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customer focused security officer 40 hours retail
Security Officer
Mitie Group plc. Shrewsbury, Shropshire
Retail Security Officer -M&S Location: Shrewsbury Salary - £13.58 per hour Guaranteed 40+ hours per week Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for Previous security experience is preferred A valid SIA licence is desirable, although not essential Strong communication and interpersonal skills A calm, confident and professional approach A proactive mindset with the ability to make sound decisions quickly A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits £13.58 per hour Guaranteed 40+ hours per week 20% colleague discount (after a qualifying period) Company-funded SIA licence renewal Share Incentive Plan Save As You Earn Scheme Cycle to Work Scheme Life Assurance Childcare Voucher Scheme
25/07/2026
Full time
Retail Security Officer -M&S Location: Shrewsbury Salary - £13.58 per hour Guaranteed 40+ hours per week Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for Previous security experience is preferred A valid SIA licence is desirable, although not essential Strong communication and interpersonal skills A calm, confident and professional approach A proactive mindset with the ability to make sound decisions quickly A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits £13.58 per hour Guaranteed 40+ hours per week 20% colleague discount (after a qualifying period) Company-funded SIA licence renewal Share Incentive Plan Save As You Earn Scheme Cycle to Work Scheme Life Assurance Childcare Voucher Scheme
Retail Security Officer - Calm, Customer-Focused, 40+hrs
Mitie Group plc. Leigh, Lancashire
M&S Leigh is seeking a Retail Security Officer to help create a safe, welcoming environment for customers and colleagues. You'll be a visible presence in-store, combining calm under pressure with professional service while protecting people, stores and products. This role offers £13.58 per hour, with a guaranteed 40+ hours per week and benefits including staff discount, SIA licence renewal, Share Incentive Plan, Cycle to Work and Life Assurance. Previous security experience is preferred.
20/07/2026
Full time
M&S Leigh is seeking a Retail Security Officer to help create a safe, welcoming environment for customers and colleagues. You'll be a visible presence in-store, combining calm under pressure with professional service while protecting people, stores and products. This role offers £13.58 per hour, with a guaranteed 40+ hours per week and benefits including staff discount, SIA licence renewal, Share Incentive Plan, Cycle to Work and Life Assurance. Previous security experience is preferred.
Security Officer
Mitie Group plc. Leigh, Lancashire
Retail Security Officer - M&S Location: M&S Leigh Salary - £13.58 per hour Guaranteed 40+ hours per week Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for Previous security experience is preferred A valid SIA licence is desirable, although not essential Strong communication and interpersonal skills A calm, confident and professional approach A proactive mindset with the ability to make sound decisions quickly A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits £13.58 per hour Guaranteed 40+ hours per week 20% colleague discount (after a qualifying period) Company-funded SIA licence renewal Share Incentive Plan Save As You Earn Scheme Cycle to Work Scheme Life Assurance Childcare Voucher Scheme Ready to make a difference? Take Your Marks and apply today
20/07/2026
Full time
Retail Security Officer - M&S Location: M&S Leigh Salary - £13.58 per hour Guaranteed 40+ hours per week Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues. This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products. We're looking for confident, customer-focused individuals who can combine strong awareness with a warm and approachable attitude. You'll be a visible presence in store, helping customers feel supported while playing an important role in keeping the business safe and secure. At M&S, our customers don't wait. You'll operate in a fast-paced retail environment, staying alert, responsive and ready to step in when needed. Customer service is at the heart of the role. You'll create a welcoming store environment, greeting customers as they start shopping with us, while delivering professional support to both customers and colleagues. You'll help keep our stores safe and secure. From preventing loss and responding to incidents, to identifying risks and supporting safe ways of working, you'll play a key role in protecting the M&S environment. Being digitally confident is essential. You'll use store technology, including mobile reporting systems and body-worn cameras, to support store operations and incident management. You'll stay calm under pressure. Whether responding to challenging situations or supporting emergency procedures, you'll always act professionally and confidently. Being a team player is crucial. You'll work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone. Flexibility is vital. Retail moves fast and every day is different. You'll adapt quickly to changing situations to support the store when needed. What we're looking for Previous security experience is preferred A valid SIA licence is desirable, although not essential Strong communication and interpersonal skills A calm, confident and professional approach A proactive mindset with the ability to make sound decisions quickly A genuine passion for customer service and keeping people safe Important Information All candidates must be able to provide a 5-year checkable work history within the UK. This is a role where service, safety and professionalism come together every single day. Excellent Benefits £13.58 per hour Guaranteed 40+ hours per week 20% colleague discount (after a qualifying period) Company-funded SIA licence renewal Share Incentive Plan Save As You Earn Scheme Cycle to Work Scheme Life Assurance Childcare Voucher Scheme Ready to make a difference? Take Your Marks and apply today
Area Relief Officer
Manchester Arndale Hove, Sussex
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK & I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role As a Mobile Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a mobile, multi-site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service. You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts. Key Responsibilities Flexibility to support multiple sites within a defined area Provide a professional, welcoming and customer focused service to all court users Control access to buildings, ensuring security procedures are followed at all times Operate security equipment including CCTV, x ray machines and handheld metal detectors Conduct searches in line with site procedures Patrol public and restricted areas, maintaining regular communication with control points Respond promptly and effectively to alarms, incidents and security concerns Accurately record and report all incidents and activities Support safe and secure movement of people within the building Maintain high standards of professionalism and compliance at all times Required Qualifications Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance. A valid SIA Licence and relevant security experience Full UK driving licence and use of own vehicle Strong communication and customer service skills A professional, reliable and detail focused approach Ability to work across multiple locations and adapt to changing priorities Good understanding of security procedures and health & safety practices Ability to remain calm and respond effectively in challenging situations Desirable Experience working within public sector or regulated environments Experience using security systems such as CCTV and screening equipment Benefits Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates. £1 per hour Attendance Allowance (subject to criteria). Travel and mileage support, with expenses reimbursed. Funded training, development opportunities and a clear pathway to recognised qualifications. Work as part of a professional and supportive team within the Courts & Tribunals Service. Access to the Hapi app for discounts, rewards and wellbeing resources. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
16/07/2026
Full time
About The Company OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. Why Work for OCS Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people. Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career. Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources. Professional Growth: 600+ live learners across UK & I - Empowering colleagues with further development and qualifications! Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific) About The Role As a Mobile Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a group of court and tribunal sites. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a mobile, multi-site role, requiring flexibility to support operational needs across a defined area. You will work closely with colleagues and the wider court service to deliver a high standard of security and customer service. You will work 40 hours per week, Monday to Friday, across sites within a defined radius of your core base. Shift patterns may vary depending on operational requirements, and you may be asked to provide cover at nearby sites. This is a daytime role with no night shifts. Key Responsibilities Flexibility to support multiple sites within a defined area Provide a professional, welcoming and customer focused service to all court users Control access to buildings, ensuring security procedures are followed at all times Operate security equipment including CCTV, x ray machines and handheld metal detectors Conduct searches in line with site procedures Patrol public and restricted areas, maintaining regular communication with control points Respond promptly and effectively to alarms, incidents and security concerns Accurately record and report all incidents and activities Support safe and secure movement of people within the building Maintain high standards of professionalism and compliance at all times Required Qualifications Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance. A valid SIA Licence and relevant security experience Full UK driving licence and use of own vehicle Strong communication and customer service skills A professional, reliable and detail focused approach Ability to work across multiple locations and adapt to changing priorities Good understanding of security procedures and health & safety practices Ability to remain calm and respond effectively in challenging situations Desirable Experience working within public sector or regulated environments Experience using security systems such as CCTV and screening equipment Benefits Guaranteed 40 hours per week with additional earning potential through overtime at enhanced rates. £1 per hour Attendance Allowance (subject to criteria). Travel and mileage support, with expenses reimbursed. Funded training, development opportunities and a clear pathway to recognised qualifications. Work as part of a professional and supportive team within the Courts & Tribunals Service. Access to the Hapi app for discounts, rewards and wellbeing resources. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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