Job title Process Technician Advanced Ref 42648 Division Asset Operations & Capital Delivery Location Chingford - E4 7PX Contract type Permanent Full/Part-time Full-time Hours 38 Hours Salary Salary up to £35,000 per annum depending on skills and experience. Job grade A Closing date 07/08/2026 We have an opportunity for you to join Thames Water as a Process Technician, based at our Clean Water site at Chingford - E4 7PX. As our Advanced Process Technician, you will provide flexible cover to support the existing operation teams, depending on resource needs and priority. This is a great opportunity for someone ambitious, wanting to help lead a team to success and take that next step towards management. In this role, there will be plenty of opportunities to take ownership of various project work to get stuck into. You will be writing working procedures and instructions, involved in H&S improvements, meeting contractors, raising quotes and bringing an array of new, fresh ideas to the table to improve processes. Utilising your experience on the water treatment works, you will take the lead role in key field-based activities, along with supporting the Performance Manager in managing and coordinating a team of technicians on the site. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Process Technician Advanced Provide coaching and mentoring for team members, including apprentices, upskillers and new starters. (for example, Tech 1 training, monitor verification processes, event learning) Provide technical input to help with the delivery of the maintenance plan and promote first-time fixes. (this could include attending planning meetings, inputting into asset availability improvements, and investigating site trips) Work with the performance managers to assist with the smooth running of the team by taking over some day-to-day management or coordinating activities. (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS) Role model positive behavioural safety and site pride. Support and promote a positive H&S culture. (for example, supporting your colleagues to recognise and raise safety observations, both good and bad, own resolution of issues, identify 'Site Pride' sites, assist with H&S action completion) Step up to help cover activities when the performance manager or technical coordinator is unavailable. Participate in out-of-hours standby rota. Base Location: Chingford - E4 7PX Working Pattern - 38 Hours Monday- Friday. Plus, standby & overtime opportunities. Upon completion of essential company training. All PPE and tools are provided. To thrive in this role, the essential criteria you'll need are: NVQ 3 in Operating Process Plant - or working towards it. Management qualification - or working towards it. Hands-on operation and maintenance of the wastewater treatment process and plant. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have good communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. IOSH trained or willing to complete H&S training. A valid driving licence is essential. What's in it for you? Competitive salary up to £35,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
27/07/2026
Full time
Job title Process Technician Advanced Ref 42648 Division Asset Operations & Capital Delivery Location Chingford - E4 7PX Contract type Permanent Full/Part-time Full-time Hours 38 Hours Salary Salary up to £35,000 per annum depending on skills and experience. Job grade A Closing date 07/08/2026 We have an opportunity for you to join Thames Water as a Process Technician, based at our Clean Water site at Chingford - E4 7PX. As our Advanced Process Technician, you will provide flexible cover to support the existing operation teams, depending on resource needs and priority. This is a great opportunity for someone ambitious, wanting to help lead a team to success and take that next step towards management. In this role, there will be plenty of opportunities to take ownership of various project work to get stuck into. You will be writing working procedures and instructions, involved in H&S improvements, meeting contractors, raising quotes and bringing an array of new, fresh ideas to the table to improve processes. Utilising your experience on the water treatment works, you will take the lead role in key field-based activities, along with supporting the Performance Manager in managing and coordinating a team of technicians on the site. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint. What you'll be doing as the Process Technician Advanced Provide coaching and mentoring for team members, including apprentices, upskillers and new starters. (for example, Tech 1 training, monitor verification processes, event learning) Provide technical input to help with the delivery of the maintenance plan and promote first-time fixes. (this could include attending planning meetings, inputting into asset availability improvements, and investigating site trips) Work with the performance managers to assist with the smooth running of the team by taking over some day-to-day management or coordinating activities. (for example, assisting with process risk assessments, obtaining quotes, assisting with site inductions and reviewing RAMS) Role model positive behavioural safety and site pride. Support and promote a positive H&S culture. (for example, supporting your colleagues to recognise and raise safety observations, both good and bad, own resolution of issues, identify 'Site Pride' sites, assist with H&S action completion) Step up to help cover activities when the performance manager or technical coordinator is unavailable. Participate in out-of-hours standby rota. Base Location: Chingford - E4 7PX Working Pattern - 38 Hours Monday- Friday. Plus, standby & overtime opportunities. Upon completion of essential company training. All PPE and tools are provided. To thrive in this role, the essential criteria you'll need are: NVQ 3 in Operating Process Plant - or working towards it. Management qualification - or working towards it. Hands-on operation and maintenance of the wastewater treatment process and plant. Proactive - take the lead on recommendations and improvements around the site and communicate effectively. Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time. Have good communication and interpersonal skills to interact with the team. Teamwork - We are one team, and our end goals are the same. IOSH trained or willing to complete H&S training. A valid driving licence is essential. What's in it for you? Competitive salary up to £35,000 per annum, depending on skills and experience. Performance-related pay plan directly linked to company performance measures and targets. Generous Pension Scheme through AON Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays) Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know; we're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.
Thames Water Utilities Limited
Witney, Oxfordshire
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
26/07/2026
Full time
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Thames Water Utilities Limited
Banbury, Oxfordshire
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
26/07/2026
Full time
Job title Technical Coordinator Ref 44062 Division Asset Operations & Capital Delivery Location Banbury - OX16 4RZ, Witney - OX28 5JH Contract type Permanent Full/Part-time Full-time Hours 36 hours per week Salary Offering a salary up to £47,000 per annum, depending on skills and experience Job grade B Closing date 29/07/2026 We're looking for a motivated and proactive Technical Coordinator to join our Thames Valley North Wastewater Operations team. This is an exciting chance to play a key role across the Cotswolds, Cherwell and Oxford areas, working predominantly in the field and closely with a supportive and experienced operations team. As a Technical Coordinator, you'll work side by side with local Performance Managers and a diverse team of technicians-including mechanical, electrical and ICA specialists. You'll take ownership of delivering planned and reactive maintenance, coordinating both internal field teams and external contractors. Your focus will be on ensuring our wastewater treatment sites achieve strong plant availability, meet operational KPIs and deliver excellent service for our customers-all while keeping activities within budget. What you will be doing as a Technical Coordinator This role is very diverse and consists of a wide range of tasks, some of which are listed below: You will be responsible for the management of the pre-requisites within SAP (materials, permits, resources and services) for all complex jobs for planned and reactive work across maintenance and operations. Use technical expertise and data captured from the field to design operationally critical jobs. Highlight key operational risks across the area and present these to obtain funding. Maintain the availability of plant and equipment and optimise treatment process performance. Develop strong collaborative relationships with other internal and external stakeholders. Provide expert advice on technical issues and generate solutions to operational risks. Obtain quotes, order materials and 3rd party services through our framework contractors. Ensure all aspects of Health and Safety are managed correctly, through safe system of work approval, reviewing RAMS, permitting and site audits. You will be responsible for ensuring that our legal statutory maintenance requirements are met. These will include items such as lifting equipment, pressure vessels and generators. To be successful, you will have the following skills and experience: Completed a time served apprenticeship or hold a recognised technical qualification in Mechanical or Electrical Engineering. Proven, relevant experience as a Mechanical & Electrical (M&E) Technician or ICA Technician, with a strong understanding of plant, equipment, and operational processes. (Preferably experience working within Water or Wastewater Treatment, or a comparable industrial environment.) Highly logical - able to decide on and build the dependencies between tasks. Collaborative - able to work closely with Planners, Field Performance Managers, suppliers, and 3rd parties. Technically experienced with a good understanding of how to maintain assets. Good local knowledge of how important an asset is to a site and how it relates to other assets. Meticulous at documenting the finer details of what needs to take place. Able to manage a large workload of numerous jobs in parallel. Competent with IT systems (will use SAP extensively) as well as effective communication skills. Knowledge and awareness of health and safety issues relevant to the industry, ideally you will be IOSH or equivalent qualified. A full current driving license is essential for this position as the role involves travelling around our sites, and a livery vehicle will be provided. What's in it for you? Offering a salary up to £47,000 per annum, depending on skills and experience. Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Generous Pension Scheme through AON. Performance-related pay plan directly linked to company performance measures and targets Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support . When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Our customers range from large corporate, medium business to SME and are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions. We are now looking to recruit an IT Service Desk Apprentice to who will develop their capabilities to perform various IT Support and administrative tasks. The right candidate can expect a competitive package while being able to work in an environment, which allows the team to develop both personally and professionally, in an exciting growing business. About the role You will develop the skills to perform the IT Service Desk role, that provides a front-line service to customers to deliver IT support within the managed services team. The role will be varied and provide opportunity to assist and or deliver internal and customer projects. Responsibilities Frontline IT support up to 2nd line for end users providing first contact fix where possible Systems administration of cloud technologies such as O365, operating systems and server-based applications Basic network administration skills Logging incidents and service requests from customers via telephone, email and customer portal through ITSM tool and process accordingly Provide excellent client communication & customer services standards Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and serverdatacentre installs You will need the following skills The candidate should have a keen interest in IT and technology The correct attitude and aptitude to develop current skills for new and emerging technologies Self-motivated with ability to work as part of a team Good customer service skills Keen focus on attention to detail with good communication skills (both written and verbal) Good problem-solving and analytical skills Positive working attitude and work ethic Good time-management Basic Windows 10 skills (desirable) Basic Microsoft Office Skills (desirable) Basic understanding of computer components (desirable) Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week. Travel to customer locations could be required as part of ongoing development Benefits 25 days annual leave, increasing to 30 days plus public holidays Birthday leave Free on-site gym Flexible hybrid working pattern Company sick pay Company social events Company clothing (polo shirts and jacket) Life assurance (4x salary, up to £250,000) Comprehensive healthcare cover Dental cover Eyecare cover Employee Assistance Programme (including mental health support) Company pension scheme Training and ongoing professional development Future prospects HybrIT team is working on the forefront of technology with significant interesting projects which utilise the latest Microsoft products available. Candidates will have the opportunity to develop their skills, gain accreditations and gain experience supporting solutions based on these products. Longer term the right candidate has the opportunity to work within the dedicated Infrastructure Team, specialise in a technology and go on into consultancy roles. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
20/07/2026
Full time
HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. Our customers range from large corporate, medium business to SME and are from a wide range of verticals from financial services, public sector and legal to national retail. HybrIT has a number of routes to market with extensive partnerships within the IT channel and a growing direct business. This gives our staff a broad range of exposure and experience across multiple business sectors and different scales of technical solutions. We are now looking to recruit an IT Service Desk Apprentice to who will develop their capabilities to perform various IT Support and administrative tasks. The right candidate can expect a competitive package while being able to work in an environment, which allows the team to develop both personally and professionally, in an exciting growing business. About the role You will develop the skills to perform the IT Service Desk role, that provides a front-line service to customers to deliver IT support within the managed services team. The role will be varied and provide opportunity to assist and or deliver internal and customer projects. Responsibilities Frontline IT support up to 2nd line for end users providing first contact fix where possible Systems administration of cloud technologies such as O365, operating systems and server-based applications Basic network administration skills Logging incidents and service requests from customers via telephone, email and customer portal through ITSM tool and process accordingly Provide excellent client communication & customer services standards Perform project duties such as device builds, IT moves and assist with installations which can range from IT cabling, desktop installations and serverdatacentre installs You will need the following skills The candidate should have a keen interest in IT and technology The correct attitude and aptitude to develop current skills for new and emerging technologies Self-motivated with ability to work as part of a team Good customer service skills Keen focus on attention to detail with good communication skills (both written and verbal) Good problem-solving and analytical skills Positive working attitude and work ethic Good time-management Basic Windows 10 skills (desirable) Basic Microsoft Office Skills (desirable) Basic understanding of computer components (desirable) Entry requirements 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 35 hours per week. Travel to customer locations could be required as part of ongoing development Benefits 25 days annual leave, increasing to 30 days plus public holidays Birthday leave Free on-site gym Flexible hybrid working pattern Company sick pay Company social events Company clothing (polo shirts and jacket) Life assurance (4x salary, up to £250,000) Comprehensive healthcare cover Dental cover Eyecare cover Employee Assistance Programme (including mental health support) Company pension scheme Training and ongoing professional development Future prospects HybrIT team is working on the forefront of technology with significant interesting projects which utilise the latest Microsoft products available. Candidates will have the opportunity to develop their skills, gain accreditations and gain experience supporting solutions based on these products. Longer term the right candidate has the opportunity to work within the dedicated Infrastructure Team, specialise in a technology and go on into consultancy roles. About QA Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now!
SOUTH GLOUCESTERSHIRE & STROUD COLLEGE
Bristol, Gloucestershire
This role will incorporate a range of support services which includes activities such as Service Desk duties, telephone and email support, recording faults, supporting the set-up of new systems and upgrading existing systems, trouble shooting and escalating IT faults. Salary will be discussed further at Interview. Training course Information communications technician (level 3) Hours Monday - Friday, 9.00am - 5.00pm 35 hours a week Duration 1 Year 9 Months Work As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The IT Support Apprentice Technician will work as part of the team providing efficient IT services and excellent standards of support throughout the organisation. The successful candidate will be expected to be professional, have technical competence and excellent communication skills. Key Responsibilities Provide first line technical support, answering support queries via phone, Teams and email and logging issues in Jira Service Desk Monitor helpdesk tickets in Jira Service Desk, responding in line with company SLA's Support users and common equipment both remotely and within an office environment as part of our hybrid working approach (currently 3 days in office, 2 days from home each week, rotating) Maintain a high degree of customer service for all support queries and adhere to all service management principles Take ownership of user problems and be pro active when dealing with user issues Respond to enquiries from users and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of computer equipment by providing necessary training and advice Escalate more complex calls to the relevant member of IT Carry out in house system testing The apprentice will provide a first point of contact, processing requests for support and help with the co ordination of the response through to resolution, providing an escalation path if necessary. Where you'll work First Floor Equinox North Great Park Road Bradley Stoke Bristol BS32 4QL Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation South Gloucestershire and Stroud College This is a Hybrid role - workspace required at home and then office-based Tuesday/Wednesday/Thursday every week as well as Monday and Friday on a rota basis, could be fully office based if preferred. Full equipment will be provided. DBS check required. After this apprenticeship A Level 3 Information Communications Technician (ICT) apprenticeship equips you for entry-level tech roles. Depending on the specific pathway you choose - Support, Network, or Digital Communications - you can seamlessly transition into a variety of hands on, frontline IT careers.
03/07/2026
Full time
This role will incorporate a range of support services which includes activities such as Service Desk duties, telephone and email support, recording faults, supporting the set-up of new systems and upgrading existing systems, trouble shooting and escalating IT faults. Salary will be discussed further at Interview. Training course Information communications technician (level 3) Hours Monday - Friday, 9.00am - 5.00pm 35 hours a week Duration 1 Year 9 Months Work As an apprentice, you'll work at a company and get hands on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work The IT Support Apprentice Technician will work as part of the team providing efficient IT services and excellent standards of support throughout the organisation. The successful candidate will be expected to be professional, have technical competence and excellent communication skills. Key Responsibilities Provide first line technical support, answering support queries via phone, Teams and email and logging issues in Jira Service Desk Monitor helpdesk tickets in Jira Service Desk, responding in line with company SLA's Support users and common equipment both remotely and within an office environment as part of our hybrid working approach (currently 3 days in office, 2 days from home each week, rotating) Maintain a high degree of customer service for all support queries and adhere to all service management principles Take ownership of user problems and be pro active when dealing with user issues Respond to enquiries from users and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of computer equipment by providing necessary training and advice Escalate more complex calls to the relevant member of IT Carry out in house system testing The apprentice will provide a first point of contact, processing requests for support and help with the co ordination of the response through to resolution, providing an escalation path if necessary. Where you'll work First Floor Equinox North Great Park Road Bradley Stoke Bristol BS32 4QL Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation South Gloucestershire and Stroud College This is a Hybrid role - workspace required at home and then office-based Tuesday/Wednesday/Thursday every week as well as Monday and Friday on a rota basis, could be fully office based if preferred. Full equipment will be provided. DBS check required. After this apprenticeship A Level 3 Information Communications Technician (ICT) apprenticeship equips you for entry-level tech roles. Depending on the specific pathway you choose - Support, Network, or Digital Communications - you can seamlessly transition into a variety of hands on, frontline IT careers.
