readiness activities Requirements Proven experience working as a Business Analyst on finance transformation Strong Accounts Receivable (AR) process knowledge and experience Experience working closely with both business stakeholders and technology delivery teams Ability to produce high-quality requirements documentation, process maps and user stories Strong stakeholder management and workshop facilitation skills Experience translating business requirements into deliverables that can be consumed by technical teams Ability to confidently engage with senior stakeholders and subject matter experts
MCS Group is looking for a Data Engineer / Analytics Developer to join a growing team delivering data, reporting and automation solutions that support operational and business decision-making. This is a hands on role for a Data Engineer / Analytics Engineer who enjoys working across data engineering, analytics and process automation. You'll collaborate with a range of business and technical stakeholders, helping to improve the flow, quality and accessibility of data while delivering solutions that drive efficiency and insight. The Role Build and maintain data pipelines and integration processes Develop and optimise data solutions using Python, SQL and Snowflake Support reporting, analytics and dashboard development Design and implement automation solutions using the Microsoft Power Platform Work with business stakeholders to understand data requirements and translate them into practical solutions Monitor data quality, troubleshoot issues and support continuous improvement initiatives Contribute to documentation, governance and best practice across the data landscape The Person Mid Level or Senior level experience in a Data Engineer, Analytics Engineer, BI Developer, Data Analyst or similar role Strong hands on experience with Python, SQL and Snowflake Experience with Power BI, Power Apps and Power Automate Understanding of data modelling, ETL/ELT processes and data quality principles Experience working with large datasets and business critical reporting Strong analytical and problem solving skills Excellent communication and stakeholder engagement abilities Experience working with Salesforce or other CRM platforms - is desirable Location: County Antrim (On Site 5 days per Week) Contract: 12 Month Temporary Contract (PAYE) Salary: Equivalent to £57,000+ per annum MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability that means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
29/07/2026
Full time
MCS Group is looking for a Data Engineer / Analytics Developer to join a growing team delivering data, reporting and automation solutions that support operational and business decision-making. This is a hands on role for a Data Engineer / Analytics Engineer who enjoys working across data engineering, analytics and process automation. You'll collaborate with a range of business and technical stakeholders, helping to improve the flow, quality and accessibility of data while delivering solutions that drive efficiency and insight. The Role Build and maintain data pipelines and integration processes Develop and optimise data solutions using Python, SQL and Snowflake Support reporting, analytics and dashboard development Design and implement automation solutions using the Microsoft Power Platform Work with business stakeholders to understand data requirements and translate them into practical solutions Monitor data quality, troubleshoot issues and support continuous improvement initiatives Contribute to documentation, governance and best practice across the data landscape The Person Mid Level or Senior level experience in a Data Engineer, Analytics Engineer, BI Developer, Data Analyst or similar role Strong hands on experience with Python, SQL and Snowflake Experience with Power BI, Power Apps and Power Automate Understanding of data modelling, ETL/ELT processes and data quality principles Experience working with large datasets and business critical reporting Strong analytical and problem solving skills Excellent communication and stakeholder engagement abilities Experience working with Salesforce or other CRM platforms - is desirable Location: County Antrim (On Site 5 days per Week) Contract: 12 Month Temporary Contract (PAYE) Salary: Equivalent to £57,000+ per annum MCS Group is committed to Equality, Diversity, and Inclusion for all, being the first recruitment agency in NI to achieve Bronze Diversity Mark accreditation. If you have a disability that means you require a reasonable adjustment to be considered at any stage of the recruitment process, please contact us and we will endeavour to facilitate the request.
Jobtailor in Leeds is seeking a Power BI professional to design and deliver impactful dashboards. You will wireframe with stakeholders, translate data into compelling narratives, and drive governance with robust documentation. Ideal candidates have strong DAX skills, experience with Databricks/Workday/ServiceNow is a plus, and a passion for AI-enabled analytics. Join a collaborative team delivering actionable insights across business functions.
29/07/2026
Full time
Jobtailor in Leeds is seeking a Power BI professional to design and deliver impactful dashboards. You will wireframe with stakeholders, translate data into compelling narratives, and drive governance with robust documentation. Ideal candidates have strong DAX skills, experience with Databricks/Workday/ServiceNow is a plus, and a passion for AI-enabled analytics. Join a collaborative team delivering actionable insights across business functions.
At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people centred organisation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.
29/07/2026
Full time
At CGI, you will play a key role in shaping and delivering digital services that impact millions of users. As a Senior Business Analyst supporting a key programme, you will work at the heart of a large-scale UK Government transformation, helping translate user needs and policy intent into clear, actionable requirements that drive successful delivery. You will be trusted to take ownership of outcomes, encouraged to apply creative thinking to complex problems, and supported by experienced delivery teams who value collaboration, quality and continuous improvement. This is an opportunity to make a meaningful difference while growing your career within a supportive, people centred organisation. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. This is a hybrid position, with an expectation of working two days per week on site at our client offices in Swansea.
Career Choices Dewis Gyrfa Ltd
Manchester, Lancashire
Co-op in Manchester is seeking a Senior Business Analyst to join the Business Architecture & Analysis team. You will shape how Co-op operates today and tomorrow, connecting strategy with delivery across cross-functional transformation initiatives. The role involves guiding complex analysis, coaching analysts, and ensuring high-quality requirements and processes align with enterprise goals. Hybrid working available with strong stakeholder collaboration.
29/07/2026
Full time
Co-op in Manchester is seeking a Senior Business Analyst to join the Business Architecture & Analysis team. You will shape how Co-op operates today and tomorrow, connecting strategy with delivery across cross-functional transformation initiatives. The role involves guiding complex analysis, coaching analysts, and ensuring high-quality requirements and processes align with enterprise goals. Hybrid working available with strong stakeholder collaboration.
Job Title: Data Science Analyst Location: Peterborough (hybrid working - 1 day in office) We have an exciting opportunity at Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. Our Group Data Science team is commercially focused and driven by creating real value from data. We are a growing team of around 15 data science professionals, working across every part of the commercial business to help identify, build, and scale data-driven opportunities. Sitting within the Group Data Science function, this role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact centre teams This is a great opportunity for you to accelerate your career in Data Science, we'll provide you with all the relevant technical training around our data assets and technology stack, in return we ask that you are naturally inquisitive, passionate about problem solving and data, and view it as a vocation. You'll fit right into our team environment where you'll learn and develop with likeminded peers. As part of your Data Science career, you will be expected to develop and understand a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems, adding demonstrable commercial value to the wider Markerstudy Group Key Roles and Responsibilities Drive commercial benefit and solve business problems using data Build strong, collaborative relationships with stakeholders across Markerstudy Group Explore large structured / unstructured data from a variety of sources Explore, understand and visualise data using leading tools and technology Maintenance of our Data Products, Frameworks and Tools Understand End-to-End Data Science / Data Product lifecycles Working with other Data Scientists, analytics professionals on Projects What you can expect to be working on: Within the first 3 months you will gain knowledge of our data assets by creating actionable business insight from our data warehouse to build a strong foundation. Expect to be hands on using tools like Python / SQL , and working with large datasets within our Azure Cloud Platforms. By the end of your first year, you will be competent in Python programming, our tools and frameworks, and working in many of our machine learning projects. You will have started to create a network of stakeholders. By month 24 you will have had the opportunity to work on a wide variety of data products and understand the commercial applications e.g. Fraud, Claims, Debt, Digital personalisation. You will be skilled in Python (including real time coding) and SQL. Throughout you will receive ongoing personal development with senior members of the team to advance your skills and help guide your future career progression. Key Skills, Experience and Knowledge: Passionate and curious about data science, data. Love solving problems. Strong communication skills, and the ability to "story-tell" to our stakeholders and customers, can adapt for audiences of varying technical abilities. Strong numerical, a solid understanding of mathematical concepts and principles. Resilience can work independently to deliver projects. Proactively share insights, results and identify risks with the rest of the team. Proficient at communicating results in a concise manner both verbally and written. Experience using an analytical tool/language (Python, R or equivalent) or SQL Hands-on experience of data analysis and communicating findings Hands-on experience in the cloud platform and tools i.e. Azure, Azure Databricks, Azure Data Factory Experience of using collaboration tools such as JIRA and Confluence Experience of using version control software e.g. Git Experience of running and deploying Azure DevOps pipelines would be advantageous Behaviours: Works collaboratively and contributes positively as part of a team Self-motivated with a drive to learn, develop and show ownership Logical thinker with a professional and positive attitude Passion to innovate and improve processes Value differences and people from all walks of life, both colleagues and customers
29/07/2026
Full time
Job Title: Data Science Analyst Location: Peterborough (hybrid working - 1 day in office) We have an exciting opportunity at Markerstudy Group for a Data Science Analyst. You will be responsible for providing data science and analytics solutions to support our strategic roadmaps and customer propositions. Working with a variety of teams and stakeholders, you will have strong communication skills allowing the business to adopt and embed your findings. Our Group Data Science team is commercially focused and driven by creating real value from data. We are a growing team of around 15 data science professionals, working across every part of the commercial business to help identify, build, and scale data-driven opportunities. Sitting within the Group Data Science function, this role works closely with a wide range of internal and external stakeholders, delivering data products, insights, and analytical services across pricing, partnerships, IT, insurers, customer insight, digital, marketing, and contact centre teams This is a great opportunity for you to accelerate your career in Data Science, we'll provide you with all the relevant technical training around our data assets and technology stack, in return we ask that you are naturally inquisitive, passionate about problem solving and data, and view it as a vocation. You'll fit right into our team environment where you'll learn and develop with likeminded peers. As part of your Data Science career, you will be expected to develop and understand a wide range of modern statistical, machine learning and data science methods. This knowledge will be applied to a wide range of business problems, adding demonstrable commercial value to the wider Markerstudy Group Key Roles and Responsibilities Drive commercial benefit and solve business problems using data Build strong, collaborative relationships with stakeholders across Markerstudy Group Explore large structured / unstructured data from a variety of sources Explore, understand and visualise data using leading tools and technology Maintenance of our Data Products, Frameworks and Tools Understand End-to-End Data Science / Data Product lifecycles Working with other Data Scientists, analytics professionals on Projects What you can expect to be working on: Within the first 3 months you will gain knowledge of our data assets by creating actionable business insight from our data warehouse to build a strong foundation. Expect to be hands on using tools like Python / SQL , and working with large datasets within our Azure Cloud Platforms. By the end of your first year, you will be competent in Python programming, our tools and frameworks, and working in many of our machine learning projects. You will have started to create a network of stakeholders. By month 24 you will have had the opportunity to work on a wide variety of data products and understand the commercial applications e.g. Fraud, Claims, Debt, Digital personalisation. You will be skilled in Python (including real time coding) and SQL. Throughout you will receive ongoing personal development with senior members of the team to advance your skills and help guide your future career progression. Key Skills, Experience and Knowledge: Passionate and curious about data science, data. Love solving problems. Strong communication skills, and the ability to "story-tell" to our stakeholders and customers, can adapt for audiences of varying technical abilities. Strong numerical, a solid understanding of mathematical concepts and principles. Resilience can work independently to deliver projects. Proactively share insights, results and identify risks with the rest of the team. Proficient at communicating results in a concise manner both verbally and written. Experience using an analytical tool/language (Python, R or equivalent) or SQL Hands-on experience of data analysis and communicating findings Hands-on experience in the cloud platform and tools i.e. Azure, Azure Databricks, Azure Data Factory Experience of using collaboration tools such as JIRA and Confluence Experience of using version control software e.g. Git Experience of running and deploying Azure DevOps pipelines would be advantageous Behaviours: Works collaboratively and contributes positively as part of a team Self-motivated with a drive to learn, develop and show ownership Logical thinker with a professional and positive attitude Passion to innovate and improve processes Value differences and people from all walks of life, both colleagues and customers
Lead Tester/Team Leader (hands-on) - Automation - up to £55k Location: West Midlands Industry: IT Salary: £50000 - £55000 per annum + benefits Posted: 24/05/2019 Lead Tester, Team Leader, Senior Software Tester, Test Analyst, Manual Tester, Software Tester, QA Tester, Application Tester, Lead Tester, Senior Tester, Automated Tester, Developer in Test. Are you an experienced Team Leader or Lead Tester with man management experience looking for your next challenge in testing? Do you enjoy managing and leading a teams and projects whilst keeping your hands dirty doing hands on testing? Want to work for an industry leading specialist software house based near Birmingham where you will progress and be a key part of testing moving forward implementing automated testing? We have a great opportunity for an ambitious hands on Team Leader or Lead Tester with strong experience in manual and automated software testing practises as well as project or team leadership and management. This is a superb chance for a Lead Tester to step up and join an exciting forward thinking establishment who are all about the technology and ultimately grow their career in progressive software testing. You will be a key influencer and advisor for all things software testing as well as ensuring the standard of testing is always up to speed and kept modern. Due to natural growth of the development team and project demands, this is an exciting time to join a software house at a time of expansion. They're keen to invest in test automation so you will have previous experience bringing automated testing technologies and techniques previously. We are looking for established Software Testers with man management experience who enjoy getting their hands dirty, enjoy leading teams and projects and above all are passionate for all things testing related. Our client is an innovative software house creating slick industry specific applications and software. You will be leading and managing the project test team's activities as well as working closely with fellow test colleagues, development manager, stakeholders, business analysts and project managers though this does mean you will still predominately be hands on testing for projects so will still be expected to get stuck in. Ideal experience to have: 7+ years experience with manual software testing tools & SDLC (software development life cycle) Experience leading/managing projects or test teams ISTQB or ISEB qualified Automated testing and framework creation is also key Experience supporting test managers/lead testers is also highly desirable. This role may suit a test architect as well. Our client have a fantastic reputation and are leaders within their field. Not only are they a leading software house but also leaders within their industry who offer opportunities for career progression and growth. For experience of solid software testing and senior level duties, our client is willing to pay up to 55k & with a great package to compliment it as well as the opportunity to gain further experience in automated testing. Apply now for immediate consideration! This role is based in near Birmingham in the West Midlands and is easily commutable from the surrounding Birmingham area, Wolverhampton, Halesowen, Wallsall, Kidderminster and most places in the West Midlands. Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an employment agency in respect of this vacancy. Recruiter: Bryn Evans Phone: Email:
29/07/2026
Full time
Lead Tester/Team Leader (hands-on) - Automation - up to £55k Location: West Midlands Industry: IT Salary: £50000 - £55000 per annum + benefits Posted: 24/05/2019 Lead Tester, Team Leader, Senior Software Tester, Test Analyst, Manual Tester, Software Tester, QA Tester, Application Tester, Lead Tester, Senior Tester, Automated Tester, Developer in Test. Are you an experienced Team Leader or Lead Tester with man management experience looking for your next challenge in testing? Do you enjoy managing and leading a teams and projects whilst keeping your hands dirty doing hands on testing? Want to work for an industry leading specialist software house based near Birmingham where you will progress and be a key part of testing moving forward implementing automated testing? We have a great opportunity for an ambitious hands on Team Leader or Lead Tester with strong experience in manual and automated software testing practises as well as project or team leadership and management. This is a superb chance for a Lead Tester to step up and join an exciting forward thinking establishment who are all about the technology and ultimately grow their career in progressive software testing. You will be a key influencer and advisor for all things software testing as well as ensuring the standard of testing is always up to speed and kept modern. Due to natural growth of the development team and project demands, this is an exciting time to join a software house at a time of expansion. They're keen to invest in test automation so you will have previous experience bringing automated testing technologies and techniques previously. We are looking for established Software Testers with man management experience who enjoy getting their hands dirty, enjoy leading teams and projects and above all are passionate for all things testing related. Our client is an innovative software house creating slick industry specific applications and software. You will be leading and managing the project test team's activities as well as working closely with fellow test colleagues, development manager, stakeholders, business analysts and project managers though this does mean you will still predominately be hands on testing for projects so will still be expected to get stuck in. Ideal experience to have: 7+ years experience with manual software testing tools & SDLC (software development life cycle) Experience leading/managing projects or test teams ISTQB or ISEB qualified Automated testing and framework creation is also key Experience supporting test managers/lead testers is also highly desirable. This role may suit a test architect as well. Our client have a fantastic reputation and are leaders within their field. Not only are they a leading software house but also leaders within their industry who offer opportunities for career progression and growth. For experience of solid software testing and senior level duties, our client is willing to pay up to 55k & with a great package to compliment it as well as the opportunity to gain further experience in automated testing. Apply now for immediate consideration! This role is based in near Birmingham in the West Midlands and is easily commutable from the surrounding Birmingham area, Wolverhampton, Halesowen, Wallsall, Kidderminster and most places in the West Midlands. Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an employment agency in respect of this vacancy. Recruiter: Bryn Evans Phone: Email:
