About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview We are seeking an experienced, SC Cleared Business Architect to define, shape, and structure the target business architecture for a major operational transformation. This initiative transitions a critical national data collection function from a fully outsourced, single-supplier model into a hybrid operational model split between internal operations and external third-party suppliers. In this role, you will bridge the gap between high-level policy/statistical strategy and practical operational delivery. You will map complex business capabilities, define split operational workflows, establish service boundaries between internal field forces and third-party contractors, and ensure continuous quality assurance across the data life cycle. You will work closely with executive stakeholders, service design teams, and Technical Architects to translate business requirements into structured Statement of Requirements (SoR) and business process models. Key Responsibilities Target Operating Model (TOM) & Process Architecture Target Operating Model (TOM): Design and document the end-to-end business architecture for the new hybrid operational model (spanning internal team operations and external supplier delivery). Process Mapping & Optimization: Map "As-Is" operational processes and define "To-Be" business process models (using standard frameworks) for survey sample creation, workload distribution, local validation, and quality reporting. Hybrid Model Split: Define clear business capability boundaries, handoffs, and service level expectations between internal field teams Requirements & Procurement Support Business Requirements Definition: Capture, refine, and structure functional and operational business requirements into a formal Statement of Requirements (SoR) to support competitive tenders. Workforce & Operational Alignment: Align business processes with existing internal workforce management tools and field force operational procedures. Business Value & Opportunity Mapping: Identify operational efficiencies and business improvements, such as integrating digital product identification (barcode/GTIN scanning) and media capture (photo verification) into field collection workflows. Governance, Quality & Stakeholder Management Data Quality & Validation Frameworks: Ensure business processes embed complex data consistency rules, manual discretionary workflows for field operators, and rigorous quality/analytical reporting pathways. Vendor & Contract Integration: Collaborate with contract managers and commercial leads to ensure business governance and KPI reporting structures are reflected in vendor contracts. Stakeholder Collaboration: Facilitate alignment between digital delivery teams, field force leaders, analytical users, and senior operational stakeholders. Core Domain & Functional Scope Candidates will be expected to architect business capabilities across two key operational domains: Central Collection Management & Operations: Annual sampling allocation (Basket of Goods & Outlet distribution). Target assignment, collector scheduling, absence management, and progress tracking. Internal data consistency checks, exception handling, and analytical quality reporting. Data collation pipelines for central policy and economic consumption. Field & Outlet Collection Services: On-the-ground price and metadata capture workflows. Field validation protocols and localized exception management. Discretionary outlet selection rules for field operators when primary sources are unavailable. Offline operational resilience procedures. Key Deliverables Target Operating Model (TOM) Blueprint: Comprehensive business capability map and operational handoff framework for the split internal/external delivery structure. Business Process Models (BPMN): Detailed "To-Be" process maps covering target issuance, field collection, local validation, and centralized data quality reporting. Business Statement of Requirements (SoR): Structured functional requirements baseline to support third-party procurement and tender documentation. Business Impact & Transition Assessment: Analysis of operational change impacts on field force personnel, survey operations, and quality assurance teams. Essential Experience & Qualifications Active Security Clearance: Must hold valid, active UK SC Clearance. Business Architecture Expertise: Demonstrated track record defining Target Operating Models, capability maps, and value streams in complex, matrixed environments using recognized frameworks (eg, TOGAF, BIZBOK). Operating Model Transformation: Direct experience guiding organizations through shifts from fully outsourced models to hybrid or insourced operational models. Public Sector/Large-Scale Operations: Proven understanding of public sector operational standards, survey operations, data collection methodologies, or high-volume statistical workflows. Process Modeling Tooling: Proficiency in business process mapping using standard tools (eg, EA Sparx, Visio, Draw.io, or Gliffy within Confluence). Agile & Procurement Collaboration: Experience working within Agile/Jira environments to write user stories, business requirements, and procurement-ready functional specifications. Desirable Skills Experience with workforce management processes, field force logistics, or mobile field operations. Background in data-centric transformation programs involving statistical data, survey processing, or regulatory compliance workflows. Familiarity with service design principles and user-centered operational design.
28/07/2026
Contractor
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview We are seeking an experienced, SC Cleared Business Architect to define, shape, and structure the target business architecture for a major operational transformation. This initiative transitions a critical national data collection function from a fully outsourced, single-supplier model into a hybrid operational model split between internal operations and external third-party suppliers. In this role, you will bridge the gap between high-level policy/statistical strategy and practical operational delivery. You will map complex business capabilities, define split operational workflows, establish service boundaries between internal field forces and third-party contractors, and ensure continuous quality assurance across the data life cycle. You will work closely with executive stakeholders, service design teams, and Technical Architects to translate business requirements into structured Statement of Requirements (SoR) and business process models. Key Responsibilities Target Operating Model (TOM) & Process Architecture Target Operating Model (TOM): Design and document the end-to-end business architecture for the new hybrid operational model (spanning internal team operations and external supplier delivery). Process Mapping & Optimization: Map "As-Is" operational processes and define "To-Be" business process models (using standard frameworks) for survey sample creation, workload distribution, local validation, and quality reporting. Hybrid Model Split: Define clear business capability boundaries, handoffs, and service level expectations between internal field teams Requirements & Procurement Support Business Requirements Definition: Capture, refine, and structure functional and operational business requirements into a formal Statement of Requirements (SoR) to support competitive tenders. Workforce & Operational Alignment: Align business processes with existing internal workforce management tools and field force operational procedures. Business Value & Opportunity Mapping: Identify operational efficiencies and business improvements, such as integrating digital product identification (barcode/GTIN scanning) and media capture (photo verification) into field collection workflows. Governance, Quality & Stakeholder Management Data Quality & Validation Frameworks: Ensure business processes embed complex data consistency rules, manual discretionary workflows for field operators, and rigorous quality/analytical reporting pathways. Vendor & Contract Integration: Collaborate with contract managers and commercial leads to ensure business governance and KPI reporting structures are reflected in vendor contracts. Stakeholder Collaboration: Facilitate alignment between digital delivery teams, field force leaders, analytical users, and senior operational stakeholders. Core Domain & Functional Scope Candidates will be expected to architect business capabilities across two key operational domains: Central Collection Management & Operations: Annual sampling allocation (Basket of Goods & Outlet distribution). Target assignment, collector scheduling, absence management, and progress tracking. Internal data consistency checks, exception handling, and analytical quality reporting. Data collation pipelines for central policy and economic consumption. Field & Outlet Collection Services: On-the-ground price and metadata capture workflows. Field validation protocols and localized exception management. Discretionary outlet selection rules for field operators when primary sources are unavailable. Offline operational resilience procedures. Key Deliverables Target Operating Model (TOM) Blueprint: Comprehensive business capability map and operational handoff framework for the split internal/external delivery structure. Business Process Models (BPMN): Detailed "To-Be" process maps covering target issuance, field collection, local validation, and centralized data quality reporting. Business Statement of Requirements (SoR): Structured functional requirements baseline to support third-party procurement and tender documentation. Business Impact & Transition Assessment: Analysis of operational change impacts on field force personnel, survey operations, and quality assurance teams. Essential Experience & Qualifications Active Security Clearance: Must hold valid, active UK SC Clearance. Business Architecture Expertise: Demonstrated track record defining Target Operating Models, capability maps, and value streams in complex, matrixed environments using recognized frameworks (eg, TOGAF, BIZBOK). Operating Model Transformation: Direct experience guiding organizations through shifts from fully outsourced models to hybrid or insourced operational models. Public Sector/Large-Scale Operations: Proven understanding of public sector operational standards, survey operations, data collection methodologies, or high-volume statistical workflows. Process Modeling Tooling: Proficiency in business process mapping using standard tools (eg, EA Sparx, Visio, Draw.io, or Gliffy within Confluence). Agile & Procurement Collaboration: Experience working within Agile/Jira environments to write user stories, business requirements, and procurement-ready functional specifications. Desirable Skills Experience with workforce management processes, field force logistics, or mobile field operations. Background in data-centric transformation programs involving statistical data, survey processing, or regulatory compliance workflows. Familiarity with service design principles and user-centered operational design.
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview We are seeking a creative, structured, and logical Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services. You will be a great listener and communicator who takes a pragmatic approach to balancing business objectives with user needs. As a collaborative team player keen to develop your 'T-shaped' skills, you will design simple, intuitive, and accessible digital services that transform public and private sector experiences taking assignments across all stages of the delivery life cycle from strategy to implementation. Key Responsibilities Interaction Design & Service Delivery User-Centred Interactions: Design simple, intuitive, and accessible digital services that meet user needs and business objectives across online and offline channels. Rapid Prototyping: Build, test, and iterate designs rapidly using a range of methods-from paper sketches and wireframes to digital tools and code-based prototypes using the GOV.UK Prototype Kit. Design Artefacts: Produce clear design deliverables, including user flows, scenarios, wireframes, journey maps, and interaction prototypes. Design Systems & Standards: Utilize and contribute to design systems and design patterns, maintaining consistency across services while ensuring alignment with WCAG and GOV.UK guidelines. Service Transformation: Take an end-to-end view of services to improve the efficiency, speed, and overall usability of public sector platforms. Agile Collaboration: Work closely in multidisciplinary agile teams alongside developers, researchers, product managers, and stakeholders to deliver effective solutions. Research, Testing & Facilitation Evidence-Based Design: Participate in user research activities, synthesizing qualitative and quantitative evidence to inform design decisions and continuous service improvements. Co-Design & Facilitation: Facilitate workshops, co-design sessions, and user testing to explore complex problems, generate ideas, and validate concepts. Stakeholder Engagement: Capture and communicate design decisions clearly and confidently, building a strong evidence base to influence stakeholders and colleagues. Essential Experience & Skills GOV.UK Prototype Kit & Systems: Proven hands-on experience and knowledge of using the GOV.UK Prototype Kit, standard design systems, and design patterns. Government Service Standard: Practical experience working to the Government Service Standard, ideally with service assessment experience across all project phases. Accessibility & Inclusivity: Proven experience designing for usability, accessibility, and inclusivity in line with WCAG standards and GOV.UK design guidelines. Multi-Format Prototyping: Demonstrated ability to rapidly prototype using paper, digital tools, and code-based environments. Technical Literacy: Strong technical literacy with the ability to understand high-level technical processes, constraints, and engineering concepts. Pragmatic Delivery: Ability to recognize and work effectively within project constraints, ensuring value is delivered consistently to clients and users. Communication & Facilitation: Excellent verbal, written, and facilitation skills, with confidence engaging stakeholders at all levels. Flexibility & Mobility: Openness to working across different sectors and client locations, including hybrid working with travel to our London office and client sites as needed. Service Assessment Leadership: Direct experience leading the interaction design narrative through formal GDS/departmental Service Assessments across Discovery, Alpha, Beta, or Live phases.
28/07/2026
Contractor
About Us Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. By combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public and private sectors. Past and present clients include the Ministry of Justice, Department for Education, Ministry of Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery life cycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. About You You are a motivated and adaptable professional with a strong analytical mindset and a passion for using technology to solve real-world problems. You enjoy working in collaborative, agile teams and take pride in delivering high-quality solutions that make a tangible impact. With strong communication skills and a consultative approach, you're comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. Role Overview We are seeking a creative, structured, and logical Interaction Designer to join our multidisciplinary team designing and delivering innovative, user-centred digital public services. You will be a great listener and communicator who takes a pragmatic approach to balancing business objectives with user needs. As a collaborative team player keen to develop your 'T-shaped' skills, you will design simple, intuitive, and accessible digital services that transform public and private sector experiences taking assignments across all stages of the delivery life cycle from strategy to implementation. Key Responsibilities Interaction Design & Service Delivery User-Centred Interactions: Design simple, intuitive, and accessible digital services that meet user needs and business objectives across online and offline channels. Rapid Prototyping: Build, test, and iterate designs rapidly using a range of methods-from paper sketches and wireframes to digital tools and code-based prototypes using the GOV.UK Prototype Kit. Design Artefacts: Produce clear design deliverables, including user flows, scenarios, wireframes, journey maps, and interaction prototypes. Design Systems & Standards: Utilize and contribute to design systems and design patterns, maintaining consistency across services while ensuring alignment with WCAG and GOV.UK guidelines. Service Transformation: Take an end-to-end view of services to improve the efficiency, speed, and overall usability of public sector platforms. Agile Collaboration: Work closely in multidisciplinary agile teams alongside developers, researchers, product managers, and stakeholders to deliver effective solutions. Research, Testing & Facilitation Evidence-Based Design: Participate in user research activities, synthesizing qualitative and quantitative evidence to inform design decisions and continuous service improvements. Co-Design & Facilitation: Facilitate workshops, co-design sessions, and user testing to explore complex problems, generate ideas, and validate concepts. Stakeholder Engagement: Capture and communicate design decisions clearly and confidently, building a strong evidence base to influence stakeholders and colleagues. Essential Experience & Skills GOV.UK Prototype Kit & Systems: Proven hands-on experience and knowledge of using the GOV.UK Prototype Kit, standard design systems, and design patterns. Government Service Standard: Practical experience working to the Government Service Standard, ideally with service assessment experience across all project phases. Accessibility & Inclusivity: Proven experience designing for usability, accessibility, and inclusivity in line with WCAG standards and GOV.UK design guidelines. Multi-Format Prototyping: Demonstrated ability to rapidly prototype using paper, digital tools, and code-based environments. Technical Literacy: Strong technical literacy with the ability to understand high-level technical processes, constraints, and engineering concepts. Pragmatic Delivery: Ability to recognize and work effectively within project constraints, ensuring value is delivered consistently to clients and users. Communication & Facilitation: Excellent verbal, written, and facilitation skills, with confidence engaging stakeholders at all levels. Flexibility & Mobility: Openness to working across different sectors and client locations, including hybrid working with travel to our London office and client sites as needed. Service Assessment Leadership: Direct experience leading the interaction design narrative through formal GDS/departmental Service Assessments across Discovery, Alpha, Beta, or Live phases.
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role We're looking for a Software Architect to join our engineering team and play a pivotal role in shaping the technical direction of our platform. This is not just a hands-on engineering role, it's a leadership position where you'll be expected to bridge the gap between product vision and technical execution. You'll work closely with Product Managers to translate business requirements into robust technical strategies, produce detailed technical analyses, and guide a team of engineers toward successful, on-time delivery. At the same time, you'll remain deeply hands-on, contributing directly to our codebase and setting the bar for engineering excellence across the team. Our engineering team sits at the centre of everything we do at Plentific and is constantly tackling challenging problems, such as online payments, quoting, invoicing, booking, search and scoring algorithms, ETL, data pipelines, in-app messaging, real-time notifications, and fraud prevention. Our backend engineers mostly work with Python and Django on a service-oriented architecture deployed at scale on Kubernetes. The rest of the tech stack includes Django REST Framework, FastAPI, PostgreSQL, AWS, React.js, Docker, Redis, Celery, Pandas, NumPy, Git, Jenkins, and Elasticsearch. We put significant emphasis on design patterns, code readability, automated testing, maintainability, and extensibility. As Software Architect, you'll be the standard-bearer for these values. At Plentific AI is at the core of how we build and deliver software. We expect our Software Architect to be fluent in AI-assisted development practices, leveraging AI tools across the entire engineering lifecycle: from spec-driven development and architectural design, to coding, code review, and delivery. Responsibilities Technical Leadership & Strategy Collaborate closely with Product Managers to translate product requirements into comprehensive technical analyses, breaking down complexity into clear, actionable engineering plans with the help of AI spec-driven development tools Define and own the technical roadmap for your team, ensuring architectural decisions align with business goals and long-term platform scalability Guide and mentor engineers throughout the delivery lifecycle, from design through to deployment, ensuring the team stays on track and produces high-quality output Act as the primary technical point of contact for your squad, facilitating alignment between engineering, product, and stakeholders Architecture & Design Design and evolve scalable, resilient microservices architectures using Django and Python, deployed on Kubernetes at scale Lead the design of APIs, data pipelines, and distributed systems with a strong focus on performance, reliability, and maintainability Define and enforce best practices around database design, query optimisation, and data modelling across relational databases (PostgreSQL) Evaluate emerging technologies and architectural patterns, making evidence-based recommendations to the broader engineering organisation Hands-On Engineering Write well-formulated, testable, and readable code using appropriate software design patterns Build and maintain APIs, microservices, and data pipelines Write complex SQL queries and optimise database performance Debug and resolve issues across our applications, including production incidents Review, maintain, and refactor existing code to support improved or new features AI-Driven Development Champion and embed AI-assisted practices across the full development lifecycle, including spec generation, architectural design, coding, and delivery, ensuring the team operates at the frontier of modern, AI-augmented engineering Delivery & Collaboration Lead code reviews, setting a high bar for quality and consistency across the team Work with product owners, engineering managers, UI designers, and engineers to produce technical specifications and project documentation Remove technical blockers and proactively surface risks to delivery, proposing pragmatic solutions Write clear technical documentation for code, algorithms, APIs, and system architecture Experience and Qualifications 8+ years of software engineering experience, with a strong focus on Python and Django Proven, hands-on experience building and operating Django-based microservices at scale, running in production on Kubernetes Demonstrable experience with AI tools to assist Software Development and Architectural document writing (e.g. Claude Code, Cursor). Demonstrable experience in a Tech Lead or Software Architect capacity, owning technical direction and guiding teams toward delivery Strong track record of producing technical analyses: working alongside Product Managers to assess requirements, define solutions, estimate complexity, and produce clear, actionable engineering plans Deep knowledge of distributed systems design, including event-driven architectures, asynchronous processing (e.g. Celery, Redis), and inter-service communication patterns Expert-level understanding of relational database management (PostgreSQL preferred), including schema design, normalisation, and query optimisation Solid grasp of computer science fundamentals: data structures, algorithms, and software design patterns Experience with AWS and cloud-native infrastructure; familiarity with CI/CD pipelines (e.g. Jenkins) Ability to work UK working hours (+/- 3 hours) Excellent communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences A collaborative, can-do mindset with strong ownership and accountability Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 5 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
28/07/2026
Full time
About Us At Plentific, we're redefining property management in real time. Our mission, is to lead real estate through the transformative journey into "The World of Now," enabling us to empower property professionals through our innovative, cloud-based platform. We harness cutting-edge technology and data-driven insights to streamline operations for landlords, letting agents, and property managers-enabling them to optimize maintenance, manage repairs, and make informed decisions instantly. Our platform is designed to create seamless, real-time workflows that transform traditional property management into a dynamic, digital experience. Backed by a world-class group of investors-including Noa, Highland Europe, Brookfields, Mubadala, RXR Digital Ventures, and Target Global-Plentific is at the forefront of the proptech revolution. Headquartered in London with a global outlook, we're continually expanding our reach and impact. We're looking for forward-thinking, passionate professionals who are ready to contribute to our mission and drive industry innovation. If you're excited about making an immediate impact and shaping the future of property management, explore career opportunities with us at Plentific. The Role We're looking for a Software Architect to join our engineering team and play a pivotal role in shaping the technical direction of our platform. This is not just a hands-on engineering role, it's a leadership position where you'll be expected to bridge the gap between product vision and technical execution. You'll work closely with Product Managers to translate business requirements into robust technical strategies, produce detailed technical analyses, and guide a team of engineers toward successful, on-time delivery. At the same time, you'll remain deeply hands-on, contributing directly to our codebase and setting the bar for engineering excellence across the team. Our engineering team sits at the centre of everything we do at Plentific and is constantly tackling challenging problems, such as online payments, quoting, invoicing, booking, search and scoring algorithms, ETL, data pipelines, in-app messaging, real-time notifications, and fraud prevention. Our backend engineers mostly work with Python and Django on a service-oriented architecture deployed at scale on Kubernetes. The rest of the tech stack includes Django REST Framework, FastAPI, PostgreSQL, AWS, React.js, Docker, Redis, Celery, Pandas, NumPy, Git, Jenkins, and Elasticsearch. We put significant emphasis on design patterns, code readability, automated testing, maintainability, and extensibility. As Software Architect, you'll be the standard-bearer for these values. At Plentific AI is at the core of how we build and deliver software. We expect our Software Architect to be fluent in AI-assisted development practices, leveraging AI tools across the entire engineering lifecycle: from spec-driven development and architectural design, to coding, code review, and delivery. Responsibilities Technical Leadership & Strategy Collaborate closely with Product Managers to translate product requirements into comprehensive technical analyses, breaking down complexity into clear, actionable engineering plans with the help of AI spec-driven development tools Define and own the technical roadmap for your team, ensuring architectural decisions align with business goals and long-term platform scalability Guide and mentor engineers throughout the delivery lifecycle, from design through to deployment, ensuring the team stays on track and produces high-quality output Act as the primary technical point of contact for your squad, facilitating alignment between engineering, product, and stakeholders Architecture & Design Design and evolve scalable, resilient microservices architectures using Django and Python, deployed on Kubernetes at scale Lead the design of APIs, data pipelines, and distributed systems with a strong focus on performance, reliability, and maintainability Define and enforce best practices around database design, query optimisation, and data modelling across relational databases (PostgreSQL) Evaluate emerging technologies and architectural patterns, making evidence-based recommendations to the broader engineering organisation Hands-On Engineering Write well-formulated, testable, and readable code using appropriate software design patterns Build and maintain APIs, microservices, and data pipelines Write complex SQL queries and optimise database performance Debug and resolve issues across our applications, including production incidents Review, maintain, and refactor existing code to support improved or new features AI-Driven Development Champion and embed AI-assisted practices across the full development lifecycle, including spec generation, architectural design, coding, and delivery, ensuring the team operates at the frontier of modern, AI-augmented engineering Delivery & Collaboration Lead code reviews, setting a high bar for quality and consistency across the team Work with product owners, engineering managers, UI designers, and engineers to produce technical specifications and project documentation Remove technical blockers and proactively surface risks to delivery, proposing pragmatic solutions Write clear technical documentation for code, algorithms, APIs, and system architecture Experience and Qualifications 8+ years of software engineering experience, with a strong focus on Python and Django Proven, hands-on experience building and operating Django-based microservices at scale, running in production on Kubernetes Demonstrable experience with AI tools to assist Software Development and Architectural document writing (e.g. Claude Code, Cursor). Demonstrable experience in a Tech Lead or Software Architect capacity, owning technical direction and guiding teams toward delivery Strong track record of producing technical analyses: working alongside Product Managers to assess requirements, define solutions, estimate complexity, and produce clear, actionable engineering plans Deep knowledge of distributed systems design, including event-driven architectures, asynchronous processing (e.g. Celery, Redis), and inter-service communication patterns Expert-level understanding of relational database management (PostgreSQL preferred), including schema design, normalisation, and query optimisation Solid grasp of computer science fundamentals: data structures, algorithms, and software design patterns Experience with AWS and cloud-native infrastructure; familiarity with CI/CD pipelines (e.g. Jenkins) Ability to work UK working hours (+/- 3 hours) Excellent communication skills, with the ability to articulate complex technical concepts clearly to both technical and non-technical audiences A collaborative, can-do mindset with strong ownership and accountability Benefits As you can see, we are quickly progressing with our ambitious plans and are eager to grow our team of doers to achieve our vision of managing over 2 million properties through our platform across various countries. You can help us shape the future of property management across the globe. Here's what we offer: A competitive compensation package 25 days annual holiday + 1 additional day for every year served up to 5 years. Flexible working environment including the option to work abroad Private health care for you and immediate family members with discounted gym membership, optical, dental and private GP Enhanced parental leave Life insurance (4x salary) Employee assistance program Company volunteering day and charity salary sacrifice scheme Learning management system powered by Udemy Referral bonus and charity donation if someone you introduce joins the company Season ticket loan, Cycle to work, Electric vehicle and Techscheme programs Pension scheme Work abroad scheme Company-sponsored lunches, dinners and social gatherings Fully stocked kitchen with drinks, snacks, fruit, breakfast cereal etc.
AI Delivery Manager Liverpool/Hybrid (3 Days in Office) A leading international professional services organisation is seeking an AI Delivery Manager to help drive the successful delivery of a growing portfolio of AI and technology initiatives. This is a fantastic opportunity to join a business investing heavily in AI, innovation and digital transformation. Working across Product, Technology, Change, Risk and Business teams, you will play a key role in ensuring projects are delivered in a structured, scalable and predictable manner while supporting adoption and delivering tangible business outcomes. You'll be joining at an exciting time as the organisation continues to expand globally, with significant investment in technology, innovation and client-facing solutions. Key Responsibilities Oversee delivery across multiple AI and technology initiatives simultaneously Establish and enhance delivery frameworks, governance processes and reporting standards Manage risks, issues, dependencies and delivery plans across a complex portfolio of projects Coordinate cross-functional teams including Product, Technology, Change, Risk and Business stakeholders Support backlog management, prioritisation and roadmap delivery Produce clear reporting and updates for senior stakeholders Ensure projects are delivered in a scalable, repeatable and commercially focused manner Drive stakeholder engagement and support successful adoption of new solutions Contribute to the continuous improvement of delivery processes and ways of working Skills & Experience Required Previous experience as a Delivery Manager, Programme Manager, Transformation Manager, Product Delivery Manager or similar role Strong understanding of Agile delivery principles and frameworks Experience managing multiple workstreams and stakeholders simultaneously Proven track record of governance, reporting, risk and dependency management Excellent stakeholder engagement and communication skills Experience operating within complex, fast-paced environments Ability to bring structure, consistency and delivery discipline to evolving programmes Desirable Exposure to AI, automation, digital transformation or emerging technologies Experience within professional services, legal services, financial services or consulting environments Agile, Prince2, Scrum or similar certifications What's on Offer? Opportunity to work on cutting-edge AI and digital transformation initiatives Significant scope to influence and shape delivery best practice Collaborative and supportive culture Hybrid working environment Excellent long-term career prospects within a growing international organisation If you're an experienced delivery professional who enjoys bringing structure, governance and momentum to complex technology programmes, we'd love to hear from you.
28/07/2026
Full time
AI Delivery Manager Liverpool/Hybrid (3 Days in Office) A leading international professional services organisation is seeking an AI Delivery Manager to help drive the successful delivery of a growing portfolio of AI and technology initiatives. This is a fantastic opportunity to join a business investing heavily in AI, innovation and digital transformation. Working across Product, Technology, Change, Risk and Business teams, you will play a key role in ensuring projects are delivered in a structured, scalable and predictable manner while supporting adoption and delivering tangible business outcomes. You'll be joining at an exciting time as the organisation continues to expand globally, with significant investment in technology, innovation and client-facing solutions. Key Responsibilities Oversee delivery across multiple AI and technology initiatives simultaneously Establish and enhance delivery frameworks, governance processes and reporting standards Manage risks, issues, dependencies and delivery plans across a complex portfolio of projects Coordinate cross-functional teams including Product, Technology, Change, Risk and Business stakeholders Support backlog management, prioritisation and roadmap delivery Produce clear reporting and updates for senior stakeholders Ensure projects are delivered in a scalable, repeatable and commercially focused manner Drive stakeholder engagement and support successful adoption of new solutions Contribute to the continuous improvement of delivery processes and ways of working Skills & Experience Required Previous experience as a Delivery Manager, Programme Manager, Transformation Manager, Product Delivery Manager or similar role Strong understanding of Agile delivery principles and frameworks Experience managing multiple workstreams and stakeholders simultaneously Proven track record of governance, reporting, risk and dependency management Excellent stakeholder engagement and communication skills Experience operating within complex, fast-paced environments Ability to bring structure, consistency and delivery discipline to evolving programmes Desirable Exposure to AI, automation, digital transformation or emerging technologies Experience within professional services, legal services, financial services or consulting environments Agile, Prince2, Scrum or similar certifications What's on Offer? Opportunity to work on cutting-edge AI and digital transformation initiatives Significant scope to influence and shape delivery best practice Collaborative and supportive culture Hybrid working environment Excellent long-term career prospects within a growing international organisation If you're an experienced delivery professional who enjoys bringing structure, governance and momentum to complex technology programmes, we'd love to hear from you.
Position: Creative Artworker Location: Berkhamsted (Hybrid - 3 days in the office, 2 days from home) Salary: 38,000 Purpose of a Creative Artworker: My client is looking for a talented and detail-oriented individual to join our growing creative team as a Creative Artworker . This is an excellent opportunity for an experienced artworker who enjoys delivering high-quality print and digital artwork while working in a fast-paced, collaborative environment. As a Creative Artworker, you will play a key role in producing accurate, brand-compliant artwork across a wide range of projects, ensuring every piece of work is delivered to the highest standard and within agreed deadlines. Key Responsibilities of a Creative Artworker: Produce accurate, error-free artwork for both print and digital projects in line with client brand guidelines. Demonstrate a strong understanding of artwork production processes and technical file preparation. Ensure all artwork files are correctly named, organised and stored in accordance with company procedures. Carry out thorough self-checks before submitting artwork for Quality Control. Work closely with Project Managers, Account Managers and the Quality Control team to ensure projects are delivered accurately and on time. Proactively communicate with your Line Manager if deadlines are at risk. Maintain consistency across print and digital assets by using the correct colour profiles (CMYK and RGB). Create physical mock-ups and product/location visuals where required. Provide technical advice on artwork, print specifications and digital file formats. Suggest practical solutions when client briefs require refinement or fall outside brand guidelines. Assist with quotations when requested. Manage and maintain the department's master icon and image library. Accurately record production time using the company timesheet system. Support continuous improvement initiatives and contribute to maintaining high quality standards across the business. Adhere to company policies, Standard Operating Procedures (SOPs), and Quality & Environmental standards. What We're Looking For in a Creative Artworker: The successful candidate will have: Previous experience in a Creative Artworker or Artworker role. Excellent knowledge of print and digital artwork production. Outstanding attention to detail with the ability to produce consistently accurate work. Strong organisational and time management skills. The ability to manage multiple projects and work effectively under pressure. A proactive approach with excellent communication and problem-solving skills. Commercial awareness and a commitment to delivering exceptional client service. A collaborative attitude and the ability to work effectively within a busy creative team. Success in This Role You'll be successful if you can: Deliver high-quality, error-free artwork on time. Build strong working relationships with Project Managers and Quality Control. Contribute to improving team efficiency and productivity. Maintain exceptional standards of quality and customer service. Positively support the company's Quality, Social and Environmental objectives. Demonstrate professionalism, reliability and punctuality at all times. What's on Offer Hybrid working (3 days in the office, 2 days from home) Competitive salary of 38,000 Opportunity to work on a varied portfolio of print and digital projects Supportive and collaborative working environment Career development opportunities within a growing business Interested? If you're an experienced Creative Artworker looking for your next challenge, we'd love to hear from you. Apply today or contact Olivia on (phone number removed) for a confidential discussion.
28/07/2026
Full time
Position: Creative Artworker Location: Berkhamsted (Hybrid - 3 days in the office, 2 days from home) Salary: 38,000 Purpose of a Creative Artworker: My client is looking for a talented and detail-oriented individual to join our growing creative team as a Creative Artworker . This is an excellent opportunity for an experienced artworker who enjoys delivering high-quality print and digital artwork while working in a fast-paced, collaborative environment. As a Creative Artworker, you will play a key role in producing accurate, brand-compliant artwork across a wide range of projects, ensuring every piece of work is delivered to the highest standard and within agreed deadlines. Key Responsibilities of a Creative Artworker: Produce accurate, error-free artwork for both print and digital projects in line with client brand guidelines. Demonstrate a strong understanding of artwork production processes and technical file preparation. Ensure all artwork files are correctly named, organised and stored in accordance with company procedures. Carry out thorough self-checks before submitting artwork for Quality Control. Work closely with Project Managers, Account Managers and the Quality Control team to ensure projects are delivered accurately and on time. Proactively communicate with your Line Manager if deadlines are at risk. Maintain consistency across print and digital assets by using the correct colour profiles (CMYK and RGB). Create physical mock-ups and product/location visuals where required. Provide technical advice on artwork, print specifications and digital file formats. Suggest practical solutions when client briefs require refinement or fall outside brand guidelines. Assist with quotations when requested. Manage and maintain the department's master icon and image library. Accurately record production time using the company timesheet system. Support continuous improvement initiatives and contribute to maintaining high quality standards across the business. Adhere to company policies, Standard Operating Procedures (SOPs), and Quality & Environmental standards. What We're Looking For in a Creative Artworker: The successful candidate will have: Previous experience in a Creative Artworker or Artworker role. Excellent knowledge of print and digital artwork production. Outstanding attention to detail with the ability to produce consistently accurate work. Strong organisational and time management skills. The ability to manage multiple projects and work effectively under pressure. A proactive approach with excellent communication and problem-solving skills. Commercial awareness and a commitment to delivering exceptional client service. A collaborative attitude and the ability to work effectively within a busy creative team. Success in This Role You'll be successful if you can: Deliver high-quality, error-free artwork on time. Build strong working relationships with Project Managers and Quality Control. Contribute to improving team efficiency and productivity. Maintain exceptional standards of quality and customer service. Positively support the company's Quality, Social and Environmental objectives. Demonstrate professionalism, reliability and punctuality at all times. What's on Offer Hybrid working (3 days in the office, 2 days from home) Competitive salary of 38,000 Opportunity to work on a varied portfolio of print and digital projects Supportive and collaborative working environment Career development opportunities within a growing business Interested? If you're an experienced Creative Artworker looking for your next challenge, we'd love to hear from you. Apply today or contact Olivia on (phone number removed) for a confidential discussion.
Contract Hybrid Immediate Start We're looking for an experienced Business Analyst / Product Manager to lead the discovery phase of an exciting AI healthcare implementation. You'll work with clinical, technical and business stakeholders to define the successful deployment of an AI-powered MRI software solution that enhances image quality and accelerates scan times on existing MRI scanners. What you'll be doing Lead discovery workshops with clinicians, IT and operational teams Capture business, clinical and technical requirements Map current and future MRI workflows Define product vision, roadmap and MVP Produce user stories, process maps and functional specifications Assess technical integration with PACS, RIS and DICOM environments Identify risks, dependencies and implementation recommendations Work closely with vendor and customer stakeholders to ensure project readiness We're looking for Experience implementing AI imaging solutions such as SwiftMR, Subtle Medical, Aidoc, Gleamer, or similar AI-enabled radiology products is highly desirable . Proven Business Analyst and/or Product Manager experience Strong discovery and requirements gathering skills Experience delivering healthcare technology or digital transformation projects Excellent stakeholder management and workshop facilitation skills Knowledge of Agile delivery and product development Experience with Radiology, MRI, PACS, RIS, DICOM or clinical systems Confident engaging with clinicians and technical teams Able to turn complexity into clear, actionable plans Passionate about delivering innovative healthcare solutions This is a fantastic opportunity to shape the implementation of cutting-edge AI technology that will transform MRI services, improve patient outcomes and maximise the value of existing imaging equipment. Rates depend on experience and client requirements
28/07/2026
Full time
Contract Hybrid Immediate Start We're looking for an experienced Business Analyst / Product Manager to lead the discovery phase of an exciting AI healthcare implementation. You'll work with clinical, technical and business stakeholders to define the successful deployment of an AI-powered MRI software solution that enhances image quality and accelerates scan times on existing MRI scanners. What you'll be doing Lead discovery workshops with clinicians, IT and operational teams Capture business, clinical and technical requirements Map current and future MRI workflows Define product vision, roadmap and MVP Produce user stories, process maps and functional specifications Assess technical integration with PACS, RIS and DICOM environments Identify risks, dependencies and implementation recommendations Work closely with vendor and customer stakeholders to ensure project readiness We're looking for Experience implementing AI imaging solutions such as SwiftMR, Subtle Medical, Aidoc, Gleamer, or similar AI-enabled radiology products is highly desirable . Proven Business Analyst and/or Product Manager experience Strong discovery and requirements gathering skills Experience delivering healthcare technology or digital transformation projects Excellent stakeholder management and workshop facilitation skills Knowledge of Agile delivery and product development Experience with Radiology, MRI, PACS, RIS, DICOM or clinical systems Confident engaging with clinicians and technical teams Able to turn complexity into clear, actionable plans Passionate about delivering innovative healthcare solutions This is a fantastic opportunity to shape the implementation of cutting-edge AI technology that will transform MRI services, improve patient outcomes and maximise the value of existing imaging equipment. Rates depend on experience and client requirements
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
28/07/2026
Full time
Senior DevOps Engineer Location: Watford Working Pattern: Primarily office-based Salary: £51,000 per annum Hours: Monday to Thursday 08:30 - 17:00, Friday 08:30 - 16:30 Reporting To IT Project Manager About the Role We are seeking an experienced Senior DevOps Engineer to support the development, delivery, and continuous improvement of DevOps services, cloud platforms, business applications, and technology projects. This is a senior technical role that combines DevOps engineering, application support, database management, cloud infrastructure, data warehousing, and technical leadership. You will work closely with IT Operations, Project Management, business stakeholders, and third-party suppliers to ensure critical systems remain secure, reliable, scalable, and performant. The successful candidate will also provide mentoring and technical guidance to DevOps Engineers while supporting the organisation's digital transformation strategy. Key Responsibilities DevOps & Cloud Engineering Support the implementation and continual improvement of the DevOps function, including Microsoft Azure DevOps. Design, build and maintain CI/CD pipelines and deployment automation processes. Maintain documented code repositories, configurations and infrastructure standards. Work closely with infrastructure teams to ensure platforms are secure, resilient and optimised. Identify opportunities to automate processes and reduce manual operational effort. Applications & Platform Support Act as technical architect and subject matter expert for business-critical applications. Support application integration, upgrades, patching, optimisation and release management. Provide application support for core and non-core business systems. Collaborate with business owners and third-party vendors on troubleshooting and enhancements. Ensure applications are monitored, documented and maintained to minimise technical debt. Data & Database Management Support the design, implementation and enhancement of enterprise data warehouse solutions. Lead Extract, Transform and Load (ETL) processes and activities. Create, configure, maintain and support databases and database services. Optimise database performance, security and reliability. Support data integrations and reporting platforms. Infrastructure & Systems Support Provide platform support for applications and operating systems. Support system builds, upgrades, releases, patching and fault resolution. Maintain and optimise environments including: SQL Server MySQL PostgreSQL Microsoft Dynamics 365 Learning Management Systems Student Information Systems Business Information Systems Incident, Change & Service Management Act as part of the DevOps resolver team, resolving incidents and service requests within agreed service levels. Provide third-line technical support and escalation assistance. Participate in major incident management and root cause analysis. Maintain accurate records within the IT Service Management (ITSM) platform. Act as a permanent member of the Technical Change Board. Provide occasional out-of-hours support for critical incidents and upgrades. Project Delivery Support the delivery of strategic technology projects and programmes. Lead technical workstreams and project activities where required. Produce and maintain project documentation. Ensure solutions align with technical standards and organisational objectives. Leadership & Mentoring Mentor and support DevOps Engineers and technical team members. Contribute to technical skills development and knowledge sharing. Assist in maintaining technical skills matrices and training plans. Promote best practices across DevOps, cloud engineering and application support. Deputise for senior technical leadership when required. Key Skills & Experience Essential Strong experience with Microsoft Azure and Azure DevOps. Experience building and maintaining CI/CD pipelines. Experience supporting enterprise applications and business systems. Strong database administration and support experience. Experience with SQL Server, MySQL and PostgreSQL. Knowledge of ETL processes and data warehousing concepts. Experience with cloud infrastructure, automation and Infrastructure as Code. Strong troubleshooting and third-line support experience. Experience with monitoring, logging and application performance management. Scripting and automation skills. Experience working within Agile and DevOps environments. Desirable Microsoft Dynamics 365 Data Warehouse technologies Learning Management Systems Terraform Kubernetes PowerShell Azure Data Factory Azure SQL Microsoft Fabric Cloud security and governance experience General Responsibilities Participate in training, development and continuous professional development activities. Maintain awareness of current technologies, industry trends and best practices. Promote equality, diversity and inclusion. Comply with all health, safety, safeguarding and security requirements. Deliver a consistently high standard of customer service. Undertake additional duties as reasonably required by management. Benefits & Additional Information Salary of £51,000 per annum Primarily office-based role in Watford Working hours 08:30 - 17:00 Monday to Thursday Early finish of 16:30 on Fridays Opportunity to work on cloud transformation, data warehouse development, DevOps automation, and enterprise applications within a broad technology environment. Please note: The responsibilities outlined above are not exhaustive and may be amended from time to time to meet business requirements. They do not form part of any contract of employment. Provide your feedback on BizChat
Senior Data Scientist (leadership role) - Customer Data - 100K + 50% bonus + 6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team to deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance, and Technology. This role will require you to be in Southampton 2-3 days a month Key Responsibilities: Lead, coach and develop a high-performing Data Science team. Own and deliver the Data Science roadmap, prioritising work based on business value. Oversee the development and deployment of machine learning models, including churn, customer lifetime value, forecasting, segmentation and recommendation. Ensure solutions are scalable, robust, governed and production-ready. Partner with business and technology stakeholders to translate commercial challenges into data-driven solutions. Drive best practice in data science, model governance and technical delivery. Deliver measurable business value through the effective use of data science. Skills & Experience: Proven experience leading Data Science teams in a commercial environment. Strong knowledge of machine learning, statistics, Python and SQL. Experience developing and deploying predictive models using customer and commercial data. Experience with cloud analytics platforms (e.g. Databricks, Snowflake or BigQuery). Strong stakeholder management, communication and leadership skills. Commercially focused with the ability to prioritise and deliver high-impact outcomes. Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics
28/07/2026
Full time
Senior Data Scientist (leadership role) - Customer Data - 100K + 50% bonus + 6,500 car allowance - Southampton Senior Data Scientist, Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics, Southampton area 2-3 days a month minimum. You will be leading a Data Science team to deliver machine learning and advanced analytics solutions that improve customer insight, drive commercial decision-making and enable personalisation across a retail organisation. You will be able to challenge approaches, raise standards, coach technical talent and influence senior stakeholders across Customer, Digital, CRM, Loyalty, Retail Media, Finance, and Technology. This role will require you to be in Southampton 2-3 days a month Key Responsibilities: Lead, coach and develop a high-performing Data Science team. Own and deliver the Data Science roadmap, prioritising work based on business value. Oversee the development and deployment of machine learning models, including churn, customer lifetime value, forecasting, segmentation and recommendation. Ensure solutions are scalable, robust, governed and production-ready. Partner with business and technology stakeholders to translate commercial challenges into data-driven solutions. Drive best practice in data science, model governance and technical delivery. Deliver measurable business value through the effective use of data science. Skills & Experience: Proven experience leading Data Science teams in a commercial environment. Strong knowledge of machine learning, statistics, Python and SQL. Experience developing and deploying predictive models using customer and commercial data. Experience with cloud analytics platforms (e.g. Databricks, Snowflake or BigQuery). Strong stakeholder management, communication and leadership skills. Commercially focused with the ability to prioritise and deliver high-impact outcomes. Data Science Manager, Leadership, Leading Data Science, Retail, Python, SQL, Roadmaps, Cloud Analytics
At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do. IES is a global leader in climate tech, pioneering cutting edge technology solutions and consultancy services to help decarbonise the built environment. With our market leading design and analysis software and innovative digital twin technology, we empower AEC and building operations professionals to design and operate sustainable buildings and communities. The Role As a Business Development Manager at IES, you will play a critical role in driving our mission forward by engaging with key stakeholders across the Architecture, Engineering and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you will lead sales efforts and customer success across UK accounts, promoting solutions that enable significant reductions in energy consumption and carbon emissions across the built environment. To succeed in this role, you will bring strong technical credibility, commercial acumen and the ability to build trusted relationships with senior stakeholders. What You'll Do Develop and manage a pipeline of existing customers and prospective accounts to achieve revenue targets Collaborate with marketing and technical teams to communicate IES's value proposition to architects, engineers, developers and other industry professionals Understand client business needs and provide tailored software solutions that deliver measurable ROI and business value Conduct product demonstrations and presentations to prospective customers Keep existing customers informed of new product features and how they impact their workflows Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures Work closely with EMEA sales, sales engineering, product, technical support, customer success and revenue operations teams to improve internal sales performance Stay informed on industry trends, regulations and competitive offerings Provide thought leadership to customers and feed customer insight back into software development roadmaps Represent IES at conferences, workshops and networking events Maintain accurate and detailed records in Salesforce, including forecasting and follow up activities Skills & Experience 5+ years' experience in software account management within technical software solutions, preferably within the AEC industry Proven ability to identify, qualify and convert leads into a robust sales pipeline Self motivated and results driven, with the ability to work independently and collaboratively Strong sales process management, forecasting and analytical skills Demonstrated ability to negotiate commercial terms and build relationships with senior commercial and technical stakeholders Strong business acumen, persuasive communication style and attention to detail Ability to provide structured market and customer feedback to internal teams Experience using Salesforce or a similar CRM for opportunity and account management Nice to Have Bachelor's degree, ideally in Architectural, Mechanical, Electrical or Civil Engineering, or Architecture Experience with building performance or HVAC software Familiarity with IESVE software within the building design process Why Join Us Be part of a company committed to tackling climate change through innovative technology Work in a supportive, collaborative and mission driven environment IES is committed to an inclusive workplace and welcomes applications from all backgrounds, even if you don't meet every requirement listed. We can provide reasonable adjustments throughout the recruitment process, for example, sharing interview questions in advance, allowing breaks between stages, or offering extra time where needed. If you require support at any point, please contact the IES HR team at or . To apply for the role please send a covering letter stating the skills you have fromthe requirements listed and an up to date CV to: Early application is encouraged and IES reserves the right to close this vacancyearly should sufficient applications be received.
28/07/2026
Full time
At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do. IES is a global leader in climate tech, pioneering cutting edge technology solutions and consultancy services to help decarbonise the built environment. With our market leading design and analysis software and innovative digital twin technology, we empower AEC and building operations professionals to design and operate sustainable buildings and communities. The Role As a Business Development Manager at IES, you will play a critical role in driving our mission forward by engaging with key stakeholders across the Architecture, Engineering and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you will lead sales efforts and customer success across UK accounts, promoting solutions that enable significant reductions in energy consumption and carbon emissions across the built environment. To succeed in this role, you will bring strong technical credibility, commercial acumen and the ability to build trusted relationships with senior stakeholders. What You'll Do Develop and manage a pipeline of existing customers and prospective accounts to achieve revenue targets Collaborate with marketing and technical teams to communicate IES's value proposition to architects, engineers, developers and other industry professionals Understand client business needs and provide tailored software solutions that deliver measurable ROI and business value Conduct product demonstrations and presentations to prospective customers Keep existing customers informed of new product features and how they impact their workflows Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures Work closely with EMEA sales, sales engineering, product, technical support, customer success and revenue operations teams to improve internal sales performance Stay informed on industry trends, regulations and competitive offerings Provide thought leadership to customers and feed customer insight back into software development roadmaps Represent IES at conferences, workshops and networking events Maintain accurate and detailed records in Salesforce, including forecasting and follow up activities Skills & Experience 5+ years' experience in software account management within technical software solutions, preferably within the AEC industry Proven ability to identify, qualify and convert leads into a robust sales pipeline Self motivated and results driven, with the ability to work independently and collaboratively Strong sales process management, forecasting and analytical skills Demonstrated ability to negotiate commercial terms and build relationships with senior commercial and technical stakeholders Strong business acumen, persuasive communication style and attention to detail Ability to provide structured market and customer feedback to internal teams Experience using Salesforce or a similar CRM for opportunity and account management Nice to Have Bachelor's degree, ideally in Architectural, Mechanical, Electrical or Civil Engineering, or Architecture Experience with building performance or HVAC software Familiarity with IESVE software within the building design process Why Join Us Be part of a company committed to tackling climate change through innovative technology Work in a supportive, collaborative and mission driven environment IES is committed to an inclusive workplace and welcomes applications from all backgrounds, even if you don't meet every requirement listed. We can provide reasonable adjustments throughout the recruitment process, for example, sharing interview questions in advance, allowing breaks between stages, or offering extra time where needed. If you require support at any point, please contact the IES HR team at or . To apply for the role please send a covering letter stating the skills you have fromthe requirements listed and an up to date CV to: Early application is encouraged and IES reserves the right to close this vacancyearly should sufficient applications be received.
Location: London (Hybrid - 2 Days per Week in Office) Salary: £85,000 Base Salary + Uncapped Double OTE Type: Permanent Full-Time We are seeking an experienced Enterprise Business Development Manager to join a leading technology services organisation focused on delivering Microsoft cloud, security, and identity solutions to some of the UK's largest enterprises. This is a pure new business role targeting organisations with 5,000+ employees, helping customers modernise their workplace, strengthen identity security, and accelerate digital transformation through the Microsoft ecosystem. The successful candidate will have a proven track record of selling enterprise Microsoft solutions, with a particular focus on Microsoft 365 and Microsoft Entra ID. What You'll Be Doing Drive new business opportunities within enterprise organisations with 5,000+ users. Build relationships with CIOs, CISOs, IT Directors, Heads of Infrastructure, and Digital Workplace leaders. Lead consultative sales engagements focused on Microsoft 365 and Identity & Access Management solutions. Develop and execute strategic account plans to penetrate and grow large enterprise accounts. Work closely with presales, technical consultants, and delivery teams to create tailored solutions and proposals. Manage complex, multi-stakeholder sales cycles from prospecting through to contract signature. Maintain a strong and accurate sales pipeline, forecasting against revenue and gross profit targets. Position the value of identity-led security, modern workplace transformation, and cloud adoption initiatives. Key Solutions You'll Be Selling Microsoft Entra ID Microsoft 365 Microsoft 365 E3 & E5 Licensing Microsoft Intune Microsoft Defender Suite Conditional Access & Identity Governance Privileged Identity Management (PIM) Zero Trust Security Solutions Managed Microsoft Services What You'll Bring Proven experience selling enterprise Microsoft solutions into organisations with 5,000+ employees . Strong knowledge of Microsoft 365 licensing, modern workplace solutions, and cloud adoption strategies. Experience positioning and selling Microsoft Entra ID and Identity & Access Management solutions. Understanding of concepts such as Conditional Access, Multi-Factor Authentication (MFA), Identity Governance, Privileged Access, and Zero Trust frameworks. Demonstrable success winning new business and exceeding enterprise sales targets. Ability to engage senior stakeholders and navigate complex procurement processes. Strong commercial acumen and consultative selling skills. Experience managing opportunities ranging from £50,000 to multi-million-pound engagements. Self-motivated, driven, and comfortable operating in a high-performance sales environment.
28/07/2026
Full time
Location: London (Hybrid - 2 Days per Week in Office) Salary: £85,000 Base Salary + Uncapped Double OTE Type: Permanent Full-Time We are seeking an experienced Enterprise Business Development Manager to join a leading technology services organisation focused on delivering Microsoft cloud, security, and identity solutions to some of the UK's largest enterprises. This is a pure new business role targeting organisations with 5,000+ employees, helping customers modernise their workplace, strengthen identity security, and accelerate digital transformation through the Microsoft ecosystem. The successful candidate will have a proven track record of selling enterprise Microsoft solutions, with a particular focus on Microsoft 365 and Microsoft Entra ID. What You'll Be Doing Drive new business opportunities within enterprise organisations with 5,000+ users. Build relationships with CIOs, CISOs, IT Directors, Heads of Infrastructure, and Digital Workplace leaders. Lead consultative sales engagements focused on Microsoft 365 and Identity & Access Management solutions. Develop and execute strategic account plans to penetrate and grow large enterprise accounts. Work closely with presales, technical consultants, and delivery teams to create tailored solutions and proposals. Manage complex, multi-stakeholder sales cycles from prospecting through to contract signature. Maintain a strong and accurate sales pipeline, forecasting against revenue and gross profit targets. Position the value of identity-led security, modern workplace transformation, and cloud adoption initiatives. Key Solutions You'll Be Selling Microsoft Entra ID Microsoft 365 Microsoft 365 E3 & E5 Licensing Microsoft Intune Microsoft Defender Suite Conditional Access & Identity Governance Privileged Identity Management (PIM) Zero Trust Security Solutions Managed Microsoft Services What You'll Bring Proven experience selling enterprise Microsoft solutions into organisations with 5,000+ employees . Strong knowledge of Microsoft 365 licensing, modern workplace solutions, and cloud adoption strategies. Experience positioning and selling Microsoft Entra ID and Identity & Access Management solutions. Understanding of concepts such as Conditional Access, Multi-Factor Authentication (MFA), Identity Governance, Privileged Access, and Zero Trust frameworks. Demonstrable success winning new business and exceeding enterprise sales targets. Ability to engage senior stakeholders and navigate complex procurement processes. Strong commercial acumen and consultative selling skills. Experience managing opportunities ranging from £50,000 to multi-million-pound engagements. Self-motivated, driven, and comfortable operating in a high-performance sales environment.
Junior Project Manager (SaaS) Remote, UK (with travel to customer sites) 30,000 - 35,000 + Progression + Benefits Are you an ambitious and early-career Project Manager looking to build your experience delivering SaaS and digital transformation projects while receiving structured training and clear progression? This is an excellent opportunity for a Junior Project Manager to join a growing organisation where you will gain hands-on experience supporting end-to-end project delivery across the architectural, engineering and manufacturing sectors. You will work closely with senior stakeholders and technical teams, helping to deliver innovative digital and software solutions. In this role, you will assist in managing project timelines, documentation, and stakeholder communication, while learning how to oversee governance, risk, and delivery performance. You will be supported in developing your project management skills and will play a key role in ensuring projects are delivered on time and to a high standard. The ideal candidate will have some experience supporting technology or SaaS projects, strong communication skills, and a desire to grow into a fully-fledged Project Manager. This role offers structured progression, training, and exposure to complex, high-value projects. The Role: Support the delivery of multiple SaaS and digital projects Assist with project plans, timelines, and stakeholder communication Help manage documentation, reporting, and KPIs Facilitate workshops and support client engagement Work with cross-functional teams to deliver project outcomes The Person 1-3 years' experience in project coordination or junior project management Understanding of project delivery frameworks and governance fundamentals Strong communication and stakeholder engagement skills Interest in SaaS, digital transformation, or cloud technologies Keen to learn and progress within project management Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
28/07/2026
Full time
Junior Project Manager (SaaS) Remote, UK (with travel to customer sites) 30,000 - 35,000 + Progression + Benefits Are you an ambitious and early-career Project Manager looking to build your experience delivering SaaS and digital transformation projects while receiving structured training and clear progression? This is an excellent opportunity for a Junior Project Manager to join a growing organisation where you will gain hands-on experience supporting end-to-end project delivery across the architectural, engineering and manufacturing sectors. You will work closely with senior stakeholders and technical teams, helping to deliver innovative digital and software solutions. In this role, you will assist in managing project timelines, documentation, and stakeholder communication, while learning how to oversee governance, risk, and delivery performance. You will be supported in developing your project management skills and will play a key role in ensuring projects are delivered on time and to a high standard. The ideal candidate will have some experience supporting technology or SaaS projects, strong communication skills, and a desire to grow into a fully-fledged Project Manager. This role offers structured progression, training, and exposure to complex, high-value projects. The Role: Support the delivery of multiple SaaS and digital projects Assist with project plans, timelines, and stakeholder communication Help manage documentation, reporting, and KPIs Facilitate workshops and support client engagement Work with cross-functional teams to deliver project outcomes The Person 1-3 years' experience in project coordination or junior project management Understanding of project delivery frameworks and governance fundamentals Strong communication and stakeholder engagement skills Interest in SaaS, digital transformation, or cloud technologies Keen to learn and progress within project management Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Business Development Manager Location: Remote (UK) with occasional travel to Brighton Help Organisations Build Trust, Resilience and Compliance Confidence We're growing fast, and we're looking for an ambitious Business Development Manager to join our commercial team. This is an opportunity to join a market-leading SaaS business helping organisations manage information security, data privacy and AI governance in a way that stands up to real scrutiny, not just a tick-box audit. Trusted by more than 65,000 users across 100+ countries, our platform helps businesses achieve and maintain standards including ISO 27001, GDPR, NIS2 and ISO 42001. If you're a consultative SaaS salesperson who enjoys building relationships, uncovering customer challenges and closing business, we'd love to hear from you. What You'll Be Doing Generating new business opportunities through a combination of inbound and outbound activity Managing the full sales cycle from qualification through to close Running discovery calls and product demonstrations Building strong relationships with key stakeholders and decision makers Understanding customer challenges and positioning solutions that deliver real value Managing and progressing a healthy pipeline of opportunities Collaborating closely with marketing and other internal teams Maintaining accurate CRM records and forecasting activity Consistently achieving and exceeding revenue targets What We're Looking For Previous experience in a SaaS Business Development role Experience managing the full sales cycle from prospecting through to close Strong consultative selling skills Excellent communication and relationship-building ability A proactive, self-motivated approach Experience managing your own pipeline and sales activity Comfortable working in a fast-paced growth environment Desirable Information security, compliance, cyber security or GRC experience Experience selling into regulated industries Additional European language skills Experience selling complex or value-led software solutions Why Join Us? Sell a Product That Matters Help organisations improve security, manage risk and build resilience in an increasingly complex digital world. Join a Growing Market Information security, privacy and AI governance are now board-level priorities, creating strong demand and significant growth opportunities. Uncapped Earning Potential Enjoy a competitive salary with a highly rewarding uncapped commission structure designed to recognise and reward high performance. Remote-First Flexibility Work from wherever you perform best, with occasional team collaboration days in Brighton. Grow Your Career Join a scaling SaaS business where you'll have genuine opportunities to develop, progress and make a visible impact. Benefits Remote-first working environment 25 days holiday plus bank holidays Additional holiday entitlement based on length of service NEST pension scheme Perkbox employee benefits platform Professional development and training support Regular company events and team meet-ups Collaborative, supportive and ambitious culture Ready for Your Next Challenge? If you're looking for a role where you can make an impact, develop your career and be part of a business shaping the future of information security, we'd love to hear from you.
28/07/2026
Full time
Business Development Manager Location: Remote (UK) with occasional travel to Brighton Help Organisations Build Trust, Resilience and Compliance Confidence We're growing fast, and we're looking for an ambitious Business Development Manager to join our commercial team. This is an opportunity to join a market-leading SaaS business helping organisations manage information security, data privacy and AI governance in a way that stands up to real scrutiny, not just a tick-box audit. Trusted by more than 65,000 users across 100+ countries, our platform helps businesses achieve and maintain standards including ISO 27001, GDPR, NIS2 and ISO 42001. If you're a consultative SaaS salesperson who enjoys building relationships, uncovering customer challenges and closing business, we'd love to hear from you. What You'll Be Doing Generating new business opportunities through a combination of inbound and outbound activity Managing the full sales cycle from qualification through to close Running discovery calls and product demonstrations Building strong relationships with key stakeholders and decision makers Understanding customer challenges and positioning solutions that deliver real value Managing and progressing a healthy pipeline of opportunities Collaborating closely with marketing and other internal teams Maintaining accurate CRM records and forecasting activity Consistently achieving and exceeding revenue targets What We're Looking For Previous experience in a SaaS Business Development role Experience managing the full sales cycle from prospecting through to close Strong consultative selling skills Excellent communication and relationship-building ability A proactive, self-motivated approach Experience managing your own pipeline and sales activity Comfortable working in a fast-paced growth environment Desirable Information security, compliance, cyber security or GRC experience Experience selling into regulated industries Additional European language skills Experience selling complex or value-led software solutions Why Join Us? Sell a Product That Matters Help organisations improve security, manage risk and build resilience in an increasingly complex digital world. Join a Growing Market Information security, privacy and AI governance are now board-level priorities, creating strong demand and significant growth opportunities. Uncapped Earning Potential Enjoy a competitive salary with a highly rewarding uncapped commission structure designed to recognise and reward high performance. Remote-First Flexibility Work from wherever you perform best, with occasional team collaboration days in Brighton. Grow Your Career Join a scaling SaaS business where you'll have genuine opportunities to develop, progress and make a visible impact. Benefits Remote-first working environment 25 days holiday plus bank holidays Additional holiday entitlement based on length of service NEST pension scheme Perkbox employee benefits platform Professional development and training support Regular company events and team meet-ups Collaborative, supportive and ambitious culture Ready for Your Next Challenge? If you're looking for a role where you can make an impact, develop your career and be part of a business shaping the future of information security, we'd love to hear from you.
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
28/07/2026
Contractor
Ecommerce AI Engineer Office location: Paddington, London Working arrangement: Hybrid Day rate: (Apply online only) Contract status: Outside IR35 Working hours: 8 hours per day Contract duration: 12 months Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Ecommerce AI Engineer Office Location: Paddington, London Working arrangement: Hybrid - three days per week on-site Salary Range: 45,000- 55,000 Contract Type: Permanent, full-time Working hours: 40 hours per week Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
28/07/2026
Full time
Ecommerce AI Engineer Office Location: Paddington, London Working arrangement: Hybrid - three days per week on-site Salary Range: 45,000- 55,000 Contract Type: Permanent, full-time Working hours: 40 hours per week Salt is partnering with a forward-thinking company at the forefront of AI, technology and digital commerce to hire an Ecommerce AI Engineer. You will join a collaborative, commercially focused team, building innovative AI products, ecommerce platforms and digital tools that improve customer experience and business performance. The Role As the Ecommerce AI Engineer, you will combine software engineering, AI implementation and commercial problem-solving to build digital platforms and intelligent tools that support business growth. You will develop high-performing websites, booking and ecommerce journeys, AI communication agents, dashboards and automated workflows. Working closely with engineering, marketing, management and commercial stakeholders, you will turn business requirements into practical, measurable technology solutions. Key Responsibilities Digital Platforms and Ecommerce Build and manage WordPress websites from initial concept through to launch Integrate booking engines, payment systems, ecommerce platforms and customer portals Improve website performance, security, accessibility, technical SEO and conversion rates Manage GA4, Google Tag Manager, Search Console, Google Ads tracking and A/B testing Analyse and optimise customer journeys to increase qualified leads, bookings and revenue Develop lead-generation funnels, customer journey maps and revenue-tracking solutions AI Agents and Automation Develop AI assistants for websites, WhatsApp, email and other customer communication channels Connect AI agents with CRM, booking and customer-service platforms Automate customer enquiries, lead qualification, booking support and follow-up communications Build solutions using OpenAI APIs, large language models, RAG, embeddings, vector search and tool calling Implement permissions, monitoring, escalation processes and data-privacy controls Integrate third-party systems using APIs, webhooks and data pipelines Automate repetitive commercial and operational processes Create dashboards and reporting tools covering leads, bookings, customer activity and performance Maintain strong standards across documentation, testing, monitoring and system reliability Commercial Innovation Identify opportunities to use AI and technology to improve revenue, operational efficiency and customer experience Evaluate build-versus-buy decisions and recommend appropriate tools and platforms Help transform internal AI tools into repeatable, client-facing products Collaborate with engineering, marketing, management and commercial teams to deliver measurable results Skills and Experience You should bring: At least five years' experience across AI, software engineering, ecommerce, platform engineering or a closely related area Strong development skills in Python and JavaScript or TypeScript Experience developing and optimising WordPress websites, including custom themes, plugins and API integrations Experience integrating booking engines, ecommerce platforms and payment systems Practical experience with OpenAI APIs, LLMs, RAG and agentic workflows Experience integrating CRM platforms, WhatsApp Business, webhooks and third-party APIs Strong SQL, data-integration and dashboard-development skills Knowledge of technical SEO, GA4, Google Tag Manager, Google Ads tracking and conversion optimisation Experience with Opera Cloud or Opera V5 The ability to translate commercial and operational requirements into practical technical solutions Strong communication, documentation and project-delivery skills Desirable Experience Experience in one or more of the following would be beneficial: Hospitality, travel or multi-property booking platforms WooCommerce, Shopify or similar ecommerce technologies HubSpot, Salesforce, Zoho or comparable CRM platforms Django, React, Angular, AWS or other cloud and application-development technologies WhatsApp Cloud API, Twilio or similar communication platforms What Success Looks Like Success in this position will include: Delivering effective websites, booking platforms, dashboards and AI tools Increasing qualified leads, bookings, conversion rates and customer engagement Reducing manual work through intelligent automation Developing reliable AI agents with effective accuracy, monitoring and escalation processes Creating new commercial opportunities through AI and digital products Interview Process Successful applicants will be asked to present examples of their work as part of the interview process. These examples could include AI agents, commercial websites, booking platforms, dashboards or automation tools. Where possible, applicants should outline the business problem, the technologies used, the results achieved and their individual contribution to the project. Important Information Applicants must be UK residents No visa sponsorship is available for this role This role is hybrid, with no fully remote option Salt contact: Robert Sprigens, (url removed) Rates depend on experience and client requirements
Role: Interim Senior Commercial Manager (Digital) Length of engagement: Initial 6 months Contract Type: Interim - Full Time Rate : from 575/day (Inside IR35 - Umbrella) Start Date: ASAP Location: London - Hybrid (40% office attendance)CTC Clearance will need to be obtained prior to the start date. We are seeking an experienced Senior Commercial Manager to lead the commercial delivery of a major digital transformation programme within a high-profile public sector organisation. This is a hands-on interim assignment focused on delivering complex, outcome-based digital procurements. You will lead the commercial work stream rather than act as the overall programme manager. You will take ownership of the commercial strategy and delivery of several multi-million-pound digital procurements, helping to drive the programme from strategy through to evaluation and contract award. Your new role Leading end-to-end public sector digital procurements from strategy through to award and mobilisation. Developing commercially robust, outcome-based procurement models. Managing framework competitions and Procurement Act 2023 compliant routes to market. Drafting procurement documentation, evaluation methodologies and commercial contracts. Designing pricing models, KPIs, SLAs, performance measures and contract governance arrangements. Providing commercial expertise and guidance to senior stakeholders and governance boards. Managing procurement risks, assurance requirements and supplier engagement activities. Supporting knowledge transfer and capability development across the wider commercial and digital teams. What you'll need to succeed Significant experience leading high-value public sector digital or technology procurements through the full commercial life cycle. Strong knowledge of Procurement Act 2023 and PCR 2015. Proven experience running framework competitions and drafting tender documentation. Expertise using CCS/Government Commercial frameworks, including: Digital Outcomes & Specialists (DOS7), Management Consultancy Framework 4 (MCF4) and Technology Services 4 (TS4) Expertise in developing commercial strategies and translating business requirements into outcome-based procurement solutions. Experience designing Statements of Work, pricing models, KPIs, SLAs and contract management frameworks. The ability to influence senior stakeholders, navigate ambiguity and deliver results in fast-paced environments. Strong commercial strategy, evaluation and governance experience. A strong understanding of Agile delivery and digital professional services procurement. Be eligible to obtain UK CTC clearance. What you'll get in return Initial 6-month contract Opportunity to lead strategically important digital procurements. Exposure to senior stakeholders and complex, high-profile programmes. Flexible hybrid working arrangement If successful, CTC clearance will be undertaken before the start. What you need to do now If you have a proven track record delivering complex public sector digital procurements and are looking for your next interim challenge, we'd be keen to receive your application by clicking 'apply now'. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
28/07/2026
Seasonal
Role: Interim Senior Commercial Manager (Digital) Length of engagement: Initial 6 months Contract Type: Interim - Full Time Rate : from 575/day (Inside IR35 - Umbrella) Start Date: ASAP Location: London - Hybrid (40% office attendance)CTC Clearance will need to be obtained prior to the start date. We are seeking an experienced Senior Commercial Manager to lead the commercial delivery of a major digital transformation programme within a high-profile public sector organisation. This is a hands-on interim assignment focused on delivering complex, outcome-based digital procurements. You will lead the commercial work stream rather than act as the overall programme manager. You will take ownership of the commercial strategy and delivery of several multi-million-pound digital procurements, helping to drive the programme from strategy through to evaluation and contract award. Your new role Leading end-to-end public sector digital procurements from strategy through to award and mobilisation. Developing commercially robust, outcome-based procurement models. Managing framework competitions and Procurement Act 2023 compliant routes to market. Drafting procurement documentation, evaluation methodologies and commercial contracts. Designing pricing models, KPIs, SLAs, performance measures and contract governance arrangements. Providing commercial expertise and guidance to senior stakeholders and governance boards. Managing procurement risks, assurance requirements and supplier engagement activities. Supporting knowledge transfer and capability development across the wider commercial and digital teams. What you'll need to succeed Significant experience leading high-value public sector digital or technology procurements through the full commercial life cycle. Strong knowledge of Procurement Act 2023 and PCR 2015. Proven experience running framework competitions and drafting tender documentation. Expertise using CCS/Government Commercial frameworks, including: Digital Outcomes & Specialists (DOS7), Management Consultancy Framework 4 (MCF4) and Technology Services 4 (TS4) Expertise in developing commercial strategies and translating business requirements into outcome-based procurement solutions. Experience designing Statements of Work, pricing models, KPIs, SLAs and contract management frameworks. The ability to influence senior stakeholders, navigate ambiguity and deliver results in fast-paced environments. Strong commercial strategy, evaluation and governance experience. A strong understanding of Agile delivery and digital professional services procurement. Be eligible to obtain UK CTC clearance. What you'll get in return Initial 6-month contract Opportunity to lead strategically important digital procurements. Exposure to senior stakeholders and complex, high-profile programmes. Flexible hybrid working arrangement If successful, CTC clearance will be undertaken before the start. What you need to do now If you have a proven track record delivering complex public sector digital procurements and are looking for your next interim challenge, we'd be keen to receive your application by clicking 'apply now'. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
AI, Automation & Application Development Lead Salary - 50,000 Type of role - 12-Month FTC Location - Baston 5 Days Onsite Are you passionate about using technology to solve real business problems? We're looking for an AI, Automation & Application Development Lead to drive digital transformation across our manufacturing operations. Working directly with the Head of Operations, you'll identify manual processes, design automation solutions and develop internal applications that improve efficiency, reduce costs and modernise the way the business operates. Responsibilities Analyse operational processes and identify automation opportunities Design and develop internal business applications Build workflow automation and AI-powered solutions Integrate business systems, databases and third-party platforms Develop dashboards and reporting solutions using Power BI Replace spreadsheet-based processes with scalable digital systems Work closely with operational teams to deliver practical technology improvements Lead digital transformation initiatives from concept through implementation Required Skills Experience developing business applications or internal software Strong coding skills (Python, C#, JavaScript or similar) SQL and database knowledge API integration experience Power BI and data reporting Process automation experience Excellent stakeholder engagement skills Ability to work independently and drive change Desirable Manufacturing or industrial experience Microsoft Power Platform ERP/CRM systems AI or machine learning solutions Digital transformation projects This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
28/07/2026
Full time
AI, Automation & Application Development Lead Salary - 50,000 Type of role - 12-Month FTC Location - Baston 5 Days Onsite Are you passionate about using technology to solve real business problems? We're looking for an AI, Automation & Application Development Lead to drive digital transformation across our manufacturing operations. Working directly with the Head of Operations, you'll identify manual processes, design automation solutions and develop internal applications that improve efficiency, reduce costs and modernise the way the business operates. Responsibilities Analyse operational processes and identify automation opportunities Design and develop internal business applications Build workflow automation and AI-powered solutions Integrate business systems, databases and third-party platforms Develop dashboards and reporting solutions using Power BI Replace spreadsheet-based processes with scalable digital systems Work closely with operational teams to deliver practical technology improvements Lead digital transformation initiatives from concept through implementation Required Skills Experience developing business applications or internal software Strong coding skills (Python, C#, JavaScript or similar) SQL and database knowledge API integration experience Power BI and data reporting Process automation experience Excellent stakeholder engagement skills Ability to work independently and drive change Desirable Manufacturing or industrial experience Microsoft Power Platform ERP/CRM systems AI or machine learning solutions Digital transformation projects This is an urgent vacancy where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it khushboo . Co .uk Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
User Researcher (GDS Discovery) 6-month contract Remote Working Outside IR35 Market Rates (c£475 per day) The Opportunity: Our client is supporting a major UK Government Agency on a high-profile digital transformation programme and is seeking an experienced User Researcher to join a multidisciplinary team delivering a critical Discovery phase. Working within a Government Digital Service (GDS) environment, you'll play a key role in ensuring that future services are designed around genuine user needs and supported by robust evidence. You'll plan and deliver user research across a range of operational user groups, uncovering valuable insights that help shape service design, validate hypotheses and inform future Alpha delivery. Working closely with Product Managers, Service Designers, Business Analysts, Architects and other User-Centred Design (UCD) professionals, you'll help build a comprehensive understanding of user behaviours, pain points and opportunities for service improvement. This role would suit an experienced consultant with a strong background delivering Discovery projects within UK Government or other highly regulated environments. Skills and Experience: Proven experience delivering User Research within GDS Discovery phases or comparable complex digital transformation programmes. Strong qualitative research experience, including: User interviews / Workshops / Contextual enquiry / Observational research /Stakeholder engagement Experience researching complex operational services involving multiple user groups and organisational stakeholders. Ability to synthesise research into clear user needs, personas, epics and actionable recommendations. Experience validating user journeys, service maps and future service concepts. Good understanding of accessibility standards, inclusive research practices and the ethical handling of research data. Excellent communication, facilitation and stakeholder management skills. Comfortable working within multidisciplinary Agile delivery teams, delivering digital transformation programmes Experience working within UK Government or wider Public Sector organisations, ideally with the Government Digital Service (GDS) Service Manual and Discovery methodologies. Experience working alongside Service Designers, Product Managers and Business Analysts. Knowledge of case management, incident management, healthcare or other operationally complex public services. Experience supporting Alpha planning and service design activities. Evidence-led service design and a proven track record delivering successful GDS Discovery engagements, we'd love to hear from you. Role and Responsibilities: Develop and maintain the User Research Plan, selecting appropriate research methods and ensuring accessibility and inclusivity are considered throughout. Work collaboratively with stakeholders to identify and recruit participants representing a range of operational and organisational user groups. Plan, facilitate and analyse interviews, workshops, contextual enquiries and other qualitative research activities. Produce clear, evidence-based findings that identify user needs, behaviours, pain points, personas and epics. Validate user journeys, service maps, operational processes and future service hypotheses. Translate complex research findings into practical recommendations that inform product and service decisions, presenting research findings to technical and non-technical stakeholders. Contribute to the Discovery Report, Alpha recommendations and future delivery planning. Work closely with the Lead UCD Consultant, Service Designers, Business Analysts, Product Managers and Technical Architects within a multidisciplinary Agile team. Champion user-centred design principles throughout the Discovery lifecycle. NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (around one weeks lead-time). Applications: To learn more about this newly created opportunity consulting as a GDS-focused User Researcher for an initial 6-month engagement, operating on a remote-working basis; please call and speak with Edward Laing here at ISR Recruitment or please send through a copy of your latest online profile and/or CV for an immediate call back in the strictest confidence. If you're an experienced User Researcher with a strong background in GDS Discovery , business process analysis and stakeholder engagement, and you're looking to play a key role in shaping the future of a critical Government service we'd love to hear from you; p lease contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?
28/07/2026
Contractor
User Researcher (GDS Discovery) 6-month contract Remote Working Outside IR35 Market Rates (c£475 per day) The Opportunity: Our client is supporting a major UK Government Agency on a high-profile digital transformation programme and is seeking an experienced User Researcher to join a multidisciplinary team delivering a critical Discovery phase. Working within a Government Digital Service (GDS) environment, you'll play a key role in ensuring that future services are designed around genuine user needs and supported by robust evidence. You'll plan and deliver user research across a range of operational user groups, uncovering valuable insights that help shape service design, validate hypotheses and inform future Alpha delivery. Working closely with Product Managers, Service Designers, Business Analysts, Architects and other User-Centred Design (UCD) professionals, you'll help build a comprehensive understanding of user behaviours, pain points and opportunities for service improvement. This role would suit an experienced consultant with a strong background delivering Discovery projects within UK Government or other highly regulated environments. Skills and Experience: Proven experience delivering User Research within GDS Discovery phases or comparable complex digital transformation programmes. Strong qualitative research experience, including: User interviews / Workshops / Contextual enquiry / Observational research /Stakeholder engagement Experience researching complex operational services involving multiple user groups and organisational stakeholders. Ability to synthesise research into clear user needs, personas, epics and actionable recommendations. Experience validating user journeys, service maps and future service concepts. Good understanding of accessibility standards, inclusive research practices and the ethical handling of research data. Excellent communication, facilitation and stakeholder management skills. Comfortable working within multidisciplinary Agile delivery teams, delivering digital transformation programmes Experience working within UK Government or wider Public Sector organisations, ideally with the Government Digital Service (GDS) Service Manual and Discovery methodologies. Experience working alongside Service Designers, Product Managers and Business Analysts. Knowledge of case management, incident management, healthcare or other operationally complex public services. Experience supporting Alpha planning and service design activities. Evidence-led service design and a proven track record delivering successful GDS Discovery engagements, we'd love to hear from you. Role and Responsibilities: Develop and maintain the User Research Plan, selecting appropriate research methods and ensuring accessibility and inclusivity are considered throughout. Work collaboratively with stakeholders to identify and recruit participants representing a range of operational and organisational user groups. Plan, facilitate and analyse interviews, workshops, contextual enquiries and other qualitative research activities. Produce clear, evidence-based findings that identify user needs, behaviours, pain points, personas and epics. Validate user journeys, service maps, operational processes and future service hypotheses. Translate complex research findings into practical recommendations that inform product and service decisions, presenting research findings to technical and non-technical stakeholders. Contribute to the Discovery Report, Alpha recommendations and future delivery planning. Work closely with the Lead UCD Consultant, Service Designers, Business Analysts, Product Managers and Technical Architects within a multidisciplinary Agile team. Champion user-centred design principles throughout the Discovery lifecycle. NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (around one weeks lead-time). Applications: To learn more about this newly created opportunity consulting as a GDS-focused User Researcher for an initial 6-month engagement, operating on a remote-working basis; please call and speak with Edward Laing here at ISR Recruitment or please send through a copy of your latest online profile and/or CV for an immediate call back in the strictest confidence. If you're an experienced User Researcher with a strong background in GDS Discovery , business process analysis and stakeholder engagement, and you're looking to play a key role in shaping the future of a critical Government service we'd love to hear from you; p lease contact Edward here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology?
AJ Bell Business Solutions Limited
Salford, Manchester
We are looking for a Senior UX Researcher at AJ Bell to help shape the future of our D2C (Direct-to-consumer) experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across our D2C proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through your expertise and judgement. You will also collaborate with other insight and research specialists across AJ Bell, helping ensure that different perspectives on customer behaviour, needs, and opportunities inform better decisions across the business. This role combines hands-on research delivery with the opportunity to influence thinking, improve understanding of customer needs, and contribute to the continued maturity of UX Research at AJ Bell. Key responsibilities Lead end-to-end UX research across complex or higher-risk problem spaces within our D2C proposition. Translate product, customer, and business challenges into clear and effective research approaches. Design and deliver qualitative and mixed-method research using the most appropriate methods for the context and research objectives. Work closely with Product Managers, UX Designers, and other stakeholders to ensure customer insight meaningfully informs decisions. Support colleagues in planning and conducting research where additional expertise or guidance is beneficial. Communicate research findings clearly and credibly, articulating evidence, implications, risks, opportunities, and trade-offs. Contribute research outputs to our research repository and help build a transparent, reusable understanding of customer needs and behaviours over time. Promote high standards of research quality, ethics, and customer-centred thinking through day-to-day practice and collaboration. About you Significant experience planning and delivering UX research end-to-end within product, service, or digital environments. Strong qualitative research skills, with a proven ability to tackle complex or ambiguous research challenges. Experience selecting and applying appropriate research methods based on the needs of the problem rather than a preferred methodology. Excellent synthesis and storytelling skills, with the ability to translate evidence into clear and actionable insight. Confident working with stakeholders and influencing decisions through customer understanding and evidence. Strong judgement when operating in uncertain, complex, or higher-risk research contexts. Experience working within regulated, complex, or customer-facing industries would be beneficial but is not essential. Familiarity with modern research tools and platforms, including remote research and usability testing solutions. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there s an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
27/07/2026
Full time
We are looking for a Senior UX Researcher at AJ Bell to help shape the future of our D2C (Direct-to-consumer) experience. This is an exciting opportunity to shape the future of our products by helping AJ Bell better understand our customers and make smarter, insight-driven decisions that enhance their experience. Reporting to the UX Research Lead, you will lead complex, higher-risk, and strategically significant research across our D2C proposition, working closely with Product Managers, UX Designers, and other stakeholders to uncover meaningful insight and shape decision-making. Working within an established UX Research function, you will contribute to a growing body of customer understanding while helping to raise the quality, consistency and impact of research through your expertise and judgement. You will also collaborate with other insight and research specialists across AJ Bell, helping ensure that different perspectives on customer behaviour, needs, and opportunities inform better decisions across the business. This role combines hands-on research delivery with the opportunity to influence thinking, improve understanding of customer needs, and contribute to the continued maturity of UX Research at AJ Bell. Key responsibilities Lead end-to-end UX research across complex or higher-risk problem spaces within our D2C proposition. Translate product, customer, and business challenges into clear and effective research approaches. Design and deliver qualitative and mixed-method research using the most appropriate methods for the context and research objectives. Work closely with Product Managers, UX Designers, and other stakeholders to ensure customer insight meaningfully informs decisions. Support colleagues in planning and conducting research where additional expertise or guidance is beneficial. Communicate research findings clearly and credibly, articulating evidence, implications, risks, opportunities, and trade-offs. Contribute research outputs to our research repository and help build a transparent, reusable understanding of customer needs and behaviours over time. Promote high standards of research quality, ethics, and customer-centred thinking through day-to-day practice and collaboration. About you Significant experience planning and delivering UX research end-to-end within product, service, or digital environments. Strong qualitative research skills, with a proven ability to tackle complex or ambiguous research challenges. Experience selecting and applying appropriate research methods based on the needs of the problem rather than a preferred methodology. Excellent synthesis and storytelling skills, with the ability to translate evidence into clear and actionable insight. Confident working with stakeholders and influencing decisions through customer understanding and evidence. Strong judgement when operating in uncertain, complex, or higher-risk research contexts. Experience working within regulated, complex, or customer-facing industries would be beneficial but is not essential. Familiarity with modern research tools and platforms, including remote research and usability testing solutions. About AJ Bell At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, whether you want to invest with the help of a financial adviser or do it yourself, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets. By continually striving to make investing simpler and more accessible, we're helping more people take control of their financial futures. We're proud to be recognised as one of the UK's Best 100 Companies to Work For for six consecutive years, and a Great Place to Work in 2025 and 2026, a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health Cash Plan and discounted private healthcare Free onsite gym Enhanced family leave (subject to qualifying criteria) Travel and bike loan schemes Employee Assistance Programme Life at AJ Bell Regular social events including summer and Christmas parties Learning and development opportunities tailored to you Casual dress code Friendly, supportive team environment Our ways of working We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there s an initial period of full-time office working to help you settle in and build relationships. Inclusion & diversity We re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
At Monterosa we're looking for a Product Delivery Manager to join our team. About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world's biggest brands with their fans in real time. With over two decades of technical innovation, our platform blends interactivity, gamification, and data to drive meaningful participation at scale. Headquartered in the UK with a growing international presence, we're a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional client experiences. About the job The Product Delivery Manager is responsible for the successful delivery of multiple concurrent fan engagement products and projects within Monterosa. This role focuses on coordinating delivery, maintaining momentum, and ensuring strong client communication across a portfolio of typically 5-10 active projects. Working at the intersection of customer, product, and delivery, the Product Delivery Manager ensures that work is aligned to client goals while maximising the value of Monterosa's platform. Unlike traditional project management roles, this position emphasises outcomes over process, requiring strong organisational skills, commercial awareness, and the ability to manage multiple work streams efficiently without heavy reliance on formal methodologies. About you You're a confident and adaptable Product Delivery Manager who thrives in fast-paced, client-focused environments. You bring a strong blend of organisation, commercial awareness, and emotional intelligence, enabling you to build trust quickly and navigate complex challenges with ease. Naturally collaborative, you communicate clearly with both technical and non-technical stakeholders, and take pride in delivering high-quality outcomes. You're proactive, solutions-driven, and motivated by continuous improvement for yourself, your team, and the products you help bring to life. What you will be doing Delivery Ownership Own the day-to-day delivery of multiple concurrent projects, ensuring progress, alignment, and timely execution Maintain clear visibility across all active workstreams, identifying risks, dependencies, and priorities Ensure projects are delivered to a high standard, aligned with agreed outcomes and timelines Customer Communication & Relationship Management Your approach will be consultative as the SME with a solutions-driven mindset to reach specified goals Act as a primary point of contact for clients during delivery Maintain regular, structured communication (updates, check-ins, reporting) Build strong, trusted relationships with stakeholders at varying levels of seniority Manage expectations effectively, including scope, timelines, and delivery constraints Coordination & Execution Coordinate cross-functional teams (engineering, design, product, support) to ensure smooth delivery Facilitate alignment between internal teams and customer needs Remove blockers and drive momentum across projects Ensure clarity of scope and priorities across all stakeholders Understand project scope, commercials, and priorities to support efficient delivery Identify risks to scope, timelines, or profitability and escalate where needed Spot opportunities for account growth and collaborate with commercial teams Contribute to improving delivery processes, tools, and ways of working Share learnings and feedback to enhance product and delivery outcomes Support a culture of accountability, collaboration, and high performance Apply for the job Do you want to join our team as our new Product Delivery Manager? Then we'd love to hear about you!
27/07/2026
Full time
At Monterosa we're looking for a Product Delivery Manager to join our team. About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world's biggest brands with their fans in real time. With over two decades of technical innovation, our platform blends interactivity, gamification, and data to drive meaningful participation at scale. Headquartered in the UK with a growing international presence, we're a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional client experiences. About the job The Product Delivery Manager is responsible for the successful delivery of multiple concurrent fan engagement products and projects within Monterosa. This role focuses on coordinating delivery, maintaining momentum, and ensuring strong client communication across a portfolio of typically 5-10 active projects. Working at the intersection of customer, product, and delivery, the Product Delivery Manager ensures that work is aligned to client goals while maximising the value of Monterosa's platform. Unlike traditional project management roles, this position emphasises outcomes over process, requiring strong organisational skills, commercial awareness, and the ability to manage multiple work streams efficiently without heavy reliance on formal methodologies. About you You're a confident and adaptable Product Delivery Manager who thrives in fast-paced, client-focused environments. You bring a strong blend of organisation, commercial awareness, and emotional intelligence, enabling you to build trust quickly and navigate complex challenges with ease. Naturally collaborative, you communicate clearly with both technical and non-technical stakeholders, and take pride in delivering high-quality outcomes. You're proactive, solutions-driven, and motivated by continuous improvement for yourself, your team, and the products you help bring to life. What you will be doing Delivery Ownership Own the day-to-day delivery of multiple concurrent projects, ensuring progress, alignment, and timely execution Maintain clear visibility across all active workstreams, identifying risks, dependencies, and priorities Ensure projects are delivered to a high standard, aligned with agreed outcomes and timelines Customer Communication & Relationship Management Your approach will be consultative as the SME with a solutions-driven mindset to reach specified goals Act as a primary point of contact for clients during delivery Maintain regular, structured communication (updates, check-ins, reporting) Build strong, trusted relationships with stakeholders at varying levels of seniority Manage expectations effectively, including scope, timelines, and delivery constraints Coordination & Execution Coordinate cross-functional teams (engineering, design, product, support) to ensure smooth delivery Facilitate alignment between internal teams and customer needs Remove blockers and drive momentum across projects Ensure clarity of scope and priorities across all stakeholders Understand project scope, commercials, and priorities to support efficient delivery Identify risks to scope, timelines, or profitability and escalate where needed Spot opportunities for account growth and collaborate with commercial teams Contribute to improving delivery processes, tools, and ways of working Share learnings and feedback to enhance product and delivery outcomes Support a culture of accountability, collaboration, and high performance Apply for the job Do you want to join our team as our new Product Delivery Manager? Then we'd love to hear about you!
PRODUCT MANAGER Every day, we push beyond expectations to help millions of people save money, at a time when it's never mattered more. Through MoneySuperMarket, MoneySavingExpert, Quidco and our B2B partnerships we supply products to more than 24 million unique monthly visitors, helping UK households to save billions of pounds a year. WHY JOIN THE TEAM In this role, you will combine hands on product delivery with an innovation mindset, helping us enhance customer journeys both on our platforms and in the new environments where customers are increasingly discovering and interacting with services. This includes improving existing experiences while identifying and shaping new opportunities to apply emerging AI technologies in ways that meaningfully improve how customers discover, evaluate and act. You'll work across our core brands, collaborating closely with our iOS and Android app teams, engineering, data and commercial partners to deliver impactful outcomes. You'll also be expected to think beyond current solutions, challenging assumptions and rethinking how our products should work as customer expectations and technologies evolve. WHAT YOU WILL BE DOING Owning and delivering improvements to customer journeys across web and app, working closely with our R&D, iOS and Android teams. Identifying opportunities to enhance how customers interact with our products using emerging technologies, including AI. Translating ideas into clear hypotheses and running experiments to validate impact through A/B testing and iteration. Collaborating closely with engineering, data, design and commercial teams to deliver high quality product outcomes. Working across multiple product areas and brands to create cohesive and competitive customer experiences. Exploring how our products and services can extend into new platforms and ecosystems where customers are increasingly making decisions and taking action. Challenging existing approaches and bringing innovative thinking to established products. Using data, insight and business context to make prioritisation decisions that drive meaningful impact. WHAT WE LOOK FOR Proven product management experience delivering customer facing digital products. Strong track record of shipping and improving experiences. Demonstrated curiosity and hands on experience with emerging AI technologies. Ability to take existing products and rethink them through new perspectives, not just optimise incrementally. Comfortable working in ambiguity and turning early stage ideas into structured experiments and outcomes. Strong collaboration skills, with the ability to work effectively across multiple teams and disciplines. Data driven mindset, able to prioritise based on insight, impact and business value. Confidence to challenge the status quo and advocate for better customer outcomes. WHAT REWARDS ARE ON OFFER Up to 27 holidays + bank holidays. Pension up to 6% employer contribution. Bonus scheme. Digital Doctor on demand. Work from anywhere scheme - 2 weeks per year. Financial coaching. Mental health platform access. HOW WE'LL INVEST IN YOU We're invested in your development. Expect mentorship, training and opportunities to expand your skill set, including access to your own individual LinkedIn Learning license with access to over 16,000 courses. At MONY Group, we believe in the strength of diversity and see inclusion as a strategic advantage. We're committed to minimising systemic bias and creating a level playing field for all candidates. Contact us for reasonable accommodations in the application process, no need to disclose your disability or condition, just specify your needs.
27/07/2026
Full time
PRODUCT MANAGER Every day, we push beyond expectations to help millions of people save money, at a time when it's never mattered more. Through MoneySuperMarket, MoneySavingExpert, Quidco and our B2B partnerships we supply products to more than 24 million unique monthly visitors, helping UK households to save billions of pounds a year. WHY JOIN THE TEAM In this role, you will combine hands on product delivery with an innovation mindset, helping us enhance customer journeys both on our platforms and in the new environments where customers are increasingly discovering and interacting with services. This includes improving existing experiences while identifying and shaping new opportunities to apply emerging AI technologies in ways that meaningfully improve how customers discover, evaluate and act. You'll work across our core brands, collaborating closely with our iOS and Android app teams, engineering, data and commercial partners to deliver impactful outcomes. You'll also be expected to think beyond current solutions, challenging assumptions and rethinking how our products should work as customer expectations and technologies evolve. WHAT YOU WILL BE DOING Owning and delivering improvements to customer journeys across web and app, working closely with our R&D, iOS and Android teams. Identifying opportunities to enhance how customers interact with our products using emerging technologies, including AI. Translating ideas into clear hypotheses and running experiments to validate impact through A/B testing and iteration. Collaborating closely with engineering, data, design and commercial teams to deliver high quality product outcomes. Working across multiple product areas and brands to create cohesive and competitive customer experiences. Exploring how our products and services can extend into new platforms and ecosystems where customers are increasingly making decisions and taking action. Challenging existing approaches and bringing innovative thinking to established products. Using data, insight and business context to make prioritisation decisions that drive meaningful impact. WHAT WE LOOK FOR Proven product management experience delivering customer facing digital products. Strong track record of shipping and improving experiences. Demonstrated curiosity and hands on experience with emerging AI technologies. Ability to take existing products and rethink them through new perspectives, not just optimise incrementally. Comfortable working in ambiguity and turning early stage ideas into structured experiments and outcomes. Strong collaboration skills, with the ability to work effectively across multiple teams and disciplines. Data driven mindset, able to prioritise based on insight, impact and business value. Confidence to challenge the status quo and advocate for better customer outcomes. WHAT REWARDS ARE ON OFFER Up to 27 holidays + bank holidays. Pension up to 6% employer contribution. Bonus scheme. Digital Doctor on demand. Work from anywhere scheme - 2 weeks per year. Financial coaching. Mental health platform access. HOW WE'LL INVEST IN YOU We're invested in your development. Expect mentorship, training and opportunities to expand your skill set, including access to your own individual LinkedIn Learning license with access to over 16,000 courses. At MONY Group, we believe in the strength of diversity and see inclusion as a strategic advantage. We're committed to minimising systemic bias and creating a level playing field for all candidates. Contact us for reasonable accommodations in the application process, no need to disclose your disability or condition, just specify your needs.
